Culligan Automatic Water Conditioner Users Manual 01016385

2015-02-05

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Culligan

Medallist

Series™

Automatic

Water

Conditioner

Owners Guide

THANK YOU

AND WELCOME TO YOUR NEW WORLD OF BETTER LIV-

ING WITH CULLIGAN WATER.

The Culligan Medallist Series™Water Softeners are tested and certified

by WQA and UL against NSF/ANSI Standard 44 for the effective

reduction of calcium and magnesium (hardness).

For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall be adhered

to. Consult your licensed plumber for installation of this system. This system and its instal-

lation must comply with state and local regulations.

Hardness sample kits are available through your local Culligan Dealer.

If this is your first experience having soft, conditioned water in your home, you’ll be amazed at

the marvelous difference it makes. We promise that you’ll never want to be without it again.

Congratulations, too, on selecting one of the “first family” of water conditioners in the

prestigious Culligan Medallist Series. With Culligan’s many years of knowledge and experience

in water treatment, you can be confident that the model you selected has been designed and

engineered to provide years of service with a minimum of care and attention.

Some localities have corrosive water. A water softener cannot correct this problem and so its

printed warranty disclaims liability for corrosion of plumbing lines, fixtures or appliances. If

you suspect corrosion, your Culligan Dealer has equipment to control the problem.

SODIUM INFORMATION: Water softeners using sodium chloride for regeneration add sodi-

um to the water. Persons who are on sodium restricted diets should consider the added sodium as

part of their overall sodium intake.

NSF/ANSI 44

Water Softener

81WN

Performance Data Sheets are included in this manual for various Culligan Medallist Series™

Softener models. Refer to the Performance Data Sheet for your specific softener, as there are

slight differences between the models. The softener warranty is located on page 23 of this

Owner’s Guide.

Culligan Medallist Series™8” Water Softener

Performance Data Sheet - Page 15

Culligan Medallist Series™8” Water Softener with

Soft-Minder®Meter

Performance Data Sheet - Page 16

Culligan Medallist Plus Series™30 Water Softener

Performance Data Sheet - Page 17

Culligan Medallist Plus Series™30 Water Softener with

Soft-Minder®Meter

Performance Data Sheet - Page 18

Culligan Medallist Plus Series™45 Water Softener

Performance Data Sheet - Page 19

Culligan Medallist Plus Series™45 Water Softener with

Soft-Minder®Meter

Performance Data Sheet - Page 20

Culligan Medallist Plus Series™60 Water Softener

Performance Data Sheet - Page 21

Culligan Medallist Plus Series™60 Water Softener with

Soft-Minder®Meter

Performance Data Sheet - Page 22 1

Softener Model

Culligan Medallist Series™Water Conditioners with Timeclock or Soft-Minder®Meter

Medallist Medallist Plus

8”Model 30 Model 45 Model 60 Model

Control Valve Type 3/4” 5-cycle Reinforced 1” 5-cycle Reinforced 1” 5-cycle Reinforced 1” 5-cycle Reinforced

Thermoplastic Thermoplastic Thermoplastic Thermoplastic

Overall Conditioner Height 51 in. 49 in. 63 in. 61 in.

1,295 mm 1,245 mm 1,600 mm 1549 mm

Media Tank Dimensions 8 x 44 in. 10 x 40 in. 10 x 54 in. 12 x 52 in.

(Dia. x Ht.) 203 x 1,118 mm 254 x 1,016 mm 254 x 1,372 mm 305 x 1,321 mm

Salt Storage Tank Dimensions 18 x 43 in. 18 x 43 in. 18 x 43 in. 18 x 43 in.

(Dia. x Ht.) 457 x 1,092 mm 457 x 1,092 mm 457 x 1,092 mm 457 x 1,092 mm

Exchange Media, Type & Quantity Cullex®Media, 0.7 ft3Cullex Media, 1.0 ft3Cullex Media, 1.5 ft3Cullex Media, 2.0 ft3

Underbedding, Type & Quantity

Cullsan®Underbedding, Cullsan Underbedding, Cullsan Underbedding, Cullsan Underbedding,

6 lb. 15 lb. 15 lb. 16 lb.

Exchange Capacity @ Salt 18,300 gr @ 4 lb. 18,200 gr @ 4 lb. 28,900 gr @ 6 lb. 32,600 gr @ 7 lb.

Dosage Per Recharge1

25,100 gr @ 9 lb. 27,600 gr @ 8 lb. 38,900 gr @ 12 lb. 61,600 gr @ 18 lb.

27,500 gr @ 12 lb. 32,000 gr @ 12 lb. 46,800 gr @ 18 lb. 71,700 gr @ 30 lb.

Efficiency at Rated Salt Dosage54 lb. salt dosage: 4 lb. salt dosage 6 lb. salt dosage 7 lb. salt dosage

4570 gr./lb. 4550 gr./lb. 4814 gr./lb. 4664 gr./lb.

Freeboard to Media220.5 - 21.5 in. 13 in. 15 in. 16 in.

Freeboard to Underbedding342.0 - 42.5 in. 35 in. 48 in. 46 in.

Salt Storage Capacity 250 lb. or 375 lb. 250 lb. or 375 lb. 375 lb. 375 lb.

Rated Service Flow @ Pressure Drop

5.9 gpm @ 12 psi 9.0 gpm @ 12 psi 9.6 gpm @ 15 psi 10.0 gpm @ 14 psi

Total Hardness, Maximum 75 gpg 75 gpg 99 gpg 99 gpg

Total Iron, Maximum (dissolved) 5 ppm 5 ppm 5 ppm 5 ppm

Hardness to Iron Ratio, Minimum 8 gpg to 1 ppm 8 gpg to 1 ppm 8 gpg to 1 ppm 8 gpg to 1 ppm

140 mg/L to 1 mg/L 140 mg/L to 1 mg/L 140 mg/L to 1 mg/L 140 mg/L to 1 mg/L

Operating Pressure 20 - 125 psi 20 - 125 psi 20 - 125 psi 20 - 125 psi

140 - 860 kPa 140 - 860 kPa 140 - 860 kPa 140 - 860 kPa

Operating Pressure (Canada) 20 - 90 psi 20 - 90 psi 20 - 90 psi 20 - 90 psi

140 - 620 kPa 140 - 620 kPa 140 - 620 kPa 140 - 620 kPa

Operating Temperature 33 - 120°F 33 - 120°F 33 - 120°F 33 - 120°F

1 - 50°C 1 - 50°C 1 - 50°C 1 - 50°C

Electrical Requirements 24V/60 Hz 24V/60 Hz 24V/60 Hz 24V/60 Hz

Electrical Power Consumption, 3 Watts/35 Watts 3 Watts/35 Watts 3 Watts/35 Watts 3 Watts/35 Watts

Min./Max.

Drain Flow, Maximum4 1.1 gpm 1.7 gpm 1.6 gpm 2.6 gpm

Recharge Time, Average 85 min. 64 min. 64 min. 52 min.

Recharge Water Consumption 23.3 gal. 36 gal. 46 gal. 51 gal.

1 Capacities and corresponding salt dosages pertain to low hardness waters. Capacities given per recharge

2 Measured from top of media to top of inlet fitting (backwashed and drained) for 8” tanks. Measured from top of media to top sur-

face of tank threads for 10” and 12” tanks.

3 Measured from top of underbedding to top of inlet fitting for 8” tanks. Measured from top of media to top surface of tank threads

for 10” and 12” tanks.

4 Backwash at 120 psi (830 kPa)

5 Efficiency rating only valid at stated salt dosage on softminder models and is efficiency rated according to NSF/ANSI Standard 44

Specifications

IT’S ALL SO EASY, SO ECONOMICAL, SO EFFICIENT, SO ENJOYABLE!

KIND TO SKIN AND COMPLEXION

Soft water will help prevent red, itchy or dry skin because there are no hardness impurities to cause sore-

ness, no soap curd to coat the skin. Shaving is easier, smoother - either with blade or electric shaver.

BATHING AND SHOWERING

You’ll use far less soap with conditioned water. Use your soap very sparingly - not as you did before soft

water. Just a quick rinse removes all lather, leaving your skin pleasantly smooth and silky - because now

it’s free of sticky soap curd and film.

SAVES WASHING COSTS. HELPS CONTROL ENVIRONMENTAL POLLUTION

Soft water washes whiter and cleaner with less soap or detergent. Because the hardness impurities are re-

moved,your soap can concentrate solely on washing.People usually find that they can reduce the

amount of soap they use substantially. If you normally used a cup per wash load with hard water, try

using only 1/3 cup depending on the size of your wash load and the degree of soil.Different amounts are

required,but you can use less with softened water. An added bonus is the fact that your washable fabrics

will last longer.

SUPER HAIR CONDITIONING

Soft water is great for scalp and hair care.No insoluble deposits are formed. Hair is shinier, softer, more

manageable. Reduce the amount of shampoo you have normally used.

DISHES ARE A DELIGHT

Washed by hand or in a dishwasher, glassware,dishes and silver wash cleaner, easier. Follow your dish-

washer manufacturer’s instructions.Soft water promotes sanitation because no greasy hard water film

can form to collect or harbor bacteria.

EASIER HOUSEKEEPING, GLEAMING FIXTURES

You’ll be amazed at the marvelous difference.Just a swish of the cloth, and the bathtub or shower and fix-

tures are clean and sparkling.Imagine,no scouring! No hard water scum to cause rings, streaks, spots

and stains. To keep their gleaming luster, simply wipe fixtures with a towel after use. Formica, tile, walls,

floors, woodwork surfaces clean easier, stay clean longer.You’ll save on cleaning aids and save on time.

SAVES WATER-HEATING ENERGY, HELPS WATER-USING APPLIANCES

Soft water reduces the formation of rock-like hard water scale which encrusts water heaters,hot water

pipes,shower heads,and water-using appliances.This scale can cause premature maintenance and failure.

Elimination of hard water also provides substantial energy savings because scale acts as an insulator,

wasting electricity or gas used to heat water.

Introduction

SAVINGS GALORE

A water conditioner is frequently referred to as “the appliance that pays for itself”.You’ll find that your

savings on soaps, detergents,cleaning aids, and personal care products will help your family’s household

budget.And if you place a price on your time,you’ll be most happy with the time saved by your new

family servant.

WATER FOR LAWNS AND HOUSEHOLD PLANTS

If possible, lawn sprinkling faucets should be supplied with hard water primarily because it is

uneconomical to soften so much water.

Household plants are much more sensitive than lawns with respect to the kind of water which is best.

First, because they receive no rainfall and,second, there is little or no drainage of the soil. Preferably they

should be watered with rainwater or water which is low in mineral content such as distilled or

demineralized water. Softened water is not recommended for house plants because a build-up of sodium

in the soil may interfere with efficient absorption of water by the plant root system.Additional

information may be obtained from your independently operated Culligan dealer.

Introduction (cont.)

How Your Water Conditioner Works

Why Water Gets Hard And How It’s Softened

All of the fresh water in the world originally falls as rain,snow, or sleet.Surface water is drawn upward by

the sun, forming clouds. Then,nearly pure and soft as it starts to fall, it begins to collect impurities as it

passes through smog and dust-laden atmosphere.And as it seeps through soil and rocks it gathers hard-

ness, rust, acid,unpleasant tastes and odors.

Water hardness is caused primarily by limestone dissolved from the earth by rainwater. Because of this, in

earlier times people who wanted soft water collected rainwater from roofs in rain barrels and cisterns

before it picked up hardness from the earth.

Some localities have corrosive water.A softener cannot correct this problem and so its printed warranty

disclaims liability for corrosion of plumbing lines, fixtures or appliances. If you suspect corrosion,your

Culligan Man has equipment to control the problem.

Iron is a common water problem.The chemical/physical nature of iron found in natural water supplies is

exhibited in four general types:

1. Dissolved Iron - Also called ferrous or “clear water”iron.This type of iron can be removed from the

water by the same ion exchange principle that removes the hardness elements,calcium and

magnesium. Dissolved iron is soluble in water and is detected by taking a sample of the water to be

treated in a clear glass. The water in the glass is initially clear, but on standing exposed to the air, it

may gradually turn cloudy or colored as it oxidizes.

2. Particulate Iron - Also called ferric or colloidal iron. This type of iron is an undissolved particle of

iron. A softener will remove larger particles, but they may not be washed out in regeneration effec-

tively and will eventually foul the ion exchange resin.A filtering treatment will be required to remove

this type of iron.

3. Organic Bound Iron - This type of iron is strongly attached to an organic compound in the water.

The ion exchange process alone cannot break this attachment and the softener will not remove this

type of iron.

4. Bacterial Iron - This type of iron is protected inside a bacteria cell. Like the organic bound iron,it is

not removed by a water softener.

When using a softener to remove both hardness and dissolved iron it is important that it regenerates

more frequently than ordinarily would be calculated for hardness removal alone.Although many factors

and formulas have been used to determine this frequency, it is recommended that the softener be regen-

erated when it has reached 50 - 75% of the calculated hardness alone capacity. This will minimize the

potential for bed fouling. (Iron removal claims have not been verified by the Water Quality Association or

Underwriters Laboratories.)

If you are operating a water softener on clear water iron,regular resin bed cleaning is needed to keep the

bed from coating with iron. Even when operating a softener on water with less than the maximum of dis-

solved iron, regular cleanings should be performed. Clean every six months or more often if iron appears

in your conditioned water supply. Use resin bed cleaning compounds carefully following the directions

on the container.

CAUTION: Do not use where the water is microbiologically unsafe or with

water of unknown quality without adequate disinfection before or after the unit.

The Culligan Process

Your Culligan water conditioner consists of three basic components,(A) the Control Valve,(B) the

Mineral Tank,and (C) the Brine System.

A. The exclusive Culligan control valve automatically performs a variety of tasks that are necessary for

the proper operation of your water conditioner. These tasks,commonly referred to as cycles or oper-

ating positions, are:

SERVICE, REGENERATION,AND BRINE REFILL.

1. SERVICE: While the control valve is in the “Service cycle”,hard water is directed down through

the column of Cullex®resin where hardness minerals are removed from the water. The softened

water is then directed into your household plumbing lines. The ability of the Cullex resin to

remove hardness minerals needs to be periodically replenished; this is referred to as . ..

2. REGENERATION: While the control valve is in the “Regeneration cycle”,water is first directed

up through the column of Cullex resin to flush accumulated sediment out of the resin and down

the drain. Then,the regenerant brine solution is slowly drawn from the bottom of the salt stor-

age tank of the Brine System and is directed down through the column of Cullex resin,restoring

the ability of the resin to remove hardness minerals from your water supply. Once completed,

the regeneration cycle is followed by .. .

3. BRINE REFILL: While the control valve is in the “Brine Refill cycle”,a predetermined amount of

water is directed to the salt storage tank of the Brine System so that additional salt can be dis-

solved to provide the brine solution that will be needed for the next regeneration cycle.

The Culligan Process (cont.)

B. The Mineral Tank contains the Cullex resin column,Cullsan®underbedding, and an outlet manifold.

The number of gallons of hard water that can be softened by the Cullex resin column before it needs

regeneration is called the “capacity”of the resin column,and depends upon the amount of hardness

minerals in each gallon of water (expressed as grains per gallon) and upon the amount of regenerant

brine solution (expressed as pounds of salt) passed through the resin column during regeneration.

Your Culligan service person, taking into account the hardness of your water and the amount of

softened water your household may reasonably expect to use each day, has carefully established how

often the softener will regenerate and how much salt will be used for each regeneration. This will

ensure that all of your soft water needs will be fulfilled without using an excessive amount of salt.

C. The Brine System consists of a salt storage container and hydraulic Dubl-Safe™valve.The salt storage

container holds the salt that is used to make the regenerant brine solution.The hydraulic Dubl-Safe

valve limits the amount of water that is returned to the salt storage tank during the brine refill cycle.

Since a predetermined amount of salt is dissolved with each brine refill cycle, the salt must be

periodically replenished in order to maintain efficient operation.Your Culligan service person will be

able to tell you about how often salt must be added to the salt storage container.

Power Loss

The AccuSoft®circuit board is equipped with a Hi-Cap Capacitor and EEPROM memory chip.

The capacitor is capable of maintaining the time, for at least two days, in the event of a power

outage. The EEPROM ensures that the individual programming parameters of your softener

are not lost.

If the power outage lasts long enough to drain the Hi-Cap Capacitor, the control will flash

“12:00 PM” when power is returned to the control. The unit will continue to keep time from

the moment power is restored, and will initiate a full regeneration at the preset regeneration

time. The time of day will need to be reset in order to return the regeneration to its preset time.

If you live in an area where power outages occur with a regular frequency, a battery backup

option is available for ensuring that the time of day is properly maintained. Contact your

Culligan Dealer for more information.

Meter Operation

For units equipped as a Soft-Minder®meter, the gallons remaining can be viewed by pressing

the STATUS button until the screen is blank. Press the “-” key. The display will blink “FLO”

for 3 seconds and then display the gallons per minute flow rate. Press the “-” key. The display

will blink “GAL” for 3 seconds and then display the gallons remaining before regeneration

(multiply the displayed number by 10).

Regeneration

To initiate a regeneration at the preset time, press the “REGEN” button. The “REG” light will

light. To initiate an immediate regeneration, press and hold the “REGEN” button for at least

five seconds. The “REG” will light and blink. An immediate regeneration will also occur if a

power outage has lasted for more than four hours and the Immediate Regeneration option is

chosen. Ask your Culligan Dealer about this feature.

A regeneration at the Time of Regeneration will occur if so signaled by the Soft-Minder meter.

The “REG” enunciator on the display will also be lit.

Service

The Culligan Medallist Series™water softener is equipped with a self diagnostic program to

insure optimal operation of your water softener. Should service become necessary, a phone icon

will appear in the display. If this condition occurs, call your local Culligan Dealer for assistance.

The phone icon and error code will be the only items displayed when service is required on the

control.

Familiarization

Setting the Microprocessor

The microprocessor senses when it is installed as a Soft-Minder®control. Adding or remov-

ing any connection to the board will automatically reset the microprocessor to the factory

settings.

Step 1 – Programming Time of Day

Press the “STATUS” key.

The display will blink “tod” for 3 seconds and then

change to time of day with the “minutes” digits blinking.

Adjust the “minutes” digits with the “+” or “-” keys.

Press the “REGEN” key to blink the “hours” digits.

Adjust the “hours” digits with the “+” or “-” keys.

Press the “REGEN” key to cycle back to “minutes”

Note: The “hours” setting scrolls through 1-12 and 1-12 PM.

Make sure the proper AM or PM indicator is shown when setting the time (AM is not displayed).

Step 2 – Programming Regeneration Time

Press the “Status” key after setting the time of day.

The display will blink “tor” for 3 seconds and then

change to the time setting with the “ones” digit blinking.

Adjust regeneration time as time of day above.

Note: This option will not show if the “dIP 2” option is set

to immediate

Step 3 – Programming Salt Dosage

Press the “Status” key after programming regeneration

time. The display will blink “SLtP” if set to English or

“SLtG” if set to Metric for 3 seconds and then display

the salt dosage.

Adjust the setting with the “+” or “-” key (3-24 lbs.)

(1-10 kgs.)

Note: This option will not show if the control is set to Filter mode.

Step 4 – Programming Backwash Time

Press the “Status” key after programming salt dosage.

The display will blink “bw” for 3 seconds and then

display the backwash time in minutes.

Adjust the setting with “+” or “-” key. (1-40 minutes)

Programming

12:00

2:00

Step 5 – Programming Brine Draw/Slow

Rinse Time

Press the “Status” key after programming the

backwash time. The display will blink “br” for

3 seconds and then display the brine draw/slow rinse

time in minutes. Adjust the setting with the “+” or

“-” key. (35-99 minutes).

See Table 5 for suggested brine draw/slow rinse times.

Note: This option will not show if the control is set to Filter mode.

Step 6 – Programming Gallons (Liters) or Days

to Regeneration Meter Mode —

Press the “Status” key after programming the brine

draw/slow rinse time.

The display will blink “CAPG” (“CAPL”) for 3 seconds

and then display the gallons or liters set point.

Adjust the setting with the “+” or “-” key.

(10-9990 Gallons)(40-37000 Liters)

Note: The programmed value must be multiplied by

10 to obtain the actual setting. For example, if 87 is

shown in the display, the control will regenerate

after 870 gallons have passed through the meter.

Timeclock Mode —

Press the “Status” key after programming the brine draw/slow rinse time.

The display will blink “CAP” for 3 seconds and then display the number of days between

regenerations.

Adjust the setting with the “+” or “-” key. (1-42 days)

Exiting Program Mode

From Step 6 (or step 7 if it is active) press the “Status” key.

The display will go blank.

Press the “Status” key again to exit programming.

Note: The control will exit the programming mode if no key press activity takes place within one

minute.

7 1

Programming (cont.)

Salt is the mineral used to “recharge” your water conditioner. A brine solution is automatically

made up in the bottom of the salt storage container, the Cullex®resin beads in the tall, thin

tank are flushed with brine solution as a step in the recharging process.

Your Culligan Water Conditioner has been carefully designed to get the greatest amount of

softening capacity from the salt it uses. Here is some pertinent information about salt usage,

types and service.

Salt Economizer

This control is set at the time of installation, and determines salt usage according to the water

hardness, number of persons in the household, and water usage.

What Kind ofSalt is Best

All Culligan Water Conditioners are designed to use any water conditioner salt of good quality,

including “rock”, “pellet”, “solar”, or “evaporated” types.

All rock salt, regardless of source, contains insoluble material which collects at the bottom of

the salt storage tank and requires periodic clean-out.

Regardless of what type of salt is used, we recommend Culligan Brand Salt as suggested by

your Culligan Dealer. He is the expert and can provide you with the best product for your

Culligan Water Conditioner.

Automatic Salt Delivery Service

Ask your Culligan Dealer for details about salt delivery service. You can have your salt supply

replenished on a regular basis. Whether you have automatic delivery service or pick up salt from

your Culligan Dealer, you will be getting quality salt packaged according to rigid Culligan

specifications. Using Culligan Brand Salt will help assure continued efficiency and trouble-free

operation of your water conditioner.

Care and Cleaning of Your Culligan Water Conditioner

Following these simple precautions will help assure continued trouble-free service and keep

your Culligan Water Conditioner looking like new for years.

Do not place heavy objects on top of the salt storage tank or timer cover.

Use only mild soap and warm water when cleaning the exterior of the conditioner. Never use harsh,

abrasive cleaning compounds or those which contain acid, such as vinegar, bleach and similar products.

Important: Protect your water conditioner and the entire drainline from freezing temperatures.

DANGER: If your unit should freeze,do not attempt to disassemble it.Call your Culligan Dealer.

Important: Culligan water softeners are sold for use on potable water, only. If at any time the water

becomes contaminated, such as during a “boil water”situation, the operation of the water softener should

be discontinued until it is verified that the water is again potable.To do this, push the red knob on the back

of the water softener against the barrel of the bypass valve. Then,call your Culligan dealer to have your

system sanitized before it is placed back into service.

Should service, adjustment or trouble-shooting information be needed which is not covered in the Use

and Care Guide, call your Culligan Dealer.

Note: Following the manufacturer’s instructions regarding operation, maintenance and replacement

requirements, including replacement of filters if applicable, is essential for Culligan’s products to perform as

advertised.

If you have further questions, please call your local independently operated Culligan dealer. He or she

will be glad to be of assistance to you.

Salt Supply, Usage and Service

A periodic clean-out of the Salt Storage Tank is necessary to keep your Culligan Water

Conditioner at peak operating efficiency. Do it at least every 2 years when the salt supply is low.

Follow these step-by-step procedures:

Tools needed:

• Scoop

• Clean, bucket-size container

• Phillips-head screwdriver

• Garden hose, Household scrub brush or sponge

1. Remove the salt storage tank cover and the cap from the brine valve chamber.

2. Lift the brine valve out of the brine valve chamber and set aside in an upright position.

3. If you’d like to save any clean, dry salt remaining in the tank, remove it and place it in a

clean container.

4. Using the scoop, dig out and discard as much remaining salt, water and debris as possible.

5. Remove the brine valve chamber by removing the chamber retaining screw and nut.

6. Remove the salt plate at the bottom of the tank.

7. Lay the salt tank on its side and direct a brisk stream of water from your garden hose to its

inside to rinse out all residue.

8. Using a household scrub brush and a mild soapy solution, clean the salt plate. This will

complete the tank cleaning.

9. Stand salt tank upright. Make sure to place the tank on a flat, smooth, solid surface.

10. Replace the salt plate. Place brine valve chamber in position and affix with screw and nut.

11. Insert the brine valve into the chamber and replace brine valve chamber cap.

12. Fill the salt storage tank with 4 to 6 inches of water.

13. Fill the tank with salt to within a few inches of the top.

14. Replace salt storage tank cover.

Troubleshooting

The Culligan Medallist Series Softener is equipped with an advanced error detection system. During

all operating modes the softener’s electronics are performing self-diagnostics to ensure that the unit is

operating correctly. There may be times,however, when something may occur that could cause the

unit to improperly operate. In those instances the microprocessor will identify the exact problem and

alert the user with a telephone handset symbol in the upper left corner of the display and the error

code will be shown. Shown below is codes that would appear if an error is detected.

If an error code appears that requires an authorized service technician please contact your local

Culligan Dealer.

For any additional troubleshooting or service needs please contact your local Culligan Dealer.

To Clean Out the Salt Storage Tank

Display Error Description Response

E1 Motor will not stop turning Call Culligan service technician

E2 Motor stuck Call Culligan service technician

E3 Wrong position Call Culligan service technician

Things to Check Before You Call For Service

If you unexpectedly experience hard water, make these simple checks before calling your Culligan dealer.

One of the following conditions may be the reason for your interruption of service.

IMPORTANT

If any of the following conditions is found,the water conditioner should be manually recharged accord-

ing to instructions on page 9 after you have corrected the problem.

POWER SUPPLY

Check your power supply cord.Is it plugged fully into the electric outlet? Be certain that the outlet is not

controlled by a wall switch which has been turned off.Reset conditioner to proper time of day and then

plug in.

BLOWN FUSE

Check the house fuse or circuit breaker panel. Replace a blown-out fuse or reset an open circuit breaker.

POWER FAILURE

Any interruption in your power supply or time changes - such as daylight savings - will disrupt your con-

ditioner’s recharge schedule by causing the timer to run off-schedule.Reset timer to proper time of day.

BYPASS VALVES

Check to see if they are in the proper position. Cul-Flo-Valv®Bypass, if used, should be in the “Push for

Service”position. If hand valves are used,see that inlet and outlet valve are opened and that the bypass

valve is closed.

NO WATER

If you aren’t getting any water flow at all, make sure your water supply is working.Open a tap ahead of

the conditioner (outside tap) to see if you have any water pressure.If you have water pressure,check the

bypass valve.If it is in the Service position,put it into the bypass and call your Culligan dealer for service.

INCREASED USAGE

Guests,family additions, new water-using appliances,etc., all will result in more water usage and will

require more capacity from your conditioner.You can reprogram your recharging schedule by following

the directions on pages 9 and 10.Call your Culligan dealer for advice and save a service call.

SALT SUPPLY

Check it. Refill if necessary and wait approximately 4 hours for salt to dissolve before initiating a

recharge cycle.

SALT BRIDGING

Salt bridging occurs when a space is formed between the salt and the water underneath,preventing the

salt from dissolving to make brine.No brine,no soft conditioned water!

High humidity and/or use of some brands of purified salt products may cause a salt bridge to form.

The best way to check and eliminate a salt bridging problem is to take a broom handle or similar instru-

ment and make a mark 34 inches from the end. Then carefully begin to probe down through the salt with

the instrument. Should an obstruction be found before the mark on your instrument reaches the rim of

the salt storage tank, a salt bridge is likely to have formed.Continue to probe and break the salt bridge

completely. Caution! Do not force the implement past the mark as damage to the horizontal salt plate may

occur.

When and How to Bypass Your Water Conditioner

Normally, all water except outside lines passes through the water conditioner. There are times

when the water conditioner should be bypassed, using the push-button Cul-Flo-Valv®Bypass,

or a 3-way bypass valve.You should bypass:

1. If lines to outside faucets do not bypass the water conditioner, and you do not want to

waste soft water on lawn sprinkling or other outside uses.

2. If you are going away on vacation and want to save salt by not having the unit recharge

while you’re away.

PUSH-BUTTON BYPASS

In the back of Culligan water conditioners is a push-button Cul-Flo-Valv Bypass. To bypass

unit, simply push the red knob (marked “Push to Bypass”) against the bypass valve body. To

return to soft water service,reverse the procedure - push the blue knob (marked “Push for Soft

Water”) against the bypass valve body.

3/4” Culligan Medallist Series Bypass Valve

1” Culligan Medallist Series Bypass Valve

Culligan knows the more informed you are about your water treatment systems, the more confident you will be

about its performance. It’s because of this and more than sixty-five years of commitment to customer satisfac-

tion that Culligan is providing this Performance Data Sheet to its customers.

IMPORTANT NOTICE: Read this Performance Data Sheet and compare the capabilities of this unit with your

actual water treatment needs. It is recommended that before purchasing a water treatment unit, you have your

water supply tested to determine your actual water treatment needs.

MANUFACTURER: Culligan International Company,

One Culligan Parkway, Northbrook, IL 60062-6209 USA

(847) 205-6000

PRODUCT: Culligan Medallist Series™8” Water Softener

TESTING CONDITIONS & RESULTS:

Flow Rate: 5.9 gpm Capacity: 18,300 grains @ 4.0 lb. salt

Pressure: 30 - 40 psi 25,100 grains @ 9.0 lb. salt

Acidity: Non-Corrosive 27,500 grains @ 12.0 lb. salt

Temperature: 68Þ (20ÞC) pH: 7.6

SOFTENER SPECIFICATIONS:

Maximum Flow Rate: 5.9 gpm (22 Lpm)

Pressure Drop at Maximum Flow Rate: 12 psi (83 kPa)

Operating Temperature Range: 33 - 120ÞF (1 - 50ÞC)

Maximum Drain Flow Rate: 1.1 gpm (8 Lpm)

Operating Pressure Range: 20 - 125 psi (140 - 860 kPa)

Operating Pressure Range (Canada): 20 - 90 psi (140 - 620 kPa)

The Culligan Medallist Series Water Softeners are tested and certified by WQA and UL against NSF/ANSI

Standard 44 for the effective reduction of calcium and magnesium (hardness).

Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide for more specific

product information. To avoid contamination from improper handling and installation, your system should

only be installed and serviced by your Culligan Man. Performance will vary based on local water conditions.

The substances reduced by this system are not necessarily in your water.

Culligan water softeners are designed to work with any salt of good quality, although it is recommended that

you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.

NOTICE: This softener is not intended to be used for treating water that is microbiologically unsafe or of

unknown quality without adequate disinfection before or after the system.

Performance Data Sheet

Buyer Signature _____________________________________________ Date __________

Seller Signature _____________________________________________ Date __________

NSF/ANSI 44

Water Softener

81WN

Culligan knows the more informed you are about your water treatment systems, the more confident you will be

about its performance. It’s because of this and more than sixty-five years of commitment to customer satisfac-

tion that Culligan is providing this Performance Data Sheet to its customers.

IMPORTANT NOTICE: Read this Performance Data Sheet and compare the capabilities of this unit with your

actual water treatment needs. It is recommended that before purchasing a water treatment unit, you have your

water supply tested to determine your actual water treatment needs.

MANUFACTURER: Culligan International Company,

One Culligan Parkway, Northbrook, IL 60062-6209 USA • (847) 205-6000

PRODUCT: Culligan Medallist Series™8” Water Softener with Soft-Minder®Meter

TESTING CONDITIONS & RESULTS:

Flow Rate: 5.9 gpm Capacity: 18,300 grains @ 4.0 lb. salt

Pressure: 30 - 40 psi 25,100 grains @ 9.0 lb. salt

Acidity: Non-Corrosive 27,500 grains @ 12.0 lb. salt

Temperature: 68° (20°C) Efficiency Rated Dosage**: 4,570gr./lb.

pH: 7.6

SOFTENER SPECIFICATIONS:

Maximum Flow Rate: 5.9 gpm (22 Lpm) Pressure Drop at Maximum Flow Rate: 12 psi (83 kPa)

Operating Temperature Range: 33 - 120°F (1 - 50°C) Maximum Drain Flow Rate: 1.1 gpm (8 Lpm)

Operating Pressure Range: 20-125 psi (140 - 860 kPa)

Operating Pressure Range (Canada)

:20-90 psi (140-620 kPa)

The Culligan Medallist Series Water Softeners are tested and certified by WQA and UL against NSF/ANSI

Standard 44 for the effective reduction of calcium and magnesium (hardness).

This softener is efficiency rated, it has a Demand Initiated Regeneration (D.I.R.) feature which complies with

specific performance specifications intended to minimize the amount of regenerant brine and water used in

their operation. The softener has a rated salt efficiency of not less than 3350 grains of total hardness exchange

per pound of salt used (based on NaCl equivalency), and shall not deliver more salt than its listed rating. The

efficiency is measured by a laboratory test described in NSF/ANSI Standard 44. This test represents the maxi-

mum possible efficiency that the system can achieve. Operational efficiency is the actual efficiency achieved after

the system has been installed. Operational efficiency is typically less than the efficiency due to individual applica-

tion factors including water hardness, water usage, and other contaminants that reduce the softener’s capacity.