Dell Microsoft Windows Server 2003 Enterprise Edition 64 Bit Setup Instructions Limitation While Installing Drivers On Servers Without A Diskette Drive Running

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Setup Limitation While Installing Dell™
Drivers on Servers Without a Diskette Drive
Running Microsoft® Windows®
You may encounter issues while installing the operating system and
Dell mass storage device drivers using the F6 prompt on a server without
a physical diskette drive (A:\). The text mode portion of the Windows
Setup requires that additional mass storage drivers that are provided
through the F6 prompt be located on the A:\ (where A represents the
drive letter for the diskette drive).
This is a limitation on any server that is not configured with a diskette
drive and occurs only while installing Windows 32-bit or 64-bit extended
operating systems. You do not have to replace any hardware.
To fix this issue, add a physical or virtual diskette drive on your server. The
following four options described in the sections below enable you to install
Dell drivers on your server:
•

Using the Dell PowerEdge Installation and Server Management CD

•

Using the DRAC Diskette Image

•

Using the Dell USBKeyPrepF6 Utility

•

Adding Drivers to Windows Installation

Using the Dell PowerEdge Installation and Server Management CD
Use the Dell PowerEdge™ Installation and Server Management CD that
shipped along with your server to ensure that all the supported drivers for
the Windows operating system are installed.

November 2006

YY314am0.fm Page 2 Wednesday, November 15, 2006 5:10 PM

Using the DRAC Diskette Image
Install the Dell mass storage drivers using Dell Remote Access Card
(DRAC) 4 or DRAC 5 diskette images located on the Dell Support
website at support.dell.com. See the DRAC documentation that is
shipped along with your server to set up virtual diskette drive media.
NOTE: You can install drivers using this procedure only if your server has
a DRAC installed and configured.

Using the Dell USBKeyPrepF6 Utility
This section describes how to prepare a Universal Serial Bus (USB) key for
use with the F6 prompt on Dell mass storage devices. The Dell
USBKeyPrepF6 Utility helps you to prepare a USB key to use with the
F6 prompt only during the installation of Microsoft Windows Server® 2003
operating systems.
NOTE: The Dell USBKeyPrepF6 Utility does not support installing drivers on
servers running Windows 2000 Server operating systems.
1 Go to the Dell Support website located at support.dell.com.
2 Click Drivers and Downloads.
3 You can either enter your Service Tag or choose the Product Type and
Product Model. After you enter this information, click Go.
4 From the Choose Operating System Type drop-down menu, select
Microsoft Windows Server 2003.
5 Click Find Downloads.
6 Expand the group titled System and Configuration Utilities.
7 Click Dell USBKeyPrepF6 Utility.
8 Download the utility and unzip it.
9 Follow the instructions in the readme.txt file.
NOTICE: All data on the USB key will be erased when you format it using
this utility.

10 Go to the Dell Support website from which you downloaded the
Dell USBKeyPrepF6 Utility. Expand the group for your controller type.

YY314am0.fm Page 3 Wednesday, November 15, 2006 5:10 PM

11 Select the type of controller for your system and download the
Dell mass storage device driver to a location that you can access later.
Ensure that you choose the Hard-Drive Package option.(You will need
this driver when using the Dell USBKeyPrepF6 Utility).
NOTE: After you successfully install the drivers, you must reformat the
USB key using the Windows Disk Management application in order to get the
USB key back to a normal usable state.

Adding Drivers to Windows Installation
Use an automated deployment method to add OEM Plug and Play drivers
to your Windows installation. For more information on using this method
refer to the following Microsoft Knowledge base articles:
•

http://support.microsoft.com/kb/254078/en-us

•

http://support.microsoft.com/kb/816299/en-us

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____________________
Information in this document is subject to change without notice.
© 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.
Microsoft, Windows, and Windows Server are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in
trademarks and trade names other than its own.



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