DISH Technologies C01 Satellite Receiver User Manual 8

Echostar Technologies LLC Satellite Receiver 8

8

Download: DISH Technologies C01 Satellite Receiver User Manual 8
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Document ID61988
Application IDb6/AJeA57Thf7+jbm347hw==
Document Description8
Short Term ConfidentialNo
Permanent ConfidentialNo
SupercedeNo
Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize226.22kB (2827722 bits)
Date Submitted1999-10-05 00:00:00
Date Available2002-03-14 00:00:00
Creation Date2001-05-21 16:42:54
Producing SoftwareAcrobat Distiller 4.0 for Windows
Document Lastmod2001-05-21 16:42:57
Document Title8

WARNING VS. ATTENTION
You must remember certain safety issues during installation and use of this system. This Guide provides
various procedures and instructions. Some of these procedures could result in injury or property damage . . fl , ,
if they are improperly performed. Odier procedures require additional attention.
In this Guide, the following notes tell you when you need to pay attention to a safety or
operational issue.
WNWNG' Dcsignates a potential situation where the following may happen:
0 Personal injury or death may occur.
4 Equipment or property may be damaged.
ATENTWN‘ Designates the following operational issues:
9 Lrnportant operation or maintenance instructions follow.
0 Additional attention is required.
FOR YOUR SAFETY
In addition to the following instructions, see Safety Instructions on page iii.
wARNlNGl 0 Do not attempt to open the case of the receiver. There is risk of
electrical shock, which may result in damage to the equipment and!
or personal injury or death to you. There are no user-serviceable
parts inside the receiver. Opening the receiver case or unauthorized
modification will void the warranty.
WARNING! 0 Do not use or install this receiver near water or in very moist
conditions. The receiver may be damaged, and electrical shock or
fire could occur.
Note: This Guide covers receiver Model 2700, and Sofiware Model ID number 2700. This Guide may also
cover other models, not listed here.
Copyright 0 1998, EchoStar Communications Corporation. Englewood, Colorado 30112
All rights reserved.
The information contained in this Guide is subject to change without notice. Revisions may be issued to advise
you ofsuuh changes and/or additions.
Correspondence regarding this Guide should be addressed directly in EchaStar Communications Corporation.
Technical Publications, 90 Inverhers C {rely East, Englmood Colorado 80112.
DocumentNumhcri 123476520-AA Rev.AA
Printed in the United sures orAmerica,
DlSHNetwurk'" and the DISH Network“ logo are trademarks, and DISH Network“, DISHlnstallation
Networks", and the DISH Network“ logo are service marks ofEchoSi-sr Communications Corporation.
All product names, trade names, or corporate names mentioned in this Guide are acknowledged to be the
proprietary property of the registered owners.
123476520-AA Rev. AA
Table of Contents T
Safety Instructions .................
Chapter1: introduction ...............
Welcome! .
Satellite Televlsion
Satellite Signal Quality .
Available Services
Quick Start Tips i.
Chapter 2: The Parts ofthe System . .
The Satellite Dish
The Receiver
The Remote Control
The Menu Structure
The Browse Banner
Chapter 3: Using the System
Ordering Your Programming
Using the Remote Control ,
Turning the Receiver On and Off
Using the On-Screen Menus
Canceling a Procedure
Changing Channels .
Displaying the List ofAvaiIable Channels an rograms
Displaying Program Information While Watching a Program .
Ordering Pay Per View Programs ............
Listing and Choosing Programs by Themes
Using Favorites Lists
Reading Electronic Mail
Setting and Using Security Locks
Recording Programs ................
Watching Programs in Other Languages
Performing Diagnostic Tests .
Chapter 4 - Reference
Wiring the System Together
Wiring Setup Diagrams
Glossary
Problems and Solutions Tables
Page i
Web
Appendix A .......................................................................
Limited Warranty ................................................
Appendix B
Staying Legal
FCC Compliance A
Index ..
Page ii
Safety
lnsfrucfions
WARNING' You should always follow these instructions to help ensure against injury to
yourself and damage to the system.
0 Read all safety and operating instructions before you operate the receiver.
0 Retain all safety and operating instructions for future reference.
0 Heed all warnings on the receiver and in the safety and operating instructions.
0 Follow all installation, operating, and use instructions.
0 Unplug the receiver from the AC power outlet before cleaning. Use only a damp cloth for cleaning the
exterior of the receiver.
e Do not use accessories or attachments not recommended by the receiver manufacturer, as they may cause
hazards and will void the warranty,
Do not operate the receiver in high-humidity areas, or expose it to water or moisture.
Do not place the receiver on an unstable cart, stand, tripod, bracket, or table, The receiver may fall, causing
serious personal injury and damage to the receiverr
0 Do not block or cover slots and openings in the receiver. These are provided for ventilation and protection
from overheating, Never place the receiver near or over a radiator or heat register. Do not place the
receiver in an enclosure such as a cabinet without proper ventilation.
4 Do not stack the receiver on top of or below other electronic devices.
+ Operate the receiver using only the type of power source indicated on the marking label.
Unplug the receiver power card by gripping the power plug, not the cord,
0- The receiver is equipped with a polarized AC line plug (one blade is wider than the other). This plug will fit
into the power outlet only one way. This is a safety feature. If you are unable to insert the plug fully into the
outlet, try reversing the plug. Ifthe plug still fails to fig contact an electrician to replace the obsolete outlet
Do not defeat the safety purpose of the polarized plug.
0 Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or
against them. Pay particular attention to cords at plugs, convenience receptacles, and the point where they
exit from the unit.
0 Do not overload wall outlets or extension cords, as this can result in a risk of fire or electrical shock.
Never insert objects of any kind into the receiver through openings, as the objects may touch dangerous
voltage points or short out parts, This could cause fire or electrical shock
Page iii
Us er an d \
GWuide
0 Make sure that the outdoor components of the antenna system are grounded in accordance with local, state,
federal, and National Electrical Code WEC) requirements Pay special attention to NEC Sections 810
and 820. See the example shown in the following diagram:
<— s-mnm ont-
coaxI-lea -
from sat-4 01m
4— Eleetfle smle- Equipment
1—- Gmnna Clamp.
<— PamrSmiu Groundlng
Emma- syn-m
. (use an. 150. Pm m
0 Use an outlet that contains surge suppression or ground fault protection. For added protection during a
lightning storm, or when the receiver is lefi unattended and unused for long periods of time, unplug it from
the wall outlet and disconnect the lines between the receiver and the antenna. This will provide some
protection against damage caused by lightning or power line surges.
Ground clamp
Anunna mumm- um
(use s-mn 510-20)
Grounding Conductor!
(NE: Section (1041)
0 Do not locate the antenna near overhead power lines or other electric light or power circuits, or where it can
fall into such power lines or circuis. When installing the antenna, take extreme care to avoid touching such
power lines or circuits, as contact with them can be fatal.
4? Do not attempt to service the receiver yourself, as opening or removing covers may expose you to dangerous
voltage, and will void the warranty. Refer all servicing to authorized service personnel.
4 Unplug the receiver from the wall outlet and refer servicing to authorized service personnel whenever the
following occurs:
E1 The power supply cord or plug is damaged;
D Liquid has been spilled, or objects have fallen into the receiver;
I3 The receiver has been exposed to rain or water,
0 The receiver has been dropped or the chassis has been damaged;
0 The receiver exhibits a distinct change in performance.
0 When replacement parts are required, make sure that the service technician uses replacement pars specified
by the receivermanufacturer. Unauthorized substitutions may damage the receiver or cause electrical shock
or fire, and will void the warranty.
0 Upon completion of any service or repair to the receiver, ask the service technician to perform safety checks
to ensure that the receiver is in proper operating condition.
Page iv
617lntroducfion
WELCOME!
Congratulations on your selection of this satellite television system. Thank you for your purchase.
You will be pleased with the performance, capabilities, entertainment options, and ease of operation of the
system for many years to come.
The system complies with MPEG H and DVB standards for compressing audio and video data,
This means that the system will be compatible with new technologies in consumer electronic
products as they arrive on the markeg including digital video disk (DVD) players, digital video
cassette recorders (VCRs), and data communication networks.
FOR MORE INFORMATION:
Note: This Guide is written as it'the system is already installed
For installation procedures, see the Installation Instructions. F or mare detailed installation procedures, see
the Installation Kit guide included in the optional Installation Kit. For information on professional installation,
call the DISH Installation Network“ at 1-800-799-7175.
Fur warranty service an the system, see the Limited Warranty on page A-l,
To subscribe to programing, call Customer Service at 1-800-333-3474.
For assistance with using the receiver or remote, do the following:
1, Review the part of this Guide that covers the desired subject
2. Ifthis does not help, review the part of the Problems andSolun'ons Table: on page 4-9
that covers the desired subject
3. If this does not help, call Customer Service at 1-800-333-3474, or see the home page
at http://www,dlshnemorlecom on the World Wide Web.
Note: Before calling Customer Service with a problem, have ready the date ofpurchase and either
your customer account number, the receiver conditional access number, or the receiver model number.
Display the Important System Information menu to find these numbers (see Ordering Your
Programming on page 3-1). Also, write down the contents of any error messages that the receiver
displays on the television screen, These message: may be usefirl in troubleshooting the problem]
Page 1—1
User and
Installation Guide
SATELLITE TELEVISION
Satellite television uses a satellite in a gearynchronaus orbit over the Earth to deliver television and audio
programming This orbit enables the satellite to stay aligned over one place on the surface of the Earth.
Once the satellite dish is aimed at the satellite, the dish does not have to move to follow it.
The programming signal is transmitted to the satellite from a facility on the ground called the “Uplink Center.”
The satellite then transmits the signal to the dish. The signal the receiver processes is customized for you
based on the programming or information services you have ordered.
To receive satellite television services, you must have a satellite dish and receiver installed that are compatible
with the DISH Network". To order pay per view programs, you must connect the receiver to an active
telephone connection.
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Tolapttoru Canmnlon
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SATELLITE SIGNAL QUALITY
RAiN AND Snow FADE
Heavy rain, snow, or cloud cover can block the satellite signal, This can interrupt your programming service.
By aiming the satellite dish to get the strongest signal, you can help reduce such signal interruptions
SOLAR INTERFERENCE
Twice a year, the sun moves to a position behind the satellite, in orbit around the Earth, The exact time of the
year that this occurs for you will vary, depending on your location, but it will be around the beginning ofspring
and again around the beginning of autumn. When the sun is directly behind the satellite, solar energy
overpowers the satellite signal for just a few minutes. This is an unavoidable natural event for all satellite
television program providers.
During this period, you will not be able to see programs, Once the sun has moved from behind the satellite,
the programs will reappear.
lfyou do not see programs after several minutes, call Customer Service for assistance.
Page 1—2
AVAILABLE SERVICES
Introduction /
Available Services : 1
The DISH Network“ can provide you a wide range of exciting and entertaining services. The available
services cover a variety of interests, including movies, sports, news, music, shopping,
Call Customer Service for more information on any of these.
0 Subscription Services are programs or services that you purchase for extended periods.
They are billed at regular intervals, and remain activated until you call Customer Service to cancel them.
comedy, and more.
0 Package Services are groups ofservices otl‘ered to you at a discount. They provide the greatest value to
you because they combine the services that you want to activate at a reduced rate.
0 A pay perview program is one that you buy once, and that is billed once on your account for a single
Viewing The fee varies depending on the specific program you purchase, and is added to your next bill.
QUICK START TIPS
The following information helps you get a fast start using the system.
ATTEN'flGNl
The Safety Instmcfianr provide important information to prevent damage to the system
and injury to you.
Q Before installing or using the system, read the Safety Instructions on page iii.
a?
Change Channels
If you are watching a program, press the remote
control Up or Down arrow button, or enter the
channel number using the number pad buttons.
Note: You can also change channels by pressing
the receiver front panel Up or Down arrow
button.
Open the Main Menu
Press the remote control Menu button,
Open the Program
Guide
Press the remote control Guide buttonl
Open the Browse
Banner
Press the remote control Browse button or Right
arrow button.
Order a Pay Per View
Program
Choose the program using the Program Guide, and follow the on-screen
instructions.
See the Last Channel
You Watched
Press the remote control Recall buttonl RECALL
Press this button repeatedly to switch between
the last two channels watched.
Page 1—3
User and
Installation Guide
Select a Program
Based on a Theme
Press the remote control Left arrow button,
or iflhe Main Menu is open, select the Themes
option
Select the theme. Select the program.
or
See Information About
a Program
Press the remote control Information button
while using the Program Guide, Browse
Banner, Theme Categories, or while watching
a program.
Activate a Favorites
List
Press the remote control Guide button to open
the Program Guide.
Press the Guide button repeatedly to scan
through the available Favorites Lisa.
Page 1-4
Notes
The Parts of
2}, The System
THE SATELLITE DISH
The satellite dish collects the signals transmitted from the satellite A coaxial
cable carries these signals to the receiver, where they are decoded and processed
so you can watch satellite television programming
For installation procedures, see the Installation Insnuclions, For more detailed
installation procedures, see the Installation Kir Guide included in the Optional
Installation Kit.
THE RECEIVER
THE RECEIVER FRONT PANEL
POWER LIGHT
This green light, in the egg-shaped indent on the receiver front panel,
lights up when the receiver is turned ON, and turns off when the a
receiver is turned OFF
SMART CARD SLOT
The Smart Card should already be inserted in this receiver
front panel let
CONTROL BUTTONS
These receiver front panel buttons allow you to control the receiver.
For information on using these buttons, see Chapter 3 - Using the
System.
Page 2-1
User Guide
THE RECEIVER BACK PANEL
The back panel of the receiver provides the connectors that you use to wire the receiver to all the other
electronic devices that you use, It also provides the receiver power cord and telephone jack. Depending on the
wiring setup that you use, you may not use some of these connectors, but they are provided to support any
desired setup. See Wiring the System Together on page 4-1 or the guide included in the optional Installan'on Kit
for more information.
THE REMOTE CONTROL
Note: The remote control is shown below. For information on using the remote control,
see Chapter 3 - Using the System.
‘mm’ If you lose or damage the remote control you will norbe fully able to control the receiver.
If this happens, call Customer Service at 1-800-333-3474 to order a replacement
You will be charged the sale price of the remote control, plus shipping and handling.
Page 2—2
The Parts of the System 1 *
C2?
THE MENU STRUCTURE
The following diagram shows the general structure of the menus that the receiver displays
on the television screen. These menus are described on the next few pages
This menu is displayed anly
after a dish has been aimed
so that iinformafion can be
transmitted via the satellite
signal,
Page 2-3
User Guide
THE Mam MENU
The Main Menu is the key to the menu structure Each option on this menu displays another menu.
mnu
r in.
Duspuy me Display the
Fromm We Fawn'l: um Menu
Display the Display the PIreMaI and
Theme Categonaa Minn System Lm Menu
Dlsplay the ospny lha
Mail Menu system Setup Menu
Salsa lhe
Canoe! Option
In Exit
THE PROGRAM Gums
The Program Guide provides a complete listing of the available channels and programs.
mum any-mm
Dun-m l‘lm PM in (mu-a.
Mime-r
ma Nam
This display indicates the active Favorites List, with each list name shown in a slightly
different color. If the ALL CHAN list is active, the Program Guide displays all the
channels. If another list is active, the Program Guide displays only the channels
on that list.
This display shows either a number of hours entered using the remote control number pad
buttons, in order to skip the display forward or backward, or a channel number being
entered using the remote control number pad buttons.
Indicates that this program began in a time period that is not shown (left arrow) or will
end in a time period that is not shown (right arrow)
m Indicates that the current time period is being shown (right arrow) or that the last available
a time period is being shown (left arrow), The Program Guide displays programs that are
on now, and that are scheduled for an extended time beyond the present.
Page 2-4
The Parts of the System , 7
g,
THE THEME CATEGORIES MENU
The Theme Categories menu allows you to choose programs based on the theme of their ccntsnls.
Menu
F TlIJE
Available
Theme
Calegnrias
Seled the
<— Cancel option
10 exll.
THE MAIL MENU
The Mail menu allows you to read electronic mail messages that may be sent via the satellite signal
to the receiver.
Salad the
Cancel opllnn
to exit.
Mall Messages
Available In Read Seled the Help
opuon for assistance.
Page 2—5
User Guide
THE FAVORITES LISTS MENU
The Favorites Lists mcnu allows you to create, modify, and activate lists of favorite channels,
Menu
Frag
Siva Changes
Select the
Cancel option
to exit
Available
Favnnlzs
USE
Add or Remwe
Channgls 1mm
Seleaed List
Change Name
of Selected List
THE PARENTAL AND SYSTEM Locxs MENU
The Parental and System Locks menu allows you to set and use security locks.
Set Lacks
by Program -
Rating Look the Rauiver
‘ ' Fran! Panel Humans
50! Luck;
by Channel Change the
Reminr Passwuni
Luck tho
System
(Receiver) v _ _ Select me
' Came v 4— Caan option
to Exit.
Page 2—8
The Parts of the System ,
C27
THE SYSTEM SETUP MENU
The System Setup Menu provides a number of functions that help you customize and get information
about the system.
Menu
F Tllle
Dispiay me Dis 7
may Nwty»Available
Pomt Dish and _
Signal Strength Receiver Features
Menu Display Information on
Ply Per View Purchases
Display the
Audio Options Menu 55: Up «as Program Guida
Channel Order
Choose a Method to
Cuntml Sound anume
Do Diagnustr’c Tests
on me Recelver
Salem the
Cancel option
to exit.
THE INSTALLATION AND SETUP MENU
The Installation and Setup Menu provides a number cffimctions that help you customize
and get information about the system
Menu
r We
Display the Point Dish Set up the Recaiwsr
and Signal Stmngm Menu for Your Yelephone System
Change Chou“ Haw [ha Receiver
Picture size Accepts System Upgrades
Display the important Reset the Remivsr to
System Informatiun Menu Factory Delault Settings
Select (he
Cancel option
to exit
Page 2—7
User Guide
THE POINT DISH AND SIGNAL STRENGTH MENU
The Point Dish and Signal Strength Menu shown below allows you to aim the satellite dish. The Installation
Instruction: that came with the system describe the procedures for installing any satellite dish system, The
guide included in the optional Installation Kit describes these procedures in more detail.
Enter Your
ZIP Code Save Chang“ Made
in This Munu
Select the Cancel
Option to Exit
Azimum and Elevation Angles Display Help
Information
Signal Shenglh Bar
Loom
Afler you aim the satellite dish, important system information is transmitted via the satellite signal to the
receiver, Then, the receiver displays the Point Dish and Signal Strength menu shown below. This Point
Dish and Signal Strength Menu allows you to aim multiple satellite dishes at the appropriate satellites The
guide included in the optional Multi-Dish Installation Kit describes the procedures that apply to installing a
multi-dish system.
Menu Enter Your
r Title ZIP Code
Save Changes Made
in This Menu
Select the Cancel
Option to Exit
Select the
Desired Satellite Display Help
Infurman’on
Azlmuth and Elevation Angles
Check the Mum-Dish
Signal Strength Ear Swllm Salup
Page 2—8
The Parts of the System
C2]?
THE SELECT A VOLUME CONTROL METHOD MENU
The Select a Volume Control Method menu allows you to customize system sound volume control
Menu
F Tm:
Save Changes
Made in
/ lJ’lls Menu
Selecting .
Salad the Cancel option 2
Desiree Sauna ‘ / m exit.
Volume Cnnlml ’ ,
Method Display Help
Informah'on
THE BROWSE BANNER
You can use the Browse Banner to change channels, or to see what other programs are available without
changing the current program.
Note: It‘flie ALL CHAN Favorites List is active, the Browse Banner displays all the channels,
If another list is active, 1h: Browse Banner displays only the channels on that list.
322 r: , Tue 10m
. MW! Mp , scam 7° 4
L,N,$C‘t7?:m.=ib2w .
My F mi t
"mm mmmfimm}
Page 2—9
User Guide
Notes
Page 2-10
637 Using the System
ORDERING YOUR PROGRAMMING
This procedure notifies Customer Service that the system is installed and ready to receive satellite signals.
You need to have your services activated before you can start enjoying your desired programming You must
authorize your services when the system is first installed, and whenever you request to add or remove services.
You need to call to notify Customer Service that the system has been installed and that you would like to begin
receiving programming. The Customer Service Representative will explain the available program packages.
You can then select the services that you want to order.
You will need to give the Customer Service Representative information about the system.
To get this utformation, do the following:
I. Make sure that the satellite dish is aimed for the maximum possible signal strength, and that
the important system information has been transmitted (“downloaded”) via the satellite signal,
See the Installation Instructions or the guide included in the optional Installation Kit for these
procedures.
2. Display the Important System Intonation menu, as shown below, To do this, press the
System Information button on the remote control.
The Important System Information menu displays the information that you will need:,
Mam!
F True
Receiver Model ID
Condmonal SmartClrd
Access Conditional
Number Noses:
Snmvare Number
Versions
Access in
Assistance
Press Select
1— Mon to Exit
This Menu
The Customer Service Representative will authorize your programming using the satellite signal,
This includes checking that the Smart Card is properly inserted in the receiver. When the services are
authorized, you should be able to tune the receiver to channels other than the Preview Channel,
Page 3-1
User and
Installation Guide
USING THE REMOTE CONTROL
“Em If the remote control came with an instruction: boo/dz! separate from this User Guide,
follow the instructions for using die remote control in that booklet. Do not follow the
procedures presented on the next several pages of this User Guide.
|NSTALLING BATTERIES IN THE REMOTE CONTROL
replace old batteries, you should replace bath of the batteries. Use batteries of the same
grade, fiar example, alkaline or carbon zinc, and do normix batteries ofdifi'erent grades.
”in” The remote control is shipped with two AAA batteries, packaged separately. When you
Alkaline batteries provide longer battery life.
1. Press down on the slot in the battery cover (on the back of the
remote control) and remove the cover.
2. If you are replacing old batteries, remove and replace all of
the batteries,
3. Insert the new batteries, making sure to match the plus (“+”
ends with the plus markings on the battery ease.
Place only two batteries in the remote, Place the batteries
only in the two center positions. Do not remove the spacers
that prevent batteries from being placed in the two outside
positions.
4 Replace the battery cover by inserting the tabs into the slots,
and snapping the cover into place.
USING THE REMOTE CONTROL BUTTONS
TVN|nEo BUTTON
Press the remote control TVNideo button to switch the signal output from the receiver back
panel TV Set Out (RF or VHF Connection) between satellite TV and broadcast or cable TV.
TV/VIDEO
BRowsr-z BurroN
When watching a program, press the remote control Browse button to display
the Browse Banner.
Note. You can also display the Browse Ban ner by pressing the remote control Right
arrow button,
«2-0
filter
Page 3—2
Using the System '
Using the Remote Control 3
POWER Burrow
Press the remote control Power button to turn the receiver ON or OFF. WE“
The green Power light on the reeeiver front panel lights up to indicate the receiver is ON,
Note: You can also turn the receiver ON or OFF using the front panel Power button.
See Turning the Receiver On and 017 on page 3-7 for details.
MUTE BUTTON
Press the remote control Mute button to temporarily activate the mute function.
This displays MUTE on the TV screen. Press the Mute button again to restore the sound. @
Note: The remote control Mute button mutes the sound volume output by the satellite
receiver. Even if you restore the receiver sound volume, you must still restore and/or turn up
the sound volume of the television or audio system that you use.
MUTE
MENU Burrow
Press the remote control Menu button to open the Main Menu. §NU
VOLUME BUTTON
Press the (+) side of the remote control Volume button to increase the sound volume.
Press the (—) side of the Volume button to reduce the sound volume.
This temporarily displays a volume scale on the TV screen,
Note: The (non data base) remote control Volume button controls the sound volume
output by the satellite receiver. Even if you adjust the receiver sound volume, you
must still adjust the sound volume of the television or audio system that you use. See
Controlling the Sound Volume Using the Remote Control in this section,
oct-
GUIDE Burrow
Press the remote control Guide button to open the Program Guide. $106
UPIDOWN/LEFT/RIGHT ARRow BUTTONS
You can use the remote control Up/Down/Left/Right arrow buttons in several ways:
0 When you are using a menu, press the Up, Down, Left, or Right arrow button to move the ® @
highlight to the desired option.
0 When watching a program, press the Right arrow button to open the Browse Banner.
0 When watching a program, press the Left arrow button to open the Theme Categories
menu.
Page 3-3
User and
Installation Guide
0 When watching a program, press the Up or Down arrow button to change the channel,
0 When you have a Browse Banner open, press the Up or Down arrow button to View the
Browse Banner for the next channel
0 When amenu offers you a list ofchoices, press the Up or Down arrow button to bring more
choices into view.
0 When you have the Program Guide open, press die Up or Down arrow button to move the
highlight through the channels.
0 When you must enter a number in a menu, press the Up or Down arrow button to increase
or decrease the number where you have placed the highlight.
0 When you have 3 Browse Banner or the Program Guide open, press the Left or Right
arrow button to display the current or next program,
Note: The receiver cannot display a time period earlier than the present.
SELECT BUTTON
Press the remote control Select button to select the highlighted option in a menu and perform
the function.
INFORMATION BUTTON
You can use the remote control Information button in several ways: a
0 Press the Information button for information about a program when: “Via
Cl You have the Program Guide or a Browse Banner open, or
D You have highlighted the program while selecting programs using
Theme Categories, or
Cl You are watching fl'ic program.
9 When you have a menu open that includes a Help option, press the Information button to
see the help information for that menu.
Note: To display the Important System Information menu, press the remote control
System Intonation button (see below), not this button.
VIEW BUTTON
4 Press the remote control View button to retum to watching a program.
0 lfyou are already watching a program, press the View button to briefly display the VIE w
Program Banner.
0 If you are using the menus, press the View button to cancel the procedure and immediately
exit back to the program.
CANCEL BUTTON
Press the remote control Cancel button to cancel a procedure you are doing and return to the
previous menu or to watxzhing a program.
Page 3—4
Using the System '
Using the Remote Control 3 ,
NUMBER PAD BUTTONS
You can use the remote control number pad buttons in several ways:
0 When watching a program Or with the Frog ram Guide open, enter the channel number and
press the Select button to change immediately to that channel.
@6@
oooo
oeo
0 Use the number pad buttons to enter menu option numbers.
0 Use the number pad buttons to enter a number such as a ZIP code or a password in a menu.
0 When you have the Program Guide open, enter a number ofhours using the number pad
buttons, and then press the Left or Right arrow button to display programs in the time
period Offset by that number ofhours,
Note: The receiver cannot display a time period earlier than the present.
SYSTEM |NFORMATION BUTTON
Press this remote control button to display the Important System Information menu. @
Note: For program information or Help option information, press the remote control
Information button (see above), not this button. SYS INFO
RECALL BUTTON
Press the remote control Recall button to go back to the last channel you were
watching, Press repeatedly to switch between the lasttwo channels that you watched, @
RECALL
PAGE UP BUTTON
When you have the Program Guide or a Theme Categories menu Open, press
the remote conlIol Page Up button (in the Guide Paging area on the remote) to w
page up through the listing of channels.
PAGE DOWN BUTTON
When you have the Program Guide or a Theme Categories menu open, press the remote &
control Page Down button (in the Guide Paging area on the remote) to page down
through the listing of channels.
CONTROLLING THE RECEIVER USING THE REMOTE CONTROL
The remote control uses infrared (IR) light signals to control the satellite TV receiver. The remote control has
a maximum range of 40 feet. You must point the remote control directly at the receiver, with no solid Objects
in the way. Note: The remote cannot control any devices other than the receiver.
CONTROLLING THE SOUND VOLUME Usmo THE REMOTE CONTROL
When you first get the system, it is set up so that the receiver remote can control the sound volume,
Note: The TV remote can also control the sound volume, If you turn down or mute the sound volume using
the TV remote, the receiver remote control cannot mm the volume back up.
Using the receiver remote to control the sound volume is recommended for normal viewing.
Note. If you are recording a program using a VCR, and you change the sound volume using the receiver
remote control, tlle volume recorded will also change. For this reason, you may want to set up the system so
that the receiver remote cannot control the sound volume. See the procedure below, When you are finished
recording, make sure to reset the system so that the receiver remote can conuol the sound volume.
Page 3—5
User and
Installation Guide
To change the sound volume, do the following:
0 Press the Volume button on the receiver remote control, or
0 Press the volume control button on the TV remote control.
To change the way sound volume is oontrolled, do the following:
Remote
Buttons Menu Options
1. Make sure that the TV sound volume is not tumed down or muted using the TVremate control. Ifyou
turn down or mute the sound volume using the TV remote, the receiver remote control will not be able
to turn the volume back up.
2. Press the receiver remote control Menu button. MENU
This displays the Main Menu. @
3 Select the System Setup option.
This displays the System Setup menu.
4 Select the Volume Control option.
This displays the Selecta Volume Control Method menu,
51.
Use the Up/DownILeft/Right arrow buttons to move the
highlight to the TV remote volume control or the
DISH remote volume control option, as desired.
Note: DISH remote means the receiver remote control.
6 Press the Select button to select the highlighted option.
7. Highlight and select the Save option to save the volume
control setting
Page 3—6
Using the System ' '
Turning the Receiver On and Off 3
TURNING THE RECEIVER ON AND OFF
Buttons Menu Options
POWER
0 To turn the receiver ON, press the remote control Power
button orpress and hold the receiver front panel Power
button (the center ofthe buttons on the front panel) for a
few seconds.
The green Power light on the receiver front panel lights up.
0 To turn the receiver OFF, press the remote control Power
button or press and hold the receiver front panel Power
button (the center ofthe buttons on the front. panel) for a
few seconds.
The green Powerlight on the receiver front panel turns off.
USING THE ON-SCREEN MENUS
The menus make using the receiver and selecting services quick and easy. The receiver displays the menus on
the TV screen (“on-screen“). Use the menus to communicate with the receiver and to use the receiver features,
such as setting security locks, selecting a program, or defining a Favorites List. See the appropriate
sections of this chapter for the procedures to use these features.
OPENING THE Menus
You can use either of two methods to open the menus:
4 Press the appropriate remote control button to immediately open the desired menu.
El Guide Opens the Program Guide.
D Information Displays information about a program. For a menu with a Help option,
displays help information for that menu.
Cl Menu Opens the Main Menu,
0 Open the Main Menu, then open any ofthe other menus from the Main Menu.
CLOSING THE MENus
You can close a menu and return to watching a program by finishing whatever procedure you were doing, by
pressing the remote control View button, or by repeatedly pressing the remote control Cancel button,
Okfi
Note: If you do not do anything in a menu for several minutes, the menu automatically closes, This will
discard any changes you made, and display the program you were watching. It does not indicate that anything
is wrong With the receiver.
VIEW
Page 3—7
User and
Installation Guide
MENU Omens
A typical menu option looks like this:
or this:
First you must highlight the menu option, then you can select it.
HIGHLIGHTING A MENU OPTION
To highlight a menu option, you use the remote control UpIDown/Lefthight arrow buttons to move the
onscreen highlight to the menu option. When you do this, the option appears a little darker than the other
options, and it looks “pushed in.”
awe
Note: This highlight is rm! like the highlight you may have seen on a computer screen,
where the highlighted text or symbol appears lighter than other items.
A typical highlighted menu option looks like this:
or this:
SELECTING A MENU OPTION
When you select a menu option, that menu function is immediawa performed You can use either of two
methods to select a menu option:
0 Press the remote control number pad button that matches the number, if any, on the menu option.
If you do this, you do not need to highlight the option first a
0 Move the highlight to the menu option using the remote control UplDownILeft/Right
arrow buttons.
Then press the remote control Select button,
Page 3—8
Using the System '
Using the On-Screen Menus 3
LISTS OF CHOICES IN THE MENUS
When you make a choice in a list, the receiver does not apply the change until you select the Save or OK
option, If you do not want to save any changes, select the Cancel option to discard all the changes made
in the menu. Note: The following lists arefor example only.
There are two types of lists: Jingle selection and multiple selecn‘on:
Single selection allows only one choice to be Multiple selection allows multiple choices to be
selected at one time. If you select another choice, selected at one time. If you select another choice,
the previous choice is deselected. The single- the previous choices remain selected. The multiple-
selection list uses a circle to identify the choice. selection list uses squares to identify the choices,
HIGHLIGHTING A CHOICE IN A MENU LIST
Use the remote control Up/DownlLeh/Right arrow buttons to move the highlight to the desired item
in the list. The black arrows on the list indicate the direction(s) in which you can move the
highlight.
SELECTING A CHOICE IN A MENU LIST
To select a choice in a list, highlight the choice and then press the remote control Select button. Make sure
you highlight and select the Save or 0K option to save your choice. Highlight and select the Cancel option to
discard your choice.
When you highlight a choice in a single-selection When you highlight a choice in a muln’ple-selection
list, it typically appears as shown below: list, it typically appears as shown below:
Page 3—9
User and
Installation Guide
When you select the choice in Mingle-selection list, When you selectchoices in a multiple-selection list,
the choice is marked as shown below: the choices are marked on the list as shown below:
CANCELING A PROCEDURE
“Em” If you want to cancel a procedure, you must press the remote control Cancel or View
button befiJre you do the last step of the procedure. See the specific procedure for
more information.
If pressing the Cancel or View button does not exit from the current menu, you must
finish the current procedure by selecting a menu option.
You can use either of two methods to cancel a procedure:
0 If you want to immediately retum to watching a program, press the remote control
View button. @
VI E w
If you want to return to the previous menu, press the cancel button. a
Note: In some fimctions, this will also immediately retum you to the program.
or
0 Wait a few minutes and the menu will automatically close, discarding any changes you have made.
Note: This doe: not indicate that anything is wrong with the receiver!
Page 3-10
Using the System '
Changing Channels 3
CHANGING CHANNELS
“mm“ If the program you choose is security locked and the receiver is locked, you mart
enter the receiver password to watch the program. See ACCESJlng a Locked Channel,
Program, or the Parental and Syrtem Lock: Menu on page 3-30.
Buttons
Either: Press the remote control Up or Down arrow button to bring the desired
channel into view.
Only the channels in the active Favorites List are displayed.
or
Use the remote control number pad buttons to enter the desired channel
number.
or
@@9
®@@®
QGQ
Press the receiver front panel Up or Down arrow button to change channels
DISPLAYING THE LIST OF AVAILABLE CHANNELS AND PROGRAMS
The on-screen Program Guide provides a complete listing of the available channels and programs. You can
use the Program Guide to change channels, to see what programs are scheduled, and to buy pay per view
programs.
0 The Program Guide indicates which Favorites List is active, with each list name shown in a slightly
different color. If the ALL CHAN list is active, the Program Guide displays all the channels. If another list
is active, the Program Guide displays only the channels on that list, See Using Favorites Llsts on page 3-19
for information on Favorites Lists,
0 The Program Guide listing may include channels to which you have not subscribed ifthe ALL CHAN list is
active. These channels have a red background behind the channel name and number. If you try to tune to
one of these channels, the receiver displays an “attention" message. See Available Services on page 1-3 for
more information about subscription channels and adding services.
0 The listing includes only programs that are being shown now and that are scheduled for an extended time
beyond the present. The listing does not include programs that have ended.
0 You can set up the listing to show channels in ascending order (for example, from top to bottom, 122, 140,
and 170) or in descending order (fiar example, fiom top to bottom, 170, 140, and 122). To do this, press the
remote control M enu button to open the Main Menu. Then, highlight and select the System Setup option
to open the System Setup menu. In the System Setup menu, highlight and select the Channel Order
option, then follow the menu instructions.
Note; If you do not set a channel order, the Progmm Guide automatically displays the channels
in descending order.
Page 3—11
User and
Installation Guide
OPENING THE PROGRAM Gums
7 To open the Program Guide, do the following:
Menu Options
Either: Press the Guide button.
or
1. Press the Menu button.
This displays the Main Menu.
2 Select the Program Guide option.
SELECTING A PROGRAM IN THE PROGRAM Gums
Note: The following procedure includes two ways of selecting a program in the Program Guide, If you select
a program that has not started yet. the receiver displays program information about the program but does not
change to the channel on which the program is to be shown.
Remote
Buttons Menu Options
Either:
I, Use the number pad buttons to enter the desired channel
number.
The Program Guide displays the channel number and abloek
of channels including the one that you entered.
fifig
®
@@®
2. Use the UplDownILefl/Right arrow buttons to move the
highlight to the desired program.
3. Ifdesired, press the Information button for more information
about the highlighted program.
Press the Cancel button to retum to the Program Guide.
4. Press the Select button to change to the new channel
Page 3-12
Using the System
Displaying the List of Available Channels and Programs 3
or
1. Use the UplDown/Lefthight arrow buttons to move
the highlight to the desired program,
Note: Only the channels in the active Favorites List
are displayed, All unpurchased charmels are shown
with a red background.
2, Press the Page Down button to page down, or the
Page Up button to page up through the Program
Guide.
3A Enter a number of hours using the number pad
buttons
The Program Guide displays the number of hours.
Press the Left or Right arrow button to skip the
display forward or backward that number of hours.
Note: The Program Guide can display programs
scheduled for an extended time beyond the present
4. Use the UplDownlLefthight arrow buttons to move
the highlight to the desired program,
lfdesired, press the Information button for more
information about the highlighted program.
51.
6. Press the Select button to change to the channel for
the program.
CLOSING THE PROGRAM Gums
To close the Program Guide, press the remote control Cancel button. The receiver displays the program you
were watching before you opened the Program Guide.
Page 3-13
User and
Installation Guide
DISPLAYING PROGRAM INFORMATION WHILE WATCHING A PROGRAM
The ou-screen Program Banner provides information about the program you are watching. The on-screen
Browse Banner also provides information about current and future programs, on the current channel or
another channel, while you are watching the original program.
Usme THE PROGRAM BANNER
The Program Banner provides information about the program you are watching. The receiver displays the
Program Banner for a few seconds at the top ofthe TV screen every time you change the channel or press the
remote control View button. The information varies, depending on the specific program, but may include any
or all of the items in the following figure:
channel
Current v . . . . .
Date» Tm; 10:1; , < nan Number
Cumnl—r 10' F3 PM R39“?! BU“ HBO-E cnannal
Time ‘ » Name
“wry' rune (34.3 n: L} est mom %
Pwmm ' " List (color-
i. ended)
Rafi &
Conga
Code.
USING THE BRowsE BANNER
You can use the Browse Banner to see what other programs are available without changing the current
program. The receiver displays the Browse Banner at the top and bottom of the TV screen.
Note: If the ALL CHAN list is active, the Browse Banner displays all the channels. If another list is active,
the Browse Banner displays only the channels on that list
The Browse Banner includes the items in the following figure:
. The 11)!“
18“? "
Tue ism
10:10 PM
Page 3—14
Using the System ‘
Displaying Program Information While Watching a Program 3
OPENING THE BRowsE BANNER
To open the Browse Banner, press the remote control Browse button, or the Right arrow button.
fig? or
”mid:
DISPLAYING THE BROWSE BANNER FOR OTHER PROGRAMS
To display the Browse Banner for other programs, do the following:
Remote 4
Buttons Menu Options
1, Press the remote control Browse button, or the Right
arrow button, to open the Browse Banner for the $0 w-r
program that you are watching, “’ m
2. Either: Enter the channel number for the desired a @
program, using the number pad buttons. 3 a
or @ o
Press the Up or Down arrow button to display the
desired channel in the bottom part ofthe Browse
Banner.
Note: The Browse Banner displays only the
channels in the active Favorites List.
3. Press the Right arrow button to display the next
program Press the Left arrow button to display the
previous program
Note: The receiver can display programs that are on
now, and programs scheduled for an extended time
beyond the present, but cannot display programs that
have ended,
4. Press the Imam-nation button for more information
about the program listed in the Browse Banner, if
desired
Page 3-15
User and
Installation Guide
CHANGING CHANNELS USING THE BROWSE BANNER
If you are using the Browse Banner and see a program that you want to watch, do the following to change
to the new channel. Note: If you select a program that has not started yet, the receiver displays information
about the pmgram but does no! change to the channel on which the program is to be shown.
Remote
Buttons Menu Optrons
1, Make sure the program you want to watch is displayed in the
bottom part of the Browse Banner.
2 Press the Select button to change to the new program.
The Browse Banner closes automatically,
CLOSING THE BROWSE BANNER
To close the Browse Banne press the remote control cancel button. The receiver remains tuned to the
program you are watching.
of
ORDERING PAY PER VIEW PROGRAMS
Afl'EN’flONl You are responsible for all pay per View purchases. Ta lack the receiver to prevent
an authorizzdpay per view purchases, see Lacking the Receiver on page 3-3 ll The receiver
must be connected at all times to an active telephone connection, If you use more than one
receiver, each receiver must be connected to an active telephone connection at 4111 times.
If you want to watch a pay per view program on TVs connected to different receivers, you must
order the program for each receiver and you will be billed for each order.
You can find out what pay per view programs are available, and preview such programs by selecting the
Preview Channel in the Program Guide.
Remote
Buttons Menu Optlons
1. Highlight and select the desired pay per view program in the a
Program Guide, ® a
Page 3—16
Using the System
Ordering Pay Per View Programs
. It the receiver is locked, enter the password using
the number pad buttons. The receiver displays
asterisks (‘) as you enmr the digits of the password.
As soon as you enter the fourth digit of the password,
the receiver highlights the OK option,
Press the Select button.
. Either To buy the payper Viewpmgram, highlight
the Yes option using the UplDownILeft/Right arrow
buttons.
Press the Select button.
The receiver displays a confirmation menu
(see step 4).
D!’
If you do not want to buy the pay per view program,
press the Up or Down arrow button (if you are
watching a program), orhighlight and select the No
or Cancel option
If you do this, you can stop here.
. At the confirmation menu:
Either: Move the menu highlight to the Yes option
using the UplDown/LeftIRight mow buttons.
Press the Select button to confirm the purchase,
The pay per View fee will be added to your next bill.
or
Highlight and select the No or Cancel option to
cancel the purchase.
Note: You cannot cancel an order for a pay per view
program, whether it was just ordered or ordered
previously.
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Page 3-17
User and
Installation Guide
LISTING AND CHOOSING PROGRAMS BY THEMES
You can list and choose programs according to the theme of their contents. For example, you can list just
movies or Just sports. You can then quickly list programs based on that theme, and choose the program you
want without having to search through all the channels.
Note: If you select a program that has not started yet the receiver displays program information about the
program but does not change to the channel on which the program is to be shown
Remote
Buttons Menu Options
y.
Either: While watching a program, press the Left arrow
button to display the Theme Categories menu.
or
Press the Menu button to display the Main Menu.
Select the Themes option to display the
Theme Categories menu.
Use the UplDownILeft/Right arrow buttons to move the FD’ “WW?!
highlight to the option for a desired category.
Press the Select button to select that option.
This displays a list ofprograms within the category,
Programs on channels to which you have not subscribed
are shown with a red background.
Highlight and select the Page Down and Page Up options
to speed your search for the desired pmgrarn.
Press the Page Down button to page down, or the
Page Up button to page up through the list of programs.
Use the UplDown/LeflIRight arrow buttons to move the
highlight to the desired program in the program list
Press the Select button to watch the program.
Page 3—18
Using the System " 7
Using Favorites Lists 3 ,
USING FAVORITES LISTS
Favorite: List: are lists of your favorite channels. You can create and modify the lists yourself, adding and
removing channels as you wish. When you make a Favorites List active, the Program Guide displays only the
Channels in that llSL
Note' lfthe Program Guide does not display the channels you want, it may be because a Favorites List is
active. See Making a Favorite: List/{cove below for the procedure to change which list is active.
0 You can tune the receiver to a channel whether or not that channel is on the active Favorites List by
entering the channel number using the remote control number pad buttons.
0 If you choose a program using Theme Categories, the receiver tunes to the channel for that program
whether or not that channel is on the active Favorites List (however, if the program has not started yet, the
receiver displays program information but does not tune to the channel for the program).
0 The ALL CHAN Favorites List contains all the channels. You cannotmake any changes to this list.
lfyou want the Program Guide to display all the available channels, setALL CHAN as the active
Favorites List.
You can create up to four different Favorites Lists, each including up to 30 channels, Each Favorites List is
indicated by a slightly different color in the Program Guide. You can give each list a unique name, such as
Mom, Dad, Junior, etc. When you first get the receiver, the four lists are named LIST 1, LIST 2,
LIST 3, and LIST 4. The lists are empty until you add channels to them.
Note: If you do not create any Favorites Lists, the receiver automatically uses the ALL CHAN list.
MAKING A FAvonmss LIST Achve
Note: Ifyou want the Program Guide to display all the available channels, make the ALL CHAN Favorites
List active.
Remote
Buttons Menu Options
Either: lfthe Program Guide is open, press the Guide button to
select the next Favorites List Press the Guide button repeatedly
to scan through all the available lists.
Ol’
1. Press the Menu button. ENU
This displays the Main Menu,
2. Select the Favorites option,
This displays the Favorites Lists menu
Page 3-19
User and
Installation Guide
3. Use the UplDown/LeftIRig ht arrow buttons to move the
highlight to the desired Favorites List (example list names are
shown here).
4. Highlight and select the Save option to make the highlighted
Favorites List active.
Note: If you try to make an empty Favorites List active, the
receiver highlights the Modify List option. You must add at
least one channel to this Favorites List before you can make it
active,
CREATING OR MODIFYlNG A FAVORITES LIST
You can create, add channels to, and remove channels from a Favorites List.
Remote .
Buttons Menu Options
1. Press the Menu button. MENU
This displays the Main Menu. @
2, Select the Favorites option.
This displays the Favorites Lists menu.
3, Use the UpIDown/Lefthight arrow buttons to move the
highlight to the option for the Favorites List that you want to
create or change (example list names are shown here).
Press the Select button to select the highlighted list.
4 Highlight and select the Modify List option.
This displays the list of channels in the Favorites List
(an example list is shown here).
Note: lfyou select the ALL CHAN Favorites List and then
select the Modify List option, the receiver displays an error
message. You must select another Favorites List to modify
Page 3-20
Note: At any time you can highlight and select the
Clear option to immediately remove all channels
from the current list. Because the Clearoption
appears on the menu you use to modify a Favorites
List, and the receiver does not display this menu for
the ALL CHAN lisg you cannot clear the
ALL CHAN list.
. Use the UpIDown/LeftIRight arrow buttons to move
the highlight to the Channels list
In that list, move the highlight to a channel you want
to add to the Favorites List.
Either: Use the Up or Down arrow button to bring the
desired channel mto View.
or
Use flie number pad buttons to enter the channel
number
. Press the Select button to add the highlighted channel
to the Favorites List.
Note. Repeat steps 5 and 6 Until all desired channels
are added
. To delete a channel from the Favorites List, use the
Up/DownILeft/Right arrow buttons to move the
highlight to the channel in the list.
. Press the Select button to delete the channel from the
list.
Note: Repeat steps 7 and 8 until all desired channels
are deleted.
. Highlight and select the Save option to save all
changes to the Favorites List
Using the System
Using Favorites Lists
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Page 3—21
User and
Installation Guide
CHANGING THE NAME OF A FAVORITES LIST
1, Press the Menu button.
This displays the Main Menu.
2. Select the Favorites option.
This displays the Favorites Lists menu.
Use the UplDown/Lefthight arrow buttons to move the
highlight to the Favorites List to he changed (example list
names are shown here).
u)
Press the Select button to select the highlighted list
4. Highlight and select the Edit List Name option.
Note: lfyou select the ALL CHAN Favorites List and then
select the Edit List Name option, the receiver displays an
error message. You cannot change the name of the
ALL CHAN list.
Note: At any time, you can highlight and select the Clear
option to immediately remove all the characters from the
name.
5. Use the UplDown/Left/Right arrow buttons to highlight a
letter in the keypad area on the menu. Press the Select button.
Repeat to spell out the desired name.
You can enter up to eight characters, including spaces.
Ifnecessary, highlight and select the space option to insert a
space in the name or the tshanrl stgnal Strength rnenu. tfnecersary, ccntaetyour
installer to “dim the dish to obtain the maximum possible signal strength.
Check me dish mount. tiytlening lh= bolt: ifneeded.
A “black box" fills almost all
of die TV screen.
Ynu may have activated the Close
Caption feature an the TV. and put that
feature into Text mode.
Using the TV remote control Ind/er menus displayed by the TV (no! the
receiver remote control orthe menus displayed by the receiver), deactivate
the Close caption feature
The TV screen is all blue
Yen may have connected the receiverto
an incorrect input connection on the TV
fur flle signal output from the receiver.
Check your TV owner's manual forms cen-ect‘lV input connection to use
forthr signal output from the receiver.
Usmts THE MENUS
What Is Happening Possible Reason What to Do
You were using a menu, and it The menus have a timeout feature that Start over again.
suddenly closed. rotting you closes any menu alter several minutes or
bacteto the program you were no mivtty. This will discard any changes
watching. you have made, but ofl'lcrwise does no
harm to the receiver
USING THE PROGRAM GUIDE on THE BROWSE BANNER
What Is Happening Possible Reason What to Do
You my to disptey future
programs All the Program
Guide ur Browse Banner.
but find yml cannot
The Program Guide and Browse
hanner crn display programs scheduled
for an mended, but not unllmtled tune
beyond the present
Try displaying the Program Guide again later By that. time. i! may show
programs for the time and date you want
Page 4—11
User Guide
Ynu try to display past
programs (programs that have
ended) lnthe Fromm Guide
or Rm! Ixmner. but find
you cannot
The Prugnm Guide and Browse
Banner un display only prnyams that
have novyet ended These res-mes
cannot display a time nrlier than the
present.
Comm the prom pmvndm for tarot-lumen nu pm pregame
_l
When you am using the
ngm Guide or: Erma:
Banner, some channels are
missing.
You have activated a Flvoriles List cilia
than Sh: lis‘ named ALL CHAN.
You can change the active Favorites List whlle usingthe hngnm culde
by pussing Ill: remote Conlml Guide button. You Inn choose minim
Cusmm Favorites List or 111: ALL CHAN lisL which incllms Ill the
channels
CHANGING CHANNELS
nth-non. The channel changes,
but the new channel is HM
exactly the channel yml
enlzreti.
le are scanningup nr dawn
thrpugh the channels, snd the
hueivcr ls skipping channels
Ilia! you know you have
purnhued.
,_
What Is Happening Possible Reason What to Do
T_you enters desired channel You may have made . mistake emering Carefully rel-ry entering the charutel number you what
the channel nuinher, crthe channel
number you entered may he invtlld.
Lfsn. the nhlnnel displayed is the clam
possible to the channel you entered.
Lryon were watching a program and
entered the nmnherfor. channel that you
have no! pumhssed, the receiver will
ehange to the nnpnrehasen prom and
nllow n purchase or display a message.
If; Favorites List otherlhsn ALL CHAN
is schve. the receiver will skip chsnnels
M! on the active lisL
Press the mate cnnlml thfll human lo remm m the previous channel
numba. Selved ALL CHAN as flu: Kfi‘l! Fuvonlc; Lin.
READING ELECTRONIC MAIL
What Is Happening
Possible Reason
]_
"_I
What to Do
You rend messnges oerore
Lil-l now are missing.
Th: receiver my hzve deified some old
mssigs hecnuse it not out crspaee for
new hemp-s.
Delete messages ns soon 1: you have read them unless they ore important
enough to save.
When you dlsplry
infnrmzfion About a prom,
the display includes an
envelope.
The receiver has mceived mail.
Read 1h: mail Ind the envelnpz will be removed.
USING FAVORITES LISTS
r—What ls Happening
Possible Reason
What ta Do
You try to ehange the ALL
CHAN lisL The receiver
displays an ERROR message.
The receiver will not allow ynu to clung:
the ALL CHAN list,
Choose another list to change.
You try to make an tmply
Fsvorltes List active.
The receiver highlights the
Modify List option.
Yuulryln add a chnnnel to e
Favorites LISL
The receiver displays an
ERROR message.
The mczivar will not allow you to
setivate on empty list.
The list is full (that is, it has die moxunum
numher or channels allowed in h).
Choose another list in use, or add at least one channzl tn the empty list
You mus-I Helen a channel from film list to mike room for each new chanml
Page 4—1 2
SETTING AND USING SECURITY LOCKS
Reference
What Is Happening Possible Reason
Whatto Do
Yen SH 1 lack (fizr sample, 1 Ya“ have no! locked lb: receiv=r
lock on pmgrnmr by lump).
but. the lock do“ nol lake
cfl‘ecl
Yw mlul lack the receiver for my lack lo lake efl'ecL
You may not have wriuen down lhe
You forgol your password, so
pmword. to keep it in o safe place.
am you nre unnole to unlock
rne receiver.
Call Cusromer Service. You mun provide th! following informelion:
(1) your name: (2) your address; (3) your telephone number,
(4)|h= receivrrsenal idemificuion number. and(5) your Customer Service
Persoml ldenririenion Number (pl-N), ifyou me one.
ORDERING A PAY PER VIEW PROGRAM
What is Happening Possible Reason
What ta Do
_.1
You my luve been away fmm me
Someone orders a pny per .
receiver, and someone else used IL
view progrnm Wither-ll your
Lock the receiver lo prevenr immnon'zed pny per view purchaser.
Nut: You do rm have no set any locks lo lock pny per view pincluses,
Locking the receiver allomurtcally locks pay per view pumhnes.
permission.
Remember lhcryou on mpmmblefor ullpaypcr umpnrchases, wherher
or naryau mlrhonee men purchaser, lfyuu lockthe receiver, men men:
A whn wank in order: pay per view pmgnm nnerrenler the paswm’d
You are nqlnble lo wdcrayzy The rrceiver may nu be connected to an The mower mun be connected u all limes In an aciive telephone
per view prog-rm. acme telephone line eonneclion. lryou lnsull lwo or more receives, each receiver mun be
Th: Smm Card cledil Iimil may have connefled a! all times to an active leleyhone cunnzctinn.
been emeedede Call Olstalne‘r Service.
You find am you are notable You ordered apay per view pmynm. and You cannol eoncel an order for lpay per view prognm, wneurer il was just
in cancel e pny per view men decided nnl tn wash in ordered M ordered previously
program,
You ordered e pny perview pmgmm. end
want. it lo be available yin nllrne receivers
in your serup.
Your sclup includes more
dun one receiver. You order
npzyper viewprummi but il
dcer nor oppenr viz all onne
receivers.
lfyou use more men one receiver, you mu." order e pny per view pmgmm
for each receiver and you will be billed for each order.
PERFORMING DIAGNOSTIC TESTS
What Is Happening Possible Reason
What to Do
You are doing . Fmrn renel nr_rVnu pressed me remme oonrrnl Pwer
Remoie Conn-oi Diagwuic onnon or me receiver fmm panel rower-
Tern end are receiver lums honors.
OFF.
Turn the receiver bask ON, and In: the cn~scr==n menus to mm In the
Diegnnsues menu. You can now resume die leer, bur remembsr nmto press
the lemma calm-oi Puwer buulm or the receiver front panel Power button.
The from p-nel ounons are nor working
correctly.
Nine: The from panel onoon lock in: no
effect an this an
You am doing n Finn: Pnnel
Dilgnostic Test. Ind me
receiver dirploys a foilnre
message.
Call Oxslumer Strvlce for mlslzncc
Yon ere doing a Remove
sonnol Diagnostic Tesl. end
«he receivn does nor respond
when you prss nrernore our-on.
Pl‘e Down ounon.
You pressed rne remore eonnol Page Up or
The Remore Conunl Dizgnosnc Test does nor ccverrne remore connol Page
Up or Page Down bunon.
You pressed the remote come] Cancel
You an: doing a Remole
bumm.
Conuol Diagnostic Ten. and
me receiver dlsphys lne
Dingnosllcs menu.
presoing are remoie eomrol Cancel linden relnms me receiver lo rne
Diagnolfiu menu Select the Rental: Contra! oplion m msumn the test,
our remember no! in press un remore comm! Cancel button.
me remnre eonucl my be missing
You are doing a Remnre
beneries. me baumes my be incorreclly
Conuol Diagram: Ten, and
die receiver displays . roilure
message, weak, or dead.
The remore connol my be dnmngec or
defective.
placed in me remnle, urine bcnenesmey be
lflh= batteries are mixing or dead, insm fresh AAAesize bunnies.
If‘he remote ls damagzd m dzfecu'vt, call Customer Service [or “finance
Page 4—1 3
User Guide
You at! doing e Dish signel The sstellite dish may heve heen peeved so
Dlagnesu: Test. and (he that it tm image: receives the satellite signal
reeeiter displsys n feilure Coexiel eahlee mly hive lemened, orhsve
meesege. rnnisture inside
There may he inmferenee with the satellite
signal.
The dish may he full ofsnaw ordehris
Contact your mquenc (balm the nullile dish for the mnximum sigul
strength Check the dish mount. tightening holte itoeeded
Checkthal all maxill cabls are firmly cannubed and dry.
A vuiely or wather (in particular. huvy rein, snow, at cloud cover) may
interrupt the setellite tignaL
Check whether (he dish is full ofsncw or debris, and clean it on! ifnecsury.
Call Cusmmer Service [or assistance.
The teeeivzt call-wt get : dial tone thmugh
You ere doing hTelephone
die telephone eonnenion
Conneets'on Diagnostic Test.
and the receiver disylays s
tenure message.
Checkthe teceiver heekpenel Telephone Jnele eonneetion end the telephone
line Moire sure that the telephone line is connected to m eetlve telephone
conneets'on Make sure thet the reeeiver is set up for the type oftelephene
tystem that ydu use.
Make sure that 110 one else is using the mlepl'wne line while you do (he (cu.
Check the telephone line forhdial lune; iratese is no dtsl terse. cell the loenl
telephone cornpsny fur sesistenee.
The reeeiver they have been dzrneged at be
You are doing n Msin Unit '
defemve
Dingnonie Test and the
Call Cuflamer Smiles for usislnncc.
receiver displays s restore
meeuge.
USING THE TELEPHONE FOR VOICE/DATA/FAX
What Is Happening
Possible Reason
What to Do
Mug n telephone child you hesr "cliche.“
The reeeiter they hsve tried to call
Cuttarner Service in order to send ply per
View purehese informnlon When the
reeeiver found thst the telephone wns husy,
il Aulamafiully disconneeted.
You do not have to do enyththg
You pick up the telephone to make . eell,
but you do not hm! s dtsl tone,
The receiver was calling (hummer Service
in order (0 send pay per view infurmaiion
when m: receiver found that the telephone
was picked up. it sutnnmieelly
discenneeted.
Press the telephone reeeiverhuuon to hang up Release the bumm
to get . disl tone
Your eotnputer or FAX innehlne tries to
send a FAX w modem mmissinn. but
fsile.
The receiver was calling Customer Service
in orderto rend pey pie view inronnetion
when the receiver round her u call wee
heing tnsde on the telephone it
eutnntsneelly dismntcudl The FAX or
modem found thst there was no diel (one,
and enneeled the lrmsmistlcn.
Resend Ihe FAX or modem mission.
Hour computer or FAX sneehine wee
reeeiving e mx or modern transmission
hut en erroreeenn-ett
The retetvet ensy have tried to eell
antnmer Servlce in drderto tend pey per
view pinches: infennetion dutingthe FAX
or mode all, When the reeeivertoundthel
the telephone wu huey, it sutnrnseieslly
diseonneeted This genenled “disks" thst
cashed in ether in the FAX or madmi
transmission.
Have the sender resend Ihe FAX at nmdem transmissiun.
Page 4—14
647 Appendix A, f,
LIMITED WARRANTY
“TE""C’N‘ This Limited Warranty is a legal document Keep it in a safe place.
v Remember to retain your Bill of Sale for warranty service!
Any items returned without a copy qflhe Proof of Purchase
will be considered out of warranty.
WHAT THE WARRAN‘I'Y COVERS
This warranty extends only to the original user oftlre system and is limited to die purchase price of each part.
EchoStar Communications Corporation and its afiiliated companies (“EchoStar”) warrant this system against
defects in materials or workmanship as follows:
¢ LABOR: For a period of ninety (90) days flom the original date of purchase, ifEchoStar determines that
the system is defective subject to the limitations ofthis warranty, it will be replaced at no charge for labor.
EchoStar warrants any such work done against defects in materials or workmanship for the remaining part
of the original warranty period
0 PARTS: For a period of one ( 1) year from the original date of purchase, EchoStar will supply, at no charge,
new or remanufactured parts in exchange for parts determined to be defective subject to the limitations
of this warranty. EehoStar warrans any such replacement parts against defccs in materials or workmanship
for the remaining part of the original warranty period.
Note: “Parts” means items included in this package, which may include the satellite dish
assembly, receiver, LNBF, remote control, or dish mounting hardware. It does not include
other parts purchased separately
WHAT THE WARRANTY Does Nor COVER
0 This warranty does no! cover replacement of lost or damaged Smart Cards.
4 This warranty does not cover installation of the system. If applicable, such installation will be warranted
under a separate installation agreement
0 This warranty does not cover consumer instruction, physical setup or adjustment of any consumcrelectrorric
devices, remote control batteries, signal reception problems, loss ofuse of the system, or unused
programming charges due to system malfunction.
6 This warranty does no! cover cosmetic damage, damage due to lightning, electrical surges, fire, flood,
or other acts of God, accident, misuse, abuse, repair or alteration by other than authorized factory service,
use of accessories not recommended by the receiver manufacturer, negligence, commercial or institutional
use, or improper or neglected maintenance.
6 This warranty does not cover systems sold AS [S or WITH ALL FAULTS, system shipping and handling,
system removal or reinstallation, shipping damage if the system was not packed and shipped in the manner
prescribed, nor systems purchased, serviced, or operated outside the continental United States ofAmerica.
Page A—1
User Guide
LEGAL LIMITATIONS
REPLACEMENT AS PROVTDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY.
ECHOSTAR SHALL NOT BE HELD LIABLE FOR ANY INCIDENTAL OR CONSEQUENTLAL
DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY ON THIS SYSTEM.
NOR FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF, OR INABILITY TO USE, THIS SYSTEM. UNDER NO CIRCUMSTANCES SHALL
ECHOSTAR’S LIABILITY, H“ ANY, EXCEED THE PURCHASE PRICE PAID FOR THIS SYSTEM.
EXCEPT T0 TIE EXTENT PROILEBITED BY APPLICABLE LAW, ANY INELIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS SYSTEM IS
LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. ECHOSTAR RESERVES
THE RIGHT TO REFUSE TO HONOR THIS WARRANTY IF ECHOSTAR DETERMINES ANY OF
THE ABOVE EXCEPTIONS TO HAVE CAUSED THIS SYSTEM NOT TO HAVE PERFORMED
PROPERLY THIS WARRANTY SHALL BE VOID IF ANYFACIORY-APPLIED
IDENTIFICATION MARK, INCLUDING BUT NOT LUVHTED T0 SERIAL OR CONDITIONAL
ACCESS NUMBERS, HAS BEEN ALTERED OR REMOVED. THIS WARRANTY SHALL ALSO
BE VOID I]? THE RECEIVER HAS BEEN OPENED BY AN UNAUTHORIZED PERSON.
This warranty gives you Specific legal rights which may vary from state to state. Some states do not allow the
exclusion or limitations of incidental or consequential damages, or allow limitations on the duration ofan
implied warranty, so those limitations may not apply to you.
IF You NEED ASSISTANCE
I. Call Customer Service at 1-800-33343474, Have the date ofpuschase and either your customer account
number, the receiver conditional access number, or the receiver model number ready. Display the
Important System Information menu to find these numbers (see Ordering Your Programming on page 3-1).
2. A Customer Service Representative will assist you. The Representative will attempt to troubleshoot any
problem you may be having. The Representative will also determine whether the system is covered
under this warranty.
If die Representative determines that you should return the system, you will be given a Return Authorization
(RA) number. Be/bre shipping any system, you must obtain a Return Authorization (RA) number from
Customer Service.
4. Returned systems must be packaged properly, using either the original shipping materials or the packaging
in which the replacement system is shipped Include a copy afthe Bill afSale. Any items returned without
a copy o/the Proof of Purchase will be considered out ofwarranry. Follow the instructions given
to you by the Customer Service Representative.
in
Write the RA number in large, clearly visible characters on the outside of the shipping box that you use
to retum the system. To avoid canfizsion and Mia-understandings, shipments without tin RA number clearly
visible on the outside ofthe box will be returned to you at your expense.
u.
6. lfyou return the receiver, you must return the Smart Card with the receiver. 1ny do not return the
Smart Card with the receiver, a fee will be assessed against your account.
WARRANTY SERVICE
The system you return will be checked to verify whether it is covered under this warranty, A system
determined to be defective will be replaced with a new or remanut'acmred system, if the defective system
is covered under this warranty. This replacement system will be shipped at no cost to you, Ithe defective
system is not covered under this warranty, you will be notified. You may be assessed a flat rate charge for a
replacement system, including shipping and handling. ‘
Page A-Z
CB? Appendix B
STAYING LEGAL
Title 47, Section 605(e)4, United States Code (U.S.C,) makes it a federal crime to modify this receiver to
enable it to receive encrypted (scrambled) television programming without payment of required subscriptions.
Conviction can result in a fine of up to $500,000 and imprisonment for five years, or both. Any owner of this
receiver who procure: or willfully causes its modification is an accessory to that ofi'ense and may be
punishable in the same manner. Investigative authority for violations lies with the Federal Bureau
ofInvestigation (FBI).
U.S. Patent Nos 4631603, 4577216, 4819098 are licensed for limited pay per view use only.
This product incorporates copyright protection technology mat is protected by US. patents and other
intellectual property rights Use of this copyright protection technology must be authorized by Macrovision,
and is intended for home and other limited pay per view uses only unless otherwise authorized by Macrovision,
Reverse engineering or disassembly is prohibited
FCC COMPLIANCE
TELEPHONE COMMUNICATION
mm” The following text is extracted from Federal Communications Commission (F CC) regulations,
as of the publication date of this Guide. Contact the FCC (see following) or your library for the
complete text of the regulations.
This equipment complies with Part 68 ofthe FCC rules, On the rear panel of this equipment is a label that
contains, among other information, the FCC registration number and ringer equivalence number (REN) for this
equipment. If requested, this information must be provided to the telephone company.
The REN for this product is 0.05. x
The REN is used to determine the quantity of devices which may be connected to the telephone line. ( B
Excessive RENs on the telephone line may result in the devices not ringing in response to an '
incoming call.
In most, but not all areas, the sum of the RENs should not exceed five (5.0). The receiver does not affect the
sum ofRENs. To be certain ofthe number ofdevices that may be connected to the line, as determined by the
total RENs, contact the telephone company to determine the maximum REN for the calling area.
This equipment uses the following Universal Service Order Code (USOC) jacks: RJ-11C.
An FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is
designed to be connected to the telephone network or premises wiring using a compatible modular jack whiCh
is Part 68 compliant
This equipment cannot be used on telephone company-provided coin service. Connection to Party Line
Service is subject to state tariffs.
Page 8—1
User Guide
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. if advance notice is not practical, the telephone
company will notify the customer as soon as possible. Also, you will be advised ofyour right to file a
complaint with the FCC ifyou believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could
affect the operation of the equipment Ifthis happens, the telephone company will provide advance notice in
order for you to make the necessary modifications in order to maintain uninterrupted service.
lfyou experience trouble with this equipment, please contact Customer Service at 1-800-333—3474 for repair
and warranty information. If the trouble is causing harm to the telephone network, the telephone company may
request you remove the equipment from the network until the problem is resolved
The customer may perform minor adjustments such as the following, in case ofproblems with the equipment
0 Move or realign the antenna or receiving device, such as you: broadcast TV antenna.
O Increase die distance between the receiver and the equipment with the interference Change the angle of the
receiver relative to the equipment.
1» Plug the receiver into a different power outlet, preferably on a difi‘erent fuse circuit within your building.
Refer to the Problems andS'nlun’ans Table: on page 4-9 for a detailed description of recommended customer
actions.
WW'NG' Do not attempt to open the receiver, as this will void the warranty. There is risk of electrical
shock, which may result in damage to the equipment, or personal injury or death There are no
user-serviceable parts inside the receiver. Unauthorized modification will void the warranty.
This equipment is hearing-aid compatible.
It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is
connected. This is to avoid damage to the eqUipment caused by local lighming strikes and other electrical
surges.
RADIO INTERFERENCE
The receiver complies wida the limits for a Class B digital device, as specified in Part 15 of the FCC Rules.
This compliance helps ensure against radio interference with other equipment in a typical residential location.
Except for the telephone cable, you are required to use shielded cables and cords, such as coaxial and
communication cables, to maintain FCC compliance.
flue receiver does use radio fi'equencies during operation. If you do not install or use the receiver properly,
radio energy may be generated that can interfere with radio communications Also, it is possible diat radio
interference can occur even in a proper installation. The typical symptom of radio interference is distortion of
television or radio reception. You can determine if die receiver is the cause by confirming that the interference
stops if you unplug the receiver from the power outlet, and the interference returns when you plug the receiver
hack into the outlet
If none of the remedies on the previous page stops the radio interference, you should contact a licensed radio/
television technician, your satellite dealer, or call Customer Service at 1-800-333-3474, for assistance.
in addition, the FCC provides a booklet that can help you. You can order the booklet Earn the following
address:
How to Identify and Resolve Radio-TVInterference Problems
StockNa. 004—000-00345-4
U S Government Printing Office
Washington, DC 20402
Page 5—2
Cl? In
Activation Chargs 1-1
Arrow Buttons (Up/Dow-n/Lefl/Right) 3-3
Audio/Video Connections, Phono (RCA) 4-2
Available Channels and Programs
Displaying the Program Guide 3-11
Available Services 1-1
One-Time Services 1-1
Package Services 1-1
Subscription Services 1-11
Back Panel, Receiver 1-2
Channel 3/4 Switch L3
Phono (RCA) Audio/Video Connections 01
RF or VHF (Modulator) Connections 4.2
Satellite In Connection 4-1
Super VHS (S-Video) 4-1
Telephone Jack 4-1
Banner, Browse 1-9, 3-14
Banner, Program 3-14
Blacked-Out Prop-am 4-3
Browse Banner 1-9
Changing Channels Using the Browse Banner 1-16
Closing the Browse Banner 1-15
Displaying the Browse Banner for Other Programs 1-15
Opening the Browse Banner 1-15
Using the Browse Banner 3-14
Browse Button 3-2
Buttons
Arrow Buttons (U p/Down/Left/Right) 3-3
Browse Button 3-2
Cancel Button 3-4
Control Buttons (Receiver Front Panel) 2-1
Guide Button 3-3
Information Button 1-4
Menu Button 1-1
Mute Button 1-3
Number Pad Buttons 3-5
Page Down Button 1-1
Page Up Button 3-5
Power Button 1-3
Recall Button 1-5
Remote Control Buttons 3-2
Select Button 1-4
System Information Button 3-5
TV/Vineo Button 3-1
Up/Down/LefL’Right Arrow Buttons 1-3
View Button 14
Volume Button 1-3
Buying Pay Per View Programs 3-16
dex
Cancel Button 3-4
Canceling 1! Procedure J-la
Changing Channels 3-11
Changing Channels Using the Browse Banner 3-16
Channels, Changing 4-3
Changing the Name of a Favorites List 3-22
Channel 3/4 Switch L3
Channel Locks
Setting and Using Channel Locks J-ZS
Channel Order (Program Guide) 1.11
Channels
Changing 3-11
Channels, Available
Displaying the Program Guide 3-11
Closing the Menus 3-7
Coaxial Cable Connections 2-2
Codes, Rating 4.3
Connections
Channel 3/4 Switch 4-3
Phono (RCA) Audio/Video CDnnections 4-2
RF or VHF (Modulator) Connections 4-2
Satellite In Connection 4-3
Super VHS (S-Video) OutpUt 4.3
Telephone Jack 4-3
Control Buttons (Receiver Front Panel) 2-1
Critique, Program 4-3
Customer Service 1.1, 4-9, 114
Customer Service Security 1-14
Diagnostic Tess
Performing Diagnostic Tests 1-15
Dish, Satellite 2-1
Displaying Progam Information While Watching a
Program 3-14
Electronic Mail 3-2:
Events (Prop'arns) 4-3
Favorites Lists
Changing the Name of a Favorites List 3-21
Creatin or Modrfy' in 3 Favorites List 3-20
Makingga Favorites ngst Active 1-19
Uni-1g Favorites Lists 3-19
Favorites Lists Menu 2-6
FCC B-l '
FCC Compliance 5-1
Features
Security 1-24
Page I-1
User Guide
Federal Communication Commission (FCC) Compliance 3-1
Federal Communications Commission (FCC) Compliance
Radio Interference 5-2
Telephone Communication 5-1
Front Panel 2-1
Front Panel, Receiver 2-1
Control Buttons 2-1
Front Panel Diagnostic Test 3-31
Locking the Receiver Front Panel Control Buttons 3-28
Power Light 2-1
Smart Card Slot 2-1
Unlocking the Receiver Front Panel Control Buttons 3-29M
”M
Geosynchronous Orbit 1-2
Glossary 4-3
Guide Button 3-1
Guide, Program 24, 3.11, 4-3
Hm
Highlighting a Choice in a Menu List 3-9
Highlighting a Menu Option 3-c
Important System Information Menu 3-1
Displaying the Important System Information Menu 3-1
Information
Customer Service 1-1
Important System Information Menu 3-1
Proble-s and Solutions Tables 4-9
Quick Stan Tips 1-3
World Wide Web home page l-l
Information Button 34
Infra-Red (IR) 4-1
Installation and Setup Menu 2-7
Installing the System
Cables and Connections 4-1
Ordering Your Programming J-l
Phono (RCA) Audio/Video Wiring Setup Diagram 4-4
Receiver with VCR Wiring Setup Diagram 4-6
Setting the Channel 3/4 Switch 4-3
TV Set Out (RF or VHF) Wiring Setup Diagram 4.3
Two or More Receivers 41
Two-Receiver Wiring Setup Diagram 4-7
Wiring Setup Diagrams 4-4
Wiring the System Together 4-1
Instructions. Safety iii ‘
IR 4-3 '-'
Legal Limitations A-2
Warranty Service A—Z
What the Warranty Covers A-l
What the Warranty Does Not Cover A-l
Listing and Choosing Programs by Themes (Theme
Cate cries) 3-13
Lists 0 Choice: in the Menus 3-9
Locking the System 3-31
Locks
Setting and Using Security Locks 3-14
Locks Menu 2-6
Mail Menu z-s
Mail. Electronic 3-21
Main Menu 24
Menu Button 3-3
Menu Options 3-3
Highlighting a Menu Option 3.x
Selecting a Menu Option 3-3
Menu Stnrcnn—e 2-3
Menus
Canceling a Procedure no
Closing the Menus 3-1
Favorites Lists Menu 1—6
Highlighting a Choice in a Menu List 3-9
Important System Information 3-1
Installation and Setup 2-7
Lists ofChoices in the Menus 3-9
Mail Menu 2-3
Main Menu 1-4
Menu Options 3-8
Menu Structure z-3
Opening the Menus 3-1
Parental and Syaem Locks Menu 15
Point Dish and Signal Strength Menu 2-8
Program Guide 14
Select a, Volume Control Method Menu 1-9
Selecting a Choice in a Menu List 33
System Setup Menu 2-7
Theme Categories (Themes) Menu 2-5
Using the On-Screen Menus 3-7
Modulator (RF or VHF) Connections 4-2
Mute Button 3-3
1“—
Number Pad Buttons 3-3
H—
J _ \ One-Time Services 1.3
Activation Charges 1-1
Jack, Telephone 4-3
Languages
Watching Programs in Other Languages 335
Legal Notices at
Light, Power (Receiver Front Panel) 24
Limited Warranty A-l
If You Need Assistance A-z
Page 1—2
Pay Per View Programs 1-3
On-Sereen Program Guide 24, 3-12, 4-3
Opening the Menus 3-7
Ordering Pay Per View Programs 3-16
Ordering Your Programming 3-1
R—
Package Services 1-3
Page Down Button 3-5
Page Up Button 3-3
Parental and System Locks Menu 14
Accessing the Menu When You Have Locked the
Receiver 3-13
Pay Per View
Ordering Pay Per View Programs 3-16
Pay Per View Programs t-a
Stay Legal B—l
Pay Per View Programs 1-3
Previewing Pay Per View Progams 3-16
Performing Diagnostic Tests
Dish Signal Diagnostic Test 3-33
Front Panel Diagnostic Test 3-37
Main Unit (Receiver) Diagnostic Test 3-19
Remote Control Diagiostic Test 3-33
Starting a Diagnostic Test 3-36
Telephone Connection Diagnostic Test 3-38
Personal Identification Number (PIN) 3-3‘
Phone Jack 4-3
Phono (RCA) Audio/Video Connections 4-2
PIN 3-34
Point Dish and Simal Strength Menu 1-2
Power Button 3-3
Power Light 2-1
Problems and Solutions Tables 4-9
Procedures
Chaug'ng the Name ofa Favorites List 3-21
Locking the System 3-31
Program Banner 3-14
Using the Program Banner 3-14
Program Critique 4-3
Program Guide 1-4, 4-8
Closing the Program Guide 3-13
Displayin the Program Guide 3-11
Opening e Program Guide 3-11
Selecting a Program in the Program Guide 3-11
Setting Up the Channel Orderin the Program Guide 3-11
Programs 44
Available Services 1-3
Blacked-Out 4-3
Closing the Program Guide 3-13
Displaying Program Information While Watching a
Program 3-14
Displaying the Browse Banner for Other Programs 3-15
Displaying the Program Guide 3-11
Listing and Choosing by Themes (Theme
Categories) J-lx
Opening the Browse Banner 3-15
Opening the Program Guide 3-11
Ordering Pay Per View Programs 3-16
Ordering YourPrugramming 3-1
Pay Per View Programs 4-3
Program Banner )-14
Program Critique 4.8
Program Guide 4-8
Rating Codes 4-3
Recording Programs 3-35
Selecting a Program in the Program Guide 3-11
Using the Browse Banner 3-14
Watching in Other Languages 3-35
Programs (Evmts) 4-11
Programs, Available
Displaying the Program Guide 3-11
Index CI 7
Quick StartTips 1-3
Radio Interference B-z
Rain and Snow Fade 1-1
Rating Code Locks
Creating or Modifying Rating Code Locks 3-17
Rating Codes 4-3
Readin Electronic Mail 3-13
Recall utton 3-5
Receiver 1-1
Back Panel 1-1
Changing the Receiver Password 3-31
Channel 3/4 Switch 4-3
Control Buttons 1-1
Discerning All Setup Information 3-34
Dish Signal Diamostic Test 3-3:
FCC Compliance B—l
Front Panel 1-1
Front Panel Diagnostic Test 3-37
Important System Information Menu 3-1
Lacking the Receiver 3-31
Locking the Receiver Front Panel Control Buttons 3-21
Main Unit (Receiver) Diagnostic Test 3-39
Menu Structure 1-3
Phono (RCA) Audio/Video Connections 4-1
Power Light 1-1
Radio Interference 5-2
RF or VHF Modulator) Connections 4-1
Satellite In Connection 4-3
Setting and Using Security Locks 3-14
Setting the Receiver to Factory Default
Settings 3-34
Smart Card Slot 2-1
Super VHS Video (S-Video) Output 4-3
Te ephone Communication 5-1
Telephone Connection Diagnostic Test 3-38
Telephone Jack 4-3
Turning the Receiver On and Off 3-7
Unlocking the Receiver 3-32
Unlocking the Receiver Front Panel Control Buttons 3-
19
Receiver Front Panel 2-1
Recording Programs 3-33
What You Can and Cannot Do 3-33
Remote Control
Controlling me Receiver Using the Remote
Control 3-5
Controlling the Sound Volume Using the Remote
Control 3-3
Diagram of the Remote Control 2-2
Operatin Range 3-5
Remote ontrol Buttons 3-1
Remote Control Diagnostic Test 3-38
TV/Video Button 3-1
Using the Remote Control 3-1
Using the Remote Control Buttons 9-2
REN 3-1
RF or VHF (Modulator) Connections 4-2
Ringer Equivalence Number (HEN) B-l
07
Page l—3
User Guide
Telephone Jack 4-1 7
Television, Satellite i-z ’7
Tests, Diapnstic 3-36
Theme Categories (Themes) 3-13
Theme Categories (Themes) Menu z-s
Themes (Theme Categories) J-ix
Themes (Theme Categories) Menu z-s
Troubleshooting
Performing Diagnostic TesLs 3-35
Safely Instructions iii
’ ’ ' Satellite Dish z-i '
Dish Signal Diagnostic Tat 3-38
Satellite In Connection 4-3
Satellite Sigial Quality l-z
Rain and Snow F ade l-z
Solar Interfmce 1-2
Satellite Television 1-2
Security
Customer Service 3-34 Problems and Solutions Tables 4-9
Lacking the System 1-31 Turning the Receiver On and Off 1-7
Personal Identification Number 3-34 TV/Video Button 3-2
Security Features 3-14 U
Security Locks a
Setn'n and Usin Securi Locks 34a ,
Select I. Vgolume Cogtrol Metuymd Menu z-a Up/Pownfl-efi/Rxsht Arrow Buttons H
Uphnk Cmter i-z
Select Button 3-4
Selecting a Choice in a Menu List 1-9
Selecting aMenu Option 34
Selecting a Program in the Program Guide 3-12
Service, Customer 4-9, A-Z
Using Favorites Lists 3-19
Using the Browse Banner z-u
Using the On-Screcn Menus 3-1
Using the Program Banner 3-14
Using the Remote Control 3-1
Services
Available Services l-J v
Customer Service 1-1 m
World Wide Web home page l-l VCR
Setting and Using Security Features
Creating or Modifying Rating Code Locks 3-27
Setting and Using Security Locks 3-10
Accessing a Locked Channel. Program. or the Parental
and System Locks Menu 3-10
Accessing a Locked Item 1-15
Accessing the Parental and System Locks Menu 3-25
Changing the Receiver Password 3-32
Recording Programs 3-3:
View Button 3-4
Volume Button 3-1
Warranty Service 4-2
Warranty, Limited A-l
Creating or Modifying Channel Locks 3-25 Wiring Setup Diagram
Discerning All Setup Information 1-34 Two-Receiver Wiring Setup Diagram L7
Entering the Password 3-15 Wiring Setup Diagrams
Locking the Receiver 3-25, 3-31
Locking the Receiver Front Panel Control Buttons 3-28
Setting a Password 3-25
Setting Locks 3-25
Setting the Receiver to F actury Default Settings 3-H
Unlocking the Receiver 3-32
Unlocldng the Receiver Front Panel Control
Buttons 3-19
Signal Quality, Satellite l-z
Smart Card Slot 1-1
Solar Interfere-ice i-z
Sound Volume
Controlling the Sound Volume Using the Remote
Control 3-5
Staying Legal Bl
Subscription Services 1-3
Super VHS Video (S-Video) Output 4.3
SV'HS (Super VHS Video) Output 4-3
S-Vidco (Super VHS Video) Output 4-1
Switch, Channel 3/4 4.3
System Information Button 1-5
System Locks Menu 2-6
System Setup Menu 2-7
Page 1—4
Phono (RCA) Audio/Video Wiring Setup Diagram H
Receiver with VCR Wiring Setup Diagram 4-6
TV Set Out (RF or VHF) Wiring Setup Diagram 4-5
Wiring the System Together 4-1
World Wide Web home page l-l
Write the following information in the spaces provided below, You may need to provide this inlermation
if you all Customer Service
l 1
Purchase Locan‘anName: ,
Purchase Location Telephone Number:
Receiver Serial Number:
Receiver Cnndia'onal Access Number
Smart Card Conditional Access Number:
FCC Ringer Equivalence Number (REN): 0.05
U.S. Patent Na’s 4631603, 4577216, 4819098 are licensed for limited pay per view only
This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property
rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other
limited pay per view uses only unless otherwise authorized by Macmvlsion. Reverse engineering or disassembly is
prohibited.
123476520-AA Rev. AA

Source Exif Data:
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File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.2
Linearized                      : Yes
Create Date                     : 2001:05:21 16:42:54
Producer                        : Acrobat Distiller 4.0 for Windows
Modify Date                     : 2001:05:21 16:42:57-04:00
Page Count                      : 83
EXIF Metadata provided by EXIF.tools
FCC ID Filing: DKNC01

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