Cyberdata 4 Port Powered Usb 2 0 Hub 010845 Users Manual 010845_930105A_4 Port_PoweredUSB_Hub_2_Serial_Operations_Guide
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Operations Guide for the 4-Port PoweredUSB 2.0 Hub with Serial Ports and External Power Supply Part #010845 CyberData Corporation 2555 Garden Road Monterey, CA 93940 (831) 373-2601 930105A Operations Guide for the 4-Port PoweredUSB 2.0 Hub 930105A with External Power Supply 010845 COPYRIGHT NOTICE: © 2008, CyberData Corporation, ALL RIGHTS RESERVED. This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms. DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by CyberData Corporation, CyberData Corporation makes no representation or warranty, express or implied, including any warranty or merchantability or fitness for any purpose, with respect to this manual or the products, software, firmware, and/or hardware described herein, and CyberData Corporation assumes no liability for damages or claims resulting from any use of this manual or such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make changes, without notice, to this manual and to any such product, software, firmware, and/or hardware. OPEN SOURCE STATEMENT: Certain software components included in CyberData products are subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL) “open source” or “free software” licenses. Some of this Open Source Software may be owned by third parties. Open Source Software is not subject to the terms and conditions of the CyberData COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open Source Software is determined by the terms of the GPL, LGPL, or third party, according to who licenses that software. Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered without explicit written permission from CyberData Corporation. TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be the trademarks or registered trademarks of their respective owners. Phone: (831) 373-2601 Technical Support Ext. 333 support@cyberdata.net Fax: (831) 373-4193 Company and product information at www.cyberdata.net CyberData Corporation 930105A Operations Guide i Contents Chapter 1 Product overview 1 Chapter 2 Installing and Using the 4-Port PoweredUSB Hub 3 2.1 Product Components List .....................................................................................................................3 2.2 Installation ...............................................................................................................................................4 2.3 Connections ............................................................................................................................................5 2.3.1 Power supply ...............................................................................................................................5 2.3.2 Host connector .............................................................................................................................5 2.3.3 Jumpers .........................................................................................................................................6 2.3.4 PoweredUSB connections ..........................................................................................................7 2.3.5 Connector color keys ..................................................................................................................7 2.3.6 Peripherals connections to the CyberData 4-Port PoweredUSB 2.0 Hub with Serial Ports 8 2.3.7 Peripheral cable connection options ........................................................................................8 2.4 Operation ...............................................................................................................................................12 2.5 Port Electrical Specifications ..............................................................................................................12 Operations Guide Appendix A Regulatory and Safety Information 13 Appendix B Setting up the Hub on Windows XP 15 Index 17 930105A CyberData Corporation ii CyberData Corporation 930105A Operations Guide 1 1 Product overview The CyberData 4-Port PoweredUSB 2.0 Hub provides a simple, affordable way to add up to four PoweredUSB ports to your PC. These additional ports are controlled by the PC’s Standby and Wake commands. This add-on Hub makes it easy to connect the PC to devices that require more than the 500mA of +5 volts supplied with the standard USB interface. Product features ● 4 PoweredUSB ports ● One +24 volt up to 2.3A ● Three +12 volt up to 1.5A each ● Short circuit and over current protected ● Multiple power supply options ● Plug-n-Play installation ● Peripheral power controlled by PC stand-by and wake commands ● LED indicators for port power output and USB 2.0 status ● Two-year warranty License note The PoweredUSB controller board contains certain technology that is covered by an IBM® patent. CyberData Corporation is licensed with IBM to manufacture, and to sell or lease products that incorporate this technology. This license also permits other entities to resell or release these Cyberdata products after they have been purchased from CyberData. Documentation note The documentation for this product is released in an English language version only. Operations Guide 930105A CyberData Corporation 2 Product overview Contact CyberData CyberData Corporation 2555 Garden Road Monterey, CA 93940 USA www.cyberdata.net Voicemail: 831-373-2601 Fax: 831-373-4193 Contact Sales Sales (831) 373-2601 Extension 334 Contact Phone: 831-373-2601 Extension 333 Technical Support Email: support@cyberdata.net Product support page: http://www.cyberdata.net/support/4port20hub/ Purchase cables and connectors For additional information about PoweredUSB cables and connectors, go to: http://www.cyberdata.net/products/poweredusb/pusbcables.html Warranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail within the warranty period, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor. Should the product fail out-of-warranty, a flat rate repair charge of one half the product purchase price will be assessed. Repair costs for products that are in warranty, but damaged by improper modifications or abuse, will be charged at the out-of-warranty rate. Products returned to CyberData, both in and out-of-warranty, are shipped to CyberData at the expense of the customer. Charges for shipping repaired products back to the customer will be paid by CyberData. Contact Service If service is required, contact the CyberData Returned Materials Authorization (RMA) department at (831) 373-2601 Extension 136. When returning a product to CyberData, an approved CyberData RMA number must be printed on the outside of the original shipping package. No product will be accepted for return without an approved RMA number. Send the product, in its original package, to the following address: CyberData Corporation 2555 Garden Road Monterey, CA 93940 Attention: RMA “your RMA number” CyberData Corporation 930105A Operations Guide 3 2 Installing and Using the 4-Port PoweredUSB Hub This chapter provides the instructions, illustrations, and background information you need to install, and begin working with the CyberData 4-Port PoweredUSB 2.0 Hub with Serial Ports with Serial Ports. 2.1 Product Components List The PoweredUSB Hub package includes these parts: Operations Guide ● (1) CyberData 4-Port PoweredUSB 2.0 Hub with Serial Ports ● Power Supply, 24VDC, Desk-top, 4-Pin Hosiden style plug ● (1) Accessory Kit • (1) Short USB 2.0 Hi-Speed host cable • (1) Host USB cable strain relief clamp • (1) Operations Guide for the 4-Port PoweredUSB 2.0 Hub with Serial Ports 930105A CyberData Corporation 4 Installing and Using the 4-Port PoweredUSB Hub Installation Figure 2-1. Component identification: external front and back views Port power (Pwr) and Hub power LEDs +12V PoweredUSB Ports Link and Port1 Status LEDs ● In GREEN Mode, when 12V power applied with no host plugged in Hub Power LED (Blue) is on, the 4 port Power LEDs and the Host Link (connection) LED DO NOT light. ● Connect a standard USB 2.0 cable from host PC to Host connector on back of hub with 12V power connected and all four top Port Power LEDs light and turn on green sequentially and the host (connection) Link LED connector turns on green. ● When a peripheral is plugged into the enumerated hub; into one of the hub ports; and the peripheral enumerates in the OS, the Status Led for that Port will light and turn green ● On a peripheral load error on any port, the Status LED turns orange and 12V power to the upper portion of the connector is turned off until the hub is restarted. Standard USB 2.0 Hi-Speed Type A Ports Serial Ports +24V up to 2.5 Amp load +24V PoweredUSB Port USB Host Connector Type B +24V up to 6.5 Amp load Strain Relief Figure 2-2. Product Compatibility The CyberData 4-Port PoweredUSB 2.0 Hub with Serial Ports is compatible with the following operating systems and USB standards. Operating systems USB Windows 2000 and XP 2.0 Standard LINUX PoweredUSB 0.8g Mac OS-X 2.2 Installation The CyberData 4-Port PoweredUSB 2.0 Hub with Serial Ports is a tabletop unit with mounting feet that sit on a flat surface. CyberData Corporation 930105A Operations Guide Installing and Using the 4-Port PoweredUSB Hub 5 Connections 2.3 Connections This following topics provide illustrations and information on connecting the CyberData 4-Port PoweredUSB 2.0 Hub with Serial Ports to power supplies, the host, and peripheral devices. 2.3.1 Power supply The PoweredUSB specification requires supplying +24V at 2.3A and +12V at 1.5A to each voltage designated port. These requirements are met only if the power supply has sufficient wattage for this amount of power. The Epson PS180 brick and Dell printer power supply are examples of lower-cost alternate power supplies that can be used with this Hub and peripherals requiring less power. Two power plug receptacles are provided on the back of the CyberData 4-Port PoweredUSB 2.0 Hub with Serial Ports to facilitate the use of alternate power supplies. The three-pin connector is normally used for the Dell and Epson Bricks. The four-pin connector is used for a high-current power supply. See ”Figure 2-8”on page 8 for an illustration of cable routing from the CyberData 4-Port PoweredUSB 2.0 Hub with Serial Ports. CAUTION The P1 and P2 DC input jacks on the back of this Hub are for input only. Do not plug power supplies into both input jacks simultaneously as equipment damage that might void the product warranty could occur. Figure 2-3. Power Connectors—Back View +24V for up to 2.5 Amp load +24V for up to 6.5 Amp load USB Host Connector (Type B) Strain Relief 2.3.2 Host connector The connection to the host computer is achieved via a standard USB 2.0 certified Hi-Speed “A” to “B” cable that is included in the Accessory Kit, or with any equivalent USB 2.0 certified Hi-Speed cable. Refer to Section 2.1, "Product Components List" for information about the Accessory Kit. Operations Guide 930105A CyberData Corporation 6 Installing and Using the 4-Port PoweredUSB Hub Connections Figure 2-4. Host Connector with Strain Relief 2.3.3 Jumpers Figure 2-5. Jumpers Jumpers 3 and 4 Jumpers 5 and 6 Jumpers 1 and 2 Jumper Positions C C A B B CyberData Corporation C A A B Jumper Table A B C Com Port A, Pin 1 JP3 12V 5V CD Com Port A, Pin 8 JP4 12V 5V RI Com Port B, Pin 1 JP5 12V 5V CD Com Port B, Pin 8 JP6 12V 5V RI 930105A Operations Guide Installing and Using the 4-Port PoweredUSB Hub 7 Connections 2.3.4 PoweredUSB connections The PoweredUSB connections are standard USB “A” connectors with four extra pins to supply higher voltages. See ”Figure 2-7”on page 7 for an illustration. The lower portion of the “A” connector side on this product can be used alone, without the locking PoweredUSB connector. 2.3.5 Connector color keys The PoweredUSB connectors are color keyed so that only the correct voltage cables can be installed. Figure 2-6. Color-coding for Connectors Teal Red 12 Volt Keyed 1.5A each Ports 1,2, and 3 24 Volt Keyed 2.3A Ports 4 Figure 2-7. USB PoweredUSB Socket Connector Pin Assignments PIN OUT Operations Guide 930105A Pin Signal Description 1 Vbus USB standard “A” 2 D- USB standard “A” 3 D+ USB standard “A” 4 Ground USB standard “A” 5 Ground USB PlusPower 6 Vplus USB PlusPower 7 Vplus USB PlusPower 8 Ground USB PlusPower Shell Shield CyberData Corporation 8 Installing and Using the 4-Port PoweredUSB Hub Connections 2.3.6 Peripherals connections to the CyberData 4-Port PoweredUSB 2.0 Hub with Serial Ports This figure illustrates the cable routing from the CyberData 4-Port PoweredUSB 2.0 Hub with Serial Ports to the Dell Retail Integrator. Figure 2-8. Top view of Hub PoweredUSB cable routing +24V PoweredUSB Connector +12V PoweredUSB Connectors CyberData 4-Port PoweredUSB Hub 2.3.7 Peripheral cable connection options Figures 10 through 16 provide examples of peripheral cable combinations and connection options for the CyberData 4-Port PoweredUSB 2.0 Hub with Serial Ports. The following table provides details about the CyberData PoweredUSB Cables displayed in these figures. PoweredUSB cable sources Custom cables of different lengths and colors can be purchased from CyberData as follows: ● Via email: sales@cyberdata.net ● Via phone: Sales (831) 373-2601 Extension 334 CyberData Corporation 930105A Operations Guide Installing and Using the 4-Port PoweredUSB Hub 9 Connections CyberData PoweredUSB Cables Figure PoweredUSB Cable Description CyberData Part Number ”Figure 2-9”on page 9 12V to 2x4 010693C ”Figure 2-10”on page 9 12V to 12V Power Jack Contact CyberData ”Figure 2-11”on page 10 24V PoweredUSB to 3-Pin Power Mini-DIN 010631A ”Figure 2-12”on page 10 24V to “Y” Cable 3-Pin Power Mini-DIN to USB “B” 010714A ”Figure 2-13”on page 11 12V to “Y” Cable, RS232 and Power Jack 010763 ”Figure 2-14”on page 11 24V to 1x8 010617A ”Figure 2-15”on page 11 24V to “Y” Cable, RS232 and Power Jack Figure 2-9. Cable, +12V PoweredUSB to 2x4 PoweredUSB Figure 2-10. Cables; +12V PoweredUSB to +12V Power Jack and RS-232 to RS-232 Operations Guide 930105A CyberData Corporation 10 Installing and Using the 4-Port PoweredUSB Hub Connections Figure 2-11. Cables; +24V PoweredUSB to 3-Pin Mini-DIN and RS-232 to RS-232 or Parallel to Parallel Figure 2-12. “Y” Cable, +24V PoweredUSB to 3-Pin Power Mini-DIN and USB “B” Connectors CyberData Corporation 930105A Operations Guide Installing and Using the 4-Port PoweredUSB Hub 11 Connections Figure 2-13. RS232 to USB Converter “Y” Cable +12V (PC Enumerates this device as an RS232 COM port) Figure 2-14. Cable, +24V PoweredUSB to 1x8 PoweredUSB Figure 2-15. RS232 to USB Converter “Y” Cable +24V Operations Guide 930105A CyberData Corporation 12 Installing and Using the 4-Port PoweredUSB Hub Operation 2.4 Operation The CyberData 4-Port PoweredUSB 2.0 Hub with Serial Ports is a standard USB Hub that complies with the USB 2.0 specification, and adds PoweredUSB ports. When connected to a Host, it is enumerated as a Generic USB Hub. This Hub also meets the PoweredUSB .08g specification. For more information about this specification, go to www.poweredusb.org. POS peripheral caveat According to the USB 2.0 specification, devices attached to a USB interface should enumerate from the Hub’s USB Vbus, regardless of the PoweredUSB powered ports. Some POS devices do not comply with this specification, and will not enumerate unless the upper sections of the PoweredUSB ports are active. When running on operating systems such as Windows XP with no devices attached (an empty Hub), the operating system turns the Hub off. The operating system does not detect non-compliant peripherals when they are hot-plugged into an empty Hub. Consequently PoweredUSB power is not supplied to the peripheral. In this case, you can restore correct operation as follows. 1. Unplug the Host side connection for five seconds, and then plug it in again. 2. Be sure that at least one USB device is plugged in when the computer is booted, or leaves standby mode. 3. Plug in a standard USB compliant device, such as a mouse or keyboard. 4. Disable the low-power, standby operation. With this configuration, power is always supplied to the PoweredUSB ports regardless of the PC’s operational state. For more information, contact CyberData as instructed in Section , "Contact Technical Support". 2.5 Port Electrical Specifications The CyberData 4-Port PoweredUSB 2.0 Hub with Serial Ports adheres to the USB 2.0 electrical specifications as follows: Standard USB lower A supply Each lower portion of the PoweredUSB port provides +5V @ 500mA. If more than 500mA are drawn from a port, that port goes into USB over current, the +5 volts is turned off, and the condition is reported to the host according to USB 2.0 specifications. PoweredUSB supply The listed maximum currents depend on the selected power supply. Both the +12V and +24V PoweredUSB ports are protected with active over current circuits. If an over current condition occurs, unplug the DC connection, remove the overcurrent condition, and re-cycle the DC connection to the Hub by unplugging it, and then plugging it in again. ● +12V Ports (3) – 1.5A each ● +24V Port (1) – 2.3A CyberData Corporation 930105A Operations Guide 13 Appendix A: Regulatory and Safety Information Regulatory standards Safety standards EMC FCC Statement: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. ● UL60950-1; Information Technology Equipment ● CSA C22.2 No. 60950-01, Information Technology Equipment ● EN60950-1, Information Technology Equipment ● IEC60950-1, Information Technology Equipment For the USA and Canada, this device complies with: ● Title 47 of the CFR, Part 15, Subpart B, Section 15.107(b) ● Title 47 of the CFR, Part 15, Subpart B, Section 15.109 (b) ● ICES-003 CE Declaration of This device complies with: Conformity ● Directive 89/336/EEC ● ● Operations Guide EN55022 Class A 1998 • EN61000-3-2: 2000 • EN61000-3-3: 1995 EN55024: 1998 • EN61000-4-2: 1995 • EN 61000-4-3:1996 • EN 61000-4-4: 1995 • EN 61000-4-5: 1995 • EN 61000-4-6: 1996 • EN 61000-4-8: 1993 • EN 61000-4-11: 1995 930105A CyberData Corporation 14 CyberData Corporation 930105A Operations Guide 15 Appendix B: Setting up the Hub on Windows XP For connecting the CyberData 4-Port PoweredUSB 2.0 Hub to a PC running the Windows XP operating system, keep in mind: 1. Microsoft XP Service Pack 1 or higher must be installed. 2. When connecting the Hub for the first time, it is important to perform the enumeration correctly. A Microsoft XP Service Pack issue does not enumerate and recognize a Hub when no devices are attached to it. To correctly enumerate the CyberData 4-Port PoweredUSB 2.0 Hub, attach a peripheral whose drivers are included in Windows XP, such as a USB mouse, prior to enumerating the Hub. To accomplish this: a. Connect a USB mouse to one of the lower, standard USB, Hub ports. b. Connect the power cord to the Hub. c. With the PC powered up, connect the host control cable from the Hub to a USB port on the PC. Doing so displays the Found new hardware dialog, indicating that the PC is searching for drivers for the Hub. d. When the PC completes the driver search, it displays the Found new hardware dialog, in search of a driver for the mouse. If required, click Next in all screens of the wizard to complete the driver selection for the mouse. At this point, you should be able to plug in and install a USB device provided you have also installed its drivers, or have them available for installation. Operations Guide 930105A CyberData Corporation 16 CyberData Corporation 930105A Operations Guide 17 Index A G accessory kit 3, 5 active over current circuits. 12 generic USB hub 12 H C high-current power supply 5 host connector 3, 5 cable routing 8 cable strain relief clamp 3 cables for connecting peripherals 8 CE conformity 13 CFR 13 color keys for ports 7 compatibility matrix 4 components list 3 connector color keys 7 contact information 2 CyberData contact information 2 license with IBM 1 product warranty 2 sales 2 service and repairs 2 I IBM 1 ICES 13 Information Technology Equipment 13 installation 4 J jumpers 6 D L DC input jacks 5 Dell printer power supply 5 license 1 M E Microsoft XP Service Pack 1 15 EMC 13 enumeration 12, 15 Epson PS180 brick 5 O over current protection 1 F P FCC 13 features 1 peripheral connections 8 power supply connections 5 PoweredUSB .08g specification 12 PoweredUSB connections 7 product Operations Guide 930105A CyberData Corporation 18 accessory kit 3, 5 CE conformity 13 compatibility matrix 4 components list 3 enumerating 12 enumeration 15 features 1 installation 4 regulatory standards 13 resell/release conditions 1 R regulatory standards 13 RMA returned materials authorization 2 S sales contact information 2 service contact information 2 short circuit protection 1 U USB 2.0 specification 12 over current 12 W warranty 1, 2 Windows XP 12, 15 CyberData Corporation 930105A Operations Guide
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