Datamatic D2212 FIREFLY D2212 User Manual FIREFLY AMR REFERENCE MANUAL
Datamatic, Ltd FIREFLY D2212 FIREFLY AMR REFERENCE MANUAL
users manual
1
©Datamatic.com, Ltd. 2000 - 2004
Version 2.8.1
FIREFLY
AMR SYSTEM REFERENCE
MANUAL
CONFIDENTIAL AND PROPRIETARY
2000-2004 By Datamatic, Ltd.
All Rights Reserved
3600 K Avenue
Plano, TX 75074
24-Hour Customer Support
(888) 326-5032 or (214) 540-5200
Internet: http://www.datamatic.com
Email: csupport@datamatic.com
THIS DOCUMENT CONTAINS THE TRADE SECRETS AND PROPRIETARY INFORMATION OF
DATAMATIC, LTD. NEITHER THIS DOCUMENT NOR ANY PART THEREOF MAY BE REPRODUCED
WITHOUT THE EXPRESS WRITTEN CONSENT OF DATAMATIC, LTD., NOR SHALL ANY INFORMATION
CONTAINED HEREIN RELATING TO THE FUNCTIONING OF THE ELECTRONIC METER READING
SYSTEM BE DISCLOSED TO ANYONE WHO DOES NOT HAVE A NEED TO KNOW THE CONTENTS AND
UNDER NO CIRCUMSTANCES SHOULD THIS INFORMATION BE DISCLOSED TO ANY PERSON NOT
EMPLOYED BY THE UTILITY WITHOUT THE EXPRESS WRITTEN CONSENT OF DATAMATIC, LTD.
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©Datamatic, Ltd. 2000 - 2004
Table of Contents
Chapter 1: System Overview ................................................. 6
System Features................................................................................................6
FIREFLY AMR System Features...................................................................6
Interfacing Options .................................................................................6
Meter Options ............................................................................................... 7
Installation Options........................................................................................7
Reading Methodologies ................................................................................7
Customized Programming Options................................................................ 7
Equipment..........................................................................................................7
ROADRUNNER Handheld Computer............................................................7
Key Descriptions.....................................................................................7
Keyboards ............................................................................................ 11
Radio Frequency Receiving Unit (RFRU)....................................................12
Programming/Profiling Unit (PPU) for Water FIREFLYs..............................12
Programming/Profiling Unit (PPU) Cable.....................................................12
Config Tester (CT) for Water FIREFLYs...................................................... 13
FIREFLY Meter Interface Unit (MIU) – Water.............................................. 13
FIREFLY Optical Sensor.............................................................................14
Optical Sensor Tape Specification........................................................14
Installation Preparation.....................................................................................15
Installation Considerations ..........................................................................15
Water FIREFLY Installation..............................................................................15
Installing the Optical Sensor-End FIREFLY................................................. 15
Meter Preparation................................................................................. 15
Background Check for Firmware Version 0210 and Prior Sensor
Firmware Versions Only ....................................................................... 16
Sensor Flap.......................................................................................... 16
Sensor Placement ................................................................................16
Installing the Wire-end FIREFLY.................................................................17
Installing the Wire-end FIREFLY with a Logical Switch ............................... 18
Profile Data Extraction with Water FIREFLYs...................................................18
Electric FIREFLY MIU.................................................................................21
Meter Reading...................................................................................... 21
Demand Data .......................................................................................21
Profile Data...........................................................................................21
Power ................................................................................................... 22
Electric FIREFLY Specifications ........................................................... 22
Gas FIREFLY MIU...................................................................................... 23
Meter Reading...................................................................................... 23
Profile Data...........................................................................................24
Powering .............................................................................................. 24
Gas FIREFLY Specifications ................................................................ 24
Profile Data Extraction for Gas and Electric FIREFLYs .................................... 25
Viewing Profile Data in RouteSTAR MVP.........................................................27
Viewing ProfilePLUS Data via RouteSTAR MVP......................................... 27
Viewing Data in ProfilePLUS.......................................................................30
Global Settings Menu ........................................................................... 30
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Appendix A: Glossary of Terms ...........................................37
Appendix B: Equipment Maintenance ....................................45
RMA Return Maintenance Authorization ..........................................................45
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©Datamatic, Ltd. 2000 - 2004
FCC ID: ODYD740, ODYD2200, ODYD2212, ODYD2300, and
ODYD2500 Datamatic, Ltd.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received, including
interference that may cause undesired operation.
WARNING: These devices operate under Part 15 of the FCC rules.
Modifications to these devices not expressly authorized by
Datamatic, Ltd. may affect your ability to legally operate these
devices.
6 FIREFLY AMR REFERENCE MANUAL
©Datamatic.com, Ltd. 2000 - 2004
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Chapter 1: System Overview
This document covers the setup and operation of the FIREFLY Radio Frequency
Automatic Meter Reading (AMR) system, used in conjunction with the RouteSTAR
Meter Reading System (RouteSTAR MVP).
All information presented herein assumes the installation and understanding of the
RouteSTAR MVP software and associated ROADRUNNER ruggedized, handheld
computers. Refer to the ROADRUNNER system manual and Training Guides for
additional information.
The RouteSTAR MVP system is designed to provide a fast, efficient method of
collecting meter reading data from a variety of sources. This includes FIREFLY AMR
meter readings as well as ProfilePLUS™ historical usage data.
More specifically, utility meters are outfitted with FIREFLY Meter Interface Units
(MIUs) that transmit meter readings and associated information. Field personnel collect
these radio frequency readings via ROADRUNNERs equipped with an integrated Radio
Frequency Receiving Unit (RFRU) or ROADRUNNER Mobile.
Likewise, the MIUs provide a feature called ProfilePLUS to keep track of historical
usage data. This data helps solve billing disputes, and enable variable rate billing and
load management studies. ROADRUNNERs are used in conjunction with
Programming/Profiling Units (PPUs) for water FIREFLYs to extract this data on
demand.
System Features
FIREFLY AMR System Features
! ProfilePLUS: Usage data based on programmable interval setting.
! Quick and easy installation.
Interfacing Options
! 1. Optical “through-the-glass” sensor end.
! 2. Pulse or encoded wire-end.
! 3. Under-glass interfacing (electric meters).
Chapter 1: System Overview 7
©Datamatic, Ltd. 2000 - 2004
! 4. Direct-mount to gas meters
Meter Options
Water Electric Gas
Pulse meters Single-Phase Meters Analog Index Meters
Encoded meters
Analog meters with one
sweep hand
Installation Options
Field installation in less than 10 minutes in most cases
! Above ground.
! Below ground: Pits, vaults, and basements.
Reading Methodologies
! Walk-by with the ROADRUNNER handheld.
! Drive-by with the ROADRUNNER Mobile system.
Customized Programming Options
! Programmable ID, communications, and profiling interval.
! Profiling capability: Interval consumption logging.
Equipment
ROADRUNNER Handheld Computer
Key Descriptions
There are two different types of keys on each keypad: data keys and function keys.
Data keys are the letter and number keys, A - Z and 0 - 9. They are used to insert
data into the ROADRUNNER.
Function keys are labeled on the keyboard or the template. They are used to perform a
special procedure or function.
The SHIFT key shifts between the numeric and alphabetic keyboard on the
ROADRUNNER 860 and activates some of the function keys.
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Note: Under the column for the ROADRUNNER X7, the following keys: #
##
# , $
$$
$ ,
%
%%
%, &
&&
& refer to the cursor pad located in the upper right corner of the keyboard. This
key groups together the four arrow keys, also called the direction keys.
Cursor Pad
Function ROADRUNNER
X7 ROADRUNNER
860
Menu
Displays the Main Menu
[F1] [F1]
Contrast Up
Lightens the screen intensity when the APD is
displayed.
[FNCTN] [F4] #
##
#
Send
Initiates the communication procedure to
send/receive data to/from the MVP PC.
[F3] [F3]
Contrast Down
Darkens the screen intensity when the APD is
displayed.
[FNCTN] [F5] $
$$
$
Light
Turns the display backlight on/off. The light
will turn off automatically after approximately
2½ minutes of inactivity, to conserve power.
[FNCTN] [F3] [F5]
On/Off
Turns power on and off to the
ROADRUNNER. To conserve battery power,
the ROADRUNNER automatically turns itself
off after approximately 2 ½ minutes of non-
use.
[F1] / [FNCTN+F1] [ON/OFF]
Search
Initiates the Search function.
[F2] [A]
Correct
Corrects entered data; used in conjunction with
other function keys to make corrections to
codes or messages.
[F4] [C]
End
Erases data in the current field, or acts as an
escape key, exiting a menu or function and
returning to the APD.
[FNCTN] [ESC] [END]
Skip
Enters a Skip Code in the reading field that
specifies the reason a reading was not entered.
[E] [E]
Trouble
Enters a Trouble Code, designating that an
unusual condition or problem exists at the
[F] [F]
Chapter 1: System Overview 9
©Datamatic, Ltd. 2000 - 2004
Function ROADRUNNER
X7 ROADRUNNER
860
meter. Survey
Survey messages are displayed and allows the
meter reader to enter survey responses.
[G] [G]
Interrogate
Begins user-selected FF interrogation method.
[I] [I]
Special Message
Displays special messages, if present, which
have been sent from the Host. If used in
conjunction with the [ CORRECT ] key, a
special message may be entered or edited.
[J] [J]
Totals
Displays the total number of normal, demand,
checks and total devices in the route. Also
displays the total devices read, skipped, blank,
with trouble codes, failed audits and the route
number.
[K] [K]
New Meter
Adds a new meter to the current route.
[L] [L]
Shift
On the X7, switches between upper and lower
case alpha characters. On the 860ES, switches
back and forth between the numeric function
mode and alpha mode.
[SHIFT]
Account Info
Displays the customer's name, address, account
number, and sequence number.
[N] [N]
Meter Info
Displays the device information associated
with the device record displayed on the APD.
Information includes meter number, meter
type, number of dials and number of decimals.
[O] [O]
Route Info
Displays route information including route
number, current date and time, meter reader ID,
total meters, total read, total skips, total blanks,
trouble codes, and failed audits. A second
screen contains vehicle information including
vehicle ID, and beginning and ending mileage.
[P] [P]
Clear
Erases data in the current field.
[FNCTN] [DEL] [CLEAR]
Account Number
Displays the account number during a search,
correction, or view.
[Q] [Q]
Meter Number
Displays the meter number during a search,
[R] [R]
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Function ROADRUNNER
X7 ROADRUNNER
860
correction, or view.
Sequence Number
Displays the sequence number during a search,
correction, or view.
[S] [S]
Top
Scrolls through menus. Finds the beginning of
a route when used with the [ SEARCH ] key.
TIP: Press the [ SEARCH ] then the
[ TOP ] key to find the beginning of
the route.
#
##
#
[F2] #
##
#
[A] %
%%
%
Instruction
Displays the instruction message during a
search, correction, or view.
[T] [T]
Location
Displays the meter location during a search,
correction, or view.
[U] [U]
Read Type
Displays the meter read type during a search or
correction.
[V] [V]
Bottom
Scrolls through menus. Finds the end of a
route when used with the [ SEARCH ] key.
TIP: Press the [ SEARCH ] then the
[ BOTTOM ] key to find the end of
the route.
$
$$
$
[F2] $
$$
$
[A] &
&&
&
Blank
Displays blank devices during a search.
[W] [W]
Constant
Displays the device constant during a search,
correction, or view.
[X] [X]
Previous Est
Displays the previous estimate for a device.
[Y] [Y]
Repeat
Repeats the last search criteria entered.
[F2] [ENTER] [A] [ENTER]
No
Responds "NO" to Yes/No questions.
[ESC] [NO]
Space
Enters a space when typing in text.
[SP] [SP]
Enter/Yes [ENTER] [ENTER]
Chapter 1: System Overview 11
©Datamatic, Ltd. 2000 - 2004
Function ROADRUNNER
X7 ROADRUNNER
860
Accepts entry of information typed in and is
the ‘Yes’ answer for Yes/No questions.
FIREFLY Menu
Displays the FIREFLY Menu when the
ROADRUNNER application includes AMR.
[F5] [SHIFT] [I]
Backspace
Moves the cursor to the left one character and
erases the character.
[BKSP]
OR
%
%%
%
%
%%
%
Keyboards
ROADRUNNER 860 ROADRUNNER X7
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Radio Frequency Receiving Unit (RFRU)
The ROADRUNNER Radio
Frequency Receiving Unit (RFRU)
receives and buffers radio readings,
then downloads them to the
ROADRUNNER handheld unit
when interrogated ("I" key).
The ROADRUNNER RFRU is an
integrated, internal unit, powered by
a rechargeable NiCad battery pack.
Programming/Profiling Unit (PPU) for Water FIREFLYs
The Programming/Profiling Unit
(PPU) is used to configure the MIUs,
and to extract ProfilePLUS
historical reading information.
The PPU creates a "positive snap"
interface with the MIU for
hands-free operation, and when
cabled to the ROADRUNNER
handheld, enables communication.
The PPU is powered with one 9-volt
battery.
Programming/Profiling Unit (PPU) Cable
A cable is used to connect the PPU to a ROADRUNNER for programming and
extraction of profile data from a Water FIREFLY.
Chapter 1: System Overview 13
©Datamatic, Ltd. 2000 - 2004
Config Tester (CT) for Water FIREFLYs
The Config Tester (CT) is similar to
the PPU. It is a stand-alone device
for resetting the FIREFLY to
dormant and factory configurations.
Once coupled with the MIU and
activated, there are three lights
which display the status:
Yellow = Updating
Green = Successful
Red = Unsuccessful
FIREFLY Meter Interface Unit (MIU) – Water
The FIREFLY Meter Interface Unit
(MIU) tracks and transmits reading
data. Each MIU includes
ProfilePLUS which tracks and
stores over 1,700 of the most recent
readings. For example, the MIU can
be configured to record 72+ days of
hourly consumption readings,
enabling the resolution of billing
complaints.
The FIREFLY signal includes the
meter number, meter reading, battery
voltage, tamper flag, and a leak
indicator.
The FIREFLY MIU is powered with a 3.6-volt lithium chloride D-cell battery.
Material: Polycarbonate
Construction: Ultrasonic welding
Temperature Rating: Sensor-end: 0° C to +85° C
Wire-end: -40° C to +85° C
Radio communications: 916.5 MHz
Radiated power: 1 milliwatt per millisecond
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FIREFLY Optical Sensor
The FIREFLY MIU uses a unique and
highly sophisticated optical sensor unit
to track meter activity. An infrared
strobe is integrated into the sensor and
generates its own light, regardless of
ambient conditions. The sensor is
oriented so that the register needle
approaches the sensor from the cable
side and perpendicular to the cable.
The indicators on the top side of the
sensor need to be aligned with the
passing sweep hand. As the needle
sweeps past the sensor, it changes the
light reflected back from the meter
face, and an incremental count is
registered.
The Optical Sensor is affixed to the
meter face using a high-bond adhesive
tape. Specifications for the tape follow.
Optical Sensor Tape Specification
Manufacturer 3M.
Material Acrylic Foam-Closed Cell.
Thickness .045 inch.
Color White/gray.
Release Liner .002 inch clear polyester.
Application Temp 32°+ Fahrenheit.
Curing 24-96 hours.
Peel Adhesion Test 18lb. per square inch (to stainless at room temp).
ASTM B-3330.
D-897.
Tensile Strength 110 lbs. per square inch.
Static/Sheer Test At 72 degrees – 1250 lbs.
(Slide pressure) At 150 degrees – 500 lbs.
Temperature Tolerance 300 degrees.
Pressure Activated 16 lbs.
Chapter 1: System Overview 15
©Datamatic, Ltd. 2000 - 2004
Installation Preparation
Installation Considerations
1. Signal distance varies depending on the location of the MIU. FIREFLYs installed
above-ground generally transmit the greatest distance.
2. The material of a pit or vault lid affects the transmission range. For example, a
transmitter has a greater range sending from a pit with a plastic lid than a cast iron
lid.
3. Lids with holes of a diameter of roughly 1 3/4 inches make it possible to mount the
FIREFLY MIU through the lid. This can increase transmission range significantly.
4. Complete field installation of an MIU takes 5-10 minutes, depending on the meter
location and mounting application.
5. If the lid has a hole for the unit, use the
cap and wing nut assembly (“lid lock”
pictured at right). Ensure that enough
space exists between the box lid and
the ground for the unit to sit. If not,
remove some of the dirt from the
bottom of the box. Do not over-
tighten lid locks.
Water FIREFLY Installation
Installing the Optical Sensor-End FIREFLY
Meter Preparation
1. Remove meter box lid.
2. Survey the meter, checking lid, hole depth, and overall cleanliness.
3. Check for meter disqualifications and enter the corresponding skip code.
4. Clean excess dirt from meter lid, exposing meter number and verify it with the
account on the ROADRUNNER.
5. Flip lid back and pre-clean meter face/lens using Fast Orange non-pumice cleaner
and a cloth or cotton swab to remove residue.
6. Clean meter face/lens with 99% isopropyl alcohol and a NEW lint-free cotton swab.
Note: Use Isopropyl rubbing alcohol, 99% by volume. Lower
concentrations do not clean or evaporate as well and adversely affect the
sensor-to-meter bond.
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©Datamatic.com, Ltd. 2000 - 2004
7. Re-wipe the surface of the meter lens with a clean, new cotton swab each time until
the swab comes up clean, and the clean lens squeaks when wiped.
8. After cleaning, ensure that the lens is completely dry; allow time for the alcohol to
evaporate
Background Check for Firmware Version 0210 and Prior
Sensor Firmware Versions Only
1. Connect the ROADRUNNER to the FIREFLY via the PPU.
2. On the ROADRUNNER 860 Press SHIFT I to display the FIREFLY main menu
and on the ROADRUNNER X7 press F5 .
3. For 0210 and prior sensor firmware versions, Press A to begin testing the FIREFLY
optics. For 0211 and future sensor firmware versions go to the Sensor Placement
section below.
Verifying
Sensor Placement
Background: 181
Status: [Success]
Test Again?
Y/N
The values shown are in decimal and the test keys on Power Level 2 (P2). A successful
test and sensor target placement is achieved when the P2 value is 60 or greater.
*After completing the sensor background test, determine if another alcohol cleaning is
needed on the register face prior to installation of the sensor.
Sensor Flap
Within each case of FIREFLYs, 24 rubber Sensor Flaps are included for every
installation. Utilizing these Sensor Flaps insures a stable environment during the
calibration process.
Sensor Placement
1. Insert sensor cable through sensor flap.
2. Remove the adhesive backing from the high-bond tape on the Optic Sensor face.
3. Install sensor to the location of the best background according to the background
check (for 0210 and prior sensor firmware version FIREFLYs).
Chapter 1: System Overview 17
©Datamatic, Ltd. 2000 - 2004
4. Orient the sensor so the water meter needle approaches the sensor from the cable side
and perpendicular to the cable. There are indents on each side of the sensor base that
are to be in line with the needle when it passes.
5. Attach the sensor to the water meter lens
surface.
6. Since the 3M tape provides a pressure
sensitive seal, the installer must apply
16 lbs. of pressure to the MIU sensor
immediately after attaching to the lens
surface. The next step is to maintain
constant pressure for a minimum of 60
seconds.
Tip: Palm the sensor and lean
onto it to apply the
appropriate pressure.
7. A full cure on the seal is achieved in 24 - 96 hours. Do not touch, pull, move, or
handle the sensor in any way during this period.
8. Apply approved adhesive around the sensor to seal it completely in case the pit fills
with water prior to the 24 - 96 hour cure time, or if the meter face is curved and not
flat.
Note: If the sensor is initially misplaced, do not attempt to remove the
sensor by twisting the sensor body. A fully cured sensor requires
breaking the seal at the adhesive tape joint with a flat tool such as a
screwdriver. Insert the screwdriver between the aluminum base and
meter lens and twist.
9. Mount the FIREFLY MIU to an appropriate wall, stake or through hole in meter
box/vault lid with the threaded neck pointing up.
If using a stake, bury the stake in the ground adjacent to the meter register at least 6
inches. The platform area of the pole needs to face inward.
Position the MIU on the pole platform.
Attach the MIU to the pole with the binding material, such as a zip tie (14”).
If utilizing a lid lock, make certain NOT to over tighten the FIREFLY within the
lock. Also be sure to never rest the weight of the lid on the FIREFLY.
10. Place sensor flap over sensor, insuring a snug fit.
11. Program the MIU and set to "AutoCAL".
12. Prior to leaving, take an RF read.
Installing the Wire-end FIREFLY
1. Connect FIREFLY wire-end to meter contacts using Posi-lock connector or Gel caps.
2. Use approved method specified in the Training Guide for wire connections.
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©Datamatic.com, Ltd. 2000 - 2004
3. Mount the FIREFLY to an appropriate wall, stake, or through hole in the meter box /
vault lid.
4. If using a stake, bury the stake in the ground adjacent to the meter register at least 6
inches. The platform area of the pole needs to face inward.
5. Position the MIU on the pole platform.
6. Position the FIREFLY MIU with the threaded neck pointing up.
7. Attach the MIU to the pole with the binding material.
Note: Do not connect a multi-meter, probe or other interrogating device
to the FIREFLY wires. Doing so may cause the unit to globally reset,
erasing all programmed data!
Installing the Wire-end FIREFLY with a Logical Switch
The FIREFLY Logical Switch MUST be handled with care at all times. A drop or shock
of any kind could affect the performance of the Logical Switch.
Use the following instructions to install FIREFLYs:
1. Set Reading Mode to RV Mode.
Clean the Register
2. Clean the register with a rag to make sure there is no mud or dirt that would get
caught between the collar and glass.
Attach the Logical Switch to the Register
3. Place the Logical Switch on the register and secure with the two screws attached on
the switch.
Profile Data Extraction with Water FIREFLYs
When extracting profile data for an account loaded on the ROADRUNNER, always
enter the meter reading prior to profile extraction. With an RF-enabled
ROADRUNNER, utilize the Read and Verify function. With non-RF
ROADRUNNERs, enter the read manually.
Note: If extracting profile data for an account not loaded on the
ROADRUNNER, collecting the meter reading is not necessary.
Attach the 9-pin end of the Datamatic-supplied cable to the PPU and the other end to the
top port of the ROADRUNNER 860 or the side port of the ROADRUNNER X7.
Remove the rubber plug from the side of the MIU, uncovering the infrared port.
Make sure the optical windows for both the PPU and MIU are clean and unobstructed.
Snap the PPU onto the MIU and turn the PPU power on.
Note: When the PPU is not in use, it MUST be switched to the OFF
position, to prolong battery life.
Chapter 1: System Overview 19
©Datamatic, Ltd. 2000 - 2004
! From the meter record, on the ROADRUNNER 860 press SHIFT I or F5 on the
ROADRUNNER X7 to access the FIREFLY Menu.
Or,
! Press F1 , 4, then 6 to access the FIREFLY Menu.
! Choose 5 Profile Extract from the FIREFLY Menu.
—FIREFLY Config—
1.Templates
2.Program FF
3.Program Indiv Param
4.Current Settings
5.Profile Extract
6.Set Reading Mode
7.Enter AutoCAL
8.Exit AutoCAL
9.Test RF Reception
A.TEST OPTICS
B.Diagnostics
C.Options
D.Captue Config
E.AutoCAL Rules
F.Clear Tamper
The ROADRUNNER extracts the profile data from the MIU.
Receiving Interval
Data
Progress
XX %
Please Standby
The process takes up to 60 seconds with water FIREFLYs and 2 minutes on electric or
gas.
After data has been successfully validated, the following screen displays:
____________________
Interval Data
Successfully Read
____________________
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If data is of invalid length, or has corrupt values, this message is displayed:
____________________
Invalid Interval
Data Length
____________________
This is followed by a prompt to retry extraction:
Would you like
to retry extraction?
Y/N
If “Yes” is selected, the Receiving Interval Data screen is re-displayed with the
percentage indicator starting at 0%. Profile extraction restarts from the beginning. If the
user selects “No”, profile extraction exits to the current APD.
Chapter 1: System Overview 21
©Datamatic, Ltd. 2000 - 2004
Electric FIREFLY MIU
Meter Reading
The Electric FIREFLY MIU unit counts disc rotations, which are typically 7.2 watt-
hours per rotation. The meter reading is stored in a 32-bit register in units of 0.1
watt-hours with a rollover at 99,999,999.9 watt-hours. The sensor constant, watt-hours
per rotation, is set in the configuration data, and is typically initialized to 72 decimal (48
hexadecimal).
The meter reading tracks the electric meter mechanical registers, this includes both
forward and reverse rotations. That is, when the meter rotates forward, the meter reading
goes up, and if the meter rotates in reverse direction, the electronics reading decreases
just as the mechanical register decreases. The reverse rotation reading is also stored in a
32-bit register, which cumulates the reverse rotations in units of 0.1 watt-hours. The
reverse rotation register increases with reverse rotations; it never decreases.
Demand Data
Demand data is based on the change in the meter reading register over a demand interval.
The demand interval is fixed to 15 minutes. The demand is recorded in units of kilowatts.
Demand is only calculated on the net forward power for the interval. If there is net
reverse consumption for the interval, then that interval is discarded. The peak demand of
the current 30-day cycle that is in process and the peak demand of the previously
completed 30-day cycle are stored.
Profile Data
The unit gathers and stores consumption profile data. The individual profile data
elements are calculated from the change in the meter reading over the interval time, and
then divided by the scale factor. The profile data is gathered according to configurable
parameters, interval length, and scale factor. Valid values gathered range from + 32768 to
–32767; positive and negative consumption is monitored. The data is stored in non-
volatile memory in a LIFO (Last In, First Out) manner. A total of 16,256 intervals are
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©Datamatic.com, Ltd. 2000 - 2004
saved in the LIFO. The profile data is extracted via a wireless link using the
ROADRUNNER X7 handheld computer. At a 15-minute profile interval, 165 days of
profile data is collected.
Power
The unit is powered from the 240VAC line within the electric meter. Beware that the unit
is not grounded, but is floating at the AC line potential. DO NOT TOUCH the electronics
when connected to 240VAC. Also be aware that components in the power delivery
system do heat up. It is important to approach all devices connected to AC power with
caution to ensure safe handling. ESD precautions should always be used when handling
electronic equipment.
Electric FIREFLY Specifications
Functional
Meter reading 9 digit 99,999,999.9 watt-hours, 0.1 watt-hour units; tracks
mechanical register—forward and reverse.
Reverse meter reading 9 digits 99,999,999.9 watt-hours, 0.1 watt-hour units
cumulative reverse consumption.
Meter constant User configurable, 0.1 watt-hour revolutions. Typically 7.2
watt-hours per rotation: constant 72.
Reverse rotation flags Set if reverse rotation observed, 2 month FIFO.
Demand data Units of kilowatts, constant 72 15-minute demand, and 30-day
interval, 2 intervals FIFO.
Power outage Counts and day/time stamps power outage.
Profile data User set interval, between 1 minute and 4 1/4 hours.
Signed 16-bit data.
Units of 0.1 watt-hours, adjusted by scale factor.
16,256 intervals in FIFO organization.
Example: 15 minutes per interval provides 165 days data.
Local clock Crystal based.
Operating
Operating temperature -40° to +85° C.
Operating voltage 240 VAC
Operating current 24 milliamps.
Sensor Infrared, optical.
Meter disk marking Painted disk.
Radio communications
FCC Part 15. 902-928MHz ISM band .
Data rate 9600bps 1-way, 19200bps 2-way.
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Radiated power 1 mW
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and radiates radio frequency energy. If
not installed and used in accordance with the instructions, it may cause
harmful interference to radio communications. There is no guarantee that
interference will not occur in a particular installation.
If this equipment causes interference to radio or television reception, as
determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following
measures:
! Reorient or relocate the receiving antenna.
! Increase the separation between the equipment and the receiver.
! Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
! Consult the dealer or an experienced radio/TV technician for help.
Gas FIREFLY MIU
Meter Reading
The Gas FIREFLY MIU unit counts rotations of the meter drive. The meter reading is
stored in a 32-bit register in units equal to the sensor constant with a rollover at
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999,999,999 cubic feet. The sensor constant, cubic feet per rotation, is set in the
configuration data, and is programmable to match the index size of the meter. The meter
reading tracks the meter index incrementing upward as the meter registers consumption.
Profile Data
The unit gathers and stores consumption profile data. The individual profile data
elements are calculated from the change in the meter reading over the interval time, and
then divided by the scale factor. The profile data is gathered according to configurable
parameters, interval length, and scale factor. Valid values gathered range from + 32768 to
–32767; positive and negative consumption is monitored. The data is stored in non-
volatile memory in a LIFO (Last In, First Out) manner. A total of 7,936 intervals are
saved in the LIFO. The profile data is extracted via a wireless link using the
ROADRUNNER X7 handheld computer.
Powering
An attached 3.6 volt lithium battery powers the unit.
Gas FIREFLY Specifications
Functional
Meter reading 9 digit 99,999,999.9 watt-hours, 0.1 watt-hour units; tracks
mechanical register—forward and reverse.
Meter constant User configurable, set to match the drive size of the meter.
Profile data User set interval, between 1 minute and 4 1/4 hours.
8-bit data.
7,936 intervals in FIFO organization.
Example: 60 minutes per interval provides 330 days data.
Operating
Operating temperature -40° C to +85° C.
Operating voltage 3.6 VDC.
Sensor Magnetic
Radio communications
FCC Part 15. 902-928MHz ISM band .
Data rate 9600bps 1-way, 19200bps 2-way.
Radiated power 1 mW
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Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and radiates radio frequency energy. If
not installed and used in accordance with the instructions, it may cause
harmful interference to radio communications. There is no guarantee that
interference will not occur in a particular installation.
If this equipment causes interference to radio or television reception, as
determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following
measures:
! Reorient or relocate the receiving antenna.
! Increase the separation between the equipment and the receiver.
! Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help
Profile Data Extraction for Gas and Electric
FIREFLYs
This same process occurs if communication is broken; the user is asked to retry
extraction.
For 0400 firmware 2-way Gas and 0020 firmware 2-way Electric FIREFLYs, the user
will be able to select how much profile data is desired during profile extraction.
The software will determine the number of available data bins and display the following
screen to allow the user to select the number of days of profile data to extract:
Int. Size=YYY
Enter the desired
number of days
for
profile
extraction
(Max Avail=XXXX)
YYY indicates the interval size in minutes. For example, if the interval size is 30
minutes, the display will be: Int. Size=30 mins.
XXXX indicates the number of days available in the profile data buffer. If there is less
than one day available, the value of XXXX will be “< 1 day”. If there is one day
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available, this value will be “1 day”. If there is more than one day, this value will be
“XXXX days”. The valid range for the number of days is from 1 up to the maximum
calculated number of days. If the user enters a value of 0, the following warning message
will be displayed:
Number of
days must be
greater than 0.
After the user dismisses this prompt, the user will be prompted to re-enter the number of
days.
If the user selects the escape key sequence at the prompt to enter the number of days, the
profile extraction process will be canceled and the following message will be displayed to
alert the user:
If the value the user enters is greater than the number of days available, the user will be
alerted and asked whether or not they want to select ALL days as in the following display
screen:
Selecting “Y” will cause the profile extraction process to request all available profile data
bins. Selecting “N” will cause the user to re-enter the number of days available. The
default is “N” if the user selects the escape key sequence.
When the extraction is done, the user will be alerted by an audible beep along with a
message that the extraction has completed successfully.
Once a profile extraction has succeeded, the user is prompted to save configuration
information. This is detailed in the next message.
Profile
Extraction
Canceled!
The number of
days
selected is
greater
than the number
of
days available.
Do you want to
select ALL days?
(Y/N)
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At the end of the workday, profile data in the ROADRUNNER is uploaded along with
any other meter readings in the normal fashion. Profile data is then viewed on the MVP
PC.
Viewing Profile Data in RouteSTAR MVP
Viewing ProfilePLUS Data via RouteSTAR MVP
! Select the FIREFLY icon from the Detail Summary View (left side) of the Route
Manager View.
Meters with extracted data display in the Detail SummaryArea. (right side) of the
Route Manager view.
! Select a meter number in the Detail SummaryArea.
! Double-click on the meter number.
! A prompt to enter Starting and Ending Dates appears.
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Profile Data Range
Start Date and Time The date and time of the first bin of extracted profile data
End Date and Time The date and time of the last bin of extracted profile data
NOTE: To change the value of a field (month, day, year or hour)
highlight the field and change the value by clicking the up/down arrows
to the right or by using the arrows on the computer keyboard.
Display Interval
As Programmed Display the profile bin data as it was programmed into the FIREFLY
Hour
3 Hour
6 Hour
12 Hour
Day
Week
Cal. Month
Display the profile bin data in one hour increments
Display the profile bin data in 3 hour increments
Display the profile bin data in 6 hour increments
Display the profile bin data in 12 hour increments
Display the profile bin data in 24 hour day increments
Display the profile bin data in 7 day week increments
Display the profile bin data in calendar month increments
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NOTE: Once a file is selected for graphing and the start and end dates
and times are displayed, the appropriate time interval radio button is
automatically selected. If the time interval is large, the shorter time
interval buttons are grayed out. If the time interval is small, the longer
time interval selections are automatically grayed out. The selections will
change as the user adjusts the time interval. Any time interval button not
grayed out may be selected by the user to override the automatic setting,
if desired.
Also, the time of the bin represents the hour in which it closed.
Magnitude
One Sets a multiplier of one (1) for the graph data and adjusts the totals
displayed accordingly.
Two Sets a multiplier of two (2) for the graph data and adjusts the totals
displayed accordingly. (For Gas FIREFLYs only, all other
FIREFLYs will have this option grayed out)
Ten Sets a multiplier of ten (10) for the graph data and adjusts the totals
displayed accordingly. For example, a bin value of 3 will be
represented as 30.
Hundred Sets a multiplier of one hundred (100) for the graph data and adjusts
the totals displayed accordingly. For example, a bin value of 3 will
be represented as 300.
Thousand Sets a multiplier of one thousand (1000) for the graph data and
adjusts the totals displayed accordingly. . For example, a bin value
of 3 will be represented as 3,000.
Unit Of Measure
Automatically selects the unit of measure for each type of FIREFLY (as determined by
the Global Settings), or allows the user to select the unit of measure the graph will
display.
WATER Available options are: Gallons, Cubic Feet, or Liters
GAS Available options are: Cubic Feet, or Cubic Meters
Electric Available option is: Kilowatt Hour
Include Day of Week
on Daily Graph When selected, will display the day of the week above each bar
of a Daily Graph.
Include Value Label
on Graph When selected, will display the value of the bar on each graph.
Global Settings Calls the global settings menu (see below).
OK Executes the graph.
Exit Closes the ProfilePLUS graphing dialog box.
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Viewing Data in ProfilePLUS
Global Settings Menu
The Global Settings menu is used to set the default display information desired for each
type of FIREFLY and for each graph. These settings may be adjusted any time by
selecting the Global Settings button from the main graphing dialog box. It can also be
accessed from a profile graph by selecting the Home link, which takes the user back to
the main graphing dialog box. These settings are static until changed by the user and
applied by clicking the OK button.
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The image above represents a “Weekly Consumption Graph” for a Water FIREFLY. The
header information is displayed based on the option selected in Global Settings.
Double-clicking on a graph bar allows the user to “drill-down” to smaller interval graphs
until the smallest possible resolution (or profile interval) is reached. The user is then
notified they have reached the smallest available time interval.
Graph bars representing incomplete data bins contain X’s (Sample: )
The peak consumption bar is solid black (Sample: )
Bars that contain overflowed data bins are denoted by gray with asterisks at the beginning
and end of the time labels (Samples: bar: time label )
On the top right side are targets to go back ( ) and to go forward ( ) that
enable the user to scroll back and forward between called graphs.
The Print link calls the print dialog box where the user can adjust the print parameters.
The graph printout is automatically formatted in landscape mode. Sometimes it can take
awhile for the print dialog box to appear so the background of the print target goes gray
and stays gray until the user presses the print or cancel buttons to exit the print dialog.
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The Save link allows the user to save the graph as an HTML page with an embedded .jpg
(image file) so the graph can be viewed in a browser window. The user can select the
name and directory where the HTML page will be saved.
Double-clicking on sample.html brings up the default browser on the computer.
Chapter 1: System Overview 33
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NOTE: Saved images of graphs do not support any links or “drill-down”
features. They are meant to be viewed only.
The Axis Control link (located on the graph at the intersection of the X and Y axis) is
used to adjust the spacing of the x-axis labels and the maximum value of y-axis that is
displayed. The following dialog box appears when Axis Control is double-clicked:
The example above specifies that the maximum value of the y-axis will be 1500, the y-
axis label intervals every hundred units, and date/times listed on the x-axis will be labeled
every two time intervals.
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Graph bars with “breaks” (or white diagonal lines) indicate that the actual value is higher
than the user-defined maximum y-axis value).
Customer Name, Address, Utility, Cycle, Route, Sequence, and Installer labels may be
edited by double-clicking on the appropriate blue labels in the heading.
Below is a sample dialog box for editing the Address label:
Pressing OK in each dialog box applies the changes to the graph. The changes will
remain applied on each graph viewed (by double-clicking on a graph bar to “drill-
down”, by pressing the “Back” link, or by pressing the “Forward” link) until the
ProfilePLUS graphing program is closed.
Removing Profile Data
1. Open Summary View Area (left side) of Route Manager.
2. Double-click on the FIREFLY icon on the left-hand side of the screen.
3. Select meter to be deleted.
4. Right click on the meter and select the option to Delete.
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©Datamatic, Ltd. 2000 - 2004
Yes Confirm deleting profile data for highlighted meters.
No Return to viewing data without deleting profile data for selected meters.
37
©Datamatic.com, Ltd. 2000 - 2004
A
Appendix A: Glossary of Terms
Account Number
An alphanumeric, twenty-character field identifying the customer account number. If the
account number is less than twenty characters, the unused space is left blank. This unused
space also is used to display other relevant information pertaining to the account and is
displayed just as it is sent from the HOST. This additional information includes items
such as the number of months since the last reading or an indicator of an equal payment
plan.
Account Status Code
A code that indicates the current status of each account. It corresponds to a table of four
alphanumeric entries determined by the utility and is displayed on the ROADRUNNER.
Examples include ACT for active account, IACT for inactive, VAC for vacant-active,
SEA for seasonal, COM for commercial account, etc.
Address
A data field containing the street name and assigned number of the residence up to a total
of 40 characters in length. When imported into RouteSTAR MVP from the DLL this
field is divided into two fields of 20 characters in length for ease of display on the
ROADRUNNER.
ASCII
American Standard Code for Information Interchange. Standard text character set used by
MS-DOS applications.
ASCII File
A text file that uses the ASCII character set.
Attenuation
Attenuation is any obstacle that weakens or impedes the RF signal.
Audit
A function of the ROADRUNNER that verifies the reading is a number that falls
between a high or low value set by the billing system. If the reader’s entry fails audit, the
ROADRUNNER does nothing, gives a warning, or requires verification by the reader,
depending on the settings and rights for that user in RouteSTAR MVP. When a meter
reading fails audit, the reader most often is required to re-enter the reading.
Automatic Primary Display (APD)
The ROADRUNNER screen that contains the basic information about a meter or
account, including the data entry field for the readings. This screen can show the meter
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number, type of meter (water, kilowatt, etc.), address and meter location, and special
instructions. There is a separate APD for each meter. The APD is customizable for each
user in RouteSTAR MVP.
Book
Alternate term for a route. (See Route Number)
Broadcast Message
A free form statement, up to 80 characters long, sent to all ROADRUNNERs receiving a
route on a given day. The statement appears to the meter reader during the initial daily
log-on procedure. It is included in the DLL as part of the ‘H0’ record or created within
RouteSTAR MVP if not included in the Import File.
Changed Instruction Code 1 or 2
An Instruction Code that has been corrected by the meter reader in the field. This value
must replace the original Instruction Code in the master record on the HOST.
Changed Location Code
A location code that has been corrected by the meter reader in the field. This value must
replace the original Location Code 1 or 2 in the master record on the HOST.
Changed Sequence Number
A sequence number that has been corrected by the meter reader in the field. This value
must replace the original HOST Sequence Number in the master record on the HOST.
Constant
A display field commonly used to show the multiplier to the meter reader. Other data
such as meter size are substituted in this field.
Cycle
A set of routes, which proceed as a group through the meter reading process. Many utility
companies run 21 cycles each month, one cycle each day of the week, though this is not a
requirement of the RouteSTAR MVP system.
Cycle Number
A numeric data field containing a value designating a group of routes to be read. It is
recommended that these values be assigned to each group of routes in sequential order to
maximize the full functionality of the RouteSTAR MVP system.
Decimals, Number of
A numeric value, set on the HOST, that determines the number of digits placed to the
right of the decimal point on a meter reading. This value is generally set to a quantity
greater than zero only when reading electric demand or electric probe meters.
Demand Devices
An electric meter that collects time of use and interval data. The readings displayed on
the meter are entered on the ROADRUNNER manually or collected using an optical
probe. The TOU and interval data must be collected using the optical probe.
Devices
In RouteSTAR MVP the term used to designate meters. Devices also signify a “no
reading” record that requires the reader to check a lock, gate or a light at a substation, for
example. Likewise, a compound meter is represented as two (2) separate devices,
possibly with the same address, customer name, account number, etc.
Appendix A: Glossary of Terms 39
©Datamatic.com, Ltd. 2000 - 2004
Dials, Number of
The number of dials indicates the number of digits expected for a meter reading. This
information is used to audit the entered reading and to control the reading field size
displayed on the ROADRUNNER. For readings with decimal places defined, the number
of dials does not include the decimal point even though a decimal point appears in the
read field on the ROADRUNNER display.
EDISK
A procedure that is performed on a ROADRUNNER 860 that reallocates memory so
that routes load properly and the unit doesn’t run out of memory. The EDISK function
creates a logical drive (C:) on the ROADRUNNER and allocates memory for the
program on that logical drive. The command is located on the B: drive and syntax to
create a logical drive is (EDISK 0 240) where “240” represents the amount of memory
allocated for use by A drive. Note: AMR 2.8.1 and above requires EDISK 2 only.
Please see the RouteSTAR MVP Installation and Upgrade Instructions,
ROADRUNNER User Manual and RouteSTAR MVP User Manual.
Ending Mileage
An ending odometer reading requested during the Log-out procedure when Vehicle
Information prompt is activated on the ROADRUNNER.
Estimate Flag
A prompt for the meter reader, set on the MVP PC, requesting a response for estimating
readings on meters that are either blank or skipped. The meter reader is required to enter
a “YES’ or “NO” response that is then passed to the HOST in the Export File and
triggers an automatic estimating function on the HOST if available.
Failed Audit Code
A value that is set by the ROADRUNNER indicating the meter reading failed the HI/LO
audit and was re-entered or forced by the meter reader.
Flash
A process where the EPROM chip is reprogrammed on a ROADRUNNER 860.
“Flashing” the unit is outlined in the ROADRUNNER Manual.
Function Key
A key that is defined by software to perform a specified task.
Header Record
Information found at the top of an Import or Export File, which designates the beginning
of a route. These records contain basic route related information such as the cycle
number, route number, and survey information in the Import File, and start / end date and
times, reader ID, totals, vehicle information and survey text in the Export File. Optional
headers are included in the Import File for the Broadcast and Route Messages.
Header ID
The indicator field of the Header Record that signifies the beginning of detail information
for a particular route. ‘H0’, ‘H1’, ‘H2’ are ID values used within the RouteSTAR MVP
system.
High Audit Value
A ten-character field that indicates the top limit of a range within which a reading falls.
This value is calculated on the HOST and passed to RouteSTAR MVP in the Import File
detail record for a meter.
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HOST
The computer that performs the billing function for the utility company. The HOST
generates the routes to be read which are sent to the MVP PC; it also receives the
readings from the MVP PC, which are then billed. The HOST is a mainframe,
minicomputer, UNIX-system or PC. The HOST and the MVP PC, in some situations, are
the same computer.
HOST Sequence Number
The controlling value that determines the sequence in which a route is read. This value is
maintained on the HOST but is corrected or changed within the RouteSTAR MVP
software. (See Changed Sequence Number).
Import
A function of the RouteSTAR MVP software. The import procedure reads an Import
File and merges that information into the database. Before import is run, the Import File
must be successfully transferred from the HOST and in the proper format for
RouteSTAR MVP. This procedure involves programs not provided in RouteSTAR
MVP or by Datamatic. Once this transfer is complete, then import is run.
Instruction Code
A four-digit code that gives account instructions to the meter reader. This code
corresponds to a table of code descriptions. Certain codes are designated as flash-and-
beep or alert-and-hold to make the meter reader aware of the instruction attached to the
meter. The system provides for two instruction codes per meter that which are maintained
on the HOST. Some examples of instruction codes include, bad dog, low ceiling, etc.
(See Changed Instruction Code).
Lithium Cell – ROADRUNNER 860 Only
A backup energy source that provides power to a handheld when the main power source
is removed or is too weak to provide adequate power. Also called a backup battery, a
backup cell, lithium battery, a lithium backup, or simply a “lithium”.
Location Code
A four-digit code that identifies where the meter is located on a given property. Each
code corresponds to a table of text entries, within RouteSTAR MVP, which define the
code. Examples of location codes are BL for Back Left, 01 for Basement (See Changed
Location Code).
Low Audit Value
A ten-character field that indicates the bottom limit of a range within which a reading
falls. This value is calculated on the HOST and passed to RouteSTAR MVP.
Meter Number
An alphanumeric identifier made up of twenty characters. The meter number often
consists of such items as the meter serial number and/or a code that identifies the
manufacturer. Unused space is filled with blanks or other information.
Meter Reader ID
A ten-digit alpha/numeric field containing the meter reader's identification.
Meter Reading
(n) A ten-character field containing either a meter reading or a skip flag of “SK” followed
by a user-defined skip code indicating the reason the meter was not read. A blank field
indicates the meter was not attempted. (v) The process of collecting data from meters for
billing purposes. There are several ways to read meters and record the data including use
Appendix A: Glossary of Terms 41
©Datamatic.com, Ltd. 2000 - 2004
of paper and pen, using handheld computers, automatically using telephone equipment or
with RF equipment.
Metre Probe
Probing device marketed by Metre Pro that probes all types of touch read devices.
Mode
The activity of the FIREFLY is set to either Active or Dormant (inactive). The FIREFLY
is transmitting while in Active mode.
MVP Scheduler
A utility function of RouteSTAR MVP, MVP Scheduler allows the user to perform
certain functions on the MVP PC in unattended mode (i.e. after hours). Once activated,
MVP Scheduler immediately begins the scheduled operations or delays until a specified
start time. Execution of scheduled operations occurs in the order in which they appear on
a schedule specified by the user. The MVP Scheduler function is located on the Utility
menu of RouteSTAR MVP.
Name
A data field associated with each device that contains the customer's name. This field is
up to 20 characters long.
New Meter
A meter that the meter reader locates while reading a route but is not currently part of the
route in the ROADRUNNER. The meter reader has the capability to add these “found”
meters and FIREFLY readings to the route in the ROADRUNNER.
Old Seal ID
This ten-digit field represents the number printed on electric meter seals used to prevent
tampering. It is maintained on the HOST and passed down to the RouteSTAR MVP.
The value of the seal ID is corrected or changed on the ROADRUNNER and is then
submitted back to the HOST as the New Seal ID. This new value then replaces the
existing value in the master record on the HOST.
Online
A function of the RouteSTAR MVP software that initiates the communication between
the ROADRUNNERs and the MVP PC.
Optical Sensors
Also called optical couplers or optics. These are input/output devices that function by
converting electronic signals to pulses of light and vice versa. Various probing devices
use optics to communicate with certain meters and they are also used by some handheld
devices to communicate with a PC.
Power Level
Power Level is a sensitivity value for the MIU sensor determined by meter qualification.
Previous Estimates, Number of
A 2-digit field holding a value that represents the number of times a meter has been
consecutively estimated by the billing system. This counter is passed down to the
RouteSTAR MVP system and is used to issue a warning to the reader if the preset limit
has been reached and the reader attempts to skip the meter.
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Previous Read Date
A four-character field containing the last month and day in which a reading was recorded
for a meter. Format is MM/DD.
Previous Reading
A ten-character field that contains the last recorded reading from the HOST. This field is
displayed on the MVP PC and is optionally displayed on the ROADRUNNER for the
meter reader.
Probe
A data collection device used as an interface between the ROADRUNNER and the
electronic data recorder on some electric power meters. Data is transferred as light pulses
through optics located on the meter.
Profile Interval
The profile interval is the frequency, in minutes, at which the FIREFLY records usage.
Program Transfer
Process by which the customer loads the program onto their ROADRUNNER. The
process varies depending upon the model of ROADRUNNER being used.
Read Date; Read Time
The month, day and year, hours, minutes and seconds that a meter reading is taken. The
internal clock on the ROADRUNNER is used to record the date and time and is
controlled by the PC.
Read Type Code
A four-digit, alpha-numeric value that indicates the type of meter from which a reading is
to be gathered. It corresponds to a table of 20-character descriptions such as WATER
METER, ELECTRIC METER, TOUCH-READ WATER, etc., which are displayed on
the ROADRUNNER and help the meter reader match the meter being read.
Record ID
This field is used to define the beginning of a detail record in the RouteSTAR MVP
record formats. D1 records contain account specific information, D2 records contain
special messages associated with a specific account, and D3 records designate new or
changed meters not included in the download data from the HOST.
Resequence Flag
A code entered by the meter reader during the communications procedure indicating
whether the route is to be resequenced by the HOST or not. This is entered only if the
utility company selects the resequence option when setting the system parameters.
ROADRUNNER
Datamatic, Ltd. trade name for hand-held computers used to record meter readings.
Rollover
Rollover is set equal to the number of moving dials on the meter.
Route Direction
Determines how the meters in a route are displayed or searched -- either forwards (in
ascending order) or backwards (in descending order) by sequence number.
Route Message
A note, associated with a specific route, sent to the ROADRUNNER.
Appendix A: Glossary of Terms 43
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Route Number
Six-digit number that identifies a specific route in the RouteSTAR system. Depending
on the option selected for import, the system requires the first two-digits of the route
number to identify the cycle. A route is also referred to as a book.
RouteSTAR MVP
Name of the software package that handles data between a HOST computer and small
handheld meter reading computers.
MVP PC
Trademark for the combination of RouteSTAR MVP and a PC. The MVP PC receives
and stores routes sent from the HOST and, upon request passes them on to the
ROADRUNNER so the meters are read. The MVP PC also assembles and stores
information sent from the ROADRUNNER then, upon request, sends this information to
the HOST for billing.
Scale
The scale is used in graphing profile data. This value is usually set the same as the
constant.
Send/Receive Function
A communications option on the ROADRUNNER handheld in which the meter data is
uploaded and the route is deleted or replaced by another route.
Sign-On
Process of entering preliminary information into the ROADRUNNER before beginning
to read meters. Includes meter reader ID, read date, vehicle information, and read
direction.
Skip Code
A code entered by the meter reader that indicates a reason why the meter cannot be read.
Each code identifies a specific reason, such as customer refused access, bad dog, etc.
Skipped Meters
Meters that have a skip code because readings are attempted but cannot be obtained.
Special Message
Messages displayed on the ROADRUNNER that provide additional information about a
meter. One field of 280 characters each are displayed “as is” from the HOST and might
include additional directions to help locate the meter, reminders of electric fences, etc.
These instructions need to be used conservatively; in some cases system design limits the
number of meters that have a special instruction.
Start Date; Start Time
The month, day and year, hours, minutes and seconds that a meter reader begins reading a
route. The Start Date and Time is registered upon reading the first meter in the route and
has the following formats for each field: Start Date = ‘CCYYMMDD’ and Start Time =
‘HHMMSS’.
Starting Mileage
A beginning odometer reading requested during the Log-in procedure when Vehicle
Information prompt is activated on the ROADRUNNER.
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Stop Date; Stop Time
The month, day and year, hours, minutes and seconds that a meter reader completes
reading a route. The Stop Date and Time is registered upon reading the last meter in the
route and has the following formats for each field: Stop Date = ‘CCYYMMDD’ and Stop
Time = ‘HHMMSS’.
Survey Flag
A one-character field indicating to RouteSTAR MVP that a survey question is attached
to a specific meter.
Survey Response 1 & 2
A ten-character alpha-numeric field containing the answer given by the meter reader
when responding to a survey question.
Survey Response Length 1 & 2
A two-character numeric field indicating the length of the intended response up to 10
characters.
Survey Response Type 1 & 2
A one-character alpha-numeric field used to indicate the type of response expected from
the meter reader. The options are Y or N, numeric or alpha-numeric.
Survey Text 1 & 2
A 40-character field that provides a meter reader with a survey question to be answered.
The survey key on the ROADRUNNER must be pressed in order for the meter reader to
answer the question.
Threshold
Variance in reflectivity of the meter (between sweep needle and meter face).
Touch Read
Type of meter reading where the reader uses a handheld communications device that
automatically reads the data from a specific type of water meter. Much like probe reading
on electric meters (q.v.).
Transmit Interval
Tx Interval is how often, in seconds, the FIREFLY transmits data via an RF signal.
Trouble Code
A code entered into the ROADRUNNER by the meter reader to signal an unusual
condition at a meter or that the meter requires some type of service or repair. Trouble
codes include conditions such as wrong number of dials, broken meter glass, meter set
backwards, etc.
Type
The FIREFLY MIU Sensor type sets proper functionality for optic, pulse, or encoder
meter support.
Uploading
The process of sending meter readings from the ROADRUNNER to the MVP PC. After
uploading is complete, the MVP PC then sends the meter readings to the HOST.
Vehicle ID
The identification number of the vehicle used by the meter reader. This is requested
during the log-in procedure if the Vehicle Information prompt is activated.
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Appendix B: Equipment Maintenance
RMA Return Maintenance Authorization
To send in your unit for preventative maintenance, contact Customer Support to receive a
Return Maintenance Authorization (RMA). Always contact Customer Support for an
RMA before sending Datamatic equipment. Datamatic will not service equipment
without an RMA.
1. Complete Datamatic’s Equipment Return Request Form on the web at
www.datamatic.com/callcenter/ccRMAform.asp or call Datamatic’s Customer
Service support line at 888-326-5032.
2. If the equipment needs troubleshooting, Customer Service provides assistance via
phone.
3. If the equipment requires return, the Customer Service Representative opens an
RMA.
4. You will be asked to provide the equipment serial number, your return shipping
address, and how you will be shipping the equipment (e.g., via UPS Ground or
USPS Priority Mail).
5. Datamatic Customer Service will create an RMA and email or fax you a copy.
6. Verify that the information on the RMA is correct (e.g., the serial number, return
address, etc.).
7. Make two copies of the RMA received from Datamatic.
8. Keep one copy of the RMA form for your records and enclose the other copy
with the equipment being shipped.
If Datamatic receives a shipment without an RMA, Datamatic will hold the
shipment until a representative from your company contacts Customer Support
for an RMA.
If Datamatic is not contacted, your equipment may be returned to you without
being serviced.