Dell Inspiron 1320 Setup Guide

2014-11-13

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Page Count: 74

SETUP GUIDE
INSPIRON
SETUP GUIDE
Model P04S series Regulatory type: P04S001
INSPIRON
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your
computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells
you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems
are not applicable.
__________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text:
Dell
, the
DELL
logo,
Inspiron, YOURS IS HERE
, Dell On Call, and
DellConnect
are trademarks
of Dell Inc.;
ATI Radeon
is a trademark of Advanced Micro Devices, Inc;
Intel, Celeron,
and
Pentium
are registered
trademarks and
Core
is a trademark of Intel Corporation in the U.S. and other countries;
Microsoft
,
Windows
,
Windows
Vista,
and
Windows Vista
start button logo are either trademarks or registered trademarks of Microsoft Corporation in the
United States and/or other countries.;
Bluetooth
is a registered trademark owned by Bluetooth SIG, Inc. and is used by
Dell under license;
SRS Premium Sound, SRS,
and the symbol are trademarks of SRS Labs, Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
May 2009 P/N G374R Rev. A00
3
Setting Up Your Inspiron Laptop. . . . . . . . .5
Before Setting Up Your Computer . . . . . . . . . 5
Connect the AC Adapter . . . . . . . . . . . . . . . .6
Connect the Network Cable (Optional) . . . . . 7
Press the Power Button . . . . . . . . . . . . . . . . .8
Set Up Microsoft® Windows Vista®. . . . . . . .9
Enable or Disable Wireless (Optional). . . . . 10
Connect to the Internet (Optional) . . . . . . . . 12
Using Your Inspiron Laptop. . . . . . . . . . . . .14
Right Side Features . . . . . . . . . . . . . . . . . . . . 14
Left Side Features . . . . . . . . . . . . . . . . . . . . . 16
Computer Base Features. . . . . . . . . . . . . . . . 18
Media Controls. . . . . . . . . . . . . . . . . . . . . . . . 21
Display Features . . . . . . . . . . . . . . . . . . . . . . 22
Removing and Replacing the Battery . . . . . 24
Software Features . . . . . . . . . . . . . . . . . . . . . 26
Solving Problems . . . . . . . . . . . . . . . . . . . . .29
Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Network Problems . . . . . . . . . . . . . . . . . . . . . 31
Power Problems. . . . . . . . . . . . . . . . . . . . . . . 32
Memory Problems . . . . . . . . . . . . . . . . . . . . . 34
Lockups and Software Problems . . . . . . . . . 35
Using Support Tools. . . . . . . . . . . . . . . . . . .37
Dell Support Center . . . . . . . . . . . . . . . . . . . . 37
System Messages . . . . . . . . . . . . . . . . . . . . . 38
Hardware Troubleshooter. . . . . . . . . . . . . . . 40
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . 40
Restoring Your Operating System . . . . . . .43
System Restore . . . . . . . . . . . . . . . . . . . . . . . 44
Dell Factory Image Restore . . . . . . . . . . . . . 45
Operating System Reinstallation . . . . . . . . . 47
Contents
4
Contents
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .49
Technical Support and Customer
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . 50
Online Services . . . . . . . . . . . . . . . . . . . . . . . 51
Automated Order-Status Service . . . . . . . . . 52
Product Information. . . . . . . . . . . . . . . . . . . . 52
Returning Items for Repair Under
Warranty or for Credit . . . . . . . . . . . . . . . . . . 53
Before You Call. . . . . . . . . . . . . . . . . . . . . . . . 54
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 55
Finding More Information and
Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Specifications . . . . . . . . . . . . . . . . . . . . . . .58
Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Macrovision Product Notice. . . . . . . . . . . . . 67
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
5
This section provides information about setting
up your Inspiron 1320 laptop.
Before Setting Up Your
Computer
When positioning your computer, ensure that
you allow easy access to a power source,
adequate ventilation, and a level surface to
place your computer.
Restricting airflow around your Inspiron
laptop may cause it to overheat. To prevent
overheating ensure that you leave at least
10.2 cm (4 inches) at the back of the computer
and a minimum of 5.1 cm (2 inches) on all other
sides. You should never place your computer in
an enclosed space, such as a cabinet or drawer
when it is powered on.
WARNING: Do not block, push objects
into, or allow dust to accumulate in
the air vents. Do not store your Dell™
computer in a low-airflow environment,
such as a closed briefcase, while it is
powered on. Restricting the airflow can
damage the computer or cause a fire.
The computer turns on the fan when the
computer gets hot. Fan noise is normal
and does not indicate a problem with the
fan or the computer.
CAUTION: Placing or stacking heavy or
sharp objects on the computer may result
in permanent damage to the computer.
Setting Up Your Inspiron Laptop
INSPIRON
6
Setting Up Your Inspiron™ Laptop
Connect the AC Adapter
Connect the AC adapter to the computer and then plug the other end to an electrical outlet or surge
protector.
WARNING: The AC adapter works with electrical outlets worldwide. However, power
connectors and power strips vary among countries. Using an incompatible cable or improperly
connecting the cable to a power strip or electrical outlet may cause fire or permanent damage
to your computer.
NOTE: Use only Dell AC adapter family PA-12, PA-2E, and PA-3E with your computer.
7
Setting Up Your Inspiron™ Laptop
Connect the Network Cable (Optional)
To use a wired network connection, connect the network cable.
8
Setting Up Your Inspiron™ Laptop
Press the Power Button
9
Setting Up Your Inspiron™ Laptop
Set Up Microsoft® Windows Vista®
Your computer is preconfigured with Windows Vista operating system if you ordered it while
purchasing your computer. To set up Windows Vista for the first time, follow the instructions on the
screen. These steps are mandatory and may take up to 15 minutes to complete. The Windows Vista
setup screen will take you through several procedures including accepting license agreements,
setting preferences, and setting up an Internet connection.
CAUTION: Do not interrupt the operating system’s setup process. Doing so may render your
computer unusable and you will need to reinstall the operating system.
10
Setting Up Your Inspiron™ Laptop
Enable or Disable Wireless (Optional)
11
Setting Up Your Inspiron™ Laptop
Press the <F2> key or press the1. key on the keyboard to enable or disable wireless. The
wireless enable or disable dialog box will appear on your screen.
Press the left-arrow key or the right-arrow keys to:2.
Enable Bluetooth
Enable Wireless LAN
Enable Bluetooth and Wireless LAN
Disable Bluetooth and Wireless LAN
Press <Enter> to apply the change.3.
12
Setting Up Your Inspiron™ Laptop
Connect to the Internet
(Optional)
To connect to the Internet, you need an external
modem or network connection and an Internet
service provider (ISP).
If an external USB modem or WLAN adapter
is not a part of your original order, you can
purchase one from the Dell website at
www.dell.com.
You can connect to the Internet using either a
wired or a wireless connection.
Setting Up a Wired Connection
If you are using a dial-up connection, •
connect the telephone line to the external
USB modem (optional) and to the telephone
wall connector before you set up your
Internet connection.
If you are using a DSL or cable/satellite •
modem connection, contact your ISP
or cellular telephone service for setup
instructions
Setting Up a Wireless Connection
Before you can use your wireless Internet
connection, you need to connect to your
wireless router.
Ensure that wireless is enabled on your 1.
computer (see “Enable or Disable Wireless”
on page 10).
Save and close any open files, and exit any 2.
open programs.
Click 3. Start Connect To.
Follow the instructions on the screen to 4.
complete the setup.
13
Setting Up Your Inspiron™ Laptop
Setting Up Your Internet Connection
ISPs and ISP offerings vary by country. Contact
your ISP for offerings available in your country.
If you cannot connect to the Internet but have
successfully connected in the past, the ISP
might have a service outage. Contact your ISP
to check the service status, or try connecting
again later.
Have your ISP information ready. If you do not
have an ISP, the Connect to the Internet wizard
can help you get one.
Save and close any open files, and exit any 1.
open programs.
NOTE: The following instructions are
applicable for the Windows default view,
they may not apply if you set your computer
to the Windows Classic view.
Click 2. Start Control Panel.
Click 3. Network and InternetNetwork
and Sharing CenterSetup a
ConnectionConnect to the Internet.
The Connect to the Internet window appears.
NOTE: If you do not know which type of
connection to select, click Help me choose
or contact your ISP.
Follow the instructions on the screen and 4.
use the setup information provided by your
ISP to complete the setup.
14
Using Your Inspiron Laptop
Your Inspiron 1320 laptop has indicators and buttons that provide information and enable you to
perform common tasks. The connectors on your computer provide the option of attaching additional
devices.
Right Side Features
12345678
1 ExpressCard slot – Supports one ExpressCard. The computer ships with a plastic blank
installed in the slot.
NOTE: Your computer ships with a plastic blank installed in the ExpressCard slot. Blanks
protect unused slots from dust and other particles. Save the blank for use when no
ExpressCard is installed in the slot; blanks from other computers may not fit your computer.
INSPIRON
15
Using Your Inspiron Laptop
2 Audio out/Headphone connector – Connects to a pair of headphones, or sends audio to a
powered speaker or sound system.
3 Audio in/Microphone connector – Connects to a microphone or inputs signal for use
with audio programs.
4 IEEE 1394 connector – Connects to high-speed serial multimedia devices, such as digital
video cameras.
5 USB 2.0 connectors (2) – Connects to USB devices, such as a mouse, keyboard, printer,
external drive, or MP3 player.
6 eSATA/USB combo connector – Connects to eSATA compatible storage devices (such
as external hard disk drives or optical drives) or USB devices (such as a mouse, keyboard,
printer, external drive, or MP3 player).
7 Network connector – Connects your computer to a network or a broadband device if you
are using a wired network.
8Security cable slot – Attaches a commercially available antitheft device to the computer.
NOTE: Before you buy an antitheft device, ensure that it works with the security cable slot on
your computer.
16
Using Your Inspiron Laptop
Left Side Features
1 2 3 4
17
Using Your Inspiron Laptop
1 AC adapter connector – Connects to the AC adapter to power the computer and charge
the battery.
2 VGA connector – Connects to a monitor or projector.
3 HDMI connector – Connects to a TV for both 5.1 audio and video signals.
NOTE: When used with a monitor, only the video signal is read.
4 5-in-1 Media Card Reader – Provides a fast and convenient way to view and
share digital photos, music, videos, and documents stored on the following digital memory
cards:
Secure Digital (SD) memory card•
Secure Digital High Capacity •
(SDHC) card
Multimedia Card (MMC)•
Memory Stick•
Memory Stick PRO•
NOTE: Your computer ships with a plastic blank installed in the Media Card Reader slot. Blanks
protect unused slots from dust and other particles. Save the blank for use when no Media card
is installed in the slot; blanks from other computers may not fit your computer.
18
Using Your Inspiron Laptop
Computer Base Features
123 4 5
19
Using Your Inspiron Laptop
1 Power/Battery indicator light – The light indicates the following states when powered
using an AC adapter or a battery.
Indicator light status Computer state(s) Battery charge level
AC Adapter Solid white on
off/hibernate
n/a
<90%
Breathing white standby n/a
off off/hibernate >90%
Battery Solid white on >10%
Breathing white standby >10%
Solid amber on/standby <10%
off off/hibernate n/a
NOTE: The battery is charging when the computer is powered using an AC adapter.
20
Using Your Inspiron Laptop
2 Hard drive activity light – Turns on when the computer reads or writes data. A blinking
light indicates hard drive activity.
NOTE: To avoid loss of data, never turn off the computer while the hard drive activity light is
flashing.
3Keyboard – The media controls are also located on the keyboard. These keys control CD, DVD,
and media playback. For more information about the keyboard, see the
Dell Technology Guide
on your hard drive or on the Dell Support website at support.dell.com.
4Touch pad – Provides the functionality of a mouse to move the cursor, drag or move selected
items, and left-click by tapping the surface.
5Touch pad buttons – Provide left- and right-click functions like those on a mouse.
21
Using Your Inspiron Laptop
Media Controls
The media control keys are located on the keyboard.
To use the media controls, press the required key. You can use the Function Key Behavior setting in
the System Setup (BIOS) utility to configure the media control keys.
The options in the Function Key Behavior setting are:
Multimedia Key First – This is the default option. Press any multimedia key to perform the associated
action. For function key, press <Fn> + the required function key.
Function Key First – Press any function key to perform the associated action. For multimedia key, press
<Fn> + the required multimedia key.
Mute the sound
Decrease the volume level
Increase the volume level
Play the previous track or chapter
Play or pause
Play the next track or chapter
Eject the disc from optional USB/eSATA
optical drive
22
Using Your Inspiron Laptop
Display Features
1234
23
Using Your Inspiron Laptop
1Microphone – Provides quality sound for audio chatting and voice recording.
2Camera activity light – Indicates if the camera is on or off.
3Camera – Built-in camera for video capture, conferencing, and chat.
4Display – Your display can vary based on selections you made when purchasing your
computer. For more information about displays, see the
Dell Technology Guide
on your hard
drive or on the Dell Support website at support.dell.com.
24
Using Your Inspiron Laptop
Removing and Replacing the Battery
WARNING: Before you begin any of the procedures in this section, follow the safety
instructions that shipped with your computer.
WARNING: Using an incompatible battery may increase the risk of fire or explosion. This
computer should only use a battery purchased from Dell. Do not use batteries from other
computers.
WARNING: Before removing the battery, shut down the computer, and remove external cables
(including the AC adapter).
To remove the battery:
Shut down the computer and turn it over. 1.
Slide the battery release latch to the unlock position.2.
Slide the battery out and lift it.3.
To replace the battery:
Align the battery with the notch on both sides and place it in the battery bay. 1.
Push the battery until it clicks into place.2.
25
Using Your Inspiron Laptop
1
3
2
1battery
2battery bay
3battery release latch
26
Using Your Inspiron Laptop
Software Features
NOTE: For more information about the
features described in this section, see
the
Dell Technology Guide
on your hard
drive or on the Dell Support website at
support.dell.com.
Productivity and Communication
You can use your computer to create
presentations, brochures, greeting cards, fliers,
and spreadsheets. You can also edit and view
digital photographs and images. Check your
purchase order for software installed on
your computer.
After connecting to the Internet, you can access
websites, setup an e-mail account, upload and
download files, and so on.
Entertainment and Multimedia
You can use your computer to watch videos,
play games, create your own CDs/DVDs, listen
to music and Internet radio stations.
NOTE: Your computer does not have an
internal optical drive. Use an external
optical drive or any external storage device
for the procedures that involve discs.
You can download or copy pictures and video files
from portable devices, such as digital cameras
and cell phones. Optional software applications
enable you to organize and create music and
video files that can be recorded to disc, saved
on portable products such as MP3 players and
handheld entertainment devices, or played and
viewed directly on connected TVs, projectors,
and home theater equipment.
27
Using Your Inspiron Laptop
Customizing the Desktop
You can customize your desktop to change the
appearance, resolution, wallpaper, screensaver,
and so on by accessing the Personalize
appearance and sounds window.
To access the Display Properties window:
Right-click an open area of the desktop.1.
Click 2. Personalize, to open the Personalize
appearance and sounds window and learn
more about your customization options.
Customizing Your Energy Settings
You can use the power options in your operating
system to configure the power settings on your
computer. Microsoft® Windows Vista® installed
on your Dell computer provides three default
options:
Dell Recommended• — This power option
offers full performance when you need it and
saves power during periods of inactivity.
Power saver• — This power option saves
power on your computer by reducing system
performance to maximize the life of the
computer and by reducing the amount of
energy consumed by your computer over its
lifetime.
High performance• — This power option
provides the highest level of system
performance on your computer by adapting
processor speed to your activity and by
maximizing system performance.
28
Using Your Inspiron Laptop
Transferring Information to a New
Computer
Click 1. Start Control Panel System
and MaintenanceWelcome Center
Transfer files and settings.
If the User Account Control window appears,
click Continue.
Follow the instructions in the 2. Windows Easy
Transfer wizard.
Backing Up Your Data
It is recommended that you periodically back
up files and folders on your computer. To back
up files:
Click 1. Start Control Panel System
and MaintenanceBackup and Restore
CenterBackup Files.
If the User Account Control window appears,
click Continue.
NOTE: Certain editions of Windows
Vista provide an option to back up your
computer.
Follow the instructions in the 2. Back Up Files
wizard.
29
Solving Problems
This section provides troubleshooting
information for your computer. If you cannot
solve your problem using the following
guidelines, see “Using Support Tools”
on page 37 or “Contacting Dell” on page 55.
WARNING: Only trained service personnel
should remove the computer cover. See the
Service Manual
on the Dell Support
website at support.dell.com for advanced
service instructions.
Beep Codes
Your computer might emit a series of beeps
during start-up if the monitor cannot display
errors or problems. The following repetitive
beep codes help you troubleshoot problems
with your computer.
NOTE: To replace parts, see the
Service
Manual
on the Dell Support website at
support.dell.com.
One beep
Possible motherboard failure -
BIOS ROM checksum failure
Contact Dell (see “Contacting Dell” on page 55).
INSPIRON
30
Solving Problems
Two beeps
No RAM detected
Remove the memory modules, reinstall •
one module and restart the computer. If
the computer starts normally, reinstall an
additional module. Continue until you have
identified a faulty module or reinstalled all
modules without an error.
If available, install memory modules of the •
same type in your computer.
If the problem persists, contact Dell (see •
“Contacting Dell” on page 55).
Three beeps
Possible motherboard failure -
Chipset error
Contact Dell (see “Contacting Dell” on page 55).
Four beeps
RAM read/write failure
Ensure that no special memory module/•
memory connector placement requirements
exist (see the
Service Manual
on the Dell
Support website at support.dell.com).
Verify that the memory modules that you are •
installing are compatible with your computer.
For more information about the type of
memory supported by your computer, see
“Specifications” on page 58.
If the problem persists, contact Dell (see •
“Contacting Dell” on page 55).
Five beeps
Real Time Clock failure
Replace the battery.
Six beeps
Video card or chip failure
Contact Dell (see “Contacting Dell” on page 55).
Seven beeps
Processor failure
Contact Dell (see “Contacting Dell” on page 55).
Eight beeps
Display failure
Contact Dell (see “Contacting Dell” on page 55).
31
Solving Problems
Network Problems
Wireless Connections
If the wireless network connection is lost —
The wireless router is offline or wireless has
been disabled on the computer.
Check your wireless router to ensure it is •
powered on and connected to your data
source (cable modem or network hub).
Interference may be blocking or interrupting •
your wireless connection. Try moving the
computer closer to your wireless router.
Re-establish your connection to the wireless •
router:
Ensure that wireless is enabled on your a.
computer (see “Enabling or Disabling
Wireless” on page 10).
Click b. Start Connect To.
Follow the instructions on the screen c.
to complete the setup.
Wired Connections
If the network connection is lost — The cable
is loose or damaged.
Check the cable to ensure it is plugged in •
and not damaged.
The link integrity light on the integrated network
connector lets you verify that your connection is
working and provides information on the status:
Green — A good connection exists between •
a 10-Mbps network and the computer.
Orange — A good connection exists between •
a 100/1000-Mbps network and the computer.
Off — The computer is not detecting a •
physical connection to the network.
NOTE: The link integrity light on the network
connector is only for the wired cable
connection. The link integrity light does not
provide status for wireless connections.
32
Solving Problems
Power Problems
If the power light is off — The computer is
either turned off, in hibernate state or is not
receiving power.
Reseat the power cable into both the •
power connector on the computer and the
electrical outlet.
If the computer is plugged into a power strip, •
ensure that the power strip is plugged into
an electrical outlet and that the power strip
is turned on. Also bypass power protection
devices, power strips, and power extension
cables to verify that the computer turns on
properly.
Ensure that the electrical outlet is working •
by testing it with another device, such as
a lamp.
Check the AC adapter cable connections. •
If the AC adapter has a light, ensure that the
light on the AC adapter is on.
If the power light is solid white and the
computer is not responding — The computer
is either turned off, in hibernate state or the
display may not be responding.
Press the power button. The computer •
resumes normal operation if it is off or in
hibernate mode.
If the display is not responding, press the •
power button until the computer turns off
and then turn it back on.
If the problem persists, contact Dell (see •
“Contacting Dell” on page 55 for assistance).
If the power light is solid amber and the
computer is not responding — The computer is
in standby mode with low battery or the display
may not be responding.
Connect the AC adapter to power the •
computer and charge the battery.
33
Solving Problems
Move the connected mouse or a finger on •
the touch pad or press the power button to
resume normal operation.
If the display is not responding, press the •
power button until the computer turns off
and then turn it back on.
If the problem persists, contact Dell (see •
“Contacting Dell” on page 55 for assistance).
If the power light is breathing white and the
computer is not responding — The computer
is in standby mode or the display may not be
responding.
Move the connected mouse or a finger on •
the touch pad or press the power button to
resume normal operation.
If the display is not responding, press the •
power button until the computer turns off
and then turn it back on.
If the problem persists, contact Dell (see •
“Contacting Dell” on page 55 for assistance).
If you encounter interference that hinders
reception on your computer — An unwanted
signal is creating interference by interrupting or
blocking other signals. Some possible causes of
interference are:
Power, keyboard, and mouse extension cables.•
Too many devices connected to a power strip.•
Multiple power strips connected to the same •
electrical outlet.
34
Solving Problems
Memory Problems
If you receive an insufficient memory
message
Save and close any open files and exit any •
open programs you are not using to see if
that resolves the problem.
See the software documentation for •
minimum memory requirements. If
necessary, install additional memory (see the
Service Manual on the Dell Support website
at support.dell.com).
Reseat the memory modules (see the •
Service Manual on the Dell Support website
at support.dell.com) to ensure that your
computer is successfully communicating
with the memory.
If you experience other memory problems
Ensure that you are following the memory •
installation guidelines (see the Service
Manual on the Dell Support website at
support.dell.com).
Check if the memory module is compatible •
with your computer. Your computer supports
DDR2 memory. For more information about the
type of memory supported by your computer,
see “Specifications” on page 58.
Run the Dell Diagnostics (see “Dell •
Diagnostics” on page 40).
Reseat the memory modules (see the •
Service Manual on the Dell Support website at
support.dell.com) to ensure that your computer
is successfully communicating with the memory.
35
Solving Problems
Lockups and Software
Problems
If the computer does not start up — Ensure
that the power cable is firmly connected to the
computer and to the electrical outlet.
If a program stops responding
End the program:
Press <Ctrl><Shift><Esc> simultaneously.1.
Click 2. Applications.
Select the program that is no longer 3.
responding.
Click 4. End Task.
If a program crashes repeatedly — Check the
software documentation. If necessary, uninstall
and then reinstall the program.
NOTE: Software usually includes
installation instructions in its
documentation or on the CD.
NOTE: Your computer does not have an
internal optical drive. Use an external
optical drive or any external storage device
for the procedures that involve discs.
If the computer stops responding or a solid blue
screen appears
WARNING: You might lose data if you are
unable to perform an operating system
shutdown.
If you are unable to get a response by pressing
a key on your keyboard or moving your mouse,
press the power button for at least 8 to 10 seconds
until the computer turns off and then restart your
computer.
36
Solving Problems
If a program is designed for an earlier
Microsoft® Windows® operating system
Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment
similar to non-Windows Vista operating system
environments.
Click 1. Start Control Panel
Programs Use an older program with this
version of Windows.
In the welcome screen, click 2. Next.
Follow the instructions on the screen.3.
If you have other software problems
Back up your files immediately.•
Use a virus-scanning program to check the •
hard drive or CDs.
Save and close any open files or programs •
and shut down your computer through the
Start menu.
Check the software documentation or •
contact the software manufacturer for
troubleshooting information:
Ensure that the program is compatible
with the operating system installed on
your computer.
Ensure that your computer meets the
minimum hardware requirements needed
to run the software. See the software
documentation for information.
Ensure that the program is installed and
configured properly.
Verify that the device drivers do not
conflict with the program.
If necessary, uninstall and then reinstall
the program.
37
Using Support Tools
Dell Support Center
The Dell Support Center helps you find
the service, support, and system-specific
information you need.
Click the icon in the taskbar to run the
application. The home page provides links to access:
Self Help (Troubleshooting, Security, System •
Performance, Network/Internet, Backup/
Recovery, and Windows Vista)
Alerts (technical support alerts relevant to •
your computer)
Assistance from Dell (Technical Support with •
DellConnect, Customer Service, Training
and Tutorials, How-To Help with Dell on Call,
and Online Scan with PC CheckUp)
About Your System (System Documentation, •
Warranty Information, System Information,
Upgrades & Accessories)
The top of the Dell Support Center home page
displays your system’s model number along with
its service tag and express service code.
For more information about the Dell Support
Center and available support tools, click the
Services tab on support.dell.com.
INSPIRON
38
Using Support Tools
System Messages
If your computer has an issue or an error, it may
display a System Message that will help you identify
the cause and action needed to resolve the issue.
NOTE: If the message you received is not
listed in the following examples, see the
documentation for either the operating
system or the program that was running
when the message appeared. Alternatively
you could see the Dell Technology Guide
on your hard drive or on the Dell Support
website at support.dell.com or see
“Contacting Dell” on page 55 for assistance.
Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support — The computer failed to complete
the boot routine three consecutive times for the
same error (see “Contacting Dell” on page 55
for assistance).
CMOS checksum error — Possible motherboard
failure or RTC battery low. Replace the battery
(see the Service Manual on the Dell Support
website at support.dell.com or see “Contacting
Dell” on page 55 for assistance).
CPU fan failure — CPU fan has failed. Replace
the CPU fan (see the Service Manual on the Dell
Support website at support.dell.com).
Hard-disk drive failure — Possible hard disk
drive failure during POST (see “Contacting Dell”
on page 55 for assistance).
Hard-disk drive read failure — Possible hard
disk drive failure during HDD boot test (see
“Contacting Dell” on page 55 for assistance).
Keyboard failure — Keyboard failure or
loose cable. Replace the keyboard, see the
Service Manual on the Dell Support website at
support.dell.com.
39
Using Support Tools
No boot device available — No bootable
partition on hard disk drive, the hard disk drive
cable is loose, or no bootable device exists.
If the hard drive is your boot device, ensure •
that the cables are connected and that the
drive is installed properly and partitioned as
a boot device.
Enter system setup and ensure that the boot •
sequence information is correct (see the
Dell Technology Guide on the Dell Support
website at support.dell.com).
No timer tick interrupt — A chip on the system
board might be malfunctioning or motherboard
failure (see “Contacting Dell” on page 55
for assistance).
USB over current error — Disconnect the USB
device. Your USB device needs more power for
it to function properly. Use an external power
source to connect the USB device, or if your
device has two USB cables, connect both
of them.
NOTICE- Hard Drive SELF MONITORING
SYSTEM has reported that a parameter has
exceeded its normal operating range. Dell
recommends that you back up your data
regularly. A parameter out of range may or may
not indicate a potential hard drive problem
S.M.A.R.T error, possible hard disk drive failure.
This feature can be enabled or disabled in the
BIOS setup (see “Contacting Dell” on page 55
for assistance).
40
Using Support Tools
Hardware Troubleshooter
If a device is either not detected during
the operating system setup or is detected
but incorrectly configured, you can use the
Hardware Troubleshooter to resolve the
incompatibility.
To start the Hardware Troubleshooter:
Click 1. Start Help and Support.
Type 2. hardware troubleshooter in
the search field and press <Enter> to start
the search.
In the search results, select the option that 3.
best describes the problem and follow the
remaining troubleshooting steps.
Dell Diagnostics
If you experience a problem with your
computer, perform the checks in “Lockups and
Software Problems” on page 35 and run the
Dell Diagnostics before you contact Dell for
technical assistance.
NOTE: Dell Diagnostics works only on Dell
computers.
NOTE: The
Drivers and Utilities
disc
is optional and may not ship with your
computer.
See the Dell Technology Guide to review your
computer’s configuration information, and
ensure that the device that you want to test
displays in the system setup program and is
active.
Start the Dell Diagnostics from your hard drive
or from the
Drivers and Utilities
disc.
41
Using Support Tools
Starting Dell Diagnostics From Your
Hard Drive
The Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.
NOTE: If your computer cannot display a
screen image, see “Contacting Dell” on
page 55.
Ensure that the computer is connected to an 1.
electrical outlet that is known to be working
properly.
Turn on (or restart) your computer.2.
When the DELL3. logo appears, press <F12>
immediately. Select Diagnostics from the
boot menu and press <Enter>.
NOTE: If you wait too long and the operating
system logo appears, continue to wait until
you see the Microsoft® Windows® desktop;
then, shut down your computer and try again.
NOTE: If you see a message stating that no
diagnostics utility partition has been found,
run the Dell Diagnostics from the
Drivers
and Utilities
disc.
Press any key to start the Dell Diagnostics 4.
from the diagnostics utility partition on your
hard drive.
When the Dell Diagnostics 5. Main Menu
appears, select the test you want to run.
42
Using Support Tools
Starting Dell Diagnostics From the
Drivers and Utilities Disc
NOTE: Your computer does not have an
internal optical drive. Use an external
optical drive or any external storage device
for the procedures that involve discs
Insert the1.
Drivers and Utilities
disc.
Shut down and restart the computer. 2.
When the DELL logo appears, press <F12>
immediately.
NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.
NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.
When the boot device list appears, highlight 3.
CD/DVD/CD-RW and press <Enter>.
Select the 4. Boot from CD-ROM option from
the menu that appears and press <Enter>.
Type 1 to start the CD menu and press 5.
<Enter> to proceed.
Select 6. Run the 32 Bit Dell Diagnostics from
the numbered list. If multiple versions are
listed, select the version appropriate for
your computer.
When the Dell Diagnostics 7. Main Menu
appears, select the test you want to run.
43
Restoring Your Operating System
You can restore your operating system in the
following ways:
System • Restore returns your computer to an
earlier operating state without affecting data
files. Use System Restore as the first solution
for restoring your operating system and
preserving data files.
Dell • Factory Image Restore returns your hard
drive to the operating state it was in when
you purchased the computer. This procedure
permanently deletes all data on the hard
drive and removes any programs installed
after you received the computer. Use Dell
Factory Image Restore only if System
Restore did not resolve your operating
system problem.
If you received an Operating System disc •
with your computer, you can use it to restore
your operating system. However, using the
Operating System disc also deletes all data
on the hard drive. Use the disc only if System
Restore did not resolve your operating
system problem.
NOTE: Your computer does not have an
internal optical drive. Use an external
optical drive or any external storage device
for the procedures that involve discs.
INSPIRON
44
Restoring Your Operating System
System Restore
The Windows operating systems provide
a System Restore option which allows
you to return your computer to an earlier
operating state (without affecting data files) if
changes to the hardware, software, or other
system settings have left the computer in an
undesirable operating state. Any changes that
System Restore makes to your computer are
completely reversible.
CAUTION: Make regular backups of your
data files. System Restore does not monitor
your data files or recover them.
NOTE: The procedures in this document are
applicable for the Windows default view,
so they may not apply if you set your Dell
computer to the Windows Classic view.
Starting System Restore
Click 1. Start .
In the 2. Start Search box, type System
Restore and press <Enter>.
NOTE: The User Account Control window
may appear. If you are an administrator on
the computer, click Continue; otherwise,
contact your administrator to continue the
desired action.
Click 3. Next and follow the instructions on the
screen.
In the event that System Restore did not resolve
the issue, you may undo the last system restore.
45
Restoring Your Operating System
Undoing the Last System Restore
NOTE: Before you undo the last system
restore, save and close all open files and
exit any open programs. Do not alter, open,
or delete any files or programs until the
system restoration is complete.
Click 1. Start .
In the 2. Start Search box, type System
Restore and press <Enter>.
Click 3. Undo my last restoration and click
Next.
Dell Factory Image Restore
CAUTION: Using Dell Factory Image
Restore permanently deletes all data on
the hard drive and removes any programs
or drivers installed after you received your
computer. If possible, back up the data
before using this option. Use Dell Factory
Image Restore only if System Restore did
not resolve your operating system problem.
NOTE: Dell Factory Image Restore may
not be available in certain countries or on
certain computers.
Use Dell Factory Image Restore only as the
last method to restore your operating system.
This option restores your hard drive to the
operating state it was in when you purchased
the computer. Any programs or files added
since you received your computer—including
data files—are permanently deleted from
the hard drive. Data files include documents,
spreadsheets, e-mail messages, digital photos,
46
Restoring Your Operating System
music files, and so on. If possible, back up all
data before using Dell Factory Image Restore.
Turn on the computer. When the Dell logo 1.
appears, press <F8> several times to access
the Vista Advanced Boot Options window.
NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.
Select 2. Repair Your Computer.
The 3. System Recovery Options window
appears.
Select a keyboard layout and click 4. Next.
To access the recovery options, log on as 5.
a local user. To access the command prompt,
type administrator in the User name
field, then click OK.
Click 6. Dell Factory Image Restore. The Dell
Factory Image Restore welcome screen
appears.
NOTE: Depending upon your configuration,
you may need to select Dell Factory Tools,
then Dell Factory Image Restore.
Click 7. Next. The Confirm Data Deletion
screen appears.
NOTE: If you do not want to proceed with
Factory Image Restore, click Cancel.
Select the checkbox to confirm that you 8.
want to continue reformatting the hard drive
and restoring the system software to the
factory condition, then click Next.
The restore process begins and may take
five or more minutes to complete. A message
appears when the operating system and
factory-installed applications have been
restored to factory condition.
Click 9. Finish to reboot the system.
47
Restoring Your Operating System
Operating System
Reinstallation
Before You Begin
If you are considering reinstalling the Windows
operating system to correct a problem with a
newly installed driver, first try using Windows
Device Driver Rollback. If Device Driver Rollback
does not resolve the problem, then use System
Restore to return your operating system to the
operating state it was in before you installed
the new device driver. See “System Restore” on
page 44.
CAUTION: Before performing the
installation, back up all data files on your
primary hard drive. For conventional hard
drive configurations, the primary hard
drive is the first drive detected by the
computer.
To reinstall Windows, you need the following:
Dell•
Operating System
disc
Dell•
Drivers and Utilities
disc
NOTE: The
Drivers and Utilities
disc
contains drivers that were installed during
the assembly of the computer. Use the
Dell Drivers and Utilities disc to load any
required drivers. Depending on the region
from which you ordered your computer, or
whether you requested the disc, the
Dell
Drivers and Utilities
disc and
Operating
System
disc may not ship with your
computer.
48
Restoring Your Operating System
Reinstalling Windows Vista
NOTE: Your computer does not have an
internal optical drive. Use an external
optical drive or any external storage device
for the procedures that involve discs.
The reinstallation process can take 1 to 2 hours
to complete. After you reinstall the operating
system, you must also reinstall the device
drivers, virus protection program, and other
software.
Save and close any open files and exit any 1.
open programs.
Insert the 2.
Operating System
disc.
Click 3. Exit if the Install Windows message
appears.
Restart the computer.4.
When the DELL logo appears, press <F12> 5.
immediately.
NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.
NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.
When the boot device list appears, highlight 6.
CD/DVD/CD-RW Drive and press <Enter>.
Press any key to 7. Boot from CD-ROM.
Follow the instructions on the screen to
complete the installation.
49
Getting Help
If you experience a problem with your computer,
you can complete the following steps to
diagnose and troubleshoot the problem:
See “Solving Problems” on page 1. 29 for
information and procedures that pertain to
the problem your computer is experiencing.
See the 2.
Dell Technology Guide
for more
troubleshooting information.
See “Dell Diagnostics” on page 3. 40 for
procedures on how to run Dell Diagnostics.
Fill out the “Diagnostic Checklist” on 4.
page 54.
Use Dell’s extensive suite of online services 5.
available at Dell Support (support.dell.com)
for help with installation and troubleshooting
procedures. See “Online Services” on
page 51 for a more extensive list of Dell
Support online.
If the preceding steps have not resolved the 6.
problem, see “Before You Call” on page 54.
NOTE: Call Dell Support from a telephone
near or at the computer so that the support
staff can assist you with any necessary
procedures.
NOTE: Dell’s Express Service Code system
may not be available in all countries.
When prompted by Dell’s automated telephone
system, enter your Express Service Code to
route the call directly to the proper support
personnel. If you do not have an Express
Service Code, open the Dell Accessories folder,
double-click the Express Service Code icon, and
follow the directions.
NOTE: Some of the services are not
always available in all locations outside
the continental U.S. Call your local
Dell representative for information on
availability.
INSPIRON
50
Getting Help
Technical Support and
Customer Service
Dell’s support service is available to answer
your questions about Dell hardware. Our support
staff use computer-based diagnostics to provide
fast, accurate answers.
To contact Dell’s support service, see “Before
You Call” on page 54 and then see the contact
information for your region or go to
support.dell.com.
DellConnect
DellConnect is a simple online access tool that
allows a Dell service and support associate to
access your computer through a broadband
connection, diagnose your problem and repair it
all under your supervision. For more information,
go to www.dell.com/DellConnect.
51
Getting Help
Online Services
You can learn about Dell products and services
on the following websites:
www.dell.com•
www.dell.com/ap• (Asian/Pacific countries
only)
www.dell.com/jp• (Japan only)
www.euro.dell.com• (Europe only)
www.dell.com/la• (Latin American and
Caribbean countries)
www.dell.ca• (Canada only)
You can access Dell Support through the
following websites and e-mail addresses:
Dell Support websites
support.dell.com•
support.jp.dell.com• (Japan only)
support.euro.dell.com• (Europe only)
Dell Support e-mail addresses
mobile_support@us.dell.com•
support@us.dell.com•
la-techsupport@dell.com• (Latin America and
Caribbean countries only)
apsupport@dell.com• (Asian/Pacific
countries only)
Dell Marketing and Sales e-mail
addresses
apmarketing@dell.com• (Asian/Pacific
countries only)
sales_canada@dell.com• (Canada only)
Anonymous file transfer protocol (FTP)
ftp.dell.com•
Log in as user: anonymous, and use your
e-mail address as your password.
52
Getting Help
Automated Order-Status
Service
To check on the status of any Dell products that
you have ordered, you can go to
support.dell.com, or you can call the automated
order-status service. A recording prompts you
for the information needed to locate and report
on your order. For the telephone number to call
your region, see “Contacting Dell” on page 55.
If you have a problem with your order, such as
missing parts, wrong parts, or incorrect billing,
contact Dell for customer assistance. Have your
invoice or packing slip handy when you call.
For the telephone number to call for your region,
see “Contacting Dell” on page 55.
Product Information
If you need information about additional
products available from Dell, or if you would like
to place an order, visit the Dell website at
www.dell.com. For the telephone number to call
for your region or to speak to a sales specialist,
see “Contacting Dell” on page 55.
53
Getting Help
Returning Items for Repair
Under Warranty or for Credit
Prepare all items being returned, whether for
repair or credit, as follows:
NOTE: Before you return the product to Dell,
make sure to back up any data on the hard
drive and on any other storage device in the
product. Remove any and all confidential,
proprietary and personal information, as
well as removable media, such as CDs, and
PC Cards. Dell is not responsible for any of
your confidential, proprietary or personal
information; lost or corrupted data; or
damaged or lost removable media that may
be included with your return.
Call Dell to obtain a Return Material 1.
Authorization Number, and write it clearly
and prominently on the outside of the box.
For the telephone number to call for your 2.
region, see “Contacting Dell” on page 55.
Include a copy of the invoice and a letter 3.
describing the reason for the return.
Include a copy of the Diagnostics Checklist (see 4.
“Diagnostic Checklist” on page 54), indicating
the tests that you have run and any error
messages reported by the Dell Diagnostics
(see “Dell Diagnostics” on page 40).
Include any accessories that belong with 5.
the item(s) being returned (power cables,
software, guides, and so on) if the return is
for credit.
Pack the equipment to be returned in the 6.
original (or equivalent) packing materials.
NOTE: You are responsible for paying
shipping expenses. You are also
responsible for insuring any product
returned, and you assume the risk of loss
during shipment to Dell. Collect On Delivery
(C.O.D.) packages are not accepted.
NOTE: Returns that are missing any of the
preceding requirements will be refused at
Dell’s receiving dock and returned to you.
54
Getting Help
Before You Call
NOTE: Have your Express Service Code
ready when you call. The code helps Dell’s
automated-support telephone system direct
your call more efficiently. You may also be
asked for your Service Tag (located on the
back or bottom of your computer).
Remember to fill out the following Diagnostics
Checklist. If possible, turn on your computer
before you call Dell for assistance and call from
a telephone at or near the computer. You may be
asked to type some commands at the keyboard,
relay detailed information during operations, or
try other troubleshooting steps possible only at
the computer itself. Ensure that the computer
documentation is available.
Diagnostic Checklist
Name:•
Date:•
Address:•
Phone number:•
Service Tag (bar code on the back or bottom •
of the computer):
Express Service Code:•
Return Material Authorization Number (if •
provided by Dell support technician):
Operating system and version:•
Devices:•
Expansion cards:•
Are you connected to a network? Yes /No•
Network, version, and network adapter:•
Programs and versions:•
55
Getting Help
See your operating system documentation
to determine the contents of the computer’s
start-up files. If the computer is connected to
a printer, print each file. Otherwise, record the
contents of each file before calling Dell.
Error message, beep code, or diagnostic •
code:
Description of problem and troubleshooting •
procedures you performed:
Contacting Dell
For customers in the United States, call
800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active
Internet connection, you can find contact
information on your purchase invoice,
packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-
based support and service options. Availability
varies by country and product, and some
services may not be available in your area.
To contact Dell for sales, technical support, or
customer service issues:
Visit 1. support.dell.com.
Verify your country or region in the 2. Choose
A Country/Region drop-down menu at the
bottom of the page.
Click 3. Contact Us on the left side of the page.
Select the appropriate service or support link 4.
based on your need.
Choose the method of contacting Dell that is 5.
convenient for you.
56
If you need to: See:
reinstall your operating system the Operating System disc
run a diagnostic program for your computer,
reinstall notebook system software, or update
drivers for your computer, and readme files
the
Drivers and Utilities
disc
NOTE: Drivers and documentation updates
can be found on the Dell Support website
at support.dell.com.
learn more about your operating system,
maintaining peripherals, Internet, Bluetooth®,
networking, and e-mail
the
Dell Technology Guide
installed on your
hard drive
upgrade your computer with new or additional
memory, or a new hard drive
reinstall or replace a worn or defective part
the Service Manual on the Dell Support website
at support.dell.com
NOTE: In some countries, opening and
replacing parts of your computer may void
your warranty. Check your warranty and
return policies before working inside your
computer.
Finding More Information and Resources
INSPIRON
57
Finding More Information and Resources
If you need to: See:
find safety best practices information for your
computer review Warranty information, Terms
and Conditions (U.S. only), Safety instructions,
Regulatory information, Ergonomics
information, and End User License Agreement
the safety and regulatory documents that
shipped with your computer and also see the
Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance
find your Service tag/Express Service Code—
You must use the service tag to identify your
computer on support.dell.com or to contact
technical support
the back or bottom of your computer
find drivers and downloads
access technical support and product help
check on your order status for new purchases
find solutions and answers to common
questions
locate information for last-minute updates
about technical changes to your computer or
advanced technical-reference material for
technicians or experienced users
the Dell Support website at
support.dell.com
58
System Model
Inspiron 1320
This section provides information that you may
need when setting up, updating drivers for, and
upgrading your computer.
NOTE: Offerings may vary by region.
For more information regarding the
configuration of your computer, click
Start Help and Support and select the
option to view information about your
computer.
Processor
Type L2 cache
Intel® Core™2 Duo
Intel Pentium® Dual-Core
Intel Celeron® Dual-Core
2 MB/3 MB
1 MB
1 MB
L1 cache 128 KB (Intel-
64 KB per core)
External bus frequency:
Intel Core2 Duo
Intel Pentium Dual-Core
Intel Celeron Dual-Core
800 MHz/1066
MHz
800 MHz
800 MHz
Specifications
INSPIRON
59
Specications
Memory
Connectors two user-accessible
SODIMM
connectors
Capacities 1 GB, 2 GB, and
4 GB
Type 800 MHz SODIMM
DDR2
Memory configuration
possible
1 GB, 2 GB, 3 GB, 4
GB, 6 GB, and 8 GB
Minimum 1 GB (single
channel)
Maximum 8 GB (dual channel)
NOTE: Memory specification of greater
than 4 GB is not well supported by 32-bit
operating systems.
Computer Information
System Chipset Intel GM45 (UMA)
Intel GM45 (Discrete)
Data bus width 64 bits
DRAM bus width dual channel (2)
64-bit buses
Processor address
bus width
32 bits
Flash EPROM 2 MB
Graphics bus PCI-E X16
60
Specications
ExpressCard
Controller Mobile Intel Express
(ICH9m)
Cards supported ExpressCard/34 (34 mm)
1.5 V and 3.3 V
Connector size 26 pins
Communications
Network adapter 10/100/1000 Ethernet LAN
on system board
Wireless WPAN with Bluetooth®
wireless technology,
wireless internal WLAN
with WiFi bg and WiFi agn
Video
UMA
Video type integrated on system
board
Video controller Intel GM45
Video memory Up to 1292 MB of system
shared memory
LCD interface Low Voltage Differential
Signaling (LVDS)
Discrete
Video type discrete video card
Video controller ATI Mobility Radeon HD
4330
Video memory 512 MB
(64M x 16 x 4 DDR2)
LCD interface Low Voltage Differential
Signaling (LVDS)
61
Specications
Audio
Audio type IDT 92HD81B High
Definition Audio codec
with SRS Premium Sound
Audio controller IDT 92HD81B
Stereo
conversion
24-bit (analog-to-digital
and digital-to-analog)
Internal
Interface
Intel High Definition Audio
External
Interface
microphone-in connector,
stereo headphone/
speaker connector
Speaker two 4-ohm speakers
Internal speaker
amplifier
1 watt per channel into
4 ohms
Volume controls software program menus
or media control buttons
Ports and Connectors
Audio one microphone
connector, one stereo
headphone/speaker
connector
IEEE 1394a 4-pin serial connector
Mini-Card one half size Mini-Card
slot
Network adapter RJ45 connector
eSATA one seven-pin/four-pin
eSATA/USB combo
connector with 5V/1.5A
output
USB two 4-pin USB
2.0-compliant connectors
HDMI 19-pin connector
VGA 15-hole connector
62
Specications
Display
Type 13.3 inch High Definition
TrueLife
Dimensions:
Height 308.1 mm (12.1 inches)
Width 183.6 mm (7.23 inches)
Diagonal 336.6mm (13.3 inches)
Maximum
resolution
1366 x 768
Refresh rate 60 Hz
Luminance 200 min. 220 typ. cd/m²
(WLED 5 point avg)
Viewing Angles:
Horizontal ±45° (WLED) typ.
Vertical +15°/–35° (WLED) typ.
Pixel pitch 0.2148 mm
Display
Controls brightness can be
controlled through
keyboard shortcuts (see
the
Dell Technology Guide
for more information)
Keyboard
Number of keys 86/103 (English-U.S.,
Simplified Chinese,
Traditional Chinese, and
Thai)
Layout QWERTY
63
Specications
Camera
Pixel 1.3 megapixel
Video resolution 320 x 240 ~1280 x 1024
(640 x 480 at 30 fps)
Diagonal viewing
angle
60° ± 1°
Touch Pad
Resolution:
X coordinate 1701 DPI
Y coordinate 2540 DPI
Size:
Width 79.62 mm (3.13 inches)
sensor-active area
Height 39.51 mm (1.56 inches)
rectangle
Battery
Type 4-cell/6-cell smart
lithium ion
Depth 51.6 mm (2.03 inches)
(4/6 cell)
Height 21.0 mm (0.83 inches)
(4/6 cell)
Width 207.7 mm (8.18 inches)
(4/6 cell)
Weight 0.26 kg (0.57 lb) (4 cell)
0.34 kg (0.75 lb) (6 cell)
Voltage 14.8 VDC (4 cell)
11.1 VDC (6 cell)
Charge time
(approximate):
4 hours (when the
computer is turned off)
64
Specications
Battery
Operating time Battery operating time
varies depending on
operating conditions
and can be significantly
reduced under certain
power-intensive
conditions.
See the
Dell Technology
Guide
on your hard drive
or on the Dell Support
website at support.dell.
com for more information.
Life span
(approximate)
300 discharge/charge
cycles
Temperature range:
Operating 0° to 50°C (32° to 122°F)
Storage –20° to 60°C (–4° to 140°F)
Coin-cell battery CR-2032
AC Adapter
Input voltage 100–240 VAC
Input current
(maximum)
1.5 A
Input frequency 50–60 Hz
Output power 65 W or 90 W
Rated Output
current (90 W)
4.62 A
Rated Output
current (65 W)
3.34 A
Rated output
voltage
19.5 VDC
Dimensions:
65 W
Height 28.0 mm (1.10 inches)/
16 mm (0.63 inches)
Width 58.0 mm (2.28 inches)/
66 mm (5.6 inches)
65
Specications
AC Adapter
Depth 137.0 mm (5.39 inches)/
127 mm (5.0 inches)
Weight
(with cables)
0.56 kg (1.23 lb)/0.25 kg
(0.55 lb)
90 W
Height 21 mm (0.83 inches)/
16 mm (0.63 inches)
Width 70 mm (2.76 inches)/
65 mm (2.56 inches)
Depth 147 mm (5.79 inches)/
90 mm (3.54 inches)
Weight (with
cables)
0.46 kg (1.01 lb)/0.26 kg
(0.57 lb)
Operating 0° to 40°C (32° to 104°F)
Storage –40° to 70°C (–104° to
158°F)
Physical
Height 27.0 mm to 31.0 mm
(1.06 inches to 1.22 inches)
Width 322.0 mm (12.7 inches)
Depth 218.0 mm (8.58 inches)
Weight (with 4-cell battery):
Configurable to
less than
1.68 kg (3.74 lb)
Computer Environment
Relative humidity (maximum):
Operating 10% to 90%
(noncondensing)
Storage 5% to 95%
(noncondensing)
66
Specications
Computer Environment
Altitude (maximum):
Operating –15.2 to 3048 m
(–50 to 10,000 ft)
Storage –15.2 to 10,668 m
(–50 to 35,000 ft)
Airborne
contaminant
level
G2 or lower as defined by
ISA-S71.04-1985
Temperature range:
Operating 0° to 35°C (32° to 95°F)
Storage –40° to 65°C (–40° to
149°F)
Computer Environment
Maximum vibration (using a random-vibration
spectrum that simulates user environment)
:
Operating 0.66 GRMS
Non-Operating 1.3 GRMS
Maximum shock (for operating - measured
with Dell Diagnostics running on the hard
drive and a 2-ms half-sine pulse; for non-
operating - measured with hard drive in
head-parked position and a 2-ms half-sine
pulse ):
Operating 110 GRMS
Non-Operating 160 GRMS
67
Appendix
Macrovision Product Notice
This product incorporates copyright protection
technology that is protected by method claims
of certain U.S. patents and other intellectual
property rights owned by Macrovision
Corporation and other rights owners. Use of
this copyright protection technology must be
authorized by Macrovision Corporation, and is
intended for home and other limited viewing
uses only unless otherwise authorized by
Macrovision Corporation. Reverse engineering
or disassembly is prohibited.
INSPIRON
68
A
AC adapter
size and weight 64, 65
airflow, allowing 5
B
backups
creating 28
C
calling Dell 54
CDs, playing and creating 26
chipset 59
computer capabilities 26
computer, setting up 5
conserving energy 27
Contacting Dell online 55
customer service 50
customizing
your desktop 26
your energy settings 27
D
damage, avoiding 5
data, backing up 28
Dell Diagnostics 40
Dell Factory Image Restore 43
Dell Support Center 37
Dell support website 57
Dell Technology Guide
for further information 56
Index
INSPIRON
69
Index
Diagnostic Checklist 54
drivers and downloads 57
DVDs, playing and creating 26
E
email addresses
for technical support 51
energy
conserving 27
expansion bus 60
F
finding more information 56
FTP login, anonymous 51
H
hardware problems
diagnosing 40
Hardware Troubleshooter 40
help
getting assistance and support 49
I
Internet connection 12
ISP
Internet Service Provider 12
M
memory problems
solving 34
memory support 59
N
network connection
fixing 31
network speed
testing 31
70
Index
P
power problems, solving 32
power strips, using 6
processor 58
products
information and purchasing 52
R
reinstalling Windows 43
resources, finding more 56
restoring factory image 45
S
setup, before you begin 5
shipping products
for return or repair 53
software features 26
software problems 35
specifications 56, 58
support email addresses 51
System Messages 38
System Restore 43
U
USB PowerShare 15
V
ventilation, ensuring 5
W
warranty returns 53
Windows, reinstalling 43
Windows Vista® 9
Program Compatibility Wizard 36
reinstalling 48
wired network connection 7
wireless network connection 31
0G374RA00
Printed in the U.S.A.
www.dell.com | support.dell.com

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