Dell B1260dn User’s Guide User Manual User's En Us
User Manual: Dell dell-b1260dn User’s Guide
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BASIC
User’s Guide
Dell B1260dn
BASIC
User’s Guide
IMAGINE THE POSSIBILITIES
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
2
BASIC
1. Introduction
Key benefits 4
Features by models 6
Useful to know 7
About this user’s guide 8
Safety information 9
Machine overview 14
Control panel overview 16
Turning on the machine 17
Installing the driver locally 18
Reinstalling the driver 20
2. Learning the Basic Usage
Printing a test page 22
Media and tray 23
Basic printing 33
3. Maintenance
Ordering supplies and accessories 38
Available supplies 39
Storing the toner cartridge 40
Redistributing toner 42
Replacing the toner cartridge 43
Cleaning the machine 44
Tips for moving & storing your machine 47
4. Troubleshooting
Tips for avoiding paper jams 49
Clearing paper jams 50
Understanding the status LED 55
5. Appendix
Specifications 58
Dell technical support policy 65
Contacting Dell 66
Warranty and return policy 67
Copyright 68
1. Introduction
This chapter provides information you need to know before using the machine.
•Key benefits 4
• Features by models 6
• Useful to know 7
• About this user’s guide 8
• Safety information 9
• Machine overview 14
• Control panel overview 16
• Turning on the machine 17
• Installing the driver locally 18
• Reinstalling the driver 20
Key benefits
Environmentally friendly
• To save toner and paper, this machine supports the Eco feature.
• To save paper, you can print multiple pages on a single sheet of paper (see "Using
advanced print features" on page 109).
• To save paper, you can print on both sides of the paper (double-sided printing) (see
"Using advanced print features" on page 109).
• To save electricity, this machine automatically conserves electricity by substantially
reducing power consumption when not in use.
Print with excellent quality and speed
• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.
• Fast, on-demand printing.
-For single-side printing, 28 ppm (A4) or 29 ppm (Letter).
- For duplex printing, 14 ppm (A4) or 14 ppm (Letter).
Convenience
• You can print on the go from your smartphone or computer using Google
Cloud Print™ enabled apps (see "Google Cloud Print™" on page 90).
• Dell Printer Manager and Printer Status Monitor are a program that
monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Dell Printer Manager" on page
97).
• You can access Dell Support at
www.dell.com
or
support.dell.com
. Select your
region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to
access help tools and information.
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on page 59).
• Print watermark: You can customize your documents with words, such as
“Confidential” (see "Using advanced print features" on page 109).
Key benefits
• Print posters: The text and pictures of each page of your document are magnified
and printed across the multiple sheets of paper and can then be taped together to
form a poster (see "Using advanced print features" on page 109).
• You can print in various operating systems (see "System requirements" on page 61).
• Your machine is equipped with a USB interface and/or a network interface.
Features by models
Some features and optional goods may not be available depending on
model or country.
Operating System
(●: Included, Blank: Not available)
Software
(●: Included, Blank: Not available)
Variety feature
(●: Included, Blank: Not available)
Operating System B1260dn
Windows ●
Macintosh ●
Linux ●
Unix ●
Software B1260dn
PCL6 printer drivera
a. Depending on the operating system you use, the installed printer driver may differ.
●
SPL printer drivera●
XPS printer driver ●
Dell Printer Manager ●
Embedded Web Service ●
Features B1260dn
Hi-Speed USB 2.0 ●
Network Interface Ethernet 10/100 Base TX wired
LAN
●
IPv6 ●
Google Cloud Print™ ●
Eco printing ●
Double-sided printing ●
Useful to know
Where can I download the machine’s driver?
• Visit www.support.dell.com to download the latest
machine’s driver, and install it on your system.
Where can I purchase accessories or supplies?
• Inquire at a Dell distributor or your retailer.
• Visit www.support.dell.com. Select your country/region to
view product service information.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 55).
A paper jam has occurred.
• Open and close the front door.
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 50).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner
cartridge.
• Try a different print resolution setting.
• Replace the toner cartridge.
The machine does not print.
• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 33).
• Remove the driver and install it again (see "Installing the driver
locally" on page 18).
• Select your machine as your default machine in your Windows.
8
1. Introduction
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
• Read the safety information before using the machine.
• If you have a problem using the machine, refer to the troubleshooting
chapter.
• Terms used in this user’s guide are explained in the glossary chapter.
• All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
• The screenshots in this user's guide may differ from your machine
depending on the machine’s firmware/driver version.
• The procedures in this user’s guide are mainly based on Windows 7.
1
Conventions
Some terms in this guide are used interchangeably, as below:
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
• Machine refers to printer or MFP.
2
General icons
Icon Text Description
Caution Gives users information to protect the machine from
possible mechanical damage or malfunction.
Note Provides additional information or detailed
specification of the machine function and feature.
9
1. Introduction
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
4
Operating environment
Warning
Warning Hazards or unsafe practices that may result in severe
personal injury or death.
Caution Hazards or unsafe practices that may result in minor
personal injury or property damage.
Do not attempt.
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
Safety information
10
1. Introduction
Caution
5
Operating method
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
Be care when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal
objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
Safety information
11
1. Introduction
6
Installation / Moving
Warning
Caution
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight. If you have a medical condition that prevents you
from lifting, do not lift the machine. Ask for help, and always use
the appropriate amount of people to left the device safety.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
Use only No.26 AWGa or larger, telephone line cord, if necessary.
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Safety information
12
1. Introduction
7
Maintenance / Checking
Caution
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
The machine should be connected to
the power level which is specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
a. AWG: American Wire Gauge
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
Safety information
13
1. Introduction
8
Supply usage
Caution
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
• Do not remove any covers or guards that are fastened with
screws.
• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
• The machine should only be repaired by a Dell service
technician.
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
This could cause an explosion or uncontrollable fire.
When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.
Using recycled supplies, such as toner, can cause damage to the
machine.
In case of damage due to the use of recycled supplies, a service
fee will be charged.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
14
1. Introduction
Machine overview
9
Accessories
Power cord Software CDa
a. The software CD contains the printer drivers, user’s guide, and software applications.
Misc. accessoriesb
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
Quick installation guide
Machine overview
15
1. Introduction
10
Front view
• This illustration may differ from your machine depending on its model.
• Some features and optional goods may not be available depending on
model or country.
11
Rear view
• This illustration may differ from your machine depending on its model.
• Some features and optional goods may not be available depending on
model or country.
1Output tray 5 Tray 1
2Control panel 6 Manual feeder
3Front cover 7 Paper width guides on a manual feeder
4Paper level indicator 8 Output support
8
6
3
4
5
2
1
7
1Network port 4 Power receptacle
2USB port 5 Rear cover
3Power-switch
2
16
1. Introduction
Control panel overview
This control panel may differ from your machine depending on its model.
There are various types of control panels.
1Toner LED Shows the status of the toner (see "Status LED" on
page 55).
2
(Status LED)
Shows the status of your machine (see "Status LED" on
page 55).
3 Eco Enters eco mode to reduce toner consumption and
paper usage (see "Eco options" on page 36).
6
3
4
5
2
1
4 Info Prints a information page.
•Prints configuration reports/ netwwork
configuration reports
-Press and let go.
•Prints supplies info report / error report
- Press and hold this button for about 2 seconds
and release.
•Prints a test page
- Press and hold this button for about 4 seconds
until the status LED blinks slowly, and release.
5 (Cancel) Cancels the current job.
6
(Power)
You can turn the power on/off or wake the machine
up from the power save mode with this button.
17
1. Introduction
Turning on the machine
1Connect the machine to the electricity supply first.
Press the power key or turn the switch on if the machine has a power switch.
2
1
18
1. Introduction
Installing the driver locally
A locally connected machine is a machine directly attached to your computer
using the cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
"Installing driver over the network" on page 81).
• If you are a Macintosh, Linux, or Unix OS user, refer to the "Software
installation" on page 71.
• The installation window in this User’s Guide may differ depending on the
machine and interface in use.
• Selecting Custom Installation allows you to choose which programs to
install.
• Only use a USB cable no longer than 3 meters (118 inches).
12
Windows
1Make sure that the machine is connected to your computer and
powered on.
If the “Found New Hardware Wizard” appears during the installation
procedure, click Cancel to close the window.
2 Insert the supplied software CD into your CD-ROM drive.
The software CD should automatically run and an installation window
will appear.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
3 Select Next.
Installing the driver locally
19
1. Introduction
4 Select Connect to the computer using USB Cable. Click Next.
5 Follow the instructions in the installation window.
20
1. Introduction
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall
the driver.
13
Windows
1Make sure that the machine is connected to your computer and
powered on.
2 From the Start menu, select Programs or All Programs > Dell > Dell
Printers > your printer driver name > Maintenance.
3 Select Repair and click Next.
4 Follow the instructions in the installation window.
5 Insert the software CD into your CD-ROM drive and install the driver
again (see "Installing the driver locally" on page 18).
2. Learning the Basic Usage
After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would
like to set or change values. This chapter provides information about the overall menu structure and the basic setup
options.
• Printing a test page 22
• Media and tray 23
• Basic printing 33
22
2. Learning the Basic Usage
Printing a test page
Print a test page to make sure that the machine is operating correctly.
To print a test page:
In ready mode, press and hold (Info) button for about 4 seconds until the
status LED blinks, and release.
23
2. Learning the Basic Usage
Media and tray
This chapter provides information on how to load print media into your
machine.
• Using print media that does not meet these specifications may cause
problems or require repairs. Such repairs are not covered by Dell’s
warranty or service agreements.
• Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
• Using inflammable print media can cause a fire.
• Use designated print media (see "Print media specifications" on page
59).
The use of inflammable media or foreign materials left in the printer may
lead to overheating of the unit and, in rare cases may cause a fire.
1
Tray overview
To change the size, you need to adjust the paper guides.
If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.
Paper quantity indicator shows the amount of paper in the tray.
1 Full
2 Empty
1Tray extention guide
2Paper length guide
3Paper width guide
3
2
1
1 2
Media and tray
24
2. Learning the Basic Usage
Paper type available for duplex printing
Depending on the power voltage your machine uses, available paper types for
duplex printing differs. Refer to the below table.
Power voltage Available paper
110V Letter, Legal, US Folio, Oficio
220V A4
Media and tray
25
2. Learning the Basic Usage
2
Loading paper in the tray
When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam.
Media and tray
26
2. Learning the Basic Usage
3
Loading in manual feeder
The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes.
Tips on using the manual feeder
• Load only one type, size and weight of print media at time in the manual feeder.
•If you select Manual Feeder for the paper source in your software application, you need to press ( Info) button each time you print a page and load only
one type, size and weight of print media at a time on the manual tray.
• To prevent paper jams, do not add paper while printing when there is still paper in the manual feeder.
• Print media should be loaded face up with the top edge going into the manual feeder first and be placed in the center of the tray.
• To ensure printing quality and to prevent paper jams, only load the available paper (see "Print media specifications" on page 59).
• Flatten any curl on postcards, envelopes, and labels before loading them into the manual feeder.
• When printing on special media, you must follow the loading guidelines (see "Printing on special media" on page 28).
• When papers overlap when printing using the manual feeder, open tray 1 and remove the overlapping papers then try printing again.
• When paper does not feed well while printing, push the paper in manually until it starts feeding automatically.
• When the machine is in a power save mode, the machine does not feed paper from the manual feeder. Wake up the machine by pressing the power button before
using the manual feeder.
Media and tray
27
2. Learning the Basic Usage
Media and tray
28
2. Learning the Basic Usage
4
Printing on special media
The table below shows the special media usable in each tray.
The media types are shown in the Printing Preferences. To get the highest
printing quality, select the proper media type from the Printing Preferences
window > Paper tab > Paper Type (see "Opening printing preferences" on page
34).
For example, if you want to print on labels, select Labels for Paper Type.
• When using special media, we recommend you feed one sheet at a time
(see "Print media specifications" on page 59).
•Printing the special media (Face up)
If special media are printed out with curl, wrinkles, crease, or black bold
lines, open the rear cover and try printing again. Keep the rear cover
opened during printing.
To see for paper weights for each sheet, refer to "Print media specifications" on
page 59. (●: Supported)
Envelope
Printing successfully on envelopes depends upon the quality of the envelopes.
Types Tray Manual feeder
Plain ●●
Thick ●●
Thicker ●
Thin ●●
Bond ●●
Color ●
CardStock ●●
Labels ●
Transparency ●
Envelope ●
Thick Envelope ●
Preprinted ●
Cotton ●
Recycled ●●
Archive ●●
Types Tray Manual feeder
Media and tray
29
2. Learning the Basic Usage
To print an envelope, place it as shown in the following figure.
If envelopes are printed out with wrinkles, crease, or black bold lines, open the
rear cover and try printing again. Keep the rear cover opened during printing.
If you select Envelope from the Printing Preferences window, but the printed
images get easily erased, select Thick Envelope and try printing again.
However, this might cause some noise when printing.
• When selecting envelopes, consider the following factors:
-Weight: should not exceed 90 g/m2 otherwise; jams may occur.
-Construction: should lie flat with less than 6 mm curl and should not
contain air.
-Condition: should not be wrinkled, nicked, nor damaged.
-Temperature: should resist the heat and pressure of the machine
during operation.
• Use only well-constructed envelopes with sharp and well-creased folds.
• Do not use stamped envelopes.
• Do not use envelopes with clasps, snaps, windows, coated lining, self-
adhesive seals, or other synthetic materials.
• Do not use damaged or poorly made envelopes.
• Be sure the seam at both ends of the envelope extends all the way to the
corner of the envelope.
1 Acceptable
2 Unacceptable
• Envelopes with a peel-off adhesive strip or with more than one flap that
folds over to seal must use adhesives compatible with the machine’s fusing
temperature for 0.1 second (about 170°C (338 °F)). The extra flaps and strips
might cause wrinkling, creasing, or jams, and may even damage the fuser.
• For the best print quality, position margins no closer than 15 mm from the
edges of the envelope.
• Avoid printing over the area where the envelope’s seams meet.
1 2
Media and tray
30
2. Learning the Basic Usage
Transparency
To avoid damaging the machine, use only transparencies designed for use in
laser printers.
• Must withstand the machine’s fusing temperature.
• Place them on a flat surface after removing them from the machine.
• Do not leave unused transparencies in the paper tray for long. Dust and dirt
may accumulate on them, resulting in spotty printing.
• To avoid smudging caused by fingerprints, handle them carefully.
• To avoid fading, do not expose printed transparencies to prolonged
sunlight.
• Ensure that transparencies are not wrinkled, curled, or have any torn edges.
• Do not use transparencies that separate from the backing sheet.
• To prevent transparencies from sticking to each other, do not let the printed
sheets stack up as they are being printed out.
• Recommended media: Transparency for a color laser printer by Xerox, such
as 3R 91331(A4), 3R 2780 (Letter)
Labels
To avoid damaging the machine, use only labels designed for use in laser
printers.
• When selecting labels, consider the following factors:
-Adhesives: Should be stable at your machine’s fusing temperature.
Check your machine’s specifications to view the fusing temperature
(about 170°C (338°F)).
-Arrangement: Only use labels with no exposed backing between them.
Labels can peel off sheets that have spaces between the labels, causing
serious jams.
Media and tray
31
2. Learning the Basic Usage
-Curl: Must lie flat with no more than 13 mm of curl in any direction.
-Condition: Do not use labels with wrinkles, bubbles, or other
indications of separation.
• Make sure that there is no exposed adhesive material between labels.
Exposed areas can cause labels to peel off during printing, which can cause
paper jams. Exposed adhesive can also cause damage to machine
components.
• Do not run a sheet of labels through the machine more than once. The
adhesive backing is designed for only a single pass through the machine.
• Do not use labels that are separating from the backing sheet or are wrinkled,
bubbled, or otherwise damaged.
Card stock/ Custom-sized paper
• In the software application, set margins at least 6.4 mm (0.25 inches) away
from the edges of the material.
Preprinted paper
When loading preprinted paper, the printed side should be facing up with an
uncurled edge at the front. If you experience problems with paper feeding, turn
the paper around. Note that print quality is not guaranteed.
• Must be printed with heat-resistant ink that will not melt, vaporize, or
release hazardous emissions when subjected to the machine’s fusing
temperature for 0.1 second (about 170°C (338°F)).
• Preprinted paper ink must be non-flammable and should not adversely
affect machine rollers.
• Before you load preprinted paper, verify that the ink on the paper is dry.
During the fusing process, wet ink can come off preprinted paper, reducing
print quality.
Media and tray
32
2. Learning the Basic Usage
5
Setting the paper size and type
After loading paper in the paper tray, set the paper size and type.
Open the Printing Preferences (see "Opening printing preferences" on page
34) and set the paper size and type in the Paper tab.
If you want to use special-sized paper such as billing paper, select Custom
in the Paper tab in the Printing Preferences (see "Opening printing
preferences" on page 34).
6
Using the output support
The surface of the output tray may become hot if you print a large number
of pages at once. Make sure that you do not allow children near it.
Open the output support before printing. The printed pages stack on the output
support, and the output support will help the printed pages to align. The printer
sends printouts to the output tray by default.
33
2. Learning the Basic Usage
Basic printing
7
Printing
If you are a Macintosh, Linux, or Unix OS user, refer to the "Macintosh
printing" on page 115 or "Linux printing" on page 117 or "Unix printing" on
page 119.
The following Printing Preferences window is for Notepad in Windows 7.
1Open the document you want to print.
2 Select Print from the File menu.
3 Select your machine from the Select Printer list.
4 The basic print settings including the number of copies and print range
are selected within the Print window.
To take advantage of the advanced printing features, click Properties or
Preferences from the Print window (see "Opening printing preferences" on
page 34).
5 To start the print job, click OK or Print in the Print window.
8
Canceling a print job
If the print job is waiting in the print queue or print spooler, cancel the job as
follows:
• You can access this window by simply double-clicking the machine icon
( ) in the Windows task bar.
• You can also cancel the current job by pressing (Cancel) on the control
panel.
Basic printing
34
2. Learning the Basic Usage
9
Opening printing preferences
• The Printing Preferences window that appears in this user’s guide may
differ depending on the machine in use. However, the composition of
the Printing Preferences window is similar.
• When you select an option in Printing Preferences, you may see a
warning mark or . An mark means you can select that certain
option but it is not recommended, and an mark means you cannot
select that option due to the machine’s setting or environment.
1Open the document you want to print.
2 Select Print from the file menu.
3 Select your machine from the Select Printer.
4 Click Properties or Preferences.
You can check the machine's current status using the Printer Status button
(see "Using Dell Printer Status" on page 99).
Using a favorite setting
The Favorites option, which is visible on each preferences tab except for the
Dell tab, allows you to save the current preferences for future use.
To save a Favorites item, follow these steps:
Basic printing
35
2. Learning the Basic Usage
1Change the settings as needed on each tab.
2 Enter a name for the item in the Favorites input box.
3 Click (Add). When you save Favorites, all current driver settings are
saved.
Select more options and click (Update), settings will be added to the
Presets you made. To use a saved setting, select it from the Favorites drop-
down list. The machine is now set to print according to the settings you
have selected. To delete saved settings, select it from the Favorites drop-
down list and click (Delete).
You can also restore the printer driver’s default settings by selecting
Default Favorites from the Favorites drop-down list.
10
Using help
Click the option you want to know on the Printing Preferences window and
press F1 on your keyboard.
11
Eco printing
The Eco function cuts toner consumption and paper usage. The Eco function
allows you to save print resources and lead you to eco-friendly printing.
If you press the Eco button from the control panel, eco mode is enabled. The
default setting of Eco mode is Double-sided printing (Long Edge), Multiple
Pages per Side (2), Skip blank pages, and Toner Save.
Depending on the printer driver you use, Skip blank pages may not work
properly.
Basic printing
36
2. Learning the Basic Usage
Setting eco mode on the control panel
• The settings set from the machine’s driver override the settings on the
control panel.
• If you set the eco mode on with a password from the Embedded Web
Service (Settings tab > Machine Settings > System > Eco > Settings),
the Onforce message appears. You have to enter the password to
change the eco mode status.
1Press (Eco) button on the control panel.
When the LED on the button lights up, the Eco mode is enabled.
Setting eco mode on the driver
Open the Eco tab to set eco mode. When you see the eco image ( ), that
means the eco mode is currently enabled.
Eco options
•Printer Default: Follows the settings set from the machine's control panel.
•None: Disables eco mode.
•Eco Printing: Enables eco mode. Activate the various eco items you want to
use.
Result simulator
Result Simulator shows the results of reduced emission of carbon dioxide, used
electricity, and the amount of saved paper in accordance with the settings you
selected.
• The results are calculated on the basis that the total number of printed
paper is one hundred without a blank page when the eco mode is disabled.
• Refer to the calculation coefficient about CO2, energy, and paper from IEA,
the index of Ministry of Internal Affairs and Communication of Japan and
www.remanufacturing.org.uk. Each model has a different index.
• The power consumption in printing mode refers to the average printing
power consumption of this machine.
• The actual saved or reduced amount may differ depending on the operating
system used, computing performance, application software, connection
method, media type, media size, job complexity, etc.
3. Maintenance
This chapter provides information about purchasing supplies, accessories and maintenance parts available for your
machine.
• Ordering supplies and accessories 38
• Available supplies 39
• Storing the toner cartridge 40
• Redistributing toner 42
• Replacing the toner cartridge 43
• Cleaning the machine 44
• Tips for moving & storing your machine 47
38
3. Maintenance
Ordering supplies and accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.
To order Dell-authorized supplies and accessories visit www.dell.com/supplies, or contact your local Dell dealer or the retailer where you purchased your machine.
You can also visit www.dell.com or support.dell.com, select your country/region, and obtain information on calling for service.
39
3. Maintenance
Available supplies
When supplies reach the end of their life spans, you can order the following types of supplies for your machine:
Depending on the options, percentage of image area, and job mode used, the toner cartridge’s lifespan may differ.
When purchasing new toner cartridges or other supplies, these must be purchased in the same country as the machine you are using. Otherwise, new toner
cartridges or other supplies will be incompatible with your machine due to different configurations of toner cartridges and other supplies according to the specific
country conditions.
Dell does not recommend using non-genuine Dell toner cartridge such as refilled or remanufactured toner. Dell cannot guarantee non-genuine Dell toner cartridge's
quality. Service or repair required as a result of using non-genuine Dell toner cartridges will not be covered under the machine’s warranty.
Type Average yielda
a. Declared yield value in accordance with ISO/IEC 19752.
Part name
Standard yield toner cartridge Approx. 1,500 pages • G9W85 (All countries except China)
High yield toner cartridge Approx. 2,500 pages • DRYXV (All countries except China)
• 10G0D (For China only)
40
3. Maintenance
Storing the toner cartridge
Toner cartridges contain components that are sensitive to light, temperature
and humidity. Dell suggests users follow these recommendations to ensure
optimal performance, highest quality, and longest life from your new Dell toner
cartridge.
Store this cartridge in the same environment in which the printer will be used.
This should be in controlled temperature and humidity conditions. The toner
cartridge should remain in its original and unopened package until installation
– if original packaging is not available, cover the top opening of the cartridge
with paper and store in a dark cabinet.
Opening the cartridge package prior to use dramatically shortens its useful shelf
and operating life. Do not store on the floor. If the toner cartridge is removed
from the printer, follow the instructions below to store the toner cartridge
properly.
• Store the cartridge inside the protective bag from the original package.
• Store lying flat (not standing on end) with the same side facing up as if it
were installed in the machine.
• Do not store consumables in any of the following conditions:
- Temperature greater than 40°C (104°F).
- Humidity range less than 20% and greater than 80%.
- An environment with extreme changes in humidity or temperature.
- Direct sunlight or room light.
- Dusty places.
- A car for a long period of time.
- An environment where corrosive gases are present.
- An environment with salty air.
1
Handling instructions
• Do not touch the surface of the photoconductive drum in the cartridge.
• Do not expose the cartridge to unnecessary vibrations or shock.
• Never manually rotate the drum, especially in the reverse direction; this can
cause internal damage and toner spillage.
2
Toner cartridge usage
Dell Inc. does not recommend or approve the use of non-Dell brand toner
cartridges in your printer including generic, store brand, refilled, or
remanufactured toner cartridges.
Dell’s printer warranty does not cover damage to the machine caused by
the use of a refilled, remanufactured, or non-Dell brand toner cartridges.
Storing the toner cartridge
41
3. Maintenance
3
Estimated cartridge life
Estimated cartridge life the life of the toner cartridge (or imaging unit) yield
depends on the amount of toner that print jobs require. The actual print yield
may vary depending on the print density of the pages you print on, operating
environment, percentage of image area, printing interval, media type and/or
media size. For example, if you print a lot of graphics, the consumption of the
toner is higher and you may need to change the cartridge more often.
42
3. Maintenance
Redistributing toner
When the toner cartridge is near the end of its life:
• White streaks or light printing occurs and/or density variation side to side.
• The Toner LED blinks yellow.
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still
occur even after you have redistributed the toner.
• Before opening the front cover, close the output support first.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
1
2
43
3. Maintenance
Replacing the toner cartridge
• Before opening the front cover, close the output support first.
• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
• Shake the toner cartridge thoroughly, it will increase the initial print quality.
• Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
When a toner cartridge has reached the end of life, the machine will stop printing.
1
2
44
3. Maintenance
Cleaning the machine
If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing
condition and use your machine longer.
• Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the
cabinet.
• If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum
cleaner, toner blows in the air and might be harmful to you.
• During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner
specks or smearing. Cleaning the inside of the machine clears and reduces these problems.
4
Cleaning the outside
Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.
5
Cleaning the inside
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks
or smearing. Cleaning the inside of the machine clears and reduces these problems.
• Use a dry lint-free cloth to clean the machine.
• If your machine has a power switch, turn the power switch off before cleaning the machine.
• Before opening the front cover, close the output support first.
Cleaning the machine
45
3. Maintenance
Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as
benzene or thinner. Printing quality problems can occur and cause damage to the machine.
1
2
2
1
2
1
Cleaning the machine
46
3. Maintenance
6
Cleaning the pickup roller
• Use a dry lint-free cloth to clean the machine.
• If your machine has a power switch, turn the power switch off before cleaning the machine.
2
2
1
1
47
3. Maintenance
Tips for moving & storing your machine
• When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.
• When moving the machine, make sure at least two people are holding the machine securely.
4. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Tips for avoiding paper jams 49
• Clearing paper jams 50
• Understanding the status LED 55
This chapter gives helpful information for what to do if you encounter an error.
If your machine has a display screen, check the message on the display screen first to solve the
error. If you cannot find a solution to your problem in this chapter, refer to the
Troubleshooting chapter in the Advanced User's Guide (see "Troubleshooting" on page 121).
If you cannot find a solution in the User's Guide or the problem persists, call for service.
49
4. Troubleshooting
Tips for avoiding paper jams
By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
• Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 23).
• Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.
• Do not remove paper from the tray while your machine is printing.
• Flex, fan, and straighten paper before loading.
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in a tray.
• Use only recommended print media (see "Print media specifications" on page 59).
50
4. Troubleshooting
Clearing paper jams
To avoid tearing the paper, pull the jammed paper out slowly and gently.
1
In tray 1
Clearing paper jams
51
4. Troubleshooting
2
In the manual feeder
Clearing paper jams
52
4. Troubleshooting
3
Inside the machine
• The fuser area is hot. Take care when removing paper from the machine.
• Before opening the front cover, close the output support first.
1
2
Clearing paper jams
53
4. Troubleshooting
4
In the exit area
Clearing paper jams
54
4. Troubleshooting
5
In the duplex area
1
2
1
2
55
4. Troubleshooting
Understanding the status LED
The color of the LED indicates the machine's current status.
• Some LEDs may not be available depending on model or country.
• To resolve the error, look at the error message and its instructions from the troubleshooting part.
• You can also resolve the error with the guidelines from the Printer Status Monitor program window.
• If the problem persists, call a service representative.
6
Status LED
Status Description
(Status LED)
Off The machine is off-line.
Green Blinking • When the backlight slowly blinks, the machine is receiving data from the computer.
• When the backlight blinks rapidly, the machine is printing data.
On • The machine is on-line and can be used.
Red
Blinking A minor error has occurred and the machine is waiting for the error to be cleared. When the problem is cleared,
the machine resumes.
On
• The cover is opened. Close the cover.
• There is no paper in the tray. Load paper in the tray ("Loading paper in the tray" on page 25).
• The machine has stopped due to a major error.
Orange Blinking Upgrading firmware.
On A paper jam has occurred (see "Clearing paper jams" on page 50).
Understanding the status LED
56
4. Troubleshooting
7
Toner LED/ Power LED
Status Description
(Toner LED) Orange
Blinking
Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for
replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on
page 42).
On A toner cartridge has almost reached its estimated cartridge lifea. It is recommended to replace the toner cartridge (see
"Replacing the toner cartridge" on page 43).
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of pages
may be affected by operating environment, printing interval, graphics, media type and media size. Some amount of toner may remain in the cartridge even when red LED is on and the printer stops
printing.
Off All toner cartridges are at normal capacity.
(Power LED) Blue
On The machine is in power save mode.
Off The machine is in ready mode or the machine’s power is off.
Eco button Green
On Eco mode is on. Duplex, 2-up, toner save on, skip blank page feature will automatically be applied when printing (see "Eco
printing" on page 35).
Off Eco mode is off.
58
5. Appendix
Specifications
1
General specifications
The specification values listed below are subject to change without notice. See www.dell.com or support.dell.com for possible changes in information.
Items Description
Dimension Width x Length x Height
348 x 338 x 197 mm (13.7 x 13.3 x 7.7 inches)
Weight Machine with consumables
7.2 kg (15.87 lbs)
Noise Level
a
a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
Ready mode
Less than 30 dB (A)
Print mode
Less than 50 dB (A)
Temperature Operation
10 to 32°C (50 to 90°F)
Storage (packed)
-20 to 40°C (-4 to 104°F)
Humidity Operation
20 to 80% RH
Storage (packed)
10 to 90% RH
Power rating
b
b. See the rating label on the machine for the correct voltage (V), frequency (hertz) and type of current (A) for your machine.
110 volt models
AC 110 - 127 V
220 volt models
AC 220 - 240 V
Power consumption Average operating mode
Less than 400 W
Ready mode
Less than 45 W
Power save mode
Less than 1.3 W
Power off mode
Less than 0.2 W
Network Standby Mode (All Port Activation)
Less than 1.3 W
Specifications
59
5. Appendix
2
Print media specifications
Type Size Dimensions Print media weight/Capacitya
Tray Manual feederb
Plain paper
Letter 216 x 279 mm (8.5 x 11 inches) 70 to 90 g/m2 (19 to 24 lbs bond)
• 250 sheets of 80 g/m2 (21 lbs bond)
70 to 90 g/m2 (19 to 24 lbs
bond)
• 1 sheet of 80 g/m2 (21 lbs
bond)
Legal 216 x 356 mm (8.5 x 14 inches)
US Folio 216 x 330 mm (8.5 x 13 inches)
A4 210 x 297 mm (8.27 x 11.69 inches)
Oficio 216 x 343 mm (8.5 x 13.5 inches)
JIS B5 182 x 257 mm (7.17 x 10.12 inches)
ISO B5 176 x 250 mm (6.93 x 9.84 inches)
Executive 184 x 267 mm (7.25 x 10.5 inches)
A5 148 x 210 mm (5.83 x 8.27 inches)
A6 105 x 148 mm (4.13 x 5.83 inches)
Envelope
Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) Not available in a tray. 60 to 220 g/m2 (16 to 59 lbs
bond)
• 1 sheet of 80 g/m2 (21lbs
bond)
Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches)
Envelope DL 110 x 220 mm (4.33 x 8.66 inches)
Envelope C5 162 x 229 mm (6.38 x 9.02 inches)
Envelope C6 114 x 162 mm (4.49 x 6.38 inches)
Thick paper Refer to the Plain
paper section
Refer to the Plain paper section 91 to 105 g/m2 (24 to 28 lbs bond) 91 to 105 g/m2 (24 to 28 lbs
bond)
Specifications
60
5. Appendix
Thicker paper Refer to the Plain
paper section
Refer to the Plain paper section Not available in a tray. 164 to 220 g/m2 (44 to 59 lbs
bond)
Thin paper Refer to the Plain
paper section
Refer to the Plain paper section 60 to 70 g/m2 (16 to 19 lbs bond) 60 to 70 g/m2 (16 to 19 lbs bond)
Transparency Letter, A4 Refer to the Plain paper section Not available in a tray. 138 to 146 g/m2 (37 to 39 lbs
bond)
Labelsc
Letter, Legal, US
Folio, A4, JIS B5, ISO
B5, Executive, A5
Refer to the Plain paper section Not available in a tray. 120 to 150 g/m2 (32 to 40 lbs
bond)
Card stock
Letter, Legal, US
Folio, A4, JIS B5, ISO
B5, Executive, A5,
Postcard 4x6
Refer to the Plain paper section 121 to 163 g/m2 (32 to 43 lbs bond) 121 to 163 g/m2 (32 to 43 lbs
bond)
Bond paper Refer to the Plain
paper section
Refer to the Plain paper section 106 to 120 g/m2 (28 to 32 lbs bond) 106 to 120 g/m2 (28 to 32 lbs
bond)
Minimum size (custom)
•Manual feeder: 76.2 x 127 mm (3 x 5
inches)
•Tray 1: 105 x 148.5 mm (4.13 x 5.85 inches)
60 to 163 g/m2 (16 to 43 lbs bond) d, e
Maximum size (custom) 216 x 356 mm (8.5 x 14 inches)
a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
b. 1 sheet for manual feeder.
c. The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness.
d. The paper types available in the manual feeder: Plan, Thick, Thicker, Thin, Cotton, Colored, Pre-printed, Recycled, Envelope, Transparency, Labels, Cardstock, Bond, Archive.
e. The paper types available in the tray: Plan, Thick, Thin, Recycled, Cardstock, Bond, Archive
Type Size Dimensions Print media weight/Capacitya
Tray Manual feederb
Specifications
61
5. Appendix
3
System requirements
Microsoft® Windows®
• Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
• Users who have administrator rights can install the software.
•
Windows Terminal Services
is compatible with your machine.
• For Windows 2000, Services Pack 4 or higher is required.
Operating system
Requirement (recommended)
CPU RAM free HDD space
Windows® 2000
Intel® Pentium® II 400 MHz (Pentium III 933 MHz) 64 MB (128 MB) 600 MB
Windows® XP
Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB
Windows Server® 2003
Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.25 GB to 2 GB
Windows Server® 2008
Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz) 512 MB (2 GB) 10 GB
Windows Vista®
Intel® Pentium® IV 3 GHz 512 MB (1 GB) 15 GB
Windows® 7
Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 1 GB (2 GB) 16 GB
• Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
•DVD-R/W Drive
Windows Server® 2008 R2
Intel® Pentium® IV 1 GHz (x86) or 1.4 GHz (x64) processors (2 GHz or faster) 512 MB (2 GB) 10 GB
Specifications
62
5. Appendix
Macintosh
Operating system
Requirements (Recommended)
CPU RAM Free HDD space
Mac OS X 10.4
• Intel® processors
•PowerPC G4/ G5
• 128 MB for a powerPC based Mac
(512 MB)
• 512 MB for an Intel-based Mac (1 GB)
1 GB
Mac OS X 10.5 • Intel® processors
• 867 MHz or faster Power PC G4/ G5
512 MB (1 GB) 1 GB
Mac OS X 10.6 • Intel® processors 1 GB (2 GB) 1 GB
Mac OS X 10.7 • Intel® processors 2 GB 4 GB
Specifications
63
5. Appendix
Linux
Unix
Items Requirements
Operating system
Fedora 5~13 (32/ 64 bit)
OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit)
SuSE 10.0, 10.1 (32 bit)
Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 bit)
Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit)
Debian 4.0, 5.0 (32/64 bit)
Redhat® Enterprise Linux WS 4, 5 (32/64 bit)
SuSE Linux Enterprise Desktop 10, 11 (32/64 bit)
CPU Pentium IV 2.4GHz (Intel Core™2)
RAM 512 MB (1 GB)
Free HDD space 1 GB (2 GB)
Items Requirements
Operating system
Sun Solaris 9, 10 (x86, SPARC)
HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium)
IBM AIX 5.1, 5.2, 5.3, 5.4
Free HDD space Up to 100 MB
Specifications
64
5. Appendix
4
Network environment
Network and wireless models only (see "Features by models" on page 6).
You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the
machine.
Items Specifications
Network interface • Ethernet 10/100 Base-TX Wired Lan
Network operating system
• Windows 2000/Server 2003 /Server 2008/XP/Vista/7/Server 2008 R2
•Various Linux OS
• Mac OS X 10.4 ~ 10.7
• Unix
Network protocols
•TCP/IPv4
• DHCP, BOOTP
• DNS, WINS, Bonjour, SLP, UPnP
• Standard TCP/IP Printing (RAW), LPR, IPP, WSD
• SNMPv 1/2/3, HTTP
• TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP)
65
5. Appendix
Dell technical support policy
Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the
Operating System, application software, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate
functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell
Support. Additional technical support options may be available for purchase.
Dell provides limited technical support for the printer and any Dell-installed software and peripherals. Support for third-party software and peripherals is provided
by the original manufacturer, including those purchased and/or installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory Integration
(CFI/DellPlus).
66
5. Appendix
Contacting Dell
You can access Dell Support at support.dell.com. Select your region on the
WELCOME TO DELL SUPPORT page, and fill in the requested details to access
help tools and information.
You can contact Dell electronically using the following addresses:
• World Wide Web
-www.dell.com/
-www.dell.com/ap/ (Asian/Pacific countries only)
-www.dell.com/jp/ (Japan only)
-www.euro.dell.com (Europe only)
-www.dell.com/la/ (Latin American and Caribbean countries)
-www.dell.ca (Canada only)
• Anonymous file transfer protocol (FTP)
-ftp.dell.com
Log in as user: anonymous, and use your email address as your
password.
• Electronic Support Service
-mobile_support@us.dell.com
-support@us.dell.com
-la-techsupport@dell.com (Latin America and Caribbean countries
only)
-apsupport@dell.com (Asian/Pacific countries only)
-support.jp.dell.com (Japan only)
-support.euro.dell.com (Europe only)
• Electronic Quote Service
-apmarketing@dell.com (Asian/Pacific countries only)
-sales_canada@dell.com (Canada only)
67
5. Appendix
Warranty and return policy
Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices.
For information about the Dell warranty for your printer, refer to the Product Information Guide.
68
5. Appendix
Copyright
Information in this document is subject to change without notice.
©2012 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the Dell logo, and Dell Toner Management System are trademarks of Dell Inc.; Microsoft, Windows, Windows Vista, and Windows Server
are registered trademarks of Microsoft Corporation in the United States and/or other countries; Adobe and Acrobat Reader are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and/or other countries.
iPad, iPhone, iPod touch, TrueType, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S and other countries. AirPrint and the AirPrint logo are
trademarks of Apple Inc.
Google, Picasa, Google Docs, Android and Gmail are either registered trademarks or trademarks of Google Inc.
Google Cloud Print is a trademark of Google Inc.
Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Refer to the 'LICENSE.txt' file in the provided CD-ROM for the open source license information.
REV. 3.00
ADVANCED
User’s Guide
Dell B1260dn
ADVANCED
User’s Guide
IMAGINE THE POSSIBILITIES
This guide provides information about installation, advanced configuration,
operation and troubleshooting on various OS environments.
Some features may not be available depending on model or country.
BASIC
This guide provides information concerning installation, basic operation and troubleshooting
on windows.
70
ADVANCED
1. Software installation
Installation for Macintosh 72
Reinstallation for Macintosh 73
Installation for Linux 74
Reinstallation for Linux 75
2. Using a network-connected
machine
Useful network programs 77
Wired network setup 78
Installing driver over the network 81
IPv6 configuration 87
AirPrint 89
Google Cloud Print 90
3. Useful management tools
Using Firmware Update Utility 93
Using Dell Supplies Ordering Utility 94
Using Embedded Web Service 95
Using Dell Printer Manager 97
Using Dell Printer Status 99
Using the Linux Unified Driver Configurator 101
4. Special features
Altitude adjustment 106
Changing the default print settings 107
Setting your machine as a default machine 108
Using advanced print features 109
Macintosh printing 115
Linux printing 117
Unix printing 119
5. Troubleshooting
Paper feeding problems 122
Power and cable connecting problems 123
Printing problems 124
Printing quality problems 127
Operating system problems 134
1. Software installation
This chapter provides instructions for installing essential and helpful software for use in an environment where the
machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using
the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network
connected machine’s driver (see Installing driver over the network81).
• Installation for Macintosh 72
• Reinstallation for Macintosh 73
• Installation for Linux 74
• Reinstallation for Linux 75
• If you are a Windows OS user, refer to the Basic Guide for installing the machine’s driver.
• Only use a USB cable no longer then 3 meter (118 inches).
72
1. Software installation
Installation for Macintosh
1Make sure that the machine is connected to your computer and
powered on.
2 Insert the supplied software CD into your CD-ROM drive.
3 Double-click the CD-ROM icon that appears on your Macintosh desktop.
4 Double-click the MAC_Installer folder > Installer OS X icon.
5 Click Continue.
6 Read the license agreement and click Continue.
7 Click Agree to agree to the license agreement.
8 When the message that warns that all applications will close on your
computer appears, click Continue.
9 Click Continue on the User Options Pane.
10 Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
11 Enter the password and click OK.
12 Installing software requires you to restart your computer. Click Continue
Installation.
13 After the installation is finished, click Close.
14 Open the Applications folder > Utilities > Print Setup Utility.
• For Mac OS X 10.5 -10.7, open the Applications folder > System
Preferences and click Print & Fax.
15 Click Add on the Printer List.
• For Mac OS X 10.5 -10.7, click the “+” folder icon; a display window
will pop up.
16 Click Default Browser and find the USB connection.
• For Mac OS X 10.5-10.7, click Default and find the USB connection.
17 For Mac OS X 10.4, if Auto Select does not work properly, select Dell in
Print Using and your machine name in Model.
• For Mac OS X 10.5-10.7, if Auto Select does not work properly, select
Select a driver to use... and your machine name in Print Using.
Your machine appears on the Printer List, and is set as the default
machine.
18 Click Add.
73
1. Software installation
Reinstallation for Macintosh
If the printer driver does not work properly, uninstall the driver and reinstall it.
1Make sure that the machine is connected to your computer and
powered on.
2 Insert the supplied software CD into your CD-ROM drive.
3 Double-click the CD-ROM icon that appears on your Macintosh desktop.
4 Double-click the MAC_Installer folder > Uninstaller OS X icon.
5 Enter the password and click OK.
6 When the uninstall is done, click OK.
If a machine has already been added, delete it from the Print Setup Utility
or Print & Fax.
74
1. Software installation
Installation for Linux
You need to download Linux software packages from the Dell website to install
the printer software (http://www.support.dell.com).
1
Installing the Unified Linux Driver
1Make sure that the machine is connected to your computer and
powered on.
2 When the Administrator Login window appears, type “root” in the
Login field and enter the system password.
You must log in as a super user (root) to install the machine software. If you
are not a super user, ask your system administrator.
3 From the Dell website, download the Unified Linux Driver package to
your computer.
4 Right-click the Unified Linux Driver package and extract the package.
5 Double click cdroot > autorun.
6 When the welcome screen appears, click Next.
7 When the installation is complete, click Finish.
The installation program added the Unified Driver Configurator desktop icon
and the Unified Driver group to the system menu for your convenience. If you
have any difficulties, consult the on-screen help that is available through your
system menu or from the driver package Windows applications, such as Unified
Driver Configurator or Image Manager.
75
1. Software installation
Reinstallation for Linux
If the printer driver does not work properly, uninstall the driver and reinstall it.
1Make sure that the machine is connected to your computer and
powered on.
2 When the Administrator Login window appears, type “root” in the
Login field and enter the system password.
You must log in as a super user (root) to uninstall the printer driver. If you
are not a super user, ask your system administrator.
3 Click the icon at the bottom of the desktop. When the Terminal screen
appears, type in the following.
[root@localhost root]#cd /opt/Dell/mfp/uninstall/
[root@localhost uninstall]#./uninstall.sh
4 Click Uninstall.
5 Click Next.
6 Click Finish.
77
2. Using a network-connected machine
Useful network programs
There are several programs available to setup the network settings easily in a
network environment. For the network administrator especially, managing
several machines on the network is possible.
Before using the programs below, set the IP address first.
1
Embedded Web Service
The web server embedded on your network machine allows you to do the
following tasks (see "Using Embedded Web Service" on page 88):
• Check the supplies information and status.
• Customize machine settings.
• Set the email notification option. When you set this option, the machine
status (toner cartridge shortage or machine error) will be sent to a certain
person's email automatically.
• Configure the network parameters necessary for the machine to connect to
various network environments.
2
SetIP
This utility program allows you to select a network interface and manually
configure the IP addresses for use with the TCP/IP protocol.
• See "IPv4 configuration using SetIP (Windows)" on page 78.
• See "IPv4 configuration using SetIP (Macintosh)" on page 79.
• See "IPv4 configuration using SetIP (Linux)" on page 80.
TCP/IPv6 is not supported by this program.
78
2. Using a network-connected machine
Wired network setup
You must set up the network protocols on your machine to use it on your
network.
You can use network after connecting network cable to a corresponding port on
your machine.
• For models that do not have the display screen on the control panel, use the
Embedded Web Service or SetIP program.
- See "Using Embedded Web Service" on page 95.
- See "Setting IP address" on page 78.
3
Printing a network configuration report
You can print Network Configuration Report from the machine’s control panel
that will show the current machine’s network settings. This will help you to set
up a network.
Press the (Info) button on the control panel.
Using this Network Configuration Report, you can find your machine’s MAC
address and IP address.
For example:
• MAC Address: 00:15:99:41:A2:78
• IP Address: 169.254.192.192
4
Setting IP address
First, you have to set up an IP address for network printing and managements.
In most cases a new IP address will be automatically assigned by a DHCP
(Dynamic Host Configuration Protocol) server located on the network.
IPv4 configuration using SetIP (Windows)
Before using the SetIP program, disable the computer firewall from Control
Panel > Security Center > Windows Firewall.
The following instructions may differ for your model.
1Install this program from the supplied CD-ROM by double-click
Application > SetIP > Setup.exe.
2 Follow the instructions in the installation window.
3 Connect your machine to the network with a network cable.
4 Turn on the machine.
5 From the Windows Start menu, select All Programs > Dell > Dell
Printers > SetIP > SetIP.
Wired network setup
79
2. Using a network-connected machine
6 Click the icon (third from left) in the SetIP window to open the TCP/IP
configuration window.
7 Enter the machine’s new information into the configuration window as
follows. In a corporate intranet, you may need to have this information
assigned by a network manager before proceeding.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 78) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
8 Click Apply, and then click OK. The machine will automatically print the
Network Configuration Report. Confirm that all the settings are
correct.
IPv4 configuration using SetIP (Macintosh)
Before using the SetIP program, disable the computer firewall from System
Preferences > Security > Firewall.
The following instructions may vary from your model.
1Connect your machine to the network with a network cable.
2 Insert the Installation CD-ROM, and open the disk window, select
MAC_Installer > MAC_Printer > SetIP > SetIPapplet.html.
3 Double-click the file and Safari will automatically open, then select
Trust. The browser will open the SetIPapplet.html page that shows the
printer’s name and IP address information.
4 Click the icon (third from left) in the SetIP window to open the TCP/
IP configuration window.
5 Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
Wired network setup
80
2. Using a network-connected machine
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 78) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
6 Select Apply, then OK, and OK again.
7 Quit Safari.
IPv4 configuration using SetIP (Linux)
Before using the SetIP program, disable the computer firewall from System
Preferences or Administrator.
The following instructions may vary from your model or operating systems.
1Open /opt/Dell/mfp/share/utils/.
2 Double-click the SetIPApplet.html file.
3 Click to open the TCP/IP configuration window.
4 Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 78) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
5 The machine will automatically print the Network Configuration
Report.
81
2. Using a network-connected machine
Installing driver over the network
5
Windows
1Make sure that the machine is connected to the network and powered
on. Also, your machine’s IP address should have been set.
If the “Found New Hardware Wizard” appears during the installation
procedure, click Cancel to close the window.
2 Insert the supplied software CD into your CD-ROM drive.
The software CD should automatically run and an installation window
will appear.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
3 Select Next.
4 Select Connect a network printer to the computer. Click Next.
Installing driver over the network
82
2. Using a network-connected machine
• The Custom installation allows you to select the machine’s connection
and choose individual components to install. Follow the instructions on
the window.
5 The searched machines will be shown on the screen. Select the one you
wish to use and click Next.
If you cannot find your machine in network, turn off the firewall and click
Update. For Windows operating system, Start > Control Panel and start
windows firewall, and set this option unactivated. For other operating
system, refer to its on-line guide.
6 Follow the instructions in the installation window.
6
Macintosh
1Make sure that the machine is connected to your network and powered
on.
2 Insert the supplied software CD into your CD-ROM drive.
3 Double-click the CD-ROM icon that appears on your Macintosh desktop.
4 Double-click the MAC_Installer folder > Installer OS X icon.
5 Click Continue.
6 Read the license agreement and click Continue.
7 Click Agree to agree to the license agreement.
8 When the message which warns that all applications will close on your
computer appears, click Continue.
9 Click Continue on the User Options Pane.
If you have not set the IP address yet, click Set IP address and refer to "IPv4
configuration using SetIP (Macintosh)" on page 79.
10 Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
11 Enter the password and click OK.
12 Installing software requires you to restart your computer. Click Continue
Installation.
13 After the installation is finished, click Close.
Installing driver over the network
83
2. Using a network-connected machine
14 Open the Applications folder > Utilities > Print Setup Utility.
• For Mac OS X 10.5-10.7, open the Applications folder > System
Preferences and click Print & Fax.
15 Click Add on the Printer List.
• For Mac OS X 10.5-10.7, click the “+” icon. A display window will pop
up.
16 For Mac OS X 10.4, click IP Printer.
• For Mac OS X 10.5-10.7, click IP.
17 Select HP Jetdirect - Socket in Protocol.
When printing a document containing many pages, printing performance
may be enhanced by choosing Socket for Printer Type option.
18 Enter the machine’s IP address in the Address input field.
19 Enter the queue name in the Queue input field. If you cannot determine
the queue name for your machine server, try using the default queue
first.
20 For Mac OS X 10.4, if Auto Select does not work properly, select Dell in
Print Using and your machine name in Model.
• For Mac OS X 10.5-10.7, if Auto Select does not work properly, choose
Select Printer Software and your machine name in Print Using.
21 Click Add.
Your machine appears in the Printer List, and is set as the default
machine.
7
Linux
You need to download Linux software packages from the Dell website to install
the printer software (www.dell.com or support.dell.com > find your product >
Support or Downloads).
To install other software:
• See "Installing the Unified Linux Driver" on page 74.
Install the Linux driver and add network printer
1Make sure that the machine is connected to your network and powered
on. Also, your machine’s IP address should have been set.
2 Download the Unified Linux Driver package from the Dell website.
Installing driver over the network
84
2. Using a network-connected machine
3 Extract the UnifiedLinuxDriver.tar.gz file and open the new directory.
4 Double-click the Linux folder > install.sh icon.
5 The Dell installer window opens. Click Continue.
6 The add printer wizard window opens. Click Next.
7 Select network printer and click Search button.
8 The machine’s IP address and model name appears on list field.
9 Select your machine and click Next.
10 Input the printer description and Next.
11 After the machine is added, click Finish.
12 When installation is done, click Finish.
Add a network printer
1Double-click the Unified Driver Configurator.
2 Click Add Printer.
3 The Add printer wizard window opens. Click Next.
4 Select Network printer and click the Search button.
5 The printer’s IP address and model name appears on list field.
6 Select your machine and click Next.
7 Enter the printer description and click Next.
8 After the machine is added, click Finish.
8
UNIX
• Make sure your machine supports the UNIX operating system before
installing the UNIX printer driver (see "Unix" on page 63).
• The commands are marked with “”, when typing the commands, do not
type “”.
To use the UNIX printer driver, you have to install the UNIX printer driver
package first, then setup the printer. You can download the UNIX printer driver
package from the Dell website.
Installing the UNIX printer driver package
The installation procedure is common for all variants of UNIX OS mentioned.
Installing driver over the network
85
2. Using a network-connected machine
1From the Dell website, download and unpack the UNIX Printer Driver
package to your computer.
2 Acquire root privileges.
“su -”
3 Copy the appropriate driver archive to the target UNIX computer.
See administration guide of your UNIX OS for details.
4 Unpack the UNIX printer driver package.
For example, on IBM AIX, use the following commands.
“gzip -d < enter the package name | tar xf -”
5 Go to the unpacked directory.
6 Run the install script.
“./install –i”
install is the installer script file which is used to install or uninstall the
UNIX Printer Driver package.
Use “chmod 755 install” command to give the permission to the
installer script.
7 Execute the “. /install –c” command to verify installation results.
8 Run “installprinter” from the command line. This will bring up the Add
Printer Wizard window. Setup the printer in this window referring to
the following procedures.
On some UNIX OS, for example on Solaris 10, just added printers may not be
enabled and/or may not accept jobs. In this case run the following two
commands on the root terminal:
“accept <printer_name>”
“enable <printer_name>”
Uninstalling the printer driver package
The utility should be used to delete the printer installed in the system.
a Run “uninstallprinter” command from the terminal.
It will open the Uninstall Printer Wizard.
The installed printers are listed in the drop-down list.
b Select the printer to be deleted.
c Click Delete to delete the printer from the system.
d Execute the “. /install –d” command to uninstall the whole package.
e To verify removal results, execute the “. /install –c” command.
To re-install it, use the command “. /install” to reinstall the binaries.
Installing driver over the network
86
2. Using a network-connected machine
Setting up the printer
To add the printer to your UNIX system, run ‘installprinter’ from the command
line. This will bring up the Add Printer Wizard window. Setup the printer in this
window according to the following steps:
1Type the name of the printer.
2 Select the appropriate printer model from the model list.
3 Enter any description corresponding to the type of the printer in the
Type field. This is optional.
4 Specify any printer description in the Description field. This is optional.
5 Specify the printer location in the Location field.
6 Type the IP address or DNS name of the printer in the Device textbox for
network-connected printers. On IBM AIX with jetdirect Queue type,
only the DNS name is possible-numeric IP address is not allowed.
7 Queue type shows the connection as lpd or jetdirect in the
corresponding list box. Additionally, usb type is available on Sun Solaris
OS.
8 Select Copies to set the number of copies.
9 Check the Collate option to receive copies already sorted.
10 Check the Reverse Order option to receive copies in the reverse order.
11 Check the Make Default option to set this printer as default.
12 Click OK to add the printer.
87
2. Using a network-connected machine
IPv6 configuration
IPv6 is supported properly only in Windows Vista or higher.
If the IPv6 network seems to not be working, set all the network setting to
the factory defaults and try again using Clear Setting.
In the IPv6 network environment, follow the next procedure to use the IPv6
address.
9
From the control panel
1Connect your machine to the network with a network cable.
2 Turn on the machine.
3 Print a Network Configuration Report that will check IPv6 addresses
(see "Printing a network configuration report" on page 78).
4 Select Start > Control Panel > Printers and Faxes.
5 Click Add a printer in the left pane of the Printers and Faxes windows.
6 Click Add a local printer in the Add Printer windows.
7 The Add Printer Wizard window appears. Follow the instructions in the
window.
If the machine does not work in the network environment, activate IPv6.
Refer to the next section followed by.
10
From the Embedded Web Service
For models that do not have the display screen on the control panel, you
need to access Embedded Web Service first using the IPv4 address and
follow the below procedure to use IPv6.
1Access a web browser, such as Internet Explorer, from Windows. Enter
the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and
press the Enter key or click Go.
2 If it’s your first time logging into Embedded Web Service you need to
log-in as an administrator. Type in the below default ID and
password.
•ID: admin
•Password: dell00000
IPv6 configuration
88
2. Using a network-connected machine
3 When the Embedded Web Service window opens, move the mouse
cursor over the Settings of the top menu bar and then click Network
Settings.
4 Click TCP/IPv6 on the left pane of the website.
5 Check the IPv6 Protocol check box to activate IPv6.
6 Check the Manual Address check box. Then, the Address/Prefix text
box is activated.
7 Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA. “A” is the
hexadecimal 0 through 9, A through F).
8 Choose the DHCPv6 configuration.
9 Click the Apply button.
Using Embedded Web Service
1Start a web browser, such as Internet Explorer, that supports IPv6
addressing as a URL.
2 Select one of the IPv6 addresses (Link-local Address, Stateless
Address, Stateful Address, Manual Address) from Network
Configuration Report (see "Printing a network configuration report" on
page 78).
3 Enter the IPv6 addresses (e.g.,: http://[FE80::215:99FF:FE66:7701]).
Address must be enclosed in '[ ]' brackets.
89
2. Using a network-connected machine
AirPrint
11
Setting up AirPrint
Bonjour(mDNS) and IPP protocols are required on your machine to use the
AirPrint feature. You can enable the AirPrint feature by one of the following
methods.
1Check whether the machine is connected to the network.
2 Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3 Click Login in the upper right of the Embedded Web Service website.
4 Type in the ID and Password, then click Login. If it’s your first time
logging into Embedded Web Service, type in the below default ID and
password.
•ID: admin
•Password: dell00000
5 When the Embedded Web Service window opens, click Settings >
Network Settings.
6 Click Raw TCP/IP, LPR, IPP or mDNS .
You can enable the IPP protocol or mDNS protocol.
12
Printing via AirPrint
For example, the iPad manual provides these instructions:
1Open your email, photo, web page, or document you want to print.
2 Touch the action icon( ).
3 Select your printer driver name and option menu to set up.
4 Touch Print button. Print it out.
Cancelling print job: To cancel the printing job or view the print summary,
click the print center icon ( ) in multitasking area. You can click cancel in
the print center.
AirPrint allows you to wirelessly print directly from an iPhone, iPad,
or iPod touch running iOS 4.2 or later.
90
2. Using a network-connected machine
Google Cloud Print™
Google Cloud Print™ is a service that allows you to print to a printer using your
smart phone, tablet, or any other web-connected devices. Just register your
Google account with the printer, and you are ready to use the Google Cloud
Print™ service. You can print your document or email with Chrome OS, Chrome
browser, or a Gmail™/ Google Docs™ application on your mobile device, so you
don’t need to install the printer driver on the mobile device. Refer to the Google
website (http://support.google.com/cloudprint) for more information about
Google Cloud Print™.
13
Registering your Google account to the printer
• Make sure the printer machine is turned on and connected to a wired or
wireless network that has access to the Internet.
•You should create your Google account in the advance.
1Open the Chrome browser.
2 Visit www.google.com.
3 Sign in to the Google website with your Gmail™ address.
4 Enter your printer’s IP address in the address field and press the Enter key
or click Go.
5 Click Login in the upper right corner of the Embedded Web Service
website.
6 If it’s your first time logging into Embedded Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
•ID: admin
•Password: dell00000
If the network environment is using a proxy server, you need to configure
the proxy’s IP and port number from Settings > Network Settings >
Google Cloud Print > Proxy Setting. Contact your network service
provider or network administrator for more information.
7 When the Embedded Web Service window opens, click Settings >
Network Settings > Google Cloud Print.
8 Enter your printer’s name and description.
9 Click Register.
The confirmation pop-up window appears.
If you set the browser to block pop-ups, the confirmation window will not
appear. Allow the site to show pop-ups.
Google Cloud Print™
91
2. Using a network-connected machine
10 Click Finish printer registration.
11 Click Manage your printers.
Now your printer is registered with Google Cloud Print™ service.
Google Cloud Print™-ready devices will appear in the list.
14
Printing with Google Cloud Print™
The printing procedure varies depending on the application or the device you
are using. You can see the application list that supports Google Cloud Print™
service.
To share your printer with your freinds, please refer to the following web site.
http://support.google.com/chromeos/bin/answer.py?hl=en&answer=124106
Make sure the printer is turned on and connected to a wired or wireless
network that has access to the Internet.
Printing from an application on mobile device
The following steps are an example of using the Google Docs™ app from
Android mobile phone.
1Install the Cloud Print application on your mobile device.
If you do not have the application, download it from the application store
such as Android Market or App Store.
2 Access the Google Docs™ application from your mobile device and tap
on the icon to select document.
3 Tap the option button of the document that you want to print.
4 Tap the send button.
5 Tap the Cloud Print button.
6 Set the printing options if you want.
7 Tap Click here to Print.
Google Cloud Print™
92
2. Using a network-connected machine
Printing from the Chrome browser
The following steps are an example of using the Chrome browser.
1Run Chrome.
2 Open the document or email that you want to print.
3 Click the wrench icon in the browser’s top right corner.
4 Click Print. A new tab for printing appears.
5 Select Print with Google Cloud Print.
6 Click the Print button.
3. Useful management
tools
This chapter introduces management tools provided to help you make full use of your machine.
• Using Firmware Update Utility 93
• Using Dell Supplies Ordering Utility 94
• Using Embedded Web Service 95
• Using Dell Printer Manager 97
• Using Dell Printer Status 99
• Using the Linux Unified Driver Configurator 101
93
3. Useful management tools
Using Firmware Update Utility
Firmware Update Utility allows you to maintain your machine by upgrading
firmware.
Availabe for Windows OS users only.
1From the Start menu, select Programs or All Programs > Dell > Dell
Printers > your printer driver name > Firmware Update Utility.
2 Download the latest firmware. Click http://www.support.dell.com.
3 If your printer is connected with an USB cable, click USB Connected
Printer or Network Connected Printer.
4 Click Browse and select the downloaded firmware file.
5 Click Update Firmware.
94
3. Useful management tools
Using Dell Supplies Ordering Utility
To order replacement toner cartridges or supplies from Dell:
Availabe for Windows or Macintosh OS users only.
1Double-click the Dell Supplies Ordering Utility icon on your desktop.
OR
From the Start menu, select Programs or All Programs > Dell > Dell
Printers > your printer driver name > Dell Supplies Ordering Utility.
For Macintosh,
Open the Applications folder > Dell folder > Dell Supplies Ordering
Utility.
2 The Dell Supplies Ordering Utility window opens.
95
3. Useful management tools
Using Embedded Web Service
• Internet Explorer 6.0 or higher is the minimum requirement for
Embedded Web Service.
•Embedded Web Service explanation in this user’s guide may differ from
your machine depending on its options or models.
• Network model only.
1
Accessing Embedded Web Service
1Access a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in
the address field and press the Enter key or click Go.
2 Your machine’s embedded website opens.
Logging into Embedded Web Service
Before configuring options in Embedded Web Service, you need to log-in as an
administrator. You can still use Embedded Web Service without logging in but
you won’t have access to Settings tab and Security tab.
1Click Login on the upper right of the Embedded Web Service website.
2 Type in the ID and Password then click Login.
•ID: admin
•Password: dell00000
2
Embedded Web Service overview
Some tabs may not appear depending on your model.
Information tab
This tab gives you general information about your machine. You can check
things, sucsh as remaining amount of toner. You can also print reports, such as
an error report.
•Active Alerts: Shows the alerts that have occurred in the machine and their
severity.
•Supplies: Shows how many pages are printed and amount of toner left in
the cartridge.
Using Embedded Web Service
96
3. Useful management tools
•Usage Counters: Shows the usage count by print types: simplex and
duplex.
•Current Settings: Shows the machine’s and network’s information.
•Print information: Prints reports such as system related reports and font
reports.
Settings tab
This tab allows you to set configurations provided by your machine and
network. You need to log-in as an administrator to view this tab.
•Machine Settings tab: Sets options provided by your machine.
•Network Settings tab: Shows options for the network environment. Sets
options such as TCP/IP and network protocols.
Security tab
This tab allows you to set system and network security information. You need to
log-in as an administrator to view this tab.
•System Security: Sets the system administrator’s information and also
enables or disables machine features.
•Network Security: IPv4/IPv6 filtering.
Maintenance tab
This tab allows you to maintain your machine by upgrading firmware and
setting contact information for sending emails. You can also connect to Dell
website or download drivers by selecting the Link menu.
•Firmware Upgrade: Upgrade your machine’s firmware.
•Contact Information: Shows the contact information.
•Link: Shows links to useful sites where you can download or check
information.
97
3. Useful management tools
Using Dell Printer Manager
Dell Printer Manager is an application that combines Dell machine settings into
one location. Dell Printer Manager combines device settings as well as printing
environments, settings/actions and launching. All of these features provide a
gateway to conveniently use your Dell machine. Dell Printer Manager provides
two different user interfaces for the user to choose from: the basic user interface
and the advanced user interface. Switching between the two interfaces is easy:
just click button.
• Availabe for Windows or Macintosh OS users only.
• For Windows, Internet Explorer 6.0 or higher is the minimum
requirement for Dell Printer Manager.
3
Understanding Dell Printer Manager
To open the program:
For Windows,
Select Start > Programs or All Programs > Dell > Dell Printers > Dell Printer
Manager > Dell Printer Manager.
For Macintosh,
Open the Applications folder > Dell folder > Dell Printer Manager.
The Dell Printer Manager interface is comprised of various basic sections as
described in the table that follows:
The screenshot may differ depending on operating system you are using.
1Printer List The printer list displays the installed printer icons on your
computer.
2
Printer
Information
This area gives you general information about your
machine. You can check information, such as the machine’s
model name, IP address (or Port name), and machine status.
User’s Guide button: View User’s Guide.
Using Dell Printer Manager
98
3. Useful management tools
Click the Help ( ) button from the upper-right corner of the window and
click on any option you want to know about.
4
Advanced settings user interface overview
The advanced user interface is intended to be used by the person responsible
for managing the network and machines.
Device Settings
You can configure various machine settings such as machine setup, paper,
layout, emulation, network, and print information.
Alert Settings (Windows only)
This is menu includes settings related to error alerting.
•Printer Alert: Provides settings related to when alerts will be received.
•Email Alert: Povides options relating to receiving alerts via email.
•History Alert: Provides a history of device and toner related alerts.
3
Application
information
Includes links for changing to the advanced settings,
preference, help, and about.
The button is used to change the user interface
to the advanced settings user interface.
4
Quick links Displays Quick links to machine specific functions. This
section also includes links to applications in the advanced
settings.
If you connect your machine to a network, the
Embedded Web Service icon is enabled.
5
Contents Area Displays information about the selected machine,
remaining toner level, and paper. The information will vary
based on the machine selected. Some machines do not
have this feature.
6
Order Supplies Click on the Order button from the supply ordering
window. You can order replacement toner cartridge(s) from
online.
99
3. Useful management tools
Using Dell Printer Status
The Dell Printer Status displays the status of the printer that is connected to the
local network. Printer Ready, Printer Offline, Error-Check Printer, and the toner
level or Toner Low alerts will for your printer.
• Available for Windows users.
• The Dell Printer Status window and its contents shown in this user’s
guide may differ depending on the machine or operating system in use.
• Check the operating system(s) that are compatible with your machine
(see "System requirements" on page 61).
5
Dell Printer Status overview
If an error occurs while operating, you can check the error from the Dell Printer
Status. Dell Printer Status is installed automatically when you install the machine
software.
For Windows,
From the Start menu, select Programs or All Programs > Dell > Dell Printers
> your printer driver name > Dell Printer Status.
You can also launch Dell Printer Status manually. Go to the Printing
Preferences , click the Basic tab > Printer Status button.
These icons appear on the Windows task bar:
Icon Mean Description
Normal The machine is in ready mode and experiencing no
errors or warnings.
Warning The machine is in a state where an error might occur in
the future. For example, it might be in toner low status,
which may lead to toner empty status.
Error The machine has at least one error.
1
Toner Level You can view the level of toner remaining in each toner
cartridge. The machine and the number of toner
cartridge(s) shown in the above window may differ
depending on the machine in use. Some machines do
not have this feature.
Using Dell Printer Status
100
3. Useful management tools
Changing the Dell Printer Status Program Settings
Right-click the Dell Printer Status icon and select Options. Select the settings
you want from the Options window.
2Option You can set printing job alert related settings.
3Order Supplies You can order replacement toner cartridge(s) from
online.
4User’s Guide You can view the online User’s Guide.
5Close Close the window.
101
3. Useful management tools
Using the Linux Unified Driver Configurator
The Unified Driver Configurator is a tool primarily intended for configuring
machine devices. You need to install Unified Linux Driver to use Unified Driver
Configurator (see "Installation for Linux" on page 74).
After the driver is installed on your Linux system, the Unified Driver Configurator
icon will automatically be created on your desktop.
6
Opening Unified Driver Configurator
1Double-click the Unified Driver Configurator on the desktop.
You can also click the Startup Menu icon and select Dell Unified Driver
> Unified Driver Configurator.
2 Click each button on the left to switch to the corresponding
configuration window.
1Printer Configuration
2Port Configuration
Using the Linux Unified Driver Configurator
102
3. Useful management tools
To use the on screen help, click Help.
3 After changing the configurations, click Exit to close the Unified Driver
Configurator.
7
Printers configuration
Printers configuration has the two tabs: Printers and Classes.
Printers tab
View the current system’s printer configuration by clicking on the machine icon
button on the left side of the Unified Driver Configurator window.
The printer control buttons are, as follows:
•Refresh: Renews the available machines list.
•Add Printer: Allows you to add a new machines.
1Switches to Printers configuration.
2Shows all of the installed machines.
3Shows the status, model name, and URI of your machine.
Using the Linux Unified Driver Configurator
103
3. Useful management tools
•Remove Printer: Removes the selected machine.
•Set as Default: Sets the current selected machine as a default machine.
•Stop/Start: Stops/starts the machine.
•Test: Allows you to print a test page to ensure the machine is working
properly.
•Properties: Allows you to view and change the printer’s properties.
Classes tab
The Classes tab shows a list of available machine classes.
•Refresh: Renews the classes list.
•Add Class: Allows you to add a new machine class.
•Remove Class: Removes the selected machine class.
1
2
1Shows all of the machine classes.
2Shows the status of the class and the number of machines in the class.
Using the Linux Unified Driver Configurator
104
3. Useful management tools
8
Ports configuration
In this window, you can view the list of available ports, check the status of each
port and release a port that is stalled in a busy state when its owner has
terminated the job for any reason. •Refresh: Renews the available ports list.
•Release port: Releases the selected port.
1
2
3
1Switches to Ports configuration.
2Shows all of the available ports.
3Shows the port type, device connected to the port, and status.
4. Special features
This chapter explains special printing features.
• Altitude adjustment 106
• Changing the default print settings 107
• Setting your machine as a default machine 108
• Using advanced print features 109
• Macintosh printing 115
• Linux printing 117
• Unix printing 119
The procedures in this chapter are mainly based on Windows 7.
106
4. Special features
Altitude adjustment
Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how
to set your machine for the best print quality.
Before you set the altitude value, determine the altitude where you are.
• For Windows and Macintosh users, you set from Dell Printer Manager > (Switch to advanced mode) > Device Settings (see "Advanced settings user
interface overview" on page 98).
• If your machine is connected to the network, you can set the altitude via Embedded Web Service (see "Using Embedded Web Service" on page 95).
1High 3
2High 2
3High 1
4Normal
0
4,000 m
(13,123 ft)
3,000 m
(9,842 ft)
2,000 m
(6,561 ft)
1,000 m
(3,280 ft) 4
3
2
1
107
4. Special features
Changing the default print settings
1Click the Windows Start menu.
2 For Windows Server 2000, select Settings > Printers.
• For Windows XP/Server 2003, select Printer and Faxes.
• For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
• For Windows 7, select Control Panel > Devices and Printers.
• For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
3 Right-click on your machine.
4 For Windows XP/Server 2003/Server 2008/Vista, select Printing
Preferences.
For Windows 7 or Windows Server 2008 R2, from context menus, select
Printing preferences.
If Printing preferences has a ?, you can select other printer drivers
connected to the selected printer.
5 Change the settings on each tab.
6 Click OK.
If you want to change the settings for each print job, change it in Printing
Preferences.
108
4. Special features
Setting your machine as a default machine
1Click the Windows Start menu.
2 For Windows Server 2000, select Settings > Printers.
• For Windows XP/Server 2003, select Printer and Faxes.
• For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
• For Windows 7, select Control Panel > Devices and Printers.
• For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
3 Select your machine.
4 Right-click your machine and select Set as Default Printer.
For Windows 7 or Windows Server 2008 R2, if Set as default printer has a ?,
you can select other printer drivers connected to the selected printer.
109
4. Special features
Using advanced print features
XPS printer driver: used to print XPS file format.
• The XPS printer driver can be installed only on Windows Vista OS or
higher.
• You can install the XPS printer driver when you insert the software CD
into your CD-ROM drive. When you install the Dell software, the XPS
printer driver is automatically installed.
1
Printing to a file (PRN)
You will sometimes need to save the print data as a file.
1Check the Print to file box in the Print window.
2 Click Print.
3 Type in the destination path and the file name, and then click OK.
For example, c:\Temp\file name.
If you type in only the file name, the file is automatically saved in My
Documents, Documents and Settings, or Users. The saved folder may
differ, depending on your operating system or the application you are
using.
2
Understanding special printer features
You can use advanced printing features when using your machine.
To take advantage of the printer features provided by your printer driver, click
Properties or Preferences in the application’s Print window to change the
print settings. The machine name, that appears in the printer properties window
may differ depending on the machine in use.
• Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
• Select the Help or click the button from the window or press F1 on
your keyboard and click on any option you want to know about (see
"Using help" on page 35).
Using advanced print features
110
4. Special features
Item Description
Multiple Pages per Side Selects the number of pages to print on a single
sheet of paper. To print more than one page per
sheet, the pages will be reduced in size and
arranged in the order you specify. You can print
up to 16 pages on one sheet.
Poster Printing Prints a single-page document onto 4 (Poster
2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of
paper, for the purpose of pasting the sheets
together to form one poster-size document.
Select the Poster Overlap value. Specify Poster
Overlap in millimeters or inches by selecting the
radio button on the upper right of Basic tab to
make it easier to paste the sheets together.
Booklet PrintingaPrints your document on both sides of a sheet of
paper and arranges the pages so that the paper
can be folded in half after printing to produce a
booklet.
If you want to make a booklet, you need to print
on Letter, Legal, A4, US Folio, or Oficio sized print
media.
The Booklet Printing option is not
available for all paper sizes. Select the
available paper Size option under the
Paper tab to see what paper sizes are
available.
If you select an unavailable paper size,
this option can be automatically
canceled. Select only available paper
(paper without or mark).
Item Description
8
9
Using advanced print features
111
4. Special features
Double-sided Printing Print on both sides of a sheet of paper (duplex).
Before printing, decide how you want your
document oriented.
• You can use this feature with Letter,
Legal, A4, US Folio or Oficio sized
paper
• If your machine does not have a
duplex unit, you should complete the
printing job manually. The machine
prints every other page of the
document first. After that, a message
appears on your computer.
• We recommend not to print on both
sides of the special media, such as
labels, envelopes, or thick paper. It
may cause a paper jam or damage the
machine.
Item Description
Double-sided Printing •Printer Default: If you select this option, this
feature is determined by the settings you have
selected on the control panel of the machine.
This option is available only when you use the
PCL/XPS printer driver.
•None: Disables this feature.
•Long Edge: This option is the conventional
layout used in bookbinding.
•Short Edge: This option is the conventional
layout used in calendars.
•Reverse Double-Sided Printing: Check this
option to reverse the print order when duplex
printing.
Paper Options Changes the size of a document to appear larger
or smaller on the printed page by entering in a
percentage by which to enlarge or decrease the
document.
Item Description
Using advanced print features
112
4. Special features
Watermark The watermark option allows you to print text
over an existing document. For example, you use
it when you want to have large gray letters
reading “DRAFT” or “CONFIDENTIAL” printed
diagonally across the first page or all pages of a
document.
Watermark
(Creating a watermark)
a To change the print settings from your
software application, access Printing
Preferences.
b Click the Advanced tab, select Edit from the
Watermark drop-down list. The Edit
Watermarks window appears.
c Enter a text message in the Watermark
Message box.
You can enter up to 256 characters. The
message displays in the preview window.
Watermark
(Editing a watermark)
a To change the print settings from your
software application, access Printing
Preferences.
b Click the Advanced tab, select Edit from the
Watermark drop-down list. The Edit
Watermarks window appears.
c Select the watermark you want to edit from
the Current Watermarks list and change the
watermark message and options.
d Click Update to save the changes.
e Click OK or Print until you exit the Print
window.
Item Description
Watermark
(Deleting a watermark)
a To change the print settings from your
software application, access Printing
Preferences.
b Click the Advanced tab, select Edit from the
Watermark drop-down list. The Edit
Watermarks window appears.
c Select the watermark you want to delete from
the Current Watermarks list and click Delete.
d Click OK or Print until you exit the Print
window.
Item Description
Using advanced print features
113
4. Special features
OverlayaThis option is available only when you use the
SPL printer driver (see "Software" on page 6).
An overlay is text and/or images stored in the
computer hard disk drive (HDD) as a special file
format that can be printed on any document.
Overlays are often used to take the place of
letterhead paper. Rather than using preprinted
letterhead, you can create an overlay containing
exactly the same information that is currently on
your letterhead. To print a letter with your
company’s letterhead, you do not need to load
preprinted letterhead paper in the machine: just
print the letterhead overlay on your document.
To use a page overlay, you must create a new
page overlay containing your logo or image.
• The overlay document size must be
the same as the document you print
with the overlay. Do not create an
overlay with a watermark.
• The resolution of the overlay
document must be the same as that of
the document you will print with the
overlay.
Item Description
Overlay
(Creating a new page
overlay)
a To save the document as an overlay, access
Printing Preferences.
b Click the Advanced tab, and select Edit from
the Text drop-down list. Edit Overlay
window appears.
c In the Edit Overlay window, click Create.
d In the Save As window, type a name up to
eight characters in the File name box. Select
the destination path, if necessary (The default
is C:\Formover).
e Click Save. The name appears on the Overlay
List.
f Click OK or Print until you exit the Print
window.
The file is not printed. Instead, it is stored on
your computer hard disk drive.
Item Description
Using advanced print features
114
4. Special features
Overlay
(Using a page overlay)
a Click the Advanced tab.
b Select the desired overlay from the Text drop-
down list.
c If the overlay file you want does not appear in
the Text drop-down list, select Edit... from the
list and click Load. Select the overlay file you
want to use.
If you have stored the overlay file you want to
use in an external source, you can also load the
file when you access the Open window.
After you select the file, click Open. The file
appears in the Overlay List box and is
available for printing. Select the overlay from
the Overlay List box.
d If necessary, check Confirm Page Overlay
When Printing box. If this box is checked, a
message window appears each time you
submit a document for printing, asking you to
confirm printing an overlay on your
document.
If this box is not checked and an overlay has
been selected, the overlay automatically
prints with your document.
e Click OK or Print until you exit the Print
window.
Item Description
Overlay
(Deleting a page overlay)
a In the Printing Preferences window, click the
Advanced tab.
b Select Edit in the Text drop down list.
c Select the overlay you want to delete from the
Overlay List box.
d Click Delete.
e When a confirming message window appears,
click Yes.
f Click OK or Print until you exit the Print
window. You can delete page overlays that
you no longer use.
a. This option is not available when you use XPS driver.
Item Description
115
4. Special features
Macintosh printing
Some features may not be available depending on models or options. It
means that the features are not supported.
3
Printing a document
When you print with a Macintosh, you need to check the printer driver settings
in each application you use. Follow the steps below to print from a Macintosh:
1Open the document to print.
2 Open the File menu and click Page Setup (Document Setup in some
applications).
3 Choose your paper size, orientation, scaling, other options, and make
sure that your machine is selected. Click OK.
4 Open the File menu and click Print.
5 Choose the number of copies and indicate which pages to print.
6 Click Print.
4
Changing printer settings
You can use advanced printing features when using your machine.
Open an application and select Print from the File menu. The machine name,
which appears in the printer properties window, may differ depending on the
machine in use. Except for the name, the composition of the printer properties
window is similar to the following.
5
Printing multiple pages on one sheet
You can print more than one page on a single sheet of paper. This feature
provides a cost-effective way to print draft copies.
1Open an application, and select Print from the File menu.
2 Select Layout from the drop-down list under Orientation. In the Pages
per Sheet drop-down list, select the number of pages you want to print
on one sheet of paper.
3 Select the other options to use.
4 Click Print.
The machine prints the selected number of pages to print on one sheet
of paper.
Macintosh printing
116
4. Special features
6
Printing on both sides of the paper
Some features may not be available depending on models or options. It
means that the features are not supported.
Before printing in the duplex mode, decide on which edge you will be binding
your finished document. The binding options are, as follows:
•Long-Edge Binding: This option is the conventional layout used in book
binding.
•Short-Edge Binding: This option is the type often used with calendars.
1From your Macintosh application, select Print from the File menu.
2 Select Layout from the drop-down list under Orientation.
3 Select a binding orientation from the Two-Sided option.
4 Select the other options to use.
5 Click Print and the machine prints on both sides of the paper.
If you print more than 2 copies, the first copy and the second copy might
print on the same sheet of paper. Avoid printing on both sides of paper
when you are printing more than 1 copy.
7
Using help
Click the question mark on the bottom-left corner of the window and click on
the topic you want to know about. A pop-up window appears with information
about that option's feature, which is provided from the driver.
117
4. Special features
Linux printing
Some features may not be available depending on models or options. It
means that the features are not supported.
8
Printing from applications
There are a lot of Linux applications that allow you to print using Common UNIX
Printing System (CUPS). You can print on your machine from any such
application.
1Open an application, and select Print from the File menu
2 Select Print directly using lpr.
3 In the LPR GUI window, select the model name of your machine from the
printer list and click Properties.
4 Change the print job properties using the following four tabs displayed
at the top of the window.
•General: Changes the paper size, the paper type, and the
orientation of the documents. It enables the duplex feature, adds
start and end banners, and changes the number of pages per sheet.
Automatic/manual duplex printing may not be available depending on
models. You can alternatively use the lpr printing system or other
applications for odd-even printing.
•Text: Specifies the page margins and set the text options, such as
spacing or columns.
•Graphics: Sets image options that are used when printing image
files, such as color options, image size, or image position.
•Advanced: Sets the print resolution, paper source, and destination.
5 Click Apply to apply the changes and close the Properties window.
6 Click OK in the LPR GUI window to start printing.
7 The Printing window appears, allowing you to monitor the status of your
print job.
To abort the current job, click Cancel.
Linux printing
118
4. Special features
9
Printing files
You can print many different types of files on your machine using the standard
CUPS, directly from the command line interface. The CUPS lpr utility allows you
to do that, but the driver’s package replaces the standard lpr tool by a much
more user-friendly LPR GUI program.
To print any document file:
1Enter lpr <file_name> from the Linux shell command line and press
Enter. The LPR GUI window appears.
When you type only lpr and press Enter, the Select file(s) to print
window appears first. Just select any files you want to print and click
Open.
2 In the LPR GUI window, select your machine from the list, and change
the print job properties.
3 Click OK to start printing.
10
Configuring Printer Properties
Using the Printer Properties window provided by the Printers configuration,
you can change the various properties for your machine as a printer.
1Open the Unified Driver Configurator.
If necessary, switch to Printers configuration.
2 Select your machine on the available printers list and click Properties.
3 The Printer Properties window appears.
The following five tabs display at the top of the window:
•General: Allows you to change the printer location and name. The
name entered in this tab displays on the printer list in Printers
configuration.
•Connection: Allows you to view or select another port. If you change
the machine port from USB to parallel or vice versa while in use, you
must re-configure the machine port in this tab.
•Driver: Allows you to view or select another machine driver. By
clicking Options, you can set the default device options.
•Jobs: Shows the list of print jobs. Click Cancel job to cancel the
selected job and select the Show completed jobs check box to see
previous jobs on the job list.
•Classes: Shows the class that your machine is in. Click Add to Class
to add your machine to a specific class or click Remove from Class
to remove the machine from the selected class.
4 Click OK to apply the changes and close the Printer Properties window.
119
4. Special features
Unix printing
Some features may not be available depending on models or options. It
means that the features are not supported.
11
Proceeding the print job
After installing the printer, choose any of the image, text, PS files to print.
1Execute “printui <file_name_to_print>” command.
For example, if you are printing “document1”
printui document1
This will open the UNIX Printer Driver Print Job Manager in which the
user can select various print options.
2 Select a printer that has been already added.
3 Select the printing options from the window such as Page Selection.
4 Select how many copies are needed in Number of Copies.
To take advantage of the printer features provided by your printer driver,
press Properties (see "Changing printer settings" on page 115).
5 Press OK to start the print job.
12
Changing the machine settings
The UNIX printer driver Print Job Manager in which the user can select various
print options in printer Properties.
The following hot keys may also be used: “H” for Help, “O” for OK, “A” for Apply,
and “C” for Cancel.
General tab
•Paper Size: Set the paper size as A4, Letter, or other paper sizes, according
to your requirements.
•Paper Type: Choose the type of the paper. Options available in the list box
are Printer Default, Plain, and Thick.
•Paper Source: Select from which tray the paper is used. By default, it is Auto
Selection.
•Orientation: Select the direction in which information is printed on a page.
•Duplex: Print on both sides of paper to save paper.
Automatic/manual duplex printing may not be available depending on
models. You can alternatively use the lpr printing system or other
applications for odd-even printing.
•Multiple pages: Print several pages on one side of the paper.
Unix printing
120
4. Special features
•Page Border: Choose any of the border styles (e.g., Single-line hairline,
Double-line hairline)
Image tab
In this tab, you can change the brightness, resolution, or image position of your
document.
Text tab
Set the character margin, line space, or the columns of the actual print output.
Margins tab
•Use Margins: Set the margins for the document. By default, margins are not
enabled. The user can change the margin settings by changing the values in
the respective fields. Set by default, these values depend on the page size
selected.
•Unit: Change the units to points, inches, or centimeters.
Printer-Specific Settings tab
Select various options in the JCL and General frames to customize various
settings. These options are specific to the printer and depend on the PPD file.
122
5. Troubleshooting
Paper feeding problems
Condition Suggested solutions
Paper jams during printing. Clear the paper jam.
Paper sticks together. • Check the maximum paper capacity of the tray .
• Make sure that you are using the correct type of paper.
• Remove paper from the tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Paper does not feed into the machine. • Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications required by the machine.
The paper keeps jamming. • There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the
multi-purpose tray (or manual feeder).
• An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.
• There may be debris inside the machine. Open the front cover and remove any debris.
Transparencies stick together in the paper
exit.
Use only transparencies specifically designed for laser printers. Remove each transparency as it exits from the machine.
Envelopes skew or fail to feed correctly. Ensure that the paper guides are against both sides of the envelopes.
123
5. Troubleshooting
Power and cable connecting problems
Condition Suggested solutions
The machine is not receiving power,
or the connection cable between the
computer and the machine is not
connected properly.
• Connect the machine to the electricity supply first and press the (Power) button on the control panel.
• Disconnect the machine’s cable and reconnect it.
124
5. Troubleshooting
Printing problems
Condition Possible cause Suggested solutions
The machine does not
print.
The machine is not receiving power. Check the power cord connections. Check the power switch and the power source.
The machine is not selected as the default
machine.
Select your machine as your default machine in Windows.
Check the machine for the following:
• The front cover is not closed. Close the front cover.
• Paper is jammed. Clear the paper jam.
• No paper is loaded. Load paper.
• The toner cartridge is not installed. Install the toner cartridge.
• Make sure the protect cover and sheets are removed from the toner cartridge.
If a system error occurs, contact your service representative.
The connection cable between the computer and
the machine is not connected properly.
Disconnect the machine cable and reconnect it.
The connection cable between the computer and
the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job.
You can also try using a different machine cable.
The port setting is incorrect. Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.
The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct.
Printing problems
125
5. Troubleshooting
The machine does not
print.
The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver.
The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
Get more hard disk space and print the document again.
The output tray is full. Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print
materials from the wrong
paper source.
The paper option that was selected in the
Printing Preferences may be incorrect.
For many software applications, the paper source selection is found under the Paper tab
within the Printing Preferences. Select the correct paper source. See the printer driver
help screen.
A print job is extremely
slow.
The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank. The page orientation setting may be incorrect. Change the page orientation in your application. See the printer driver help screen.
The paper size and the paper size settings do not
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.
Or, ensure that the paper size in the printer driver settings matches the paper selection
in the software application settings you use.
The machine prints, but
the text is wrong,
garbled, or incomplete.
The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.
The wrong printer driver was selected. Check the applicatinon’s printer selection menu to ensure that your machine is selected.
The software application is malfunctioning. Try printing a job from another application.
The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on again.
Condition Possible cause Suggested solutions
Printing problems
126
5. Troubleshooting
Pages print, but they are
blank.
The toner cartridge is defective or out of toner. Redistribute the toner, if necessary.
If necessary, replace the toner cartridge.
The file may have blank pages. Check the file to ensure that it does not contain blank pages.
Some parts, such as the controller or the board,
may be defective.
Contact a service representative.
The machine does not
print PDF files correctly.
Some parts of graphics,
text, or illustrations are
missing.
Incompatibility between the PDF file and the
Acrobat products.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image
from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
The print quality of
photos is not good.
Images are not clear.
The resolution of the photo is very low. Reduce the photo size. If you increase the photo size in the software application, the
resolution will be reduced.
Before printing, the
machine emits vapor near
the output tray.
Using damp paper can cause vapor during
printing.
This is not a problem. Just keep printing.
The machine does not
print special-sized paper,
such as billing paper.
Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences.
The printed billing paper
is curled.
The paper type setting does not match. Change the printer option and try again. Go to Printing Preferences , click Paper tab,
and set type to Thick.
Condition Possible cause Suggested solutions
127
5. Troubleshooting
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
Condition Suggested Solutions
Light or faded print • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge.
• The paper may not meet paper specifications; for example, the paper may be too moist or rough.
• If the entire page is light, the ting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save mode
off. See the help screen of the printer driver.
• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine.
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine. If these steps do not correct the
problem, contact a service representative.
The top half of the paper is
printed lighter than the rest of
the paper
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences , click the Paper tab, and set the paper type to Recycled.
Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough.
• The transfer roller may be dirty. Clean the inside of your machine.
• The paper path may need cleaning. Contact a service representative.
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AaBbCc
Printing quality problems
128
5. Troubleshooting
Dropouts If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick or Thicker (see
"Opening printing preferences" on page 34).
If these steps do not correct the problem, contact a service representative.
White Spots If white spots appear on the page:
• The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
dirty. Clean the inside of your machine.
• The paper path may need cleaning. Clean the inside of your machine.
If these steps do not correct the problem, contact a service representative.
Vertical lines If black vertical streaks appear on the page:
• The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and
install a new one.
If white vertical streaks appear on the page:
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine. If these steps do not correct the
problem, contact a service representative.
Condition Suggested Solutions
AaBbC
AaBbC
AaBbC
AaBbC
AaBbC
Printing quality problems
129
5. Troubleshooting
Black background If the amount of background shading becomes unacceptable:
• Change to a lighter weight paper.
• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
• Remove the old toner cartridge and install a new one.
• Thoroughly redistribute the toner (see "Redistributing toner" on page 42).
Toner smear • Clean the inside of the machine.
• Check the paper type and quality.
• Remove the toner cartridge and install a new one.
Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals:
• The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one.
• Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
Condition Suggested Solutions
Printing quality problems
130
5. Troubleshooting
Background scatter Background scatter results from bits of toner randomly distributed on the printed page.
• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that
the paper does not absorb too much moisture.
• If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams
on the reverse side. Printing on seams can cause problems.
Or select Thick Envelope from the Printing Preferences window (see "Opening printing preferences" on page 34).
• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application
or in Printing Preferences. Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper
actually used, an overcharging can occur causing this copy quality problem.
• If you are using a new toner cartridge, redistribute the toner first.
Toner particles are around bold
characters or pictures
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled.
Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging
can occur causing this copy quality problem.
Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.
Condition Suggested Solutions
A
Printing quality problems
131
5. Troubleshooting
Page skew • Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Ensure that the guides are not too tight or too loose against the paper stack.
Curl or wave • Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can cause paper curl.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Wrinkles or creases • Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Condition Suggested Solutions
Printing quality problems
132
5. Troubleshooting
Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine.
Solid color or black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one.
• The machine may require repairing. Contact a service representative.
Loose toner • Clean the inside of the machine.
• Check the paper type and quality.
• Remove the toner cartridge and then, install a new one.
If the problem persists, the machine may require repair. Contact a service representative.
Condition Suggested Solutions
A
Printing quality problems
133
5. Troubleshooting
Character voids
Character voids are white areas within parts of characters that should be solid black:
• If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character voids are normal.
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
• The paper may not meet paper specifications.
Horizontal stripes
If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one.
If the problem persists, the machine may require repairing. Contact a service representative.
Curl
If the printed paper is curled or paper does not feed into the machine:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
• Change the printer’s paper option and try again. Go to
Printing Preferences
, click the
Paper
tab, and set type to
Thin
.
•
An unknown image repetitively
appears on a few sheets
•
Loose toner
•
Light print
or contamination
occurs
Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (See "Altitude
adjustment" on page 106).
Condition Suggested Solutions
A
134
5. Troubleshooting
Operating system problems
1
Common Windows problems
Refer to the Microsoft Windows 2000/XP/2003/Vista User’s Guide that came with your computer for further information on Windows error messages.
Condition Suggested solutions
“File in Use” message appears
during installation.
Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”,
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages
appear.
Close all other applications, reboot Windows and try printing again.
“Fail To Print”, “A printer
timeout error occurred”
message appear.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready
mode or after printing has completed, check the connection and/or whether an error has occurred.
Operating system problems
135
5. Troubleshooting
2
Common Macintosh problems
Refer to the Macintosh User’s Guide that came with your computer for further information on Macintosh error messages.
Condition Suggested solutions
The machine does not print PDF files
correctly. Some parts of graphics, text, or
illustrations are missing.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Some letters are not displayed normally
during cover page printing.
Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on
the cover page.
When printing a document in Macintosh
with Acrobat Reader 6.0 or higher, colors
print incorrectly.
Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.
Operating system problems
136
5. Troubleshooting
3
Common Linux problems
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.
Condition Suggested solutions
The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the
Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If
not, open Add new printer wizard to set up your device.
• Check if the machine is started. Open Printers configuration and select your machine from the printers list. Look at the
description in the Selected printer pane. If its status contains Stopped, press the Start button. Normal operation of the machine
should be restored. The “stopped” status might be activated when some problems in printing occur.
• Check if your application has special print options such as “-oraw”. If “-oraw” is specified in the command line parameter, then
remove it to print properly. For Gimp front-end, select “print” -> “Setup printer” and edit the command line parameter in the
command item.
The machine does not print
whole pages, and output is
printed on half the page.
It is a known problem that occurs when a color machine is used on version 8.51 or earlier of Ghostscript, 64-bit Linux OS, and has been
reported to bugs.ghostscript.com as Ghostscript Bug 688252.The problem is solved in AFPL Ghostscript v. 8.52 or above. Download
the latest version of AFPL Ghostscript from http://sourceforge.net/projects/ghostscript/ and install it to solve this problem.
“Cannot open port device file”
error message appears when
printing a document.
Avoid changing print job parameters (e.q., via LPR GUI) while a print job is in progress. Known versions of CUPS server break the print
job whenever print options are changed and then try to restart the job from the beginning. Since Unified Linux Driver locks the port
while printing, the abrupt termination of the driver keeps the port locked and unavailable for subsequent print jobs. If this situation
occurs, try to release the port by selecting Release port in the Port configuration window.
137
Glossary
Glossary
The following glossary helps you get familiar with the product by
understanding the terminologies commonly used with printing as well as
mentioned in this user’s guide.
802.11
802.11 is a set of standards for wireless local area network (WLAN) communication,
developed by the IEEE LAN/MAN Standards Committee (IEEE 802).
802.11b/g/n
802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports
bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.11b/g/
n devices may occasionally suffer interference from microwave ovens, cordless
telephones, and Bluetooth devices.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects wireless
communication devices together on wireless local area networks (WLAN), and acts
as a central transmitter and receiver of WLAN radio signals.
ADF
An Automatic Document Feeder (ADF) is a scanning unit that will automatically feed
an original sheet of paper so that the machine can scan some amount of the paper
at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for computer
networking. It was included in the original Macintosh (1984) and is now deprecated
by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the color
of a single pixel in a bitmapped image. Higher color depth gives a broader range of
distinct colors. As the number of bits increases, the number of possible colors
becomes impractically large for a color map. 1-bit color is commonly called as
monochrome or black and white.
BMP
A bitmapped graphics format used internally by the Microsoft Windows graphics
subsystem (GDI), and used commonly as a simple graphics file format on that
platform.
Glossary
138
Glossary
BOOTP
Bootstrap Protocol. A network protocol used by a network client to obtain its IP
address automatically. This is usually done in the bootstrap process of computers or
operating systems running on them. The BOOTP servers assign the IP address from
a pool of addresses to each client. BOOTP enables 'diskless workstation' computers
to obtain an IP address prior to loading any advanced operating system.
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD
Locking mechanism is also used to hold the CCD module to prevent any damage
when you move the machine.
Collation
Collation is a process of printing a multiple-copy job in sets. When collation is
selected, the device prints an entire set before printing additional copies.
Control Panel
A control panel is a flat, typically vertical, area where control or monitoring
instruments are displayed. They are typically found in front of the machine.
Coverage
It is the printing term used for a toner usage measurement on printing. For example,
5% coverage means that an A4 sided paper has about 5% image or text on it. So, if
the paper or original has complicated images or lots of text on it, the coverage will
be higher and at the same time, a toner usage will be as much as the coverage.
CSV
Comma Separated Values (CSV). A type of file format, CSV is used to exchange data
between disparate applications. The file format, as it is used in Microsoft Excel, has
become a de facto standard throughout the industry, even among non-Microsoft
platforms.
DADF
A Duplex Automatic Document Feeder (DADF) is a scanning unit that will
automatically feed and turn over an original sheet of paper so that the machine can
scan on both sides of the paper.
Default
The value or setting that is in effect when taking a printer out of its box state, reset,
or initialized.
Glossary
139
Glossary
DHCP
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking
protocol. A DHCP server provides configuration parameters specific to the DHCP
client host requesting, generally, information required by the client host to
participate on an IP network. DHCP also provides a mechanism for allocation of IP
addresses to client hosts.
DIMM
Dual Inline Memory Module (DIMM), a small circuit board that holds memory. DIMM
stores all the data within the machine like printing data, received fax data.
DLNA
The Digital Living Network Alliance (DLNA) is a standard that allows devices on a
home network to share information with each other across the network.
DNS
The Domain Name Server (DNS) is a system that stores information associated with
domain names in a distributed database on networks, such as the Internet.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that runs
back and forth on the page and prints by impact, striking an ink-soaked cloth ribbon
against the paper, much like a typewriter.
DPI
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and
printing. Generally, higher DPI results in a higher resolution, more visible detail in the
image, and a larger file size.
DRPD
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service
which enables a user to use a single telephone line to answer several different
telephone numbers.
Duplex
A mechanism that will automatically turn over a sheet of paper so that the machine
can print (or scan) on both sides of the paper. A printer equipped with a Duplex Unit
can print on both sides of paper during one print cycle.
Duty Cycle
Duty cycle is the page quantity which does not affect printer performance for a
month. Generally the printer has the lifespan limitation such as pages per year. The
lifespan means the average capacity of print-outs, usually within the warranty
period. For example, if the duty cycle is 48,000 pages per month assuming 20
working days, a printer limits 2,400 pages a day.
Glossary
140
Glossary
ECM
Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax
machines or fax modems. It automatically detects and corrects errors in the fax
transmission process that are sometimes caused by telephone line noise.
Emulation
Emulation is a technique of one machine obtaining the same results as another.
An emulator duplicates the functions of one system with a different system, so that
the second system behaves like the first system. Emulation focuses on exact
reproduction of external behavior, which is in contrast to simulation, which concerns
an abstract model of the system being simulated, often considering its internal state.
Ethernet
Ethernet is a frame-based computer networking technology for local area networks
(LANs). It defines wiring and signaling for the physical layer, and frame formats and
protocols for the media access control (MAC)/data link layer of the OSI model.
Ethernet is mostly standardized as IEEE 802.3. It has become the most widespread
LAN technology in use during the 1990s to the present.
EtherTalk
A suite of protocols developed by Apple Computer for computer networking. It was
included in the original Macintosh (1984) and is now deprecated by Apple in favor of
TCP/IP networking.
FDI
Foreign Device Interface (FDI) is a card installed inside the machine to allow a third
party device such as a coin operated device or a card reader. Those devices allow the
pay-for-print service on your machine.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over
any network that supports the TCP/IP protocol (such as the Internet or an intranet).
Fuser Unit
The part of a laser printer that fuses the toner onto the print media. It consists of a
heat roller and a pressure roller. After toner is transferred onto the paper, the fuser
unit applies heat and pressure to ensure that the toner stays on the paper
permanently, which is why paper is warm when it comes out of a laser printer.
Gateway
A connection between computer networks, or between a computer network and a
telephone line. It is very popular, as it is a computer or a network that allows access
to another computer or network.
Grayscale
A shades of gray that represent light and dark portions of an image when color
images are converted to grayscale; colors are represented by various shades of gray.
Glossary
141
Glossary
Halftone
An image type that simulates grayscale by varying the number of dots. Highly
colored areas consist of a large number of dots, while lighter areas consist of a
smaller number of dots.
HDD
Hard Disk Drive (HDD), commonly referred to as a hard drive or hard disk, is a non-
volatile storage device which stores digitally-encoded data on rapidly rotating
platters with magnetic surfaces.
IEEE
The Institute of Electrical and Electronics Engineers (IEEE) is an international non-
profit, professional organization for the advancement of technology related to
electricity.
IEEE 1284
The 1284 parallel port standard was developed by the Institute of Electrical and
Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector type on
the end of the parallel cable that attaches to the peripheral (for example, a printer).
Intranet
A private network that uses Internet Protocols, network connectivity, and possibly
the public telecommunication system to securely share part of an organization's
information or operations with its employees. Sometimes the term refers only to the
most visible service, the internal website.
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to
identify and communicate with each other on a network utilizing the Internet
Protocol standard.
IPM
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate
indicates the number of single-sided sheets a printer can complete within one
minute.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as well as
managing print jobs, media size, resolution, and so forth. IPP can be used locally or
over the Internet to hundreds of printers, and also supports access control,
authentication, and encryption, making it a much more capable and secure printing
solution than older ones.
Glossary
142
Glossary
IPX/SPX
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a
networking protocol used by the Novell NetWare operating systems. IPX and SPX
both provide connection services similar to TCP/IP, with the IPX protocol having
similarities to IP, and SPX having similarities to TCP. IPX/SPX was primarily designed
for local area networks (LANs), and is a very efficient protocol for this purpose
(typically its performance exceeds that of TCP/IP on a LAN).
ISO
The International Organization for Standardization (ISO) is an international standard-
setting body composed of representatives from national standards bodies. It
produces world-wide industrial and commercial standards.
ITU-T
The International Telecommunication Union is an international organization
established to standardize and regulate international radio and
telecommunications. Its main tasks include standardization, allocation of the radio
spectrum, and organizing interconnection arrangements between different
countries to allow international phone calls. A -T out of ITU-T indicates
telecommunication.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile transmissions.
JBIG
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with no
loss of accuracy or quality, which was designed for compression of binary images,
particularly for faxes, but can also be used on other images.
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard method
of lossy compression for photographic images. It is the format used for storing and
transmitting photographs on the World Wide Web.
LDAP
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for
querying and modifying directory services running over TCP/IP.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a
machine.
Glossary
143
Glossary
MAC address
Media Access Control (MAC) address is a unique identifier associated with a network
adapter. MAC address is a unique 48-bit identifier usually written as 12 hexadecimal
characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address is usually hard-
coded into a Network Interface Card (NIC) by its manufacturer, and used as an aid for
routers trying to locate machines on large networks.
MFP
Multi Function Peripheral (MFP) is an office machine that includes the following
functionality in one physical body, so as to have a printer, a copier, a fax, a scanner
and etc.
MH
Modified Huffman (MH) is a compression method for decreasing the amount of data
that needs to be transmitted between the fax machines to transfer the image
recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme
optimized to efficiently compress white space. As most faxes consist mostly of white
space, this minimizes the transmission time of most faxes.
MMR
Modified Modified READ (MMR) is a compression method recommended by ITU-T
T.6.
Modem
A device that modulates a carrier signal to encode digital information, and also
demodulates such a carrier signal to decode transmitted information.
MR
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR
encodes the first scanned line using MH. The next line is compared to the first, the
differences determined, and then the differences are encoded and transmitted.
NetWare
A network operating system developed by Novell, Inc. It initially used cooperative
multitasking to run various services on a PC, and the network protocols were based
on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/
SPX.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for print
using a laser beam emitted from a laser printer, and it is usually green or rust colored
and has a cylinder shape.
An imaging unit containing a drum slowly wears the drum surface by its usage in the
printer, and it should be replaced appropriately since it gets worn from contact with
the cartridge development brush, cleaning mechanism, and paper.
Glossary
144
Glossary
Originals
The first example of something, such as a document, photograph or text, etc, which
is copied, reproduced or translated to produce others, but which is not itself copied
or derived from something else.
OSI
Open Systems Interconnection (OSI) is a model developed by the International
Organization for Standardization (ISO) for communications. OSI offers a standard,
modular approach to network design that divides the required set of complex
functions into manageable, self-contained, functional layers. The layers are, from top
to bottom, Application, Presentation, Session, Transport, Network, Data Link and
Physical.
PABX
A private automatic branch exchange (PABX) is an automatic telephone switching
system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL) developed
by HP as a printer protocol and has become an industry standard. Originally
developed for early inkjet printers, PCL has been released in varying levels for
thermal, dot matrix printer, and laser printers.
PDF
Portable Document Format (PDF) is a proprietary file format developed by Adobe
Systems for representing two dimensional documents in a device independent and
resolution independent format.
PostScript
PostScript (PS) is a page description language and programming language used
primarily in the electronic and desktop publishing areas. - that is run in an interpreter
to generate an image.
Printer Driver
A program used to send commands and transfer data from the computer to the
printer.
Print Media
The media like paper, envelopes, labels, and transparencies which can be used in a
printer, a scanner, a fax or, a copier.
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast a
printer works, meaning the number of pages a printer can produce in one minute.
Glossary
145
Glossary
PRN file
An interface for a device driver, this allows software to interact with the device driver
using standard input/output system calls, which simplifies many tasks.
Protocol
A convention or standard that controls or enables the connection, communication,
and data transfer between two computing endpoints.
PS
See PostScript.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's public
circuit-switched telephone networks which, on industrial premises, is usually routed
through the switchboard.
RADIUS
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user
authentication and accounting. RADIUS enables centralized management of
authentication data such as usernames and passwords using an AAA
(authentication, authorization, and accounting) concept to manage network access.
Resolution
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the
greater the resolution.
SMB
Server Message Block (SMB) is a network protocol mainly applied to share files,
printers, serial ports, and miscellaneous communications between nodes on a
network. It also provides an authenticated Inter-process communication
mechanism.
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions across
the Internet. SMTP is a relatively simple, text-based protocol, where one or more
recipients of a message are specified, and then the message text is transferred. It is a
client-server protocol, where the client transmits an email message to the server.
SSID
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All
wireless devices in a WLAN use the same SSID in order to communicate with each
other. The SSIDs are case-sensitive and have a maximum length of 32 characters.
Glossary
146
Glossary
Subnet Mask
The subnet mask is used in conjunction with the network address to determine
which part of the address is the network address and which part is the host address.
TCP/IP
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of
communications protocols that implement the protocol stack on which the Internet
and most commercial networks run.
TCR
Transmission Confirmation Report (TCR) provides details of each transmission such
as job status, transmission result and number of pages sent. This report can be set to
print after each job or only after failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image format.
TIFF describes image data that typically come from scanners. TIFF images make use
of tags, keywords defining the characteristics of the image that is included in the file.
This flexible and platform-independent format can be used for pictures that have
been made by various image processing applications.
Toner Cartridge
A kind of bottle or container used in a machine like a printer which contains toner.
Toner is a powder used in laser printers and photocopiers, which forms the text and
images on the printed paper. Toner can be fused by by a combination of heat/
pressure from the fuser, causing it to bind to the fibers in the paper.
TWAIN
An industry standard for scanners and software. By using a TWAIN-compliant
scanner with a TWAIN-compliant program, a scan can be initiated from within the
program. It is an image capture API for Microsoft Windows and Apple Macintosh
operating systems.
UNC Path
Uniform Naming Convention (UNC) is a standard way to access network shares in
Window NT and other Microsoft products. The format of a UNC path is:
\\<servername>\<sharename>\<Additional directory>
URL
Uniform Resource Locator (URL) is the global address of documents and resources
on the Internet. The first part of the address indicates what protocol to use, the
second part specifies the IP address or the domain name where the resource is
located.
Glossary
147
Glossary
USB
Universal Serial Bus (USB) is a standard that was developed by the USB Implementers
Forum, Inc., to connect computers and peripherals. Unlike the parallel port, USB is
designed to concurrently connect a single computer USB port to multiple
peripherals.
Watermark
A watermark is a recognizable image or pattern in paper that appears lighter when
viewed by transmitted light. Watermarks were first introduced in Bologna, Italy in
1282; they have been used by papermakers to identify their product, and also on
postage stamps, currency, and other government documents to discourage
counterfeiting.
WEP
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to
provide the same level of security as that of a wired LAN. WEP provides security by
encrypting data over radio so that it is protected as it is transmitted from one end
point to another.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is originally
introduced in Windows Me and Windows XP. A scan can be initiated from within
these operating systems by using a WIA-compliant scanner.
WPA
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi) computer
networks, which was created to improve upon the security features of WEP.
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home
users. A shared key, or password, is configured in the wireless access point (WAP) and
any wireless laptop or desktop devices. WPA-PSK generates a unique key for each
session between a wireless client and the associated WAP for more advanced
security.
WPS
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home
network. If your wireless access point supports WPS, you can configure the wireless
network connection easily without a computer.
XPS
XML Paper Specification (XPS) is a specification for a Page Description Language
(PDL) and a new document format, which has benefits for portable document and
electronic document, developed by Microsoft. It is an XML-based specification,
based on a new print path and a vector-based device-independent document
format.
148
Index
Index
A
AirPrint 89
C
cleaning
inside 44
outside 44
pickup roller 46
cleaning a machine 44
control panel 16
convention 8
D
Dell Printer Status 99
Dell Supplies Ordering Utility 94
driver installation
Unix 84
E
eco button 16
eco printing 35
embedded web service
general information 95
F
favorites settings, for printing 34
features 4
print media feature 59
Firmware Update Utility 93
front view 15
G
general icons 8
glossary 137
google cloud printing 90
J
jam
clearing paper 50
tips for avoiding paper jams 49
L
Linux
common Linux problems 136
driver installation for network connected 83
driver installation for USB cable connected
74
driver reinstallation for USB cable connected
75
printer properties 118
printing 117
system requirements 63
unifled driver configurator 101
using SetIP 80
loading
paper in manual feeder/multi-purpose tray
26
paper in the tray1 25
special media 28
local
driver installation 18
driver reinstalling 20
M
Macintosh
common Macintosh problems 135
driver installation for network connected 82
driver installation for USB cable connected
72
driver reinstallation for USB cable connected
73
printing 115
system requirements 62
Index
149
Index
using SetIP 79
manual feeder/multi-purpose tray
tips on using 26
using special media 28
N
network
driver installation
Linux 83
Macintosh 82
UNIX 84
Windows 81
installing environment 64
introducing network programs 77
IPv6 configuration 87
SetIP program 78, 79, 80
N-up printing
Macintosh 115
O
overlay printing
create 113
delete 114
print 114
P
placing a machine
adjusting the altitude 106
print media
card stock 31
envelope 28
labels 30
output support 59
preprinted paper 31
special media 28
transparency 30
print resolution set
Linux 117
printer preferences
Linux 118
Printing 33
printing
changing the default print settings 107
Linux 117
Macintosh 115
multiple pages on one sheet of paper
Macintosh 115
printing a document
Windows 33
printing on both sides of paper
Macintosh 116
printing to a file 109
UNIX 119
printing a document
Linux 117
Macintosh 115
UNIX 119
problems
paper feeding problems 122
power problems 123
printing problems 124
printing quality problems 127
R
rear view 15
S
safety
information 9
symbols 9
SetIP program 78
special print features 105
specifications 58
Index
150
Index
print media 59
stop button 16
supplies
available supplies 39
estimated toner cartridge life 41
ordering 39
replacing toner cartridge 43
T
toner cartridge
estimated life 41
handling instructions 40
non-Dell and refilled 40
redistributing toner 42
replacing the cartridge 43
storing 40
tray
adjusting the width and length 23
changing the tray size 23
loading paper in manual
feeder/multi-purpose tray 26
U
understanding the status LED 55
UNIX
driver installation for network connected 84
printing 119
Unix
system requirements 63
USB cable
driver installation 72, 74
driver reinstallation 73, 75
using help 35, 116
W
watermark
create 112
delete 112
edit 112
Windows
common Windows problems 134
driver installation for network connected 81
driver installation for USB cable connected
18, 20
system requirements 61
using SetIP 78
