user manual
Technical Specification Page 1 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
Technical Specification
DESKO PENTA Scanner®
PENTA Scannner®
DESKO GmbH
Gottlieb-Keim-Str. 56
95448 Bayreuth
GERMANY
Phone: +49 (0)921/79279-0
Fax: +49 (0)921/79279-14
E-mail: info@desko.com
Web: www.desko.com
Technical Support:
E-mail: support@desko.com | Online: www.desko.com/support | Phone: +49 (0) 921 79279-69
Technical Specification Page 2 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
Table of Contents
DESKO Official Explanation of Abbreviations ..................................................................................... 3
Security Advice, Handling Rules & Package Content ................................................................... 4
1.1 Security Advice ................................................................................................................... 4
Handling the DESKO PENTA Scanner .................................................................................. 4
Package Content ................................................................................................................ 4
Introduction ............................................................................................................................... 5
Features ..................................................................................................................................... 6
Key Features of the DESKO PENTA Scanner ........................................................................ 6
OCR Recognition ......................................................................................................... 6
ID Document Image Scanning..................................................................................... 6
Status LEDs ................................................................................................................. 7
Buzzer ......................................................................................................................... 7
PERLUCOR® Security Glass ........................................................................................... 7
SDK Features ............................................................................................................... 7
Optional Features ............................................................................................................... 7
Barcode Recognition ................................................................................................... 7
RFID & NFC Reading .................................................................................................... 8
MSR Reading .............................................................................................................. 8
Integrated Chip Card Reader ....................................................................................... 8
Hardware Integration and Setup ................................................................................................ 9
Hardware Integration ......................................................................................................... 9
Hardware Setup ............................................................................................................... 10
Software Integration ................................................................................................................ 11
Connecting via Page Scan API........................................................................................... 11
Virtual Serial Connection .................................................................................................. 11
Version Control ................................................................................................................ 11
Usage of the DESKO PENTA Scanner ........................................................................................ 11
Service...................................................................................................................................... 14
Clean Glass Window ......................................................................................................... 14
Clean Housing .................................................................................................................. 14
Service and Maintenance ......................................................................................................... 14
Warranty .................................................................................................................................. 14
Support .................................................................................................................................... 15
Technical Overview................................................................................................................... 16
Technical Data .................................................................................................................. 16
Dimensions ....................................................................................................................... 16
Features of the DESKO PENTA Scanner Family .................................................................. 17
Regulation Information .................................................................................................... 18
Appendix A – Device Mounting Options ................................................................................... 19
Pole Mount ....................................................................................................................... 19
Base Mount ...................................................................................................................... 20
Wall Mount ...................................................................................................................... 20
Appendix B – Supplier's Declaration of Conformity .................................................................. 21
Technical Specification Page 3 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
DESKO Official Explanation of Abbreviations
1D Code
Linear or one-dimensional Barcode
2D Code
Two-dimensional Barcode
API
Application Programming Interface
BAC
Basic Access Control
BC
Barcode
BCR
Barcode Reader
DLL
Dynamic Link Library
DPI
Dots Per Inch
DUKPT
Derived Unique Key per Transaction
ICAO
International Civil Aviation Organization
IP
Ingress Protection
IR
Infrared
ISO
International Organization for Standardization
LED
Light Emitting Diode
MRZ
Machine-Readable Zone
MSR
Magnetic Stripe Reader
NFC
Near Field Communication
OCR
Optical Character Recognition
OS
Operating System
PCB
Printed Circuit Board
QIG
Quick Installation Guide
RFID
Radio Frequency Identification
RS232
Serial Interface
RTC
Real-Time Clock
USB
Universal Serial Bus
SDK
Software Development Kit
UV
Ultraviolet Light
VCOM
Virtual COM Interface
VIS
Visible Light
VIZ
Visual Inspection Zone
WLAN
Wireless Local Area Network
Technical Specification Page 4 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
Security Advice, Handling Rules & Package Content
1.1 Security Advice
• The DESKO PENTA Scanner family contains UV-A and IR light sources which are classified as
CLASS 1M LED PRODUCT according to IEC 60825-1.
That means that the light sources radiate intense invisible UV-A from IR light during the scan
process. Consequently, precautions must be taken to prevent looking directly at the UV-A and
IR light. Note that UV-A is an optional light source and might not be installed in every unit.
• Make sure that there is an easily-accessible outlet in the vicinity, where the device is to be
installed
• Do not open the housing of the device and do not modify the device in any way.
• The device contains a backup battery for a Real-Time Clock (RTC), which is not accessible
without opening the housing. Battery replacement must only be undertaken by trained service
staff.
Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions.
• The crossed-out rubbish bin logo means that used electrical and electronic products shall
not be mixed with unsorted municipal waste. For more information about recycling of this
product, refer to the instructions of your country for the disposal of these products.
Handling the DESKO PENTA Scanner
The PENTA Scanner is designed to work in a rough environment and withstand light shocks.
Nevertheless, the device contains a precision opto-mechanical part.
DESKO recommends to follow certain handling rules such as:
• Do not drop the device.
• Prevent the device from heavy vibrations.
• The device is not waterproof, prevent the device from getting wet.
• Prevent the device from heavy dust.
• Do not lift the PENTA Scanner by pulling on its cover or display.
• To avoid scratches prevent the glass surface from sharp objects.
Package Content
• PENTA Scanner
• Power supply (5 V DC), different country versions
• USB 2.0 cable
• Quick Installation Guide with the link and log-in data for the PENTA
Scanner download area. Within the download area you will find all relevant documents for
the PENTA Scanner and necessary tools and drivers.
Technical Specification Page 5 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
Introduction
This guide describes the standard use of the PENTA Scanner. Detailed information on the respective
configuration can be found in the Quick Installation Guide, which is shipped with the device.
Please contact support@desko.com or visit us online at www.desko.com/support should you have
not received a Quick Installation Guide or need access to our download area.
The PENTA Scanner is a full-page scanner designed to be used in self-service and agent operated
environments. As an intelligent device, it supports OCR, barcode and magnetic stripe reading
(depending on hardware configuration) within the device itself. It therefore reduces the required
performance on the host system itself.
Depending on the hardware configuration, the device supports reading of:
• Machine-readable zone of OCR documents according to ISO/IEC 7501-1, ICAO 9303 and ISO
18013 (e.g. ID cards, passports, visas and driver licenses)
• 1D and 2D barcode documents printed on paper or presented on displays e.g. smartphone
• RFID documents according to ISO 14443 (A/B), ISO 7816 (incl. US passport), ICAO 9303 as
well as full NFC support
• Magnetic stripe documents according to ISO 7811/2-5
• Chip card documents according to ISO 7816 and EMV² 2000 level 1
Picture 2.1: Front view of PENTA Scanner
Picture 2.2: Back view of PENTA Scanner
Immediately after a valid document has been scanned, the data will be sent to the host via the USB
or the RS232 interface. Standard configuration is USB host addressed by the DESKO Page Scan API.
USB virtual COM is available upon request.
Should you not know the exact configuration of your device or should you need further information
on the PENTA Scanner, please contact our sales team at sales@desko.com. Please always state the
serial number of the device in your email.
Technical Specification Page 6 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
Features
Key Features of the DESKO PENTA Scanner
The PENTA Scanner is a multi-document reader. It supports various document types like passport or
boarding passes. The actual features are depending on the hardware configuration.
OCR Recognition
The integrated ICAO document reader is capable of reading and decoding OCR data with a read rate
of at least 99% from the following documents:
• Passport data from machine readable passports and ID cards according to ISO/IEC 7501-1 and
ICAO 9303
• Personal OCR encoded travel documents e.g. Visa, Crew Member Cards according to ICAO
9303
(Additional document types can be supported upon request.)
ID Document Image Scanning
The PENTA Scanner scans documents with three different light sources (VIS, IR, UV-A) and provides
the images via API in jpeg, png and bmp format.
Description of the used light sources (all light sources are LED light sources):
Light source
Description
Color temp./ Wavelength
VIS
Visible light
6000 K
IR
Near infrared light
850 nm
UV-A
(optional
feature)
Near ultraviolet light
365 nm
Visible Light
Near Infrared Light
Technical Specification Page 7 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
Near Ultra Violet Light
(optional feature)
Status LEDs
The PENTA Scanner has two integrated multicolor LEDs on the front. The right LED shows the power
connection status of the device. The left LED is for custom use and can be controlled by the application
using the device API. If configured for autonomous operation (BGR, CKI), the device can report the
status of any read operation by controlling the LEDs itself. The respective behavior can be configured
in the device.
Buzzer
An internal buzzer is available for audible user feedback. The buzzer volume and duration can be
adjusted by the application using the device API. If configured for autonomous operation (BGR, CKI),
the device can report the status of any read operation by controlling the buzzer itself. The respective
behavior can be configured in the device.
PERLUCOR® Security Glass
All PENTA Scanners are by default equipped with PERLUCOR® security glass covering the scan area.
Please refer to chapter 11.3 for more information.
SDK Features
When integrating the PENTA Scanner to your software via Page Scan API (please refer to chapter 5.1
for further information), you have access to all features of the PENTA Scanner.
Features include among others:
✓ Document cropping and rotating
✓ Thumbnail streaming
✓ Movement detection
✓ Document shape detection (ID1/ID2/ID3)
✓ B900 ink check
✓ UV dullness check
Optional Features
Barcode Recognition
The PENTA Scanner reads 1D and 2D barcode documents printed on paper or presented on displays
e.g. mobile phone. Following barcode types are supported:
Linear barcodes (1D)
2D Barcodes
- Code 39
- Code 128
- GS1 128
- EAN13 / JAN13
- Code Interleaved 2/5
- Code Industrial 2/5
- IATA 2/5
- NEC 2/5
- Code 2/5
- Aztec
- DataMatrix
- QR-Code
- PDF417
Technical Specification Page 8 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
RFID & NFC Reading
The integrated RFID Module is a dual antenna design especially designed for passport reading. The
RFID Module is able to read RFID documents according to ISO 14443 (A/B), ISO 7816 (incl. US
passport), and ICAO 9303.
Note: RFID ePassport reading for BAC takes approx. 1.5 seconds, depending on the PC system and
application. Generally, the type of ePassport/e-ID can also influence RFID reading performance. This is
due to different chip sets and chip OS in various ePassport/e-ID document types. RFID ePassport
reading speed may therefore vary from document to document.
MSR Reading
The integrated up to 3-track bidirectional magnetic stripe reader is able to read all magnetic stripe
data encoded in equivalence to ISO 7811/2-5.
Integrated Chip Card Reader
The PENTA Scanner Chip Card Reader is compliant to ISO 7816 and EMV² 2000 level 1 and designed
for reading synchronous and asynchronous chip cards with the following standards:
Standards
Protocols
ISO 7816 &
EMV² 2000 Level 1
T=0, T=1
2-wire: SLE 4432/42 (S=10),
3-wire: SLE 4418/28 (S=9),
I²C (S=8)
Technical Specification Page 9 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
Hardware Integration and Setup
To use the PENTA Scanner, it needs to be connected to the power supply and the according host
interface which is usually the USB port driven by the DESKO Page Scan API (see chapter 5.1 Connecting
via Page Scan API).
Hardware Integration
The DESKO PENTA Scanner has the following connectors, indicated in the picture below:
1
Power Switch
ON / OFF
2
Power Connector
+5 V DC
3
USB Connector
USB 2.0 Full-Speed
4
Kensington Lock
optional (not used)
2
1
4
3
Technical Specification Page 10 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
Hardware Setup
Step 1 – Power Connection
Connect the PENTA Scanner to the power plug (orange
box). Only use the provided power supply!
Step 2 – Signal Connection
Connect the PENTA Scanner via the provided USB cable
with your PC (green box).
Step 3 – Turning on the PENTA Scanner
After connecting the PENTA Scanner, turn the device on by
switching the power switch (green box).
Technical Specification Page 11 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
Software Integration
Software integration of the PENTA Scanner is done via a host connection. Usually, this is established
by the DESKO Page Scan API connected via the USB host port.
All information about software, driver and SDK can be found in the DESKO download area. The link
and login data for the download area can be found in the Quick Installation Guide, which was shipped
with the device. Should you have any questions, please do not hesitate to contact
support@desko.com or visit us online at www.desko.com/support.
Connecting via Page Scan API
To get access to all features of the PENTA Scanner, it needs to be connected via the USB host interface
and addressed via the DESKO Page Scan API. This API is included in the device SDK which provides
drivers for Windows 7, 8, 8.1 and 10, 32 bit and 64 bit as well as libraries and sample applications for
C/C++, Java and .Net.
Virtual Serial Connection
For using the PENTA Scanner connected via a virtual serial COM port, it is necessary to install the
DESKO VCOM software package and connect the device via USB. For detailed information please refer
to the “DESKO Virtual COM Software Installation Guide”. The file can be found after installation of
the package in the Windows Menu via Start ➔ Program ➔ DESKO PENTA Scanner.
This software generates a virtual COM port on the system, which can be used as a standard COM port.
As soon as the generated virtual COM port is used by an application, the PENTA Scanner is ready for
operation. In this mode of operation, the OCR and BCR data will be sent to the generated virtual COM
port. The protocol description is available upon request.
Version Control
For maintenance reasons, e.g. firmware updates, the device must be connected to USB. All required
features are available via the DESKO PageScan API to integrate in the customer application or via a
dedicated software package. This can be found on in the DESKO download area and contains all
necessary drivers, tools and documentation to perform the following actions:
• Read out detailed information about firmware version and device configuration.
• Update firmware.
• Update device configuration.
NOTE: for further information please contact support@desko.com or visit us online at
www.desko.com/support.
Usage of the DESKO PENTA Scanner
This section explains how to scan different kinds of documents with the PENTA Scanner. All possible
features of the PENTA Scanner are explained below.
More detailed information can be found on the DESKO YouTube channel
https://www.youtube.com/user/Deskovideo.
Technical Specification Page 12 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
Scanning an ID1 document (e.g. ID card
with three-line MRZ):
To scan an ID1 document, you have to
place the document flat on the scan
window with the MRZ (machine-readable
zone) facing downwards. The card should
be positioned in the middle of the scan
window and be pushed against the stop.
Scanning a barcode document (e.g. ticket):
To scan a barcode document, you have to place
the document flat on the scan window with
the barcode facing downwards. To obtain
optimal read results, the barcode should be
placed in the middle of the scan window.
Scanning an ID3 size document (e.g.
passport):
To scan an ID3 passport document, you have to
place the passport flat on the scan window with
the MRZ (machine-readable zone) facing
downwards, and push it against the stop.
Technical Specification Page 13 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
Reading an RFID document (e.g.
ePassport):
The PENTA Scanner is equipped with
two RFID antennas. The two antennas
are hidden mounted around the scan
window and the sloped part of the
housing. Therefore, it doesn’t matter
whether the RFID chip is integrated
inside the front or rear cover of the
passport.
Reading an MSR document (e.g.
frequent traveler card):
To read a magnetic stripe document, you
have to pull it through the bidirectional
swipe slot of the PENTA.
Please note that the magnetic stripe of the
document has to face towards the user.
Reading an NFC document (e.g. mobile
ticket):
NFC devices such as smartphones with
integrated NFC chip, can be placed near each
of the two antennas in order to start a NFC
read.
Technical Specification Page 14 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
Service
If the scan window is dirty from fingerprints, stain or dust, it can slow down the scanning performance
and affect the accuracy of scanning. We therefore recommend cleaning the scan window on a regular
basis.
Clean Glass Window
1. Turn off the PENTA Scanner.
2. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass
cleaner.
3. Dry the glass with a chamois or cellulose sponge to prevent spotting.
Clean Housing
1. Turn off the PENTA Scanner.
2. Clean the housing with a soft cloth or sponge slightly moistened with a nonabrasive, solvent
free cleaner.
3. Dry the housing with a chamois or cellulose sponge to prevent spotting.
Service and Maintenance
In general, DESKO products are maintenance free. However, should you require any technical
assistance, contact our support team at support@desko.com or visit us online at
www.desko.com/support.
For maintenance regarding firmware upgrade, it is required to install a dedicated DESKO software
package. This can be obtained upon request and contains all necessary drivers, tools and
documentation to perform the following actions:
• Display detailed information about firmware version and device configuration.
• Update firmware and device configuration.
Please contact our support team, should you require this specific DESKO software package.
Warranty
Please note that due to improper usage (see chapter 1.2 Handling the DESKO PENTA Scanner) or after
opening the device, warranty cannot be claimed anymore. Warranty also excludes normal wear and
tear.
Technical Specification Page 15 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
Support
Please check if the PENTA Scanner is connected and, if needed, the software is installed properly. If
this is the case and the device still does not work, please contact our DESKO support team:
Technical Support
E-mail: support@desko.com
Web: www.desko.com/support
Phone: +49 (0) 921 79279-69
(available during German office hours)
In order to give you an immediate and reliable support please always include the following
information within your support inquiry:
✓ Name of the product
✓ Serial number of the product (The serial number can be found on the back of the device. It is an
eleven-digit number, always starting with 20, Example: 201546 00589)
✓ Used firmware, configuration and software version
✓ Detailed issue description
✓ Corresponding logfiles (VCOM with log level 4: C:\hid2ser.log and C:\Windows\hid2ser.ini (see also VCOM
manual). Device updater: C:\%userprofile%\AppData\Roaming\DESKO GmbH\DeviceUpdater)
✓ Contact details of the person responsible at your company
Technical Specification Page 16 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
Technical Overview
Technical Data
Input Voltage:
5 V DC (max. tolerance ±5 %)
Max. tolerance voltage:
5 V DC ±5 %
Requirement for the
external Power supply unit:
according to IEC60950 – 1
or
PS2 classified IEC62368-1
Input Current:
2,5 A max
Storage Temperature:
-10 °C to +50 °C
Operating Temperature:
0 °C to +40 °C
Humidity:
20 % to 80 % (R.H. non-condensing)
Special conditions:
No direct sunlight on scan window
Reliability:
MTBF = 180.000 hours
RF / EMI Compliance:
Test report available upon request.
CE and FCC
Dimensions
PENTA Scanner
Footprint:
Detailed dimensional drawing is available upon request.
219. 9 mm (8.7 inches) x 150 mm (5.9 inches) x
144.7 mm (5.7 inches) // 191.2 mm (7.5 inches) with
touch display
Scan Window Size:
94 mm (3.7 inches) x 131 mm (5.2 inches)
Weight:
Approx. 1150 g (2.5 lb)
Technical Specification Page 17 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
Features of the DESKO PENTA Scanner Family
OCR Recognition:
OCR reader according to ISO/IEC 7501-1, ISO 18013 and
ICAO 9303
ID Document Image Scanning:
Scan documents with three different light sources (VIS
= 5600 K, IR = 850 nm, UV-A = 365 nm) up to 500
dpi
Status LEDs:
1x power LED, 1x status multicolor LED
Buzzer:
Integrated buzzer, volume adjustable
PERLUCOR® Security Glass:
Scratch resistant to natural materials, optical grade
bigger than 92% of relative transparency
Barcode Scanner:
1D and 2D barcode documents printed on paper or
presented on displays e. g. smartphone
RFID & NFC:
RFID documents according to ISO 14443 (A/B), ISO 7816
(incl. US passport), ICAO 9303 as well as full NFC support
Data Output / Connectors:
1 x USB Host 2.0
Technical Specification Page 18 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
Regulation Information
This device complies with FCC §15.105 (b):
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le
fonctionnement.
CAUTION: Any changes or modifications not expressly approved by DESKO GmbH could void
the user’s authority to operate the equipment.
Technical Specification Page 19 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
Appendix A – Device Mounting Options
The PENTA Scanner provides the option to be mounted in different ways. Therefore, the PENTA
Scanner is equipped with four thread inserts M3 – depth 4 mm at the bottom side of the device, as
indicated in the picture below:
You can also purchase the following mounting kits. Each mounting kit also works with the optional
available Battery adapter and Battery Pack. A detailed description for assembly is included in each
mounting kit.
Pole Mount
Equipped with a battery adapter and battery
pack, the Pole Mount is the best way to use the
PENTA Scanner as a stand-alone device e.g. for
boarding pass validation.
Technical Specification Page 20 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
Base Mount
The Base Mount is designed to secure the
PENTA Scanner on a flat surface like a table,
counter or a podium.
Wall Mount
Without compromise, the Wall Mount is the
best way to install the PENTA Scanner where
space is rare.
Fastening the Wall Mount to a wall and fitting
the PENTA Scanner on top will bring you the
features of the scanner to every corner.
For further information concerning the mounting options, please contact our DESKO support team at
support@desko.com or visit our website at www.desko.com/support.
Technical Specification Page 21 of 21
PENTA Scanner® Doc # 7 001 020 101 Doc.-Rev.: 2018-05-24
Appendix B – Supplier's Declaration of Conformity
Unique Identifier: PENTA Scanner®
Party issuing Supplier’s Declaration of Conformity
DESKO GmbH
Gottlieb-Keim-Str. 56
95448 Bayreuth
GERMANY
Phone: +49 (0)921/79279-0
Web: www.desko.com
Responsible Party – U.S. Contact Information
DESKO LC
1800 Pembrook Drive
Suite 300
Orlando FL 32810
United States
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.