Dell P2714H Monitor Owners Manual User’s Guide

2014-11-13

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User‘s Guide

Dell P2714H

Model No.: P2714H
Regulatory model: P2714Hc

NOTE: A NOTE indicates important information that helps you make

better use of your monitor.

CAUTION: A CAUTION indicates potential damage to hardware or

loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.

© 2013 Dell Inc. All rights reserved.
Information in this document is subject to change without notice.
Reproduction of these materials in any manner whatsoever without the
written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks
of Dell Inc. Microsoft and Windows are either registered trademarks
or trademarks of Microsoft Corporation in the United States and/ or
other countries. ENERGY STAR is a registered trademark of the U.S.
Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc.
has determined that this product meets the ENERGY STAR guidelines for
energy efficiency.
Other trademarks and trade names may be used in this document to refer
to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names
other than its own.
2013 – 08 Rev. A00

Contents
Dell Display Manager User's Guide . . . . . . . . . . . . . . . . 6
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Using the Quick Settings Dialog . . . . . . . . . . . . . . . . 6
Setting Basic Display Functions . . . . . . . . . . . . . . . . 7
Assigning Preset Modes to Applications . . . . . . . . . . . 7
Applying Energy Conservation Features . . . . . . . . . . . 9

About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Package Contents . . . . . . . . . . . . . . . . . . . . . . . 10
Product Features . . . . . . . . . . . . . . . . . . . . . . . . .11
Identifying Parts and Controls . . . . . . . . . . . . . . . . 12
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . 14
Power Management Modes . . . . . . . . . . . . . . . . . . . . . . . 14
Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Plug and Play Capability . . . . . . . . . . . . . . . . . . . . 19
Flat-Panel Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 19
Resolution Specifications . . . . . . . . . . . . . . . . . . . . . . . . 20
Support Video Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 20
Preset Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . 21
Environmental Characteristics . . . . . . . . . . . . . . . . . . . . . 23

LCD Monitor Quality & Pixel Policy . . . . . . . . . . . . . 23
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . 24



Caring for Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 24

Setting Up the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . 25
Attaching the Monitor . . . . . . . . . . . . . . . . . . . . . 25
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . 26
Connecting the blue VGA Cable . . . . . . . . . . . . . . . . . . . . 26
Connecting the white DVI cable . . . . . . . . . . . . . . . . . . . . 26
Connecting the black DP cable . . . . . . . . . . . . . . . . . . . . . 27
Connecting the USB cable . . . . . . . . . . . . . . . . . . . . . . . . 27

Removing the Monitor Stand . . . . . . . . . . . . . . . . 28
Attaching the Cable cover. . . . . . . . . . . . . . . . . . . 28
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . 29

Operating the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power On the Monitor . . . . . . . . . . . . . . . . . . . . . 30
Using the Front-Panel Controls . . . . . . . . . . . . . . . 30
Front-Panel Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the On-Screen Display (OSD) Menu . . . . . . . . . 31
Accessing the Menu System . . . . . . . . . . . . . . . . . . . . . . . 31

OSD Warning Messages . . . . . . . . . . . . . . . . . . . . 44
Setting the Maximum Resolution . . . . . . . . . . . . . . 47
Using the Tilt, Swivel, and Vertical Extension . . . . . . . 48
Rotating the monitor. . . . . . . . . . . . . . . . . . . . . . 49

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Built-in Diagnostics. . . . . . . . . . . . . . . . . . . . . . . 51
Product-Specific Problems . . . . . . . . . . . . . . . . . . 56



Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
FCC Notices (U.S. Only) and Other Regulatory Information
57
Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . 58
Setting the display resolution to 1920 x 1080 (Maximum)58
If you have a Dell desktop or a Dell portable computer with
Internet access . . . . . . . . . . . . . . . . . . . . . . . . . 59
If you have a non Dell desktop, portable computer, or
graphics card . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Procedures for setting up dual monitors in Windows
Vista® , Windows® 7 or Windows® 8. . . . . . . . . . . . 60
For Windows Vista® . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
For Windows® 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
For Windows® 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Setting Display Styles For Multiple Monitor . . . . . . . . . . . . . 66



Dell Display Manager User's Guide
Overview
Dell Display Manager is a Windows application used to manage a monitor
or a group of monitors. It allows manual adjustment of the displayed
image, assignment of automatic settings, energy management, image
rotation and other features on select Dell models. Once installed, Dell
Display Manager will run each time the system starts and will place its
icon in the notification tray. Information about monitors connected to the
system is always available when hovering over the notification tray icon.

P2714H

Using the Quick Settings Dialog
Clicking Dell Display Manager’s notification tray icon opens the Quick
Settings dialog box. When more than one supported Dell model is
connected to the system, a specific target monitor can be selected using
the menu provided. The Quick Settings dialog box allows convenient
adjustment of the monitor’s Brightness and Contrast levels, Preset Modes
can be manually selected or set to Auto Mode, and the screen resolution
can be changed.
P2714H
1920x1080



Dell Display Manager User's Guide

The Quick Settings dialog box also provides access to Dell Display

Manager’s advanced user interface which is used to adjust Basic

functions, configure Auto Mode and access other features.

Setting Basic Display Functions
A Preset Mode for the selected monitor can be manually applied using
the menu on the Basic tab. Alternatively, Auto Mode can be enabled. Auto
Mode causes your preferred Preset Mode to be applied automatically
when specific applications are active. An onscreen message momentarily
displays the current Preset Mode whenever it changes.
The selected monitor’s Brightness and Contrast can also be directly

adjusted from the Basic tab.

P2714H

1920x1080

Assigning Preset Modes to Applications
The Auto Mode tab allows you to associate a specific Preset Mode
with a specific application, and apply it automatically. When Auto
Mode is enabled, Dell Display Manager will automatically switch to the
corresponding Preset Mode whenever the associated application is
activated. The Preset Mode assigned to a particular application may be
the same on each connected monitor, or it can vary from one monitor to
the next.

Dell Display Manager User's Guide



Dell Display Manager is pre-configured for many popular applications. To
add a new application to the assignment list, simply drag the application
from the desktop, Windows Start Menu or elsewhere, and drop it onto the
current list.
NOTE: Preset Mode assignments targeting batch files, scripts, and
loaders, as well as non-executable files such as zip archives or packed
files, are not supported and will be ineffective.
P2714H



Dell Display Manager User's Guide

Applying Energy Conservation Features
On supported Dell models the PowerNap tab will be available to provide
energy conservation options. When the screensaver activates, the
monitor’s Brightness can automatically be set to minimum level or the
monitor can be put to sleep in order to save additional power.
P2714H

Dell Display Manager User's Guide



About Your Monitor
Package Contents
Your monitor ships with all the components shown below. Ensure that
you have received all the components and Contact Dell if anything is
missing.
NOTE: Some items may be optional and may not ship with your
monitor. Some features or media may not be available in certain
countries.
• Monitor

• Monitor Stand

• Cable Cover

• Power Cable (varies by countries)

• VGA Cable

• DP Cable

• USB Upstream Cable (enable the
USB ports on the monitor)
• Drivers and Documentation media
• Quick Setup Guide
• Product Information Guide



About Your Monitor

Product Features
The Dell P2714H flat-panel display has an active matrix, Thin-Film

Transistor, Liquid Crystal Display. The monitor’s features include:

• P2714H: 68.6cm (27.0inches) diagonal viewable image size,
1920 x 1080 resolution, plus full-screen support for lower resolutions.
• LED backlight.
• Tilt, swivel, vertical extension and rotate adjustment capabilities.
• Removable pedestal and Video Electronics Standards Association
(VESA) 100 mm mounting holes for flexible mounting solutions.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
• Software and documentation media which includes an information file
(INF), Image Color Matching File (ICM), and product documentation.
• Dell Display Manager Software (comes in the CD shipped with the
monitor).
• ENERGY STAR-compliant.
• Security lock slot.
• Stand lock.
• Asset Management Capability.
• EPEAT Gold rating.
• CECP.
• RoHS compliant.
• TCO certified display.
• BFR/CFR/PVC Free (Halogen-Free) excluding external cable.
• Arsenic-Free glass and Mercury-Free for panel only.
• High Dynamic Contrast Ratio (2,000,000:1).
• 0.3W Standby power when in the sleep mode.

About Your Monitor



Identifying Parts and Controls
Front View

2
Front panel controls

Function buttons (For more information, see Operating the Monitor)

Power On/Off button (with LED indicator)

Back View

Back View with monitor stand

Label

Description

Use

VESA mounting holes (100
mm x 100 mm - behind
attached VESA Cover)
Regulatory label

Wall mount monitor using VESAcompatible wall mount kit (100 mm x
100 mm).
Lists the regulatory approvals.

Stand release button

Release stand from monitor.

Security lock slot

Secures monitor with security lock.

Barcode serial number label



Refer to this label if you need to
contact Dell for technical support.
Dell Soundbar mounting slots Attaches the optional Dell Soundbar.

Cable management slot

About Your Monitor

Use to organize cables by placing them
through the slot.

Side View

Left Side
Bottom View

Label Description

4 2

Use

AC power connector

To connect the monitor power cable.

DVI connector

VGA connector

DP connector

USB connector

To connect your computer to the monitor using
a DVI cable.
To connect your computer to the monitor using
a VGA cable.
To connect your computer to the monitor using
a DP cable.
Connect the USB cable that came with your
monitor to the computer. Once the cable is
connected, you can use the USB connectors on
the rear side and bottom side of the monitor.
To lock the stand to the monitor using a
M3 x 6mm screw (screw not included).

(x3 downstream,
x1 upstream)
6

Stand lock feature

About Your Monitor



Monitor Specifications
The following sections give you information about the various power
management modes and pin assignments for the various connectors of
your monitor.
Power Management Modes
If you have VESA’s DPM compliance display card or software installed
in your PC, the monitor automatically reduces its power consumption
when not in use. This is referred to as Power Save Mode. If the computer
detects input from keyboard, mouse, or other input devices, the monitor
automatically resumes functioning. The following table shows the power
consumption and signaling of this automatic power saving feature:
VESA Modes

Horizontal Vertical
Power
Video
Sync
Sync
Indicator

Normal operation Active

Active

Active White

Active-off mode

Inactive

Inactive Blank

Switch off

Glowing
white
Off

Power
Consumption
43 W (Maximum) **
22 W (Typical)
Less than 0.3 W
Less than 0.3 W *

The OSD will only function in the normal operation mode. When any
button except power button is pressed in Active-off mode, the following
messages will be displayed:
Dell P2714H
There is no signal coming from your computer. Press any key on the
keyboard or move the mouse to wake it up.
If there is no display, press the monitor button now to select the correct input
source on the On-Screen-Display menu.

Activate the computer and monitor to gain access to the Using the OnScreen Display (OSD) Menu.
NOTE: The Dell P2714H monitor is ENERGY STAR®-compliant.



About Your Monitor

* Zero-power consumption in OFF mode can only be achieved by
disconnecting the main cable from the monitor.
** Maximum power consumption with max luminance and contrast.

Pin Assignments
15-pin D-Sub connector
1
6

2
7

3
8

4
9

5
10

Pin Number Monitor Side of the 15-pin Side Signal Cable
1

Video-Red

Video-Green

Video-Blue

GND

Self-test

GND-R

GND-G

GND-B

DDC +5 V

GND-sync

GND

DDC data

H-sync

V-sync

DDC clock

About Your Monitor



DVI Connector

10 11

17 18 19

xx
xx
xx

14 15 16
22 23 24

Pin Number 24-pin Side of the Connected Signal Cable



TMDS RX2

TMDS RX2+

TMDS Ground

Floating

DDC Clock

DDC Data

Floating

TMDS RX1

TMDS RX1+

TMDS Ground

Floating

+5 V power

Self test

Hot Plug Detect

TMDS RX0

TMDS RX0+

TMDS Ground

Floating

TMDS Ground

TMDS Clock+

TMDS Clock

About Your Monitor

DisplayPort Connector

Pin Number 20-pin Side of the Connected Signal Cable
1

ML0 (p)

GND

ML0 (n)

ML1 (p)

GND

ML1 (n)

ML2 (p)

GND

ML2 (n)

ML3 (p)

GND

ML3 (n)

GND

AUX (p)

GND

AUX (n)

HPD

Re-PWR

PWR

About Your Monitor



USB Upstream Connector

1 2

3 4

Pin Number 4-pin Side of the Connector
1

DMU

VCC

DPU

GND

USB Downstream Connector

Pin Number 4-pin Side of the Connector



VCC

DMD

DPD

GND

About Your Monitor

Plug and Play Capability
You can install the monitor in any Plug and Play compatible system. The
monitor automatically provides the computer with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols
so that the system can configure itself and optimize the monitor settings.
Most monitor installations are automatic. You can select different settings
if required.
Flat-Panel Specifications
Model number

Dell P2714H monitor

Screen type

Active matrix - TFT LCD

Panel type

In Plane Switching

Viewable image
dimensions

Diagonal 68.6 cm (27.0
inches)
Horizontal 597.9 mm
Vertical 336.3 mm

Pixel pitch

0.1 mm

Viewing angle:
Horizontal

178° typical

Vertical

178° typical

Luminance output

300 cd/m² (typical)
1000 : 1 (typical)

Contrast ratio
Faceplate coating

2 Million : 1 (typical dynamic
contrast ratio on)
Antiglare with hard-coating
3H

Backlight

LED light bar system

Response time

8ms Typical (G to G)

Color depth

16.7 mil colors

Color gamut

83 % (typical) **

** [P2714H] color gamut (typical) is based on CIE1976 (83 %) and CIE1931
(72 %) test standards.

About Your Monitor



Resolution Specifications
Model number

Dell P2714H monitor

Scan range
•

Horizontal 30 kHz to 83 kHz (automatic)

•

Vertical

Maximum preset
resolution

56 Hz to 76 Hz (automatic)
1920 x 1080 at 60 Hz

Support Video Mode
Model number

Dell P2714H monitor

Video display 480p, 480i, 576p, 576i,
capability (DVI&DP 1080p, 1080i
playback)

Electrical Specifications
Model number

Dell P2714H monitor

Video input signals

•

Analog RGB: 0.7 Volts +/- 5 %, 75 ohm input
impedance

•

Digital DVI-D ™: 600mV for each different line,
positive polarity at 50 ohm input impedance

•

Synchronization input
signals
AC input voltage /
frequency / current
Inrush current

DP 1.2 signal input support: support DP 1.2 (core)
specification. Excludes High Bit Rate 2 (HBR2), Fast
AUX transaction, Multi-stream transport (MST),
3D stereo transport, HBR Audio (or high data rate
audio)
Separate horizontal and vertical synchronizations,
polarity-free TTL level, SOG (Composite SYNC on
green)
100 VAC to 240 VAC/50 Hz or 60 Hz +/- 3 Hz/1.5 A
(Max.)
120 V: 30 A (Max.)
240 V: 60 A (Max.)



About Your Monitor

Preset Display Modes
The following table lists the preset modes for which Dell guarantees
image size and centering:

Display Mode

Horizontal
Frequency
(kHz)

Vertical
Frequency
(Hz)

Pixel Clock
(MHz)

Sync Polarity
(Horizontal/
Vertical)

VESA, 720 x 400

31.5

70.0

28.3

-/+

VESA, 640 x 480

31.5

60.0

25.2

VESA, 640 x 480

37.5

75.0

31.5

VESA, 800 x 600

37.9

60.3

40.0

+/+

VESA, 800 x 600

46.9

75.0

49.5

+/+

VESA, 1024 x 768

48.4

60.0

65.0

VESA, 1024 x 768

60.0

75.0

78.8

+/+

VESA, 1152 x 864

67.5

75.0

108.0

+/+

VESA, 1280 x 1024

64.0

60.0

108.0

+/+

VESA, 1280 x 1024

80.0

75.0

135.0

+/+

VESA, 1600 x 900

55.5

60.0

97.8

VESA, 1920 x 1080

67.5

60.0

148.5

+/+

Physical Characteristics
The following table lists the monitor's physical characteristics:
Model Number

Dell P2714H monitor

Connector type

D-subminiature, blue
connector;
DVI-D: white connector

Signal cable type

DisplayPort: black
connector
D-sub: Detachable, Analog,
15-pin.
DVI-D: Detachable, DVI-D,
Solid pins.
DisplayPort: Detachable,
Digital 20 pin.

About Your Monitor



Model Number

Dell P2714H monitor

Dimensions:
(with stand)
Height (ext.)

539.0 mm (21.22 inches)

Height (com.)

424.0 mm (16.69 inches)

Width

641.4 mm (25.25 inches)

Depth
Dimensions:
(without stand)

204.0 mm (8.03 inches)

Height

379.9 mm (14.96 inches)

Width

641.4 mm (25.25 inches)

Depth
Stand dimensions:

46.1 mm (1.81 inches)
418.5 mm (16.48 inches)

•
•

Height (ext.)
Height (com.)

•

Width

245.0 mm (9.65 inches)

• Depth
Weight:

204.0 mm (8.03 inches)

Weight with packaging

9.85 kg (21.67 lb)

372.3 mm (14.66 inches)

Weight with stand assembly 7.16 kg (15.75 lb)
and cables
4.56 kg (10.03 lb)
Weight without stand
assembly (For wall mount or
VESA mount considerations
- no cables)
Weight of stand assembly



About Your Monitor

2.10 kg (4.62 lb)

Environmental Characteristics
The following table lists the environmental conditions for your monitor:
Model Number

Dell P2714H monitor

Temperature

•

Operating

•

Non-operating

0 °C to 40 °C (32 °F to
104 °F)
Storage: -20 °C to 60 °C
(-4 °F to 140 °F)
Shipping: -20 °C to 60 °C
(-4 °F to 140 °F)

Humidity
10 % to 80 % (non
condensing)

•

Operating

•

Non-operating Storage: 5 % to 90 %
(non-condensing)
Shipping: 5 % to 90 %
(non-condensing)

Altitude

•
•

Operating
5,000 m (16,387 ft) max
Non-operating 12,191 m (40,000 ft) max

Thermal dissipation

85.33 BTU/hour
(maximum)
68.26 BTU/hour (typical)

LCD Monitor Quality & Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for
one or more pixels to become fixed in an unchanging state. The visible
result is a fixed pixel that appears as an extremely tiny dark or bright
discolored spot. When the pixel remains permanently lit, it is known as a
“bright dot.” When the pixel remains black, it is known as a “dark dot.”
In almost every case, these fixed pixels are hard to see and do not
detract from display quality or usability. A display with 1 to 5 fixed pixels
is considered normal and within competitive standards. For more
information, see Dell Support site at:
http://www.dell.com/support/monitors.

About Your Monitor



Maintenance Guidelines
Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning
the monitor.

CAUTION: Before cleaning the monitor, unplug the monitor power

cable from the electrical outlet.

For best practices, follow the instructions in the list below while

unpacking, cleaning, or handling your monitor:

• To clean your antistatic screen, slightly dampen a soft, clean cloth
with water. If possible, use a special screen-cleaning tissue or solution
suitable for the antistatic coating. Do not use benzene, thinner,
ammonia, abrasive cleaners, or compressed air.
• Use a slightly dampened, warm cloth to clean the plastics. Avoid using
detergent of any kind as some detergents leave a milky film on the
plastics.
• If you notice a white powder when you unpack your monitor, wipe it
off with a cloth. This white powder occurs during the shipping of the
monitor.
• Handle your monitor with care as a darker-colored monitor may
scratch and show white scuff marks more than a lighter-colored
monitor.
• To help maintain the best image quality on your monitor, use a
dynamically changing screen saver and power off your monitor when
not in use.



About Your Monitor

Setting Up the Monitor
Attaching the Monitor
NOTE: The stand is detached when the monitor is shipped from the
factory.

NOTE: This is applicable for a monitor with a stand. When any other

stand is bought, please refer to the respective stand setup guide for

the set up instructions.

To attach the monitor stand:

1. Remove the cover and place the monitor on it.
2. Fit the two tabs on the upper part of the stand to the groove on the
back of the monitor.
3. Press the stand till it snaps into place.

Setting Up the Monitor



Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section,
follow the Safety Instructions.
To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable.
2. Connect either the white (digital DVI-D) or the blue (analog VGA)
display connector cable to the corresponding video port on the back
of your computer. Do not use both cables on the same at the same
time. Use both the cables only when they are connected to two
different computers with appropriate video systems.
Connecting the blue VGA Cable

Connecting the white DVI cable



Setting Up the Monitor

Connecting the black DP cable

Connecting the USB cable

NOTE: The graphics are used for the purpose of illustration only.
Appearance on the computer may vary.

Setting Up the Monitor



Removing the Monitor Stand
NOTE: To prevent scratches on the LCD screen while removing the
stand, ensure that the monitor is placed on a soft, clean surface.
NOTE: This is applicable for a monitor with a stand. When any other
stand is bought, please refer to the respective stand setup guide for
the set-up instructions.

To remove the stand:
1. Place the monitor on a flat surface.
2. Press and hold the stand release button.
3. Lift the stand up and away from the monitor.

Attaching the Cable cover

1. Lay the monitor flat with its screen
2. Take out the cable cover from your
facing down on a soft even surface.
accessory pack, examine it closely,
Be careful not to damage the monitor
check all insert pins on the side are
screen.
firmly attached to the cable cover.



Setting Up the Monitor

3. Align two bottom insert pins on cable 4. Once the insertion is done, gently
cover to corresponding holes on the
push the cable cover down towards
monitor rear, then gently insert the
the monitor, until the rest of insert pins
pins into the small holes provided.
click into place.

Wall Mounting (Optional)

(Screw dimension: M4 x 10 mm).

Refer to the instructions that come with the VESA-compatible base

mounting kit.

1. Place the monitor panel on a soft cloth or cushion on a stable, flat

table.

2. Remove the stand.
3. Use a screwdriver to remove the four screws securing the plastic

cover.

4. Attach the mounting bracket from the wall mounting kit to the LCD.
5. Mount the LCD on the wall by following the instructions that came

with the wall mounting kit.

NOTE: For use only with UL-listed wall mount bracket with minimum
weight/load bearing capacity of 9 kg.
Setting Up the Monitor



Operating the Monitor
Power On the Monitor
Press the

button to turn on the monitor.

Using the Front-Panel Controls
Use the keys on the front of the monitor to adjust the image settings.
Preset Modes

Brightness / Contrast

Exit

Front-Panel Keys
A

B
C

Use the Preset modes key to choose from a list
of preset color modes. See Using the On-Screen
Preset modes
Display (OSD) Menu.
Use the Brightness / Contrast key to direct access
Brightness /Contrast to the "Brightness" and "Contrast" control menu.
Use the Menu key to open the on-screen display
(OSD).
Menu

D
Exit



Description

Use the Exit key to exit on-screen display (OSD)
from menu and sub-menus. Hold about 10 seconds
will enable or disable OSD lock.

Operating the Monitor

Front-Panel Keys

A
B
C
D
Front-Panel Keys Description
Up

Use the Up key to adjust (increase ranges) items in the OSD
menu.

Down

Use the Down key to adjust (decrease ranges) items in the
OSD menu.

A
B

�

Use the OK key to confirm your selection.

OK
D

�

Use the Back key to go back to the previous menu.

Back

Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another
menu or exit the OSD menu, the monitor automatically saves those
changes. The changes are also saved if you change the settings and
then wait for the OSD menu to disappear.
1. Press the button to open the OSD menu and display the main
menu.

Operating the Monitor



Main Menu
Dell P2714H

Energy Use

Brightness / Contrast
Auto Adjust
Input Source
Color Settings
Display Settings

Energy Settings
Menu Settings
Other Settings
Personalize
Resolution: 1920x1080, 60Hz

Maximum Resolution: 1920x1080, 60Hz

2. Press the and buttons to toggle between options in the Menu. As
you move from one icon to another, the option name is highlighted.
3. To select the highlighted item on the menu press the button again.
4. Press the and buttons to select the desired parameter.
5. Press the button to enter the slide bar and then use the or
buttons, according to the indicators on the menu, to make your
changes.
6. Select the � to return to previous menu without accepting current
settings or � to accept and return to previous menu.



Operating the Monitor

The table below provides a list of all the OSD menu options and their
functions.
Icon

Menu and
Submenus
Energy Use
Brightness/
Contrast

Description
This meter shows the energy level being consumed by the
monitor in real time.
Use the Brightness and Contrast menu to adjust the
Brightness/Contrast.
Dell P2714H

Energy Use

Brightness / Contrast
Auto Adjust
Input Source
Color Settings
Display Settings

Energy Settings
Menu Settings
Other Settings
Personalize
Resolution: 1920x1080, 60Hz

Brightness

Contrast

Maximum Resolution: 1920x1080, 60Hz

Allows you to adjust the brightness or luminance of the
backlight.
Press the key to increase brightness and press the key
to decrease brightness (min 0 ~ max 100).
Allows you to adjust the contrast or the degree of
difference between darkness and lightness on the monitor
screen. Adjust brightness first, and adjust contrast only if
you need further adjustment.
Press the key to increase contrast and press the
to decrease contrast (min 0 ~ max 100).

Operating the Monitor

key



Icon

Menu and

Description

Submenus
Auto Adjust

Use this key to activate automatic setup and adjust menu.
Dell P2714H

Energy Use

Brightness / Contrast
Auto Adjust

Press

to adjust the screen automatically.

Input Source
Color Settings
Display Settings
Energy Settings
Menu Settings
Other Settings
Personalize
Resolution: 1920x1080, 60Hz

Maximum Resolution: 1920x1080, 60Hz

The following dialog appears on a black screen as the
monitor self-adjusts to the current input:

Auto Adjustment in Progress...
Auto Adjustment allows the monitor to self-adjust to the
incoming video signal. After using Auto Adjustment, you
can further tune your monitor by using the Pixel Clock
(Coarse) and Phase (Fine) controls under Display Settings.
NOTE: Auto Adjust does not occur if you press the
button while there are no active video input signals or
attached cables.
This option is only available when you are using the analog
(VGA) connector.



Operating the Monitor

Icon

Menu and

Description

Submenus
Input Source Use the Input Source menu to select between different
video signals that may be connected to your monitor.
Dell P2714H

Energy Use

Brightness / Contrast

Auto Select

Auto Adjust

VGA

Input Source

DVI-D

Color Settings

DisplayPort

Display Settings
Energy Settings
Menu Settings
Other Settings
Personalize
Resolution: 1920x1080, 60Hz

Auto Select
VGA
DVI-D
DisplayPort

Color
Settings

Maximum Resolution: 1920x1080, 60Hz

Select Auto Select to scan for available input signals.
Select VGA input when you are using the analog (VGA)
connector. Push to select the VGA input source.
Select DVI-D input when you are using the Digital (DVI)
connector. Push to select the DVI input source.
Select DisplayPort input when you are using the
DisplayPort (DP) connector. Push to select the
DisplayPort input source.
Use the Color Settings menu to adjust the monitor's color
settings.
Dell P2714H

Energy Use

Brightness / Contrast

Input Color Format

RGB

Auto Adjust

Preset Modes

Standard

Input Source

Image Enhance

Off

Color Settings

Reset Color Settings

Display Settings
Energy Settings
Menu Settings
Other Settings
Personalize
Resolution: 1920x1080, 60Hz

Maximum Resolution: 1920x1080, 60Hz

Operating the Monitor



Icon

Menu and

Description

Submenus
Input Color
Format

Preset Modes

Allows you to set the video input mode to:
• RGB: Select this option if your monitor is
connected to a computer or DVD player using the
HDMI to DVI adapter.
• YPbPr: Select this option if your DVD player
supports only YPbPr output.
Allows you to choose from a list of preset color modes.
Dell P2714H

Energy Use

Brightness / Contrast

Input Color Format

Auto Adjust

Preset Modes

Standard

Input Source

Image Enhance

Multimedia

Color Settings

Reset Color Settings

Game

Energy Settings

Text

Menu Settings

Warm

Other Settings

Cool

Personalize
Resolution: 1920x1080, 60Hz

•
•
•
•
•
•
•
•



Movie

Display Settings

Custom Color
Maximum Resolution: 1920x1080, 60Hz

Standard: Loads the monitor's default color
settings. This is the default preset mode.
Multimedia: Loads color settings ideal for
multimedia applications.
Movie: Loads color settings ideal for movie
applications.
Game: Loads color settings ideal for gaming
applications.
Text: Loads color settings ideal for office
environment.
Warm: Increases the color temperature. The
screen appears warmer with a red/yellow tint.
Cool: Decreases the color temperature. The
screen appears cooler with a blue tint.
Custom Color: Allows you to manually adjust the
color settings. Press the and keys to adjust
the Red, Green, and Blue values and create your
own preset color mode.

Operating the Monitor

Icon

Menu and

Description

Submenus
Hue

Allows you to shift the tint level of the video image to
green or purple. This is used to adjust the desired flesh
tone color. Use (to increase the green shade) or (to
increase the purple shade) to make the adjustment (min 0
~ max 100, default 50).

NOTE: Only available in Movie or Game preset mode.
Allows you to adjust the color saturation of the video
image. Use (to increase the monochrome appearance)
or (to increase the colorful appearance) to make the
adjustment (min 0 ~ max 100, default 50).
Image Enhance The function will enhance the contours of the image.
Saturation

Reset Color
Settings

NOTE: Only available in Standard, Multimedia, Movie
or Game preset mode. This option will be grey out if the
preset mode is not in one of the four.
Resets your monitor's color settings to the factory defaults.

Operating the Monitor



Icon

Menu and

Description

Submenus
Display
Settings

Use the Displays Settings menu to adjust the monitor's
display settings.
Dell P2714H

Energy Use

Brightness / Contrast

Aspect Ratio

Wide 16:9
50

Auto Adjust

Horizontal Position

Input Source

Vertical Position

Color Settings

Sharpness

Display Settings

Pixel Clock

Energy Settings

Phase

Menu Settings

Dynamic Contrast

Other Settings

Reset Display Settings

Personalize
Resolution: 1920x1080, 60Hz

Aspect Ratio

Maximum Resolution: 1920x1080, 60Hz

Adjusts the image ratio as Wide 16:9, 4:3, or 5:4.
NOTE: Wide 16:9 adjustment is not required at
maximum preset resolution 1920 x 1080.

Horizontal
Position
Vertical
Position
Sharpness
Pixel Clock

Phase

Dynamic
Contrast

Reset Display
Settings



Use or the buttons to adjust image left and right.
Minimum is '0' (-). Maximum is '100' (+).
Use the or buttons to adjust image up and down.
Minimum is '0' (-). Maximum is '100' (+).
This feature can make the image look sharper or softer.
Use
or to adjust the sharpness from '0' to '100'.
The Phase and Pixel Clock adjustments allow you to adjust
your monitor to your preference. Use or buttons to
adjust for best image quality. Minimum is ‘0’ (-). Maximum
is ‘100’ (+).
If satisfactory results are not obtained using the Phase
adjustment, use the Pixel Clock (coarse) adjustment and
then use Phase (fine), again. Minimum is ‘0’ (-). Maximum is
‘100’ (+).
Dynamic Contrast adjusts the contrast ration from 2M to 1.
Press to select “On” or “Off”.
NOTE: Only available in Movie or Game preset mode.
This option will be grey out if the preset mode is not in
Movie or Game.
Select this option to restore default display settings.

Operating the Monitor

Icon

Menu and
Submenus
Energy
Settings

Description
Dell P2714H
Brightness / Contrast

Energy Use
Energy Smart

Off

Auto Adjust

Power Button LED

On During Active

Input Source

USB

Off During Standby

Color Settings

Reset Energy Settings

Display Settings
Energy Settings
Menu Settings
Other Settings
Personalize
Resolution: 1920x1080, 60Hz

Energy Smart

Power Button
LED
USB

Reset Energy
Settings

Maximum Resolution: 1920x1080, 60Hz

To turn “On” or “Off” dynamic dimming. The dynamic
dimming feature automatically reduces the screen’s
brightness level when the displayed image contains a high
proportion of bright areas.
Allows you to set the power LED indicator on or off to save
energy.
Allows you to enable or disable USB function during
monitor standby mode.
NOTE: USB ON/OFF under standby mode is only
available when USB upstream cable unplugged. This option
will be grey out when USB upstream cable plug in.
Select this option to restore default Energy Settings.

Operating the Monitor



Icon

Menu and
Submenus
Menu
Settings

Description
Select this option to adjust the settings of the OSD such as,
the languages of the OSD, the amount of time the menu
remains on screen, and so on.
Dell P2714H

Energy Use

Brightness / Contrast

Language

English

Auto Adjust

Rotation

Input Source

Transparency

Color Settings

Timer

20s

Display Settings

Lock

Unlock

Energy Settings

Reset Menu Settings

Menu Settings
Other Settings
Personalize
Resolution: 1920x1080, 60Hz

Language

Rotation
Transparency

Timer

Lock

Reset Menu
Settings



Maximum Resolution: 1920x1080, 60Hz

Allows you to set the OSD display to one of eight
languages: English, Spanish, French, German, Portuguese
(Brazil), Russian, Simplified Chinese, or Japanese.
Rotates the OSD by 90 degrees counter-clockwise.
Allows you to adjust the OSD background from opaque to
transparent. Press and to make the adjustment (min 0
~ max 100, default 20).
Allows you to set the time for which the OSD remains
active after you press a key on the monitor.
Use the and keys to adjust the slider in 1 second
increments, from 5 to 60 seconds.
Controls user access to adjustments. When Lock is
selected, no user adjustments are allowed. All keys are
locked except � key.
NOTE: When the OSD is locked, pressing the menu key
takes you directly to the OSD settings menu, with 'OSD
Lock' pre-selected on entry. Press and hold � key for 10
seconds to unlock and allow user access to all applicable
settings.
Select this option to restore default menu settings.

Operating the Monitor

Icon

Menu and
Submenus
Other
Settings

Description
Dell P2714H

Energy Use

Brightness / Contrast

DDC/CI

Enable
Disable

Auto Adjust

LCD Conditioning

Input Source

Reset Other Settings

Color Settings

Factory Reset

Reset All Settings

Display Settings
Energy Settings
Menu Settings
Other Settings
Personalize
Resolution: 1920x1080, 60Hz

DDC/CI

Maximum Resolution: 1920x1080, 60Hz

DDC/CI (Display Data Channel/Command Interface) allows
a software on your computer to adjust the monitor display
settings like the brightness, color balance etc.
Enable (Default): Optimizes the performance of your
monitor and provides a better customer experience.
Disable: Disables the DDC/CI option and the following
message appears on the screen.
Dell P2714H
The function of adjusting display setting using PC application will be
disabled.
Do you wish to disable DDC/CI function?
No

Yes

Operating the Monitor



Icon

Menu and

Description

Submenus
LCD
Conditioning

This feature will help reduce minor cases of image
retention.
If an image appears to be stuck on the monitor, select
LCD Conditioning to help eliminate any image retention.
Using the LCD Conditioning feature may take some time.
LCD Conditioning feature cannot remove severe cases of
image retention or burn-in.
NOTE: Use LCD Conditioning only when you
experience a problem with image retention.
The below warning message appears once user selects
“Enable" LCD Conditioning.
Dell P2714H
This feature will help reduce minor cases of image retention. Depending on
the degree of image retention, the program may take some time to run.
Do you wish to continue?
No

Yes

Reset Other
Settings
Factory Reset

Select this option to restore default other settings, such as
DDC/CI.
Resets all OSD settings to the factory preset values.

Personalize

Selecting this option allows you to set two shortcut keys.
Dell P2714H

Energy Use

Brightness / Contrast

Shortcut Key 1

Preset Modes

Auto Adjust

Shortcut Key 2

Brightness / Contrast

Input Source

Reset Personalization

Color Settings
Display Settings
Energy Settings
Menu Settings
Other Settings
Personalize
Resolution: 1920x1080, 60Hz



Operating the Monitor

Maximum Resolution: 1920x1080, 60Hz

Icon

Menu and

Description

Submenus
Shortcut Key 1

User can select one of the followings: "Preset Modes",
"Brightness/Contrast", "Auto Adjust", "Input Source", "Aspect
Ratio" and “Rotation” to set the shortcut key 1.
Dell P2714H

Energy Use

Brightness / Contrast

Shortcut Key 1

Preset Modes

Auto Adjust

Shortcut Key 2

Brightness / Contrast

Input Source

Reset Personalization

Auto Adjust

Color Settings

Input Source

Display Settings

Aspect Ratio

Energy Settings

Rotation

Menu Settings
Other Settings
Personalize
Resolution: 1920x1080, 60Hz

Maximum Resolution: 1920x1080, 60Hz

Shortcut Key 2 User can select one of the followings: "Preset Modes",

"Brightness/Contrast", "Auto Adjust", "Input Source", "Aspect
Ratio" and “Rotation” to set the shortcut key 2.
Dell P2714H

Energy Use

Brightness / Contrast

Shortcut Key 1

Auto Adjust

Shortcut Key 2

Preset Modes

Input Source

Reset Personalization

Brightness / Contrast

Color Settings

Auto Adjust

Display Settings

Input Source

Energy Settings

Aspect Ratio

Menu Settings

Rotation

Other Settings
Personalize
Resolution: 1920x1080, 60Hz

Reset
Personaliza
tion

Maximum Resolution: 1920x1080, 60Hz

Allows you to restore shortcut key to the default setting.

Operating the Monitor



OSD Warning Messages
When the monitor does not support a particular resolution mode you will
see the following message:

Dell P2714H
The current input timing is not supported by the monitor display. Please
change your input timing to 1920x1080, 60Hz or any other monitor
listed timing as per the monitor speciﬁcations.

This means that the monitor cannot synchronize with the signal that
it is receiving from the computer. See Monitor Specifications for the
horizontal and vertical frequency ranges addressable by this monitor.
Recommended mode is 1920 x 1080.
You will see the following message before the DDC/CI function is
disabled.
Dell P2714H
The function of adjusting display setting using PC application will be
disabled.
Do you wish to disable DDC/CI function?
No

Yes



Operating the Monitor

When the monitor enters the Power Save mode, the following message
appears:
Dell P2714H
Entering Power Save Mode.

Activate the computer and wake up the monitor to gain access to the
Using the On-Screen Display (OSD) Menu.
If you press any button other than the power button, the following
messages will appear depending on the selected input:
Dell P2714H
There is no signal coming from your computer. Press any key on the
keyboard or move the mouse to wake it up.
If there is no display, press the monitor button now to select the correct input
source on the On-Screen-Display menu.

If VGA, DVI or DisplayPort cable is not connected, a floating dialog box as
shown below appears. The monitor will enter Power Save Mode after 5
minutes if left at this state.
Dell P2714H

No VGA Cable

The dispaly will go into Power Save Mode in 5 minutes

Operating the Monitor



Dell P2714H

No DVI-D Cable

The dispaly will go into Power Save Mode in 5 minutes

Dell P2714H

No DisplayPort Cable

The dispaly will go into Power Save Mode in 5 minutes

See Solving Problems for more information.



Operating the Monitor

Setting the Maximum Resolution
To set the Maximum resolution for the monitor:

Windows XP:

1. Right-click on the desktop and select Properties.
2. Select the Settings tab.
3. Set the screen resolution to 1920 x 1080.
4. Click OK.
Windows Vista® ,Windows® 7 ,Windows® 8:
1. For Windows® 8 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the dropdown list of the screen resolution and select 1920 x
1080.
4. Click OK.

If you do not see 1920x 1080 as an option, you may need to update

your graphics driver. Depending on your computer, complete one of the

following procedures:

If you have a Dell desktop or portable computer:

• Go to www.dell.com/support, enter your service tag, and download
the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
• Go to the support site for your computer and download the latest
graphic drivers.
• Go to your graphics card website and download the latest graphic
drivers.

Operating the Monitor



Using the Tilt, Swivel, and Vertical Extension
Tilt, Swivel
With the stand assembly, you can tilt and swivel the monitor for the most
comfortable viewing angle.
5° typical (maximum 5.5°) 21° typical (maximum 22°)

45°

NOTE: The monitor stand is detached when the monitor is shipped from
the factory.

Vertical Extension
The stand extends vertically up to 115mm. The figures below illustrate
how to extend the stand vertically.

115mm



Operating the Monitor

Rotating the monitor
Before you rotate the monitor, your monitor should be fully vertically
extended (Vertical Extension) and fully tilted up to avoid hitting the
bottom edge of the monitor.

To use the rotation function (landscape versus potrait view) with your Dell
computer, you need an updated graphics driver that is not included with
this monitor. To download the graphics driver, please visit our website:
http://www.dell.com/support/ and check the Download section for
Video Drivers for latest driver updates.
When in Portrait View Mode, you may experience performance
degradation in graphic-intensive applications (3D Gaming etc.)

Operating the Monitor



Troubleshooting
WARNING: Before you begin any of the procedures in this section,
follow the Safety Instruction

Self-Test
Your monitor provides a self-test feature that allows you to check
whether your monitor is functioning properly. If your monitor and
computer are properly connected but the monitor screen remains dark,
run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure
proper Self-Test operation, remove Digital (white connector), the
Analog (blue connector) and DP (black connector) cables from the
back of computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black
background) if the monitor cannot sense a video signal and is working
correctly. While in self-test mode, the power LED remains white. Also,
depending upon the selected input, one of the dialogs shown below
will continuously scroll through the screen.
Dell P2714H

No DisplayPort Cable

The dispaly will go into Power Save Mode in 5 minutes

Dell P2714H

No DVI-D Cable

The dispaly will go into Power Save Mode in 5 minutes



Troubleshooting

Dell P2714H

No VGA Cable

The dispaly will go into Power Save Mode in 5 minutes

4. This box also appears during normal system operation, if the video
cable becomes disconnected or damaged. The monitor will enter
Power Save Mode after 5 minutes if left at this state.
5. Turn off your monitor and reconnect the video cable; then turn on
both your computer and the monitor.

If your monitor screen remains blank after you use the previous

procedure, check your video controller and computer, because your

monitor is functioning properly.

NOTE: Self-test feature check is not available for S-Video, Composite,
and Component video modes.

Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the
screen abnormality you are experiencing is an inherent problem with your
monitor, or with your computer and video card.

1
2
3
4

5
NOTE: You can run the built-in diagnostics only when the video cable
is unplugged and the monitor is in self-test mode.

Troubleshooting



To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of
the screen).
2. Unplug the video cable(s) from the back of the computer or

monitor. The monitor then goes into the self-test mode.

3. Press and hold the Button 1 and Button 4 on the front panel

simultaneously for 2 seconds. A gray screen appears.

4. Carefully inspect the screen for abnormalities.
5. Press the Button 4 on the front panel again. The color of the screen
changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black,
white screens.
The test is complete when the white screen appears. To exit, press the
Button 4 again.
If you do not detect any screen abnormalities upon using the built-in
diagnostic tool, the monitor is functioning properly. Check the video card
and computer.

Common Problems
The following table contains general information about common monitor
problems you might encounter and the possible solutions.

Common Symptoms What You
Experience

Possible Solutions

No Video/Power LED
off

No picture

No Video/Power LED
on

No picture or no
brightness

• Ensure that the video cable
connecting the monitor and
the computer is properly
connected and secure.
• Verify that the power outlet is
functioning properly using any
other electrical equipment.
• Ensure that the power button is
depressed fully.
• Increase brightness & contrast
controls via OSD.
• Perform monitor self-test
feature check.
• Check for bent or broken pins
in the video cable connector.
• Ensure that the correct input
source is selected via the Input
Source Select menu.
• Run the built-in diagnostics.



Troubleshooting

Common Symptoms What You
Experience
Poor Focus

Shaky/Jittery Video

Missing Pixels

Stuck-on Pixels

Brightness Problems

Possible Solutions

Picture is fuzzy, blurry, • Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel
or ghosting
Clock controls via OSD.
(For VGA source only)
• Eliminate video extension
cables.
• Reset the monitor to Factory
Settings.
• Change the video resolution to
the correct aspect ratio (16:9).
Wavy picture or fine
• Perform Auto Adjust via OSD.
(For VGA source only)
movement
• Adjust the Phase and Pixel
Clock controls via OSD.
(For VGA source only)
• Reset the monitor to Factory
Settings.
• Check environmental factors.
• Relocate the monitor and test
in another room.
LCD screen has spots • Cycle power on-off.
• Pixel that is permanently off is a
natural defect that can occur in
LCD technology.
For more information on Dell
Monitor Quality and Pixel Policy,
see Dell Support site at:
www.dell.com/support/
monitors.
LCD screen has bright • Cycle power on-off.
• Pixel that is permanently off is a
spots
natural defect that can occur in
LCD technology.
For more information on Dell
Monitor Quality and Pixel Policy,
see Dell Support site at:
www.dell.com/support/
monitors.
Picture too dim or too • Reset the monitor to Factory
Settings.
bright
• Auto Adjust via OSD.
• Adjust brightness & contrast
controls via OSD.

Troubleshooting



Common Symptoms What You
Experience
Geometric Distortion

Horizontal/Vertical
Lines

Synchronization
Problems

Safety-Related Issues
Intermittent Problems



Possible Solutions

• Reset the monitor to Factory
Settings.
• Auto Adjust via OSD.
• Adjust brightness & contrast
controls via OSD.
NOTE: When using ‘DVI-D’, the
positioning adjustments are not
available.
Screen has one or
• Reset the monitor to Factory
Settings.
more lines
• Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock
controls via OSD.
• Perform monitor self-test
feature check and determine if
these lines are also in self-test
mode.
• Check for bent or broken pins
in the video cable connector.
NOTE: When using ‘DVI-D’ and
DP, the Pixel Clock and Phase
adjustments are not available.
Screen is scrambled or • Reset the monitor to Factory
Settings.
appears torn
• Perform Auto Adjust via OSD.
(For VGA source only)
• Adjust Phase and Pixel Clock
controls via OSD.
(For VGA source only)
• Perform monitor self-test
feature check to determine if
the scrambled screen appears
in self-test mode.
• Check for bent or broken pins
in the video cable connector.
• Restart the computer in the
safe mode.
Visible signs of smoke • Do not perform any
troubleshooting steps.
or sparks
• Contact Dell immediately.
Monitor malfunctions • Ensure that the video cable
connecting the monitor to
on & off
the computer is connected
properly and is secure.
• Reset the monitor to Factory
Settings.
• Perform monitor self-test
feature check to determine if
the intermittent problem occurs
in self-test mode.

Screen not centered
correctly

Troubleshooting

Common Symptoms What You
Experience

Possible Solutions

Missing Color

Picture missing color

Wrong Color

Picture color not good

Image retention from
a static image left on
the monitor for a long
period of time

Faint shadow from the
static image displayed
appears on the screen

• Perform monitor self-test
feature check.
• Ensure that the video cable
connecting the monitor to
the computer is connected
properly and is secure.
• Check for bent or broken pins
in the video cable connector.
• Change the Color Setting Mode
in the Color Settings OSD to
Graphics or Video depending
on the application.
• Try different Color Preset
Settings in Color Settings OSD.
Adjust R/G/B value in Color
Settings OSD if the Color
Management is turned off.
• Change the Input Color Format
to PC RGB or YPbPr in the
Advance Setting OSD.
• Use the Power Management
feature to turn off the monitor
at all times when not in use (for
more information, see Power
Management Modes.
• Alternatively, use a dynamically
changing screensaver.

Troubleshooting



Product-Specific Problems
Specific Symptoms

What You
Experience

Screen image is too
small

Image is centered on • Reset the monitor to Factory
Settings.
screen, but does not
fill entire viewing area
OSD does not appear • Turn off the monitor, unplug
the power cord, plug back, and
on the screen
then turn on the monitor.

Cannot adjust the
monitor with the
buttons on the front
panel
No Input Signal when
user controls are
pressed

The picture does not
fill the entire screen

Possible Solutions

No picture, the LED
• Check the signal source. Ensure
the computer is not in the
light is white. When
power saving mode by moving
you press “up”, “down” the mouse or pressing any key
on the keyboard.
or “Menu” key, the
• Check whether the signal cable
message “ No input
is plugged in properly. Re-plug
signal” will appear.
the signal cable if necessary.
• Reset the computer or video
player.
The picture cannot fill • Due to different video formats
(aspect ratio) of DVDs, the
the height or width of
monitor may display in full
the screen
screen.
• The option you select in Display
Settings-Aspect Ratio might
also influence the picture fitting
on screen.
• Run the built-in diagnostics.

NOTE: When choosing DVI-D or DP mode, the Auto Adjust function is
not available.



Troubleshooting

Appendix

WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than
those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.

For information on safety instructions, see the Product Information Guide.

FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory
compliance website located at www.dell.com\regulatory_compliance.
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received including

interference that may cause undesired operation

Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999
3355).
NOTE:If you do not have an active Internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or
Dell product catalog.
Dell provides several online and telephone-based support and service

options. Availability varies by country and product, and some services

may not be available in your area.

To get online monitor support content:

1. Visit www.dell.com/support/monitors

To contact Dell for sales, technical support, or customer service issues:

1. Visit www.dell.com/support.
2. Verify your country or region in the Choose A Country/Region
drop-down menu at the top left of the page.
3. Click Contact Us on the top left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.

Appendix



Setting Up Your Monitor
Setting the display resolution to 1920 x 1080 (Maximum)
For optimal display performance while using the Microsoft Windows
operating systems, set the display resolution to 1920 x 1080 pixels by
performing the following steps:
In Windows XP:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Move the slider-bar to the right by pressing and holding the leftmouse button and adjust the screen resolution to 1920 x 1080.
4. Click OK.

In Windows Vista®, Windows® 7, Windows® 8:

1. For Windows® 8 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the dropdown list of the screen resolution and select 1920 x
1080.
4. Click OK.
If you do not see 1920 x 1080 as an option, you may need to update your
graphics driver. Please choose the scenario below that best describes the
computer system you are using, and follow the provided
1:If you have a Dell desktop or a Dell portable computer with Internet
access
2:If you have a non Dell desktop, portable computer, or graphics card



Setting Up Your Monitor

If you have a Dell desktop or a Dell portable computer with
Internet access
1. Go to http://www.dell.com/support, enter your service tag, and

download the latest driver for your graphics

2. After installing the drivers for your graphics adapter, attempt to set the
resolution to 1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please
contact Dell to inquire about a graphics adapter that supports these
resolutions.

If you have a non Dell desktop, portable computer, or
graphics card
In Windows Vista®, Windows® 7, Windows® 8:
1. For Windows® 8 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the
top of the window (e.g. NVIDIA, ATI, Intel etc.).
6. Please refer to the graphics card provider website for updated driver
(for example, http://www.ATI.com OR http://www.NVIDIA.com ).
7. After installing the drivers for your graphics adapter, attempt to set the
resolution to 1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please
contact the manufacturer of your computer or consider purchasing a
graphics adapter that will support the video resolution of 1920 x 1080.

Setting Up Your Monitor



Procedures for setting up dual monitors in Windows Vista® ,
Windows® 7 or Windows® 8
For Windows Vista®
Connect the external monitor(s) to your laptop or desktop using a video
cable (VGA, DVI, DP, HDMI etc.) and follow any of the below setup
method.
Method 1: Using keyboard shortcut “Win+P”
1. Press the Windows logo key + P on your keyboard.
2. While holding down the Windows logo key, press P to toggle between
the display selections.

Method 2: Using the “Personalize” menu
1. Right-click on the desktop and click Personalize.



Setting Up Your Monitor

2. Click Display Settings.

3. Click Identify Monitors.
• You may need to restart your system and repeat steps 1 to 3 if the
system does not detect the added monitor.

Setting Up Your Monitor



For Windows® 7
Connect the external monitor(s) to your laptop or desktop using a video
cable (VGA, DVI, DP, HDMI etc.) and follow any of the below setup
method.
Method 1: Using keyboard shortcut “Win+P”
1. Press the Windows logo key + P on your keyboard.
2. While holding down the Windows logo key, press P to toggle between
the display selections.

Method 2: Using the “Screen Resolution” menu
1. Right-click on the desktop and click Screen resolution.



Setting Up Your Monitor

2. Click Multiple displays to choose a display selection. If you do not see
the additional monitor listed, click Detect.
• You may need to restart your system and repeat steps 1 to 3 if the
system does not detect the added monitor.

Setting Up Your Monitor



For Windows® 8
Connect the external monitor(s) to your laptop or desktop using a video
cable (VGA, DVI, DP, HDMI etc.) and follow any of the below setup
method.
Method 1: Using keyboard shortcut “Win+P”
1. Press the Windows logo key + P on your keyboard.
2. While holding down the Windows logo key, press P to toggle between
the display selections.

Method 2: Using the “Screen Resolution” menu
1. From the Start screen, select Desktop tile to switch to the Classic
Windows desktop.



Setting Up Your Monitor

2. Right-click on the desktop and click Screen resolution.

3. Click Multiple displays to choose a display selection. If you do not see
the additional monitor listed, click Detect.
• You may need to restart your system and repeat steps 1 to 3 if the
system does not detect the added monitor.

Setting Up Your Monitor



Setting Display Styles For Multiple Monitor
After the external monitor(s) have been set up, users can select the
desired display style from Multiple displays menu: Duplicate, Extend,
Show Desktop On.
• Duplicate these displays: Duplicate the same screen on two monitors
with the same resolution, chosen based on the monitor with a lower
resolution.
For Windows Vista®
[DUPLICATE NOT AVAILABLE]
For Windows® 7



Setting Up Your Monitor

For Windows® 8
Ill,£•.

ICI lil-=tll

Saeen Resolution

• II!. «

Ap~ranc~ and Personalization

• Display • ScrHn Resolution

· I e I I S.Oosf>l_ay
Resolution:

[102.. 768

Orie:ntJbon:

landscape

•

Multople dosplays: !Show deslttop only on 2
Duplocatethese dosplays
I You murt select Extend these dosplays
nal chonges.
Show deslcto on on 1
Makoth mym•f·~E~~~;jf-

Aclvanced settong<

CoMect to • prOJector (or press the II key and tap P)
Make text and othor ~ems largor or smallor

Whot dosplay settongs should I chooser

Cancel

l Q ppty:::J

Setting Up Your Monitor



For Windows® 8
Saeen Resolution

• .,'

00
-

f' l•

« Appurancc and PCt$0ntliution • Oispt.y • Screen Resolution

vI e I I Smch Cont«h Conbol P•n•l

Change the appearance of your display<

(i:"DEll U1312HM----vj
Rcsolot)on:

1366 768

Orientation:

landscape

Advanced srttings
Project to a secolld screm (or press the Windows logo key

Make text and otM:r Items 1.1rger or smaller
Wh•t displ.ay settings should I choose?



Setting Up Your Monitor

II • P)

a iiEill

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