Dell 1600n Laser Multi Function Printer Owner’s Manual User Owner's En Us

Dell-1600N-Multifunction-Mono-Laser-Printer-Owners-Manual-113411 dell-1600n-multifunction-mono-laser-printer-owners-manual-113411

User Manual: Dell dell-1600n Dell Laser Multi-Function Printer 1600n Owner’s Manual

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Dell™ Laser Multi-Function Printer 1600n

Owner’s Manual
Look Inside For:
• Preparing Your Multi-Function Printer
• Understanding the Software
• Loading Print Media
• Using Your Multi-Function Printer
• Maintenance
• Troubleshooting
• Installing Options

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Order Toner Cartridges
Dell™ toner cartridges are available only through Dell. You can order toner cartridges online at
www.dell.com/supplies or by phone.
USA

877-INK-2-YOU

Austria

08 20 - 24 05 30 35

Belgium

02.713 1590

Canada

877-501-4803

Chile

123-0-020-3397
800-20-1385

China

800-858-2920

Colombia

01800-9-155676

Denmark

3287 5215

Finland

09 2533 1411

France

0825387247

Germany

0800 2873355

Ireland

1850 707 407

Italy

800602705

Luxembourg

02.713 1590

Mexico

866-851-1754

Netherlands

020 - 674 4881

Norway

231622 64

Portugal

21 4220710

Puerto Rico

866-851-1760

Spain

902120385

Sweden

08 587 705 81

Switzerland

0848 801 888

UK

0870 907 4574

NOTE: If your country is not listed, contact your Dell distributor to order supplies.

ii

Toner cartridge

Part number

3,000 page toner

K4671

5,000 page toner

P4210

Understanding the Multi-Function Printer
1

12
14

13

2

3
10

4

11

9
5

8
6

7

#

Use the:

When you want to:

1

Automatic Document
Feeder (ADF)

Load the document for copying, scanning, or sending faxes.

2

Operator Panel

Operate the multi-function printer.

3

Paper Output Extension Keep print media from falling off the front output tray.

4

Express Service Code

Identify your multi-function printer when you use
support.dell.com or contact technical support.
Enter the Express Service Code to direct your call when
contacting technical support. The Express Service Code is
not available in all countries.

5

Manual Feeder

Load print media one sheet at a time.

6

Tray 1

Load paper into the standard Tray 1.

7

Optional Tray 2

Load paper into the optional Tray 2.

8

Front Cover

Access the toner cartridge.

9

Front Output Tray

Hold paper as it exits the front of the multi-function
printer.

10

ADF Output Tray

Hold the document as it exit the ADF.

11

Scanner Glass

Place a document on the scanner glass for copying, scanning
and sending faxes.

12

Cover

Open to place a document on the scanner glass.
iii

#

Use the:

When you want to:

13

Document Input Tray

Load the document for copying, scanning and sending
faxes.

14

Document Guides

Ensure proper document feeding.

15

23
22

16

21
20
19
18

17

iv

#

Use the:

When you want to:

15

Rear Cover

Open to remove the paper jams and use the rear output slot
when you print the documents from the manual feeder.

16

Rear Output Slot

Hold paper as it exits at the rear of the multi-function
printer.

17

Power Switch and AC
Power Cord Connector

Supply power to the multi-function printer.

18

Phone Connector

Connect additional devices, such as a telephone or
answering machine, to the multi-function printer
(Optional). If the phone communication is serial in
your country (such as Germany, Sweden, Denmark,
Austria, Belgium, Italy, France and Switzerland), remove the
plug from the Phone connector ( ) and insert the
supplied terminator.

19

Wall Jack Connector

Connect the telephone line to your multi-function printer.

20

Optional Tray 2 Cable
Connector

Connect the optional Tray 2 to your multi-function printer.

21

USB Cable Connector

Insert the USB cable.

22

Network Port

Connect the multi-function printer to the network port.

23

Control Board Cover

Install the optional memory card.

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your multi-function printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

____________________
Information in this document is subject to change without notice.
© 2004 Dell Inc.. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, DELL logo, Dell ScanCenter and Dell Toner Management System are
trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.
PaperPort is a registered trademark of ScanSoft, Inc.
Adobe and PhotoShop are registered trademarks of Adobe Systems Incorporated.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the
marks and names of their products. Dell Inc. disclaims any proprietary interest in trademarks and trade
names other than its own.
____________________

v

Contents

Understanding the Multi-Function Printer . . . . . . . . . . . . . . . . . . iii
CAUTION: SAFETY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . 1

1 Preparing Your Multi-Function Printer
Unlocking the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Using the Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Copy Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Common Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Changing the Display Language. . . . . . . . . . . . . . . . . . . . . . . . . . 7
Set Up Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting the Machine ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using the Number Keypad to Enter Characters . . . . . . . . . . . . . . . 8
Setting the Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Set Up Networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Attach Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Print and Check the Network Set-Up Page . . . . . . . . . . . . . . . . . 12
Run the Installation Software. . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2 Understanding the Software
Software Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installing Dell Software For Local Printing . . . . . . . . . . . . . . . . . 17
Windows XP:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Windows 2000: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Windows 98SE:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Windows Me:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
vi

Contents

Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Installing Dell Software For Network Printing . . . . . . . . . . . . . . . 20
Uninstalling Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3 Loading Print Media
Print Media Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Loading Paper and Transparencies . . . . . . . . . . . . . . . . . . . . . . . 27
Loading Paper Into the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . 27
Loading Paper Into the Manual Feeder . . . . . . . . . . . . . . . . . . . . 31
Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Setting the Paper Size and Type. . . . . . . . . . . . . . . . . . . . . . . . . 35
Setting the Paper Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Setting the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Placing Documents on the Scanner Glass . . . . . . . . . . . . . . . . . . 36
Loading Documents Into the ADF . . . . . . . . . . . . . . . . . . . . . . . . 37

4 Using Your Multi-Function Printer
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Accessing Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Making Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using Copy Features With the  Button. . . . . . . . . . . . . 41
Copy Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Scanning from Operator Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Scanning Using the Windows Image Acquisition (WIA) Driver . . . 46

Contents

vii

Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Sending a Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Receiving a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Fax Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using an Answering Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using a Computer Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

5 Maintenance
Replacing the ADF Rubber Pad . . . . . . . . . . . . . . . . . . . . . . . . . 56
Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Cleaning Your Multi-Function Printer . . . . . . . . . . . . . . . . . . . . . 61
Cleaning the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Cleaning the Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Cleaning the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Cleaning the Drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

6 Troubleshooting
Clearing Jams in the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Clearing Jams in the Paper Tray. . . . . . . . . . . . . . . . . . . . . . . . . 68
Paper Feed Jam (Tray 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Paper Exit Jam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Fuser Area Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Manual Feeder Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Paper Feed Jam (Optional Tray 2) . . . . . . . . . . . . . . . . . . . . . . . . 73
Tips for Avoiding Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
More Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

viii

Contents

7 Installing Options
Precautions When Installing Printer Options . . . . . . . . . . . . . . . . 76
Installing Printer Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Removing the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Installing an Optional Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

8 Contacting Dell
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Automated Order-Status Service . . . . . . . . . . . . . . . . . . . . . . . . 85
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

9 Appendix
Limited Warranties and Return Policy. . . . . . . . . . . . . . . . . . . . 104
Limited Warranty for Dell-Branded Hardware Products
(U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Total Satisfaction" Return Policy (U.S. Only) . . . . . . . . . . . . . . . 107
Limited Warranty Terms for Dell-Branded Hardware Products
(Canada Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
"Total Satisfaction" Return Policy (Canada Only). . . . . . . . . . . . . 110
Dell Software and Peripherals (Canada Only) . . . . . . . . . . . . . . . 111
1-Year End-User Manufacturer Guarantee
(Latin America and the Caribbean Only) . . . . . . . . . . . . . . . . . . 112
Dell Inc.
Ink and Toner Cartridges Limited Warranties . . . . . . . . . . . . . . 114
Ink and Toner Cartridges Limited Warranty
(U.S. and Canada Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Ink and Toner Cartridges Limited Warranty
(Latin America Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
NOM Information (Mexico Only) . . . . . . . . . . . . . . . . . . . . . . . . 119

Contents

ix

Dell™ Software License Agreement . . . . . . . . . . . . . . . . . . . . . 120
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
U.S. Government Restricted Rights . . . . . . . . . . . . . . . . . . . . . . 121
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

x

Contents

CAUTION: SAFETY INFORMATION
Use the following safety guidelines to help ensure your own personal
safety and to help protect your system and working environment from
potential damage.
•

Your product uses a laser.

CAUTION: U s e o f c o n t r o l s o r a d j u s t m e n t s o r p e r f o r m a n c e
of procedures other than those specified herein may result
i n h a z a r d o u s r a d i a t i o n exp o s u r e .

•

Your product uses a printing process that heats the print media,
and heat can cause certain media to release emissions. You must
understand the section in your operating instructions that
discusses the guidelines for selecting appropriate print media to
avoid the possibility of harmful emissions.

CAUTION: If your product is not marked with this symbol
must be connected to an electrical outlet that is properly
grounded.

, it

•

The power cord must be connected to an electrical outlet that is
near the product and easily accessible.

•

Refer service or repairs, other than those described in the
operating instructions, to a professional service person.

•

This product is designed to meet safety standards with the use of
specific Dell-authorized components. The safety features of
some parts may not always be obvious. Dell disclaims liability
associated with use of non-Dell-authorized components.

CAUTION: Do not use this product during a lightning storm.

2

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SECTION 1

P r e p a r i n g Yo u r
Multi-Function Printer
Unlocking the Scanner
Using the Operator Panel
Changing the Display Language
Set Up Faxing
Set Up Networking

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Unlocking the Scanner
1

Remove the label completely from the scanner module by gently pulling it. The scan
unlock switch automatically moves FORWARD to the unlock position.

NOTE: When you are moving the multi-function printer
or do not intend to use it for a long period of time,
move the switch BACKWARD to the lock position, as
shown.
To scan or copy a document, the switch must be unlocked.

4

Pr eparing Yo ur Multi-Fu nction Pr inter

Using the Operator Panel
If you have not already done so, follow the steps on the Setup Diagram (poster) to complete
the hardware installation.
Use the multi-function printer operator panel to scan, copy, and fax.
Copy Keys

Common Keys

Fax Keys

Scan Keys

Copy Keys

➋
➊
➀

➌

Press:

To:

➍

➊

Use copy layout features, such as Auto Fit,
Clone, Collation, 2-sided, 2/4 Up (multiple pages
on a sheet), and Poster copying.

➎

➋

Enter the number of copies.

➌

Reduce or enlarge a copy.

➍

Optimize the copy quality for documents
containing photos, text, or mixed photos and
text.

➎

Adjust the contrastof the output copy for the
current copy job.

➏

Start a copy.

➏

Pr eparing Yo ur Multi-Function Pr inter

5

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Common Keys

➋
➊

➌ ➍
➎

Press:

To:

➊

Enter Menu mode and scroll through the available
menus.

➋

Scroll through the options available for the selected
menu item.

➌

Confirm the selection on the display.

➍

Exit the menu and return to Standby mode.

➎

Stop an operation at any time, or return to the default
settings.

Fax Keys

➍

➊

➎

➌

To:

➊

Store, edit and search frequently-dialed fax
numbers for automatic speed dialing.
It also allows you to print a Phonebook list.

➏
➋

Press:

➐

➋

Send a fax.

➌

Dial a number or enter alphanumeric characters.

➍

Send a fax to multiple destinations.

➎

Adjust the resolution of the scanned document
for the current fax job.

➏

Redial the last number in Standby mode or insert
a pause into a fax number in edit mode.

➐

Engage the telephone line.

Scan Keys

➊
➋
6

Press:

To:

➊

Access a list of your PC software programs that an
image can be scanned to. You must create the scan list
using the Dell software (Printer Settings Utility)
provided with your multi-function printer.

➋

Start a scan.

Pr eparing Yo ur Multi-Fu nction Pr inter

Changing the Display Language
To change the displayed language that on the operator panel displays, follow these steps:
1

Press  until “Printer Setup” appears on the top line of the display.

2

Press the scroll button ( or ) until “Language” appears on the bottom line of the
display.

3

Press . The current setting appears on the bottom line of the display.

4

Press the scroll button ( or ) until the language you want appears on the display.
The available languages are English, French, German, Italian, and Spanish.

5

Press  to save the selection.

6

To return to Standby mode, press .

Set Up Faxing
Setting the Machine ID
In most countries, you are required by law to indicate your fax number on any fax you send.
The Machine ID, containing your telephone number and name or company name, will be
printed at the top of each page sent from your multi-function printer.
1

Press  until “Printer Setup” appears on the top line of the display. The
first available menu item, “Machine ID” displays on the bottom line.

2

Press . The display asks you to enter the fax number.

3

If there is a number already set, the number appears.

4

Enter your fax number using the number keypad.
NOTE: If you make a mistake while entering numbers, press the left scroll ( ) button to
delete the last digit.

5

Press  when the number on the display is correct. The display asks you to
enter the ID.

6

Enter your name or company name using the number keypad.

Pr eparing Yo ur Multi-Function Pr inter

7

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7

You can enter alphanumeric characters using the number keypad, including special
symbols by pressing the 0 button.
For details on how to use the number keypad to enter alphanumeric characters, see
below.

8

Press  when the name on the display is correct.

9

Press  to return to Standby mode.

Using the Number Keypad to Enter Characters
•

When prompted to enter a letter, press the appropriate button
until the correct letter appears on the display.
For example, to enter the letter O, press 6.

•

To enter additional letters, repeat the first step.

•

Each time you press 6, the display shows a different letter, M, N,
O and finally 6.

•

Press 1 enter a space, or press 0 to enter special characters.

•

Press  when you are finished.

Changing Numbers or Names

If you make a mistake while entering a number or name, press the left ( ) button to delete
the last digit or character. Then enter the correct number or character.
Inserting a Pause

For some telephone systems, it is necessary to dial an access code and listen for a second dial
tone. A pause must be entered in order for the access code to function. For example, enter
the access code 9 and then press  before entering the telephone number. A
“–” appears on the display to indicate when a pause is entered.

8

Pr eparing Yo ur Multi-Fu nction Pr inter

Setting the Time and Date
The time and date are printed on all faxes.
NOTE: It may be necessary to reset the correct time and date if loss of power to the
multi-function printer occurs.
1

Press  until “Printer Setup” appears on the top line of the display.

2

Press the scroll button ( or ) to display “Date & Time” on the bottom line and
press .

3

Enter the correct time and date using the number keypad.
You can also use the scroll button ( or ) to move the cursor under the digit you want
to correct and enter a new number.

4

To set a 12-hour format, press the

or the

button and select “AM” or “PM”.

To set a 24-hour format, press  until “Printer Setup” appears on the
display. Press the scroll button ( or ) to display “Clock Mode” and press
. Then select the 24-hour format using the scroll button ( or ) and press
.
5

Press  when the time and date on the display is correct.
NOTE: The multi-function printer beeps and does not allow you to proceed to the next step if a
wrong number is entered.

Storing a Number for Speed Dialing
1

Press  on the operator panel.

2

Press  or the scroll button ( or ) to display “Store&Edit” on the
bottom line of the display. Press .

3

Press  when “Speed Dials” appears on the display.

4

Enter a one, two or three-digit speed dial number between 0 and 199, using the
number keypad and press .
Or select the location by pressing the scroll button ( or ) and then press .
If a number is already stored in the location you chose, the display shows the number
to allow you to change it. To start over with another speed-dial number, press
.

5

Enter the number you want to store using the number keypad and press .

Pr eparing Yo ur Multi-Function Pr inter

9

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To insert a pause between numbers, press  and a “-” appears on the
display.
6

To assign a name to the number, enter the name. For details about how to enter
names, see "Using the Number Keypad to Enter Characters" on page 8.
OR
If you do not want to assign a name, skip this step.

7

Press  when the name appears correctly or without entering a name.

8

To store more fax numbers, repeat steps 4 through 7.
OR
To return to Standby mode, press  or .

Setting Group Dial
1

Press  on the operator panel.

2

Press  or the scroll button ( or ) to display “Store&Edit” on the
bottom line of the display. Press .

3

Press the scroll button ( or ) to display “Group Dials” on the bottom line and
press .

4

Press  when “New” displays on the bottom line.

5

Enter a group number between 0 and 199 and press .
Or select the location you want by pressing the scroll button ( or ) and then press
.
If a number is already stored in the location you chose, the display shows the number
to allow you to change it. To start over with another speed-dial number, press
.

6

Enter a one, two or three-digit speed number you want to assign to the group and press
.
Or select the location by pressing the scroll button ( or ) and then press .
If a number is already stored in the location you chose, the display shows the number
to allow you to change it. To start over with another group-dial number, press
.

10

7

Repeat step 6 to enter other speed dial numbers into the group.

8

Press  when you have entered all of the desired numbers. The display
prompts you to enter a group name (ID: ).

9

To assign a name to the group, enter the name.

Pr eparing Yo ur Multi-Fu nction Pr inter

OR
If you do not want to assign a name, skip this step.
10

Press  when the name appears correctly or without entering a name.

11

If you want to assign another group, repeat from step 4.
OR
To return to Standby mode, press .

Set Up Networking
A print server is any designated computer that centrally manages all client print jobs. If you
are sharing your multi-function printer in a small workgroup environment and want to
control all print jobs on the network, follow these instructions to attach the multi-function
printer to a print server.
NOTE: For additional network set-up configurations, see your User’s Guide.

Attach Cables
1

Make sure the multi-function printer is powered off and unplugged.

2

Connect one end of a standard category 5 Unshielded Twisted Pair (UTP) network
cable into a LAN drop or hub, and the other end into the Ethernet network port on
the back of the multi-function printer. The multi-function printer automatically
adjusts for the network speed.

Pr eparing Yo ur Multi-Function Pr inter

11

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3

Connect one end of the multi-function printer power cord into the socket at the back
of the multi-function printer and the other end into a properly grounded outlet.

4

Power on the multi-function printer.
After the multi-function printer completes its internal tests, the operator panel reports
a “READY” stats.
If the operator panel does not show a “READY” state when the multi-function printer
is powered on, make sure the power cord is firmly plugged in to the back of the
multi-function printer and the electrical outlet.
If the multi-function printer is on but does not print, power off the multi-function
printer and wait 30 seconds. Power on the multi-function printer again, and it should
reset and return to a “READY” state.

Print and Check the Network Set-Up Page
1

When the operator panel displays “READY”, press  until “Network
Setup” appears.

2

Press the scroll button ( or ) to display “Print Sys. Date” on the bottom line
and press  twice.
If Status is Not Connected:

3

12

–

Make sure the Ethernet cable is firmly plugged into the back of the multi-function
printer.

–

Plug the Ethernet cable into another wall outlet.

Under the “TCP/IP” heading on the network setup page, make sure the IP address,
netmask, and gateway are what you expected.

Pr eparing Yo ur Multi-Fu nction Pr inter

4

Ping the multi-function printer and verify that it responds. For example, at a
command prompt on a network computer, type ping followed by the new printer IP
address (for example, 192.168.0.11):
ping xxx.xxx.xxx.xxx
If the multi-function printer is active on the network, you will receive a reply.

5

If your multi-function printer doesn’t respond, or if the IP address is not what you
expected:
a
b

Insert the Drivers and Utilities CD into your computer.
Launch the Drivers and Utilities CD: click Start → Run and browse your CD drive
(for example, type D:\ where D is the drive letter of your CD).

c

Select SETUP.EXE, and then click OK.

d

When the Drivers and Utilities CD screen appears, click Set IP Address Utility.

e

Select your multi-function printer from the Configure Print Servers list, and then
click TCP/IP Settings.

f

Make the necessary changes, and then click OK.

g

Click Close.

h

Print and check the network setup page to verify your changes.

Run the Installation Software
1

Insert the Drivers and Utilities CD into your computer.
If setup does not start automatically:

2

•

Launch the Drivers and Utilities CD: click Start → Run and browse your CD
drive (for example, type D:\ where D is the drive letter of your CD).

•

Select SETUP.EXE, and then click OK.

When the Drivers and Utilities CD screen appears, click Network Installation (Install
the printer for use on a network).

3-1 For local installation:

•

Select Local Installation (Install printer on this computer or server).

3-2 For remote installation:

•

Select Remote Installation (Install printer on remote computers or servers).

•

Enter your Administrator user name and password, and then click OK.

•

Manually enter or browse for the clients or servers and click Add.

•

When you are finished adding remote computers, click Next.
Pr eparing Yo ur Multi-Function Pr inter

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4

Select the network printer you want to install. If you do not see your multi-function
printer listed, click Update to refresh the list or click Add Printer to add a printer to
the network.

5

If you are setting up the printer on a server that will provide printing services for client
computers, select I am setting up this printer on a server.

6

Click Next.

7

Select any additional software or documentation components you want to install, and
then click Next.

8

To change any of the listed printer names, select the printer from the list. Enter a new
name in the Printer name field and click Apply.

9

If you want other users on the network to access this printer, select Share this printer
with other computers, and then enter a share name that users will easily identify.

10

Click Next.

11

When the Congratulations! screen appears, you printer software is installed. Click
Finish to close the installation window.

Use the Dell Printer Configuration Web Tool, also known as the Printer Embedded Web
Server, to monitor the status of your network printer without leaving your desk. You can
view and/or change the printer configuration settings, monitor toner level, and when it is
time to order replacement toner cartridges, just click the Dell supplies link right from your
Web browser.
NOTE: The Dell Printer Configuration Web Tool is not available when the multi-function printer
is locally attached to a print server.

To launch the Dell Printer Configuration Web Tool, type the network printer IP address in
your Web browser, and the printer configuration appears on the screen. See your User’s
Guide for more information.
You can set up the Dell Printer Configuration Web Tool to send you an email when the
printer needs supplies or intervention.
To set up email alerts:

14

1

Launch the Dell Printer Configuration Web Tool.

2

Click Email Alert Setup.

3

Type your name or the key operator’s name in the email list box to be notified.

4

Click Submit.

Pr eparing Yo ur Multi-Fu nction Pr inter

SECTION 2

Understanding the
Software
Software Overview
Installing Dell Software For Local Printing
Assigning an IP Address
Installing Dell Software For Network Printing
Uninstalling Software

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Software Overview
After setting up your printer and connecting it your computer, you must install the drivers
and utilities from the Drivers and Utilities CD included with your multi-function printer. If
you purchased a Dell TM computer and your multi-function printer at the same time, the
drivers and utilities are automatically installed. You don’t need to install them. The Drivers
and Utilities CD contains the following:

16

•

Dell Printer Drivers- allows your computer to communicate with your multi-function
printer. To use your multi-function printer as a printer in Windows, you must install
the printer driver(s). For information about installing the printer drivers in Windows,
see page 17.

•

Printer Settings Utility- allows you to set up fax phonebook and the machine's other
options from your PC desktop. It also allows you to update the firmware of your
machine. You can also configure the scan destination application which is
automatically launched when you press the  button on the
operator panel.

•

Dell Toner Management SystemTM- displays the status of the printer and the name of
the job when you send a job to print. The Dell Toner Management SystemTM window
also displays the level of toner remaining and allows you to order replacement toner
cartridges.

•

PaperPort- allows you to scan documents, create PDFs, and turn your scanned
images into editable Microsoft Word, Excel, or text files. PaperPort provides
improved scanning features and supports annotations on all image types. PaperPort’s
enhanced search feature allows you to find items by specific item properties.

•

Dell ScanCenterTM- This is the front-end that enables you to quickly scan documents
into a variety of applications, such as e-mail, photo editors, and text editors.

•

Scan Driver - TWAIN or Windows Image Acquisition (WIA) drivers are available for
scanning documents on your multi-function printer.

•

User’s Guide - HTML documentation provides detailed information about using your
multi-function printer.

Understanding the Sof t war e

Installing Dell Software For Local Printing
A local printer is a printer attached to your computer using a USB cable. If your
multi-function printer is attached to a network instead of your computer, skip this step and
go to "Installing Dell Software For Network Printing" on page 20.
NOTE: If you attach a USB printer cable while your multi-function printer and computer are
powered on, the Windows hardware wizard launches immediately. Cancel the screen and use the
Drivers and Utilities CD to install the Dell software.
1

Make sure that the multi-function printer is connected to your computer and powered
on. Close all unnecessary programs.
NOTE: If the multi-function printer is not connected to your computer when you install
the CD-ROM, the No Printer Found screen appears. Follow the instructions to install the
software.

2

Insert the Drivers and Utilities CD.

3

If necessary, select a language by pressing the Language button on the main screen.

4

Select Personal Installation.

5

Select Typical Installation to install the User’s Guide, the printer drivers, scanner
driver and PaperPort as the default settings.
To install selected software including the printer Postscript driver, select Custom
Installation. You can also change the destination folder.

6

When the installation has been completed, you may print a test page. Click Finish to
complete the installation and close the wizard. You are now ready to print.

If you did not cancel the hardware wizards, refer to the following instruction for installing
the printer driver for your operating system.

Windows XP:
1

Make sure that the multi-function printer is connected to your computer and powered
on.

2

When the hardware wizard screen appears, insert the Drivers and Utilities CD and
click Next.
NOTE: For each wizard that appears, select Recommended, click Next, select CD-ROM
Drives, and then click Next through the wizard screens.

3

The scanner driver is automatically loaded first from
D:\1600n\Scan\WINXP2K\p3scan.inf, where “D” is your CD drive.

4

Click Next.
Understanding the Sof tware

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5

Click Finish, and a second hardware wizard appears. The printer driver is
automatically loaded from D:\1600n\Printer\GDI\WinXP\delr1.inf, where “D” is your
CD drive.

6

Click Next, and then click Finish.

Windows 2000:
1

Make sure that the multi-function printer is connected to your computer and powered
on.

2

When the hardware wizard screen appears, insert the Drivers and Utilities CD and
click Next.
NOTE: For each wizard that appears, select Search for a suitable driver for my device
(Recommended), click Next, select CD-ROM Drives, and then click Next through the
wizard screens.

3

The scanner driver is automatically loaded first from
D:\1600n\Scan\WINXP2K\p3scan.inf, where “D” is your CD drive.

4

Click Next.

5

Click Finish, and a second hardware wizard appears. The printer driver is
automatically loaded from D:\ delr1.inf, where “D” is your CD drive.

6

Click Next, and then click Finish.

Windows 98SE:
1

Make sure that the multi-function printer is connected to your computer and powered
on.

2

When the hardware wizard screen appears, insert the Drivers and Utilities CD and
click Next.

3

Select Search for the best driver for your device (Recommended), and click Next.

4

Select Specify a Location, and then click Browse.

5

Select D:\USB, where “D” is your CD drive.

6

Click OK, and then click Next three times. The driver installs.

7

Click Finish, and a second wizard appears.

8

If the CD menu screen appears above the wizard, click Add New Hardware Wizard
from the Windows taskbar.

9

Click Next. Search for the best driver for your device (Recommended) is selected.

10
18

Click Next. D:\USB is selected.

Understanding the Sof t war e

11

Click Next two times. The driver installs.

12

Click Finish, and a third hardware wizard appears.

13

Click Next. Search for the best driver for your device (Recommended) is selected.

14

Click Next, click Browse, select the location D:\1600n\Scan\WIN98ME, and click
OK.

15

Click Next two times. The driver installs.

16

Click Finish.

Windows Me:
1

Make sure that the multi-function printer is connected to your computer and powered
on. When the hardware wizard screen appears, Automatic search for a better driver for
your device (Recommended) is selected.

2

Insert the Drivers and Utilities CD and click Next. The driver installs.

3

Click Finish, and a second wizard appears.

4

If the CD menu screen appears above the wizard, click New Hardware Wizard from
the Windows taskbar.

5

Click Next. Automatic search for a better driver for your device (Recommended) is
selected.

6

Click Next. The driver installs.

7

Click Finish.

If the CD software installation menu does not appear, follow these instructions:
1

Click Start → Run → Browse to D: (where “D” is your CD drive).

2

Select Setup, click Open, and then click OK.

3

Click Personal Installation.

4

Click Typical or Custom Installation. (If you choose Custom Installation, select from
the available software options and click Next.)

5

After installation, you may click Print Test Page.

6

Click Finish.

Understanding the Sof tware

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Assigning an IP Address
Before using the printer on the network, you must set an IP address, subnet mask, and
gateway for the multi-function printer. If you want DHCP or BOOTP to automatically set
the IP address, a DHCP or BOOTP server must exist on the network.
To configure the IP address manually, you can use the supplied Drivers and Utilities CD.
Print the Configuration page of the printer to see the current network configuration and
MAC address. You will need this information to configure the printer for the network.
1

Make sure that the multi-function printer is connected to your network and powered
on. Close all unnecessary programs.

2

Insert the Drives and Utilities CD.

3

If necessary, select a language by pressing the Language button on the main screen.

4

Select SetIP Address Utility. The list of printers available in the network displays.

5

Select the printer you want to assign an IP to. The printer’s default IP address can be
found on the Configuration page for the printer.

6

When you finish setting the IP address for the printer, exit the program.

Installing Dell Software For Network Printing
When you connect your printer to the network, you must first configure the TCP/IP
settings for the printer. After you have assigned and verified the TCP/IP settings, you are
ready to install the Dell software on each network computer.
You can install the Dell software on the network computers locally or remotely.
NOTE: You need administrative access to install printer drivers on the network computers.
1

Make sure that the printer is connected to your network and powered on. Close all
unnecessary programs. For details about connecting on the network, see page 11.

2

Insert the Drivers and Utilities CD.

3

If necessary, select a language by pressing the Language button on the main screen.

4

Select Network Installation.

5

If you want to install the drivers on this computer for network operation, select Local
Installation, and click Next.
If you want to install the Dell software on the remote computers or network servers on
the same network, select Remote Installation. The domain administrator’s ID and
password are required. Select the client computer(s) in the same domain on a network
and click Next.

20

Understanding the Sof t war e

NOTE: Both server computer and client computer should be one of the following OS:
Windows XP, Windows 2000, Windows Server 2003, Windows NT4.0
NOTE: The server computer should be able to resolve the client computer name into an IP
address.
6

The list of printers available on the network appears. Select the printer you want to
install from the list and then click Next.
If you do not see your printer in the list, click Update to refresh the list or click Add
Printer to add your printer to the network. To add the printer to the network, enter the
port name and an existing IP address for the printer.
If you want to install it on a server, select the I am setting up this printer on a server
check box.

7

A list of the printer drivers and utilities that will be installed displays. Click Next.
You can change the destination folder by clicking Browser.

8

The next screen shows the printer drivers installed on your computer. You can change
the printer name.
You can also set this printer to be shared on the network and/or set the printer as a
default printer. Click Next.

9

When the installation has been completed, you may print a test page. Click Finish.

Understanding the Sof tware

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Uninstalling Software
You should remove the printer drivers if you are upgrading the software or if your driver
installation fails. You can remove the software using the Drivers and Utilities CD or the
Windows uninstall.
NOTE: Close all programs before uninstalling software, and then restart your computer after
uninstalling software.

22

1

From the Start menu, select Programs→ Dell→ Dell Printers→ Dell Laser MFP
1600n→ Dell MFP Software Uninstall.

2

Select the software you want to remove.

3

When your computer prompts you to confirm your selection, click Yes. The selected
driver and all of its components are removed from your computer.

4

Click OK.

5

Restart your computer.

Understanding the Sof t war e

SECTION 3

Loading Print Media
Print Media Guidelines
Loading Paper and Transparencies
Loading Envelopes
Setting the Paper Size and Type
Placing Documents on the Scanner Glass
Loading Documents Into the ADF

w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m

Print Media Guidelines
The following tables provide information on standard and optional sources, including the
print media sizes you can select from the paper size menu and supported weights.
NOTE: If you use a print media size not listed, select the next larger size.
Print Media Sizes and Support
Legend

Dimensions

Y- indicates Support

Manual Feeder

(Standard Tray 1 and
Optional Tray 2)

Print Media Size
A4

Paper Tray

8.27 x 11.7 in.

Y

Y

Y

Y

-

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

-

Y

(210 x 297 mm)
A5

5.83 x 8.27 in.
(148 x 210 mm)

A6 card

4.13 x 5.85 in.
(105 x 148.5 mm)

JIS B5

7.17 x 10.1 in.
(182 x 257 mm)

ISO B5

6.93 x 9.84 in.
(176 x 250 mm)

Letter

8.5 x 11 in.
(215.9 x 279.4 mm)

Legal

8.5 x 14 in.
(215.9 x 355.6 mm)

Executive

7.25 x 10.5 in.
(184.2 x 266.7 mm)

Folio

8.5 x 13 in.
(216 x 330 mm)

Envelope 7-3/4
(Monarch)

24

Loading Pr int Media

3.875 x 7.5 in.
(98.4 x 190.5 mm)

Legend

Dimensions

Y- indicates Support

Manual Feeder

(Standard Tray 1 and
Optional Tray 2)

Print Media Size
Envelope COM-10

Paper Tray

4.12 x 9.5 in.

-

Y

-

Y

-

Y

-

Y

(105 x 241 mm)
Envelope DL

4.33 x 8.66 in.
(110 x 220 mm)

EnvelopeC5

6.38 x 9.01 in.
(162 x 229 mm)

Custom

3 x 5 in. to 8.5 x 14 in.
(76 x 127 mm to 216 x
356 mm)

Print Media Supported
Print Media

Paper Tray

Manual Feeder

Standard
Output bin

Paper

Y

Y

Y

Card Stock

-

Y

Y

Transparencies

-

Y

-

Labels

-

Y

Y

Dual-web and Integrated
Labels

-

Y

Y

Envelopes

-

Y

Y

Loading Pr int Media

25

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Print Media Types and Weights
Print Media

Paper

Card
stock-maximum
(grain long) a

Card
stock-maximum
(grain short) a

Transparencies

Type

Standard Tray 1 and
Optional Tray 2

Manual Feeder

Xerographic or
business paper

60-90 g/m2 grain long

60-135 g/m2 grain long

(16-24 lb bond)

(16 to 36 lb bond)

Index Bristol

163 g/m2 (43 lb)

120 g/m2 (31 lb)

Tag

163 g/m2 (43 lb)

120 g/m2 (31 lb)

Cover

163 g/m2 (43 lb)

135 g/m2 (35 lb)

Index Bristol

163 g/m2 (43 lb)

163 g/m2 (43 lb)

Tag

163 g/m2 (43 lb)

163 g/m2 (43 lb)

Cover

163 g/m2 (43 lb)

163 g/m2 (43 lb)

Laser printer

138-146 g/m2

138-146 g/m2

(37-39 lb bond)

(37-39 lb bond)

163 g/m2

163 g/m2

(43 lb bond)

(43 lb bond)

163 g/m2

163 g/m2

(43 lb bond)

(43 lb bond)

163 g/m2

163 g/m2

(43 lb bond)

(43 lb bond)

Labels-maximum Paper

Dual-web paper

Polyester

Vinyl

Integrated Forms Pressuresensitive area
(must enter the
printer first)

Envelopes 100%
Cotton Content
Maximum
Weight- 24 lb
a.

26

Print Media Weight

163 g/m

2

(43 lb liner)

(43 lb liner)

135-140 g/m2

135-140 g/m2

(36-40 lb bond)

(36-40 lb bond)

Paper base (grain 75-135 g/m2
long)
(20-36 lb bond)

75-135 g/m2

Sulfite,
wood-free or up
to 100% cotton
bonds

75-90 g/m2

75-90 g/m
(20-24 lb)

Grain short is preferred for papers over 135 g/m2.

Loading Pr int Media

163 g/m2

2

(20-36 lb bond)

(20-24 lb)

Loading Paper and Transparencies
Load up to 250 sheets of plain paper in the paper tray.
NOTE: Set the paper type and size after loading paper into the paper tray or the manual feeder.
See page 35 for more information.

Loading Paper Into the Paper Tray
1

Pull open the paper tray and remove it from the multi-function printer.

2

Push down on the pressure plate until it locks into place.

Loading Pr int Media

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28

3

If you load longer that is longer than a standard (Letter or A4) size, such as legal paper,
press and unlatch the guide lock, then slide the paper length guide out completely to
extend the paper tray to its full length.

4

Flex the sheets back and forth to loosen them, and then fan them out. Do not fold or
crease the print media. Align the edges on a level surface.

5

Insert the paper stack into the paper tray with the side to be printed on facing down.

Loading Pr int Media

6

Do not exceed the maximum stack height indicated by the paper limit marks on both
inside walls of tray. Overloading the paper tray may cause paper jams.

7

Slide in the length guide until it lightly touches the end of the paper stack.

For paper smaller than Letter size, adjust the inner paper length guide so that lightly
touches the paper stack.

Loading Pr int Media

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8

Pinch the paper width guide, as shown and move it towards the stack of paper until it
lightly touches the side of the stack.

NOTE: Improper adjustment of paper guides can result in paper jams.

9

10

30

Insert and slide the paper tray back into the multi-function printer.

Set the paper type and size. For details, see page 35.

Loading Pr int Media

Loading Paper Into the Manual Feeder
Use the manual feeder to print transparencies, labels, envelopes or postcards in addition to
paper types or sizes that are not currently loaded in the paper tray.
NOTE: Flatten any curl on postcards, envelopes and labels before loading them into the manual
feeder.
1

Set the paper type and size, referring to page 35.

2

Load a sheet of the print media with the print side face up into the center of the
manual feeder.

CAUTION: Open the rear output slot when printing on transparencies or 3 by 5
in. media to prevent the media damage or jam.
3

Adjust the paper guide to the width of the print media.

Loading Pr int Media

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4

Open the rear cover to use the rear output slot.

5

After printing, close the rear cover.

Loading Envelopes
NOTICE: Never load envelopes with stamps, clasps, snaps, windows, coated linings, or
self-stick adhesives. These envelopes may severely damage the multi-function printer.
1

32

Load an envelope with the flap side face down and with the stamp area on the top left
side. The end of the envelope with the stamp area enters the manual feeder first.

Loading Pr int Media

2

Adjust the paper guide to the width of the envelope.

3

Open the rear cover to use the rear output slot.

4

After printing, close the rear cover.

Loading Pr int Media

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You can load up to:

Make sure:

250 sheets of plain paper in
the paper tray

The paper is designed for use with laser printers.
• The envelope is loaded vertically against the right side of the
paper support.
• The stamp location is in the upper left corner.
• The envelope is designed for use with laser printers.
• Squeeze and slide the paper guide to the width of the envelope
(as shown).
NOTE: Do not load envelopes with:
• Holes, perforations, cutouts, or deep embossing.
• Metal clasps, string ties, or metal folding bars.
• Exposed flap adhesive.

1 envelope in the manual
feeder

1sheet of labels in the manual The label is designed for use with laser printers.
feeder
1 sheet of card stock in the
manual feeder

• The card stock is designed for use with laser printers.
• The thickness should not exceed 0.025 inches.

1 transparency sheet in the
manual feeder

• The transparency is designed for use with laser printers.
• The rough side faces you.

1 sheet of custom sized paper Your paper size should fit within these dimensions:
in the manual feeder
Width
Length
3.0-8.5 in. (76-216 mm)
5.0-14.0 in. (127-356 mm)

Your multi-function printer has two output locations; the rear output slot and the front
output tray. Before you begin copying, scanning, printing, or sending faxes, refer to the table
below about how much paper the printer output trays can hold:

34

Output Location

Capacity

front output tray (face down)

150 sheets of paper

rear output slot (face up)

one envelope, one label, card stack and transparency sheet

Loading Pr int Media

Setting the Paper Size and Type
After loading paper in the paper tray or the manual feeder, you need to set the paper size
and type using the operator panel buttons.

Setting the Paper Size
This setting will apply to Fax and Copy modes. If you load paper in the manual feeder and
set the paper size, this setting will apply to Copy mode. For PC-printing, you need to select
the paper type in the application program you use.
1

Press .

2

Press the scroll button ( or ) until “Paper Size” displays on the bottom line.

3

Press .
The first item, “Tray Paper” displays on the bottom line.
If the optional Tray2 is installed, “Tray1 Paper” displays on the bottom line.

4

Use the scroll button ( or ) to select the paper tray you want to use and press
.

5

Use the scroll button ( or ) to find the paper size you are using and press 
to save.

6

To return to Standby mode, press .

Setting the Paper Type
This setting will apply to Fax and Copy mode. For faxing, you can only set the paper type to
the Plain Paper. For PC-printing, you need to select the paper type in the application
program you use.
1

Press .
The display shows “Paper Setting” on the top line and the first menu item,
“Paper Type” on the bottom line.

2

Press  to access the menu item.

3

Use the scroll button ( or ) to find the paper type you are using and press 
to save.

4

To return to Standby mode, press .

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Placing Documents on the Scanner Glass
NOTE: Contaminants on the scanner glass may cause black spots on the printout. For best
results, clean the scanner glass before use. See page 63.
NOTE: To get the best scan quality, especially for color or gray scale images, use the scanner
glass instead of the ADF.

36

1

Lift and open the document cover.

2

Place the document face down on the scanner glass and align it with the registration
guide on the top left corner of the glass.

3

Close the document cover.

Loading Pr int Media

Loading Documents Into the ADF
NOTICE: Do not load more than 50 sheets into the ADF or allow more than 50 sheets to be fed
to the ADF output tray. The ADF output tray should be emptied before it exceeds 50 sheets or
your original documents may be damaged.

You can load up to 50 sheets of your original document (text side up with page one on top)
into the ADF for scanning, copying, and faxing. The ADF is recommended for loading
multiple page documents.
1

Place the document(s) face up on the ADF with the top edge of the documents in
first. Then adjust the document guides to the correct document size.

2

Make sure that the bottom of the document stack matches the document size marked
on the document tray.

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SECTION 4

U s i n g Yo u r
Multi-Function Printer
Printing
Copying
Scanning
Faxing

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Printing
1

Load paper. See page 27.

2

With your document open, click File→ Print.

3

Select the printer driver you want to use from the Print window.

4

To change the printer settings, click Properties, Preferences, Options, or Setup,
depending on the program or operating system.
The printer properties dialog box displays.

5

From the five tabs on the top of the printer properties screen, confirm the selections.

6

Click OK until the Print window appears.

7

Click OK or Print, depending on the program or operating system, to start printing.
NOTE: Press the  button on the operator panel to cancel a print job.

Accessing Printer Properties
Change printer settings in the printer properties tabs. The printer properties window
differs, depending on your operating system.
1

With your document open, click File→ Print.
The Print dialog box appears.

40

2

Select the printer driver you want to use from the Print window.

3

In the Print dialog box, click Properties, Preferences, Options, or Setup, depending on
your program or operating system.

4

For details about the printer properties tabs, please refer to the HTML user’s guide.

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Copying
NOTE: A computer connection is not required for copying.

Use the operator panel to set the paper type and size, contrast, number of copies, and image
quality.

Making Copies
1

Place a single document face down on the scanner glass.
OR
Load the document(s) to be copied face up with top edge in first into the ADF.
For details about loading original document(s), see page 36-37.

2

Customize the copy settings using the operator panel.
To...

Press...

Adjust the image quality

 and select the quality mode
from Text, Text & Photo and Photo.

Select from 1 to 99 copies

.

Reduce or enlarge a copy

Reduce/Enlarge.

Adjust the contrast

 and select the contrast
mode from Darker, Normal and Lighter.

3

Press  on the operator panel to use special copy features, such as Auto Fit,
Clone, Poster and 2 Sided copying. Refer to detail description below.

4

Press  to begin copying. The display shows the copy processing.

Using Copy Features With the  Button
Access the following copy features using the  button on the operator panel.
Auto Fit Copying (available via scanner glass only): Automatically reduces or enlarges the
original image to fit on the paper loaded in the multi-function printer.

A

Clone Copying (available via scanner glass only): Prints multiple image copies from the
original document on a single page. The number of images is automatically determined by
the original image and paper size.
NOTE: You cannot adjust the copy size using the Reduce/Enlarge button.
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Collation Copying (available via ADF scanning only): Sorts the copy job. For example, if
you make 2 copies of 3 page documents, one complete 3 page document will print followed
by the second complete document.

Two-Side Copying (available via scanner glass only): Prints a two-sided original document
on one sheet of paper. Use this feature to print one side on the upper half of the paper and
the reverse side on the lower half without reducing the original. This is helpful for copying a
small-sized document as some portions may not be printed if the original is larger than the
printable area.
NOTE: You cannot adjust the copy size for Two-Side copying.
NOTE: The copy job is cancelled if no buttons are pressed for 30 seconds.

2

2-up or 4-up Copying (available via ADF scanning only): Prints two original images to fit
onto one sheet of paper or prints four original images to fit onto one sheet of paper.

1

NOTE: You cannot adjust the copy size for making a 2- or 4-up copy.

▲2-up copying
1

2

3

4

▲4-up copying

Poster Copying (available via scanner glass only): Prints an image onto nine sheets of paper
(3 by 3). You can paste the printed pages together to make one poster-size document. Each
portion is scanned and printed one by one.
NOTE: You cannot adjust the copy size for making a poster.

Off: Prints in normal mode.
NOTE: Contaminants on the scanner glass may cause black spots on the printout. For best
results, clean the scanner glass before use.
NOTE: Leaving the cover open while copying may affect the copy quality and toner
consumption.

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Copy Menu Options

1.Paper Setting

2.Copy Setup

Paper Type

Change Default
Contrast
Quality
Reduce/Enlarge
Nomber of Copies

Paper Size

Timeout
Select Tray
1

Press  to display the menu features.

2

Press the scroll button ( or ) to move the desired setting

3

Press  to select the displayed setting.

Change Default: The copy options -- contrast, image quality, copy size, and the number of
copies -- can be set to the most frequently-used modes. The default settings are used unless
they are changed by using the corresponding buttons on the operator panel.
NOTE: Pressing  cancels the changed settings and returns to the default status.

Time Out: To set the time, the multi-function printer waits before it restores the default
copy settings. Select from 15, 30, 60, and 180 seconds. "Off" means that the settings are not
restored to the default until  or  is pressed.

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Scanning
Use your Dell Laser Multi-Function Printer 1600n to turn pictures and text into editable
images on your computer. After you install the software from the Drivers and Utilities CD,
you can start scanning images using either the operator panel or applications such as Dell
ScanCenterTM, PaperPort and AdobePhotoShop.
PaperPort is the scanning program provided with your multi-function printer.
The resolution setting to use when you scan an item using PaperPort depends on the item
type and how you plan to use the image or document after you scan it in to your computer.
For the best results, use these recommended settings.
Item Type

Resolution

Documents

300 dpi black-and-white or 200 dpi grayscale or color

Documents of poor quality or that
contain small text

400 dpi black-and-white or 300 dpi grayscale

Photographs and pictures

100-200 dpi color or 200 dpi grayscale

Images for an inkjet printer

150 dpi to 300 dpi

Images for a high-resolution printer

300 dpi to 600 dpi

Scanning above these recommended resolutions may exceed the capabilities of the
application. If you require a resolution above those recommend in the above table, you
should reduce the size of the image by previewing (or pre-scan) and cropping before
scanning the image.
NOTE: You can use PaperPort's built-in OCR software to copy text from scanned documents so
that you can use and edit the text in any text editing, word processing, or spreadsheet program.
The OCR process requires textual images scanned at 150 to 600 dpi and 300 dpi or 600 dpi is
recommended for graphics.

If you prefer to use another application, such as Adobe PhotoShop, you must assign the
application to the multi-function printer by selecting it from the list of available
applications via the  button each time you start scanning. If you do not
assign an application to the  button, PaperPort is automatically selected
when you start scanning. Refer to the Printer Settings Utility topic in your User’s Guide for
more information.

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Dell ScanCenter is a PaperPort application that enables you to scan items and send them
directly to PaperPort or other programs on your computer without first running PaperPort.
Dell ScanCenter runs as a separate application from the Windows Start Menu and displays
the Dell ScanCenter bar. For more information about using Dell ScanCenter, refer to
PaperPort’s Help menu.

Icons on the Dell ScanCenter bar represent the programs that are limited to PaperPort and
to Dell ScanCenter. To scan and send an item to a program, click the program icon and
then scan the item. Dell ScanCenter automatically starts the selected program when the
scan is complete.

Scanning from Operator Panel
1

Place a single document face down on the scanner glass.
OR
Load the document(s) to be copied face up with top edge in first into the ADF.
For details about loading original document(s), see page 36-37.

2

If necessary, press  and select an application to which you want to
send the scanned image.

3

Press . The selected application window opens. Adjust the scan settings
and start scan. For details, please refer to the user’s guide of the application.

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Scanning Using the Windows Image Acquisition (WIA) Driver
Your multi-function printer also supports the WIA driver for scanning images. WIA is one
of the standard components provided by Microsoft Windows XP and works with digital
cameras and scanners. Unlike the TWAIN driver, the WIA driver allows you to scan an
image and easily manipulate those images without using additional software.
NOTE: The WIA driver works only on Windows XP.
1

Place a single document face down on the scanner glass.
OR
Load the document(s) to be copied face up with top edge in first into the ADF.
For details about loading original document(s), see page 36-37.

46

2

Click Start → Control Panel → Printers and Other Hardware → Scanners and
Cameras.

3

Double-click the printer icon. The Scanners and Camera Wizard launches.

4

Choose your scanning preferences and click Preview to see how your preferences affect
the picture.

5

Enter a picture name, and select a file format and destination to save the picture.

6

Follow the on-screen instructions to edit the picture after it is copied to your
computer.

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Faxing
NOTE: A computer connection is not required for faxing.

Sending a Fax
NOTE: The Dell Laser Multi-Function Printer 1600n can send color faxes if the machine to
which you are sending the fax also supports color faxes.
NOTE: Press  to cancel a fax job at any time.
1

Place a single fax document face down on the scanner glass, or load the document(s)
face up into the ADF. For information about loading documents, see page 36-37.

2

Adjust the document resolution, if necessary, by pressing .

3

Adjust the document contrast, if necessary, by pressing . When “Fax
Setup” appears, press the scroll buttons to display “Contrast”, and then press
.

4

To send a fax automatically, enter the fax number or use speed or group dial numbers.
Press , and the multi-function printer scans and stores the document into
its memory. When the entire document is stored, the multi-function printer dials the
receiving fax machine and sends the fax. If the receiving fax machine is busy or unable
to receive the fax, the multi-function printer redials at a later time.
For more information about speed or group dial numbers, see page 9~10.
NOTE: Only one document at a time is sent from the fax queue.
NOTE: If you are faxing multiple pages automatically from the scanner glass, “Another
Page?” appears on the display after the document is stored into memory. Remove the first
page, place the next page on the glass, and select “1:Yes”. Select “2:No” when all
pages are faxed.

To send a fax manually, press  and enter the fax number when you
hear a dial tone. Press  when you hear a high-pitched fax tone from the
receiving fax machine.
NOTE: Use the ADF when manually sending multiple-page faxes. Multiple-page faxes
cannot be sent manually from the scanner glass.

Your machines provides additional optional ways to send faxes such as Broadcasting,
Delay Fax, Priority Fax, and Toll save. You can always cancel the scheduled fax. Refer
to “Fax Feature” and “Advanced fax” in the fax menu options, see
page 50~51.

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Receiving a Fax
NOTE: The Dell Laser Multi-Function Printer 1600n cannot receive color faxes.
1

Press  until “Fax Setup” appears on the top line of the display.
The first available menu item, “Receive Mode” displays on the bottom line.

2

Press .

3

Use the scroll button ( or ) to select the default receiving mode you want to use.
You can select the following options:
•

Fax mode (automatic receive mode): The multi-function printer answers an
incoming call and automatically goes into receive mode. The number of rings
before the multi-function printer answers can be set in the Ring To Answer
option. Please refer to the User’s Guide. If the user memory is full, the
multi-function printer is changed to Tel mode.

•

Tel mode (manual receive mode): Automatic fax reception is turned off. You can
receive a fax by picking up the handset of the extension phone and then pressing
the remote receive code (refer to the User’s Guide), or by pressing  (you can hear voice or fax tones from the remote machine) and then
 on the operator panel.

•

Ans/Fax mode: The multi-function printer can share one telephone line with an
answering machine. In this mode, the multifunction printer will monitor the fax
signal and pick up the line if there are fax tones. If the phone communication in
your country is serial, this mode is not available.

•

DRPD mode: Before using the Distinctive Ring Pattern Detection (DRPD)
option, distinctive ring service must be installed on your telephone line at your
location to dial your fax number from outside.

4

Press  to save the selection.

5

To return to Standby mode, press .
Your machines provides an additional option, Secure Receive, to receive and print
received faxes. Refer to “Advanced Fax” in the fax menu options, see page 51.

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Fax Menu Options

3. Fax Setup

4.Fax Feature

5.Advanced fax

6.Reports

8.Sound/Volume

Receive Mode

Delay Fax

Send Forward

Phone Book

Speaker

Ring to Answer

Priority Fax

RCV Forward

Sent Report

Ringer

Contrast

Add Page

Toll Save

RCV Report

Key Sound

Redial Term

Cancel Job

Junk Fax Setup

System Data

Alarm Sound

Redials

Ignore Toner

Secure Receive

Scheduled Jobs

MSG Confirm

Prefix Dial

MSG Confirm

Auto Report

Stamp RCV Name

Junk Fax List

Auto Reduction

Cover Page

Discard Size

ECM Mode

Receive Code
DRPD Mode
1

Press  to display the menu features.

2

Press the scroll button ( or ) to move the desired setting

3

Press  to select the displayed setting.

Fax Setup

•

Receive Mode: Select the default fax receiving mode.
•

Fax mode: The fax machine answers an incoming call and automatically enters
receive mode. The ring count required to enter receive mode is set in the System
Data. If the fax machine memory is full, the receive mode is automatically
changed to Tel mode.

•

Tel mode: The fax machine only answers the call if the extension phone is picked
up and the remote receive code is pressed, or if  pressed and
then the  button is pressed when fax tones are heard.

•

Ans/Fax mode: Share one phone line with Telephone Answering Device (TAD).
The TAD picks up the line but the fax machine automatically monitors and takes
the phone line if fax tones are received.

•

DRPD mode: Use one telephone line to answer different phone numbers using
the Distinctive Ring Pattern Detection (DRPD). This selection is only available if
the “DRPD Mode” is set to recognize the ring patterns to automatically answer as
a fax call in the Fax Setup menu.
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•

Ring to Answer: The number of incoming rings before the fax machine answers ?

see Available Fax Setup Options.
•

•

Contrast: Select the default contrast mode. This option is not used for Color Fax.

•

Lighter Use when the original document is too dark.

•

Normal Use when the original is standard typed or printed documents.

•

Darker Use when the original document is too light, such as faint pencil markings.

Redial Term: The fax machine automatically redials if the remote fax machine is

busy.
•

MSG Confirm: A report that indicates a successful transmission.

•

Auto Report: A report that provides the previous 50 communications operations.

•

Auto Reduction: Automatically reduce the received fax page to fit the paper loaded
in the fax machine.

•

Discard Size: Discard any excess at the bottom of the page when receiving a
document longer than the paper. A received page outside the set margin is printed full
size on two sheets.

•

Receive Code: Initiate fax reception (with a phone plugged into the back of the

machine) by entering a receive code, *9*, when fax tones are heard. The receive code
is preset at the factory. The digit "9" can be changed, 0-9.
•

DRPD Mode: See the description under Receive Mode.

Fax Feature

•

Broadcasting: Use the  button to send a document to multiple
locations. A second broadcast operation is not permitted until the first one is
completed.

•

Delay Fax: Set the fax machine to send a fax at a later pre-defined time. The display
reminds you that you are in Standby mode and that a delayed fax is set.

•

Priority Fax: Send a high priority document ahead of reserved operations.

•

Add Page: Add documents to the previously reserved delayed transmission in the fax
machine's memory.

•

Cancel Job: Delete/cancel a scheduled fax job.

•

Ignore Toner: Set to print the incomming fax stored in memory when toner

cartridge is nearly empty.

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Printing Reports

The following reports are available:
•

Phonebook List: A speed dial list of the numbers stored in the memory.

•

Sent Fax Report: A list of recently sent faxes.

•

Received Fax Report: A list of recently received faxes.

•

System Data List: A status list of the user-selectable options.

•

Scheduled Job Information: A list of documents stored for Delayed or Toll Save faxes.

•

Message Confirmation: Reports the fax number, the number of pages, the elapsed
time of the job, the communication mode, and the communication results.

•

Junk Fax Number List: A list of numbers for blocking unwanted faxes, recognized by
the last 6 digits of the junk fax numbers.

•

Multi-communication Report: Automatically printed after sending documents to
multiple locations.

•

Power Failure Report: Automatically printed to indicate any data loss.

Advanced fax

The following options are available:
•

Send Forward: Set to always forward all outgoing faxes to the specified destination.

•

RCV Forward: Set to forward incoming faxes to another fax number.

•

Print Local Copy: Set to print the fax, if fax forwarding is completed with no error.

•

Toll Save: Set to store ALL scanned faxes in memory and send at the pre-set time.

•

Junk Fax Setup: Set junk fax numbers for blocking any unwanted faxes.

•

Secure Receive: Set Secure Receive option with or without setting a pas-code to
restrict a printout of received faxes. When a fax is received in this mode, the machine
stores it into memory and displays “Secure Receive”. To print received documents,
access Secure Receive and select "Print" with the four-digit pass-code.
NOTE: When the mode is turned off, any stored faxes are printed.

•

Prefix Dial: Set a prefix dial number, up to five digits, to dial before any auto dial

number.
•

Stamp RCV Name: Set to print the page number and the date/time on a received page.

•

Cover Page: Set to attach the cover page with your fax. Create a cover page using the

Printer Settings Utility.
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•

ECM Mode: Ensures that faxes are sent error free even in poor phone line conditions.

NOTICE:
1

For memory transmission, the Super Fine resolution is unavailable. The resolution
setting is automatically changed to Fine.

2

Sending a color fax is enabled only if the fax is sent manually and if the remote
machine supports color fax reception.

3

The fax machine automatically stores faxes in the memory if faxes are received while
copying, printing, or running out of consumables (paper and toner). Faxes are printed
once the machine is available.

Using an Answering Machine
Line

Telephone Answering
Device
Line

Phone

Dell Laser MFP 1600n
Figure 1
You can connect a telephone answering device (TAD) directly to the back of your
multi-function printer as shown in Figure 1.
Set your multi-function printer to Ans/Fax mode and set the Ring to Answer to a digit
greater than the rings to answer setting for the TAD.

52

•

When the TAD picks up the call, the multi-function printer monitors and takes the
line if fax tones are received and then starts receiving the fax.

•

If the answering device is off, the printer automatically goes into Fax mode after a
predefined number of rings.

•

If you answer the call and hear fax tones, the multi-function printer will answer the fax
call if you
•

press  and then  button and hang up the receiver,
or

•

press the remote receive code *9* and hang up the receiver.

Using Yo ur Multi-Function Pr inter

Using a Computer Modem
Telephone Answering
Device

Line

Line

LINE

Phone

AUX

PC

Dell Laser MFP 1600n
Figure 2

If you want to use your computer modem for faxing or for a dial-up internet connection,
connect the computer modem directly to the back of your multi-function printer with the
TAD as shown here in Figure 2.
•

Set your multi-function printer to Ans/Fax mode and set the Ring to Answer to a digit
greater than the rings to answer setting for the TAD.

•

Turn off the computer modem's fax-receive feature.

•

Do not use the computer modem if your multi-function printer is sending or receiving
a fax.

•

Follow the instructions provided with your computer modem and fax application to
fax via the computer modem.

•

Refer to the DELL Laser MFP 1600n User's Guide if you want to capture images using
your printer and Dell ScanDirectTM and send images using your fax application with
the computer modem.

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SECTION 5

Maintenance
Replacing the ADF Rubber Pad
Ordering Supplies
Replacing the Toner Cartridge
Cleaning Your Multi-Function Printer

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Replacing the ADF Rubber Pad
You can purchase a ADF rubber pad from the DellTM Toner Management System or the
Dell Printer Configuration Web Tool. See your User’s Guide for more information.
1

Open the ADF Cover.

2

Rotate the bushing on one end of the ADF roller toward the ADF(➀) and remove the

roller from the slot(➁).

56

Maintenance

3

Remove the ADF rubber pad from the ADF, as shown.

4

Insert a new ADF rubber pad into place.

5

Push the ADF roller into the slot(➀) and rotate the bushing on one end of the roller

toward the document input tray(➁).

6

Close the ADF cover.

Maintenance

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Ordering Supplies
You can order supplies using the DellTM Toner Management System or the Dell Printer
Configuration Web Tool.
If your multi-function printer is connected to a network, type your printer’s IP address in
your Web browser or open the Network Status Monitor Center to launch the Dell Printer
Configuration Web Tool and click the toner supplies link. For details, please refer to the
User’s Guide.
1

Click the Dell Toner Reorder Program icon on your desktop.
OR

2

From the Start menu, click Programs→ Dell→ Dell Printers→ Dell Laser MFP
1600n→ Dell Toner Reorder Program. The Order Toner Cartridges window appears.
Go to www.dell.com/supplies to order supplies online.
If ordering by phone, call the number that appears under the By Telephone heading.
OR

3

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Maintenance

If your multi-function printer is connected to a network, type the printer’s IP address
in your Web browser to launch the Dell Printer Configuration Web Tool, and click the
supplies link.

Replacing the Toner Cartridge
CAUTION: Before performing any of the procedures listed in this section, read
and follow the safety information on page 1.
CAUTION: D o n o t t o u c h t h e g r e e n u n d e r s i d e o f t h e t o n e r c a r t r i d g e . Use
the handle on the cartridge to avoid touching this area.

When the toner cartridge is near the end of its life, the LCD displays the warning message
“Toner Low”. Additional pages may be printed, but white streaks or light print will occur.
Gently shake the toner cartridge from side-to-side to distribute the toner evenly and
temporarily improve print quality. When the LCD displays the warning message “Toner
Empty Replace Toner”, printing stops and you must insert a new cartridge.
NOTE: The Dell Laser Multi-Function Printer 1600n can print received faxes when the toner is
empty. For more information, see your User's Guide.

To order more toner, go to www.dell.com/supplies.
CAUTION: For best results, use Dell toner cartridges. Print quality and printer
reliability are not guaranteed if you do not use Dell supplies.

To replace the toner cartridge:
1

Open the front cover.

Maintenance

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2

Lightly pull the toner cartridge straight out.

3

Unpack the new toner cartridge and hold the toner cartridge by the handle and gently
roll it from side-to-side to distribute the toner evenly inside the cartridge.

Save the box and the cover for shipping.
NOTE: If toner comes into contact with your clothing, wipe the toner off with a dry cloth
and wash your clothing in cold water. Hot water sets toner into fabric.

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Maintenance

4

Align the toner cartridge with the labeled arrows, then slide it into the multifunction
printer until it locks firmly into place.

5

Close the front cover.

Cleaning Your Multi-Function Printer
To maintain the print quality, follow the cleaning procedures below, each time the toner
cartridge is replaced or if print quality problems occur.
NOTE: Do not touch the transfer roller located under the toner cartridge when cleaning inside
the multi-function printer. Oil from your fingers may cause print quality problems.
CAUTION: Cleaning solvents that contain alcohol or other strong substances may
discolor or crack the multi-function printer cabinet.

Cleaning the Exterior
Clean the multi-function printer cabinet with a soft, damp, lint-free cloth. Do not let water
drip onto the multi-function printer or inside the multi-function printer.

Maintenance

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Cleaning the Interior
Paper, toner, and dust particles can accumulate inside the multi-function printer and cause
print quality problems, such as smearing or toner specks. Clean inside the multi-function
printer to prevent these problems.
1

Power the multi-function printer off and unplug the power cord. Specify the length of
time it takes for the printer to cool down.

2

Open the front cover and lightly pull the toner cartridge straight out. Set it on a clean
flat surface.
CAUTION: D o n o t t o u c h t h e g r e e n u n d e r s i d e o f t h e t o n e r c a r t r i d g e .
Use the handle on the cartridge to avoid touching this area.
CAUTION: To prevent damage, do not expose the toner cartridge to light for
more than a few minutes.

3

With a dry and lint-free cloth, wipe away any dust and spilled toner from the toner
cartridge area and the toner cartridge cavity.

CAUTION: Do not touch the transfer roller inside the multi-function printer.
Oil from your fingers may cause print quality problems.

62

Maintenance

4

Locate the long strip of glass (LSU) inside the top of the cartridge compartment, and
gently swab the glass to see if dirt turns the white cotton black.

5

Reinsert the toner cartridge and close the front cover.

6

Plug in the power cord and power the multi-function printer on.

Cleaning the scanner
Keeping the scanner clean helps ensure the best possible copies. Dell recommends cleaning
the scanner at the start of each day and during the day, as needed.
1

Slightly dampen a soft lint-free cloth or paper towel with water.

2

Open the document cover.

Maintenance

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3

Wipe the surface of the scanner glass and ADF glass until it is clean and dry.
1
2
3
4

1

White Sheet

2

Document Cover

3

ADF Glass

4

Scanner Glass

4

Wipe the underside of the white document cover and white sheet until it is clean and
dry.

5

Close the document cover.

Cleaning the Drum
If there are streaks or spots on your print, the Organic Photo Conductor (OPC) drum of the
cartridge may require cleaning.
1

Before setting the cleaning procedure, make sure that paper is loaded in the
multi-function printer.

2

Press  on the operator panel until “Maintenance” appears on the top line
of the display.
The first available menu item, “Clean Drum”, displays on the bottom line.

3

Press .
The display confirms your selection.
The multi-function printer prints out a cleaning page. Toner particles on the drum
surface are affixed to the paper.
If the problem remains, repeat steps 1 through 3 until toner particles are not affixed to
the paper.

64

Maintenance

SECTION 6

Tr o u b l e s h o o t i n g
Clearing Jams in the ADF
Clearing Jams in the Paper Tray
More Troubleshooting

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Clearing Jams in the ADF
When a document jams while it passes through the Automatic Document Feeder (ADF),
“Document Jam” appears on the display.
NOTE: To prevent document jams, use the scanner glass for thick, thin or mixed documents.
1

Remove the remaining documents from the ADF.
If the document is jammed in the paper feed area:

66

a

Open the ADF cover.

b

Remove the document by gently pulling it straight up.

c

Close the ADF cover. Then reload the document into the ADF.

Tr oubleshooting

If the document is jammed in the paper exit area:
a

Open the document cover and turn the release knob to remove the misfed
documents from the ADF output tray.

b

Close the document cover. Then load the documents back into the ADF.

2

If you cannot see the paper or the paper does not move when you pulled, open the
document cover.

3

Turn the release knob so that you can easily seize the misfed document, and remove
the document from the roller or the feed area by carefully pulling it gently to the right.

4

Close the document cover. Then load the documents back into the ADF.

Troubleshooting

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Clearing Jams in the Paper Tray
Operator Panel Message

Location of Jam

Go to

[Paper Jam 0]
Open/Close Door

Paper Feed Jam (Tray 1)

Image below.

Paper Feed Jam (optional Tray 2)

page 73.

[Paper Jam 1]

Paper Exit Jam

page 70.

Fuser Area Jam

page 71.

Manual Feeder Jam

page 73.

Open/Close Door
[Paper Jam 2]
Check Inside
[Manual F. Jam]

To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps
below to clear the jam.

Paper Feed Jam (Tray 1)
1

Open and close the front cover. The jammed paper automatically exits the
multi-function printer.
If the paper does not exit, continue to step 2.

2

68

Pull the paper tray open.

Tr oubleshooting

3

Remove the paper by gently pulling it straight out.

If you cannot see the paper or the paper does not move when pulled, check the fuser
area. For more information, see page 71.
4

Insert the paper tray into the multi-function printer until it snaps into place.

5

Open and close the front cover to resume printing.

Troubleshooting

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Paper Exit Jam
1

Open and close the front cover. The jammed paper automatically exits the
multi-function printer.
If the paper does not exit, continue to step 2.

70

2

Gently pull the paper out of the front output tray. Skip to step 6.

3

If you cannot see the paper in the front output tray or the paper does not move when
pulled, open the rear cover.

Tr oubleshooting

4

Remove the paper by gently pulling it straight out.

5

Close the rear cover.

6

Open and close the front cover to resume printing.

Fuser Area Jam
NOTE: The fuser area is hot. Take care when removing paper from the multi-function printer.
1

Open the front cover and lightly pull the toner cartridge straight out.

Troubleshooting

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72

2

Remove the paper by gently pulling it straight out.

3

Replace the toner cartridge and close the front cover. Printing automatically resumes.

Tr oubleshooting

Manual Feeder Jam
“Manual F. Jam” appears on the display when you try to print using the manual feeder
and the multi-function printer does not detect paper, due to improper paper loading.
1

Locate the jammed paper in the manual feeder

2

Gently pull the paper straight out of the multi-function printer.

Paper Feed Jam (Optional Tray 2)
1

Pull the optional Tray 2 open.

2

Remove the jammed paper from the multi-function printer.

If you cannot see the paper in this area or the paper does not move when pulled, go to
step 3.
3

Pull the standard Tray 1 open.
Troubleshooting

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4

Pull the paper straight up and out.

5

Insert Tray 1 in the multi-function printer until it snaps into place.

6

Open and close the front cover to resume printing.

Tips for Avoiding Paper Jams
By selecting the correct paper types, most paper jams can be avoided. When a paper jam
occurs, follow the steps outlined in "Clearing Jams in the Paper Tray" on page 68~74.
•

Follow the procedures on page 27 to load paper correctly. Ensure that the adjustable
guides are correctly positioned.

•

Do not overload the paper tray. Ensure that the paper is below the paper capacity mark
on the inside wall of the paper tray.

•

Do not remove the paper from the tray while your multi-function printer is printing.

•

Flex, fan and straighten the paper before loading.

•

Do not use creased, damp or curled paper.

•

Do not mix paper types in the paper tray.

•

Use only recommended print materials. Please refer to the User’s Guide.

•

Ensure that the recommended print side of print materials is facing down in the paper
tray and facing up in the manual feeder.

More Troubleshooting
For more information about error messages or printing problems, see your User’s Guide.

74

Tr oubleshooting

SECTION 7

Installing Options
Precautions When Installing Printer Options
Installing Printer Memory
Installing an Optional Tray 2

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Precautions When Installing Printer Options
DISCONNECTING THE POWER CORD:
Never remove the control board while the multi-function printer is plugged in.
To avoid the possibility of an electrical shock, always disconnect the power cord when
installing or removing ANY internal or external printer option.

DISCHARGE OF STATIC ELECTRICITY:
The control board and internal printer memory are sensitive to static electricity. Before
installing or removing an internal printer memory, discharge static electricity from your
body by touching something metal on any device plugged into a grounded power source. If
you walk around before finishing installation, discharge any static electricity once again.

Installing Printer Memory
Additional printer memory is provided on a Dual In-line Memory Module (DIMM).
NOTE: Your multifunction printer supports only Dell DIMMs. Order Dell DIMMs online at
www.dell.com.

76

1

Power the multi-function printer off and unplug all cables from the multi-function
printer.

2

To remove the control board cover, pull out gently, as shown.

Installing Options

3

Open the lever on each side of the DIMM slots completely.

4

Remove the memory DIMM from the antistatic package. Locate the alignment
notches on the bottom edge of the DIMM.
Notches

Connection
points

NOTE: Avoid touching the connection points along the edge of the memory.
5

Hold the memory DIMM. Align the notches on the DIMM with the notches at the
top of the DIMM slot.

Installing Options

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78

6

Insert the ends of the memory DIMM into the slot on the levers.

7

Push the memory DIMM firmly in to make sure you fully insert it into the slot.

8

Replace the control board cover, as shown.

9

Reconnect the power cord and printer cable, and power the multi-function printer on.

Installing Options

Removing the Memory
1

Follow steps 1 and 2 on page 76 to access the control board.

2

Push the levers at both ends of the DIMM slot away from the DIMM.

3

Place the DIMM in its original packaging or wrap it with paper and store it in a box.

4

Follow from step 8 on page 78.

Installing an Optional Tray 2
You can increase the paper handling capacity of your multi-function printer by installing an
optional Tray 2. This tray holds 250 sheets of paper.
1

Power the multi-function printer off and unplug all cables from the multi-function
printer.

2

Remove the packing tape and the tape fastening the interface cable from the bottom
of the optional Tray 2.

Installing Options

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80

3

Find the location of the connector and the optional tray positioners.

4

Place the multi-function printer over the tray, aligning the feet on the multi-function
printer with the positioners in the optional Tray2.

Installing Options

5

Connect the cable into the connector on the back of the multi-function printer.

6

Load paper in the optional Tray 2. For information about loading paper in this tray, see
page 27.

7

Reconnect the power cord and cables and then power the multi-function printer on.

When you print a document on paper loaded in the optional Tray 2, you must configure the
properties of the printer driver.
To access the properties of the printer driver:
1

Click the Windows Start button.

2

For Windows 98/Me/NT 4.0/2000, click Settings and point to Printers.
For Windows XP/Server 2003, click Printers and Faxes.

3

Click the Dell Laser MFP 1600n printer.

4

Right-click the printer icon and:
In Windows 98/Me, click Properties.
In Windows 2000/XP/Server 2003, click Print Setup or click Properties and then point
to Printing Preferences.
In Windows NT 4.0, click Document Default.

5

Click the Printer tab, and select Tray 2 from the Optional Tray drop-down list.

6

Click OK and print the document.

Installing Options

81

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Installing Options

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SECTION 8

Contacting Dell
Technical Assistance
Automated Order-Status Service
Contacting Dell

w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m

Technical Assistance
If you need help with a technical problem, Dell is ready to assist you.
1

Call technical support from a telephone near or at the printer so that technical support
can assist you with any necessary procedures. When calling Dell, use your Express Service
Code to help expedite the routing of your call to the proper support personnel.
The Express Service Code is located on the back of the multi-function printer, as shown
below.

Express Service
Code

NOTE: Dell's Express Service Code system may not be available in all countries.
2

In the U.S., Business customers should call 1-877-459-7298, and Consumer (Home and
Home Office) customers should call 1-800-624-9896.
If you are calling from a different country or are in a different Service area, see
"Contacting Dell" on page 85 for your local telephone number.

3

84

Follow the menu prompts in the automated telephone system to speak with a technical
support representative.

Contacting Dell

Automated Order-Status Service
To check on the status of any Dell™ products that you have ordered, you can go to
support.dell.com, or you can call the automated order-status service. A recording prompts you
for the information needed to locate and report on your order. See "Contacting Dell" for the
telephone number to call for your region.
Dell™, Dimension™, OptiPlex™, Dell Precision™, Latitude™, Inspiron™, DellNet™,
PowerApp™, PowerVault™, Axim™, Dell ScanCenter™, Dell™ Toner Management System

Contacting Dell
To contact Dell electronically, you can access the following websites:
•

www.dell.com

•

support.dell.com (technical support)

•

premiersupport.dell.com (technical support for educational, government, healthcare,
and medium/large business customers, including Premier, Platinum, and Gold
customers)

For specific web addresses for your country, find the appropriate country section in the table
below.
NOTE: Toll-free numbers are for use within the country for which they are listed.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes
provided in the following table. If you need assistance in determining which codes to use,
contact a local or an international operator.

Contacting Dell

85

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Country (City)
International Access Code
Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Area Codes,
Local Numbers, and
Toll-Free Numbers

U.S.A. (Austin, Texas)

Automated Order-Status Service

toll-free: 1-800-433-9014

International Access Code: 011

AutoTech (portable and desktop computers)

toll-free: 1-800-247-9362

Country Code: 1

Consumer (Home and Home Office)
Technical Support

toll-free: 1-800-624-9896

Customer Service

toll-free: 1-800-624-9897

DellNet™ Service and Support

toll-free: 1-877-Dellnet
(1-877-335-5638)

Employee Purchase Program (EPP) Customers

toll-free: 1-800-695-8133

Financial Services website: www.dellfinancialservices.com
Financial Services (lease/loans)

toll-free: 1-877-577-3355

Financial Services (Dell Preferred Accounts [DPA])

toll-free: 1-800-283-2210

Business
Customer Service and Technical Support

toll-free: 1-877-459-7298

Employee Purchase Program (EPP) Customers

toll-free: 1-800-695-8133

Projectors Technical Support

toll-free: 1-877-459-7298

Public (government, education, and healthcare)
Customer Service and Technical Support

toll-free: 1-800-456-3355

Employee Purchase Program (EPP) Customers

toll-free: 1-800-234-1490

Dell Sales

toll-free: 1-800-289-3355
or toll-free: 1-800-879-3355

Dell Outlet Store (Dell refurbished computers)

toll-free: 1-888-798-7561

Software and Peripherals Sales

toll-free: 1-800-671-3355

Spare Parts Sales

toll-free: 1-800-357-3355

Extended Service and Warranty Sales

toll-free: 1-800-247-4618

Fax

toll-free: 1-800-727-8320

Dell Services for the Deaf, Hard-of-Hearing, or
Speech-Impaired

toll-free: 1-877-DELLTTY
(1-877-335-5889)

Anguilla

General Support

toll-free: 800-335-0031

Antigua and Barbuda

General Support

1-800-805-5924

86

Contacting Dell

Country (City)
International Access Code
Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Area Codes,
Local Numbers, and
Toll-Free Numbers

Argentina (Buenos Aires)

Website: www.dell.com.ar

International Access Code: 00

Tech Support and Customer Care

Country Code: 54

Sales

City Code: 11

Tech Support Fax

11 4515 7139

Customer Care Fax

11 4515 7138

Aruba

General Support

Australia (Sydney)

E-mail (Australia): au_tech_support@dell.com

toll-free: 0-800-444-0733
0-810-444-3355

toll-free: 800-1578

International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com
Country Code: 61

Home and Small Business

1-300-65-55-33

City Code: 2

Government and Business

toll-free: 1-800-633-559

Preferred Accounts Division (PAD)

toll-free: 1-800-060-889

Customer Care

toll-free: 1-800-819-339

Corporate Sales

toll-free: 1-800-808-385

Transaction Sales

toll-free: 1-800-808-312

Fax

toll-free: 1-800-818-341

Austria (Vienna)

Website: support.euro.dell.com

International Access Code: 900

E-mail: tech_support_central_europe@dell.com

Country Code: 43

Home/Small Business Sales

0820 240 530 00

City Code: 1

Home/Small Business Fax

0820 240 530 49

Home/Small Business Customer Care

0820 240 530 14

Preferred Accounts/Corporate Customer Care

0820 240 530 16

Home/Small Business Technical Support

0820 240 530 14

Preferred Accounts/Corporate Technical Support
Switchboard

0660 8779
0820 240 530 00

Bahamas

General Support

toll-free: 1-866-278-6818

Barbados

General Support

1-800-534-3066

Contacting Dell

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Country (City)
International Access Code
Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Belgium (Brussels)

Website: support.euro.dell.com

International Access Code: 00

E-mail: tech_be@dell.com

Country Code: 32

E-mail for French Speaking Customers:
support.euro.dell.com/be/fr/emaildell/

City Code: 2

Area Codes,
Local Numbers, and
Toll-Free Numbers

Technical Support

02 481 92 88

Customer Care

02 481 91 19

Corporate Sales

02 481 91 00

Fax

02 481 92 99

Switchboard

02 481 91 00

Bermuda

General Support

1-800-342-0671

Bolivia

General Support

toll-free: 800-10-0238

Brazil

Website: www.dell.com/br

International Access Code: 00

Customer Support, Technical Support

Country Code: 55

Tech Support Fax

51 481 5470

City Code: 51

Customer Care Fax

51 481 5480

Sales

0800 90 3355

0800 90 3390
toll-free: 1-866-278-6820

British Virgin Islands

General Support

Brunei

Customer Technical Support (Penang, Malaysia)

604 633 4966

Country Code: 673

Customer Service (Penang, Malaysia)

604 633 4949

Transaction Sales (Penang, Malaysia)

604 633 4955

Canada (North York, Ontario)

Online Order Status: www.dell.ca/ostatus

International Access Code: 011

AutoTech (automated technical support)

toll-free: 1-800-247-9362

TechFax

toll-free: 1-800-950-1329

Customer Care (Home Sales/Small Business)

toll-free: 1-800-847-4096

Customer Care (med./large business, government)

toll-free: 1-800-326-9463

Technical Support (Home Sales/Small Business)

toll-free: 1-800-847-4096

Technical Support (med./large bus., government)

toll-free: 1-800-387-5757

Sales (Home Sales/Small Business)

toll-free: 1-800-387-5752

Sales (med./large bus., government)

toll-free: 1-800-387-5755

Spare Parts Sales & Extended Service Sales

88

Contacting Dell

1 866 440 3355

Country (City)
International Access Code
Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Cayman Islands

General Support

Chile (Santiago)

Sales, Customer Support, and Technical Support

Area Codes,
Local Numbers, and
Toll-Free Numbers
1-800-805-7541
toll-free: 1230-020-4823

Country Code: 56
City Code: 2
China (Xiamen)

Tech Support website: support.ap.dell.com/china

Country Code: 86

Tech Support E-mail: cn_support@dell.com

City Code: 592

Tech Support Fax

818 1350

Home and Small Business Technical Support

toll-free: 800 858 2437

Corporate Accounts Technical Support

toll-free: 800 858 2333

Customer Experience

toll-free: 800 858 2060

Home and Small Business

toll-free: 800 858 2222

Preferred Accounts Division

toll-free: 800 858 2557

Large Corporate Accounts GCP

toll-free: 800 858 2055

Large Corporate Accounts Key Accounts

toll-free: 800 858 2628

Large Corporate Accounts North

toll-free: 800 858 2999

Large Corporate Accounts North Government and
Education

toll-free: 800 858 2955

Large Corporate Accounts East

toll-free: 800 858 2020

Large Corporate Accounts East Government and
Education

toll-free: 800 858 2669

Large Corporate Accounts Queue Team

toll-free: 800 858 2222

Large Corporate Accounts South

toll-free: 800 858 2355

Large Corporate Accounts West

toll-free: 800 858 2811

Large Corporate Accounts Spare Parts

toll-free: 800 858 2621

Colombia

General Support

980-9-15-3978

Costa Rica

General Support

0800-012-0435

Contacting Dell

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Country (City)
International Access Code
Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Area Codes,
Local Numbers, and
Toll-Free Numbers

Czech Republic (Prague)

Website: support.euro.dell.com

International Access Code: 00

E-mail: czech_dell@dell.com

Country Code: 420

Technical Support

02 2186 27 27

City Code: 2

Customer Care

02 2186 27 11

Fax

02 2186 27 14

TechFax

02 2186 27 28

Switchboard

02 2186 27 11

Denmark (Copenhagen)

Website: support.euro.dell.com

International Access Code: 00

E-mail Support (portable computers):
den_nbk_support@dell.com

Country Code: 45

E-mail Support (desktop computers):
den_support@dell.com
E-mail Support (servers):
Nordic_server_support@dell.com
Technical Support

7023 0182

Customer Care (Relational)

7023 0184

Home/Small Business Customer Care

3287 5505

Switchboard (Relational)

3287 1200

Fax Switchboard (Relational)

3287 1201

Switchboard (Home/Small Business)

3287 5000

Fax Switchboard (Home/Small Business)

3287 5001

Dominica

General Support

toll-free: 1-866-278-6821

Dominican Republic

General Support

1-800-148-0530

Ecuador

General Support

toll-free: 999-119

El Salvador

General Support

01-899-753-0777

90

Contacting Dell

Country (City)
International Access Code
Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Finland (Helsinki)

Website: support.euro.dell.com

International Access Code: 990

E-mail: fin_support@dell.com

Country Code: 358

E-mail Support (servers):
Nordic_support@dell.com

City Code: 9

Area Codes,
Local Numbers, and
Toll-Free Numbers

Technical Support

09 253 313 60

Technical Support Fax

09 253 313 81

Relational Customer Care

09 253 313 38

Home/Small Business Customer Care

09 693 791 94

Fax

09 253 313 99

Switchboard

09 253 313 00

France (Paris) (Montpellier)

Website: support.euro.dell.com

International Access Code: 00

E-mail: support.euro.dell.com/fr/fr/emaildell/

Country Code: 33

Home and Small Business

City Codes: (1) (4)

Technical Support

0825 387 270

Customer Care

0825 823 833

Switchboard
Switchboard (calls from outside of France)

0825 004 700
04 99 75 40 00

Sales

0825 004 700

Fax

0825 004 701

Fax (calls from outside of France)

04 99 75 40 01

Corporate
Technical Support

0825 004 719

Customer Care

0825 338 339

Switchboard

01 55 94 71 00

Sales

01 55 94 71 00

Fax

01 55 94 71 01

Contacting Dell

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Country (City)
International Access Code
Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Germany (Langen)

Website: support.euro.dell.com

International Access Code: 00

E-mail: tech_support_central_europe@dell.com

Country Code: 49

Technical Support

City Code: 6103

Home/Small Business Customer Care

06103 766-7200
0180-5-224400

Global Segment Customer Care

06103 766-9570

Preferred Accounts Customer Care

06103 766-9420

Large Accounts Customer Care

06103 766-9560

Public Accounts Customer Care

06103 766-9555

Switchboard

06103 766-7000

Greece

Website: support.euro.dell.com

International Access Code: 00

E-mail: support.euro.dell.com/gr/en/emaildell/

Country Code: 30

Area Codes,
Local Numbers, and
Toll-Free Numbers

Technical Support
Gold Technical Support

080044149518
08844140083

Switchboard

2108129800

Sales

2108129800

Fax

2108129812

Grenada

General Support

toll-free: 1-866-540-3355

Guatemala

General Support

1-800-999-0136

Guyana

General Support

toll-free: 1-877-270-4609

92

Contacting Dell

Country (City)
International Access Code
Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Area Codes,
Local Numbers, and
Toll-Free Numbers

Hong Kong

Website: support.ap.dell.com

International Access Code: 001

E-mail: ap_support@dell.com

Country Code: 852

Technical Support (Dimension™ and Inspiron™)

2969 3189

Technical Support (OptiPlex™, Latitude™, and
Dell Precision™)

2969 3191

Technical Support (PowerApp™ and PowerVault™)

2969 3196

Gold Queue EEC Hotline

2969 3187

Customer Advocacy

3416 0910

Large Corporate Accounts

3416 0907

Global Customer Programs

3416 0908

Medium Business Division

3416 0912

Home and Small Business Division
India

2969 3105

Technical Support

1600 33 8045

Sales

1600 33 8044

Ireland (Cherrywood)

Website: support.euro.dell.com

International Access Code: 16

E-mail: dell_direct_support@dell.com

Country Code: 353

Technical Support

City Code: 1

U.K. Technical Support (dial within U.K. only)
Home User Customer Care
Small Business Customer Care
U.K. Customer Care (dial within U.K. only)
Corporate Customer Care
Corporate Customer Care (dial within U.K. only)
Ireland Sales
U.K. Sales (dial within U.K. only)

1850 543 543
0870 908 0800
01 204 4014
01 204 4014
0870 906 0010
1850 200 982
0870 907 4499
01 204 4444
0870 907 4000

Fax/SalesFax

01 204 0103

Switchboard

01 204 4444

Contacting Dell

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Country (City)
International Access Code
Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Area Codes,
Local Numbers, and
Toll-Free Numbers

Italy (Milan)

Website: support.euro.dell.com

International Access Code: 00

E-mail: support.euro.dell.com/it/it/emaildell/

Country Code: 39

Home and Small Business

City Code: 02

Technical Support

02 577 826 90

Customer Care

02 696 821 14

Fax

02 696 821 13

Switchboard

02 696 821 12

Corporate
Technical Support

02 577 826 90

Customer Care

02 577 825 55

Fax

02 575 035 30

Switchboard
Jamaica

94

General Support (dial from within Jamaica only)

Contacting Dell

02 577 821
1-800-682-3639

Country (City)
International Access Code
Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Japan (Kawasaki)

Website: support.jp.dell.com

International Access Code: 001

Technical Support (servers)

Country Code: 81

Technical Support outside of Japan (servers)

City Code: 44

Technical Support (Dimension™ and Inspiron™)
Technical Support outside of Japan (Dimension and
Inspiron)
Technical Support (Dell Precision™, OptiPlex™,
and Latitude™)
Technical Support outside of Japan (Dell Precision,
OptiPlex, and Latitude)
Technical Support (Axim™)
Technical Support outside of Japan (Axim)

Area Codes,
Local Numbers, and
Toll-Free Numbers

toll-free: 0120-198-498
81-44-556-4162
toll-free: 0120-198-226
81-44-520-1435
toll-free:0120-198-433
81-44-556-3894
toll-free: 0120-981-690
81-44-556-3468

Faxbox Service

044-556-3490

24-Hour Automated Order Service

044-556-3801

Customer Care

044-556-4240

Business Sales Division (up to 400 employees)

044-556-1465

Preferred Accounts Division Sales (over 400
employees)

044-556-3433

Large Corporate Accounts Sales (over 3500
employees)

044-556-3430

Public Sales (government agencies, educational
institutions, and medical institutions)

044-556-1469

Global Segment Japan

044-556-3469

Individual User

044-556-1760

Switchboard

044-556-4300

Korea (Seoul)

Technical Support

toll-free: 080-200-3800

International Access Code: 001

Sales

toll-free: 080-200-3600

Country Code: 82

Customer Service (Seoul, Korea)

toll-free: 080-200-3800

City Code: 2

Customer Service (Penang, Malaysia)

604 633 4949

Fax

2194-6202

Switchboard

2194-6000

Contacting Dell

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Country (City)
International Access Code
Country Code
City Code
Latin America

Department Name or Service Area,
Website and E-Mail Address

Area Codes,
Local Numbers, and
Toll-Free Numbers

Customer Technical Support (Austin, Texas,
U.S.A.)

512 728-4093

Customer Service (Austin, Texas, U.S.A.)

512 728-3619

Fax (Technical Support and Customer Service)
(Austin, Texas, U.S.A.)

512 728-3883

Sales (Austin, Texas, U.S.A.)

512 728-4397

SalesFax (Austin, Texas, U.S.A.)

512 728-4600
or 512 728-3772

Luxembourg

Website: support.euro.dell.com

International Access Code: 00

E-mail: tech_be@dell.com

Country Code: 352

Technical Support (Brussels, Belgium)
Home/Small Business Sales (Brussels, Belgium)

3420808075
toll-free: 080016884

Corporate Sales (Brussels, Belgium)

02 481 91 00

Customer Care (Brussels, Belgium)

02 481 91 19

Fax (Brussels, Belgium)

02 481 92 99

Switchboard (Brussels, Belgium)
Macao

Technical Support

Country Code: 853

Customer Service (Penang, Malaysia)
Transaction Sales

02 481 91 00
toll-free: 0800 582
604 633 4949
toll-free: 0800 581

Malaysia (Penang)

Technical Support

toll-free: 1 800 888 298

International Access Code: 00

Customer Service

04 633 4949

Country Code: 60

Transaction Sales

toll-free: 1 800 888 202

City Code: 4

Corporate Sales

toll-free: 1 800 888 213

96

Contacting Dell

Country (City)
International Access Code
Country Code
City Code
Mexico

Department Name or Service Area,
Website and E-Mail Address

Customer Technical Support

001-877-384-8979
or 001-877-269-3383

International Access Code: 00
Country Code: 52

Area Codes,
Local Numbers, and
Toll-Free Numbers

Sales

50-81-8800
or 01-800-888-3355

Customer Service

001-877-384-8979
or 001-877-269-3383

Main

50-81-8800
or 01-800-888-3355

Montserrat

General Support

toll-free: 1-866-278-6822

Netherlands Antilles

General Support

001-800-882-1519

Netherlands (Amsterdam)

Website: support.euro.dell.com

International Access Code: 00

E-mail (Technical Support):

Country Code: 31

(Enterprise): nl_server_support@dell.com

City Code: 20

(Latitude): nl_latitude_support@dell.com
(Inspiron): nl_inspiron_support@dell.com
(Dimension): nl_dimension_support@dell.com
(OptiPlex): nl_optiplex_support@dell.com
(Dell Precision): nl_workstation_support@dell.com
Technical Support

020 674 45 00

Technical Support Fax

020 674 47 66

Home/Small Business Customer Care

020 674 42 00

Relational Customer Care

020 674 4325

Home/Small Business Sales

020 674 55 00

Relational Sales

020 674 50 00

Home/Small Business Sales Fax

020 674 47 75

Relational Sales Fax

020 674 47 50

Switchboard

020 674 50 00

Switchboard Fax

020 674 47 50

Contacting Dell

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Country (City)
International Access Code
Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Area Codes,
Local Numbers, and
Toll-Free Numbers

New Zealand

E-mail (New Zealand): nz_tech_support@dell.com

International Access Code: 00

E-mail (Australia): au_tech_support@dell.com

Country Code: 64

Home and Small Business

0800 446 255

Government and Business

0800 444 617

Sales

0800 441 567

Fax

0800 441 566

Nicaragua

General Support

Norway (Lysaker)

Website: support.euro.dell.com

International Access Code: 00

E-mail Support (portable computers):

Country Code: 47

nor_nbk_support@dell.com

001-800-220-1006

E-mail Support (desktop computers):
nor_support@dell.com
E-mail Support (servers):
nordic_server_support@dell.com
Technical Support

671 16882

Relational Customer Care

671 17514

Home/Small Business Customer Care

23162298

Switchboard

671 16800

Fax Switchboard

671 16865

Panama

General Support

001-800-507-0962

Peru

General Support

0800-50-669

Poland (Warsaw)

Website: support.euro.dell.com

International Access Code: 011

E-mail: pl_support_tech@dell.com

Country Code: 48

Customer Service Phone

57 95 700

City Code: 22

Customer Care

57 95 999

Sales

57 95 999

Customer Service Fax

57 95 806

Reception Desk Fax

57 95 998

Switchboard

57 95 999

98

Contacting Dell

Country (City)
International Access Code
Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Portugal

Website: support.euro.dell.com

International Access Code: 00

E-mail: support.euro.dell.com/pt/en/emaildell/

Country Code: 351

Technical Support
Customer Care
Sales
Fax

Area Codes,
Local Numbers, and
Toll-Free Numbers

707200149
800 300 413
800 300 410 or 800 300 411 or
800 300 412 or 21 422 07 10
21 424 01 12

Puerto Rico

General Support

1-800-805-7545

St. Kitts and Nevis

General Support

toll-free: 1-877-441-4731

St. Lucia

General Support

1-800-882-1521

St. Vincent and the Grenadines General Support

toll-free: 1-877-270-4609
toll-free: 800 6011 051

Singapore (Singapore)

Technical Support

International Access Code: 005

Customer Service (Penang, Malaysia)

Country Code: 65

Transaction Sales

toll-free: 800 6011 054

Corporate Sales

toll-free: 800 6011 053

604 633 4949

South Africa (Johannesburg)

Website: support.euro.dell.com

International Access Code:

E-mail: dell_za_support@dell.com

09/091

Technical Support

011 709 7710

Country Code: 27

Customer Care

011 709 7707

City Code: 11

Sales

011 709 7700

Fax

011 706 0495

Switchboard

011 709 7700

Customer Technical Support, Customer Service,
and Sales (Penang, Malaysia)

604 633 4810

Southeast Asian and Pacific
Countries

Contacting Dell

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Country (City)
International Access Code
Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Area Codes,
Local Numbers, and
Toll-Free Numbers

Spain (Madrid)

Website: support.euro.dell.com

International Access Code: 00

E-mail: support.euro.dell.com/es/es/emaildell/

Country Code: 34

Home and Small Business

City Code: 91

Technical Support

902 100 130

Customer Care

902 118 540

Sales

902 118 541

Switchboard

902 118 541

Fax

902 118 539

Corporate
Technical Support

902 100 130

Customer Care

902 118 546

Switchboard

91 722 92 00

Fax

91 722 95 83

Sweden (Upplands Vasby)

Website: support.euro.dell.com

International Access Code: 00

E-mail: swe_support@dell.com

Country Code: 46

E-mail Support for Latitude and Inspiron:
Swe-nbk_kats@dell.com

City Code: 8

E-mail Support for OptiPlex: Swe_kats@dell.com
E-mail Support for Servers:
Nordic_server_support@dell.com
Technical Support

08 590 05 199

Relational Customer Care

08 590 05 642

Home/Small Business Customer Care

08 587 70 527

Employee Purchase Program (EPP) Support

100

Contacting Dell

20 140 14 44

Fax Technical Support

08 590 05 594

Sales

08 590 05 185

Country (City)
International Access Code
Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Switzerland (Geneva)

Website: support.euro.dell.com

International Access Code: 00

E-mail: swisstech@dell.com

Country Code: 41

E-mail for French-speaking HSB and Corporate
Customers: support.euro.dell.com/ch/fr/emaildell/

City Code: 22

Taiwan

Area Codes,
Local Numbers, and
Toll-Free Numbers

Technical Support (Home and Small Business)

0844 811 411

Technical Support (Corporate)

0844 822 844

Customer Care (Home and Small Business)

0848 802 202

Customer Care (Corporate)

0848 821 721

Fax

022 799 01 90

Switchboard

022 799 01 01
toll-free: 00801 86 1011

International Access Code: 002

Technical Support (portable and desktop
computers)

Country Code: 886

Technical Support (servers)

toll-free: 0080 60 1256

Transaction Sales

toll-free: 0080 651 228

Corporate Sales

toll-free: 0080 651 227
toll-free: 0880 060 07

Thailand

Technical Support

International Access Code: 001

Customer Service (Penang, Malaysia)

Country Code: 66

Sales

Trinidad/Tobago

General Support

1-800-805-8035

Turks and Caicos Islands

General Support

toll-free: 1-866-540-3355

604 633 4949
toll-free: 0880 060 09

Contacting Dell

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Country (City)
International Access Code
Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Area Codes,
Local Numbers, and
Toll-Free Numbers

U.K. (Bracknell)

Website: support.euro.dell.com

International Access Code: 00

Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp

Country Code: 44
City Code: 1344

E-mail: dell_direct_support@dell.com
Technical Support (Corporate/Preferred
Accounts/PAD [1000+ employees])

0870 908 0500

Technical Support (direct/PAD and general)

0870 908 0800

Global Accounts Customer Care

01344 373 186

Home and Small Business Customer Care

0870 906 0010

Corporate Customer Care

01344 373 185

Preferred Accounts (500–5000 employees)
Customer Care

0870 906 0010

Central Government Customer Care

01344 373 193

Local Government & Education Customer Care

01344 373 199

Health Customer Care

01344 373 194

Home and Small Business Sales

0870 907 4000

Corporate/Public Sector Sales

01344 860 456

Home and Small Business Fax

0870 907 4006

Uruguay

General Support

toll-free: 000-413-598-2521

U.S. Virgin Islands

General Support

1-877-673-3355

Venezuela

General Support

8001-3605

102

Contacting Dell

SECTION 9

Appendix
Limited Warranties and Return Policy
Dell Inc. Ink and Toner Cartridges Limited Warranties
Regulatory Notices
Dell™ Software License Agreement

w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m

Limited Warranties and Return Policy
Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year,
or 4-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slip
or invoice. The following sections describe the limited warranties and return policy for the U.S., the limited
warranties and return policy for Canada and the manufacturer guarantee for Latin America and the Caribbean.

Limited Warranty for Dell-Branded Hardware Products (U.S. Only)
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your—our end-user customer's—
Dell-branded hardware products, including Dell-branded peripheral products.

What is not covered by this limited warranty?
This limited warranty does not cover:
•

Software, including the operating system and software added to the Dell-branded hardware products
through our factory-integration system, third-party software, or the reloading of software

•

Non-Dell-branded and Solution Provider Direct products and accessories

•

Problems that result from:
–

External causes such as accident, abuse, misuse, or problems with electrical power

–

Servicing not authorized by Dell

–

Usage that is not in accordance with product instructions

–

Failure to follow the product instructions or failure to perform preventive maintenance

–

Problems caused by using accessories, parts, or components not supplied by Dell

•

Products with missing or altered Service Tags or serial numbers

•

Products for which Dell has not received payment

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S
RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR
AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND
IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD
REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR
IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS
LIMITATION MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED
WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT
LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR
PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR
LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE
SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.

104

Appendix

How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your packing slip or invoice, except for the following
Dell-branded hardware:
•

Portable computer batteries carry a 1-year limited warranty.

•

Projector lamps carry a 90-day limited warranty.

•

Memory carries a lifetime limited warranty.

•

Monitors carry the longer of either a 3-year limited warranty or the remainder of the warranty for the Dell
computer to which the monitor will be connected.

•

Other add-on hardware carries the longer of either a 1-year limited warranty for new parts and a 90-day
limited warranty for reconditioned parts or, for both new and reconditioned parts, the reminder of the
warranty for the Dell computer on which such parts are installed.

The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty
period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of
limited warranties, at its discretion, but any changes will not be retroactive.

What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your
Dell Service Tag or order number available.
Individual Home Consumers:

U.S. Only

Technical Support

1-800-624-9896

Customer Service

1-800-624-9897

Individual Home Consumers who purchased through an
Employee Purchase Program:

Technical Support and Customer Service

1-800-822-8965

Home and Small Business Commercial Customers:

Technical Support and Customer Service

1-800-456-3355

Medium, Large, or Global Commercial Customers, Healthcare
Customers, and Value-Added Resellers (VARs):

Technical Support and Customer Service

1-800-822-8965

Government and Education Customers:

Technical Support and Customer Service

1-800-234-1490

Dell-Branded Memory

1-888-363-5150

Appendix

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w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m

What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90
days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any
Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are
not able to repair the product, we will replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to include with your return.
You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure
the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or
replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in
the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product
to you freight collect.
If we determine that the product is not covered under this warranty, we will notify you and inform you of service
alternatives that are available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage
device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as
floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information;
lost or corrupted data; or damaged or lost removable media.
During the remaining years: For the remaining period of the limited warranty, we will replace any defective part
with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid
credit card number at the time you request a replacement part, but we will not charge you for the replacement part
as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not
receive the original part within 30 days, we will charge to your credit card the then-current standard price for that
part.
We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S.
possessions and territories). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping
container with each replacement part for your use in returning the replaced part to us.
NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage
device(s) in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you under the terms of the service agreement.
Please refer to that contract for details on how to obtain service.
If you purchased through us a service contract with one of our third-party service providers, please refer to that
contract for details on how to obtain service.

How will you fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building
replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell,
some of which were never used by a customer. All parts and systems are inspected and tested for quality.
Replacement parts and systems are covered for the remaining period of the limited warranty for the product you
bought. Dell owns all parts removed from repaired products.

106

Appendix

May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of the system and
records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may
record your transfer by going to Dell's website:
•

If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm

•

If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to
www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm

•

If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who
purchased through an Employee Purchase Program, go to
www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm

If you do not have Internet access, call your customer care representative or call 1-800-624-9897.

Total Satisfaction" Return Policy (U.S. Only)
We value our relationship with you and want to make sure that you're satisfied with your purchases. That's why we
offer a "Total Satisfaction" return policy for most products that you, the end-user customer, purchase directly from
Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a
refund of the purchase price paid, less shipping and handling and applicable return fees as follows:
New Hardware Products and Accessories — Unless you have a separate agreement with Dell, all hardware,
accessories, peripherals, parts, and unopened software still in its sealed package, excluding the products listed
below, may be returned within twenty-one (21) days from the date on the packing slip or invoice. New
PowerEdge™ , PowerConnect ™ and PowerVault™ products may be returned within thirty (30) days from the
date on the packing slip or invoice except that new PowerEdge™ SC servers and n series products purchased from
the Small and Medium Business Sales Division may only be returned within fourteen (14) days from the date on
the packing slip or invoice. To return applications software or an operating system that has been installed by Dell,
you must return the entire computer. A different return policy applies to nondefective products purchased through
Dell's Software and Peripherals division by customers of our Small and Medium Business divisions. Those products
may be returned within twenty-one (21) days from the date on the packing slip or invoice, but a fifteen percent
(15%) return fee will be deducted from any refund or credit. The "Total Satisfaction" Return Policy and Software
and Peripherals division return policy are not available for Dell | EMC storage products, EMC-branded products,
Unisys-branded products, PowerVault™,160T tape libraries, enterprise software, non-Dell branded enterprise
products, software and/or software licenses purchased under any type of volume purchase agreement or any
non-Dell customized hardware and/or software product(s).
Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All reconditioned or refurbished
PowerEdge™ , PowerConnect™ and PowerVault™ products may be returned within thirty (30) days from the date
on the packing slip or invoice. All other reconditioned or refurbished Dell-branded hardware products and parts
may be returned within fourteen (14) days of the date on the packing slip or invoice.
How to Return — To return products, e-mail or call Dell customer service to receive a Credit Return Authorization
Number within the return policy period applicable to the product you want to return. You must obtain a Credit
Return Authorization Number in order to return the product. See "Contacting Dell" or "Getting Help" in your
customer documentation (or www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information
for obtaining customer assistance. You must ship the products to Dell within five (5) days of the date that Dell
issues the Credit Return Authorization Number. You must also return the products to Dell in their original
packaging, in as-new condition along with any media, documentation, and all other items that were included in
the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during
shipment.

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Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only)
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your—our end-user customer's—
Dell-branded hardware products, including Dell-branded peripheral products.

What is not covered by this limited warranty?
This limited warranty does not cover:
•

Software, including the operating system and software added to the Dell-branded hardware products
through our factory-integration system, or the reloading of the software

•

Non-Dell branded and Solution Provider Direct products and accessories

•

Problems that result from:
–

External causes such as accident, abuse, misuse, or problems with electrical power

–

Servicing not authorized by Dell

–

Usage that is not in accordance with product instructions

–

Failure to follow the product instructions or failure to perform preventive maintenance

–

Problems caused by using accessories, parts, or components not supplied by Dell

•

Products with missing or altered Service Tags or serial numbers

•

Products for which Dell has not received payment

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND
DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS
WARRANTY STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR
PACKING SLIP OR INVOICE. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS
WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR
CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS.
THEREFORE, THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY
STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES,
INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU
FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST
SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT
THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE
RESPONSIBLE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU.

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How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited
warranty on Dell-branded batteries lasts only 1 year and the limited warranty on the lamps for Dell-branded
projectors lasts only 90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty
period is not extended if we repair or replace a warranted product or any parts. Dell may change the terms and
availability of limited warranties, at its discretion, but any changes will not be retroactive (that is, the warranty
terms in place at the time of purchase will apply to your purchase).

What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your
Dell Service Tag or order number available.
Individual Home Consumers; Home Office and Small Business
Customers:

Canada Only

Technical Support and Customer Service

1-800-847-4096

Medium, Large, and Global Commercial Customers;
Government, Education, and Healthcare Customers; and
Value-Added Resellers (VARs):

Technical Support

1-800-387-5757

Customer Service

1-800-326-9463

Government or Education Customers, or Individual Home
Consumers who purchased through an Employee Purchase
Program:

Technical Support

1-800-387-5757

Customer Service

1-800-326-9463 (Extension 8221 for Individual
Consumers)

Dell-Branded Memory

1-888-363-5150

What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90
days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any
Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are
not able to repair the product, we will replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to include with your return.
You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure
the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or
replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in
Canada. Otherwise, we will ship the product to you freight collect.
If we determine that the problem is not covered under this warranty, we will notify you and inform you of service
alternatives that are available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any
other storage device(s) in the product(s). Remove any confidential, proprietary or personal information,
removable media, such as floppy disks, CDs, or PC Cards. We are not responsible for any of your
confidential, proprietary or personal information; lost or corrupted data; or damaged or lost removable
media.

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During the remaining years following the first year of all limited warranties: We will replace any defective part
with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid
credit card number at the time you request a replacement part, but we will not charge you for the replacement part
as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not
receive the original part within 30 days, we will charge to your credit card the then-current standard price for that
part.
We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect.
We will also include a prepaid shipping container with each replacement part for your use in returning the replaced
part to us.
NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage
device(s) in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please
refer to that contract for details on how to obtain service. Dell's service contracts can be found online at
www.dell.ca or by calling Customer Care at 1-800-847-4096. If you purchased through us a service contract with
one of our third-party service providers, please refer to that contract (mailed to you with your packing slip or
invoice) for details on how to obtain service.

How will you fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building
replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell,
some of which were never used by a customer. All parts and systems are inspected and tested for quality.
Replacement parts and systems are covered for the remaining period of the limited warranty for the product you
bought. Dell owns all parts removed from repaired products.

May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of the system and
records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may
record your transfer by going to Dell’s website:
•

For Canada-purchased computers (in-country transfers) and to transfer from one customer to another, go to
www.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.htm

•

For out-of-country transfers (outside of the original country of purchase), go to
www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm

If you do not have Internet access, call Dell at 1-800-847-4096 (Home Consumer customers) or 1-800-326-9463
(Corporate Commercial or Government customers).

"Total Satisfaction" Return Policy (Canada Only)
If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to
30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer
who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the
date on the packing slip or invoice for a refund or credit of the product purchase price. In either case, the refund or
credit will not include any shipping and handling charges shown on your packing slip or invoice and will be subject
to a fifteen percent (15%) restocking fee, unless otherwise prohibited by law. If you are an organization that bought
the products under a written agreement with Dell, the agreement may contain different terms for the return of
products than specified by this policy.

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To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return
Authorization Number. To expedite the process of your refund or credit, Dell expects you to return the products to
Dell in their original packaging within 5 days of the date that Dell issues the Credit Return Authorization Number.
You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during
shipment. You may return software for a refund or credit only if the sealed package containing the floppy disk(s) or
CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, floppy disk(s), CD(s),
power cables, and other items included with a product must be returned with it. For customers who want to return,
for refund or credit only, either application or operating system software that has been installed by Dell, the whole
system must be returned, along with any media and documentation that may have been included in the original
shipment.
The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also does not apply to
products purchased through Dell's Software and Peripherals division. For those products, please instead refer to
Dell's Software and Peripheral's then-current return policy (see the following section, "Dell Software and
Peripherals (Canada Only)").

Dell Software and Peripherals (Canada Only)
Third-Party Software and Peripherals Products
Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party
software and peripheral products are covered by the warranties provided by the original manufacturer or publisher
only. Third-party manufacturer warranties vary from product to product. Consult your product documentation for
specific warranty information. More information may also be available from the manufacturer or publisher.
While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that
all of the products we offer work with any or all of the various models of Dell computers, nor do we test or
guarantee all of the products we sell on the hundreds of different brands of computers available today. If you have
questions about compatibility, we recommend and encourage you to contact the third-party software and
peripheral product manufacturer or publisher directly.

Dell-Branded Peripheral Products
Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as
the manufacturer) such as monitors, batteries, memory, docking stations, and projectors. To determine which
limited warranty applies to the product you purchased, see the Dell packing slip or invoice and/or the product
documentation that accompanied your product. Descriptions of Dell's limited warranties are described in
preceding sections.

Return Policy
If you are an end-user customer who bought Dell Software and Peripherals products directly from a Dell company,
you may return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the
date on the packing slip or invoice for a refund of the product purchase price if already paid. This refund will not
include any shipping and handling charges shown on your packing slip or invoice; you are responsible for those.
To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return
Authorization Number. You must ship the Dell Software and Peripherals products back to Dell in their original
manufacturer's packaging (which must be in as-new condition), prepay shipping charges, and insure the shipment
or accept the risk of loss or damage during shipment.
To qualify for refund or replacement, returned products must be in as-new condition, software products must be
unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product
must be returned with it.

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1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean
Only)
Guarantee
Dell Computer Corporation ("Dell") warrants to the end user in accordance with the following provisions that its
branded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in
Latin America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal
use, for a period of 1 year from the original purchase date. Products for which proper claims are made will, at Dell’s
option, be repaired or replaced at Dell’s expense. Dell owns all parts removed from repaired products. Dell uses
new and reconditioned parts made by various manufacturers in performing repairs and building replacement
products.

Exclusmions
This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance;
actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear
and tear.

Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee
period. The end user must always supply proof of purchase, indicating name and address of the seller, date of
purchase, model and serial number, name and address of the customer, and details of symptoms and configuration
at the time of malfunction, including peripherals and software used. Otherwise, Dell may refuse the guarantee
claim. Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground freight and insurance
to and from Dell’s repair/replacement center. The end user must ensure that the defective product is available for
collection properly packed in original or equally protective packaging together with the details listed above and the
return number provided to the end user by Dell.

Limitation and Statutory Rights
Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee
is given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of
applicable legislation, this Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its
affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect
or consequential loss arising from negligence, breach of contract, or howsoever.
This Guarantee does not impair or affect mandatory statutory rights of the end user against and/or any rights
resulting from other contracts concluded by the end user with Dell and/or any other seller.
Dell World Trade LP
One Dell Way, Round Rock, TX 78682, USA
Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10)
Avenida Industrial Belgraf, 400
92990-000 - Eldorado do Sul – RS - Brasil
Dell Computer de Chile Ltda
Coyancura 2283, Piso 3- Of.302,
Providencia, Santiago - Chile
Dell Computer de Colombia Corporation
Carrera 7 #115-33 Oficina 603
Bogota, Colombia

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Dell Computer de Mexico SA de CV
Paseo de la Reforma 2620 - 11° Piso
Col. Lomas Altas
11950 México, D.F.

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Dell Inc.
Ink and Toner Cartridges Limited Warranties
The following sections describe the limited warranty for ink and toner cartridges for the U.S., Canada, and Latin
America. Refer to the appropriate limited warranty accordingly.

Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only)
Dell Inc. warrants to the original purchaser of genuine Dell-branded toner cartridges that they will be free from
defects in material and workmanship for the life of the cartridge and that for genuine Dell-branded ink cartridges
they will be free from defects in material and workmanship for two years beginning on the date of invoice. If this
product proves defective in either material or workmanship, it will be replaced without charge during the limited
warranty period if returned to Dell. You must first call our toll-free number to get your return authorization. In the
U.S., call 1-800-822-8965; in Canada, call 1-800-387-5757. If we are not able to replace the product because it has
been discontinued or is not available, we will either replace it with a comparable product or reimburse you for the
cartridge purchase cost, at Dell’s sole option. This limited warranty does not apply to ink or toner cartridges that
have been refilled or improperly stored or due to problems resulting from misuse, abuse, accident, neglect,
mishandling, incorrect environments, or wear from ordinary use.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL’S
RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO
REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. FOR CANADIAN CUSTOMERS,
EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT, DELL
DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR
OTHERWISE, FOR THE PRODUCT. FOR U.S. CUSTOMERS, ALL EXPRESS AND IMPLIED
WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES
AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. NO WARRANTIES, WHETHER
EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME
STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES
OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION
LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY COVERAGE TERMINATES
IF YOU SELL OR OTHERWISE TRANSFER THIS PRODUCT TO ANOTHER PARTY.
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED
WARRANTY OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES,
INCLUDING, WITHOUT LIMITATION, ANY LIABILTY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR
DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST
SOFTWARE. DELL’S LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE
PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH DELL
IS RESPONSIBLE.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.

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Ink and Toner Cartridges Limited Warranty (Latin America Only)
Dell Inc. warrants to the original purchaser of genuine Dell-branded toner cartridges that the cartridges will be free
from defects resulting from material or manufacturing process for the life of the cartridge. For the original
purchaser of genuine Dell-branded ink cartridges, Dell warrants that the cartridges will be free from defects
resulting from material or manufacturing process for one year beginning from the date of delivery.
If this product presents defects resulting from either material or manufacturing process, it will be replaced without
charge during the limited warranty period if returned to Dell.
In order to obtain the necessary information to enable the replacement, call the appropriate toll-free number. In
Mexico, call 001-877-533-6230; in Puerto Rico, call 1-877-839-5123. In cases in which either the production of the
cartridge has been discontinued or the cartridge is not available, Dell reserves the right, at its sole discretion, to
choose between replacing it by a similar product or reimbursing you for the purchase cost.
This limited warranty does not apply to ink or toner cartridges that have been refilled or to defects resulting from
misuse, abuse, accident, negligence, mishandling, improper storage or exposure to inappropriate environments.
Dell’s liability for the malfunction or defect of hardware after the period of the legal warranty (and specifically the
period of the legal warranty of defective products stated in the consumer protections rules), is limited to either the
substitution of the product or the reimbursement as stated above. This warranty coverage terminates if you sell or
otherwise transfer this product to a third party.
Dell does not accept any additional liability for patrimonial, emotional or any other kind of damage caused to the
consumer and/or to a third party, which exceeds the established liability either in this limited warranty or in legal
rules that may apply.

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Regulatory Notices
Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or
signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades,
obstructs, or repeatedly interrupts a licensed radio communications service. Radio communications services
include but are not limited to AM/FM commercial broadcast, television, cellular services, radar, air-traffic control,
pager, and Personal Communication Services (PCS). These licensed services, along with unintentional radiators
such as digital devices, including computers, contribute to the electromagnetic environment.
Electromagnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly
together in the electronic environment. While this computer has been designed and determined to be compliant
with regulatory agency limits for EMI, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause interference with radio communications services, which can be
determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or
more of the following measures:
•

Reorient the receiving antenna.

•

Relocate the computer with respect to the receiver.

•

Move the computer away from the receiver.

•

Plug the computer into a different outlet so that the computer and the receiver are on different branch
circuits.

If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for
additional suggestions.
Dell™ computers are designed, tested, and classified for their intended electromagnetic environment. These
electromagnetic environment classifications generally refer to the following harmonized definitions:
•

Class A is typically for business or industrial environments.

•

Class B is typically for residential environments.

Information Technology Equipment (ITE), including devices, expansion cards, printers, input/output (I/O)
devices, monitors, and so on, that are integrated into or connected to the computer should match the
electromagnetic environment classification of the computer.
A Notice About Shielded Signal Cables: Use only shielded cables for connecting devices to any Dell device to
reduce the possibility of interference with radio communications services. Using shielded cables ensures that you
maintain the appropriate EMC classification for the intended environment. For parallel printers, a cable is
available from Dell. If you prefer, you can order a cable from Dell on the World Wide Web at
accessories.us.dell.com/sna/category.asp?category_id=4117.
Most Dell computers are classified for Class B environments. However, the inclusion of certain options can change
the rating of some configurations to Class A. To determine the electromagnetic classification for your computer or
device, see the following sections specific for each regulatory agency. Each section provides country-specific
EMC/EMI or product safety information.

FCC Notices (U.S. Only)
Most Dell computers are classified by the Federal Communications Commission (FCC) as Class B digital devices.
To determine which classification applies to your computer, examine all FCC registration labels located on the
bottom, side, or back panel of your computer, on card-mounting brackets, and on the cards themselves. If any one
of the labels carries a Class A rating, your entire computer is considered to be a Class A digital device. If all labels
carry an FCC Class B rating as distinguished by either an FCC ID number or the FCC logo, (
), your computer
is considered to be a Class B digital device.

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Once you have determined your computer’s FCC classification, read the appropriate FCC notice. Note that FCC
regulations provide that changes or modifications not expressly approved by Dell could void your authority to
operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
•

This device may not cause harmful interference.

•

This device must accept any interference received, including interference that may cause undesired
operation.

Class A
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual,
may cause harmful interference with radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case you will be required to correct the interference at your own
expense.

Class B
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, you are encouraged to try to correct the interference by one or more of the following
measures:
•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and the receiver.

•

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•

Consult the dealer or an experienced radio/television technician for help.

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FCC Identification Information
The following information is provided on the device or devices covered in this document in compliance with FCC
regulations:
•

Model number: Laser Multi-Function Printer 1600n

•

Company name:
Dell Inc.
One Dell Way
Round Rock, Texas 78682 USA
512-338-4400

Modem Regulatory Information
This equipment complies with Part 68 of the FCC Rules. On the bottom of your computer is a label that contains,
among other information, the FCC registration number and ringer equivalence number (REN) for your
equipment. If requested, you must provide this information to the telephone company.
The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive
RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most areas,
the sum of all the RENs on your telephone line should be less than five to ensure proper service from the telephone
company. To be certain of the number of devices that you may connect to a line, as determined by the total RENs,
contact your local telephone company.
The registration jack Universal Service Order Code (USOC) used by this equipment is RJ-11C. An FCC
compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be
connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant.
This equipment cannot be used on public coin-phone service provided by the telephone company. Connection to
party line service is subject to state tariffs.
There are no user serviceable parts on the modem contained in your computer.
If your telephone equipment causes harm to the telephone network, the telephone company will notify you in
advance that service may be temporarily discontinued. If advance notice is not practical, the telephone company
will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you
believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect
the operation of this equipment. If this happens, the telephone company will provide advance notice in order for
you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this telephone equipment, see the section titled "Contacting Dell" to find the
appropriate telephone number for obtaining customer assistance. If the equipment is causing harm to the
telephone network, the telephone company may request that you disconnect the equipment until the problem is
resolved.

Fax Branding
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless such message clearly contains in a margin at
the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent,
identification of the business, other entity, or individual sending the message, and the telephone number of the
sending machine or such business, other entity, or individual. The telephone number provided may not be a 900
number or any other number for which charges exceed local or long-distance transmission charges.

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NOM Information (Mexico Only)
The following information is provided on the device(s) described in this document in compliance with the
requirements of the official Mexican standards (NOM):
Exporter:

Dell Inc.
One Dell Way
Round Rock, TX 78682

Importer:

Dell Computer de México, S.A. de C.V.
Paseo de la Reforma 2620 - 11° Piso
Col. Lomas Altas
11950 México, D.F.

Ship to:

Dell Computer de México, S.A. de C.V.
al Cuidado de Kuehne & Nagel de México S. de R.L.
Avenida Soles No. 55
Col. Peñon de los Baños
15520 México, D.F.

Model number:

Dell Laser MFP 1600n

Supply voltage:

110-127 VAC

Frequency:

50/60 Hz

Current Consumption:

5.0 A

Output voltage:

24 VDC, 5 VDC

Output current:

2.0 A, 1.0 A

Appendix

119

w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m

Dell™ Software License Agreement
This is a legal agreement between you, the user, and Dell Products, L.P (“Dell”). This
agreement covers all software that is distributed with the Dell product, for which there is no
separate license agreement between you and the manufacturer or owner of the software
(collectively the "Software"). By opening or breaking the seal on the Software packet(s),
installing or downloading the Software, or using the Software that has been preloaded or is
embedded in your computer, you agree to be bound by the terms of this agreement. If you do
not agree to these terms, promptly return all Software items (disks, written materials, and
packaging) and delete any preloaded or embedded Software.
You may use one copy of the Software on only one computer at a time. If you have multiple
licenses for the Software, you may use as many copies at any time as you have licenses. "Use"
means loading the Software in temporary memory or permanent storage on the computer.
Installation on a network server solely for distribution to other computers is not "use" if (but
only if) you have a separate license for each computer to which the Software is distributed.
You must ensure that the number of persons using the Software installed on a network server
does not exceed the number of licenses that you have. If the number of users of Software
installed on a network server will exceed the number of licenses, you must purchase additional
licenses until the number of licenses equals the number of users before allowing additional
users to use the Software. If you are a commercial customer of Dell or a Dell affiliate, you
hereby grant Dell, or an agent selected by Dell, the right to perform an audit of your use of the
Software during normal business hours, you agree to cooperate with Dell in such audit, and
you agree to provide Dell with all records reasonably related to your use of the Software. The
audit will be limited to verification of your compliance with the terms of this agreement.
The Software is protected by United States copyright laws and international treaties. You may
make one copy of the Software solely for backup or archival purposes or transfer it to a single
hard disk provided you keep the original solely for backup or archival purposes. You may not
rent or lease the Software or copy the written materials accompanying the Software, but you
may transfer the Software and all accompanying materials on a permanent basis if you retain
no copies and the recipient agrees to the terms hereof. Any transfer must include the most
recent update and all prior versions. You may not reverse engineer, decompile or disassemble
the Software. If the package accompanying your computer contains compact discs, 3.5" and/or
5.25" disks, you may use only the disks appropriate for your computer. You may not use the
disks on another computer or network, or loan, rent, lease, or transfer them to another user
except as permitted by this agreement.

120

Appendix

Limited Warranty
Dell warrants that the Software disks will be free from defects in materials and workmanship
under normal use for ninety (90) days from the date you receive them. This warranty is limited
to you and is not transferable. Any implied warranties are limited to ninety (90) days from the
date you receive the Software. Some jurisdictions do not allow limits on the duration of an
implied warranty, so this limitation may not apply to you. The entire liability of Dell and its
suppliers, and your exclusive remedy, shall be (a) return of the price paid for the Software or
(b) replacement of any disk not meeting this warranty that is sent with a return authorization
number to Dell, at your cost and risk. This limited warranty is void if any disk damage has
resulted from accident, abuse, misapplication, or service or modification by someone other
than Dell. Any replacement disk is warranted for the remaining original warranty period or
thirty (30) days, whichever is longer.
Dell does NOT warrant that the functions of the Software will meet your requirements or that
operation of the Software will be uninterrupted or error free. You assume responsibility for
selecting the Software to achieve your intended results and for the use and results obtained
from the Software.
DELL, ON BEHALF OF ITSELF AND ITS SUPPLIERS, DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, FOR THE SOFTWARE AND ALL ACCOMPANYING WRITTEN
MATERIALS. This limited warranty gives you specific legal rights; you may have others,
which vary from jurisdiction to jurisdiction.
IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES
WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF USE OR
INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. Because some jurisdictions do not allow an exclusion or limitation of
liability for consequential or incidental damages, the above limitation may not apply to you.

U.S. Government Restricted Rights
The software and documentation are "commercial items" as that term is defined at 48 C.F.R.
2.101, consisting of "commercial computer software" and "commercial computer software
documentation" as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212
and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government end users acquire the
software and documentation with only those rights set forth herein. Contractor/manufacturer
is Dell Products, L.P., One Dell Way, Round Rock, Texas 78682.

Appendix

121

w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m

General
This license is effective until terminated. It will terminate upon the conditions set forth above
or if you fail to comply with any of its terms. Upon termination, you agree that the Software
and accompanying materials, and all copies thereof, will be destroyed. This agreement is
governed by the laws of the State of Texas. Each provision of this agreement is severable. If a
provision is found to be unenforceable, this finding does not affect the enforceability of the
remaining provisions, terms, or conditions of this agreement. This agreement is binding on
successors and assigns. Dell agrees and you agree to waive, to the maximum extent permitted
by law, any right to a jury trial with respect to the Software or this agreement. Because this
waiver may not be effective in some jurisdictions, this waiver may not apply to you. You
acknowledge that you have read this agreement, that you understand it, that you agree to be
bound by its terms, and that this is the complete and exclusive statement of the agreement
between you and Dell regarding the Software.

122

Appendix

Index

A

D

I

ADF (Automatic Document
Feeder), loading, 36

date and time, setting, 9

installing
memory, 76
optional tray2, 79

C

display language, changing, 7

canceling
print, 40-43
cartridge
ordering, 58
replacing, 59
changing
display language, 7
operator panel cover, 7
characters, entering, 8
cleaning
drum, 64
exterior, 61
interior, 62
scanner, 63
clearing
document jams, 66
paper jams, 68
connecting
tel line, 5
contacting, Dell, 85

Dell
contacting, 85
document
jam clearing, 66
loading
ADF, 37
scanner glass, 36
drum, cleaning, 64

jam, clearing, 68

L
loading
paper

E
envelopes
loading, 32

in the manual feeder, 31
in the paper tray, 27
loading document
ADF, 37
scanner glass, 36

F
faxing, 47
manually, 47

M
maintenance, 55
memory, installing, 76

G
group dial, faxing
setting, 10

O
operator panel, 5

copy settings, 41
copying, 41

J

H

operator panel cover,
changing, 7

hardware setup, 5
Index

123

option installing
memory, 76
optional tray, 79
ordering supplies, 58

T
tel line, connecting, 5
toner cartridge
replacing, 59
toner ordering, ii

P

transparencies, loading, 27

paper
card stock, 34
custom size, 34
labels, 34
plain, 34
transparencies, 34

troubleshooting, 65

paper jams, clearing, 68
paper size, setting, 35
paper type, setting, 41
paper, loading, 27
parts of your printer, iii
printer ID,setting, 7

R
replacing toner cartridge, 59

S
safety information, 1
scanner, cleaning, 63
scanning, 44
operator panel, 45
WIA driver, 46
setup, 5
supplies, ordering, 58
support
contacting Dell, 85
124

Index

U
uninstalling, software, 22



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