DZS SZ1224 802.11b/g WIFI ACCESS POINT User Manual SkyZhone

Zhone Technologies, Inc. 802.11b/g WIFI ACCESS POINT SkyZhone

Contents

USERS MANUAL

SkyZhone 1624, 1424, 1224 Hardware Installation GuideFor software version 4.4.xMay 2007Document Part Number: 830-01642-01
2SkyZhone 1624, 1424, 1224 Hardware Installation GuideZhone Technologies@Zhone Way7001 Oakport StreetOakland, CA 94621USA510.777.7000www.zhone.cominfo@zhone.comCOPYRIGHT ©2000-2007 Zhone Technologies, Inc. All rights reserved.This publication is protected by copyright law. No part of this publication may be copied, distributed, displayed, modified, transmitted, stored in a retrieval system, or translated without express written permission from Zhone Technologies, Inc.Acculink, ADSL/R, Bitstorm, Comsphere, DSL the Easy Way, Etherloop, FrameSaver, GigaMux, GranDSLAM, GrandVIEW, Hotwire, the Hotwire logo, iMarc, JetFusion, Jetstream, JetVision, MALC, NextEDGE, Net to Net Technologies, Paradyne, the Paradyne logo, Quick Channel, Raptor, ReachDSL, SkyZhone, SLMS, StormPort, TruePut, Z-Edge, Zhone, ZMS, and the Zhone logo are trademarks owned by Zhone Technologies, Inc., which may be registered in some jurisdictions.Zhone Technologies makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability, noninfringement, or fitness for a particular purpose. Further, Zhone Technologies reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of Zhone Technologies to notify any person of such revision or changes.
SkyZhone 1624, 1424, 1224 Hardware Installation Guide 3WARNING! The SkyZhone product is a line power device conforming to UL 60950-1 and UL 60950-21 standards. The DC voltages (RFT-V signals) are provided to SkyZhone through the SHDSL connector. These voltages must be provided by a UL 60950-1 and UL 60950-21 certified power source, typically located at the Central Office. One such certified power source is the Argus Technologies CSM35 Modular Converter System (#012-550-B2). Uncertified power sources can result in injury or death.Proper Safety Grounding is required to insure proper operation and protection from lightning strikes and surges. A copper ground lug is provided on the unit for this purpose. Connect a length of #10 AWG solid, bare, copper wire to the grounding lug and firmly tighten the grounding screw (see Figure 20). Connect the other end of the grounding wire to a grounded surface or another earth ground such as a metal rod. This ground must be install before applying power to the unit.SkyZhone provides both Primary and Secondary lightening and surge protection to the SHDSL and PoE cable signals. The Console cable signals are not protected and this cable, which is not intended for outdoor use, should not be connected when the unit is installed.This unit is powered by high voltage over the SHDSL lines. Electrical shock and personal injury can occur by touching the leads with the power on. Verify that the SHDSL lines are deenergized before installing or removing the equipment. Always turn the power off at the DSLAM before installing or removing this equipment. The National Electrical Code (NEC) and Canadian Electrical Code (CEC) require the use of an agency listed (UL/CSA) Building Entrance Protector for all power and data communications cables entering a building. This is to protect the building and occupants from damage caused by transient voltage and current surges. A UL 497 (CSA C22.2 No. 226-92) approved primary protection device must be used at the building entrance if the Ethernet port is used to provide in-building access to the SkyZhone network. Also check with local wiring codes.Caution: •This product requires professional installation. •The unit is sealed at the factory and must not be opened in the field. The unit shall be returned to the factory for repairs.•Serious injury can occur if the antennas come in contact with electric power lines. Carefully follow the instructions in this manual. During and after installation, the antennas must be a minimum of 24 inches from any power lines. Use caution when installing this outdoor equipment.•FCC RF Exposure Requirements (per OET-65) requires the SkyZhone platform to be mounted such that the general public does not come within 8 inches of the antennae.•The PoE (Power over Ethernet) connector sources power to other devices. Some devices may not be compatible with this feature. In that case, do not connect the wires that supply the power. The power is 48 volts DC, at a maximum of 5 watts.
Note: •This equipment has been tested and found to comply with the limits for a Class C digital device, pursuant to part 15, subpart C, of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the user manual, may increase the potential for harmful interference to radio communications.•Changes or modifications not expressly approved by Zhone Technologies, Inc. could void the user's authority to operate the equipment.•The supplied cables and antennae must be used to ensure compliance with Part 15, FCC Rules.•This device may only be used with approved antennae that are shipped with the unit and installed per installation instructions. The use of any other antennas will invalidate the unit's FCC Part 15 certification.•This device has been designed to operate with the antennae listed below, and having a maximum gain of 5 dBi. Antennae not included in this list (Comet Part Number CFA-245W) or having a gain greater than 5 dBi are strictly prohibited for use with this device. The required antenna impedance is 50 ohms. •To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful communication. Operating the device with the supplied antennas will ensure that this requirement is met.•Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
SkyZhone 1624, 1424, 1224 Hardware Installation Guide 5CONTENTSStyle and notation conventions..............................................................................7Typographical conventions.......................................................................................7Related documentation.............................................................................................8Acronyms......................................................................................................................8Contacting Global Service and Support...............................................................9Technical support....................................................................................................10Service requirements...............................................................................................10Chapter 1 The SkyZhone access point..............................................................................11Overview .....................................................................................................................11SkyZhone models....................................................................................................12SkyZhone features ...................................................................................................13Bonding...................................................................................................................13SHDSL Data Rates .................................................................................................14Mounting options....................................................................................................15Wall-Mounting Enclosure.......................................................................................15Line power ..............................................................................................................16Cables......................................................................................................................17Grounding ...............................................................................................................20SkyZhone ordering information............................................................................20Chapter 2 Preparing for installation ...................................................................................21Installation precautions ..........................................................................................21Selecting the locations............................................................................................23Specifications............................................................................................................23Chapter 3 Installing the SkyZhone access point ..........................................................27Equipment needed for installation.......................................................................27Pole-mounting kit....................................................................................................27Wall-mounting enclosure kit...................................................................................28Wall-mount kit (without plastic cover)...................................................................28Customer supplied equipment.................................................................................28
Contents6SkyZhone 1624, 1424, 1224 Hardware Installation GuideMounting the SkyZhone to a pole ........................................................................29Mounting the SkyZhone to the side of a building............................................32Grounding...................................................................................................................37Initial configuration..................................................................................................38Chapter 4 Diagnostics ..............................................................................................................39Status and LED..........................................................................................................39Chapter 5 Safety, Regulations, and Certifications .......................................................41Safety ..........................................................................................................................41Grounding and isolation.........................................................................................43Installation safety precautions .............................................................................44Important Safety Instructions..................................................................................44EMI Notices ............................................................................................................45Supplier’s Declaration of Conformity ....................................................................46Notice to Users of the Canadian Telephone Network ............................................47CE Marking.............................................................................................................47SHDSL, Ethernet (PoE) and Console connectors............................................47Ethernet (PoE) ........................................................................................................47Console ...................................................................................................................48Contacting Global Service and Support.............................................................49Technical Support ...................................................................................................49Index......................................................................................................................................................51
SkyZhone 1624, 1424, 1224 Hardware Installation Guide 7ABOUT THIS GUIDEThis guide is intended for use by installation technicians, system administrators, network administrators. It explains how to install the SkyZhone station and how to provision the physical interfaces.Style and notation conventionsThe following conventions are used in this document to alert users to information that is instructional, warns of potential damage to system equipment or data, and warns of potential injury or death. Carefully read and follow the instructions included in this document.Caution: A caution alerts users to conditions or actions that could damage equipment or data.Note: A note provides important supplemental or amplified information.Tip: A tip provides additional information that enables users to more readily complete their tasks.WARNING! A warning alerts users to conditions or actions that could lead to injury or death.Typographical conventionsThe following typographical styles are used in this guide to represent specific types of information.
About This Guide8SkyZhone 1624, 1424, 1224 Hardware Installation GuideRelated documentationRefer to the following publication for additional information: SkyZhone CLI Reference Guide explains how to use the Zhone command line interface (CLI) and describes the system commands and parameters. SkyZhone WEB Configuration Tool User Guide explains how to configure and manage SkyZhone using the Web interface. Refer to the release notes for software installation information and for changes in features and functionality of the product, if any.AcronymsThe following acronyms are related to Zhone products and may appear throughout this manual:Bold Used for names of buttons, dialog boxes, icons, menus, profiles when placed in body text, and property pages (or sheets). Also used for commands, options, parameters in body text, and user input in body text.Fixed Used in code examples for computer output, file names, path names, and the contents of online files or directories.Fixed Bold Used in code examples for text typed by users.Fixed Bold ItalicUsed in code examples for variable text typed by users.Italic Used for book titles, chapter titles, file path names, notes in body text requiring special attention, section titles, emphasized terms, and variables.PLAIN UPPER CASEUsed for environment variables.Command Syntax Brackets [ ] indicate optional syntax.Vertical bar | indicates the OR symbol. Table 1: Acronyms and their descriptionsAcronym DescriptionADSL Asymmetrical Digital Subscriber LineAP Access PointACS Auto Configuration ServerDHCP Dynamic Host Configuration Protocol
Contacting Global Service and Support SkyZhone 1624, 1424, 1224 Hardware Installation Guide 9Contacting Global Service and SupportContact Global Service and Support (GSS) if you have any questions about this or other Zhone products. Before contacting GSS, make sure you have the following information:•Zhone product you are using•System configuration•Software version running on the system•Description of the issueDSL Digital Subscriber LineEFM Ethernet in the First MileMALC Multi-Access Line ConcentratorMIB Management Information BasesNAT Network Address TranslationNMS Network Management SystemRADIUS Remote Authentication Dial In User ServiceSHDSL Symmetric High-bit-rate Digital Subscriber LineSLMS Single Line Multi-ServiceSNMP Simple Network Management ProtocolTFTP Trivial File Transfer ProtocolVoIP Voice over IP VoWi-Fi Voice-over-WifiVPN Virtual Private Network WEP Wired Equivalent PrivacyWi-Fi Wireless Fidelity (IEEE 802.11 wireless networking)WMM Wi-Fi MultimediaWPA Wi-Fi Protected AccessZMS Zhone Management SystemTable 1: Acronyms and their descriptionsAcronym Description
About This Guide10 SkyZhone 1624, 1424, 1224 Hardware Installation GuideTechnical supportIf you require assistance with the installation or operation of your product, or if you want to return a product for repair under warranty, contact GSS. The contact information is as follows:If you purchased the product from an authorized dealer, distributor, Value Added Reseller (VAR), or third party, contact that supplier for technical assistance and warranty support.Service requirementsIf the product malfunctions, all repairs must be performed by the manufacturer or a Zhone-authorized agent. It is the responsibility of users requiring service to report the need for service to GSS.E-mail support@zhone.comTelephone (North America) 877-ZHONE20 (877-946-6320)Telephone (International) 510-777-7133Internet www.zhone.com/support
SkyZhone 1624, 1424, 1224 Hardware Installation Guide 11THE SKYZHONE ACCESS POINTThis chapter provides an overview of the SkyZhone Wi-Fi outdoor access point. It includes these sections:•Overview, page 11•SkyZhone features, page 13•SkyZhone ordering information, page 20OverviewThe SkyZhone access point is a line-powered carrier class outdoor Wi-Fi access point with 22 Mbps symmetric DSL backhaul to every unit. The SkyZhone supports a variety of applications including VoIP, internet access, mobile video, and enterprise VPNs optimized for citywide Wi-Fi deployments by telephone companies.SkyZhone enables telephone companies to deploy a more reliable, lower latency, higher speed and lower cost network than traditional mesh Wi-Fi solutions.
The SkyZhone access point12 SkyZhone 1624, 1424, 1224 Hardware Installation GuideFigure 1: SkyZhone with 2.4GHz 802.11b/g/n and 4.9 GHz 802.11a antennasSkyZhone modelsThe SkyZhone access point is available in the following models:•SkyZhone-1624 Wi-Fi Access PointSupports wireless radio transmission of 2.4 GHz 802.11b/g, and 4.9 GHz 802.11a, using two separate radios. Four SHDSL lines with EFM Bonding are used for backhaul and line powering.•SkyZhone-1424 Wi-Fi Access PointSupports wireless radio transmission of 4.9 GHz 802.11a. Four SHDSL lines with EFM Bonding are used for backhaul and line powering.•SkyZhone-1224 Wi-Fi Access PointSupports wireless radio transmission of 2.4 GHz 802.11b/g. Four SHDSL lines with EFM Bonding are used for backhaul and line powering.Coverage areaWith the SkyZhone access point, there is no need to use Wi-Fi links for communication between stations. This eliminates issues associated with buildings, trees, or hilly terrain that can impact node-to-node communications for mesh access points.Console portEthernet portGroundSHDSL portLED status light4.9 GHz 802.11a antennas2.4 GHz 802.11b/g/n antennas
SkyZhone features SkyZhone 1624, 1424, 1224 Hardware Installation Guide 13The SkyZhone access point uses 5dBi antennas that provide a 26 degree beam-width per antenna. Additionally, the three 2.4 GHz antennas are oriented to provide complete coverage both horizontally and vertically. SkyZhone access point’s signals extend up and down, and all around to minimize dead spots. MIMO (Multiple-In, Multiple-Out) technology maximizes the receive signal strength from typical low-power 802.11b/g client devices and enables SkyZhone to maintain a reliable link at distances more than 50% greater than non-MIMO solutions. In Figure 1 on page 12, note that the 4.9 GHz 802.11a radio uses the bottom two antennas and the 2.4 GHz 802.11b/g radio uses the top three antennas. The 2.4 GHz radio operates in the unlicensed ISM band and can be used for a variety of applications such as Internet Access, Voice over IP, Mobile Video, or Enterprise VPN. The 4.9 GHz radio operates in the licensed spectrum reserved for Public Safety users including city government, police, fire and EMT.SkyZhone featuresThe SkyZhone access points communicate with SkyZhone aggregators using standards-based SHDSL-EFM uplinks to transport data traffic between access points and the Central Office or remote cabinet. After initial power up, the SkyZhone access point contacts the ACS Server, downloads the latest software, downloads the configuration file, and registers itself with the Network Management System (NMS) system. The SkyZhone access points’ dual-radio architecture provides 2.4GHz access for residential and commercial applications while simultaneously providing 4.9GHz access for public safety applications, using industry standard IEEE 802.11 client devices.Remote configuration and troubleshooting is supported via SSH and HTTPS to SkyZhone access points through a separate management VLAN. In addition, a console port is provided for local access to the CLI.SkyZhone also includes a Power-over-Ethernet (PoE) port which provides for connectivity from the SkyZhone access point to a video camera or other accessory. BondingThe SkyZhone access point supports Ethernet in the First Mile (EFM) bonding on SHDSL lines. This bonding complies with the IEEE 802.3ah standard. Addtional SHDSL lines can be added as your bandwidth needs increase. The SkyZhone access point automatically performs load balancing over the SHDSL lines.Figure 2 shows an example of a SkyZhone network configuration.
The SkyZhone access point14 SkyZhone 1624, 1424, 1224 Hardware Installation GuideFigure 2: SkyZhone network configurationThe SkyZhone supports 4 SHDSL lines bonded as a single EFM interface and connected to a SHDSL card installed in a SkyZhone Aggregator. Each SHDSL line card in the SkyZhone Aggregator provides 24 ports and each SkyZhone access point uses up to 4 ports. The data rates for the SHDSL card are shown in Table 2:SHDSL Data RatesThe SkyZhone Access Points support the following SHDSL data rates.SHDSL Data RatesACS Server DHCP Server RADIUS ServerSkyZhone Wi-Fi Access LayerEdge Aggregation LayerRouterMunicipal RouterVPN ServerPublic AccessInternetMunicipality’sNetworkRouterSkyZhone Aggregator SkyZhone AggregatorZMS ServerTable 2: SHDSL Data RatesDistance (Feet) Line 1 (Kbps) Line 2 (Kbps) Line 4 (Kbps)4000 5696 11392 227845000 5120 10240 204806000 3776 7552 15104 7000 2944 5888 117768000 2432 4864 97289000 2048 4096 819210000 1664 3328 6656 11000 1359 2718 5436
SkyZhone features SkyZhone 1624, 1424, 1224 Hardware Installation Guide 15Mounting optionsThe SkyZhone access point can be mounted on a pole, at any angle (between vertical and horizontal), on a streetlight, loop span, or wall. Wall-Mounting EnclosureWhen wall-mounted the SkyZhone access point may be contained in an enclosed and “hidden” plastic casing that is supported on an aluminum mounting shelf. The following figure shows the SkyZhone access point with the enclosure lid removed.Figure 3: Wall-Mount Enclosure with cover removedSee Chapter 3, Installing the SkyZhone access point, on page 27 for using the wall-mounted enclosure kit.12000 1024 2048 409613000 768 1536 307214000 640 1280 256015000 512 1024 204816000 512 1024 2048 17000 384 768 153618000 320 640 1280Table 2: SHDSL Data RatesDistance (Feet) Line 1 (Kbps) Line 2 (Kbps) Line 4 (Kbps)
The SkyZhone access point16 SkyZhone 1624, 1424, 1224 Hardware Installation GuideLine powerThe SkyZhone access point is powered by a SkyZhone aggregator over the SHDSL link. There are two pairs of twisted wires on the uplink interface that deliver power to the unit in addition to carrying the SHDSL signals.The wiring diagram below illustrates the wiring connections for power and data being transmitted over the same pair of wires.Figure 4: SHDSL backhaul with span poweringThe SkyZhone access point supports power and data on the same wires.Delivering power and data over the same wiresNote: For more information about the hardware required to deliver power and data over the same wires, contact your Zhone sales representative.CablesThe SkyZhone Port ConnectorsThe port connectors are located on either side of the SkyZhone unit. Figure 5 shows the SkyZhone access point port locations.SHDSL.bis line cardExternal Power Shelf
SkyZhone features SkyZhone 1624, 1424, 1224 Hardware Installation Guide 17Figure 5: SkyZhone port connectorsConsole portEthernet portSHDSL port
The SkyZhone access point18 SkyZhone 1624, 1424, 1224 Hardware Installation GuideSHDSL, Ethernet (PoE) and Console connectorsFigure 6 displays the pinouts for the SHDL PLUG connector.Figure 6: SHDSL PLUG connectorTable 4 on page 18 lists the pinouts for the SHDSL cable. Each DSL line is composed of a twisted-pair of wires. Two pairs are for power (RFT-V voltages) and data and two pairs are for data only. To operate with DC loop impedance greater than 800 ohms, power is required on Tip/Ring 3 and 4. This allows unit operation out to the specified maximum of 1300 ohmns. These wires can be used in any combination.Note: The mechanical configuration (SOCKET vs. PLUG) of the SHDSL and the Power-over-Ethernet connectors are unique to prevent attaching a cable to the wrong connector. Ethernet (PoE) Figure 7 displays the pinouts for a PoE SOCKET connector.Table 3: SHDSL connector pinouts for line power and data over the same wire pairsLine Signal Color1 Ring 1 (data and power) BlueTip 1 (data and power) White/Blue2 Ring 2 (data and power) OrangeTip 2 (data and power) White/Orange3 Ring 3 (data) GreenTip 3 (data) White/Green4 Ring 4 (data) BrownTip 4 (data) White/BrownRing 4Tip 4Tip 3Ring 3Ring 1Tip 1Tip 2Ring 2
SkyZhone features SkyZhone 1624, 1424, 1224 Hardware Installation Guide 19Figure 7: PoE SOCKET connectorTable 5 lists the pinouts for the Ethernet (PoE) cable. Unused PoE connectors must have a dust cap installed to maintain an IP66 rating.ConsoleFigure 8 displays the pinouts for a Console SOCKET connector. This connector is for temporary use to configure the SkyZhone before mounting. Any cabling to the console connector must be removed from the permanent installation to avoid shock hazards. Dust caps must be installed to maintain an IP66 rating.Table 4: Power-over-Ethernet (PoE) connector pinouts for line powerPin Signal ColorATX_P BlueB TX_N White/BlueC RX_P OrangeD RX_N White/OrangeE No connectionF 48V GreenG Return_48V White/GreenH No connectionI No connectionJ No connectionTX_NRX_PRX_NTX_PRTN_48V48V
The SkyZhone access point20 SkyZhone 1624, 1424, 1224 Hardware Installation GuideFigure 8: Console SOCKET connectorTable 6 lists the pinouts for the Console SOCKET cable. Note: For more information about the hardware required to deliver power and data over the same wires, contact your Zhone sales representative.GroundingProper grounding must be complete before you connect power to the unit. See Grounding on page 37.SkyZhone ordering informationTo order SkyZhone Wi-Fi outdoor access points by model number contact GSS, see Contacting Global Service and Support on page 9.Table 5: Console SOCKET connector pinouts for line powerPin Signal Color1 DCE_RXD Brown2 No connection3 DCE_TXD WhiteGND GND BlackDCE RXD GroundDCE TXD
SkyZhone 1624, 1424, 1224 Hardware Installation Guide 21PREPARING FOR INSTALLATIONThis chapter describes how to prepare your site for the installation of the SkyZhone. It includes the following sections:•Installation precautions, page 21•Selecting the locations, page 23•Specifications, page 23Installation precautionsIt is advisable to be aware of the following precautions:WARNING! This unit is powered by high voltage over the SHDSL lines. Electrical shock can occur by touching the leads with the power on. Span power supply has current limiters to prevent personal injury due to shock. Verify that the SHDSL lines are deenergized before installing the equipment. Always turn the power off by opening the relays of the Aggregator before installing this equipment. WARNING! Serious injury can occur if the antennas come in contact with electric power lines. Carefully follow the instructions in this manual. During and after installation, the antennas must be a minimum of 24 inches from any power lines. Use caution when installing this outdoor equipment.WARNING! The National Electrical Code (NEC) and Canadian Electrical Code (CEC) require the use of an agency listed (UL/CSA) Building Entrance Protector for all power and data communications cables entering a building. This is to protect the building and occupants from damage caused by transient voltage and current surges. WARNING! A UL 497 (CSA C22.2 No. 226-92) approved primary protection device must be used at the building entrance. Also check with local wiring codes.
Preparing for installation22 SkyZhone 1624, 1424, 1224 Hardware Installation GuideWARNING! The unit is sealed at the factory and must not be opened in the field. The unit shall be returned to the factory for repairs.•This product requires professional installation. •This equipment has been tested and found to comply with the limits for a Class C digital device, pursuant to part 15, subpart C, of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the user manual, may increase the potential for harmful interference to radio communications.•The PoE (Power over Ethernet) connector sources power to other devices. Some devices may not be compatible with this feature. In that case, do not connect the wires that supply the power. The power is 48 volts DC, at a maximum of 5 watts.•This unit can only be used with approved antennas that are shipped with the unit. Antennae should be kept at least 8 inches away from contact with the general public passing by the area.•Proper grounding of the SkyZhone platform must be completed before you connect power to the unit.–The internal subassemblies signal/Logic ground is internally bonded to the Safety Ground (chassis).–SkyZhone provides both Primary and Secondary lightening and surge protection to the SHDSL and PoE cable signals. The Console cable signals are not protected and this cable, which is not intended for outdoor use, should not be connected when the unit is installed.–The SHDSL cable that carries RFT-V power to the unit has no connection to the Chassis Ground. This cable shield is only intended to add durability and mechanical protection of the internal wires.–Proper Safety Grounding is required to insure proper operation and protection from lightning strikes and surges. A copper ground lug is provided on the unit for this purpose. Connect a length of #10 AWG solid, bare, copper wire to the grounding lug and firmly tighten the grounding screw (see Grounding on page 37). Connect the other end of the grounding wire to a grounded surface or another earth ground such as a metal rod.•No modifications or changes to this equipment are allowed, unless the changes or modifications are expressly approved by the manufacturer. It is recommended that shielded cables be used to reduce interference whenever interference is suspected.
Selecting the locations SkyZhone 1624, 1424, 1224 Hardware Installation Guide 23Selecting the locationsEach installation is unique due to the physical environment. Before installing each SkyZhone access point, perform a site survey to determine the optimum placement of units for maximum range, coverage, and network performance. The SkyZhone radio is susceptible to interference that can reduce data rate and range. For best performance, follow these guidelines:•Install the unit in an area where trees, buildings, and large steel structures do not obstruct radio signals to and from the antenna. Be sure to consider the future tree growth and construction when considering a site. Direct line-of-sight operation is always best. Antennae should be kept at least 8 inches away from contact with the general public passing by the area.•Install the units away from other possible sources of 2.4 GHz WLAN interference. These sources include cordless phones and microwave ovens, as well as other WiFi access points.•Install the units, when wall-mounted, onto an area that can accommodate the plastic casing and lid of 24 inches high and at least 36 inches wide.SpecificationsThe following table lists SkyZhone’s technical specifications:Table 7: SkyZhone technical specifications Description SpecificationsPHYSICALDimensions 14” W x 6”H x 6”DWeight 18 lbsOperating Temperature-31F to 122F (-35C to 50C)Power +/- (70-140) VDC input (RFT-V Signals), 45W MaximumSpan powered on two Tip/Ring pairs, with a redundant power option using two additional Tip/Ring pairs.Line Power input CapacitanceTip - Ring < 2 uFTip - Gnd < 1000 pFRing - Gnd < 1000 pF(Note: When combined with telco cable the Tip-Gnd and Ring to Gnd cannot exceed 10 uF. This should be verified with the Telco before installation)Backhaul 22.8 Mbps symmetric backhaul using ITU G.991.2 (SHDSL) on four Tip/Ring pairs.
Preparing for installation24 SkyZhone 1624, 1424, 1224 Hardware Installation GuideRegulatory CertificationsFCC Part 15, Subpart-C (15.247)UL60950-1, UL60950-21Industry Canada RSS210 CAN/CSA-22.2 No. 60950-1-03Enclosure/Humidity and DustIP66, NEMA4X, IEC 60529MANAGEMENTManagement InterfacesWEB I/F, Command Line I/F, SNMPv2, TR-069Management AccessHTTPS, SSH, TR-069Mgmt Access SecurityRADIUS password authenticationWi-Fi Access SecurityIEEE 802.1X, WPA/WPA2, WEPStandards ComplianceEN60950 IEEE 802.11b, g, n (draft) (2.4 GHz Wireless)IEEE 802.11a (4.9 GHz Wireless)IEEE 802.1D BridgingK.20 Surge ImmunityIEEE 802.3ah (2Base-TL) Ethernet in the first mileIEEE 802.1Q VLANSIEEE 802.1p PriorityIEEE 802.3u 10/100 Base-TX (Power over Ethernet I/F)ITU 991.2 Annex A and FFrequency Band 2.412 - 2.462 GHz (2.4 GHz Wireless)4.900 - 4.990 GHz (4.9 GHz Wireless)Channel Width 20 MHz (2.4 GHz Wireless)10 MHz (4.9 GHz Wireless)Output Power (EIRP) 1W (2.4 GHz Wireless)1W (4.9 GHz Wireless)Antenna Type 3 x 5dBi Omni (2.4 GHz Wireless)2 x 5dBi Omni (4.9 GHz Wireless)Modulation TechniquePSK, DQPSK, DBPSK, OFDM (2.4 GHz Wireless)OFDM (4.9 GHz Wireless)Table 7: SkyZhone technical specifications (Continued)Description Specifications
Specifications SkyZhone 1624, 1424, 1224 Hardware Installation Guide 25Data Rates (Mbps) 2.4 GHz Wirelessb: 11, 5.5, 2, 1g: 54, 48, 36, 24, 18, 12, 9, 64.9 GHz Wirelessa: 54, 48, 36, 24, 18, 12, 9, 6Operating DistanceUp to 1300 DC Ohm loop loss (SHDSL I/F)Up to 300 feet (Power over Ethernet I/F) Up to 1800 feet 2.4 GHz 802.11 b/gConnector Type 8 pin circular I/O PLUG (SHDSL I/F)8 pin circular I/O SOCKET (Power over Ethernet I/F) WAN I / FData Rate (per pair)Up to 5.7 Mbps Full DuplexNumber of pairs 4 (up to 22.8 Mbps total)Loop Bonding IEEE 802.3ah (EFM)Power over Ethernet I/F Data Rate 10Mbps/100MbpsNumber of Ports 1Output Power 48V DC, maximum 5WData PathVLAN support IEEE 802.1QTraffic PrioritizationIEEE 802.1p, 802.11e, IP TOSNumber of Priority Queues4Traffic ClassificationBased on priority bits, protocol type, IP addressRate Limiting Upstream and downstream rate limiting per classified flowTable 7: SkyZhone technical specifications (Continued)Description Specifications
SkyZhone 1624, 1424, 1224 Hardware Installation Guide 27INSTALLING THE SKYZHONE ACCESS POINTThis chapter describes how to mount the SkyZhone access point on a pole or on the side of a building. It includes the following topics:•Equipment needed for installation, page 27•Mounting the SkyZhone to a pole, page 29•Mounting the SkyZhone to the side of a building, page 32•Grounding, page 37•Initial configuration, page 38Note that: •The SkyZhone access point must always be mounted with the top of the unit horizontal and level.•It is best to mount the SkyZhone access point to a metal structure. The metal mounting brackets are designed to make good contact with the pole, thereby assuring good quality connection to the grounded structure.•The SkyZhone access point ships in a container with the antennas. The antennas are inside the protective foam, beneath the flap at the top. Do not throw away the foam.Equipment needed for installationPole-mounting kitThe SkyZhone access point’s pole-mounting kit (920-07821-01) contains the following items:•One universal pole bracket that can be oriented for use on small or large diameter poles•One SkyZhone support shelf with sun shield•One nut to attach shelf to the center stud on the pole bracket•Banding•4 screws to securely fasten shelf to the pole bracket
Installing the SkyZhone access point28 SkyZhone 1624, 1424, 1224 Hardware Installation Guide•1 driver bit for the tamper-resistant screwsWall-mounting enclosure kitThe SkyZhone access point wall-mounting enclosure kit (920-07811-01) contains the following items:•One wall bracket •One paintable decorative cover•4 (four) tamper-resistant mounting screws to mount the unit to the bracket•6 (six) mounting screws for the decorative cover•1 driver bit for the tamper-resistant screws•Not included: 4 screws that will go through the metal bracket, plastic cover and into your wall’s surface. Wall-mount kit (without plastic cover)The SkyZhone access point wall-mount kit (without plastic cover) (SkyZhone-1224 Wi-Fi Access Point) contains the following items:•One wall bracket •4 (four) tamper-resistant screws•1 driver bit for the tamper-resistant screwsCustomer supplied equipmentFor installation, you need the following items:•Band tensioner (BAND-IT Tool C001) with cutter Examples of tensioners are: Pok-It II Tool (CJ020)Ratchet Tool (C400Bantam Tool (C075)Bantam Strapping Tool (C085)Heavy Duty BAND-IT Tool (C003)Thriftool (J075)Giant Tool (G402)•5/16-inch nut driver
Mounting the SkyZhone to a pole SkyZhone 1624, 1424, 1224 Hardware Installation Guide 29Mounting the SkyZhone to a poleThis section describes the steps to mount a pole for the SkyZhone access point. First select a mounting location. You can attach the SkyZhone access point to any pipe or pole.1Attach tension bands to the pole mounting plate by threading them through the slots on the mounting plate. The slots are for either horizontal or vertical mounting on large or small diameter poles. Choose the one most appropriate for this installation.Figure 9: Threading tension bands through mounting plate slots2Secure the tension bands around the pole, following the illustrations provided with the BAND-IT Tool. Small diameterpoles use this side of the mounting surfaceLarge diameter polesuse this side of themounting surface
Installing the SkyZhone access point30 SkyZhone 1624, 1424, 1224 Hardware Installation GuideFigure 10: Mounting plate “strapped” around a pole3Tighten and if necessary, trim off any excess tension band.4Secure the mounting bracket to the pole, see Figure 11 on page 31.The SkyZhone shelf is attached to the poll-mounting bracket. The shelf may need to be adjusted so that it is level.
Mounting the SkyZhone to a pole SkyZhone 1624, 1424, 1224 Hardware Installation Guide 31Figure 11: Bracket attached to the mounting plate attached to the pole5Adjust the shelf until it is level by rotating the unit along the curved slot tracks.6Once the unit is level, securely tighten the center nut and four bolts that hold the shelf to the pole mount bracket as shown in Figure 11.7Attach the antennas to the unit.Note the antennas are different sizes. The three longer antennas are connected to the top of the unit. The two shorter antennas are mounted to the bottom of the unit. The antennas are not interchangeable. It is critical that the longer antennas are on the top, and the shorter ones on the bottom of the unit.8Slide the unit into the sun shield housing.9Secure with 4 (four) tamper-resistant screws, provided in the mounting kit, through the holes on the front of the unit.10 Attach the SHDSL cable to the SHDSL connector. 11 Attach the Ethernet cable if it is being used. 12 Secure the cable(s) to the pole with cable ties to provide strain relief, if needed.
Installing the SkyZhone access point32 SkyZhone 1624, 1424, 1224 Hardware Installation GuideNote: This previous procedure showed the SkyZhone station being mounted to a vertical pole. The same instructions apply to the installation on a horizontal pole or any other orientation as shown in the figure below.Figure 12: The bracket and sunshield mounted on a horizontal poleMounting the SkyZhone to the side of a buildingThe wall mount enclosure kit is used when the SkyZhone is mounted to a building. The cover is used to hide the unit for aesthetic purposes. This cover can be painted, which allows the unit to blend in with the building. Figure 13 displays a fully-assembled SkyZhone with its cover.
Mounting the SkyZhone to the side of a building SkyZhone 1624, 1424, 1224 Hardware Installation Guide 33Figure 13: SkyZhone with a coverThe SkyZhone wall mount enclosure kit (920-07811-01) includes the following items:•lid•front cover•bracket and base These items are also displayed in Figure 14:
Installing the SkyZhone access point34 SkyZhone 1624, 1424, 1224 Hardware Installation GuideFigure 14: Contents of wall mount enclosure kit (from left: the lid, the front cover, the bracket and the base)To mount the optional coverNote: The mounting of the SkyZhone unit should be as high as possible to ensure maximum coverage. A flat surface measuring 24 inches high and 36 inches wide will be needed to mount the unit securely. 1Find a flat surface that is at least 24 inches tall and 36 inches wide.2Mark the hole locations of the base cover on the wall. (The base has an UP arrow cut into the plastic casing to ensure in proper orientation.)3Drill the holes in the wall to align with the corresponding holes in the mounting bracket. See Figure 15.4Obtain the proper screws (not included) to anchor the wall mount assembly to the type of surface it is being mounted to. 5Place the mounting bracket on the rear panel of the cover, lining up the mounting holes.6Fasten the mounting bracket in the desired location with the appropriate type of screw. Use the outside holes displayed in Figure 16. These should line up with the holes in the cover.
Mounting the SkyZhone to the side of a building SkyZhone 1624, 1424, 1224 Hardware Installation Guide 35Figure 15: Mounting Bracket with screw locations 7Attach the mounting bracket and the base to the wall (Figure 16). Figure 16: Bracket and Base8Attach the protective cover to the base. Note that the cover should be attached so that the top contains the two cutouts for the angled antennas.
Installing the SkyZhone access point36 SkyZhone 1624, 1424, 1224 Hardware Installation GuideFigure 17: Base, Bracket, and Front Cover displaying two holes for antennas 9Attach the antennas to the SkyZhone access point. Note that the antennas are different sizes. The three longer antennas are connected to the top of the unit. The two shorter antennas are mounted to the bottom of the unit. The antennas are not interchangeable. It is critical that the longer antennas are on the top, and the shorter ones on the bottom of the unit.10 Slide the SkyZhone station onto the wall mounting bracket.11 Secure the SkyZhone to the wall mounting bracket with the 4 (four) tamper-resistant screws, provided in the installation kit, through the holes on the front of the unit. 12 Attach the SHDSL cable. Also connect the optional console cable and Ethernet cables, if they are being used. In some installations, it might be easier to install the cables before mounting the unit to the bracket.13 Attach the lid of the protective cover and secure it with the screws provided in the installation kit. The final assembly appears in Figure 18, and the final installation appears in Figure 19.Figure 18: Wall Mount Kit - Final Assembly
Grounding SkyZhone 1624, 1424, 1224 Hardware Installation Guide 37Figure 19: Example of a wall-mounted SkyZhoneGroundingTo ensure proper grounding:•Connect a length of #10 AWG solid bare copper wire to the wire grounding lug of the unit and tighten the grounding nut. See Figure 20.•Connect the other end of the grounding wire strap that is attached to a grounded surface or another earth ground such as a metal rod.Figure 20: Grounding lug
Installing the SkyZhone access point38 SkyZhone 1624, 1424, 1224 Hardware Installation GuideInitial configurationIf an ACS server is not being used to remotely manage and configure the SkyZhone access point, then you must initially configure the access point through the command line interface (CLI). To permit remote IP management of the access point, you must initially configure an IP address and ... •qqq•Refer to the: •SkyZhone CLI Reference Guide for a list of supported commands to configure advanced SkyZhone features.•SkyZhone User Guide for detailed instructions in using SkyZhone.
SkyZhone 1624, 1424, 1224 Hardware Installation Guide 39DIAGNOSTICSThis chapter describes the SkyZhone access point’s LED light. Status and LEDThe SkyZhone contains one red LED located on the bottom right of the unit. (Figure 21). The LED provides a quick verification as to whether it is operating correctly or if it needs to be replaced.Figure 21: LED LocationThe following table describes the possible states of the LED light.Color Operation DescriptionRed On solid Power is on and the software is not in an operational state. If the LED stays in this state for more than one minute, the unit should be replaced. Red One blink every 3 secondsPower is on and the unit is operational.Off Off There is no power.LED
EtherXtend User’s Guide 41SAFETY, REGULATIONS, AND CERTIFICATIONSThis chapter describes how to prepare your site for the installation of the SkyZhone platform. It includes the following topics:•Safety on page 41•Grounding and isolation on page 43•Installation safety precautions on page 44•SHDSL, Ethernet (PoE) and Console connectors, page 47•Contacting Global Service and Support, page 49Safety WARNING! The SkyZhone product is a line power device conforming to UL 60950-1 and UL 60950-21 standards. The DC voltages (RFT-V signals) are provided to SkyZhone through the SHDSL connector. These voltages must be provided by a UL 60950-1 and UL 60950-21 certified power source, typically located at the Central Office. One such certified power source is the Argus Technologies CSM35 Modular Converter System (#012-550-B2). Uncertified power sources can result in injury or death.Proper Safety Grounding is required to insure proper operation and protection from lightning strikes and surges. A copper ground lug is provided on the unit for this purpose. Connect a length of #10 AWG solid, bare, copper wire to the grounding lug and firmly tighten the grounding screw (see Figure 20). Connect the other end of the grounding wire to a grounded surface or another earth ground such as a metal rod. This ground must be install before applying power to the unit.SkyZhone provides both Primary and Secondary lightening and surge protection to the SHDSL and PoE cable signals. The Console cable signals are not protected and this cable, which is not intended for outdoor use, should not be connected when the unit is installed.
Safety, Regulations, and Certifications42 SkyZhone 1624, 1424, 1224 Hardware Installation GuideThis unit is powered by high voltage over the SHDSL lines. Electrical shock and personal injury can occur by touching the leads with the power on. Verify that the SHDSL lines are deenergized before installing or removing the equipment. Always turn the power off at the DSLAM before installing or removing this equipment. The National Electrical Code (NEC) and Canadian Electrical Code (CEC) require the use of an agency listed (UL/CSA) Building Entrance Protector for all power and data communications cables entering a building. This is to protect the building and occupants from damage caused by transient voltage and current surges. A UL 497 (CSA C22.2 No. 226-92) approved primary protection device must be used at the building entrance if the Ethernet port is used to provide in-building access to the SkyZhone network. Also check with local wiring codes.Caution: •The unit is sealed at the factory and must not be opened in the field. The unit shall be returned to the factory for repairs.•Serious injury can occur if the antennas come in contact with electric power lines. Carefully follow the instructions in this manual. During and after installation, the antennas must be a minimum of 24 inches from any power lines. Use caution when installing this outdoor equipment.•FCC RF Exposure Requirements (per OET-65) requires the SkyZhone platform to be mounted such that the general public does not come within 8 inches of the antennae.•The PoE (Power over Ethernet) connector sources power to other devices. Some devices may not be compatible with this feature. In that case, do not connect the wires that supply the power. The power is 48 volts DC, at a maximum of 5 watts.Note: •This equipment has been tested and found to comply with the limits for a Class C digital device, pursuant to part 15, subpart C, of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the user manual, may increase the potential for harmful interference to radio communications.
Grounding and isolation SkyZhone 1624, 1424, 1224 Hardware Installation Guide 43•Changes or modifications not expressly approved by Zhone Technologies, Inc. could void the user's authority to operate the equipment.•The supplied cables and antennae must be used to ensure compliance with Part 15, FCC Rules.•This device may only be used with approved antennae that are shipped with the unit and installed per installation instructions. The use of any other antennas will invalidate the unit's FCC Part 15 certification.•This device has been designed to operate with the antennae listed below, and having a maximum gain of 5 dBi. Antennae not included in this list (Comet Part Number CFA-245W) or having a gain greater than 5 dBi are strictly prohibited for use with this device. The required antenna impedance is 50 ohms. •To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful communication. Operating the device with the supplied antennas will ensure that this requirement is met.•Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.Grounding and isolationProper grounding of the SkyZhone platform must be completed before you connect power to the unit.•The internal subassemblies signal/Logic ground is internally bonded to the Safety Ground (chassis).•SkyZhone provides both Primary and Secondary lightening and surge protection to the SHDSL and PoE cable signals. The Console cable signals are not protected and this cable, which is not intended for outdoor use, should not be connected when the unit is installed.•The SHDSL cable that carries RFT-V power to the unit has no connection to the Chassis Ground. This cable shield is only intended to add durability and mechanical protection of the internal wires.•Proper Safety Grounding is required to insure proper operation and protection from lightning strikes and surges. A copper ground lug is provided on the unit for this purpose. Connect a length of #10 AWG solid, bare, copper wire to the grounding lug and firmly tighten the grounding screw (see Figure 20). Connect the other end of the grounding wire to a grounded surface or another earth ground such as a metal rod.
Safety, Regulations, and Certifications44 SkyZhone 1624, 1424, 1224 Hardware Installation Guide Installation safety precautionsMaximum ambient operating temperature should not exceed 500C (1220F). Minimum ambient operating temperature should not exceed -350C (-310F). Observe the maximum recommended operating temperature as indicated here.Do not block system air vents; this will deprive the system of the airflow required for proper cooling. Sufficient clearance must exist on all sides of the rack to permit equipment access. Connect the system to the power supply circuit as described in this document. Do not overload the system or power supply circuit. Ensure that proper system grounding is performed and maintained.Important Safety InstructionsRead and follow all warning notices and instructions marked on the product or included in the manual.1The SkyZhone product is a line power device conforming to UL 60950-1 and UL 60950-21. The DC voltages (RFT-V signals) provided to SkyZhone through the SHDSL connector must be provide by a UL 60950-1 and UL 60950-21 certified power source, typically located at the Central Office. One such certified power source is the Argus Technologies CSM35 Modular Converter System (#012-550-B2). Uncertified power source should not be used. The installer must verify this2The Telco must be contacted to assure the cables providing the SHDLS data and power to the unit are capable of carrying the RFT-V voltages required.3Do not attempt to service this product yourself, as opening or removing covers may expose you to hazardous voltage or to other risks. Refer all servicing to qualified service personnel.14 When installed, the product must comply with the applicable Safety Standards and regulatory requirements of the country in which it is installed. If necessary, consult with the appropriate regulatory agencies and inspection authorities to ensure compliance.4A rare phenomenon can create a voltage potential between the earth grounds of two or more buildings. If products installed in separate buildings are interconnected, the voltage potential may cause a hazardous condition. Consult a qualified electrical consultant to determine whether or not this phenomenon exists and, if necessary, implement corrective action prior to interconnecting the products.5In addition, since the equipment is to be used with telecommunications circuits, take the following precautions:— Never install telephone wiring during a lightning storm.
Installation safety precautions SkyZhone 1624, 1424, 1224 Hardware Installation Guide 45— Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.— Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.— Use caution when installing or modifying telephone lines.— Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.—Do not use the telephone to report a gas leak in the vicinity of the leak.EMI NoticesThe following are EMI notices.United States - EMI Notice•Changes or modifications not expressly approved by Zhone Technologies, Inc. could void the user's authority to operate the equipment.•The supplied cables and antennae must be used to ensure compliance with Part 15, FCC Rules.•This device may only be used with approved antennae that are shipped with the unit and installed per installation instructions. The use of any other antennas will invalidate the unit's FCC Part 15 certification.•This device has been designed to operate with the antennae listed below, and having a maximum gain of 5 dBi. Antennae not included in this list (Comet Part Number CFA-245W) or having a gain greater than 5 dBi are strictly prohibited for use with this device. The required antenna impedance is 50 ohms. •To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful communication. Operating the device with the supplied antennas will ensure that this requirement is met. •Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Canada - EMI NoticeThis Class C digital apparatus complies with Industry Canada RSS-210.
Safety, Regulations, and Certifications46 SkyZhone 1624, 1424, 1224 Hardware Installation GuideSupplier’s Declaration of ConformityPlace of Issue: Zhone Technologies 8545 126th Avenue North Largo, FL 33773-1502 USADate of Issue: May 30, 2007Zhone Technologies, located at the above address, hereby certifies that the SKYZHONE-1224 bearing the FCC identification number PJZSZ1224 complies with the Federal Communications Commission's ("FCC") Rules and Regulations pursuant to part 15, subpart C (14.247). Additionally, the Industry Canada identification number 3619ASZ1224 insures that the SKYZHONE-1224 also meets the requirements of RSS-210. The unit has network certification associated with ITU-T G.991.2.Keith NaumanVice President
Installation safety precautions SkyZhone 1624, 1424, 1224 Hardware Installation Guide 47Notice to Users of the Canadian Telephone NetworkNOTICE: This equipment has been certified to ITU-T G991.2CE MarkingWhen the product is marked with the CE mark on the equipment label, a supporting Declaration of Conformity may be downloaded from the Zhone World Wide Web site at www.zhone.com.SHDSL, Ethernet (PoE) and Console connectorsTable 8 on page 47 lists the pinouts for the SHDSL cable. Each DSL line is composed of a twisted-pair of wires. Two pairs are for power (RFT-V Voltage) and data and two pairs are for data only. To operate with DC loop impedance greater than 800 ohms, power is required on Tip/Ring 3 and 4. This allows unit operation out to the specified maximum of 1300 ohmns. These wires can be used in any combination.Note: The mechanical configuration (SOCKET vs. PLUG) of the SHDSL and the Power-over-Ethernet connectors are unique to prevent attaching a cable to the wrong connector. Ethernet (PoE) Table 9 lists the pinouts for the Ethernet (PoE) cable. Unused PoE connectors must have a dust cap installed to maintain an IP66 rating.Table 8: SHDSL connector pinouts for line power and data over the same wire pairsLine Signal Color1 Ring 1 (data and power) BlueTip 1 (data and power) White/Blue2 Ring 2 (data and power) OrangeTip 2 (data and power) White/Orange3 Ring 3 (data) GreenTip 3 (data) White/Green4 Ring 4 (data) BrownTip 4 (data) White/Brown
Safety, Regulations, and Certifications48 SkyZhone 1624, 1424, 1224 Hardware Installation GuideConsoleThe Console SOCKET connector is for temporary use to configure the SkyZhone before mounting. Any cabling to the console connector must be removed from the permanent installation to avoid shock hazards. Dust caps must be installed to maintain an IP66 rating.Table 10 lists the pinouts for the Console SOCKET cable. Note: For more information about the hardware required to deliver power and data over the same wires, contact your Zhone sales representative.Table 9: Power-over-Ethernet (PoE) connector pinouts for line powerPin Signal ColorATX_P BlueB TX_N White/BlueC RX_P OrangeD RX_N White/OrangeE No connectionF 48V GreenG Return_48V White/GreenH No connectionI No connectionJ No connectionTable 10: Console SOCKET connector pinouts for line powerPin Signal Color1 DCE_RXD Brown2 No connection3 DCE_TXD WhiteGND GND Black
Contacting Global Service and Support SkyZhone 1624, 1424, 1224 Hardware Installation Guide 49Contacting Global Service and SupportContact Global Service and Support (GSS) if you have any questions about this or other Zhone products. Before contacting GSS, make sure you have the following information:•Software version running on the system•System configuration•Zhone product you are using•Description of the issueTechnical SupportIf you require assistance with the installation or operation of your product, or if you want to return a product for repair under warranty, contact GSS. The contact information is as followsIf you purchased the product from an authorized dealer, distributor, Value Added Reseller (VAR), or third party, contact that supplier for technical assistance and warranty support.Service RequirementsIf the product malfunctions, all repairs must be performed by the manufacturer or a Zhone-authorized agent. It is the responsibility of users requiring service to report the need for service to GSS.Table 11: E-mail support@zhone.comTelephone (North America) 877-ZHONE20Telephone (International) 510-777-7133Internet www.zhone.com/support
Safety, Regulations, and Certifications50 SkyZhone 1624, 1424, 1224 Hardware Installation Guide
SkyZhone 1624, 1424, 1224 Hardware Installation Guide 51INDEXNumerics2.4 GHz radio 134.9 GHz radio 13Aacronyms, described 8antenna 132.4 GHz 134.9 GHz 13Bbonding 13SHDSL lines 14Ccommands, boot up 38connector 18Console SOCKET connector 19, 48Power-over-Ethernet (PoE) 18, 22SHDSL 18Console 19, 48Console SOCKET connectorconnector 19, 48Ddata rates, SHDSL 14Ggrounding requirements 37Iinstallationsafety precautions 21LLED 39line power requirements 16Mmountingpole 15pole-mounting kit, contents 27wall 15wall-mounting enclosure kit, contents 28Nnetwork configuration 13PpinoutsConsole SOCKETconnector 19, 48Power-over-Ethernet (PoE) connector 18SHDSL connector 18PoE 18pole-mounting 15kit, contents 27Power-over-Ethernet (PoE)connector 18, 19, 22, 48connector, pinouts 19, 48Rrequirementsgrounding 37line power 16Ssafety precautions 21SHDSLbackhaul 16connector 18connector, pinouts 18, 47data rates 14
Index52 SkyZhone 1624, 1424, 1224 Hardware Installation Guidelines 14SkyZhoneaccess point, illustrated 11antenna 13bonding 13boot up commands 38LED 39location sites 23models 12network configuration 13Wwall-mounting 15enclosure 15enclosure kit, contents 28

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