DATECS BLUEPAD-50 Mobile payment terminal with Bluetooth connectivity, Magnetic Strip and Contactless reader User Manual BluePAD 50

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Document ID	3587903
Application ID	D/vI1ZoYEB82ZQ02337Usg==
Document Description	BLUEPAD-50 User Manual v4.0
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	81.18kB (1014759 bits)
Date Submitted	2017-09-29 00:00:00
Date Available	2017-09-29 00:00:00
Creation Date	2017-06-16 16:55:54
Producing Software	Microsoft® Word 2016
Document Lastmod	2017-06-16 16:55:54
Document Title	BluePAD-50
Document Creator	Microsoft® Word 2016
Document Author:	Georgi Iliev

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BLUEPAD-50 USER GUIDE
BLUEPAD-50 User Guide
© 2017 Datecs, Ltd.
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All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the
written permission of Datecs, Ltd.
The information contained in this document is subject to change without notice. Although Datecs has attempted to ensure
the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample
programs are for illustration only and may not be suited for your purpose. You should verify the applicability of any
example or sample program before placing the software into productive use. This document, including without limitation
the examples and software programs, is supplied “As-Is.”
Datecs, the Datecs logo, are registered trademarks of Datecs. Other brand names or trademarks associated with Datecs’s
products and services are trademarks of Datecs, Ltd. All other brand names and trademarks appearing in this manual are
the property of their respective holders.
Comments? Please e-mail all comments in this document to your local Datecs Support Team.
Datecs, Ltd.
4 Datecs Street
1592 Sofia, Bulgaria
www.datecs.bg
BLUEPAD-50 User Guide
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Legal Notice
“Made for iPod,” “Made for iPhone,” and Made for iPad” mean that an electronic accesory has been
designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the
developer to meet Apple performance standards. Apple is not responsible fort he operation of this
device or its compliance with safety and regulatory standards. Please note that the use of this
accesory with iPod, iPhone, or iPad may affect wireless performance.
Compatability
iPad, iPhone, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.
Lightning is a trademark of Apple Inc.
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FCC ID: YRWBLUEPAD-50
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
No changes shall be made to the equipment without the manufacturer’s permission as this may void
the user’s authority to operate the equipment.
This device has been designed and complies with the safety requirements for portable RF exposure in
accordance with FCC rule part 2.1093 and KDB 447498 D01.
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Contents
LEGAL NOTICE .................................................................................................................................................................... 3
COMPATABILITY ................................................................................................................................................................. 3
PREFACE ............................................................................................................................................................................ 7
AUDIENCE ................................................................................................................................................................................ 7
ORGANIZATION .......................................................................................................................................................................... 7
RELATED DOCUMENTATION .......................................................................................................................................................... 8
CONVENTIONS ................................................................................................................................................................... 8
TABLE 1 DOCUMENT CONVENTIONS ............................................................................................................................................. 8
OVERVIEW ......................................................................................................................................................................... 9
BLUEPAD-50 .......................................................................................................................................................................... 9
Features At a Glance......................................................................................................................................................... 9
FEATURES AND BENEFITS ................................................................................................................................................. 10
DEVICE SPECIFICATIONS ................................................................................................................................................... 11
BLUEPAD-50 CONTACTLESS VERSION ............................................................................................................................... 12
BLUEPAD-50 VERSIONS .................................................................................................................................................... 12
DEVICE OPERATION ......................................................................................................................................................... 13
SETUP .............................................................................................................................................................................. 14
SERVICE MODE .................................................................................................................................................................... 14
INFO VERSION ..................................................................................................................................................................... 15
INFO HARDWARE................................................................................................................................................................. 15
INFO KEYS ............................................................................................................................................................................ 15
TEST DISPLAY ....................................................................................................................................................................... 15
TEST KEYBOARD .................................................................................................................................................................. 15
TEST MSR ............................................................................................................................................................................. 16
TEST SCR .............................................................................................................................................................................. 16
KEYS DOWNLOAD ................................................................................................................................................................ 16
CLEAR DEA KEYS .................................................................................................................................................................. 16
EXIT ..................................................................................................................................................................................... 16
APPLICATION DOWNLOAD MODE .................................................................................................................................. 16
COMMUNICATION PARAMETERS ................................................................................................................................... 16
SETTINGS IN APPLICATION(DEPENDS OF THE APPLICATION) ......................................................................................... 17
MAGNETIC CARD READER USE ......................................................................................................................................... 18
TO CONDUCT A MAGNETIC CREDIT/DEBIT CARD TRANSACTION ........................................................................................................ 18
SMART CARD READER USE............................................................................................................................................... 19
TO CONDUCT A SMART CARD TRANSACTION ................................................................................................................................. 19
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CONTACTLESS CARD READING ......................................................................................................................................... 20
TO CONDUCT A MAGNETIC CREDIT/DEBIT CARD TRANSACTION ........................................................................................................ 20
TROUBLESHOOTING GUIDELINES ..................................................................................................................................... 21
BLANK DISPLAY........................................................................................................................................................................ 21
KEYPAD DOES NOT RESPOND ..................................................................................................................................................... 21
TRANSACTIONS FAIL TO PROCESS ................................................................................................................................................ 21
Check Magnetic Card Reader ......................................................................................................................................... 21
Check Smart Card Reader ............................................................................................................................................... 22
MAINTENANCE AND CLEANING ................................................................................................................................................... 22
MAIN BATTERY REPLACEMENT .................................................................................................................................................... 22
SERVICE AND SUPPORT.............................................................................................................................................................. 22
SERVICE RETURNS .................................................................................................................................................................... 23
DISPLAY INDICATIONS................................................................................................................................................................ 23
INDIVIDUAL PACKING .......................................................................................................................................................... 23
CONNECTING BLUEPAD-50 TO APPLE DEVICE (IOS) ....................................................................................................................... 24
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PREFACE
This guide is the primary source of information for setting up and installing BLUEPAD-50.
Audience
This guide provides simple descriptions of BLUEPAD-50 features, as well as basic
information for anyone installing and configuring BLUEPAD-50.
Organization
This guide is organized as follows:
Chapter 1, Overview. Provides an overview of the BLUEPAD-50.
Chapter 2, Specifications. Discusses power requirements and dimensions of BLUEPAD50, etc.
Chapter 3, Setup. Explains setup and installation of BLUEPAD-50.
This chapter tells how to establish connections with other devices.
Chapter 4, Maintenance and Cleaning. Explains maintenance of BLUEPAD-50.
Chapter 5, Service and Support. Provides information on contacting your
Datecs representative or service provider and information on how to order
accessories or documentation from Datecs.
Chapter 6, Troubleshooting Guidelines. Provides troubleshooting guidelines
should you encounter a problem in terminal installation and configuration.
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Related Documentation
To learn more BLUEPAD-50, refer to the following set of documents:
• BLUEPAD-50 Physical Security Features
• BLUEPAD-50 Firmware API Specifications
• BLUEPAD-50 Software Design Specifications
CONVENTIONS
Various conventions are used to help you quickly identify special formatting.
Table 1 describes these conventions and provides examples of their use.
Table 1 Document Conventions
Convention
Meaning
Example
Blue
Text in blue indicates terms thatare cross
references.
See Guide Conventions
Italics
Italic typeface indicates book titles or
emphasis.
The Information icon is used to highlight
important information.
You must not use this unit
underwater.
RS232-type devices work on
the BLUEPAD-50 Serial
communication port.
The unit is not waterproof or
dustproof, and is intended for
indoor use only.
Due to risk of shock do not use
the terminal near water.
The caution symbol indicates hardware or
Software failure, or loss of data.
The warning symbol is used as a warning
when bodily injury might occur.
Convention Meaning Example
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Overview
This chapter provides a brief description of Datecs’s BLUEPAD-50 device.
BLUEPAD-50
The BLUEPAD-50 unit is a handheld PIN pad with an integrated smart and magnetic stripe card reader
stripe reader, an optional Bluetooth module designed to be used with a variety of PDA’s, offering
advanced security and smart card processing capabilities.
BLUEPAD-50 supports both symmetric encryption algorithms (DES, 3DES, and AES) and asymmetric
encryption (RSA). This device internally manages simultaneous multiple keys through either Master
Session- or DUKPT-based processes, and offers high performance smart card processing, as well as
support for the new generation of 3-volt cards.
The BLUEPAD-50’ sleek and stylish ergonomic design offers power and performance in a smart card
and MSR-integrated PIN pad device.
Datecs ships variants of BLUEPAD-50 unit for different markets. Your unit may have a
different configuration, such as a Bluetooth module, etc. However, the basic processes
described in this guide remain the same, regardless of configuration.
Features At a Glance
• Delivers power and usability in a small
convenient hand-held design.
• Security architecture meets specifications for
PIN-entry devices (PED) and sophisticated file
authentication.
The BLUEPAD-50 provides the right combination of
features and functions in a small stylish device that
fits in the palm of your hand. This includes a
magnetic stripe card reader, smart card reader, an
integrated PIN pad, and an optional Bluetooth
module.
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Features and Benefits
Exceptional Ease of Use
• Bold, ergonomic design is sleek, stylish, and lightweight for conveniently handing the unit to the
consumer for PIN entry.
• Intuitive interface and large, colored control keys simplify training and reduce support requests.
• Highly readable display handles multiple languages.
Critical Security Protection
• Incorporates tamper-detection circuitry to resist unauthorized intrusion and supports a broad
spectrum of hardware and software-based security features.
• Integrated security modules simultaneously support sophisticated encryption (AES, DES, 3DES, RSA)
and key management schemes, including single and 3DES Master Session, single, and 3DES Derived.
Strong Feature Set
• Primary smart card reader support for synchronous and asynchronous smart cards.
• Support for international character sets and Unicode standard.
• BLUEPAD-50 has received EMV Level 1 approval for smart card solutions.
• BLUEPAD-50 has received EMV Level 2 approval for smart card solutions.
• BLUEPAD-50 has received PCI PTS 4.x SRED Security Certification.
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Device Specifications
Processor
ARM Cortex® M3 Security Microcontroller
Application Memory
64KB Internal ROM
256KB Internal RAM
1MB Internal Flash
4MB Serial Flash
Display
LCD, monochrome, 128 x 32, backlight
Memory
Keypad
Magnetic Card Reader
Smart Card Reader
Contactless Card Reader
for payment applications
(option)
Battery
Connectivity
Audio indication
OS compatibility
Reliability
Certifications
Dimensions (LxWxH), mm
Weight, g
• ON / OFF key
• 10 numeric keys
• 5 functional keys
• 3-track bi-directional reading
• ISO 7810, 7811 and 7813
ISO7816, EMV L1 certified
• AMEX ExpressPay MagStripe and EMV
• Discover ZIP and D-PAS
• MasterCard PayPass MagStripe and M/Chip
• VISA PayWave MSD and qVSDC
Rechargeable lithium-ion polymer battery 3.7V, 620 mAh
• USB
- Device
• BT 3.0 Class 2
- SPP - Serial Port Profile
- iAP - iPod Accessory Protocol
Electro-Magnetic Buzzer
iOS, Android, Windows, Windows Phone 8, Windows Mobile
• 500 000 chip card cycles
• 1 000 000 magnetic card swipes
• 1 000 000 single button clicks
CE, FCC, EMV Level 1, EMV Level 2, EMV Level 1 Contactless ,PCI PTS 4.x, Apple® MFi
110.3 x 68.6 x 13.3
110.3 x 68.6 x 17 (Contactless version)
102
124 (Contactless version)
Environmental
Drop Test
Operating: -10 C to +40 C / 5 to 90% RH
Storage: -15 C to +50 C / 5 to 90% RH
1.5 m, 6 faces + 4 edges on concrete
Power Supply
• 5V through micro USB
• 5V through single or 5 station charger
Accessories
• Single station charger - SC-1
• 5 stations charger - GC-5
• Holster
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BluePAD-50 Contactless version
Figure 1
BluePAD-50 versions
Figure 2
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Device Operation
Figure 3
1.
2.
3.
4.
5.
6.
7.
8.
9.
Graphic display
Keyboard Indication LEDs
Mini-USB power and communication connector for RS-232 cable
Charging pads for charging station
Label with serial number and HW version
Magnetic stripe reader
Smart card reader
Contactless LEDs status indications
Contactless reader
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The battery is charging from micro USB connector.
The BLUEPAD-50 is switched on and off by pressing the
There are four LEDs for Contactless transactions status.
button.
The BLUEPAD-50 comes with a USB communication cable.
The USB communication cable is connected to the BLUEPAD-50’s micro-USB connector 1.
For reading of an ICC, the card has to be inserted manually into the card slot 3.
The card slides into the BLUEPAD-50 bottom ICC slot until the end of the slot it reached and slight
“click” is felt.
After reading, the card has to be pulled out manually until fully extracted.
For reading of a Magnetic stripe card, the card has to be swiped manually through the card slot 4.
Setup
When a BLUEPAD-50 is switched on and the button
is kept pressed, on the display will be shown
the name and the version of the Secure Boot Loader and the firmware.
Service personnel can access two different system modes: Service Mode and Application
Download Mode.
SERVICE MODE
To enter Service Mode for key loading and test operations, the button DOWN has to be pressed while
switching on the BLUEPAD-50.
The following keyboard buttons can be used in service mode:
UP: move through the list one position upwards
DOWN: move through the list one position downwards
OK: selection of the active option
C: return to previous level or exit the service mode
The following menu options can be selected in service mode:
INFO VERSION
INFO HARDWARE
INFO KEYS
TEST DISPLAY
TEST KEYBOARD
TEST MSR
TEST SCR
KEYS DOWNLOAD
DELETE DEA KEYS
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EXIT
INFO VERSION
Shows the serial numbers and the versions of the detached program modules:
DEV SN BLUEPAD-50 serial number
USIP SN USIP serial number
USIP VER USIP version
ISBL VER USIP Boot loader version
HAL VER USIP Hardware Abstraction Layer (HAL) version
LOAD VER Secure Boot Loader (SBL) version and name
FW VER Firmware version and name
PROM VER Prompts version
APPL VER Application version and name
PKFA VER Version of the public key used for firmware authentication
PKAA VER Version of the public key used for application authentication
PKKA VER Version of the public key used for manufacturing keys authentication
INFO HARDWARE
Gives information about the status of the following hardware properties:
BATT: indicates the voltage of the battery
VBUS: indicates if external power supply is plugged in
CHARGE: indicates if the battery is charging
BATLOW: identifies low battery
BTCON: shows active BLUETOOTH connection
INFO KEYS
Shows the version of the following keys:
AIK keys version
TEST DISPLAY
Performs a display test. Initially a blank screen is displayed. When OK button is pressed once,
completely black screen is displayed. When OK button is pressed twice, checkmate background is
displayed, its contrast can be changed with the UP and DOWN buttons.
To exit the test at any time the button C has to be pressed.
TEST KEYBOARD
Performs a keyboard test. At first the symbols of all the keys appear on the display. Pressing a key
makes its corresponding symbol to disappear. The test ends when all the buttons have been pressed.
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TEST MSR
Performs magnetic card reading test. The test waits for a card to be inserted. On a successful card
reading, the tracks data are displayed.
TEST SCR
Performs smart card reading tests. On the display appears a menu with the supported options. To
perform a test, insert a card in the card slot and select the corresponding menu option:
1: RESET : performs card reset and returns the ATR
2: GET CHALLENGE : calls the command GET CHALLENGE and returns a random number
KEYS DOWNLOAD
To download the Acquirer Initial Keys (AIK) the PINPAD has to be set in Keys Download Mode, in
which it exchanges information in a secure way through the RS-232 interface using proprietary
communication protocol.To exit the mode the C button has to be pressed.
CLEAR DEA KEYS
Deletes the customer’s DEA key hierarchy.
EXIT
Exit the service menu forwarding the control to the application.
APPLICATION DOWNLOAD MODE
To enter application download mode on the BLUEPAD-50, the button UP has to be maintained
pressed while switching on the PINPAD. A characteristic sound is played and on the display appears
the name and version of the Secure Boot Loader.
The message - MODE: FW/APP is displayed and the PINPAD listens for application download
commands on the serial interface.
When application download is initiated, on the display is shown the progress in percentages of the
downloading process.
To exit the mode, press C or
buttons.
The Application download process shall not be interrupted to prevent memory corruption. If the
buttons C or
are pressed during the downloading process, the application integrity checking will
fail on booting up and process will have to be repeated.
COMMUNICATION PARAMETERS
The default RS232 serial port communication parameters are the following:
115200bps
8bit
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2stop bit
no parity
The default Bluetooth serial port communication parameters are the following:
115200bps
8bit
1 stop bit
no parity
The default USB VC serial port communication parameters are the following:
115200bps
8bit
1 stop bit
no parity
SETTINGS IN APPLICATION(DEPENDS OF THE APPLICATION)
RS SPEED
115200*
USB MODE
DISABLE*/DEVICE/HOST
BLUETOOTH
Settings
Mode: ENABLE/DISABLE
ADDR: MAC ADDRESS of the Bluetooth
NAME: Bluetooth name
PASS: Bluetooth password
PAIR: DISCOVERABLE/HIDDEN
AUTO: ENABLE/DISABLE
VER: Bluetooth firmware version
MASTER RESET: return to default settings
PAIRING
FW UPDATE
AUTO OFF
60min*/120min/180min/240min/DISABLE/1min//5min/10min/
15min/30min/45min
*Default settings
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Magnetic Card Reader Use
The magnetic card transaction procedure can vary depending on the application loaded on the
BLUEPAD-50. Verify the proper procedure with your application provider before performing a
magnetic card transaction.
To Conduct a Magnetic Credit/Debit Card Transaction
1 Position a magnetic card with the stripe facing down (Figure 4).
2 Insert it into the MS card reader slot and then quickly swipe it.
3 Hand BLUEPAD-50 to the customer for signature or PIN entry
Figure 4
Magnetic Stripe facing down
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Smart Card Reader Use
The smart card transaction procedure can vary depending on the application loaded on the BLUEPAD50. Verify the proper procedure with your application provider before performing a smart card
transaction.
To Conduct a Smart Card Transaction
1 Position a smart card with the gold contacts facing upward (Figure 5)
2 Insert it into the ICC card reader slot in a smooth, continuous motion until it seats firmly.
3 Hand BLUEPAD-50 to customer for PIN entry
4 Remove the card when the display indicates the transaction is completed.
Figure 5
Smart card with the gold contacts upward
Leave the smart card in the card reader until the transaction is completed. Premature removal can
void the transaction.
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Contactless Card Reading
The contactless card transaction procedure can vary depending on the application loaded on the
BLUEPAD-50. Verify the proper procedure with your application provider before performing a
contactless card transaction.
In order to use the Contactless card reading function, special software must be used. Please contact
your distributor in order to get the latest demo application and SDK.
To Conduct a Magnetic Credit/Debit Card Transaction
1. Place a contactless card to shown on the BluePad-50 display contactless logo.
2. Remove the card when the display indicates the transaction is completed.
Figure 6
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Troubleshooting Guidelines
This chapter lists typical examples of malfunction you may encounter while operating your BLUEPAD50 unit and steps you can take to resolve them.
The troubleshooting guidelines provided in the following section are included to assist successful
installation and configuration of BLUEPAD-50 units. If you are having problems operating your
BLUEPAD-50 unit, please read through these troubleshooting examples. If the problem persists even
after performing the outlined guidelines or if the problem is not described, contact your local Datecs
representative for assistance.
The BLUEPAD-50 unit contains no user-serviceable parts. Do not, under any circumstance,
attempt to disassemble the unit. Perform only those adjustments or repairs specified in this
guide. For all other services, contact your local Datecs service provider. Service conducted by
parties other than authorized Datecs representatives may void any warranty.
Blank Display
When the BLUEPAD-50 unit display does not show correct or clearly readable information:
• Check battery power.
• If the problem persists, contact your local Datecs service provider.
Keypad Does Not Respond
If the keypad does not respond properly:
• Check the display. If it displays is not blank, follow the steps outlined in Transactions Fail To Process.
• If the problem persists, contact your local Datecs representative.
Transactions Fail To Process
There are several possible reasons why the unit may not be processing transactions. Use the following
steps to troubleshoot failures.
Check Magnetic Card Reader
• Perform a test transaction using one or more different magnetic stripe cards to ensure the problem
is not a defective card.
• Ensure that you are swiping cards properly (see Magnetic Card Reader Use).
• If the problem persists, contact your local Datecs representative.
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Check Smart Card Reader
• Perform a test transaction using several different smart cards to ensure the problem is not a
defective card.
• Ensure that the card is inserted correctly (see Smart Card Reader Use).
• If the problem persists, contact your local Datecs representative.
Due to risk of shock or damage, do not use the BLUEPAD-50 unit near water, including a bathtub, wash bowl,
kitchen sink or laundry tub, in a wet basement, or near a swimming pool.
Maintenance and Cleaning
BLUEPAD-50 units have no user-serviceable parts.
To clean the unit, use a clean cloth slightly dampened with water and a drop or two of mild soap. For
stubborn stains, use alcohol or an alcohol-based cleaner.
Do not attempt to clean the card readers. Doing so can void any warranty. For card reader service,
contact your Datecs distributor or service provider.
Never use thinner, trichloroethylene, or ketone-based solvents – they can deteriorate plastic
or rubber parts. Do not spray cleaners or other solutions directly onto the keypad or display.
Main battery replacement
To replace the main battery of BLUEPAD-50 please contact with your your local Datecs representative
or service provider.
Service and Support
For BLUEPAD-50 problems, product service, and repair information, contact your local Datecs
representative or service provider.
• International – Contact your local Datecs distributor
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Service Returns
All customers, please contact your local Datecs representative or distributor for
assistance with your service, return, or replacement.
Display Indications
Battery indication for discharged battery
Battery indication for fully charged battery
Outside power from USB cable – “Plug”
Battery is charging from UBS cable or Power station – “Flash”
"Bluetooth" – active Bluetooth connection
"USB" - connection with USB
INDIVIDUAL PACKING
Figure 7
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Figure 8
Connecting BluePAD-50 to Apple device (iOS)
1. Turn on BluePad-55 (hold On/Off button, around ~2sec), the device takes couple of seconds to be
ready
2. (one time) go to iOS Settings-Bluetooth, find and pair the device
Figure 9
3. Run the application for iOS
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Title                           : BluePAD-50
Author                          : Georgi Iliev
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Create Date                     : 2017:06:16 16:55:54+03:00
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