DRS Tactical Systems 9800178540001 TABLET PC User Manual users manual
DRS Tactical Systems, Inc. TABLET PC users manual
users manual
User’s Guide
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DRS Tactical Systems, Inc.
Hammerhead User’s Guide –V062906 1
Thank You!
DRS Tactical Systems, Inc. would like to thank you for purchasing a
Hammerhead computer. Great care has been taken to provide you with
a unique product designed to provide years of reliable service. The
Hammerhead rugged tablet computer is now in its eighth generation.
Each new generation builds on the strengths of the previous models to
provide you with a state-of-the-art product designed to meet the real
world needs of mobile users.
This guide provides basic information that you will need to take full
advantage of your Hammerhead computer. The Hammerhead is a tool
that is often configured to meet the precise needs of a specific
application. As a result, there are many configuration options available
and often, custom features are provided for large-scale applications. If
you do not find illustrations identical to the equipment you have
purchased or do not find needed information after having reviewed the
User’s Guide, please feel free to contact Customer Service toll-free at
888-872-1100. You may also wish to visit our web site at www.drs-
ts.com/hammerhead for updated information.
This guide is intended to provide basic information on the features,
operation, care, and maintenance of the Hammerhead. It is not offered
as a technical resource to deal with larger integration issues. DRS and
its many partners will be happy to work closely with you in resolving any
challenges that you might face.
Elements of this guide are available electronically for those customers
wishing to develop their own training or technical support materials.
Requests for electronic copies can be made through the general
information request link at the www.drs-ts.com/hammerhead web site.
We thank you for purchasing the Hammerhead rugged Tablet PC and
look forward to getting to know you and assisting you in any way we can
to make your experience with the Hammerhead as rewarding as
possible.
Table of Contents
DRS Tactical Systems, Inc.
Hammerhead User’s Guide –V062906 2
Table of Contents
CHAPTER 1: INTRODUCTION ......................... 4
Before you begin ..................................................................... 4
Standard features ...................................................................... 5
Accessories and options ............................................................ 6
Exterior features ..................................................................... 7
Tips for proper use and care of your computer .......................... 11
CHAPTER 2: HARDWARE OPERATION .........12
Turning on the unit ..................................................................... 12
Pen operations ...................................................................... 12
Touch operations ...................................................................... 14
Battery use and care.................................................................. 15
Getting started with your new batteries........................ 15
How to install new batteries .........................................15
When to recharge batteries.......................................... 16
How to recharge your batteries....................................16
How to tell when batteries have finished charging ....... 17
How to increase battery “run time” ............................... 17
When to replace your battery.......................................17
Where to purchase replacement batteries ................... 18
How to store batteries when they’re not in use.............18
Safety & handling considerations for batteries............. 18
Disposing of your batteries...........................................19
Battery tips for the best performance........................... 19
Calibrating Batteries..................................................... 20
Removable hard drive ................................................................ 21
Connectivity ...................................................................... 21
Port replicators ............................................................ 21
Desktop docking station .............................................. 24
Vehicle docking ........................................................... 25
Heater option ...................................................................... 26
CardBus/PCMCIA cards ............................................................26
Internal “flex space” for OEM modules.......................................27
ProtectIT™ (this feature not yet shipping).................................. 27
CHAPTER 3: SOFTWARE OPERATION...........28
Calibration ......................................................................28
Pen Tablet calibration .................................................. 28
Touch Screen calibration ............................................. 28
Battery Performance and Maintenance...................................... 29
Monitoring your battery ................................................ 29
Setting the battery alarm.............................................. 29
Turning off power-consuming peripherals.................... 29
Using power schemes.................................................. 30
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Standby ......................................................................30
Hibernation ..................................................................30
Adjusting Screen Brightness and Backlight Settings ................. 31
Manual brightness adjustment ..................................... 31
Auto backlight settings................................................. 32
Power button function .................................................. 32
Advanced backlight...................................................... 32
Backlight Adjustment ................................................... 33
Auto dim ...................................................................... 34
QuickBack™ Backup and Restore ............................................ 34
Archive Backup Image ................................................. 35
User Backup Image(s) ................................................. 35
Emergency Bootable CD ............................................. 36
How to Access QuickBack™ ....................................... 36
XP Tablet PC Edition features ................................................... 37
Screen rotation ............................................................ 37
Handwriting using the Input Panel ............................... 38
How to open the Input Panel ......................... 38
Writing Pad.................................................... 40
Character Pad ............................................... 40
On-screen Keyboard...................................... 41
Customization................................................ 41
Speech recognition........................................ 42
Handwriting using Microsoft Windows Journal............. 42
How to access Windows Journal ................... 42
How to convert handwriting to text................. 42
How to restore default settings in
Windows Journal ........................................ 43
How to improve handwriting recognition ...................... 43
How to set pen and screen for left-handed users......... 44
How to create “sticky notes”......................................... 44
How to write in Microsoft Word or Excel.......................45
CHAPTER 4: FAQS ...........................................46
CHAPTER 5: WARRANTY INFORMATION ......52
General Information ................................................................... 52
Length of warranty...................................................................... 52
Terms and Conditions ................................................................ 53
Limited warranty does not cover................................................. 53
How to obtain warranty service .................................................. 55
Additional Information ................................................................ 56
Customer Service 56
NOTICES .....................................................57
Chapter 1 - Introduction
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Hammerhead User’s Guide –V062906 4
1Introduction
Your Hammerhead tablet computer gives you the power of a desktop
computer, yet it also provides the portability and durability needed to
gather and work with information in the field. The Hammerhead is
designed for use on foot, in a vehicle, or in an office. It is ideal for highly
mobile applications in the most demanding environments.
This chapter describes the basic features of your Hammerhead
computer system.
Before you begin
Your Hammerhead tablet computer includes the following items. When
the computer is unpacked, confirm that all items are present. Contact
your Hammerhead sales representative if any item is missing or
damaged.
• Hammerhead or Hammerhead Xtreme Computer
• Pen or Touch stylus
• Hammerhead or Hammerhead Xtreme Quick Start Guide
• User’s Guide (PDF file on computer desktop)
• The Hammerhead model comes with molded rubber
bumpers and carry handle; the Hammerhead Xtreme
model comes with padded, shock absorbing carry case
with carry handle and shoulder strap
Most but not all systems will also include these optional items:
• AC adapter with power cord
• Port replicator or docking station
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Microsoft Windows XP Tablet PC Edition is installed on Hammerhead
pen tablet computers at the factory and registered to you. If you have
ordered the optional Microsoft Windows XP Pro operating system, your
Computer will also have Calligrapher handwriting recognizer, PenOffice
control program and My-T-Pen onscreen keyboard program installed.
DRS often pre-installs application software for our customers. In most
cases, user access to operating systems or other software is restricted.
Save the Hammerhead packaging; it might be needed for possible return
shipments. The serial number will be on the label located on the back of
the product. Keep the serial number handy; it will be required should the
unit need repairs.
Standard features
Your Hammerhead includes the following features at a minimum:
• Hammerhead Model: Fully sealed magnesium housing with
ShutOut™ sealing technology
• Hammerhead Xtreme model: Fully sealed milled aluminum
housing with ShutOut™ sealing technology
• 1.1 GHz Intel® Pentium® M processor
• 512 MB main memory
• 1 MB cache
• Intel® 855GME graphics
• Intel® PRO/Wireless 2715ABG adapter
• Bluetooth wireless technology 1.2
• Integrated 10/100 Ethernet via RJ-45 connector
• USB 2.0 port
• 10.4” 800 x 600 or 1024 x 768 TFT active matrix color display
Removable 40 GB or larger hard disk drive (optional flash drives)
• Type III CardBus/PCMCIA expansion slot (for up to two Type II
devices)
• Long-lasting Li-Ion battery (dual battery option, hot swappable)
• Built-in light sensor for automatic backlight control
• QuickBack™ hard drive recovery system
• Microsoft Windows XP Tablet PC Edition (Windows XP Pro
optional)
• Pen stylus for use with electromagnetic proximity sensing
digitizer (touch-screen option includes pointer stylus)
• Chemically strengthened glass
• One year warranty on all parts and labor
• Direct line technical support by DRS Tactical Systems, Inc.
technical support staff
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Accessories and options available for the
Hammerhead
The following accessories and options are available for the
Hammerhead:
• Universal AC power adapter 110-250 volts, 50-60 Hz
• Port replicator, standard, flat or custom cable sets
• Vehicle cradles and mounting solutions
• Desktop docking station with communications options
• Additional batteries
• Battery charger, battery charger with automatic calibration,
cigarette lighter adaptor for battery charger
• Wireless PCMCIA cards with sealed door solutions (WLAN,
Bluetooth, CDMA, GPRS)
• Integrated GPS*, GPRS (see note 1)
• Heater package
• External CD ROM (USB)
• External 1.44 MB 3.5”bootable floppy disk drive (USB)
• Keyboard(s)
• Extended warranty
• Custom integration of components upon request
Note 1: The only antennas supported for these options are those
provided by DRS. Attaching anything other than a DRS supported
antenna will constitute an invalid configuration and may void the FCC
(CISPR), and/or CE certifications
*GPS option is sold for the sole purpose of providing an accurate and easily obtainable
signal for location of equipment for time or signal synchronization.
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Exterior features
Front view of the Hammerhead
(Note: Hammerhead Xtreme model has the same features with the exception of the
rubber bumpers and handle depicted below)
On/Off switch:
Turn the computer on by depressing the yellow on/off button on
the upper right-hand side of the computer (approximately 1-2
seconds). Holding the on/off button down for a longer period of
time (5+ seconds) causes an emergency forced shut down of the
computer.
To turn the computer off, press the on/off switch again and the
unit will automatically follow proper Windows shutdown
procedures.
Windows Security Key:
Pressing the light gray Windows Security Key button for
approximately 2 seconds will perform the CTRL-ALT-DEL
function.
On/Off switch
Windows security key
Backlight control sensor
Battery gauge
Charging status LED
Hard disk drive indicator
Antennas for
Wi-Fi and
Bluetooth
functionality
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Backlight control sensor:
The backlight control sensor automatically turns the backlight off
when adequate external light is available. Make sure you keep
this sensor uncovered.
Battery gauge:
The battery gauge consists of five LEDs, which indicate the
approximate charge remaining on your computer. When all five
lights are lit, the battery is fully charged. As you use the battery,
the lights will turn off from top to bottom, indicating the amount of
charge that remains. Each light represents approximately 20%
of the full charge. See Chapter 2 “Batteries and Charging
Procedures” for more detailed information on the battery gauge.
Hard disk drive indicator:
The indicator flashes as the internal hard disk drive is accessed.
Charging status LED:
The charge status indicator is lit whenever external power is
available. It blinks as the battery charges and remains a
constant green when the batteries are fully charged. The
indicator identifies a positive connection when the Hammerhead
is in the docking station with an external power source. The
indicator will be green when external power is connected.
Antennas:
The antennas for the integrated Wireless
LAN and integrated Bluetooth are built into
the top of the housing. No additional or
external antennas are required to support
this functionality. For optimal range with
wireless interfaces, keep this area exposed
and away from external metal objects.
Right side view
USB connector:
The Universal Serial Bus is a hot
swappable, daisy chainable serial port. It
can be used for devices like keyboards,
mice, floppy drives, CD-ROM or DVD drives,
cameras, modems, scanners, etc. Devices
Speaker
USB
Connector
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can be connected to the Hammerhead with the computer turned
on, without requiring a reboot. There is a limit of 128 concurrent
devices per USB port. Per the USB 2.0 Standard, the
Hammerhead can supply up to 0.5 amps of current through the
USB port. External USB hubs are available that will supply
power to external devices without using the Hammerhead’s
power supply.
Speaker:
There is a monaural speaker in the right side of the housing.
The speaker will play Windows sounds as well as PC audio
information.
Left side view
CardBus/PCMCIA expansion slot:
The CardBus/PCMCIA expansion slot
is sealed behind a door held in place
by two Phillips head screws. The
door must be removed to access the
slot. Several doors are available that
will accommodate various
CardBus/PCMCIA devices with
features that extend beyond the
housing of the computer. These
doors keep the unit sealed.
External power connector:
This connector allows the user to plug the Hammerhead AC
power supply directly into the computer to charge and operate
the unit. The unit may also be charged through a port replicator
or docking station. Do not plug a battery charger directly into
the Hammerhead and do not connect to more than one
power source at a time when charging the unit or
permanent damage may occur.
Ethernet RJ45 Connector:
Built-in Ethernet is standard on both Hammerhead Tablet PCs.
The RJ45 jack allows the user to connect their Hammerhead
computer to their network via a standard Ethernet cable.
Cardbus/PCMCIA
Expansion Slot
Ethernet RJ45
connector
External Power
Connector
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Back view
Coaxial connector:
This optional antenna connection near the center of the housing
allows the computer to connect an external antenna to an
internal radio or GPS solution.
Docking connector:
The docking connector provides for all external communications
with the unit. It connects to a port replicator or docking station.
Battery compartments:
There are two battery compartments designed for convenient,
hot swappable battery replacement while in the field. See the
Batteries and Charging Procedures section of Chapter 2:
Hardware Operation for instructions on changing batteries.
Hard drive compartment:
The Hammerhead hard drive compartment houses a rugged 1.8”
hard drive in addition to integrated Wi-Fi and Bluetooth features.
The hard drive compartment allows some field upgrades or
repairs without opening the Hammerhead. Some customers
may have IT Departments that will be trained to replace hard
drives at the customer location. You should not open the hard
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Hammerhead User’s Guide –V062906 11
drive compartment without the proper training from DRS
Tactical Systems, Inc. Any tampering of the hard drive will
result in a void warranty.
Bottom view
Bottom guide pin holes:
The bottom guide pin holes are used to align the computer when
placed in a vehicle, desktop, or wall-mount docking station.
Simply insert the computer onto the gauge ball guide pins and tilt
the computer back until the docking connectors engage. If
power is applied to the docking station, a positive docking
indication will result by the illumination of the charging status
icon on the Hammerhead.
Tips for proper use and care of your computer
The Hammerhead is a rugged field computer, but it is an electronic
device and reasonable precautions should be taken:
• Don’t subject the computer to extreme heat by placing it on the
dashboard of a vehicle with the display facing the sun.
• Don’t store the computer in temperatures below -40°C.
• Don’t pile tools or heavy objects on top of the computer.
• Avoid severe impacts, especially on the display glass.
• Don’t try to take the computer apart. Special tools are required to
disassemble the computer. Disassembly of the unit by
unauthorized personnel may void the warranty.
• Don’t use excessive force when inserting PC Cards into the
CardBus slots, as they are keyed to go in only one way.
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Hammerhead User’s Guide –V062906 12
2Hardware Operation
Turning on the unit
Turn the computer on by quickly depressing the yellow on/off button on
the upper right-hand side of the computer (press for 1-2 seconds).
Note: Holding the on/off button down for a longer period of
time (5+ seconds) causes an emergency forced shut down
of the computer.
The Hammerhead will perform self-checking routines during the start-up
process. All units are configured at the factory to automatically boot to
the Microsoft Windows Desktop unless a custom configuration has been
requested.
Pen operations
(For Pen Based Computers only. If you have a Computer with
Touch Screen, see page 14 for Touch Operations)
The pen is the primary screen navigation and data entry tool for the
Hammerhead. Without a keyboard attached, the pen is the only
means of communicating with the computer. Do not lose or
misplace the pen. The pen is usually tethered to the unit or its carrying
case. All users are encouraged to purchase a spare pen as a backup.
The pen functions like a two-button mouse. There are two switches in
the pen, one in the pen tip and another on the barrel of the pen. The tip
switch performs the same functions as the left button on a mouse and
the barrel switch performs like the right mouse button. Very few
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applications require the use of the pen’s barrel button. Do not depress
the barrel switch when writing on the display; it will adversely affect
handwriting recognition.
To activate the tip switch, simply press the tip of the pen against the
display. This is similar to clicking the left button of a mouse. Double
clicking is accomplished by double tapping with the pen. Move an icon
by pressing the pen directly overhead and dragging the icon to the
desired destination, keeping the pen in constant contact with the display.
For right click functions, just depress the switch on the side of the pen. In
addition, XP Tablet PC Edition allows right click via pressing and holding
the stylus on the screen for 1+ seconds. Press and hold is an optional
feature. You can turn the feature on or off by going to Control Panel, and
then Tablet and Pen Settings.
Tapping the pen requires only light to moderate pressure. It is possible
to damage the pen by pounding the tip against the display with force.
Most problems using the pen are related to tapping speed and the
tapping area size. When using XP Tablet PC Edition, attributes related
to use of the pen (e.g. tap speed) can be adjusted by clicking on Control
Panel, Tablet and Pen Settings, and then the Pen Options tab. You can
also improve handwriting recognition accuracy by indicating if you are
right or left handed on the Settings tab. For Windows XP Pro operating
systems, look in the PenOffice tools folder found in the Windows
Program list.
The Hammerhead utilizes a proximity-sensing electromagnetic digitizer.
This component tells the computer the pen’s exact position. The
computer senses the pen as it nears the display and the cursor appears
when the pen is approximately an inch away. This allows visibility of the
exact location of input before making actual contact with the display.
The location of the cursor on the display is the location of input
regardless of the location of the pen tip. The cursor and the pen tip
should be closely aligned when the pen is in contact with the display. If
the pen and the cursor are out of alignment, click on Control Panel,
Tablet and Pen Settings and go to the Settings tab where you can
calibrate the screen for both landscape and portrait orientations. If you
are using Windows XP Pro, follow the instructions provided in the
PenOffice tools folder found in the Windows Program list. Confirm the
display is on the appropriate setting before attempting to realign the pen.
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Hammerhead User’s Guide –V062906 14
Touch Operations
(For Touch computer models only. See page 12 if you have a Pen
based computer.)
Touch Screen Operation
The touch screen replaces a mouse in normal Windows operation.
Wherever you touch the screen with your finger or stylus, the computer
interprets it as a mouse click. Due to the nature of the touch screen, it is
sometimes hard to drag objects across the screen and it is also hard to
move the pointer around the screen without selecting the object below
the cursor. It is also difficult to capture a signature on touch screen units.
This should be taken into account when applications are being
developed for touch screen devices.
Caring for the Touch Screen
With minimal maintenance, the touch screen will last many years. When
operating the touch screen, you should not use an abrasive or metallic
pointer. The touch screen is easily scratched if an abrasive stylus is
used. We recommend using your finger or a plastic tipped stylus. Be
careful not to let sand or grit sit on the screen. Cleaning of the touch
screen can be done with a regular plastic cleaner such as Plexus.
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Hammerhead User’s Guide –V062906 15
Battery use and care
The Lithium Ion batteries used in your Hammerhead computer offer the
best technology available today. These 'Smart Batteries' provide
Hammerhead users with the greatest power density and the most
accurate gas-gauge possible. To achieve the best possible performance
from your batteries, we recommend using and maintaining the batteries
in accordance with the instructions provided below.
Getting started with your new batteries
Your unit comes with a Lithium Ion battery that is shipped (uninstalled) in
the box with the unit. The unit may also have a non-working battery shell
in the second battery slot that shows you how the battery is to be
installed. Due to current regulations regarding shipment of Lithium Ion
batteries, your battery(s) will arrive in a partially charged condition,
typically with a maximum charge of 30% to 50%. You need to install
your battery before turning on the unit. We also recommend that you
fully charge your batteries before using them. If you do not plan to
deploy your computer immediately, please be aware that the batteries
self-discharge at a slow rate, typically less than 10% per month at
normal temperatures.
How to install new batteries
The Hammerhead has the capability
to run on one or two batteries in the
field. The unit does not require both
batteries to run. The two-battery
design allows users to hot swap
batteries without turning the
computer off.
To install or replace a new battery,
locate the round knob in the battery compartment on the back of the unit.
The knob holds the batteries in place and is designed so the batteries
cannot be taken out at the same time. Simply turn the knob until the
quarter piece exposes the corner of the battery that is to be replaced. A
lip on the battery aids easy removal. Install the new battery by placing it
into the compartment and turning the knob to cover the edges of both
batteries.
Batter
y
knob
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Hammerhead User’s Guide –V062906 16
When to recharge batteries
The green LEDs on the upper right front of the unit indicate the power
status of the battery. At full charge, all five LED indicators will light a
solid green. Each LED represents approximately 20% of the total charge.
As the battery power availability decreases, the LED’s will turn off from
top to bottom. For example, when the top light begins to flash, the
computer has approximately 90% charge remaining. If four LED’s are lit
a solid green, an estimated 80% of the total battery charge remains. If
three are lit a solid green and the fourth one begins flashing, the
computer has approximately 70% charge remaining.
The last LED indicator will begin to flash when approximately 10% of
battery power remains. When the remaining battery power becomes
critical, all data should be saved. Failure to do so may result in lost data!
Replace one of the batteries with a fresh battery or recharge the unit.
When the Hammerhead is turned off, the battery status indicators will
also turn off after a delay of a few seconds. When the unit is placed in
standby mode, the battery status indicators will flash as a reminder the
unit is on standby.
How to recharge your batteries
The Hammerhead’s batteries automatically fast charge
any time the Hammerhead is connected to an external
power source (AC or DC). This is accomplished using
either the Hammerhead internal battery charger or an
approved DRS power source/battery charger.
To recharge the battery using the AC adapter, plug the
circular connector of the AC adapter into the AC
connector in the Hammerhead or in the power supply
port on the replicator. Charging begins automatically
as the unit is docked when using a vehicle-docking
mount, desktop docking station or a wall mount docking
station. The Hammerhead is fully functional as it
charges. Using the unit as it charges will only slightly
lengthen the recharging process. Don’t be alarmed if
batteries feel warm to the touch during this process. It
is normal for a battery to become warm during charging
and discharging.
AC adapter
plugs in here
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Hammerhead User’s Guide –V062906 17
Do not use any external power source other than the AC or DC adapters
provided with the Hammerhead. The power supply “brick” for the
Hammerhead specifies 15V. DO NOT plug the external power supply
from the Battery Charger into the computer or docking mechanism.
This power supply is 24V and will cause permanent damage to the
computer. Also, do not connect the computer to more than one
power source at a time, such as an AC power supply and docking
station, when charging the unit or permanent damage to the battery
or computer may occur.
How to tell when batteries have finished charging
When charging, the green charge indicator light will flash while the unit is
recharging. When charging two batteries, the secondary battery (see
diagram below) will charge to 80% of full charge, then the primary battery
will charge to 80%. After both batteries reach 80%, the secondary battery
will then charge the remaining 20%, after which the primary battery will
complete its recharging process. This method provides the best ratio of
charge time to run time for short battery charge cycles. When batteries
are fully charged, the charge indicator light will stop flashing and remain
lit.
How to increase battery "run time”
The total run-time of the battery is dependent on a variety of factors
including temperature, backlight requirements and computer usage.
To ensure maximum performance of the battery, optimize your
computer’s power management features. Settings for the display and
the hard drive shutdown, as well as the use of stand-by and hibernate
mode, result in lower overall drain on the battery, effectively increasing
the computer’s operating time.
When to replace your battery
Battery life is dependent on battery usage. Every time a battery is fully
charged and discharged, it decreases the amount of energy stored in the
battery.
To determine if the battery is past its prime, first check the Silver
warranty label on the bottom of your battery. Batteries beyond one year
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Hammerhead User’s Guide –V062906 18
of service may experience shorter run times. Recommended
replacement for batteries is once a year or every 400-500
charge/discharge cycles for optimal battery performance.
Where to purchase replacement batteries
The Hammerhead uses long lasting Lithium Ion batteries that are custom
made for DRS Tactical Systems, Inc. If you need to purchase
replacement batteries for your Hammerhead computer, contact your
sales representative. Do not substitute any other batteries. Substituting
batteries may result in a void warranty.
How to store batteries when they’re not in use
The following storage tips will help you optimize the capacity and
performance of your batteries.
• If the battery will not be in use for a month or longer, it is
recommended that it is removed from the computer for storage.
• Store batteries in a cool, dry place.
• Do not leave batteries in direct sunlight during the summer
months or any other unusually hot location.
• Do not expose battery terminals to metal objects or moisture,
which may short-circuit your battery.
• For long-term storage, store batteries below 50% state of charge
because the deterioration of battery capacity is slower at lower
state of charge. However, do not store batteries in a fully
discharged state.
Safety and handling considerations for your batteries
To make the batteries as safe as possible, DRS Tactical Systems, Inc.,
along with our approved vendors, has incorporated several built in safety
features to protect the pack. The safety circuit in your battery cannot
protect against handling abuse. Please use the following safety rules
when handling and using Lithium Ion batteries.
• Do not expose the batteries to extremely high temperatures. Do
not dispose of batteries in fire.
• Do not short circuit the battery or reverse polarity. Avoid placing
batteries around metal objects such as keys, pocket change,
paper clips and jewelry.
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Hammerhead User’s Guide –V062906 19
• Do not let children play with batteries.
• Do not crush, dent or allow any deformation of the battery.
• Do not disassemble or open the batteries or try to alter or bypass
the safety circuit.
• Do not allow the battery to get wet.
• Avoid exposing the battery to extremely humid environments.
• Avoid exposing the batteries to electrostatic discharge.
• Avoid extreme shock and vibration to the battery. Avoid dropping
the battery.
• Do not use or connect the battery to any other devices.
• Do not allow batteries to remain discharged for long periods of
time.
Disposing of your batteries
The batteries used in the Hammerhead are not considered hazardous
waste by EPA regulations; however local regulations may require
specific methods of disposal. We strongly encourage recycling and will
be happy to recycle batteries for you. Please contact your local sales
representative or our technical support department for assistance.
Battery tips for the best performance
• Fully discharge your battery before recharging. By charging the
battery only when it has become completely discharged, you will
reduce the number of charge cycles and thus extend the life of
your battery.
• Fully charge within 24 hours of discharge. Batteries stored in a
fully discharged state may be subject to faster deterioration.
• Battery charging should be done at temperatures between 0°C
to 45°C, preferably room temperature. The battery could
deteriorate more quickly when charged at high temperatures.
• Discharging should be done at temperatures between –10°C to
+60°C, preferably room temperature.
• Store your battery in a cool dry place, preferably at temperatures
between 20°C to +60°C. Your battery may deteriorate more
quickly if stored in high temperatures such as a vehicle in the hot
sun.
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Calibrating Batteries
When used under normal operating conditions, where the battery goes
through a cycle of being charged, fully discharged and recharged again,
you should not have to calibrate your Hammerhead batteries.
Periodically, however, batteries may require calibration to improve
accuracy of the battery gauge, particularly if they go through continual
cycles of shallow discharges without ever achieving a fully discharged
state. To ensure that the batteries are operating accurately and at their
best performance levels, we offer a Smart battery charger that will
perform the calibration procedure for you. (DRS Model Number 9800-
17019-0000)
This Smart battery charger is based on Intel’s System Management Bus
(SMBus) interface for Advanced Configuration and Power Interface
(ACPI). In addition to calibration, the charger can fully charge two
batteries in less time, compared to the current Hammerhead external
battery charger. Typical Charge Time per battery is 1.7 hours.
Note: Only calibrate batteries when they need it. Calibrating a battery
unnecessarily will increase the cycle count and thereby reduce the
battery life.
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Removable hard drive
The hard drive compartment allows field upgrades or repairs without
opening the Hammerhead. Some customers may have IT Departments
that will be trained to replace hard drives at the customer location. You
should not open the hard drive compartment without the proper
training from DRS Tactical Systems, Inc. Please contact our technical
support department at 888-872-1100 before removing the cover plate of
the hard drive compartment. Any tampering of the hard drive will result in
a void warranty.
Connectivity
Most often, connectivity with the Hammerhead is via the docking
connector on the backside of the unit. Most customers also purchase a
port replicator, desk dock, or Hammerdock vehicle dock that provides
standard ports for communications, keyboard, and power supply. Port
replicators and docking stations may be customized to your
requirements and may not be configured exactly as described below.
Port replicators
There are several variations of port replicators (flat, angled, custom, etc.)
New connectivity options are constantly in development. The following
features are available on the standard port replicator.
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Male docking The male docking connector is inserted into the
connector: female docking connector on the back of the
computer to activate all ports in the port
replicator.
External External power connector. Use only the
power: power supplies provided especially for the
Hammerhead, which supply the required DC
power from a standard AC outlet (15V). DO
NOT plug the external power supply from the
Battery Charger into the computer or
docking mechanism. This power supply is
24V and will cause permanent damage to the
computer.
Keyboard: Industry standard 5 pin PS2 style keyboard
connector.
LPT 1: Industry standard 25-pin Centronics compatible
parallel connector.
COM 1: Industry standard DB-9 serial connector.
COM3
or
VGA
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COM 2: COM 2 on most docking solutions is a full, 9-pin
DB-9 serial connector, although only a subset of
standard signals are supported.
Thumb Thumbscrews secure a positive connection.
screws: Insert the port replicator fully before engaging
thumbscrews. Be careful not to over tighten
thumbscrews.
The standard port replicator also doubles as a desktop stand for the
Hammerhead. Simply press the male docking connector on the port
replicator into the female docking connector on the back of the unit. The
connectors are correctly oriented and only fit in one direction. It is
impossible to join them incorrectly. Make sure the connector is fully
inserted confirming the port replicator fits snuggly against the back of the
computer. Turn the thumbscrews in a clockwise direction to ensure a
reliable, positive connection. Do not over tighten.
External power should be connected to the port replicators after
being firmly connected to the Hammerhead. Do not connect the
port replicator to the computer while power is attached to the port
replicator.
Flat port replicators and custom cable sets are available when
connectivity is needed while the unit is mobile. Some custom
configurations provide access to ports in the computer housing.
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Desktop docking station
The Desktop Docking Station
(DESKDOCK) provides complete
connectivity and integrated options (e.g.
LAN adapter, fax/modem, etc.) for using
the Hammerhead on a desktop.
At a minimum, the DESKDOCK offers the
following connectors for the connection of
external devices:
• Two RS-232 serial ports (COM1 and COM2 – 3-wire serial)
• One Centronics-compatible parallel port/floppy interface
• One keyboard port
• Power connector
• One USB port
• One SVGA video port
If the Hammerhead is equipped with video output capabilities, one COM
port can be used as a VGA port. If a DESKDOCK is equipped for
communication with a network, the connection is made through the USB
port.
Front View Rear View
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Vehicle docking
The HAMMERDOCK offers compact versatile mounting for a variety of
automobiles. The one-piece aluminum body ensures sturdy docking with
no adjustments. The HAMMERDOCK has tilt swivel functionality, a built-
in keyboard tray, and a push button key lock. A breakout box with a 3-
foot or 6-foot cable provides convenient installation for permanent
connections.
SIDE VIEW FRONT VIEW
Noise reduction circuitry, surge protection, reverse polarity protection,
and power conditioning circuitry are built into the HAMMERDOCK. In
some cases a GPS receiver may also be included. Connectivity on the
rear of the HAMMERDOCK includes a power connector, keyboard
connector, and USB connector. Connectors in the “break out box” at the
end of a 3’ or 6’ cable include 1 keyboard, 2 COM ports, 1 USB and 1
parallel port.
No adjustments are ever required to assure precision insertions of the
docking connector. The tension of the tilt/swivel functions and the angle
of the keyboard tray are the only adjustments available on the
HAMMERDOCK. All tension adjustments are made at the time of
installation with an Allen key provided with each docking system. The
keyboard tray is removable.
The computer can be secured in position by turning down the spring-
loaded red retention latch. Once the latch is turned completely down,
the push button lock can be depressed to prevent unauthorized removal.
Security keys for fleet users are identical to eliminate logistic problems.
The HAMMERDOCK cannot be installed without a base to mount it in the
vehicle. Contact DRS for a current list of vehicle mount providers.
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Heater option
The Hammerhead supports an optional heater package that improves
boot time in colder environments and allows the computer to operate at
temperatures down to -20o C. You can enable the heaters to
automatically activate while your machine is booting and/or while it is
running. If enabled, the heaters will automatically activate each time the
ambient temperature falls below a predetermined level.
CardBus/PCMCIA cards
The Type III slot in the Hammerhead will support both CardBus and/or
PCMCIA cards. CardBus and PC Cards are two alternative types of
PCMCIA interfaces (or slots) on laptops, desktops, and PDAs. PCMCIA
cards are based on a 16-bit interface, while CardBus is a 32-bit interface.
This allows the CardBus Card to transfer data at speeds exceeding 100
Mbps, while a 16-bit PCMCIA card transfers data at approximately 20
Mbps. CardBus also offers lower power consumption: CardBus Cards
are all 3.3-volt cards, while 16-bit PCMCIA Cards can be 5-volt or 3.3-
volt.
To insert a card, take off the door by removing the two screws that
secure the door. Cards should be inserted face up (i.e. the up arrow on
the card should point toward the front of the Hammerhead). Do not
apply excessive pressure when loading cards. They are keyed and
should slide in easily. Remove the card in the same manner.
Most PCMCIA devices are too fragile for direct connections in field
environments. In response, DRS provides a variety of doors that extend
beyond the housing to contain a combination of connectors and cable
assemblies needed to connect to common PCMCIA devices. These
extended doors serve two purposes: 1) they provide for a sturdy and
highly reliable connection not possible when connecting directly to a
PCMCIA device, and 2) they maintain the environmental integrity of the
Hammerhead by fully sealing the PCMCIA compartment while providing
the needed connectivity. Extended doors are available only for those
PCMCIA devices that have been tested and recommended by DRS.
Custom doors may be available for large purchases.
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Internal “Flex Space” for OEM modules
In addition to a Type III CardBus/PCMCIA slot, the Hammerhead
computer has an internal “Flex Space” that will accommodate optional
radios such as GPS and GPRS. The antenna for the internal module is
mounted on the top right hand side of the computer and does not
interfere with the CardBus/PCMCIA door and antenna options, which are
located on the upper left hand side of the computer.
ProtectIT™ (this feature not yet shipping)
We have spent a considerable amount of time designing and
implementing shock-absorbing fixtures to protect the data on the hard
drive from damage in the likely event of an accidental fall. The
Hammerhead debuts an exciting new feature called ProtectIT™.
ProtectIT™ (a combination of hardware and software) can sense a
sudden increase in acceleration that may occur from the unit being
dropped from a standing position, or falling off the hood of a truck. When
a fall is sensed, the hard drive read/write heads are instantaneously
retracted preventing them from impacting the hard drive spindle
surfaces, preventing what is commonly referred to as a “head crash”.
Think of ProtectIT™ as a “Seat-belt” for your data.
The ProtectIT™ application is incorporated in the HH Utility, which is
preloaded on the Hammerhead. Simply click on the utility and select the
ProtectIT™ tab. With the HH utility running, you will notice the arrow will
change direction according to the movement of your Hammerhead
Tablet PC. The hard drive read/write heads are retracted or “parked”
when the color of the arrow changes from Green to Yellow. The
interface allows the user to enable, disable or control the sensitivity of
ProtectIT™.
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3Software Operation
This chapter shows you how to improve performance of your computer
through screen calibration, battery maintenance and screen brightness
settings. It also explains our new QuickBack™ feature which allows
customers a fast and easy way to backup and restore their computer
anytime – even in the field. Some of the unique features and benefits of
Microsoft’s XP Tablet PC Edition Operating System, which comes
standard on Hammerhead Tablets, are also covered in this chapter.
CALIBRATION
Pen Tablet Calibration
If you change screen orientations or sitting positions, it may be
necessary to recalibrate the pen settings. The pen should be calibrated
any time options in the tablet and pen settings are changed.
• Go to Start, Control Panel, Tablet and Pen Settings
• Tap the Settings tab
• Under Calibration, tap the name of the screen orientation for which
you would like to calibrate your tablet screen.
• Tap Calibrate
• Follow the on-screen instructions for calibrating the screen
• Note: You must calibrate the screen for each screen orientation separately.
Touch Screen Calibration
You can calibrate your touch screen anytime you notice it may be getting
out of alignment.
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• Go to Start, All Programs
• Select Hampshire TSHARC Control Panel
• Under the Calibration tab, in the section marked “General Calibration,”
choose the Calibration Type (you can select a 3, 4, 7 or 20 point calibration)
and then select “Run” which will enable you to calibrate the touch screen.
Battery Performance and maintenance
Monitoring your battery
You can easily monitor your battery to see how much power you have
available while you are working away from your desk.
To check your battery power, double-tap the Power Meter icon in the
Windows system tray. The Power Meter icon appears as a battery when
your Tablet PC is running on battery power. The icon changes to a plug
when on AC power. You can monitor your battery as it charges to see
when it is fully charged.
Setting the battery alarm
You can set a warning alarm that is activated when your battery falls
below the levels you have defined as low and critical. You can change
the battery level at which the alarm or message is activated.
• On the taskbar, tap the Start button, and then tap Control Panel.
• Tap the Power Options icon.
• Tap the Alarms tab.
• Under Low battery alarm and Critical battery alarm, specify the
settings that you want by moving the slider.
• Tap Alarm Action to select the type of alarm notification and
resulting action you want. In the critical battery alarm section, under
Alarm Action, DRS recommends a Shutdown or Hibernation setting,
not a Standby setting.
Turning off power-consuming peripherals
Peripheral devices on your computer use power. For instance, your
Tablet PC may have a wireless network connection, a modem card or
USB devices. Because some of these peripherals can draw a significant
amount of power, you should consider unplugging them or turning them
off in situations where you want to conserve battery power. For
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information on turning off your wireless network connection, please refer
to the manufacturer's documentation.
Using power schemes
Power schemes are a collection of settings that manages the power
usage of your computer. You can select from a number of power
schemes that are available in Power Options in the Control Panel, you
can adjust individual settings of any available power scheme, or you can
create your own power schemes to suit your particular system and
preferences.
Standby
Standby is a low-power state in which your LCD and CPU turn off. When
you want to use the computer again, it comes out of standby quickly and
your desktop is restored exactly as you left it. Use standby to save power
when you will be away from the computer for a short time while working.
Hibernation
Hibernation is a state in which your computer shuts down to save power
but first saves everything in memory on your hard disk. When you restart
the computer, your desktop is restored exactly as you left it. Use
hibernation to save power when you will be away from the computer for
an extended time.
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Adjusting Screen Brightness and Backlight Settings
The Hammerhead comes with a Utility program that provides additional
functionality to your computer. To launch the Hammerhead Utilities
program, click on the icon found in the quick launch bar.
If the icon is not found, you can launch the program by clicking on
START, ALL PROGRAMS HH UTILITIES.
Adjusting screen brightness
The brightness of your Tablet PC screen is often the number one
consumer of power, so you can conserve battery power by turning down
the screen brightness on your Hammerhead. For optimal battery
function we recommend that your computer is set for “Auto Off” in bright
light, “Auto Dim” in low light and the advanced backlight settings are
loaded with default settings. This configuration is designed to give you
an optimal balance between performance and battery life. For computers
with Transmissive (indoor viewable) displays, it is highly recommended
that you do not use the “Auto Off” backlight settings.
Manual brightness adjustment
The brightness slider control allows you to manually adjust the backlight
brightness. Click on the bar and slide it to the left or right to achieve the
desired brightness. When using the All-Vis LCD, DRS recommends not
to select any of the Auto Back Light Settings and to slide the Brightness
slider all the way to the right.
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Auto backlight settings
To have the backlight automatically turn off in direct sunlight, check the
“Auto Off in Bright Light” option.
To have the backlight automatically dim in low light conditions, check the
“Auto Dim in Low Light” option.
Power button function
The Power Button Option allows you to have the system respond to the
Windows button options, or toggle the backlight on & off using the power
button on the front of the unit.
To have the power button function set to Windows defined options, click
on the “Windows Defined” button. Note: Windows side button options
can be found under Control Panel / Power Options / Advanced / Power
Button.
To have the power button set to toggle the backlight on and off, click on
the “Back Light” option.
Advanced backlight
Your computer is delivered preset with the optimal settings for most
users. For those users with special needs, such as optimizing operation
in dark environments, the Advanced Backlight settings allow for optimal
backlight performance. To make modifications to the backlight settings,
click on the Advanced Backlight button.
To help you optimize the settings for
your special needs, the red tick mark
on the red line indicates the current
ambient light level. If the tick mark is
located to the left, there is little
ambient light. As the ambient light
becomes brighter, it will move further
to the right.
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Backlight adjustment
Sliding the pink line left or right will set
the light level at which you want the
backlight to go off. If the ambient light
is greater than this setting (i.e.
ambient light is to the right of this line)
the backlight is turned off. If the
ambient light is less than this setting
(i.e. to the left of this line) the
backlight will be on. Note: You will
only be able to move the pink line within the “Sunlight” range of the light
meter indicated at the bottom.
Auto dim
The blue line represents the
minimum backlight setting at low light
levels. Sliding the blue line up or
down sets the auto dim brightness
level. Up is brighter; down is darker.
The red line represents the minimum
backlight level and the top of the
window represents maximum
backlight level.
Note: The auto dim adjustment tab’s size can be adjusted. Hitting Alt-S
using a keyboard will enable you to grab the red line and slide it until the
desired size of the tab is reached.
The orange segment
represents the light level at
which the backlight is at full
brightness. At light levels
lower than this, Auto dimming
takes place, as represented
by the sloping yellow line.
This full brightness range
setting can be adjusted by
dragging the orange line to
the right or to the left.
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Note: The red tick mark moves only when settings in the Auto Backlight settings window
are checked.
QuickBack™
QuickBack™ is a new backup and restore feature on your Hammerhead
computer that allows you to make an exact copy of your hard disk's
contents on a hidden partition of your computer, which you can use to
restore your PC if the main image ever becomes corrupted or unusable.
Hammerhead Rugged Tablets implement the QuickBack™ functionality
using the Acronis True Image OEM software package. The True Image
application provides a number of useful System Backup features
including the creation and storage of an Archival Backup Image, the
ability to store up to two additional User created Backup Images, and the
ability to create an Emergency Bootable CD for System Recovery.
The System Hard Drive is divided into several sections or “Partitions”.
• The C partition is the primary partition that contains the Windows
files, Application Program files, User files, etc and the C Partition
is used as the primary system boot drive for normal operations.
• The D partition contains low level tools for firmware upgrades
and the User Backup Images of the C Partition. The firmware
tools in the D partition are accessed by a system boot to the
Internal EFI shell (Intel Extensible Firmware Interface). Ideally
the D partition is made large enough to contain the Firmware
Tools and download files and at least two compressed User-
generated backup images.
• The DRS-Acronis SVC Partition is a “hidden” partition that is
used to store the Original Archive Backup Image. This partition
is sized by the True Image tool and is made to be just large
enough to contain the compressed Archive Backup Image.
The compressed image of a partition can only be stored in one of the
other partitions for backup purposes. This allows the User to overcome
the most common image corruption issues and to restore the system
back to the last saved image. Note that if the entire hard drive becomes
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defective of if the hard drive fails then the QuickBack™ feature will not
be able to restore the system. Even the System Recovery CD looks for
the backup image on the hard drive. The periodic use of an alternate
backup tool is recommended to provide backup images on external
media in case of catastrophic hard drive failures. You may decide to
purchase the upgraded full-featured Acronis True Image tool to be able
to backup and recover an image from an external drive.
Archive Backup Image
The original Archive Image is created and supplied by DRS as part of the
system manufacturing process. The Archive Backup Image contains the
original C and D partition images and is stored in a compressed form in a
hidden partition on the system hard disk. This hidden partition is not
visible or accessible to the user with the standard system file access
toolset. The Archive Backup Image can be used to restore the hard
drive by selecting the F11 option when prompted during the system boot
to immediately start the standalone True Image Application. Within the
True Image application, the User can select the “Restore Original
System Installation” button and follow the on-screen directions to restore
the entire Archive Backup Image onto the C and D partitions of the
System Hard Drive. Note that any changes or additions to either of
these two partitions will be lost. This includes User Backup Images that
have been placed in the D partition area.
User Backup Image(s)
The User can create up to two User Backup Images of the C partition
(Compressed Images of C can be stored up to the available space in the
D partition). The User Backup Images are typically created as desired
by the User using the True Image application under Windows. The User
Backup Images are stored into the D partition of the system hard drive.
Currently, the existing Image size and the D partition size allows up to
two User Backup Images to be saved at one time. If the user increases
the size of the image significantly with the addition of new software, then
only one backup image can be stored. With the addition of very large
amounts of user data it is possible to grow the image large enough that it
can not be compressed into the available space on the D partition (In this
case the True Image will inform the user that no backup into the
requested location is possible).
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Emergency Bootable CD
The user can create an Emergency Bootable CD using the True Image
Application under Windows and an attached CD/DVD disk drive with
write capability. If the C drive becomes corrupted and the system fails to
boot normally, then the Emergency Bootable CD provides the user with
the ability to boot the system to the True Image Application. The User
can then restore the C partition from one of the User created Backup
Images.
To boot from the Recovery CD:
• Place the recovery CD in a CD drive attached to the System
• Boot the system and press the ESC key when the DRS splash
screen appears
• Select Boot Manager
• Select the CD drive (the exact text depends on the type of drive
being used)
As well as reading an image you've already made, the rescue disc can
actually make a brand new image — handy if you want to copy a data
partition on a PC that's no longer bootable.
How to Access QuickBack™ for Initial Set-Up and Help Features
The QuickBack™ feature can be accessed by clicking on the Acronis
True Image shortcut on the computer’s desktop. You can also access it
by clicking on START > All Programs > Acronis > True Image. The
program includes an extremely easy to use wizard interface and detailed
HELP features.
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Windows XP Tablet PC Edition Features
This section describes some of the unique features and benefits of
Microsoft’s XP Tablet PC Edition software for your Hammerhead Tablet.
(Note: This section is not applicable for units with XP Pro Operating Systems.)
Tablet and pen settings
Windows XP Tablet PC Edition 2005 lets you customize the tablet and
the tablet pen to suit the way you work. Not all users have to use the
same Tablet and Pen Settings. Individual users can save their own
settings. Attributes related to use of the pen can be adjusted by clicking
on Control Panel, Tablet and Pen Settings.
In this section you can:
• Change the screen orientation between landscape and portrait modes.
• Set the pen for left- or right-hand use.
• Change the default settings of the hardware buttons on Tablet PC.
• Change how a pen matches mouse movements, such as single-click,
double-click, right–click, and hover.
• Set handwriting-recognition language.
• You can also customize features of Microsoft Windows Journal, Input
Panel, and Sticky Notes to get the most from your Tablet PC.
Screen rotation – this section will be replaced with new instructions
XP Tablet PC supports rapid display rotation between portrait and
landscape modes without requiring the user to restart the computer. That
makes it easy for users to work in either mode according to their
preferences. For example, when annotating PowerPoint slides, it may be
preferable to work in landscape mode—the same orientation as most
PowerPoint slides. However, when taking notes in Windows Journal, it is
more natural to do so in portrait mode—just like taking notes in a paper
notebook. The Tablet PC screen displays rotate almost instantly, so the
user can go back and forth as often as desired or needed for a specific
task.
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How do I rotate the screen on my Hammerhead?
• In the sys-tray, click on the Intel Extreme Graphics 2 icon. See figure
below.
• Click Graphics Options
• Click Rotation
• Choose your desired rotation type
To restore the display to the previous mode, follow the same
instructions.
Note: The pen may need to be calibrated after rotating the screen. See
pen calibration on page 20.
Handwriting using the Input Panel
One way to write with the digital pen when you're not using your
keyboard and mouse is by going to the Input Panel. The Input Panel has
three views, the writing pad, character pad and the on-screen keyboard.
You can input text into applications using your own handwriting on the
writing pad and/or character pad or tap in characters using your pen with
the on-screen keyboard. The Tablet PC Input Panel is hidden when you
first start, but is easily opened.
How to open the Input Panel
To open Input Panel next to the location where you want to enter text,
tap the floating Tablet PC Input Panel icon. The icon appears
automatically when you rest the pen near the field that you want to
complete, such as the "To" field in a new Microsoft Outlook e-mail
message, or when you tap the location on the screen where you want to
insert text, for example, in the middle of a paragraph in a Microsoft Office
Word 2003 document.
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You can move Input Panel anywhere on the screen by using the move
handle, which appears at the far right side of Input Panel. Or, you can
dock Input Panel—that is, set it to appear at the top or bottom of the
screen. When docked, Input Panel is always available and does not
cover any open windows.
Input Panel offers three entry modes—the writing pad, the character pad,
and the on-screen keyboard.
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Writing Pad
You can enter text by using ink in the writing pad. The writing pad is
especially useful for tasks such as adding text to a Word 2003 document
or updating a Microsoft Office Excel 2003 spreadsheet. As you write,
Input Panel expands to accommodate more text as needed. If you want
to convert ink to text, Input Panel does so dynamically.
Character Pad
The character pad also converts your ink to text so that it can be inserted
into a program, but you use it to enter one letter at a time. The character
pad is particularly useful when you need the highest levels of accuracy—
for example, when you're entering an e mail address or a URL. The
characters that you enter into the character pad are immediately
converted to text, so you can spot and fix any errors immediately.
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On-screen Keyboard
Use the on-screen keyboard when you don't want to use ink but you do
want to use the pen, or when you're using a Tablet PC without an
attached keyboard. Simply tap the letters on the keyboard to form words.
Input Panel enters the text directly in the field or at the insertion point of
the active program. The on-screen keyboard is especially useful for
entering small amounts of text, such as passwords and file names.
Customization
You can customize Input Panel based on your personal preferences,
such as inserting text automatically, changing the ink thickness, and
defining the amount of space between the lines in the writing area.
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Speech Recognition
With a USB microphone device attached to the Hammerhead, you can
use your voice either to dictate or give commands. For example, you can
dictate to your Tablet PC to enter text into a program. You can use voice
commands to correct any errors, format text that you have dictated, save
documents, switch between programs, move around within a program, or
perform other actions to control any Windows-based program. As you
speak into your microphone, Input Panel changes your spoken words
into text.
Speaking to your computer is often easier and quicker than using your
tablet pen to enter text. It may also be more comfortable, allowing you to
rest your hands and wrists. You can also save thoughts or ideas
immediately, before you forget them. You can use speech features and
your tablet pen at the same time. Use the microphone to enter text, and
then use the pen to correct and format the text.
Handwriting using Microsoft Windows Journal
Microsoft Windows Journal allows you to take notes in your own
handwriting, just like on a piece of paper. You can later convert those
notes to text if you wish or leave them as "ink." In either case, they're
completely searchable. You can also create drawings or graphics that
can be saved or sent to other applications from Windows Journal. You
can even share journal files with non-Tablet PC users by exporting them
as MHTML files, which others can view with Microsoft Internet Explorer
version 5.0 or later, or by exporting them as TIFF images for viewing with
a viewer that is installed by default on Microsoft Windows 98 or later.
How to access Windows Journal
To access Windows Journal, click on Start, All Programs, and Windows
Journal.
How to convert handwriting to text in Windows Journal
• Click the Selection Tool icon on the toolbar.
• Circle the handwriting that you want to be converted.
• Click on Actions in the Menu Bar.
• Then select Convert handwriting to text.
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How to restore default settings in Windows Journal
You can restore all Windows Journal settings to their defaults such as
Pen settings, Highlighter settings, Menu and tool bar positions, Find
pane and note list pane positions, and Stationery settings. To restore all
Windows Journal settings:
• Click on Tools in the menu bar
• Choose Options
• Click on the Other tab
• Under Restore, click the Restore button
How to improve handwriting recognition
• Calibrate the tablet PC pen and screen
• Hold the tablet pen the same way that you hold a pen or pencil when
writing on paper
• Hold the pen near the tip and rest your hand on the screen
• Write using cursive letters in a straight line
• Avoid printing all uppercase letters
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• Write legibly, at a constant speed with even spacing between letters
and words
• Write uppercase letters larger than lowercase letters
• Avoid empty spaces
• Avoid putting additional words, diagrams, or drawings within existing
handwriting in a note
How to set the pen and screen for left-handed users
The tablet pen and screen settings have a setting for left or right-handed
users. Follow these steps to change handedness settings.
• Double-tap the Change Tablet and Pen Settings icon in the
Notification Area of the Windows Taskbar.
• Under Handedness, select right-handed or left-handed.
• Under Menu Location, select right-handed or left-handed.
How to create "sticky notes"
You can use the Sticky Notes accessory to write and store short notes,
phone numbers, and other reminders. You can place sticky notes directly
on your desktop as quick reminders or in any OLE-enabled program,
such as Word, to add electronic comments or reminders to your
documents.
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To create a sticky note:
• Launch Sticky Notes and the application automatically opens to a
new note.
• Start writing on the surface of the note.
• Click the red record button to record a voice message for a
maximum of 30 seconds per note.
• To create another note, click the New Note button.
How to write in Microsoft Excel or Word files
In order to use the Tablet PC features in these applications, you must
obtain the Microsoft Office XP Pack for Tablet PC. This is available only
from Microsoft's website. If you use the pen to write in Microsoft Word or
Excel, and you are sharing the file with another user who does not have
Windows XP Tablet PC Edition, they will be able to see the ink
comments if they are using Office 95 or newer versions. However they
will not be able to do anything with the document such as editing in ink,
etc.
Chapter 4 – FAQs
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4 FAQs
Following is a list of common questions and answers. If you don’t see an
answer to your question here, please contact Technical Support at 888-
872-1100 and one of our Representatives will be able to help you.
What options are available for loading software into
the Hammerhead?
• USB Floppy Drive
• USB CD-ROM
• Local Area Network
• Direct Cable Connection
How do I install drivers for peripheral devices sold by
DRS?
• Device drivers for peripherals distributed by DRS reside on the
Hammerhead where they can be installed as needed.
• Contact Technical Support for assistance on any of these
installations at 888-872-1100.
How do I install drivers for peripheral devices not sold
by DRS?
• Device drivers for peripherals not distributed by DRS will require
loading via USB Floppy Drive, USB CD-ROM, Local Area Network or
Direct Cable Connection
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• Contact DRS Technical Support at 888-872-1100 for loading device
drivers for any variety of peripheral that may need to be installed.
How do I activate the “Screen Keyboard”?
• If you are using Windows XP Tablet PC, click the Input Panel button
on the task bar. The Tablet PC Input Panel opens.
• If you are using MS Pen services: From the Windows desktop,
navigate through the Start Menu to the Program group named “Pen
Services”. Click on the icon for the screen keyboard in this group.
• If you are using My-T-Pen: From the Windows desktop, navigate
through the Start Menu to the Program group named “My-T-Pen”.
Click on the icon for “My-T-Pen” in this group.
How can Hand Writer Recognition be disabled?
• For XP Tablet PC Edition, the handwriting recognition cannot be
disabled.
• For MS Pen services, open the control panel applet for Hand Writer
Settings. There is an option located under the Personal tab that will
allow the user to set the time delay for “Switch from Ink to Text
Selection”. Set this adjustment to the extreme left (0.0 seconds) to
disable Hand Writer Recognition.
• For Calligrapher, the handwriting recognition is only active when the
calligrapher program is running.
How can I perform CTRL ALT DEL without a keyboard?
• To get to the Windows Login Screen, depress the light gray
Windows Security key button on the front of the unit for 1 to 2
seconds. It is located just below the yellow on/off button.
What do I do if the unit locks up or freezes while under Windows?
• In the event that Windows locks up and you lose control of screen
activity, you can depress the Windows Security key button on the
front of the unit for 1 to 2 seconds for the CTRL-ALT-DEL function or
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press the yellow on/off button for 4-5 seconds to force a “hardware
shutdown”.
How do I clean the champ connector on the back of the
Hammerhead?
• A non-metallic bristle brush can be used to sweep out any dust or
foreign particles
How do I clean the glass on the face of the unit?
• On pen machines, a non-abrasive glass cleaner can be used to
wash the display glass.
• On touch screen machines, a plastic cleaner such as ‘Plexus’ can be
used to clean the display.
What do I do when the pen gets out of alignment?
• When using Windows XP Tablet PC Edition, the pen should be
recalibrated any time you change Screen Orientations or sitting
positions. Go to Start, Control Panel, Tablet and Pen Settings. Tap
the Settings tab. Under Calibration, tap the name of the screen
orientation for which you would like to calibrate your tablet screen.
Tap Calibrate. Follow the on-screen instructions for calibrating the
screen. You must calibrate the screen for each screen orientation
separately.
• If you are using MS Pen services: In the Windows Control Panel is
an applet labeled Hand writer Settings (pen settings on some
machines), which has the pen alignment utility. You may have to
attempt alignment more than once to get the desired result.
• If you are using Pen with Calligrapher: From the Windows desktop,
navigate through the Start Menu to the Program group named “Fine
Point” (“Mutoh pen system driver” on some units). In this group, click
on the icon for “Recalibrate” and follow the onscreen instructions.
What if the pen still will not align?
• Check that the user has not altered the Windows Display settings to
a screen resolution other than factory default. If so, adjust the
setting to factory default, reboot the unit and attempt pen alignment.
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• See supporting documentation for instructions on reinstalling the pen
services software. This will typically cure problems with damaged
support files that impact the pen function.
What can I do when the “Start” button disappears?
• In pen computing, it is not uncommon for the user to inadvertently
resize the task bar so that it is not visible on the screen.
• First, attempt to recover the start button and task bar by moving
around the edges of the display to see if you will get a double arrow.
If you get a double arrow, simply drag the task bar to the size you
need.
• If not, follow these directions (note: you will need a keyboard to
perform this function. Do not attempt to use the pen during this
process.
1. Press the <CTRL>, <ESC> keys in combination to display the
“Start” menu.
2. Press the <ESC> button and the menu will disappear. You have
now placed the focus on the “Start” button.
3. Press <ALT>, <SPACEBAR> keys in combination to display a
context menu.
4. Use the cursor keys to navigate in the context menu and
highlight “Size”.
5. Press <ENTER> and the pointer will move to the middle of the
taskbar along the edge of the display and become a two-way
arrow.
6. Using the cursor key, size the task bar to your preference.
7. Press the <ENTER> key to set the task bar size.
• To avoid this problem in the future, try sizing the task bar to be larger
than the default. This can be done at your discretion. Windows XP
also gives you the option of locking the task bar so this will not
happen. We highly recommend locking your taskbar if you are using
Windows XP. To lock your taskbar:
1. Right click on the taskbar.
2. Select the properties tab.
3. Under task bar tab menu, check “lock the taskbar.”
Chapter 4 – FAQs
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What do I do when the battery discharges and will not charge in the
unit?
• There are several fused circuits in the Hammerhead designed to protect the
core electronics. In the event that the unit will not initiate the charge cycle,
there may be a blown fuse in the circuit. See Battery Use and Care in
Chapter 2 for more information on charging your battery(s).
What external peripherals does the Hammerhead support?
• The Hammerhead has a Type III CardBus/PCMCIA slot which will
accommodate either one Type III card or up to two Type II devices.
How can USB networking be utilized in the Hammerhead?
• DRS manufactures Desk Dock and Wall Dock solutions with a USB
network adapter that communicates to the Hammerhead via the
docking connection and connects to the network hub by way of
standard network patch cabling.
• USB functionality is supported under Windows ’98, 2000, XP Pro
and XP Tablet PC Edition.
How can USB be utilized in the Hammerhead?
• The Hammerhead is manufactured with a single USB connection on
the side of the unit. This USB connection can be used for a wide
variety of USB type devices.
• There is also an additional USB port in the champ connector,
available on the desk dock, vehicle dock, and wall dock.
What are DRS’ Technical Support hours of operation?
• DRS staffs the Technical Support department Monday through
Friday 8:30 AM to 5:30 PM Eastern Standard Time.
What is your best screen for direct sunlight on the Hammerhead?
• There are two superior outdoor viewable displays available on the
Hammerhead. Our SVGA 800x600 All-Vis display maximizes color
definition and provides superior visibility for indoor, in-vehicle and
outdoor environments. Capitalizing on the backlighting features of
the Transmissive display, the All-Vis technology adds the ability to
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reflect ambient light making the display extremely powerful both
indoors and outdoors. Our XGA 1024x768 Reflective display
incorporates a front light with the Reflective LCD panel, for optimal
viewing in both indoor and outdoor conditions. When viewing
applications in direct sunlight, the Reflective LCD panel makes use
of natural light to illuminate the on-screen data, without the text
and/or graphics being washed out. When in poor indoor lighting
conditions, the display's front light enhances the screen's readability.
Is the heater package available on the Hammerhead?
• An optional heater package for booting in extremely cold
environments to –20o C is available for both the Hammerhead and
Hammerhead Xtreme models.
Can I purchase a carry case for the Hammerhead?
• The Hammerhead comes with shock absorbing rubber bumpers and
removable rugged carry handle that eliminate the need for a carry
case. Although the Hammerhead Xtreme padded carry case will fit on
the Hammerhead if the bumpers are removed, DRS does not
recommend removing them as this may affect the rugged
specifications of the unit.
Are the power requirements and physical connection the same on
both the Hammerhead and Hammerhead Xtreme?
• Both the Hammerhead and Hammerhead Xtreme use the same AC
power supplies and docking stations.
Are the PCMCIA doors the same for the Hammerhead and the
Hammerhead Xtreme?
• The PCMCIA doors for the Hammerhead and Hammerhead Xtreme
models are interchangeable.
Chapter 5 – Warranty
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5Warranty Information
This chapter outlines coverage, terms and conditions of DRS’ Limited
Warranty and how to obtain warranty service.
The standard DRS Tactical Systems, Inc. Limited Warranty is valid for
one year from the date of shipment. Extended warranty protection is
available for up to three additional years.
DRS TACTICAL SYSTEMS
LIMITED WARRANTY - HARDWARE
HAMMERHEAD COMPUTER PRODUCTS
1. General Information
DRS Tactical Systems, Inc. warrants for the duration of this warranty that
DRS Tactical Systems’ Hammerhead products (“Products”) produced by
DRS Tactical Systems are to be free from defects in material and
workmanship under normal use and service, subject to the “Terms and
Conditions” set forth below. This Limited Warranty applies to DRS
Tactical Systems’ Hammerhead core proprietary products and excludes,
but is not limited to, all other products and accessories supplied and/or
distributed but not manufactured by DRS Tactical Systems.
This Limited Warranty extends only to the original purchaser of Products
from DRS Tactical Systems or a DRS Tactical Systems authorized
reseller (“Original Purchaser”). It is not transferable to anyone who
subsequently purchases Products from the Original Purchaser.
2. Length of Warranty
The warranty is valid for a period of one (1) year for Products, from the
original date of the packing slip or invoice from DRS Tactical Systems
and/or a DRS Tactical Systems Authorized Reseller. During this period,
DRS Tactical Systems will, at its option, either repair or replace with new
Chapter
Chapter 5 – Warranty
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Hammerhead User’s Guide –V062906 53
or reconditioned (of equal or better quality) parts of any of the Products
which proves to be defective, provided that such Products are returned
in accordance with the terms of this Limited Warranty. All exchanged
parts and Products replaced under this Limited Warranty will become the
property of DRS Tactical Systems. The warranty period is not extended
if DRS Tactical Systems repairs or replaces a warranted Product or any
parts.
Extended warranty protection is available for purchase for up to three
additional years, for a total of four years warranty protection.
3. Terms and Conditions
This Limited Warranty covers defects in materials and workmanship in
DRS Tactical Systems Hammerhead branded hardware products, as
follows:
Term 1 year standard; Up to three additional years may be
purchased
Technical
Assistance Yes
Shipping
Costs Shipping costs of a Product to DRS are not included as
part of this Warranty. Shipping costs of a Product to
the consumer after a warranty repair is included as part
of this Warranty. If after receipt of a Product for repair
under this Warranty, it is later determined to be a non-
warranted repair, all shipping costs are to be paid by
the consumer.
This Limited Warranty does not cover:
3.1 Non DRS Tactical Systems Hammerhead branded products
(accessories) are covered under original manufacturer warranty.
Accessories include but are not limited to carrying case, PCMCIA
cards, etc. Non DRS Tactical Systems Hammerhead branded
products are not covered under an extended warranty period.
3.2 Software, including the operating system and software added to
the DRS Tactical Systems branded hardware products through
our factory-integration system, third-party software, or the
reloading of software;
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Hammerhead User’s Guide –V062906 54
3.3 Scratches or abrasions to the Product’s LCD screen/display, and
abusive wear of the LCD screens;
3.4 Batteries. Batteries are covered under the Limited Warranty for
one (1) year. Batteries are not covered under an extended
warranty period;
3.5 Problems that result from:
3.5.1 External causes such as accident, fire, floods, or acts of God;
abuse; misuse; or problems with electrical power;
3.5.2 Servicing not authorized by DRS;
3.5.3 Usage that is not in accordance with Product instructions;
3.5.4 Failure to follow the Product instructions or failure to perform
preventative maintenance;
3.5.5 Problems caused by using accessories, parts, or components
not supplied by DRS Tactical Systems;
3.5.6 Improper installation (to include the absence of surge protection
in vehicle installations), testing, operation, use or handling of the
Product;
3.5.7 Unauthorized alteration of Products
3.6 Products with missing or altered service tags or serial numbers
3.7 Products for which DRS Tactical Systems has not received
payment
3.8 DRS Tactical Systems is not responsible for and shall not be liable
for transportation and insurance charges incurred in or damages
resulting from transporting the Products, Accessories and/or
Replacement Products to DRS Tactical Systems for warranty
service.
3.9 DRS Tactical Systems shall not be responsible for consequential,
special, incidental or contingent damages or expenses of any
nature or kind whatsoever, including, without limitation, damages
for any loss of revenue, profits, property, information or use of any
kind. Such damages and expenses are not recoverable under this
Chapter 5 – Warranty
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Hammerhead User’s Guide –V062906 55
Warranty, even if DRS Tactical Systems has been notified of the
possibility thereof. In any event, DRS Tactical Systems’ liability for
any breach shall be limited to actual direct, provable damages not
to exceed the amount originally paid to DRS Tactical Systems for
the Product and/or Accessories. These limitations apply to all
causes of action, including breach of contract or negligence.
Some jurisdictions do not allow the exclusion or limitation or
certain remedies including damages, so the above exclusion or
limitation may not apply to you.
3.10 DRS Tactical Systems is not responsible for any third-party
software created for use in the integration and/or operation of any
Products, Accessories and/or Replacement Products whether or
not such third party software was installed by DRS Tactical
Systems. Maintenance and support service for third-party software
is the sole responsibility of the creator thereof.
4. How to obtain Warranty Service
Immediately notify DRS-Tactical Systems by calling 1-888-872-1100, or
a DRS Tactical Systems Hammerhead Computers Authorized Reseller
of problems encountered during the warranty period. As appropriate,
DRS Tactical Systems will provide a Return Material Authorization
number (the “RMA” number) for the return of your Products, Accessories
and/or Replacement Products.
4.1 Label and/or include the following information with the
Products/Accessories shipping container:
4.1.1 Company name, address and telephone number
4.1.2 RMA number received from DRS Tactical Systems
4.1.3 Description of the problem
4.2 Return the Products. Accessories and/or Replacement Products
with the above mentioned information, transportation and
insurance costs prepaid, to the address below. DRS Tactical
Systems is not responsible for loss or damage which may occur in
transit.
DRS Tactical Systems, Inc.
1110 West Hibiscus Boulevard
Melbourne, Florida 32901
Chapter 5 – Warranty
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Hammerhead User’s Guide –V062906 56
Once repaired or replaced under the terms specified in the Warranty,
DRS Tactical Systems will return ship, pre-paid, the Products,
Accessories and/or Replacement Products to the originating party.
5. Additional Information
5.1 The agents, dealers and employees of DRS Tactical Systems are
not authorized to make any modifications to this Warranty, or
additional warranties binding on DRS Tactical Systems about or
for Products, Accessories and/or products sold or supplied by
DRS Tactical Systems. Additional statements, whether oral or
written, except signed written statements from an officer of DRS
Tactical Systems, do not constitute warranties and should not be
relied upon.
5.2 This Warranty gives you specific legal rights. You may also have
other rights which vary from one jurisdiction to another.
5.3 For certain non-DRS Tactical Systems products, product
components, software and accessories supplied and/or distributed
by DRS Tactical Systems which are expressly warranted by the
manufacturer of such products, DRS Tactical Systems will provide
a warranty depot service. Where applicable, information with
respect to this service will be included.
5.4 DRS Tactical Systems warrants and implies that the items
delivered hereunder are merchantable and fit for use for the
particular purpose described in this contract.
5.5 Limitation of Liability. Except as otherwise provided by an express
or implied warranty, DRS Tactical Systems will not be liable for
consequential damages resulting from any defect or deficiencies
in accepted items.
Customer Service
Toll-free technical support is available from 8:30 a.m. to 5:30 p.m. EST by calling
(888) 872-1100. Please call this number to receive return merchandise
authorization prior to returning any equipment for repairs of any type.
Notices
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Hammerhead User’s Guide –V062906 57
Notices
© Copyright 2006 DRS Technologies Inc.
DRS Tactical Systems, Inc.
1110 West Hibiscus Blvd.
Melbourne, FL 32901
Phone: (321) 727-3672
Disclaimer
All rights reserved
This publication is protected by copyright and all rights are reserved. No
part of it may be reproduced or transmitted by any means or in any form,
without prior consent in writing from DRS Tactical Systems, Inc.
The information in this guide has been carefully checked and is believed
to be accurate. However, DRS Tactical Systems, Inc. assumes no
responsibility for any inaccuracies that may be contained in this manual.
In no event will DRS Tactical Systems, Inc. be liable for direct, indirect,
special, incidental, or consequential damages resulting from any defect
or omission in this manual, even if advised of the possibility of such
damages.
In the interest of continued product development, DRS Tactical Systems,
Inc. reserves the right to make improvements in this manual and the
products it describes at any time, without notice or obligation.
Notices
DRS Tactical Systems, Inc.
Hammerhead User’s Guide –V062906 58
Trademark Acknowledgments
Insyde H2O BIOS™ is a trademark of Insyde Technology, Inc.
Microsoft® Windows® XP Pro is a registered trademark of Microsoft
Corporation.
Microsoft® Windows® XP Tablet PC Edition is a registered trademark of
Microsoft Corporation.
Microsoft® Windows® have been licensed to DRS Tactical Systems, Inc.
Mobile Intel® Pentium® Processor-M is a registered trademark of Intel
Corporation.
Wi-Fi is a trademark of the Wireless Ethernet Compatibility Alliance
(WECA).
PCMCIA and CardBus are registered trademarks of the Personal
Computer Memory Card International Association.
All other brands, trademarks and registered trademarks are the property
of their respective holders.
Notices
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Hammerhead User’s Guide –V062906 59
Radio Frequency Emissions Statement
Federal Communications Commission (FCC) Statement
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device pursuant to Subpart J, Part 15 of the
FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference with radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from the
receiver.
• Consult DRS Tactical Systems, Inc. at (888) 872-1100 for additional
information and help.
Properly shielded, grounded cables and connectors have been provided
with this equipment and must be used to ensure proper functionality and
compliance with FCC rules. Unauthorized changes or modifications
could void the user's authority to operate the equipment. Replacement
cables and connectors are available from:
DRS Tactical Systems, Inc.
1110 West Hibiscus Blvd.
Melbourne, FL 32901
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference that may cause undesired operation.
Notices
DRS Tactical Systems, Inc.
Hammerhead User’s Guide –V062906 60
If necessary, the user should consult an experienced radio/television
technician for additional suggestions. The user might find the following
book prepared by the Federal Communications Commission helpful:
"How to Identify and Resolve Radio-TV Interference Problems"
Stock Number 004 000 00345 4. This booklet is available from the U.S.
Government Printing Office, Washington, DC 20402.
Public Contact Branch Consumer Assistance & Small Business
Room 725 Division - Room 254
1919 M St. NW 1919 M St. NW
Washington, DC 20554 Washington, DC 20554
(202) 634-1940 (202) 632-7000
Canadian Department of Communications Compliance Statement
This equipment does not exceed Class B limits per radio noise
emissions for digital apparatus, set out in the Radio Interference
Regulation of the Canadian Department of Communications.
DRS Tactical Systems, Inc.
Hammerhead User’s Guide –V062906
© 2006 DRS Tactical Systems, Inc.
DRS Tactical Systems, Inc.
1110 West Hibiscus Blvd.
Melbourne, FL 32901
321-727-3672
www.drs-ts.com/walkabout