Dell Axim X51 Owner’s Manual User Owner's En Us

Dell-Axim-X51-Owners-Manual-111367 dell-axim-x51-owners-manual-111367

User Manual: Dell dell-axim-x51 Dell Axim X51 Owner’s Manual

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Dell™ Axim™ X51/X51v

Owner’s Manual

w w w. d e l l . c o m | s u p p o r t . d e l l . c o m

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you
make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to
hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property
damage, personal injury, or death.

Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the
"Glossary" on page 135.

____________________
Information in this document is subject to change without notice.
© 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of
Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Axim, TrueMobile, Dimension,
Inspiron, OptiPlex, Latitude, Dell Precision, PowerApp, PowerVault, PowerEdge,
PowerConnect, and DellNet are trademarks of Dell Inc.; Intel, Pentium, and Celeron
are registered trademarks and XScale and StrataFlash are trademarks of
Intel Corporation; Microsoft, Windows, Windows Media, and ActiveSync are
registered trademarks and Windows Mobile is a trademark of Microsoft
Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc.
and is used by Dell Inc. under license.
Other trademarks and trade names may be used in this document to refer to either
the entities claiming the marks and names or their products. Dell Inc. disclaims
any proprietary interest in trademarks and trade names other than its own.
Models HCO3U, HC03UL, and HD04U

March 2006

P/N NC341

Rev. A02

Contents

Before You Begin .

. . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . .

Related Information
Contacting Dell .

. . . . . . . . . . . . . . . . . . . . .

1 Getting Started .

. . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . .

Unpacking Your Device

. . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . .

Front, Side, and Back Views
Front and Side Views
Back View .

Using the Battery .

. . . . . . . . . . . . . . . . . . . .

. . . . . . . .

. . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . .

. . . .

. . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . .

Installing and Removing the Battery
Charging the Battery
Using Your Axim

Changing the Display Mode on Your Device

2 Operating the Axim
Using the Power Button
Using the Stylus

Contents

. . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . .

Connecting to a Computer
Using the Cradle

Using the Sync Cable .

. . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . .

. . . . . . . . . . .

. . . . . . . . . . . . . . . . . . .

Soft Reset .

. . . . . . . . . . . . . . . . . . . . .

Hard Reset

. . . . . . . . . . . . . . . . . . . . .

Connecting to a Projector
Using Cards

CompactFlash Cards

Secure Digital Memory Cards
Resetting the Axim

Using Microsoft® Windows Mobile™
Version 5.0 Software for Pocket PC
Premium Edition Mobile 5.0 . . . . . .

. . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . .

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. . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . .

Status Icons
Programs .

Program Buttons
Switcher Bar

Navigation Bar and Command Bar
Pop-Up Menus

Searching for Information
Backing Up Data .

Backing Up and Synchronization of Data .

. . . . . . .

. . . . . . . . . .

. . . . . . . . . . . . . . . . . . .

Manual Back Up By Dragging Files .
Confirming Backup

Contents

Entering Information

. . . . . . . . . . . . . . . . . . .

. . . . . . . .

. . . . . . . . . . .

Letter Recognizer

. . . . . . . . . . . . . . . . . .

Block Recognizer

. . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . .

Entering Text Using the Input Panel
Typing With the Soft Keyboard

Transcriber

Writing on the Screen

Editing Written Text

. . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . .

Using My Text

. . . . . . . . . . . . . . . . . . . .

Adjusting Settings

. . . . . . . . . . . . . . . . . . . .

Drawing on the Screen
Creating a Drawing
Editing a Drawing

Recording a Message

Personal Tab
System Tab

. . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . .

Connections Tab

3 Communicating and Scheduling

. . . . . . .

About the Microsoft® ActiveSync® Program
Installing and Using ActiveSync .

. . . . . .

. . . . . . . . . . . .

About Microsoft® Pocket Outlook .
Categories

. . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . .

Creating a Category .
Calendar

. . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . .

Using the Summary Screen .

. . . . . . . . . . . .

Creating Meeting Requests .

. . . . . . . . . . . .

Contents

. . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . .

. . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . .

Contacts

Finding a Contact

Using the Summary Screen
Tasks

Notes .

. . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . .

Messaging

Synchronizing E-Mail Messages .

. . . . . . . . .

Connecting Directly to an E-Mail Server .

. . . . . . . . . . . . . .

87
88

. . . . .

. . . . . . . . . . . . . . . . . . . . . . .

Composing Messages

Managing E-Mail Messages and Folders

Beaming an Item .

. . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . .

Using File Explorer

4 Getting Connected .

. . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . .

. . . . . . . . . . .

If the Wireless Network is
Broadcasting SSID . . . .

. . . . . . . . . . . . .

If the Wireless Network is
Not Broadcasting SSID . .

. . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . .

Using Wi-Fi (802.11b)

If the Network Card is Set Up

Using Odyssey Client
Adding a Network

Using Cisco® LEAP Wireless LAN Security

Contents

. . . . . . . . . . . . . . .

Using the Message List

Notifications

. . . . .

. . . . . .

Using Odyssey Client to Get a
Certificate of Authority . . . .
Using Infrared

. . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . .

Using Bluetooth® Wireless Technology

100

. . . . . . . . . . . .

101

. . . . . . . . . . .

103

. . . . . . . . . . . . . .

103

. . . . . . . . . . . . . . . . . .

104

. . . . . . .

105

. . . . . . . . . . . . . .

105

Creating an Ethernet Connection
Creating a VPN Connection

Connecting Directly to an E-Mail Server
Getting Help on Connecting

5 Adding and Removing Programs

. . . . . .

107

. . . . . . . . . . . . . . .

107

. . . . . .

108

. . . . . . . . .

109

. . . . . . . . . . . . . . . . . .

109

Adding Programs Using
Microsoft® ActiveSync®

Downloading Programs From the Internet
Adding a Program to the Start Menu
Removing Programs

100

. . . . . . .

Creating a Modem Connection

Ending a Connection

6 Using Companion Programs .

. . . . . . . . .

111

Word Mobile

. . . . . . . . . . . . . . . . . . . . . .

111

Excel Mobile

. . . . . . . . . . . . . . . . . . . . . .

113

. . . . . . . . .

115

Tips for Working in Excel Mobile

Contents

. . . . . . . . . . . . . . . . . . .

115

. . . . . . . . . . . . . . . . . . . .

116

. . . . . . . . . . . . . . . . . . . . .

117

PowerPoint Mobile
MSN Messenger .
Setting Up

Working With Contacts .

. . . . . . . . . . . . . .

117

Chatting With Contacts .

. . . . . . . . . . . . . .

118

Microsoft Windows Media® Player for Pocket PC .

. .

118

. . . . . . . . . . . . .

119

. . . . . . . . . . . . . . . . . . . .

119

. . . . . . . . . . . . . . . .

120

. . . . . . . . . . . . . .

120

. . . . . . . . . . . . . . . . . . . .

121

. . . . . . . .

121

Using Internet Explorer Mobile
Mobile Favorites .

Conserving Memory

Mobile Favorites Folder
Favorite Links

Browsing Mobile Favorites and the Web

7 Maintenance and Troubleshooting
Maintaining the Axim

. . . . . . . . . . . . . . . . . .

Installing the Diagnostic Utility .
Troubleshooting

Index

. . . . . . . . . . . . . . . . . . . . .

124

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127

129

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129

. . . . . . . . . . . . . . . . . . . . . . . . .

135

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Contents

123
123

. . . . . . . . . . . . . . . . . . . . . . . .

Specifications
Glossary

123

. . . . . . . . . .

File Download Security Warning

8 Appendix

. . . .

137

Before You Begin
Related Information
The following table guides you to the information you are looking for in
the relevant device and computer documentation.
What Are You Looking For?

Find It Here:

How to set up my device and
The placemat setup diagram and the
information on the accessories,
Dell™ Owner’s Manual
connectors, and buttons on my device
Information on using my device

Dell Owner’s Manual and
Pocket PC Help
NOTE: To view Help, tap the Start button
and tap Help.

Additional programs that can be
installed on my device

Dell Getting Started CD

Information on using programs on my Pocket PC Help and, if available, tap
device
Help within a specific program
Connecting to and synchronizing with Dell Owner’s Manual and Microsoft®
a computer
ActiveSync® Help on your computer
To view Help, launch MS ActiveSync,
click Help → Microsoft ActiveSync Help.
NOTE: For more ActiveSync help:

http://www.microsoft.com/windows
mobile/help/activesync/default.mspx
Last-minute updates and detailed
technical information

The readme files, located in the
ActiveSync folder on the computer and
on the Dell Getting Started CD.

Up-to-date information about your
Pocket PC

www.microsoft.com/windowsmobile
and
support.dell.com

Before You Begin

What Are You Looking For?

Find It Here:

My Service Tag and/or Express Service Label located in the battery slot
Code
underneath the battery (remove the
battery)
Product Key

Located on the COA (Certificate of
Authenticity) label on the Getting
Started CD

Contacting Dell
To contact Dell electronically, you can access the following websites:
•

www.dell.com

•

support.dell.com (support)

For specific web addresses for your country, find the appropriate country
section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are
listed.

NOTE: In certain countries, support specific to Dell XPS™ portable computers
is available at a separate telephone number listed for participating countries.
If you do not see a telephone number listed that is specific for XPS portable
computers, you may contact Dell through the support number listed and your
call will be routed appropriately.
When you need to contact Dell, use the electronic addresses, telephone
numbers, and codes provided in the following table. If you need assistance
in determining which codes to use, contact a local or an international
operator.

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Anguilla

General Support

toll-free: 800-335-0031

Antigua and Barbuda General Support

1-800-805-5924

Argentina (Buenos
Aires)
International Access
Code: 00
Country Code: 54
City Code: 11

Area Codes,
Local Numbers, and
Toll-Free Numbers

Website: www.dell.com.ar
E-mail:
us_latin_services@dell.com
E-mail for desktop and portable
computers:
la-techsupport@dell.com
E-mail for servers and EMC®
storage products:
la_enterprise@dell.com
Customer Care

toll-free: 0-800-444-0730

Technical Support

toll-free: 0-800-444-0733

Technical Support Services

toll-free: 0-800-444-0724

Sales
Aruba

General Support

Australia (Sydney)

Website: support.ap.dell.com

International Access
Code: 0011

E-mail:
support.ap.dell.com/contactus

Country Code: 61

General Support

0-810-444-3355
toll-free: 800-1578

13DELL-133355

City Code: 2

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Austria (Vienna)

Website: support.euro.dell.com

International Access
Code: 900
Country Code: 43

E-mail:
tech_support_central_europe@
dell.com

City Code: 1

Home/Small Business Sales

0820 240 530 00

Home/Small Business Fax

0820 240 530 49

Home/Small Business Customer
Care

0820 240 530 14

Preferred Accounts/Corporate
Customer Care

0820 240 530 16

Support for XPS portable
computers only

0820 240 530 81

Home/Small Business Support
for all other Dell computers

0820 240 530 14

Preferred Accounts/Corporate
Support

0660 8779

Switchboard

Area Codes,
Local Numbers, and
Toll-Free Numbers

0820 240 530 00

Bahamas

General Support

toll-free: 1-866-2786818

Barbados

General Support

1-800-534-3066

Belgium (Brussels)

Website: support.euro.dell.com

International Access
Code: 00

Tech Support for XPS portable
computers only

02 481 92 96

Country Code: 32

Tech Support for all other Dell
computers

02 481 92 88

Tech Support Fax

02 481 92 95

Customer Care

02 713 15 65

Corporate Sales

02 481 91 00

Fax

02 481 92 99

Switchboard

02 481 91 00

City Code: 2

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Bermuda

General Support

1-800-342-0671

Bolivia

General Support

toll-free: 800-10-0238

Brazil

Website: www.dell.com/br

International Access
Code: 00

Customer Support, Tech
Support

Country Code: 55

Technical Support Fax

City Code: 51

Customer Care Fax
Sales

British Virgin Islands General Support
Brunei
Country Code: 673

Area Codes,
Local Numbers, and
Toll-Free Numbers

0800 90 3355
51 481 5470
51 481 5480
0800 90 3390
toll-free: 1-866-2786820

Technical Support (Penang,
Malaysia)

604 633 4966

Customer Care (Penang,
Malaysia)

604 633 4888

Transaction Sales (Penang,
Malaysia)

604 633 4955

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Area Codes,
Local Numbers, and
Toll-Free Numbers

Canada (North York, Online Order Status:
Ontario)
www.dell.ca/ostatus
International Access
Code: 011

AutoTech (automated Hardware
and Warranty Support)

toll-free: 1-800-247-9362

Customer Service (Home
Sales/Small Business)

toll-free: 1-800-847-4096

Customer Service (med./large
business, government)

toll-free: 1-800-326-9463

Customer Service (printers,
projectors, televisions,
handhelds, digital jukebox, and
wireless)

toll-free: 1-800-847-4096

Hardware Warranty Support
(Home Sales/Small Business)

toll-free: 1-800-906-3355

Hardware Warranty Support
(med./large bus., government)

toll-free: 1-800-387-5757

Hardware Warranty Support
(printers, projectors, televisions,
handhelds, digital jukebox, and
wireless)
Sales (Home Sales/Small
Business)

toll-free: 1-800-387-5752

Sales (med./large bus.,
government)

toll-free: 1-800-387-5755

Spare Parts Sales & Extended
Service Sales
Cayman Islands

General Support

Chile (Santiago)

Sales and Customer Support

Country Code: 56
City Code: 2

1-877-335-5767

Before You Begin

1 866 440 3355
1-800-805-7541
toll-free: 1230-020-4823

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

China (Xiamen)

Technical Support website:
support.dell.com.cn

Country Code: 86

Area Codes,
Local Numbers, and
Toll-Free Numbers

City Code: 592
Technical Support E-mail:
cn_support@dell.com
Customer Care E-mail:
customer_cn@dell.com
592 818 1350

Technical Support Fax
Technical Support (Dell™
Dimension™ and Inspiron)

toll-free: 800 858 2968

Technical Support (OptiPlex™,
Latitude™, and Dell Precision™)

toll-free: 800 858 0950

Technical Support (servers and
storage)

toll-free: 800 858 0960

Technical Support (projectors,
PDAs, switches, routers, and so on)

toll-free: 800 858 2920

Technical Support (printers)

toll-free: 800 858 2311

Customer Care

toll-free: 800 858 2060

Customer Care Fax

592 818 1308

Home and Small Business

toll-free: 800 858 2222

Preferred Accounts Division

toll-free: 800 858 2557

Large Corporate Accounts GCP

toll-free: 800 858 2055

Large Corporate Accounts Key
Accounts

toll-free: 800 858 2628

Large Corporate Accounts North

toll-free: 800 858 2999

Large Corporate Accounts North
Government and Education

toll-free: 800 858 2955

Large Corporate Accounts East

toll-free: 800 858 2020

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

China (Xiamen)

Large Corporate Accounts East
Government and Education

toll-free: 800 858 2669

Large Corporate Accounts
Queue Team

toll-free: 800 858 2572

Large Corporate Accounts South

toll-free: 800 858 2355

Large Corporate Accounts West

toll-free: 800 858 2811

Large Corporate Accounts Spare
Parts

toll-free: 800 858 2621

Country Code: 86
City Code: 592
(continued)

Area Codes,
Local Numbers, and
Toll-Free Numbers

Colombia

General Support

980-9-15-3978

Costa Rica

General Support

0800-012-0435

Czech Republic
(Prague)

Website: support.euro.dell.com

International Access
Code: 00

Technical Support

22537 2727

Customer Care

22537 2707

Fax

22537 2714

Technical Fax

22537 2728

Switchboard

22537 2711

Country Code: 420

E-mail: czech_dell@dell.com

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Denmark
(Copenhagen)

Website: support.euro.dell.com

International Access
Code: 00
Country Code: 45

Dominica

Area Codes,
Local Numbers, and
Toll-Free Numbers

Technical Support for XPS
portable computers only

7010 0074

Technical Support for all other
Dell computers

7023 0182

Customer Care (Relational)

7023 0184

Home/Small Business Customer
Care

3287 5505

Switchboard (Relational)

3287 1200

Switchboard Fax (Relational)

3287 1201

Switchboard (Home/Small
Business)

3287 5000

Switchboard Fax (Home/Small
Business)

3287 5001

General Support

toll-free: 1-866-2786821

Dominican Republic General Support

1-800-148-0530

Ecuador

General Support

toll-free: 999-119

El Salvador

General Support

01-899-753-0777

Finland (Helsinki)

Website: support.euro.dell.com

International Access
Code: 990

Technical Support

09 253 313 60

Customer Care

09 253 313 38

Country Code: 358

Fax

09 253 313 99

City Code: 9

Switchboard

09 253 313 00

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

France (Paris)
(Montpellier)

Website: support.euro.dell.com

International Access
Code: 00

Technical Support for XPS
portable computers only

0825 387 129

Country Code: 33

Technical Support for all other
Dell computers

0825 387 270

Customer Care

0825 823 833

Switchboard

0825 004 700

City Codes: (1) (4)

Area Codes,
Local Numbers, and
Toll-Free Numbers

Home and Small Business

Switchboard (calls from outside
of France)

04 99 75 40 00

Sales

0825 004 700

Fax

0825 004 701

Fax (calls from outside of
France)

04 99 75 40 01

Corporate

Technical Support

0825 004 719

Customer Care

0825 338 339

Switchboard

01 55 94 71 00

Sales

01 55 94 71 00

Fax

01 55 94 71 01

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Germany (Langen)

Website: support.euro.dell.com

International Access
Code: 00

E-mail:
tech_support_central_europe@dell.
com

Country Code: 49
City Code: 6103

Area Codes,
Local Numbers, and
Toll-Free Numbers

Technical Support for XPS
portable computers only

06103 766-7222

Technical Support for all other
Dell computers

06103 766-7200

Home/Small Business Customer
Care

0180-5-224400

Global Segment Customer Care

06103 766-9570

Preferred Accounts Customer
Care

06103 766-9420

Large Accounts Customer Care

06103 766-9560

Public Accounts Customer Care

06103 766-9555

Switchboard

06103 766-7000

Greece

Website: support.euro.dell.com

International Access
Code: 00

Technical Support

00800-44 14 95 18

Gold Service Technical Support

00800-44 14 00 83

Country Code: 30

Switchboard

2108129810

Gold Service Switchboard

2108129811

Sales

2108129800

Fax

2108129812

Grenada

General Support

toll-free: 1-866-5403355

Guatemala

General Support

1-800-999-0136

Guyana

General Support

toll-free: 1-877-270-4609

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Hong Kong

Website: support.ap.dell.com

International Access
Code: 001

Technical Support E-mail:
HK_support@Dell.com

Country Code: 852

Technical Support (Dimension
and Inspiron)

2969 3188

Technical Support (OptiPlex,
Latitude, and Dell Precision)

2969 3191

Technical Support (PowerApp™,
PowerEdge™, PowerConnect™,
and PowerVault™)

2969 3196

Customer Care

3416 0910

Large Corporate Accounts

3416 0907

Global Customer Programs

3416 0908

Medium Business Division

3416 0912

Home and Small Business
Division

2969 3105

India

Area Codes,
Local Numbers, and
Toll-Free Numbers

E-mail:
india_support_desktop@dell.com
india_support_notebook@dell.com
india_support_Server@dell.com
Technical Support

1600338045
and 1600448046

Sales (Large Corporate
Accounts)

1600 33 8044

Sales (Home and Small Business)

1600 33 8046

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Ireland
(Cherrywood)

Website: support.euro.dell.com

International Access
Code: 00
Country Code: 353
City Code: 1

Area Codes,
Local Numbers, and
Toll-Free Numbers

E-mail:
dell_direct_support@dell.com
Technical Support for XPS
portable computers only

1850 200 722

Technical Support for all other
Dell computers

1850 543 543

U.K. Technical Support (dial
within U.K. only)

0870 908 0800

Home User Customer Care

01 204 4014

Small Business Customer Care

01 204 4014

U.K. Customer Care (dial within
U.K. only)
Corporate Customer Care

0870 906 0010
1850 200 982

Corporate Customer Care (dial
within U.K. only)

0870 907 4499

Ireland Sales

01 204 4444

U.K. Sales (dial within U.K. only)

0870 907 4000

Fax/Sales Fax

01 204 0103

Switchboard

01 204 4444

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Area Codes,
Local Numbers, and
Toll-Free Numbers

Italy (Milan)

Website: support.euro.dell.com

International Access
Code: 00

Home and Small Business
Technical Support

02 577 826 90

Country Code: 39

Customer Care

02 696 821 14

City Code: 02

Fax

02 696 821 13

Switchboard

02 696 821 12

Corporate
Technical Support

02 577 826 90

Customer Care

02 577 825 55

Fax

02 575 035 30

Switchboard
Jamaica

General Support (dial from
within Jamaica only)

Before You Begin

02 577 821
1-800-682-3639

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Japan (Kawasaki)

Website: support.jp.dell.com

International Access
Code: 001

Technical Support (servers)

Country Code: 81
City Code: 44

Area Codes,
Local Numbers, and
Toll-Free Numbers

toll-free: 0120-198-498

Technical Support outside of
Japan (servers)

81-44-556-4162

Technical Support (Dimension
and Inspiron)

toll-free: 0120-198-226

Technical Support outside of
Japan (Dimension and Inspiron)
Technical Support (Dell
Precision, OptiPlex, and
Latitude)

81-44-520-1435
toll-free:0120-198-433

Technical Support outside of
Japan (Dell Precision, OptiPlex,
and Latitude)

81-44-556-3894

Technical Support (PDAs,
projectors, printers, routers)

toll-free: 0120-981-690

Technical Support outside of
Japan (PDAs, projectors, printers,
routers)

81-44-556-3468

Faxbox Service

044-556-3490

24-Hour Automated Order
Service

044-556-3801

Customer Care

044-556-4240

Business Sales Division (up to
400 employees)

044-556-1465

Preferred Accounts Division
Sales (over 400 employees)

044-556-3433

Large Corporate Accounts Sales
(over 3500 employees)

044-556-3430

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Japan (Kawasaki)

Public Sales (government
agencies, educational
institutions, and medical
institutions)

044-556-1469

Global Segment Japan

044-556-3469

Individual User

044-556-1760

Switchboard

044-556-4300

International Access
Code: 001
Country Code: 81
City Code: 44
(continued)

Area Codes,
Local Numbers, and
Toll-Free Numbers

Korea (Seoul)

E-mail: krsupport@dell.com

International Access
Code: 001

Support

toll-free: 080-200-3800

Support (Dimension, PDA,
Electronics and Accessories)

toll-free: 080-200-3801

Country Code: 82
City Code: 2

Sales

toll-free: 080-200-3600

Latin America

Fax

2194-6202

Switchboard

2194-6000

Customer Technical Support
(Austin, Texas, U.S.A.)

512 728-4093

Customer Service (Austin, Texas,
U.S.A.)

512 728-3619

Fax (Technical Support and
Customer Service) (Austin,
Texas, U.S.A.)

512 728-3883

Sales (Austin, Texas, U.S.A.)

512 728-4397

SalesFax (Austin, Texas, U.S.A.)

512 728-4600
or 512 728-3772

Luxembourg

Website: support.euro.dell.com

International Access
Code: 00

Support
Home/Small Business Sales

Country Code: 352

Corporate Sales

26 25 77 81

Customer Care

+32 (0)2 481 91 19

Fax

Before You Begin

342 08 08 075
+32 (0)2 713 15 96

26 25 77 82

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Area Codes,
Local Numbers, and
Toll-Free Numbers

Macao

Technical Support

Country Code: 853

Customer Service (Xiamen,
China)

34 160 910

Transaction Sales (Xiamen,
China)

29 693 115

toll-free: 0800 105

Malaysia (Penang)

Website: support.ap.dell.com

International Access
Code: 00

Technical Support (Dell
Precision, OptiPlex, and
Latitude)

toll-free: 1 800 880 193

Technical Support (Dimension,
Inspiron, and Electronics and
Accessories)

toll-free: 1 800 881 306

Technical Support (PowerApp,
PowerEdge, PowerConnect, and
PowerVault)

toll-free: 1800 881 386

Customer Care

toll-free: 1800 881 306
(option 6)

Transaction Sales

toll-free: 1 800 888 202

Corporate Sales

toll-free: 1 800 888 213

Country Code: 60
City Code: 4

Mexico
International Access
Code: 00

Customer Technical Support

001-877-384-8979
or 001-877-269-3383

Sales

Country Code: 52

50-81-8800
or 01-800-888-3355

Customer Service

001-877-384-8979
or 001-877-269-3383

Main

50-81-8800
or 01-800-888-3355

Montserrat

General Support

toll-free: 1-866-278-6822

Netherlands Antilles General Support

001-800-882-1519

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Netherlands
(Amsterdam)

Website: support.euro.dell.com

Area Codes,
Local Numbers, and
Toll-Free Numbers

Technical Support for XPS
portable computers only

020 674 45 94

Technical Support for all other
Dell computers

020 674 45 00

Country Code: 31
City Code: 20

Technical Support Fax

020 674 47 66

Home/Small Business Customer
Care

020 674 42 00

Relational Customer Care

020 674 4325

Home/Small Business Sales

020 674 55 00

Relational Sales

020 674 50 00

Home/Small Business Sales Fax

020 674 47 75

Relational Sales Fax

020 674 47 50

Switchboard

020 674 50 00

Switchboard Fax

020 674 47 50

International Access
Code: 00

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Area Codes,
Local Numbers, and
Toll-Free Numbers

New Zealand

Website: support.ap.dell.com

International Access
Code: 00

E-mail:
support.ap.dell.com/contactus

Country Code: 64

General Support

0800 441 567

Nicaragua

General Support

001-800-220-1006

Norway (Lysaker)

Website: support.euro.dell.com

International Access
Code: 00

Technical Support for XPS
portable computers only

815 35 043

Country Code: 47

Technical Support for all other
Dell products

671 16882

Relational Customer Care

671 17575

Home/Small Business Customer
Care

23162298

Switchboard

671 16800

Fax Switchboard

671 16865

Panama

General Support

001-800-507-0962

Peru

General Support

0800-50-669

Poland (Warsaw)

Website: support.euro.dell.com

International Access
Code: 011

E-mail:
pl_support_tech@dell.com

Country Code: 48

Customer Service Phone

57 95 700

City Code: 22

Customer Care

57 95 999

Sales

57 95 999

Customer Service Fax

57 95 806

Reception Desk Fax

57 95 998

Switchboard

57 95 999

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Portugal

Website: support.euro.dell.com

International Access
Code: 00

Technical Support
Customer Care

Country Code: 351

Sales

Fax

Area Codes,
Local Numbers, and
Toll-Free Numbers

707200149
800 300 413
800 300 410 or
800 300 411 or
800 300 412 or
21 422 07 10
21 424 01 12

Puerto Rico

General Support

1-800-805-7545

St. Kitts and Nevis

General Support

toll-free: 1-877-441-4731

St. Lucia

General Support

1-800-882-1521

St. Vincent and the
Grenadines

General Support

toll-free: 1-877-270-4609

Singapore
(Singapore)

Website: support.ap.dell.com

International Access
Code: 005
Country Code: 65

Technical Support (Dimension,
Inspiron, and Electronics and
Accessories)

toll-free: 1800 394 7430

Technical Support (OptiPlex,
Latitude, and Dell Precision)

toll-free: 1800 394 7488

Technical Support (PowerApp,
PowerEdge, PowerConnect, and
PowerVault)

toll-free: 1800 394 7478

Customer Care

toll-free:
1 800 394 7430
(option 6)

Transaction Sales

toll-free:
1 800 394 7412

Corporate Sales

Before You Begin

toll-free: 1 800 394 7419

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Slovakia (Prague)

Website: support.euro.dell.com

International Access
Code: 00

E-mail: czech_dell@dell.com

Country Code: 421

Customer Care

South Africa
(Johannesburg)
International Access
Code:

Technical Support

Area Codes,
Local Numbers, and
Toll-Free Numbers

02 5441 5727
420 22537 2707

Fax

02 5441 8328

Tech Fax

02 5441 8328

Switchboard (Sales)

02 5441 7585

Website: support.euro.dell.com
E-mail:
dell_za_support@dell.com
Gold Queue

011 709 7713

09/091

Technical Support

011 709 7710

Country Code: 27

Customer Care

011 709 7707

City Code: 11

Sales

011 709 7700

Fax

011 706 0495

Switchboard

011 709 7700

Southeast Asian and Technical Support, Customer
Pacific Countries
Service, and Sales (Penang,
Malaysia)

604 633 4810

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Area Codes,
Local Numbers, and
Toll-Free Numbers

Spain (Madrid)

Website: support.euro.dell.com

International Access
Code: 00

Home and Small Business
Technical Support

902 100 130

Country Code: 34

Customer Care

902 118 540

City Code: 91

Sales

902 118 541

Switchboard

902 118 541

Fax

902 118 539

Corporate

Sweden (Upplands
Vasby)

Technical Support

902 100 130

Customer Care

902 115 236

Switchboard

91 722 92 00

Fax

91 722 95 83

Website: support.euro.dell.com
Technical Support for XPS
portable computers only

0771 340 340

Technical Support for all other
Dell products

08 590 05 199

Country Code: 46
City Code: 8

Relational Customer Care

08 590 05 642

Home/Small Business Customer
Care

08 587 70 527

International Access
Code: 00

Employee Purchase Program
(EPP) Support

20 140 14 44

Technical Support Fax

08 590 05 594

Sales

08 590 05 185

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Switzerland
(Geneva)

Website: support.euro.dell.com

International Access
Code: 00
Country Code: 41
City Code: 22

E-mail:
Tech_support_central_Europe@
dell.com
Technical Support for XPS
portable computers only

0848 33 88 57

Technical Support (Home and
Small Business) for all other Dell
products

0844 811 411

Technical Support (Corporate)

0844 822 844

Customer Care (Home and
Small Business)

0848 802 202

Customer Care (Corporate)

0848 821 721

Fax

022 799 01 90

Switchboard

022 799 01 01

Taiwan

Website: support.ap.dell.com

International Access
Code: 002

E-mail: ap_support@dell.com

Country Code: 886

Area Codes,
Local Numbers, and
Toll-Free Numbers

Technical Support (OptiPlex,
Latitude, Inspiron, Dimension,
and Electronics and Accessories)

toll-free: 00801 86 1011

Technical Support (PowerApp,
PowerEdge, PowerConnect, and
PowerVault)

toll-free: 00801 60 1256

Customer Care

toll-free: 00801 60 1250
(option 5)

Transaction Sales

toll-free: 00801 65 1228

Corporate Sales

toll-free: 00801 651 227

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Area Codes,
Local Numbers, and
Toll-Free Numbers

Thailand

Website: support.ap.dell.com

International Access
Code: 001

Technical Support (OptiPlex,
Latitude, and Dell Precision)

toll-free: 1800 0060 07

Country Code: 66

Technical Support (PowerApp,
PowerEdge, PowerConnect, and
PowerVault)

toll-free: 1800 0600 09

Customer Care

toll-free: 1800 006 007
(option 7)

Corporate Sales

toll-free: 1800 006 009

Transaction Sales

toll-free: 1800 006 006

Trinidad/Tobago

General Support

1-800-805-8035

Turks and Caicos
Islands

General Support

toll-free: 1-866-540-3355

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

U.K. (Bracknell)

Website: support.euro.dell.com

International Access
Code: 00

Customer Care website:
support.euro.dell.com/uk/en/ECare/Form/Home.asp

Country Code: 44

E-mail:
dell_direct_support@dell.com

City Code: 1344

Technical Support
(Corporate/Preferred
Accounts/PAD [1000+
employees])

0870 908 0500

Technical Support for XPS
portable computers only

0870 366 4180

Technical Support (direct and
general) for all other products

0870 908 0800

Global Accounts Customer Care

01344 373 186

Home and Small Business
Customer Care

0870 906 0010

Corporate Customer Care

01344 373 185

Preferred Accounts (500–5000
employees) Customer Care

0870 906 0010

Central Government Customer
Care

01344 373 193

Local Government & Education
Customer Care

01344 373 199

Health Customer Care

01344 373 194

Home and Small Business Sales

0870 907 4000

Corporate/Public Sector Sales

01344 860 456

Home and Small Business Fax
Uruguay

Area Codes,
Local Numbers, and
Toll-Free Numbers

General Support

0870 907 4006
toll-free: 000-413-5982521

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

U.S.A. (Austin,
Texas)

Automated Order-Status Service

toll-free: 1-800-433-9014

AutoTech (portable and desktop
computers)

toll-free: 1-800-247-9362

Hardware and Warranty Support
(Dell TV, Printers, and
Projectors) for Relationship
customers

toll-free 1-877-459-7298

International Access
Code: 011
Country Code: 1

Area Codes,
Local Numbers, and
Toll-Free Numbers

Americas Consumer XPS support toll-free: 1-800-232-8544
Consumer (Home and Home
Office) Support for all other
Dell products

toll-free: 1-800-624-9896

Customer Service

toll-free: 1-800-624-9897

Employee Purchase Program
(EPP) Customers

toll-free: 1-800-695-8133

Financial Services website:
www.dellfinancialservices.com
Financial Services (lease/loans)

toll-free: 1-877-577-3355

Financial Services (Dell Preferred
Accounts [DPA])

toll-free: 1-800-283-2210

Business
Customer Service and Support

toll-free: 1-800-456-3355

Employee Purchase Program
(EPP) Customers

toll-free: 1-800-695-8133

Support for printers, projectors,
PDAs, and MP3 players

toll-free: 1-877-459-7298

Public (government, education, and healthcare)

Before You Begin

Country (City)
International Access
Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

U.S.A. (Austin,
Texas)

Customer Service and Support

toll-free: 1-800-456-3355

Employee Purchase Program
(EPP) Customers

toll-free: 1-800-695-8133

Dell Sales

toll-free: 1-800-289-3355

International Access
Code: 011
Country Code: 1

Area Codes,
Local Numbers, and
Toll-Free Numbers

or toll-free: 1-800-8793355

(continued)
Dell Outlet Store (Dell
refurbished computers)

toll-free: 1-888-798-7561

Software and Peripherals Sales

toll-free: 1-800-671-3355

Spare Parts Sales

toll-free: 1-800-357-3355

Extended Service and Warranty
Sales

toll-free: 1-800-247-4618

Fax

toll-free: 1-800-727-8320

Dell Services for the Deaf, Hardof-Hearing, or Speech-Impaired

toll-free: 1-877DELLTTY
(1-877-335-5889)

U.S. Virgin Islands

General Support

1-877-673-3355

Venezuela

General Support

8001-3605

Before You Begin

Getting Started
Dell Axim X51 and Dell Axim X51v are Dell's newest PDAs (Personal Digital
Assistant). Axim X51 refers to the low and mid configurations while Axim X51v
refers to the high configuration which has VGA support. See the table for
"Accessories" on page 37. The Axim X51/X51v offers:

•

built-in wireless (for Mid and High configurations only)

•

QVGA and VGA screens

•

Small size and weight

•

VGA output on Axim X51v

Unpacking Your Device
Your Axim PDA comes with standard accessories and some extra items
depending on the model you purchased. Your device packaging contains
important information such as the product key on the Getting Started CD
cover and the order number on the packing slip. Ensure that you note these
down for later use.
While unpacking your device for the first time, check for the following
list of items. If you find any item missing, contact Dell support.
See, "Contacting Dell" on page 10.
Accessories
Contents

High

Mid

Low

Axim X51

624 MHz,
Wireless,
Bluetooth

520 MHz,
Wireless,
Bluetooth

416 MHz,
Bluetooth

Cradle

Standard

Optional

USB Sync cable

Optional

Standard

Adapter Connector

Standard

standard carrying case

Standard

Dell Owner’s Manual

Standard

Getting Started

Accessories
Contents

High

Mid

Low

Dell Getting Started CD

Standard

AC adapter & power cable

Standard

standard battery (1100 mAH) Standard

Standard

High capacity battery
(2200 mAH)

Optional

Screen Protector

Optional

Optional: Needs to be ordered separately.

See the following illustration for the standard and optional accessories.

touch
screen
carrying case
sync
cable

battery

cradle
adapter
connector

power
cable
Dell Getting
Started CD
AC adapter

Dell Owner’s Manual

Getting Started

Front, Side, and Back Views
CAUTION: Before performing any of the procedures in this section, read and
follow the safety instructions in the Product Information Guide.

Front and Side Views
infrared sensor (top)
audio connector (top)
microphone
lanyard hook

CompactFlash card and
Secure Digital memory card
slots (top)
wireless light
mylar
protector tab

lock button
on/off button for
WLAN/Bluetooth
wireless
technology

power button
touch screen

record button

Calendar button
Contacts button

Home button
Inbox button
Navigator button

INFRARED SENSOR

— Transfer files from your device to another infraredcompatible device without using any cable connection.

MICROPHONE

— Use to record audio.

C O M P A C T F L A S H C A R D A N D S E C U R E D I G I T A L M E M O R Y C A R D S L O T S — See
"Using Cards" on page 52 for information on using CompactFlash cards and
Secure Digital memory cards.

Getting Started

P O W E R B U T T O N — Press the power button to turn the device on or off. Press and
hold the power button to dim the display. Press and hold again to light the display.
Use Power Button tab to configure power button to turn off power completely.
This saves your battery power.
TOUCH SCREEN

— Enter information through your touchscreen using the stylus.
See "Entering Information" on page 64.
S C R E E N P R O T E C T O R — Use screen protectors to protect your device’s
touchscreen. You must change the protectors with usage to enhance the life of the
touchscreen.

ON/OFF BUTTON FOR WLAN/BLUETOOTH® WIRELESS TECHNOLOGY

— On
wireless devices, the button turns both WLAN and Bluetooth wireless technology
on and off. Tap it twice to confirm the turning off or on of WLAN/ Bluetooth.
Turn off the wireless devices to conserve power. On Bluetooth devices, the button
turns Bluetooth wireless technology on and off.
Current Wireless Status

Switch

New Wireless Status

WLAN

Bluetooth

WLAN

Bluetooth

Off

H O M E B U T T O N — Press to launch the Home window or to turn on the device.
N A V I G A T O R B U T T O N — Press the right, left, top, or bottom of the Navigator
button to move the cursor on the screen. Press the center to enter a selection.

C O N T A C T S B U T T O N — Press to launch Contacts or to turn on the device.
C A L E N D A R B U T T O N — Press to launch Calendar or to turn on the device.
R E C O R D B U T T O N — See "Recording a Message" on page 73 for information on
using the record button.
LOCK BUTTON

— Use this to lock the device and its touchscreen so that the
device does not respond to inadvertent pressing of keys.

Getting Started

Back View
stylus (extended)

reset button

battery
(inside)
battery lock
in locked
position

cradle/sync cable
connector (bottom)
B A T T E R Y L O C K — Use this switch to release and remove the main battery.
See "Installing and Removing the Battery" on page 42.
BATTERY

— See "Using the Battery" on page 42 for information on the main

battery.
CRADLE/SYNC CABLE CONNECTOR

— Connect a cradle or sync cable. See
"Connecting to a Computer" on page 48.

R E S E T B U T T O N — See "Resetting the Axim" on page 53 for information on using
the reset button.
S T Y L U S — Use the stylus to write or draw on the screen. To remove the stylus,
pull it straight up and out of the holder. To avoid losing the stylus, store the stylus
in the holder when you are not using it. Ensure that the stylus is oriented correctly
when you replace it in the slot.

Getting Started

Using the Battery
Your device ships with a standard 1100 mAH (milli-Ampere-Hour) battery
with an expected minimum of 5-8 hours of battery life. A higher capacity
2200 mAH can also be purchased. The 2200 mAH battery has an expected
minimum battery life of 10-16 hours.
NOTICE: Do not use your device until you have charged the main battery for
at least 8 hours for the first charge.
Before you use your device for the first time, you must charge the battery.
Turn on your device using the power button. Once the battery is charged,
you can start your device by following the instructions in the operating
system to display the Today screen. Use the power button light to monitor
the battery charge. See Pocket PC Help on the device, for more
information.

Installing and Removing the Battery
To install the battery:
1 Ensure that the device is turned off.
2 Unlock the battery lock and remove the battery cover.
3 Align the battery contacts with the contacts in the battery slot,
insert the battery, and lower the battery into the slot.

battery

Getting Started

4 Close the battery cover.
5 Lock the battery cover by sliding the battery lock to the right.

battery cover

battery lock in
lock position

To remove the battery:
1 Slide the battery lock to the left to unlock the battery cover.
2 Lift the battery cover.

battery cover

battery lock
unlocked

Getting Started

3 Pull the tab to lift the battery out of the slot.

pull-tab
battery

NOTE: Your Service Tag is located underneath the battery in the battery
slot. You need your Service Tag to access Dell Support at support.dell.com
or to call Dell for customer service or technical support. The Dell Express
Service Code is also located here.

Charging the Battery
You must charge your battery before using it for the first time.
Subsequently, recharge the battery every time it runs low (power button
light flashes amber).
Use one of the following options to charge the main battery:
•

Connect the AC adapter to the charger adapter and then connect the
charger adapter to the device.

•

Connect the AC adapter to the sync cable and then connect the sync
cable to the device. See, "Using the Sync Cable" on page 50.

•

Connect the AC adapter to the cradle, and insert the device into the
cradle. See "Using the Cradle" on page 48 for more information.

The standard battery pack (1100mAh) completely charges within 5 hours;
the higher battery pack (2200mAh) completely charges within 10 hours.
If the main battery is critically low, the device enters "sleep" mode and the
device turns off.
44

Getting Started

To recover from a critically low battery:
1 Plug in the AC adapter or replace the main battery with a
charged battery.
2 Press the power button to turn on the device.
By default, the device turns off if the device is left unused for a period of
time. This is called the sleep mode. For information on setting the
amount of time during which the device can remain idle before it turns
off, see "System Tab" on page 75.
To save power, you can turn off the power of the Axim without losing any
data. The data is stored in Flash ROM and hence is not lost when the
device is switched off.

Using Your Axim
When you turn on your device, the Today screen appears. You can also
view the Today screen by tapping the Start button and then tapping
Today. The Today screen displays the date and information about the
device owner, today’s calendar, and important tasks. To customize the
Today screen:

→ Settings.
2 Tap the Personal tab → Today.
1 Tap Start

Use the Appearance tab to change the background of the Today screen.
Use the Items tab to change the items that appear on the Today screen.

Getting Started

Start
button

connection icon

volume control icon

connection
status icon for
Bluetooth®
wireless
technology

Changing the Display Mode on Your Device
The Axim X51/X51v with Microsoft® Windows Mobile™ Version 5.0
software for Pocket PC Premium Edition can display the screen in both
landscape and portrait views.
To change the display mode from landscape to portrait:
1 Tap Start → Settings.
2 In the Settings window, tap System → Screen.
3 In the Screen window, tap Portrait to select portrait mode.
NOTE: To change the display mode from portrait to landscape,
tap Landscape.

4 Tap OK and close the window.

Getting Started

Operating the Axim
Using the Power Button
Press the power button to turn the device on or off. Press and hold the
power button to dim the display. This is the power saver mode. Press and
hold again to light the display. Use Power Button tab to configure power
button to turn off power completely. This saves your battery power.
•

When the device is connected to external power and the main battery is
fully charged, the power button light is solid green.

•

When the main battery charge is low, the power button light flashes amber.

•

When the battery is being charged, the power button light is solid amber.

•

When the device relays a notification, the power button light rapidly
flashes green.
NOTE: When the battery charge is critically low, the date and time settings are
retained for 168 hours. Date and time settings can be preserved for 5 minutes in
absence of any kind of power (AC adapter or main battery). When the Axim is
without power for more than 5 minutes, the date and time settings are lost.
However, data stored in flash ROM is safe.

Using the Stylus
Your device has a stylus for selecting items and entering information. On the
device, the stylus replaces the mouse:
•

Tap — Touch the screen once with the stylus to open items and
select options.

•

Drag — Hold the stylus on the screen and drag to select text and images.
Drag on a list to select multiple items.

•

Tap and hold — Tap and hold the stylus on an item to see a list of actions
available for that item. On the pop-up menu that appears, tap the action
you want to perform.

See "Entering Information" on page 64 for more information.

Operating the Axim

Connecting to a Computer
You can either connect your device to a computer using a cradle or directly
to a computer using a sync cable. Connect your device to a computer to:
•

Add programs to your device. See "Adding Programs Using Microsoft®
ActiveSync®" on page 107 for more information.

•

Synchronize data on your device with data on your computer.

For information on synchronizing your data, see the following resources:
•

ActiveSync Help on your computer

•

ActiveSync Help on your device

Using the Cradle
NOTE: Depending on the configuration of your device, the cradle is optional.
You can use the cradle to:
•

Synchronize the data on your device with the data on your computer.

•

Connect the device to an electrical outlet to conserve battery power.

•

Charge the main battery. See "Using the Battery" on page 42 for
more information.

•

Charge a spare battery. Please note that the spare battery is optional.
NOTE: Before connecting your device to a computer for the first time,
install ActiveSync on the computer using the Dell™ Getting Started CD.

To connect your device to the cradle:
1 Connect the AC adapter to the cradle and to an electrical outlet.
2 Place the Axim in the docking cradle near your computer.
3 Connect the USB sync cable to the cradle and the computer.

Operating the Axim

cradle
power
cord

AC adapter
cradle cable

USB connector on the computer

cradle

spare battery status light

Operating the Axim

When the device is docked in the cradle, the power button on the device
turns on and the connection status icon appears on the command bar
(see page 56).
NOTE: The power button on the device indicates the charge status of the
main battery. See the description of the power button lights on page 47 for
more information.
The spare battery status light on the cradle operates as follows:
•

Green — The spare battery is fully charged.

•

Amber — The spare battery is charging.

To remove the device from the cradle, pull the device straight up and out
of the cradle.

Using the Sync Cable
Use the sync cable to connect your device directly to the computer
without using the cradle.
NOTE: The sync cable is optional depending on the configuration of your device.
To connect the sync cable:
1 Connect the sync cable connector to your device. Ensure that the
Dell logo is facing upwards.
2 Connect the USB connector of the cable to the USB connector on
your computer.
NOTICE: To avoid damaging the sync cable connector, press the two buttons
on the sides of the connector to release the lock before inserting or pulling out
the connector.

Operating the Axim

power
cord

device connector
sync cable connector

AC adapter

USB connector
on the computer

sync cable

Connecting to a Projector
You can connect the device to a projector using a VGA cable.
NOTE: The VGA option is available only with the Axim X51v model. The
VGA cable will not ship with your device unless you order it.
NOTE: You need to install the Viewer program from the Dell Getting Started CD
for the device to detect the projector. To configure the program, see the Help
section in the program.
To connect the device to the projector, connect the sync connector on the
VGA cable to the device, and then connect the other connector of the
VGA cable to the projector cable. Run the Viewer program for the device
to detect the projector.

Operating the Axim

Using Cards
Your device has two slots located on the top of the unit. The larger slot
supports CompactFlash Type II cards. The smaller slot supports
Secure Digital (SD) memory cards, Secure Digital I/O (SDIO) cards,
and the MultiMediaCard (MMC). All three memory card types are
available in sizes from 64 MB to 1 GB or 2 GB.

CompactFlash Cards
Your device supports CompactFlash Type II cards. Some common types of
cards include:
•

Modem — Connect a telephone line for modem data communication.

•

Wireless communication — Data communication without the use of
cable connections. You can use cards, such as internal cards with
Bluetooth wireless technology and 802.11b wireless LAN.

•

Storage — Save data or install programs on a storage card.

When you do not have a CompactFlash card installed, insert the plastic
blank to protect the CompactFlash card slot.
To install a CompactFlash card:
1 If a blank is installed, remove it.

blank
notch in
CompactFlash
card slot

2 Align the tab on the back of the CompactFlash card with the notch in
the CompactFlash card slot, and slide the card into the slot.
NOTICE: Do not force the card. If you feel resistance, remove the card, check
the orientation, and reinsert it.
See the documentation that came with the card for more information.
52

Operating the Axim

Secure Digital Memory Cards
Use Secure Digital memory cards to save or back up data.
To install a Secure Digital memory card:
1 If a card or plastic blank is already installed, press in to release it, and
then remove it.

blank

2 Ensure that the card is oriented correctly, and slide it into the slot until
you feel a click.
NOTICE: Do not force the card. If you feel resistance, remove the card, check
the orientation, and reinsert it.
See the documentation that came with the card for more information.

Resetting the Axim
Soft Reset
When you do a soft reset, the device deletes any data or active programs
that has not been saved in the flash memory. In other words, your saved
files and programs are not deleted. Try a soft reset if the device does not
respond when you tap the display or press a button. The soft reset is
disabled when Axim is in full power off mode.

Operating the Axim

To do a soft reset, use the stylus to press the reset button.

stylus

reset button

Hard Reset
NOTICE: When you do a hard reset, you lose all the data stored in your device
Flash memory, and any programs that you installed on your device.
Do a hard reset if:
•

You want to restore the device to factory default settings.

•

You forget your password and need to reset it.

•

Your device is experiencing severe operational problems and you have
already attempted a soft reset.
NOTICE: It is strongly recommended that you back up your data before you do
a hard reset.

Operating the Axim

To do a hard reset:
1 Press the Power button to turn the Axim unit On.
2 Press and hold the Power button down while using the Axim stylus to
press the Reset button at the same time.
3 Release the Power button and the Reset button.
The To clear all data in the memory screen appears.
4 Press the Contacts button on the Axim to delete all of the data in the
memory of the Axim handheld.
5 Press the Mail button on the Axim to cancel the operation without
losing data.
reset button

Contacts button

power button

Mail button

Operating the Axim

Using Microsoft® Windows Mobile™
Version 5.0 Software for Pocket PC
Premium Edition Mobile 5.0
The Windows Mobile 5.0 operating system comes with a host of new
features and interface improvements. The screen view and touchpad is
similar to Windows™ XP for computers. RAM is only used for running
applications. Flash ROM is where all application, PIM data, and file
storage happens. For details, visit the www.microsoft.com website.

Status Icons
NOTE: If there is not enough space to display all notification icons on the
device, tap
, icon to view the hidden list of icons.

Icon

Description
New e-mail or text message (SMS)
New instant message
Battery level
Low battery
Battery charging
No battery
Sync Error
Volume off
Bluetooth

Operating the Axim

Icon

Description
Wi-Fi on
Wi-Fi data call
Help icon

Programs
You can switch from one program to another by selecting a program from
the Start menu. To access programs that are not listed in the Start menu,
tap Start → Programs, and then tap the program name.
NOTE: Some programs have abbreviated labels for check boxes and
drop-down menus. To see the full spelling of an abbreviated label, tap and hold
the stylus on the label. Drag the stylus off the label so that the command is not
carried out.

Program Buttons
You can also switch to some programs by pressing a program button.
Your device has four program buttons located on the front of the device.
The icons on the buttons identify the programs which they start.
By default, the buttons launch Home, Messaging, Contacts, and
Calendar.

Operating the Axim

Switcher Bar
You can also use Switcher Bar to switch to or close the open programs.
To launch Switcher Bar:
1 Tap Start → Settings.
2 Tap System → Switcher Bar.
The Switcher Bar icon,
Tap

, appears in the navigation bar.

to view a list of all open programs. In the Switcher Bar menu:

•

Tap Brightness settings or Power settings to configure those settings.

•

Tap a program name to switch to that program.

•

Tap Exit current program to close the current program.

•

Tap Exit all programs to close all open programs.

•

Tap Exit Switcher Bar to close the menu.

The following table contains a partial list of programs that are on your
device. See the Dell™ Getting Started CD for additional programs that
you can install on your device.
Icon

Program

Description

ActiveSync

Synchronize information between your
device and your computer.

Calendar

Keep track of your appointments and
create meeting requests.

Contacts

Keep track of your friends and
colleagues.

Messaging

Send and receive e-mail messages.

Internet Explorer Mobile

Browse websites and WAP sites, and
download new programs and files from
the Internet.

Notes

Create handwritten or typed notes,
drawings, or recordings.

Tasks

Keep track of your tasks.

Operating the Axim

Icon

Program

Description

Excel Mobile

Create new workbooks or view and
edit Excel workbooks that you created
on your computer.

Pocket MSN

Send and receive instant messages
with your MSN Messenger contacts.

Word Mobile

Create new documents or view and
edit Word documents that you created
on your computer.

PowerPoint Mobile

View PowerPoint presentation slides.

Navigation Bar and Command Bar
The navigation bar is located at the top of the screen. It displays the active
program and current time, and allows you to switch to other programs or
close screens.
Use the command bar at the bottom of the screen to perform tasks in
programs. The command bar includes menu names, icons, and the input
panel icon. To create a new item in the current program, tap New. To see
the name of an icon, tap and hold the stylus on the icon. Drag the stylus
off the icon so that the command is not carried out.

Operating the Axim

navigation bar

Start menu

command bar

Pop-Up Menus
With pop-up menus, you can quickly select an action for an item. For
example, you can use the pop-up menu in the contact list to delete a
contact, make a copy, or send an e-mail message to a contact. The actions
in the pop-up menus vary from program to program. To access a pop-up
menu, tap and hold the stylus on an item name. When the menu appears,
lift the stylus and tap the action you want to perform. To close the menu
without performing an action, tap anywhere outside the menu.

Operating the Axim

Add new
task

Searching for Information
The Search feature on your device helps you to quickly locate information.
To search for files or other items:
1 Tap Start → Programs → Search.
2 In Search for, enter the file name, word, or other information you want.
If you have looked for this item before, tap the Search for arrow to
select the item from the list.
3 In Type, select a data type to help narrow your search.
4 Tap Search.
The My Documents folder and subfolders are searched.
5 In the Results list, tap the item you want to open.

Operating the Axim

You can also use File Explorer to find files on your device and to organize
your files into folders. On the Start menu, tap Programs → File Explorer.

sort menu

folder location

Backing Up Data
To prevent or minimize data loss, you should periodically back up the data
stored on your device. Use ActiveSync to synchronize the files on your
device with the files on your computer. You can also drag and drop files
from your device to your computer using Windows Explorer. See the
ActiveSync Help on your computer for additional information. Also see,
"Installing and Using ActiveSync" on page 78.
Use ActiveSync to create backup files and store the files on your host
computer. For more information on the two methods of backing up files,
see "Backing Up and Synchronization of Data" on page 63 and "Manual
Back Up By Dragging Files" on page 63.

Operating the Axim

Backing Up and Synchronization of Data
Synchronization compares the data on your Axim with the data on your
host computer and updates both with the most recent data. ActiveSync
does not automatically synchronize all types of data. Synchronization only
backs up the data types selected in the Options settings. Options are
selected first when establishing a standard partnership and can be
changed at any time by clicking the Options icon on the Microsoft
ActiveSync window. ActiveSync automatically creates a folder on your
host computer in the My Documents folder called Pocket_PC My
Documents. It also creates a shortcut on the host computer's desktop to
hold the synchronized data.
The two types of synchronization are:
Automatic synchronization — Data is backed up automatically when
ActiveSync is activated by docking and at other set intervals.
Manual synchronization — If the automatic syncing feature is turned off,
you can back up files at any time by using the Sync button to start the
synchronization process.
To start manual synchronization:
1 Connect the Axim to the host computer.
2 From the Microsoft ActiveSync screen on your host computer, click the
Sync button.
Synchronization begins and the status displays at the bottom part of the
screen.

Manual Back Up By Dragging Files
NOTICE: You must manually back up files that are not selected in the Options
settings. Manually backed up files are dragged to a separate folder on the
desktop of your host computer.
Only data types that have been selected when establishing a partnership,
or by changing the Sync Option selections are backed up (synchronized)
automatically. You can back up other data by manually dragging files to a
separate folder on your host computer.

Operating the Axim

For example, create a folder on your desktop called Other Axim Files.
Use Other Axim Files to hold files that are not saved automatically.
1 From the Microsoft ActiveSync screen, click Explore. The Mobile
Device window appears.
2 From the Mobile Device window, browse to any file or folder.
3 Select the file or folder and drag it to the Other Axim Files folder on
your host computer.

Confirming Backup
Confirm that all the data you want is backed up on your host computer.
Any data not backed up before you upgrade to Windows Mobile Version 5.0
for Pocket PC Premium Edition is lost. Check the following items:
•

E-mail inbox in Outlook

•

Calendar entries in Outlook

•

Contacts in Outlook

•

Task entries in Outlook

•

Notes in Outlook

•

Favorites

•

Files that have been synchronized and placed automatically in the
Pocket_PC My Documents folder

•

Files that have been manually dragged to the Other Axim Files
folder on your host computer

•

Previous ROM dragged to the Other Axim Files folder

Entering Information
You have several options for entering information:
•

Use the input panel to enter typed text using the soft keyboard or
another input method.

•

Write directly on the screen using the stylus.

•

Draw pictures on the screen with the stylus.

•

Speak into your device microphone to record a message.

Operating the Axim

Use Microsoft® ActiveSync® to synchronize or copy information from
your computer to your device. For more information, see ActiveSync Help
on your computer.
NOTE: Some of the functions mentioned in this section may not be supported
by the operating system in some languages.

Entering Text Using the Input Panel
Use the input panel to enter information into any program on your device.
You can type using the soft keyboard or write with the stylus using Letter
Recognizer, Block Recognizer, or Transcriber. The characters appear as
typed text on the screen.

input panel icon

To show or hide the input panel, tap the input panel icon. Tap the arrow
next to the input panel icon to change the input method.
When you use the input panel, your device anticipates the word you are
typing or writing and displays it above the input panel. When you tap the
displayed word, the word is inserted at the insertion point. The more you
use your device, the more words it learns to anticipate.

Operating the Axim

suggested words

To change word suggestion options, for example, the number of
words suggested:
1 Tap Start → Settings → Personal → Input.
2 Tap the Word Completion tab.
3 Select the desired settings and tap OK.

Typing With the Soft Keyboard
1 Tap the input selection arrow and tap Keyboard.
2 Tap the keys on the soft keyboard with your stylus.

Operating the Axim

Letter Recognizer
Letter Recognizer allows you to use your stylus to write letters on the
screen as you would write them on paper.
NOTE: Letter Recognizer is included with the English, French, German, Italian, and
Spanish operating systems. Other versions do not support Letter Recognizer.
1 Tap the input selection arrow and tap Letter Recognizer.
2 Write characters, numbers, and symbols in the designated writing area.
•

Enter capital letters by writing in the ABC (left) area of the box.

•

Enter lower case letters by writing in the abc (middle) area of the box.

•

Enter numbers by writing in the 123 (right) area of the box.

•

Enter punctuation and symbols by tapping in any area of the box
and then writing the desired character.

The letters are converted to typed text on the screen. For specific
instructions on using Letter Recognizer, tap the question mark next to
the writing area.
NOTE: Tap Demo to learn the character strokes that the device can recognize.

Block Recognizer
Block Recognizer allows you to use character strokes that are similar to
those used on other handheld devices.
NOTE: Block Recognizer is included with the English, French, German, Italian, and
Spanish operating systems. Other versions do not support Block Recognizer.
1 Tap the input selection arrow and tap Block Recognizer.
2 Write characters, numbers, and symbols in the designated writing area.
•

Enter letters by writing in the abc (left) area of the box.

•

Enter numbers by writing in the 123 (right) area of the box.

•

Enter symbols and punctuation by tapping in either area of the
box and then writing the desired character.

The character strokes are converted to typed text on the screen. For
specific instructions on using Block Recognizer, tap the question mark
next to the writing area.
NOTE: Tap Demo to learn the character strokes that the device can recognize.
Operating the Axim

Transcriber
Transcriber allows you to write anywhere on the screen using the stylus
similar to the way that you would write on paper. Unlike Letter Recognizer
and Block Recognizer, you can write a sentence or more, and then pause to
let Transcriber change the written characters to typed characters.
NOTE: Transcriber is included with the English, French, and German operating
systems. Other versions do not support Transcriber.
1 Start a program such as Word Mobile.
2 Tap the Input Panel icon at the bottom center of the screen and tap the
input selection arrow to the right of the icon.
3 Tap Transcriber.
The Transcriber introductory screen appears.
4 With your stylus, write anywhere on the screen.
When you pause, Transcriber converts your written characters to
typed characters. For specific instructions on using Transcriber,
tap the question mark in the lower right hand corner of the screen.

Writing on the Screen
In any program that accepts written text, such as the Notes program and
the Notes tab in some programs, you can use your stylus to write directly
on the screen. You can edit and format what you have written and convert
the information to text at a later time.

Operating the Axim

Editing Written Text
To edit or format written text:
1 Drag the stylus across the text that you want to select.
2 Tap and hold the selected text.
3 Tap the appropriate editing command in the pop-up menu.
You can also tap Menu → Edit at the bottom of the screen to select
editing commands.
To convert written text to print-style text, tap Menu → Tools and
tap Recognize.

Operating the Axim

If you want to convert only certain words, select them before tapping
Recognize (or tap and hold the selected words and then tap Recognize on
the pop-up menu). If a word is not recognized, it is not converted to
print-style text.
If the conversion is incorrect, you can select different words from a list of
alternatives or return to the original written text:
1 Tap and hold the incorrect word.
2 On the pop-up menu, tap Alternates.
A menu with a list of alternative words appears.
3 Tap the correct word, or tap the written text at the top of the menu to
return to the original written text.

Operating the Axim

alternate
words

Tips for getting good recognition:
•

Write neatly.

•

Write on the lines and draw descenders below the line. Write the cross
of the "t" and apostrophes below the top line so that they are not
confused with the word above. Write periods and commas above
the line.

•

For better recognition, try changing the zoom level to 300 percent by
tapping Menu → Zoom.

•

Write the letters of a word closely and leave big gaps between words so
that the device can easily determine where words begin and end.

•

You cannot convert hyphenated words, foreign words that use special
characters such as accents, and some punctuation.

•

You cannot add written text to a word to change it after the word has
been recognized. You must delete the written word and write the
new word.

Operating the Axim

Drawing on the Screen
You can draw on the screen the same way that you write on the screen.
However, selecting and editing drawings is different than selecting and
editing written text. For example, selected drawings can be resized,
while written text cannot.

Creating a Drawing
NOTE: To zoom in or out on your drawing, tap Menu → Zoom and tap a
zoom level.
Cross three ruled lines on your first stroke. A drawing box appears.
Subsequent strokes that touch or are inside of the drawing box become
part of the drawing. Drawings that do not cross three ruled lines are
treated as written text.

drawing box

Operating the Axim

Editing a Drawing
To edit or format a drawing, you must first select it:
1 Tap and hold the stylus on the drawing until the selection handles appear.
To select multiple drawings, drag to select the drawings.
2 You can cut, copy, and paste selected drawings by tapping and holding
the selected drawings and then tapping an editing command on the
pop-up menu.
You can also tap Menu → Edit at the bottom of the screen to select
editing commands.
To resize a drawing, drag a selection handle.

Recording a Message
In a program where you can write or draw on the screen, you can also
quickly capture thoughts, reminders, and phone numbers by recording
a message.
•

In Calendar, Tasks, and Contacts, you can include a recording in the
Notes tab.

•

In the Notes program, you can either create a stand-alone recording or
include a recording in a written note. If you want to include the
recording in a note, open the note first.

•

In the Messaging program, you can add a recording to an e-mail
message.

To record a message:
1 Hold the microphone near your mouth or other source of sound.
2 Press and hold the Record button on the side of your device until it beeps.
3 While holding down the Record button, make your recording.
4 To stop recording, release the Record button.
The device beeps twice. The new recording appears in the note list or
as an embedded icon.
NOTE: You can also make a recording by tapping the Record icon on the
Recording toolbar.
To play a recording, tap the name of the recording in the list or tap the
speaker icon in the note.
Operating the Axim

Using My Text
When using Messaging or MSN Messenger, use My Text to quickly
insert preset or frequently used messages. To insert a message, tap
Menu → My Text and tap a message.

NOTE: You can add text to a My Text message after you insert the message.
To edit a My Text message:
1 Tap Menu → My Text → Edit My Text Messages.
2 Make the changes and tap OK.

Adjusting Settings
You can adjust the device settings to suit the way you work. To see
available options, tap Start → Settings.
NOTE: Depending on the features of your device, you might have additional
tabs and additional items on the tabs.
See your device Help for additional information on adjusting settings
(tap Start → Help).

Operating the Axim

Personal Tab
•

Buttons — Assign the programs that launch when you press the
device buttons.

•

Input — Adjust the settings for input method, word completion, and
other options.

•

Menus — Add or remove items from the Start menu.

•

Owner Information — Enter your contact information.

•

Password — Set a password to protect the data stored on your device.

•

Sounds & Notification — Adjust the volume and set notifications.
See "Notifications" on page 91 for more information.

•

Today — Customize the look and the information that is displayed on
the Today screen.

•

MSN Options — Settings you can use to create a custom Pocket
MSN experience.

System Tab
•

About — Find information about Windows Mobile 5.0 and your device.

•

Brightness — Adjust the brightness settings to conserve power.

•

Certificates — View or delete certificates stored on your device.
Certificates help establish your identity and the identity of other
computers to prevent unauthorized users from accessing your data.

•

Clock & Alarms — Change the time and set the alarm.

•

Memory — Allocate memory for data and program storage. View free
and used memory, storage card memory, and running programs.

•

Error Reporting — Send information needed by technical support
groups to diagnose a program error for a device running Windows
Mobile software. For this your device must be connected to the Internet.

•

GPS — Configure the settings when you have a GPS device connected
to understand the exact location you are in, with the help of the maps.
Note that your Axim does not have a built-in GPS device.

Operating the Axim

•

Mirror Mode — This is available only in the X51v model. Mirror mode
allows users to see the same image on both the PDA screen and on an
external display using a VGA cable. When enabled, an icon will be
displayed on the command bar. To disable mirror mode, click on the
icon or clear the checkbox.

•

Microphone — Adjust the microphone volume.

•

Power — Check the battery or charge status. Use the Advanced tab to
set the amount of time that the device can remain idle before it turns
off. Use Power Button tab to configure power button to turn off power
completely. This saves your battery power.

•

Regional Settings — View and change the formatting for regional
settings such as currency, time, and date.

•

Remove Programs — Remove programs from your device. For more
information, see "Adding and Removing Programs" on page 107.

•

Screen — Adjust the screen if your device is not responding accurately
to taps, and select the screen orientation that you want to use.

•

Switcher Bar — Adjust the settings of the Switcher Bar program
launcher utility.

•

System Information — View technical information about your device.

Connections Tab
•

Beam — Receive infrared beams from other devices.

•

Bluetooth — Turn on and off the radio with Bluetooth® wireless
technology, and create and edit bonded devices. By default, the radio is off.

•

Connections — Add and configure modem and server connections.

•

Dell WLAN Utility — Available only on devices with internal Wi-Fi.
Use the WLAN utility to connect to the wireless network using
EAP/TTLS.

•

Network Cards — Configure your network adapter settings.

•

Odyssey Client — Provides secure authentication and connection of
wireless LAN (WLAN). Note that this is available only for the Mid and
Hi end Axim versions.

Operating the Axim

Communicating and Scheduling
About the Microsoft® ActiveSync® Program
Microsoft ActiveSync 4.1 is the latest synchronization software for the Axim.
ActiveSync transfers files and data between your device and a computer. It
can upload drivers and programs to the device. ActiveSync should be
installed before connecting the device to a computer. You can find the
ActiveSync installation program on the Dell Getting Started CD.
You can synchronize the information on your computer with the
information on your device using ActiveSync. This compares the data on
your device with the data on your computer and updates both with the most
recent information. For example:
•

Keep Microsoft Pocket Outlook data up-to-date by synchronizing your
device with Microsoft Outlook data on your computer.

•

Synchronize Microsoft Word and Microsoft Excel files between your device
and your computer. Your files are automatically converted to the correct format.
NOTE: By default, ActiveSync does not automatically synchronize all types of
information. You can change ActiveSync options to synchronize specific types
of information.

With ActiveSync, you can also:
•

Copy (rather than synchronize) files between your device and your computer.

•

Control when synchronization occurs. For example, you can synchronize
continuously or only when you select the synchronize command.

•

Select which information types are synchronized and control how much
data is synchronized. For example, you can choose how many weeks of
past appointments you want synchronized.

To synchronize your data, you need both the Microsoft Windows® and
Pocket PC versions of ActiveSync. You must install the Windows version
of ActiveSync on your computer using the Dell™ Getting Started CD.
The Pocket PC version is already installed on your device.

Communicating and Scheduling

NOTE: Before connecting your device to a computer for the first time, ensure
that you install ActiveSync on the computer using the Dell™ Getting Started CD.
NOTE: If your Axim fails to synchronize, check your computer security
software to see if you have any firewall running. Firewalls may block the
communication from your computer to your Axim.

Installing and Using ActiveSync
To install ActiveSync:
1 Insert the Dell Getting Started CD.
2 Click Getting Started to access the main menu.
3 Click Start Here.
4 Click Install ActiveSync and follow the instructions on the screen.
After the installation is complete, connect your device to your computer.
The ActiveSync Setup Wizard enables you to:
•

Set up a partnership so that you can synchronize information between
your device and your computer

•

Customize your synchronization settings

Your first synchronization process automatically begins when you
complete the wizard.
NOTE: The device must be powered on for the synchronization process to occur.
During your first synchronization, information that was stored in Outlook
on your computer is copied to Calendar, Contacts, and Tasks on your
device.
After you set up ActiveSync and complete the first synchronization
process, you can initiate synchronization from your device. To switch to
ActiveSync on your device, tap Start → ActiveSync.
To find information on using ActiveSync on your device, open ActiveSync
on your device and tap Start → Help.
To find information on using ActiveSync on your computer, click
Help → Microsoft ActiveSync Help.
NOTE: For more ActiveSync help,
visit:http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
78

Communicating and Scheduling

About Microsoft® Pocket Outlook
Pocket Outlook includes Calendar, Contacts, Tasks, Messaging, and
Notes. You can use these programs individually or together. For example,
e-mail addresses stored in Contacts can be used to address e-mail
messages in Messaging.
NOTE: Pocket Outlook is pre-installed on your device. If not already installed,
your Dell Getting Started CD has a copy of the Pocket Outlook installation
program. Ensure that you install Pocket Outlook and not Outlook Express. Note
that you can only install Pocket Outlook once from the program, as it is a
licensed version.
Using Microsoft ActiveSync®, you can synchronize information on your
computer in Microsoft Outlook or Microsoft Exchange. You can also
synchronize this information directly with an Exchange server. Each time
you synchronize, ActiveSync compares the changes you made on your
device and computer or server and updates both with the latest
information. For information on using ActiveSync, see ActiveSync Help
on your computer.
You can switch to any of the following programs through the Start menu.
NOTE: For detailed information about Calendar, Contacts, Tasks, Messaging,
and Notes, among other things, see Help on your device.

Categories
Use categories to group related contacts, tasks, and appointments. For
example, you can assign work-related contacts to the Business category
and personal contacts to the Personal category so that you can quickly
find contact information. You can also create your own categories, such as
Family, to group your relatives' contact information.

Creating a Category
To create a category:
1 From the program, tap an existing item or create a new one.
2 For a new item in Calendar, Contacts, and Tasks, tap Categories.
3 Tap New, enter the category name, and tap Done.
The new category is automatically assigned to the item.

Communicating and Scheduling

4 For an existing item in Calendar and Tasks, tap Edit → Categories.
5 For an existing item in Contacts, tap Menu → Edit → Categories.
6 Tap OK to return to the appointment, contact, or task.

Calendar
Use Calendar to schedule appointments, including meetings and other
events. You can check your appointments in one of several views (Agenda,
Day, Week, Month, and Year) and easily switch views by using the View
menu. Tap the Today icon to view the current date.

today icon

input panel icon

NOTE: To customize Calendar, such as changing the first day of the week,
tap Menu and tap Options.

Communicating and Scheduling

To create an appointment:
1 Tap Start → Calendar.
2 Tap Menu → New Appointment.
3 Enter a name for the appointment, and enter information such as start
and end times.
4 To schedule an all-day event, in the All Day box, tap Yes.
5 When finished, tap OK to return to the calendar.
To receive a reminder for an appointment:
1 Tap Start → Calendar → Menu → Options → Appointments tab.
2 Select the Set reminders for new items check box.
3 Set the time when you want the reminder to alert you.
4 Tap OK to return to the calendar.

Using the Summary Screen
When you tap an appointment in Calendar, a summary screen appears.
To change the appointment, tap Edit.

Creating Meeting Requests
You can use Calendar to set up meetings with users of Outlook or Pocket
Outlook. The meeting request is automatically created when you
synchronize Messaging or when you connect to your e-mail server. To set
how you want meeting requests sent, tap Menu and tap Options.
To schedule a meeting:
1 Tap Start → Calendar.
2 Schedule a new appointment, or open an existing one and tap Edit.
3 Tap Attendees.
4 Tap the name of the contact you want to invite.
5 To invite each additional attendee, tap Add and tap the name.
6 Tap OK.
The meeting request will be sent to the attendees the next time you
synchronize your device with your PC.
For more information on sending and receiving meeting requests, tap
Start → Help → Calendar or Messaging.
Communicating and Scheduling

Contacts
Use Contacts to maintain a list of your friends and colleagues. You can
quickly share Contacts information with other device users using the
infrared port.
category

search field

NOTE: To change the way information is displayed in the list,
tap Menu → Options.
To create a contact:
1 Tap Start → Contacts → New.
2 Using the input panel, enter a name and other contact information.
Scroll down to see all available fields.
3 To assign the contact to a category, tap Categories and select a category
from the list.
In the contact list, you can display contacts by category.

Communicating and Scheduling

4 To add notes, tap the Notes tab. You can enter text, draw, or create a
recording. For more information on creating notes, see "Notes"
on page 85.
5 When you have finished entering information, tap OK to return to
the calendar.

Finding a Contact
To find a contact:
1 Tap Start → Contacts.
2 If you are not in Name view, tap Menu → View By → Name.
3 Do one of the following:
•

Begin entering a name or phone number in the provided text box
until the contact you want is displayed. To show all contacts again,
tap the text box and clear the text, or tap the arrow to the right of
the text box.

•

Use the alphabetical index displayed at the top of the contact list.

•

Filter the list by categories. In the contact list, tap Menu → Filter.
Then tap a category you have assigned to a contact. To show all
contacts again, select All Contacts.

4 To view the names of companies your contacts work for, tap View in
the contact list and tap By Company. The number of contacts that
work for that company is displayed to the right of the company name.

Using the Summary Screen
When you tap a contact in the contact list, a summary screen appears.
To change the contact information, tap Edit.

Tasks
NOTE: To change the way information is displayed in the list, tap
Menu → Options.
Use Tasks to list things that you need to do.

Communicating and Scheduling

sort menu

To create a task:
1 Tap Start → Programs → Tasks.
2 Tap New, enter a subject for the task, and fill in information such as
start and due dates.
3 When finished, tap OK.
4 To copy an existing task from the task list, select the task you want to copy.
Tap Menu → Edit → Copy, and then tap Menu → Edit → Paste.
5 To add notes, tap the Notes tab. You can enter text, draw, or create a
recording. For more information on creating notes, see "Notes" on page 85.
NOTE: To quickly create a task with only a subject, tap Menu → Tool →
Options → Show Tasks entry bar. Tap the Tap here to add a new task, and
enter your task information.

Communicating and Scheduling

Notes
Quickly capture thoughts, reminders, ideas, drawings, and phone numbers
with Notes. You can create a written note or a recording. You can also include
a recording in a note. If a note is open when you create the recording, it is
included in the note as an icon. If a note is not open, the recording is
saved as a stand-alone recording.

To create a note:
1 Tap Start → Programs → Notes → New.
2 Create your note by writing, drawing, typing, or recording. For more
information on using the input panel, writing and drawing on the
screen, and creating recordings, see "Entering Information" on page 64.

Communicating and Scheduling

Messaging
Use Messaging to send and receive e-mail messages:
•

Synchronize e-mail messages using Exchange or Outlook on
your computer.

•

Send and receive e-mail messages by connecting directly to an e-mail
server through an ISP or a network.
NOTE: To create an e-mail account for your device, contact your internet
service provider. Dell does not provide this service.

Synchronizing E-Mail Messages
You can synchronize e-mail messages along with the rest of your data if
you enable Messaging synchronization in ActiveSync. For information on
enabling Messaging synchronization, see ActiveSync Help on your
computer.
NOTE: You can also synchronize e-mail messages with your computer from a
remote location. For more information, see "Getting Connected" on page 93.
During synchronization:
•

Messages are copied from the e-mail folders of Exchange or Outlook on
your computer to the ActiveSync folder in Messaging on your device.
By default, you receive:
–

Messages from the past 3 days

–

The first 100 lines of each message

–

File attachments of less than 100 KB in size

•

E-mail messages in the Outbox folder on your device are transferred to
Exchange or Outlook on your computer, and then sent from those programs.

•

E-mail messages in subfolders on your computer must be selected in
ActiveSync to be transferred.

Communicating and Scheduling

Connecting Directly to an E-Mail Server
In addition to synchronizing e-mail messages with your computer, you can
send and receive e-mail messages by connecting to an e-mail server using a
modem or network card connected to your device. You need to set up a
remote connection to a network or an ISP, and a connection to your e-mail
server. For more information, see "Getting Connected" on page 93.
When you connect to the e-mail server:
•

New messages are downloaded to the device Inbox folder.

•

Messages in the device Outbox folder are sent.

•

Messages that have been deleted on the e-mail server are removed from
the device Inbox folder.

Messages that you receive directly from an e-mail server are linked to your
e-mail server rather than to your computer. When you delete a message on
your device, it is also deleted from the e-mail server the next time you
connect, depending on the settings you selected in ActiveSync.
When you are working online, you read and respond to messages while
connected to the e-mail server. Messages are sent as soon as you tap Send,
which saves space on your device.
After you have downloaded new message headers or partial messages, you
can disconnect from the e-mail server and then decide which messages to
download completely. The next time you connect, Messaging downloads
the messages you have marked for retrieval and sends the messages you
have composed.

Using the Message List
Messages you receive are displayed in the message list. By default, the
most recently received messages are displayed first in the list.
When you receive a message, tap to open it. Unread messages are
displayed in bold.
The original messages remain on the e-mail server or your computer. You
can mark the messages that you want to retrieve in full during your next
synchronization or e-mail server connection. In the message list, tap and
hold the message that you want to retrieve. On the pop-up menu, tap
Mark for Download. The icons in the Inbox message list indicate message
status.
Communicating and Scheduling

You specify your downloading preferences when you set up the service or
select your synchronization options. You can change the settings at any
time:
•

Change options for Messaging synchronization using ActiveSync
options. For more information, see ActiveSync Help on your computer.

•

Change options for direct e-mail server connections in Messaging on
your device. Tap Menu → Options. On the Account tab, tap the
service that you want to change. Tap and hold the service and select
Delete to remove a service.

Composing Messages

Communicating and Scheduling

To compose and send a message:
1 In the message list, tap Menu → Switch Accounts and select the account.
2 Tap New.
3 Enter the e-mail address of one or more recipients, separating them
with a semicolon. To access addresses and phone numbers from
Contacts, tap To.
4 Enter your message. To quickly add common messages,
tap Menu → My Text and tap a desired message.
5 To check the spelling, tap Menu → Spell Check.
6 Tap Send.
If you are working offline, the message is moved to the Outbox folder
and sent the next time you connect to the network.

Managing E-Mail Messages and Folders
By default, messages are displayed in one of the five folders for each
service you have created: Inbox, Deleted Items, Drafts, Outbox, or Sent
Items. The Deleted Items folder contains messages that have been
deleted on the device. The behavior of the Deleted Items and Sent Items
folders depends on the options you have selected. To change the options,
tap Menu → Tools in the message list and tap Options. On the Message
tab, select your options.
To create, rename, or delete a folder, tap Menu → Tools → Manage
Folders. To move a message to another folder, tap and hold the message in
the message list and tap Move to on the pop-up menu.

Communicating and Scheduling

Folder Behavior With a Direct Connection to an E-Mail Server

The behavior of the folders you create depends on whether you use
ActiveSync, POP3, or IMAP4.
•

If you use ActiveSync, e-mail messages in the Inbox folder in Outlook
are automatically synchronized with your device. You can synchronize
additional folders by designating them for ActiveSync. The folders you
create and the messages you move are then mirrored on the server. For
example, if you move messages from the Inbox folder to a folder
named Family, and you have designated Family for synchronization,
the server creates a copy of the Family folder and copies the messages
into that folder. You can then read the messages while away from
your computer.

•

If you use POP3 and you move e-mail messages to a folder you created,
the link is broken between the messages on the device and their copies
on the e-mail server. The next time you connect, the e-mail server
detects that the messages are missing from the device Inbox and
deletes them from the server. This prevents you from having duplicate
copies of a message. However, you can access these folder contents
from the device only.

•

If you use IMAP4, the folders you create and the e-mail messages you
move are mirrored on the server. Therefore, messages are available to
you any time you connect to your e-mail server, whether it is from your
device or computer. This synchronization of folders occurs whenever
you connect to the server, create new folders, rename, or delete folders
when connected.

Communicating and Scheduling

Notifications
You can set your device to remind you when you have something to do.
For example, if you have set up an appointment in Calendar, a task with a
due date in Tasks, or an alarm in Clock, you are notified in one of the
following ways:
•

A message box appears on the screen

•

A sound, which you can specify, plays

•

A light flashes on your device

To configure the reminders and sounds for your device:
1 Tap Start → Settings.
2 On the Personal tab, tap Sounds & Notifications.
•

Sounds tab — Adjust the volume and enable sounds

•

Notifications tab — Set notifications for specific events

Beaming an Item
In the Calendar, Contacts, Notes, Tasks, Excel Mobile, Word Mobile,
PowerPoint Mobile, and Pictures programs, you can beam files and
information to other devices using Bluetooth or infrared.
1 From the program, select the item you want to beam, such as an
appointment in Calendar, a task in Tasks, a contact card in Contacts,
or a file in File Manager.
2 Tap Menu → Beam [type of item].
3 Do one of the following:
•

If using Bluetooth, tap the device to which you want to send the
item.

•

If using infrared, align the infrared (IR) ports at close range until
the target device name appears, and then tap the device to which
you want to send the item.

Communicating and Scheduling

Using File Explorer
File Explorer lets you browse the folder contents on your device. The root
folder is called My Device. My Device is similar to My Computer on the
computer and contains My Documents, Program Files, Temp, Storage Card,
and Windows folders, among others.
To find an item:
1 Tap Programs → File Explorer.
The My Documents folder and its subfolders appear.
2 Tap the folder list (labeled My Documents by default) and tap the
folder you want to explore.
3 To open an item, tap it.
4 To quickly delete, rename, or copy an item, tap and hold the item.
5 To select multiple items, tap and drag. Then, tap and hold the selected
items, and tap a command.

Communicating and Scheduling

Getting Connected
You can use your device to exchange information with other mobile devices
or with a computer, a network, or the Internet. You can use any of the
following connection options:
•

Use the infrared (IR) port on your device to send and receive files between
two devices. See the following section, "Using Infrared," for more information.

•

Connect to your Internet Service Provider (ISP). Once you are
connected, you can send and receive e-mail messages using Messaging,
and view Web or WAP pages using Internet Explorer Mobile.
The communication software for creating an ISP connection is already
installed on your device. Your service provider provides the software
needed to install other services, such as paging and fax services.

•

Connect to the network at the company or organization where you work.
Once connected, you can send and receive e-mail messages using
Messaging, view Web or WAP pages using Internet Explorer Mobile, and
synchronize with your computer.

•

Connect to your computer to synchronize remotely. Once you are
connected, you can synchronize information such as your Pocket Outlook
information. See Microsoft ActiveSync® Help on your computer or
Connections Help on the device for more information.

Using Wi-Fi (802.11b)
Wi-Fi provides your device access to WLAN (Wireless Local Area Network.)
Short for wireless fidelity, Wi-Fi refers to any type of 802.11 network,
whether 802.11b, 802.11a, or dual-band. Wi-Fi certified products from
different manufacturers are interoperable.
NOTE: Mid and High configurations of the Axim have Wi-Fi 802.11b built in and the
drivers factory installed. For a Low configuration device, you must purchase the
802.11b SD card, insert it in your device, and load the drivers.
NOTE: The default Wireless Networking Client utility for your device is the
Dell WLAN utility. The following configuration steps are for the Dell WLAN utility.

Getting Connected

Configure wireless networking for your device in one of the following
scenarios:
•

Network Card is set up

•

Wireless Network is broadcasting SSID

•

Wireless Network is not broadcasting SSID

If the Network Card is Set Up
Normally the internal wireless card is already set up. There are times when
you must choose the network card. On the Axim X51/X51v configurations
that have built-in wireless, the network card is associated with the enabled
wireless. If wireless is not enabled or you are using a socket card for
wireless connection, then choose the network card:
1 Tap Start → Settings → Connections.
2 Tap Network Cards.
3 Choose either Internet or Work from the menu.
4 Choose the network card to connect to the network. For the
Axim X51/X51v with built-in wireless, choose Dell Axim X51/X51v
WLAN Wireless Adapter.
5 Choose whether the network card assigns an IP address or receives an
IP address automatically.
6 Enter the Server IP addresses if required and tap OK.

If the Wireless Network is Broadcasting SSID
1 Press the wireless button to enable wireless capability. The green LED
in the right top corner of the device indicates that the wireless
is functional.
2 Tap Start → Settings → Connections.
3 To add, edit, or delete a profile, select the corresponding action and
tap Network Cards.
4 In the Configure Wireless Networks window, select one of the available
network names and tap OK.

Getting Connected

If the Wireless Network is Not Broadcasting SSID
The Configure Wireless Networks window only shows wireless networks
that broadcast a Network Name (SSID) and those that have been added.
Add the network if it is not listed. Contact your network administrator for
the following information:
•

SSID (network name)

•

Authentication

•

Data Encryption

•

Keys (if the key is not provided automatically)

•

To configure the wireless network:
1 From the Configure Wireless Networks window, tap Add New.
2 Provide the Network Name (SSID).
3 Select either Internet or Work in the Connects To box.
•

Selecting Internet allows you to connect to your network but you
will have to manually start a VPN connection, if needed.

•

Selecting Work automatically starts a VPN connection any time
you connect to the network.

•

If you are having trouble connecting to your network, change the
Connects To box to Internet.

4 Tap the Network Key tab.
5 Enter the Authentication and Data Encryption information. If a key is
required, enter the network key.
6 Select the 802.1x tab.
7 The Authentication and Data Encryption chosen on the previous
screen determines whether this screen is available. If available choose
the EAP type used on the network.
8 Tap OK.
9 If more than one network is listed, tap and hold the stylus on the
network name you want to connect to. A pop-up menu appears.
Tap Connect. After a few seconds you should see Connected next to
the wireless network you selected.

Getting Connected

Using Odyssey Client
Odyssey is a wireless LAN access control and security solution that
provides strong security over the wireless link. It secures authentication
and connection of wireless LAN (WLAN) users, ensuring that only
authorized users can connect.
Odyssey is mostly used in place of a manufacturer’s wireless networking
client such as the Dell WLAN utility, Intel ProSET, or Windows XP’s Zero
Config Service.
To use Odyssey:
•

Tap Start → Settings → Connections Tab → Odyssey Client.
The main page appears with the following information:
•

Status of Odyssey

•

Network Name (SSID)

•

Access Point MAC

•

Packet information

•

To enable the Odyssey Client tap Settings → Enable Odyssey.

•

To configure a wireless profile, tap Settings → Configure. This
provides you a list of existing profiles and allows you to add, edit, or
delete profiles.

Adding a Network
To add a new profile:
1 Tap Settings → Configure → Add.
The Add Network Wizard window appears.
2 Enter the network name, or select the box Any if you want the client to
connect to any available network.
3 Tap Scan to view all available broadcasted networks.
Enter a description if necessary.
4 Select between an ad-hoc or infrastructure network.
5 Tap Next when ready.

Getting Connected

6 Enter security settings:
•

Association Mode allows for open, shared, or WPA association
methods.

•

Encryption Method changes based on what mode is chosen.
Options include none, WEP, and TKIP.

•

If 802.1x is used, check the box Authenticate using 802.1X.

•

For WPA-PSK, enter your Passphrase (key).

7 Depending on your selections, the next page appears. You could be
asked to enter a WEP key or username and password.
8 Tap Next.
9 Here you can select EAP (Extensible Authentication Protocol) methods.
Default settings only include EAP / TTLS.
a

If you need other EAP methods, tap Add.

After adding other EAP methods, tap OK.

Tap Next.

10 Enter an anonymous name to keep your login name private. This name
will be used for outer visible authentication. Tap Next.
11 Depending on the EAP method you chose, select an inner
authentication protocol. Tap Next.
12 Enter username and password and tap Next.
13 Tap Finish.
14 When done, the new profile is added to the networks to choose from.
To select a profile to connect to, tap OK in the upper right corner.
15 When you return to the Today page, there will be a new icon in the
systems tray for Odyssey.

Getting Connected

Using Cisco® LEAP Wireless LAN Security
Your Dell Axim X51/X51v supports 802.1x network authentication
between the client and server with a logon password using Cisco LEAP.
Cisco LEAP can be configured using the Odyssey Client application.
NOTE: Before starting, ensure that the Wireless power is enabled using the
Wireless On/Off button.
NOTE: LEAP is not supported on a peer-to-peer network. LEAP is not supported
on a low configuration Axim X51.
To start Odyssey Client:
1 Tap Start → Settings → Connections → Odyssey Client icon.
2 Tap Settings → Enable Odyssey.
To start using LEAP:
1 Obtain the following information from your network administrator:
•

Network name

•

Association mode

•

Encryption method

2 From the Odyssey Client window, tap Settings → Configure → Add.
3 Enter the network name (SSID) if known, or tap Scan to search for
available Access Points. Tap Next.
4 LEAP will only support an infrastructure network, so do not change the
default settings in the drop-down menu. Tap Next.
5 Fill in the Association Mode and Encryption method. Tap Next.
6 EAP/TTLS is the default EAP type. Tap Add and select EAP/LEAP in
the window that opens up.
Unless you have an authentication certificate to use TTLS and have
configured your system to support it, remove EAP/TTLS.
NOTE: Failure to remove EAP/TTLS when it is not properly set up may
prevent your wireless security system from functioning.

7 Tap Next.
8 Enter your user name and password. Tap Next.
9 Tap Finish to complete LEAP configuration.
98

Getting Connected

10 Tap OK.
11 Select the network that you added from the drop-down menu and tap
the box beside Connect to. The status displays as connected
(authenticated) when this process is complete.
NOTE: For further details, please refer to the Odyssey Client help file included
in your device. You can access the help file at Start → Help → Odyssey Client
for Pocket PC or tap Help from the Odyssey Client main screen.

Using Odyssey Client to Get a Certificate of
Authority
There are two ways to get certification in Odyssey client.
•

Certificate Enroller

•

Import User Certificate

Use the Certificate Enroller to install a user certificate using Microsoft
Certificate Services. Use Import User Certificate to install the.pfx
certificate file stored in the device. To decide the certificate type, ask your
network administrator.
To use the Certificate Enroller:
1 Using the Odyssey client, connect to a non 802.1x enabled wireless
network on which the certificate server is located.
2 Tap Start → Settings → Connections → Odyssey Client.
3 Tap Tools → Certificate Enroller.
4 Enter the IP address of the certificate server in the Server field.
5 Enter the user name and the domain name in the User name field
using the following rule:
Domain-name\User-name
6 Tap Request.
To use the Import User Certificate:
NOTE: Before you install a certificate, you must know its RSA-type private key
password.
1 Tap Start → Settings → Connections → Odyssey Client.
2 Tap Tools → Import User Certificate.
Getting Connected

3 Tap Browse to navigate to a .pfx file you have stored on your device.
Select the file, and tap OK.
4 Type in the RSA-type private key password for this certificate under
Private key password. You can optionally click Unmask to make this
password visible while you type it.
5 Tap Install Certificate when you are done.

Using Infrared
Infrared is used to send and receive information remotely, such as contacts
and appointments, between two devices.
To send information:
1 Switch to the program where you created the item you want to send
and locate the item in the list.
2 Align the infrared sensors so that they are unobstructed and within
close range.
3 Tap and hold the item, and tap Beam xxxx on the pop-up menu,
where xxxx is the item you want to beam.
You can also send items (excluding folders) from File Explorer. Tap and
hold the item you want to send, and tap Beam File on the pop-up menu.

Using Bluetooth® Wireless Technology
Bluetooth is a wireless technology aimed at simplifying communications
between devices and the Internet. It is an open specification for
short-range communication of data and voice. For example, it can
synchronize data between hand-held devices and other computers.
Supported Bluetooth Profiles:
•

Generic Access

•

Service Discovery Application

•

Serial Port

•

Generic Object Exchange Dial-up Networking

•

Object PUSH

•

HID

100

Getting Connected

To configure a device with Bluetooth wireless technology in a
Pocket PC environment:
1 Ensure that the two devices are turned on, discoverable, and within
close range.
2 Tap Start → Settings → Connections tab.
3 Tap Bluetooth → Devices tab → New Partnership. Your device
searches for other Bluetooth devices and displays them in the list.
4 Tap the name of the other device, and tap Next.
5 In the Passkey field, if you want to use a passkey (recommended
for enhanced security), enter a alphanumeric passkey between 1 and
16 characters, and tap Next. Otherwise, leave Passkey blank, and tap Next.
NOTE: The Passkey for a remote Bluetooth device is usually found in the
user manual for that device. The default Passkey for any Dell Axim is 1234.
6 Enter the same passkey for the other device.
7 Tap Finish.
An active connection with Bluetooth wireless technology is created and
pairing of the two devices is complete.
NOTE: For more information about using Bluetooth wireless technology, tap
Start → Help → Setting Up Connections.

Creating a Modem Connection
To create a modem connection:
1 Install a modem card and appropriate adapters to connect an external
modem to your device through the serial port.
2 Obtain the following information from your ISP:
•

ISP dial-up access telephone number

•

Username and password

•

TCP/IP settings

Some ISPs require information in front of the username, for example,
MSN/username.
3 Tap Start → Settings → Connections tab → Connections.

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101

4 Under My ISP or My Work Network, tap Add a new modem
connection.
5 Enter a name for the connection, such as ISP Connection.
6 From the Select a modem list, select your modem type, and tap Next.
If your modem type does not appear, try reinserting the modem card.
If you are using an external modem connected to your device with a
cable, select Hayes Compatible on COM1. See the modem user guide
for details.
7 Enter the phone number just the way you would dial it. If you need an
area code, be sure to include it. Tap Next.
8 Enter your user name, password, and, if applicable, your domain.
This information is provided by your ISP or network administrator.
NOTE: You should not need to change any settings in Advanced. Most ISPs
now use a dynamically assigned address.
9 If the ISP you are connecting to does not use a dynamically assigned
address, tap Advanced, tap the TCP/IP tab, and then enter the address.
10 Tap OK.
11 Select other required options and tap Finish.
When you open Messaging, Internet Explorer Mobile, or MSN Messenger,
your device automatically connects. Once you are connected, you can:
•

Send and receive e-mail messages using Messaging. Before you can use
Messaging, you need to provide the information that Messaging needs
to communicate with the e-mail server. See "Connecting Directly to an
E-Mail Server" on page 105 for more information.

•

See Web and WAP pages using Internet Explorer Mobile. For more
information, see "Using Internet Explorer Mobile" on page 119.

•

Send and receive instant messages with MSN Messenger. For more
information, see "MSN Messenger" on page 116.

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Getting Connected

Creating an Ethernet Connection
The term Ethernet refers to the family of LAN products covered by the
IEEE 802.3 standard. It defines what is commonly known as the
CSMA/CD protocol.
To create an ethernet connection:
1 Contact your network administrator to obtain a user name, password,
and domain name.
2 Install the network card driver, if required. For more information,
see the documentation that came with your network card.
3 The Network Settings window appears automatically the first time you
insert the network card, so that you can configure the network card.
To change settings later, tap Start → Settings → Connections tab →
Connections.
4 If you need to enter specific server information, tap the appropriate
adapter, and then tap Properties. You may need to enter proxy server
and VPN connection settings. For more information, see your
network administrator.
NOTE: Most networks use DHCP (Dynamic Host Configuration Protocol),
so you do not need to change the connection settings unless your
network administrator instructs you to do so.

5 If necessary, connect the network card to the network with a network
cable. For more information, see the documentation that came with
your network card.

Creating a VPN Connection
A Virtual Private Network (VPN) is constructed using public wires to
connect nodes. These systems use encryption and other security
mechanisms to ensure that only authorized users can access the network
and that data cannot be intercepted.
1 Tap Start → Settings → Connections tab → Connections.
2 Tap Add a new VPN server connection.
NOTE: If you have already created a VPN Server, tap Edit My VPN Servers
then tap New.

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103

3 Enter a name for the connection.
4 In the Host name/IP field, enter the VPN server name or IP address.
Your network administrator provides you this information.
5 Depending on the type of authentication that you want to use with
your device, tap IPSec or PPTP next to VPN type.
If you are unsure about which option to select, contact your
network administrator.
6 Tap Next and enter your username, password, and, if required, domain.
7 Install the network card driver, if required. For more information,
see the documentation that came with your network card.
8 Tap Finish.
9 To manually start a connection, tap and hold the connection, and
tap Connect.
NOTE: A VPN connection requires physical connection to a network.
Ensure the unit is linked to a wire or wireless network before you
manually start a VPN connection.

Ending a Connection
To disconnect:
•

To delete a connection, tap and hold the connection you want to
remove, and tap Delete.

•

When connected through a cable or cradle, detach your device from
the cable or cradle.

•

When connected through the infrared sensor, move the device away
from the computer.

•

When connected through a network (Ethernet) card, remove the card
from your device.

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Getting Connected

Connecting Directly to an E-Mail Server
You can set up a connection to an e-mail server so that you can send and
receive e-mail messages using a modem or network connection and
Messaging on your device.
NOTE: The ISP or network must use a POP3 or IMAP4 e-mail server and an
SMTP gateway.
You can use multiple e-mail services to receive your messages. For each
e-mail service you intend to use, you must first set up and name the
e-mail service. If you want to use the same service to connect to different
mailboxes, set up and name each mailbox connection.
To set up an e-mail service:
1 In Messaging on your device, tap Accounts → New Account.
2 Follow the directions in the E-mail Setup wizard.
For more information, tap Start → Help.
To connect to your e-mail server, tap Account → Connect. For more
information on using the Messaging program, see "Messaging" on page 86.

Getting Help on Connecting
For more information on getting connected, see the following resources:
•

"Messaging" on page 86.

•

Online Help on the device. Tap Start → Help. Tap Messaging or
Connections.

•

ActiveSync Help on your computer. In ActiveSync, click Help →
Microsoft ActiveSync Help.

•

See www.microsoft.com/windowsmobile for troubleshooting
information.

Getting Connected

105

106

Getting Connected

Adding and Removing Programs
Some programs are already installed in the ROM when you received your
device. You cannot remove these programs or accidentally lose the ROM
contents. You can update ROM programs using installation programs with
the *.pku extension. You can save data to Flash ROM.
You can install any program created for your device, as long as your device
has sufficient memory. The most popular place to find software for your
device is on the Microsoft® Windows Mobile™ Version 5.0 software for
Pocket PC Premium Edition website: www.microsoft.com/windowsmobile.

Adding Programs Using Microsoft® ActiveSync®
Before installing software on your device, you need to install ActiveSync on
your computer. See ActiveSync Help on your computer for more information.
NOTE: Customers need to have ActiveSync 4.0 or later revision before using Axim.
ActiveSync 4.0 or later is available on the Getting Started CD. For more help on
ActiveSync, visit the following website:
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
1 Determine your device and processor type so that you know which
version of the software to install:
a

Tap Start → Settings.

On the System tab, tap About.

From the Version tab, record the processor information.

2 Download the software to your computer (or insert the Getting Started CD
or floppy that contains the software into your computer). You may see a
single *.exe or *.zip file, a Setup.exe file, or several versions of files for
different device types and processors. Ensure that you select the program
designed for the Pocket PC and your device processor type.

Adding and Removing Programs

107

3 Read any installation instructions, readme files, or documentation that
comes with the program. Many programs provide special
installation instructions.
4 Connect your device to your computer.
5 Double-click the *.exe file.
If the file is an installer file, the installation wizard begins. Follow the
directions on the screen. Once the software is installed on your computer,
the installer automatically transfers the software to your device.
If the file is not an installer file, you receive an error message stating
that the program is valid but that it is designed for a different type of
computer. You need to move this file to your device. If you cannot find
any installation instructions for the program in the readme file or
documentation, use ActiveSync Explore to copy the program file to the
Program Files folder on your device. For more information on copying
files using ActiveSync, see ActiveSync Help on your computer.
To open a program after the installation is complete, tap Start → Programs
and then tap the program icon.

Downloading Programs From the Internet
1 Determine your device and processor type so that you know which
version of the software to install:
a

Tap Start → Settings.

On the System tab, tap About.

From the Version tab, record the processor information.

2 Using Internet Explorer Mobile, download the program to your device.
You may see a single *.exe, or *.zip file, a Setup.exe file, or several versions
of files for different device types and processors. Ensure that you select
the program designed for the Pocket PC and your device processor type.
3 Read any installation instructions, readme files, or documentation that
comes with the program. Many programs provide special
installation instructions.
4 Tap the file, such as a *.exe file.
The installation wizard begins. Follow the directions on the screen.

108

Adding and Removing Programs

Adding a Program to the Start Menu
1 Tap Start → Settings.
2 Tap Menus and then tap the check box for the program.
If the program is not listed, you can either use File Explorer on the
device to move the program to the Start Menu folder, or use
ActiveSync on the computer to create a shortcut to the program using
the following steps:
a

Use Explorer in ActiveSync to explore your device files and locate
the program.

Right-click the program and click Create Shortcut.

Move the shortcut to the Start Menu folder in the Windows folder.
The shortcut now appears on the Start menu. For more
information, see ActiveSync Help on your computer.

Removing Programs
1 Tap Start → Settings.
2 Tap System → Remove Programs.
3 Tap and hold the name of the program, and tap Delete in the
pop-up menu.
If the program does not appear in the list of installed programs, use File
Explorer on your device to locate the program.

Adding and Removing Programs

109

110

Adding and Removing Programs

Using Companion Programs
Companion programs include Word Mobile, Excel Mobile, PowerPoint
Mobile, and Windows Media Player for Pocket PC.
To use a companion program on your device, tap Start → Programs, and
then tap the program name.
NOTE: Before connecting your device to a computer for the first time,
install ActiveSync on the computer using the Dell™ Getting Started CD.

Word Mobile
Word Mobile works with Microsoft Word on your computer to give you easy
access to copies of your documents. You can create new documents on your
device, or you can copy documents from your computer to your device.
Synchronize documents between your computer and your device to have
up-to-date content in both locations.
Use Word Mobile to create documents, such as letters, meeting minutes,
and travel reports.
To create a new file:
1 Tap Start → Programs → Word Mobile.
2 Tap New.
A blank document appears. Or, if you selected a template for new
documents in the Options dialog box, the template appears with the
appropriate text and formatting already provided.

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111

formatting
toolbar

input panel icon

You can open only one document at a time. If you open a second
document, you are asked to save the first one. You can create, save, or edit
a document in a variety of formats, including Word (.doc), Word template
(.dot), Rich Text Format (.rtf), and Plain Text (.txt).
Word Mobile contains a list of the files stored on your device. Tap a file in
the list to open it. To delete files, make copies, or send files, tap and hold a
file in the list. Then select the appropriate action in the pop-up menu.
You can enter information in Word Mobile by typing, writing, drawing, or
recording. These modes appear on the View menu. Each mode has its own
toolbar, which you can show and hide by tapping the Show/Hide Toolbar
icon on the command bar.
To change the zoom magnification, tap View → Zoom, and then select
the percentage you want. Select a higher percentage to enter text and a
lower percentage to see more of your document.

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Using Companion Programs

If you are opening a Word document created on a computer, select
Wrap to Window on the View menu, so that you can see the entire
document.

Excel Mobile
Excel Mobile works with Microsoft Excel on your computer to give you
easy access to copies of your workbooks. You can create new workbooks on
your device, or you can copy workbooks from your computer to your
device. Synchronize workbooks between your computer and your device,
to have up-to-date content in both locations.
Use Excel Mobile to create workbooks, such as expense reports and
mileage logs.
To create a new file:
1 Tap Start → Programs → Excel Mobile.
2 Tap New.
A blank workbook appears. Or, if you selected a template for new
workbooks in the Options dialog box, the template appears with the
appropriate formulae and formatting already provided.

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113

formatting
toolbar

You can open only one workbook at a time. If you open a second
workbook, you are asked to save the first one. You can create, save, or edit
a workbook in a variety of formats, including Excel template (.xlt) and
Excel (.xls).
Excel Mobile contains a list of the files stored on your device. Tap a file in
the list to open it. To delete files, make copies, or send files, tap and hold a
file in the list. Then select the appropriate action from the pop-up menu.
Excel Mobile provides fundamental spreadsheet tools, such as formulas,
functions, sorting, and filtering. To display the toolbar, tap View → Toolbar.

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Tips for Working in Excel Mobile
Use the following tips when working with large worksheets in Excel
Mobile:
•

Use Full Screen: Tap View → Full Screen to see as much of your
worksheet as possible. To exit full-screen mode, tap Restore.

•

Show and hide window elements: Tap View and then tap the elements
you want to show or hide.

•

Freeze panes on a worksheet: Select the cell where you want to freeze
panes. Tap View → Freeze Panes. You might want to freeze the top
and leftmost panes in a worksheet, to keep row and column labels
visible as you scroll through a sheet.

•

Split panes to view different areas of a large worksheet: Tap View → Split.
Drag the split bar to where you want it. To remove the split, tap
View → Remove Split.

•

Show and hide rows and columns: To hide a row or column, select a cell
in the row or column you want to hide. Tap Menu → Format → Row
or Column → Hide. To show a hidden row or column, tap Menu →
Edit → Go To, and then type a reference that is in the hidden row or
column. Then tap Menu → Format → Row or Column → Unhide.

For more information on using Excel Mobile, tap Start → Help.

PowerPoint Mobile
PowerPoint Mobile works with Microsoft PowerPoint on your computer to
give you easy access to copies of your presentation slides. Many
presentation elements built into the slide shows, such as slide transitions
and animations, will play back on the device. If the presentation is set up
as a timed slide show, one slide will advance to the next automatically.
Links to URLs are also supported.
PowerPoint features not supported on the device include:
•

Notes: Notes written for slides will not be visible.

•

Rearranging or editing slides: PowerPoint Mobile is a viewer only.

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115

To start a presentation:
1 Tap Start → Programs → PowerPoint Mobile.
2 In the presentation list, tap the slide show you want to view.
3 Tap the current slide to advance to the next slide.
If the presentation is set up as a timed slide show, slides will advance
automatically.

You can open only one document at a time. If you open a second
document, you are asked to save and close the first one. You can view a
document in a variety of formats, including PowerPoint (.ppt) and
PowerPoint Mobile (.pps).
PowerPoint Mobile contains a list of the files stored on your device. Tap a file
in the list to open it. To delete files, make copies, or send files, tap and hold a
file in the list. Then select the appropriate action in the pop-up menu.

MSN Messenger
With the MSN Messenger instant message program, you can:
•

See who is online.

•

Send and receive instant messages.

•

Have instant message conversations with groups of contacts.

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Using Companion Programs

To use MSN Messenger, you must have a Microsoft Passport account or a
Microsoft Exchange e-mail account. You must have a Passport to use
MSN Messenger Service. If you have a Hotmail or MSN account, you
already have a Passport. Once you have obtained either a Microsoft
Passport or a Microsoft Exchange account, you are ready to set up your
account.
NOTE: Sign up for a Microsoft Passport account at www.passport.com. Get a
free Microsoft Hotmail e-mail address at www.hotmail.com.
To switch to MSN Messenger, tap Start → Programs → Pocket MSN →
MSN Messenger.
NOTE: Availability of MSN Messenger is subject to language base.

Setting Up
Before you can connect, you must enter Passport or Exchange
account information.
To set up an account and sign in:
1 Tap Start → Programs → Pocket MSN → MSN Messenger.
2 Tap Menu → Options.
3 Enter your Passport or Exchange account information.
4 To sign in, tap the sign-in screen and enter your e-mail address
and password.

Working With Contacts
The MSN Messenger window shows all of your messenger contacts at a
glance, divided into Online and Not Online categories. From this view,
while connected, you can chat, send an e-mail, block the contact from
chatting with you, or delete contacts from your list using the pop-up
menu.
NOTE: If you already use MSN Messenger on your computer, your contacts
show up on your device without having to be added.

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117

To see who is online without them seeing you, tap Menu → My Status →
Appear Offline.
If you block a contact, you appear offline but remain on the blocked
contact's list. To unblock a contact, tap and hold the contact, and then tap
Unblock on the pop-up menu.

Chatting With Contacts
•

Tap a contact name to open a chat window. Enter your message in the
text entry area at the bottom of the screen, or tap My Text to enter a
preset message, and then tap Send.

•

To invite another contact to a multiuser chat, tap Menu → Chats →
Invite, and then tap the contact you want to invite.

•

To switch back to the main window without closing a chat, tap the
Contacts icon. To revert back to your chat window, tap Chats, and
select the person with whom you were chatting.

•

To know if the contact you are chatting with is responding, look for a
message under the text entry area.

For more information on using MSN Messenger, tap Start → Help.

Microsoft Windows Media® Player for
Pocket PC
Use Windows Media Player 10.0 for Pocket PC to play digital audio and
video files that are stored on your device or on a network. To switch to
Windows Media Player for Pocket PC, tap Start → Windows Media.
Use Windows Media Player on your computer to copy digital audio and
video files to your Pocket PC. You can play Windows Media and MP3 files
on your Pocket PC. For more information about using Windows Media
Player for Pocket PC, tap Start → Help.

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Using Internet Explorer Mobile
Use Internet Explorer Mobile to view Web or WAP pages:
•

During synchronization with your computer, download your favorite
links and mobile favorites that are stored in the Mobile Favorites
subfolder in Internet Explorer on your computer.

•

Connect to an Internet service provider (ISP) or network and browse
the web. For more information on connecting to the Internet, see
"Getting Connected" on page 93.

When the device is connected to an ISP or network, you can also
download files and programs from the Internet or intranet.
To use Internet Explorer Mobile, tap Start → Internet Explorer Mobile.

Mobile Favorites
If you are using Microsoft Internet Explorer 5.0 or later on your computer,
you can download mobile favorites to your device. Synchronizing mobile
favorites downloads web content to your device, so that you can view
pages while you are disconnected from your ISP and computer. Use the
Internet Explorer plug-in installed with Microsoft ActiveSync® to create
mobile favorites quickly.
To create a mobile favorite on your computer and download it to your
device:
1 On your computer, open Internet Explorer and click
Tools → Create Mobile Favorite.
2 To change the link name, enter a new name in the Name box.
3 Specify an update schedule next to Update (optional).
4 Click OK.
Internet Explorer downloads the latest version of the page to
your computer.
5 In Internet Explorer on the computer, right-click the mobile favorite
and click Properties.

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119

6 In the Download tab, specify the number of levels deep you want to
download. To conserve device memory, go only one level deep.
7 Synchronize your device and computer.
Mobile favorites stored in the Mobile Favorites folder in Internet
Explorer are downloaded to your device.
If you did not specify an update schedule in step 3, you need to manually
download content to keep the information updated on your computer and
device. Before synchronizing with your device, click Tools in Internet Explorer
on your computer and click Synchronize. The date in the Last Updated
column was the last time content was downloaded to the computer. You
can manually download content, if necessary.
NOTE: You can add an icon to the Internet Explorer toolbar for creating mobile
favorites. In Internet Explorer on your computer, click View →Toolbars, and
then click Customize.

Conserving Memory
Mobile favorites take up storage memory on your device. To minimize the
amount of memory used:
•

Turn off pictures and sounds or stop some mobile favorites from being
downloaded to the device in the Favorites settings in the ActiveSync
options. For more information, see ActiveSync Help on your computer.

•

Limit the number of downloaded linked pages. In Internet Explorer on
the computer, right-click the mobile favorite you want to change and
click Properties. On the Download tab, specify 0 or 1 for the number
of linked pages you want to download.

Mobile Favorites Folder
Only items stored in the Mobile Favorites subfolder (in the Favorites
folder) in Internet Explorer on your computer are synchronized with
your device. The folder was created automatically when you installed
ActiveSync.

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Using Companion Programs

Favorite Links
During synchronization, the list of favorites in the Mobile Favorites folder
on your computer is synchronized with Internet Explorer Mobile on your
device. The computer and the device are updated, with changes made to
either list, each time you synchronize. Unless you mark the favorite link as
a mobile favorite, only the link is downloaded to your device—you need to
connect to your ISP or network to view the content. For more information
on synchronization, see ActiveSync Help on your computer.

Browsing Mobile Favorites and the Web
You can use Internet Explorer Mobile to browse mobile favorites and
channels that you have downloaded to your device without connecting
to the Internet. You can also connect to the Internet through an ISP or
a network connection and browse the Web.

favorites icon

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121

To view mobile favorites and channels:
1 Tap the favorites icon to display your list of favorites.
2 Tap the page you want to view.
The page that was downloaded the last time you synchronized with your
computer appears. If the page is not on your device, the favorite is
dimmed. You need to synchronize with your computer again to download
the page to your device, or connect to the Internet to view the page.
To browse the Internet, set up a connection to your ISP or corporate
network using Connections, as described in "Getting Connected" on
page 93.
NOTE: To add a favorite link, go to the page you want to add, tap and hold the
page, and then tap Add to Favorites.
To connect to and browse the Internet, you can either:
•

Tap the Favorites icon and tap the favorite you want to view.

•

In the address field that appears at the top of the Internet Explorer
screen, enter the Web address you want and tap the icon to the right,
or the down arrow to select previously entered addresses.

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Using Companion Programs

Maintenance and Troubleshooting
Maintaining the Axim
To conduct periodic maintenance of your device, use the Dell Axim Self
Diagnostic Utility available on the Getting Started CD. This diagnostic
utility tests many features of your device: buttons, operating system version,
battery status, video play, LED, driver, mirror mode, Bluetooth, Wireless,
and USB Link Test.

Installing the Diagnostic Utility
To install the utility:
1 Create an ActiveSync connection between the device and a computer.
2 Insert the Getting Started CD into the computer’s CD-ROM drive.
3 Click Getting Started → Enhance Your Experience → Tools.
4 On the tools selection menu, select Pocket PC Applications.
5 Scroll down the list until you see Dell Axim X51/X51v Self-Diagnostic
Utility.
6 Click Details→ Install.
7 Follow the instructions on the screen to install the Self-Diagnostic Utility.
To run a diagnostic, tap Start → Programs → Axim Self-Diagnostics.

Maintenance and Troubleshooting

123

Troubleshooting
The following table lists some common problems you might face and their
probable solutions. To troubleshoot, use a single solution from the bullet
list or a combination of solutions in the given order.
For soft or hard reset, please refer to "Resetting the Axim" on page 53.
Problem

Solution

Accessory with form factor as Compact • Remove the card from the slot and
soft reset the device.
Flash II or Secure Digital Card has not
been detected by the device.
• If the card is not detected even after
soft resetting the device, remove the
card from the slot and hard reset the
device.
• Certain cards require their own
software. Install the software, if
necessary.
System not responding to screen taps

• Clean the touchscreen.
• Check the button lock on the left side
of the system.
• Clean the touchscreen.
• Soft reset the device.

System not responding to button
commands

• Check the button lock on the left side
of the system.
• Tap Unlock on the Today screen if it is
in locked state.
• Check button assignment settings.
• Soft reset the device.

124

Maintenance and Troubleshooting

Problem

Solution

Device gives memory error

• Run the device self diagnostics.
• Soft reset the device.
• Hard reset the device but do not clear
data.
• Hard reset the device and clear data.

Bluetooth Keyboard not working

• Hold Left CTRL, Left FN, Right FN
for 3-5 seconds.
• Soft reset the device, then:
• Tap Start → Settings → Dell Axim
Executive Keyboard
• Tap Enable and try to setup the
keyboard again
• Replace the batteries in the keyboard.
• Hard reset the device, then reinstall
keyboard driver.

GPS Unit not showing in Bluetooth
Manager after new search

Click New Partnership to start a fresh
search for devices.

No GPS signal when placed on the
dashboard

Many new cars from VW, BMW and
Mercedes have a metal UV filter in the
front window preventing GPS signals.
Try placing the GPS unit near the
rear window.

Maintenance and Troubleshooting

125

Problem

Solution

Waiting for GPS signal or no GPS Info • Turn off and then turn on the GPS
in GPS Status Window
unit.
• Check Bluetooth Manager for serial
port connection.
• Use Auto Detect in Navigation
software to find correct COM port and
Baud Rate.
• Check GPS unit location - Top of unit
must be able to "see" the sky.
Troubleshooting Microsoft ActiveSync To view the Microsoft ActiveSync Help
with your Dell Axim HandHelds
on your computer, launch Microsoft
ActiveSync, and click Help→Microsoft
ActiveSync.
For more information on
troubleshooting Microsoft ActiveSync,
see
http://www.microsoft.com/windowsmobile/
help/activesync/default.mspx

For more troubleshooting steps, please refer to your soft copy manual in
the CD shipped together with your keyboard.

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Maintenance and Troubleshooting

File Download Security Warning
The following File Download Security Warning message appears when
attempting to install software programs on your Dell system running
Microsoft® Window® XP Service Pack 2 (SP2).

As a safety precaution, the File Download Security Warning appears
whenever you attempt to install a software program on your system.
This occurs regardless of who makes the software you are attempting to
install.
NOTE: This warning does not indicate a problem with your Dell system.

Maintenance and Troubleshooting

127

128

Maintenance and Troubleshooting

Appendix
Specifications
System Information

Processor

Memory

Intel® XScale™ PXA270 processor at
up to 624 MHz

Med

Intel® XScale™ PXA270 processor at
up to 520 MHz

Low

Intel® XScale™ PXA270 processor at
up to 416 MHz

64 MB/256 MB NAND Flash ROM

Med

64 MB/128 MB NAND Flash ROM

Low

64 MB/128 MB NAND Flash ROM
Microsoft® Windows Mobile™ Version 5.0
software for Pocket PC Premium Edition

Operating System

Display
Type

Size

Resolution

QVGA, VGA TFT Color 16-bit,
touch-sensitive, transflective display
Hi

3.7 inches (VGA)

Med

3.5 inches (QVGA TFT)

Low

3.5 inches (QVGA TFT)
240 x 320 at 65,536 colors (QVGA)
480 x 640 at 65,536 colors (VGA)

LCD brightness

QVGA:100 nits
VGA: 100 nits

Appendix

129

Controls and Lights
Navigation

5-way navigation button

Buttons:

four program buttons: Calendar, Contacts,
Messaging, Home
power on/off
on/off button for WLAN/Bluetooth®
wireless technology
voice record button
reset button
lock button

Lights:

synchronization/communication
event notification
charge status

Expansion Slots
Secure Digital memory card

one Secure Digital memory card slot (3.3v)
supports 1-bit and 4-bit SDIO card

CompactFlash card

one CompactFlash Type II card slot (3.3v)

Ports and Connectors
Infrared

standard v1.2 (115 kbps)

Cradle/synchronization connector 36-pin connector
Audio

130

stereo headphone with mono microphone
supported connector

Appendix

Physical
Dimensions:
Length

119.0 mm (4.69 inches)

Width

73.0 mm (2.87 inches)

Height

16.9 mm (0.67 inch)

Weight

175 g (6.2 oz) VGA with standard battery

NOTE: The weight

Med

167 g (5.9 oz) VGA with standard battery

Low

167 g (5.9 oz) VGA with standard battery

described refers to the
device, not including the
CompactFlash card or the
Secure Digital memory
card.
Audio
Audio controller

WM8750L sound chip

Stereo conversion

16-bit stereo; 8.0-, 11.025-, 22.05-, and
44.1-KHz sample rate

Record

full duplex record and playback

Microphone/speaker

integrated

Headphone

stereo connector

Graphics
Hi

Marathon

Appendix

131

Wireless Connectivity
WLAN (802.11b)

802.11b

Med

802.11b

Low

SDIO card only (CF not supported)

Network standard

IEEE 802.11b

Data rate

1 Mbps, 2 Mbps, 5.5 Mbps, 11 Mbps

Modulation

CCK (11 Mbps, 5.5 Mbps);
DQPSK (2 Mbps); DBSPK (1 Mbps)

Network architecture

ad-hoc and infrastructure

Operating frequencies

2.4–2.497 GHz

Operating channels

1–11 (North America);
1–13 (Europe and Japan)

RF output power

13.0 dBm maximum

Range

indoor — up to 10 m (120 ft) at 5 Mbps
and 75 m at 0.5 Mbps

Client utility

automatic location profile, site survey,
diagnostics, current link status, ping

Software support

Wi-Fi certified

Lights

green (WLAN status)
blue (Bluetooth wireless technology status)

Switch

manual radio on/off (hardware button
and software switch) to comply with
aviation restrictions

Bluetooth wireless
technology

132

Appendix

2.4-GHz ISM band operation;
compatible Bluetooth 1.2 wireless
technology; includes manager for
Bluetooth with wireless technology;
Class II device; Max 4 dBm o/p power;
3.3V operation; UART interface

Power Supply
Battery type:
Main

1100-mAh lithium-ion removable,
rechargeable battery (standard)
2200-mAh lithium-ion removable,
rechargeable battery (optional)

Backup

Capacitor to preserve RTC data

AC adapter:
Supply voltage

100–240 VAC

Frequency

50–60 Hz

Current consumption

0.4 A

Output voltage

5.4 VDC

Output current

2.41 A

Environmental
Temperature range:
operating

0° to 40°C (32° to 104°F)

storage

–20° to 60°C (–4° to 140°F)

Thermal gradient:
operating

15°C (59°F) per hour maximum

storage

20°C (68°F) per hour maximum

Relative humidity (maximum):
operating

10% to 90% non-condensing

storage

5% to 95% non-condensing

Appendix

133

Environmental (continued)
Altitude (maximum):
operating

0 to 3048 m (0 to 10,000 ft)

storage

0 to 12,190 m (0 to 40,000 ft)

Maximum shock (measured with a 2 ms
half-sine pulse):
operating

200 G

storage

400 G

Maximum vibration (using a randomvibration spectrum that simulates user
environment):
operating

2.6 GRMS

storage

3.41 GRMS

134

Appendix

Glossary
8 0 2 . 1 1 ( W I -F I ) — A wireless technology standard for mid-range networking
devices that allows for enabled devices to automatically recognize each other.
B L U E T O O T H ® WIRELESS TECHNOLOGY — A wireless technology standard for
short-range (10 m [30 ft]) networking devices that allows for enabled devices to
automatically recognize each other.
C O M P A C T F L A S H C A R D — A removable card that is used to expand the capabilities
of a device. Common types of CompactFlash cards include memory and wireless cards.
CRADLE

— A device that allows your handheld device to synchronize with a
computer, recharge its battery, and run on AC power.
D H C P — dynamic host configuration protocol — A communication protocol
that allows network administrators to manage and automate the assignment of
Internet Protocol addresses to computers in a network.
I M A P — Internet message access protocol — A standard client/server protocol
that allows you to access your e-mail from your device. Using IMAP, you can store
and browse your e-mail on the ISP’s server.
I N F R A R E D S E N S O R — A port that allows you to transfer data between the
computer and infrared-compatible devices without using a cable connection.
I S P — Internet service provider — A company that allows you to access its host
server to connect directly to the Internet, send and receive e-mail, and access
websites. The ISP typically provides you with a software package, username, and
access phone numbers for a fee.
L A N — local area network — A computer network covering a small area. A LAN
usually is confined to a building or a few nearby buildings. A LAN can be
connected to another LAN over any distance via telephone lines and radio waves
to form a wide area network (WAN).
P I M — personal information manager — A program that stores and organizes
your personal information, such as Calendar, Contacts, Messaging, and Tasks.
P O P 3 — post office protocol 3 — A standard client/server protocol that allows
you to access your e-mail on the ISP’s server. Using POP3, you must download
your e-mail to your device to view and browse your messages.
RAM — random-access memory — The primary temporary storage area for program
instructions and data. Any information stored in RAM is lost when you perform a reset.
R AS — remote access server — A type of server that allows users to access a
network from a remote location.

Glossary

135

R O M — read-only memory — Memory that stores data and programs that cannot
be deleted or written to by the device. ROM, unlike RAM, retains its contents after
you perform a reset. Some programs essential to the operation of your device
reside in ROM.
S D R A M — synchronous dynamic random-access memory — A type of DRAM
that is synchronized with the optimal clock speed of the microprocessor.
S E C U R E D I G I T A L M E M O R Y C A R D — A type of removable memory commonly
used in digital cameras, handheld devices, cell phones, and other devices. Secure
Digital memory cards are approximately the size of a postage stamp.
SERIAL CONNECTOR

— An I/O port often used to connect devices such as a
handheld digital device or digital camera to your computer.
S M S — short message service — A service that is capable of sending short
messages to wireless devices.
S M T P — simple mail transfer protocol — A type of protocol used for sending
and receiving e-mail. SMTP is typically coupled with POP3 or IMAP.

SYNC CABLE

— A cable through which you can connect a handheld device to a
computer to transfer or synchronize files.

SYNCHRONIZATION

— An automated process that replaces the files in one
location with the most updated files from another location. For example, you can
synchronize the files on your computer with the files on your handheld device.
T C P / I P — transmission control protocol/Internet protocol — The basic
communication language of the Internet. TCP/IP can also be used as a
communication protocol in an intranet or extranet.
U S B — universal serial bus — A hardware interface for a low-speed device such
as a USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer,
broadband devices (DSL and cable modems), imaging devices, or storage devices.
Devices are plugged directly into a 4-pin socket on your computer or into a
multiport hub that plugs into your computer. USB devices can be connected and
disconnected while the computer is turned on, and they can also be
daisy-chained together.
V P N — virtual private network — A set of communication protocols that allows
remote users to securely access a network.
WA P — wireless application protocol — A standardization for the way that
wireless devices access the Internet.

136

Glossary

Index
A

ActiveSync
installing, 78

Calendar
about, 80
appointments, 81
meeting requests, 81

appointments
scheduling, 81
audio
Media player, 118
notifications, 91

Categories, 79

CompactFlash
about, 52
installing, 52
slot, 39

battery
charging, 44
main, 42
using and installing, 42
block recognizer, 67
Bluetooth
settings, 76
buttons
about, 47
Calendar, 40
Contacts, 40
Home, 40
locations, 39
navigator, 40
program buttons, 57
record, 40
reset, 41

command bar, 59
communicating
with other devices, 93

computer
connecting to, 48, 51
Contacts
about, 82
creating, 82
finding, 83
cradle
connecting to a computer, 48

D
data
backing up, 62
delete
Using File Explorer, 92

Index

137

delete a contact, 60
delete a file in Excel, 114
delete a file in PowerPoint, 116

expansion slots
CompactFlash, 52
locations, 39

delete a file in Word, 112
device Buttons and the
Stylus, 47
disconnecting
dial-up connection, 104
from a cable or cradle, 104
from a network, 104
infrared sensor, 104
drawing
creating, 72
drawing on the Screen, 72

E
editing
written text, 69
e-mail
composing messages, 88
connecting to a server, 87, 105
message list, 87
Messaging, 86
organizing, 89
synchronizing, 86
ethernet connection, 103
Excel
about, 113
delete files, 114
tips, 115

138

Index

F
File Download Security
Warning, 127
files
backing up, 62
finding and organizing, 61

H
help
ActiveSync Help, 105
finding, 105

I
icons
program, 58
status, 56
infrared
using, 100
input panel, 65
Internet
connecting to, 93
Internet Explorer
browsing the web, 121
favorite links, 121
mobile favorites, 119-120

keyboard
soft, 66

navigation bar, 59

Notes
creating, 85

letter recognizer, 67

network
connecting to, 93

notifications
about, 91

M
Media Player
about, 118
meeting requests
creating, 81
memory
conserving, 120
Messaging
about, 86
microphone
recording a message, 73
Microsoft ® ActiveSync ® , 77
Microsoft ®

Windows Mobile™
Version 5.0, 56

modem connection, 101
MSN Messenger
about, 116
setting up, 117
working with contacts, 117
My Text, 74
inserting, 74

P
Pocket Outlook
about, 79
pop-up menus, 60
PowerPoint
about, 115
delete files, 116
print-style text
converting written text
to, 67-68
programs
accessing, 57
adding and removing, 107
adding programs using
ActiveSync, 107
Calendar, 80
Contacts, 82
downloading, 108
Excel Mobile, 113
Media Player, 118
Messaging, 86
MSN Messenger, 116
Notes, 85

Index

139

programs (continued)
Pocket Outlook, 79
PowerPoint Mobile, 115
removing, 109
Start menu, 109
Switcher Bar, 58
Tasks, 83
Word Mobile, 111

software. See programs

projector, 51

synchronizing
with your computer, 48

specifications, 129
stylus
using, 47
Switcher Bar, 58
sync cable
connecting to a computer, 50

R
recording
voice messages, 73
reminders. See notifications
rename
Using File Explorer, 92
reset
button, 41
resetting the Axim, 53

T
Tasks
about, 83
creating, 83
text
converting written text to
print-style text, 67-68
editing, 69
input panel, 65
typing, 66
written, 67-68
transcriber, 68

Secure Digital card slot
installing cards, 53
location, 39

Service Tag, 10, 44

Unpacking Your Device, 37

Settings, 74

using Cards, 52

settings
Connections tab, 76
Personal tab, 75
System tab, 75

Using File Explorer
delete, 92

140

Index

using the Batteries, 42

Using the Power Button, 47
Using Your Axim, 45

V
video
Media Player, 118
VPN connection, 103

W
Word
about, 111
delete files, 112
writing
block recognizer, 67
converting written text to
print-style text, 67-68
drawing, 72
letter recognizer, 67
on the screen, 68
transcriber, 68

Index

141

142

Index

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