Cyberpower Cp425G Users Manual
CP500HG to the manual 911a096c-ae77-4314-ac69-bd93ae1f262e
2015-01-23
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BASIC OPERATION DESCRIPTION CPS425SL/CP425HG CP500SL/CP500HG CP425G User’s Manual K01-0000081-00 IMPORTANT SAFETY WARNINGS (SAVE THESE INSTRUCTIONS) This manual contains important safety instructions. Please read and follow all instructions carefully during installation and operation of the unit. Read this manual thoroughly before attempting to unpack, install, or operate your UPS. CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area free of conductive contaminants. ① (Please see specifications for acceptable temperature and humidity range). CAUTION! To reduce the risk of electric shock, do not remove the cover. There are no user serviceable parts inside. failure. (DO NOT plug a laser printer, paper shredder, copier, space heater, vacuum, sump pump or other large electrical device into CAUTION! Hazardous live parts inside can be energized by the battery even when the AC input power is disconnected. CAUTION! The UPS must be connected to an AC power outlet with fuse or circuit breaker protection. grounded. the “Battery and Surge Protected Outlets.” The power demands of these devices will overload and possibly damage the unit.) Do not plug into an outlet that is not If you need to de-energize this equipment, turn off and unplug the unit. ② Full-Time Surge Protection Outlets The unit has four surge suppression outlets. CAUTION! To avoid electric shock, turn off the unit and unplug it from the AC power source before installing a computer component. CAUTION! To reduce the risk of fire, connect only to a circuit provided with 20 amperes maximum branch circuit over current protection in ③ Power Switch Press the power button to turn the UPS on or off. ④ Power On Indicator (green) accordance with the National Electric Code, ANSI/NFPA 70. DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! CyberPower Systems does not sell products for life support or medical applications. Battery and Surge Protected Outlets The unit has four battery powered/surge suppression outlets to ensure temporary uninterrupted operation of your equipment during a power DO NOT use in any circumstance that would affect operation and safety of life support equipment, any medical applications or This LED is illuminated when the utility power is normal and the UPS outlets are providing power, free of surges and spikes. ⑤ Electrical Wiring Fault Indicator (red) This LED indicator will illuminate to warn the user that a wiring problem exists, such as bad ground, missing ground or reversed wiring. patient care. DO NOT USE WITH OR NEAR AQUARIUMS! To reduce the risk of fire or electric shock, do not use with or near an aquarium. Condensation If this is illuminated, disconnect all electrical equipment from the outlet and have an electrician verify the outlet is properly wired. The unit will not provide surge protection without being plugged into a grounded and properly wired wall outlet. from the aquarium can cause the unit to short out. ⑥ Communication Protection Ports Communication protection ports will protect any standard modem, fax, or telephone line. (RJ11) ⑦ Circuit Breaker INSTALLING YOUR UPS SYSTEM Located on the side of the UPS, the circuit breaker serves to provide overload and fault protection. ⑧ USB Port to PC (for CPS425SL/CP425HG and CP500SL/CP500HG; CP425G has no USB port) The ports allow connection and communication between the USB port on the computer and the UPS unit. The UPS communicates its UNPACKING ® status to the PowerPanel Personal Edition software. The USB interface is also compatible with the Power Management applications Inspect the UPS upon receipt. The box should contain the following: (a) UPS unit x 1 (b) User’s manual x 1 (c) PowerPanel® Personal Edition software CD x 1 (for CPS425SL/CP425HG, CP500SL/CP500HG only) (d) USB device cable x 1 (for CPS425SL/CP425HG, CP500SL/CP500HG only) (e) Telephone cable x 1 (f) Warranty registration card x 1 provided by Windows Vista, Mac OS X, and Linux. Note: To install PowerPanel® Personal Edition Software the computer will need Microsoft○R Internet Explore 6.0 or higher installed. ⑨ Outlets Designed for AC Adapters The UPS unit has four widely-spaced outlets, so AC power adapter blocks can be plugged into the UPS without overlapping adjacent outlets. SYSTEM FUNCTION BLOCK DIAGRAM Input EMI Filter Surge Suppressor TROUBLESHOOTING Output Charger AC/DC Battery Inverter Normal Mode Problem Possible Cause Full-time surge protection outlets stop providing power to equipment. Circuit breaker button is projecting from the side of the unit. Circuit breaker has tripped due to an overload. Turn the UPS off and unplug at least one piece of equipment. Wait 10 seconds, reset the circuit breaker by depressing the button, and then turn the UPS on. Battery not fully charged. Recharge the battery by leaving the UPS plugged in. Battery is worn out. Contact CyberPower Systems about replacement batteries at tech@cyberpowersystems.com The on/off switch is designed to prevent damage from rapidly turning it off and on. Turn the UPS off. Wait 10 seconds and then turn the UPS on. The unit is not connected to an AC outlet. The unit must be connected to a 110/120V 60Hz outlet. The battery is worn out. Contact CyberPower Systems about replacement batteries at tech@cyberpowersystems.com Mechanical problem. Contact CyberPower Systems at tech@cyberpowersystems.com The USB cable is not connected. Connect the USB cable to the UPS unit and an open USB port on the back of the computer. You must use the cable that came with the unit. The USB cable is connected to the wrong port. Check the back of the computer for an additional USB port. Move the cable to this port. The unit is not providing battery power. Shutdown your computer and turn the UPS off. Wait 10 seconds and turn the UPS back on. This should reset the unit. Battery Mode The UPS does not perform expected runtime. HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT Solution 1. Ensure that the equipment plugged into the outlet does not exceed the UPS unit’s rated capacity (425VA/255W for CPS425SL/CP425HG and CP425G, 500VA/300W for CP500SL/CP500HG). If the rated capacities of the unit are exceeded, an overload condition may occur and cause the UPS unit to shut down or the circuit breaker to trip. 2. There are many factors that can affect the amount of power that your computer system will require. For optimal system performance keep the load below 80% of the unit’s rated capacity. The UPS will not turn on. HARDWARE INSTALLATION GUIDE 1. Your new UPS may be used immediately upon receipt. As a loss of charge may occur during shipping and storage, the unit should be plugged into a wall outlet to charge battery for at least 8 hours. 2. With the UPS unit turned off and unplugged, connect your computer, monitor, and any other peripherals requiring battery backup into the battery power supplied outlets. Plug the other peripheral equipment (printer, scanner, speakers) into the full-time surge protection outlets. DO NOT plug a laser printer, paper shredder, copier, space heater, vacuum, sump pump or other large electrical device into the “Battery and Surge Protected Outlets”. PowerPanel® Personal Edition is inactive (all icons are gray). * CP425G has no USB port. The power demands of these devices will overload and possibly damage the unit. 3. To protect a fax, phone or modem, connect a telephone cable from the wall jack outlet to the IN jack of the UPS. Connect a telephone cable from one of the UPS OUT jacks to the modem port on the computer. Additional troubleshooting information can be found at “Support” at The other UPS OUT jack can be used to protect a telephone or fax machine. www.CPSww.com 4. Plug the UPS into a 2 pole, 3 wire grounded receptacle (wall outlet). Make sure the wall branch outlet is protected by a fuse or circuit breaker and does not service equipment with large electrical demands (e.g. air conditioner, refrigerator, copier, etc…). The warranty prohibits the use of extension cords, outlet strips, EXPECTED RUNTIME IN MINUTES and surge strips. (Due to the differences in computer components, the runtime will vary.) 5. Press the power switch to turn the unit on. The Power On indicator light will illuminate green and the unit will “beep” twice. 6. If an overload is detected, an audible alarm will sound and the unit will emit one long beep. To correct this, turn the UPS off and unplug at least one piece of equipment from the battery power supplied outlets. 7. To maintain optimal battery charge, leave the UPS plugged into an AC outlet at all times. 8. To store the UPS for an extended period, cover it and store with the battery fully charged. While in storage, recharge the battery every three months to ensure battery life. Mac mini Desktop PC Desktop PC Desktop PC Desktop PC with 15” LCD with 17” LCD Monitor with 19” LCD Monitor with 21” LCD Monitor with 17” CRT Monitor CPS425SL/CP425HG CP425G 18 10 8 7 5 CP500SL/CP500HG 30 17 12 10 7 Model Make sure the circuit breaker is depressed and then turn the UPS on. TECHNICAL SPECIFICATIONS How Do You Get Service? CPS425SL/CP425HG 1. Model CP500SL/CP500HG Call us at (877) 297-6937 or write to us at Cyber Power Systems (USA), Inc., 4241 12th Ave. E., STE 400, Shakopee, MN 55379 or send us an e-mail message at claims@cyberpowersystems.com for instructions. CP425G 2. When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of Connected Equipment. Have information on all applicable insurance or other resources of recovery/payment that are available to the Initial Customer and Capacity 425VA/255W 500VA/300W Input Voltage on Utility 96V to 140V Input Frequency 47 Hz to 63 Hz Request a Claim Number. 3. You must provide a dated Proof-of-Purchase receipt (or other proof of the original purchase) and provide a description of the defect. 4. Pack and ship the product to CyberPower and, if requested, the item(s) of Connected Equipment, a repair cost estimate for the damage to the Connected Equipment, and all claim forms that CyberPower provides to you. Show the Claim Number on the On-Battery Output Voltage shipping label or include it with the product. You must prepay all shipping costs, you are responsible for packaging and 120Vac ± 7% shipment, and you must pay the cost of the repair estimate. 50Hz/60Hz On-Battery Output Frequency (UPS boots in battery mode: 60Hz) Transfer Time How Long Do I Have To Make A Claim? 4ms Typical Max. Load for UPS Outlets (4 Outlets) Max. Load for Full-Time Surge Protection outlets (8 Outlets) All claims must be made within ten days of the occurrence. 425VA/255W 500VA/300W 8 Amps 12 Amps What Will We Do To Correct Problems? CyberPower will inspect and examine the Product. If the Product is defective in material or workmanship, CyberPower will repair or replace it at CyberPower's expense, or, if On-Battery Output Wave Form Simulated Sine Wave Operating Temperature + 32°F to 104° F / 0° C to 40° C Operating Relative Humidity 0 to 90% non-condensing If it appears that our Product failed to protect any equipment plugged into it, we will also send you forms for making your claim for the 9.8” x 5.8” x 3.1” connected equipment. We will repair or replace the equipment that was damaged because of the failure of our Product or pay you CyberPower is unable to or decides not to repair or replace the Product (if defective) within a reasonable time, CyberPower will refund Size (L x W x H) to you the full purchase price you paid for the Product (purchase receipt showing price paid is required). the fair market value (NOT REPLACEMENT COST) of the equipment at of the time of the damage. 250 x 147 x 80 mm another a third-party valuation guide, or eBay, craigslist, or other source to establish that amount. Net Weight 5.0lbs / 2.3kg 6.24lbs / 2.83kg Battery Type 12V, 3Ah 12V, 4.5Ah We will use Orion Blue Book, or Our maximum liability is limited to $75,000 for the CPS425SL/CP425HG and CP425G, and $100,000 for the CP500SL/CP500HG. Who Pays For Shipping? We pay when we send items to you; you pay when you send items to us. Typical Battery Recharge Time 8 hours typical from total discharge Typical Battery Life 3 to 6 years, depending on number of discharge/recharge cycles Recommended Battery Sealed Maintenance Free Lead Acid Battery Safety Approvals UL1778(UPS), cUL CSA C22.2 No.107.3-05, FCC/DoC Class B What Are Some Things This Warranty Does Not Cover? 1. This Warranty does not cover any software that was damaged or needs to be replaced due to the failure of the Product or any data that is lost as a result of the failure or the restoration of data or records, or the reinstallation of software. 2. This Warranty does not cover or apply to: misuse, modification, operation or storage outside environmental limits of the Product or the equipment connected to it, nor for damage while in transit or in storage, nor if there has been improper operation or maintenance, or use with items not designed or intended for use with the Product, such as laser printers, appliances, aquariums, medical or life support devices, etc. DEFINITIONS FOR ILLUMINATED LED INDICATORS What Other Limitations Apply? 1. This Warranty does not apply unless the Product and the equipment that was connected to it were connected to properly wired and grounded outlets (including compliance with electrical and safety codes of the most current electrical code), without the use of any adapters or other connectors. 2. CONDITION Power ON Wiring Fault Alarm On Off Off On On Off Off The Product must have been plugged directly into the power source and the equipment connected to the Product must be directly connected to the Product and not “daisy-chained” together in serial fashion with any extension cords, another Product or device similar to the Product, surge suppressor, or power tap. Normal Beep twice every 30 seconds Rapid Beeping every 1/2 second The Product and equipment connected to it must have been used properly in a suitable and proper environment and in 4. The Product must have been used at all times within the limitations on the Product’s VA capacity. conformance with any license, instruction manual, or warnings provided with the Product and the equipment connected to it. Utility Failure- The UPS is providing power to battery power-supplied outlets from its battery. Utility Failure- The UPS is providing battery power. Any such installation voids the Limited Warranty. 3. What are the Limitations? Rapid beeping The sole and exclusive remedies of the Initial Customer are those provided by this Warranty. indicates the unit will run out of power shortly. The Product was designed to eliminate disrupting and damaging effects of momentary (less than 1ms) voltage spikes or impulses Off Off Constant tone Battery Overload - Occurs when connected equipment exceeds the from lightning or other power transients. listed capacity of the UPS. Turn the UPS off, unplug at least one will be deemed outside the rated capabilities of the Product and the Limited Warranty is void. CyberPower Does Not Cover or piece of equipment from battery outlets, wait 10 seconds, reset the Undertake Any Liability in Any Event for Any of the Following: If it can be shown that a voltage spike lasting longer than 1ms has occurred, the occurrence circuit breaker and turn the unit on. On/Off On None Electrical Wiring Fault - This indicates a wiring problem with the 1. Loss of or damage to data, records, or software or the restoration of data or records, or the reinstallation of software. AC outlet such as bad ground, missing ground, or reversed wiring. 2. Damage from causes other than AC Power Line Transients, spikes, or surges on properly installed, grounded and Disconnect all electrical equipment from the outlet and have an code-compliant 120 volt power lines in the United States and Canada; transients, surges or spikes on standard telephone land electrician check the outlet to insure proper wiring. lines, PBX telephone equipment lines or Base 10T Ethernet lines, when properly installed and connected. (This exclusion applies, for example, to fluctuations in data transmission or reception, by CATV or RF transmission or fluctuations, or by transients in such transmission.) 3. 4. CYBERPOWER GREENPOWER UPS™ TECHNOLOGY Damage from any circumstance described as excluded above with respect to the Product. Damages from fire, flood, wind, rain, rising water, leakage or breakage of plumbing, abuse, misuse or alteration of either the product or the Connected Equipment. 5. CyberPower excludes any liability for personal injury under the Limited Warranty and Connected Equipment Guarantee. CyberPower excludes any liability for direct, indirect, special, incidental or consequential damages, whether for damage to or High Frequency Energy-Saving Design loss of property [EXCEPT FOR (AND ONLY FOR) the specific limited agreement of CyberPower to provide certain warranty benefits regarding "Connected Equipment" under this Warranty], loss of profits, business interruption, or loss of information or The GreenPower UPS™ has a high-frequency, low copper design that includes data. NOTE: Some States or Provinces do not allow the exclusion or limitation of incidental or consequential damages, so the a compact energy-efficient inverter and charger. This ultra-efficient GreenPower UPS™ above limitation may not apply to you. technology significantly reduces your energy costs as it protects your equipment from 6. The Product is not for use in high-risk activities or with aquariums. The Product is not designed or intended for use in hazardous data loss and damage. The GreenPower UPS™ is also manufactured in compliance with environments requiring fail-safe performance, or for use in any circumstance in which the failure of the Product could lead the Restriction on Hazardous Substances (RoHS) directive making it one of the most directly to death, personal injury, or severe physical or property damage, or that would affect operation or safety of any medical environmentally-friendly on the market today. or life support device (collectively, "High Risk Activities"). CyberPower expressly disclaims any express or implied warranty of fitness for High Risk Activities or with aquariums. CyberPower does not authorize use of any Product in any High Risk Activities or with Aquariums. ANY SUCH USE IS IMPROPER AND IS A MISUSE OF THE PRODUCT. Limited Warranty and Connected Equipment Guarantee What is the Fine Print? The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. Read the following terms and conditions carefully before using the CyberPower CPS425SL/CP425HG, CP500SL/CP500HG, and CP425G (the “Product”). By using the Product you consent to be bound by and become a party to the terms and conditions of this For further information please feel free to contact CyberPower at Cyber Power Systems (USA), Inc. 4241 12th Ave E., STE 400, Limited Warranty and Connected Equipment Guarantee (together referred to as this “Warranty”). If you do not agree to the terms and Shakopee, MN 55379; call us at (877) 297-6937; or send us an e-mail message at claims@cyberpowersystems.com. conditions of this Warranty, you should return the Product for a full refund prior to using it. Who is Providing this Warranty? CyberPower Systems (USA), Inc. (“CyberPower”) provides this Limited Warranty. What Does This Warranty Cover? This warranty covers defects in materials and workmanship in the Product under normal use and conditions. equipment that was connected to the Product and damaged because of the failure of the Product. What is the Period of Coverage? This warranty covers the Product for three years and connected equipment for as long as you own the Product. Who Is Covered? This warranty only covers the original purchaser. Coverage ends if you sell or otherwise transfer the Product. It also covers
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