D Link AP1350A1 Wireless N Pocket Router/Access Point User Manual Manual 4

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Section 3 - Configuration
Help
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Section 4 - Security
Wireless Security
This section will show you the different levels of security you can use to protect your data from intruders. The
DAP-1350 offers the following types of security:
• WPA2 (Wi-Fi Protected Access 2) 		
• WPA (Wi-Fi Protected Access)			
• WEP (Wired Equivalent Privacy)
• WPA2-PSK (Pre-Shared Key)
• WPA-PSK (Pre-Shared Key)
What is WEP?
WEP stands for Wired Equivalent Privacy. It is based on the IEEE 802.11 standard and uses the RC4 encryption
algorithm. WEP provides security by encrypting data over your wireless network so that it is protected as it is transmitted
from one wireless device to another.
To gain access to a WEP network, you must know the key. The key is a string of characters that you create. When using
WEP, you must determine the level of encryption. The type of encryption determines the key length. 128-bit encryption
requires a longer key than 64-bit encryption. Keys are defined by entering in a string in HEX (hexadecimal - using
characters 0-9, A-F) or ASCII (American Standard Code for Information Interchange – alphanumeric characters) format.
ASCII format is provided so you can enter a string that is easier to remember. The ASCII string is converted to HEX
for use over the network. Four keys can be defined so that you can change keys easily.
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Section 4 - Security
What is WPA?
WPA, or Wi-Fi Protected Access, is a Wi-Fi standard that was designed to improve the security features of WEP (Wired
Equivalent Privacy).
The 2 major improvements over WEP:
• Improved data encryption through the Temporal Key Integrity Protocol (TKIP). TKIP scrambles the keys
using a hashing algorithm and, by adding an integrity-checking feature, ensures that the keys haven’t
been tampered with. WPA2 is based on 802.11i and uses Advanced Encryption Standard (AES) instead
of TKIP.
• User authentication, which is generally missing in WEP, through the extensible authentication protocol
(EAP). WEP regulates access to a wireless network based on a computer’s hardware-specific MAC
address, which is relatively simple to be sniffed out and stolen. EAP is built on a more secure public-key
encryption system to ensure that only authorized network users can access the network.
WPA-PSK/WPA2-PSK uses a passphrase or key to authenticate your wireless connection. The key is an alpha-numeric
password between 8 and 63 characters long. The password can include symbols (!?*&_) and spaces. This key must
be the exact same key entered on your wireless bridge or access point.
WPA/WPA2 incorporates user authentication through the Extensible Authentication Protocol (EAP). EAP is built on a
more secure public key encryption system to ensure that only authorized network users can access the network.
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Section 4 - Security
Configure WEP
It is recommended to enable encryption on your wireless access point before your wireless network adapters. Please
establish wireless connectivity before enabling encryption. Your wireless signal may degrade when enabling encryption
due to the added overhead.
1. Log into the web-based configuration by opening a web
browser and entering the IP address of the access point
(192.168.0.50). Click on Setup and then click Wireless
Settings on the left side.
2. Next to Security Mode in the Wireless Security Mode
section, select Enable WEP Wireless Security (Basic).
3. Next to Authentication, select Open or Shared Key.
4. Next to WEP Encryption, select 64-bit or 128-bit
encryption.
5. Next to Key Type, select either Hex or ASCII.
Hex (recommended) - Letters A-F and numbers 0-9 are valid.
ASCII - All numbers and letters are valid.
6. Next to Key 1, enter a WEP key that you create. Make sure
you enter this key exactly on all your wireless devices. You
may enter up to 4 different keys.
7. Click Save Settings at the top of the window to save your settings. If you are configuring the access point with a
wireless adapter, you will lose connectivity until you enable WEP on your adapter and enter the same WEP key as
you did on the access point.
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Section 4 - Security
Configure WPA/WPA2 Personal
It is recommended to enable encryption on your wireless access point before your wireless network adapters. Please
establish wireless connectivity before enabling encryption. Your wireless signal may degrade when enabling encryption
due to the added overhead.
1. Log into the web-based configuration by opening a web browser
and entering the IP address of the access point (192.168.0.50).
Click on Setup and then click Wireless Settings on the left
side.
2. Next to Security Mode, select Enable WPA Wireless Security,
Enable WPA2 Wireless Security, or Enable WPA2-Auto
Wireless Security.
3. Next to Cipher Type, select TKIP, AES, or Auto.
4. Next to PSK / EAP, select Personal.
5. Next to Passphrase, enter a key. The key is entered as a passphrase in ASCII format at both ends of the wireless
connection. The passphrase must be between 8-63 characters.
6. Click Save Settings �����������������������������������������������������������������������������������������������
at the top of the window to
����������������������������������������������������������������������
save your settings. If you are configuring the access point with a
wireless adapter, you will lose connectivity until you enable WPA-PSK on your adapter and enter the same passphrase
as you did on the access point.
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Section 4 - Security
Configure WPA/WPA2 Enterprise
It is recommended to enable encryption on your wireless access point before your wireless network adapters. Please
establish wireless connectivity before enabling encryption. Your wireless signal may degrade when enabling encryption
due to the added overhead.
1. Log into the web-based configuration by opening a web browser
and entering the IP address of the access point (192.168.0.50).
Click on Setup and then click Wireless Settings on the left
side.
2. Next to Security Mode, select Enable WPA Wireless Security,
Enable WPA2 Wireless Security, or Enable WPA2-Auto
Wireless Security.
3. Next to Cipher Mode, select TKIP, AES, or Auto.
4. Next to Personal / Enterprise, select Enterprise.
5. Next to RADIUS Server, enter the IP Address of your RADIUS
server.
6. Next to Port, enter the port you are using with your RADIUS server. 1812 is the default port.
7. Next to Shared Secret, enter the security key.
8. Click Save Settings to save your settings.
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Section 5 - Connecting to a Wireless Network
Connect to a Wireless Network
Using Windows® XP
Windows® XP users may use the built-in wireless utility (Zero Configuration Utility). The following instructions are for
Service Pack 2 users. If you are using another company’s utility or Windows® 2000, please refer to the user manual
of your wireless adapter for help with connecting to a wireless network. Most utilities will have a “site survey” option
similar to the Windows® XP utility as seen below.
If you receive the Wireless Networks Detected bubble, click
on the center of the bubble to access the utility.
or
Right-click on the wireless computer icon in your system tray
(lower-right corner next to the time). Select View Available
Wireless Networks.
The utility will display any available wireless networks in your
area. Click on a network (displayed using the SSID) and click
the Connect button.
If you get a good signal, but cannot access the Internet,
check you TCP/IP settings for your wireless adapter. Refer
to the Networking Basics section in this manual for more
information.
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Section 5 - Connecting to a Wireless Network
Configure WEP
It is recommended to enable WEP on your wireless bridge or access point before configuring your wireless adapter. If
you are joining an existing network, you will need to know the WEP key being used.
1. Open the Windows® XP Wireless Utility by right-clicking
on the wireless computer icon in your system tray
(lower-right corner of screen). Select View Available
Wireless Networks.
2. Highlight the wireless network (SSID) you would like to
connect to and click Connect.
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Section 5 - Connecting to a Wireless Network
3. The Wireless Network Connection box will appear. Enter the same
WEP key that is on your access point and click Connect.
It may take 20-30 seconds to connect to the wireless network. If the
connection fails, please verify that the WEP settings are correct. The
WEP key must be exactly the same as on the wireless access point.
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Section 5 - Connecting to a Wireless Network
Configure WPA-PSK
It is recommended to enable WEP on your wireless bridge or access point before configuring your wireless adapter. If
you are joining an existing network, you will need to know the WEP key being used.
1. Open the Windows® XP Wireless Utility by right-clicking
on the wireless computer icon in your system tray
(lower-right corner of screen). Select View Available
Wireless Networks.
2. Highlight the wireless network (SSID) you would like to
connect to and click Connect.
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Section 5 - Connecting to a Wireless Network
3. The Wireless Network Connection box will appear. Enter the
WPA-PSK passphrase and click Connect.
It may take 20-30 seconds to connect to the wireless network. If the
connection fails, please verify that the WPA-PSK settings are correct.
The WPA-PSK passphrase must be exactly the same as on the
wireless access point.
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Section 5 - Connecting to a Wireless Network
Connect to a Wireless Network
Using Windows Vista®
Windows Vista® users may use the convenient, built-in wireless utility. Follow these instructions:
From the Start menu, go to Control Panel, and then click on
Network and Sharing Center.
The utility will display any available wireless networks in your
area. Click on a network (displayed using the SSID) under
Select a network to connect to and then click the Connect
button.
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Section 5 - Connecting to a Wireless Network
Click Connect Anyway to continue.
The utility will display the following window to indicate a
connection is being made.
The final window indicates the establishment of a successful
connection.
The next two pages display the windows used to connect to
either a WEP or a WPA-PSK wireless network.
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Section 5 - Connecting to a Wireless Network
Configure WEP
It is recommended to enable WEP on your wireless bridge or access point before configuring your wireless adapter. If
you are joining an existing network, you will need to know the WEP key being used.
Click on a network (displayed using the SSID) using WEP
under Select a network to connect to and then click the
Connect button.
Enter the appropriate security key or passphrase in the field
provided and then click the Connect button.
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Section 5 - Connecting to a Wireless Network
Configure WPA-PSK
It is recommended to enable WEP on your wireless bridge or access point before configuring your wireless adapter. If
you are joining an existing network, you will need to know the WEP key being used.
Click on a network (displayed using the SSID) using WPA-PSK
under Select a network to connect to and then click the Connect
button.
Enter the appropriate security key or passphrase in the field
provided and then click the Connect button.
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Section 6 - Troubleshooting
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the DAP-1350. Read
the following descriptions if you are having problems. (The examples below are illustrated in Windows® XP. If you have
a different operating system, the screenshots on your computer will look similar to the following examples.)
1. Why can’t I access the web-based configuration utility?
When entering the IP address of the D-Link access point (192.168.0.50 for example), you are not connecting to a
website on the Internet or have to be connected to the Internet. The device has the utility built-in to a ROM chip in the
device itself. Your computer must be on the same IP subnet to connect to the web-based utility.
• Make sure you have an updated Java-enabled web browser. We recommend the following:
- Microsoft Internet Explorer® 6.0 and higher
- Mozilla Firefox 3.0 and higher
- Google™ Chrome 2.0 and higher
- Apple Safari 3.0 and higher
• Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using
a different cable or connect to a different port on the device if possible. If the computer is turned off, the link light may
not be on.
• Disable any internet security software running on the computer. Software firewalls such as Zone Alarm, Black Ice,
Sygate, Norton Personal Firewall, and Windows® XP firewall may block access to the configuration pages. Check the
help files included with your firewall software for more information on disabling or configuring it.
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Section 6 - Troubleshooting
• Configure your Internet settings:
• Go to Start > Settings > Control Panel. Double-click the Internet Options Icon. From the Security tab,
click the button to restore the settings to their defaults.
• Click the Connection tab and set the dial-up option to Never Dial a Connection. Click the LAN Settings
button. Make sure nothing is checked. Click OK.
• Go to the Advanced tab and click the button to restore these settings to their defaults. Click OK three
times.
• Close your web browser (if open) and open it.
• Access the web management. Open your web browser and enter the IP address of your D-Link access point in the
address bar. This should open the login page for your the web management.
• If you still cannot access the configuration, unplug the power to the access point for 10 seconds and plug back in.
Wait about 30 seconds and try accessing the configuration. If you have multiple computers, try connecting using a
different computer.
2. What can I do if I forgot my password?
If you forgot your password, you must reset your access point. Unfortunately this process will change all your settings
back to the factory defaults.
To reset the access point, locate the reset button (hole) on the rear panel of the unit. With the access point powered
on, use a paperclip to hold the button down for 10 seconds. Release the button and the access point will go through
its reboot process. Wait about 30 seconds to access the access point. The default IP address is 192.168.0.50. When
logging in, the username is admin and leave the password box empty.
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Section 6 - Troubleshooting
3. Why can’t I connect to certain sites or send and receive emails when connecting through my pocket router
(router mode only)?
If you are having a problem sending or receiving email, or connecting to secure sites such as eBay, banking sites, and
Hotmail, we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc).
Note: AOL DSL+ users must use MTU of 1400.
To find the proper MTU Size, you’ll have to do a special ping of the destination you’re trying to go to. A destination
could be another computer, or a URL.
• Click on Start and then click Run.
• Windows® 95, 98, and Me users type in command (Windows® NT, 2000, and XP users type in cmd)
and press Enter (or click OK).
• Once the window opens, you’ll need to do a special ping. Use the following syntax:
ping [url] [-f] [-l] [MTU value]
Example: ping yahoo.com -f -l 1472
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Section 6 - Troubleshooting
You should start at 1472 and work your way down by 10 each time. Once you get a reply, go up by 2 until you get a
fragmented packet. Take that value and add 28 to the value to account for the various TCP/IP headers. For example,
lets say that 1452 was the proper value, the actual MTU size would be 1480, which is the optimum for the network
we’re working with (1452+28=1480).
Once you find your MTU, you can now configure your access point with the proper MTU size.
To change the MTU rate on your access point follow the steps below:
• Open your browser, enter the IP address of your access point (192.168.0.50) and click OK.
• Enter your username (admin) and password (blank by default). Click OK to enter the web configuration
page for the device.
• Click on Setup and then click Manual Configure.
• To change the MTU enter the number in the MTU field and click Save Settings to save your settings.
• Test your email. If changing the MTU does not resolve the problem, continue changing the MTU in
increments of ten.
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Appendix A - Wireless Basics
Wireless Basics
D-Link wireless products are based on industry standards to provide easy-to-use and compatible high-speed wireless
connectivity within your home, business or public access wireless networks. Strictly adhering to the IEEE standard,
the D-Link wireless family of products will allow you to securely access the data you want, when and where you want
it. You will be able to enjoy the freedom that wireless networking delivers.
A wireless local area network (WLAN) is a cellular computer network that transmits and receives data with radio signals
instead of wires. Wireless LANs are used increasingly in both home and office environments, and public areas such
as airports, coffee shops and universities. Innovative ways to utilize WLAN technology are helping people to work and
communicate more efficiently. Increased mobility and the absence of cabling and other fixed infrastructure have proven
to be beneficial for many users.
Wireless users can use the same applications they use on a wired network. Wireless adapter cards used on laptop
and desktop systems support the same protocols as Ethernet adapter cards.
Under many circumstances, it may be desirable for mobile network devices to link to a conventional Ethernet LAN in
order to use servers, printers or an Internet connection supplied through the wired LAN. A Wireless Access point is a
device used to provide this link.
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Appendix A - Wireless Basics
What is Wireless?
Wireless or Wi-Fi technology is another way of connecting your computer to the network without using wires. Wi-Fi
uses radio frequency to connect wirelessly, so you have the freedom to connect computers anywhere in your home or
office.
D-Link is the worldwide leader and award winning designer, developer, and manufacturer of networking products.
D-Link delivers the performance you need at a price you can afford. D-Link has all the products you need to build your
network.
How does wireless work?
Wireless works similar to how cordless phone work, through radio signals to transmit data from one point A to point
B. But wireless technology has restrictions as to how you can access the network. You must be within the wireless
network range area to be able to connect your computer. There are two different types of wireless networks Wireless
Local Area Network (WLAN), and Wireless Personal Area Network (WPAN).
Wireless Local Area Network (WLAN)
In a wireless local area network, a device called an Access Point (AP) connects computers to the network. The access
point has a small antenna attached to it, which allows it to transmit data back and forth over radio signals. With an
indoor access point as seen in the picture, the signal can travel up to 300 feet. With an outdoor access point the signal
can reach out up to 30 miles to serve places like manufacturing plants, industrial locations, college and high school
campuses, airports, golf courses, and many other outdoor venues.
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Appendix A - Wireless Basics
Wireless Personal Area Network (WPAN)
Bluetooth is the industry standard wireless technology used for WPAN. Bluetooth devices in WPAN operate in a range
up to 30 feet away.
Compared to WLAN the speed and wireless operation range are both less than WLAN, but in return it doesn’t use
nearly as much power which makes it ideal for personal devices, such as mobile phones, PDAs, headphones, laptops,
speakers, and other devices that operate on batteries.
Who uses wireless?
Wireless technology has become so popular in recent years that almost everyone is using it, whether it’s for home,
office, business, D-Link has a wireless solution for it.
Home
• Gives everyone at home broadband access
• Surf the web, check email, instant message, etc.
• Gets rid of the cables around the house
• Simple and easy to use
Small Office and Home Office
• Stay on top of everything at home as you would at office
• Remotely access your office network from home
• Share Internet connection and printer with multiple computers
• No need to dedicate office space
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Appendix A - Wireless Basics
Where is wireless used?
Wireless technology is expanding everywhere not just at home or office. People like the freedom of mobility and it’s
becoming so popular that more and more public facilities now provide wireless access to attract people. The wireless
connection in public places is usually called “hotspots”.
Using a D-Link Cardbus Adapter with your laptop, you can access the hotspot to connect to Internet from remote
locations like: Airports, Hotels, Coffee Shops, Libraries, Restaurants, and Convention Centers.
Wireless network is easy to setup, but if you’re installing it for the first time it could be quite a task not knowing where to
start. That’s why we’ve put together a few setup steps and tips to help you through the process of setting up a wireless
network.
Tips
Here are a few things to keep in mind, when you install a wireless network.
Centralize your access point or Access Point
Make sure you place the bridge/access point in a centralized location within your network for the best performance. Try
to place the bridge/access point as high as possible in the room, so the signal gets dispersed throughout your home.
If you have a two-story home, you may need a repeater to boost the signal to extend the range.
Eliminate Interference
Place home appliances such as cordless telephones, microwaves, wireless speakers, and televisions as far away as
possible from the bridge/access point. This would significantly reduce any interference that the appliances might cause
since they operate on same frequency.
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Appendix A - Wireless Basics
Security
Don’t let your next-door neighbors or intruders connect to your wireless network. Secure your wireless network by
turning on the WPA or WEP security feature on the access point. Refer to product manual for detail information on how
to set it up.
Wireless Modes
There are basically two modes of networking:
• Infrastructure – All wireless clients will connect to an access point or wireless bridge.
• Ad-Hoc – Directly connecting to another computer, for peer-to-peer communication, using wireless
network adapters on each computer, such as two or more wireless network Cardbus adapters.
An Infrastructure network contains an Access Point or wireless bridge. All the wireless devices, or clients, will connect
to the wireless bridge or access point.
An Ad-Hoc network contains only clients, such as laptops with wireless cardbus adapters. All the adapters must be in
Ad-Hoc mode to communicate.
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Appendix B - Networking Basics
Networking Basics
Check your IP address
After you install your new D-Link adapter, by default, the TCP/IP settings should be set to obtain an IP address from a
DHCP server (i.e. wireless router) automatically. To verify your IP address, please follow the steps below.
Click on Start > Run. In the run box type cmd and click OK. (Windows Vista® users type cmd in the Start Search
box.)
At the prompt, type ipconfig and press Enter.
This will display the IP address, subnet mask, and
the default gateway of your adapter.
If the address is 0.0.0.0, check your adapter
installation, security settings, and the settings
on your access point. Some firewall software
programs may block a DHCP request on newly
installed adapters.
If you are connecting to a wireless network at a hotspot (e.g. hotel, coffee shop, airport), please contact an employee
or administrator to verify their wireless network settings.
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Appendix B - Networking Basics
Statically Assign an IP address
If you are not using a DHCP capable gateway/access point, or you need to assign a static IP address, please follow
the steps below:
Step 1
Windows Vista® Windows® XP Windows® 2000 -
Click on Start > Control Panel > Network and Internet > Network and Sharing Center > Manage
Network Connections.
Click on Start > Control Panel > Network Connections.
From the desktop, right-click My Network Places > Properties.
Step 2
Right-click on the Local Area Connection which represents your D-Link network adapter and select Properties.
Step 3
Highlight Internet Protocol (TCP/IP) and click Properties.
Step 4
Click Use the following IP address and enter an IP address that is on the same
subnet as your network or the LAN IP address on your router.
Example: If the router´s LAN IP address is 192.168.0.1, make your IP address
192.168.0.X where X is a number between 2 and 99. Make sure that the number
you choose is not in use on the network. Set Default Gateway the same as the LAN
IP address of your router (192.168.0.1).
Set Primary DNS the same as the LAN IP address of your router (192.168.0.1). The
Secondary DNS is not needed or you may enter a DNS server from your ISP.
Step 5
Click OK twice to save your settings.
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Appendix C - Technical Specifications
Technical Specifications
Standards
• IEEE 802.11n (draft 2.0)
• IEEE 802.11g
• IEEE 802.3
• IEEE 802.3u
Modulation
• DQPSK
• DBPSK
• CCK
• OFDM
Security
• Wi-Fi Protected Access (WPA, WPA2)®
• Wi-Fi Protected Setup™ (WPS)
- WPS Push Button
- PIN
Frequency Range2
• 2.4GHz to 2.483GHz
LEDs
• Power 		
• Ethernet
• WAN
Interface Type
• 1 10/100 LAN Port
• 1 USB Port for SharePort™
• 1 Push-Button (for Wi-Fi Protected Setup™)
Operating Temperature
• 32°F to 131°F ( 0°C to 55°C)
Antenna Type
• Embedded Antennas
Humidity
• 90% maximum (non-condensing)
Wireless Signal Rates1
• 300Mbps • 108Mbps
• 54Mbps
• 48Mbps
• 36Mbps
• 24Mbps
• 18Mbps
• 12Mbps
• 11Mbps
• 9Mbps
• 6Mbps
• 5.5Mbps
• 2Mbps
• 1Mbps		
Safety & Emissions
• FCC Class B
• IC
• Wi-Fi®		
Maximum Operating Voltage
• 5V 2.5A
Dimensions
• W3.6” x D2.6” x H0.8” (91.4mm x 66mm x 20.3mm)
Weight
• 0.5lbs (0.23kg)
Maximum wireless signal rate derived from IEEE Standard 802.11g and Draft 802.11n specifications. Actual data throughput will vary. Network conditions and
environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate. Environmental
conditions will adversely affect wireless signal range.
Range varies depending on country’s regulation.
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Appendix D - Contacting Technical Support
Contacting Technical Support
U.S. and Canadian customers can contact D-Link technical support through our web site or by phone.
Before you contact technical support, please have the following ready:
• Model number of the product (e.g. DAP-1350)
• Hardware Revision (located on the label on the bottom of the access point (e.g. rev A1))
• Serial Number (s/n number located on the label on the bottom of the access point).
You can find software updates and user documentation on the D-Link website as well as frequently asked questions
and answers to technical issues.
For customers within the United States:
For customers within Canada:
Phone Support:
(877) 453-5465
Phone Support:
(800) 361-5265
Internet Support:
http://support.dlink.com
Internet Support:
http://support.dlink.com
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Appendix E - Warranty
Warranty
Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited Warranty:
• Only to the person or entity that originally purchased the product from D-Link or its authorized reseller or distributor, and
• Only for products purchased and delivered within the fifty states of the United States, the District of Columbia, U.S. Possessions
or Protectorates, U.S. Military Installations, or addresses with an APO or FPO.
Limited Warranty:
D-Link warrants that the hardware portion of the D-Link product described below (“Hardware”) will be free from material defects in
workmanship and materials under normal use from the date of original retail purchase of the product, for the period set forth below
(“Warranty Period”), except as otherwise stated herein.
• Hardware (excluding power supplies and fans): One (1) year
• Power supplies and fans: One (1) year
• Spare parts and spare kits: Ninety (90) days
The customer’s sole and exclusive remedy and the entire liability of D-Link and its suppliers under this Limited Warranty will be, at
D-Link’s option, to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the
actual purchase price paid. Any repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement
hardware need not be new or have an identical make, model or part. D-Link may, at its option, replace the defective Hardware or any part
thereof with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects
to the defective Hardware. Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period or ninety
(90) days, whichever is longer, and is subject to the same limitations and exclusions. If a material defect is incapable of correction, or if
D-Link determines that it is not practical to repair or replace the defective Hardware, the actual price paid by the original purchaser for the
defective Hardware will be refunded by D-Link upon return to D-Link of the defective Hardware. All Hardware or part thereof that is replaced
by D-Link, or for which the purchase price is refunded, shall become the property of D-Link upon replacement or refund.
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Appendix E - Warranty
Limited Software Warranty:
D-Link warrants that the software portion of the product (“Software”) will substantially conform to D-Link’s then current functional specifications
for the Software, as set forth in the applicable documentation, from the date of original retail purchase of the Software for a period of ninety
(90) days (“Software Warranty Period”), provided that the Software is properly installed on approved hardware and operated as contemplated
in its documentation. D-Link further warrants that, during the Software Warranty Period, the magnetic media on which D-Link delivers the
Software will be free of physical defects. The customer’s sole and exclusive remedy and the entire liability of D-Link and its suppliers under
this Limited Warranty will be, at D-Link’s option, to replace the non-conforming Software (or defective media) with software that substantially
conforms to D-Link’s functional specifications for the Software or to refund the portion of the actual purchase price paid that is attributable
to the Software. Except as otherwise agreed by DLink in writing, the replacement Software is provided only to the original licensee, and
is subject to the terms and conditions of the license granted by D-Link for the Software. Replacement Software will be warranted for the
remainder of the original Warranty Period and is subject to the same limitations and exclusions. If a material non-conformance is incapable
of correction, or if D-Link determines in its sole discretion that it is not practical to replace the non-conforming Software, the price paid by
the original licensee for the non-conforming Software will be refunded by D-Link; provided that the non-conforming Software (and all copies
thereof) is first returned to D-Link. The license granted respecting any Software for which a refund is given automatically terminates.
Non-Applicability of Warranty:
The Limited Warranty provided hereunder for Hardware and Software portions of D-Link’s products will not be applied to and does not cover
any refurbished product and any product purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the
sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case, the product is being sold
“As-Is” without any warranty whatsoever including, without limitation, the Limited Warranty as described herein, notwithstanding anything
stated herein to the contrary.
Submitting A Claim:
The customer shall return the product to the original purchase point based on its return policy. In case the return policy period has expired
and the product is within warranty, the customer shall submit a claim to D-Link as outlined below:
• The customer must submit with the product as part of the claim a written description of the Hardware defect or Software
nonconformance in sufficient detail to allow DLink to confirm the same, along with proof of purchase of the product (such
as a copy of the dated purchase invoice for the product) if the product is not registered.
• The customer must obtain a Case ID Number from D-Link Technical Support at 1-877-453-5465, who will attempt to assist
the customer in resolving any suspected defects with the product. If the product is considered defective, the customer must
obtain a Return Material Authorization (“RMA”) number by completing the RMA form and entering the assigned Case ID
Number at https://rma.dlink.com/.
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Appendix E - Warranty
• After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping
package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside
of the package. Do not include any manuals or accessories in the shipping package. DLink will only replace the defective
portion of the product and will not ship back any accessories.
• The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (“COD”) is allowed. Products
sent COD will either be rejected by D-Link or become the property of D-Link. Products shall be fully insured by the customer
and shipped to D-Link Systems, Inc., 17595 Mt. Herrmann, Fountain Valley, CA 92708. D-Link will not be held responsible
for any packages that are lost in transit to D-Link. The repaired or replaced packages will be shipped to the customer via
UPS Ground or any common carrier selected by D-Link. Return shipping charges shall be prepaid by D-Link if you use an
address in the United States, otherwise we will ship the product to you freight collect. Expedited shipping is available upon
request and provided shipping charges are prepaid by the customer. D-Link may reject or return any product that is not
packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from
the outside of the package. The product owner agrees to pay D-Link’s reasonable handling and return shipping charges
for any product that is not packaged and shipped in accordance with the foregoing requirements, or that is determined by
D-Link not to be defective or non-conforming.
What Is Not Covered:
The Limited Warranty provided herein by D-Link does not cover:
Products that, in D-Link’s judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse, faulty
installation, lack of reasonable care, repair or service in any way that is not contemplated in the documentation for the product, or if the
model or serial number has been altered, tampered with, defaced or removed; Initial installation, installation and removal of the product for
repair, and shipping costs; Operational adjustments covered in the operating manual for the product, and normal maintenance; Damage
that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage; Any hardware, software, firmware or other
products or services provided by anyone other than D-Link; and Products that have been purchased from inventory clearance or liquidation
sales or other sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product.
While necessary maintenance or repairs on your Product can be performed by any company, we recommend that you use only an Authorized
D-Link Service Office. Improper or incorrectly performed maintenance or repair voids this Limited Warranty.
Disclaimer of Other Warranties:
EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY
OF ANY KIND WHATSOEVER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NONINFRINGEMENT.
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Appendix E - Warranty
IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF
SUCH IMPLIED WARRANTY SHALL BE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY,
SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.
Limitation of Liability:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY
OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY
CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR
LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, FAILURE OF
OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D-LINK’S PRODUCT IS CONNECTED WITH, LOSS OF INFORMATION
OR DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH ANY PRODUCT RETURNED TO D-LINK FOR WARRANTY SERVICE)
RESULTING FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF
THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY
FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR
NONCONFORMING PRODUCT. THE MAXIMUM LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE
PRICE OF THE PRODUCT COVERED BY THE WARRANTY. THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES
ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR STATUTORY.
Governing Law:
This Limited Warranty shall be governed by the laws of the State of California. Some states do not allow exclusion or limitation of incidental
or consequential damages, or limitations on how long an implied warranty lasts, so the foregoing limitations and exclusions may not apply.
This Limited Warranty provides specific legal rights and you may also have other rights which vary from state to state.
Trademarks:
D-Link is a registered trademark of D-Link Corporation/D-Link Systems, Inc. Other trademarks or registered trademarks are the property
of their respective owners.
Copyright Statement:
No part of this publication or documentation accompanying this product may be reproduced in any form or by any means or used to make
any derivative such as translation, transformation, or adaptation without permission from D-Link Corporation/D-Link Systems, Inc., as
stipulated by the United States Copyright Act of 1976 and any amendments thereto. Contents are subject to change without prior notice.
Copyright ©2009 by D-Link Corporation/D-Link Systems, Inc. All rights reserved.
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Appendix E - Warranty
CE Mark Warning:
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required
to take adequate measures.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority
to operate this equipment.
IEEE 802.11b or 802.11g operation of this product in the U.S.A. is firmware-limited to channels 1 through 11.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
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Appendix E - Warranty
Industry Canada Statement
This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two
conditions:
1) this device may not cause interference and
2) this device must accept any interference, including interference that may cause undesired operation of the device
IMPORTANT NOTE:
IC Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm between the radiator and your body.
The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at
the factory to match the intended destination. The firmware setting is not accessible by the end user.
For detailed warranty information applicable to products purchased outside the United States, please contact the corresponding local
D-Link office.
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Appendix F - Registration
Registration
Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty
rights.
Version 1.0
September 8, 2009
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140

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