Dell C7017t Monitor User’s Guide User Manual User's En Us

User Manual: Dell dell-c7017t-monitor Dell C7017T User’s Guide

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User‘s Guide
Dell C7017T

Regulatory model: C7017Tf

NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.

© 2016 Dell Inc. All rights reserved.
Information in this document is subject to change without notice. Reproduction of these materials
in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™ and the DELL logo are trademarks of Dell Inc.; Microsoft®,
Windows®, and the Windows start button logo are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in
trademarks and trade names other than its own.
2016 –07
Rev. A01

Contents
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . 11
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
LCD Monitor Quality & Pixel Policy . . . . . . . . . . . . . . . . . . . . . 27
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Operating the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power On the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Using the Front-Panel Controls . . . . . . . . . . . . . . . . . . . . . . . .33
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . 34
Touch OSD Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
OSD Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Setting the Maximum Resolution . . . . . . . . . . . . . . . . . . . . . . . 51
Dell Web Management for Monitors . . . . . . . . . . . . . . . . . . . . .53

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Product-Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Universal Serial Bus (USB) Specific Problems . . . . . . . . . . . . . . . .65
Mobile High-Definition Link (MHL) Specific Problems . . . . . . . . . 66
Touch Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Ethernet Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Safety Instructions . 678FCC Notices (U.S. Only) and Other Regulatory
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

About Your Monitor
Package Contents
Your monitor ships with all the components shown below. Ensure that you have
received all the components and Contact Dell if anything is missing.
NOTE: Some items may be optional and may not ship with your monitor. Some
features or media may not be available in certain countries.
• Monitor

• Remote Control & Batteries (AAA x 2)

• Remote control holder

• Stylus

• Stylus holder

About Your Monitor 5

• LSA1U Wall Mount Kit

• Wire Saddle

• Power Cable (varies with countries)

• VGA Cable

• HDMI Cable

• DP Cable

• USB 3.0 upstream cable (enables the
USB ports on the monitor)

• Drivers and Documentation media
• Quick Setup Guide
• Safety and Regulatory Information

6 About Your Monitor

Product Features
The Dell C7017T flat-panel display has an active matrix, Thin-Film Transistor, Liquid
Crystal Display and LED backlight. The monitor’s features include:
• C7017T: 176.563 cm (69.513 inches) diagonal viewable image size, 1920 x 1080
resolution, plus full-screen support for lower resolutions.
• Video Electronics Standards Association (VESA) 400 mm mounting holes.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
• Software and documentation media which includes an information file (INF), Image
Color Matching File (ICM), and product documentation.
• Dell Display Manager Software.
• ENERGY STAR certificated.
• Asset Management Capability.
• CECP (for China).
• Energy Gauge shows the energy level being consumed by the monitor in real time.
• Analog backlight dimming control for flicker free display.

About Your Monitor 7

Remote Control
3. Up
Press to move the selection up
in OSD menu.
4. Left
Press to move the selection left
in OSD menu.
5. Down
Press to move the selection
down in OSD menu.
6. Menu
Press to turn on the OSD menu.
7. Brightness Press to decrease the Brightness.
8. Volume Press to decrease the Volume.
9. MUTE
Press to turn the mute function
on/off.
10.Preset Modes
Display information about Preset
Modes.
11. Right
Press to move the selection
right in OSD menu.
12. OK
Confirm an entry or selection.
13. Exit
Press to exit the Menu.
1. Power On/Off
Switch this monitor on or off.

14. Brightness +
Press to increase the Brightness.

2. Input Source
Select input source. Press or
button to select from VGA or DP or
HDMI1 or HDMI2 or HDMI3 . Press
button to confirm and exit.

15. Volume +
Press to increase the Volume.

8 About Your Monitor

How to enter and exit White Board Mode :
The OSD menu must not be on the screen for this feature, Press
Board Mode be active, Press
button ,the mode is disabled.

button, the White

Inserting the batteries in the remote control
The remote control is powered by two 1.5V AAA batteries.
To install or replace batteries:
1. Press and then slide the cover to open it.
2. Align the batteries according to the (+) and (–) indications inside the
battery compartment.
3. Replace the cover.

CAUTION: The incorrect use of batteries can result in leaks or bursting. Be
sure to follow these instructions:
• Place “AAA” batteries matching the (+) and (–) signs on each battery to the (+) and
(–) signs of the battery compartment.
• Do not mix battery types.
• Do not combine new batteries with used ones. It causes shorter life or leakage of
batteries.
• Remove the dead batteries immediately to prevent them from liquid leaking in the
battery compartment. Don’t touch exposed battery acid, as it can damage your
skin.
NOTE: If you do not intend to use the remote control for a long period, remove the
batteries.

Handling the remote control
• Do not subject to strong shock.
• Do not allow water or other liquids to splash on the remote control. If the remote
control gets wet, wipe it dry immediately.
• Avoid exposure to heat and steam.
• Other than to install the batteries, do not open the remote control.

About Your Monitor 9

Operating range of the remote control
Point the top of the remote control toward the LCD monitor’s remote sensor
during button operation.
Use the remote control within a distance of about 8 m from remote control
sensor or at a horizontal and vertical angle of within 15° within a distance of
about 5.6 m.
NOTE: The remote control may not function properly when the remote control
sensor on the display is under direct sunlight or strong illumination, or when there is
an obstacle in the path of signal transmission.

10 About Your Monitor

Identifying Parts and Controls
Front View

IR Lens (with LED indicator)

Function buttons (For more information, see Operating the Monitor)

Power On/Off button (with LED indicator)

About Your Monitor 11

Back View

Label

Description

Use

Screw Hole

For Accessory mounting.

Wire Saddle hole

For accessory wire saddle placement.

To mount the monitor.

VESA mounting holes (400
mm)
RCA label

Regulatory rating label

Lists the regulatory approvals.

RJ-45 connector

For remote control use.

Barcode serial number label Refer to this label if you need to contact
Dell for technical support.

AC power connector

12 About Your Monitor

Indicates the connector type.

Connect the monitor power cable.

Side View

Label Description

Use

1
2

RS232 connector
Audio Out

Connect your computer with RS232 cable.
Connect the soundbar mini stereo plug (Supports
two channel output ).
Analog audio (two channel) input.
Connect your computer to the monitor with VGA
cable.
Connect your computer with DP cable.

3
4

Audio in
VGA connector

DisplayPort connector

HDMI/MHL connector

Connect your computer with HDMI cable.
Connect your MHL devices with MHL cable.

HDMI connector

Connect your computer with HDMI cable.

USB Down Stream Port Connect your USB devices for charging.
(Dedicated Charging
DCP port is for charging devices and has no data
Port)
lines.

9
10

USB Down Stream Port Connect your USB devices.
USB upstream port
Connect the USB cable that came with your monitor
to the computer. Once this cable is connected, you
can use the USB connectors on the monitor.

About Your Monitor 13

Bottom View

Speakers

Monitor Specifications
The following sections give you information about the various power management
modes and pin assignments for the various connectors of your monitor.

Power Management Modes
If you have VESA’s DPM compliance display card or software installed in your PC, the
monitor automatically reduces its power consumption when not in use. This is referred
to as Power Save Mode. If the computer detects input from keyboard, mouse, or other
input devices, the monitor automatically resumes functioning. The following table
shows the power consumption and signaling of this automatic power-saving feature:

VESA Modes

Horizontal Vertical Video Power
Sync
Sync
Indicator Power Consumption

Normal operation Active

Active

Active-off mode

Inactive

Inactive Blank

Switch off

Network Standby
mode

Inactive

Inactive Blank

Energy Star

Power Consumption

PON

120 W***

Active White

230 W (Maximum)**
145 W (Typical)

Glowing
white
Off

Less than 0.5 W

Glowing
white

Less than 3 W

Less than 0.3 W *

NOTE: Based on IEC/EN 62301 test method, the power consumption of Active-off
mode & Switch off mode is measured with the network disabled.
It supports normal operation & Network Standby mode While enable to network
feature.

14 About Your Monitor

The OSD will only function in the normal operation mode. When any button except
power button is pressed in Active-off mode, the following messages will be displayed:

Activate the computer and monitor to gain access to the OSD.
NOTE: The Dell C7017T monitor is ENERGY STAR®-certificated.

* Zero-power consumption in OFF mode can only be achieved by disconnecting the
main cable from the monitor.
** Maximum power consumption with max luminance and contrast.
*** Energy consumption (On Mode) is tested at 230 Volts / 50 Hz.
This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making
decisions about electrical tolerances or otherwise. No warranty as to accuracy or
completeness is expressed or implied.

About Your Monitor 15

Pin Assignments
RS232 connector

Pin Number Monitor Side of the 9-pin Side Signal Cable
1
2

4
5

GND

6
7

Not Used

VGA connector

Pin Number Monitor Side of the 15-pin Side Signal Cable
1

Video-Red

Video-Green

Video-Blue

GND

Self-test

GND-R

GND-G

GND-B

16 About Your Monitor

DDC +5 V

GND-sync

GND

DDC data

H-sync

V-sync

DDC clock

DisplayPort Connector

Pin Number 20-pin Side of the Connected Signal Cable
1

ML0(p)

GND

ML0(n)

ML1(p)

GND

ML1(n)

ML2(p)

GND

ML2(n)

ML3(p)

GND

ML3(n)

GND

AUX(p)

GND

AUX(n)

HPD

DP_PWR_Return

+3.3 V DP_PWR

About Your Monitor 17

HDMI Connector

Pin Number 19-pin Side of the Connected Signal Cable
1

TMDS DATA 2+

TMDS DATA 2 SHIELD

TMDS DATA 2-

TMDS DATA 1+

TMDS DATA 1 SHIELD

TMDS DATA 1-

TMDS DATA 0+

TMDS DATA 0 SHIELD

TMDS DATA 0-

TMDS CLOCK+

TMDS CLOCK SHIELD

TMDS CLOCK-

CEC

Reserved (N.C. on device)

DDC CLOCK (SCL)

DDC DATA (SDA)

DDC/CEC Ground

+5V POWER

HOT PLUG DETECT

18 About Your Monitor

MHL Connector

Pin Number 19-pin Side of the Connected Signal Cable
1

TMDS DATA 2+

TMDS DATA 2 SHIELD

TMDS DATA 2-

TMDS DATA 1+

GND

TMDS DATA 1-

MHL+

TMDS DATA 0 SHIELD

MHL-

TMDS CLOCK+

GND

TMDS CLOCK-

CEC

Reserved (N.C. on device)

DDC CLOCK (SCL)

DDC DATA (SDA)

GND

VBUS (+5V, 900mA maximum)

CBUS

About Your Monitor 19

RJ-45 Connector

Pin Number 12-pin Side of the Connector
1

D+

RCT

D-

D+

RCT

D-

GND

LED2_Y+

LED2_Y-

LED1_G+

LED1_G-

20 About Your Monitor

Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the monitor.
NOTE : This monitor is Super-Speed USB 3.0 compatible.

Transfer Speed

Data Rate

Power Consumption

Super-Speed

5 Gbps

4.5W (Max, each port)

High Speed

480 Mbps

4.5W (Max, each port)

Full Speed

12 Mbps

4.5W (Max, each port)

USB Upstream Connector

Pin Number 9-pin Side of the Connector
1

VCC

D-

D+

GND

SSTX-

SSTX+

GND

SSRX-

SSRX+

About Your Monitor 21

USB Downstream Connector

Pin Number 9-pin Side of the Connector
1

VCC

D-

D+

GND

SSTX-

SSTX+

GND

SSRX-

SSRX+

USB Ports
•
•

1 upstream
3 downstream

•

1 Dedicated Charging Port (DCP) - DCP port is for charging devices and has no
data lines.
NOTE: USB 3.0 functionality requires a USB 3.0-capable computer.
NOTE: The monitor’s USB interface works only when the monitor is On or in
the power-save mode. If you turn Off the monitor and then turn it On, the
attached peripherals may take a few seconds to resume normal functionality.

22 About Your Monitor

Plug and Play Capability
You can install the monitor in any Plug and Play compatible system. The monitor
automatically provides the computer with its Extended Display Identification Data (EDID)
using Display Data Channel (DDC) protocols so that the system can configure itself and
optimize the monitor settings. Most monitor installations are automatic. You can select
different settings if required.

Flat-Panel Specifications
Model number

C7017T

Screen type

Active matrix - TFT LCD

Panel Type

Vertical Alignment

Viewable image
Diagonal

1765.63 mm (69.513 inches)

Horizontal Active Area

1538.88 mm (60.59 inches)

Vertical Active Area

865.62 mm (34.08 inches)

Active Area

1332085.31 mm2 (2064.91 inches2)

Pixel pitch

0.802 x 0.802 mm

Viewing angle:
Horizontal

176° typical

Vertical

176° typical

Luminance output

380 cd/m² (typical)

Contrast ratio

3800 to 1 (typical)

Faceplate coating

Antiglare with hard-coating 2H

Backlight

LED light bar system

Response Time

8 ms typical (gray to gray)

Color Depth

1.07 billion colors

Color Gamut

86 % (typical) *

*C
7017T color gamut (typical) is based on CIE1976 (86 %) and CIE1931 (72 %) test
standards.

About Your Monitor 23

Touch Specifications
Model number

C7017T

Type

Infrared Touch

Panel Diagonal

69.58 inch

Active Area

Extended beyond Viewing Area

Touch Input Method
Finger, Passive Stylus
Max number of multi-touch 10 points
Touch Accuracy

≤ 2 mm (Over 90% of screen)

Touch Response Time

≤ 15 ms

Glass Surface

Windows XP, Vista, 7, 8, 8.1, 10,
Chrome OS, Android, Linux
Mac OS, iOS
Anti-Glare, Anti-Smudge, Hardness (5H)

Glass Thickness

4 mm

Operating system

NOTE: Windows XP, Vista, Mac OS are Single Touch.

Touch OS Compatibility
OS

Version

Touch Points

XP
Vista

Single Touch

7 home basic
Windows

7 (Ultimate, Professional, Home Premium)
8 (Pro, Enterprise) (Non-OEM version)

Chrome

8.0 / 8.1(Pro, Enterprise) (Non-OEM version)

Multi Touch

10 (Home, Professional, Enterprise,
Educaiton, Non-OEM only)
ver 38 and above

Multi Touch

Ver 10.11 and above
Mac

Ver 10.6 - 10.10

Single Touch

Below Ver 10.6
Android

Kernel version 3.0 and above

Single Touch

NOTE: Mac OS required install the calibration driver “UDPP” for support single/ multi
touch functions. Kindly download the driver from http://support .dell.com .

24 About Your Monitor

Resolution Specifications
Model number

C7017T

Scan range
•

Horizontal

30 kHz to 83 kHz (automatic)

•

Vertical

23 Hz to 120 Hz (automatic)

Maximum preset
resolution

1920 x 1080 at 60 Hz

Electrical Specifications
Model number

C7017T

Video input signals

•
•
•

Synchronization input
signals
AC input voltage /
frequency / current
Inrush current

Analog RGB: 0.7 Volts ± 5 %, 75 ohm input impedance
DisplayPort, 600mV for each differential line, 100 ohm input
impedance per differential pair
HDMI (MHL), 600mV for each differential line, 100 ohm
input impedance per differential pair

Separate horizontal and vertical synchronizations, polarity-free
TTL level, SOG (Composite SYNC on green)
100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 4.0 A (Max)
120 V: 40 A (Max.)
240 V: 80 A (Max.)

Preset Display Modes
The following table lists the preset modes for which Dell guarantees image size and
centering:

Horizontal
Frequency
(kHz)

Vertical
Frequency
(Hz)

Pixel Clock
(MHz)

Sync Polarity
(Horizontal/
Vertical)

VESA, 720 x 400

31.5

70.8

28.3

-/+

VESA, 640 x 480

31.5

59.9

25.2

-/-

VESA, 640 x 480

37.5

75.0

31.5

-/-

VESA, 800 x 600

37.9

60.3

40.0

+/+

VESA, 800 x 600

46.9

75.0

49.5

+/+

VESA, 1024 x 768

48.4

60.0

65.0

-/-

VESA, 1024 x 768

60.0

75.0

78.8

+/+

VESA, 1152 x 864

67.5

75.0

108.0

+/+

Display Mode

About Your Monitor 25

VESA, 1280 x 1024

64.0

60.0

108.0

+/+

VESA, 1280 x 1024

80.0

75.0

135.0

+/+

VESA, 1600 x 900

60.0

108.0

+/+

VESA, 1920 x 1080

67.5

60.0

148.5

+/+

MHL Source Display Modes
Display Mode

Frequency (Hz)

640 x 480 p

59.94

720 x 480 p

59.94

720 x 576p

1280 x 720p

1920 x 1080i

1920 x 1080p

720 (1440) x 480i

720 (1440) x 576i

Physical Characteristics
The following table lists the monitor's physical characteristics:

Model Number

C7017T

Connector type

15-pin D-subminiature (Black connector)
DP, Black connector
HDMI (MHL)
VGA
DisplayPort
HDMI (MHL)

Signal cable type

Dimensions:
Height

932.61 mm (36.72 inches)

Width

1593.5 mm (62.74 inches)

Depth

95.1 mm (3.74 inches)

26 About Your Monitor

Weight:
Weight with packaging

78.6 kg (173.28 lb)

Weight (For wall
mount or VESA mount
considerations - no
cables)

55.5 kg (122.36 lb)

Environmental Characteristics
The following table lists the environmental conditions for your monitor:

Model Number

C7017T

Temperature

•

Operating

•

Non-operating Storage: -20 °C to 60 °C (-4 °F to 140 °F)

0 °C to 40 °C (32 °F to 104 °F)
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)

Humidity

•

Operating

•

Non-operating Storage: 5 % to 90 % (non-condensing)

10 % to 80 % (non-condensing)
Shipping: 5 % to 90 % (non-condensing)

Altitude

•
•

5,000 m (16,404 ft) max
Operating
Non-operating 12,191 m (40,000 ft) max

Thermal dissipation

784.99 BTU/hour (maximum)
495.89 BTU/hour (typical)

LCD Monitor Quality & Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state. The visible result is a fixed pixel that
appears as an extremely tiny dark or bright discolored spot. When the pixel remains
permanently lit, it is known as a “bright dot.” When the pixel remains black, it is known
as a “dark dot.”
In almost every case, these fixed pixels are hard to see and do not detract from display
quality or usability. A display with 1 to 5 fixed pixels is considered normal and within
competitive standards. For more information, see Dell Support site at:
http://www.dell.com/support/monitors.

About Your Monitor 27

Maintenance Guidelines
Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning the
monitor.
CAUTION: Before cleaning the monitor, unplug the monitor power
cable from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning, or
handling your monitor:
• To clean your antistatic screen, slightly dampen a soft, clean cloth with water. If
possible, use a special screen-cleaning tissue or solution suitable for the antistatic
coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed
air.
• Use a slightly dampened, warm cloth to clean the plastics. Avoid using detergent of
any kind as some detergents leave a milky film on the plastics.
• If you notice a white powder when you unpack your monitor, wipe it off with a
cloth. This white powder occurs during the shipping of the monitor.
• Handle your monitor with care as a darker-colored monitor may scratch and show
white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and power off your monitor when not in use.

28 About Your Monitor

Setting Up the Monitor
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow
the Safety Instructions.
To connect your monitor to the computer:

1. Turn off your computer and disconnect the power cable.
2. Connect the VGA / DP / HDMI / MHL cable to the corresponding video
port on the back of your computer.

Connecting VGA Cable

Connecting DP Cable

Setting Up the Monitor 29

Connecting HDMI cable

Connecting MHL cable

30 Setting Up the Monitor

Connecting USB cable
After you have completed connecting the VGA / DP / HDMI / MHL cable, follow
the procedures below to connect the USB cable to the computer and complete
your monitor setup:
1. Connect the upstream USB port (cable supplied) to an appropriate USB
port on your computer. (See Side view for details.)
2. Connect the USB peripherals to the downstream USB ports on the
monitor.
3. Plug the power cables for your computer and monitor into a nearby
outlet.
4. Turn on the monitor and the computer. If your monitor displays an image,
installation is complete. If it does not display an image, see Solving
Problems.

NOTE: The graphics are used for the purpose of illustration only. Appearance on the
computer may vary.

Setting Up the Monitor 31

Wall Mounting

(Screw dimension: M8 x 20 ~ 30 mm).

Refer INSTALLATION INSTRUCTIONS to that come with LSA1U Wall Mount
kit and the VESA-compatible base mounting kit (400 x 400 mm distance).
1.
2.
3.
4.

Install Wall Plate to Wall.
Place the monitor panel on a soft cloth or cushion on a stable flat table
Attach the mounting brackets from the wall mounting kit to the monitor.
Install Display to Wall Plate.

For more information, see the Wall Mount provider website located at
http://www.milestone.com/~/media/Files/Chief/Manuals/MSA1U_MTA1U_
LSA1U_LTA1U-I.pdf.

32 Setting Up the Monitor

Operating the Monitor
Power On the Monitor
Press the

button to turn on the monitor.

Using the Front-Panel Controls
Use the keys on the front of the monitor to adjust the image settings.

Front-Panel Keys

Description

Preset modes

Use the Preset modes key to choose from a list of
preset color modes. See Using the OSD Menu.
Use the Volume key to direct access to the "Volume"
control menu.

B
Volume

Use the Menu key to open the on-screen display
(OSD).

Use the Exit key to exit on-screen display (OSD)
from menu and sub-menus.

Exit

Front-Panel Keys

Front-Panel Keys Description
A

Use the Up key to adjust (increase ranges) items in the OSD
menu.

Operating the Monitor 33

Down
C

Use the Down key to adjust (decrease ranges) items in the
OSD menu.
Use the OK key to confirm your selection.

OK
D

Use the Back key to go back to the previous menu.

Back

Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another menu or exit
the OSD menu, the monitor automatically saves those changes. The changes are
also saved if you change the settings and then wait for the OSD menu to disappear.

1. Press the

button to open the OSD menu and display the main menu.

Main Menu

NOTE: Auto Adjust is only available when you use the analog (VGA) connector.

2. Press the and buttons to toggle between options in the Menu. As
you move from one icon to another, the option name is highlighted.
3. To select the highlighted item on the menu press the button again.
4. Press the and buttons to select the desired parameter.
5. Press the button to enter the slide bar and then use the or
buttons, according to the indicators on the menu, to make your changes.
34 Operating the Monitor

6. Select the to return to previous menu without accepting current
settings or to accept and return to previous menu.
The table below provides a list of all the OSD menu options and their functions.
Icon Menu and
Description
Submenus
Energy Use
This meter shows the energy level being consumed by the
monitor in real time.
Brightness/
Use the Brightness/Contrast menu to adjust the Brightness/
Contrast
Contrast.

Brightness

Allows you to adjust the brightness or luminance of the
backlight.
Press the key to increase brightness and press the key to
decrease brightness (min 0 ~ max 100).

Contrast

Allows you to adjust the contrast or the degree of difference
between darkness and lightness on the monitor screen. Adjust
brightness first, and adjust contrast only if you need further
adjustment.
Press the
key to increase contrast and press the key to
decrease contrast (min 0 ~ max 100).

Operating the Monitor 35

Auto Adjust

Use this key to activate automatic setup and adjust menu.

The following dialog appears on a black screen as the monitor
self-adjusts to the current input:

Auto Adjustment allows the monitor to self-adjust to the
incoming video signal. After using Auto Adjustment, you can
further tune your monitor by using the Pixel Clock (Coarse) and
Phase (Fine) controls under Display.
NOTE: Auto Adjust does not occur if you press the button while
there are no active video input signals or attached cables.
This option is only available when you are using the analog
(VGA) connector.

36 Operating the Monitor

Input Source

Use the Input Source menu to select between different video
signals that may be connected to your monitor.

VGA

Select VGA input when you are using the analog (VGA)
connector. Push to select the VGA input source.

Select DP input when you are using the DP connector. Push
to select the DP input source.
Select HDMI1/MHL input when you are using the HDMI1/MHL
connector. Push to select the HDMI1/MHL input source.

HDMI1/MHL

Auto Select

Select HDMI2 or HDMI3 input when you are using the HDMI2 or
HDMI3 connector. Push to select the HDMI2 or HDMI3 input
source.
Select Auto Select to scan for available input signals.

Reset Input
Source

Resets your monitor’s Input Source settings to the factory
defaults.

HDMI2
HDMI3

Operating the Monitor 37

Color

Use the Color menu to adjust the monitor's color settings.

Input Color
Format

Allows you to set the video input mode to:
•
RGB: Select this option if your monitor is connected to
a computer or DVD player using the DP adapter.
•
YPbPr: Select this option if your DVD player supports
only YPbPr output.

38 Operating the Monitor

Preset Modes

Allows you to choose from a list of preset color modes.

Reset Color

tandard: Loads the monitor's default color settings.
S
This is the default preset mode.
•
Warm: Increases the color temperature. The screen
appears warmer with a red/yellow tint.
•
Custom Color: Allows you to manually adjust the color
settings. Press the
and keys to adjust the Red,
Green, and Blue values and create your own preset
color mode.
Resets your monitor's color settings to the factory defaults.
•

Operating the Monitor 39

Display

Use the Display menu to adjust the monitor's display settings.

Aspect Ratio

Adjusts the image ratio as Wide 16:9, 4:3, or 5:4.
NOTE: Wide 16:9 adjustment is not required at maximum preset
resolution 1920 x 1080 .

Horizontal
Position

Use or the buttons to adjust image left and right. Minimum
is '0' (-). Maximum is '100' (+).

Vertical Position Use the

or buttons to adjust image up and down. Minimum
is '0' (-). Maximum is '100' (+).
NOTE: Horizontal Position and Vertical Position adjustments are
only available for “VGA” input.

Sharpness
Pixel Clock

This feature can make the image look sharper or softer. Use
or to adjust the sharpness from '0' to '100'.
The Phase and Pixel Clock adjustments allow you to adjust your
monitor to your preference. Use or buttons to adjust for
best image quality.

Phase

If satisfactory results are not obtained using the Phase
adjustment, use the Pixel Clock (coarse) adjustment and then use
Phase (fine), again.
NOTE: Pixel Clock and Phase adjustment are only available for
VGA input.
Response Time Allows you to set the Response Time to Normal or Fast.
NOTE:
Normal (G to G typical /Ave.) : 8 ms
Fast (G to G typical /Ave.) : 6 ms
Reset Display
Select this option to restore default display settings.

40 Operating the Monitor

Audio

Volume

Speaker

Use the buttons to adjust the volume. Minimum is ‘0’ (-).
Maximum is ‘100’ (+).
Allows you to set the Audio Source mode to:
• PC Audio
• HDMI / DP
Allows you to enable or disable Speaker function.

Reset Audio

Select this option to restore default display settings.

Audio Source

Operating the Monitor 41

Energy

Power Button
LED

Allows you to set the power LED indicator on or off during active
to save energy.

USB

Allows you to enable or disable USB function during monitor
standby mode.
NOTE: USB ON/OFF under standby mode is only available when
USB upstream cable is unplugged. This option will be greyed out
when USB upstream cable is plugged in.

Reset Energy

Select this option to restore default Energy settings.

42 Operating the Monitor

Select this option to adjust the settings of the OSD such as, the
languages of the OSD, the amount of time the menu remains on
screen, and so on.

Language

Allows you to set the OSD display to one of eight languages:
English, Spanish, French, German, Brazilian Portuguese, Russian,
Simplified Chinese, or Japanese.
Allows you to adjust the OSD background from opaque to
transparent.
Allows you to set the time for which the OSD remains active
after you press a key on the monitor.
Use the and keys to adjust the slider in 1 second
increments, from 5 to 60 seconds.

Transparency
Timer

Lock

Reset Menu

Controls user access to adjustments. When Lock is selected, no
user adjustments are allowed. All keys are locked except key.
To unlock, please use one of the following options :
1. Press the menu key of remote control takes you directly to
the OSD menu to unlock.
2. Press and hold key of the monitor for 6 seconds to
unlock.
Warning:
1. During lock, OSD & power key will lock.
2. The power button and OSD keys must be unlocked when it
is required to power off the monitor.
Select this option to restore default menu settings.

Operating the Monitor 43

Personalize

Selecting this option allows you to set two shortcut keys.

Shortcut Key 1

User can select from "Preset Modes", "Brightness/Contrast",
"Auto Adjust", "Input Source", "Aspect Ratio" “Volume” and set as
shortcut key.

44 Operating the Monitor

Shortcut Key 2

User can select from "Preset Modes", "Brightness/Contrast",
"Auto Adjust", "Input Source" , "Aspect Ratio" , “Volume” and set as
shortcut key.

Reset
Personalization

Allows you to restore shortcut key to the default setting.

Others

Operating the Monitor 45

DDC/CI

DDC/CI (Display Data Channel/Command Interface) allows a
software on your computer to adjust the monitor display settings
like the brightness, color balance etc.
Enable (Default): Optimizes the performance of your monitor
and provides a better customer experience.
Disable: Disables the DDC/CI option and the following message
appears on the screen.

LCD
Conditioning

This feature will help reduce minor cases of image retention.
If an image appears to be stuck on the monitor, select LCD
Conditioning to help eliminate any image retention. Using
the LCD Conditioning feature may take some time. LCD
Conditioning feature cannot remove severe cases of image
retention or burn-in.
NOTE: Use LCD Conditioning only when you experience a
problem with image retention.
The below warning message appears once user selects “Enable"
LCD Conditioning.

Firmware

Current Firmware version.
Shown IP Address.
Select this option to restore default other settings, such as DDC/
CI.
Resets all OSD settings to the factory preset values.

IP Address
Reset Other
Factory Reset

46 Operating the Monitor

Touch OSD Control
This monitor comes with Touch OSD Functionality. Press the keypad buttons (A, B or C)
first to activate the OSD Touch Function.
When the OSD Menu is on screen, only the OSD Touch Function is available. To use the
normal Touch Function, exit OSD Menu.

Touch Operation Guide
Function

Descriptions

Execute

Touch the ICONs to activate the function

Quit

Touch the

to exit

Operating the Monitor 47

OSD Messages
When the monitor does not support a particular resolution mode you will see the
following message:

This means that the monitor cannot synchronize with the signal that it is receiving from
the computer. See Monitor Specifications for the horizontal and vertical frequency
ranges addressable by this monitor. Recommended mode is 1920 x 1080.
You will see the following message before the DDC/CI function is disabled.

When the monitor enters the Power Save mode, the following message appears:

Activate the computer and wake up the monitor to gain access to the OSD.
If you press any button other than the power button, the following messages will appear
depending on the selected input:

48 Operating the Monitor

If VGA, DP, HDMI1/MHL, HDMI2 or HDMI3 cable is not connected, a floating dialog box
as shown below appears. The monitor will enter Power Save Mode after 4 minutes if left
at this state.

Operating the Monitor 49

See Solving Problems for more information.

50 Operating the Monitor

Setting the Maximum Resolution
For optimal display performance while using the Microsoft Windows operating systems,
set the display resolution to 1920 x 1080 pixels by performing the following steps:
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the dropdown list of the screen resolution and select 1920 x 1080.
4. Click OK.
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click the dropdown list of Resolution and select 1920 x 1080.
4. Click Apply.
If you do not see 1920 x 1080 as an option, you may need to update your graphics
driver. Please choose the scenario below that best describes the computer system you
are using, and follow the provided
1:If you have a Dell desktop or a Dell portable computer with Internet access
2:If you have a non Dell desktop, portable computer, or graphics card

Operating the Monitor 51

If you have a Dell desktop or a Dell portable computer
with Internet access
1. Go to http://www.dell.com/support, enter your service tag, and download the
latest driver for your graphics
2. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact
Dell to inquire about a graphics adapter that supports these resolutions.

If you have a non Dell desktop, portable computer, or
graphics card
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
6. Please refer to the graphics card provider website for updated driver (for example,
http://www.ATI.com OR http://www.NVIDIA.com ).
7. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click Display adapter properties.
4. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
5. Please refer to the graphics card provider website for updated driver (for example,
http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact
the manufacturer of your computer or consider purchasing a graphics adapter
that will support the video resolution of 1920 x 1080 .

52 Operating the Monitor

Dell Web Management for Monitors
This monitor comes with networking capability which lets you remotely access and
change settings such as Input Source Selection, Brightness and Volume.
Before accessing the Dell Monitor Web Management feature, ensure that you have a
working Ethernet cable connected to the RJ45 port at the rear of the monitor.

•

Ethernet Enable

Press and hold the Button 1 and Button 3 on the front panel for 3 seconds to turn on , A
network icon
appears and is shown on Top - left corner for 5 seconds .

•

Ethernet Disable

Press and hold the Button 1 and Button 3 on the front panel for 3 seconds to turn off , A
network icon
appears and is shown on Top - left corner for 5 seconds .
To access the Dell Monitor Web Management tool you need to set the IP Addresses for
your computer and the monitor.
1. Press the Menu key on the remote control to display the IP Address of the monitor,
or by navigating to OSD Menu > Others. By default, the IP Address is 10.0.50.100

Operating the Monitor 53

2. In the computer’s IP Properties tab, specify an IP Address by selecting Use
the following IP Address and enter the following values: For IP Address:
10.0.50.101 and for Subnet Mask: 255.0.0.0 (leave all other entries as blanks).

3. The IP Address configuration would now look like this:

54 Operating the Monitor

To access and use the web management tool, follow these steps:
1. Open a web browser and type the monitor’s IP Address (10.0.50.100) in the
address bar.

2. The log-in page opens. Enter the Administrator Password to continue.

Operating the Monitor 55

3. The Home page opens:

4. Click Network Settings tab to see the network settings.

56 Operating the Monitor

5. Click Monitor Control to see the monitor’s status. It takes about 3
to 5 mins for the monitor information to be updated on the Web
Management.

6. Click Security to set a password.

Operating the Monitor 57

7. Update Firmware for your monitor’s network card. You can download
the latest network firmware, if available, from the Dell Support website at
www.dell.com/support.

58 Operating the Monitor

Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instruction

Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor
is functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cables from the back of the computer. To ensure proper SelfTest operation, remove all VGA, DP, HDMI1 /MHL, HDMI2, HDMI3 cables from the
back of computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if
the monitor cannot sense a video signal and is working correctly. While in selftest mode, the power LED remains white. Also, depending upon the selected
input, one of the dialogs shown below will continuously scroll through the screen.

4. This box also appears during normal system operation, if the video cable becomes
disconnected or damaged. The monitor will enter Power Save Mode after 4
minutes if left at this state.
5. Turn off your monitor and reconnect the video cable; then turn on both your
computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your
video controller and computer, because your monitor is functioning properly.

Troubleshooting 59

Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged
and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The
monitor then goes into the self-test mode.
3. Press and hold the Button 1 on the front panel for 5 seconds. A gray screen
appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 1 on the front panel again. The color of the screen changes
to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white screens.
The test is complete when the Text screen appears. To exit, press the Button 1 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.

60 Troubleshooting

Common Problems
The following table contains general information about common monitor problems you
might encounter and the possible solutions.

Common Symptoms What You
Experience
No Video/Power LED
off

No Video/Power LED
on

Poor Focus

Shaky/Jittery Video

Possible Solutions

No picture

• Ensure that the video cable
connecting the monitor and the
computer is properly connected and
secure.
• Verify that the power outlet is
functioning properly using any other
electrical equipment.
• Ensure that the power button is
depressed fully.
• Ensure that the correct input source
is selected via the Input Source Select
button.
• Check the “Power LED Button” option
under Energy in OSD Menu.
No picture or no
• Increase brightness & contrast
brightness
controls via OSD.
• Perform monitor self-test feature
check.
• Check for bent or broken pins in the
video cable connector.
• Ensure that the correct input source
is selected via the Input Source Select
menu.
• Run the built-in diagnostics.
Picture is fuzzy, blurry, • Perform Auto Adjust via OSD.
or ghosting
• Adjust the Phase and Pixel Clock
controls via OSD.
• Eliminate video extension cables.
• Reset the monitor to Factory
Settings.
• Change the video resolution to the
correct aspect ratio (16:9).
Wavy picture or fine
• Perform Auto Adjust via OSD.
movement
• Adjust the Phase and Pixel Clock
controls via OSD.
• Reset the monitor to Factory
Settings.
• Check environmental factors.
• Relocate the monitor and test in
another room.

Troubleshooting 61

Remote control no
working

Cannot control LCD
Monitor

Missing Pixels

LCD screen has spots • Cycle power on-off.
• Pixel that is permanently off is a
natural defect that can occur in LCD
technology.
For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at:
http://www.dell.com/support/
monitors.

Stuck-on Pixels

LCD screen has bright • Cycle power on-off.
spots
• Pixel that is permanently off is a
natural defect that can occur in LCD
technology.
For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at:
http://www.dell.com/support/
monitors.

Brightness Problems

Picture too dim or too • Reset the monitor to Factory
bright
Settings.
• Auto Adjust via OSD.
• Adjust brightness & contrast controls
via OSD.
Screen not centered • Reset the monitor to Factory
correctly
Settings.
• Auto Adjust via OSD.
• Adjust brightness & contrast controls
via OSD.

Geometric Distortion

Horizontal/Vertical
Lines

Screen has one or
more lines

62 Troubleshooting

• Check remote control batteries have
been installed property.
• Ensure the remote control sensor is
toward to monitor’s remote control
sensor on left bottom side.

• Reset the monitor to Factory
Settings.
• Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock controls
via OSD.
• Perform monitor self-test feature
check and determine if these lines are
also in self-test mode.
• Check for bent or broken pins in the
video cable connector.

Synchronization
Problems

Safety-Related Issues

Intermittent Problems

Missing Color

Wrong Color

Image retention from
a static image left on
the monitor for a long
period of time

Screen is scrambled or • Reset the monitor to Factory
appears torn
Settings.
• Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock controls
via OSD.
• Perform monitor self-test feature
check to determine if the scrambled
screen appears in self-test mode.
• Check for bent or broken pins in the
video cable connector.
• Restart the computer in the safe
mode.
Visible signs of smoke • Do not perform any troubleshooting
or sparks
steps.
• Contact Dell immediately.
Monitor malfunctions • Ensure that the video cable
on & off
connecting the monitor to the
computer is connected properly and
is secure.
• Reset the monitor to Factory
Settings.
• Perform monitor self-test feature
check to determine if the intermittent
problem occurs in self-test mode.
Picture missing color • Perform monitor self-test feature
check.
• Ensure that the video cable
connecting the monitor to the
computer is connected properly and
is secure.
• Check for bent or broken pins in the
video cable connector.
Picture color not good • Change the Color Mode in the Color
OSD to Graphics or Video depending
on the application.
• Try different Color Preset Settings
in Color OSD. Adjust R/G/B value in
Color OSD if the Color Management
is turned off.
• Change the Input Color Format to PC
RGB or YPbPr in the Color OSD.
Faint shadow from the • Use the Power Management
static image displayed feature to turn off the monitor at
appears on the screen all times when not in use (for more
information, see Power Management
Modes.
• Alternatively, use a dynamically
changing screensaver.

Troubleshooting 63

NOTE: When choosing DP , HDMI1/MHL , HDMI2, HDMI3 mode, the Auto Adjust
function is not available.

Product-Specific Problems
Specific Symptoms

What You
Experience

Screen image is too
small

Image is centered on • Check the Aspect Ratio setting in the
screen, but does not
Display OSD.
fill entire viewing area • Reset the monitor to Factory
Settings.
OSD does not appear • Turn off the monitor, unplug the
on the screen
power cord, plug back, and then turn
on the monitor.
• Check whether the OSD menu and
Power button is locked. If yes, press
and hold the button beside the Power
button for 6 seconds to unlock (for
more information, see Lock). Or
pressing the menu key of remote
control takes you directly to the
OSD settings menu, with OSD ‘Lock’
pre-selected on entry, use the and
keys of remote control to select
‘Unlock’, press of remote control
to unlock. (for more information, see
Lock)
No picture, the LED
• Check the signal source. Ensure the
light is white. When
computer is not in the power saving
you press “up”, “down” mode by moving the mouse or
or “Menu” key, the
pressing any key on the keyboard.
message “ No input
• Check whether the signal cable is
signal” will appear.
plugged in properly. Re-plug the
signal cable if necessary.
• Reset the computer or video player.
The picture cannot fill • Due to different video formats (aspect
the height or width of
ratio) of DVDs, the monitor may
the screen
display in full screen.
• Run the built-in diagnostics.

Cannot adjust the
monitor with the
buttons on the front
panel

No Input Signal when
user controls are
pressed

The picture does not
fill the entire screen

64 Troubleshooting

Possible Solutions

Universal Serial Bus (USB) Specific Problems
Common Symptoms What You
Experience
USB interface is not
working

High Speed USB 3.0
interface is slow.

Possible Solutions

USB peripherals are
not working

• Check that your monitor is
turned ON.
• Reconnect the upstream cable
to your computer.
• Reconnect the USB peripherals
(downstream connector).
• Switch off and then turn on the
monitor again.
• Re-start the computer.
• Some USB devices like external
portable HDD require higher
electric current; connect the
device directly to the computer
system.
High Speed USB 3.0
• Check that your computer is
peripherals working
USB 3.0-capable.
slowly or not working • Some computers have both
at all
USB 3.0 and USB 2.0 and
USB 1.1 ports. Ensure that the
correct USB port is used.
• Reconnect the upstream cable
to your computer.
• Reconnect the USB peripherals
(downstream connector).
• Re-start the computer.

Troubleshooting 65

Mobile High-Definition Link (MHL) Specific
Problems
Common Symptoms What You
Experience

Possible Solutions

MHL interface is not
working.

• Re-connect the upstream cable
Ensure your MHL cable and MHL
device are MHL certified.
• Check your MHL device is turned
On.
• Check your MHL device is not in
Standby mode.
• Check physical MHL cable
connection is corresponding to
input source selected on OSD
Menu i.e., HDMI (MHL) .
• Wait for 30 seconds after
connecting MHL cable as some
MHL devices require longer
recovery time.

Cannot see MHL
device image shown
on monitor.

Touch Problems
Common Symptoms What You
Experience
No touchscreen
response in saving
mode

66 Troubleshooting

Possible Solutions

Could not wake
• Ensure that the USB cable
up monitor and
connecting to PC and the monitor
computer by touching properly secured.
the screen in saving
• Access Device Manager and
mode
choose HID Interface Device under
Human Device.
• Select HID- compliant device
Properties.
• Allow the device to wake the
computer.

Ethernet Problems
Common Symptoms What You
Experience
Ethernet not working

Possible Solutions

Dell Web
• Ensure that the Network cable
Management for
connecting the Monitor is properly
Monitors Webpage
secured.
control is not working • Press and hold the Button 1 and
Button 3 on the front panel for 3
seconds to turn on , A network
icon
appears and is shown on
Top - left corner for 5 seconds .
• Press and hold the Button 1 and
Button 3 on the front panel for 3
seconds to turn off , A network
icon
appears and is shown on
Top - left corner for 5 seconds .

Troubleshooting 67

Appendix
Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Safety, Environmental, and Regulatory
Information.

FCC Notices (U.S. Only) and Other Regulatory
Information
For FCC notices and other regulatory information, see the regulatory compliance
website located at www.dell.com\regulatory_compliance.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received including interference that may
cause undesired operation

Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services
may not be available in your area.
To get online monitor support content:
1. Visit www.dell.com/support/monitors
2. To contact Dell for sales, technical support, or customer service issues:

1. Visit www.dell.com/contactdell.
2. Verify your country or region in the Choose A Country/Region dropdown menu at the top left of the page.
3. Click Contact Us on the top left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.

68 Appendix

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Dell C7017t Monitor User’s Guide User Manual User's En Us

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