Dell Lifecycle Controller 1 2 Users Manual 1.2 User’s Guide
2015-01-05
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Page Count: 94
- Overview
- Unified Server Configurator and Unified Server Configurator - Lifecycle Controller Enabled
- Remote Service Features
- Troubleshooting and Frequently Asked Questions
- Glossary
- Index

Dell™ Lifecycle Controller
Version 1.2
User Guide
LC1_2.book  Page 1  Wednesday, November 18, 2009  9:42 AM

Notes and Cautions
 NOTE: A NOTE indicates important information that helps you make better use of 
your computer.
 CAUTION: A CAUTION indicates potential damage to hardware or loss of data if 
instructions are not followed.
__________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of these material in any manner whatsoever without the written permission of Dell Inc. 
is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft, Windows, 
and Windows Server are registered trademarks of Microsoft Corporation in the United States and/or 
other countries; Red Hat, Red Hat Linux, and Red Hat Enterprise Linux are registered trademarks of 
Red Hat, Inc. in the United States and other countries; SUSE is a registered trademark of Novell, Inc. 
in the United States and other countries. 
Other trademarks and trade names may be used in this document to refer to either the entities claiming 
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and 
trade names other than its own.
August 2009
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Contents 3
Contents
1Overview . . . . . . . . . . . . . . . . . . . . . . . . . .  7
Remote Services . . . . . . . . . . . . . . . . . . .  7
Unified Server Configurator (USC) . . . . . . . . . .  8
2 Unified Server Configurator 
and Unified Server Configurator - 
Lifecycle Controller Enabled  . . . . . . . . .  11
Common Features  . . . . . . . . . . . . . . . . . . . .   11
Launching the Product . . . . . . . . . . . . . . .   12
Using the Wizards  . . . . . . . . . . . . . . . . .   13
Accessing Help . . . . . . . . . . . . . . . . . . .   15
Viewing Readme . . . . . . . . . . . . . . . . . .   15
Updating USC - LCE. . . . . . . . . . . . . . . . .   15
Disabling the Product. . . . . . . . . . . . . . . .   15
Canceling a Request to 
Enter System Services . . . . . . . . . . . . . . .   16
Using USC Settings Wizard. . . . . . . . . . . . .   16
Deploying the Operating System 
Using the OS Deployment Wizard  . . . . . . . . .   17
Hardware Diagnostics . . . . . . . . . . . . . . .   25
Repairing USC  . . . . . . . . . . . . . . . . . . .   26
Repairing USC - LCE  . . . . . . . . . . . . . . . .   26
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4Contents
How to Upgrade to an iDRAC6 Express Card  . . . . . .   27
Installing the iDRAC6 Express Card. . . . . . . . .   27
Transferring an iDRAC6 Express Card 
from an Existing System to a Different System . . .   28
Uninstalling the iDRAC6 Express Card . . . . . . .   28
Unified Server Configurator - 
Lifecycle Controller Enabled Unique Features  . . . . .   29
Updating the Platform using 
the Platform Update Wizard  . . . . . . . . . . . .   29
Rolling Back to Previous BIOS 
and Firmware Versions . . . . . . . . . . . . . . .   32
Updating Devices That Affect Trusted 
Platform Module Settings. . . . . . . . . . . . . .   33
Hardware Configuration  . . . . . . . . . . . . . .   34
Configuring a Local FTP Server  . . . . . . . . . . . . .   54
Requirements for a Local FTP Server. . . . . . . .   54
Creating the Local FTP Server 
Using Dell Server Updates DVD  . . . . . . . . . .   55
Accessing Updates on a Local FTP Server . . . . .   55
Configuring a Local USB Device. . . . . . . . . . . . .   55
Creating the Local USB Repository 
Using Dell Server Updates DVD  . . . . . . . . . .   56
3 Remote Service Features  . . . . . . . . . . .   57
Web Services for Management . . . . . . . . . . . . .   57
Auto-Discovery. . . . . . . . . . . . . . . . . . . . . .   60
Configuring DHCP/DNS . . . . . . . . . . . . . . .   61
Enable and Disable Auto-Discovery Feature . . . .   61
Auto-Discovery Workflow  . . . . . . . . . . . . .   62
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Contents 5
Remote Operating System Deployment . . . . . . . . .   63
Remote Operating System 
Deployment Main Features. . . . . . . . . . . . .   63
Remote Operating System 
Deployment Interface  . . . . . . . . . . . . . . .   63
Operating System Deployment 
Typical Use Case Scenario . . . . . . . . . . . . .   66
A Troubleshooting and 
Frequently Asked Questions . . . . . . . . . .  69
Error Messages  . . . . . . . . . . . . . . . . . . . . .   69
Frequently Asked Questions. . . . . . . . . . . . . . .   82
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  87
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  91
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6Contents
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Overview 7
Overview
In order to provide new and robust server management capabilities, 
the Unified Server Configurator/Unified Server Configurator - Lifecycle 
Controller Enabled (USC/USC-LCE) software product has been enhanced to 
include additional remote services functionality. Since this addition allows for 
a comprehensive approach to server management, the entire set of software 
components is now called Lifecycle Controller 1.2 (LC 1.2).
The LC 1.2 software 
components are built upon the integrated Dell Remote 
Access Controller 6 (iDRAC6) Express card and the Unified Extensible 
Firmware Infrastructure (UEFI) system firmware. The iDRAC6 works together 
with the UEFI firmware to access and manage every aspect of the hardware, 
including component and subsystem management that is beyond the 
traditional BMC (Baseboard Management Controller) capabilities. 
Remote server management is accomplished using the network for 
programmatic web services, while command line (CLI) and graphical user 
interfaces (GUI) are provided by the iDRAC6 card in an operating system-and 
system-power-state independent manner. The UEFI environment provides the 
local console interface, and the infrastructure for locally and remotely managing 
system components.
The remote services functionality enables consoles, such as the Dell Management 
Console (DMC) and partner consoles, to access LC 1.2 features in a 
pre-operating system environment. USC/USC-LCE provides an 
embedded 
solution on the local server to assist with provisioning in a pre-operating 
system environment.
Remote Services
Remote services are accessible over the network using a secured web services 
interface and can be programmatically utilized by applications and scripts. 
Remote services enables existing consoles to perform one-to-many bare metal 
server provisioning. The combination of a new Auto-discovery feature to 
identify and authenticate the attached Dell system to the network and 
integration with one-to-many management consoles reduces the manual 
steps required for server provisioning. Additionally, remote services provides 
remotely accessible operating system deployment related features that 
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8Overview
simplifies the tasks involved in operating system and driver installation. 
For more information on the features supported by the remote services 
provisioning solution, see "Remote Service Features."
Unified Server Configurator (USC)
Unified Server Configurator (USC): Base-level product that uses BMC and 
provides operating system deployment, hardware diagnostics, and USC 
settings capabilities.
Unified Server Configurator - Lifecycle Controller Enabled (USC - LCE): 
Full-featured product that uses iDRAC6 Express and Enterprise cards, and 
provides platform updates, hardware configuration, operating system 
deployment, hardware diagnostics, USC settings, dedicated NIC port, 
virtual KVM, and virtual media capabilities. Dell systems series 200-500 
can be upgraded to USC-LCE. For more information, see your 
Hardware Owner’s Manual.
For information on the supported sytems and operating systems, see the Dell 
Systems Software Support Matrix.
Depending on your system configuration, USC or USC - LCE will display the 
features that are supported by the system. See "Table 1-1" for more details.
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Overview 9
Table 1-1. Product Classification
Dell 
System 
Series
Options
Available Remote 
System Management 
Device
USC or 
USC-LCE Available Features
100 No Options Embedded BMC USC
BMC - Operating System 
Deployment, Diagnostics, 
Settings
200 to 
500
Standard Embedded BMC USC
BMC - Operating System 
Deployment, Diagnostics, 
Settings
Optional
Embedded BMC + 
iDRAC6 Express 
Card
USC-LCE
BMC - Operating System 
Deployment, Diagnostics, 
Settings
iDRAC6 Express - adds 
Platform Update, 
Hardware Configuration, 
Driver Repository
Embedded BMC + 
iDRAC6 Express 
card + 
iDRAC6 Enterprise 
card
USC-LCE
BMC - Operating System 
Deployment, Diagnostics, 
Settings
iDRAC6 Express - adds 
Platform Update, 
Hardware Configuration, 
Driver Repository
iDRAC6 Enterprise - adds 
Full Remote Management, 
Dedicated NIC port, 
Virtual KVM, Virtual Media, 
Virtual Flash
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10 Overview
600 to 
900
Standard
Embedded BMC 
with iDRAC6 
Express card
USC-LCE
BMC with iDRAC6 
Express -Operating System 
Deployment, Diagnostics, 
Settings, Platform Update, 
Hardware Configuration, 
Driver Repository
Optional*
Embedded BMC 
with iDRAC6 
Express card + 
iDRAC6 
Enterprise card
USC-LCE
BMC with iDRAC6 
Express - Operating System 
Deployment, Diagnostics, 
Settings, Platform Update, 
Hardware Configuration, 
Driver Repository
iDRAC6 Enterprise - adds 
Full Remote Management, 
Dedicated NIC port, 
Virtual KVM, Virtual Media, 
Virtual Flash
* For Dell modular systems — BMC, iDRAC6 Express card, and iDRAC6 Enterprise 
card are included as standard configurations.
Table 1-1. Product Classification (continued)
Dell 
System 
Series
Options
Available Remote 
System Management 
Device
USC or 
USC-LCE Available Features
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USC and USC - LCE 11
Unified Server Configurator and 
Unified Server Configurator - Lifecycle 
Controller Enabled
Unified Server Configurator (USC) and Unified Server 
Configurator-Lifecycle Controller Enabled (USC - LCE) reside on an 
embedded flash memory card and are embedded configuration utilities that 
enable systems and storage management tasks from an embedded 
environment throughout your system’s life cycle. USC and USC - LCE are 
similar to a BIOS utility in that they can be started during the boot sequence 
and can function in a pre-operating system environment. "Table 1-1" details 
the Dell system series, remote system management device options, USC or 
USC-LCE, and available features.
Using USC, you can download drivers for operating system installation from the 
Dell FTP website at ftp.dell.com or using local devices such as a USB device or 
the Dell Systems Management Tools and Documentation or the Dell Server 
Updates DVD. You can also deploy an operating system, or run Hardware 
Diagnostics to validate the system and attached hardware. Depending on your 
system, you can upgrade from a Baseboard Management Controller (BMC) to an 
iDRAC6 Express or an iDRAC6 Enterprise card; this hardware upgrade will also 
upgrade USC to USC - LCE. See "How to Upgrade to an iDRAC6 Express Card" 
and the Hardware Owner’s Manual for your system for more information on how 
to upgrade. Using USC - LCE, you can quickly identify, download, and apply 
system updates without searching the Dell Support site at support.dell.com. 
You can also configure BIOS and system devices (such as NIC, RAID, 
and iDRAC), deploy an operating system, and run Hardware Diagnostics to 
validate the system and attached hardware.
Common Features
This section contains the features that are common to both USC and 
USC - LCE. Any additional steps or information required for USC - LCE tasks 
are noted and provided. 
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12 USC and USC - LCE
Launching the Product
To launch either USC or USC - LCE, boot the system and press the <F10> 
key within 10 seconds of the Dell logo being displayed during the system boot 
process to enter System Services.
If the system is in one of the following states, pressing <F10> will not allow 
you to enter System Services:
•
System Services disabled
 — If you power on or restart your system while 
iDRAC is initializing, the message 
System Services disabled
 will 
display during the system boot process. This situation happens if you 
power on your system immediately after AC is applied to the system, or if 
you restart the system immediately after resetting iDRAC. To avoid this 
issue, wait about a minute after resetting iDRAC to restart your system, 
thus allowing enough time for iDRAC to complete initialization.
If the message 
System Services disabled
 still displays, then the 
product may have been manually disabled. See "Disabling the Product" for 
information on how to enable USC or USC - LCE.
•
System Services update required 
— 
If the message System Services 
update required appears when you boot your system, the 
embedded device that stores the product may contain corrupted data. 
To resolve the issue, update the product by executing USC or USC - LCE 
Dell Update Package (DUP). See the 
Dell Update Packages User’s Guide
 at 
support.dell.com/manuals 
for more information.
If an operating system is not installed on the system or if executing the 
DUP does not fix the problem, run USC or USC - LCE repair package. 
See "Repairing USC" or "Repairing USC - LCE" for more information.
•
System Services not available
 — Another process is currently using 
iDRAC. Dell recommends waiting 30 minutes for the current process 
to complete; then, reboot your system and try to enter USC or 
USC - LCE again. 
 NOTE: If you believe the system is in an error condition or if you cannot 
wait the recommended 30-minute time period, see "Canceling a Request to 
Enter System Services." After rebooting, try to enter USC or USC - LCE again. 
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USC and USC - LCE 13
The first time you launch USC or USC - LCE, it displays USC Settings 
wizard that allows you to configure your preferred language and network 
settings. See "Using USC Settings Wizard" for more information.
Using the Wizards 
Wizard Description
USC and USC - LCE provide the following wizards based on your system’s 
configuration: 
•
OS Deployment
— 
Enables you to install an operating system. See 
"Deploying the Operating System Using the OS Deployment Wizard" for 
more information.
•
Hardware Diagnostics
— Enables you to perform diagnostics to validate 
the memory, I/O devices, CPU, physical disks, and other peripherals. 
See "Hardware Diagnostics" for more information.
•
USC Settings 
— 
Enables you to specify the language, keyboard layout, 
and network settings to be used with USC or USC-LCE. 
See
 "Using USC 
Settings Wizard" for more information.
USC - LCE provides the following additional wizards based on your system’s 
configuration:
•
Platform Update
— 
Enables you to download and apply updates for 
your system. You can access the updates from 
ftp.dell.com
 or a 
USB device attached to your system. See "Updating the Platform using the 
Platform Update Wizard" and "Configuring a Local USB Device" for 
more information.
•
Hardware Configuration 
— Enables you to configure system devices. 
See "Hardware Configuration" for more information.
Along with the above mentioned wizards, USC-LCE provides 
following options:
•
Home — 
Enables you to navigate back to 
Home
 screen.
•
About
 — Enables you to view the version information of USC-LCE and 
UEFI. Click 
View Readme
 in the 
About
 wizard to view USC-LCE readme.
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14 USC and USC - LCE
Launching a Wizard 
USC and USC - LCE display the available wizards in the left pane. Click the 
wizard you want to launch, and then follow the instructions displayed in the 
right pane. 
Wizard Task Flow USC
When using USC for the first time, Dell recommends you run the following 
wizards listed in order:
•
USC Settings 
— You do not need to run this wizard again unless you want 
to change the language, keyboard, or network settings.
•
OS Deployment
 — Run this wizard to install operating system.
•
Hardware Diagnostics
 — Ensure that you maintain your system by 
running diagnostics on a regular basis. 
Wizard Task Flow USC - LCE
When using USC - LCE for the first time, Dell recommends you run the 
following wizards listed in order:
•
USC Settings 
— You do not need to run this wizard again unless you want 
to change the language, keyboard, or network settings.
•
Platform Update
 — 
Download and apply any updates. Ensure that you 
run the Platform Update wizard regularly so that your system is up to 
date.
•
Hardware Configuration
 — Run this wizard to configure your system 
devices.
•
OS Deployment
 — Run this wizard to install operating system.
•
Hardware Diagnostics — 
Ensure that you maintain your system by 
running diagnostics on a regular basis. 
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USC and USC - LCE 15
Accessing Help 
Each USC or USC - LCE screen has a Help button in the upper-right corner. 
Click Help   to display help for the current screen. 
Viewing Readme
Click About→ View Readme to display the Readme file.
Updating USC - LCE
You can update to the latest version of USC - LCE using the Platform 
Update wizard. Dell recommends running the Platform Update wizard on a 
regular basis to access updates as they become available. See "Updating the 
Platform using the Platform Update Wizard" for more information.
Disabling the Product
You can disable USC or USC - LCE to prevent your system from entering it 
on start-up:
1
Press 
<Ctrl><e> when prompted during system start-up.
 NOTE: You must press <Ctrl><e> within 5 seconds of when the 
message displays.
The 
iDRAC6 Configuration Utility 
page displays.
2
Navigate to 
System Services
.
3
Select 
Disable System Services
.
4
Save your changes and exit the 
iDRAC6 Configuration Utility 
page 
menu. The system reboots automatically.
To enable the product, repeat "step 1" and "step 2", and then select Enable 
System Services.
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16 USC and USC - LCE
Canceling a Request to Enter System Services
If USC or USC - LCE causes the system to repeatedly reboot, you can cancel 
a request to enter System Services.
 CAUTION: This action cancels all tasks USC or USC - LCE is in the process of 
executing. Dell strongly recommends that you cancel the request to enter System 
Services only when absolutely necessary.
1
Press 
<Ctrl><e> when prompted during system start-up.
 NOTE: You must press <Ctrl><e> within 5 seconds of when the message 
displays.
The 
iDRAC6 Configuration Utility 
page
displays.
2
Navigate to 
System Services
.
3
Select 
Cancel System Services
.
Save your changes and exit the 
iDRAC6 Configuration Utility 
page. 
The system reboots automatically.
Using USC Settings Wizard
USC Settings wizard enables you to specify the language, keyboard layout, 
and network settings for USC or USC - LCE. 
 NOTE: USC settings apply only to USC or USC - LCE and do not apply to the system 
or any other application running on the system.
1
Launch 
USC Settings 
Wizard:
a
Boot your system and press the 
<F10> key within 10 seconds of the 
Dell logo being displayed.
b
Wait until 
USC Home
 screen is displayed then, click 
USC Settings 
in 
the left pane.
2
Click 
Language and Keyboard 
in the right pane.
 NOTE: Use the up-arrow and down-arrow keys to access all options on the 
Language and Keyboard Type drop-down menus. 
a
Select the language from the 
Language 
drop-down menu. 
b
Select the type of keyboard you are using from the 
Keyboard Type 
drop-down menu.
c
Click 
Finish
.
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USC and USC - LCE 17
3
Click 
Network Settings
 in the right pane.
a
Use the 
NIC Card 
drop-down menu to select the NIC card you want 
to configure on your system.
b
Use the 
IP Address Source
 drop-down menu to select either 
No 
Configuration
, 
DHCP
, or 
Static IP
. 
 NOTE: The IP Address Source function only supports IPv4.
•
No Configuration
 - Select if you do not want to configure your 
NIC.
•
DHCP
 - Select to obtain an IP address from a DHCP server.
•
Static IP
 - Select to use a static IP address. Specify the following 
IP address properties. If you do not have this information, see 
your network administrator.
–
IP Address
–
Subnet Mask
–
Default Gateway
–
DNS Address
c
Click 
Finish
.
 NOTE: If USC settings are not configured correctly, an error message is displayed.
Deploying the Operating System Using the OS Deployment Wizard
The OS Deployment wizard assists you in installing an operating system on 
your system.
USC does not provide a local operating system drivers repository that may be 
required for operating system installation. You have to download the 
operating system drivers from the Dell FTP website at ftp.dell.com or use a 
local source that has drivers on it — for example, Dell Systems Management 
Tools and Documentation DVD or a local USB device.
USC - LCE provides a local repository for drivers that may be required for 
operating system installation, depending on which operating system you are 
installing. The OS Deployment wizard extracts these drivers and copies 
them to a staging directory. For supported Microsoft® Windows® 
operating systems, these extracted drivers are installed during the 
operating system installation. For supported Linux operating systems, 
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18 USC and USC - LCE
such as Red Hat® Enterprise Linux® versions 4.7, 4.8, 5.2, and 5.3 and 
SUSE® Linux Enterprise Server version 10 SP2, you must manually install 
the extracted drivers after the operating system installation is completed. 
However, starting with Red Hat Enterprise Linux version 5.4, SUSE Linux 
Enterprise Server version 10 SP3, 11 and later installs, the extracted drivers 
are during the operating system installation. See "Deploy the Operating 
System" for more information.
 NOTE: Although USC - LCE comes with embedded drivers that are factory installed, 
there may be more current drivers available. You should run the Platform Update 
wizard to ensure that you have the most current drivers before installing the 
operating system. 
Before installing the operating system, the OS Deployment wizard detects if 
a boot device is available. A boot device is a physical disk, virtual disk, or other 
storage device on which the operating system can be installed. 
If your system has a RAID controller, you can configure a virtual disk and 
choose to use the virtual disk as the boot device. 
If your system does not have a RAID controller or if you choose to bypass the 
optional RAID configuration, the OS Deployment wizard installs the 
operating system to a default location, which is typically the disk identified as 
Disk 0 in the BIOS utility. 
Launch the Operating System Deployment Wizard 
1
To launch USC, boot your system and press the 
<F10> key 
within 10 seconds of the Dell logo being displayed. 
2
Click 
OS Deployment 
in the left pane. 
3
Click 
Deploy OS 
in the right pane. 
4
For 
USC
, continue with the "Select the Operating System Driver Source 
Location (for USC only)" procedure that follows. 
5
For 
USC - LCE
, 
if your system has a RAID controller, continue with 
"Optional RAID Configuration." If your system does not have a RAID 
controller, continue with "Select an Operating System."
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USC and USC - LCE 19
Select the Operating System Driver Source Location 
(for USC only)
Use this screen to select the driver required for operating system installation. 
You can download operating system drivers from an online repository or from 
a local drive. 
 NOTE: The text boxes or drop-down menus under Online Repository and Local 
Drive do not become active until you select the corresponding Online Repository or 
Local Drive check box. 
1
Select either 
Online Repository 
or 
Local Drive
. 
Online Repository 
Select 
Online Repository 
to download drivers from an FTP server. 
Enter the appropriate information according to the method you are using 
to access the FTP server.
 NOTE: If you use a firewall, you should configure it to allow outgoing FTP 
traffic on port 21. The firewall must also be configured to accept incoming FTP 
response traffic.
 NOTE: Currently, USC supports only anonymous FTP login.
• To download drivers from the online repository (Dell FTP server), 
you must enter 
ftp.dell.com
 in the 
Address 
field. 
or
To download drivers from a locally-configured online repository, in the 
Address 
field you must specify the server host name or the IP address 
of the server on which the drivers reside. For information on setting 
up local FTP server, see "Configuring a Local FTP Server."
• To download drivers by using a proxy server to access an FTP server, 
you must specify: 
•
Proxy Server
 — The server host name or the IP address of the 
proxy server
•
Proxy Port
 — The port number of the proxy server
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20 USC and USC - LCE
•
Proxy Type
 — The type of proxy server
 NOTE: HTTP and SOCKS 4 proxy types are supported by USC.
•
Proxy User Name
 — The user name required for authentication 
on the proxy server
•
Proxy Password
 — The password required for authentication on 
the proxy server
2
Select 
Save Locally
 to save the drivers locally from the online repository. 
From the 
Save Locally
 drop-down menu, select the USB drive to save the 
system drivers.
Local Drive
Select 
Local Drive 
if the drivers are available from a USB device or 
Dell Systems Management Tools and Documentation DVD
. For 
information on setting up a USB device for updates see "Configuring a 
Local USB Device."
3
Click 
Next
. 
If your system has a RAID controller, continue with "Optional RAID 
Configuration." If your system does not have a RAID controller, continue 
with "Select an Operating System."
Optional RAID Configuration 
If your system has a RAID controller, you have the option of launching the 
RAID Configuration wizard and configuring a virtual disk as the boot device. 
 NOTE: If your system does not have a RAID controller, the OS Deployment 
wizard bypasses the RAID configuration option and goes directly to "Select an 
Operating System."
 NOTE: For S100 /S300 controllers, virtual disks cannot be created using the 
RAID Configuration Wizard in USC - LCE. To create RAID, use the controller 
utilities by pressing <Ctrl><R> when prompted during system start-up.
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USC and USC - LCE 21
To configure RAID:
• Select 
Configure RAID Now
 and click 
Next
. This option launches 
the
RAID Configuration
 wizard. After RAID configuration is complete, 
you will return to the 
OS Deployment
 wizard.
To bypass RAID configuration:
• Select 
Go Directly to OS Deployment
 and click 
Next
. This option 
launches the 
OS Deployment
 wizard. If you select this option, 
the operating system will be installed on the default boot device identified 
in the BIOS utility. Continue with 
"Select an Operating System."
Deploy the Operating System 
The drivers required by the operating system, or recommended for updating 
your system after installation, are extracted to a temporary location. 
These files are deleted after an 18-hour period or when you press 
the <F10> key to either cancel operating system installation or re-enter 
USC after rebooting.
 NOTE: During the 18-hour period when the drivers are extracted to the temporary 
location, you cannot update USC or USC-LCE, drivers, or hardware diagnostics 
using a DUP after the operating system is installed, or the DUP will display a 
message that another session is open.
Select an Operating System
Use the following steps to select an operating system:
1
Select the operating system you want to install and click 
Next
. 
2
USC or USC - LCE extracts the drivers required by the operating system 
you selected. The drivers are extracted to an internal USB drive 
named
OEMDRV
. 
3
After the drivers are extracted, USC or USC - LCE prompts you to insert 
the operating system installation media. 
 NOTE: For Red Hat Enterprise Linux 4.x server and Red Hat Enterprise Linux 5.x 
server, the drivers are extracted to OEMDRV under /oemdrv/*.rpm. 
For SUSE Linux Enterprise Server 10 SP2, the drivers are extracted under
/linux/suse/x86_64-sles10/install/*.rpm. 
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22 USC and USC - LCE
 NOTE: When installing the Microsoft Windows operating system, the extracted 
drivers are automatically installed during the operating system installation. When 
installing the Red Hat Enterprise Linux 4.x operating system, the operating system 
installation uses native drivers. After the Linux installation is complete, you need to 
manually install the drivers extracted by USC or USC-LCE. See "Update Drivers for 
Linux Systems Only" for more information.
Kickstart Installation for the Linux Operating System
If you are using a kickstart installation for the Linux operating system, 
provide the following information in the post-installation script:
• Command to mount the USB device containing the operating system 
drivers labeled 
OEMDRV
. For example:
mkdir OEMDRV
mount /dev/sdc1 /mnt/OEMDRV
• Path to the operating system drivers on the OEMDRV drive:
For Red Hat Enterprise Linux: 
/oemdrv/*.rpm
For SUSE Linux Enterprise Server: 
/linux/suse/x86_64-sles10/install/*.rpm
• Command to install the drivers: 
rpm -Uvh *.rpm
Insert the Operating System Media
To insert the operating system media:
1
Insert the operating system installation media when prompted and 
click
Next
. 
 NOTE: USC supports internal SATA optical drives and USB optical drives and 
USC - LCE supports internal SATA optical drives, USB optical drives, and virtual 
media devices. If the installation media is corrupt or not readable, then USC and 
USC-LCE may be unable to detect the presence of a supported optical drive. In this 
case, you may receive an error message stating that no optical drive is available. 
If the media is not valid (if it is the incorrect CD or DVD, for example), a message 
displays requesting that you insert the correct installation media. 
 NOTE: FOR USC - LCE ONLY: Virtual media is supported through iDRAC. S
ee the 
User Guide
 for your system’s iDRAC device 
for more information on setting up virtual 
media through iDRAC
.
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USC and USC - LCE 23
Reboot the System 
Use the following steps to reboot the system:
1
Click 
Finish
 to reboot the system and continue with the operating system 
installation. Upon reboot, the system boots to the operating system 
installation media. 
 CAUTION: During Red Hat 5.x installation, you will receive a warning that a 
read-only file system was detected; Linux has detected the temporary storage area 
of USC and USC-LCE that stores updates for your system. Click OK, and a second 
warning will appear indicating that the read-only file system has a loop partition 
layout and that it needs to be formatted. Click the Ignore drive button. You may see 
both warnings several times during the course of Red Hat 5.x installation.
 CAUTION: During the beginning of Windows Server® 2003 installation, the 
installer will automatically detect and possibly assign the default drive letter C 
to USC and USC-LCE temporary storage device OEMDRV. Creating a new 
Windows-bootable system partition on the hard-disk will assign the partition to a 
drive letter other than C; this is standard Windows installer behavior. To assign 
the new partition to C, see "Assign a Windows-Bootable System Partition to the C: 
Drive" for more information.
 NOTE: When the system reboots after you click Finish, you may be prompted to 
press a key before booting to the operating system installation media. If you do not 
press a key, the system boots to the hard-disk and not the operating system 
installation media. 
 NOTE: In the event that the operating system installation is interrupted and the 
system reboots before installation completes, you may be prompted to press a key 
in order to boot from the operating system installation media. 
 NOTE: You can cancel the operating system installation by pressing the <F10> key. 
Pressing the <F10> key at any point during the installation process or while 
rebooting causes any drivers provided by the OS Deployment wizard to be removed.
 NOTE: Microsoft Windows Server 2008 UEFI operating system installations are not 
currently supported.
 NOTE: After the operating system is installed, you cannot update USC or USC-LCE 
by running a DUP in the operating system environment for the next 18 hours.
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24 USC and USC - LCE
Update Drivers for Linux Systems Only 
On the following 
operating systems
, Dell recommends that you update your 
system with the extracted drivers after installation. The drivers are extracted 
to a drive (or device) named OEMDRV. 
•Red Hat
Enterprise Linux 4.8 server — The location of the drivers on the 
OEMDRV
drive
 after installation is: 
/oemdrv/*.rpm
• Red Hat Enterprise Linux 5.3 server — The location of the drivers on the 
OEMDRV
drive
 after installation is: 
/oemdrv/*.rpm
• SUSE Linux Enterprise Server 10 with Service Pack 2 — The location of 
the drivers on the 
OEMDRV
drive
 after installation is: 
/linux/suse/x86_64-sles10/install/*.rpm 
Use the following command to install the drivers: 
rpm -Uvh *.rpm 
Assign a Windows-Bootable System Partition to the C: Drive
After you have completed USC or USC - LCE portion of Windows Server 
2003 installation, your server will reboot and begin the text-mode portion of 
the installation. During this phase, you may need to perform the following 
steps to ensure Windows installs to your C: drive. 
 NOTE: Following these instructions after Windows Server 2003 setup presents you 
with a list of existing drive partitions and/or unpartitioned space available on your 
computer.
1
Select the unpartitioned space, and then press 
<c>
 to create a hard-disk 
partition. Follow the on-screen instructions to create a partition.
 NOTE: The partition may not be enumerated as a C: drive.
2
Select the newly-created partition, and then press 
<d>
 to delete the 
partition. Follow the on-screen instructions to delete the partition. 
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USC and USC - LCE 25
3
Select the unpartitioned space again, and then press 
<c>
 to create a 
primary hard-disk partition. 
 NOTE: The partition will now be enumerated as C: drive.
4
Follow the on-screen instructions to create a partition. Windows will now 
install on the C: drive. 
See http://support.microsoft.com/kb/896536 for more information on 
assigning the Windows-bootable system partition to the C: drive.
Hardware Diagnostics
Utilizing the Hardware Diagnostics utility, Dell recommends that you run 
diagnostics as part of a regular maintenance regimen to validate that the 
system and attached hardware are functioning properly. Because the 
diagnostics utility has a physical (as opposed to logical) view of attached 
hardware, this utility may be able to identify hardware problems that the 
operating system and other online tools cannot. You can use the hardware 
diagnostics utility to validate the memory, I/O devices, CPU, physical disks, 
and other peripherals. 
Performing Hardware Diagnostics
To start the hardware diagnostics utility, click Hardware Diagnostics in the 
left pane and click Run Hardware Diagnostics in the right pane. When the 
diagnostics utility launches, follow the instructions on the screen. 
 NOTE: You must reboot your system to exit the Hardware Diagnostics utility and 
press <F10> to re-enter USC or USC-LCE.
The results of the diagnostics tests are displayed on the screen when the tests 
complete. The test results describe the problems found. You can use this 
information to search the Dell Support website at support.dell.com for 
details on resolving the problem. 
If you want to exit the Hardware Diagnostics utility, press the <Esc> key. 
Pressing the <Esc> key causes the system to reboot. 
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26 USC and USC - LCE
Updating the Hardware Diagnostics Utility 
For Systems Supporting USC
Download the required Dell Update Package (DUP) from Dell Support 
site at support.dell.com. Run the DUP as an executable in the installed 
operating system.
For Systems Supporting USC - LCE
Use the Platform Update wizard to update the hardware diagnostics utility. 
See "Updating the Platform using the Platform Update Wizard" for more 
information. Alternatively, you can also download the required Dell Update 
Package (DUP) from Dell Support site at support.dell.com and run the DUP 
as an executable in the installed operating system.
Repairing USC
If the message System Services update required appears when 
you boot up, the embedded device that stores USC may contain corrupted 
data. 
To resolve the issue, you must first attempt to update USC by executing 
USC Dell Update Package (DUP). See the 
Dell Update Packages User’s Guide
available at 
support.dell.com/manuals 
for more information.
Repairing USC - LCE
If the message System Services update required appears when 
you boot up, the embedded device that stores USC - LCE may contain 
corrupted data. 
To resolve the issue, you must first attempt to update 
USC - LCE by executing USC - LCE Dell Update Package (DUP). See the 
Dell Update Packages User’s Guide
 available at 
support.dell.com/manuals 
for more information.
 If running the DUP does not solve the problem, 
use USC - LCE repair package:
1
Go to 
ftp.dell.com 
→ 
LifecycleController 
and download the file named 
USC_1.1.0_Rep_A00.usc
 (or newer version) to a temporary location.
2
Connect to iDRAC on your system using the iDRAC Web interface. 
For more information on iDRAC, see the 
Integrated Dell Remote Access 
Controller 6 (iDRAC6) User’s Guide
.
3
From the iDRAC Web interface, click 
Remote Access
.
4
Select the
 Update
 tab, and then browse to USC - LCE Repair Package you 
downloaded from 
ftp.dell.com
. 
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USC and USC - LCE 27
5
Click 
Next
, and then click 
OK
 to confirm the upload. Allow the process to 
complete before you continue to "step 6." 
6
Reboot your system, and then press the 
<F10>
 key to enter USC - LCE.
7
Complete the installation of all recommended updates. See "Updating the 
Platform using the Platform Update Wizard" for more information. 
When updates are complete, your system automatically reboots.
8
While the system reboots, press the 
<F10>
 key again to enter 
USC - LCE
. 
If a warning message appears on the initial 
USC - LCE
 screen, you must 
repeat "step 7" until the server is in a fully-recovered state.
 NOTE: Updates that are required for a complete system recovery are pre-selected 
by USC - LCE. Dell highly recommends running all selected updates on your system.
How to Upgrade to an iDRAC6 Express Card
This section provides information about installing an iDRAC6 Express card, 
transferring the iDRAC6 Express card from one system to another system, 
and Uninstalling iDRAC6 Express card. This hardware upgrade will also 
upgrade USC to USC - LCE.
 NOTE: This is applicable only on Dell System Series 200-500.
Installing the iDRAC6 Express Card
1
Turn off the system, including any attached peripherals, and disconnect 
the system from the electrical outlet.
 NOTE: To discharge the residual power in the system, press the 
power button once.
2
Insert the iDRAC6 Express card into the iDRAC6 Express slot. 
See the
Hardware Owner’s Manual
 for your system for more information 
on Installing iDRAC6 Express Card.
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28 USC and USC - LCE
3
Reconnect the system and peripherals to their power sources.
iDRAC automatically starts. Wait one minute, before switching on the 
system, to allow the iDRAC to fully start.
4
Switch on the system, and then press 
<F10>
 to enter USC.
USC automatically detects the iDRAC6 Express card installed on the 
system and completes the upgrade process.
If the installation is successful, you are able to boot to Unified Server 
Configurator — Lifecycle Controller Enabled.
 NOTE: If the installation fails, you must upgrade iDRAC. See the Integrated 
Dell Remote Access Controller User Guide for more information. After you have 
upgraded iDRAC, repeat the above instructions.
Transferring an iDRAC6 Express Card from an Existing System to a 
Different System
If the iDRAC6 Express card is transferred from one system to another:
• The rollback feature is unavailable on the new system. See "Rolling Back to 
Previous BIOS and Firmware Versions" for more information.
• All pending USC-LCE tasks that are in the process of execution are 
deleted on the new system.
• Run 
Platform Update
 wizard to download the appropriate driver pack for 
the new system. 
 NOTE: The driver pack is deleted if the iDRAC6 Express card is transferred to a 
different Dell system. For example, if you move the iDRAC6 Express card from 
Dell R410 system to Dell T410 system, the driver pack is deleted.
Uninstalling the iDRAC6 Express Card
1
Turn off the system, including any attached peripherals, and disconnect 
the system from the electrical outlet.
 NOTE: To discharge the residual power in the system, press the 
power button once.
2
Remove the iDRAC6 Express card from the iDRAC6 Express slot. See the 
Hardware Owner’s Manual
 for your system for more information on 
Installing iDRAC6 Express Card.
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USC and USC - LCE 29
3
Reconnect the system and peripherals to their power sources.
4
Switch on the system, and then press 
<F10>
 to enter USC.
Unified Server Configurator - Lifecycle Controller 
Enabled Unique Features
This section contains the features that are only available in USC - LCE. 
For information on features common to USC and USC - LCE 
see "Common Features."
Updating the Platform using the Platform Update Wizard
Use the Platform Update wizard to view the current versions of the installed 
applications and firmware information. You can use the Platform Update 
Wizard to display a list of available updates for your system. After you select 
the updates you want to apply, USC - LCE downloads and applies the 
updates. 
 NOTE: To ensure optimal system performance and avoid system problems, 
Dell recommends that you download and apply updates on a regular basis. 
To run the Platform Update wizard, you need access to the Dell File Transfer 
Protocol (FTP) server at ftp.dell.com. Alternatively, your system 
administrator may provide the updates on a local USB device or on a 
Dell Server Update Utility DVD. Contact your system administrator to find 
out the preferred method for accessing updates in your organization. 
See "Configuring a Local FTP Server" 
for more information.
 NOTE: If you are using FTP as your update method, you must configure the network 
card using USC - LCE USC Settings wizard before accessing the updates. See 
"Using USC Settings Wizard" for more information.
View Current Version Information
1
Boot your system and press the 
<F10> key within 10 seconds of 
the Dell logo being displayed. 
2
Click 
Platform Update
 in the left pane.
3
Click 
View Current Versions
 in the right pane.
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30 USC and USC - LCE
Launch the Platform Update Wizard
1
Boot your system and press the 
<F10> key within 10 seconds of the 
Dell logo being displayed. 
2
Click 
Platform Update
 in the left pane.
3
Click 
Launch Platform Update 
in the right pane. 
Select Download Method 
You can download updates from Dell’s FTP server at ftp.dell.com using the 
Platform Update wizard or from a local FTP server or from a local USB device 
or Dell Server Updates DVD. 
 NOTE: To enable the text boxes and drop-down menus under local FTP server or 
Dell FTP Server and USB Device, select the corresponding FTP Server or 
Local Drive check box. 
1
Select either 
FTP Server 
or 
Local Drive
. 
FTP Server 
Select 
FTP Server 
to download updates from the configured FTP server 
using the
Platform Update
 wizard. Enter the appropriate information 
according to the method you are using to access the FTP server. 
 NOTE: If you use a firewall, you should configure it to allow outgoing 
FTP traffic on port 21. The firewall must also be configured to accept incoming 
FTP response traffic.
To download updates by using a proxy server to access the FTP server, 
you must specify:
•
Address —
 The IP address of the local FTP server or 
ftp.dell.com
.
•
Proxy Server 
— The server host name of the proxy server
•
Proxy Port 
— The port number of the proxy server 
•
Proxy Type 
— The type of proxy server
 NOTE: HTTP and SOCKS 4 proxy types are supported by USC - LCE.
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USC and USC - LCE 31
•
Proxy User Name 
— The user name required for authentication 
on the proxy server
•
Proxy Password 
— The password required for authentication on 
the proxy server
Local Drive
Select 
Local Drive
 if you are accessing the updates from a local USB 
device or 
Dell Server Updates 
DVD. Select the appropriate volume label 
from the 
Local Drive 
drop-down menu. 
See "Configuring a Local USB Device" for more information.
2
Click 
Next
.
Select and Apply Updates 
The Select Updates screen displays a list of available updates. 
1
Select the check box for each update that you want to apply to your 
system. The components for which a more current update is available 
are selected by default. 
If you want to compare the version of the update with the version 
currently installed on the system, compare the versions in the 
Current
and
Available
 fields. 
 NOTE: An ellipsis (...) appearing at the end of the displayed field indicates that 
the full value is not displayed. To view more detailed information, select the 
field; the information appears below the comparison report.
•
Component
 — Displays the available updates. Select the check box 
for each update you want to apply. 
•
Current
 — Displays the component version currently installed 
on the system.
•
Available
 — Displays the version of the available update.
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32 USC and USC - LCE
2
Click 
Apply
. 
 NOTE: The system reboots after the update process is complete. When applying 
more than one update, the system may need to reboot between updates. In this 
case, the system boots directly into USC - LCE and continues the update process. 
No action on your part is required when the system reboots to complete the 
update process.
 NOTE: If the iDRAC firmware update is interrupted for any reason, you may need 
to wait for up to 30 minutes before attempting another firmware update.
 NOTE: USC-LCE does not support the update or rollback of PERC 5/E Adapter for 
external storage, SAS 5i/R Adapter for tape, PERC S100 and PERC S300 Adapters, 
and Intel™ NIC Adapters.
Rolling Back to Previous BIOS and Firmware Versions
USC - LCE enables you to roll back to a previously-installed version of 
BIOS or firmware. Dell recommends that you use this feature if you have 
a problem with the currently-installed version and want to revert to the 
previously-installed version.
 NOTE: Only BIOS and firmware can be rolled back. USC - LCE, the hardware 
diagnostics application, and drivers needed for operating system (OS) installation 
cannot be rolled back to earlier versions.
This feature is available only if you have used the USC - LCE update feature 
to update BIOS and firmware, or if you have updated the system BIOS or 
firmware using a post-operating system Dell Update Package. If you have 
used other update methods, this feature is not available.
 NOTE: Power supply firmware does not support creation of a rollback image if it is 
updated using a post-operating system Dell Update Package.
 NOTE: If you have updated your system’s BIOS or firmware only once, the rollback 
feature offers the option of reverting to the factory-installed BIOS or firmware 
images. If you have updated your BIOS or firmware more than once, the 
factory-installed images are overwritten and you cannot revert to them.
Launch the Rollback Wizard
1
Boot your system to launch USC - LCE. When the Dell logo displays, 
press the 
<F10>
 key within 10 seconds.
2
Click 
Platform Update
 in the left pane.
3
Click 
Launch Platform Rollback
 in the right pane.
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USC and USC - LCE 33
Select and Apply Rollbacks
The Platform Rollback screen displays a list of available rollback components.
1
Select the check box of each rollback image that you want to apply to 
the system.
To compare the version of the rollback image with the version currently 
installed on the system, compare the versions in the 
Current
 and 
Previous
fields.
 NOTE: An ellipsis (...) appearing at the end of the displayed field indicates 
that the full value is not displayed. To view more detailed information, 
select the field; the information appears below the comparison report.
•
Component
 — Displays the available updates; select the check box 
of each update you want to apply.
•
Current
 — Displays the component version currently installed 
on the system.
•
Previous
 — Displays the version of the rollback image.
2
Click 
Apply
.
 NOTE: The system reboots after the update process is complete. 
When applying more than one update, the system may need to reboot 
between updates. In this case, the system boots directly into USC - LCE and 
continues the update process. This is an unattended update process.
Updating Devices That Affect Trusted Platform Module Settings
If BitLocker protection is enabled on your system, updating certain 
components requires you to enter a recovery password or insert a USB flash 
drive containing a recovery key during the next system boot. This situation 
occurs only if the Trusted Platform Module (TPM) security setting is set to 
On with Pre-boot Measurements.
 NOTE: For information on how to set TPM settings, see the BIOS User Guide 
available at support.dell.com/manuals.
When USC - LCE detects that TPM security is set to On with Pre-boot 
Measurements, a warning message displays indicating that certain updates 
require the recovery password or USB flash drive with the recovery key. 
The warning message also indicates which components affect the BitLocker.
You can choose either not to update or to roll back those components by 
navigating to the Select Updates screen and deselecting the check boxes for 
the components.
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34 USC and USC - LCE
Hardware Configuration
USC - LCE provides two different methods for configuring your hardware, 
both of which are available from the main Hardware Configuration screen: 
•
Configuration Wizards 
guide you through setting up system devices. 
The Configuration Wizards include: Physical Security Configuration, 
System Date/Time Configuration, iDRAC Configuration, 
and RAID Configuration.
•
Advanced Configuration
 allows you to configure certain devices, such as 
Network Interface Controllers (NICs) and the BIOS, using Human 
Interface Infrastructure (HII).
 NOTE: Ensure that you understand the implications of HII before using the 
Advanced Configuration feature. HII is part of the UEFI standard; USC - LCE 
complies to UEFI version 2.1. See "Advanced Configuration" for more information.
Physical Security Configuration
Use the Physical Security Configuration Wizard to control access to the 
system control panel.
To launch the Physical Security Configuration Wizard:
1
Click 
Hardware Configuration
 in the left pane.
2
Click 
Configuration Wizards
 in the right pane.
3
Click 
Physical Security Configuration
 to launch the wizard. 
4
Set 
System Control Panel Access
 to one of the following options:
•
Disabled 
— You do not have access to information or control, 
other than the information displayed by the management controller, 
and you cannot specify actions. 
•
View Only 
— You can move through the data screens to obtain 
information using the system control panel interface. 
•
View and Modify 
— You can obtain information and make changes 
using the system control panel interface.
5
Click 
Finish
 to apply the changes.
To return to the Configuration Wizards screen, click Back. 
To exit the wizard, click Cancel.
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USC and USC - LCE 35
System Date/Time Configuration
Use the System Date/Time Configuration Wizard to set the date and time 
for the system. 
To launch the System Date/Time Configuration Wizard:
1
Click 
Hardware Configuration
 in the left pane.
2
Click 
Configuration Wizards
 in the right pane.
3
Click 
System Date/Time Configuration 
to launch the wizard.
The default system date and system time shown in USC - LCE is the date 
and time reported by the system BIOS.
4
Modify the 
System Date
 and 
Time
(HH:MM:SS AM/PM) 
values, 
as required.
5
Click 
Finish
 to apply the changes. 
To return to the Configuration Wizards screen, click Back. 
To exit the wizard, click Cancel. 
iDRAC Configuration
Use the iDRAC Configuration Wizard to configure and manage 
iDRAC parameters. 
This wizard is similar to the iDRAC Configuration Utility in the legacy 
BIOS operation. You can use the wizard to configure iDRAC parameters 
applicable to the system, such as LAN, common IP settings, IPv4, IPv6, 
virtual media, and LAN user configuration.
To launch the iDRAC Configuration Wizard:
1
Click 
Hardware Configuration
 in the left pane.
2
Click 
Configuration Wizards
 in the right pane.
3
Click 
iDRAC Configuration
 to launch the wizard. 
The following steps will walk you through the iDRAC Configuration Wizard:
a
"LAN Configuration"
b
"Advanced LAN Configuration"
c
"Common IP Configuration"
d
"IPv4 Configuration"
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36 USC and USC - LCE
e
"IPv6 Configuration"
f
"Virtual Media Configuration"
g
"LAN User Configuration"
h
"Confirmation"
LAN Configuration
View or configure iDRAC LAN, IPMI over LAN, MAC address, 
and NIC selection.
•
iDRAC LAN 
— Enables or disables the iDRAC NIC. Disabling 
iDRAC LAN deactivates the remaining controls.
•
IPMI Over LAN
 — Enables or disables Intelligent Platform 
Management Interface (IPMI) commands on the iDRAC 
Local Area Network (LAN) channel.
•
MAC Address
 — Enables you to view the Media Access Control (MAC) 
address that uniquely identifies each node in a network (read-only).
•
NIC Selection
 — Enables you to view or edit the NIC mode using the 
following mode options:
–
Dedicated
 — This option enables remote access to utilize the 
dedicated network interface available on the Dell Remote Access 
Controller (DRAC). Because the DRAC interface is not shared with 
the host operating system and routes management traffic to a separate 
physical network, it can be separated from the application traffic. 
 NOTE: This option is available only if an iDRAC6 Enterprise controller is 
present in the system.
–
Shared with failover 
— Select this option to share the network 
interface with the host operating system. The remote access device 
network interface is fully functional when the host operating system 
is configured for NIC teaming. The remote access device receives data 
through the LAN on motherboard LOM 1 and LOM 2, but it 
transmits data only through LOM 1. If LOM 1 fails, the remote access 
device fails over to LOM 2 for all data transmission. The remote 
access device continues to use LOM 2 for data transmission. 
If LOM 2 fails, the remote access device fails over all data 
transmission back to LOM 1.
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USC and USC - LCE 37
–
Shared with failover - LOM 2
 — Select this option to share the 
network interface with the host operating system. The remote access 
device network interface is fully functional when the host operating 
system is configured for NIC teaming. The remote access device 
receives data through the LAN on Motherboard LOM 1 and LOM 2, 
but transmits data only through LOM 2. If LOM 2 fails, the remote 
access device fails over to LOM 1 for all data transmission. 
The remote access device continues to use LOM 1 for data 
transmission. If LOM 1 fails, the remote access device fails 
over all data transmission back to LOM 2.
 NOTE: If one LOM fails but is later restored, you can manually revert back to 
the original LOM settings by editing the NIC selection through the iDRAC 
Hardware Configuration wizard.
–
Shared with failover - All LOMS
 — Select this option to share the 
network interface with the host operating system. The remote access 
device network interface is fully functional when the host operating 
system is configured for NIC teaming. The remote access device 
receives data through NIC 1, NIC 2, NIC 3, and NIC 4; but it 
transmits data only through NIC 1. If NIC 1 fails, the remote access 
device will transmit data on NIC 2. If NIC 2 fails, the remote access 
device will transmit data on NIC 3. If NIC 3 fails, the remote access 
device will transmit data on NIC 4. If NIC 4 fails the remote access 
device fails over all data transmission back to NIC 1, but only if the 
original NIC 1 failure has been corrected. 
 NOTE: Shared with failover - All LOMS option may not be available on 
iDRAC6 Enterprise controller.
Advanced LAN Configuration
1
Set additional attributes for VLAN, VLAN ID, VLAN priority, 
Auto Negotiate, LAN speed, and LAN duplex. 
•
VLAN
 — Enables or disables the VLAN mode of operation and 
parameters. When VLAN is enabled, only matched VLAN ID traffic is 
accepted. When disabled, VLAN ID and VLAN Priority are not 
available, and any values present for those parameters are ignored.
•
VLAN ID
 — Sets the VLAN ID value. Legal values fall in the range of 
1 to 4094, as defined by IEEE 801.1g specification.
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38 USC and USC - LCE
•
VLAN Priority
 — Sets the VLAN ID priority value. Legal values fall in 
the range of 0 to 7, as defined by IEEE 801.11g specification.
•
Auto Negotiate
 — Turns the auto-negotiate feature on or off. When 
auto-negotiate is on, it determines whether iDRAC automatically sets 
the 
Duplex Mode
 and 
Network Speed
 values by communicating with 
the nearest router or hub. When auto-negotiate is off, you must set 
the 
Duplex Mode
 and 
Network Speed
 values manually.
•
LAN Speed
 — Configures the network speed to 100 Mb or 10 Mb to 
match the user's network environment. 
 NOTE: This option is not available if Auto-Negotiate is set to On.
•
LAN Duplex
 — Configures the duplex mode to 
Full
 or 
Half 
to match 
the user's network environment. 
 NOTE: This option is not available if Auto-Negotiate is set to On.
2
Click 
OK
 to save your settings and return to the 
LAN Configuration
 menu. 
3
Click 
Next
 to proceed to "Common IP Configuration."
Common IP Configuration
Register the iDRAC name, set the domain name from DHCP, and specify the 
domain name and host name string. 
•
Register iDRAC Name
 — If set to 
Yes
, the iDRAC name is registered 
with the Domain Name System (DNS). If set to 
No
, no registration takes 
place.
•
iDRAC Name
 — Enables you to view or edit the iDRAC name to be 
used when registering with DNS. The 
iDRAC Name
 string can contain 
up to 63 printable ASCII characters. You can edit the 
iDRAC Name
 string 
when
Register iDRAC Name
 is 
No
. The information in this field is erased 
after updating the iDRAC firmware.
•
Domain Name from DHCP
 — If set to 
Yes
, iDRAC acquires the domain 
name from the Dynamic Host Configuration Protocol (DHCP) server. 
If set to 
No
, you must enter the domain name manually.
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USC and USC - LCE 39
•
Domain Name
 — Enables you to view or edit the iDRAC domain name to 
be used if it is not acquired from DHCP. You can specify a domain name 
when 
Domain Name from DHCP
 is set to 
No
. The information in this 
field is erased after updating the iDRAC firmware. 
•
Host Name String
 — Enables you to specify or edit the host name 
associated with iDRAC. The information in this field is erased if iDRAC is 
reset to the original defaults or if the iDRAC firmware is updated. 
The
Host Name
 string can contain up to 62 ASCII printable characters. 
Click Next to proceed to "IPv4 Configuration."
IPv4 Configuration
Enable or disable IPv4, and set the RMCP+ encryption key, IP address 
source, subnet mask, default gateway, and DNS server values.
•
IPv4
 — Enables or disables iDRAC NIC IPv4 protocol support. 
Disabling IPv4 deactivates the remaining controls.
•
RMCP+Encryption Key
 — Configures the RMCP+ encryption key 
using 0 to 40 hexadecimal digits (no blanks allowed). The default setting 
is all zeros (0).
•
IP Address Source
 — Enables or disables the ability of the iDRAC NIC 
to acquire an IPv4 address from the DHCP server; deactivate or activate 
the 
Ethernet IP Address
, 
Subnet Mask
, and 
Default Gateway
 controls.
•
Ethernet IP Address
 — Enables you to specify or edit a static IPv4 address 
for the iDRAC NIC. The IP address you enter in the 
Ethernet IP Address
field is reserved, and used only when DHCP fails to resolve and assign an 
available IP address. The 
Ethernet IP Address
 field is limited to a 
maximum value of 255.255.255.255. 
•
Subnet Mask 
— Enables you to specify or edit the static subnet mask for 
the iDRAC NIC. The subnet mask defines the significant bit positions in 
the IPv4 address. The 
Subnet Mask
 string should be in the form of a 
netmask, where the more significant bits are all ones (1) with a single 
transition to all zeros (0) in the lower-order bits. For example: 
255.255.255.0. The 
Subnet Mask
 field is limited to a maximum value of 
255.255.255.255.
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40 USC and USC - LCE
•
Default Gateway
 — Enables you to specify or edit the static IPv4 default 
gateway for the iDRAC NIC. Requests that cannot be resolved locally are 
routed to this address. The 
Default Gateway
 field is limited to a 
maximum value of 255.255.255.255.
•
Get DNS Servers from DHCP
 — If set to 
Yes
, the iDRAC NIC acquires 
the Domain Name System (DNS) server information from the DHCP 
server, and deactivates the 
DNS Server 1
 and 
DNS Server 2
 controls. If set 
to 
No
, the iDRAC NIC does not acquire the DNS Server information from 
the DHCP server, and you must manually define the 
DNS Server 1
 and 
DNS Server 2
 fields.
•
DNS Server 1
 — Enables you to specify or edit the static IPv4 address for 
a primary DNS server. This IPv4 address is that of a DNS server utilized 
for name-to-IPv4 address resolution. The 
DNS Server 1
 field is limited to 
a maximum value of 255.255.255.255. 
•
DNS Server 2
 — Enables you to specify or edit the static IPv4 address for 
a secondary DNS server. In the event that DNS Server 1 does not produce 
results, the 
DNS Server 2
 IPv4 address serves as a backup utilized for 
name-to-IPv4 address resolution. This field is limited to a maximum value 
of 255.255.255.255.
Click Next to proceed to "IPv6 Configuration."
IPv6 Configuration
Set IPv6, IP address source, ethernet IP address, IPv6 address, prefix length, 
default gateway, and DNS server values.
•
IPv6
 — Enables or disables the iDRAC NIC IPv6 protocol support. 
Disabling IPv6 deactivates the remaining controls.
•
IP Address Source
 — Enables or disables the ability of the iDRAC NIC to 
acquire an IPv6 address from the DHCP server. Disabling
 IP Address 
Source
 deactivates the 
Ethernet IP Address
, 
Prefix Length
, and 
Default 
Gateway
 controls.
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USC and USC - LCE 41
•
Ethernet IP Address
 — Enables you to specify or edit the static 
IPv6 address for the iDRAC NIC when not provided by DHCP. 
This field is limited to a maximum value of 
FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF. The multi-cast (ff00:/8) 
and loopback (::1/128) values are not valid addresses for the Ethernet 
IP address and/or the other address related fields described in this section. 
IPv6 Address forms supported:
–
X:X:X:X:X:X:X:X
 — In this preferred form, 
X
 represents the 
hexadecimal values of the eight 16-bit pieces of the address. You can 
omit leading zeros in individual fields, but you must include at least 
one numeral in every field.
–
::
 (two colons) — Using this form, you can represent a string of 
contiguous zero fields in the preferred form. The 
::
 can only appear 
once in the address. You can also use this form to represent 
unspecified addresses (0:0:0:0:0:0:0:0).
–
x:x:x:x:x:x:d.d.d.d
 — This form is sometimes more convenient when 
dealing with a mixed environment of IPv4 and IPv6 nodes. In this 
form, 
x
 represents the hexadecimal values of the six high-order 16-bit 
pieces of the address, and 
d
 represents the decimal values of the four 
low-order 8-bit pieces of the address (standard IPv4 representation).
•
Prefix Length
 — Enables you to specify or edit the number of significant 
bits in the IPv6 address to be used as a prefix, up to a maximum of 128. 
The prefix length number of bits in the Ethernet IP address is the netmask 
for the IPv6 network to which the iDRAC NIC belongs. The more 
significant bits that are defined, the fewer IPv6 addresses will be available 
on the network with the specified prefix.
•
Default Gateway
 — Enables you to specify or edit the static IPv6 default 
gateway for the iDRAC NIC when not provided by DHCP. This is the 
address that will be used to route requests when they cannot be resolved 
locally. The 
Default Gateway
 field is limited to a maximum value of 
FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF.
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42 USC and USC - LCE
•
Get DNS Servers from DHCP
 — If set to 
Yes
, the iDRAC NIC acquires 
the Domain Name System (DNS) server information from the 
DHCP server and deactivates the DNS Server 1 and DNS Server 2 
controls. If set to 
No
, the iDRAC NIC does not acquire the DNS server 
information from the DHCP server, and you must manually specify the 
DNS Server 1 
and 
DNS Server 2
 fields. 
•
DNS Server 1
 — Enables you to specify or edit the static IPv6 address 
for a primary DNS server when not provided by DHCP. The 
DNS Server 1
field is limited to a maximum value of 
FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF. The iPv6 address is 
that of a DNS server utilized for name-to-IPv6 address resolution.
•
DNS Server 2
 — Enables you to specify or edit the static IPv6 address for 
a secondary DNS server when not provided by DHCP. In the event that 
DNS Server 1 does not produce results, the DNS Server 2 iPv6 address 
serves as a backup DNS server utilized for name-to-IPv6 address 
resolution. The 
DNS Server 2 
field is limited to a maximum value of 
FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF. 
Click 
Next
 to proceed to "Virtual Media Configuration."
Virtual Media Configuration 
Set Virtual Media and Virtual Flash parameters. 
 NOTE: The Virtual Media and Virtual Flash features are available only if the system 
includes iDRAC 6 Enterprise. The Virtual Flash feature is only available if an SD card 
is installed and enabled in the iDRAC.
•
Virtual Media
 — Select attached, auto-attached, or detached mode. If set 
to 
Attach
, the virtual media devices are available for use in the current 
operating environment. Virtual Media enables a floppy image, floppy 
drive, or CD/DVD drive from your system to be available on the managed 
systems console, as if the floppy image or drive were present (attached or 
connected) on the local system. If set to 
Detach
, you cannot access virtual 
media devices. If set to 
Auto-Attach
, the virtual media device is 
automatically mapped to the server every time the user physically 
connects a media.
 NOTE: For more information on supported virtual media devices, see the 
Integrated Dell Remote Access Controller 6 (iDRAC6) User’s Guide 
available at support.dell.com/manuals.
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USC and USC - LCE 43
•
Virtual Flash
 — Enable or disable the use of flash memory that resides 
in the iDRAC file system. This memory can be used for persistent storage 
and accessed by the system. If set to 
Enabled
, the virtual flash card is 
configured as a virtual drive; it appears in the boot order, allowing you 
to boot from the virtual flash card. If set to 
Disabled
, virtual flash is 
not accessible.
 NOTE: To boot from the virtual flash, the virtual flash image must be bootable. 
The virtual flash feature of iDRAC requires a formatted secure digital (SD) 
card that is 256 MB or greater. This feature can be enabled only if a valid 
image is present on the SD card. S
ee the 
User Guide
 for your system’s 
iDRAC device for more information.
 NOTE: Dell-branded vFlash media is required for the virtual flash partition.
Click Next to proceed to "LAN User Configuration."
LAN User Configuration
Set account access, account-related attributes, and smart card authentication.
•
Account Access
 — Enables or disables account access. Disabling account 
access deactivates all other fields on the 
LAN User Configuration
 screen.
•
Account Username 
— Enables the modification of an iDRAC username. 
The 
Account Username
 field accepts a maximum of 16 printable 
ASCII characters.
•
Password
 — Enables an administrator to specify or edit the iDRAC user's 
password. The 
Password
 string is encrypted and cannot be seen or 
displayed after this property is set. The 
Password
 field accepts a maximum 
of 20 characters. 
•
Confirm Password 
— Re-enter the iDRAC user's password to confirm.
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44 USC and USC - LCE
•
Account Privilege
 — Assigns the user's maximum privilege on the IPMI 
LAN channel to one of the following user groups: Admin, Operator, User, 
or No Access.
–
Admin
 — Privileges: Login to iDRAC, Configure iDRAC, Configure 
Users, Clear Logs, Execute Server Control Commands, Access 
Console Redirection, Access Virtual Media, Test Alerts, Execute 
Diagnostic Commands
–
Operator
 — Privileges: Login to iDRAC, Configure iDRAC, 
Configure Users, Execute Server Control Commands, Access Console 
Redirection, Access Virtual Media, Test Alerts, Execute Diagnostic 
Commands
–
User
 — Privileges: Login to iDRAC
–
No Access
 — No assigned privileges
•
Smart Card Authentication
 — Enables or disables Smart Card 
Authentication for iDRAC log in. If enabled, a Smart Card must be 
installed to access the iDRAC.
–
Enabled
 — Enabling Smart Card login disables all command-line 
out-of-band interfaces including SSM, Telnet, Serial, 
remote RACADM, and IPMI over LAN.
–
Disabled
 — On subsequent logins from the graphical user interface 
(GUI), the regular login page displays. All command-line out-of-band 
interfaces—including Secure Shell (SSH), Telnet, Serial, and 
RACADM—are set to their default states.
–
Enabled with RACADM 
— Enabling smart card login with 
RACADM disables all command-line out-of-band interfaces—
including SSM, Telnet, Serial, remote RACADM, and IPMI over 
LAN—while still allowing RACADM access.
Click 
Next
 to proceed to "Summary."
Summary
Displays the summary of the iDRAC configuration changes.
Click 
Apply
 to proceed to "Confirmation."
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USC and USC - LCE 45
Confirmation
Confirm the changes you made by viewing the Summary screen. You can 
apply the changes, or cancel all changes and exit the iDRAC Configuration 
Wizard. If you apply the changes, a Please Wait message displays while 
your changes are saved. When the operation is complete, a final 
Confirmation screen displays indicating whether the changes were applied 
successfully, left unchanged, or failed.
Click Finish to save your settings and return to the main wizards screen. 
RAID Configuration 
If your system has one or more supported PERC RAID controller(s) with 
PERC 6.1 firmware or greater or SAS RAID controller(s), you have the 
option of using the RAID Configuration wizard to configure a virtual disk 
as the boot device. 
To launch the RAID Configuration Wizard:
1
Click 
Hardware Configuration
 in the left pane.
2
Click 
Configuration Wizards
 in the right pane.
3
Click 
RAID Configuration
 to launch the wizard. 
The following steps will walk you through the RAID Configuration wizard:
a
"View Current Configuration"
b
"Select RAID Controller"
c
"Foreign Configuration Found"
d
"Select the Express or Advanced Wizard"
e
"Select Basic Settings"
f
"Express Wizard Only - Assign a Hot Spare"
g
"Express Wizard Only - Review Summary"
h
"Advanced Wizard Only - Select Physical Disks"
i
"Advanced Wizard Only - Additional Settings"
j
"Advanced Wizard Only - Review Summary"
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46 USC and USC - LCE
View Current Configuration
The View Current Configuration screen displays the attributes of 
any virtual disks already configured on the supported RAID controllers 
attached to the system. You have two options: 
• Accept the existing virtual disks without making changes. To select this 
option, click 
Back
.
 NOTE: If you intend to install the operating system on an existing virtual disk, 
ensure that the virtual disk size and RAID level are appropriate.
• Delete all existing virtual disks and use the 
RAID configuration
 wizard 
to create a single, new virtual disk to be used as the new boot device. 
To select this option, click 
Next
. 
 NOTE: RAID 0 does not provide data redundancy. Other RAID levels provide 
data redundancy and may enable you to reconstruct data in the event of a 
disk failure.
Select RAID Controller
The Select RAID Controller screen displays all supported RAID controllers 
attached to the system. Select the RAID controller on which you want to 
create the virtual disk, and then click Next.
Foreign Configuration Found
The Foreign Configuration Found screen displays only if a foreign 
configuration resides on the selected RAID controller. 
A foreign configuration is a set of physical disks containing a RAID 
configuration that has been introduced to the system but is not yet managed 
by the RAID controller to which it is attached. You may have a foreign 
configuration if physical disks have been moved from a RAID controller on 
another system to a RAID controller on the current system. 
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USC and USC - LCE 47
You have two options: Ignore Foreign Configuration and Clear Foreign 
Configuration.
• If the foreign configuration contains data that you want to keep, 
select
Ignore Foreign Configuration
. If you select this option, the disk 
space containing the foreign configuration is not available for use in a 
new virtual disk.
• To delete all data on the physical disks containing the foreign 
configuration, select 
Clear Foreign Configuration
. This option frees the 
disk space containing the foreign configuration and makes it available for 
use in a new virtual disk.
Click Next after making your selection.
Select the Express or Advanced Wizard
• Create a virtual disk using either the 
Express Wizard
 or the 
Advanced Wizard
. 
• The 
Express Wizard
 enables you to select the RAID level only. 
The
Express Wizard
 then selects a virtual disk configuration for the user 
which implements the selected RAID level and optionally enables you to 
assign a hot spare. Select 
Express Wizard
 to quickly create a virtual disk 
using recommended settings. 
 NOTE: Express Wizard is not available on all controllers.
 NOTE: If the available physical disks are using both Serial Attached 
SCSI (SAS) and Serial ATA (SATA) protocols, Dell recommends that you use 
the Advanced Wizard.
• The 
Advanced Wizard
 enables you to specify which protocol is used when 
creating the disk pool for the virtual disks. A disk pool is a logical grouping 
of disks attached to a RAID controller on which one or more virtual disks 
can be created. In addition to the RAID level, the 
Advanced Wizard
 allows 
more flexibility with physical disk selection, span configuration, cache 
policy, and other virtual disk attributes. Select 
Advanced Wizard
 to specify 
all virtual disk settings. 
 NOTE: Dell recommends a good knowledge of RAID and your hardware 
configuration to use the Advanced Wizard.
Click Next after making your selection.
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48 USC and USC - LCE
Select Basic Settings
Select the RAID type for the virtual disk from the RAID Level drop-down menu: 
•
RAID 0 — 
Stripes data across the physical disks. RAID 0 does not 
maintain redundant data. When a physical disk fails in a RAID 0 virtual 
disk, there is no method for rebuilding the data. RAID 0 offers good read 
and write performance with 0 data redundancy.
•
RAID 1 — 
Mirrors or duplicates data from one physical disk to another. 
If a physical disk fails, data can be rebuilt using the data from the other 
side of the mirror. RAID 1 offers good read performance and average write 
performance with good data redundancy.
•
RAID 5 — 
Stripes data across the physical disks, and uses parity 
information to maintain redundant data. If a physical disk fails, the data 
can be rebuilt using the parity information. RAID 5 offers good read 
performance and slower write performance with good data redundancy.
•
RAID 6 — 
Stripes data across the physical disks, and uses two sets of 
parity information for additional data redundancy. If one or two physical 
disks fail, the data can be rebuilt using the parity information. RAID 6 
offers better data redundancy and read performance but slower write 
performance with very good data redundancy.
•
RAID 10 — 
Combines mirrored physical disks with data striping. If 
a physical disk fails, data can be rebuilt using the mirrored data. RAID 10 
offers good read and write performance with good data redundancy.
•
RAID 50
 — A dual-level array that uses multiple RAID 5 sets in a single 
array. A single physical disk failure can occur in each of the RAID 5 
without any loss of data on the entire array. Although the RAID 50 has 
increased write performance, when a physical disk fails and reconstruction 
takes place, performance decreases, data/program access is slower, 
and transfer speeds on the array are affected.
•
RAID 60
 — Combines the straight block level striping of RAID 0 with the 
distributed double parity of RAID 6. Your system must have at least eight 
physical disk to use RAID 60. Because RAID 60 is based on RAID 6, 
two physical disk from each of the RAID 6 sets could fail without loss 
of data. Failures while a single physical disk is rebuilding in one RAID 6 
set do not lead to data loss. RAID 60 has improved fault tolerance 
because more than half the number of total physical disk must fail for data 
loss to occur.
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USC and USC - LCE 49
 NOTE: The virtual disk size is automatically calculated and displayed in the Size field. 
You cannot change the virtual disk size.
If you are using the Express Wizard, proceed to "Express Wizard Only - 
Assign a Hot Spare."
If you are using the Advanced Wizard, click Next and proceed to "Advanced 
Wizard Only - Select Physical Disks."
Express Wizard Only - Assign a Hot Spare
To assign a hot spare to the virtual disk, select the Assign a Hot Spare Disk 
check box; otherwise, leave the check box clear. 
 NOTE: A hot spare is an unused backup physical disk that can be used to rebuild 
data from a redundant virtual disk. A hot spare can be used only with a redundant 
RAID level. Hot spares also have requirements for physical disk size. The hot spare 
must be as big as or bigger than the smallest physical disk included in the virtual 
disk. If the RAID level and physical disk availability do not meet these requirements, 
a hot spare will not be assigned.
Click Next to continue with "Express Wizard Only - Review Summary."
Express Wizard Only - Review Summary
Review the virtual disk attributes you selected before creating a virtual disk.
 CAUTION: Clicking the Finish button deletes all existing virtual disks except for 
any foreign configurations that you specified should be kept. All data residing on 
the deleted virtual disks will be lost.
Click Finish to create a virtual disk with the displayed attributes. 
OR
To return to a previous screen to review or change selections, click Back. 
To exit the Wizard without making changes, click Cancel.
 NOTE: For more control over the virtual disk attributes, click Cancel and use the 
Advanced Wizard to create the virtual disk.
Advanced Wizard Only - Select Physical Disks
Use the Select Physical Disks screen to select the physical disks to be used for 
the virtual disk. The number of physical disks required for the virtual disk 
varies depending on the RAID level. The minimum and maximum numbers 
of physical disks required for the RAID level are displayed on the screen.
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50 USC and USC - LCE
• Select the protocol for the disk pool from the 
Protocol
 drop-down menu: 
Serial Attached SCSI (SAS)
 or 
Serial ATA (SATA)
. SAS drives are used 
for high performance, and SATA drives provide a more cost-effective 
solution. 
 NOTE: A disk pool is a logical grouping of physical disks on which one or 
more virtual disks can be created. The protocol is the type of technology used 
to implement RAID.
• Select the media type for the disk pool from the 
Media Type
 drop-down 
menu: 
Hard Disk Drives (HDD)
 or 
Solid State Disks (SSD)
. HDDs use 
traditional rotational magnetic media for data storage, and SSDs 
implement flash memory for data storage. 
• Select the span length from the 
Select Span Length
 drop-down menu. 
The span length value refers to the number of physical disks included in 
each span.
 NOTE: Span length applies only to RAID 10, RAID 50, and RAID 60. The Select 
Span Length drop-down menu is active only if the user has selected RAID-10, 
RAID-50, or RAID 60.
• Select the physical disks using the check boxes at the bottom of the screen. 
Your physical disk selection must meet the requirements of the RAID level 
and span length. To select all of the physical disks, click 
Select All
. 
Click Next after making your selections.
Advanced Wizard Only - Additional Settings
Use the Additional Settings screen to specify cache policies and stripe 
element size. You can also assign a hot spare to the virtual disk.
 NOTE: The virtual disk size is automatically calculated and displayed in the Size 
field. The user cannot change the virtual disk size.
• Select the stripe element size from the 
Stripe Element Size 
drop-down 
menu. The stripe element size is the amount of disk space a stripe 
consumes on each physical disk in the stripe. 
 NOTE: The Stripe Element Size drop-down menu may contain more options 
than initially displayed on the screen. Use the up-arrow and down-arrow keys 
to display all options.
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USC and USC - LCE 51
• Select the read policy from the 
Read Policy
 drop-down menu.
–
Read Ahead
 — The controller reads sequential sectors of the virtual 
disk when seeking data. The Read Ahead policy may improve system 
performance if the data is written to sequential sectors of the virtual 
disk.
–
No Read Ahead
 — The controller does not use the Read Ahead policy. 
The No Read Ahead policy may improve system performance if the 
data is random and not written to sequential sectors.
–
Adaptive Read Ahead
 — The controller initiates the Read Ahead 
policy only if the most recent read requests accessed sequential sectors 
of the disk. If the recent read requests accessed random sectors of the 
disk, then the controller uses the No Read Ahead policy.
• Select the write policy from the 
Write Policy
 drop-down menu.
–
Write Through
 — The controller sends a write-request completion 
signal only after the data is written to the disk. The Write Through 
policy provides better data security than the Write Back policy since 
the system assumes the data is available only after it has been written 
to the disk.
–
Write Back
 — The controller sends a write-request completion signal 
as soon as the data is in the controller cache but has not yet been 
written to disk. The Write Back policy may provide faster write 
performance, but it also provides less data security since a system 
failure could prevent the data from being written to disk.
–
Force Write Back
 — The write cache is enabled regardless of whether 
the controller has an operational battery. If the controller does not 
have an operational battery, data loss may occur in the event of a 
power failure.
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52 USC and USC - LCE
• To assign a hot spare to the virtual disk, select the 
Assign a Hot Spare Disk
check box. A hot spare is an unused backup physical disk that can be used 
to rebuild data from a redundant virtual disk.
• Select the physical disk to be used as the hot spare from the 
Hot Spare 
Disk
 drop-down menu.
 NOTE: A hot spare can be used only with a redundant RAID level. Hot spares 
also have requirements for physical disk size. The hot spare cannot be smaller 
than the smallest physical disk included in the virtual disk. If the RAID level 
and physical disk availability do not meet these requirements, the Assign a 
Hot Spare Disk check box is disabled. 
Click Next after making your selection.
Advanced Wizard Only - Review Summary
The Summary screen displays the virtual disk attributes based on your selections.
 CAUTION: Clicking the Finish button deletes all existing virtual disks except for 
any foreign configurations that you specified should be kept. All data residing on 
the deleted virtual disks will be lost.
Click Finish to create a virtual disk with the displayed attributes. 
OR
To return to a previous screen to review or change selections, click Back. To 
exit the Wizard without making changes, click Cancel.
Advanced Configuration 
Use Advanced Configuration to modify advanced settings. 
1
Select 
Hardware Configuration
 from the left menu
2
Click 
Advanced Configuration
 in the right panel.
3
Select the device you want to configure.
 NOTE: Depending on the configuration setting changes, the following message 
may be displayed: One or more of the settings requires a reboot to be saved and 
activated. Do you want to reboot now?. You can select No and continue making 
additional configuration changes or perform other tasks such as operating system 
deployment. All changes will be applied during the next system boot.
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USC and USC - LCE 53
USC - LCE Hardware Configuration allows you to configure other devices 
through Human Interface Infrastructure (HII). HII is a UEFI-standard 
method for viewing and setting a device's configuration. You can utilize a 
single utility to configure multiple devices that had different pre-boot 
configuration utilities in the past. HII also provides localization, meaning that 
utilities that were previously English-only, such as the BIOS <F2> setup, 
may now have a localized HII equivalent. 
As of the current release of USC - LCE, your server's default configuration 
contains setups for two device types that are supported in the Hardware 
Configuration Advanced Configuration: the system BIOS and NIC. 
• The 
BIOS
 setup is very similar to the current setup utility (press the 
<F2>
key during system startup); however, HII can access only a subset of the 
utilities available in system startup.
• The 
NIC
 setup reflects various NIC attributes, some of which were visible in 
the controller option read-only memory (ROM). However, many of these 
attributes were previously only modifiable in Operating System utilities. 
Depending on your system configuration, other device types may also appear 
in Advanced Configuration, if they support the HII configuration standard. 
Advanced Configuration wizard allows you to configure the following:
• System BIOS Settings
• Intel Pro/1000 PT Server Adapter
• Intel Pro/1000 PT Dual Port Server Adapter
• Intel Gigabit VT Quad Port Server Adapter
• Intel 10 Gigabit AF DA Dual Port Server Adapter
• Intel 10 Gigabit AT Port Server Adapter
• Intel 10 Gigabit XF SR Port Server Adapter
• Broadcom (Dual Port) 10G KX4
• Broadcom (Quad Port) GBE
• Intel (Quad Port) GBE
• Intel (Dual Port) 10G KX4
• Broadcom (Dual Port) 10G SFP+
• Broadcom (Quad Port) 10/100/1000 BASET
• Intel (Quad Port) 10/100/1000 BASET
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54 USC and USC - LCE
• Intel (Dual Port) 10/100/1000 BASET
• Broadcom NetXtreme Gigabit Ethernet
• Broadcom 5709C NetXtreme II GigE
• Broadcom 5709C NetXtreme II GigE
• Broadcom 57710 NetXtreme II 10GigE
 NOTE: Integrated Broadcom NICs are controlled both by the BIOS and by settings 
stored on the device itself. As a result, the Boot Protocol field in the HII of 
integrated NICs has no effect; this setting is instead controlled by the BIOS on the 
Integrated Devices screen. To set integrated NICs to an iSCSI or PXE boot mode, 
select System BIOS Settings, then select Integrated Devices. On this screen, you 
will see a list of each embedded NIC—select the appropriate value: Enabled for no 
boot capability, Enabled with PXE to use the NIC for PXE boot, or Enabled with iSCSI 
to use the NIC to boot from an iSCSI target.
Configuring a Local FTP Server
If your organization’s users are on a private network that does not have access 
to external sites, specifically ftp.dell.com, you can provide platform updates 
from a locally-configured FTP server. The users in your organization can 
access updates or drivers for their Dell server from the local FTP server 
instead of ftp.dell.com.
 NOTE: A local FTP server is not required for users who have access to ftp.dell.com 
through a proxy server.
 NOTE: Check ftp.dell.com frequently to make sure your local FTP server has the 
most recent updates. 
Requirements for a Local FTP Server
The following requirements apply when configuring a local FTP server. 
• The local FTP server must support anonymous user access. That is, 
the local FTP server cannot require user authentication. 
• The local FTP server must use the default port (21).
• You must use 
USC Settings
 wizard to configure the network card on your 
system before accessing updates from the local FTP server. See "Using 
USC Settings Wizard" for more information.
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USC and USC - LCE 55
Creating the Local FTP Server Using Dell Server Updates DVD
1
Download the 
Dell Server Updates 
ISO to your system from Dell Support 
site at 
support.dell.com
, and burn it to a DVD.
2
Copy all files in the 
repository
 folder of the DVD you just created to the 
root directory of the local FTP server.
3
Create a folder named 
catalog
 in the root directory of the local FTP server 
and move the files 
catalog.xml.gz
 and 
catalog.xml.gz.sign
 from the root 
directory of the FTP server to the catalog folder you just created.
4
Use this local FTP server for Platform Update
.
Accessing Updates on a Local FTP Server 
The users in your organization need to know the IP address of the local FTP 
server in order to specify the online repository when using the 
OS Deployment wizard. 
If your users are accessing the local FTP server through a proxy server, 
then they need to know the following information for the proxy server: 
• The proxy server host name or IP address
• The port number of the proxy server
• The user name required for authentication on the proxy server
• The password required for authentication on the proxy server
• The type of proxy server
Configuring a Local USB Device
If your organization’s users are on a private network that does not have access 
to external sites like ftp.dell.com, you can provide updates from a 
locally-configured USB device. 
The USB device you use as a repository must be able to hold at least 3 GB of 
content.
A USB device is not required for users that have access to ftp.dell.com 
through a proxy server. 
For the latest updates, download the most recent Dell Server Updates ISO for 
your system from the Dell Support website at support.dell.com. 
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56 USC and USC - LCE
Creating the Local USB Repository Using Dell Server Updates DVD
To create a repository on a local USB device using Dell Server Updates DVD:
1
Download the 
Dell Server Updates 
ISO to your system from the Dell 
Support site at 
support.dell.com
, and burn it to a DVD. 
2
Copy all files in the 
repository
 folder of the DVD you just created to the 
root directory of the USB device. 
3
Create a folder named 
catalog
 in the root directory of the USB device and 
move the files 
catalog.xml.gz
 and 
catalog.xml.gz.sign
 from the root 
directory of the USB device to the 
catalog
 folder you just created.
4
Use this USB device for Platform Update
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Remote Service Features 57
Remote Service Features
The Dell™ Lifecycle Controller Remote Services 
are a set of features focused 
on enabling automated system discovery by the remote consoles and enhancing 
remote operating system deployment capabilities. These capabilities use the 
web services based hardware management interface provided by the Lifecycle 
Controller firmware. 
Remote Services 
are aimed at simplifying operating 
system deployment and automating the setup and configuration of new 
Dell systems remotely.
Web Services for Management
Web Services for Management (WS-MAN) is a Simple Object Access 
Protocol (SOAP)-based protocol designed for systems management. 
WS-MAN is published by the Distributed Management Task Force (DMTF) 
and provides a interoperable protocol for devices to share and exchange data 
across networks. Dell Lifecycle Controller - Remote Services uses WS-MAN 
to convey DMTF Common Information Model (CIM)-based management 
information; the CIM information defines the semantics and information 
types that can be manipulated in a managed system. The Dell-embedded 
server platform management interfaces are organized into profiles, where 
each profile defines the specific interfaces for a particular management 
domain or area of functionality. Additionally, Dell has defined a number of 
model and profile extensions that provide interfaces for additional 
capabilities. 
The data and methods available through WS-MAN are provided by the 
Lifecycle Controller - Remote Services’ instrumentation interface mapped to 
the following DMTF profiles and Dell extension profiles:
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58 Remote Service Features
Standard DMTF
• Base Server — defines CIM classes for representing the host server.
• Base Metrics — defines CIM classes for providing the ability to model and 
control metrics captured for managed elements.
• Host LAN Network Port — defines CIM classes for representing a network 
port that provides a LAN interface to a host system, its associated 
controller, and network interfaces.
• Service Processor — defines CIM classes for modeling service processors.
• USB Redirection — defines CIM classes for describing information about 
USB redirections. For keyboard, video, and mouse devices, this profile 
should be used if the devices are to be managed as USB devices.
• Physical Asset — defines CIM classes for representing the physical aspect 
of the managed elements. 
• SM CLP Admin Domain — defines CIM classes for representing 
CLP’s configuration. 
• Power State Management — defines CIM classes for power 
control operations. 
• Command Line Protocol Service — defines CIM classes for representing 
CLP’s configuration. 
• IP Interface — defines CIM classes for representing an IP interface of a 
managed system.
• DHCP Client — defines CIM classes for representing a DHCP client and 
its associated capabilities and configuration.
• DNS Client — defines CIM classes for representing a DNS client in a 
managed system.
• Record Log — defines CIM classes for representing different type of logs. 
• Software Inventory — defines CIM classes for inventory of installed or 
available software.
• Role Based Authorization — defines CIM classes for representing roles. 
• Software Update — defines CIM classes for inventory of available 
software updates. 
• SMASH Collections — defines CIM classes for representing 
CLP’s configuration. 
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Remote Service Features 59
• Profile Registration — defines CIM classes for advertising the profile 
implementations. 
• Simple Identity Management — defines CIM classes for representing 
identities. 
• SSH Service — defines CIM classes for extending the management 
capability of referencing profiles by adding the capability to represent an 
SSH service and its associated sessions in a managed system.
• Battery — defines CIM classes for describing and setting the logical 
properties of the battery. Such properties include the description of 
the battery’s charge status and the time it takes for the battery charge to 
be depleted. The profile also describes operations such as recharging 
the battery.
Dell Extensions
• Dell Active Directory Client Version 2.0.0 — defines CIM and 
Dell extension classes for configuring the Active Directory client and 
the local privileges for Active Directory groups.
• Dell Virtual Media — defines CIM and Dell extension classes for 
configuring Virtual Media. Extends the USB Redirection Profile.
• Dell Ethernet Port — defines CIM and Dell extension classes for 
configuring NIC Side-Band interface for the NIC. Extends the 
Ethernet Port Profile.
• Dell Power Utilization Management — defines CIM and Dell extension 
classes for representing the host server’s power budget and for 
configuring/monitoring the host server’s power budget.
• Dell OS Deployment — defines CIM and Dell extension classes for 
representing the configuration of operating system deployment features. 
It extends the management capability of referencing profiles by adding 
the capability to support operating system deployment activities by 
manipulating operating system deployment features provided by the 
service processor. For more information on Dell OS Deployment 
functions, see "Remote Operating System Deployment Interface."
 NOTE: The WS-MAN implementation complies with the DMTF WS-MAN 
specification version 1.0.0.
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60 Remote Service Features
The Lifecycle Controller - Remote Services WS-MAN implementation uses 
SSL on port 443 for transport security, and supports basic and digest 
authentication. Web services interfaces can be utilized by leveraging client 
infrastructure such as Windows® WinRM and Powershell CLI, open source 
utilities like WSMANCLI, and application programming environments like 
Microsoft® .NET®. 
There are additional implementation guides, white papers, profile 
specifications, class definition (.mof) files, and code samples available in 
the Dell Tech Center at www.delltechcenter.com. For more information, 
also see the following:
• DTMF Web site: 
www.dmtf.org/standards/profiles/
• WS-MAN release notes or Readme file. 
Auto-Discovery
The auto-discovery feature enables automated discovery of unprovisioned 
systems on the network by management consoles that have integrated the 
Dell provisioning server. The management console provides user credentials 
to the iDRAC to create an admin account with these credentials so that the 
discovered systems can be managed.
With auto-discovery enabled, the iDRAC6 requests an IP address from 
DHCP and either acquires the name of the system where the management 
console or provisioning server is located and/or subsequently resolves the 
address through DNS. After acquiring the address of the management 
console the iDRAC6 securely handshakes to acquire account credentials. 
The iDRAC can now be managed through its newly acquired credentials to 
perform operations, such as remote operating system deployment.
If you explicitly ordered a Dell system with the Auto-Discovery feature 
Enabled (factory default setting is Disabled), then the iDRAC will be 
delivered DHCP enabled and no user accounts are enabled. If the 
auto-discovery feature is set to Disabled, you can manually enable this 
feature from the iDRAC6 Configuration Utility when booting your system. 
For more information on Enabling and Disabling auto-discovery feature, 
see "Enable and Disable Auto-Discovery Feature."
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Remote Service Features 61
Configuring DHCP/DNS
Before adding your Dell system to the network and using the Auto-Discovery 
feature, ensure that Dynamic Host Configuration Protocol (DHCP) 
server/Domain Name System (DNS) are configured with added support for 
auto-discovery. There are several alternatives for enabling the network 
environment to support management console discovery by newly 
installed servers. Ensure that one of the following prerequisites is met for the 
Auto-Discovery feature to work properly:
• The DHCP server specifies the IP address and port of the management 
console in vendor specific option (option 43) data in response to the 
DHCP REQUEST sent out by default by the iDRAC. Ensure the 
LifecycleController
 vendor class is created. The DHCP server will resolve 
hostname of the management console to an IP address with a DNS lookup.
• The DNS server specifies a service option 
_dcimprovsrv._tcp
 that 
will resolve to an IP address.
• The DNS server specifies an IP address for a server with the known name 
DCIMCredentialServer
.
For more information on configuring DHCP and DNS, see Lifecycle 
Controller Auto Discovery Network Setup Specification on the Dell Enterprise 
Technology Center at www.delltechcenter.com.
Enable and Disable Auto-Discovery Feature
Before enabling the Auto-Discovery feature, do the following:
1
Press 
<Ctrl><e> when prompted during system start-up.
 NOTE: You must press <Ctrl><e> within 5 seconds of when the 
message displays.
The 
iDRAC6 Configuration Utility page
 displays.
2
Enable 
NIC
 (for modular system only)
3
Enable 
DHCP
.
4
Select 
Account Access
.
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62 Remote Service Features
5
Select 
Disabled
.
6
Navigate to 
LAN Parameters
.
7
Select 
Domain Name from DHCP
.
8
Select 
On
.
9
Select 
DNS Server from DHCP
.
10
Select 
On
.
11
Save and exit 
iDRAC6 Configuration Utility
. 
12
Restart the system.
To enable the auto-discovery feature:
1
Press 
<Ctrl><e> when prompted during system start-up.
 NOTE: You must press <Ctrl><e> within 5 seconds of when the 
message displays.
The 
iDRAC6 Configuration Utility page
 displays.
2
Navigate to 
LAN User Configuration
.
3
Select 
Auto-Discovery
.
4
Select 
Enable
 to enable the Auto-Discovery feature.
To disable the auto-discovery feature, repeat "step 1," "step 2," and "step 3" 
and select Disable.
 NOTE: Auto-discovery feature will not run if any admin accounts are enabled.
Auto-Discovery Workflow
1
Plug in your new Dell system to your network
2
Plug-in the power cables to turn on the system.
3
iDRAC starts, acquires the management console/provisioning server 
address from DHCP/DNS and announces itself to the management 
console.
4
The management console validates and optionally accepts the secure 
handshake session from the iDRAC.
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Remote Service Features 63
5
The management console provides creates user credentials with admin 
privileges and sends the login credentials to iDRAC.
6
iDRAC receives and completes the secure handshake.
Remote Operating System Deployment
The remote operating system deployment capabilities enable deployment of 
an operating system remotely using WS-Man web services protocols and 
CIFS and NFS network file sharing protocols.
Remote Operating System Deployment Main Features
Following are the main capabilities of remote operating system deployment:
• Remote activation of local exposure of embedded drivers as a USB device
• Remote acquisition of embedded drivers per selected operating system.
• Boot to an ISO image located on a network share.
Remote Operating System Deployment Interface
Dell OS Deployment web services interface provides the capability to support 
operating system deployment activities by manipulating operating system 
deployment features provided by the iDRAC service processor. Detailed 
interface specifications and class definition (.mof) files can be found at the 
Lifecycle Controller area on the Dell Enterprise Technology Center at 
www.delltechcenter.com
. Using CIM and Dell extension classes using the web 
services protocols WS-MAN, Dell OS Deployment feature provides the 
following capabilities:
• Get the embedded driver pack (a package of all supported operating 
system drivers for all supported operating systems for the platform) 
version:
Remote management consoles, applications, and scripts request driver 
pack version and list of supported operating systems from iDRAC through 
WS-MAN.
The 
GetDriverPackInfo()
 method on the 
DCIM_OSDeploymentService
class returns the embedded driver pack version and the list of operating 
systems supported by the driver pack.
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64 Remote Service Features
• After determining which operating system the drivers are needed for, one 
the following methods can be invoked via WS-MAN to unpack the 
appropriate drivers and expose them locally or acquire them remotely.
a
The 
UnpackAndAttach()
 method on the 
DCIM_OSDeploymentService
 class extracts the drivers for the 
requested operating system and places them on a internal USB device 
labeled 
OEMDRV
. The 
OEMDRV
 appears as a locally attached USB 
device to the system. The method takes the operating system name 
and an expose duration time as input parameters and returns a job 
identification that can be subsequently checked for the status of the 
unpack and attach activity.
 NOTE: The drivers unpacked and attached are removed after the time specified 
in ExposeDuration parameter or if no time is specified in the method invocation 
then by default the OEMDRV USB device will be removed after 18 hours.
 NOTE: Ensure that ISO images attached during the process are detached 
before you use system services.
b
The 
UnpackAndShare()
 method on the 
DCIM_OSDeploymentService
class extracts the drivers for the requested operating system and copies 
them to a network share. The method takes the operating system name 
and network share information as input parameters and returns a job 
identification that can be subsequently checked for the status of the 
unpack and share activity. Network share information includes the IP 
address of the share, the share name, share type, and username, password 
and workgroup data for secure shares.
• The following methods can be used to boot the system from an ISO image 
on a network share or to initiate PXE boot mechanisms:
a
The 
BootToNetworkISO()
 method on the 
DCIM_OSDeploymentService
 class will boot the system using an 
ISO image that has been made available on a CIFS or NFS network share. 
The method takes the ISO image name, network share information, and 
exposure duration as input parameters and returns a job identification 
that can be subsequently checked for the status of the unpack and share 
activity. Network share information includes the IP address of the share, 
the share name, share type, and username, password and workgroup data 
for secure shares. For additional security a hash value can be calculated 
using well known hash algorithms and this value along with the type of 
the hash used can be provided as input parameters.
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Remote Service Features 65
 NOTE: The drivers unpacked and attached are removed after the time specified 
in ExposeDuration parameter. If no time is specified in the method invocation, 
then by default the OEMDRV USB device will be removed after 18 hours.
 NOTE: Ensure that ISO images attached during the process are detached 
before you use system services.
b
The 
BootToPXE()
 method on the 
DCIM_OSDeploymentService
class initiates a Pre-Boot Execution Environment (PXE) boot of the 
system. The method requires no input parameters.
• The following methods are used to directly detach the local OEMDRV 
device or the network ISO image. These can be used before the previously 
set exposure durations time out:
a
The 
DetachDrivers()
 method on the 
DCIM_OSDeploymentService
class detaches and removes the 
OEMDRV
 device that had been 
previously attached by an invocation of the 
UnpackAndAttach()
method. 
b
The 
DetachISOImage()
 method on the 
DCIM_OSDeploymentService
 class detaches and removes the 
network share based ISO image that had been previously attached by 
an invocation of the 
BootToNetworkISO()
 method.
• Several methods described in this document return job identifications as 
output parameters. The jobs provide a means of keeping track of a 
requested action that cannot be performed immediately and, because of 
underlying technology constraints, will take longer than standard web 
service request response timeouts. The returned job identification can 
subsequently be used in WS-MAN Enumerate or Get requests to retrieve 
job object instances. Job object instances contain a job status property that 
can be checked to see what state the job is in and whether it completed 
successfully or encountered a problem and failed. If a job failure occurs, 
the job instance also contains an error message property that provides 
detailed information on the nature of the failure. Other properties contain 
other error identification information that can be used to localize the error 
message to the supported languages and get more detailed error 
descriptions and recommended response action descriptions.
• The 
GetHostMACInfo()
 method on the 
DCIM_OSDeploymentService
class returns an array of physical network port MAC addresses representing 
all the LAN on Motherboard (LOM) ports in the system. The method 
requires no input parameters.
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66 Remote Service Features
•All the 
DCIM_OSDeploymentService
 methods described in this 
document return error codes indicating whether the method successfully 
executed, an error occurred, or a job was created. Job creation occurs if the 
action being performed in the method cannot be completed immediately. 
Additionally, if an error occurs, the methods will also return output 
parameters that include an error message (in English) and other error 
identifiers that can be used to localize the error to languages supported by 
the Unified Server Configurator. The other error identifiers can be used to 
index into and process Dell Message Registry XML files. The Dell Message 
Registry files are available in the six supported languages, one file per 
language. In addition to translated error messages, the Message Registry 
files contain additional detailed error descriptions and recommended 
response actions for each error returned by the Lifecycle Controller 
Remote Services web service interface. For more information on 
methodologies for localizing web services error messages, see 
Localizing 
Dell Web Services Error Message
 white paper 
at the Lifecycle Controller 
area on the Dell Enterprise Technology Center at 
www.delltechcenter.com.
Operating System Deployment Typical Use Case Scenario
This section contains a typical scenario to deploy an operating system 
remotely. You need to perform the following steps in order to deploy 
operating systems remotely.
Prerequisites and Dependencies
The following are the prerequisites and dependencies for deploying the 
operating system remotely:
• Boot disk is available to install operating system or the operating system 
ISO image on the network share
• It is recommended that the latest driver pack is installed and available in 
USC-LCE
• Provisioning console, application or appropriate scripts that utilize are 
capable of sending WS-MAN web services requests and method 
invocations.
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Remote Service Features 67
Workflow
The following is a typical workflow for remote operating system deployment:
• Create the custom pre-operating system/operating system image and share 
it on the network or create the desired operating system media ISO image.
• Get the list of supported operating system and driver pack version 
information.
• Stage the operating system drivers by unpacking and attaching drivers for 
operating system deployment. These drivers will be installed during the 
operating system deployment process.
• Remotely boot to the custom pre-operating system/operating system 
image to initiate the operating system deployment process.
• Run Detach commands to detach the ISO media and driver device.
For more information on the Lifecycle Controller Remote Operating Systems 
Deployment feature including the Lifecycle Controller 1.2 Web Services 
Interface Guideline, white papers, the Dell OS Deployment Profile data 
model specification, class definition (.mof) files, sample code and scripts, see 
the Lifecycle Controller area on the Dell Enterprise Technology Center at 
www.delltechcenter.com.
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68 Remote Service Features
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Troubleshooting and Frequently Asked Questions 69
Troubleshooting and Frequently 
Asked Questions
This section describes the error messages commonly generated by USC and 
USC - LCE, and provides suggestions for resolving the errors. It also answers 
questions that are frequently asked by USC and USC - LCE users.
Error Messages
"Table A-1" describes the error messages commonly generated by USC and 
USC - LCE, and provides suggestions for resolving the errors. "Table A-2" 
describes the error messages commonly generated by USC, and provides 
suggestions for resolving the errors. "Table A-3" describes the error messages 
commonly generated by USC - LCE, and provides suggestions for resolving 
the errors. "Table A-4" describes the error messages commonly generated by 
Lifecycle Controller, and provides suggestions for resolving the errors
Table A-1. USC and USC - LCE Error Messages and Resolutions
Error Message Resolution
Unable to find a boot 
device on which to 
install the operating 
system
USC or USC - LCE does not detect a device on which an 
operating system can be installed. One of the following 
situations is probably causing the error:
• The drives are not properly connected.
• There are no recognized storage controllers on the system.
• The on-board SATA controller is disabled in the BIOS. 
To resolve this issue, click Exit and Reboot and shut down 
the system. Then, make sure you have at least one device 
on which to install an operating system before launching 
USC or USC - LCE again.
Unable to copy driver 
files
The drivers required to install the operating system are 
corrupted. To resolve this issue, perform a platform update 
(see "Updating the Platform using the Platform 
Update Wizard.")
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70 Troubleshooting and Frequently Asked Questions
The inserted OS media 
is invalid
The operating system media is damaged or corrupted, 
or the optical device used to read the media is not 
functioning correctly.
The updates you are 
trying to apply are not 
Dell-authorized updates
USC or USC - LCE has detected that one or more of the 
DUPs used to update your system are not Dell authorized. 
If you are using a local USB device for your update 
repository and this problem persists, create it again 
using DUPs from the Server Update Utility DVD 
(see "Configuring a Local USB Device") or provide an 
alternate repository.
Fatal error launching 
USC has occurred. 
The system will reboot.
A fatal error occurred when launching USC or USC - LCE. 
The system will automatically reboot and attempt to enter 
USC or USC - LCE again. If the problem persists after 
rebooting, see "Repairing USC" or "Repairing USC - LCE."
Network is not 
configured
Network settings must be configured for USC or USC - 
LCE to work correctly. 
See "Using USC Settings Wizard" 
for information on 
configuring USC or USC - LCE network 
settings from the Network Settings page.
Unable to set new date 
and time
USC or USC - LCE was unable to change the system date 
and time. To resolve this issue:
1
Reboot the system.
2
Re-enter USC or USC - LCE by pressing the 
<F10>
 key. 
3
Change the date and time settings again.
Invalid Proxy Server The proxy server specified to access the FTP server 
is invalid. 
See "Select Download Method" for 
more information.
Please enter a valid 
Encryption Key of 
up to 40 Hex digits
Enter a valid encryption key that contains not more 
than 40 hex digits. Valid characters are within the ranges 
of 0–9, a–f, and A–F.
Please enter a valid 
IPv4 Address for 
this iDRAC
Enter a valid IPv4 protocol address for iDRAC that is 
between 0.0.0.0 and 255.255.255.255.
Please enter a valid 
Subnet Mask
Enter a valid Subnet Mask that is between 0.0.0.0 and 
255.255.255.255.
Table A-1. USC and USC - LCE Error Messages and Resolutions (continued)
Error Message Resolution
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Troubleshooting and Frequently Asked Questions 71
Please enter a valid 
Default Gateway 
Address
Enter a valid default gateway address that is between 
0.0.0.0 and 255.255.255.255.
Please enter a valid IPv4 
DNS Server 1 Address
Enter a valid IPv4 DNS Server1 address that is between 
0.0.0.0 and 255.255.255.255.
Please enter a valid IPv4 
DNS Server 2 Address
Enter a valid IPv4 DNS Server2 address that is between 
0.0.0.0 and 255.255.255.255.
Account access change 
failed. Multiple user 
accounts required. See 
help for details.
You must create another user account. Click the Help 
button in the upper-right corner of the screen for 
more information.
Please enter a valid 
Username
You must enter a valid user name. To maintain 
compatibility with other iDRAC configuration tools, 
Dell recommends using only digits (0–9), 
alphanumeric characters (a–z, A–Z), and hyphens (–) 
in the user name string.
Please enter a valid 
Password
You must enter a valid password. To maintain compatibility 
with other iDRAC configuration tools, Dell recommends 
using only digits (0–9), alphanumeric characters 
(a–z, A–Z), and hyphens (–) in the password string.
Please enter a valid 
Confirmation password
You must re-enter the new password and the 
confirmation password. Be certain that both passwords 
are exactly the same.
Table A-1. USC and USC - LCE Error Messages and Resolutions (continued)
Error Message Resolution
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72 Troubleshooting and Frequently Asked Questions
Table A-2. USC Error Messages and Resolutions
Error Message Resolution
Unable to find a device 
capable of reading the OS 
install media
USC cannot detect a device to read the operating system 
media. One of the following situations is probably causing 
the error:
• No optical device is available on the system. Shut down 
the system and add a SATA optical device or 
USB optical device.
• If an optical device is present, it may not be properly 
connected. Check to ensure the device cables are 
adequately seated.
• If an optical device is present, it is disabled in the BIOS. 
Reboot the system, enter the BIOS setup utility, and 
enable the SATA ports for the optical device.
The repository you 
selected as a source for 
the updates has failed an 
integrity check
This error may be caused by temporary network problems; 
try again later to connect to the update repository. 
If you are using a local FTP server for your update 
repository and this problem persists, create the 
repository again (see "Configuring a Local FTP Server") 
or provide an alternate repository.
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Troubleshooting and Frequently Asked Questions 73
Table A-3. USC - LCE Error Messages and Resolutions
Error Message Resolution
Drivers pack not found
OR
Error populating OS list
USC - LCE cannot find the drivers required to install the 
operating system. To resolve this issue, perform a platform 
update (see "Updating the Platform using the Platform 
Update Wizard.)"
Unable to find a device 
capable of reading the 
OS install media
USC - LCE cannot detect a device to read the operating 
system media. One of the following situations is probably 
causing the error:
• No optical device is available on the system. Shut down 
the system and add a SATA optical device or 
USB optical device.
• If an optical device is present, it may not be properly 
connected. Check to ensure the device cables are 
adequately seated.
• If an optical device is present, it is disabled in the BIOS. 
Reboot the system, enter the BIOS setup utility, and enable 
the SATA ports for the optical device.
• iDRAC virtual media is disabled. See the 
Integrated 
Dell Remote Access Controller 6 (iDRAC6) User’s Guide
for your system available at 
support.dell.com/manuals
.
The repository you 
selected as a source for 
the updates has failed 
an integrity check
This error may be caused by temporary network problems; 
try again later to connect to the update repository. If you are 
using a local USB device for your update repository and this 
problem persists, create the repository again (see 
"Configuring a Local USB Device") or provide an alternate 
repository.
Decompression of the 
catalog file failed
The catalog downloaded to compare currently installed 
versions with the latest available versions cannot be 
decompressed. This error may be caused by temporary 
network problems; try again later to connect to the update 
repository. If you are using a local USB device for your 
update repository and this problem persists, create the 
repository again (see "Configuring a Local USB Device") 
or provide an alternate repository.
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74 Troubleshooting and Frequently Asked Questions
File seek of catalog 
archive failed
The catalog downloaded to compare currently installed 
versions with the latest available versions is corrupt. 
This error may be caused by temporary network problems; 
try again later to connect to the update repository. If you are 
using a local USB device for your update repository and this 
problem persists, create the repository again (see 
"Configuring a Local USB Device") or provide an alternate 
repository.
FTP download of 
catalog sign file failed
The catalog downloaded to compare currently installed 
versions with the latest available versions has failed the 
digital signature verification check. This error may be caused 
by temporary network problems; try again later to connect to 
the update repository. If you are using a local USB device for 
your update repository and this problem persists, create the 
repository again (see "Configuring a Local USB Device") or 
provide an alternate repository.
Unable to resolve host 
name
This error is probably caused by one of the following:
• You have specified an invalid name for the platform update 
FTP server. See "Select Download Method."
• The Domain Name Server (DNS) specified in the 
Network 
Settings 
page is invalid. See "Using USC Settings Wizard."
DUP corrupted USC - LCE has detected that one or more of the DUPs used 
to update your system is corrupted. If you are using a local 
USB device for your update repository and this problem 
persists, create the repository again (see "Configuring a 
Local USB Device") or provide an alternate repository.
Please enter a valid 
IPv6 Address for 
this iDRAC
Enter a valid IPv6 network address for iDRAC. 
See "IPv6 Configuration."
Please specify the 
IPv6 network address 
prefix length in the 
range of 1 to 128
Enter the number of significant bits in the IPv6 address 
prefix for your network. The prefix length should be 
between 1 and 128. See "IPv6 Configuration."
Table A-3. USC - LCE Error Messages and Resolutions (continued)
Error Message Resolution
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Troubleshooting and Frequently Asked Questions 75
Please enter the IPv6 
Default Gateway 
address
Enter the IPv6 default gateway address. 
See "IPv6 Configuration."
Please enter a valid IPv6 
DNS Server 1 Address
Enter a valid IPv6 DNS Server1 address. 
See "IPv6 Configuration."
Please enter a valid IPv6 
DNS Server 2 Address
Enter a valid IPv6 DNS Server2 address. 
See "IPv6 Configuration."
Please enter a valid 
iDRAC Name of 
up to 63 characters
Enter a valid iDRAC name that is less than or 
equal to 63 characters.
Please enter a valid 
Domain Name of 
up to 64 characters
Enter a valid domain name that is less than or 
equal to 64 characters.
Please enter a valid Host 
Name of up to 
62 characters
Enter a valid host name that is less than or 
equal to 62 characters.
Please enter a value in 
the range of 1 to 4094
Enter a VLAN ID between 1 and 4094. See "Advanced LAN 
Configuration."
Please enter a value in 
the range of 0 to 7
Enter a VLAN ID priority value between 0 and 7. 
See "Advanced LAN Configuration."
iDRAC communication 
failure. Please power 
down, unplug the 
system, wait 5 seconds, 
apply power and 
power on
Communication with iDRAC has failed. To resolve 
this issue:
1
Turn off the system, and then unplug it.
2
Wait 5 seconds. 
3
Plug the system back in, and then turn it on.
iDRAC hard failure. 
Please power down, 
unplug the system, wait 
5 seconds, apply power 
and power on
Connection with iDRAC has failed. To resolve this issue:
1
Turn off the system, and then unplug it.
2
Wait 5 seconds. 
3
Plug the system back in, and then turn it on.
Table A-3. USC - LCE Error Messages and Resolutions (continued)
Error Message Resolution
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76 Troubleshooting and Frequently Asked Questions
RAID configuration 
failed
USC - LCE failed when creating the RAID configuration. 
To resolve this issue: 
1
Reboot the system.
2
Re-enter USC - LCE by pressing the 
<F10>
 key.
3
Try again to create the RAID configuration.
Generic Failure USC - LCE experienced an unidentified error when creating 
the RAID configuration. To resolve this issue:
1
Reboot the system.
2
Re-enter USC - LCE by pressing the 
<F10>
 key.
3
Try again to create the RAID configuration.
Sufficient physical disks 
not available on any 
supported RAID 
controller. The wizard 
will exit.
You do not have a sufficient number of disks to support 
RAID configuration—you must attach more physical disks 
and start the RAID Configuration wizard again.
Please select required 
number of physical 
disk(s) for current span
The number of physical disks you selected for the current 
RAID span is incorrect. Review your span selections, 
and enter the correct number.
No physical disk has 
been selected for this 
virtual disk
The number of physical disks you selected for the virtual 
disk is insufficient. Review the minimum number of 
physical disks required for the current RAID level, and select 
at least that number of physical disks.
No controller is present 
in the system
No RAID controller is present in your system. To resolve 
this issue:
1
Add a supported RAID controller that includes two or more 
physical disks.
2
Re-enter USC - LCE by pressing the 
<F10>
 key.
3
Restart the 
RAID Configuration
 wizard.
No valid RAID level 
found
The number of physical disks attached to your system is 
insufficient for the RAID level you selected. Attach more 
physical disks and try again.
Table A-3. USC - LCE Error Messages and Resolutions (continued)
Error Message Resolution
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Troubleshooting and Frequently Asked Questions 77
An error occurred. One 
or more settings may 
not be saved.
An error occurred when changing Hardware Advanced 
Configuration settings. To resolve this issue:
1
Reboot the system.
2
Re-enter USC - LCE by pressing the 
<F10>
 key. 
3
Change the settings again.
An error occurred. One 
or more settings may 
not be restored.
An error occurred when restoring Hardware Advanced 
Configuration settings. To resolve this issue:
1
Reboot the system.
2
Re-enter USC - LCE by pressing the 
<F10>
 key.
3
Re-open the 
Advanced Configuration
 screen.
This feature is not 
supported in this 
configuration
Your modular system does not support the 
feature you selected.
Table A-4. Lifecycle Controller Error Messages and Resolutions
Error Message Resolution
General failure An error has occurred. No other details are available 
at this time.
1
Run the command again. 
2
Reset iDRAC and run the command.
Lifecycle Controller is 
being used by another 
process
Lifecycle Controller is currently locked by another process. 
Ensure that the process is completed before attempting to 
run another command. 
1
Run the command again after sometime. 
2
Ensure that USC or DUP is not running. 
3
Reset iDRAC and run the command
Table A-3. USC - LCE Error Messages and Resolutions (continued)
Error Message Resolution
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78 Troubleshooting and Frequently Asked Questions
Cannot access Driver 
Pack partition in 
Lifecycle Controller.
Driver Pack partition in Lifecycle Controller is not 
accessible. The Lifecycle Controller might be corrupted.
1
Reset iDRAC and run the command.
Driver Pack not found in 
Lifecycle Controller
No Driver Pack in Lifecycle Controller. 
1
Update the Driver Pack using USC or DUP and then run 
the command again.
Cannot allocate memory Unable to dynamically allocate memory to 
perform the task. 
1
Reset iDRAC and run the command.
Driver Pack does not 
have drivers for the 
selected operating 
system. 
Lifecycle Controller does not have any drivers for the 
selected operating system. The installation will have to use 
the native drivers present on the operating system media.
Cannot create 
USB device to copy 
drivers for the selected 
operating system.
Unable to create USB device to copy drivers for selected 
operating system. iDRAC may not be operating normally
1
Reset iDRAC and run the command again.
Cannot mount 
USB device to copy 
drivers for the selected 
operating system.
Unable to access the newly created USB device to copy 
drivers for selected operating system. IDRAC may not be 
operating normally
1
Reset iDRAC and run the command again
Unable to expose 
USB device containing 
operating system drivers 
to host system.
Unable to expose the newly created USB device (with 
drivers for selected operating system) to the host server. 
IDRAC may not be operating normally.
1
Reset iDRAC and run the command again.
Mount network share 
failed - incorrect 
username or password.
Unable to mount the network share using the credentials 
specified in the command. Either username or password 
is incorrect.
1
Run the command again with correct username and 
password.
Table A-4. Lifecycle Controller Error Messages and Resolutions (continued)
Error Message Resolution
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Troubleshooting and Frequently Asked Questions 79
Mount network share 
failed - incorrect 
IP address or 
share name.
Unable to mount the network share using the credentials 
specified in the command. Either IP address or share name 
is incorrect.
1
Run the command again with correct IP address and 
share name.
Exposing ISO image as 
internal device to the 
host system failed.
Unable to expose the ISO image as internal CD device to 
the host system. The ISO file is no longer present, 
network errors are preventing access to the ISO file, 
or IDRAC may not be operating normally.
1
Reset iDRAC and run the command again.
Unable to locate the 
ISO image on the 
network share point.
Unable to find the ISO file specified in the network share. 
Ensure that you have specified the correct path to the 
ISO file in the command and all other user 
credentials are correct.
1
Run the command again with correct path to ISO file.
 The fork() command 
for a child process to do 
the task failed
Failed to execute fork() system call to perform the task in 
a child process. IDRAC may not be operating normally.
1
Reset iDRAC and run the command
Unable to get size or 
label from Driver Pack 
for selected operating 
system.
Unable to get the size or label for selected operating 
system from the Driver Pack present in Lifecycle 
Controller. The driver pack may be corrupt.
1
Update the driver pack using USC or DUP and run the 
command again
Unable to boot 
to ISO image
Booting to ISO has failed. Either BIOS was unable to 
boot to the ISO image or provider did not get a response 
in 5 minutes from BIOS on successful boot to ISO image.
1
Ensure there is no POST error that resulted in user 
interaction (Press F1 to continue or F2 to run setup). 
2
Reset iDRAC and run the command
Unable to detach 
ISO image from the host
Unable to detach ISO image from the host. Either the 
image may have already detached or IDRAC may not 
be operating normally.
1
Reset iDRAC to automatically detach the ISO image.
Table A-4. Lifecycle Controller Error Messages and Resolutions (continued)
Error Message Resolution
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80 Troubleshooting and Frequently Asked Questions
Unable to continue 
with DetachISOImage - 
another command is in 
the process of exposing 
ISO Image and 
booting to it.
Cannot continue with DetachISOImage because another 
command is in the process of exposing ISO image and 
booting to it. 
1
See ConcreteJob status to ensure that the current running 
process is complete and then run DetachISOImage.
Unable to continue 
with DetachDrivers - 
UnPackAndAttach 
is in progress
1
Wait until UnpackAndAttach finishes and then run 
DetachDrivers.
Unable to detach 
USB device containing 
operating system drivers.
Detaching the USB device (that contains drivers for the 
operating system installation) from the host has failed. 
The device may have been detached already or 
IDRAC may not be operating normally.
1
Reset iDRAC to detach this device automatically.
Unable to continue with 
BootToPXE - another 
command is running.
Unable to continue with BootToPXE command because 
another process is using Lifecycle Controller. 
1
See ConcreteJob status to ensure that the current running 
process is complete and then run BootToPXE.
Copying drivers for 
selected operating 
system failed.
Copying drivers for selected operating system failed. 
The Driver Pack may be corrupt.
1
Update the Driver Pack using USC or DUP and then run 
the command again.
Hash verification on 
the ISO image failed.
Hash verification on the ISO image has failed. The hash 
value specified in the command is either not correct or the 
ISO image has been changed.
1
Verify that the hash value specified in the command is 
correct. 
2
Ensure that the ISO has not been changed - replace the 
ISO image on the share and run the command again.
Driver Pack config file 
not found in Lifecycle 
Controller. Driver Pack 
might be corrupt.
Driver Pack config file not found in Lifecycle Controller. 
Driver Pack may be corrupt.
1
Update the Driver Pack using USC or DUP and then run 
the command again.
Table A-4. Lifecycle Controller Error Messages and Resolutions (continued)
Error Message Resolution
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Troubleshooting and Frequently Asked Questions 81
Invalid value for 
ExposeDuration - must 
be 60-65535 seconds
The value specified for ExposeDuration is out of range. 
It must be 60-65535 seconds
1
Run the command again with ExposeDuration 
value 60 to 65535 seconds.
Copying operating 
system drivers to 
network share failed
Copying drivers for selected operating system to network 
share failed. The share may be read-only or the driver pack 
present in Lifecycle Controller may be corrupt.
1
Ensure that the network share has write permission.
2
Update the Driver Pack using USC or DUP and then run 
the command again.
Unable to detach ISO 
image from the system
Cannot continue with DetachISOImage because system 
does not have attached ISO image. 
1
Do not run DetachISOImage command. 
Installed BIOS version 
does not support this 
method.
The system has an older version of BIOS that does not 
support this method. Install the latest version of BIOS to 
use this method.
1
Update the BIOS to version 1.2 or later and then run the 
command again.
Unable to continue with 
BootToPXE - ISO image 
is attached to the 
system. 
Unable to continue with BootToPXE command because 
system has an ISO image attached. Detach the ISO image 
before continuing with BootToPXE.
1
Run DetachISOImage command and then run 
BootToPXE.
Lifecycle Controller is 
disabled
Lifecycle Controller is disabled on the system, so none of 
the remote enablement OSD commands will work. 
Ensure Lifecycle Controller is enabled before running 
any command
1
Reboot the system and enable System Services using 
CTLR+E option in the POST
Boot to ISO Image has 
been cancelled by user 
using CTLR+E option 
on the server
User has cancelled system services by using CTLR+E 
option during POST. This has effectively cancelled the 
WSMAN request to boot to ISO
1
Do not cancel system services using CTLR+E during 
POST when system is rebooting to the ISO
Table A-4. Lifecycle Controller Error Messages and Resolutions (continued)
Error Message Resolution
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82 Troubleshooting and Frequently Asked Questions
Frequently Asked Questions
When USC - LCE downloads updates, where are the files stored?
The files are stored in non-volatile memory, located on the main system 
board. This memory is not removable and is not accessible through the 
operating system.
Is a virtual media device or vFlash card required to store data for updates?
No. The files are stored in memory on the main system board.
What is virtual media?
Virtual media is remote media—like CDs, DVDs, and USB keys—that a 
server identifies as local media.
What should I do if an update fails?
If an update fails, USC-LCE will reboot and then attempt all the remaining 
pending updates selected. After the final reboot, the system returns to the 
USC-LCE Home page. Launch Platform Updates again and then re-select 
the update that had failed and click Apply.
What is vFlash or virtual flash? 
vFlash is a formatted SD (Secure Digital) card that plugs into iDRAC6 
Enterprise. vFlash can be formatted and enabled via iDRAC to make it 
accessible as a USB key for data storage. Virtual flash is a partition on vFlash 
to which you can remotely write an ISO. See the Integrated Dell Remote 
Access Controller 6 (iDRAC6) User’s Guide available at 
support.dell.com/manuals for more information. 
Can I add my own drivers to use for operating system installation?
No. You cannot add your own drivers for operating system installation. 
See "Updating the Platform using the Platform Update Wizard" for 
more information on updating the drivers that are used for operating 
system installation.
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Troubleshooting and Frequently Asked Questions 83
Can I update the drivers used by an installed operating system through USC 
or USC - LCE?
No. USC or USC - LCE only provides drivers that are required for operating 
system installation. To update the drivers used by an installed operating 
system, see your operating system’s help documentation.
Can I add my own drivers and firmware for updating USC or USC - LCE to a local 
USB device?
No. Only drivers and firmware downloaded from the Server Update Utility 
DVD’s are supported. See "Configuring a Local USB Device" for more 
information.
Can I delete USC or USC - LCE?
No.
Can I use virtual media for the operating system media source during installation?
Yes. S
ee the 
Integrated Dell Remote Access Controller 6 (iDRAC6) User’s Guide 
for your system’s iDRAC device for more information (
available at 
support.dell.com/manuals
).
Can I use a virtual USB for my update repository? 
Yes. S
ee the 
Integrated Dell Remote Access Controller 6 (iDRAC6) User’s Guide
for your system’s iDRAC device for more information (
available at 
support.dell.com/manuals
).
What is UEFI? With which version does USC or USC - LCE comply?
UEFI (Unified Extensible Firmware Interface) is a specification that details 
an interface for transitioning control from the pre-boot environment to the 
operating system. USC or USC - LCE complies with UEFI version 2.1. See 
www.uefi.org for more information.
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84 Troubleshooting and Frequently Asked Questions
Within Hardware Configuration, what is the difference between the Configuration 
Wizards and Advanced Configuration?
USC - LCE offers two ways to configure hardware: Configuration Wizards and 
Advanced Configuration. 
Configuration Wizards guide you through a sequence of steps to configure 
your system devices. The Configuration Wizards include iDRAC, RAID, 
System Date/Time, and Physical Security. See "Hardware Configuration" 
for more information.
Advanced Configuration allows you to configure Human Interface 
Infrastructure (HII) enabled devices (for example, NICs and BIOS). 
See "Advanced Configuration" for more information.
Does USC or USC - LCE support configuration of all RAID levels and all RAID cards 
for xx1x systems?
USC or USC - LCE supports RAID levels 0, 1, 5, 6, 10, 50, and 60 on 
PERC 6 cards running PERC 6.1 firmware. RAID 0 and 1 are supported 
on the SAS 6/iR. 
Does USC - LCE support rollback of BIOS and firmware?
Yes. See "Rolling Back to Previous BIOS and Firmware Versions" for more 
information.
Which devices support system updates?
USC - LCE currently supports updates to the BIOS, iDRAC firmware, 
power supply firmware, and certain RAID and NIC controller firmware. 
See "Updating the Platform using the Platform Update Wizard" for 
more information.
Which devices are supported in Advanced Configuration within Hardware 
Configuration?
Advanced Configuration is available for the BIOS and NIC. Depending on 
your system configuration, other devices may also appear in Advanced 
Configuration if they support the HII configuration standard. See "Hardware 
Configuration" for more information.
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Troubleshooting and Frequently Asked Questions 85
What should I do if my system crashes while using USC or USC - LCE?
If your system crashes while using USC or USC - LCE, a black screen with red 
text will appear. To resolve this problem, first try rebooting your system and 
re-entering USC or USC - LCE. If that does not resolve the problem, 
perform the steps in "Repairing USC" of "Repairing USC - LCE." If that does 
not resolve the problem, contact Dell for technical assistance.
How do I find out the current installed version details of the USC-LCE product?
Click About on the left navigation pane.
What should I do if I have an issue with mouse synchronization when I access 
USC LCE over the iDRAC KVM?
Ensure that the Single Cursor option under Tools in the iDRAC KVM menu 
is selected on the iDRAC KVM client. See the Integrated Dell Remote Access 
Controller 6 (iDRAC6) User’s Guide available on the Dell Support site at 
support.dell.com/manuals for more information.
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86 Troubleshooting and Frequently Asked Questions
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Glossary 87
Glossary
BitLocker
A full disk encryption feature included with the Microsoft
®
 Windows Server
®
2008 operating system that encrypts entire volumes.
Controller
A chip that controls the transfer of data between the microprocessor and memory 
or between the microprocessor and a peripheral device, such as a disk drive or the 
keyboard. RAID controllers perform RAID functions, such as striping and 
mirroring to provide data protection.
disk pool 
A logical grouping of disks attached to a RAID controller on which one or more 
virtual disks can be created.
DUP
Dell Update Package. A self-contained executable in a standard package format. 
Each Update Package is designed to update a single software component 
on your system.
HII
Human Interface Infrastructure. HII is a UEFI-standard method for viewing and 
setting a device's configuration. 
hot spare
A physical disk that is available to aid in recovery of a logical drive.
logical drive
See 
virtual disk
.
physical disk
A non-volatile, randomly addressable device for storing data. Physical disks are 
rewritable and commonly referred to as disk drives.
RACADM
A command-line utility that provides a scriptable interface that allows you to 
locally or remotely configure a remote access controller (RAC).
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88 Glossary
RAID
Redundant Array of Independent Disks
SAS
Serial Attached SCSI 
SATA
Serial ATA 
SBUU
Systems Build and Update Utility. An integrated tool for your Dell systems that 
enables you to update BIOS and firmware in the pre-operating system 
environment, apply these settings on the current system or on multiple systems, 
and install the operating system.
SCSI
Small Computer Systems Interface 
SD card
Secure Digital card. A solid-state memory card.
span
A span is a RAID technique used to combine storage space from groups of physical 
disks into a RAID-10 virtual disk.
SSD
Solid state disk 
SSM
System Service Manager. The SSM performs USC or USC - LCE functions, such as 
downloading updates, as a background task. 
stripe
See 
striping
.
stripe element
A stripe element is the portion of a stripe that resides on a single physical disk. 
See also
striping
.
stripe element size
The amount of disk space consumed by a stripe element.
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Glossary 89
stripe size
The total disk space consumed by a stripe, not including a parity disk. 
striping
Disk striping writes data across all physical disks in a virtual disk. Each stripe 
consists of consecutive virtual disk data addresses that are mapped in fixed-size 
units to each physical disk in the virtual disk using a sequential pattern. 
For example, if the virtual disk includes five physical disks, the stripe writes data 
to physical disks one through five without repeating any of the physical disks. 
The amount of space consumed by a stripe is the same on each physical disk. 
The portion of a stripe that resides on a physical disk is a stripe element. Striping 
by itself does not provide data redundancy. Striping in combination with parity 
does provide data redundancy.
TPM
Trusted Platform Module. TPM is a secure cryptoprocessor that stores 
cryptographic keys used to protect data.
UEFI 
Unified Extensible Firmware Interface. UEFI is a specification that details an 
interface for transitioning control from the pre-boot environment to the operating 
system. See 
www.uefi.org
 for more information.
virtual disk
A virtual disk refers to storage created by a RAID controller from one or more 
physical disks. Although a virtual disk may be created from several physical disks, 
it is seen by the operating system as a single disk. Depending on the RAID level 
used, the virtual disk may retain redundant data in case of a disk failure.
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90 Glossary
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Index 91
Index
A
auto-discovery, 60
disable, 62
enable, 61
B
BIOS
configuring with HII, 53
rolling back, 32
BitLocker, 33
C
CLI, 7
D
deployment interfaces, 60
DHCP/DNS
configure, 61
DUP, 12, 21, 26, 87
E
error messages, 69
F
FAQs, 82
firmware
adding custom, 83
interrupting install, 32
rolling back, 32
FTP
configuring a local server for 
updates, 54-55
H
hardware
advanced configuration, 52
configuration wizards, 34
configuring, 34
hardware diagnostics
updating the utility, 26
HII, 53
I
iDRAC
configuring, 35
Enterprise, 36, 42, 82
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92 Index
L
LAN
advanced configuration, 37
Linux
driver location, 21, 24
read-only file system, 23
updating drivers, 24
O
operating system
adding custom drivers, 82
deploying, 17, 19
launching the wizard, 18
using virtual media for 
installation, 83
P
physical security
configuring, 34
platform
updating from local FTP 
server, 54-55
R
RAID
configuration wizard, 20
configuring, 45
remote operating system 
deployment, 63
deployment interface, 63
main features, 63
prerequisites and 
dependencies, 66
use case, 66
workflow, 66
remote services, 7, 57
S
SUSE
driver location, 21
system crashes, 85
system date/time, 35
system services
canceling request to enter, 16
disabled, 12
not available, 12
systems services
update required, 12
T
TPM, 33
troubleshooting, 69
LC1_2.book  Page 92  Wednesday, November 18, 2009  9:42 AM

Index 93
U
UEFI, 53, 83
USC
deleting, 83
disabling, 15
repair package, 26
storing update files, 82
updating, 15
wizards, 13
V
vFlash, 82
virtual disk
configuring as a boot device, 20
virtual media
using for operating system 
installation, 83
W
web services for management, 57
Windows
drivers, 22
installing to C drive, 24
wizards
Diagnostics, 13
Hardware Configuration, 13
OS Deployment, 13
Platform Update, 13
Settings, 13
WS-MAN, 57
LC1_2.book  Page 93  Wednesday, November 18, 2009  9:42 AM

94 Index
LC1_2.book  Page 94  Wednesday, November 18, 2009  9:42 AM