Cyberdata 4 Port Poweredusb 2 0 Hub 11006 Users Manual 011006_930232A_4Port_USBHub_12V_Ops_Guide
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2015-02-05
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4-Port PoweredUSB 2.0 Hub Operations Guide with External Power Supply Part #011006 CyberData Corporation 2555 Garden Road Monterey, CA 93940 (831) 373-2601 930232A 4-Port PoweredUSB 2.0 Hub Operations Guide 930232A Part # 011006 COPYRIGHT NOTICE: © 2007, CyberData Corporation, ALL RIGHTS RESERVED. This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms. DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by CyberData Corporation, CyberData Corporation makes no representation or warranty, express or implied, including any warranty or merchantability or fitness for any purpose, with respect to this manual or the products, software, firmware, and/or hardware described herein, and CyberData Corporation assumes no liability for damages or claims resulting from any use of this manual or such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make changes, without notice, to this manual and to any such product, software, firmware, and/or hardware. OPEN SOURCE STATEMENT: Certain software components included in CyberData products are subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL) “open source” or “free software” licenses. Some of this Open Source Software may be owned by third parties. Open Source Software is not subject to the terms and conditions of the CyberData COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open Source Software is determined by the terms of the GPL, LGPL, or third party, according to who licenses that software. Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered without explicit written permission from CyberData Corporation. TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be the trademarks or registered trademarks of their respective owners. Phone: (831) 373-2601 Technical Support Ext. 333 support@CyberData.net Fax: (831) 373-4193 Company and product information at www.cyberdata.net CyberData Corporation 930232A Operations Guide iii Contents Chapter 1 Product Overview 1 Chapter 2 Installing and Using the 4-Port PoweredUSB Hub 3 2.1 Product Components List .....................................................................................................................3 2.2 Product Compatibility ...........................................................................................................................4 2.3 Installation ...............................................................................................................................................5 2.4 Connections ............................................................................................................................................5 2.4.1 Power Supply ..............................................................................................................................5 2.4.2 Host Connector ............................................................................................................................6 2.4.3 PoweredUSB Connections .........................................................................................................6 2.4.4 Connector Color Keys ................................................................................................................7 2.4.5 Peripherals Connections to the SiP VoIP and PoE Speaker ..................................................7 2.4.6 Peripheral Cable Connection Options .....................................................................................9 2.5 Operation ...............................................................................................................................................10 2.6 Port Electrical Specifications ..............................................................................................................12 Appendix A Regulatory and Safety Information 13 Appendix B Setting up the Hub on Windows XP 15 Appendix C Troubleshooting/Technical Support 17 C.1 Frequently Asked Questions (FAQ) .................................................................................................17 C.2 Documentation ....................................................................................................................................17 C.3 Contact Information ............................................................................................................................17 C.4 Warranty ...............................................................................................................................................18 Index Operations Guide 19 930232A CyberData Corporation iv CyberData Corporation 930232A Operations Guide 1 1 Product Overview The SiP VoIP and PoE Speaker provides a simple, affordable way to add up to four PoweredUSB ports to your PC. These additional ports are controlled by the PC’s Standby and Wake commands. This add-on Hub makes it easy to connect the PC to devices that require more than the 500mA of +5 volts supplied with the standard USB interface. Figure 1-1. CyberData 4-Port PoweredUSB 2.0 Hub Product features ● 4 PoweredUSB ports ● Four +12 volt up to 1.5A each ● Short circuit and over current protected ● Multiple power supply options ● Plug-n-Play installation ● Peripheral power controlled by PC stand-by and wake commands ● LED indicators for port power output and USB 2.0 status ● Two-year warranty License note The PoweredUSB controller board contains certain technology that is covered by an IBM® patent. CyberData Corporation is licensed with IBM to manufacture, and to sell or lease products that incorporate this technology. This license also permits other entities to resell or release these Cyberdata products after they have been purchased from CyberData. Documentation note The documentation for this product is released in an English language version only. Operations Guide 930232A CyberData Corporation 2 Product Overview CyberData Corporation 930232A Operations Guide 3 2 Installing and Using the 4-Port PoweredUSB Hub This chapter provides the instructions, illustrations, and background information you need to install, and begin working with the SiP VoIP and PoE Speaker. Figure 2-2. CyberData 4-Port PoweredUSB 2.0 Hub 2.1 Product Components List The 4-Port PoweredUSB 2.0 Hub package includes these parts: Operations Guide ● (1) SiP VoIP and PoE Speaker ● Power Supply, 24VDC, Desk-top, 4-Pin Hosiden style plug ● (1) Accessory Kit • (1) Short USB 2.0 Hi-Speed host cable • (1) Host USB cable strain relief clamp • (1) 4-Port PoweredUSB 2.0 Hub Operations Guide 930232A CyberData Corporation 4 Installing and Using the 4-Port PoweredUSB Hub Product Compatibility Figure 2-3. CyberData 4-Port PoweredUSB 2.0 Hub—Front View Port Power LED +12V PoweredUSB Ports Hub Power LED Link LED Port 1 Status LED Lower portion of PoweredUSB Port connectors are Standard USB 2.0 Hi-Speed “A” ports Figure 2-4. CyberData 4-Port PoweredUSB 2.0 Hub—Back View +24V for up to 2.5 Amp load +24V for up to 6.5 Amp load USB Host Connector (Type B) Strain Relief 2.2 Product Compatibility The SiP VoIP and PoE Speaker is compatible with the following operating systems and USB standards. Operating systems USB Windows 2000 and XP 2.0 Standard LINUX PoweredUSB 0.8g Mac OS-X CyberData Corporation 930232A Operations Guide Installing and Using the 4-Port PoweredUSB Hub 5 Installation 2.3 Installation The SiP VoIP and PoE Speaker is a tabletop unit with mounting feet that sit on a flat surface. 2.4 Connections This following topics provide illustrations and information on connecting the SiP VoIP and PoE Speaker to power supplies, the host, and peripheral devices. 2.4.1 Power Supply The PoweredUSB specification requires supplying +12V at 1.5A to each voltage designated port. These requirements are met only if the power supply has sufficient wattage for this amount of power. The Epson PS180 brick and Dell printer power supply are examples of lower-cost alternate power supplies that can be used with this Hub and peripherals requiring less power. Two power plug receptacles are provided on the back of the SiP VoIP and PoE Speaker to facilitate the use of alternate power supplies. The three-pin connector is normally used for the Dell and Epson Bricks. The four-pin connector is used for a high-current power supply. See Figure 2-9 for an illustration of cable routing from the SiP VoIP and PoE Speaker. CAUTION The P1 and P2 DC input jacks on the back of this Hub are for input only. Do not plug power supplies into both input jacks simultaneously as equipment damage that might void the product warranty could occur. Figure 2-5. Power Connectors—Back View +24V for up to 2.5 Amp load Operations Guide +24V for up to 6.5 Amp load USB Host Connector (Type B) 930232A Strain Relief CyberData Corporation 6 Installing and Using the 4-Port PoweredUSB Hub Connections 2.4.2 Host Connector The connection to the host computer is achieved via a standard USB 2.0 certified Hi-Speed “A” to “B” cable that is included in the Accessory Kit, or with any equivalent USB 2.0 certified Hi-Speed cable. Refer to the Section 2.1, "Product Components List" for information about the Accessory Kit. Figure 2-6. Host connector with strain relief 2.4.3 PoweredUSB Connections The PoweredUSB connections are standard USB “A” connectors with four extra pins to supply higher voltages. See Figure 2-8 for an illustration. The lower portion of the “A” connector side on this product can be used alone, without the locking PoweredUSB connector. CyberData Corporation 930232A Operations Guide Installing and Using the 4-Port PoweredUSB Hub 7 Connections 2.4.4 Connector Color Keys The PoweredUSB connectors are color keyed so that only the correct voltage cables can be installed. Figure 2-7. Color-Coding for Connectors Teal Red 12 Volt Keyed 1.5A each Ports 1,2, and 3 12 Volt Keyed 1.5A each Ports 1,2, and 3 Figure 2-8. USB PoweredUSB Socket Connector Pin Assignments PIN OUT Pin Signal Description 1 Vbus USB standard “A” 2 D- USB standard “A” 3 D+ USB standard “A” 4 Ground USB standard “A” 5 Ground USB PlusPower 6 Vplus USB PlusPower 7 Vplus USB PlusPower 8 Ground USB PlusPower Shell Shield 2.4.5 Peripherals Connections to the SiP VoIP and PoE Speaker This figure illustrates the cable routing from the SiP VoIP and PoE Speaker to the Dell Retail Integrator. Operations Guide 930232A CyberData Corporation 8 Installing and Using the 4-Port PoweredUSB Hub Connections Figure 2-9. Top view of Hub PoweredUSB cable routing +12V PoweredUSB Connectors CyberData 4-Port PoweredUSB Hub CyberData Corporation 930232A Operations Guide Installing and Using the 4-Port PoweredUSB Hub 9 Connections 2.4.6 Peripheral Cable Connection Options Figures 10 through 16 provide examples of peripheral cable combinations and connection options for the SiP VoIP and PoE Speaker. The following table provides details about the CyberData PoweredUSB Cables displayed in these figures. PoweredUSB cable sources Custom cables of different lengths and colors can be purchased from CyberData as follows: ● Via email: sales@cyberdata.net ● Via phone: Sales (831) 373-2601 Extension 334 Table 2-1. CyberData PoweredUSB Cables Figure PoweredUSB Cable Description CyberData Part Number Figure 2-10 12V to 2x4 010693C Figure 2-11 12V to 12V Power Jack Contact CyberData Figure 2-12 12V to “Y” Cable, RS232 and Power Jack 010763 Figure 2-10. Cable, +12V PoweredUSB to 2x4 PoweredUSB Operations Guide 930232A CyberData Corporation 10 Installing and Using the 4-Port PoweredUSB Hub Operation Figure 2-11. Cables; +12V PoweredUSB to +12V Power Jack and RS-232 to RS-232 Figure 2-12. RS232 to USB Converter “Y” Cable +12V (PC Enumerates this device as an RS-232 COM port) 2.5 Operation The SiP VoIP and PoE Speaker is a standard USB Hub that complies with the USB 2.0 specification, and adds PoweredUSB ports. When connected to a Host, it is enumerated as a Generic USB Hub. This Hub also meets the PoweredUSB .08g specification. For more information about this specification, go to www.poweredusb.org. POS peripheral caveat According to the USB 2.0 specification, devices attached to a USB interface should enumerate from the Hub’s USB Vbus, regardless of the PoweredUSB powered ports. Some POS devices do not comply with this specification, and will not enumerate unless the upper sections of the PoweredUSB ports are active. CyberData Corporation 930232A Operations Guide Installing and Using the 4-Port PoweredUSB Hub 11 Operation When running on operating systems such as Windows XP with no devices attached (an empty Hub), the operating system turns the Hub off. The operating system does not detect non-compliant peripherals when they are hot-plugged into an empty Hub. Consequently PoweredUSB power is not supplied to the peripheral. In this case, you can restore correct operation as follows. 1. Unplug the Host side connection for five seconds, and then plug it in again. 2. Be sure that at least one USB device is plugged in when the computer is booted, or leaves standby mode. 3. Plug in a standard USB compliant device, such as a mouse or keyboard. 4. Disable the low-power, standby operation. With this configuration, power is always supplied to the PoweredUSB ports regardless of the PC’s operational state. For more information, contact CyberData as instructed in Appendix C, "Troubleshooting/Technical Support". Operations Guide 930232A CyberData Corporation 12 Installing and Using the 4-Port PoweredUSB Hub Port Electrical Specifications 2.6 Port Electrical Specifications The SiP VoIP and PoE Speaker adheres to the USB 2.0 electrical specifications as follows: Standard USB lower A supply Each lower portion of the PoweredUSB port provides +5V @ 500mA. If more than 500mA are drawn from a port, that port goes into USB over current, the +5 volts is turned off, and the condition is reported to the host according to USB 2.0 specifications. PoweredUSB supply The listed maximum currents depend on the selected power supply. The +12V PoweredUSB ports are protected with active over current circuits. If an over current condition occurs, unplug the DC connection, remove the overcurrent condition, and re-cycle the DC connection to the Hub by unplugging it, and then plugging it in again. ● CyberData Corporation +12V Ports (3) – 1.5A each 930232A Operations Guide 13 Appendix A: Regulatory and Safety Information Regulatory standards Safety standards EMC FCC Statement: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. ● UL60950-1; Information Technology Equipment ● CSA C22.2 No. 60950-01, Information Technology Equipment ● EN60950-1, Information Technology Equipment ● IEC60950-1, Information Technology Equipment For the USA and Canada, this device complies with: ● Title 47 of the CFR, Part 15, Subpart B, Section 15.107(b) ● Title 47 of the CFR, Part 15, Subpart B, Section 15.109 (b) ● ICES-003 CE Declaration of This device complies with: Conformity ● Directive 89/336/EEC ● ● Operations Guide EN55022 Class A 1998 • EN61000-3-2: 2000 • EN61000-3-3: 1995 EN55024: 1998 • EN61000-4-2: 1995 • EN 61000-4-3:1996 • EN 61000-4-4: 1995 • EN 61000-4-5: 1995 • EN 61000-4-6: 1996 • EN 61000-4-8: 1993 • EN 61000-4-11: 1995 930232A CyberData Corporation 14 CyberData Corporation 930232A Operations Guide 15 Appendix B: Setting up the Hub on Windows XP For connecting the SiP VoIP and PoE Speaker to a PC running the Windows XP operating system, keep in mind: 1. Microsoft XP Service Pack 1 or higher must be installed. 2. When connecting the Hub for the first time, it is important to perform the enumeration correctly. A Microsoft XP Service Pack issue does not enumerate and recognize a Hub when no devices are attached to it. To correctly enumerate the SiP VoIP and PoE Speaker, attach a peripheral whose drivers are included in Windows XP, such as a USB mouse, prior to enumerating the Hub. To accomplish this: a. Connect a USB mouse to one of the lower, standard USB, Hub ports. b. Connect the power cord to the Hub. c. With the PC powered up, connect the host control cable from the Hub to a USB port on the PC. Doing so displays the Found new hardware dialog, indicating that the PC is searching for drivers for the Hub. d. When the PC completes the driver search, it displays the Found new hardware dialog, in search of a driver for the mouse. If required, click Next in all screens of the wizard to complete the driver selection for the mouse. At this point, you should be able to plug in and install a USB device provided you have also installed its drivers, or have them available for installation. Operations Guide 930232A CyberData Corporation 16 CyberData Corporation 930232A Operations Guide 17 Appendix C: Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) Go to the following URL to see CyberData’s list of frequently asked questions: http://www.cyberdata.net/support/pusb/4portpusb.html C.2 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation at: www.CyberData.net—>Support—>Drivers, Utilities & Manuals—>PoweredUSB, 4 Port Hub C.3 Contact Information Contact CyberData Corporation 2555 Garden Road Monterey, CA 93940 USA www.CyberData.net Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193 Sales Sales 831-373-2601 Extension 334 Technical Support Phone: 831-373-2601 Extension 333 Email: support@CyberData.net Returned Materials Authorization To return the product, contact the CyberData Returned Materials Authorization (RMA) department at: Phone: 831-373-2601, Extension 136 Email: RMA@CyberData.net When returning a product to CyberData, an approved CyberData RMA number must be printed on the outside of the original shipping package. No product will be accepted for return without an approved RMA number. Send the product, in its original package, to the following address: Operations Guide 930232A CyberData Corporation 18 Warranty CyberData Corporation 2555 Garden Road Monterey, CA 93940 Attention: RMA "your RMA number" C.4 Warranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail within the warranty period, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor. If the product is out-of-warranty and fails, a flat rate repair charge of one half the product purchase price will be assessed. Repair costs for products that are in warranty, but damaged by improper modifications or abuse, will be charged at the out-of-warranty rate. Products returned to CyberData, both in and out-of-warranty, are shipped to CyberData at the expense of the customer. Charges for shipping repaired products back to the customer will be paid by CyberData. CyberData Corporation 930232A Operations Guide 19 Index A H accessory kit 3, 6 active over current circuits. 12 high-current power supply 5 host connector 3, 6 C I cable routing 7 cable strain relief clamp 3 cables for connecting peripherals 9 CE conformity 13 CFR 13 color keys for ports 7 compatibility matrix 4 components list 3 connector color keys 7 CyberData license with IBM 1 CyberData contact information, corporate, sales, tech support, service 17 IBM 1 ICES 13 Information Technology Equipment 13 installation 5 L license 1 M Microsoft XP Service Pack 1 15 D DC input jacks 5 Dell printer power supply 5 O over current protection 1 E P EMC 13 enumeration 10, 15 Epson PS180 brick 5 peripheral connections 9 power supply connections 5 PoweredUSB .08g specification 10 PoweredUSB connections 6 product accessory kit 3, 6 CE conformity 13 compatibility matrix 4 components list 3 enumerating 10 enumeration 15 features 1 installation 5 regulatory standards 13 resell/release conditions 1 F FCC 13 features 1 G generic USB hub 10 CyberData Corporation 930232A Operations Guide 20 R regulatory standards 13 resetting the IP address to the default 17 RMA returned materials authorization 17 S short circuit protection 1 T technical support, contact information 17 U USB 2.0 specification 10 over current 12 W warranty 1, 18 Windows XP 11, 15 CyberData Corporation 930232A Operations Guide
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