CyberTAN Technology CVW320A1CI DOCSIS 3.0 GATEWAY, DOCSIS 3.0 VOICE GATEWAY User Manual 78 100378 01A0 indd

CyberTAN Technology Inc. DOCSIS 3.0 GATEWAY, DOCSIS 3.0 VOICE GATEWAY 78 100378 01A0 indd

Users Manual

IMPORTANT SAFETY INSTRUCTIONSNotice to Installers ed service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the ed to do so.Note to System InstallerFor this apparatus, the coaxial cable shield/screen shall be grounded as close as practical to the point of entry of the cable into the building. For products sold in the US and Canada, this reminder is provided to call the system installer's attention to Article 820-93 and Article 820-100 of the NEC (or Canadian Electrical Code Part 1), which provides guidelines for proper grounding of the coaxial cable shield.This symbol is intended to alert you that uninsulated voltage within this product may have sufficient magnitude to cause electric shock. Therefore, it is dangerous to make any kind of contact with any inside part of this product.This symbol is intended to alert you of the presence of important operating and maintenance (servicing) instructions in the literature accompanying this product. CAUTION: To reduce the risk of electric shock, donot remove cover (or back). No user-serviceable parts inside. Refer servicing to qualified service personnel. WARNINGTO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.T16258Mitteilung für CATV-Techniker ziertes Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung ziert.Mitteilung an den SystemtechnikerFür dieses Gerät muss der Koaxialkabelschutz/Schirm so nahe wie möglich am Eintrittspunkt des Kabels in das Gebäude geerdet werden. Dieser Erinnerungshinweis liegt den in den USA oder Kanada verkauften Produkten bei. Er soll den Systemtechniker auf Paragraph 820-93 und Paragraph 820-100 der US- Elektrovorschrift NEC (oder der kanadischen Elektrovorschrift Canadian Electrical Code Teil 1) aufmerksam machen, in denen die Richtlinien für die ordnungsgemäße Erdung des Koaxialkabelschirms festgehalten sind.Dieses Symbol weist den Benutzer auf das Vorhandensein von nicht isolierten gefährlichen Spannungen im Gerät hin, die Stromschläge verursachen können. Ein Kontakt mit den internen Teilen dieses Produktes ist mit Gefahren verbunden.Dieses Symbol weist den Benutzer darauf hin, dass die mit diesem Produkt gelieferte Dokumentation wichtige Betriebs- und Wartungsanweisungen für das Gerät enthält.ACHTUNG: Zur Vermeidung eines Stromschlags darf die Abdeckung (bzw. die Geräterückwand) nicht entfernt werden. Das Gerät enthält keine vom Benutzer wartbaren Teile. Wartungsarbeiten dürfen nur von qualifiziertem Fachpersonal durchgeführt werden. WARNUNGDAS GERÄT NICHT REGEN ODER FEUCHTIGKEIT AUSSETZEN, UM STROMSCHLAG ODER DURCH EINEN KURZSCHLUSS VERURSACHTEN BRAND ZU VERMEIDEN.ACHTUNGSTROMSCHLAGGEFAHR,NICHT ÖFFNENT16260Notice à l’attention des installateurs de réseaux câblésLes instructions relatives aux interventions d’entretien, fournies dans la présente notice, é. Pour réduire les risques de chocs ectuer aucune intervention autre que celles décrites dans le mode d’emploi et é pour ce faire.Remarque à l'attention de l'installateurdu systèmeAvec cet appareil, le blindage/écran du câble coaxial doit être mis à la terre aussi près que possible du point d’entrée du câble dans le bâtiment. En ce qui concerne les produits vendus aux États-Unis et au Canada, ce rappel est fourni pour attirer l’attention de l’installateur sur les articles 820-93 et 820-100 du Code national de l’électricité (ou Code de l'électricité canadien, Partie 1) qui fournissent des lignes directrices concernant la mise à la terre correcte du blindage (écran) du câble coaxial.Ce symbole a pour but de vous prévenir que des tensions électriques non isolées existent à l'intérieur de ce produit, pouvant être d'une intensité suffisante pour causer des chocs électriques. Il est donc dangereux d'établir un contact quelconque avec l’une des pièces comprises à l’intérieur de ce produit.Ce symbole a pour but de vous prévenir de la présence d’instructions importantes relatives au fonctionnement ou à l’entretien (et aux réparations) dans la documen- tation accompagnant ce produit.ATTENTION : Pour réduire les risques de chocs électriques, ne pas enlever le couvercle (ou le panneau arrière). Ne contient aucune pièce réparable par l’utilisateur. Confier les interventions aux techniciens d’entretien qualifiés.AVERTISSEMENTPOUR ÉVITER LES INCENDIES OU LES CHOCS ÉLECTRIQUES, NE PAS EXPOSER L’APPAREIL À LA PLUIE OU À L’HUMIDITÉ.ATTENTIONDANGER ÉLECTRIQUENE PAS OUVRIRT16259Aviso a los instaladores de sistemas CATVLas instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por n de reducir el riesgo de descarga eléctrica, no realice ninguna otra operación de reparación distinta a las contenidas en las cación necesaria para hacerlo.Nota para el instalador del sistemaEn lo que se refiere a este aparato, el blindaje del cable coaxial debe conectarse a tierra lo más cerca posible al punto por el cual el cable entra en el edificio. En el caso de los productos vendidos en los EE. UU. y Canadá, el presente aviso se suministra para llamar la atención del instalador del sistema sobre los Articulos 820-93 y 820-100 del NEC (o Código Eléctrico de Canadá, Parte 1), que proporcionan directrices para una correcta conexion a tierra del blindaje del cable coaxial.Este símbolo tiene como fin advertirle de que una tensión sin aislamiento en el interior de este producto podría ser de una magnitud suficiente como para provocar una descarga eléctrica. Por consiguiente, resulta peligroso realizar cualquier tipo de contacto con alguno de los componentes internos de este producto.Este símbolo tiene como fin alertarle de la presencia de importantes instrucciones de operación y mantenimiento (revisión) contenidas en la literatura que acompaña al producto.ATENCIÓN: con el fin de reducir el riesgo de descarga eléctrica, no retire la tapa (ni la parte posterior). No existen en el interior componentes que puedan ser reparados por el usuario. Encargue su revisión a personal de mantenimiento cualificado.ADVERTENCIAPARA EVITAR EL RIESGO DE INCENDIO O DESCARGA ELÉCTRICA, NO EXPONGA LA UNIDAD A LA LLUVIA O LA HUMEDAD.ATENCIÓNRIESGO DE DESCARGA ELÉCTRICA NO ABRIRT16261 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including roduce heat. 9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not into your outlet, consult an electrician for replacement of the obsolete outlet. 10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. 11) Only use attachments/accessories by the manufacturer. 12) Use only with the cart, stand, tripod, bracket, or table by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip over. 13) Unplug this apparatus during lightning storms or when unused for long periods of time. 14) Refer all servicing to service personnel. Servicing is required when the apparatus has been damaged in any way, such as a power-suppl y cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.Power Source WarningA label on this product indicates the correct power source for this product. Operate this product only from an electrical outlet with the voltage and frequency indicated on the product label. If you are uncertain of the type of power supply to your home or business, consult your service provider or your local power company.The AC inlet on the unit must remain accessible and operable at all times.Ground the ProductWARNING: Avoid electric shock and re hazard! If this product connects to coaxial cable wiring, be sure the cable system is grounded (earthed). Grounding provides some protection against voltage surges and built-up static charges.Outdoor Grounding SystemIf this product connects to an outdoor antenna or cable system, be sure the antenna or cable system is grounded (earthed). This provides some protection against voltage surges and built-up static charges.Article 810 of the National Electric Code (NEC) ANSI/NFPA No. 70-1990, provides the following information:Ȥ Grounding of the mast and supporting structureȤ Grounding the lead-in wire to an antenna discharge unitȤ Size of the grounding conductorsȤ Location of the antenna-discharge unitȤ Connection to grounding electrodesȤ Requirements for the grounding electrodes (see the following antenna grounding diagram as recommended by NEC ANSI/NFPA 70)WARNING: Avoid electric shock andre hazard! Do not locate an outside antenna system in the vicinity of overhead power lines or power circuits. Touching power lines or circuits might be fatal. Example of Antenna GroundingT15245NEC = National Electrical CodeAntenna Lead In WireGround ClampsElectric ServiceEquipmentAntenna Discharge Unit(NEC Section 810-20)Power Service GroundingElectrode System(NEC Art 250, Part H)Grounding Conductors(NEC Section 810-21)Grounding ClampsProtect the Product from LightningIn addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs.Verify the Power Source from the Power Light power light is not illuminated, the apparatus may still be connected to the power source. The light may go out when the , regardless of whether it is still plugged into an AC power source.Eliminate AC Power/Mains OverloadsWARNING: Avoid electric shock and re hazard! Do not overload AC power/mains, outlets, extension cords, or integral convenience receptacles. For products that require battery power or other power sources to operate them, refer to the operating instructions for those products.Handling Disposable BatteriesThis product may contain a rechargeable Lithium-Ion battery to provide stand-by operation in the event of an AC power failure.Heed the following warning, follow the Battery Safety and Battery Disposal instructions below, and see the instructions later in this guide for handling, replacing, and disposing of the battery.WARNING: There is danger of explosion if the battery is mishandled or incorrectly replaced. Replace only with the same type of battery. Do not disassemble it or attempt to recharge it outside the system. Do not crush, puncture, dispose of in re, short the external contacts, or expose to water or other liquids. Dispose of the battery in accordance with local regulations and instructions from your service provider.Battery SafetyȤ Insert batteries correctly. There may be a risk of explosion if the batteries are incorrectly inserted.Ȥ Do not attempt to recharge ‘disposable’ or ‘non-reusable’ batteries.Ȥ Please follow instructions provided for charging ‘rechargeable’ batteries.Ȥ Replace batteries with the same or equivalent type that we recommend.Ȥ Do not expose batteries to excessive heat re).Ȥ Do not expose batteries to temperatures above 100°C (212°F).Battery DisposalȤ The batteries may contain substances that could be harmful to the environment.Ȥ Recycle or dispose of batteries in accordance with the battery manufacturer’s instructions and local/national disposal and recycling regulations. Ȥ The batteries may contain perchlorate, a known hazardous substance, so special handling and disposal of this product might be necessary. For more information about perchlorate and best management practices for perchlorate-containing substance, see www.dtsc.ca.gov/hazardouswaste/perchlorateProvide Ventilation andSelect a LocationȤ Remove all packaging material before applying power to the product.Ȥ Do not place this apparatus on a bed, sofa, rug, or similar surface.Ȥ Do not place this apparatus on an unstable surface.Ȥ Do not install this apparatus in an enclosure, such as a bookcase or rack, unless the installation provides proper ventilation.Ȥ Do not place entertainment devices (such as VCRs or DVDs), lamps, books, vases with liquids, or other objects on top of this product.Ȥ Do not block ventilation openings.Operating EnvironmentThis product is designed for operation indoors with a temperature range from 32° to 104° F(0° to 40°C). Each product should have adequate spacing on all sides so that the cooling air vents on the chassis are not blocked.Protect from Exposure to Moisture and Foreign ObjectsWARNING: Avoid electric shock and re hazard! Do not expose this product to dripping or splashing liquids, rain, or lled with liquids, such as vases, should not be placed on this apparatus.Printed in China PRCImprimé en République populaire de ChineCN78-100378-01B06001-13920011R(YT)6001-13920011R(PL) 6001-13920011R(PL)
WARNING: Avoid electric shock and  re hazard! Unplug this product before cleaning. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover) to clean this product.WARNING: Avoid electric shock and  re hazard! Never push objects through the openings in this product. Foreign objects can cause electrical shorts that can result in electric shock or  re. Service WarningsWARNING: Avoid electric shock! Do not open the cover of this product. Opening or removing the cover may expose you to dangerous voltages. If you open the cover, your warranty will be void. This product contains no user-serviceable parts.Check Product SafetyUpon completion of any service or repairs to this product, the service technician must perform safety checks to determine that this product is in proper operating condition.Protect the Product When Moving ItAlways disconnect the power source when moving the apparatus or connecting or disconnecting cables.Telephone Equipment NoticeWhen using your telephone equipment, basic safety precautions should always be followed to reduce the risk of  re, electric stock and injury to persons, including the following:1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.3. Do not use the telephone to report a gas leak in the vicinity of the leak.WARNING: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.SAVE THESE INSTRUCTIONSUnited States FCC ComplianceThis device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit di erent from that to which the receiver is connected.Consult the service provider or an experienced radio/television technician for help.Any changes or modi cations not expressly approved by Cisco Systems, Inc., could void the user’s authority to operate the equipment.The information shown in the FCC Declaration of Conformity paragraph below is a requirement of the FCC and is intended to supply you with information regarding the FCC approval of this device. The phone numbers listed are for FCC-related questions only and not intended for questions regarding the connection or operation for this device. Please contact your service provider for any questions you may have regarding the operation or installation of this device. Declaration of ConformityThis device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: 1) the device may not cause harmful interference, and 2) the device must accept any interference received, including interference that may cause undesired operation. Manufactured by:Cisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134 USAwww.cisco.com/go/contactsCanada EMI RegulationThis Class B digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la class B est conforme à la norme NMB-003 du Canada.RF Exposure StatementsNote: This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 7.9 inches (20 cm) between the radiator and your body.USThis system has been evaluated for RF exposure for humans in reference to ANSI C 95.1 (American National Standards Institute) limits. The evaluation was based in accordance with FCC OET Bulletin 65C rev 01.01 in compliance with Part 2.1091 and Part 15.27. The minimum separation distance from the antenna to general bystander is 7.9 inches (20 cm) to maintain compliance.CanadaThis system has been evaluated for RF exposure for humans in reference to Canada Health Code 6 (2009) limits. The evaluation was based on evaluation per RSS-102 Rev 4. The minimum separation distance from the antenna to general bystander is 7.9 inches (20 cm) to maintain compliance.EUThis system has been evaluated for RF exposure for humans in reference to the ICNIRP (International Commission on Non-Ionizing Radiation Protection) limits. The evaluation was based on the EN 50385 Product Standard to Demonstrate Compliance of Radio Base Stations and Fixed Terminals for Wireless Telecommunications Systems with basic restrictions or reference levels related to Human Exposure to Radio Frequency Electromagnetic Fields from 300 MHz to 40 GHz. The minimum separation distance from the antenna to general bystander is 20 cm (7.9 inches).AustraliaThis system has been evaluated for RF exposure for humans as referenced in the Australian Radiation Protection standard and has been evaluated to the ICNIRP (International Commission on Non-Ionizing Radiation Protection) limits. The minimum separation distance from the antenna to general bystander is 20 cm (7.9 inches). Български [Bulgarian] Това оборудване отговаря на съществените изисквания и приложими клаузи на Директива 1999/5/ЕС. Česky [Czech]: Toto zařízení je v souladu se základními požadavky a ostatními odpovídajícími ustanoveními Směrnice 1999/5/EC. Dansk [Danish]: Dette udstyr er i overensstemmelse med de væsentlige krav og andre relevante bestemmelser i Direktiv 1999/5/EF. Deutsch [German]: Dieses Gerät entspricht den grundlegenden Anforderungen und den weiteren entsprechenden Vorgaben der Richtlinie 1999/5/EU.Eesti [Estonian]: See seade vastab direktiivi 1999/5/EÜ olulistele nõuetele ja teistele asjakohastele sätetele. English: This equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español [Spanish]: Este equipo cumple con los requisitos esenciales asi como con otras disposiciones de la Directiva 1999/5/CE. Ελληνική [Greek]: Αυτός ο εξοπλισμός είναι σε συμμόρφωση με τις ουσιώδεις απαιτήσεις και άλλες σχετικές διατάξεις της Οδηγίας 1999/5/EC. Français [French]: Cet appareil est conforme aux exigences essentielles et aux autres dispositions pertinentes de la Directive 1999/5/EC. Íslenska [Icelandic]: Þetta tæki er samkvæmt grunnkröfum og öðrum viðeigandi ákvæðum Tilskipunar 1999/5/EC. Italiano [Italian]: Questo apparato é conforme ai requisiti essenziali ed agli altri principi sanciti dalla Direttiva 1999/5/CE. Latviski [Latvian]: Šī iekārta atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem. Lietuvių [Lithuanian]: Šis įrenginys tenkina 1999/5/EB Direktyvos esminius reikalavimus ir kitas šios direktyvos nuostatas. Nederlands [Dutch]: Dit apparaat voldoet aan de essentiele eisen en andere van toepassing zijnde bepalingen van de Richtlijn 1999/5/EC. Malti [Maltese]: Dan l-apparat huwa konformi mal-ħtiġiet essenzjali u l-provedimenti l-oħra rilevanti tad-Direttiva 1999/5/EC. Magyar [Hungarian]: Ez a készülék teljesíti az alapvető követelményeket és más 1999/5/EK irányelvben meghatározott vonatkozó rendelkezéseket. Norsk [Norwegian]: Dette utstyret er i samsvar med de grunnleggende krav og andre relevante bestemmelser i EU-direktiv 1999/5/EF. Polski [Polish]: Urządzenie jest zgodne z ogólnymi wymaganiami oraz szczególnymi warunkami określonymi Dyrektywą UE: 1999/5/EC. Português [Portuguese]: Este equipamento está em conformidade com os requisitos essenciais e outras provisões relevantes da Directiva 1999/5/EC. Română [Romanian] Acest echipament este in conformitate cu cerintele esentiale si cu alte prevederi relevante ale Directivei 1999/5/EC. Slovensko [Slovenian]: Ta naprava je skladna z bistvenimi zahtevami in ostalimi relevantnimi pogoji Direktive 1999/5/EC. Slovensky [Slovak]: Toto zariadenie je v zhode so základnými požiadavkami a inými príslušnými nariadeniami direktív: 1999/5/EC. Suomi [Finnish]: Tämä laite täyttää direktiivin 1999/5/EY olennaiset vaatimukset ja on siinä asetettujen muiden laitetta koskevien määräysten mukainen. Svenska [Swedish]: Denna utrustning är i överensstämmelse med de väsentliga kraven och andra relevanta bestämmelser i Direktiv 1999/5/EC. Note: The full declaration of conformity for this product can be found at http://www.cisco.com/web/consumer/support/compliance_info.html.The following standards were applied during the assessment of the product against the requirements of the Directive 1999/5/EC:Radio: EN 300 328EMC: EN 301 489-1 and EN 301 489-17Safety: EN 60950 and EN 50385The CE mark and class-2 identi er are a xed to the product and its packaging. This product conforms to the following European directives: -1999/5/ECNational RestrictionsThis product is for indoor use only.FranceFor 2.4 GHz, the output power is restricted to 10 mW EIRP when the product is used outdoors in the band 2454 - 2483.5 MHz. There are no restrictions when used in other parts of the 2.4 GHz band. Check http://www.arcep.fr/ for more details.Pour la bande 2,4 GHz, la puissance est limitée à 10 mW en p.i.r.e. pour les équipements utilisés en extérieur dans la bande 2454 - 2483,5 MHz. Il n’y a pas de restrictions pour des utilisations dans d’autres parties de la bande 2,4 GHz. Consultez http://www.arcep.fr/ pour de plus amples détailsItalyThis product meets the National Radio Interface and the requirements speci ed in the National Frequency Allocation Table for Italy. Unless this wireless LAN product is operating within the boundaries of the owner’s property, its use requires a “general authorization.” Please check http://www.comunicazioni.it/it/ for more details.Questo prodotto è conforme alla speci che di Interfaccia Radio Nazionali e rispetta il Piano Nazionale di ripartizione delle frequenze in Italia. Se non viene installato all ‘interno del proprio fondo, l’utilizzo di prodotti Wireless LAN richiede una “Autorizzazione Generale”. Consultare http://www.comunicazioni.it/it/ per maggiori dettagli.LatviaThe outdoor usage of the 2.4 GHz band requires an authorization from the Electronic Communications O ce. Please check http://www.esd.lv for more details.2,4 GHz frekvenču joslas izmantošanai ārpus telpām nepieciešama atļauja no Elektronisko sakaru direkcijas. Vairāk informācijas: http://www.esd.lv.Note: The regulatory limits for maximum output power are speci ed in EIRP. The EIRP level of a device can be calculated by adding the gain of the antenna used (speci ed in dBi) to the output power available at the connector (speci ed in dBm).AntennasUse only the antenna supplied with the product.CE ComplianceDeclaration of Conformity with Regard to the EU Directive 1999/5/EC (R&TTE Directive)This declaration is only valid for con gurations (combinations of software,  rmware and hardware) supported or provided by Cisco Systems for use within the EU. The use of software or  rmware not supported or provided by Cisco Systems may result in the equipment no longer being compliant with the regulatory requirements.Wall Mounng The DPC3928/3828 can be wall-mounted. The wall-mounng hardware is user-supplied. The ports on the back front must face either upward or downward when mounng the DPC3928/3828 to the wall. The recommended dimensions for the mount kit are as follows: To mount the DPC3928/3828 to the wall: STEP 1 Determine where you want to mount the DPC3928/3828. Verify that the surface is smooth, flat, dry, and sturdy. STEP 2 Drill two pilot holes into the surface 96 mm apart. STEP 3 Insert a screw into each hole, leaving a gap between the surface and the base of the screw head of at least 22 mm. STEP 4 Place the DPC3928/3828 wall-mount slots over the screws and slide the DPC3928/3828 down until the screws fit snugly into the wall-mount slots.

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