Dell Server Management Pack Suite Version 5 1 For Microsoft System Center Operations Manager Users Manual User's Guide

2014-11-13

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Dell Server Management Pack Suite Version 5.1 For
Microsoft System Center Operations Manager And
System Center Essentials
User's Guide

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2013 Dell Inc. All Rights Reserved.
Trademarks used in this text: Dell™, the Dell logo, Dell Boomi™, Dell Precision™ , OptiPlex™, Latitude™, PowerEdge™, PowerVault™,
PowerConnect™, OpenManage™, EqualLogic™, Compellent™, KACE™, FlexAddress™, Force10™, Venue™ and Vostro™ are trademarks
of Dell Inc. Intel®, Pentium®, Xeon®, Core® and Celeron® are registered trademarks of Intel Corporation in the U.S. and other countries.
AMD® is a registered trademark and AMD Opteron™, AMD Phenom™ and AMD Sempron™ are trademarks of Advanced Micro
Devices, Inc. Microsoft®, Windows®, Windows Server®, Internet Explorer®, MS-DOS®, Windows Vista® and Active Directory® are
either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Red Hat® and
Red Hat® Enterprise Linux® are registered trademarks of Red Hat, Inc. in the United States and/or other countries. Novell® and SUSE®
are registered trademarks of Novell Inc. in the United States and other countries. Oracle® is a registered trademark of Oracle
Corporation and/or its affiliates. Citrix®, Xen®, XenServer® and XenMotion® are either registered trademarks or trademarks of Citrix
Systems, Inc. in the United States and/or other countries. VMware®, vMotion®, vCenter®, vCenter SRM™ and vSphere® are registered
trademarks or trademarks of VMware, Inc. in the United States or other countries. IBM® is a registered trademark of International
Business Machines Corporation.
2013 - 11
Rev. A01

Contents
1 Introduction..................................................................................................................................7
What Is New In Dell Server Management Pack Suite............................................................................................. 7
Key Features Of Dell Server Management Pack Suite.............................................................................................8
About Dell Server Management Pack Suite.............................................................................................................9
Comparison Of Scalable Edition And Detailed Edition Features...................................................................... 12

2 Overview Of Dell Server Management Pack Functionality................................................13
3 Discovery And Grouping.......................................................................................................... 15
Discovering A Dell Server Using The Server (In-Band) Monitoring Feature..........................................................15
Discovering A Dell Server Using The Server (Out-Of-Band) Monitoring Feature.................................................. 16
Creating A Simple Authentication Run As Account.........................................................................................17
Associating Run As Account For Monitoring A Dell Server Using The Server (Out-Of-Band)
Monitoring Feature...........................................................................................................................................17
Discovering Chassis Devices................................................................................................................................. 18
Discovering DRAC Devices.....................................................................................................................................19
Scalability Recommendation For OpsMgr 2012............................................................................................... 19
Discoveries By Dell Server Management Pack Suite............................................................................................ 19
Discoveries By The Dell Server (In-Band) Monitoring Feature....................................................................... 19
Discoveries By The Dell Server (Out-Of-Band) Monitoring Feature................................................................20
Discoveries By The DRAC Monitoring Feature................................................................................................ 20
Discoveries By The Dell Chassis Monitoring Feature......................................................................................21
Discoveries By The Chassis Blade Correlation Feature.................................................................................. 21
Discoveries By The Dell Feature Management Pack...................................................................................... 21
Customizing Object Discoveries.......................................................................................................................21

4 Monitoring.................................................................................................................................. 23
Severity Level Indicators........................................................................................................................................ 23
Views...................................................................................................................................................................... 24
Alerts Views..................................................................................................................................................... 24
Diagram Views................................................................................................................................................. 25
State Views...................................................................................................................................................... 29
Performance And Power Monitoring Views.................................................................................................... 30
Unit Monitors.......................................................................................................................................................... 30
Dell Unit Monitors For Server (In-Band) Monitoring Feature — Scalable Edition...........................................31
Dell Unit Monitors For Server (In-Band) Monitoring Feature — Detailed Edition........................................... 32
Dell Unit Monitors For Server (Out-of-Band) Monitoring Feature....................................................................33
Dell Unit Monitors For Chassis Monitoring Feature ........................................................................................ 36

Dell Unit Monitors For DRAC Monitoring Feature ........................................................................................... 36
Rules....................................................................................................................................................................... 37
Dell Systems Event Processing Rules..............................................................................................................37
Server Administrator........................................................................................................................................ 37
Storage Management...................................................................................................................................... 37
DRAC And Chassis Devices............................................................................................................................. 37
Dell Servers...................................................................................................................................................... 38
Performance Collection Rules..........................................................................................................................38

5 Tasks........................................................................................................................................... 41
Task Summary........................................................................................................................................................ 41
Performing Dell Tasks Using Dell Server (In-band)......................................................................................... 41
Performing Dell Tasks Using Dell Server (Out-Of-Band)..................................................................................42
Performing Dell Tasks Using The DRAC...........................................................................................................43
Performing Dell Tasks Using The Dell Chassis................................................................................................ 43
Feature Management Tasks................................................................................................................................... 44
Dell Modular and Monolithic Systems Tasks (In-band)......................................................................................... 46
Clear ESM Logs................................................................................................................................................ 46
Launch Dell OpenManage Server Administrator ............................................................................................ 47
Launch Remote Desktop.................................................................................................................................. 47
Launch InBand Dell Remote Access Console..................................................................................................47
Check Power Status.........................................................................................................................................47
Power Cycle..................................................................................................................................................... 47
Force Power Off............................................................................................................................................... 48
Power Off Gracefully........................................................................................................................................ 48
Power On .........................................................................................................................................................48
Power Reset..................................................................................................................................................... 48
Turn LED Identification On............................................................................................................................... 49
Turn LED Identification Off............................................................................................................................... 49
Get Warranty Information................................................................................................................................ 49
Launch Dell OpenManage Power Center........................................................................................................ 49
Launch Dell License Manager On 32–Bit Management Server.......................................................................50
Launch Dell License Manager On 64-Bit Management Server....................................................................... 50
Dell Modular and Monolithic Systems Tasks (Out-Of-Band)................................................................................. 50
Get Warranty Information................................................................................................................................ 50
Launch Dell OpenManage Server Administrator (Monolithic Server).............................................................51
Launch Remote Desktop (Monolithic Server).................................................................................................. 51
Launch Dell OpenManage Power Center........................................................................................................ 51
Launch Dell Remote Access Console.............................................................................................................. 51
Launch Dell License Manager......................................................................................................................... 51
Dell Remote Access Controller (DRAC) Tasks........................................................................................................52
Launch Dell Remote Access Console.............................................................................................................. 52

Launch Dell License Manager......................................................................................................................... 52
Launch Dell OpenManage Server Administrator............................................................................................. 52
Launch Remote Desktop.................................................................................................................................. 53
Dell Chassis Tasks.................................................................................................................................................. 53
Launch Dell CMC Console................................................................................................................................53
Launch Dell Modular Chassis Remote Access Console.................................................................................. 53
Configuring Dell Connections License Manager URL............................................................................................ 53

6 Reports........................................................................................................................................55
Accessing Reports..................................................................................................................................................55
Generating OpenManage Windows Event Log Report...........................................................................................55
Generating BIOS Configuration Report...................................................................................................................56
Generating Firmware And Driver Versions Report................................................................................................. 56
Generating RAID Configuration Report...................................................................................................................56

7 Related Documentation And Resources............................................................................... 59
Microsoft Guidelines For Performance And Scalability For Operations Manager.................................................59
Other Documents You May Need........................................................................................................................... 59
Accessing Documents From Dell Support Site.......................................................................................................59
Contacting Dell....................................................................................................................................................... 60

8 Appendix A- Issues And Resolutions.....................................................................................61
Issues And Resolutions ..........................................................................................................................................61
Known Limitations ..................................................................................................................................................62
Feature Management Alerts...................................................................................................................................63

9 Appendix B - Enabling External Program Tasks.................................................................. 65
Creating Advanced Power Control And LED Identification Tasks..........................................................................65
Creating A Launch License Manager Task............................................................................................................ 66

Introduction

This document describes the activities that you can perform with Dell Server Management Pack Suite version 5.1 for
Microsoft System Center 2012 R2 Operations Manager, Microsoft System Center 2012 SP1 Operations Manager,
Microsoft System Center 2012 Operations Manager, Microsoft System Center Operations Manager 2007 R2, and
Microsoft System Center Essentials (SCE) 2010.
The integration of Dell Server Management Pack Suite version 5.1 with System Center 2012 R2 Operations Manager,
System Center 2012 SP1 Operations Manager, System Center 2012 Operations Manager, System Center Operations
Manager 2007 R2, or System Center Essentials 2010 environment allows you to manage, monitor, and also ensure the
availability of the Dell devices.
CAUTION: Perform the procedures in this document only if you have proper knowledge and experience in using the
Microsoft Windows operating system and System Center 2012 R2 Operations Manager, System Center 2012 SP1
Operations Manager, System Center 2012 Operations Manager, System Center Operations Manager 2007 R2, and
System Center Essentials 2010, to avoid data corruption and/or data loss.
NOTE: Read the Dell Server Management Pack Suite’s readme file, which contain the latest information about
software and management server requirements, in addition to information about known issues. The readme file is
posted to the Systems Management documentation page on dell.com/support/manuals. The readme file is also
packaged in the self-extracting executable Dell_Server_Management_Pack_Suite_v5.1_A00.exe file.
NOTE: The term OpsMgr in this document is used to refer System Center 2012 R2 Operations Manager, System
Center 2012 SP1 Operations Manager, System Center 2012 Operations Manager, System Center Operations
Manager 2007 R2, and System Center Essentials 2010, unless otherwise specified.
NOTE: The term OpsMgr 2012 in this document is used to refer System Center 2012 R2 Operations Manager, System
Center 2012 SP1 Operations Manager, and System Center 2012 Operations Manager, unless otherwise specified.
NOTE: The term Dell Remote Access Controller (DRAC) devices in this document is used to refer to DRAC 5, DRAC
6, and iDRAC 7, unless otherwise specified.
NOTE: The term Chassis devices in this document is used to refer to Dell Remote Access Controller/Modular
Chassis (DRAC/MC), Chassis Management Controller (CMC), and Dell PowerEdge VRTX unless otherwise
specified.
NOTE: This document contains information on the prerequisites and supported software necessary for installing
the Dell Server Management Pack Suite version 5.1. If you are installing this version of Dell Server Management
Pack Suite version 5.1 after a long time after its release date, check to see if there is an updated version of this
document at dell.com/support/manuals. For more information on accessing documents, see Accessing Documents
From Dell Support Site.

What Is New In Dell Server Management Pack Suite
•

Support for Microsoft System Center 2012 R2 Operations Manager, and Microsoft System Center 2012 SP1
Operations Manager

•

Monitoring of Dell PowerEdge VRTX CMC

•

Inband and Out-of-band monitoring of server nodes

•

Chassis views for Dell PowerEdge M1000e, and Dell PowerEdge VRTX chassis (Alert, Diagram, and State Views)

•

Support for EEMI event mode of Dell OpenManage Server Administrator

•

Support for Windows Server 2012 R2 as management server operating system

•

Support for latest firmware of iDRAC7, and CMC

•

Support for new alerts from iDRAC7, CMC, and Dell OpenManage Server Administrator

Key Features Of Dell Server Management Pack Suite
This version of Dell Server Management Pack Suite provides the following features for managing the Dell servers that
run on Windows operating systems and also the out-of-band Dell devices:
Table 1. Features and Functionalities

Feature

Functionality

In-band Discovery and Monitoring - Dell Servers

Supports in-band discovery and monitoring of Dell
PowerEdge and PowerVault monolithic and modular
systems running the supported Windows operating
system and Server Administrator.

Out-of-band Discovery and Monitoring of Servers

Supports:
•
•

Discovery and Monitoring - Chassis Management

Supports:
•
•
•

Discovery and Monitoring - Dell Remote Access
Controllers (DRAC)

Out-of-band discovery and monitoring of Dell
PowerEdge 12G systems.
SNMP Traps for out-of-band systems.

Discovery and monitoring of Dell CMC and
DRAC/MC devices.
Supports discovery of server modules and
chassis slot summary for CMC and DRAC/MC
chassis.
SNMP traps for CMC and DRAC/MC devices.

Supports:
•
•

Discovery and monitoring of supported DRAC
devices.
SNMP and PET for DRAC devices.

Chassis Blade Correlation

Supports correlation of Dell servers with Server Modules
of CMC and DRAC/MC chassis.

Discovery and monitoring of iDRAC vFlash Cards

Supports in-band discovery and monitoring of
iDRAC vFlash card and iDRAC network interface.

Event Monitoring

Supports:
•
•
•
•

Discovery and monitoring of server network interface
cards

Events from OpenManage Server Administrator
versions 6.4 - 7.3.
Platform Event Traps (PET) for DRAC devices.
SNMP Traps from DRAC devices.
SNMP Traps from Chassis devices.

Supports:
•

In-band discovery and monitoring of physical and
teamed network interfaces for Broadcom and
Intel network interface cards (NICs).

Feature

Functionality
•
•
•

Performance Monitoring

Enriched properties and attributes of NICs on
systems running Server Administrator versions 6.4
- 7.3 is displayed.
Linkup and linkdown alerts in Network Interfaces
Alerts view.
Correlation of physical and teamed network
interfaces for Server Administrator versions 6.4 7.3 in the Dell Modular Systems and Dell
Monolithic Systems Diagram Views.

Supports:
•
•

Flexible Monitoring

Power and temperature statistics using
Performance and Power Monitoring Views.
Performance graphs for physical and teamed
network interfaces.

Supports:
•
•

Launching Task

Flexibility in choosing the level of monitoring
(Scalable/Detailed ) Dell servers based on the
scalability requirements.
Detailed monitoring using Server Administrator by
enabling Informational Alerts.

Launches:
•
•
•
•
•
•
•
•
•
•

Dell OpenManage Server Administrator console.
Dell Remote Access console.
Dell CMC console.
Dell Modular Chassis Remote Access console.
Remote Desktop console.
Dell OpenMange Power Center console.
Dell Connections License Manager web console.
The Dell Warranty Information webpage.
iDRAC console.
Dell License Manager console.

For more information, see Tasks.

About Dell Server Management Pack Suite
The following table lists this version's management packs and utilities, and their dependencies with each other:
Table 2. Management Pack Functionality and Dependencies

Management Pack or Utility

Description

Dependency

Dell Base Hardware Library

Management Pack for defining the
Dell Hardware Group and Dell folder

None

Management Pack or Utility

Description

Dependency

in the Monitoring pane of the OpsMgr
console.
Dell Windows Server (Scalable
Edition)

Management Pack for monitoring
supported Dell PowerEdge and
PowerVault up to component groups
level.

Dell Base Hardware Library MP
Dell Server Model MP
Dell Server Operations Library MP
Dell Server View MP

Dell Windows Server (Detailed
Edition)

Management Pack for instrumenting
supported Dell PowerEdge and
PowerVault up to component level.

Dell Base Hardware Library MP
Dell Server Model MP
Dell Server Operations Library MP
Dell Server View MP
Dell Windows Server (Scalable
Edition) MP

Dell Windows Server Overrides
(Informational Alerts On)

Management Pack to enable
monitoring of informational alerts
from Dell OpenManage System
Administrator.

Dell Base Hardware Library MP
Dell Server Model MP
Dell Server Operations Library MP
Dell Server View MP
Dell Windows Server (Scalable
Edition) MP

Dell CMC (OM07) MP
Dell CMC (OM12) MP

Management Pack for discovering
and monitoring CMC, DRAC/MC and
PowerEdge VRTX Chassis.

Dell Base Hardware Library MP
Dell CMC Model MP
Dell CMC Operations Library MP
Dell CMC View MP
Dell Common Operations Library MP

Dell DRAC (OM07) MP
Dell DRAC (OM12) MP

Management Pack for discovering
and monitoring Dell Remote Access
Cards - DRAC 5, iDRAC Modular and
iDRAC Monolithic.

Dell Base Hardware Library MP
Dell DRAC Model MP
Dell DRAC View MP
Dell DRAC Operations Library MP
Dell Common Operations Library MP

Chassis Blade Correlation
Management Pack

Management Pack for correlating
Dell Modular systems with CMC and
DRAC/MC slots.
This feature is supported only on
OpsMgr 2007 R2 and OpsMgr 2012.

Dell Base Hardware Library MP
Dell Windows Server (Scalable
Edition) MP
Dell Server Model MP
Dell CMC (OM07) MP or Dell CMC
(OM12) MP

Management Pack or Utility

Description

Dependency

NOTE: For the correlation feature
to work, you must configure Run
As Accounts and enable CMC
Slot Discovery and/or DRAC/MC
Slot Discovery. For more
information, see the ”Configuring
Dell Chassis Management
Controller Feature For Correlating
Server Modules With Chassis
Slot Summary" section of the Dell

Server Management Pack Suite
Version 5.1 For Microsoft System
Center Operations Manager And
System Center Essentials
Installation Guide at dell.com/
support/manuals.
Dell Server (Out-Of-Band)
Management Pack

Management Pack for discovering
and monitoring Dell PowerEdge
systems up to component groups
level.

Dell Base Hardware Library MP
Dell Server Model MP
Dell Server Operations Library MP
Dell Server View MP
Dell Common Operations Library MP
Microsoft System Center Out-of-Band
Library (MPB)
NOTE: For information on
installing the Microsoft SMASH
Library file (MPB), see ”Installing
the Out-Of-Band Monitoring
Template" section of the Dell

Management Pack for discovering
and monitoring Dell PowerEdge
systems up to component level.

Dell Base Hardware Library MP
Dell Server (Out-Of-Band) MP

Dell Feature Monitoring MP

Management Pack for discovering,
monitoring, and upgrading available
Dell Server Management Pack Suite
features in OpsMgr.

Dell Base Hardware Library MP

Comparison Of Scalable Edition And Detailed Edition Features
The following table helps you understand the environment in which you can use Scalable Edition and Detailed Edition of
Dell Windows Server and Dell Server (Out-Of-Band) management pack.
Table 3. Scalable Management Pack Versus Detailed Management Pack

Features
Server (In-band) Monitoring

Scalable Edition
•

•

Component hierarchy —
Scalable MP monitors and
displays details up to the
component groups and the
presence of iDRAC.
Reports — Only OpenManage
Windows Event log report is
available with this
Management Pack.

Detailed Edition
•

•

Server (Out-of-band) Monitoring

•
•

Inventory up to individual
components.
Health monitoring only at
server and component group
level.

•
•

Detailed MP monitors and
displays details up to
component level. Detailed MP
provides an additional level of
information about memory,
processors, network
interfaces, storage controllers,
disks, and volumes.
Additionally, BIOS information
is also shown.
BIOS configuration, firmware
and driver version, and RAID
configuration reports are
available with this
Management Pack.
Inventory and health
monitoring of individual
components.
View metrics for power,
temperature, and network
interface cards.

Overview Of Dell Server Management Pack
Functionality

The Dell Server Management Pack Suite for OpsMgr enables you to:
•

Discover and classify Dell systems — Dell servers, Dell Remote Access Controllers (DRAC), Dell Chassis
Management Controllers (CMC), PowerEdge VRTX, and integrated DRAC (iDRAC). For more information, see
Discovery And Grouping.

•

Monitor the discovered Dell systems. For more information, see Monitoring.

•

Perform various tasks on the discovered Dell systems. For more information, see Tasks.

•

View reports for discovered Dell systems. For more information, see Reports.

Discovery And Grouping

The Dell Server Management Pack Suite version 5.1 suite enables you to discover and classify Dell Servers, Dell Remote
Access Controllers (DRAC), Dell Chassis Management Controllers (CMC), PowerEdge VRTX and integrated DRAC
(iDRAC).
The following table lists the details of the hardware discovery and grouping by the Dell Server Management Pack Suite.
Table 4. Dell Hardware Discovery and Grouping

Group

Monitoring Feature

Diagram View

Hardware Type

Dell Windows Servers

Dell Server In-band
Monitoring

Dell Monolithic Servers
Dell Modular Servers

Dell PowerEdge and
PowerVault systems
running OpenManage
Server Administrator
(version 6.4 and above).

Dell Servers

Dell Server Out-of-band
Monitoring

Dell Monolithic Servers
Dell Modular Servers

Dell PowerEdge systems.

Dell CMC

Dell CMC Monitoring

Dell Chassis Management
Controllers

CMC, DRAC/MC instances
on the network, chassis slot
summary and server
modules for CMC and
DRAC/MC.

Dell PowerEdge M1000e

Dell CMC Monitoring

Dell PowerEdge M1000e

Dell PowerEdge VRTX

Dell CMC Monitoring

Dell PowerEdge VRTX

Dell Remote Access
Controllers

Dell DRAC Monitoring

Remote Access Controller

DRAC 5, iDRAC modular,
and iDRAC monolithic
instances.
NOTE: DRAC
Monitoring feature
does not support the
discovery of xx0x
iDRAC modular
controllers. You can
manage these devices
using the Scalable
Edition of Server (Inband) Monitoring
feature.

Discovering A Dell Server Using The Server (In-Band) Monitoring
Feature
Dell servers are discovered through the OpsMgr Agent Management infrastructure.
The Dell server should be discovered in the Agent Managed view under the Administration section of the OpsMgr
console.

To discover a Dell server using Dell Server (In-band) Monitoring Feature:
1.

Log on to the management server as an OpsMgr administrator.

On the OpsMgr console, click Administration.

At the bottom of the navigation pane, click Discovery Wizard.

Run the Discovery Wizard, select Windows computers and follow the instructions on the screen.
For more information, see the OpsMgr documentation at technet.microsoft.com.

Enable the Server (In-Band) Monitoring feature by importing the Dell Server Management Pack through Feature
Management Dashboard.
NOTE: Dell servers that do not have Dell OpenManage Server Administrator (OMSA) installed, or have OMSA
earlier than version 6.4 are grouped as Dell Unmanaged.

Discovering A Dell Server Using The Server (Out-Of-Band)
Monitoring Feature
NOTE: The Microsoft SMASH Library (MPB) file has to be installed. For information on installing the Microsoft
SMASH Library (MPB) file, see the"Installing the Out-Of-Band Monitoring Template" section of the Dell Server

Management Pack Suite Version 5.1 For Microsoft System Center Operations Manager and System Center
Essentials Installation Guide at dell.com/support/manuals.
To discover a Dell server using the Dell Server (Out-of-band) Monitoring feature:
1.

Log on to OpsMgr 2012 as an administrator for the OpsMgr Management Group.

On the OpsMgr console, click Authoring.

At the bottom of the navigation pane, click Add Monitoring Wizard.
The Add Monitoring Wizard screen appears.

On the Select Monitoring Type screen, select WS-Management and SMASH Device Discovery and click Next.

On the General Properties screen, in the Name field provide a name for the wizard.

Under Management pack, click New.
The Create a Management Pack screen appears.

Provide a name for the management pack in the Name field and click Next.
For information on creating a management pack, see the OpsMgr documentation at technet.microsoft.com.

Click Create.

Click Next.

The management pack you created is selected in the Management pack drop-down box.
10. On the Specify the target drop-down menu, select a resource pool for monitoring out-of-band devices and click
Next.
11. On the Specify the account to be used to run discovery screen, click New and create a Simple Authentication Run
As Account.
For more information on creating a Simple Authentication type Run As Account, see Creating A Simple
Authentication Run As Account.
12. Select the Run As Account you created from the Run As Account drop-down menu and click Next.
13. Click Add.
14. On the Add Devices screen specify the iDRAC IP address of the systems you want to monitor using the Server (outof-band) Monitoring feature. You can specify the iDRAC IP address of the systems by:
–

Scanning the IP Subnet that you provided.

–

Scanning a specified IP Range.

–

Importing a text file containing the list of iDRAC IP addresses.

15. Click Advanced Options, select the Skip CA Check and Skip CN Check option and click OK.
16. Click Scan for Devices to search for Dell PowerEdge 12G systems on your network.
The IP addresses are listed under Available Devices.
17. Click Add to add the list of IP addresses you want to monitor and click OK.
18. On the Specify the devices you want to monitor screen, click Create.
19. Click Close.
The scanned Dell servers initially appear in Monitoring → WS-Management and SMASH Monitoring → WSManagement Device State screen. After the automatically triggered SMASH discovery is completed by the
OpsMgr, the Dell servers appear in Monitoring → WS-Management and SMASH Monitoring → SMASH Device
State screen.
20. Enable the Server (Out-of-band) Monitoring feature through Feature Management Dashboard.
NOTE: Before discovering a Dell server using the Server (Out-of-Band) monitoring feature, the Dell Connections
License Server URL has to be configured and setup. For more information, see the Configuring Dell Connections
License Manager URL.

Creating A Simple Authentication Run As Account
1.

Log on to OpsMgr 2012 as an administrator for the OpsMgr Management Group.

On the OpsMgr console, click Administration.

Right-click Accounts, and then click Create Run As Account.
The Create Run As Account Wizard screen is displayed.

Click Next.

From the Run As Account type drop-down menu, select Simple Authentication.

Provide a display name in the Display Name text box.

Provide a brief description in the Description text box and click Next.

On the Credentials screen provide the iDRAC login credentials for the systems you want to discover using the
Server (Out-Of-Band) Monitoring feature. Click Next.

Select the Less secure or More secure option as appropriate.
For more information, see the OpsMgr documentation at technet.microsoft.com/en-us/library/hh321655.aspx.
NOTE: If the iDRAC login credentials are different for each of the systems, create a separate Run As Account
for each of them.

10. Click Create.
11. After the Run As Account has been created, click Close.

Associating Run As Account For Monitoring A Dell Server Using The Server (Out-Of-Band)
Monitoring Feature
For monitoring the Dell server, the Run As account used to discover it needs to be associated with the Dell server in the
SMASH Device Monitoring Profile. The Management Pack performs the association automatically. But in some cases,
you have to do the association manually.
To manually associate the Run As Account in the SMASH Device Monitoring Profile:
1.

Launch OpsMgr 2012, and click Administration.

In the Administration pane, browse to Run As Configuration → Profiles.

From the list of available profiles, right-click SMASH Device Monitoring Profile and click Properties.
The Introduction screen is displayed.

Click Next.
The Specify the Run As profile's general properties screen is displayed.

Click Next.
The Run As Accounts screen is displayed.

Click Add.
The Add a Run As Account screen is displayed.

Select the run as account used to discover the Dell server from the Run As account drop-down list.
NOTE: If you are using multiple Run As Accounts to discover devices, associate each device with its
associated Run As Account.

Click A selected class, group, or object and add the association for the server in the SMASH Monitoring Profile.
–

Click Select → Class option, use Dell server as the selection.

–

Click Select → Group option, use the group containing the Dell server objects as the selection.

–

Click Select → Object option, use the individual Dell server object as the selection.

Click OK.

10. Click Save and Close.
NOTE: If the Run As Account association is not done, the alert Dell OM: Server and its component health
computation failed is displayed under Monitoring → Alerts View → Server Alerts on the console.

Discovering Chassis Devices
The Chassis devices should be discovered in the Agent Managed view under the Administration section of the OpsMgr
console.
To discover Chassis devices:
1.

Log on to the management server as an OpsMgr administrator.

On the OpsMgr console, click Administration.

At the bottom of the navigation pane, click Discovery Wizard.

Run the Discovery Wizard, select Network devices and follow the instructions on the screen.
For more information, see the OpsMgr documentation at technet.microsoft.com.
NOTE: Select the Run As accounts created for discovering the Chassis devices. For more information, see the
"Configuring Dell Chassis Management Controller Feature For Correlating Server Modules With Chassis Slot
Summary" section of the Dell Server Management Pack Suite Version 5.1 For Microsoft System Center
Operations Manager And System Center Essentials Installation Guide at dell.com/support/manuals.

On the Add a Device console screen in OpsMgr 2012, type the IP address that you want to scan, select the
appropriate Run As account from the SNMP V1 or V2 Run As account drop-down box.

Enable the Chassis Monitoring feature through Feature Management Dashboard.

Discovering DRAC Devices
The DRAC devices must be discovered in the Agent Managed view under the Administration section of the OpsMgr
console.
To discover DRAC devices:
1.

Log on to the management server as an OpsMgr administrator.

On the OpsMgr console, click Administration.

At the bottom of the navigation pane, click Discovery Wizard.

Run the Discovery Wizard, select Network devices and follow the instructions on the screen.
For more information, see the OpsMgr documentation at technet.microsoft.com.

On the Add a Device console screen in OpsMgr 2012, type the IP address that you want to scan, select the
appropriate Run As account from the SNMP V1 or V2 Run As account drop-down box.

Enable the DRAC Monitoring feature through Feature Management Dashboard.

Scalability Recommendation For OpsMgr 2012
When managing large number of network devices in a distributed setup, use dedicated resource pools of Management
Servers for each device type, if the same Management Group is also used to manage agent-based devices.
1.

Create a dedicated resource pool to manage each type of network device such as CMC and DRAC.

Add the Management Servers that manage a particular type of network-device to the corresponding resource pool.

Remove these Management Servers from All Management Servers resource pool.

Discoveries By Dell Server Management Pack Suite
The following tables lists the Dell servers, CMC, DRAC, Dell PowerEdge VRTX and its components discovered by the Dell
Server Management Pack Suite.

Discoveries By The Dell Server (In-Band) Monitoring Feature
Table 5. Dell Server (In-Band) Monitoring Feature Discoveries

Discovery

Description

Dell Server Discovery

Classifies your Dell servers and populates the attributes.

Dell Server Network Interface Discovery

Discovers the network interface at group level of your Dell
server.

Dell Server Hardware Components Discovery

Discovers hardware components at a group level (such as
sensors, processor, memory, and power supply).

Dell OpenManage Software Services Discovery

Discovers the objects for OpenManage Server
Administrator Windows services.

Dell Server Detailed BIOS Discovery

Discovers BIOS objects for each Dell server (Detailed
edition only).

Dell Server Detailed Memory Discovery

Discovers memory instances for your Dell server (Detailed
edition only).

Discovery

Description

Dell Server Detailed Power Supply Discovery

Discovers power supply instances for your Dell server
(Detailed edition only).

Dell Server Detailed Processor Discovery

Discovers processor instances for your Dell server
(Detailed edition only).

Dell Server Detailed Storage Discovery

Discovers the complete storage hierarchy for your Dell
server (Detailed edition only).

Dell Windows Server Detailed Network Interfaces
Discovery Module

Discovers the physical and teamed network interface
instances of your Dell server (Detailed edition only).

Dell Windows Server Network Interfaces Group
Discovery Module

Discovers the Network Interfaces Group.

Dell Unmanaged Server Group Discovery

Discovers Dell servers that are not being monitored either
due to the absence of Dell instrumentation, or has a lower
version of instrumentation than the required version.

Discoveries By The Dell Server (Out-Of-Band) Monitoring Feature
Table 6. Dell Server (Out-of-Band) Monitoring Feature Discoveries

Discovery Object

Description

Dell Server Discovery

Classifies your Dell server and populates the basic
attributes and components.

Dell Device Helper Discovery

Discovers the DellDeviceHelper as an object.

Discoveries By The DRAC Monitoring Feature
Table 7. DRAC Monitoring Feature Discoveries

Discovery Object

Description

DRAC 5 or iDRAC Discovery

Discovers all supported Dell Remote Access 5 Controllers
and Integrated Remote Access Controllers.

Dell Integrated Remote Access Modular Discovery

Discovers the Chassis Name and Chassis Service Tag of
Dell Integrated Remote Access Controllers for Modular
systems.

iDRAC 6 Modular Discovery

Discovers the iDRAC 6 (Modular) group.

iDRAC 6 Monolithic Discovery

Discovers the iDRAC 6 (Monolithic) group.

iDRAC 7 Modular Discovery

Discovers the iDRAC 7 (Modular) group.

iDRAC 7 Monolithic Discovery

Discovers the iDRAC 7 (Monolithic) group.

Dell Remote Access Group Discovery

Discovers the Dell Remote Access group and populates
iDRAC.

Dell Remote Access 5 Group Discovery

Discovers the Dell Remote Access 5 group with Dell
Remote Access 5 Controllers.

Dell Integrated Remote Access Monolithic Group
Discovery

Discovers the Dell Integrated Remote Access Monolithic
group and iDRAC (Monolithic).

Discovery Object

Description

Dell Integrated Remote Access Modular Group Discovery

Discovers and populates the iDRAC (Modular) group.

Discoveries By The Dell Chassis Monitoring Feature
Table 8. Dell Chassis Monitoring Feature Discoveries

Discovery Object

Description

Dell CMC Discovery

Discovers all supported Dell CMCs, PowerEdge VRTX, and
PowerEdge M1000e.

Dell CMC Slot Discovery

Discovers slots on the CMC device.

Dell DRAC/MC Discovery

Discovers all supported Dell DRAC/MCs.

Dell DRAC/MC Slot Discovery

Discovers slots and chassis slot summary.

Discoveries By The Chassis Blade Correlation Feature
Table 9. Chassis Blade Correlation Feature Discoveries

Discovery Object

Description

Dell CMC Chassis to Modular Server Correlation
Discovery

Discovers the correlation between the CMC chassis and
the Dell modular systems.

Dell DRAC/MC Chassis to Modular Server Correlation
Discovery

Discovers the correlation between DRAC/MC chassis and
Dell modular systems.

Discoveries By The Dell Feature Management Pack
Table 10. Dell Feature Management Pack Discoveries

Discovery Object

Description

Dell Registry Discovery

Sets the principal name of the management server in the
registry.

Dell License Configuration Discovery

Configures the Dell Connections License Manager web
server url.

Dell Feature Management Host Discovery

Picks the host server to run the Feature Management
Dashboard, and tasks from the set of management
servers.

Dell Registry based Dell Management Suite Discovery

Checks the registry for the installed Server Management
Pack Suite and creates a base object.

Customizing Object Discoveries
Object discoveries are used to find objects on a network that need to be monitored.
You can customize the Server Management Pack Suite discovery parameters, using the following override options:
•

Enabled— Allows you to enable or disable discoveries. You can set the Override Setting to True or False.

•

Interval in Seconds— The frequency (in seconds) with which the Dell Server Management Pack discovers the
component instance and attributes of your Dell server. The default value for this attribute is 24 hours (one day).

Monitoring

This version of Dell Server Management Pack Suite enables you to monitor the discovered Dell servers and network
devices. The Severity Level Indicators help you to monitor the health of your Dell devices on the network.
NOTE: To receive alerts on systems running OpsMgr 2012 see the "Configuring OpsMgr 2012 to Monitor Traps and
Trap-Based Unit Monitors" section of the Dell Server Management Pack Suite Version 5.1 For Microsoft System
Center Operations Manager And System Center Essentials Installation Guide at dell.com/support/manuals.
Monitoring includes:
•

Process events raised by Dell OpenManage Server Administrator (Server Administrator) agents running on
servers and displays the alerts on the OpsMgr console.

•

Monitor health of Dell modular and monolithic systems and their components, chassis, and DRAC devices, both
at regular intervals and on occurrence of events.

•

Process SNMP trap and knowledge base for Dell Servers (discovered through the Server Out-of-band
Monitoring feature), CMC, DRAC/MC, and Dell Remote Access Controllers.

As the system components monitored through Server (In-band) Monitoring feature and Server (Out-of-band) are not
exactly the same, it is possible that the overall server health that is shown through In-band (OMSA) and Out-of-band
(iDRAC) methods could be different. Drill-down to the specific component status when you observe such discrepancies
to resolve specific problem conditions in the system component to bring the overall health of the server to OK state.

Severity Level Indicators
The following table lists the icons that indicate the severity levels of the discovered Dell devices on the OpsMgr console.
Table 11. Severity Level Indicators

Icon

Severity Level
Normal/OK — The component is working as expected.

Warning/Noncritical — A probe or other monitoring device has detected a reading for the
component that is above or below the acceptable level. The component may still be functioning,
but it could fail. The component may also be functioning in an impaired state.
Critical/Failure/Error — The component has either failed or failure is imminent. The component
requires immediate attention and may need to be replaced. Data loss may have occurred.
The health status is not applicable for the specific component.

The service is unavailable.

Views
Dell Server Management Pack Suite provides the following types of views for Monitoring, under the Dell folder on the
OpsMgr console:
•

Alerts Views

•

Diagram Views

•

State Views

•

Performance and Power Monitoring Views

Alerts Views
This view is available for managing hardware and storage events from Dell systems, Dell servers, network interfaces,
and DRAC devices. The following alerts and traps are displayed by the Server Management Pack Suite:
•

Alerts for events received from Server Administrator for servers discovered by the Server (in-band) monitoring
feature.
NOTE: Informational alerts are turned off by default. To enable informational alerts, run the Set
Informational Alerts On (Server In-band) task for Dell Server (In-band) Monitoring on the Feature
Management Dashboard. For more information, see Feature Management Tasks.

•

Link up or Link down alerts for events received from Broadcom and Intel network interface cards for Dell
PowerEdge and PowerVault systems.

•

SNMP traps sent by DRAC and Chassis devices.

•

Platform Event Traps (PET) for Dell servers.

Viewing Alerts On The OpsMgr Console
To view alerts on the OpsMgr console:
1.

Launch the OpsMgr console and click Monitoring.

Click Dell → Alerts Views.
The following individual Alerts Views are displayed:

–

CMC Alerts — SNMP traps from the discovered Chassis devices are displayed.

–

Network Interface Alerts — Link up and Link down alerts from the discovered NICs are displayed.

–

DRAC/MC Alerts — events and SNMP traps from the discovered DRAC/MC devices are displayed.

–

PET Traps Alerts — platform event traps from discovered Dell servers are displayed.

–

Remote Access Alerts — SNMP traps from DRAC 5, iDRAC 6, and iDRAC 7 devices are displayed.

–

Server Alerts — Server Administrator alerts from Dell systems, Link up and Link down alerts from the NICs
on Dell servers, and SNMP traps for PowerEdge 12G servers with iDRAC 7 are displayed, if discovered
using Server (Out-of-Band) monitoring feature.

–

Dell M1000e Chassis Alerts— SNMP traps from the discovered Dell PowerEdge M1000e Chassis device are
displayed.

–

Dell VRTX Chassis Alerts— SNMP traps from the discovered Dell PowerEdge VRTX Chassis device are
displayed.

Select any of the Alerts Views.
On the right pane of each of the individual Alerts Views, alerts that meet the criteria you specify, such as alert
severity, resolution state, or alerts that are assigned to you is displayed.

Select an alert to view the details in the Alert Details pane.

Diagram Views
The Diagram Views offers a hierarchical and graphical representation of all Dell servers on your network.

Viewing Diagrams On The OpsMgr Console
To view the diagrams on the OpsMgr console:
1.

Launch the OpsMgr console and click Monitoring → Dell → Diagram Views.

In the Monitoring pane on the left side, navigate to the Dell folder for the following views:

–

Complete Diagram View

–

Modular Systems Diagram

–

Monolithic Servers Diagram

–

Chassis Management Controllers Group

–

Remote Access Controllers Group

–

Dell Chassis Diagram Views

Select any of the Diagram Views.
On the right pane the hierarchical and graphical representation of the selected Dell device is displayed.

Select a component in the diagram to view its details in the Detail View pane.

Complete Diagram View
The Complete Diagram View offers a graphical representation of all Dell devices that OpsMgr monitors. You can expand
and verify the status of individual devices and their components in the diagram. You can view details for:
•

Modular and Monolithic systems

•

Chassis Management Controllers and DRAC/MC devices

•

Remote Access Controllers

•

Dell Unmanaged Servers

Modular And Monolithic Systems
The Modular Systems Diagram and Monolithic Servers Diagram views offer the following details:
•

Network interfaces
–

Physical and teamed network interfaces (Server In-band Monitoring only)

–

Physical interfaces (Server Out-of-band Monitoring only)

•

Memory

•

Power supply (monolithic systems only)

•

Sensors

•

Processors

•

Dell OpenManage software services (Server In-band Monitoring only)

•

Storage controller

•

BIOS object (inventory only)

•

iDRAC (inventory only)
–

iDRAC NIC (Server Out-of-band Monitoring only)

Modular Systems Diagram
The Dell Modular Systems Diagram View offers a graphical representation of all Dell modular systems and allows you to
expand and verify the status of individual devices and their components in the diagram.

Monolithic Servers Diagram
The Dell Monolithic Systems Diagram View offers a graphical representation of all Dell monolithic systems and allows
you to expand and verify the status of individual devices and their components in the diagram.

Dell Server Instance Diagram
Select a Dell system, from the Dell Modular System or Dell Monolithic System diagram views, to view the diagram
specific to that particular system.

Figure 1. Dell Server Instance Diagram - Detailed Management Pack

System-specific diagrams illustrate and indicate the status of the following components:
•

Network interfaces
–

Physical and teamed network interfaces (Server In-band Monitoring only)

–

Physical interfaces (Server Out-of-band Monitoring only)

•

Memory

•

Power supply (monolithic systems only)

•

Sensors

•

Processors

•

Dell OpenManage software services (Server In-band Monitoring only)

•

Storage controller

•

BIOS object (inventory only)

•

iDRAC (inventory only)
–

iDRAC NIC (Server Out-of-band Monitoring only)

The memory, processors, and power supply components are displayed in detail by the Detailed edition of the Server
monitoring feature.

Storage Controller Component Hierarchy
Expand the Storage component in any Dell system instance diagram view, to view the status and health of components
such as physical disks, connectors, virtual disks, controllers, sensors, enclosures, and so on.

Network Interfaces Component Hierarchy
The Network Interfaces group is created only when an Intel or Broadcom network interface card is present and enabled
on the Dell Windows Server. Network interfaces are grouped under Physical Interfaces and Teamed Interfaces. If you
disable a network interface, it will be removed from management in the next discovery cycle.

NOTE: Through the Server Out-of-band monitoring feature, the physical network interfaces are displayed under the
Network Interface Card group, and the iDRAC 7 network interface is displayed under the iDRAC object.
A reference relationship is created between a Teamed network interface and its associated Physical network
interfaces. You can view the reference relationship only when you enable the Enable Correlation attribute of Dell
Windows Server Physical and Teamed Relationship Discovery. For more information, see Enabling Correlation.

Enabling Correlation
To enable the Enable Correlation attribute:
1.

Launch the OpsMgr console.

From the navigation pane, click Authoring.

In the Authoring tab, click Management Pack Objects → Object Discoveries.

Click Scope at the top of the screen.
The Scope Management Pack Objects screen is displayed.

Select the View all targets option and type Dell in the Look for: field.

Select Teamed Network Interface instance (Basic) and Teamed Network Interface instance (Enriched) options and
click OK.

Right-click Dell Windows Server Physical and Teamed Relationship Discovery Rule → Overrides → Override the
Object Discovery → For all objects of class: Teamed Network Interface instance (Enriched).
The Override Properties page is displayed.

Select Enable Correlation and set the Override Value to True and click OK.

The status roll-up of network interfaces on the diagram view is displayed only up to the Network Interfaces group level.
For example, if the remaining components of the Dell server are normal and only one or more of the network interfaces
are critical or noncritical, then the normal icon is displayed by the Dell system, and the critical or warning icon is
displayed by the Network Interfaces group.

Figure 2. Network Interfaces Diagram View

Enabling Network Interfaces Group To Dell Server Health Roll Up
For the status roll-up to be displayed at the server level, you must enable the Network Interfaces Group to Dell Server
Health Roll up dependency monitor.

To enable the monitor:
1.

Launch the OpsMgr console.

From the navigation pane, click Authoring.

Click Monitors on the left pane and select the Network Interfaces Group monitor.

Click Entity Health → Availability.

Right-click Network Interfaces Group to Dell Server Health Roll up and select Overrides → Enable the Monitor from
the menu options.

Chassis Management Controllers Group
The Chassis Management Controllers Group diagram view offers a graphical representation of all Dell CMC, DRAC/MC,
Dell PowerEdge M1000e and Dell PowerEdge VRTX, and their inventory. For Chassis discovery, see Discovering Chassis
Devices.

Figure 3. Chassis Management Controllers Group Diagram

For discovered CMC and DRAC/MC chassis, you can view the occupied and free slot summary in the Chassis Slots
Summary.
Slot names modified on CMC and DRAC/MC chassis are reflected in the diagram view.
The correlation of Dell servers with the server modules of CMC and DRAC/MC chassis are displayed in the Chassis
Management Controllers Group diagram. The Dell system is visible under the slot in the diagram.
NOTE: Create Run As Account for CMC and DRAC/MC slots discovery with simple, basic, or digest authentication
only. For more information, see "Configuring the Dell Chassis Management Controller Feature For Correlating
Server Modules With Chassis Slot Summary" section of the Dell Server Management Pack Suite Version 5.1 For
Microsoft System Center Operations Manager and System Center Essentials Installation Guide at dell.com/support/
manuals.
NOTE: The iDRAC firmware of the modular systems should be compatible with the CMC firmware, failing which, the
Service Tag is displayed as Not Available and the Chassis Blade Correlation may not be possible.

Remote Access Controllers Group
The Remote Access Controllers Group diagram view offers a graphical representation of all DRAC 5, iDRAC 6, and iDRAC
7 (modular and monolithic) devices. Select a component in the diagram to view its details in the Detail View pane.

Figure 4. Remote Access Controllers Group Diagram

Dell Chassis Diagram Views
The Dell Chassis diagram view offers a graphical representation of Dell PowerEdge M1000e chassis, and Dell
PowerEdge VRTX chassis devices. Select a component in the diagram to view its details in the Detail View pane.

State Views
This view is available for managing Dell servers, Dell CMC and DRAC/MC, and Dell Remote Access devices. In the
OpsMgr console, click Dell → State Views , the status of each Dell device managed by OpsMgr on your network is
displayed.
Select the device group for which you want to see the State view. For example, click Servers to view the status of your
monolithic and modular systems. You can view the status for the following groups:
•

CMC

•

DRAC/MC

•

DRAC 5

•

iDRAC 6 Modular

•

iDRAC 6 Monolithic

•

iDRAC 7 Modular

•

iDRAC 7 Monolithic

•

Managed servers (In-Band)

•

Managed servers (Out-Of-Band)

•

Unmanaged servers (Out-Of-Band)

•

Dell Chassis State Views
–

Dell PowerEdge M1000e Chassis State View

–

Dell PowerEdge VRTX Chassis State View

The health of a component is derived by reviewing the unresolved alerts associated with the component. Severity Level
Indicators explains the various state components that the Server Management Pack Suite uses with their corresponding
severity levels.

Performance And Power Monitoring Views
To view the performance and power monitoring on the OpsMgr console:
1.

Launch the OpsMgr console and click Monitoring.

In the Monitoring pane, click Dell → Performance and Power Monitoring for the following views:
–

Ambient Temperature (Centigrade)

–

Amperage (Amps)

–

Energy Consumption (kWh)

–

Peak Amperage (Amps)

–

Peak Power (Watts)

–

Physical Network Interface

–

Power Consumption (Watts)

–

Power Consumption (BTU/hr)

–

Teamed Network Interface

–

Dell Performance View

NOTE: Power monitoring is applicable only for Dell servers with power monitoring capability for a particular
attribute. It is enabled only when the detailed edition of Server In-band Monitoring feature is present.
NOTE: Teamed and Physical network interface instances are disabled by default and will appear only when
detailed edition of the Server In-band Monitoring feature is installed and is present.
NOTE: Dell Performance and Power Monitoring View is available only through the Server Out-of-band
Monitoring feature. All performance metric rules are disabled by default for Server Out-of-band Monitoring
feature.
3.

Select the counters from the individual performance views and select the time range for which the values are
required.
The data collected is represented in a graphical format for each system.

A unit monitor monitors the performance counter over two successive cycles to check if it exceeds a threshold value.
When the threshold value is exceeded, the server changes state and generates an alert. This unit monitor is disabled by
default. You can override (enable and modify) the threshold values from the Authoring pane of the OpsMgr console. Unit
monitor is available under Monitors for Dell Windows Server objects for Server In-band Monitoring feature, and is
available under Monitors for Dell Server objects for Server (Out-of-band) Monitoring feature.
For more information on performance information collection, see Performance Collection Rules.

Unit Monitors
Unit monitors assess the various conditions that can occur in monitored objects. The result of this assessment
determines the health state of a target.
The unit monitors are:
•

Event Monitor — triggered by the event that the Dell instrumentation logs in the Windows event log, indicating
the health of the corresponding object.

•

Periodic Monitor — triggered by a periodic poll configured as Interval Seconds.

The following tables illustrates the various Dell monitors and the applicable parameters for your Dell devices.

Dell Unit Monitors For Server (In-Band) Monitoring Feature — Scalable Edition
Monitors to assess various conditions that can occur in Server (In-band) — Scalable Edition monitored objects.
Table 12. Dell Unit Monitors For Server (In-band) Monitoring Feature — Scalable Edition

Object

Unit Monitor

Memory
Dell Server Memory Status

Event and Periodic

Dell Server Memory Redundancy Status

Event and Periodic

OpenManage Software Services
Dell Server Management (DSM) Connection
Service Availability Status

Periodic

DSM Data Manager Availability Status

Periodic

DSM Event Manager Availability Status

Periodic

DSM Shared Service Availability Status

Periodic

DSM Storage Service Availability Status

Periodic

Windows Management Instrumentation (WMI)
Service Availability Status

Periodic

Power Supplies
Dell Server Power Supplies Status

Event and Periodic

Dell Server Processors Status

Event and Periodic

Dell Server Battery Status

Event and Periodic

Dell Server Current Status

Event and Periodic

Dell Server Fans Status

Event and Periodic

Dell Server Intrusion Sensor Status

Event and Periodic

Dell Server Temperature Sensor Status

Event and Periodic

Dell Server Voltage Sensor Status

Event and Periodic

Processors

Sensors

Storage Controller
Storage Controller Status

Event and Periodic

Network Interfaces Group (Basic)
Global Network Interfaces (Basic) Connection
Status

Event and Periodic

Network Interfaces Group (Enriched)
Global Enriched Network Interfaces Status

Event and Periodic

Object

Unit Monitor
Global Network Interfaces (Basic) Connection
Status

Event and Periodic

Dell Server iDRAC Network Interface Monitor

Periodic

iDRAC

Dell Unit Monitors For Server (In-Band) Monitoring Feature — Detailed Edition
Monitors to assess various conditions that can occur in Server (In-band) — Detailed Edition monitored objects.
Table 13. Dell Unit Monitors For Server (In-band) Monitoring Feature — Detailed Edition

Object

Unit Monitor

Memory Unit Instance
Detailed Memory Event Monitor

Event and Periodic

Detailed Memory Unit Monitor

Event and Periodic

Power Supplies Unit Instance
Detailed Power Supply

Event and Periodic

Processor Unit Instance
Detailed Processor

Event and Periodic

Storage Controller Connector Instance
Controller Connector Event Monitor

Event and Periodic

Controller Connector Unit Monitor

Event and Periodic

Storage Controller EMM Instance
Enclosure EMM Event Monitor

Event and Periodic

Enclosure EMM Unit Monitor

Event and Periodic

Storage Controller Enclosure Instance
Controller Enclosure Event Monitor

Event and Periodic

Controller Enclosure Unit Monitor

Event and Periodic

Storage Controller Physical Disk Instance
Controller Physical Disk Event Monitor

Event and Periodic

Controller Physical Disk Unit Monitor

Event and Periodic

Enclosure Physical Disk Event Monitor

Event and Periodic

Enclosure Physical Disk Unit Monitor

Event and Periodic

Storage Controller Power Supply Instance
Enclosure Power Supply Event Monitor

Event and Periodic

Enclosure Power Supply Unit Monitor

Event and Periodic

Storage Controller Sensors
Controller Sensor Event Unit Monitor

Event and Periodic

Object

Unit Monitor
Controller Sensor Unit Monitor

Event and Periodic

Storage Controller Virtual Disk Group

Event and Periodic

Storage Controller Virtual Disk Instance

Event and Periodic

Controller Virtual Disk Event Monitor

Event

Controller Virtual Disk Unit Monitor

Periodic

Storage Enclosure Physical Disk Group

Event and Periodic

Storage Enclosure Sensors
Enclosure Fan Event Unit Monitor

Event and Periodic

Enclosure Fan Unit Monitor

Event and Periodic

Enclosure Temperature Event Monitor

Event and Periodic

Enclosure Temperature Unit Monitor

Event and Periodic

Physical Network Interface Instance (Basic)
Connection Status

Event and Periodic

Physical Network Interface Instance (Enriched)
Administrative Status

Event and Periodic

Connection Status

Event and Periodic

Link Status

Event and Periodic

Operational Status

Event and Periodic

Teamed Network Interface Instance (Basic)
Teamed Network Interface (Basic) Availability
Status

Event and Periodic

Teamed Network Interface Instance (Enriched)
Teamed Network Interface Instance (Enriched)
Administrative Status

Event and Periodic

Teamed Network Interface Instance (Enriched)
Connection Status

Event and Periodic

Teamed Network Interface Instance (Enriched) Link Event and Periodic
Status
Teamed Network Interface Instance (Enriched)
Operational Status

Event and Periodic

Teamed Network Interface Instance (Enriched)
Redundancy Status

Event and Periodic

Dell Unit Monitors For Server (Out-of-Band) Monitoring Feature
Monitors to assess various conditions that can occur in Server (Out-of-band) monitored objects.

Table 14. Dell Unit Monitors For Server (Out-of-Band) Monitoring

Object

Unit Monitor

Dell Server
Dell Server Run As Account Association

Periodic

Dell Server Unit Monitor

Periodic

Dell Server Memory
Dell Server Memory Unit

Periodic

Dell Server Memory Group
Dell Server Memory Group

Periodic

Dell Server Power Supply
Dell Server Power Supply Unit

Periodic

Dell Server Power Supply Group
Dell Server Power Supply Group

Periodic

Dell Server Processor
Dell Server CPU

Periodic

Dell Server Processor Group
Dell Server Processor Group

Periodic

Dell Storage Controller
Dell Server Storage Controller

Periodic

Dell Server Controller Battery
Dell Server Controller Battery Unit

Periodic

Dell Battery Sensor
Dell Server Battery Sensor Health

Periodic

Dell Battery Sensor Group
Dell Server Battery Group Sensor Health

Periodic

Dell Current Sensor
Dell Server Current Sensor Health

Periodic

Dell Fan Sensor
Dell Server Fan Sensor Health

Periodic

Dell Fan Sensor Group
Dell Server Fan Group Sensor Health

Periodic

Dell Intrusion Sensor
Dell Server Intrusion Sensor Health

Periodic

Dell Modular Blade Server With Operating System
Dell Server Run As Account Association

Periodic

Object

Unit Monitor
Dell Server Unit Monitor

Periodic

Dell Modular Blade Server Without Operating System
Dell Server Run As Account Association

Periodic

Dell Server Unit Monitor

Periodic

Dell Monolithic Server With Operating System
Dell Server Run As Account Association

Periodic

Dell Server Unit Monitor

Periodic

Dell Monolithic Server Without Operating System
Dell Server Run As Account Association

Periodic

Dell Server Unit Monitor

Periodic

Dell Network Interfaces Group
Dell Server Network Interface Group

Periodic

Dell Physical Network Interface
Dell Server Network Interface Unit

Periodic

Dell Server Connector Enclosure
Dell Server Connector Enclosure

Periodic

Dell Storage Controller Enclosure EMM D
Dell Server Enclosure EMM

Periodic

Dell Storage Controller Enclosure Fan Sensor
Dell Server Enclosure Fan Sensor

Periodic

Dell Storage Controller Enclosure Physical Disk
Dell Server Enclosure External Physical Disk

Periodic

Dell Storage Controller Enclosure Power Supply
Dell Server Enclosure Power Supply

Periodic

Dell Storage Controller Enclosure Temperature Sensor
Dell Server Temperature Sensor

Periodic

Dell Storage Controller Internal Physical Disk
Dell Server Internal Physical Disk Unit

Periodic

Dell Storage Controller Physical Disk
Dell Server Controller Direct Attached Physical Disk Periodic
Dell Storage Group
Dell Server Storage

Periodic

Dell Storage Virtual Disk
Dell Server Controller Virtual Disk Unit

Periodic

Object

Unit Monitor

Dell Temperature Sensor
Dell Server Temperature Sensor Health

Periodic

Dell Temperature Sensor Group
Dell Server Temperature Sensor Group Health

Periodic

Dell Voltage Sensor
Dell Server Voltage Sensor Health

Periodic

Dell Voltage Sensor Group
Dell Server Sensors Voltage Group

Periodic

Dell Unit Monitors For Chassis Monitoring Feature
Monitors to assess various conditions that can occur in Chassis monitored objects.
Table 15. Dell Unit Monitors For Chassis Monitoring Feature

Object

Unit Monitor

Dell CMC
Dell CMC Status

Event and Periodic

DRAC/MC
Dell DRAC/MC Status

Event and Periodic

Dell Unit Monitors For DRAC Monitoring Feature
Monitors to assess various conditions that can occur in DRAC monitored objects.
Table 16. Dell Unit Monitors For DRAC Monitoring Feature

Object

Unit Monitor

Dell Remote Access Controller 5
Dell Remote Access Status

Event and Periodic
NOTE: DRAC 5 and iDRAC 6 share the same
unit monitor.

iDRAC 6 Modular
Dell Remote Access Status

Event and Periodic

iDRAC 6 Monolithic
Dell Remote Access Status

Event and Periodic

iDRAC 7 Modular
Dell Remote Access Status

Event and Periodic

Controller Global Status

Event and Periodic

Controller Global Storage Status

Event and Periodic

iDRAC 7 Monolithic

Object

Unit Monitor

NOTE: For iDRAC 7 modular and iDRAC 7 monolithic devices, the Dell RAC periodic-based and Dell RAC triggeredbased unit monitors are disabled.
Dell Remote Access Status

Event and Periodic

Controller Global Status

Event and Periodic

Controller Global Storage Status

Event and Periodic

Customizing Unit Monitors
You can customize the parameters of the Dell Server Management Pack Suite, using the following overrides:
•

Enabled — Allows you to enable or disable Monitors. You can set the Override Setting to True or False.

•

Interval in Seconds — The frequency (in seconds) with which the Server Management Pack Suite polls the Dell
device to check the health of a component.

Rules
The following section lists the rules specific to the Dell Server Management Pack Suite.

Dell Systems Event Processing Rules
The Dell Server Management Pack Suite processes rules from Server Administrator, Server Administrator Storage
Management events, DRAC, and chassis traps.

Server Administrator
All informational, warning, and critical events for Server Administrator have a corresponding event processing rule.
Each of these rules are processed based on the following criteria:
•

Source Name = "Server Administrator"

•

Event ID = Actual event ID of the Server Administrator instrumentation event

•

Data Provider = Windows system event log

Storage Management
All informational, warning, and critical events for the Server Administrator Storage Management Service have a
corresponding event processing rule.
Each of these rules are processed based on the following criteria:
•

Source Name = "Server Administrator"

•

Event ID = Actual event ID of the Server Administrator Storage Management Service event

•

Data Provider = Windows system event log

DRAC And Chassis Devices
All informational, warning, and critical SNMP traps for the DRAC and Chassis devices have a corresponding SNMP trap
rule.

Each of these rules are processed based on the following criteria:
•

Source Name = "DRAC/CMC/DRAC/MC name or ip"

•

OID = Actual trap ID of the DRAC /CMC/DRAC/MC SNMP trap event

•

Data Provider = SNMP trap
NOTE: Informational alerts are turned off by default. Import informational alerts on MP to get these.

Dell Servers
All informational, warning, and critical SNMP traps for Dell servers discovered using Server (Out-of-band) Monitoring
feature, have a corresponding SNMP trap rule.
Each of these rules are processed based on the following criteria:
•

Source Name = "Dell Server ip"

•

OID = Actual trap ID of the trap event

•

Data Provider = SNMP trap event provider

Performance Collection Rules
In the OpsMgr console, click Monitoring → Dell → Performance and Power Monitoring Views to view the performance
information that is collected from Dell servers. By default this feature is disabled, to enable the feature, see Enabling
Performance Collection Rules.
The performance collection rules collects information on the following parameters:
•

Ambient Temperature (Centigrade)

•

Amperage (Amps)

•

Dell Performance View

•

Energy Consumption (kWh)

•

Peak Amperage (Amps)

•

Peak Power (Watts)

•

Physical Network Interface

•

Power Consumption (BTU/hr)

•

Power Consumption (Watts)

•

Teamed Network Interface
NOTE: When the Detailed edition of Server Management Feature is imported, the disabled Performance (excluding
Network Performance) collection rules are enabled by default.
NOTE: Network Statistics are defined in Detailed edition of Server Monitoring Feature only and are disabled by
default. To enable the feature, see Enabling Performance Collection Rules.

Enabling Performance Collection Rules
To enable this feature:
1.

Launch OpsMgr console and click Authoring.

Click Rules and search for performance collection rules.

Right-click the rule you want to enable.
For example, to collect information on Network Interface of all Dell systems, perform step 4 to step 5 for the rules
listed below:

–

Total Transmitted Packets

–

Received Bytes

–

Total Received Packets

– Transmitted Bytes
Select Overrides → Override the Rule → For all objects of class.

Select Override and provide Override value as True.

Click Apply.

Tasks

Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component, the relevant
tasks appear in the Tasks pane.
NOTE: In System Center Operations Manager 2007 R2 or System Center Essentials 2010, the Tasks pane is referred
to as Actions pane.
You can run all the tasks from the Diagram Views, State Views, or Alert Views.

Task Summary
Performing Dell Tasks Using Dell Server (In-band)
Following table provides a summary of the Dell tasks that you can perform using Dell Server (In-band):
Table 17. Dell Tasks Using Dell Server (In-band)

Task

Description

Launch Dell OpenManage Server Administrator

Launches the Dell OpenManage Server Administrator.
NOTE: Launching OpenManage Server Administrator
is possible, only if Dell OpenManage Server
Administrator is installed on the managed node.

Launch Dell OpenManage Power Center

Launches the Dell OpenManage Power Center console on
the Management Server.

Launch InBand Dell Remote Access Console

Launches the DRAC console for the in-band
discovered DRAC.

Launch Dell License Manager On 32 bit Management
Server

Launches the Dell license manager on management
systems running 32-bit operating system.

Launch Dell License Manager On 64 bit Management
Server

Launches the Dell license manager on management
systems running 64-bit operating system.

Clear ESM Logs

Backs up the content of the Embedded System
Management (ESM) log and clears the ESM log file for
a selected system.

Launch Remote Desktop

Launches the remote desktop for the selected system.

Check Power Status

Checks the overall power status of the system.

Force Power Off

Turns off the system power without shutting down the
operating system.

Power Cycle

Turns off the power, and after a delay, turns it on again.

Power Off Gracefully

Shuts down the operating system first, then turns off the
system power.

Task

Description

Power On

Turns on the system power. This option is available only if
the system is off.

Power Reset

Turns off the system power and turns it on again.

Turn LED Identification On

Turns on the identify LED for 255 seconds on the selected
system.

Turn LED Identification Off

Turns off the identify LED on the selected system.

Get Warranty Information

Retrieves the warranty information for the selected
system.
NOTE: An active Internet connection is required to
retrieve the warranty information.

Launch Remote Desktop Monolithic Server

Launches remote desktop for the selected system.
NOTE: Launching remote desktop is possible only if
Windows operating system is installed and remote
desktop is enabled manually in the managed node.

Launch Dell OpenManage Power Center

Launches the Dell OpenManage Power Center console for
the selected system.
NOTE: Launching OpenManage Power Center is
possible only if Windows or Linux operating system
and OpenManage Server Administrator is installed
and Dell OpenManage Power Center is installed on
the managed node.

Get Warranty Information

Retrieves the warranty information for the selected
system.
NOTE: An active Internet connection is required to
retrieve the warranty information.

Launch Dell Modular Chassis Remote Access Console

Launches the DRAC/MC console.

Performing Dell Tasks Using Dell Server (Out-Of-Band)
Following table provides a summary of the Dell tasks that you can perform using Dell Server (Out-of-band):
Table 18. Dell Tasks Using Dell Server (Out-of-band)

Task

Description

Launch Dell OpenManage Server Administrator
Monolithic Server

Launches the Dell OpenManage Server Administrator.

Launch Dell Remote Access Console

Launches the iDRAC console for the out-of-band
discovered servers.

NOTE: Launching OpenManage Server Administrator
is possible only if a Windows or Linux operating
system and Dell OpenManage Server Administrator is
installed in the managed node.

Task

Description

Launch Dell License Manager

Launches the Dell License Manager on the management
system.
NOTE: Launching Dell License Manager is possible
only if a Windows or Linux operating system is
installed and Dell License Manager is also installed.

Launch Remote Desktop Monolithic Server

Launches remote desktop for the selected system.
NOTE: Launching remote desktop is possible only if
Windows operating system is installed and remote
desktop is enabled manually in the managed node.

Launch Dell OpenManage Power Center

Get Warranty Information

Retrieves the warranty information for the selected
system.
NOTE: An active Internet connection is required to
retrieve the warranty information.

Performing Dell Tasks Using The DRAC
Following table provides a summary of the Dell tasks that you can perform using the DRAC:
Table 19. Dell Tasks Using The DRAC

Task

Description

Launch Dell Remote Access Console

Launches the DRAC console for the discovered DRAC.

Launch Dell License Manager

Launches the Dell License manager on the management
system.

Launch Remote Desktop

Launches the remote desktop for the selected system.
NOTE: This feature is available only on systems with
iDRAC 7.

Launch Dell OpenManage Server Administrator

Launches the Dell OpenManage Server Administrator.
NOTE: This feature is available only on systems with
iDRAC 7.

Performing Dell Tasks Using The Dell Chassis
Following table provides a summary of the Dell tasks that you can perform using the Dell chassis:

Table 20. Dell Tasks Using The Dell Chassis

Task

Description

Launch Dell CMC Console

Launches the CMC console.

Launch Dell Modular Chassis Remote Access Console

Launches the DRAC/MC console.

Feature Management Tasks
The following table lists the tasks available on the Feature Management Dashboard. Some tasks listed below appear
only after you have imported a particular Monitoring feature.
NOTE: Ignore the errors pertaining to reimporting of existing management packs under the error logs in the Event
log. These errors occur when Feature Management Dashboard reimports all the dependent MPs that are already
imported while importing a Monitoring Feature.
NOTE: Wait for a task to complete (view the state update change in the dashboard) before launching another task
using the Feature Management Dashboard.
Table 21. Feature Management Tasks

Tasks

Description

Server (Out-of-band) Monitoring
Configure License Server

Configures the Dell Connections License Manager. For
more information, see Configuring Dell Connections
License Manager URL.
NOTE: Perform this task before importing the
Server (Out-of-band) Monitoring feature, as the
Dell servers are discovered only after the Dell
Connections License Server is configured.

Launch Dell Connections License Manager

Launches the Dell Connections License Manager
console. For more information, see Dell Connections
License Manager User’s Guide at dell.com/support/
manuals.
NOTE: While configuring the Dell Connections
License Manager, the License Manager task is
enabled only after the configuration of the
LicenseWebUI URL is completed. For more
information, see Configuring Dell Connections
License Manager URL.
NOTE: The Configure License Server and Launch
Connections License Manger are common tasks
for all the Monitoring features on Feature
Management Dashboard.

Import Server (Out-of-band) Scalable Feature

Enables the Scalable edition of Server (Out-of-band)
Monitoring feature.

Import Server (Out-of-band) Detailed Feature

Enables the Detailed edition of Server (Out-of-band)
Monitoring feature.

Tasks

Description

Set to Server (Out-of-band) Scalable Feature

If the Detailed feature is running on the system, the
Feature Management Dashboard switches from the
Detailed Feature to the Scalable Feature.
On upgrading from the previous version, run this task to
use the latest version for this monitoring feature.

Set to Server (Out-of-band) Detailed Feature

If the Scalable feature is running on the system, the
Feature Management Dashboard switches from the
Scalable Feature to the Detailed Feature.
On upgrading from the previous version, run this task to
use the latest version for this monitoring feature.

Set Server (Out-of-band) Monitoring as Preferred
Monitoring Method

This task enables the Out-of-band Monitoring feature
as the preferred monitoring method for your Dell server,
when the Dell servers in the setup are monitored
through both, In-band Monitoring feature, and Out-ofband Monitoring feature.

Remove Server (Out-of-band) Feature

Removes the Server (Out-of-band) Monitoring feature.

Server (In-band) Monitoring
Import Server (In-band) Detailed Feature

Enables the Detailed edition of Server (In-band)
Monitoring feature.

Import Server (In-band) Scalable Feature

Enables the Scalable edition of Server (In-band)
Monitoring feature.

Set Server (In-band) Monitoring as Preferred
Monitoring Method

This task enables the In-band Monitoring feature as the
preferred monitoring method for your Dell server, when
the Dell servers in the setup are monitored through
both, In-band Monitoring feature and Out-of-band
Monitoring feature.

Set to Server (In-band) Scalable Feature

Set to Server (In-band) Detailed Feature

Set Informational Alerts On (Server In-band)

Informational alerts are turned on when the Server (Inband) Scalable Monitoring is in use.

Set Informational Alerts Off (Server In-band)

Informational alerts are turned off when the Server (Inband) Scalable Monitoring is in use.

Remove Server (In-band) Feature

Removes the Server (In-band) Monitoring feature.

DRAC Monitoring

Tasks

Description

Import DRAC Monitoring Feature

Enables the DRAC monitoring feature.

Upgrade DRAC Monitoring Feature

Upgrades to the latest version of the DRAC monitoring
feature.

Remove DRAC Monitoring Feature

Removes the DRAC monitoring feature.

Chassis Monitoring
Import Chassis Monitoring Feature

Enables the chassis monitoring feature.

Upgrade Chassis Monitoring Feature

Upgrades to the latest version of the chassis monitoring
feature.

Remove Chassis Monitoring Feature

Removes the chassis monitoring feature.

Chassis Modular Server Correlation
Import Chassis Modular Server Correlation Feature

Enables the chassis modular server correlation feature.

Upgrade Chassis Modular Server Correlation Feature

Upgrades to the latest version of the chassis modular
server correlation feature.

Remove Chassis Modular Server Correlation Feature

Removes the chassis modular server correlation
monitoring feature.

Dell Modular and Monolithic Systems Tasks (In-band)
Clear ESM Logs
The Server Administrator Embedded Server Management (ESM) log, also referred to as the hardware log, maintains a
list of all system events generated by the hardware, such as error-correcting code (ECC), system reset and boot, and
probe threshold changes. You can refer to this log when hardware errors appear or when the system is not functioning
properly.
To run the Clear ESM Logs task:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Windows Server Tasks → Clear ESM Logs.
The Run Tasks window is displayed.
NOTE: In System Center Operations Manager 2007 R2 or System Center Essentials 2010, the Tasks pane is
referred to as Actions pane.

Click Run to clear the ESM logs of the device that you selected.

When you run the Clear ESM Logs task, on the task execution screen only the result of the task initiating is displayed.
For example, the task execution screen may show a success result even if the ESM logs are not cleared. This means
that the Clear ESM Logs task initiation was successful.

Launch Dell OpenManage Server Administrator
To launch Server Administrator:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Windows Server Tasks → Launch Server Administrator.
NOTE: The Dell Server Management Pack Suite tasks launch the remote console in the Internet Explorer.

Launch Remote Desktop
To launch remote desktop:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Windows Server Tasks → Launch Remote Desktop.
NOTE: Launching remote desktop is possible only if the remote desktop is enabled manually in the managed
node.

Launch InBand Dell Remote Access Console
To launch InBand Dell Remote Access Console:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Windows Server Tasks → Launch InBand Dell Remote Access Console.

Check Power Status
You can check the power status and allow power control tasks through the IPMI shell.
NOTE: To enable Advanced Power Control, install BMU (Baseboard Management Controller Management Utility) in
the default path. If BMU is not installed in the default path, create a new console task. For more information on
creating a new console task, see Creating Advanced Power Control And LED Identification Tasks.
To check the power status of a system:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alert Views.

Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Windows Server Tasks → Check Power Status.

Power Cycle
The Power Cycle task allows you to turn off the Dell system and turn it on again after a delay.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default
path, create a new console task. For more information on creating a new console task, see Creating Advanced
Power Control And LED Identification Tasks.

To run the power cycle:
1.

In the OpsMgr console, navigate to a Diagram Views, State Views, or Alert Views.

Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Windows Server Tasks → Power Cycle.

Force Power Off
The Force Power Off task allows you to turn off the system without shutting down the operating system.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default
path, create a new console task. For more information on creating a new console task, see Creating Advanced
Power Control And LED Identification Tasks.
To power off the system:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alert Views.

Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Windows Server Tasks → Force Power Off.

Power Off Gracefully
The Power Off Gracefully task allows you to shut down the operating system and power off the system.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default
path, create a new console task. For more information on creating a new console task, see Creating Advanced
Power Control And LED Identification Tasks.
To power off the system gracefully:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alert Views.

Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Windows Server Tasks → Power Off Gracefully.

Power On
The Power On task allows you to power on the server. This option is available even if the system power is off.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default
path, create a new console task. For more information on creating a new console task, see Creating Advanced
Power Control And LED Identification Tasks.
To power on a system:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Windows Server Tasks → Power On.

Power Reset
The Power Reset task allows you to power off and then power on the system.

NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default
path, create a new console task. For more information on creating a new console task, see Creating Advanced
Power Control And LED Identification Tasks.
To reset the power of the system:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Windows Server Tasks → Power Reset.

Turn LED Identification On
The Turn LED Identification On task allows you to turn on the LED identification on the selected system.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default
path, create a new console task. For more information on creating a new console task, see Creating Advanced
Power Control And LED Identification Tasks.
To turn on LED identification:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Windows Server Tasks → Turn LED Identification On.

Turn LED Identification Off
The Turn LED Identification Off task allows you to to turn off the LED identification on the selected system.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default
path, create a new console task. For more information on creating a new console task, see Creating Advanced
Power Control And LED Identification Tasks.
To turn off LED identification:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Windows Server Tasks → Turn LED Identification Off.

Get Warranty Information
The Get Warranty Information task allows you to view the warranty status of the selected system.
To get warranty information:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Windows Server Tasks → Get Warranty Information.

Launch Dell OpenManage Power Center
NOTE: Launching OpenManage Power Center is possible only if Windows or Linux operating system and
OpenManage Server Administrator are installed on the managed node.
The Launch Dell OpenManage Power Center task allows you to launch the OpenManage Power Center console.

To launch Dell OpenManage Power Center:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Server Tasks → Launch Dell OpenManage Power Center.

Launch Dell License Manager On 32–Bit Management Server
The Launch Dell License Manager On 32–Bit Management Server task allows you to launch the Dell License Manager
on a management server running 32-bit operating system. Dell License Manager is a one-to-many license deployment
and reporting tool for Dell iDRAC licenses.
NOTE: If the Dell License Manager has not been installed in the default path create a new task to launch Dell
License Manager. For more information, see Creating A Launch License Manager Task.
To launch Dell License Manager:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Windows Server Tasks → Launch Dell License Manager on 32 bit Management
Server.

Launch Dell License Manager On 64-Bit Management Server
The Launch Dell License Manager On 64-Bit Management Server task allows you to launch the Dell License Manager on
management systems running 64-bit operating system. Dell License Manager is a one-to-many license deployment and
reporting tool for Dell iDRAC licenses.
NOTE: If the Dell License Manager has not been installed in the default path create a new task to launch Dell
License Manager. For more information, see Creating A Launch License Manager Task.
To launch Dell License Manager:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Windows Server Tasks → Launch Dell License Manager on 64 bit Management
Server.

Dell Modular and Monolithic Systems Tasks (Out-Of-Band)
Get Warranty Information
You can use this task to see the warranty status of the selected system.
To get warranty information:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Server Tasks → Get Warranty Information.

Launch Dell OpenManage Server Administrator (Monolithic Server)
NOTE: Launching OpenManage Server Administrator is possible only if Windows or Linux operating system and
OpenManage Server Administrator is installed on the managed node.
To launch Server Administrator from the OpsMgr console on Monolithic Servers:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Server Tasks → Launch Dell OpenManage Server Administrator (Monolithic Server).
NOTE: The Dell Server Management Pack Suite tasks launch the remote console in the Internet Explorer.

Launch Remote Desktop (Monolithic Server)
NOTE: Launching remote desktop is possible only if the Windows operating system is installed and remote desktop
is enabled manually in the managed node.
To launch Remote Desktop from the OpsMgr console:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Server Tasks → Launch Remote Desktop (Monolithic Server).

Launch Dell OpenManage Power Center
You can use this task to launch the OpenManage Power Center console.
To launch Dell OpenManage Power Center:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Windows Server Tasks → Launch Dell OpenManage Power Center.

Launch Dell Remote Access Console
To launch Dell Remote Access Console:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Task pane, select Dell Server Tasks → Launch Dell Remote Access Console.

Launch Dell License Manager
The Launch Dell License Manager task allows you to launch the Dell License Manager on management systems. Dell
License Manager is a one-to-many license deployment and reporting tool for Dell iDRAC licenses.
NOTE: If the Dell License Manager has not been installed in the default path create a new task to launch Dell
License Manager. For more information, see Creating A Launch License Manager Task.

To launch Dell License Manager:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Task pane, select Dell Windows Server Tasks → Launch Dell License Manager.

Dell Remote Access Controller (DRAC) Tasks
Launch Dell Remote Access Console
You can use this task to launch the Dell Remote Access Console, if the DRAC is installed on your Dell system.
To launch Dell Modular Chassis Remote Access console:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired DRAC/iDRAC device in any of the Diagram Views or State Views or an alert in the Alerts Views.

On systems running System Center Operations Manager 2007 R2 :
In the Actions pane, select SNMP Network Device Tasks → Launch Dell Remote Access Console.
On systems running OpsMgr 2012 :
In the Tasks pane, select Dell Remote Access Controller Tasks → Launch Dell DRAC Console.

Launch Dell License Manager
The Launch Dell License Manager task allows you to launch the Dell License Manager on management systems. Dell
License Manager is a one-to-many license deployment and reporting tool for Dell iDRAC licenses.
NOTE: If the Dell License Manager has not been installed in the default path, create a new task to launch Dell
License Manager. For more information, see Creating A Launch License Manager Task.
To launch Dell License Manager:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Remote Access Controller Tasks → Launch Dell License Manager.

Launch Dell OpenManage Server Administrator
NOTE: The Dell OpenManage Server Administrator feature is available only on systems with iDRAC 7.
To launch Dell OpenManage Server Administrator:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.

In the Tasks pane, select Dell Remote Access Controller Tasks → Launch Dell OpenManage Server Administrator.

On systems running System Center Operations Manager 2007 R2 :
In the Actions pane, select SNMP Network Device Tasks → Launch Dell OpenManage Server Administrator.
On systems running OpsMgr 2012 :
In the Tasks pane, select Dell Remote Access Controller Tasks → Launch Dell OpenManage Server Administrator.
NOTE: Server Management Pack Suite Tasks launches the Remote Console in Internet Explorer.

Launch Remote Desktop
NOTE: The remote desktop feature is available only on systems with iDRAC 7.
NOTE: Launching remote desktop is possible only if remote desktop is enabled manually in the managed node.
To launch remote desktop:
1.

In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.

Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.

Dell Chassis Tasks
Launch Dell CMC Console
You can use this task to launch the CMC console.
1.

In the OpsMgr console, navigate to the Dell Diagram Views, State Views, or Alerts Views.

Select the CMC device in any of the Diagram Views or State Views or an alert in the Alerts Views.

On systems running System Center Operations Manager 2007 R2 :
In the Actions pane, select SNMP Network Device Tasks → Launch Dell CMC Console.
On systems running OpsMgr 2012 :
In the Tasks pane, select Dell CMC Tasks → Launch Dell CMC Console.

Launch Dell Modular Chassis Remote Access Console
You can use this task to launch the DRAC/MC console.
1.

In the OpsMgr console, navigate to the Dell Diagram Views, State Views, or Alerts Views.

Select the DRAC/MC device in any of the Diagram Views or State Views or an alert in the Alerts Views.

On systems running System Center Operations Manager 2007 R2 :
In the Actions pane, select SNMP Network Device Tasks → Launch Dell Modular Chassis Remote Access Console.
On systems running OpsMgr 2012 :
In the Tasks pane, select Dell DRAC/MC Tasks → Launch Dell Modular Chassis Remote Access Console.

Configuring Dell Connections License Manager URL
Perform this task before importing the Server (Out-of-band) Monitoring feature, as Dell Servers are discovered only after
the Dell Connections License Server is configured.
NOTE: If you have already imported the Server (Out-of-band) Monitoring feature, the Dell servers are discovered
only in the next discovery cycle and an alert is generated in the Feature Management Dashboard prompting you to
configure the Dell Connections License Manager URL. For more information, see Feature Management Alerts.

NOTE: If the management server has been restarted, the discovered Dell servers will appear only after the next
discovery cycle.
1.

Install the Dell Connections License Manager. For more information, see Dell Connections License Manager
Version 1.0 Installation Guide at dell.com/support/manuals.

Obtain licenses for the monitoring feature. For more information, see the "Managing Connections License Manager"
section in the Dell Connections License Manager Version 1.0 User’s Guide at dell.com/support/manuals.

Launch the OpsMgr 2012 console.

From the navigation pane, click Monitoring.

Expand Monitoring → Dell → Feature Management Dashboard.

Select Server (Out-of-band) Monitoring feature.

From the Dell Monitoring Feature Tasks pane, select Configure License Server.
The Run Task - Configure License Server screen is displayed.

Click Override.
The Override Task Parameters screen is displayed.

In the LicenseWebServiceURL parameter, under the New Value column type the license web service URL (the
license webservice URL uses the default port as 8543) in the following format http://: /.
For example: http://10.56.123.255:8543/.

10. In the LicenseWebUIURL parameter, under the New Value column type the license web UI URL (the license web UI
URL uses the default port as 8544) in the following format http://: /.
For example: http://10.56.123.255:8544/.
11. Click Override.
The Run Task - Configure License Server screen is displayed.
12. Click Run.
The Task Status - Configure License Server screen is displayed. The Configure License Server task takes several
minutes to complete.
NOTE: Wait for the task to complete (view the state update change in the dashboard) before launching
another task through the Feature Management Dashboard.

Reports

The reporting feature allows you to create reports for Dell OpenManage Windows Event Log, Dell Server BIOS,
Firmware, and RAID configuration.
NOTE: Dell Server BIOS, Firmware, and RAID Configuration Reports are only available in the Detailed Edition of
Server (In-band) Management Pack.

Accessing Reports
To access the reporting:
1.

Click Reporting in your OpsMgr console.

Expand Reporting → Application Monitoring in the navigation pane.

Click on Dell Windows Server (Scalable Edition) for the Windows Event Log and click on Dell Windows Server
(Detail Edition) for BIOS, Firmware and Driver Versions, and RAID reports.

You can also access Reporting from the diagram view by clicking on the server instance. The option for Dell Reports is
located in the Tasks pane under the Dell System instance reports along with the default Microsoft reports.
NOTE: In System Center Operations Manager 2007 R2 or System Center Essentials 2010, the Tasks pane is referred
to as Actions pane.

Generating OpenManage Windows Event Log Report
To create a report for OpenManage Windows Event Logs:
1.

On the OpsMgr console, click Reporting.

Expand Reporting → Application Monitoring in the navigation pane.

Click Dell Windows Server (Scalable Edition).

Click OpenManage Windows Event Log then click Open in the Tasks pane.
NOTE: In System Center Operations Manager 2007 R2 or System Center Essentials 2010, the Tasks pane is
referred to as Actions pane.

Select a time period for which you want the report generated.

Click Add Object.

Search for Dell Server and click Add.
You will find the object in the Selected object pane.

Choose the Severity of the events whose report you want to generate.

Click Run.
The OpenManage Windows Event Log report is generated.

Generating BIOS Configuration Report
NOTE: You can create BMC reports only if BMU is installed on the Management Server.
To create a report for the BIOS configuration:
1.

On the OpsMgr console, click Reporting.

Expand Reporting → Application Monitoring in the navigation pane.

Click Dell Windows Server (Detail Edition).

Click BIOS Configuration, then click Open in the Tasks pane.
NOTE: In System Center Operations Manager 2007 R2 or System Center Essentials 2010, the Tasks pane is
referred to as Actions pane.

Select a time period for which you want the report generated.

Click Add Object.

Search for Dell Server and click Add.
You will find the object in the Selected object pane.

Choose the required Properties.

Click Run.
The BIOS Configuration report is generated.

Generating Firmware And Driver Versions Report
To create a report for firmware and driver versions:
1.

On the OpsMgr console, click Reporting.

Expand Reporting → Application Monitoring in the navigation pane.

Click Dell Windows Server (Detail Edition).

Click Firmware and Driver Versions, then click Open on the Task pane.
NOTE: In System Center Operations Manager 2007 R2 or System Center Essentials 2010, the Tasks pane is
referred to as Actions pane.

Select a time period for which you want the report generated.

Click Add Object.

Search for Dell Server and click Add.
You will find the object in the Selected object pane.

Click Run.
The Firmware and Driver Versions report is generated.

Generating RAID Configuration Report
To create a report for RAID configuration:
1.

On the OpsMgr console, click Reporting.

Expand Reporting → Application Monitoring in the navigation pane.

Click Dell Windows Server (Detail Edition).

Click RAID Configuration, then click Open on the Task pane.

NOTE: In System Center Operations Manager 2007 R2 or System Center Essentials 2010, the Tasks pane is
referred to as Actions pane.
5.

Select a time period for which you want the report generated.

Click Add Object.

Search for Dell Server and click Add.
You will find the object in the Selected object pane.

Choose the required Properties.

Click Run.
The RAID Configuration report is generated.

Dell Server Management Pack Suite Version 5 1 For Microsoft System Center Operations Manager Users Manual User's Guide

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