Dell Client Management Pack Version 5 1 For Microsoft System Center Operations Manager Owners Manual 5.1 Installation Guide

2014-11-13

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Dell Client Management Pack Version 5.1 For
Microsoft System Center Operations Manager
Installation Guide

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property
laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names
mentioned herein may be trademarks of their respective companies.
2014 - 01
Rev. A00

Contents
1 Introduction..................................................................................................................................5
Prerequisites.............................................................................................................................................................5
Management System Requirements..................................................................................................................5
Managed System Requirements........................................................................................................................ 5
Contents Of The Management Pack.........................................................................................................................5
Importing The Dell Client Management Pack...........................................................................................................6
Upgrading From Previous Management Packs........................................................................................................6
Upgrading From Dell Client Management Pack 3.x............................................................................................6
Deleting The Management Packs............................................................................................................................ 6
Security Considerations............................................................................................................................................7

4

Introduction
This guide provides instructions to install the Dell Client Management Pack version 5.1 for Microsoft System Center 2012
R2 Operations Manager, Microsoft System Center 2012 SP1 Operations Manager, Microsoft System Center 2012
Operations Manager, and Microsoft System Center Operations Manager 2007 R2.
NOTE: All references to OpsMgr in this guide are applicable to System Center 2012 R2 Operations Manager,
System Center 2012 SP1 Operations Manager, System Center 2012 Operations Manager, and System Center
Operations Manager 2007 R2, unless otherwise specified.

Prerequisites
This section lists the requirements to install and use the Dell Client Management Pack version 5.1.

Management System Requirements
•

System Center 2012 R2 Operations Manager, System Center 2012 SP1 Operations Manager, System Center 2012
Operations Manager, or System Center Operations Manager 2007 R2.

•

Microsoft .NET version 3.5 or later to install OpsMgr.

•

Administrator access to install OpsMgr and to import the Dell Client Management Pack.

Managed System Requirements
•

Install Dell OpenManage Client Instrumentation (OMCI) version 8.1 or above on all Dell managed systems. For more
information on installing OMCI on your managed systems, see OMCI Installation Guide at dell.com/support/manuals.

•

Make sure that all the managed systems have a valid and a fully qualified domain name (FQDN) that you can
communicate to from the management system.

•

For the management pack to function with a complete feature set, make sure that the OpsMgr Management Server
Action account has administrator privileges on all Dell managed systems.

•

The minimum supported version for this release of the Client Management Pack is OMCI 8.1.
NOTE: It is recommended that you install the latest version of OMCI (8.2). You can download the latest version
of OMCI from dell.com/support.

Contents Of The Management Pack
The Dell Client Management Pack version 5.1 (Dell.WindowsClient.mp) is a standalone management pack with a base
folder utility. It is packaged in a self extracting executable file (Dell_Client_Management_Pack_v5.1_A00.exe) that
contains:
•

Dell.WindowsClient.mp — Dell Client Management Pack 5.1

•

Dell.Connections.HardwareLibrary.mp — Base Folder Utility 4.0

•

DellMPv5.1_Client_Readme.txt — Readme File

•

DellMPv5.1_Client_IG.pdf — Installation Guide
NOTE: The Dell_Client_Management_Pack_v5.1_A00.exe file is also available at dell.com/support.

5

Importing The Dell Client Management Pack
NOTE: Import the base folder utility (Dell.Connections.HardwareLibrary.mp) before importing the client
management pack.
To import the client management pack:
1.

Download the self-extracting Dell_Client_Management_Pack_v5.1_A00.exe file from dell.com/support to a
destination directory on the management system.

2.

Run the Dell_Client_Management_Pack_v5.1_A00.exe file to extract any of the Management Packs or utilities.
The default location is C:\Dell Management Packs\Client Management Pack\5.1.

3.

Launch the OpsMgr console.

4.

In the navigation pane, click Administration.

5.

Expand the Administration tree, right-click Management Packs, and click Import Management Packs.

6.

Click Add and select Add from disk.

7.

Type or browse to the location where you extracted the management packs.

8.

Select Dell Client Management Pack (Dell.WindowsClient.mp) and Base Folder Utility 4.0
(Dell.Connections.HardwareLibrary.mp) and click Open.
The Import Management Packs screen is displayed with the selected management packs or utilities in the Import
List.

9.

Click Install to import the management pack.

10. After importing the management pack, click Close.

Upgrading From Previous Management Packs
You can upgrade from Dell Client Management Pack version 5.0 and, 4.x by importing version 5.1 management pack. To
import the Dell Client Management Pack version 5.1 follow the steps in Importing the Management Pack.
NOTE: When you upgrade from version 5.0 or 4.x to version 5.1, the devices that displayed a critical or warning
state before upgrading, display a normal state after upgrading, even though they are still in a critical or warning
state. The devices display the correct health status only in the subsequent monitoring cycle.
NOTE: After you upgrade the management pack to version 5.1, you may see some of the components in Diagram
view still displaying the default icons. To see the new icons, restart OpsMgr with the /clearcache option.

Upgrading From Dell Client Management Pack 3.x
Upgrading from the 3.x version is not supported. Make sure that you delete Dell Client Management Pack 3.x
(Dell.Connections.Client.mp) before importing Dell Client Management Pack version 5.1.

Deleting The Management Packs
CAUTION: Deleting any of the Management Packs may affect the scope of some user roles.
NOTE: While deleting the Dell Client Management Pack, make sure that you delete the management pack before
deleting the Dell Base Hardware Library as management pack has a dependency on the Dell Base Hardware
Library.

6

To delete management packs or utilities:
1.

Launch the OpsMgr console.

2.

In the navigation pane, click Administration.

3.

Expand Administration and click Management Packs.

4.

Select the Dell Client Management Pack from the Management Packs pane.

5.

Right-click Dell Client Management Pack and click Delete.

6.

Right-click Dell Base Hardware Library and click Delete.
After deleting a Management Pack or utility, it is recommended that you relaunch the OpsMgr console.
NOTE: If any other Dell Management Pack Suite like Dell Server Management Pack Suite and so on is
installed on the system, OpsMgr will not delete the Dell Base Hardware Library .

Security Considerations
The Operations Console access privileges are handled internally by OpsMgr. This can be set up using the User Roles
option under Administration → Security feature in the OpsMgr console. The profile of your role determines what actions
you can perform.
For more information on security considerations, see the documentation for Microsoft System Center 2012 R2 Operations
Manager, Microsoft System Center 2012 SP1 Operations Manager, Microsoft System Center 2012 Operations Manager,
or Microsoft System Center Operations Manager 2007 R2 at technet.microsoft.com.

7



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