David Clark U9911 HEADSET CONTROLLER FIXED PART GATEWAY CONTAINING DECT TRANSCEIVER (UPCS) User Manual 41033G 01 U9911 BSC
David Clark Company Inc. HEADSET CONTROLLER FIXED PART GATEWAY CONTAINING DECT TRANSCEIVER (UPCS) 41033G 01 U9911 BSC
Users Manual

19541P‐44(02‐11)
©2011DAVIDCLARKCOMPANYINCORPORATED
USER MANUAL
Controller Belt Station
U9911-BSC U9911-BSC(EU)
(P/N: 41033G-01) (P/N: 41033G-02)

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READANDSAVETHESEINSTRUCTIONS.Followtheinstructionsinthisinstallation
manual.Theseinstructionsmustbefollowedtoavoiddamagetothisproductand
associatedequipment.Productoperationandreliabilitydependsonproperusage.
DONOTINSTALLANYDAVIDCLARKCOMPANYPRODUCTTHAT
APPEARSDAMAGED.UponunpackingyourDavidClarkproduct,
inspectthecontentsforshippingdamage.Ifdamageisapparent,
immediatelyfileaclaimwiththecarrierandnotifyyourDavidClark
productsupplier.
ELECTRICALHAZARD‐Disconnectelectricalpowerwhenmakingany
internaladjustmentsorrepairs.Allrepairsshouldbeperformedbya
representativeorauthorizedagentoftheDavidClarkCompany.
STATICHAZARD‐Staticelectricitycandamagecomponents.
Therefore,besuretogroundyourselfbeforeopeningorinstalling
components.
LI‐POLYMER‐ThisproductisusedwithLi‐Polymerbatteries.Donot
incinerate,disassemble,shortcircuit,orexposethebatterytohigh
temperatures.Batterymustbedisposedofproperlyinaccordance
withlocalregulations.

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TheU9911‐BSC(41033G‐01)ControllerBeltStationisaportablewirelesscommunicationdevice
thatwhenusedinconjunctionwithoneormoreU9910‐BSW(40992G‐01)orU9912‐BSW
(40992G‐02)WirelessBeltStationsbecomespartofawirelessintercomsystem.Uptofive
usersareabletocommunicatewitheachotherwhenusingtheU9911‐BSC.Onlyonecontroller
isrequiredpersystem.Uptofourbeltstationscanbeconnectedtoonecontroller.
Model U9910-BSW
Wireless Belt Station
P/N 40992G-01
VOX Adjust Headset
Connector
Power
Button
Status LED
Battery
Compartment
Battery Release
Screw
Link/PTT
Button
Figure1:OverviewofController

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Beforeabeltstationandacontrollercanbeconnected,theymustfirstbelinked.Asasecurity
measure,theclose‐linkfeaturerequiresdevicestobeinproximityofabout1to3ft(0.3to0.9m)
inordertosuccessfullylink.Thisensuresthattheunitsarenotinadvertentlylinkedwithother
unitsonthepremises.
Linkingprocedure:
1. EnsurepowerisonforbothU9911‐BSCandbeltstation(seePower‐up/Power‐down).
2. Ensureunitsarewithin1to3ft(0.3to0.9m)ofeachother.
3. Simultaneously(within1‐2sec)pressandreleasethePTTbuttonontheU9911‐BSCand
thebeltstationtolinkwith.
4. AmberLED’swillflashonbothdevices.AmomentaryredLEDindicatesasuccessful
close‐link.
5. UponsuccessfullinktheU9910‐BSCwillattempttoestablishaconnectionwiththebelt
station.
6. UponsuccessfullyestablishingconnectiontheLEDonthecontrollerwillflashagreen
patterncorrespondingtothenumberofbeltstationsconnected.
Tip:
Oncelinked,thedeviceswillnotneedtobelinkedagainunlesstheyarepurged(see
Purging).
Eachbeltstationisabletobelinkedtoonlyonecontrolleratatime.Acontrollercanhaveupto
sixbeltstationslinkedandbeconnectedtofourofthosesixatonetime.
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Thepowerbuttonhasamulti‐colorLEDinthecenterwhichservesasastatusindicationforthe
controller.Table1belowliststhesestates.
Table1:LEDStatusIndications
LEDColorBlinkRateStatus
RedSolidInitializing/powerup
RedOnceConnectionDropped
RedOnceConnectionEstablished
RedAnyLowbattery(approx.1hrremaining)
OrangeSlowIdle/Disconnected
OrangeFastLink/ConnectioninProgress
OrangeSolidPTTasserted
GreenSlowConnected(patternindicates
numberofbeltstationsconnected)

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InadditiontotheLED,thebeltstationprovidesaudiofeedbackforcertainconditionsaswell.
Table2belowliststheseconditions.
Table2:VoiceAlerts
VoiceAlerts
“ConnectionEstablished”
“ConnectionLost”
“LowBattery”
“ConnectionDeleted”(seePurging)
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Power‐up/power‐down
TopoweruptheU9911‐BSCcontrollerbeltstation,pressandholdthePOWERbuttonfor
approximatelytwoseconds.TheLEDwillturnredandthenbeginflashingorange.Ifthereare
linkedbeltstationswithinrange,theywillautomaticallyconnecttothecontrollerinafew
secondsafterpowerup.
TopowerdowntheU9910‐BSC,pressandholdthePOWERbuttonforapproximatelytwo
seconds.TheLEDwillturnredandthenturnoff.Thecontrollerisnowpowereddown.
Headset
InorderfortheU9911‐BSCtobeused,aDavidClarkH9900‐seriesheadsetmustbeconnected.
Toconnecttheheadset,aligntheconnectorsasshownthenpushandturnclockwise(seeFigure
2).Thereareseparateleftandrightvolumecontrolsontheheadset.
Line up
Orange Dots and Twist
Figure2:HeadsetConnection

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Itisalsoimportanttoproperlyweartheheadsetandcorrectlypositionthemicrophone.For
optimumnoise‐cancellingperformance,positionthemicrophone1/8”to1/4”(3‐6mm)from
yourlips.
Figure3:WearingtheHeadset
VOXadjustment
TheU9911‐BSChasaninnovativevoiceactivation(VOX)system.VOXisintendedtoprevent
backgroundnoisefrombeingunintentionallypickedupbythemicrophonewhiledetectingand
allowingvoicecommunications.TheVOXknob(seeFigure1)controlsthethresholdatwhichthe
micbecomes“hot”.Whenthemicishotyouwillhearyourownvoiceandotherconnectedusers
willhearyouaswell.PressingthePTTbuttonwillautomaticallymakethemicrophone“hot”for
aslongasthePTTishelddown,regardlessofVOXsetting.
VOXBasics
• VOXknobfullyclockwise(CW): Micisoff
• VOXknobfullycounter‐clockwise(CCW):Micis"hot"
• VOXknobin‐betweenfullCWandfullCCW:VOXenabled
VOXAdjustmentProcedure
1. Ensurethatthecontrollerislinkedwithabeltstation(LEDflashinggreen).
2. Standinthenoisyenvironmentwhereyouwillbeusingthesystembutdonotspeak.
3. TurnVOXknobfullycounter‐clockwise.Youwillhearacontinuoustone.
4. Whilecontinuingnottospeak,slowlyturntheVOXknobclockwiseuntilthetonestops.
5. VOXisnowoptimallysetforyourenvironment.
Ifyoumovetoanotherlocation,youmaywishtorepeattheaboveprocedure.

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Tip:
• TurningtheVOXknobfullyclockwisewillturnoffthemicrophone.
• Conversely,turningtheVOXknobfullycounter‐clockwisewillcausethemicrophoneto
be“hot”allthetime.
Communication
Theuserwillhearhisownvoice(side‐tone)onlywhenthecontrollerisconnectedtoabelt
stationandVOXisproperlyadjusted.Side‐toneprovidesfeedbackfortheusertoknowheis
connectedandisbeingheardbytheremoteusersaswell.Ingeneral,ifyoucanhearyourown
voice,theotheruserscanhearyouaswell.
Range
Therangeofabeltstationandacontrollercanbeupto300ft(100m).Ifyouareinan
environmentwithmetalorconcretewalls,thisrangecouldbereduced.Whenthebeltstation
travelsoutofrangeofthecontroller,avoicealertwillindicatethattheconnectionhasbeenlost.
Toreconnect,simplymovebackintorangeandconnectionwiththecontroller/gatewaywill
automaticallybereestablished,alsonotedbyavoicealert.
LowBattery
Undertypicalconditions,thebatteryinthecontrollerwilllastupto24hoursorlonger.Avoice
alertwillindicatetotheuserthatthebatteryisrunninglow.AdditionallytheStatusLEDwillturn
red.Atthispoint,approximately1hourofoperationremains.
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Insomecircumstancesitmaybenecessaryto“purge”theU9911‐BSCofitslinkedbeltstations.
Typicallypurgingisnotnecessaryunlesstherearemultiplecontrollersinthesamevicinityand
youwishtoremoveabeltstationfromthiscontrollerandlinktoadifferentcontroller.A
controllercanlinkuptosixbeltstationswhereabeltstationcanbelinkedtoonlyonecontroller
atatime.
FullPurge
AfullpurgeisthepurgemethodemployedbytheU9911‐BSCandclearsalllinksinthecontroller.
Afterthisprocedurenobeltstationswillautomaticallyconnecttothiscontrolleruntillinked.
FullPurgeprocedure
1. Powerdowncontroller(seePower‐up/Power‐down).
2. PressandholdPTTbutton.Donotrelease.
3. Powerupthecontroller(seePower‐up/Power‐down).
4. ReleasePOWERbutton.
5. ReleasePTTbutton.

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AllDavidClark9900‐serieswirelessbeltstationsandbatteryoperatedcontrollersusea3.7VLi‐
Polymerrechargeablebattery.Thisbatteryisremovedbylooseningthebatteryreleasescrew
(SeeFigure1).ThebatteriesarechargedwiththeA99‐04CRG4‐baybatterycharger(41034G‐
01).
Wheninstallingabattery,takecaretoalignthebatteryproperlyandfullytightenthescrew(see
Figure3).
Insert Battery
with Contacts
Down
Lift Door
Figure3:BatteryInsertion/Removal
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Table3:Troubleshooting
ProblemSolution
ControllerwillnotturnonReviewPower‐up/Power‐downprocedure
Ensureafreshbatteryisinstalled
CannotlinkabeltstationReviewLinkingprocedure
Ensureunitsarewithin1to3ft(0.3to0.9m)of
eachother
TryaFullPurge
NosidetoneNoBeltStationsconnected
VOXsettoohigh
LowreceiveaudioAdjustleft/rightvolumeknobsonheadset
Noaudio/intermittentaudioCheckheadsetconnectiontobeltstation

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• Battery(P/N:09525P‐23)
• Protectiveskin,black(A99‐01SKN,P/n40796G‐02)
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TheU9911‐BSCisnotuserserviceable.Donotattempttoopentheenclosure.Ifthisproduct
requiresservice,pleasecontacttheDavidClarkCo.,IncCustomerServicedepartment:
• Phone: 800.298.6235
• E‐Mail:serviceWWW@DavidClark.com
• ByMail:CustomerService
DavidClarkCompany
360FranklinStreet
Worcester,MA01604
Ifnecessary,theU9911‐BSCmaybewipeddownwithamildsoapandwatermixture.Althoughit
isasealeddevicedesignedtowithstandsubmersioninwaterto1meter,donotunnecessarily
submersethisproductinwater.
Avoidstorageofthisproductindirectsunlightorhightemperatureenvironments.

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FrequencyRange1920MHz‐1930MHz(U.S.andCanada)
1880MHz‐1900MHz(EU)
AverageRFPowerOutput4mW(100mWpeak)(U.S.andCanada)
10mW(250mWpeak)(EU)
Range300ft(100m)line‐of‐sight(nominal)
BatteryLife24hrscontinuoususe(nominal)
OperatingTemperature‐14°Fto113°F(‐10°Cto+45°C)
StorageTemperature‐4°Fto140°F(‐20°Cto+60°C)
PowerRequirements3.7V@100mAnominal
BatteryType3.7V2000mAhLi‐Polymer
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RADIOANDTELEVISIONINTERFERENCE
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,
pursuanttoPart15oftheFCCrules.Theselimitsaredesignedtoprovidereasonableprotection
againstharmfulinterferenceinaresidentialinstallation.Thisequipmentgenerates,usesandcan
radiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions,
maycauseharmfulinterferencetoradiocommunications.However,thereisnoguaranteethat
interferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoescauseharmful
interferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipment
offandon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:
‐Reorientorrelocatethereceivingantenna.
‐Increasetheseparationbetweentheequipmentandthereceiver.
‐Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiveris
connected.
‐Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Youmayalsofindhelpfulthefollowingbooklet,preparedbytheFCC:"HowtoIdentify
andResolveRadio‐TVInterferenceProblems."ThisbookletisavailablefromtheU.S.
GovernmentPrintingOffice,WashingtonD.C.20402.
*InordertomaintaincompliancewithFCCregulationsshieldedcablesmustbeusedwith
thisequipment.Operationwithnon‐approvedequipmentorunshieldedcablesislikelytoresult
ininterferencetoradio&televisionreception.

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ThisdevicecomplieswithIndustryCanadalicence‐exemptRSSstandard(s).Operationissubject
tothefollowingtwoconditions:(1)thisdevicemaynotcauseinterference,and(2)thisdevice
mustacceptanyinterference,includinginterferencethatmaycauseundesiredoperationofthe
device.
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ChangesormodificationsnotexpresslyapprovedbyDavidClarkCompany,Inc.couldvoidthe
users’authoritytooperatetheequipment.
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USModels
DuetotheUPCSfrequenciesused,thisproductislicensedforoperationonlyintheUnitedStates
ofAmericaandCanada.
EUModels
DuetotheDECTfrequenciesused,thisproductislicensedforoperationonlyintheEuropean
Unioncountries.
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RadiowaveexposureandSpecificAbsorptionRate(SAR)information
Thisproducthasbeendesignedtocomplywithapplicablesafetyrequirementsforexposureto
radiowaves.Theserequirementsarebasedonscientificguidelinesthatincludesafetymargins
designedtoassurethesafetyofallpersons,regardlessofageandhealth.Theradiowave
exposureguidelinesemployaunitofmeasurementknownastheSpecificAbsorptionRate,or
SAR.TestsforSARareconductedusingstandardizedmethodswiththeproducttransmittingatits
highestcertifiedpowerlevelinallusedfrequencybands.Theproductisdesignedtomeetthe
relevantguidelinesforexposuretoradiowaves.
SARdatainformationforresidentsincountriesthathaveadoptedtheSARlimitrecommendedby
theInternationalCommissionofNon‐IonizingRadiationProtection(ICNIRP),whichis0.08W/kg
averagedoverten(10)gramoftissue(forexampleEuropeanUnion,Japan,BrazilandNew
Zealand):ThehighestSARvalueforthisproductwhentestedforuseonthebodyis0.296W/kg.