Daviscomms BU10 Monitoring Handheld Device User Manual
Daviscomms (S) Pte Ltd Monitoring Handheld Device
User Manual
Base Unit - BU10 Wrist Tag - WT10 Table of Contents 1: 1.1 1.2 1.3 1.4 1.5 General Information……………………………………………… 1 Standard Package Contents…………………………………….. 1 Display Indicators and Icons…………………………………….. 1 Summary of Tag and Base LED and Alert …………………….. 2 Wrist Tag Features……………………………………………….. 3 Base Features…………………………………………………….. 3 2: 2.1 2.2 2.3 2.4 2.5 Getting Started…………………………………………………… Installing and Removing the Battery on the Wrist Tag……... Attaching and Detaching the Wrist Tag……………………….. Installing and Removing the Batteries on the Base Unit……... Switching On/Off………………………………………………….. Register Tag to Base (Association Mode)……………………... 3: 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 General Functions……………………………………………….. 9 Keypad Lock………………………………………………………. 9 Main Menu………………………………………………………… 10 Viewing the Tag…………………………………………………... 10 Finding the Tag…………………………………………………… 11 Renaming the Tag………………………………………………... 11 Unregistering the Tag……………………………………………. 12 Return to Base……………………………………………………. 12 Tag Power Saver………………………………………….………. 13 Setting Comfort Zone …………………………………………….. 14 4: Understanding the Monitoring Mode…………………………. 15 4.1 Main Screen (Monitoring Mode)………………………………… 15 5: Understanding the Find Mode…………………………………. 16 5.1 Find Mode Screen………………………………………..……..… 16 6: 6.1 6.2 6.3 6.4 6.5 6.6 Alerts……………………………………………………………….. 17 Panic Alert…………………………………………………………. 17 Outside Comfort Zone Alert……………………………………… 18 Out of Range (OOR) Alert……………………………………….. 19 Tag Low Battery Alert……………………………………………. 20 Base Low Battery Alert…………………………………………… 21 Flat Battery Alert………………………………………….……..… 21 7: 7.1 7.2 7.3 Advance Settings for Base………………………….…………. Tag Alert…………………………………………………………… Base Alert………………………………………………………….. RF Channel………………………………………………………... 8: Trouble Shooting Guide…………………………………………. 25 22 22 23 24 Support Information…………………………………………………... 26 Product Guarantee……………………………………………………. 27 FCC Statement…………………………………………………………..28 Content Page 1: General Information 1.1 Standard Package Contents Welcome Welcome to Iseeka, a simple and innovative way to monitor your children. Please take a few minutes to familiarise yourself with the system. You will find all of the components to be extremely easy to operate. When you have become familiar with their operation, we suggest that you practice with the units by playing a game of hide-n-seek. If you have questions please call us at 0844 543 63 63 Package Contents: 1: W rist Tag with W rist Strap X 1 2: Base Unit x 1 3: Spare Latch Key (to unlock Wrist Tag) X 1 4: CR 2032 Coin Cell Battery X 1 5: AAA Alkaline Battery X 2 6: User’s Manual X 1 1.2 Display Indicators and Icons Icon Description Remark Comfort zone alert enabled icon Displays in Main Screen and Find Mode Screen Comfort zone alert disabled icon Displays in Main Screen and Find Mode Screen Battery gauge (3 bars, 2 bars, 1 bar) Displays in Main Screen and Find Mode Screen Low battery indicator Displays in Main Screen and Find Mode Screen Search Icon Displays in Register Tag, Unregister Tag and Tag Power Saver Screen Tag Panic Alert Icon Displays in View Tag Screen Tag Comfort Zone Alert Icon Displays in View Tag Screen Tag Low Battery Alert Icon Displays in View Tag Screen Page 1 1.3 Summary of Tag and Base LED and Alert Tag LED Association Mode Monitoring Mode Blinks once every 15 sec Outside Comfort Zone Blinks once every 2 sec Base Alert Normal 2 chirps No alert Silent 2 chirps No alert 1 chirp every second No alert 1chirp every second No alert 3 chirps No alert LED Continuously on No alert No alert Panic Button Blinks once when panic signal is sent 1 chirp every second No alert Find Mode Blinks every 0.5 sec 1 chirp every second No alert Return to base Tag Low battery Tag Gone Battery Shutdown Out of Range Idle Mode Sleep Mode Base Battery Low Base Gone Battery Shutdown 1 chirp every Blinks once every 1 second 2 seconds for for 15 mins 5 minutes Blink once every 30 sec No alert LED off No alert NA NA No alert No alert No alert NA Normal Silent No alert No alert 1 chirp (with vibration) every second No alert No alert No alert 3 short vibrations No alert 3 chirps 1 short vibration (with vibration) NA NA 1 chirp (with vibration) 3 short vibrations every second Ascending & descending beeps dependant on the No alert distance / direction from the Tag. 1 chirp (with vibration) 3 short vibrations every second No alert No alert No alert No alert 3 chirps (without 1 short vibration vibration) Page 2 1.5 Base Features 1.4 Wrist Tag Features Logo Strap Lock 1.5” LCD Alert LED (red) Speaker Hole 2 x Soft Keys Logo Press to activate panic mode Multi-directional keypad. Rubber Strap On the bottom left: Latch Key On the bottom right: Lanyard Loop Page 3 2: Getting Started 2.1 Installing and Removing the Battery on the Wrist Tag (battery’s positive polarity faces upwards) To remove the battery Step 1: Stretch and pull the rubber strap apart and eject the tag out by pushing it from the bottom. Step 2: Step 3: Step 4: With a coin, slot it in between the Use the pointed edge of the latch key The battery will be lifted out housing flaps and twist to remove the and insert it into the slot (as shown in of its compartment. battery door. the figure in Step 3) and lift. To install the battery Step 1: Step 2: Step 3: To insert the battery, slide the battery under the contact spring bar as shown and ensure that the rubber seal is in place. Click the two housings together until you hear a snap. Ensure that it is properly closed in all directions. Align the flange of the tag to the wrist strap’s rubber groove and slide one side in first. Next, stretch the rubber strap and slide the other end of the tag into the other rubber groove. Page 4 2.2 Attaching and Detaching the Wrist Tag Step 1: With the latch key (located on the bottom left of the handheld unit), insert the key into the latch as shown, using the forked edge push the metal pin forward and lift the door open. Step 2: Slide the other end of the rubber strap through the latch. Step 3: With the desired length, flip the latch back until it locks in place. Page 5 2.3 Installing and Removing the Batteries on the Base Unit Step 1: Step 2: Push the battery door down where the arrow indicator is then slide outwards to remove the battery door. Following the directions on the casing firmly insert 2 X AAA batteries. Step 3: Once the batteries are firmly placed, slide the battery door until it clicks in place. Page 6 2.4 Switching On/Off The Base will turn on when new batteries are inserted. To turn off the Base: The base will stop communicating to the Tag/Tags and display the power down screen before it turns off. Power Down Screen Press and hold the key for 2 seconds in the main screen (Monitoring Mode). To turn on the Base: Upon power up, the Base will emit a chirp and display the power up screen. Thereafter, the screen will enter monitoring mode. Power Up Screen Press and hold the key for 2 seconds when the screen is off. Page 7 2.5 Register Tag to Base (Association Mode) Step 1: Insert battery into the Base. First Screen First Screen (without association) If the Base has not been associated with any Tag, it will display the following screen for 5 seconds after it is powered up. Step 2: Select Yes to enter association mode to register Tags. Alternatively, you can register the Tag from the Main Menu > select Register Tag. Or Select No to return to the main screen. Step 3: Insert battery into the Tag. Register Tag Menu New Tags are stored in a first-in first-out order and corresponds to Tag 1 to Tag 16 in the memory. Step 4: After the Tag is successfully associated with the Base, it would emit an alert (2 chirps). Step 5: Select Done to return to the main screen and start monitoring the Tag on the Base. Note: 1. The Tag can only associate with the Base unit when it is within 6 Metres of the Base. 2. The Tag cannot be monitored until it is associated with a Base. 3. Tags need to be re-associated every time a battery is replaced. 4. The Base does not need to be re-associated with the Tag/Tags when batteries are replaced. Page 8 3: General Functions 3.1 Keypad Lock You can lock or unlock the keypad. The Base will unlock the keypad automatically in the event of panic alert, comfort zone alert and out of range alert. To Lock the Keypad: Press and hold the key for 1 second in the main screen (Monitoring Mode). To Unlock the Keypad: Step 1: Select Unlock. Step 2: Select OK immediately to unlock the Keypad. Keypad Unlocked Confirmation Screen The Base will display a message for 2 seconds for you to confirm that the keypad is unlocked by selecting OK. Page 9 3.2 Main Menu You can access following sections from the main menu: • View Tag • Find Tag • Rename Tag • Register Tag • Unregister Tag • Comfort Zone • Return to Base • Tag Power Saver • Advance Settings Main Menu Screen The user has the option to select any of the menu items. Or Select Back to return to the main screen. 3.3 Viewing the Tag You can view and clear the alert status of individual or all of the Tags. This includes the alert status for low battery, panic button and tags outside the comfort zone. Step 1: From the Main Menu > Select View Tag. Step 2: Select the specific Tag that you want to clear the alert status of and press Or Select All to clear the alert status of all the associated Tags. Step 3: Select Back to return to the main menu. Note: The alert status of individual Tag(s) will be cleared when the Base battery is replaced. Page 10 3.4 Finding the Tag You will be able to select a single Tag and locate it. Step 1: From the Main Menu > Select Find Tag Step 2: Select the Tag which you would like to locate and enter find mode (Go to Find Mode Screen). Or Select Back to return to the main menu without making any changes. 3.5 Renaming the Tag After the Tags have been associated with the Base, you can edit the names of each Tag (3-8 alphanumeric characters). Step 1: From the Main Menu > select Rename Tag. Step 2: Select the specific Tag to edit the name. You can press Or Select Back to return to the previous screen. to request the Tag to emit an alert and identify it. Step 3: Edit the name of the Tag (3-8 alphanumeric characters). Select Select Select and and to change the letters or numbers. to move the cursor left and right. to switch between ABC, abc and 123 Mode. Step 4: Select OK to confirm the name of the Tag and return to the previous screen. Step 5: Once the Tag is successfully renamed, the Tag will alert (2 chirps). Step 6: Select Back to return to the main menu. Page 11 3.6 Unregistering the Tag You can disassociate / unregister all Tags from the Base. Step 1: From the Main Menu > select Unregister Tag. Step 2: Select Yes to confirm your option to unregister all the Tags. Or Select No to return to the previous screen. Unregister All Tags Screen Display shows the name of Tag/Tags found that can be unregistered. Step 3: Select Done to stop searching for Tag/Tags; unregister all tags and return to the main screen. Note: Please ensure that Tags which are out of range are properly unregistered by removing the battery. 3.7 Return to Base You can send an alert using the Base to one or all Tags to 'Return to Base'. This will cause the selected Tags to alarm (1 chirp every second), indicating to the Tag wearer that the Base is requesting attention. This alert will stop when the Tag returns to within 6 Metres of the Base. Return to Base Menu Step 1: From the Main Menu > select Return to Base Step 2: Select the specific Tag that you want to send an alert to and press Or Select All to send return to base alert to all the associated Tags. Step 3: Select Back to return to the main menu. Page 12 3.8 Tag Power Saver You can place all Tags into sleep mode to conserve the Tag battery life when they are not in-use for a period of time. Step 1: From the Main Menu > Select Tag Power Saver. Step 2: Select Yes to confirm to proceed to place all tags into sleep mode. Or Select No to return to previous screen without making any changes. Tag Power Saver Screen Display shows the names of the Tag/Tags found, that have been set to sleep mode. Step 3: Select Done to stop searching for Tag/Tags and return to the main screen. Note: Please note that Tags which are out of range are not set to sleep mode by the Base. To wake the Tag from sleep mode. Press the panic button on the Tag when the Base is in Monitoring Mode (the tag will appear on the screen). Page 13 3.9 Setting Comfort Zone You will be able to set a level that represents a comfort zone (in distance) for all Tags or individual Tags. The Base will monitor the comfort zone for the Tags in monitoring mode. From the Main Menu > select Comfort Zone. The following option for comfort zone settings are supported: All Tags: To set a comfort zone for all Tags. Individual Tag: To set a different comfort zone for each individual Tag. Comfort Zone Screen The comfort zone range is represented by 10 divisions. This ranges from approx 50 Metres to up to ¼ Mile with a clear line of sight. The default range is at division 9. To set Comfort Zone for all Tags Step 1: From the Comfort Zone Menu > select All Tags to set a comfort zone for all Tags. Step 2: Set a level for the comfort zone for all Tags by pressing and to move the line up and down and select OK to confirm the settings and return to the main screen Or Select Back to return to previous screen without making any changes. To set Comfort Zone for an individual Tag Step 1: From the Comfort Zone Menu > select Individual Tag to set a comfort zone for each individual Tag. Step 2: Select the specific Tag that you want to set the comfort zone for and press Step 3: Set a level for the comfort zone by pressing and to move the line up and down Or Select Back to return to previous screen without making any changes. Step 4: Select OK to confirm the settings and return to the comfort zone (individual tag) menu to set a comfort zone level for another Tag. Step 5: Select Done to save the settings of the individual Tag/Tags and return to the main menu. Note: The Tag Alert setting (Normal Alert) on the Base would specify if the Tag will sound an alarm when it is outside the Comfort Zone. Page 14 4: Understanding the Monitoring Mode When the Base is turned on, it will automatically enter monitoring mode (Maximum 16 Tags). During monitoring mode, the Base will search for all associated Tags, and indicate their approximate distance on the screen. Main Screen (No Association) This is the main screen in which the Base is not associated with any Tag. Distance of Tag away from the Base N: Near M: Middle F: Far Select Menu to display Main Menu. 4.1 Main Screen (Monitoring Mode) When the Tags are associated with the Base, it will be displayed on the main screen when it is powered up. Tags will be assigned an individual lane to move up and down according to their distance away from the base (full distance: ¼ Mile). User will be able to set a level that represents a comfort zone (in distance) for all Tags via the comfort zone menu. (See Comfort Zone) Select Menu to display Main Menu. Select Alert to enable or disable the outside comfort zone alert for all associated Tags. Example: (Comfort zone line will only appear if the option All Tags is chosen in comfort zone menu) Select Select and to navigate between Tags. to display Find Mode to locate highlighted Tag. Comfort Zone for All Tags selected Select and to move comfort zone line up and down. Comfort Zone for individual Tag selected Select and to go to comfort zone menu. Note: In Monitoring Mode, you may notice that a Tag has disappeared. This could be due to environmental conditions. You should be able to find the Tag again by rotating through a 360 degree angle as long as it is within range. Page 15 5: Understanding the Find Mode When using the find mode, the base will only search for one Tag and stop monitoring the rest of the associated Tags. The Tag name will be shown at the bottom of the screen. The screen shows how close the Base is to the Tag with audible beeps. When the Base is getting nearer to the Tag, it will indicate a stronger signal level and generate faster audible beeps. Select Mute to mute the audible sound. Select Unmute to resume the audible sound. Or Select Exit to return to the main screen and exit find mode. 5.1 Find Mode Screen Middle and Far Range Near Range Distance of Tag away from the Base Signal level of Tag N: Near Higher number and larger signal level : Shorter distance between Tag and Base M: Middle F: Far Lower number and smaller signal level : Further distance between Tag and Base To Find Tag Hold the Base and sweep it in a circle to find the direction and move toward the direction that gives the strongest signal level and fastest audible beeps. Page 16 6: Alerts 6.1 Panic Alert When the panic button of any Tag is pressed, the Tag and the Base will send out a panic alert. The Base will also display a message to indicate which Tag activated the alert. Any key pressed on the Base will stop the panic alert in the Tag. The Tag panic alert is: • 1 chirp every second under normal mode. • No alert under silent mode. The Base panic alert is: • 1 chirp (with vibration) every second under normal mode. • 3 short vibration under silent mode. Monitoring Mode: The Base will display a message and send out a panic alert. The Tag which sent out the alert will blink on the screen. Select Mute to silent the alert on the Base. (Only applicable in normal mode) Select Exit to dismiss the alert and return to the main screen without locating the Tag. Select Select and to navigate to the blinking Tag. to mute the alert and go to find mode to locate the Tag. Find Mode: The Base will stop the find mode alert temporarily, emit alert (2 chirps), display a message for 2 seconds and then revert to find mode operation. Page 17 6.2 Outside Comfort Zone Alert The Base will sound an alarm when Tag/Tags are out of the predetermined comfort zone. The Tag comfort zone alert is: • 1 chirp every second under normal mode. • No alert under silent mode. The Base comfort zone alert is: • 1 chirp (with vibration) every second under normal mode • 3 short vibrations under silent mode. Monitoring Mode: This message and the alert will be dismissed if the Tag is back in the comfort zone. Select Mute to silent the alert on the Base. (Only applicable in normal mode) Select Exit to dismiss the alert and return to the main screen. Select Select and to navigate to the Tag. to request the Tag to emit a Return to Base alert. Find Mode: The Base will stop the find mode alert temporarily, emit alert (2 chirps), display a message for 2 seconds and then revert to find mode operation. Page 18 6.3 Out of Range (OOR) Alert When the Tag is out of range, it will send out an alert. The Tag out of range alert is: • 1 chirp every 2 seconds for 5 minutes under normal mode. • No alert under silent mode. The Tag out of range alert on the Base is: • 1 chirp (with vibration) every second under normal mode. • 3 short vibrations under silent mode Monitoring Mode: The Base will emit an alert and display message until the Tag is within range again. Select Mute to silent the alert on the Base. (Only applicable in normal mode) Select Exit to dismiss the alert and return to the main screen. Find Mode: The Base will stop the find mode alert temporarily, emit alert (2 chirps), display a message for 2 seconds and then revert to find mode operation. Page 19 6.4 Tag Low Battery Alert When the Tag’s battery goes too low, it will sound Low Battery Alert. The Base will display a message to indicate which Tag‘s battery is low. The Tag low battery alert is: • 3 chirps under normal mode • No alert under silent mode. The Tag low battery alert on the Base is: • 3 chirps (with vibration) under normal mode. • 1 short vibration under silent mode. Monitoring Mode: The Base will display a message for 2 seconds and then revert to monitoring mode operation. Find Mode: The Base will stop the find mode alert temporarily, emit alert (2 chirps), display a message for 2 seconds and then revert to find mode operation. Note: Tags need to be re-associated every time a battery is replaced. Page 20 6.5 Base Low Battery Alert When the Base battery level falls too low, the Base will sound a low battery alert and turn on a low battery indicator message to indicate that the battery is low. The Base will now operate with only audio for normal alert and without audible beeps in find mode to locate the Tag, and turn off the backlight on the Base. The Base low battery alert is: • 3 chirps (without vibration) under normal mode. • 1 short vibration under silent mode. Monitoring Mode: The Base will turn on the low battery indication, display a message for 2 seconds and then revert to monitoring mode operation. Find Mode: The Base will turn on the low battery indication, display a message for 2 seconds and then revert to find mode operation. 6.6 Flat Battery Alert Once the battery level goes too low, the Base will emit the Flat battery alert, a message will be displayed for 2 seconds and then the Base will shut down, showing a blank screen. Flat Battery Shutdown The Base flat battery alert is: • 3 chirps (without vibration) under normal mode. • 1 short vibration under silent mode. Note: The Base does not need to be re-associated with the Tag/Tags when batteries are replaced. Page 21 7: Advance Settings for Base From the Main Menu > select Advance Settings Advance Settings Menu The user can edit Tag alert, Base alert and RF Channel (Operating channel) via this menu. Select Back to return to the main menu. 7.1 Tag Alert The following alerts settings for the Tag are supported: Silent Mode: Tag never beeps. Normal Mode: Tag will beep in Association Mode, Find Mode, outside the Comfort Zone, out of range, panic button, tag low battery and return to base. Step 1: From Advance Settings Menu > select Tag Alert. Select Back to return to previous screen. Step 2: Select the Tag alert mode you prefer, and select OK. Or Select Back to return to previous screen. Page 22 7.2 Base Alert User can specify how the Base generates an alert. The following alert settings for the Base are supported: Silent Mode: Vibrate Only. Normal Mode: Audible and Vibrate. Step 1: From Advance Settings Menu > select Base Alert. Select Back to return to previous screen. Step 2: Select the Tag alert mode you prefer, and select OK. Or Select Back to return to previous screen. Page 23 7.3 RF Channel Occasionally, due to external interference, it may be necessary to switch the channel of operation for the Tag(s) and the Base. Step 1: From Advance Settings Menu > Select RF Channel. Step 2: Select Yes to proceed to change the channel. Or Select No to return to previous screen without any changes made. Note: Tags need to be re-associated to the Base after a new channel is selected. Step 3: Select the channel (Channel 1 to 3) which you prefer by pressing and and select OK to confirm. Or Select Back to return to previous screen without any changes. Step 4: Select Done to stop searching for Tag/Tags; unregister all tags and return to the main screen. Note: Once a new channel is entered, the Base will proceed to unregister from all Tags and return to the main screen (no association). Ensure that Tags which are out of range are properly unregistered by removing the battery. Page 24 8 Trouble Shooting Guide Q1: My Wrist Tag does not appear on the register tag menu. A1: Press the panic button on the Tag when the Base is in the register tag menu. Q2: My Wrist Tag does not appear on my monitoring screen but I have successfully registered it on the register tag menu. A2: Press the panic button on the Tag when the Base is in the main screen (monitoring mode). Q3: My Wrist Tag LED is ON permanently instead by blinking. A3: The Wrist Tag is on low battery mode. Change the battery and re-associate to the Base. Q4: The Tag disappeared on my monitoring screen. A4: This could be due to environmental conditions. You should be able to find the Tag again by rotating through a 360 degree angle. Page 25 Support Information For any support or enquiry, please contact us at our helpline (0844 543 63 63) between 9:00am to 5:30pm from Monday to Friday. To purchase additional merchandise please visit us at www.iseeka.com or call 0844 543 63 63 Iseeka Products are not designed to deter or prevent kidnappings, abductions, runaways or missing persons. Product quality, reliability and accuracy may be affected by environmental or physical conditions in the area where products are being used. Environmental or physical conditions which may affect the quality, accuracy or reliability of products include, but are not limited to, walls, floors, ceilings, metal structures, vehicles, partitions, furniture, windows, motors, bodies of water or other wireless electronic devices, lighting and atmospheric conditions. Iseeka can operate up to a distance of a quarter mile range based on a clear line of sight. The Tag is designed to be waterproof of up to 1 m for a duration of 30 minutes based on the Ingress Protection rating 7(standard). Full warranty information is available at www.iseeka.com/warranty. The information in this user guide is for information only and is subject to change without notice. Whilst reasonable efforts have been made in the preparation of these instructions to ensure its accuracy, Iseeka Ltd assumes no liability resulting from errors or omissions in this user guide, or the information contained herein. Iseeka Ltd, reserves the right to make changes to the product design without reservation and without notification to its users. Page 26 Iseeka Product Guarantee Note: Nothing in this express warranty affects the statutory right available to the consumer. Iseeka (the Company) WARRANTS to the user that if the Base unit or Wrist-Tag are or become defective and the defect results from faulty materials and or workmanship and not in any way from accident, misuse or mishandling by the user, the company shall, at its sole option, repair or replace such defective products or part thereof free of charge on the following basis:1, In the case of components and of workmanship – for a period of 12 months from the date of purchase by the user. The customers dated bill of sale shall be evidence of the date of purchase. This warranty shall be null and void if the products are tampered with, misused or abused, or if the serial numbers are defaced or removed. IMPORTANT NOTICE To obtain service under this guarantee, you are advised to use the following contact details for Iseeka limited: Head Office: Iseeka Limited, Units 3 / 4 Priory Tec Park, Saxon Way, Hessle, Hull, HU13 9PB Telephone: 0844 543 63 63 Email: sales@iseeka.com This product has been designed in the UK and Manufactured in Malaysia for Iseeka Ltd in compliance with ISO 9001:2000 Certification. www.iseeka.com FCC ID for Base Unit : VDQBU10 FCC ID for Wrist Tag : VDQWT10 Page 27 FCC Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with Part 15 of the FCC rules. Operation is subject to the condition that this device does not cause harmful interference. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with this User Guide, may cause harmful interference to radio communications. There is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, the user is encouraged to consult the dealer or an experienced radio/TV technician for help. Page 28
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