Dell Client Management Pack Version 4 1 For Microsoft System Center Operations Manager Owners Manual 4.1 Installation Guide
2014-11-13
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A5_bk0.book Page 1 Tuesday, October 4, 2011 12:36 PM Dell Client Management Pack Version 4.1 For Microsoft System Center Operations Manager 2007 R2/SP1 and System Center Essentials 2007 SP1/ 2010 Installation Guide A5_bk0.book Page 2 Tuesday, October 4, 2011 12:36 PM Notes NOTE: A NOTE indicates important information that helps you make better use of your computer. ____________________ Information in this publication is subject to change without notice. © 2011 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, Latitude™, Optiplex™, Precision™, and Vostro™, are trademarks of Dell Inc. Microsoft®, Vista®, Windows®, and Windows Server® are either trademarks or registered trademarks of Microsoft Corporation in the United States and other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Dell is not responsible for the availability of external websites or their contents. 2011 - 10 A5_bk0.book Page 3 Tuesday, October 4, 2011 12:36 PM Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . 5 . . . . . . . . . . . 5 . . . . . . . . . . . . 6 Managed System Requirements Configuring Management Server Action Account With Normal User Privilege . . . . . . . . . . . 6 . . . . . . . . . . 7 . . . . . . . . . . . . . . . . . . . 7 Installing the Dell Client Management Pack v4.1 . . . . . . . . . . . . . . . . Pre-Import Tasks 5 . . . . . . . . . Management Station Requirements Accessing the Management Pack 5 Importing the Management Pack . . . . . . . . . . Microsoft Guidelines for Performance and Scalability for SCOM . . . . . . . . . . . . . . . . . . . Upgrading From Previous Management Packs . 7 8 . . . . . 9 Upgrading From Dell Client Management Pack 4.0 . . . . . . . . . . . . . . . . . . . . . . . . 9 Upgrading From Dell Client Management Pack 3.x . . . . . . . . . . . . . . . . . . . . . . . . 9 . . . . . . . . . . . . . 9 Deleting the Management Packs Security Considerations . . . . . . . . . . . . . . . . . Contents 10 3 A5_bk0.book Page 4 Tuesday, October 4, 2011 12:36 PM 4 Contents A5_bk0.book Page 5 Tuesday, October 4, 2011 12:36 PM 1 Introduction This guide describes how to install the Dell Client Management Pack version 4.1 for Microsoft System Center Operations Manager (SCOM) 2007 SP1/R2, System Center Essentials (SCE) 2007 SP1/2010. NOTE: All references to SCOM in this guide are applicable to SCE as well, unless otherwise explicit product and version information is mentioned. Prerequisites Management Station Requirements The management station requirements to install the Dell Client Management Pack version 4.1 and import the Dell Client Management Pack are: • SCOM 2007 SP1/R2 or SCE 2007 SPI/2010 to support the Dell Client Management Pack. • Microsoft .NET version 2.0 or later to install SCOM or SCE. • Administrator access on the system to install SCOM or SCE and to import the Dell Client Management Pack. Managed System Requirements Install Dell OpenManage Client Intrumentation (OMCI)on all Dell Client computer systems. • Ensure that all the managed systems have a valid and a fully qualified domain name (FQDN) that you can communicate to, from the management station. • For the Management Pack to function with a complete feature set, ensure the SCOM Management Server Action account has administrator privileges on all Dell managed systems. 5 A5_bk0.book Page 6 Tuesday, October 4, 2011 12:36 PM • It is recommended that you install the latest OMCI version (8.0.1) to manage the Dell Client systems. • The minimum supported version for this release of the Client Management Pack is OMCI 7.8 and above. NOTE: You can download the latest version of OMCI from support.dell.com. Accessing the Management Pack The Dell Client Management Pack version 4.1 (Dell.WindowsClient.mp) is a stand-alone management pack with a base folder utility. It is packaged in the self extracting executable Dell_Client_Management_Pack_v4.1_A00.exe file that contains the following: • Dell.Connections.HardwareLibrary.mp (Base Folder Utility 4.0) • Dell.WindowsClient.mp • DellMPv41_Client_Readme.txt • DellMPv41_Client_IG.pdf NOTE: The Dell_Client_Management_Pack_v4.1_A00.exe is also available at support.dell.com. Configuring Management Server Action Account With Normal User Privilege To configure Management Server Action Account with normal user privileges: 1 Install SCOM on the management station, with the Management Server Action Account as a Domain user (non Domain Administrator). 2 Add the Management Server Action Account as part of the local admin group. 3 Install the Operations Manager Agent on the managed system (Auto Agent Push/ Manual Install). 4 Once the discovery and monitoring of a managed system is successfully initiated in the Operations Manager Console, remove the Management Server Action Account from the local admin group. NOTE: You may need to reboot the management station to ensure that the Management Server Action Account no longer has administrator privileges. 6 A5_bk0.book Page 7 Tuesday, October 4, 2011 12:36 PM 5 Import the Dell Management Pack on management station. 6 Rediscover the managed system. NOTE: The discovery of the managed system depends on the discovery cycle time. Installing the Dell Client Management Pack v4.1 To install the Dell Client Management Pack version 4.1, perform the following: Pre-Import Tasks Before you import the Dell Client Management Pack to SCOM: 1 Download the management pack from support.dell.com to the destination directory on your local system. 2 Extract the management pack to a location of your choice on the management station. The default location is C:\Dell Management Packs\Client Management Pack\4.1. 3 Import the Management Packs. For more information, see Importing the Management Pack. Importing the Management Pack NOTE: Import the base folder utility (Dell.Connections.HardwareLibrary.mp) before importing the client management pack. To import the client management pack, use the SCOM/ SCE Import Management Pack wizard: 1 The Dell_Client_Management_Pack_v4.1_A00.exe is a self-extracting.exe file. 2 Copy the downloaded file to the destination directory on your local system’s hard drive. 3 Open the Dell_Client_Management_Pack_v4.1_A00.exe file to extract any of the Management Packs or utilities. 7 A5_bk0.book Page 8 Tuesday, October 4, 2011 12:36 PM 4 Click StartProgramsSystem Center Operations Manager 2007/ System Center Essentials and select Operations Console. 5 Click Administration on the navigation pane. 6 Expand the Administration tree, right-click Management Packs, and select Import Management Packs. 7 Click Add. Select Add from disk. 8 Type or browse to the Management Pack location, usually the same location that you downloaded and extracted the contents of the Dell_Client_Management_Pack_v4.1_A00.exe file. 9 Select the Management Pack you want to import and click Open. The Import Management Packs screen appears with the selected Management Packs/utilities displayed in the Import List. 10 Click Install to complete the task. Microsoft Guidelines for Performance and Scalability for SCOM For optimal performance, deploy device-specific Dell Management Packs on different management stations. For information on Microsoft’s recommendations for scalability, see technet.microsoft.com/hi-in/library/bb735402(en-us).aspx NOTE: Ensure that the Autogrow option is enabled in Operations Manager Database. 8 A5_bk0.book Page 9 Tuesday, October 4, 2011 12:36 PM Upgrading From Previous Management Packs If you have installed an earlier version of Dell Client Management Pack, you can directly upgrade to the current version. Upgrading From Dell Client Management Pack 4.0 You can upgrade from the Dell Client Management Pack version 4.0 to version 4.1. To upgrade to the current version: 1 Follow the steps as given in Installing the Dell Client Management Pack v4.1. 2 Import the new management pack. For more information, see Importing the Management Pack. NOTE: When you upgrade from version 4.0 to version 4.1, the devices that displayed a critical or warning state before upgrading, display a normal state after upgrading, even though they are still in critical or warning state. The devices display the correct health status only in the subsequent monitoring cycle. NOTE: After you upgrade the management pack to version 4.1, you may see some of the components in Diagram view still displaying default icons. Restart the Operations Console with the /clearcache option to see the new icons. Upgrading From Dell Client Management Pack 3.x Upgrading from the 3.x version is not supported. Ensure that you delete Dell Client Management Pack 3.x (Dell.Connections.Client.mp) before importing Dell Client Management Pack version 4.1. Deleting the Management Packs While deleting the Dell Client Management Pack, ensure that you delete the management pack before deleting the base folder utility. To delete management packs or utilities: 1 Select AdministrationManagement Packs in the SCOM/ SCE Operations Console. 2 Select the Dell Management Pack you want to delete from the Management Packs pane. 9 A5_bk0.book Page 10 Tuesday, October 4, 2011 12:36 PM 3 Right-click the selected Dell Management Pack or utility and click Delete. After deleting a Management Pack or utility, it is recommended that you relaunch the SCOM/ SCE Console. NOTE: Deleting any of the Management Packs may affect the scope of some user roles. Security Considerations Operations Console access privileges are handled internally by SCOM/ SCE.This can be set up using the User Roles option under Administration Security feature on the SCOM/ SCE console. The profile of your role determines what actions you can perform. For more information on security considerations, see the Microsoft Operations Manager 2007 SP1, Microsoft Operations Manager 2007 R2, or the Microsoft Systems Centre Essentials SP1/ SCE 2010 online help. 10
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