Dell Alienware 25 Gaming Monitor Aw2518hf User’s Guide User Manual User's En Us

User Manual: Dell alienware-25-gaming-monitor-aw2518hf Alienware AW2518HF User’s Guide

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Alienware AW2518HF Monitor
User’s Guide

Model: AW2518HF
Regulatory model: AW2518HFb

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.

Copyright © 2017 Dell Inc. All rights reserved. This product is protected by U.S. and international
copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the
United States and/or other jurisdictions. All other marks and names mentioned herein may be
trademarks of their respective companies.
2017 - 07
Rev. A00

Contents
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Rear and Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Flat Panel Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Resolution Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Supported Video Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Preset Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Environmental Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Power Management Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Universal Serial Bus (USB) Interface . . . . . . . . . . . . . . . . . . . 20
USB Upstream Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
USB Downstream Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
USB Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . . . . 22
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Cleaning Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 23
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Connecting the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . . 26
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Operating the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . 29
Power On the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the Front-Panel Controls . . . . . . . . . . . . . . . . . . . . . . 29
Front-Panel Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Using the On-Screen Display (OSD) Menu. . . . . . . . . . . . . . 31
Accessing the Menu System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
OSD Warning Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Setting the Maximum Resolution. . . . . . . . . . . . . . . . . . . . . . 46
Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . 47
Tilt, Swivel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Vertical Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Rotating the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Adjusting the Rotation Display Settings of Your
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Universal Serial Bus (USB) Specific Problems . . . . . . . . . . 56

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
FCC Notices (U.S. Only) and Other Regulatory
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

About Your Monitor
Package Contents
Your monitor ships with the components shown below. Ensure that you have
received all the components and Contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Some features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective stand
setup guide for setup instructions.
Monitor

Stand Riser

About Your Monitor

Cable Cover

Power Cable (Varies by
Country)

HDMI Cable

USB 3.0 Upstream Cable
(Enables the USB Ports
on the Monitor)

• Drivers and
Documentation Media
• Quick Setup Guide
• Safety, Environmental,
and Regulatory
Information

About Your Monitor

Product Features
The Alienware AW2518HF flat panel display has an active matrix, Thin-Film
Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor
features include:
• 62.23 cm (24.5 inch) viewable area (measured diagonally).
Resolution: Up to 1920 x 1080 through DisplayPort and HDMI, with fullscreen support or lower resolutions.
• AMD FreeSync monitor, with a extremely high refresh rate of 240 Hz and a
rapid response time of 1 ms.
• Color gamut of 72% NTSC.
• Tilt, swivel, pivot, and height adjustment capabilities.
• Removable stand and Video Electronics Standards Association (VESA™)
100 mm mounting holes for flexible mounting solutions.
• Digital connectivity with DisplayPort and HDMI.
• Equipped with 1 USB upstream port and 4 USB downstream ports.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
• The color modes also offers different game modes, including FPS (FirstPerson Shooter), RTS (Real-Time Strategy), RPG (Role-Playing Game), and
3 game modes to personalize your preference.
• Software and documentation media includes an Information File (INF),
Image Color Matching File (ICM), and product documentation.
• Dell Display Manager Software included (comes in the CD shipped with
the monitor).
• 0.3 W standby power when in sleep mode.
• Optimize eye comfort with a flicker-free screen.
• The possible long-term effects of blue light emission from the monitor may
cause damage to the eyes, including eye fatigue, digital eye strain, and so
on. ComfortView feature is designed to reduce the amount of blue light
emitted from the monitor to optimize eye comfort.

About Your Monitor

Identifying Parts and Controls
Front View

Label

Description

Cable-management slot (on the front side of the stand)

Function buttons (For more information, see Operating the Monitor)

Power On/Off button (with LED indicator)

About Your Monitor

Back View

Back view with monitor stand
Label

Description

Use

VESA mounting holes (100 mm Wall mount monitor using VESAx 100 mm - behind attached
compatible wall mount kit (100 mm x
VESA Cover)
100 mm).

Regulatory label

Lists the regulatory approvals.

Stand release button

Releases stand from the monitor.

Barcode serial number label

Refer to this label if you need to
contact Dell for technical support.

Cable-management slots

Use to organize cables by placing
them through the slots.

(on the left and right sides of
the stand)

About Your Monitor

Rear and Bottom View

Rear and bottom view without monitor stand
Label
1
2
(1, 2)
3

Description

Use

Power cable
connector

Connect the power cable (shipped with your
monitor).

HDMI port

Connect your computer with HDMI cable
(shipped with your monitor).

Line-out port

Connect your speakers.
NOTE: This port does not support
headphones.

DisplayPort

USB upstream port Connect the USB cable (shipped with your
monitor) to this port and your computer to
enable the USB ports on your monitor.

6, 9

USB 3.0 port

Connect your computer with DP cable.

Connect your USB device.
NOTE: To use this port, you must connect the
USB cable (shipped with your monitor) to the
USB-upstream port on the monitor and to
your computer.

10 |

USB downstream
port with Power
Charging

Connect to charge your USB device.

Headphone-out
jack

Connect the headphones.

About Your Monitor

Monitor Specifications
Flat Panel Specifications
Model

AW2518HF

Screen type

Active matrix - TFT LCD

Panel technology

Aspect Ratio

16:9

Viewable image
Diagonal

622.3 mm (24.5 inches)

Horizontal, Active Area

543.74 mm (21.41 inches)

Vertical, Active Area

302.62 mm (11.91 inches)

Area

164545.63 mm2 (255.05 inch2)

Pixel pitch

0.2832 mm x 0.2802 mm

Pixel per inch (PPI)

Viewing angle

160° (vertical) typical
170° (horizontal) typical

Luminance output

400 cd/m² (typical)

Contrast ratio

1000 to 1 (typical)

Faceplate coating

Anti-Glare with 3H hardness

Backlight

LED edgelight system

Response time

1 ms gray-to-gray

Color depth

16.7 million colors

Color gamut

72%* (CIE1931)

Built-in devices

• USB 3.0 super-speed hub (with 1 x USB 3.0
upstream port)
• 4 x USB 3.0 downstream ports (including 1
port which supports power-charging)

About Your Monitor

Connectivity

• 1 x DP 1.2
• 2 x HDMI 2.0
• 1 x USB 3.0 Upstream port (Rear)
• 2 x USB 3.0 Downstream port (Rear)
• 2 x USB 3.0 Downstream port (Bottom)
• 1 x Headphone-out jack (Bottom)
• 1 x Audio line-out jack (Rear)

Height adjustable stand

0 to 130 mm

Tilt

-5° to 25°

Swivel

-20° to 20°

Pivot

-90° to 90°

Dell Display Manager (DDM)
Compatibility

Yes

* Color gamut (typical) is based on CIE1976 (82%) and CIE1931 (72%) test
standards.
Resolution Specifications
Model

AW2518HF

Horizontal scan range

249.1 kHz to 263 kHz (automatic)

Vertical scan range

30 Hz to 240 Hz (automatic)

Maximum preset resolution

1920 x 1080 at 240 Hz

Supported Video Modes
Model

AW2518HF

Video display capabilities
(HDMI & DP playback)

480i, 480p, 576i, 576p, 720p, 1080i,
1080p, FHD

12 |

About Your Monitor

Preset Display Modes
HDMI Display Modes
Display Mode

Horizontal
Frequency
(kHz)

Vertical
Frequency
(Hz)

VESA, VGA, 640 x
480

31.5

25.2

-/-

VESA, 800 x 600

37.88

+/+

VESA, 1024 x 768

48.36

-/-

HDTV, 1920 x
1080p

67.5

148.5

+/+

HDTV, 1920 x
1080p @ 120 Hz

137.26

120

285.5

+/-

HDTV, 1920 x
1080p @ 144 Hz

166.59

144

346.5

+/-

HDTV, 1920 x
1080p @ 240 Hz

291.31

240

594.27

+/-

Display Mode

Horizontal
Frequency
(kHz)

Vertical
Frequency
(Hz)

VESA, 640 x 480

31.5

25.2

-/-

VESA, 800 x 600

37.88

+/+

VESA, 1024 x 768

48.36

-/-

HDTV, 1920 x
1080p

67.5

148.5

+/+

HDTV, 1920 x
1080p @ 120 Hz

137.26

120

285.5

+/-

HDTV, 1920 x
1080p @ 144 Hz

166.59

144

346.5

+/-

HDTV, 1920 x
1080p @ 240 Hz

291.31

240

594.27

+/-

Pixel Clock Sync Polarity
(MHz)
(Horizontal/
Vertical)

DP Display Modes
Pixel Clock Sync Polarity
(MHz)
(Horizontal/
Vertical)

NOTE: This monitor supports AMD FreeSync.
About Your Monitor

| 13

Electrical Specifications
Model

AW2518HF

Video input signals

• HDMI 2.0, 600 mV for each differential
line, 100 ohm input impedance per
differential pair
• DisplayPort 1.2, 600 mV for each
differential line, 100 ohm input impedance
per differential pair

Synchronization input signals

Separate horizontal and vertical
synchronization, polarity-free TTL level, SOG
(Composite SYNC on green)

AC input voltage/frequency/
current

100 VAC to 240 VAC / 50 Hz or 60 Hz +
3 Hz / 1.5 A (typical)

Inrush current

• 120 V: 30 A (Max.) at 0 °C (cold start)
• 220 V: 60 A (Max.) at 0 °C (cold start)

Physical Characteristics
Model

AW2518HF

Signal cable type

• Digital: HDMI, 19 pins
• Digital: DisplayPort, 20 pins (cable not
included)
• Universal Serial Bus: USB, 9 pins

Dimensions (with stand)
Height (extended)

523.3 mm (20.6 inches)

Height (compressed)

418.4 mm (16.5 inches)

Width

555.8 mm (21.88 inches)

Depth

268.6 mm (10.57 inches)

Dimensions (without stand)
Height

327.9 mm (12.91 inches)

Width

555.8 mm (21.88 inches)

Depth

64.6 mm (2.54 inches)

Stand dimensions

14 |

About Your Monitor

Height (extended)

426.7 mm (16.8 inches)

Height (compressed)

418.4 mm (16.5 inches)

Width

465.7 mm (18.33 inches)

Depth

268.6 mm (10.57 inches)

Weight
Weight with packaging

11.3 kg (24.91 lb)

Weight with stand assembly
and cables

6.90 kg (15.21 lb)

Weight without stand assembly 3.38 kg (7.45 lb)
(For wall mount or VESA mount
considerations - no cables)
Weight of stand assembly

3.22 kg (7.09 lb)

Front frame gloss

Black Frame - 20 gloss unit (max.)

Environmental Characteristics
Model

AW2518HF

Compliant Standards
• ENERGY STAR certified Monitor
• EPEAT Silver registered in the U.S. EPEAT registration varies by country. See
www.epeat.net for registration status by country
• Arsenic-Free glass and Mercury-Free for the panel only
Temperature
Operating

0 °C to 40 °C (32 °F to 104 °F)

Non-operating

• Storage: -20 °C to 60 °C (-4 °F to 140 °F)
• Shipping: -20 °C to 60 °C (-4 °F to
140 °F)

Humidity
Operating

10% to 80% (non-condensing)

Non-operating

• Storage: 5% to 90% (non-condensing)
• Shipping: 5% to 90% (non-condensing)

Altitude
Operating

5,000 m (16,404 ft) (maximum)

About Your Monitor

| 15

Non-operating

12,192 m (40,000 ft) (maximum)

Thermal dissipation

• 221.8 BTU/hour (maximum)
• 60.0 BTU/hour (typical)

Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your
PC, the monitor can automatically reduce its power consumption when not in
use. This is referred to as Power Save Mode*. If the computer detects input from
the keyboard, mouse, or other input devices, the monitor automatically resumes
functioning. The following table shows the power consumption and signaling of
this automatic power saving feature.
VESA
Modes
Normal
operation

Horizontal
Sync
Active

Video

Vertical
Sync
Active

Active

Power
Indicator
Blue

Power
Consumption
65 W
(maximum)**
17.6 W (typical)

Active-off Inactive
mode

Inactive

Blanked

Amber
(blinking)

Less than 0.3 W

Switch off -

Off

Less than 0.3 W

Energy Star

Power Consumption

Pon

13.5 W

ETEC

43.1 kWh

16 |

About Your Monitor

The OSD functions only in the normal operation mode. When any button is
pressed in the Active-off mode, the following message will be displayed:

NOTE: The message may be slightly different according to the connected
input signal.
NOTE: This monitor is ENERGY STAR Qualified.
NOTE:
Pon: Power consumption of on mode as defined in Energy Star 7.0
version.
ETEC: Total energy consumption in kWh as defined in Energy Star 7.0
version.
* Zero power consumption in OFF mode can only be achieved by disconnecting
the main cable from the monitor.
** Maximum power consumption with max luminance, and USB active.
This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making
decisions about electrical tolerances or otherwise. No warranty as to accuracy or
completeness is expressed or implied.

About Your Monitor

| 17

Pin Assignments
DisplayPort Connector

Pin Number

18 |

20-pin Side of the Connected
Signal Cable

ML0(p)

GND

ML0(n)

ML1(p)

GND

ML1(n)

ML2(p)

GND

ML2(n)

ML3(p)

GND

ML3(n)

GND

AUX(p)

GND

AUX(n)

GND

Re-PWR

+3.3 V DP_PWR

About Your Monitor

HDMI Connector

Pin
Number

19-pin Side of the Connected
Signal Cable

TMDS DATA 2+

TMDS DATA 2 SHIELD

TMDS DATA 2-

TMDS DATA 1+

TMDS DATA 1 SHIELD

TMDS DATA 1-

TMDS DATA 0+

TMDS DATA 0 SHIELD

TMDS DATA 0-

TMDS CLOCK+

TMDS CLOCK SHIELD

TMDS CLOCK-

CEC

Reserved (N.C. on device)

DDC CLOCK (SCL)

DDC DATA (SDA)

DDC/CEC Ground

+5V POWER

HOT PLUG DETECT

Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor
automatically provides the computer system with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols so that
the system can configure itself and optimize the monitor settings. Most monitor
installations are automatic; you can select different settings if desired. For more
information about changing the monitor settings, see Operating the Monitor.

About Your Monitor

| 19

Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the
monitor.
NOTE: This monitor is Super-Speed USB 3.0 compatible.
Transfer Speed

Data Rate

Power Consumption*

Super-speed

5 Gbps

4.5 W (Max, each port)

High speed

480 Mbps

4.5 W (Max, each port)

Full speed

12 Mbps

4.5 W (Max, each port)

* Up to 2 A on USB downstream port (port with
BC1.2-compliant devices or normal USB devices.
USB Upstream Connector

Pin
Number

20 |

9-pin Side of the
Connector

VCC

D-

D+

GND

SSTX-

SSTX+

GND

SSRX-

SSRX+

About Your Monitor

battery icon) with

USB Downstream Connector

Pin
Number

9-pin Side of the
Connector

VCC

D-

D+

GND

SSRX-

SSRX+

GND

SSTX-

SSTX+

USB Ports
• 1 upstream - rear
• 2 downstream - rear
• 2 downstream - bottom
• Power Charging Port- the port with
battery icon; supports fast
current charging capability if the device is BC1.2 compatible.
NOTE: USB 3.0 functionality requires a USB 3.0-capable computer.
NOTE: The monitor's USB interface works only when the monitor is On or
in the power save mode. If you turn Off the monitor and then turn it On,
the attached peripherals may take a few seconds to resume normal
functionality.

About Your Monitor

| 21

LCD Monitor Quality and Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or
more pixels to become fixed in an unchanging state which are hard to see and
do not affect the display quality or usability. For more information on Dell
Monitor Quality and Pixel Policy, see Dell Support site at: http://
www.dell.com/support/monitors.

Maintenance Guidelines
Cleaning Your Monitor
CAUTION: Read and follow the Safety Instructions before cleaning the
monitor.
WARNING: Before cleaning the monitor, unplug the monitor power
cable from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking,
cleaning, or handling your monitor:
• To clean your anti-static screen, lightly dampen a soft, clean cloth with
water. If possible, use a special screen-cleaning tissue or solution suitable
for the anti-static coating. Do not use benzene, thinner, ammonia, abrasive
cleaners, or compressed air.
• Use a lightly-dampened, warm cloth to clean the monitor. Avoid using
detergent of any kind as some detergents leave a milky film on the monitor.
• If you notice white powder when you unpack your monitor, wipe it off with
a cloth.
• Handle your monitor with care as a darker-colored monitor may get
scratched and show white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn Off your monitor when not in use.

22 |

About Your Monitor

Setting Up the Monitor
Attaching the Stand
NOTE: The stand is detached when the monitor is shipped from the
factory.
NOTE: This is applicable for a monitor with a stand. When any other stand
is bought, please refer to the respective stand setup guide for the set-up
instructions.
To attach the monitor stand:
1. Place the monitor on a soft cloth or cushion.

2. Attach the stand riser till it snaps into place.

Setting Up the Monitor

| 23

3. Route and connect the necessary cables to the monitor, as shown in the
illustration.
a. Power cable
b. HDMI cable
c. DP cable (optional, cable not included)
d. USB upstream cable
e. USB downstream cables (optional, cable not included)

NOTE: Route each cable neatly so that the cables will be organized after
the cable cover is attached.
WARNING: Do not plug-in or turn-on the power to the monitor until you
are instructed to do so.
4. Slide the cable cover till it snaps into place.

NOTE: Ensure that the cables may pass through the bottom of the cable
cover.

24 |

Setting Up the Monitor

Connecting the Computer
WARNING: Before you begin any of the procedures in this section,
follow the Safety Instructions.
NOTE: Do not connect all cables to the computer at the same time.
NOTE: See also Attaching the Stand.
To connect your monitor to the computer:

1. Connect the other end of the connected DP or HDMI cable to your
computer.
2. Connect the upstream USB 3.0 port (cable supplied) to an appropriate
USB 3.0 port on your computer. (See Rear and Bottom View for details.)
3. Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the
monitor.
4. Plug the power cables for your computer and monitor into a nearby outlet.
5. Turn On the monitor and the computer.
If your monitor displays an image, installation is complete. If it does not
display an image, see Universal Serial Bus (USB) Specific Problems.
NOTE: The graphics are used for the purpose of illustration only.
Appearance of the computer may vary.

Setting Up the Monitor

| 25

Removing the Monitor Stand
NOTE: To prevent scratches on the LCD screen while removing the stand,
ensure that the monitor is placed on a soft, clean surface.
NOTE: This is applicable for a monitor with a stand. When any other stand
is bought, please refer to the respective stand setup guide for the set-up
instructions.
To remove the stand:
1. Turn off the monitor.
2. Unplug the cables from the computer.
3. Place the monitor on a soft cloth or cushion.
4. Using your thumbs, apply gentle pressure on the cable cover to horizontally
slide it off from the monitor.

5. Unplug the cables from the monitor.

26 |

Setting Up the Monitor

6. Press and hold the stand release button.

7. Lift the stand riser up and away from the monitor.

Setting Up the Monitor

| 27

Wall Mounting (Optional)

(Screw dimension: M4 x 10 mm).
Refer to the instructions that come with the VESA-compatible wall mounting kit.
1. Place the monitor panel on a soft cloth or cushion on a stable, flat table.
2. Remove the stand.
3. Use a Phillips crosshead screwdriver to remove the four screws securing the
plastic cover.
4. Attach the mounting bracket from the wall mounting kit to the monitor.
5. Mount the monitor on the wall by following the instructions that comes with
the wall mounting kit.
NOTE: For use only with UL-listed wall mount bracket with minimum
weight/load bearing capacity of 13.52 kg.

28 |

Setting Up the Monitor

Operating the Monitor
Power On the Monitor
Press the Power button to turn on the monitor.

Using the Front-Panel Controls
Use the control buttons on the front of the monitor to adjust settings.

The following table describes the front-panel buttons:
Front-Panel Button

Description
Use this button to choose from a list of preset color modes.

Shortcut key/
Preset Modes
Use this button to launch the Game Enhance Mode menu.

Shortcut key/
Game Enhance
Mode
Use this button to launch the Dark Stabilizer menu.

Shortcut key/
Dark Stabilizer

Operating the Monitor

| 29

Use this button to directly access the Brightness/Contrast
menu.

Shortcut key/
Brightness/
Contrast
Use the MENU button to launch the On-Screen Display
(OSD). See Accessing the Menu System.

Menu
Use this button to exit the OSD main menu.

Exit

Front-Panel Button
Use the buttons on the front of the monitor to adjust the image settings.

Front-Panel Button
1

Up
2

Down

Description
Use the Up button to adjust (increase ranges) items in the
OSD menu.
Use the Down button to adjust (decrease ranges) items in the
OSD menu.
Use the Select button to confirm your selection.

Select
Use the Back button to go back to the previous menu.

Back

30 |

Operating the Monitor

Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another
menu or exit the OSD menu, the monitor automatically saves those
changes. The changes are also saved if you change the settings and then
wait for the OSD menu to disappear.
1. Press the

button to launch the OSD menu and display the main menu.

2. Press the
and
buttons to move between the setting options. As you
move from one icon to another, the option name is highlighted. See the
following table for a complete list of all the options available for the
monitor.
3. Press the

button once to activate the highlighted option.

4. Press the

and

buttons to select the desired parameter.

5. Press
to enter the submenu and then use the directional buttons,
according to the indicators on the menu, to make your changes.
6. Select the

button to return to the main menu.

Operating the Monitor

| 31

Icon

Menu and
Submenus

Description

Game

Use this menu to personalize your visual gameplay experience.

Preset Modes Allows you to choose from a list of preset color modes.

• Standard: Loads the monitor's default color settings. This is
the default preset mode.
• FPS: Loads color settings ideal for First-Person Shooter
games.
• RTS: Loads color settings ideal for Real-Time Strategy
games.
• RPG: Loads color settings ideal for Role-Playing games.
• Game 1/Game 2/Game 3: Allows you to customize the
color settings for your gaming needs.

32 |

Operating the Monitor

Preset Modes • ComfortView: Decreases the level of blue light emitted
from the screen to make viewing more comfortable for your
eyes.

WARNING: The possible long-term effects of
blue light emission from the monitor may cause
personal injury such as digital eye strain, eye
fatigue and damage to the eyes. Using monitor for
extended periods of time may also cause pain in
parts of body such as neck, arm, back and
shoulder.
To reduce the risk of eye strain and neck/arm/back/
shoulder pain from using the monitor for long periods of
time, we suggest you to:
1. Set the distance of the screen between 20 inches to 28
inches (50cm-70cm) from your eyes.
2. Blink frequently to moisten your eyes or wet your eyes
with water after prolonged usage of the monitor.
3. Take regular and frequent breaks for 20 minutes every
two hours.
4. Look away from your monitor and gaze at a distant
object at 20 feet away for at least 20 seconds during
the breaks.
5. Perform stretches to relieve tension in the neck, arm,
back, and shoulders during the breaks.
• Warm: Increases the color temperature. The screen
appears warmer with a red/yellow tint.
• Cool: Decreases the color temperature. The screen appears
cooler with a blue tint.
• Custom Color: Allows you to manually adjust the color
settings. Press the
and
buttons to adjust the three
colors (R, G, B) values and create your own preset color
mode.

Operating the Monitor

| 33

Game Enhance The feature offers three available functions to enhance your
Mode
gameplay experience.

• Off
Select to disable the functions under Game Enhance Mode.
• Timer
Allows you to disable or enable the timer at the upper left
corner of the display. The timer shows the time elapsed since
the game starts. Select an option from the time-interval list to
measure your target game rate.
• Frame Rate
Selecting On allows you to display the current frames per
second when playing games. The higher the rate, the
smoother the motion appears.
• Display Alignment
Activate the function to help ensure the perfect alignment of
the video contents from multiple displays.
Response Time Allows you to set the Response Time to Normal, Fast or
Super Fast.

34 |

Operating the Monitor

Dark Stabilizer The feature improves the visibility in the dark gaming
scenarios. The higher the value (between 0 to 3), the better
visibility in dark area of the display image.

Hue

This feature can shift the color of the video image to green or
purple. This is used to adjust the desired flesh tone color. Use
or

to adjust the hue level from 0 to 100.

Use

to increase the green shade of the video image.

Use

to increase the purple shade of the video image.

NOTE: Hue adjustment is available only when you select FPS,
RTS, or RPG preset mode.
Saturation

This feature can adjust the color saturation of the video image.
Use

to adjust the saturation level from 0 to 100.

Use
to increase the colorful appearance of the video
image.
to increase the monochrome appearance of the video
Use
image.
NOTE: Saturation adjustment is available only when you
select FPS, RTS, or RPG preset mode.
Reset Game

Select this option to restore default game settings.

Operating the Monitor

| 35

Brightness/
Contrast

Brightness

Use this menu to activate Brightness/Contrast adjustment.

Brightness adjusts the luminance of the backlight.
Press the

button to increase the brightness and press the

button to decrease the brightness (min. 0 / max. 100).
Contrast

Adjust the Brightness first, and then adjust the Contrast only
if further adjustment is necessary.
Press the
button to increase the contrast and press the
button to decrease the contrast (min. 0 / max. 100).
The Contrast function adjusts the degree of difference
between darkness and lightness on the monitor screen.

36 |

Operating the Monitor

Input Source

Use the Input Source menu to select between the different
video signals that may be connected to your monitor.

Select the DP input when you are using the DP connector.

HDMI 1
HDMI 2

Select the HDMI 1 or HDMI 2 input when you are using the
HDMI connectors.

Auto Select

Turning on the function allows you to scan for available input
sources.

Reset Input
Source

Reset your monitor input settings to the factory settings.

Operating the Monitor

| 37

Display

Use Display to adjust images.

Aspect Ratio

Adjusts the image ratio to Wide 16:9, Auto Resize, 4:3, or
1:1.

Input Color
Format

Allows you to set the video input mode to:
RGB: Select this option if your monitor is connected to a
computer (or DVD player) using the DP or HDMI cable.
YPbPr: Select this option if your DVD player supports only
YPbPr output.

Sharpness

This feature can make the image look sharper or softer. Use
or

Dynamic
Contrast

to adjust the sharpness level from 0 to 100.

Allows you to increase the level of contrast to provide sharper
and more detailed image quality.
Press the
or "Off".

button to select the Dynamic Contrast "On"

NOTE: Dynamic Contrast provides higher contrast if you
select these preset modes: FPS, RTS, RPG, Game 1, Game 2,
and Game 3.
Reset Display Select this option to restore default display settings.

38 |

Operating the Monitor

Audio

Volume

Allows you to set the volume level of headphone output.
Use

Reset Audio

to adjust the volume level from 0 to 100.

Select this option to restore default audio settings.

Operating the Monitor

| 39

Select this option to adjust the settings of the OSD, such as,
the languages of the OSD, the amount of time the menu
remains on screen, and so on.

Language

Set the OSD display to one of the eight languages (English,
Spanish, French, German, Brazilian Portuguese, Russian,
Simplified Chinese, or Japanese).

Transparency

Select this option to change the menu transparency by
pressing the

Timer

and

buttons (min. 0 / max. 100).

Sets the length of time the OSD will remain active after the
last time you pressed a button.
or
to adjust the slider in 1 second increments, from
Use
5 to 60 seconds.

Reset Menu

40 |

Reset all OSD settings to the factory preset values.

Operating the Monitor

Personalize

Shortcut Key 1 Allows you to choose a feature from Preset Modes, Game
Shortcut Key 2 Enhance Mode, Dark Stabilizer, Brightness/Contrast, Input
Source, Aspect Ratio, or Volume and set it as a shortcut key.
Shortcut Key 3
Shortcut Key 4
Power Button Allows you to set the power LED indicator On or Off to save
energy.
LED
USB

Allows you to enable or disable USB function during monitor
standby mode.
NOTE: USB ON/OFF under standby mode is only available
when the USB upstream cable is unplugged. This option will
be grayed out when the USB upstream cable plugs in.

Reset all settings under the Personalize menu to the factory
Reset
Personalization preset values.

Operating the Monitor

| 41

Others

Display Info
DDC/CI

Displays the monitor's current settings.
DDC/CI (Display Data Channel/Command Interface) allows
your monitor parameters (brightness, color balance, and etc.)
to be adjustable via the software on your computer.
You can disable this feature by selecting Off.
Enable this feature for best user experience and optimum
performance of your monitor.

42 |

Operating the Monitor

LCD
Conditioning

Helps reduce minor cases of image retention. Depending on
the degree of image retention, the program may take some
time to run. You can enable this feature by selecting On.

Reset Others

Reset all settings under the Others menu to the factory preset
values.

Factory Reset Reset all settings to the factory preset values.

Operating the Monitor

| 43

OSD Warning Message
When the Dynamic Contrast feature is enabled (in these preset modes: FPS,
RTS, RPG, Game 1, Game 2, or Game 3), the manual brightness adjustment is
disabled.

When the monitor does not support a particular resolution mode, you will see the
following message:

NOTE: The message may be slightly different according to the connected
input signal.
This means that the monitor cannot synchronize with the signal that it is receiving
from the computer. See Monitor Specifications for the Horizontal and Vertical
frequency ranges addressable by this monitor. Recommended mode is 1920 x
1080.
You will see the following message before the DDC/CI function is disabled:

44 |

Operating the Monitor

When the monitor enters the Power Save mode, the following message appears:

Activate the computer and wake up the monitor to gain access to the OSD.
NOTE: The message may be slightly different according to the connected
input signal.
If you press any button other than the power button, the following message will
appear depending on the selected input:

NOTE: The message may be slightly different according to the connected
input signal.
If either HDMI or DP input is selected and the corresponding cable is not
connected, a floating dialog box as shown below appears.

NOTE: The message may be slightly different according to the connected
input signal.
See Troubleshooting for more information.

Operating the Monitor

| 45

Setting the Maximum Resolution
To set the maximum resolution for the monitor:
In Windows® 7, Windows® 8, and Windows® 8.1:
1. For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch
to classic desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the Dropdown list of the Screen Resolution and select 1920 x 1080.
4. Click OK.
In Windows® 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click the dropdown list of Resolution and select 1920 x 1080.
4. Click Apply.
If you do not see 1920 x 1080 as an option, you may need to update your
graphics driver. Depending on your computer, complete one of the following
procedures:
If you have a Dell desktop or portable computer:
• Go to http://www.dell.com/support, enter your service tag, and
download the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
• Go to the support site for your computer and download the latest graphic
drivers.
• Go to your graphics card website and download the latest graphic drivers.

46 |

Operating the Monitor

Using the Tilt, Swivel, and Vertical Extension
NOTE: This is applicable for a monitor with a stand. When any other stand
is bought, please refer to the respective stand setup guide for set-up
instructions.
Tilt, Swivel
With the stand attached to the monitor, you can tilt and swivel the monitor for
the most comfortable viewing angle.

NOTE: The stand is detached when the monitor is shipped from the
factory.

Operating the Monitor

| 47

Vertical Extension
NOTE: The stand extends vertically up to 130 mm. The figure below
illustrates how to extend the stand vertically.

Rotating the Monitor
Before you rotate the monitor, your monitor should be fully vertically extended
(Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the
monitor.

48 |

Operating the Monitor

Rotate clockwise

Rotate counterclockwise

NOTE: To use the Display Rotation function (Landscape versus Portrait
view) with your Dell computer, you require an updated graphics driver
that is not included with this monitor. To download the graphics driver, go
to www.dell.com/support and see the Download section for Video
Drivers for latest driver updates.

Operating the Monitor

| 49

NOTE: When in the Portrait View Mode, you may experience
performance degradation in graphic-intensive applications (3D Gaming
and etc.).

Adjusting the Rotation Display Settings of Your System
After you have rotated your monitor, you need to complete the procedure
below to adjust the Rotation Display Settings of your system.
NOTE: If you are using the monitor with a non-Dell computer, you need
to go the graphics driver website or your computer manufacturer website
for information on rotating the 'contents' on your display.
To adjust the Rotation Display Settings:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab and click Advanced.
3. If you have an ATI graphics card, select the Rotation tab and set the
preferred rotation.
4. If you have an nVidia graphics card, click the nVidia tab, in the left-hand
column select NVRotate, and then select the preferred rotation.
5. If you have an Intel® graphics card, select the Intel graphics tab, click
Graphic Properties, select the Rotation tab, and then set the preferred
rotation.
NOTE: If you do not see the rotation option or it is not working correctly,
go to www.dell.com/support and download the latest driver for your
graphics card.

50 |

Operating the Monitor

Troubleshooting
WARNING: Before you begin any of the procedures in this section,
follow the Safety Instructions.

Self-Test
Your monitor provides a self-test feature that allows you to check whether your
monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by
performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black background),
if the monitor cannot sense a video signal and is working correctly. While in selftest mode, the power LED remains blue. Also, depending upon the selected
input, the dialog shown below will continuously scroll through the screen.

NOTE: The message may be slightly different according to the connected
input signal.
4. This box also appears during normal system operation, if the video cable
becomes disconnected or damaged.
5. Turn Off your monitor and reconnect the video cable; then turn On both
your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check
your video controller and computer, because your monitor is functioning
properly.

Troubleshooting

| 51

Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or
with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is
unplugged and the monitor is in self-test mode.

To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the
screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The
monitor then goes into the self-test mode.
3. Press and hold Button 3 for 5 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press Button 3 again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, and white
screens.
The test is complete when the white screen appears. To exit, press Button 3
again.
If you do not detect any screen abnormalities upon using the built-in diagnostic
tool, the monitor is functioning properly. Check the video card and computer.

52 |

Troubleshooting

Common Problems
The following table contains general information about common monitor
problems you might encounter and the possible solutions:
Common
Symptoms

What You
Experience

Possible Solutions

No Video/
Power LED off

No picture

• Ensure that the video cable connecting the
monitor and the computer is properly connected
and secure.
• Verify that the power outlet is functioning
properly using any other electrical equipment.
• Ensure that the power button is depressed fully.
• Ensure that the correct input source is selected in
the Input Source menu.

No Video/
Power LED on

No picture or no • Increase brightness & contrast controls via OSD.
brightness
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video cable
connector.
• Run the built-in diagnostics.
• Ensure that the correct input source is selected in
the Input Source menu.

Poor Focus

Picture is fuzzy,
blurry, or
ghosting

Shaky/Jittery
Video

Wavy picture or • Reset the monitor to factory settings.
fine movement • Check environmental factors.
• Relocate the monitor and test in another room.

Missing Pixels

LCD screen has
spots

• Cycle power On-Off.
• Pixel that is permanently Off is a natural defect
that can occur in LCD technology.
• For more information on Dell Monitor Quality
and Pixel Policy, see Dell Support site at: http:/
/www.dell.com/support/monitors.

Stuck-on Pixels

LCD screen has
bright spots

• Cycle power On-Off.
• Pixel that is permanently off is a natural defect
that can occur in LCD technology.
• For more information on Dell Monitor Quality
and Pixel Policy, see Dell Support site at: http:/
/www.dell.com/support/monitors.

• Eliminate video extension cables.
• Reset the monitor to factory settings.
• Change the video resolution to the correct
aspect ratio.

Troubleshooting

| 53

Brightness
Problems

Picture too dim
or too bright

• Reset the monitor to factory settings.
• Adjust brightness & contrast controls via OSD.

Geometric
Distortion

Screen not
centered
correctly

• Reset the monitor to factory settings.

Horizontal/
Vertical Lines

Screen has one
or more lines

• Reset the monitor to factory settings.
• Perform monitor self-test feature check and
determine if these lines are also in self-test mode.
• Check for bent or broken pins in the video cable
connector.
• Run the built-in diagnostics.

Synchronization Screen is
Problems
scrambled or
appears torn

• Reset the monitor to factory settings.
• Perform monitor self-test feature check to
determine if the scrambled screen appears in
self-test mode.
• Check for bent or broken pins in the video cable
connector.
• Restart the computer in the safe mode.

Safety Related
Issues

Visible signs of
smoke or sparks

• Do not perform any troubleshooting steps.
• Contact Dell immediately.

Intermittent
Problems

Monitor
malfunctions on
& off

• Ensure that the video cable connecting the
monitor to the computer is connected properly
and is secure.
• Reset the monitor to factory settings.
• Perform monitor self-test feature check to
determine if the intermittent problem occurs in
self-test mode.

Missing Color

Picture missing
color

• Perform monitor self-test feature check.
• Ensure that the video cable connecting the
monitor to the computer is connected properly
and is secure.
• Check for bent or broken pins in the video cable
connector.

54 |

Troubleshooting

Wrong Color

Picture color not • Change the settings of the Preset Modes in the
Game menu OSD depending on the application.
good
• Adjust R/G/B value under Custom Color in
Game menu OSD.
• Run the built-in diagnostics.

Image retention
from a static
image left on the
monitor for a
long period of
time

Faint shadow
• Use the Power Management feature to turn off
from the static
the monitor at all times when not in use (for more
image displayed
information, see Power Management Modes).
appears on the • Alternatively, use a dynamically changing
screen
screensaver.

Product Specific Problems
Specific
Symptoms
Screen image is
too small

What You
Experience

Image is
• Reset the monitor to factory settings.
centered on
screen, but does
not fill entire
viewing area

OSD does not
Cannot adjust
the monitor with appear on the
the buttons on
screen
the front panel
No Input Signal
when user
controls are
pressed

Possible Solutions

• Turn Off the monitor, unplug the power cord,
plug it back, and then turn On the monitor.

No picture, the • Check the signal source. Ensure the computer is
LED light is blue
not in the power saving mode by moving the
mouse or pressing any key on the keyboard.
• Check whether the signal cable is plugged in
properly. Re-plug the signal cable if necessary.
• Reset the computer or video player.

The picture does The picture
not fill the entire cannot fill the
screen
height or width
of the screen

• Due to different video formats (aspect ratio) of
DVDs, the monitor may display in full screen.
• Run the built-in diagnostics.

Troubleshooting

| 55

Universal Serial Bus (USB) Specific Problems
Specific
Symptoms

What You
Experience

Possible Solutions

USB interface is USB peripherals • Check that your monitor is turned On.
are not working • Reconnect the upstream cable to your computer.
not working
• Reconnect the USB peripherals (downstream
connector).
• Switch Off and then turn On the monitor again.
• Reboot the computer.
• Some USB devices like external portable HDD
require higher electric current; connect the
device directly to the computer system.
High Speed USB High Speed USB • Check that your computer is USB 3.0-capable.
3.0 interface is 3.0 peripherals • Some computers have USB 3.0, USB 2.0, and
slow
working slowly
USB 1.1 ports. Ensure that the correct USB port is
or not working at
used.
all
• Reconnect the upstream cable to your computer.
• Reconnect the USB peripherals (downstream
connector).
• Reboot the computer.
Wireless USB
peripherals stop
working when a
USB 3.0 device
is plugged in

56 |

Wireless USB
peripherals
responding
slowly or only
working as the
distance
between itself
and its receiver
decreases

Troubleshooting

• Increase the distance between the USB 3.0
peripherals and the wireless USB receiver.
• Position your wireless USB receiver as close as
possible to the wireless USB peripherals.
• Use a USB-extender cable to position the
wireless USB receiver as far away as possible
from the USB 3.0 port.

Appendix
WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Safety, Environmental, and
Regulatory Information (SERI).

FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory
compliance website located at www.dell.com/regulatory_compliance.

Contact Dell
For customers in the United States, call 800-WWW-DELL (800-9993355).
NOTE: If you do not have an active Internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.
Dell provides several online and telephone-based support and service
options. Availability varies by country and product, and some services may
not be available in your area.
• Online technical assistance — www.dell.com/support/monitors
• Contacting Dell — www.dell.com/contactdell

Appendix

| 57

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