DESKO P43CUBE1 Passport Scanner User Manual

DESKO GmbH Passport Scanner

user manual

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Document ID3661558
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Document Descriptionuser manual
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Document TypeUser Manual
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Date Submitted2017-12-04 00:00:00
Date Available2017-12-04 00:00:00
Creation Date2017-10-26 16:30:30
Producing SoftwareMicrosoft® Word 2010
Document Lastmod2017-10-26 16:30:30
Document Titleuser manual
Document CreatorMicrosoft® Word 2010
Document Author: Michael Mueller

Technical Specification
Cube
PENTA Scanner® Cube
DESKO PENTA Scanner® Cube & Cube
Barcode & NFC only
DESKO GmbH
Gottlieb-Keim-Str. 56
95448 Bayreuth
GERMANY
Phone:
Fax:
E-mail:
Web:
+49 (0)921/79279-0
+49 (0)921/79279-14
info@desko.com
www.desko.com
Technical Support:
E-mail: support@desko.com | Phone: +49 (0) 921 79279-69 | Website: www.desko.com/support
Technical Specification
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Table of Contents
Table of Contents .................................................................................................................. 2
1 Security Advice, Handling Rules & Package Content......................................................... 4
1.1
Security Advice ........................................................................................................ 4
1.2
Handling the DESKO PENTA Scanner® Cube/Cube .................................................. 4
1.3
Package Content ..................................................................................................... 4
2 Introduction ..................................................................................................................... 5
3 Features ............................................................................................................................ 6
3.1
OCR Recognition (PENTA Scanner® Cube only) ....................................................... 6
3.2
ID Document Image Scanning (PENTA Scanner® Cube only)................................... 6
3.3
Barcode Recognition (optional for PENTA Scanner® Cube) ..................................... 7
3.4
RFID & NFC Reading (optional) ............................................................................... 7
3.5
Status LEDs ............................................................................................................. 8
3.6
Buzzer ..................................................................................................................... 9
3.7
PERLUCOR® Security Glass ....................................................................................... 9
3.8
Ingress Protection 54 (IP54) .................................................................................... 9
3.9
SDK Features ........................................................................................................... 9
4 Hardware Integration and Setup .................................................................................... 10
4.1
Hardware Integration............................................................................................ 10
4.2
Hardware Setup .................................................................................................... 11
5 Software Integration ...................................................................................................... 12
5.1
Connecting via the PageScan API .......................................................................... 12
5.2
Virtual Serial Connection ...................................................................................... 12
5.3
Version Control ..................................................................................................... 12
6 Usage of the PENTA Scanner® Cube/Cube ...................................................................... 13
7 Service ............................................................................................................................ 14
7.1
Clean Glass Window ............................................................................................. 14
7.2
Clean Housing ....................................................................................................... 14
8 Service and Maintenance ................................................................................................ 15
9 Warranty......................................................................................................................... 15
10 Support .......................................................................................................................... 15
11 Technical Overview ......................................................................................................... 16
11.1
Technical Data ................................................................................................... 16
11.2
Dimensions ........................................................................................................ 16
11.3
Features of the PENTA Scanner® Cube/Cube ..................................................... 17
11.4
Regulation Information ..................................................................................... 18
12 Appendix / Hardware Integration Guide PENTA Scanner® Cube/Cube ............................ 19
12.1
Operation of PENTA Scanner® Cube .................................................................. 19
12.2
Operation of Cube ............................................................................................. 20
12.3
Special Integration Rules ................................................................................... 20
12.3.1 RFID Integration ............................................................................................. 20
13 Technical Drawing .......................................................................................................... 21
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DESKO Official Explanation of Abbreviations
1D Code
Linear or one-dimensional Barcode
2D Code
Two-dimensional Barcode
API
Application Programming Interface
BC
Barcode
BCR
Barcode Reader
DLL
Dynamic Link Library
DPI
Dots Per Inch
DUKPT
Derived Unique Key per Transaction
ICAO
International Civil Aviation Organization
IP
Ingress Protection
IR
Infrared
ISO
International Organization for Standardization
LED
Light Emitting Diode
MRZ
Machine-Readable Zone
MSR
Magnetic Stripe Reader
NFC
Near Field Communication
OCR
Optical Character Recognition
PCB
Printed Circuit Board
QIG
Quick Installation Guide
RFID
Radio Frequency Identification
RS232
Serial Interface
RTC
Real Time Clock
USB
Universal Serial Bus
SDK
Software Development Kit
UV
Ultraviolet Light
VCOM
Virtual COM Interface
VIS
Visible Light
VIZ
Visual Inspection Zone
WLAN
Wireless Local Area Network
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1 Security Advice, Handling Rules & Package Content
1.1 Security Advice
The PENTA Scanner Cube contains UV-A and IR light sources which are classified as CLASS
1M LED PRODUCT according to IEC 60825-1.
That means that the light sources radiate intense invisible UV-A and IR light during the
scan process. Consequently precautions must be taken to prevent looking directly at the
UV-A and IR light. Note that UV-A is an optional light source and might not be installed in
every unit.
 Make sure that there is an easily-accessible outlet in the vicinity, where the device is to
be installed.

The crossed-out rubbish bin logo means that used electrical and electronic
products shall not be mixed with unsorted municipal waste. For more information
about recycling of this product, refer to the instructions of your country for the
disposal of these products.
1.2 Handling the DESKO PENTA Scanner® Cube/Cube
The PENTA Scanner Cube/Cube is designed to work in a rough environment and withstand
light shocks. Nevertheless DESKO recommends following certain handling rules such as:






Do not drop or hit the device.
Prevent the device from heavy vibrations.
The device is not waterproof, prevent the device from getting wet.
Prevent the device from heavy dust.
Do not lift DESKO products by pulling on its cover.
To avoid scratches prevent the glass surface from sharp objects.
1.3 Package Content




PENTA Scanner Cube/Cube
Power Supply (5 V DC), different country versions available
USB 2.0 Cable
Quick Installation Guide with the link and log-in data for the PENTA Scanner
Cube/Cube download area. Within the download area you will find all
relevant documents for the PENTA Scanner and necessary tools and drivers.
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2 Introduction
This guide describes the standard use of the PENTA Scanner Cube/Cube. Detailed
information on the respective configuration can be found in the Quick Installation Guide
which is shipped with the device.
Please contact support@desko.com or visit us online at www.desko.com/support should
you have not received a Quick Installation Guide or need access to our download area.
The PENTA Scanner Cube/Cube is a full-page scanner optimized for the integration and
usage in self-service environments. As an intelligent device, it supports OCR and barcode
reading (depending on hardware configuration) within the device itself. It therefore
reduces the required performance on the host system.
There are two versions of the device available, the PENTA Scanner Cube and the Cube.
Depending on the respective configuration, they support the following features:
PENTA Scanner Cube
Machine-readable zone of OCR documents according to ISO/IEC 7501-1, ICAO 9303
and ISO 18013 (e.g. ID cards, passports, visas or driver licenses)
1D and 2D barcode documents printed on paper or presented on displays, e.g.
smartphone, smartwatch or tablet (optional)
RFID documents according to ISO 14443 (A/B), ISO 7816 (incl. US passport), ICAO
9303 as well as full NFC support (optional)
Cube
1D and 2D barcode documents printed on paper or presented on displays, e.g.
smartphone, smartwatch or tablet
RFID documents according to ISO 14443 (A/B), ISO 7816 (incl. US passport), ICAO
9303 as well as full NFC support (optional)
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Immediately after a valid document has been scanned, the data is sent to the host via the
USB interface. In the standard configuration the USB host is addressed by the DESKO
PageScan API. The configuration for a USB virtual COM host connection is available upon
request.
Should you not know the exact configuration of your device or should you need further
information on the PENTA Scanner Cube/Cube, please contact our sales team at
sales@desko.com. Please always state the serial number of the device in your email.
3 Features
The PENTA Scanner Cube/Cube is a multi-document reader supporting various document
types like passports, ID cards, visas or boarding passes. The actual features depend on the
hardware configuration.
3.1 OCR Recognition (PENTA Scanner® Cube only)
The built-in ICAO document reader is capable of reading and decoding OCR data with a
read rate of at least 99 % from the following documents:


Data from machine readable passports, ID cards and driver licenses according to
ISO/IEC 7501-1, ICAO 9303 and ISO 18013
Personal OCR encoded travel documents e.g. visas or crew member cards according
to ICAO 9303
(Additional document types can be supported upon request)
3.2 ID Document Image Scanning (PENTA Scanner® Cube only)
The PENTA Scanner Cube scans documents with three different light sources (VIS, IR, UV-A)
and provides the images via API in jpeg, png and bmp format.
Description of the used light sources (all light sources are LED light sources):
Light source
VIS
IR
UV-A
Description
Visible light
Near infrared light
Near ultraviolet light
Wavelength
6000 K
850 nm
365 nm
Comment
Optional feature
Visible Light
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Near Infrared Light
Near Ultra Violet Light
(optional feature)
3.3 Barcode Recognition (optional for PENTA Scanner® Cube)
The PENTA Scanner Cube/Cube is able to read 1D and 2D barcode documents printed on
paper or presented on displays, e.g. smartphones. Following barcode types are supported:
Linear barcodes (1D)
- Code 39
- Code 128
- GS1 128
- EAN13 / JAN13
- Code Interleaved 2/5
- Code Industrial 2/5
- IATA 2/5
- NEC 2/5
- Code 2/5
2D Barcodes
- Aztec
- DataMatrix
- QR-Code
- PDF417
3.4 RFID & NFC Reading (optional)
The integrated RFID module is especially designed for biometric passport reading. The RFID
module is able to read RFID documents according to ISO 14443 (A/B), ISO 7816 (incl. US
passport), and ICAO 9303.
Note: RFID ePassport reading for BAC takes approx. 1.5 seconds, depending on the PC
system and application. Generally, the type of ePassport/e-ID can also influence the RFID
reading performance. This is due to different chip sets and chip OS in various ePassport/eID document types. RFID ePassport reading speed may therefore vary from document to
document.
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3.5 Status LEDs
The PENTA Scanner Cube/Cube is equipped with a triangular multicolor LED for user
guidance. Additionally, there are multicolor status LEDs providing visual user feedback. All
LEDs are for custom use and can be controlled by the customer application using the
device API.
The following pictures show the exact position of the user guidance and status LEDs of
both the PENTA Scanner Cube and Cube version.
With the PENTA Scanner Cube, the two status LEDs are located within the document stop:
status LED
triangular LED for user
guidance
status LED
With the Cube, the two status LEDs are located on the rear of the scan area:
status LED
triangular LED for user
guidance
status LED
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3.6 Buzzer
An internal buzzer is available for audible user feedback. The buzzer volume and duration
can be adjusted by the application using the device API.
3.7 PERLUCOR® Security Glass
The PENTA Scanner Cube/Cube is by default equipped with PERLUCOR® security glass
covering the scan area. Please refer to chapter ‎11.3 for more information.
3.8 Ingress Protection 54 (IP54)
The PENTA Scanner Cube/Cube is protected against dust and water according to IP54
regulations.
IP stands for ingress protection and is a rating code commonly used for security
equipment. It consists of two digits, which show the level of protection a device has
against dust and water.
The IP rating normally has two numbers:
 First digit: protection from solid objects or materials (dust)
 Second digit: protection from liquids (water)
The PENTA Scanner Cube/Cube has the following rating:
First digit
=5
Second digit = 4
Protected against dust (no harmful deposit)
Protection against splashing of water from any directions
3.9 SDK Features
When integrating the PENTA Scanner Cube/Cube into your application via the Page Scan
API (please refer to chapter ‎5.1‎for further information), you have access to all features of
the PENTA Scanner Cube/Cube.
Please note that due to differences in hardware equipment (PENTA Scanner Cube/Cube),
the devices itself may not be able to fulfill all functions and features of the SDK.
Available SDK features include among others:
Document cropping and rotating
Thumbnail streaming: to show user position of document on the scan window
Movement detection: to ensure that only non-blurred scans are processed
Document shape detection (ID1/ID2/ID3): to find out what kind of document is
scanned
 B900 ink check: to detect if the MRZ was printed using B900 ink
 UV dullness check: to check if data page is made of optical unresponsive material




Detailed information on the respective SDK features can be found in the DESKO Page Scan
API SDK documentation which is available in the DESKO download area.
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4 Hardware Integration and Setup
To use the PENTA Scanner Cube/Cube, it needs to be connected to the power supply and
the according host interface which is usually the USB port driven by the DESKO Page Scan
API (see chapter ‎5.1)
4.1 Hardware Integration
The picture below gives you an overview of available interfaces:
1. Power Connector
5 V DC / 2,5 A
2. USB Host
USB 2.0 high speed communication between
PENTA Scanner Cube/Cube and host PC
The detailed hardware integration is described in the Appendix / Hardware Integration
Guide PENTA Scanner® Cube/Cube.
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4.2 Hardware Setup
Step 1 – Power Connection
Connect the PENTA Scanner Cube/Cube to the
power plug (blue box). Only use the provided
power supply!
Make sure that the device is plugged into an easily
accessible outlet.
Step 2 – Signal Connection
Connect the PENTA Scanner Cube/Cube via the
provided USB cable with your PC (green box).
The device will power up after you have connected
the power supply. Wait for the device to boot up,
this may take a few seconds. A single buzzer signal
indicates that the device is ready for usage.
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5 Software Integration
Software integration of the PENTA Scanner Cube/Cube is done via the host connection.
Usually this is established by the DESKO PageScan API connected via the USB host port.
Alternatively, a virtual serial connection via the USB host port is possible.
All information about software, driver and SDK can be found in the DESKO download area.
The link and login data for the download area can be found in the Quick Installation Guide,
which was shipped with the device. Should you have any questions, please do not hesitate
to contact support@desko.com or visit us online at www.desko.com/support.
5.1 Connecting via the PageScan API
To get access to all features of the PENTA Scanner Cube/Cube it needs to be connected via
the USB host interface and addressed via the DESKO PageScan API. This API is included in
the device SDK which provides drivers for Windows 7, 8, 8.1 and 10 (32bit and 64 bit) as
well as libraries and sample applications for C/C++, C#, Java and .Net.
5.2 Virtual Serial Connection
For using the PENTA Scanner Cube/Cube connected via a virtual serial COM port, it is
necessary to install the DESKO VCOM software package and connect the device via USB.
For detailed information, please refer to the “DESKO Virtual COM Software Installation
Guide”. The file can be found after installation of the package in the Windows Menu via
Start -> Program -> DESKO PENTA Scanner.
This software generates a virtual COM port on the system which can be used in the same
way as a standard COM port. As soon as the generated virtual COM port is used by an
application, the PENTA Scanner Cube/Cube is ready for operation. In this status the OCR
and barcode data will be sent to the generated virtual COM port. The protocol description
is available upon request.
5.3 Version Control
For maintenance reasons, e.g. firmware updates, the device must be connected to USB. All
required features are available via the DESKO PageScan API to integrate in the customer
application or via a dedicated software package. This can be found on in the DESKO
download area and contains all necessary drivers, tools and documentation to perform the
following actions:



Read out detailed information about firmware version and device configuration.
Update firmware.
Update device configuration.
NOTE: for further information please contact support@desko.com or visit us online at
www.desko.com/support.
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6 Usage of the PENTA Scanner® Cube/Cube
This section explains how to scan different kinds of document with the PENTA Scanner
Cube/Cube. All possible features of the PENTA Scanner Cube/Cube are explained in detail
below.
More detailed information can be found
https://www.youtube.com/user/Deskovideo.
on
the
Scanning an
passport):
DESKO
ID3
YouTube
size
channel
document
(e.g.
To scan an ID3 passport document you have to
place the passport flat on the scan window with
the MRZ (machine-readable zone) facing
downwards and push it up against the stop.
Scanning an ID1 size document (e.g. ID card
with three-line MRZ):
To scan an ID1 document you have to place the
document flat on the scan window with the
MRZ
(machine-readable
zone)
facing
downwards. The card should be positioned in
the middle of the scan window and be pushed
against the document stop.
Scanning a barcode document (e.g. paper or
mobile boarding pass):
To scan a barcode document you have to place
the document flat on the scan window with the
barcode facing downwards. To get optimal read
results, the barcode should be placed in the
middle of the scan window.
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Reading an RFID/NFC document
ePassport or mobile ticket):
(e.g.
The PENTA Scanner Cube/Cube is equipped with
two RFID antennas. The antennas cover the
entire scan surface of the device. Therefore, it
does not matter whether the RFID chip is
integrated inside the front or rear cover of the
passport.
NFC devices, e.g. smartphones with integrated
NFC chip, can be placed anywhere on the
surface in order to start an NFC read.
RFID antennas
7 Service
If the scan window is dirty from fingerprints, stain or dust, it can slow down the scanning
performance and affect the accuracy of scanning. We therefore recommend cleaning the
scan window on a regular basis.
7.1 Clean Glass Window
1. Turn off the PENTA Scanner Cube/Cube.
2. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive
glass cleaner.
3. Dry the glass with a chamois or cellulose sponge to prevent spotting.
7.2 Clean Housing
1. Turn off the PENTA Scanner Cube/Cube.
2. Clean the housing with a soft cloth or sponge slightly moistened with a
nonabrasive, solvent free cleaner.
3. Dry the housing with a chamois or cellulose sponge to prevent spotting.
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8 Service and Maintenance
In general, DESKO products are maintenance free. However, if there is a failure or if you
require any technical assistance, please do not hesitate to contact our support team at
support@desko.com or visit us online at www.desko.com/support.
For maintenance regarding firmware upgrade, it is required to install a dedicated DESKO
software package. This can be obtained upon request and contains all necessary drivers,
tools and documentation to perform the following actions:


Display detailed information about firmware version and device configuration.
Update firmware and device configuration.
Please contact our support team, should you require this specific DESKO software package.
9 Warranty
Please note that due to improper usage (see section ‎1.2) or after opening the device,
warranty cannot be claimed anymore. Warranty excludes normal wear and tear.
10 Support
Please check if all the cables are connected, the software is installed properly and the
device is powered on. If this is the case and the device still does not work, please contact
our DESKO support team:
Technical Support
E-mail:
support@desko.com
Web:
www.desko.com/support
Phone.:
+49 (0) 921 79279-69
(available during German office hours)
In order to give you an immediate and reliable support please always include the following
information within your support inquiry:
 Name of the product
 Serial number of the product (The serial number can be found on the backside of the device. It is
an eleven-digit number, always starting with 20. Example: 201546 00589)
 Used firmware, configuration and software version
 Detailed issue description
 Corresponding logfiles (VCOM with log level 4: C:\hid2ser.log and C:\Windows\hid2ser.ini (see
also
VCOM
manual).
GmbH\DeviceUpdater)
Device
updater:
C:\%userprofile%\AppData\Roaming\DESKO
 Contact details of the person responsible at your company
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11 Technical Overview
11.1 Technical Data
Supply Voltage:
5 V DC +/- 5 %
Supply Current:
2,5 A max
Data Output
1 x USB 2.0 Host
Storage Temperature:
-10 °C to +50 °C
Operating Temperature:
0 °C to +40 °C
Humidity:
20 % to 80 % (R.H. non-condensing)
Special conditions:
No direct sunlight on scan window
Reliability:
MTBF = 180.000 hours
RF / EMI Compliance:
CE and FCC
Test report available upon request.
11.2 Dimensions
PENTA Scanner Cube
Footprint
226,75 mm (8.9 inches) x 143 mm (5.6
inches) x 108,1 mm (4.3 inches)
Scan Window Size:
94,2 mm (3.7 inches) x 131 mm (5.2
inches)
Weight:
approx. 1150 g (2.5 lb)
Cube
Footprint
226,75 mm (8.9 inches) x 143 mm (5.6
inches) x 93,2 mm (3.7 inches)
Scan Window Size:
94,2 mm (3.7 inches) x 131 mm (5.2
inches)
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11.3 Features of the PENTA Scanner® Cube/Cube
Feature
Description
OCR Recognition:
OCR Reader: according to ISO/IEC 7501-1, ICAO 9303 and
ISO 18013
Passport Image Scanning:
Scan documents with three different light sources (VIS =
6000 K, IR = 850 nm, UV-A = 365 nm (optional)
Barcode Scanner:
1D and 2D barcode documents printed on paper or
presented on displays, e.g. smartphone
RFID & NFC:
RFID documents according to ISO 14443 (A/B), ISO 7816
(incl. US passport), ICAO 9303 as well as full NFC support
Buzzer:
Integrated buzzer, volume and duration adjustable
Status LEDs:
2 x multicolor status LEDs for user feedback, 1 x
multicolor status LED for user guidance
PERLUCOR® Security Glass:
Scratch resistant to natural materials, optical grade
bigger than 92% of transparency
Ingress Protection (IP54):
Protected against water and dust according to IP54
standard
Data Output / Connectors:
1 x USB Host 2.0
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11.4 Regulation Information
This device complies with Part 15 of the FCC Rules.
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter
tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement.
CAUTION: Any changes or modifications not expressly approved by DESKO GmbH
could void the user’s authority to operate the equipment.
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12 Appendix / Hardware Integration Guide PENTA Scanner®
Cube/Cube
The housing of the PENTA Scanner Cube/Cube is a solid construction especially designed
for the integration in kiosks or self-service installations. The device should be integrated by
the provided means.
Detailed drawings are available in the DESKO download area. The link and log-in data for
the download area can be found in the Quick Installation Guide which was shipped with
the device.
If you require further information on the correct integration, please contact
support@desko.com or visit us online at www.desko.com/support.
12.1 Operation of PENTA Scanner® Cube
For reading OCR data from standard ID1, ID2 and ID3 documents, the PENTA Scanner Cube
is equipped with a document stop at the rear of the device.
If OCR data shall be read, the ID document needs to be positioned in the middle of the
scan window and completely be pushed backwards to obtain optimum read results. The
document stop facilitates finding the correct position and therefore ensures successful read
results from the machine-readable zone.
Document stop
PENTA Scanner Cube with document
stop
Technical Specification
PENTA Scanner® Cube & Cube
Doc # 7 001 230 101
Page 19 of 21
Doc.-Rev.: 2017-10-09
12.2 Operation of Cube
For pure barcode reading, DESKO provides the Cube without document stop. With the flat
surface, the device ensures successful reading of all kinds and sizes of paper or electronic
barcode documents e.g. smartwatches, smartphones or even large tablets.
Cube without document stop
12.3 Special Integration Rules
For the integration of the PENTA Scanner Cube/Cube, special guidelines have to be
followed, described in the following sections.
12.3.1 RFID Integration
Every metal material in the surrounding of the RFID antennas strongly influences the
electrical field of the RFID module. Such an environment heavily deteriorates the RFID
function!
PENTA Scanner Cube
Cube (barcode & NFC only)
metal environment (marked red)
If you want to integrate a PENTA Scanner Cube/Cube with RFID option in a metal
environment, please contact your DESKO contact person to discuss special integration
guidelines.
Technical Specification
PENTA Scanner® Cube & Cube
Doc # 7 001 230 101
Page 20 of 21
Doc.-Rev.: 2017-10-09
13 Technical Drawing
Technical Specification
PENTA Scanner® Cube & Cube
Doc # 7 001 230 101
Page 21 of 21
Doc.-Rev.: 2017-10-09

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Page Count                      : 21
Language                        : en-US
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Author                          : Michael Mueller
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Create Date                     : 2017:10:26 16:30:30+02:00
Modify Date                     : 2017:10:26 16:30:30+02:00
Producer                        : Microsoft® Word 2010
EXIF Metadata provided by EXIF.tools
FCC ID Filing: WTM-P43CUBE1

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