Dell Server Management Pack Suite Version 5 1 For Microsoft System Center Operations Manager Owners Manual Release Notes

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Release Notes
Dell Server Management Pack Suite For
Microsoft System Center Operations
Manager And System Center Essentials
The Dell Server Management Pack Suite for Microsoft System Center 2012
R2 Operations Manager, Microsoft System Center 2012 SP1 Operations
Manager, System Center 2012 Operations Manager, System Center
Operations Manager (SCOM) 2007 R2 and System Center Essentials (SCE)
2010 enables the monitoring of Dell Servers, Dell Remote Access Controllers
(DRAC) and Dell Chassis Management Controllers (CMC). The management
packs provide Dell-specific views that you can use to observe and drill down
the system status in a network.

Version 5.1

Last Revised Date: November 15, 2013
Previous Version 5.0.1

Importance
RECOMMENDED: Dell recommends applying this update during your next
scheduled update cycle. The update contains feature enhancements or
changes that will help keep your system software current and compatible
with other system modules (firmware, BIOS, drivers and software).

What is Supported

For information on supported devices refer the "Dell Server Management Pack Suite
Version 5.1 for Microsoft System Center Operations Manager and System Center
Essentials Installation Guide".

What’s New

• Support for Microsoft System Center 2012 R2 Operations Manager, and Microsoft
System Center 2012 SP1 Operations Manager
• Support for Windows Server 2012 R2 as management server operating system
• Support for monitoring VRTX Chassis
• Chassis views for M1000e and VRTX chassis(Alert, Diagram and State Views)
• Support for EEMI event mode of Dell OpenManage Server Administrator
• Support for latest firmware of iDRAC7 and CMC
• Support for new alerts from iDRAC7, CMC and Dell OpenManage Server
Administrator

Important Notes
Management Pack Suite Structure
-------------------------------------------The Dell Server Management Pack Suite consists of the following management
packs, which are installed into the installation folder.
Dell.FeatureManagement.Pack.mp
• Dell Feature Management Pack (FMP) provides a dashboard to monitor supported
Dell Management Pack Suite features, configure/manage licenses, import
(scalable/detailed), upgrade, and remove management features. For more
information, see the Installation Guide.
Server Monitoring
Dell.WindowsServer.Scalable.mp
• Dell Windows Server Scalable Management Pack for agent-based (in-band)
discovery and monitoring of Dell Servers.
Dell.WindowsServer.Detailed.mp

• Dell Windows Server Detailed Management Pack for agent-based Systems
Management (in-band) detailed discovery and monitoring of Dell Servers and its
components.
Dell.WindowsServer.InformationAlertsOn.mp
• Dell Overrides utility for turning ON the Informational Alerts provided in the Dell
Windows Server Scalable Management Pack.
Dell.Server.OOB.mp
• Dell Server (Out Of Band) Management Pack for agentless server discovery with
detailed inventory and monitoring of 12G Dell Servers on SCOM 2012 and SCOM
2012 SP1. Requires licenses, and Dell Device Helper Utility to be configured.
Refer to the Installation Guide for details.
Dell.Server.OOB.DetailedMonitoringOn.mp
• Dell Server Out-Of-Band Detailed Monitoring On - Overrides MP enable detailed
component-level monitoring for the Dell Server Out Of Band) Management Pack.
Dell.Model.Server.mp
• Library files for Server monitoring
Dell.OperationsLibrary.Server.mp
• Library files for Server monitoring
Dell.View.Server.mp
• Library files for Server monitoring
Chassis Monitoring
Dell.CMC.OM07.mp
• Dell Chassis Management Controller Management Pack for discovery, monitoring,
and trap processing of CMC devices with SCOM 2007 R2/SCE 2010.
Dell.CMC.OM12.mp
• Dell Chassis Management Controller Management Pack for discovery, monitoring,
and trap processing of CMC devices with SCOM 2012 and SCOM 2012 SP1.
Dell.Model.CMC.mp
• Library files for CMC monitoring
Dell.OperationsLibrary.CMC.mp
• Library files for CMC monitoring
Dell.View.CMC.mp
• Library files for CMC monitoring

Remote Access Monitoring
Dell.DRAC.OM07.mp
• Dell Remote Access Controller Management Pack for discovery, monitoring and
trap processing of DRAC devices with SCOM 2007 R2/SCE 2010.
Dell.DRAC.OM12.mp
• Dell Remote Access Controller Management Pack for discovery, monitoring and
trap processing of DRAC devices with SCOM 2012 and SCOM 2012 SP1.
Dell.Model.DRAC.mp
• Library files for DRAC monitoring
Dell.OperationsLibrary.DRAC.mp
• Library files for DRAC monitoring
Dell.View.DRAC.mp
• Library files for DRAC monitoring
Chassis Modular Server Correlation
Dell.ChassisModularServer.Correlation.mp
Dell Chassis Blade Correlation utility for turning ON the correlation of chassis with
discovered modular server blades. This MP requires Dell.Model.Server, Dell.Model.CMC
and Dell.WindowsServer.Scalable MPs.
Library
Dell.Connections.HardwareLibrary.mp
• Dell Base folder utility for the basic folder structure, and root node.
Dell.OperationsLibrary.Common.mp
• Library file used by Dell Management Pack Suite components.
NOTE: The Library folder also contains the DLLs used by the components of the
Management Pack Suite.
Server Monitoring (In-band):
-----------------------------------• Alerts generated by the Server Monitoring (In-band) feature might have a
severity different from that shown in the OpenManage Server Administrator

event-log or documentation. The Management Pack shows the recommended
severity for the event.
• The Attribute "Enable Correlation" for "Dell Windows Server Physical and Teamed
Relationship Discovery Rule" is set to "False" for all Teamed Network Interface
(Enriched) in the Dell Windows Server (Detailed Edition) Management Pack. Set
the attribute value to "True", to see the relationships between Physical and
Teamed Network Interfaces in the "Complete Diagram View", "Modular Systems
Diagram View" and "Monolithic Servers Diagram View"
• The Performance Rules "Total Transmitted Packets", "Received Bytes", "Total
Received Packets" and "Transmitted Bytes" are disabled by default for all
Physical Network Interface (Enriched) in the Dell Windows Server (Detailed
Edition) Management Pack. Enable these rules to generate performance
statistics for the Physical Network Interfaces.
• The Performance Rules "Total Transmitted Packets", "Received Bytes", "Total
Received Packets" and "Transmitted Bytes" are disabled by default for all
Teamed Network Interface (Enriched) in the Dell Windows Server (Detailed
Edition) Management Pack. Enable these rules to generate performance
statistics for the Teamed Network Interfaces.
• iDRAC is discovered and displayed in diagram view under the server when the
iDRAC firmware Version is at least 1.54 and the OMSA version on managed node
is at least 6.3.
• The Dependency Monitor "Dell Server Availability Rollup (from iDRAC)" is disabled
by default for all Dell Servers in the Dell Scalable management pack. Enable this
monitor to roll up the iDRAC network interface health to the Dell Server health.
Server Monitoring (Out-of-Band):
------------------------------------------• To use the Out-of-Band features, download the Microsoft WS-Management
template from the Microsoft download location mentioned in the Dell Server
Management Pack Suite Version 5.1 User’s Guide.

• Performance rules are disabled by default. Enable "Dell Server Performance
rule" to view the Server performance data (temperature, power and Network
Interface Card (NIC)).
Remote Access Monitoring:
----------------------------------• The Unit Monitor "Device Status Check" is disabled for all Dell Remote Access
Controllers in the Dell Remote Access Controller Management Pack for SCOM
2007 R2/SCE 2010.
Chassis Monitoring:
----------------------• The Discovery Rule "Dell CMC Slot Discovery" is disabled for all Dell Chassis
Management Controllers in the Dell Chassis Management Controller Management
Pack. Enable this rule to discover server modules and free slots for Dell Chassis
Management Controllers after you have created Run As Accounts for the CMC
devices in your network and associated them with the "Dell CMC Login Account".
For more information on configuring Run As Accounts refer to the User’s Guide.
• The Discovery Rule "Dell DRAC/MC Slot Discovery" is disabled for all Dell Modular
Chassis Remote Access Controllers in the Dell Chassis Management Controller
Management Pack. Enable this rule to discover server modules and free slots for
Dell Modular Chassis Remote Access Controllers after you have created Run As
Accounts for the DRAC/MC devices in your network and associated them with the
"Dell DRAC/MC Login Account". For more information on configuring Run As
Accounts refer to the User’s Guide.
• The Unit Monitor "Device Status Check" is disabled for all Dell Chassis
Management Controllers and Dell Modular Chassis Remote Access Controllers in
the Dell Chassis Management Controller Management Pack for SCOM 2007 R2/SCE
2010.
• The "Dell CMC Slot Discovery" and "Dell DRAC/MC Slot Discovery" uses racadm to
connect to CMC and DRAC/MC devices. The racadm uses Internet Explorer Proxy
Settings of SCOM Health Service user account to connect to the CMC and
DRAC/MC Devices. Ensure that Internet Explorer Proxy Settings of the SCOM

Health Service user account is configured such that CMC and DRAC/MC devices
are reachable. For instructions on modifying the Internet Explorer settings, see
Microsoft KB article 135982.

Known Issues
Issue (546218): If Dell OpenManage Power Center is installed on a port other than the
default port 8463; the associated Console Task to launch it will fail.
Resolution
Install Dell OpenManage Power Center on default port on the management server.
Versions Affected
Server Monitoring (In-band) 5.1
Issue (307678): Dell Server "Operating System" attribute may not show the trademark
and registered symbols properly.
Resolution
None
Versions Affected
Server Monitoring (In-band) 5.1
Issue (310069): After you remove the management pack, the management pack
folders still show up in SCOM console.
Resolution
Close and re-open the SCOM console.
Versions Affected
All

Issue (406763): When the network cable is pulled out, iDRAC object may not
accurately reflect the state of the iDRAC network interface for modular blade.
Resolution
None
Versions Affected
• Server Monitoring (inband) 5.1
• iDRAC Modular Firmware - all versions
Issue (420180): After server reboot, it may be possible for the network interface
ordering to change, and hence may be mapped to a different network interface name.
Performance statistics are collected based on the network interface name, and hence
may start collecting for a different network interface.
Resolution
None
Versions Affected
Server Monitoring (inband) 5.1
Issue (323381): With certain firmware versions of the iDRAC6 monolithic device, the
firmware version attribute may have a value with a trailing "\n".
Resolution
None
Versions Affected
• DRAC Monitoring 5.1
• iDRAC6 Monolithic Firmware

Issue (431523): You cannot discover slots for DRAC/MC devices with firmware version
1.6 with an Active Directory (AD) account. Alternatively, you can discover the slots
with Local User Accounts.
Resolution
None
Versions Affected
• Chassis Monitoring 5.1
• DRAC/MC Firmware 1.6
Issue (433503): Temporary files are not removed when racadm tool fails. When
remote racadm takes a long time to get server module/free slot information from CMC
or DRAC/MC device, SCOM may terminate the "CMC Slot Discovery" and "DRAC/MC Slot
Discovery" scripts. As a result, you will see "Script or Executable failed to Run" alert in
the SCOM Alerts View and some files will be left over in
the %windir%\Temp\ChassisRemoteAccess_Logs directory on the management station
managing the CMC or DRAC/MC device. You can ignore the alert and manually remove
the temporary files.
Resolution
Remove the temporary files manually.
Versions Affected
Chassis Monitoring 5.1
Issue (554331): On SCOM 2007 R2 distributed setups, though a FMP task is completed
functionally and Task History too shows this as complete, on occasions SCOM may still
continue to have task popup in running state.
Resolution
Close the task popup window.
Versions Affected
• Feature Management (5.1)
• SCOM 2007 R2 (Distributed Environment)

Issue (545775): After the user updates the default port number, CMC/DRAC firmware
with version 3.0 returns wrong URL.
Resolution
None
Versions Affected
• Chassis Monitoring 5.1
• DRAC Monitoring 5.1
Issue (545603): EMMs that the OpenManage console shows as “Not Installed” are
shown as part of the Server Inventory. The "Not Installed" EMM will be shown in
Diagram view with attributes as "Not available".
Resolution
None
Versions Affected
Server Monitoring (In-band) 5.1
Issue (551424): Servers discovered via In-band are shown with the default logical
device icon.
Resolution
None
Versions Affected
Server Monitoring (In-band) 5.1
Issue (551921): After a SCOM-2007->SCOM-2012 upgrade, Feature Management may
not auto-upgrade CMC/DRAC in the first post-upgrade discovery cycle.
Resolution
The upgrade will happen in the next discovery cycle.

Versions Affected
Feature Management (5.1)
Issue (554424): When Out-of-band and In-band feature exist together, removal of outof-band feature alone shows Dell.Model.Server MP cannot be deleted. Removal of inband feature when out-of-band exists too does not permit removal of
Dell.Model.Server MP but this messaging is not conveyed in task console output, as
mentioned in the similar out-of-band removal workflow.
Resolution
None
Versions Affected
Feature Monitoring (5.1)
Issue (554882): When the Dell Server Management Pack Suite is installed on one of the
management servers of a distributed setup, workflows may have propagated to the
other management servers that expect the Dell Device Helper utility to be present.
This generates a Warning event in both Operations Manager console and Windows event
log with id 21406. This may also be seen during the uninstallation of Dell Server
Management Pack Suite.
Resolution
Install Dell Server Management Pack Suite on the remaining management servers of the
distributed setup, for more information, see the Installation Guide.
Versions Affected
All
Issue (558276): In SC 2012 OpsMgr, after upgrading from 5.0 to 5.0.1 the health of the
CMC and DRAC devices does not rollup to the CMC and DRAC groups immediately. The
health rollup takes about 12 - 24 hours to get reflected.
Resolution
Wait for 12 - 24 hours for the health rollup to happen.

Versions Affected
• Chassis Monitoring 5.1
• DRAC Monitoring 5.1
Issue (110032): In SC 2012 R2 OpsMgr, Chassis Modular Server correlation may not
correlate the Dell Servers with the Chassis, and may not list the Dell Servers under
their respective Chassis Slot.
Resolution
None.
Versions Affected
Chassis Modular Server Correlation Feature 5.1

Installation Procedure
To install the Dell Server Management Pack Suite Version 5.1, run the installer
executable. For detailed installation, prerequisites, configuration, upgrade and
uninstallation instructions, refer to the Installation Guide.

Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product
catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available in
your area. To contact Dell for sales, technical support, or customer service issues:
1. Visit dell.com/support.
2. Select your support category.
3. If you are not a U.S. customer, select your country code at the bottom of the
support.dell.com page, or select All to see more choices.
4. Select the appropriate service or support link based on your need.
For information on documentation support, visit www.dell.com/support/manuals. On
the Manuals page, click Software ‐>Systems Management. Click on the specific
product on the right‐side to access the documents.

© 2013 Dell Inc.
Trademarks used in this text: Dell™, the Dell logo, Dell Boomi™, Dell Precision™ , OptiPlex™, Latitude™, PowerEdge™, PowerVault™,
PowerConnect™, OpenManage™, EqualLogic™, Compellent™, KACE™, FlexAddress™, Force10™ and Vostro™ are trademarks of Dell Inc.
Intel®, Pentium®, Xeon®, Core® and Celeron® are registered trademarks of Intel Corporation in the U.S. and other countries. AMD®is a
registered trademark and AMD Opteron™, AMD Phenom™ and AMD Sempron™ are trademarks of Advanced Micro Devices, Inc. Microsoft®,
Windows®, Windows Server®, Internet Explorer®, MS-DOS®, Windows Vista® and Active Directory® are either trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries. Red Hat® and Red Hat® Enterprise Linux® are registered
trademarks of Red Hat, Inc. in the United States and/or other countries. Novell® and SUSE® are registered trademarks of Novell Inc. in the
United States and other countries. Oracle® is a registered trademark of Oracle Corporation and/or its affiliates. Citrix®,
Xen®, XenServer® and XenMotion® are either registered trademarks or trademarks of Citrix Systems, Inc. in the United States and/or
other countries. VMware®, vMotion®, vCenter®, vCenter SRM™ and vSphere® are registered trademarks or trademarks of VMware, Inc. in
the United States or other countries.IBM® is a registered trademark of International Business Machines Corporation.™
Active Directory® are either trademarks or registered trademarks of Microsoft Corporation in the United States
and/or other countries. Red Hat Enterprise Linux® and Enterprise Linux® are registered trademarks of Red Hat,
Inc. in the United States and/or other countries. Novell® is a registered trademark and SUSE™ is a trademark of
Novell Inc. in the United States and other countries. Oracle® is a registered trademark of Oracle Corporation
and/or its affiliates. Citrix®, Xen®, XenServer® and XenMotion® are either registered trademarks or trademarks
of Citrix Systems, Inc. in the United States and/or other countries. VMware®, Virtual SMP®, vMotion®, vCenter®
and vSphere® are registered trademarks or trademarks of VMware, Inc. in the United States or other countries.
IBM® is a registered trademark of International Business Machines Corporation.



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