Dell Inspiron One 2205 Setup Guide

2014-11-13

: Dell Dell-Inspiron-One-2205-Setup-Guide-110797 dell-inspiron-one-2205-setup-guide-110797 dell pdf

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Page Count: 86

Setting Up Your Inspiron One
Using Your Inspiron One
Solving Problems
Using Support Tools
Restoring Your Operating System
Getting Help
Finding More Information and Resources
Specifications
Appendix
- Macrovision Product Notice
- Information for NOM, or Official Mexican Standard (Only for Mexico)
Index

SETUP GUIDE

INSPIRON™

SETUP GUIDE

Regulatory model: W03B series Regulatory type: W03B001

INSPIRON™

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your

computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells

you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

If you purchased a Dell™ n Series computer, any references in this document to the Microsoft® Windows® operating

systems are not applicable.

__________________

Information in this document is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text:

Dell

, the

DELL

logo,

YOURS IS HERE

Inspiron

Solution Station

, and

DellConnect

are

trademarks of Dell Inc.;

AMD

AMD Athlon

, and

ATI Mobility Radeon

are

either trademarks or registered trademarks

of Advanced Micro Devices, Inc.;

Microsoft

Windows

and

the

Windows

start button logo are either trademarks or

registered trademarks of Microsoft Corporation in the United States and/or other countries;

Blu-ray Disc

is a trademark

of the Blu-ray Disc Association;

Bluetooth

is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell

under license.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and

names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

September 2011 P/N WW7Y6 Rev. A00

Setting Up Your Inspiron One . . . . . . . . . . . .5

Before Setting Up Your Computer . . . . . . . . .5

Connect the Keyboard and Mouse. . . . . . . . .6

Connect the AC Adapter . . . . . . . . . . . . . . . . .7

Connect the Network Cable (Optional) . . . . .8

Adjust the Computer Stand. . . . . . . . . . . . . . 10

Set Up the TV Tuner (Optional). . . . . . . . . . .11

Press the Power Button . . . . . . . . . . . . . . . .16

Set Up the Operating System . . . . . . . . . . . . 17

Create System Recovery Media

(Recommended). . . . . . . . . . . . . . . . . . . . . . . 18

Connect to the Internet (Optional) . . . . . . . . 20

Using Your Inspiron One . . . . . . . . . . . . . . .22

Right View Features. . . . . . . . . . . . . . . . . . . . 22

Left View Features. . . . . . . . . . . . . . . . . . . . .24

Using the Optical Drive . . . . . . . . . . . . . . . . . 26

Back View Features. . . . . . . . . . . . . . . . . . . . 28

Display Features . . . . . . . . . . . . . . . . . . . . . .30

Using the Touch Screen (Optional) . . . . . . .32

Software Features . . . . . . . . . . . . . . . . . . . . .36

Dell DataSafe Online Backup . . . . . . . . . . . . 37

Dell Dock (Optional). . . . . . . . . . . . . . . . . . . . 38

Solving Problems. . . . . . . . . . . . . . . . . . . . .39

Touch Screen Problems . . . . . . . . . . . . . . . . 39

Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Network Problems. . . . . . . . . . . . . . . . . . . . . 42

Power Problems. . . . . . . . . . . . . . . . . . . . . . .43

Memory Problems . . . . . . . . . . . . . . . . . . . . . 44

Lockups and Software Problems . . . . . . . . .45

Contents

Using Support Tools. . . . . . . . . . . . . . . . . . .47

Dell Support Center . . . . . . . . . . . . . . . . . . . .47

My Dell Downloads . . . . . . . . . . . . . . . . . . . . 48

System Messages . . . . . . . . . . . . . . . . . . . . . 48

Hardware Troubleshooter. . . . . . . . . . . . . . . 50

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . .51

Restoring Your Operating System . . . . . . .55

System Restore . . . . . . . . . . . . . . . . . . . . . . . 56

Dell DataSafe Local Backup. . . . . . . . . . . . . 57

System Recovery Media . . . . . . . . . . . . . . . .60

Dell Factory Image Restore . . . . . . . . . . . . . 61

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .63

Technical Support and Customer

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . .64

Online Services . . . . . . . . . . . . . . . . . . . . . . . 64

Automated Order-Status Service. . . . . . . . . 65

Product Information. . . . . . . . . . . . . . . . . . . .65

Returning Items for Repair Under

Warranty or for Credit . . . . . . . . . . . . . . . . . .66

Before You Call. . . . . . . . . . . . . . . . . . . . . . . . 67

Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 69

Finding More Information

and Resources . . . . . . . . . . . . . . . . . . . . . . .70

Specifications . . . . . . . . . . . . . . . . . . . . . . .72

Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Macrovision Product Notice. . . . . . . . . . . . . 78

Information for NOM, or Official Mexican

Standard (Only for Mexico). . . . . . . . . . . . . . 79

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

This section provides information about setting

up your Dell™ Inspiron One computer.

WARNING: Before you begin any of the

procedures in this section, read the

safety information that shipped with

your computer. For additional safety best

practices information, see the Regulatory

Compliance Homepage at

www.dell.com/regulatory_compliance.

NOTE: Your computer’s Service Tag and

Express Service Code are located on a

label at the back of your computer. Use the

Service Tag or Express Service Code to

identify your computer when you access

the Dell Support website or contact

technical support.

Before Setting Up Your

Computer

When positioning your computer, ensure that

you allow easy access to a power source,

adequate ventilation, and a level surface to

place your computer.

Restricting airflow around your computer may

cause it to overheat. To prevent overheating

ensure that you leave at least 10.2 cm (4 inches)

at the back of the computer and a minimum of

5.1 cm (2 inches) on all other sides. You should

never place your computer in an enclosed

space, such as a cabinet or drawer when it is

powered on.

Setting Up Your Inspiron One

INSPIRON

Setting Up Your Inspiron One

Connect the Keyboard and Mouse

Connect the USB keyboard and mouse to the USB connectors on the computer.

NOTE: If you purchased a wireless keyboard and mouse along with your computer, connect the

USB receiver to the USB connector. For more information, see the documentation that shipped

with the wireless keyboard and mouse.

Setting Up Your Inspiron One

Connect the AC Adapter

Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector.

WARNING: The AC adapter works with electrical outlets worldwide. However, power

connectors and power strips vary among countries. Using an incompatible cable or

improperly connecting the cable to a power strip or electrical outlet may cause fire or

permanent damage to your computer.

Setting Up Your Inspiron One

Connect the Network Cable (Optional)

Setting Up Your Inspiron One

A network connection is not required to complete this computer setup, but if you have an existing

network or Internet connection that uses a cable connection (such as a home cable modem or

Ethernet jack), you can connect it now.

NOTE: Use only an Ethernet cable (RJ45 connector) to connect to the network connector.

Do not plug a telephone cable (RJ11 connector) into the network connector.

To connect your computer to a network or broadband device, connect one end of a network cable

to either a network port or a broadband device. Connect the other end of the network cable to the

network connector (RJ45 connector) on the back panel of your computer. A click indicates that the

network cable has been securely attached.

Setting Up Your Inspiron One

Adjust the Computer Stand WARNING: Do not use the stand to carry

the computer or tilt the computer upside

down.

Pull the stand to adjust the display to a

comfortable viewing angle. A distinct click is

heard when the stand is opened or closed.

Setting Up Your Inspiron One

Set Up the TV Tuner (Optional)

You can watch TV on your computer by connecting either a TV/digital antenna cable or a set-top box

to your computer.

Set Up Using a Set-Top Box

1. Peel the protective cover from the IR transmitter and adhere the IR transmitter to the IR sensor

on the set-top box.

2. Connect the IR transmitter cable to the IR blaster connector on your computer.

1IR blaster

2IR sensor

Setting Up Your Inspiron One

3. Connect the RF cable to the RF-out connector on your set-top box and to the antenna-in

connector on your computer.

NOTE: The RF cable does not ship with your computer and must be purchased separately.

Setting Up Your Inspiron One

4. Turn on your computer.

5. Click Start → All Programs→ Windows Media Center→ Tasks→ settings→ TV.

6. Follow the instructions on the screen.

Setting Up Your Inspiron One

Set Up Using a TV/Digital Antenna Cable

1. If not already inserted, insert the B-CAS card into the B-CAS card slot on your computer

(Japan only).

1B-CAS card

Setting Up Your Inspiron One

2. Connect the TV/digital antenna cable to the antenna-in connector on your computer.

3. Turn on your computer.

4. Click Start → All Programs→ Windows Media Center→ Tasks→ settings→ TV.

5. Follow the instructions on the screen.

Setting Up Your Inspiron One

Press the Power Button

Setting Up Your Inspiron One

Set Up the Operating System

Your Dell computer is preconfigured with the operating system you selected at the time of purchase.

Microsoft Windows

To set up Microsoft® Windows® for the first time, follow the instructions on the screen. These

steps are mandatory and may take some time to complete. The Windows setup screens will take

you through several procedures including accepting license agreements, setting preferences, and

setting up an Internet connection.

CAUTION: Do not interrupt the operating system’s setup process. Doing so may render your

computer unusable and you will need to reinstall the operating system.

NOTE: For optimal performance of your computer, it is recommended that you download and

install the latest BIOS and drivers for your computer available at support.dell.com.

NOTE: For more information on the operating system and features, go to

support.dell.com/MyNewDell.

Ubuntu

To set up Ubuntu for the first time, follow the instructions on the screen. See the Ubuntu

documentation for more operating system specific information.

Setting Up Your Inspiron One

Create System Recovery Media (Recommended)

NOTE: It is recommended that you create a system recovery media as soon as you set up

Microsoft Windows.

The system recovery media can be used to restore your computer to the operating state it was in

when you purchased the computer, while preserving data files (without the need of the

Operating

System

disc). You can use the system recovery media if changes to the hardware, software, drivers,

or other system settings have left the computer in an undesirable operating state.

You will require the following to create the system recovery media:

•Dell DataSafe Local Backup

•USB key with a minimum capacity of 8 GB or DVD-R/DVD+R/Blu-ray Disc™

NOTE: Dell DataSafe Local Backup does not support rewritable discs.

Setting Up Your Inspiron One

To create a system recovery media:

1. Ensure that the AC adapter is connected (see “Connect the AC Adapter” on page 7).

2. Insert the disc or USB key in the computer.

3. Click Start → All Programs→ Dell DataSafe Local Backup.

4. Click Create Recovery Media.

5. Follow the instructions on the screen.

NOTE: For information on restoring your operating system using the system recovery media,

see “System Recovery Media” on page 60.

Setting Up Your Inspiron One

Connect to the Internet

(Optional)

To connect to the Internet, you need an external

modem or network connection and an Internet

Service Provider (ISP).

If an external USB modem or WLAN adapter

is not a part of your original order, you can

purchase one at www.dell.com.

Setting Up a Wired Connection

•If you are using a dial-up connection,

connect the telephone line to the optional

external USB modem and to the telephone

wall connector before you set up your

Internet connection.

•If you are using a DSL or cable/satellite

modem connection, contact your ISP

or cellular telephone service for setup

instructions.

To complete setting up your wired Internet

connection, follow the instructions in “Setting

Up Your Internet Connection” on page 21.

Setting Up a Wireless Connection

NOTE: To set up your wireless router, see

the documentation that shipped with your

router.

Before you can use your wireless Internet

connection, you need to connect to your

wireless router.

To setup your connection to a wireless router:

1. Save and close any open files, and exit any

open programs.

2. Click Start → Control Panel.

3. In the search box, type network, and

then click Network and Sharing Center→

Connect to a network.

4. Follow the instructions on the screen to

complete the setup.

Setting Up Your Inspiron One

Setting Up Your Internet Connection

ISPs and ISP offerings vary by country. Contact

your ISP for offerings available in your country.

If you cannot connect to the Internet but have

successfully connected in the past, the ISP

might have a service outage. Contact your ISP

to check the service status, or try connecting

again later.

Have your ISP information ready. If you do not

have an ISP, the Connect to the Internet wizard

can help you get one.

To set up your Internet connection:

1. Save and close any open files, and exit any

open programs.

2. Click Start → Control Panel.

3. In the search box, type network, and then

click Network and Sharing Center→ Set up

a new connection or network→ Connect to

the Internet.

The Connect to the Internet window appears.

NOTE: If you do not know which type of

connection to select, click Help me choose

or contact your ISP.

4. Follow the instructions on the screen and

use the setup information provided by your

ISP to complete the setup.

Using Your Inspiron One

This section provides information about the features available on your Dell™ Inspiron One computer.

Right View Features

1 Volume increase button — Press to

increase the volume level.

2 Volume decrease button — Press to

decrease the volume level.

3 7-in-1 Media Card Reader —

Provides a fast and convenient way to

view and share digital photos, music,

videos, and documents stored on memory

cards.

4 USB 2.0 connectors (2) — Connect to

USB devices, such as a mouse, keyboard,

printer, external drive, or MP3 player.

INSPIRON

Using Your Inspiron One

5 Audio-out/Headphone connector — Connects to a pair of headphones.

NOTE: To connect to a powered speaker or sound system, use the line-out connector on the

back of your computer.

6 Audio-in/Microphone connector — Connects to a microphone or inputs signal for use

with audio programs.

7 Hard drive activity light — Turns on when the computer reads or writes data. A blinking

white light indicates hard drive activity.

CAUTION: To avoid loss of data, never turn off the computer, move the computer, or adjust

the stand while the hard drive activity light is blinking.

8 Power button and light — Turns the computer on or off when pressed. The light on the

button indicates the following power states:

•Solid white — The computer is on.

•Solid amber — The computer has detected an error during power-on self-test (POST).

Contact Dell (see “Contacting Dell” on page 69) for assistance.

•Blinking amber — The computer is in sleep/standby mode or there might be a problem with

the system board or the power supply. Contact Dell (see “Contacting Dell” on page 69) for

assistance.

•Off — The computer is in hibernate mode, turned off, or is not receiving power.

Using Your Inspiron One

Left View Features

Using Your Inspiron One

1Optical drive — Plays or records CDs, DVDs, and Blu-ray Discs (optional). For more

information, see “Using the Optical Drive” on page 26.

2Optical drive light — Blinks when you press the optical drive eject button or when you insert

a disc and it is being read.

3Optical drive eject button — Opens the optical drive tray when pressed.

4Computer stand — Provides stability to the computer and also allows you to adjust the display

to a comfortable viewing angle.

Using Your Inspiron One

Using the Optical Drive

CAUTION: Do not press on the disc tray when you open or close it. Keep the tray closed when

you are not using the drive.

CAUTION: Do not move the computer while playing or recording a disc.

This optical drive plays or records CDs, DVDs, and Blu-ray Discs (optional). Ensure that the side with

print or writing is facing towards you when placing discs on the optical drive tray.

To place a disc in the optical drive:

1. Press the eject button on the optical drive.

2. Place the disc with the printed side facing towards you in the center of the optical drive tray and

snap the disc onto the spindle.

3. Gently push the optical drive tray back into the drive.

Using Your Inspiron One

1optical drive tray

2spindle

3disc

4eject button

Using Your Inspiron One

Back View Features

12 3 4 5 68

Using Your Inspiron One

1 USB 2.0 connectors (4) — Connect to USB devices, such as a mouse, keyboard, printer,

external drive, or MP3 player.

2 Line-out connector — Connects to a powered speaker or sound system.

3 Network connector — Connects your computer to a network or a broadband device if

you are using a wired network. The two lights next to the connector indicate the status and

activity for a wired network connection.

4 AC adapter connector — Connects to the AC adapter to power the computer.

5 Antenna-in connector (optional) — Connects to an external antenna to view programs

using the optional TV tuner card.

6 Infrared (IR) blaster connector (optional) — Connects to an external IR device such as

a set-top box.

7B-CAS card slot (optional) — Allows you to install a B-CAS card required for decoding digital

TV signals in Japan. For more information, see “Set Up the TV Tuner (Optional)” on page 11.

8Security cable slot — Attaches a commercially available security cable to the computer.

NOTE: Before you buy a security cable, ensure that it fits into the security cable slot on your

computer.

Using Your Inspiron One

Display Features

1 2 3 4 5

Using Your Inspiron One

1IR receiver (optional) — Detects signals from an IR device such as a Dell TV remote control.

2Camera — Built-in camera for video capture, conferencing, and chat.

3Camera activity indicator — Indicates if the camera is on or off. A solid white light indicates

camera activity.

4Microphone — Provides quality sound for video chatting and voice recording.

5Display — Your display can vary based on selections you made when purchasing your

computer. Your display supports the Zoom, Dwell, Flick, Scroll, and Rotate gestures.

For more information, see “Touch Screen Gestures (Optional)” on page 34.

Using Your Inspiron One

Using the Touch Screen

(Optional)

The touch screen feature on your

Dell Inspiron One converts your computer

into an interactive display.

Dell Stage

The Dell Stage software installed on your

computer provides access to your favorite

media and multi-touch applications.

To launch Dell Stage, click Start →

All Programs→ Dell Stage→ Dell Stage.

NOTE: Some of the applications on Dell

Stage can be launched directly through the

All Programs menu.

You can customize Dell Stage as follows:

•Rearrange an application shortcut — Select

and hold the application shortcut until it

blinks and then drag the application shortcut

to a desired location on Dell Stage.

•Minimize — Drag the Dell Stage window to

the bottom of the screen.

•Customize — Select the settings icon and

then choose the desired option.

The following are the applications available on

Dell Stage:

NOTE: Some of the applications may not be

available based on the selections you made

while purchasing your computer.

•MUSIC — Play music or browse through

your music files by album, artist, or song

title. You can also listen to radio stations

from across the globe. The optional Napster

application allows you to download songs

when connected to the Internet.

•YOUPAINT — Draw or edit pictures.

•GAMES — Play touch-enabled games.

•DOCUMENTS — Provides quick access to

the Documents folder on your computer.

Using Your Inspiron One

•PHOTO — View, organize, or edit your

pictures. You can create slideshows and

collections of your pictures and upload them

to Facebook or Flickr when connected to the

Internet.

•DELL WEB — Provides a preview of up to

four of your favorite web pages. Click or tap

the web page preview to open it in the web

browser.

•VIDEO — View videos. The optional

CinemaNow application allows you to

‘purchase and download’ or ‘rent and

watch online’ movies and TV shows when

connected to the Internet.

•SHORTCUTS — Provides quick access to your

frequently-used programs.

•STICKYNOTES — Create notes or reminders

using the keyboard or touch screen. These

notes will appear on the bulletin board the

next time you access STICKYNOTES. You can

also save notes on your desktop.

•Web Tile — Provides a preview of up to four of

your favorite web pages. The tile allows you to

add, edit, or delete a web page preview. Click

or tap the web page preview to open it in the

web browser. You can also create multiple

Web Tiles through the Apps Gallery.

Using Your Inspiron One

Touch Screen Gestures (Optional)

NOTE: Some of the gestures are

application-specific and may not work

outside the application.

Zoom

Allows you to increase or decrease the

magnification of the screen content.

Pinch — Allows you to zoom-in or zoom-out

by moving two fingers apart or bringing them

closer together on the screen.

To zoom in: Move two

fingers apart to enlarge the

view of the active window.

To zoom out: Move two

fingers close together to

reduce the view of the

active window.

Dwell

Allows you to access additional information by

simulating a right-click.

Press and hold a finger on

the touch screen, to open

context-sensitive menus.

Flick

Allows you to flip content forward or backward

based on the direction of the flick.

Move a finger quickly in

the desired direction to

flip through content in the

active window like pages

in a book. Flick also works

vertically when navigating

content such as images or

songs in a playlist.

Using Your Inspiron One

Scroll

Allows you to scroll through content. The scroll

features include:

Pan — Allows you to move the focus on the

selected object when the entire object is not

visible.

Move two fingers in the

desired direction to pan

scroll the selected object.

Scroll Vertical — Allows you to scroll up or

scroll down on the active window.

Move a finger up or

down to activate vertical

scrolling.

Scroll Horizontal — Allows you to scroll left or

right on the active window.

Move a finger to the left or

right to activate horizontal

scrolling.

Rotate

Allows you to rotate the active content on the

screen.

Twist — Allows you to rotate the active

content using two fingers.

Keeping a finger or thumb

in place, move the other

finger in an arced direction

right or left. You can also

rotate the active content by

moving both the fingers in a

circular motion.

Using Your Inspiron One

Software Features

FastAccess Facial Recognition

Your computer may have the FastAccess facial

recognition feature. This feature helps keep

your Dell computer secure by learning the

unique appearance of your face and uses this to

verify your identity to automatically supply login

information when you would normally enter

this information yourself (such as for logging

on to a Windows account or secure websites).

For more information, click

Start → All Programs → FastAccess.

Productivity and Communication

You can use your computer to create

presentations, brochures, greeting cards, fliers,

and spreadsheets. You can also edit and view

digital photographs and images. Check your

purchase order for software installed on

your computer.

After connecting to the Internet, you can access

websites, setup an e-mail account, upload or

download files, and so on.

Using Your Inspiron One

Entertainment and Multimedia

You can use your computer to watch videos,

play games, create your own CDs/DVDs/

Blu-ray Discs (optional), listen to music and

internet radio stations. Your optical drive may

support multiple disc media formats including

CDs, DVDs, and Blu-ray Discs (optional).

You can download or copy pictures and video files

from portable devices, such as digital cameras

and cell phones. Optional software applications

enable you to organize and create music and

video files that can be recorded to disc, saved

on portable products such as MP3 players and

handheld entertainment devices, or played and

viewed directly on connected TVs, projectors,

and home theater equipment.

Dell DataSafe Online Backup

NOTE: Dell DataSafe Online may not be

available in all regions.

NOTE: A broadband connection is

recommended for fast upload/download

speeds.

Dell DataSafe Online is an automated backup

and recovery service that helps protect your

data and other important files from catastrophic

incidents like theft, fire, or natural disasters. You

can access the service on your computer using

a password-protected account.

For more information, go to DellDataSafe.com.

To schedule backups:

1. Double-click the Dell DataSafe Online icon

in the notification area of your desktop.

2. Follow the instructions on the screen.

Using Your Inspiron One

Dell Dock (Optional)

The Dell Dock is a group of icons that provides easy access to frequently-used applications, files,

and folders. You can personalize the Dock by:

•Adding or removing icons

•Grouping related icons into categories

•Changing the color and location of the Dock

•Changing the behavior of the icons

Add a Category

1. Right-click the Dock, click Add→ Category.

The Add/Edit Category window appears.

2. Enter a title for the category in the Title field.

3. Select an icon for the category from the

Select an image: box.

4. Click Save.

Add an Icon

Drag and drop the icon to the Dock or a

category.

Remove a Category or Icon

1. Right-click the category or icon on the Dock

and click Delete shortcut or Delete category.

2. Follow the instructions on the screen.

Personalize the Dock

1. Right-click the Dock and click Advanced

Setting...

2. Choose the desired option to personalize the

Dock.

Solving Problems

This section provides troubleshooting

information for your computer. If you cannot

solve your problem using the following

guidelines, see “Using Support Tools” on

page 47 or “Contacting Dell” on page 69.

WARNING: Only trained service

personnel should remove the computer

cover. See the

Service Manual

support.dell.com/manuals for advanced

service instructions.

Touch Screen Problems

Some or all multi-touch features are not

working —

•Certain touch and multi-touch features may

be disabled. To enable them, double-click

the Flicks icon in the notification area of

your desktop. In the Pen and Touch window,

select the Touch tab and ensure that Use

your finger as an input device and Enable

multi-touch gestures and inking options are

selected.

•The touch screen is calibrated at the factory,

and does not require re-calibration. If you

choose to calibrate the touch screen, see

“Touch Screen Calibration” on page 40.

•The multi-touch feature may not be

supported by the application.

INSPIRON

Solving Problems

If the touch screen starts losing its

sensitivity —

•Calibrate the touch screen (see “Touch

Screen Calibration” on page 40).

•The touch screen may have foreign particles

(such as sticky notes) that are blocking the

touch sensors. To remove these particles:

a. Turn off the computer.

b. Disconnect the power cable from the wall

outlet.

c. Use a clean, lint-free cloth and wipe the

surface and sides of the touch screen to

remove any dirt or fingerprints.

Touch Screen Calibration

NOTE: It is recommended that you calibrate

the touch screen if you have touch screen

problems or if you change the screen

resolution.

To calibrate the touch screen, click

Start → Control panel→ Tablet PC

Settings→ Display→ Calibrate...

Solving Problems

Beep Codes

Your computer might emit a series of beeps

during start-up if there are errors or problems.

This series of beeps, called a beep code,

identifies a problem. If this occurs, write

down the beep code and contact Dell™ (see

“Contacting Dell” on page 69) for assistance.

NOTE: To replace parts, see the

Service

Manual

at support.dell.com/manuals.

Beep Code Possible Problem

One Possible system board failure —

BIOS ROM checksum failure

Two No RAM detected

NOTE: If you installed or

replaced the memory module,

ensure that the memory module

is seated properly.

Three Possible system board failure —

Chipset error

Four RAM read/write failure

Five Real Time Clock failure

Six Video card or chip failure

Solving Problems

Network Problems

Wireless Connections

If the wireless network connection is

lost — The wireless router is offline or wireless

has been disabled on the computer.

•Check your wireless router to ensure it is

powered on and connected to your data

source (cable modem or network hub).

•Ensure that wireless is enabled on your

computer.

•Re-establish your connection to the

wireless router (see “Setting Up a Wireless

Connection” on page 20).

•Interference may be blocking or interrupting

your wireless connection. Try moving the

computer closer to your wireless router.

Wired Connections

If the wired network connection is lost — The

network cable is loose or damaged.

•Check the network cable to ensure it is

plugged in and not damaged.

•The link integrity light on the integrated

network connector lets you verify that

your connection is working and provides

information on the status:

– Green — A good connection exists

between a 10/100-Mbps network and the

computer.

– Orange — A good connection exists

between a 1000-Mbps network and the

computer.

– Off — The computer is not detecting a

physical connection to the network.

NOTE: The link integrity light on the network

connector is only for a wired network

connection. The link integrity light does not

provide status for wireless connections.

Solving Problems

Power Problems

If the power light is off — The computer is in

hibernate mode, turned off, or is not receiving

power.

•Press the power button. The computer

resumes normal operation if it is off or in

hibernate mode.

•Reseat the AC adapter cable into the

power connector on the computer and the

electrical outlet.

•If the computer is plugged into a power strip,

ensure that the power strip is plugged into

an electrical outlet and that the power strip

is turned on.

•Temporarily bypass power protection

devices, power strips, and power extension

cables to verify that the computer turns on

properly.

•Ensure that the electrical outlet is working

by testing it with another device, such as

a lamp.

•Check the AC adapter cable connections.

If the AC adapter has a light, ensure that the

light on the AC adapter is on.

•If the problem persists, contact Dell (see

“Contacting Dell” on page 69).

If the power light is solid white and the

computer is not responding — The display may

not be responding.

•Press the power button until the computer

turns off and then turn it back on.

•If the problem persists, contact Dell (see

“Contacting Dell” on page 69).

If the power light is solid amber — The

computer has detected an error during POST.

For assistance, contact Dell (see “Contacting

Dell” on page 69).

If the power light is blinking amber — The

computer is in sleep/standby mode or there

might be a problem with the system board or the

power supply.

Solving Problems

•Press a key on the keyboard, move the

connected mouse, or press the power button

to resume normal operation.

•If the display is not responding, press the

power button until the computer turns off

and then turn it back on.

•If the problem persists, contact Dell (see

“Contacting Dell” on page 69).

If you encounter interference that hinders

reception on your computer — An unwanted

signal is creating interference by interrupting or

blocking other signals. Some possible causes of

interference are:

•Power, keyboard, and mouse extension cables.

•Too many devices connected to a power strip.

•Multiple power strips connected to the same

electrical outlet.

Memory Problems

If you receive an insufficient memory

message —

•Save and close any open files and exit any

open programs you are not using to see if

that resolves the problem.

•If the problem persists, contact Dell (see

“Contacting Dell” on page 69).

If you experience other memory problems —

•Run Dell Diagnostics (see “Dell Diagnostics”

on page 51).

•If the problem persists, contact Dell (see

“Contacting Dell” on page 69).

Solving Problems

Lockups and Software

Problems

If the computer does not start up — Ensure that

the AC adapter cable is firmly connected to the

computer and to the electrical outlet.

If a program stops responding —

End the program:

1. Press <Ctrl><Shift><Esc> simultaneously.

2. Click Applications.

3. Click the program that is no longer

responding

4. Click End Task.

If a program crashes repeatedly — Check the

software documentation. If necessary, uninstall

and then reinstall the program.

NOTE: Software usually includes

installation instructions in its

documentation or on the CD.

If the computer stops responding or a solid blue

screen appears —

CAUTION: You might lose data if you are

unable to perform an operating system

shutdown.

If you are unable to get a response by pressing

a key on your keyboard or moving your mouse,

press the power button for at least 8 to 10 seconds

until the computer turns off and then restart your

computer.

If a program is designed for an earlier

Microsoft® Windows® operating system —

Run the Program Compatibility Wizard. The

Program Compatibility Wizard configures a

program so that it runs in an environment similar

to an earlier version of Microsoft Windows

operating system.

Solving Problems

To run the Program Compatibility Wizard:

1. Click Start → Control Panel→

Programs→ Run programs made for

previous versions of Windows.

2. In the welcome screen, click Next.

3. Follow the instructions on the screen.

If you have other software problems —

•Back up your files immediately.

•Use a virus-scanning program to check the

hard drive or CDs.

•Save and close any open files or programs

and shut down your computer through the

Start menu.

•Check the software documentation or

contact the software manufacturer for

troubleshooting information:

– Ensure that the program is compatible

with the operating system installed on

your computer.

– Ensure that your computer meets the

minimum hardware requirements needed

to run the software. See the software

documentation for information.

– Ensure that the program is installed and

configured properly.

– Verify that the device drivers do not

conflict with the program.

– If necessary, uninstall and then reinstall

the program.

– Write down any error message that is

displayed to help in troubleshooting when

contacting Dell.

Using Support Tools

Dell Support Center

The Dell Support Center helps you find

the service, support, and system-specific

information you need.

To launch the application, click the icon in the

notification area of your desktop.

The Dell Support Center home page displays your

computer’s model number, service tag, express

service code, and service contact information.

The home page also provides links to access:

Self Help (Troubleshooting,

Security, System Performance,

Network/Internet, Backup/

Recovery, and Windows

operating system)

Alerts (technical support alerts

relevant to your computer)

Assistance from Dell (Technical

Support with DellConnect™,

Customer Service, Training and

Tutorials, How-To Help with

Solution Station™, and Online

Scan with PC CheckUp)

About Your System (System

Documentation, Warranty

Information, System Information,

Upgrades, and Accessories)

For more information about Dell Support Center

and available support tools, go to

support.dell.com/support.

INSPIRON

Using Support Tools

My Dell Downloads

NOTE: My Dell Downloads may not be

available in all regions.

Some of the software pre-installed on your new

Dell computer do not include a backup CD or

DVD. This software is available on the My Dell

Downloads website. From this website you can

download available software for reinstallation

or create your own backup media.

To register and use My Dell Downloads:

1. Go to DownloadStore.dell.com/media.

2. Follow the instructions on the screen to

3. Reinstall the software or create a backup

media for future use.

System Messages

If your computer has an issue or error, it may

display a system message that will help you identify

the cause and action needed to resolve the issue.

NOTE: If the message that appeared is not

listed in the following examples, see the

documentation for either the operating

system or the program that was running

when the message appeared. Alternatively

you could contact Dell (see “Contacting Dell”

on page 69) for assistance.

Alert! Previous attempts at booting this system

have failed at checkpoint [nnnn]. For help

in resolving this problem, please note this

checkpoint and contact Dell Technical

Support — The computer failed to complete

the boot routine three consecutive times for the

same error. Contact Dell (see “Contacting Dell”

on page 69) for assistance.

Using Support Tools

CPU fan failure — CPU fan has failed. Contact

Dell (see “Contacting Dell” on page 69) for

assistance.

System fan failure — System fan has failed.

Contact Dell (see “Contacting Dell” on page 69)

for assistance.

Hard-disk drive failure — Possible hard-disk

drive failure during POST. Contact Dell (see

“Contacting Dell” on page 69) for assistance.

Hard-disk drive read failure — Possible

hard-disk drive failure during HDD boot test.

Contact Dell (see “Contacting Dell” on page 69)

for assistance.

Keyboard failure — Keyboard failure or

loose cable. Replace the keyboard.

No boot device available — No bootable

partition on hard drive, the hard drive cable is

loose, or no bootable device exists.

•If the hard drive is your boot device, ensure

that the cables are connected and that the

drive is installed properly and partitioned as

a boot device.

•Enter system setup and ensure that the

boot sequence information is correct. See

the

Service Manual

support.dell.com/manuals.

No timer tick interrupt — A chip on the system

board might be malfunctioning or system board

failure. Contact Dell (see “Contacting Dell” on

page 69) for assistance.

Using Support Tools

USB over current error — Disconnect the USB

device. Your USB device needs more power for

it to function properly. Use an external power

source to connect the USB device, or if your

device has two USB cables, connect both

of them.

CAUTION - Hard Drive SELF MONITORING

SYSTEM has reported that a parameter has

exceeded its normal operating range. Dell

recommends that you back up your data

regularly. A parameter out of range may

or may not indicate a potential hard drive

problem — S.M.A.R.T error, possible hard drive

failure. Contact Dell (see “Contacting Dell” on

page 69) for assistance.

Hardware Troubleshooter

If a device is either not detected during

the operating system setup or is detected

but incorrectly configured, you can use the

Hardware Troubleshooter to resolve the

incompatibility.

To start the Hardware Troubleshooter:

1. Click Start → Help and Support.

2. Type hardware troubleshooter in

the search field and press <Enter> to start

the search.

3. In the search results, select the option that

best describes the problem and follow the

remaining troubleshooting steps.

Using Support Tools

Dell Diagnostics

If you experience a problem with your computer,

perform the checks in “Lockups and Software

Problems” on page 45 and run Dell Diagnostics

before you contact Dell for technical assistance.

It is recommended that you print these

procedures before you begin.

NOTE: Dell Diagnostics works only on Dell

computers.

NOTE: The

Drivers and Utilities

disc may

not ship with your computer.

See Specifications on page 72 to review your

computer’s configuration information, and

ensure that the device that you want to test

appears in the system setup program and is

active.

Start Dell Diagnostics from your hard drive or

from the

Drivers and Utilities

disc.

Starting Dell Diagnostics From Your

Hard Drive

Dell Diagnostics is located on a hidden

diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display

a screen image, contact Dell (see

“Contacting Dell” on page 69) for

assistance.

1. Ensure that the computer is connected to an

electrical outlet that is known to be working

properly.

2. Turn on (or restart) your computer.

3. When the DELL™ logo appears, press <F12>

immediately. Select Diagnostics from the

boot menu and press <Enter>.

This may invoke the Pre-Boot System

Assessment (PSA) on your computer.

Using Support Tools

NOTE: If you wait too long and the operating

system logo appears, continue to wait until

you see the Microsoft® Windows® desktop;

then, shut down your computer and try again.

NOTE: If you see a message stating that no

diagnostic utility partition has been found,

run Dell Diagnostics from the

Drivers and

Utilities

disc.

If PSA is invoked:

a. The PSA will start running the tests.

b. If the PSA completes successfully, the

following message is displayed: “No

problems have been found with

this system so far. Do you

want to run the remaining

memory tests? This will take

about 30 minutes or more.

Do you want to continue?

(Recommended).”

c. If you are experiencing memory issues,

press <y>, otherwise press <n>.

The following message is displayed:

“Booting Dell Diagnostic

Utility Partition. Press any

key to continue.”

d. Press any key to go to the Choose An Option

window.

If PSA is not invoked:

Press any key to start Dell Diagnostics from

the diagnostics utility partition on your hard

drive and to go to the Choose An Option

window.

4. Select the test you want to run.

5. If a problem is encountered during a test,

a message appears with an error code and

a description of the problem. Write down

the error code and problem description

and contact Dell (see “Contacting Dell”

on page 69) for assistance.

Using Support Tools

NOTE: The Service Tag for your computer

is displayed at the top of each test screen.

The Service Tag helps you identify your

computer when you contact Dell.

6. When the tests are complete, close the test

screen to return to the Choose An Option

window.

7. To exit Dell Diagnostics and restart the

computer, click Exit.

Starting Dell Diagnostics From the

Drivers and Utilities Disc

NOTE: The

Drivers and Utilities

disc may

not ship with your computer.

1. Insert the

Drivers and Utilities

disc.

2. Shut down and restart the computer.

When the DELL™ logo appears, press <F12>

immediately.

NOTE: If you wait too long and the

operating system logo appears, continue to

wait until you see the Microsoft Windows

desktop; then, shut down your computer

and try again.

NOTE: The next steps change the boot

sequence for one time only. On the next

start-up, the computer boots according to

the devices specified in the system setup

program.

3. When the boot device list appears, highlight

CD/DVD/CD-RW and press <Enter>.

Using Support Tools

4. Select the Boot from CD-ROM option from

the menu that appears and press <Enter>.

5. Type 1 to start the CD menu and press

<Enter> to proceed.

6. Select Run the 32 Bit Dell Diagnostics from

the numbered list. If multiple versions are

listed, select the version appropriate for

your computer.

7. Select the test you want to run.

8. If a problem is encountered during a test,

a message appears with an error code and

a description of the problem. Write down

the error code and problem description

and contact Dell (see “Contacting Dell” on

page 69) for assistance.

NOTE: The Service Tag for your computer

is displayed at the top of each test screen.

The Service Tag helps you identify your

computer when you contact Dell.

9. When the tests are complete, close the test

screen to return to the Choose An Option

window.

10. To exit Dell Diagnostics and restart the

computer, click Exit.

11. Remove the

Drivers and Utilities

disc.

Restoring Your Operating System

You can restore the operating system on your computer using any of the following options:

CAUTION: Using Dell Factory Image Restore or the

Operating System

disc to restore your

operating system permanently deletes all data files on your computer. If possible, backup your

data files before using these options.

Option Use

System Restore as the first solution

Dell DataSafe Local Backup when System Restore does not resolve your problem

System recovery media when operating system failure prevents the use of System

Restore and DataSafe Local Backup

when installing the Dell factory-installed software on a

newly installed hard drive

Dell Factory Image Restore to restore your computer to the operating state it was in

when you received your computer

Operating System

disc to reinstall only the operating system on your computer

NOTE: The

Operating System

disc may not ship with your computer.

INSPIRON

Restoring Your Operating System

System Restore

The Microsoft® Windows® operating systems

provide a System Restore option which allows

you to return your computer to an earlier

operating state (without affecting data files) if

changes to the hardware, software, or other

system settings have left the computer in an

undesirable operating state. Any changes that

System Restore makes to your computer are

completely reversible.

CAUTION: Make regular backups of your

data files. System Restore does not monitor

your data files or recover them.

Starting System Restore

1. Click Start .

2. In the search box, type System Restore

and press <Enter>.

NOTE: The User Account Control window

may appear. If you are an administrator on

the computer, click Continue; otherwise,

contact your administrator to continue the

desired action.

3. Click Next and follow the instructions on the

screen.

In the event that System Restore did not resolve

the issue, you may undo the last system restore.

Restoring Your Operating System

Undoing the Last System Restore

NOTE: Before you undo the last system

restore, save and close all open files and

exit any open programs. Do not alter, open,

or delete any files or programs until the

system restoration is complete.

1. Click Start .

2. In the search box, type System Restore

and press <Enter>.

3. Click Undo my last restoration, click Next

and follow the instructions on the screen.

Dell DataSafe Local Backup

CAUTION: Using Dell DataSafe Local

Backup to restore your operating system

permanently removes any programs

or drivers installed after you received

your computer. Create backup media of

applications you need to install on your

computer before using Dell DataSafe Local

Backup. Use Dell DataSafe Local Backup

only if System Restore did not resolve your

operating system problem.

CAUTION: Although Dell Datasafe Local

Backup is designed to preserve the data

files on your computer, it is recommended

that you backup your data files before

using Dell DataSafe Local Backup.

NOTE: Dell DataSafe Local Backup may not

be available in all regions.

Restoring Your Operating System

NOTE: If Dell DataSafe Local Backup is

not available on your computer, use Dell

Factory Image Restore (see “Dell Factory

Image Restore” on page 61) to restore your

operating system.

You can use Dell DataSafe Local Backup to

restore your hard drive to the operating state

it was in when you purchased your computer,

while preserving the data files.

Dell DataSafe Local Backup allows you to:

•Backup and restore your computer to an

earlier operating state

•Create system recovery media

Dell DataSafe Local Backup Basic

To restore your operating system and the Dell

factory-installed software while preserving the

data files:

1. Turn off your computer.

2. Disconnect all the devices (USB drive,

printer, and so on) connected to the

computer and remove any newly added

internal hardware.

NOTE: Do not disconnect the AC adapter.

3. Turn on your computer.

4. When the DELL™ logo appears, press <F8>

several times to access the Advanced Boot

Options window.

NOTE: If you wait too long and the

operating system logo appears, continue to

wait until you see the Microsoft Windows

desktop; then, shut down your computer

and try again.

Restoring Your Operating System

5. Select Repair Your Computer.

6. Select Dell DataSafe Restore and

Emergency Backup from the System

Recovery Options menu and follow the

instructions on the screen.

NOTE: The restoration process may take an

hour or more depending on the size of the

data to be restored.

NOTE: For more information, see knowledge

base article 353560 at support.dell.com.

Upgrading to Dell DataSafe Local

Backup Professional

NOTE: Dell DataSafe Local Backup

Professional may be installed on your

computer, if you ordered it at the time of

purchase.

Dell DataSafe Local Backup Professional

provides additional features that allow you to:

•Backup and restore your computer based on

file types

•Backup files to a local storage device

•Schedule automated backups

To upgrade to Dell DataSafe Local Backup

Professional:

1. Double-click the Dell DataSafe Local Backup

icon in the notification area of your

desktop.

2. Click UPGRADE NOW!

3. Follow the instructions on the screen.

Restoring Your Operating System

System Recovery Media

CAUTION: Although the system recovery

media is designed to preserve the data

files on your computer, it is recommended

that you backup your data files before

using the system recovery media to restore

your operating system.

You can use the system recovery media, created

using Dell DataSafe Local Backup, to return

your hard drive to the operating state it was

in when you purchased the computer while

preserving the data files on your computer.

Use the system recovery media in case of:

•Operating system failure that prevents the

use of the recovery options installed on your

computer.

•Hard drive failure that prevents data from

being recovered.

To restore the Dell factory-installed image

of your computer using the system recovery

media:

1. Insert the system recovery disc or USB key

and restart the computer.

2. When the DELL™ logo appears, press <F12>

immediately.

NOTE: If you wait too long and the

operating system logo appears, continue to

wait until you see the Microsoft Windows

desktop; then, shut down your computer

and try again.

3. Select the appropriate boot device from the

list and press <Enter>.

4. Follow the instructions on the screen.

Restoring Your Operating System

Dell Factory Image Restore

CAUTION: Using Dell Factory Image

Restore to restore your operating system

permanently deletes all data on the hard

drive and removes any programs or drivers

installed after you received your computer.

If possible, back up the data before using

this option. Use Dell Factory Image Restore

only if System Restore did not resolve your

operating system problem.

NOTE: Dell Factory Image Restore may

not be available in certain countries or on

certain computers.

NOTE: If Dell Factory Image Restore is

not available on your computer, use Dell

DataSafe Local Backup (see “Dell DataSafe

Local Backup” on page 57) to restore your

operating system.

Use Dell Factory Image Restore only as the

last method to restore your operating system.

This option restores your hard drive to the

operating state it was in when you purchased

the computer. Any programs or files added

since you received your computer—including

data files—are permanently deleted from

the hard drive. Data files include documents,

spreadsheets, e-mail messages, digital photos,

music files, and so on. If possible, back up all

data before using Dell Factory Image Restore.

Restoring Your Operating System

Starting Dell Factory Image Restore

1. Turn on the computer.

2. When the DELL™ logo appears, press <F8>

several times to access the Advanced Boot

Options window.

NOTE: If you wait too long and the

operating system logo appears, continue to

wait until you see the Microsoft Windows

desktop; then, shut down your computer

and try again.

3. Select Repair Your Computer.

The System Recovery Options window

appears.

4. Select a keyboard layout and click Next.

5. To access the recovery options, log on as

a local user. To access the command prompt,

type administrator in the User name

field, then click OK.

6. Click Dell Factory Image Restore. The Dell

Factory Image Restore welcome screen

appears.

NOTE: Depending upon your configuration,

you may need to select Dell Factory Tools,

then Dell Factory Image Restore.

7. Click Next.

The Confirm Data Deletion screen appears.

NOTE: If you do not want to proceed with

the Dell Factory Image Restore, click

Cancel.

8. Select the check box to confirm that you

want to continue to reformat the hard drive

and restore the system software to the

factory condition, then click Next.

The restore process begins and may take

five or more minutes to complete. A message

appears when the operating system and

factory-installed applications have been

restored to factory condition.

9. Click Finish to restart the computer.

Getting Help

If you experience a problem with your computer,

you can complete the following steps to

diagnose and troubleshoot the problem:

1. See “Solving Problems” on page 39 for

information and procedures that pertain to

the problem your computer is experiencing.

2. See “Dell Diagnostics” on page 51 for

procedures on how to run Dell™ Diagnostics.

3. Fill out the “Diagnostic Checklist” on page 68.

4. Use Dell’s extensive suite of online services

available at Dell Support (support.dell.com)

for help with installation and troubleshooting

procedures. See “Online Services” on

page 64 for a more extensive list of Dell

Support online.

5. If the preceding steps have not resolved the

problem, see “Before You Call” on page 67.

NOTE: Call Dell Support from a telephone

near or at the computer so that the support

staff can assist you with any necessary

procedures.

NOTE: Dell’s Express Service Code system

may not be available in all countries.

When prompted by Dell’s automated telephone

system, enter your Express Service Code to

route the call directly to the proper support

personnel. If you do not have an Express

Service Code, open the Dell Accessories folder,

double-click the Express Service Code icon, and

follow the directions.

NOTE: Some of the services are not

always available in all locations outside

the continental U.S. Call your local

Dell representative for information on

availability.

INSPIRON

Getting Help

Technical Support and

Customer Service

Dell’s support service is available to answer

your questions about Dell hardware. Our support

staff use computer-based diagnostics to provide

fast, accurate answers.

To contact Dell’s support service, see “Before

You Call” on page 67 and then see the contact

information for your region or go to

support.dell.com.

DellConnect

DellConnect™ is a simple online access tool that

allows a Dell service and support associate to

access your computer through a broadband

connection, diagnose your problem, and repair it

all under your supervision. For more information,

go to www.dell.com/DellConnect.

Online Services

You can learn about Dell products and services

on the following websites:

•www.dell.com

•www.dell.com/ap (Asian/Pacific countries

only)

•www.dell.com/jp (Japan only)

•www.euro.dell.com (Europe only)

•www.dell.com/la (Latin American and

Caribbean countries)

•www.dell.ca (Canada only)

You can access Dell Support through the

following websites and e-mail addresses:

Dell Support Websites

•support.dell.com

•support.jp.dell.com (Japan only)

•support.euro.dell.com (Europe only)

•supportapj.dell.com (Asia Pacific only)

Getting Help

Dell Support E-mail Addresses

•mobile_support@us.dell.com

•support@us.dell.com

•la-techsupport@dell.com (Latin America and

Caribbean countries only)

•apsupport@dell.com (Asian/Pacific

countries only)

Dell Marketing and Sales E-mail

Addresses

•apmarketing@dell.com (Asian/Pacific

countries only)

•sales_canada@dell.com (Canada only)

Anonymous File Transfer Protocol (FTP)

•ftp.dell.com

e-mail address as your password.

Automated Order-Status

Service

To check on the status of any Dell products

that you have ordered, you can go to

support.dell.com, or you can call the automated

order-status service. A recording prompts you

for the information needed to locate and report

on your order.

If you have a problem with your order, such as

missing parts, wrong parts, or incorrect billing,

contact Dell for customer assistance. Have your

invoice or packing slip handy when you call.

For the telephone number to call for your region,

see “Contacting Dell” on page 69.

Product Information

If you need information about additional products

available from Dell, or if you would like to place

an order, go to www.dell.com. For the telephone

number to call for your region or to speak to a

sales specialist, see “Contacting Dell” on page 69.

Getting Help

Returning Items for Repair

Under Warranty or for Credit

Prepare all items being returned, whether for

repair or credit, as follows:

NOTE: Before you return the product to

Dell, ensure that you back up any data on

the hard drive and on any other storage

device in the product. Remove any and

all confidential, proprietary and personal

information, as well as removable media,

such as CDs/DVDs/Blu-ray Discs and media

cards. Dell is not responsible for any of

your confidential, proprietary or personal

information; lost or corrupted data; or

damaged or lost removable media that may

be included with your return.

1. Call Dell to obtain a Return Material

Authorization Number, and write it clearly

and prominently on the outside of the box.

For the telephone number to call for your

region, see “Contacting Dell” on page 69.

2. Include a copy of the invoice and a letter

describing the reason for the return.

3. Include a copy of the Diagnostics Checklist

(see “Diagnostic Checklist” on page 68),

indicating the tests that you have run and any

error messages reported by Dell Diagnostics

(see “Dell Diagnostics” on page 51).

4. Include any accessories that belong with the

item(s) being returned (AC adapter cable,

software, guides, and so on) if the return is

for credit.

5. Pack the equipment to be returned in the

original (or equivalent) packing materials.

NOTE: You are responsible for paying

shipping expenses. You are also

responsible for insuring any product

returned, and you assume the risk of loss

during shipment to Dell. Collect On Delivery

(C.O.D.) packages are not accepted.

NOTE: Returns that are missing any of the

preceding requirements will be refused at

Dell’s receiving dock and returned to you.

Getting Help

Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dell’s

automated-support telephone system direct your call more efficiently. You may also be asked

for your Service Tag (located at the back of your computer).

Locating Your Service Tag and Express Service Code

The Service Tag and Express Service Code for your computer can be found on a label at the back of

your computer.

1Service Tag and

Express Service Code

Getting Help

Remember to fill out the following Diagnostics

Checklist. If possible, turn on your computer

before you call Dell for assistance and call from

a telephone at or near the computer. You may be

asked to type some commands at the keyboard,

relay detailed information during operations, or

try other troubleshooting steps possible only at

the computer itself. Ensure that the computer

documentation is available.

Diagnostic Checklist

•Name:

•Date:

•Address:

•Phone number:

•Service Tag (bar code on the back of the

computer):

•Express Service Code:

•Return Material Authorization Number (if

provided by Dell support technician):

•Operating system and version:

•Devices:

•Expansion cards:

•Are you connected to a network? Yes /No

•Network, version, and network adapter:

•Programs and versions:

See your operating system documentation

to determine the contents of the computer’s

start-up files. If the computer is connected to

a printer, print each file. Otherwise, record the

contents of each file before calling Dell.

•Error message, beep code, or diagnostic

code:

•Description of problem and troubleshooting

procedures you performed:

Getting Help

Contacting Dell

For customers in the United States, call

800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active

Internet connection, you can find contact

information on your purchase invoice,

packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-

based support and service options. Availability

varies by country and product, and some

services may not be available in your area.

To contact Dell for sales, technical support, or

customer service issues:

1. Go to www.dell.com/ContactDell.

2. Select your country or region.

3. Select the appropriate service or support link

based on your requirement.

4. Choose the method of contacting Dell that is

convenient for you

Finding More Information and Resources

If you need to: See:

reinstall your operating system “System Recovery Media” on page 60

find your system model number the back of your computer

run a diagnostic program for your computer “Dell Diagnostics” on page 51

reinstall system software “My Dell Downloads” on page 48

find more information about the Microsoft

Windows operating system and features support.dell.com

upgrade your computer with new or additional

memory, or a new hard drive

reinstall or replace a worn or defective part

the Service Manual at

support.dell.com/manuals

NOTE: In some countries, opening and

replacing parts of your computer may void

your warranty. Check your warranty and

return policies before working inside your

computer.

INSPIRON

Finding More Information and Resources

If you need to: See:

find safety best practices information for your

computer

review Warranty information, Terms and

Conditions (U.S. only), Safety instructions,

Regulatory information, Ergonomics

information, and End User License Agreement

the safety and regulatory documents that

shipped with your computer and also see the

Regulatory Compliance Homepage at

www.dell.com/regulatory_compliance

find your Service Tag/Express Service Code —

You must use the service tag to identify your

computer on support.dell.com or to contact

technical support

the back of your computer

the Dell Support Center. To launch the

Dell Support Center, click the icon in the

notification area of your desktop

find drivers and downloads; readme files

access technical support and product help

check on your order status for new purchases

find solutions and answers to common

questions

locate information for last-minute updates

about technical changes to your computer or

advanced technical-reference material for

technicians or experienced users

support.dell.com

Computer Model

Inspiron One 2205

Processor

Type AMD Athlon™ II X2

System Chipset

Type AMD® M880G + SB820M

Drives

Internally

accessible one 3.5-inch SATA hard

drive

Externally

accessible one tray-load SATA

DVD+/-RW/Blu-ray

Disc™ combo (optional)/

Blu-ray Disc rewritable

(optional) and 7-in-1

Media Card Reader

Specifications

This section provides information that you may need when setting up, updating drivers for, and

upgrading your computer.

NOTE: Offerings may vary by region. For more information regarding the configuration of your

computer, see the About Your System section in the Dell Support Center. To launch the Dell

Support Center, click the icon in the notification area of your desktop.

INSPIRON

Specications

Memory

Memory module

connectors two user-accessible

UDIMM connectors

Memory module

capacities 1 GB, 2 GB, and 4 GB

Memory type 1333 MHz UDIMM DDR3

non-ECC memory only

Minimum memory 1 GB

Maximum memory 4 GB

Possible memory

configurations 1 GB, 2 GB, 3 GB, and

4 GB

NOTE: For instructions on upgrading

the memory, see the

Service Manual

support.dell.com/manuals.

Video

UMA

Video controller ATI Mobility Radeon™

HD 4270

Discrete

Video controller ATI Mobility Radeon

HD 5470

Audio

Audio controller Realtek ALC272

high definition audio

Speaker 2 x 4 watt speakers

Microphone one digital microphone

Volume controls software program

menus and media

controls

Specications

External Connectors

Audio:

Side panel one stereo headphones/

speakers connector

and one microphone-in

connector

Back panel one line-out connector

Network adapter one RJ45 connector

USB two side-panel and

four back-panel USB

2.0-compliant connectors

Antenna-in

connector

(optional)

one MCX connector

Infrared (IR)

blaster connector

(optional)

one connector

Media Card

Reader one 7-in-1 slot

Internal Connectors

MXM3 one type-A slot

PCIe two mini slots

Media Card Reader

Cards supported Secure Digital (SD) card

MultiMedia Card (MMC)

Memory Stick (MS)

Memory Stick PRO

(MSPRO)

xD-Picture (xD) card

Hi-Speed SD card

Secure Digital High

Capacity (SDHC) card

Specications

Communications

Network adapter 10/100/1000 Ethernet LAN

on system board

Wireless Wi-Fi and Bluetooth®

wireless technology

Camera

Pixel 1.3 megapixel

Video resolution 1280 x 1024 at 8 fps

160 x 120 - 640 x 480 at

30 fps

Battery

Type 3 V CR-2032

lithium coin-cell

Display

Type 21.5-inch Full HD WLED

Maximum resolution 1920 x 1080

AC Adapter

NOTE: Use only AC adapters specified

for use with this computer. For more

information, see the safety information

that shipped with your computer.

Input voltage 100–240 VAC

Input current:

90 W 1.50 A

130 W 2.30 A/2.50 A

Input frequency 50–60 Hz

Output power 90 W or 130 W

Specications

AC Adapter

Output current:

90 W 4.62 A

130 W 6.70 A

Rated output

voltage 19.50 VDC +/- 1

Temperature range:

Operating 0° to 40°C

(32° to 104°F)

Storage –40° to 70°C

(–40° to 158°F)

Physical

Height 400 mm (15.7 inches)

Width 530 mm (20.9 inches)

Depth 87 mm (3.4 inches)

Weight:

Touch screen configurable to less

than 8.10 kg (17.86 lb)

Non-touch

screen configurable to less

than 7.40 kg (16.31 lb)

Specications

Computer Environment

Temperature range:

Operating 10°C to 35°C

(50°F to 95°F)

Storage –40°C to 65°C

(–40°F to 149°F)

Relative humidity

(maximum) 10% to 90%

(non-condensing)

Maximum vibration (using a random vibration

spectrum that simulates user environment):

Operating 0.26 GRMS

Non-Operating 2.20 GRMS

Altitude (maximum):

Operating –15.2 to 3048 m

( –50 to 10,000 ft)

Storage –15.2 to 10,668 m

(–50 to 35,000 ft)

Computer Environment

Maximum shock (for operating — measured

with Dell Diagnostics running on the hard

drive and a 2-ms half-sine pulse; for

non-operating — measured with the hard

drive in head-parked position and a 2-ms

half-sine pulse):

Operating 40 G for 2 ms with a

change in velocity of

20 in/s (51 cm/s)

Non-Operating 40 G for 22 ms with a

change in velocity of

240 in/s (609 cm/s)

Airborne

contaminant level G2 or lower as defined

by ISA-S71.04-1985

Macrovision Product Notice

This product incorporates copyright protection technology that is protected by method claims of

certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and

other rights owners. Use of this copyright protection technology must be authorized by Macrovision

Corporation, and is intended for home and other limited viewing uses only unless otherwise

authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

Appendix

INSPIRON

Appendix

Information for NOM, or Official Mexican Standard

(Only for Mexico)

The following information is provided in the device(s) described in this document in accordance

with the requirements of the Official Mexican Standard (NOM):

Importer:

Dell México S.A. de C.V.

Paseo de la Reforma 2620 - 11°

Col. Lomas Altas

11950 México, D.F.

Regulatory

model number Voltage Frequency

Electricity

consumption

Output

voltage

Output

intensity

W03B 100–240 VAC 50–60 Hz 1.50 A/2.30 A/2.50 A 19.50 VDC 4.62 A/6.70 A

For details, read the safety information that shipped with your computer.

For additional safety best practices information, see the Regulatory Compliance Homepage at

www.dell.com/regulatory_compliance.

Index

airflow, allowing 5

calling Dell 69

computer capabilities 36

computer, setting up 5

connect(ing)

to the Internet 20

Contacting Dell online 69

customer service 64

DellConnect 64

Dell Diagnostics 51

Dell Factory Image Restore 61

Dell Stage 32

Dell Support Center 47

Diagnostic Checklist 68

discs

using 26

drivers and downloads 71

DVDs, playing and creating 37

email addresses

for technical support 65

finding more information 70

FTP login, anonymous 65

INSPIRON

Index

gestures

touch screen 34

hard drive activity light 23

hardware problems

diagnosing 50

Hardware Troubleshooter 50

headphone

connector 23

help

getting assistance and support 63

Internet connection 20

ISP

Internet Service Provider 20

Media Card Reader 22

memory problems

solving 44

microphone connector 23

network connection

fixing 42

power button and light 23

power problems, solving 43

problems, solving 39

products

information and purchasing 65

Index

resources, finding more 70

restoring factory image 61

setup, before you begin 5

shipping products

for return or repair 66

software features 36

software problems 45

solving problems 39

specifications 72

support email addresses 65

support sites

worldwide 64

System Messages 48

system reinstall options 55

TV tuner

set up 11

ventilation, ensuring 5

warranty returns 66

Windows

Program Compatibility Wizard 45

reinstall 55

setup 17

wired network

network cable, connecting 8

wireless network connection 42

Printed in the U.S.A.

www.dell.com | support.dell.com

Dell Inspiron One 2205 Setup Guide

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