Dell Computer Monitor S2409W Users Manual User Guide Operating Instructions

S2409W to the manual 1d32e548-ed8b-4462-8137-5d47ddf4423a

2015-02-09

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Dell™ S2409W Flat Panel Monitor User's Guide
About Your Monitor
Setting Up the Monitor
Operating the Monitor
Solving Problems
Appendix

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft a n d Windows are either trademarks or registered trademarks of Microsoft Corporation in
the United States and/or other countries; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. ENERGY STAR is a registered
trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy
efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.

Model S2409Wb
June 2008 Rev. A01

Back to Contents Page

About Your Monitor
Dell™ S2409W Flat Panel Monitor User's Guide
Package Contents
Product Features
Identifying Parts and Controls
Monitor Specifications
Plug and Play Capability
LCD Monitor Quality & Pixel Policy
Maintenance Guidelines

Package Contents
Your monitor ships with the components shown below. Ensure that you have received all the components and contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your Monitor. Some features or media may not be available in certain countries.

Monitor with stand

Power Cable

VGA Cable

DVI Cable

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Drivers and Documentation media
Quick Setup Guide
Safety Information

Product Features
The S2409W flat panel display has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD). The monitor features include:
■ 24-inch (609.6 mm) viewable area display.
■ 1920 x 1080 resolution, plus full-screen support for lower resolutions.
■ Wide viewing angle to allow viewing from a sitting or standing position, or while moving from side to side.
■ Tilt adjustment capability.
■ Removable pedestal and Video Electronics Standards Association (VESA) 100 mm mounting holes for flexible mounting solutions.
■ Plug and play capability if supported by your system.
■ On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
■ Software and documentation CD which includes an information file (INF), Image color Matching File (ICM), and product documentation.
■ Energy Saver feature for Energy Star compliance.
■ Security lock slot.

Identifying Parts and Features
Front View

Front View
Label Description
1

OSD Menu/Exit

Brightness/Contrast/Up ( )

Auto-adjust/Down ( )

Input Source Select/Select

Power button (with power light indicator)

Front panel controls

Back View

Back view Back View with monitor stand

Label

Description/Use

VESA mounting holes (100mm)
(Behind attached base plate)

To mount the monitor.

Barcode serial number label

To contact Dell for technical support.

Security lock slot

To help secure your monitor.

Dell Soundbar mounting brackets

To attach the optional Dell Soundbar.

Regulatory rating label

Lists the regulatory approvals.

Cable management slot

To organize cables by placing them through the slot.

Side View

Right side

Left side

Bottom View

Bottom view

Label Description
1

AC power cord connector

Audio PC jack

Audio line out

DVI connector

HDMI connector

VGA connector

Monitor Specifications
Power Management Modes
If you have VESA's DPMS™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in
use. This is referred to as Power Save Mode. If input from a keyboard, mouse or other input devices is detected by the computer, the monitor will automatically
"wake up". The following table shows the power consumption and signaling of this automatic power-saving feature:
VESA Modes

Horizontal
Sync

Vertical Sync

Normal operation

Active

Active-off mode

Inactive

Switch off

Active

Video

Power
Indicator

Power Consumption

Active

White

45 W (maximum)
31 W (normal)*

Blanked

Amber

Less than 2 W

Off

Less than 1 W

* Without Audio
Activate the computer and the monitor to gain access to the OSD.

NOTE: This monitor is ENERGY STAR®-compliant.

NOTE: Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the
monitor.

Pin Assignments
VGA Connector

Pin
Number

15-pin Side of the
Connected Signal Cable

Video-Red

Video-Green

Video-Blue

GND

Self-test

GND-R

GND-G

GND-B

Computer 5V/3.3V

GND-sync

GND

DDC data

H-sync

V-sync

DDC clock

DVI Connector

Pin
Number

24-pin Side of the Connected Signal
Cable

TMDS RX2-

TMDS RX2+

TMDS Ground

Floating

DDC Clock

DDC Data

Floating

TMDS RX1-

TMDS RX1+

TMDS Ground

Floating

+5V/+3.3V power

Self test

Hot Plug Detect

TMDS RX0-

TMDS RX0+

TMDS Ground

Floating

TMDS Ground

TMDS Clock+

TMDS Clock-

HDMI Connector

Pin
Number

19-pin Side of the Connected Signal
Cable

TMDS DATA 2+

TMDS DATA 2 SHIELD

TMDS DATA 2-

TMDS DATA 1+

TMDS DATA 1 SHIELD

TMDS DATA 1-

TMDS DATA 0+

TMDS DATA 0 SHIELD

TMDS DATA 0-

TMDS CLOCK

TMDS CLOCK SHIELD

TMDS CLOCK-

CEC

Reserved (N.C. on device)

DDC CLOCK (SCL)

DDC DATA (SDA)

DDC/CEC Ground

+5V POWER

HOT PLUG DETECT

Flat Panel Specifications
Screen type

Active matrix - TFT LCD

Screen dimensions

24 inches (24-inch viewable image size)

Preset display area:
Horizontal

531.36 mm (20.94 inches)

Vertical

298.89 mm (11.76 inches)

Pixel pitch

0.276 mm

Viewing angle

160° (vertical) typical, 170° (horizontal) typical

Luminance output

300 CD/m ²(typical)

Contrast ratio

1000 to 1 (typical)

Faceplate coating

Antiglare with hard-coating 3H

Backlight

CCFL edgelight system

Response Time

5 ms typical

Color Gamut

85%*

* S2409W Color Gamut (Typical) is based on CIE1976 (85%) and CIE1931 (72%).

Resolution
Horizontal scan range

30 kHz to 83 kHz (automatic)

Vertical scan range

50 Hz to 76 Hz (automatic)

Optimal preset resolution

1920 x 1080 at 60 Hz

Highest preset resolution

1920 x 1080 at 60 Hz

Video Supported Modes
Video display capabilities (DVI playback)

480i/480p/576i/576p/720p/1080i/1080p (Supports HDCP)

Video display capabilities (HDMI playback)

480i/480p/576i/576p/720p/1080i/1080p

Preset Display Modes
Display Mode

Horizontal
Frequency
(kHz)

Vertical
Frequency (Hz)

Pixel Clock
(MHz)

Sync Polarity
(Horizontal/Vertical)

VGA, 720 x 400

31.5

70.1

28.3

-/+

VGA, 640 x 480

31.5

59.9

25.2

-/-

VESA, 640 x 480

37.5

75.0

31.5

-/-

VESA, 800 x 600

37.9

60.3

40.0

+/+

VESA, 800 x 600

46.9

75.0

49.5

+/+

VESA, 1024 x 768

48.4

60.0

65.0

-/-

VESA, 1024 x 768

60.0

75.0

78.8

+/+

VESA, 1152 x 864

67.5

75.0

108.0

+/+

VESA, 1280 x 1024

64.0

60.0

108.0

+/+

VESA, 1280 x 1024

80.0

75.0

135.0

+/+

VESA, 1920 x 1080

67.2

60.0

173.0

-/+

VESA, 1920 x 1080

66.6

59.9

138.5

+/-

Electrical

Video input signals

Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75 ohm input
impedance
Digital DVI-D TMDS, 600mV for each differential line, positive
polarity at 50 ohm input impedance
HDMI, 600mV for each differential line, 100 ohm input
impedance per differential pair

Synchronization input signals

Separate horizontal and vertical synchronizations, polarity-free
TTL level, SOG (Composite SYNC on green)

AC input voltage/frequency/current

100 to 240 VAC/50 or 60 Hz + 3 Hz/2.0A (Max.)

Inrush iso surge current

120 V: 30 A (Max.)
240 V: 60 A (Max.)

Physical Characteristics
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Connector type

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Signal cable type

D-sub: blue connector
DVI-D: white connector
HDMI

D-sub: Detachable, Analog, 15pin, shipped attached to
the monitor
DVI-D: Detachable, Digital, 24pin, shipped detached from
the monitor
HDMI

Dimensions (with stand)
Height

416.19 mm (16.385 inches)

Width

576.96 mm (22.715 inches)

Depth

222.6 mm (8.764 inches)

Dimensions (without stand)
Height

344.49 mm (13.563 inches)

Width

576.96 mm (22.715 inches)

Depth

63.38 mm (2.495 inches)

Stand dimensions
Height

285 mm (11.22 inches)

Width

222.6 mm (8.764 inches)

Depth

222.6 mm (8.764 inches)

Weight
Weight with packaging

8.55 kg ( 18.83 lb)

Weight with stand assembly and cables

8.09 kg ( 17.82 lb)

Weight without stand assembly
(For wall mount or VESA mount considerations no cables)

5.01 kg ( 11.04 lb)

Weight of stand assembly

1.14 kg (2.51 lb)

Environmental
Temperature

Operating

0° to 40° C (32° to 104°F)

Non-operating

Storage: 0° to 60° C (32° to 140° F)
Shipping: -20° to 60° C (-4° to 140° F)

Humidity

Operating

10% to 80% (non-condensing)

Non-operating

Storage: 5% to 90% (non-condensing)
Shipping: 5% to 90% (non-condensing)

Altitude

Operating

3,657.60 m (12,000 ft) max

Non-operating

12,192 m (40,000 ft) max

Thermal dissipation

154 BTU/hour (maximum)
119 BTU/hour (typical)

Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. If required,
the user can select different settings, but in most cases monitor installation is automatic.

LCD Monitor Quality & Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed
pixel that appears as an extremely tiny dark or bright discolored spot. When the pixel remains permanently lit, it is known as a “bright dot.” When the pixel
remains black, it is known as a “dark dot.”

In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered
normal and within competitive standards. For more information, see Dell Support site at: support.dell.com.

Maintenance Guidelines
Caring for Your Monitor
CAUTION: Read and follow the Safety Instructions before cleaning the
monitor.
CAUTION: Before cleaning the monitor, unplug the monitor from the electrical
outlet.

For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:
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To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the
antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.
If you notice a white powder when you unpack your monitor, wipe it off with a cloth.
Handle your monitor with care as dark-colored monitors may scratch and show white scuff marks more than lighter-colored monitors.
To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.

Back to Contents Page

Appendix
Dell™ S2409W Flat Panel Monitor User's Guide
Safety Instructions
FCC Notice (U.S. Only) and Other Regulatory Information
Contacting Dell

CAUTION: Safety Instructions
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Safety Information.

FCC Notice (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.

Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product
catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer service issues:
1.
2.
3.
4.
5.

Visit support.dell.com.
Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.
Click Contact Us on the left side of the page.
Select the appropriate service or support link based on your need.
Choose the method of contacting Dell that is convenient for you.

Back to Contents Page

Setting Up Your Monitor
Dell™ S2409W Flat Panel Monitor

If you have a Dell™ desktop or a Dell™ portable computer with internet access
1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card.
2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920x1080 again.
NOTE: If you are unable to set the resolution to 1920x1080, please contact Dell™ to inquire about a Graphics Adapter that supports these resolutions.

Back to Contents Page

Setting Up Your Monitor
Dell™ S2409W Flat Panel Monitor

If you have a non Dell™ desktop, portable computer, or graphic card
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Select Advanced.
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
5. Please refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920x1080 again.
NOTE: If you are unable to set the resolution to 1920x1080, please contact the manufacturer of your computer or consider purchasing a graphics adapter
that will support the video resolution of 1920x1080.

Back to Contents Page

Operating the Monitor
Dell™ S2409W Flat Panel Monitor User's Guide
Using the Front Panel Controls
Using the On-Screen Display (OSD) Menu
Setting the Optimal Resolution
Using the Dell Soundbar (Optional)
Using the Tilt

Using the Front Panel
Use the control buttons on the side of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls,
an OSD shows the numeric values of the characteristics as they change.

Front panel Button
1
OSD Menu/Exit

Description
The Menu button is used to open and exit the on-screen display (OSD), and exit from menus and sub-menus. See Using the
OSD Menu.

2
Use this button for direct access to the "Brightness" and "Contrast" control menu.
Brightness /Contrast Hot
Key
2 and 3

/
Down and Up

Use these buttons to navigate and adjust the slider bar (decrease/increase ranges) controls in the OSD menu.
Use this button to activate automatic setup and adjustment. The following dialog appears on a black screen as the monitor
self-adjusts to the current input:

Auto Adjust

Auto Adjustment
button allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you
can further tune your monitor by using the Pixel Clock (Coarse), Phase (Fine) controls in the OSD.
NOTE: Auto Adjust does not occur if you push the button while there are no active video input signals or attached
cables.
4

Use the Input Source Select button to select between different video signals that may be connected to your monitor.
/
Input Source Select/Select

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VGA input
DVI-D input
HDMI input

As you cycle through the inputs you will see the following messages to indicate the currently selected input source. It may
take a few seconds for the image to appear.

If either VGA or DVI-D input is selected and both VGA and DVI-D cables are not connected, a floating dialog box as shown
below appears.

Use the power button to turn the monitor on and off.
Power button
(with power light indicator)

The green light indicates that the monitor is on and fully functional. An amber light indicates power save mode.

Using the On-Screen display (OSD) Menu
NOTE: If you change the settings and then either proceed to another menu, or exit the OSD menu, the monitor automatically saves the changes. The
changes are also saved if you change the settings and then wait for the OSD menu to disappear.

1. Push

to launch the OSD menu and display the main menu.

Main Menu for Analog (VGA) Input

Or
Main Menu for non Analog (non VGA) Input

NOTE: Auto Adjust is only available when you are using the analog (VGA) connector.
2. Push the
and
buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the table
for a complete list of all the options available for the monitor.
3. Push the

button once to activate the highlighted option.

4. Push

and

5. Push

to enter the slide bar and then use the

6. Push
Icon

button to select the desired parameter.
and

buttons, according to the indicators on the menu, to make your changes.

to return to the main menu or exit the OSD menu.

Menu and Submenus

Description

Brightness/Contrast

Allows you to adjust the brightness and contrast.

Brightness

Brightness adjusts the luminance of the backlight.
Push the

Contrast

button to increase the brightness and push the

button to decrease the brightness (min 0 ~ max 100).

Adjust the Brightness first, and then adjust the Contrast only if further adjustment is necessary.
Push the
button to increase contrast and Push the
button to decrease contrast (min 0 ~ max 100).
The Contrast function adjusts the degree of difference between the darkest and lightest areas on the monitor screen.

Back

Push

to go back to or exit the main menu.

Auto Adjust

Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use with your particu

NOTE: In most cases, Auto Adjust produces the best image for your configuration. This option is only available when you are using the analog (VGA)
connector.
Input Source

The Input Source menu is to used to select between different video signals that may be connected to your monitor.

Auto Detect

VGA

DVI-D

HDMI

Back

Scan for Sources. Push

to scan for available input signals.

Select VGA input when you are using the analog (VGA) connector. Push

to select the VGA input source.

Select DVI-D input when you are using the Digital (DVI) connector. Push

to select the DVI input source.

Select HDMI input when you are using the HDMI connector. Push

Push

to select the HDMI input source.

to go back to or exit the main menu.

Color Settings

Use the color settings to adjust the Image mode and color format.

Image mode submenu for VGA/DVI-D input

Image mode submenu

NOTE: Image modes are different between the VGA/DVI-D and Video inputs
Input Color Format

Allows you to set the color format to:
PC RGB-Suitable for normal PC graphics display over DVI
HD YPbPr-Suitable for HD video playback over DVI.

Mode Selection

Allows you to set the display mode to Graphics or Video. If your computer is connected to your monitor, choose Graphics. If a DVD, STB, or VCR is con

Preset modes

VGA/DVI-D input

Standard

Multimedia

Game

Mode suitable for desktop applications.

Mode for multimedia applications, eg video playback.

Mode suitable for gaming applications.

Warm

Select warm mode to obtain a red tint. This color setting is typically used for color-intensive applications (photograph image editing, multimedia, movi

Cool

Select cool mode to obtain a bluish tint. This color setting is typically used for text based applications (spreadsheets, programming, text editors, etc.)

Custom (RGB)
Use the

Video input

button to increase or decrease each of the three colors (R, G, B) independently, in single-digit increments, from 0 to 100.

Movie

Game

Sports

Mode suitable for movie playback.

Mode suitable for game applications.

Mode suitable for sports scenes.

Nature

Mode suitable for nature scenes.

Hue
This feature can make the video image color shift from green to purple. Use this feature to adjust the skin tone. Use

increases the green hue in the image
increases the purple hue in the image
NOTE: Hue adjustment is only available for video input.

Saturation
Allows you to adjust the color saturation of the video image. Use

button to adjust the saturation from '0' to '100'

makes video image looks monochrome
makes video image looks colorful
NOTE: Saturation adjustment is only available for video input.

Reset Color Settings

Back

Returns your monitor color settings to those that were set at the time of manufacture.

Push

to go back to or exit the main menu.

Display Settings

Horizontal Position

Use the

and

buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+).

Vertical Position

Use the

and

buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+).

Sharpness

Pixel Clock

This feature can make the image look sharper or softer. Use

to adjust the sharpness from '0' to '100' .

The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. These settings are accessed through the main OSD men
'Image Settings'.
Use the

Phase

and

buttons to adjust for best image quality.

If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine), again.
NOTE: Pixel Clock and Phase Adjustments are only available for "VGA" input.

Reset Display Settings

Back

Resets the display settings to the original factory settings.

Push

to go back to or exit the main menu.

Audio Settings

Line Out Source

Power Save Audio

Reset Audio Settings

Back

Select the source of the audio

Turns the Audio Power on or off during power save mode.

Resets the audio settings to the original factory settings.

Push

to go back to or exit the main menu.

Other Settings

Language

Menu Transparency

Menu Timer

Language option to set the OSD display to one of five languages (English, Espanol, Francais, Deutsch, Japanese).

Allows you to adjust the OSD background from opaque to transparent.

OSD Hold Time: Sets the length of time the OSD will remain active after the last time you pushed a button.
Use the

and

buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.

Menu Lock

Controls user access to adjustments. When selected, no user adjustments are allowed. All buttons are locked except the menu button.
NOTE: When the OSD is locked, pushing the menu button for 15 seconds will unlock and allow user access to all applicable settings.
pushing the menu button for 15 seconds will activate the Menu Lock function.

DDC/CI

DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be adjustable via software on
can disable this feature by selecting "Disable".
Enable this feature for best user experience and optimum performance of your monitor.

LCD Conditioning

If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image retention. Using the LCD Conditioning feature m
several hours. Severe cases of image retention are known as burn-in, the LCD Conditioning feature does not remove burn-in.

Reset all OSD settings to the factory preset values.

Factory Reset

Push

to go back to or exit the main menu.

Back

OSD Warning Messages
When the monitor does not support a particular resolution mode you will see the following message :

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges address
monitor. The recommended mode is 1920 X 1080.
When monitor enters Power Save mode, the following message appears :

Activate the computer and wake up the monitor to gain access to the OSD
If you push any button other than the power button one of the following messages will appear depending on the selected input:
VGA/DVI-D/HDMI input

If either VGA, DVI-D, or HDMI input is selected and all VGA, DVI-D, and HDMI cables are not connected, a floating dialog box as shown below appears.

See Solving Problems for more information.

Setting the Optimal Resolution
To set the optimal resolution for the monitor.
1.
2.
3.
4.

Right-click on the desktop and select Properties.
Select the Settings tab.
Set the screen resolution to 1920 x 1080.
Click OK.

If you do not see 1920 x 1080 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following
procedures.
If you have a Dell desktop or portable computer:
¡

Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.

If you are using a non-Dell computer (portable or desktop):
¡
¡

Go to the support site for your computer and download the latest graphic drivers.
Go to your graphics card website and download the latest graphic drivers.

Using the Dell Soundbar (Optional)
The Dell Soundbar is a stereo two channel system adaptable to mount on Dell flat panel displays. The Soundbar has a rotary volume and on/off control to
adjust the overall system level, a blue LED for power indication, and two audio headset jacks.

Attach mechanism

Headphone connectors

Power indicator

Power/Volume control

Using the Tilt

Tilt
With the built-in pedestal, you can tilt the monitor for the most comfortable viewing angle.

NOTE: The stand is attached when the monitor is shipped from the factory.

Back to Contents Page

Setting Up Your Monitor
Dell™ S2409W Flat Panel Monitor

Important instructions to set the display resolution to 1920x1080 (Optimal)
For optimal display performance while using the Microsoft Windows® operating systems, set the display resolution to 1920 x 1080 pixels by performing the
following steps:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 1920x1080.
4. Click OK.
If you do not see 1920x1080 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the
computer system you are using, and follow the provided directions:
1: If you have a Dell™ desktop or a Dell™ portable computer with internet access.
2: If you have a non Dell™ desktop, portable computer, or graphic card.

Back to Contents Page

Dell™ S2409W Flat Panel Monitor

User Guide
Important instructions to set the display resolution to 1920x1080(Optimal)

Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo, are trademarks of Dell Inc; Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in
the United States and/or other countries. Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. ENERGY STAR is a registered
trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy
efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
M o d el S2409Wb
June 2008 Rev. A01

Back to Contents Page

Setting Up the Monitor
Dell™ S2409W Flat Panel Monitor User's Guide
Connecting the Monitor
Organizing Your Cables
Attaching the Soundbar (optional)

Connecting Your Monitor
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.
To connect your monitor to the computer perform the following steps/instructions:
1.
2.

Turn off your computer and disconnect the power cable.
Connect either the white (digital DVI-D) or the blue (analog VGA) display connector cable to the corresponding video port on the back of your
computer. Do not use both cables on the same computer. Use both the cables only when they are connected to two different computers with
appropriate video systems.

Connecting the white DVI cable

Connecting the blue VGA cable

NOTE: The Graphics are used for the purpose of illustration only. Appearance of the the computer may vary.

After you have completed connecting the DVI/VGA cable, follow the procedure below to complete your monitor setup:
1.
2.
3.

Plug the power cables for your computer and monitor into a nearby outlet.
Turn on the monitor and the computer.
If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems.
Use the cable management slot on the monitor stand to organize the cables.

Organizing Your Cables

After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable management slot to
neatly organize all cables as shown above.

Attaching the soundbar

1. Working from the rear of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.

2. Slide the Soundbar to the left until it snaps into place.
3. Connect the Soundbar with the DC power connector.
4. Insert the mini stereo plug from the rear of the Soundbar into the computer's audio output jack.
NOTICE: Do not use with any device other than the Dell Soundbar
NOTE: Soundbar Power Connector +12V DC output is for optional Soundbar only.

Back to Contents Page

Solving Problems
Dell™ S2409W Flat Panel Monitor User's Guide
Self-Test
Built-in Diagnostics
Common Problems
Product Specific Problems
Troubleshooting the Dell™ Soundbar (Optional)
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1.
2.
3.

Turn off both your computer and the monitor.
Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue
connector) cables from the back of computer.
Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.
While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously
scroll through the screen.

4.
5.

This box also appears during normal system operation, if the video cable becomes disconnected or damaged.
Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you have performed Step 5, check your video controller and computer system.

Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or
with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
To run the built-in diagnostics:
1.
2.

Ensure that the screen is clean (no dust particles on the surface of the screen).
Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.

3.
4.

Press and hold the
and
buttons on the front panel, simultaneously for 2 seconds. A gray screen appears.
Carefully inspect the screen for abnormalities.

5.
6.
7.

Press the
button on the front panel again. The color of the screen changes to red.
Inspect the display for any abnormalities.
Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens.

The test is complete when the white screen appears. To exit, press the

button again.

If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

OSD Warning Messages
For OSD-related issues, see OSD Warning Messages.

Common Problems

The following table contains general information about common monitor problems that you might encounter and the possible solutions.
Common Symptoms
No Video/ Power LED off

What You Experience
No picture

l
l
l

No Video/ Power LED on

No picture or no brightness

l
l
l
l

Poor Focus

Picture is fuzzy, blurry, or ghosting

l
l
l
l
l

Shaky/Jittery Video

Wavy picture or fine movement

l
l
l
l
l

Missing Pixels

LCD screen has spots

l
l
l

Stuck-on Pixels

LCD screen has bright spots

l
l
l

Brightness Problems

Picture too dim or too bright

l
l
l

Geometric Distortion

Screen not centered correctly

l
l
l

Possible Solutions
Ensure that the video cable connecting the monitor and the computer is properly connected and
secure.
Verify that the power outlet is functioning properly using any other electrical equipment.
Ensure that the power button depressed fully.
Increase brightness & contrast controls via OSD.
Perform monitor self-test feature check.
Check for bent or broken pins in the video cable connector.
Run the built-in diagnostics.
Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Eliminate video extension cables.
Reset the monitor to Factory Settings.
Change the video resolution to the correct aspect ration (16:9).
Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Reset the monitor to Factory Settings.
Check environmental factors.
Relocate the monitor and test in another room.
Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
Run the built-in diagnostics.
Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
Run the built-in diagnostics.
Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.
Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.

NOTE: When using 'DVI-D', the positioning adjustments are not available.
Horizontal/Vertical Lines

Screen has one or more lines

l
l
l
l
l

Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check and determine if these lines are also in self-test mode.
Check for bent or broken pins in the video cable connector.

NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not available.
Synchronization Problems

Screen is scrambled or appears
torn

l
l
l
l
l
l

Safety Related Issues

Visible signs of smoke or sparks

l
l

Intermittent Problems

Monitor malfunctions on & off

l
l
l

Missing Color

Picture missing color

l
l
l

Wrong Color

Picture color not good

l
l
l

Image retention from a static
image left on the monitor for a
long period of time

Faint shadow from the static image
displayed appears on the screen

l
l

Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check to determine if scrambled screen appears in self
mode.
Check for bent or broken pins in the video cable connector.
Restart the computer in the safe mode.
Do not perform any troubleshooting steps.
Contact Dell immediately.
Ensure that the video cable connecting the monitor to the computer is connected properly and is
secure.
Reset the monitor to Factory Settings.
Perform monitor self-test feature check to determine if the intermittent problem occurs in self
mode.
Perform monitor self-test feature check.
Ensure that the video cable connecting the monitor to the computer is connected properly and is
secure.
Check for bent or broken pins in the video cable connector..
Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending to the
application.
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD
if the Color Management is turned off.
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
Use the Power Management feature to turn off the monitor at all times when not in use
information, see Power Management Modes).
Alternatively, use a dynamically changing screensaver.

Product Specific Problems
SPECIFIC SYMPTOMS

WHAT YOU EXPERIENCE

Screen image is too small

Image is centered on screen, but
does not fill entire viewing area

Perform monitor reset on "Factory Reset"

Cannot adjust the monitor with
the buttons on the front panel

OSD does not appear on the
screen

Turn the monitor off and unplug the power cord and then plug back and power on

No Input Signal when user
controls pressed

No picture, the LED light is green.

Check the signal source Make sure the Computer is not in power saving by moving mouse or
pressing any key on the keyboard.
Check whether the signal cable is plugged in and seated properly. Re-plug the signal cable if
necessary.
Re-boot the computer or video player.

Due to the non-standard formats of DVDs, the monitor may not show the full screen pictures.

The monitor will not fill the entire
screen.

When press "
", "
" or
"Menu" key, the message " No
VGA cable", "No DVI-D cable" or
"No HDMI cable " will appear.
The picture can't fill the height or
width of the screen.

POSSIBLE SOLUTIONS

NOTE: When choosing DVI-D or HDMI, Auto Adjust function is not available.

Troubleshooting the Dell™ Soundbar
COMMON SYMPTOMS
No Sound

WHAT YOU EXPERIENCE
Soundbar has power - power
indicator is on.

POSSIBLE SOLUTIONS
l
l
l
l
l
l

Distorted Sound

Computer's sound card is used
as the audio source.

l
l
l
l
l
l
l
l

Distorted Sound

Other audio source is used.

l
l
l
l
l

Unbalanced Sound Output

Sound from only one side of
Soundbar

l
l
l
l
l
l

Low Volume

Volume is too low.

l
l
l
l
l

Back to Contents Page

Plug the audio line-in cable into the computer's audio out jack.
Set all Windows volume controls to their maximum.
Play some audio content on the computer (i.e. audio CD, or MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (i.e. portable CD player).

Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).

Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the audio source.
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.

Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card or audio
source.
Set all Windows audio balance controls (L-R) to their midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).

Clear any obstructions between the Soundbar and the user.
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.
Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (i.e. portable CD player).

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