D Link DI524G Wireless Broadband Router User Manual DI 524 manual indd

D Link Corporation Wireless Broadband Router DI 524 manual indd

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Technical Support

You can ﬁnd software updates and user documentation on the D-Link website.

D-Link provides free technical support for customers within the United States and

within Canada for the duration of the warranty period on this product.

U.S. and Canadian customers can contact D-Link technical support through our

web site, or by phone.

Tech Support for customers within the United States:

D-Link Technical Support over the Telephone:

(877) 453-5465

24 hours a day, seven days a week.

D-Link Technical Support over the Internet:

http://support.dlink.com

email:support@dlink.com

Tech Support for customers within Canada:

D-Link Technical Support over the Telephone:

(800) 361-5265

Monday to Friday 8:30am to 9:00pm EST

D-Link Technical Support over the Internet:

http://support.dlink.ca

email:support@dlink.ca

When contacting technical support, please provide the following information:

• Serial number of the unit

• Model number or product name

• Software type and version number

Warranty and Registration

(USA only)

Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this

Limited warranty for its product only to the person or entity that originally purchased the product from:

• D-Link or its authorized reseller or distributor and

• Products purchased and delivered within the ﬁfty states of the United States, the District of

Columbia, U.S. Possessions or Protectorates, U.S. Military Installations, addresses with an

APO or FPO.

Limited Warranty: D-Link warrants that the hardware portion of the D-Link products described

below will be free from material defects in workmanship and materials from the date of original retail

purchase of the product, for the period set forth below applicable to the product type (“Warranty

Period”), except as otherwise stated herein.

3-Year Limited Warranty for the Product(s) is deﬁned as follows:

• Hardware (excluding power supplies and fans) Three (3) Years

• Power Supplies and Fans One (1) Year

• Spare parts and spare kits Ninety (90) days

D-Link’s sole obligation shall be to repair or replace the defective Hardware during the Warranty

Period at no charge to the original owner or to refund at D-Link’s sole discretion. Such repair or

replacement will be rendered by D-Link at an Authorized D-Link Service Ofﬁce. The replacement

Hardware need not be new or have an identical make, model or part. D-Link may in its sole

discretion replace the defective Hardware (or any part thereof) with any reconditioned product that

D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the

defective Hardware. Repaired or replacement Hardware will be warranted for the remainder of the

original Warranty Period from the date of original retail purchase. If a material defect is incapable of

correction, or if D-Link determines in its sole discretion that it is not practical to repair or replace the

defective Hardware, the price paid by the original purchaser for the defective Hardware will be

refunded by D-Link upon return to D-Link of the defective Hardware. All Hardware (or part thereof)

that is replaced by D-Link, or for which the purchase price is refunded, shall become the property of

D-Link upon replacement or refund.

Limited Software Warranty: D-Link warrants that the software portion of the product (“Software”)

will substantially conform to D-Link’s then current functional speciﬁcations for the Software, as set

forth in the applicable documentation, from the date of original retail purchase of the Software for a

period of ninety (90) days (“Warranty Period”), provided that the Software is properly installed on

approved hardware and operated as contemplated in its documentation. D-Link further warrants that,

during the Warranty Period, the magnetic media on which D-Link delivers the Software will be free of

physical defects. D-Link’s sole obligation shall be to replace the non-conforming Software (or

defective media) with software that substantially conforms to D-Link’s functional speciﬁcations for the

Software or to refund at D-Link’s sole discretion. Except as otherwise agreed by D-Link in writing,

the replacement Software is provided only to the original licensee, and is subject to the terms and

conditions of the license granted by D-Link for the Software. Software will be warranted for the

remainder of the original Warranty Period from the date or original retail purchase. If a material

non-conformance is incapable of correction, or if D-Link determines in its sole discretion that it is not

practical to replace the non-conforming Software, the price paid by the original licensee for the

non-conforming Software will be refunded by D-Link; provided that the non-conforming Software (and

all copies thereof) is ﬁrst returned to D-Link. The license granted respecting any Software for which

a refund is given automatically terminates.

Non-Applicability of Warranty: The Limited Warranty provided hereunder for hardware and

software of D-Link’s products will not be applied to and does not cover any refurbished product and

any product purchased through the inventory clearance or liquidation sale or other sales in which

D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the

product and in that case, the product is being sold “As-Is” without any warranty whatsoever including,

without limitation, the Limited Warranty as described herein, notwithstanding anything stated herein to

the contrary.

Submitting A Claim: The customer shall return the product to the original purchase point based on

its return policy. In case the return policy period has expired and the product is within warranty, the

customer shall submit a claim to D-Link as outlined below:

• The customer must submit with the product as part of the claim a written description of the

Hardware defect or Software nonconformance in sufﬁcient detail to allow D-Link to conﬁrm

the same.

• The original product owner must obtain a Return Material Authorization (“RMA”) number from

the Authorized D-Link Service Ofﬁce and, if requested, provide written proof of purchase of

the product (such as a copy of the dated purchase invoice for the product) before the

warranty service is provided.

• After an RMA number is issued, the defective product must be packaged securely in the

original or other suitable shipping package to ensure that it will not be damaged in transit,

and the RMA number must be prominently marked on the outside of the package. Do not

include any manuals or accessories in the shipping package. D-Link will only replace the

defective portion of the Product and will not ship back any accessories.

• The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery

(“COD”) is allowed. Products sent COD will either be rejected by D-Link or become the

property of D-Link. Products shall be fully insured by the customer. D-Link will not be held

responsible for any packages that are lost in transit to D-Link. The repaired or replaced

packages will be shipped to the customer via UPS Ground or any common carrier selected

by D-Link, with shipping charges prepaid. Expedited shipping is available if shipping

charges are prepaid by the customer and upon request.

• Return Merchandise Ship-To Address

USA: 17595 Mt. Herrmann, Fountain Valley, CA 92708

Canada: 2180 Winston Park Drive, Oakville, ON, L6H 5W1 (Visit http://www.dlink.ca for detailed

warranty information within Canada)

D-Link may reject or return any product that is not packaged and shipped in strict compliance with the

foregoing requirements, or for which an RMA number is not visible from the outside of the package.

The product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any

product that is not packaged and shipped in accordance with the foregoing requirements, or that is

determined by D-Link not to be defective or non-conforming.

What Is Not Covered: This limited warranty provided by D-Link does not cover: Products, if in

D-Link’s judgment, have been subjected to abuse, accident, alteration, modiﬁcation, tampering,

negligence, misuse, faulty installation, lack of reasonable care, repair or service in any way that is not

contemplated in the documentation for the product, or if the model or serial number has been altered,

tampered with, defaced or removed; Initial installation, installation and removal of the product for

repair, and shipping costs; Operational adjustments covered in the operating manual for the product,

and normal maintenance; Damage that occurs in shipment, due to act of God, failures due to power

surge, and cosmetic damage; Any hardware, software, ﬁrmware or other products or services

provided by anyone other than D-Link; Products that have been purchased from inventory clearance

or liquidation sales or other sales in which D-Link, the sellers, or the liquidators expressly disclaim

their warranty obligation pertaining to the product. Repair by anyone other than D-Link or an

Authorized D-Link Service Ofﬁce will void this Warranty.

Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN,

THE PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER

INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE AND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE

DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH

IMPLIED WARRANTY SHALL BE LIMITED TO NINETY (90) DAYS. EXCEPT AS EXPRESSLY

COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO

THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE

PURCHASER OF THE PRODUCT.

Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE

UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE

THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY

CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING,

BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT,

WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER

EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D-LINK’S PRODUCT IS CONNECTED

WITH, LOSS OF INFORMATION OR DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH

ANY PRODUCT RETURNED TO D-LINK FOR WARRANTY SERVICE) RESULTING

FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF

ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING

LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR

NON-CONFORMING PRODUCT. THE MAXIMUM

LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE

PRODUCT COVERED BY THE WARRANTY. THE FOREGOING EXPRESS WRITTEN

WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER

WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR STATUTORY.

Governing Law: This Limited Warranty shall be governed by the laws of the State of California.

Some states do not allow exclusion or limitation of incidental or consequential damages, or limitations

on how long an implied warranty lasts, so the foregoing limitations and exclusions may not apply. This

limited warranty provides speciﬁc legal rights and the product owner may also have other rights which

vary from state to state.

Trademarks: D-Link is a registered trademark of D-Link Systems, Inc. Other trademarks or

registered trademarks are the property of their respective manufacturers or owners.

be reproduced in any form or by any means or used to make any derivative such as translation,

transformation, or adaptation without permission from D-Link Corporation/D-Link Systems, Inc., as

stipulated by the United States Copyright Act of 1976. Contents are subject to change without prior

CE Mark Warning: This is a Class B product. In a domestic environment, this product may cause

radio interference, in which case the user may be required to take adequate measures.

FCC Statement: This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment generates, uses,

and can radiate radio frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communication. However, there is no guarantee

that interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment off and

on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

For detailed warranty outside the United States, please contact corresponding

local D-Link ofﬁce.

FCC Caution:

(1) The devices are restricted to indoor operations within the 5.15 to 5.25GHz range. (2) For this

device to operate in the 5.15 to 5.25GHz range, the devices must use integral antennas.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful interference, and (2) this device must accept

any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE:

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled

environment. The antenna(s) used for this equipment must be installed to provide a separation

distance of at least eight inches (20 cm) from all persons.

This equipment must not be operated in conjunction with any other antenna.

The manufacturer is not responsible for any radio or TV interference caused by unauthorized

modiﬁcations to this equipment; such modiﬁcations could void the user’s authority to operate the

equipment.

D Link DI524G Wireless Broadband Router User Manual DI 524 manual indd

D Link Corporation Wireless Broadband Router DI 524 manual indd

User manual

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