D Link DI624VC2 AirPlus Xtreme GTM Wireless Router User Manual DI 624 071003
D Link Corporation AirPlus Xtreme GTM Wireless Router DI 624 071003
D Link >
Contents
- 1. Users Manual 1
- 2. Users Manual 2
Users Manual 2
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Using the Configuration Menu (continued)
Status > Log > Log Settings
Not only does the Broadband Router display the logs of activities and events, it can setup
to send these logs to another location.
The address of the SMTP server that will be used to send the logs
The email address to which the logs will be sent.
Click on Send Mail Now to send the email.
SMTP Server/
IP Address -
Email Address -
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Status > Wireless
Using the Configuration Menu (continued)
Status > Stats
The screen above displays theTraffic Statistics. Here you can view the amount of pack-
ets that pass through the DI-624 on both the WAN and the LAN ports. The traffic counter
will reset if the device is rebooted.
The wireless client table displays a list of current connected wireless clients. This
table also displays the connection time and MAC address of the connected wireless
client.
Click on Help at any time, for more information.
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Using the Network Setup Wizard in Windows XP
In this section you will learn how to establish a network at home or work, using
Microsoft Windows XP.
Note: Please refer to websites such as http://www.homenethelp.com
and http://www.microsoft.com/windows2000 for information about networking
computers using Windows 2000, ME or 98.
Go to Start>Control Panel>Network Connections
Select Set up a home or small office network
Networking Basics
When this screen appears, Click Next.
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Please follow all the instructions in this window:
Networking Basics
Click Next
In the following window, select the best description of your computer. If your computer
connects to the internet through a gateway/router, select the second option as shown.
Click Next
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Enter a Computer description and a Computer name (optional.)
Networking Basics
Click Next
Enter a Workgroup name. All computers on your network should have the same
Workgroup name.
Click Next
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Please wait while the Network Setup Wizard applies the changes.
Networking Basics
When the changes are complete, click Next.
Please wait while the Network Setup Wizard configures the computer.
This may take a few minutes.
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Networking Basics
In the window below, select the option that fits your needs. In this example, Create a
Network Setup Disk has been selected. You will run this disk on each of the
computers on your network. Click Next.
Insert a disk into the Floppy Disk Drive, in this case drive A.
Click Next.
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Networking Basics
Please read the information under Here’s how in the screen below. After you complete
the Network Setup Wizard you will use the Network Setup Disk to run the Network
Setup Wizard once on each of the computers on your network. To continue click Next.
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Networking Basics
Please read the information on this screen, then click Finish to complete the
Network Setup Wizard.
The new settings will take effect when you restart the computer. Click Yes to restart
the computer.
You have completed configuring this computer. Next, you will need to run the Network
Setup Disk on all the other computers on your network. After running the Network
Setup Disk on all your computers, your new wireless network will be ready to use.
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!
Networking Basics
Naming your Computer
To name your computer, please follow these directions:In Windows XP:
Click Start (in the lower left corner of the screen)
Right-click on My Computer
Select Properties and click
!
!
!
!
!
Select the Computer
Name Tab in the System
Properties window.
You may enter a
Computer Description if
you wish; this field is
optional.
To rename the computer
and join a domain, Click
Change.
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Networking Basics
Naming your Computer
!In this window, enter the
Computer name
Select Workgroup and enter
the name of the Workgroup
All computers on your network
must have the same
Workgroup name.
Click OK
!
!
!
Checking the IP Address in Windows XP
The wireless adapter-equipped computers in your network must be in the same IP Ad-
dress range (see Getting Started in this manual for a definition of IP Address Range.) To
check on the IP Address of the adapter, please do the following:
Right-click on the
Local Area
Connection icon
in the task bar
Click on Status
!
!
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Networking Basics
Checking the IP Address in Windows XP
This window will appear.
Click the
Support tab
Click Close
!
!
Assigning a Static IP Address in Windows XP/2000
Note: Residential Gateways/Broadband Routers will automatically assign IP Addresses
to the computers on the network, using DHCP (Dynamic Host Configuration Protocol)
technology. If you are using a DHCP-capable Gateway/Router you will not need to assign
Static IP Addresses.
If you are not using a DHCP capable Gateway/Router, or you need to assign a Static IP
Address, please follow these instructions:
!
!
Go to Start
Double-click on
Control Panel
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Networking Basics
Assigning a Static IP Address in Windows XP/2000
!Double-click on
Network
Connections
!
!Double-click on
Properties
Right-click on Local Area
Connections
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Input your IP address and
subnet mask. (The IP
Addresses on your network
must be within the same
range. For example, if one
computer has an IP Address
of 192.168.0.2, the other
computers should have IP
Addresses that are
sequential, like 192.168.0.3
and 192.168.0.4. The subnet
mask must be the same for
all the computers on the
network.)
Networking Basics
Assigning a Static IP Address
in Windows XP/2000
Input your DNS server
addresses. (Note: If you
are entering a DNS
server, you must enter the
IP Address of the Default
Gateway.)
!
The DNS server information will be supplied
by your ISP (Internet Service Provider.)
!Click OK
Click on Internet Protocol
(TCP/IP)
Click Properties
!
!
!
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Networking Basics
Assigning a Static IP Address with Macintosh OSX
!
!
!
!
!
!
Go to the Apple Menu and se-
lect System Preferences
cClick on Network
Select Built-in Ethernet in the
Show pull-down menu
Select Manually in the Con-
figure pull-down menu
Input the Static IP Address,
the Subnet Mask and the
Router IP Address in the ap-
propriate fields
Click Apply Now
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Networking Basics
Selecting a Dynamic IP Address with Macintosh OSX
Go to the Apple Menu and select
System Preferences
Click on Network
Select Built-in Ethernet in the
Show pull-down menu
Select Using DHCP in the
Configure pull-down menu
Click Apply Now
The IP Address, Subnet
mask, and the Router’s IP
Address will appear in a few
seconds
!
!
!
!
!
!
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Networking Basics
Checking the Wireless Connection by Pinging in Windows XP and
2000
Checking the Wireless Connection by Pinging in Windows Me
and 98
Go to Start > Run >
type cmd. A window
similar to this one
will appear. Type
ping
xxx.xxx.xxx.xxx,
where xxx is the IP
Address of the
Wireless Router or
Access Point. A
good wireless
connection will show
four replies from the
Wireless Router or
Acess Point, as
shown.
Go to Start > Run
> type command.
A window similar to
this will appear.
Type ping
xxx.xxx.xxx.xxx
where xxx is the IP
Address of the
Wireless Router or
Access Point. A
good wireless
connection will
show four replies
from the wireless
router or access
point, as shown.
!
!
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Troubleshooting
This Chapter provides solutions to problems that can occur during the installation and
operation of the DI-624 Wireless Broadband Router. We cover various aspects of the
network setup, including the network adapters. Please read the following if you are having
problems.
Note: If you have
changed the default IP
Address, make sure to
ping the correct IP
Address assigned to the
DI-624.
Note: It is recommended that you use an Ethernet connection to
configure the DI-624 Wireless Broadband Router.
1.The computer used to configure the DI-624 cannot access the
Configuration menu.
Check that the Ethernet LED on the DI-624 is ON. If the LED is not
ON, check that the cable for the Ethernet connection is securely
inserted.
Check that the Ethernet Adapter is working properly. Please see
item 3 (Check that the drivers for the network adapters are
installed properly) in this Troubleshooting section to check that
the drivers are loaded properly.
Check that the IP Address is in the same range and subnet as the
DI-624. Please see Checking the IP Address in Windows XP in
the Networking Basics section of this manual.
Note: The IP Address of the DI-624 is 192.168.0.1. All the computers on the
network must have a unique IP Address in the same range, e.g., 192.168.0.x.
Any computers that have identical IP Addresses will not be visible on the
network. They must all have the same subnet mask, e.g., 255.255.255.0
Do a Ping test to make sure that the DI-624 is responding. Go to
Start>Run>Type Command>Type ping 192.168.0.1. A successful
ping will show four replies.
!
!
!
!
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2. The wireless client cannot access the Internet in the
Infrastructure mode.
Make sure the wireless client is associated and joined with the correct Access
Point. To check this connection: Right-click on the Local Area Connection icon
in the taskbar> select View Available Wireless Networks. The Connect to
Wireless Network screen will appear. Please make sure you have selected the
correct available network, as shown in the illustrations below.
Troubleshooting
Check that the IP Address assigned to the wireless adapter is within the
same IP Address range as the access point and gateway. (Since the
DI-624 has an IP Address of 192.168.0.1, wireless adapters must have
an IP Address in the same range, e.g., 192.168.0.x. Each device must
have a unique IP Address; no two devices may have the same IP
Address. The subnet mask must be the same for all the computers on
the network.) To check the IP Address assigned to the wireless adapter,
double-click on the Local Area Connection icon in the taskbar >
select the Support tab and the IP Address will be displayed. (Please
refer to Checking the IP Address in the Networking Basics section of
this manual.)
If it is necessary to assign a Static IP Address to the wireless adapter,
please refer to the appropriate section in Networking Basics. If you are
entering a DNS Server address you must also enter the Default
Gateway Address. (Remember that if you have a DHCP-capable router,
you will not need to assign a Static IP Address. See Networking
Basics: Assigning a Static IP Address.)
default
!
!
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Troubleshooting
3. Check that the drivers for the network adapters are
installed properly.
You may be using different network adapters than those illustrated here, but this
procedure will remain the same, regardless of the type of network adapters you are
using.
Click Device
Manager
!Select the
Hardware
Tab
!
!Go to Start > My
Computer >
Properties
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Troubleshooting
!
!
!
!
!
Double-click
on Network
Adapters
Right-click on D-Link
AirPlus DWL-G650
Wireless Cardbus
Adapter (In this example
we use the DWL-G650;
you may be using other
network adapters, but the
procedure will remain the
same.)
Select Properties
to check that the
drivers are in-
stalled properly
Look under Device
Status to check that the
device is working
properly
Click OK
D-Link AirPlus DWL-G650
D-Link AirPlus DWL-G650 Wireless Cardbus Adapter
D-Link AirPlus DWL-G650 Wireless Cardbus Adapter
58
Troubleshooting
4. What variables may cause my wireless products
to lose reception?
D-Link products let you access your network from virtually anywhere you want. However,
the positioning of the products within your environment will affect the wireless range.
Please refer to Installation Considerations in the Wireless Basics section of this manual
for further information about the most advantageous placement of your D-Link wireless
products.
5. Why does my wireless connection keep dropping?
6. Why can’t I get a wireless connection?
If you have enabled Encryption on the DI-624, you must also enable encryption on all
wireless clients in order to establish a wireless connection.
Make sure that the SSID on the Router and the Wireless Client are exactly the
same. If they are not, wireless connection will not be established.
For 802.11b, the Encryption settings are: 64, 128, or 256 bit. Make sure that the
encryption bit level is the same on the Router and the Wireless Client.
!
!
Move the DI-624 and the wireless client into the same room and then test the
wireless connection.
!
Disable all security settings. (WEP, MAC Address Control)
!
Antenna Orientation- Try different antenna orientations for the DI-624. Try to
keep the antenna at least 6 inches away from the wall or other objects.
!
If you are using 2.4GHz cordless phones, X-10 equipment or other home secu-
rity systems, ceiling fans, and lights, your wireless connection will degrade dra-
matically or drop altogether. Try changing the Channel on your Router, Access
Point and Wireless adapter to a different Channel to avoid interference.
!
Keep your product away (at least 3-6 feet) from electrical devices that generate
RF noise, like microwaves, Monitors, electric motors, etc.
!
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Troubleshooting
6. Why can’t I get a wireless connection? (continued)
Turn off your DI-624 and the client. Turn the DI-624 back on again, and then turn
on the client.
!
Check that the LED indicators are indicating normal activity. If not, check that the
AC power and Ethernet cables are firmly connected.
!
Make sure that all devices are set to Infrastructure mode.
!
Check that the IP Address, subnet mask, gateway and DNS settings are cor-
rectly entered for the network.
!
If you are using 2.4GHz cordless phones, X-10 equipment or other home security
systems, ceiling fans, and lights, your wireless connection will degrade dramati-
cally or drop altogether. Try changing the Channel on your DI-624, and on all the
devices in your network to avoid interference.
!
Keep your product away (at least 3-6 feet) from electrical devices that generate
RF noise, like microwaves, Monitors, electric motors, etc.
!
7. I forgot my encryption key.
Reset the DI-624 to its factory default settings and restore the other devices on
your network to their default settings. You may do this by pressing the Reset
button on the back of the unit. You will lose the current configuration settings.
!
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8. Resetting the DI-624 to Factory Default Settings
After you have tried other methods for troubleshooting your network, you may
choose to Reset the DI-624 to the factory default settings. Remember that D-
Link AirPro products network together, out of the box, at the factory default
settings.
To hard-reset the DI-624 to Factory Default Settings, please do the following:
Troubleshooting
!
!
!
!After the DI-624 reboots (this may take a few minutes) it
will be reset to the factory Default settings
Use a paper clip to press the Reset button
Hold for about 10 seconds and then release
Locate the Reset button on the back of the DI-624
Reset
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IP Filtering
URL Filtering
Domain Blocking
Scheduling
IEEE 802.11b
IEEE 802.3
IEEE 802.3u
Technical Specifications
L2TP
!
!
!
Standards
VPN Pass Through/ Multi-Sessions
PPTP
Device Management
Web-Based- Internet Explorer v6 or later; Netscape Navigator v6
or later; or other Java-enabled browsers
Advanced Firewall Features
NAT with VPN Passthrough (Network Address Translation)
!
!
!
!
!
!
!
!
95% maximum (non-condensing)
Wireless Operating Range
Operating Temperature
32ºF to 131ºF (0ºC to 55ºC)
!
Humidity:
!
! Indoors – up to 328 feet (100 meters)
!IPSec
!DHCP Server and Client
!MAC Filtering
! Outdoors – up to 1312 feet (400 meters)
Safety and Emissions:
FCC
!
!IEEE 802.11g
2.4GHz to 2.462GHz
!
Wireless Frequency Range:
62
LEDs: Power
WAN
Physical Dimensions:
Technical Specifications
!
!
L = 7.56 inches (192mm)
W = 4.65 inches (118mm)
H = 1.22 inches (31mm)
!
!
!
Wireless Transmit Power:
15dBm ± 2dB
!
Security:
802.1x
WPA- WiFi Protected Access
(64-,128-WEP with TKIP, MIC, IV Expansion, Shared Key
Authentication)
!
!
External Antenna Type:
Single detachable reverse SMA
!
Orthogonal Frequency Division Multiplexing (OFDM)
Modulation Technology:
!
Power Input:
Ext. Power Supply DC 5V, 3.0A
Weight:
10.8 oz. (0.3kg)
!
LAN (10/100)
WLAN (Wireless Connection)
!
!
!
Warranty:
3 year
!
63
54 Mbps
48 Mbps
36 Mbps
24 Mbps
18 Mbps
12 Mbps
11 Mbps
9 Mbps
6 Mbps
5.5 Mbps
2 Mbps
1 Mbps
Wireless Data Rates with Automatic Fallback:
!
!
!
!
54Mbps OFDM, 10% PER, -68dBm
48Mbps OFDM, 10% PER, -68dBm
36Mbps OFDM, 10% PER, -75dBm
!
!
!
Receiver Sensitivity:
24Mbps OFDM, 10% PER, -79dBm
18Mbps OFDM, 10% PER, -82dBm
12Mbps OFDM, 10% PER, -84dBm
!
!
!
11Mbps CCK, 8% PER, -82dBm
9Mbps OFDM, 10% PER, -87dBm
6Mbps OFDM, 10% PER, -88dBm
5.5Mbps CCK, 8% PER, -85dBm
2Mbps QPSK, 8% PER, -86dBm
1Mbps BPSK, 8% PER, -89dBm
!
Technical Specifications
!
!
!
!
!
!
!
!
!
!
!
!
!
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Frequently Asked Questions
When entering the IP Address of the DI-624 (192.168.0.1), you are not connecting to
the Internet or have to be connected to the Internet. The device has the utility built-in
to a ROM chip in the device itself. Your computer must be on the same IP subnet to
connect to the web-based utility.
To resolve difficulties accessing a web utility, please follow the steps below.
Step 1
Verify physical connectivity by checking for solid link lights on the device. If
you do not get a solid link light, try using a different cable or connect to a different
port on the device if possible. If the computer is turned off, the link light may not be
on.
The following connections require a Crossover Cable:
Computer to Computer
Computer to Uplink Port
Computer to Access Point
Computer to Print Server
Computer/XBOX/PS2 to DWL-810
Computer/XBOX/PS2 to DWL-900AP+
Uplink Port to Uplink Port (hub/switch)
Normal Port to Normal Port (hub/switch)
The following connections require a Straight-through Cable:
Computer to Residential Gateway/Router
Computer to Normal Port (hub/switch)
Access Point to Normal Port (hub/switch)
Print Server to Normal Port (hub/switch)
Uplink Port to Normal Port (hub/switch)
Rule of Thumb:
”If there is a link light, the cable is right.”
What type of cable should I be using?
Why can´t I access the web based configuration?
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Frequently Asked Questions (continued)
What type of cable should I be using? (continued)
What´s the difference between a crossover cable and a straight-through
cable?
The wiring in crossover and straight-through cables are different. The two types
of cable have different purposes for different
LAN configurations. EIA/TIA 568A/568B
define the wiring standards and allow for
two different wiring color codes as
illustrated in the following diagram.
*The wires with colored backgrounds may
have white stripes and may be denoted
that way in diagrams found elsewhere.
How to tell straight-through cable from
a crossover cable:
The main way to tell the difference
between the two cable types is to compare
the wiring order on the ends of the cable. If
the wiring is the same on both sides, it is
straight-through cable. If one side has opposite wiring, it is a crossover cable.
All you need to remember to properly configure the cables is the pinout order of
the two cable ends and the following rules:
A straight-through cable has identical ends
A crossover cable has different ends
It makes no functional difference which standard you follow for straight-through
cable ends, as long as both ends are the same. You can start a crossover cable
with either standard as long as the other end is the other standard. It makes no
functional difference which end is which. The order in which you pin the cable is
important. Using a pattern other than what is specified in the above diagram
could cause connection problems.
When to use a crossover cable and when to use a straight-through cable:
Computer to Computer – Crossover
Computer to an normal port on a Hub/Switch – Straight-through
Computer to an uplink port on a Hub/Switch - Crossover
Hub/Switch uplink port to another Hub/Switch uplink port – Crossover
Hub/Switch uplink port to another Hub/Switch normal port - Straight-through
Why can´t I access the web based configuration? (continued)
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Step 3 Configure your Internet settings.
Step 2 Disable any Internet security software running on the computer. Software
firewalls like Zone Alarm, Black Ice, Sygate, Norton Personal Firewall, etc. might
block access to the configuration pages. Check the help files included with your
firewall software for more information on disabling or configuring it.
Frequently Asked Questions (continued)
Click to the Connection tab and set the dial-
up option to Never Dial a Connection. Click
the LAN Settings button
Nothing should be checked. Click OK
Go to the Advanced tab and click the
button to restore these settings to their
defaults
Click OK. Go to the desktop and close any open
windows
Go to Start>Settings>Control Panel. Double click
the Internet Options Icon. From the Security tab,
click the button to restore the settings to their
defaults.
Why can´t I access the web based configuration? (continued)
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Frequently Asked Questions (continued)
Step 4 Check your IP Address. Your computer must have an IP Address in the same
range of the device you are attempting to configure. Most D-Link devices use the
192.168.0.X range.
How can I find my IP Address in Windows 95, 98, or
ME?
Step 1 Click on Start, then click on Run.
Step 2 The Run Dialogue Box will appear. Type winipcfg in the window as shown
then click OK.
Step 3 The IP Configuration window will appear, displaying your Ethernet
Adapter Information.
! Select your adapter from the drop down menu.
! If you do not see your adapter in the drop down menu, your adapter is
not properly installed.
Step 4 After selecting your adapter, it will display your IP Address, subnet
mask, and default gateway.
Step 5 Click OK to close the IP Configuration window
Why can´t I access the web based configuration? (continued)
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Frequently Asked Questions (continued)
Step 4 (continued) Check your IP Address. Your computer must have an IP Address
in the same range of the device you are attempting to configure. Most D-Link devices
use the 192.168.0.X range.
How can I find my IP Address in Windows 2000/XP?
Step 1 Click on Start and select Run.
Step 2 Type cmd then click OK.
Step 3 From the Command Prompt, enter ipconfig. It will return your IP
Address, subnet mask, and default gateway
Step 4 Type exit to close the command prompt.
Why can´t I access the web based configuration? (continued)
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Frequently Asked Questions (continued)
Step 4 (continued) Check your IP Address. Your computer must have an IP Address
in the same range of the device you are attempting to configure. Most D-Link devices
use the 192.168.0.X range.
Make sure you take note of your computer´s Default Gateway IP Address. The Default
Gateway is the IP Address of the D-Link router. By default, it should be 192.168.0.1.
How can I assign a Static IP Address in Windows XP?
Step 1
Click on Start > Control Panel > Network and Internet Connections >
Network connections.
Step 2 See Step 2 for Windows 2000 and continue from there.
How can I assign a Static IP Address in Windows 2000?
Step 1 Right-click on My Network
Places and select Properties.
Step 2 Right-click on the Local
Area Connection which represents
your network card and select
Properties.
Highlight Internet Protocol (TCP/
IP) and click Properties.
Why can´t I access the web based configuration? (continued)
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Frequently Asked Questions (continued)
How can I assign a Static IP Address in Windows 2000?
(continued)
Click Use the following IP Address and
enter an IP Address that is on the same
subnet as the LAN IP Address on your
router. Example: If the router´s LAN IP
Address is 192.168.0.1, make your IP
Address 192.168.0.X where X = 2-99.
Make sure that the number you choose is
not in use on the network.
Set the Default Gateway to be the
same as the LAN IP Address of your
router (192.168.0.1).
Set the Primary DNS to be the same as
the LAN IP address of your router
(192.168.0.1).
The Secondary DNS is not needed or enter a DNS server from your ISP.
Click OK twice. You may be asked if you want to reboot your computer. Click
Yes.
How can I assign a Static IP
Address in Windows 98/Me?
Step 1 From the desktop, right-click on the
Network Neigborhood icon (Win ME - My
Network Places) and select Properties
Highlight TCP/IP and click the Properties
button. If you have more than 1 adapter,
then there will be a TCP/IP “Binding” for
each adapter. Highlight TCP/IP > (your
network adapter) and then click
Properties.
Why can´t I access the web based configuration? (continued)
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Frequently Asked Questions (continued)
How can I assign a Static IP Address in Windows
98/Me? (continued)
Step 2 Click Specify an IP Address.
Step 3 Click on the Gateway tab.
Enter the LAN IP Address of your router
here (192.168.0.1).
Click Add when finished.
Step 4 Click on the DNS Configuration tab.
Enter in an IP Address that is on the same
subnet as the LAN IP Address on your router.
Example: If the router´s LAN IP Address is
192.168.0.1, make your IP Address
192.168.0.X where X is between 2-99. Make
sure that the number you choose is not in
use on the network.
Step 5 Click OK twice.
Click Enable DNS. Type in a Host (can be
any word). Under DNS server search order,
enter the LAN IP Address of your router
(192.168.0.1). Click Add.
When prompted to reboot your computer,
click Yes.
After you reboot, the computer will now have
a static, private IP Address.
Why can´t I access the web based configuration? (continued)
Step 5 Access the web management. Open your web
browser and enter the IP Address of your D-Link device in
the address bar. This should open the login page for the web
management. Follow instructions to login and complete the configuration.
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Frequently Asked Questions (continued)
How can I setup my router to work with a Cable modem connection?
Dynamic Cable connection
(IE AT&T-BI, Cox, Adelphia, Rogers, Roadrunner, Charter, and Comcast).
Note: Please configure the router with the computer that was last connected directly
to the cable modem.
Step 1 Log into the web based configuration by typing in the IP Address of the router
(default:192.168.0.1) in your web browser. The username is admin (all lowercase) and
the password is blank (nothing).
Step 2 Click the Home tab and click the
WAN button. Dynamic IP Address is the
default value, however, if Dynamic IP Address
is not selected as the WAN type, select
Dynamic IP Address by clicking on the radio
button. Click Clone Mac Address. Click on
Apply and then Continue to save the
changes.
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73
Frequently Asked Questions (continued)
How can I setup my router to work with a Cable modem connection?
(continued)
Step 3 Power cycle the cable modem and router:
Turn the cable modem off (first) . Turn the router off Leave them off for 2 minutes.**
Turn the cable modem on (first). Wait until you get a solid cable light on the cable
modem. Turn the router on. Wait 30 seconds.
** If you have a Motorola (Surf Board) modem, leave off for at least 5 minutes.
Step 4 Follow step 1 again and log back into the web configuration. Click the Status
tab and click the Device Info button. If you do not already have a public IP Address
under the WAN heading, click on the DHCP Renew and Continue buttons.
Static Cable Connection
Step 1 Log into the web based configuration by
typing in the IP Address of the router
(default:192.168.0.1) in your web browser. The
username is admin (all lowercase) and the password
is blank (nothing).
Step 2 Click the Home tab and click the WAN
button. Select Static IP Address and enter your
static settings obtained from
the ISP in the fields provided.
If you do not know your
settings, you must contact
your ISP.
Step 3 Click on Apply and
then click Continue to save
the changes.
Step 4 Click the Status tab
and click the Device Info
button. Your IP Address
information will be displayed
under the WAN heading.
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74
Frequently Asked Questions (continued)
How can I setup my router to work with Earthlink DSL or any PPPoE
connection?
Make sure you disable or uninstall any PPPoE software such as WinPoet or Enternet
300 from your computer or you will not be able to connect to the Internet.
Step 1 Upgrade Firmware if needed.
(Please visit the D-Link tech support website at: http://support.dlink.com for the latest
firmware upgrade information.)
Step 2 Take a paperclip and perform a hard reset. With the unit on, use a paperclip
and hold down the reset button on the back of the unit for 10 seconds. Release it and
the router will recycle, the lights will blink, and then stabilize.
Step 3 After the router stabilizes, open your browser and enter 192.168.0.1 into the
address window and hit the Enter key. When the password dialog box appears, enter
the username admin and leave the password blank. Click OK.
If the password dialog box does not come up repeat Step 2.
Note: Do not run Wizard.
Step 4 Click on the WAN tab on left-hand side of the screen. Select PPPoE.
Step 5 Select Dynamic PPPoE (unless your ISP supplied you with a static IP
Address).
Step 6 In the username field enter ELN/username@earthlink.net and your
password, where username is your own username.
For SBC Global users, enter username@sbcglobal.net.
For Ameritech users, enter username@ameritech.net.
For BellSouth users, enter username@bellsouth.net.
For Mindspring users, enter username@mindspring.com.
For most other ISPs, enter username.
Step 7 Maximum Idle Time should be set to zero. Set MTU to 1492, unless
specified by your ISP, and set Autoreconnect to Enabled.
Note: If you experience problems accessing certain websites and/or email issues,
please set the MTU to a lower number such as 1472, 1452, etc. Contact your ISP for
more information and the proper MTU setting for your connection.
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Step 8 Click Apply. When prompted, click Continue. Once the screen refreshes,
unplug the power to the D-Link router.
Step 9 Turn off your DSL modem for 2-3 minutes. Turn back on. Once the modem
has established a link to your ISP, plug the power back into the D-Link router. Wait
about 30 seconds and log back into the router.
Step 10 Click on the Status tab in the web configuration where you can view the
device info. Under WAN, click Connect. Click Continue when prompted. You should
now see that the device info will show an IP Address, verifying that the device has
connected to a server and has been assigned an IP Address.
How can I setup my router to work with Earthlink DSL or any PPPoE
connection? (continued)
Frequently Asked Questions (continued)
Can I use my D-Link Broadband Router to share my Internet
connection provided by AOL DSL Plus?
In most cases yes. AOL DSL+ may use PPPoE for authentication bypassing the
client software. If this is the case, then our routers will work with this service. Please
contact AOL if you are not sure.
To set up your router:
Step 1 Log into the web-based configuration (192.168.0.1) and configure the WAN
side to use PPPoE.
Step 2 Enter your screen name followed by @aol.com for the user name. Enter your
AOL password in the password box.
Step 3 You will have to set the MTU to 1400. AOL DSL does not allow for anything
higher than 1400.
Step 4 Apply settings.
Step 5 Recycle the power to the modem for 1 minute and then recycle power to the
router. Allow 1 to 2 minutes to connect.
If you connect to the Internet with a different internet service provider and want to use
the AOL software, you can do that without configuring the router’s firewall settings.
You need to configure the AOL software to connect using TCP/IP.
Go to http://www.aol.com for more specific configuration information of their software.
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76
Frequently Asked Questions (continued)
How do I open ports on my router?
To allow traffic from the internet to enter your local network, you will need to open up
ports or the router will block the request.
Step 1 Open your web browser
and enter the IP Address of
your D-Link router
(192.168.0.1). Enter username
(admin) and your password
(blank by default).
Step 2 Click on Advanced on
top and then click Virtual
Server on the left side.
Step 3 Check Enabled to
activate entry.
Step 4 Enter a name for your virtual server entry.
Step 5 Next to Private IP, enter the IP Address of the computer on your local
network that you want to allow the incoming service to.
Step 6 Choose Protocol Type - either TCP, UDP, or both. If you are not sure, select
both.
Step 7 Enter the port information next to Private Port and Public Port. The private
and public ports are usually the same. The public port is the port seen from the WAN
side, and the private port is the port being used by the application on the computer
within your local network.
Step 8 Enter the Schedule information.
Step 9 Click Apply and then click Continue.
Note: Make sure DMZ host is disabled. If DMZ is enabled, it will disable all Virtual
Server entries.
Because our routers use NAT (Network Address Translation), you can only open a
specific port to one computer at a time. For example: If you have 2 web servers on
your network, you cannot open port 80 to both computers. You will need to configure
1 of the web servers to use port 81. Now you can open port 80 to the first computer
and then open port 81 to the other computer.
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77
Frequently Asked Questions (continued)
What is DMZ?
Demilitarized Zone:
In computer networks, a DMZ (demilitarized zone) is a computer host or small
network inserted as a neutral zone between a company´s private network and the
outside public network. It prevents outside users from getting direct access to a
server that has company data. (The term comes from the geographic buffer zone that
was set up between North Korea and South Korea following the UN police action in
the early 1950s.) A DMZ is an optional and more secure approach to a firewall and
effectively acts as a proxy server as well.
In a typical DMZ configuration for a small company, a separate computer (or host in
network terms) receives requests from users within the private network for access to
Web sites or other companies accessible on the public network. The DMZ host then
initiates sessions for these requests on the public network. However, the DMZ host is
not able to initiate a session back into the private network. It can only forward packets
that have already been requested.
Users of the public network outside the company can access only the DMZ host. The
DMZ may typically also have the company´s Web pages so these could be served to
the outside world. However, the DMZ provides access to no other company data. In
the event that an outside user penetrated the DMZ hosts security, the Web pages
might be corrupted but no other company information would be exposed. D-Link, a
leading maker of routers, is one company that sells products designed for setting up
a DMZ
How do I configure the DMZ Host?
The DMZ feature allows you to forward all incoming ports to one computer on the local
network. The DMZ, or Demilitarized Zone, will allow the specified computer to be
exposed to the Internet. DMZ is useful when a certain application or game does not
work through the firewall. The computer that is configured for DMZ will be completely
vulnerable on the Internet, so it is suggested that you try opening ports from the
Virtual Server or Firewall settings before using DMZ.
Step 1 Find the IP address of the computer you want to use as the DMZ host.
To find out how to locate the IP Address of the computer in Windows XP/2000/ME/9x
or Macintosh operating systems please refer to Step 4 of the first question in this
section (Frequently Asked Questions).
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78
Frequently Asked Questions (continued)
Step 2 Log into the web based configuration of the router by typing in the IP Address
of the router (default:192.168.0.1) in your web browser. The username is admin (all
lowercase) and the password is blank (nothing)
How do I configure the DMZ Host? (continued)
Step 3 Click the Advanced tab and then click on the DMZ button. Select Enable and
type in the IP Address you found in step 1.
Step 4 Click Apply
and then Continue to
save the changes.
Note: When DMZ is
enabled, Virtual Server
settings will still be
effective. Remember,
you cannot forward the
same port to multiple
IP Addresses, so the
Virtual Server settings
will take priority over
DMZ settings.
DI-624
admin
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79
Frequently Asked Questions (continued)
How do I open a range of ports on my DI-624 using Firewall rules?
Step 1 Access the router’s web configuration by entering the router’s IP Address in
your web browser. The default IP Address is 192.168.0.1. Login using your password.
The default username is “admin” and the password is blank.
If you are having difficulty accessing web management, please see the first question
in this section.
Step 2 From the web management Home page, click the Advanced tab then click
the Firewall button.
Step 3 Click on
Enabled and type in
a name for the new
rule.
Step 4 Choose WAN
as the Source and
enter a range of IP
Addresses out on the
internet that you
would like this rule
applied to. If you
would like this rule to
allow all internet
users to be able to
access these ports,
then put an Asterisk
in the first box and
leave the second box
empty.
Step 5 Select LAN as the Destination and enter the IP Address of the computer on
your local network that you want to allow the incoming service to. This will not work
with a range of IP Addresses.
Step 6 Enter the port or range of ports that are required to be open for the incoming
service.
Step 7 Click Apply and then click Continue.
Because our routers use NAT (Network Address Translation), you can only open a
specific port to one computer at a time. For example: If you have 2 web servers on
your network, you cannot open port 80 to both computers. You will need to configure
1 of the web servers to use port 81. Now you can open port 80 to the first computer
and then open port 81 to the other computer.
Note: Make sure DMZ host is disabled.
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80
Frequently Asked Questions (continued)
What are virtual servers?
A Virtual Server is defined as a service port, and all requests to this port will be
redirected to the computer specified by the server IP. For example, if you have an FTP
Server (port 21) at 192.168.0.5, a Web server (port 80) at 192.168.0.6, and a VPN
server at 192.168.0.7, then you need to specify the following virtual server mapping
table:
Server Port Server IP Enable
21 192.168.0.5 X
80 192.168.0.6 X
1723 192.168.0.7 X
How do I use PC Anywhere with my DI-624 router?
You will need to open 3 ports in the Virtual Server section of your D-Link router.
Step 1 Open your web browser and enter the IP Address of the router (192.168.0.1).
Step 2 Click on Advanced at the top and then click Virtual Server on the left side.
Step 3 Enter the
information as seen
below. The Private IP
is the IP Address of the
computer on your local
network that you want to
connect to.
Step 4 The first entry
will read as shown here:
Step 5 Click Apply
and then click Continue.
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81
How do I use PC Anywhere with my DI-624 router? (continued)
Frequently Asked Questions (continued)
Step 6 Create
a second entry
as shown here:
Step 7 Click
Apply and then
click Continue.
Step 8 Create
a third and final
entry as shown
here:
Step 9 Click Apply and then click Continue.
Step 10 Run PCAnywhere from the remote site and use the WAN IP Address of the
router, not your computer´s IP Address.
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82
How can I use eDonkey behind my D-Link Router?
Frequently Asked Questions (continued)
You must open ports on your router to allow incoming traffic while using eDonkey.
eDonkey uses three ports (4 if using CLI):
4661 (TCP) To connect with a server
4662 (TCP) To connect with other clients
4665 (UDP) To communicate with servers other than the one you are connected to.
4663 (TCP) *Used with the command line (CLI) client when it is configured to allow
remote connections. This is the case when using a Graphical Interface (such as the
Java Interface) with the client.
Step 1 Open your web browser and enter the IP Address of your router
(192.168.0.1). Enter username (admin) and your password (leave blank).
Step 2 Click on Advanced and then click Firewall.
Step 3 Create a
new firewall rule:
Click Enabled.
Enter a name
(edonkey).
Click Allow.
Next to Source,
select WAN
under interface. In
the first box,
enter an *. Leave
the second box
empty.
Next to
Destination,
select LAN under
interface. Enter
the IP Address of
the computer you
are running
eDonkey from.
Leave the second
box empty. Under Protocol, select *. In the port range boxes, enter 4661 in the first
box and then 4665 in the second box. Click Always or set a schedule.
Step 4 Click Apply and then Continue.
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83
Frequently Asked Questions (continued)
To allow you to play SOCOM and hear audio, you must download the latest firmware
for the router (if needed), enable Game Mode, and open port 6869 to the IP Address of
your Playstation.
Step 1 Upgrade firmware (follow link above).
Step 2 Open your web browser and enter the IP Address of the router (192.168.0.1).
Enter username (admin) and your password (blank by default).
Step 3 Click on the Advanced tab and then click on Virtual Server on the left side.
Step 4 You will now create a new Virtual Server entry. Click Enabled and enter a
name (socom). Enter the IP Address of your Playstation for Private IP.
Step 5 For Protocol Type select Both. Enter 6869 for both the Private Port and
Public Port. Click Always. Click Apply to save changes and then Continue
Step 6 Click on the Tools tab and then Misc on the left side.
Step 7 Make sure Gaming Mode is Enabled. If not, click Enabled. Click Apply
and then Continue.
socom
192.168.0.100
Both
6869
6869
How do I set up my router for SOCOM on my Playstation 2?
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84
Frequently Asked Questions (continued)
How can I use Gamespy behind my D-Link router?
Step 1 Open your web browser and enter the IP Address of the router (192.168.0.1).
Enter admin for the username and your password (blank by default).
Step 2 Click on the Advanced tab and then click Virtual Server on the left side.
Step 3 You will create 2 entries.
Step 4 Click Enabled and enter
Settings:
Click Apply and then continue
Step 5 Enter 2nd entry:
Click Enabled
Click Apply and then continue.
Both
192.168.0.100
gamespy1
3783
3783
192.168.0.100
gamespy2
6500
6500
Both
NAME - Gamespy1
PRIVATE IP - The IP
Address of your computer
that you are running
Gamespy from.
PROTOCOL TYPE - Both
PRIVATE PORT - 3783
PUBLIC PORT - 3783
SCHEDULE - Always.
NAME - Gamespy2
PRIVATE IP - The IP
Address of your computer
that youare running
Gamespy from.
PROTOCOL TYPE - Both
PRIVATE PORT - 6500
PUBLIC PORT - 6500
SCHEDULE - Always.
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85
Frequently Asked Questions (continued)
How do I configure my router for KaZaA and Grokster?
The following is for KaZaA, Grokster, and others using the FastTrack P2P file sharing
system.
In most cases, you do not have to configure anything on the router or on the Kazaa
software. If you are having problems, please follow steps below:
Step 1 Enter the IP Address of your router in a web browser (192.168.0.1).
Step 2 Enter your username (admin) and your password (blank by default).
Step 3 Click on Advanced and then click Virtual Server.
Step 4 Click Enabled and then enter a Name (kazaa for example).
Step 5 Enter the IP Address of the computer you are running KaZaA from in the
Private IP box. Select TCP for the Protocol Type.
Step 6 Enter 1214 in the Private and Public Port boxes. Click Always under
schedule or set a time range. Click Apply.
Make sure that you did not enable proxy/firewall in the KaZaA software.
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86
Frequently Asked Questions (continued)
How do I configure my router to play Warcraft 3?
You must open ports on your router to allow incoming traffic while hosting a game in
Warcraft 3. To play a game, you do not have to configure your router.
Warcraft 3 (Battlenet) uses port 6112.
For the DI-604, DI-614+. DI-624,
DI-754, DI-764, or DI-774:
Step 1 Open your web browser
and enter the IP Address of your
router (192.168.0.1). Enter
username (admin) and your
password (leave blank).
Step 2 Click on Advanced and
then click Virtual Server.
Step 3 Create a new entry: Click
Enabled. Enter a name
(warcraft3). Private IP - Enter the
IP Address of the computer you
want to host the game. Select
Both for Protocol Type Enter 6112 for both Private Port and Public Port Click Always
or set a schedule.
Step 4 Click Apply and then Continue.
Note: If you want multiple computers from you LAN to play in the same game that
you are hosting, then repeat the steps above and enter the IP Addresses of the other
computers. You will need to change ports. Computer #2 can use port 6113, computer
#3 can use 6114, and so on.
You will need to change the port information within the Warcraft 3 software for
computers #2 and up.
Configure the Game Port information on each computer:
Start Warcraft 3 on each computer, click Options > Gameplay. Scroll down and you
should see Game Port. Enter the port number as you entered in the above steps.
192.168.0.100
warcraft3
6112
6112
both
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87
Frequently Asked Questions (continued)
How do I use NetMeeting with my D-Link Router?
Unlike most TCP/IP applications, NetMeeting uses DYNAMIC PORTS instead of
STATIC PORTS. That means that each NetMeeting connection is somewhat different
than the last. For instance, the HTTP web site application uses port 80. NetMeeting
can use any of over 60,000 different ports.
All broadband routers using (only) standard NAT and all internet sharing programs like
Microsoft ICS that use (only) standard NAT will NOT work with NetMeeting or other
h.323 software packages.
The solution is to put the router in DMZ.
Note: A few hardware manufacturers have taken it on themselves to actually provide
H.323 compatibility. This is not an easy task since the router must search each
incoming packet for signs that it might be a netmeeting packet. This is a whole lot
more work than a router normally does and may actually be a weak point in the
firewall. D-Link is not one of the manufacturers.
To read more on this visit http://www.HomenetHelp.com
How do I set up my router to use iChat? -for Macintosh users-
You must open ports on your router to allow incoming traffic while using iChat.
iChat uses the following ports: 5060 (UDP) 5190 (TCP) File Sharing 16384-16403
(UDP) To video conference with other clients
Step 1 Open your web browser and enter the IP Address of your router
(192.168.0.1). Enter username (admin) and your password (leave blank).
Step 2 Click on Advanced and then click Firewall.
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88
Frequently Asked Questions (continued)
Step 3 Create a new
firewall rule:
Leave the second box empty. Under Protocol, select UDP. In the port range boxes,
enter 5060 in the first box and leave the second box empty.
Click Always or set a schedule.
Step 4 Click Apply
and then Continue.
Step 5
Repeat steps 3 and 4
enter ichat2 and
open ports 16384-
16403 (UDP).
How do I set up my router to use iChat? -for Macintosh users-
(continued)
Click Enabled.
Enter a name
(ichat1).
Click Allow.
Next to Source,
select WAN under
interface.
In the first box,
enter an *.
Leave the second
box empty.
Next to
Destination,
select LAN under
interface.
Enter the IP
Address of the
computer you are running iChat from.
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89
Frequently Asked Questions (continued)
If using Mac OS X Firewall, you may need to temporarily turn off the firewall in
the Sharing preference pane on both computers.
To use the Mac OS X Firewall, you must open the same ports as in the router:
Step 1 Choose Apple menu > System Preferences.
Step 2 Choose View > Sharing.
Step 3 Click the Firewall tab.
Step 4 Click New.
Step 5 Choose Other from the Port Name pop-up menu.
Step 6 In the Port Number, Range or Series field, type in: 5060, 16384-16403.
Step 7 In the Description field type in: iChat AV
Step 8 Click OK.
For File Sharing:
Step 1 Click on
Advanced and then
Virtual Server.
Step 2 Check Enabled
to activate entry.
Step 3 Enter a name for
your virtual server entry
(ichat3).
Step 4 Next to Private
IP, enter the IP Address
of the computer on your
local network that you
want to allow the
incoming service to.
Step 5 Select TCP for
Protocol Type.
Step 6 Enter 5190 next to Private Port and Public Port.
Stsp 7 Click Always or configure a schedule.
Step 8 Click Apply and then Continue.
How do I set up my router to use iChat? -for Macintosh users-
(continued)
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90
Frequently Asked Questions (continued)
How do I send or receive a file via iChat when the Mac OSX firewall
is active? -for Macintosh users- Mac OS X 10.2 and later
“iChat cannot send or receive a file when the Mac OS X firewall is active in its default
state. If you have opened the AIM port, you may be able to receive a file but not send
them.
In its default state, the Mac OS X firewall blocks file transfers using iChat or America
Online AIM software. If either the sender or receiver has turned on the Mac OS X firewall,
the transfer may be blocked.
The simplest workaround is to temporarily turn off the firewall in the Sharing preference
pane on both computers. This is required for the sender. However, the receiver may keep
the firewall on if the AIM port is open. To open the AIM port:
If you do not want to turn off the firewall at the sending computer, a different file sharing
service may be used instead of iChat. The types of file sharing available in Mac OS X are
outlined in technical document 106461, "Mac OS X: File Sharing" in the AppleCare Knowl-
edge base online.
Note: If you use a file sharing service when the firewall is turned on, be sure to click the
Firewall tab and select the service you have chosen in the "Allow" list. If you do not do
this, the firewall will also block the file sharing service. “
The following information is from the online Macintosh AppleCare knowledge base:
Step 1 Choose Apple menu > System Preferences.
Step 2 Choose View > Sharing.
Step 3 Click the Firewall tab.
Step 4 Click New.
Step 5 Choose AOL IM from the Port Name pop-up menu. The number 5190
should already be filled in for you.
Step 6 Click OK.
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91
What is NAT?
NAT stands for Network Address Translator. It is proposed and described in RFC-
1631 and is used for solving the IP Address depletion problem. Basically, each NAT
box has a table consisting of pairs of local IP Addresses and globally unique
addresses, by which the box can “translate” the local IP Addresses to global address
and vice versa. Simply put, it is a method of connecting multiple computers to the
Internet (or any other IP network) using one IP Address.
D-Link´s broadband routers (ie: DI-604) support NAT. With proper configuration,
multiple users can access the Internet using a single account via the NAT device.
For more information on RFC-1631: The IP Network Address Translator (NAT), visit
http://www.faqs.org/rfcs/rfc1631.html
Frequently Asked Questions (continued)
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92
You can find software updates and user documentation on the D-Link website.
D-Link provides free technical support for customers within the United States and
within Canada for the duration of the warranty period on this product.
U.S. and Canadian customers can contact D-Link technical support through our web
site, or by phone.
Tech Support for customers within the United States:
D-Link Technical Support over the Telephone:
(877) 453-5465
24 hours a day, seven days a week.
D-Link Technical Support over the Internet:
http://support.dlink.com
email:support@dlink.com
Tech Support for customers within Canada:
D-Link Technical Support over the Telephone:
(800) 361-5265
Monday to Friday 8:30am to 9:00pm EST
D-Link Technical Support over the Internet:
http://support.dlink.ca
email:support@dlink.ca
When contacting technical support, please provide the following information:
• Serial number of the unit
• Model number or product name
• Software type and version number
Technical Support
93
Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited
warranty for its product only to the person or entity that originally purchased the product from:
•D-Link or its authorized reseller or distributor and
•Products purchased and delivered within the fifty states of the United States, the District of
Columbia, U.S. Possessions or Protectorates, U.S. Military Installations, addresses with an
APO or FPO.
Limited Warranty: D-Link warrants that the hardware portion of the D-Link products described
below will be free from material defects in workmanship and materials from the date of original retail
purchase of the product, for the period set forth below applicable to the product type (“Warranty
Period”), except as otherwise stated herein.
3-Year Limited Warranty for the Product(s) is defined as follows:
•Hardware (excluding power supplies and fans) Three (3) Years
•Power Supplies and Fans One (1) Year
•Spare parts and spare kits Ninety (90) days
D-Link’s sole obligation shall be to repair or replace the defective Hardware during the Warranty Period
at no charge to the original owner or to refund at D-Link’s sole discretion. Such repair or replacement will
be rendered by D-Link at an Authorized D-Link Service Office. The replacement Hardware need not be
new or have an identical make, model or part. D-Link may in its sole discretion replace the defective
Hardware (or any part thereof) with any reconditioned product that D-Link reasonably determines is
substantially equivalent (or superior) in all material respects to the defective Hardware. Repaired or
replacement Hardware will be warranted for the remainder of the original Warranty Period from the date
of original retail purchase. If a material defect is incapable of correction, or if D-Link determines in its sole
discretion that it is not practical to repair or replace the defective Hardware, the price paid by the original
purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the defective
Hardware. All Hardware (or part thereof) that is replaced by D-Link, or for which the purchase price is
refunded, shall become the property of D-Link upon replacement or refund.
Limited Software Warranty: D-Link warrants that the software portion of the product (“Software”)
will substantially conform to D-Link’s then current functional specifications for the Software, as set forth
in the applicable documentation, from the date of original retail purchase of the Software for a period of
ninety (90) days (“Warranty Period”), provided that the Software is properly installed on approved
hardware and operated as contemplated in its documentation. D-Link further warrants that, during the
Warranty Period, the magnetic media on which D-Link delivers the Software will be free of physical
defects. D-Link’s sole obligation shall be to replace the non-conforming Software (or defective media)
with software that substantially conforms to D-Link’s functional specifications for the Software or to
refund at D-Link’s sole discretion. Except as otherwise agreed by D-Link in writing, the replacement
Software is provided only to the original licensee, and is subject to the terms and conditions of the
license granted by D-Link for the Software. Software will be warranted for the remainder of the original
Warranty Period from the date or original retail purchase. If a material non-conformance is incapable of
correction, or if D-Link determines in its sole discretion that it is not practical to replace the non-
conforming Software, the price paid by the original licensee for the non-conforming Software will be
refunded by D-Link; provided that the non-conforming Software (and all copies thereof) is first returned
to D-Link. The license granted respecting any Software for which a refund is given automatically
terminates.
Non-Applicability of Warranty: The Limited Warranty provided hereunder for hardware and software
of D-Link’s products will not be applied to and does not cover any refurbished product and any product
purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the sellers,
or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case,
the product is being sold “As-Is” without any warranty whatsoever including, without limitation, the
Limited Warranty as described herein, notwithstanding anything stated herein to the contrary.
Submitting A Claim: The customer shall return the product to the original purchase point based on its
return policy. In case the return policy period has expired and the product is within warranty, the
customer shall submit a claim to D-Link as outlined below:
Warranty and Registration
(USA only)
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•The customer must submit with the product as part of the claim a written description of the
Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm
the same.
•The original product owner must obtain a Return Material Authorization (“RMA”) number from
the Authorized D-Link Service Office and, if requested, provide written proof of purchase of
the product (such as a copy of the dated purchase invoice for the product) before the
warranty service is provided.
•After an RMA number is issued, the defective product must be packaged securely in the
original or other suitable shipping package to ensure that it will not be damaged in transit, and
the RMA number must be prominently marked on the outside of the package. Do not include any
manuals or accessories in the shipping package. D-Link will only replace the defective portion
of the Product and will not ship back any accessories.
•The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery
(“COD”) is allowed. Products sent COD will either be rejected by D-Link or become the
property of D-Link. Products shall be fully insured by the customer. D-Link will not be held
responsible for any packages that are lost in transit to D-Link. The repaired or replaced
packages will be shipped to the customer via UPS Ground or any common carrier selected by
D-Link, with shipping charges prepaid. Expedited shipping is available if shipping charges are
prepaid by the customer and upon request.
•Return Merchandise Ship-To Address
USA: 53 Discovery Drive, Irvine, CA 92618
Canada: 2180 Winston Park Drive, Oakville, ON, L6H 5W1 (Visit http://www.dlink.ca for detailed
warranty information within Canada)
D-Link may reject or return any product that is not packaged and shipped in strict compliance with the
foregoing requirements, or for which an RMA number is not visible from the outside of the package. The
product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product
that is not packaged and shipped in accordance with the foregoing requirements, or that is determined
by D-Link not to be defective or non-conforming.
What Is Not Covered: This limited warranty provided by D-Link does not cover: Products, if in D-Link’s
judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse,
faulty installation, lack of reasonable care, repair or service in any way that is not contemplated in the
documentation for the product, or if the model or serial number has been altered, tampered with, defaced
or removed; Initial installation, installation and removal of the product for repair, and shipping costs;
Operational adjustments covered in the operating manual for the product, and normal maintenance;
Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage;
Any hardware, software, firmware or other products or services provided by anyone other than D-
Link; Products that have been purchased from inventory clearance or liquidation sales or other sales in
which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the
product. Repair by anyone other than D-Link or an Authorized D-Link Service Office will void this
Warranty.
Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE
PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING,
WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY
WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO
NINETY (90) DAYS. EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED
HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS
WITH THE PURCHASER OF THE PRODUCT.
Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE
UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY
FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER,
WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO,
DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE, COMPUTER
FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D-
LINK’S PRODUCT IS CONNECTED WITH, LOSS OF INFORMATION OR DATA CONTAINED IN, STORED ON,
OR INTEGRATED WITH ANY PRODUCT RETURNED TO D-LINK FOR WARRANTY SERVICE) RESULTING
FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY
BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS
REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT. THE MAXIMUM
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95
Governing Law: This Limited Warranty shall be governed by the laws of the State of California. Some
states do not allow exclusion or limitation of incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the foregoing limitations and exclusions may not apply. This limited
warranty provides specific legal rights and the product owner may also have other rights which vary
from state to state.
Trademarks: D-Link is a registered trademark of D-Link Systems, Inc. Other trademarks or registered
trademarks are the property of their respective manufacturers or owners.
Copyright Statement: No part of this publication or documentation accompanying this Product may
be reproduced in any form or by any means or used to make any derivative such as translation,
transformation, or adaptation without permission from D-Link Corporation/D-Link Systems, Inc., as
stipulated by the United States Copyright Act of 1976. Contents are subject to change without prior
notice. Copyright© 2002 by D-Link Corporation/D-Link Systems, Inc. All rights reserved.
CE Mark Warning: This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
FCC Statement: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communication. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/TV technician for help.
For detailed warranty outside the United States, please contact corresponding local
D-Link office.
Register your D-Link product online at http://support.dlink.com/register/
(07/11/2003)
FCC Caution:
(1) The devices are restricted to indoor operations within the 5.15 to 5.25GHz range. (2) For this
device to operate in the 5.15 to 5.25GHz range, the devices must use integral antennas.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. The antenna(s) used for this equipment must be installed to provide a separation
distance of at least eight inches (20 cm) from all persons.
s
This equipment must not be operated in conjunction with any other antenna.
LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT
COVERED BY THE WARRANTY. THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES
ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR
STATUTORY.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized
modifications to this equipment; such modifications could void the user’s authority to operate the
equipment.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one of
the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by
the party responsible for compliance could void the user's authority to
operate this equipment.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed
and operated with minimum distance 20cm between the radiator & your
body.
This transmitter must not be co-located or operating in conjunction with
any other antenna or transmitter.