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Dell Storage Center Management Pack
Version 4.0.1 for Microsoft System Center
2012 Operations Manager
Administrator’s Guide

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual
property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other
marks and names mentioned herein may be trademarks of their respective companies.
2016 - 07
Rev. B

Contents
Preface....................................................................................................................... 4
Revision History..................................................................................................................................... 4
Audience................................................................................................................................................ 4
Contacting Dell......................................................................................................................................4
Related Publications..............................................................................................................................4

1 Getting Started...................................................................................................... 5
New in This Release...............................................................................................................................5
SCOM Components.............................................................................................................................. 5
Installation Requirements..................................................................................................................... 6
Updating the Management Pack.....................................................................................................7
Connecting Virtual Machine Manager with Operations Manager................................................. 7
Installing the Management Pack...........................................................................................................7
Importing Management Pack Bundle Files................................................................................... 12
Removing a Management Pack.......................................................................................................... 12
Using the Windows Management Instrumentation Provider............................................................ 13
WMI Provider Requirements..........................................................................................................13
Install the WMI Provider.................................................................................................................13
Configure the WMI Provider..........................................................................................................16
Repairing an Installation...................................................................................................................... 17

2 Viewing and Monitoring Storage Centers......................................................19
Using the Monitoring Navigation Tree............................................................................................... 19
Viewing and Acknowledging Alerts....................................................................................................20
Viewing Health Indicators................................................................................................................... 21
Viewing Dashboards............................................................................................................................22
Select a Dashboard to View.......................................................................................................... 22
Personalize a Dashboard View......................................................................................................23
Specifying Override Parameters................................................................................................... 23
Management Pack Classes........................................................................................................... 24
Virtual Machine Discovery Management Pack Classes............................................................... 25
Health Monitors.............................................................................................................................25
Performance Counter Rules......................................................................................................... 27
Viewing Storage Centers..................................................................................................................... 31
Viewing Virtual Machines.................................................................................................................... 32

3

Preface
This document describes how to install the Dell management packs and use the functionality to monitor
Storage Centers using the Microsoft System Center Operations Manager (SCOM) console.
NOTE: For complete information about the Microsoft System Center Operations Manager (SCOM),
see the Microsoft documentation on the Microsoft System Center Operations Manager website.

Revision History
Document Number: 680-038-004
Revision

Date

Description

A

December 2015

Version 4.0 initial release

B

July 2016

Version 4.0.1 release

Audience
The target audience for this guide is Microsoft System Center Operations Manager (SCOM) administrators
who monitor Storage Centers from the Microsoft SCOM console. The intended reader has a working
knowledge of Storage Center and Microsoft System Center Operations Manager functionality.

Contacting Dell
Dell provides several online and telephone-based support and service options. Availability varies by
country and product, and some services might not be available in your area.
To contact Dell for sales, technical support, or customer service issues, go to www.dell.com/support.
•

For customized support, type your system service tag on the support page and click Submit.

•

For general support, browse the product list on the support page and select your product.

Related Publications
In addition to this guide, the following related publications are available from the Dell Knowledge Center:
•

Dell Storage Center Management Pack for Microsoft System Center Operations Manager Release
Notes
Describes important release information, including known issues.

•

Dell Storage Center System Manager Administrator’s Guide
Describes the Storage Center System Manager software that manages an individual Storage Center.

•

Dell Storage Manager Administrator’s Guide
Contains in-depth feature configuration and usage information.

4

Preface

1

Getting Started

The Dell Storage Center Management Pack 4.0.1 for Microsoft System Center 2012 Operations Manager
allows monitoring of Storage Center devices from the Microsoft System Center Operations Manager
(SCOM) console.
The SCOM console provides basic system monitoring; however, detailed monitoring of the Dell Storage
Center requires additional management packs. The Dell Storage Management Pack 4.0.1 monitors,
collects, and displays the following Storage Center storage area network (SAN) information:
•

Active alerts

•

Dashboards that provide Storage Center performance data, including controller, disk, enclosure,
server, and volume status

•

Storage types

•

Replications

•

Data Collector discovery and health status

•

Windows Management Instrumentation (WMI) Provider discovery and health status

New in This Release
The Dell Storage Center Management Pack has added the following new functionality.
Version 4.0.1 adds support for Dell Storage Manager 2016 R1.
Version 4.0 added the following new features:
•

Alert Correlation — Provides a mechanism in the SCOM console that lets SCOM administrators
acknowledge Storage Manager alerts generated by one or more supported Storage Centers. Alert
correlation provides SCOM administrators with a method for resolving and synchronizing all Storage
Center alerts.

•

Virtualization Discovery — Provides a method used to discover Windows Hyper-V hosts and virtual
machines (VMs) managed by the System Center Virtual Machine Manager (SCVMM). This management
pack depends on the Microsoft SCVMM Management Pack.

•

Storage Center Diagram View — Provides a topology view of a selected Storage Center and its
associated components.

SCOM Components
The Storage Center Management Pack 4.0.1 for Microsoft System Center 2012 Operations Manager
consists of the components listed in the following table.
Table 1. SCOM Components

Component

Description

Management Packs:

Defines the various components that make up a
management pack. When a management pack is

Getting Started

5

Component

Description

•

installed, instances of the classes defined by the
management pack are automatically discovered and
monitored. For more information, see Management
Pack Classes and Virtual Machine Discovery
Management Pack Classes.

•

Dell Storage Management Pack for SCOM
2012
Dell VMM Storage Management Pack for
SCOM 2012

Windows Management Instrumentation
(WMI) Provider

A dynamic link library (DLL) that implements the WMI
classes that provide the data discovered and monitored
by the management pack. The provider is configured to
connect to one or more Dell API endpoints using the
Dell Storage WMI Provider Configurator tool.

Installation Requirements
The following table provides the installation requirements for the Storage Center Management Pack
Version 4.0.1 for Microsoft System Center 2012 Operations Manager (SCOM).
Table 2. Installation Requirements

Requirement

Description

Microsoft SCOM

The server must meet all SCOM requirements and must be one
of the following supported versions:
•
•

Microsoft System Center Virtual
Machine Manager (SCVMM)

SCOM 2012 R2
SCOM 2012 SP1

The following versions of SCVMM are supported:
•
•

SCVMM 2012 R2
SCVMM 2012 SP1

Storage Manager

•
•
•

Enterprise Manager 2015 R2
Enterprise Manager 2015 R3
Dell Storage Manager 2016 R1 or later

Storage Center Operating System

The Storage Center Operating System version depends on the
version supported by Storage Manager.

Dell Storage Systems

The following storage systems are supported:
•
•
•
•

Operating System

SCv2020
SC4020
SC8000
SC9000

The following Windows Server operating system versions are
supported:
•
•
•

Microsoft Windows Server 2008 R2 SP1
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2

Microsoft .NET Framework

Microsoft .NET Framework 4.0 or later

Processor

x64

6

Getting Started

Requirement

Description

Memory

See the Microsoft System Center Technical Documentation
Library website for the latest memory requirements.

Network Connection

•
•

TCP Port

By default, port 3033 is used for communication between the
Windows Management Instrumentation (WMI) Provider and the
Storage Manager Data Collector.

Server

Must be monitored by SCOM and have a monitoring agent
installed. For more information, see the Microsoft Operations
Manager Agent Installation Methods web page.

Gigabit Ethernet is highly recommended by Dell
Visibility to each monitored Storage Center

Updating the Management Pack
The System Center Operations Manager (SCOM) Management Pack Upgrade wizard can be used to
update the software from version 3.x or 4.0 to version 4.0.1.
If you are updating the Windows Management Instrumentation (WMI) Configurator, the list of Data
Collectors and their credentials are retained.
NOTE: The SCOM version and the operating system must be the same versions as the versions used
before the update. If a previous version of the SCOM Management Pack is installed, the Installation
wizard issues a warning that the update is going to be installed. An option to cancel the update is
provided.

Connecting Virtual Machine Manager with Operations Manager
Connecting the Virtual Machine Manager (VMM) with Operations Manager integrates them so that they
work together. Before the Dell VMM Storage Management Pack for SCOM 2012 is installed, connect the
VMM with Operations Manager and choose and configure a version of Operations Manager that is
compatible with the version of VMM that you are using.
NOTE: The version of the Operations Manager operations console that is installed on the VMM
management server must match the version of Operations Manager with which you intend to
integrate. For instructions, see the Microsoft System Center website.

Installing the Management Pack
The Storage Center Management Pack 4.0.1 provides a standard installer that is used to install both the
Dell Storage Management Pack for SCOM 2012 and the Dell VMM Storage Management Pack for SCOM
2012.
To install the Storage Center Management Pack 4.0.1 for Microsoft SCOM:
1.

Download the Storage Center Management Pack for Microsoft SCOM software.
a. Go to the Dell Storage Customer Portal.
b. Log in to the customer or partner portal.
c. Click Knowledge Center, then download the Storage Center Management Pack for
Microsoft SCOM Setup file.

2.

Unpack the Storage Center Management Pack for Microsoft SCOM Setup compressed
(.zip) file and specify a directory to extract its contents.

Getting Started

7

NOTE: The Dell Storage Management Pack.msi file is used to install both the
management packs and the Windows Management Instrumentation (WMI) provider.
3.

Navigate to the directory where you extracted the contents of the setup file and double-click the
Dell Storage Management Pack.msi file to start the installation wizard.
The Dell Storage Management Pack installation wizard starts and the Welcome page opens.

Figure 1. Dell Storage Management Pack Installation Wizard

4.

Click Next. The License Agreement page opens.

Figure 2. Dell End User License Agreement

8

Getting Started

5.

To continue the installation, read the agreement, select the I accept the terms in the license
agreement checkbox, and then click Next. The Custom Setup page opens.

Figure 3. Custom Setup

6.

Use the drop-down menus for each management pack to select from the following options:

7.

Verify that the Dell Storage Management Pack for SCOM 2012 and the Dell VMM Storage
Management Pack for SCOM 2012 options are selected for installation.
NOTE: The Dell Storage Management Pack for SCOM 2012 is required for using the Dell VMM
Storage Management Pack for SCOM 2012.

8.

(Optional) To change the default installation location, click Change and then type the path.

9.

Clear the Dell Storage WMI Provider option.

Getting Started

9

Figure 4. Custom Setup, continued

10. Click Next. The Ready to Install the Program page opens.

Figure 5. Ready to Install the Program

11. Click Install. A progress page opens.

10

Getting Started

Figure 6. Installation Progress

12. When the installation is complete, the following page opens.

Figure 7. Installation Completed

13. Click Finish.
14. Import Management Pack 4.0.1 using the SCOM console.
For more information, see the How to Import an Operations Manager Management Pack web page.

Getting Started

11

Importing Management Pack Bundle Files
After installing the management packs, the following management pack bundle (.mpb) files are available
in the C:\Program Files (x86)\System Center Mangement Packs\Dell Storage
Management Pack directory.
•

Dell.Storage.Library.mpb

•

Dell.Storage.VMMDiscovery.mpb

To import the .mpb files:
1.

Select Administration → Management Packs → Import Management Packs.

2.

After successfully importing the Dell.Storage.Library.mpb and the
Dell.Storage.VMMDiscovery.mpb files, select Administration → Run as Configuration →
Profiles.

3.

Select Dell.Storage.VMMDiscovery.RunAsProfile.

4.

Click Properties.

5.

Select Run As Accounts.

6.

Click Add.

7.

From the Run As Account drop-down menu, select Virtual Machine Manager Connection Account
and then click OK.

8.

Click Save.
When the wizard is finished, close the window.

Removing a Management Pack
The Dell Storage VMM Discovery management pack depends on the Dell Storage management pack. The
VMM Discovery management pack must be removed before the Dell Storage management pack is
removed.
NOTE: The VMM Discovery management pack is referenced by the Secure Reference Override
management pack; therefore, follow the steps in the following procedure before removing the
VMM Discovery management pack from the System Center Operations Manager (SCOM).
To remove the management pack .mpb files:
1.

Select Administration → Run as Configuration → Profiles.
a.
b.
c.
d.

Select Dell.Storage.VMMDiscover.RunAsProfile.
Click Properties.
Select Run as Accounts and Virtual Machine Manager Connection and then click Remove.
Click Save.
When the wizard is finished, close the window.

2.

Open Windows PowerShell and run the following script. The script removes any references in the
Microsoft Secure Reference Override management pack.
> $MP = Get-SCOMManagementPack -Name \
Microsoft.SystemCenter.SecureReferenceOverride
> $MP.References.Remove("Storage")
> $MP.Verify()
> $MP.AcceptChanges()

3.

Select Administration → Management Packs.

4.

Select the management pack that you want to delete.

12

Getting Started

5.

Click Delete.

Using the Windows Management Instrumentation
Provider
During discovery, the Storage Center Management Pack looks for target hosts in the SCOM Management
Group that have the Windows Management Instrumentation (WMI) Provider installed.
NOTE: The Storage Center Management Pack discoveries run every 4 hours by default. Initial
discoveries of instances of the management pack classes might take up to 4 hours.
Install the WMI Provider on the same server as the Storage Manager Data Collector. Installing the WMI
Provider on a standalone computer is recommended only if one of the following conditions applies:
•

The WMI Provider will be connected to multiple Data Collectors.

•

Installing the WMI Provider on the same computer as the Data Collector will cause a performance
impact. A performance impact could be caused by computing resource issues (CPU and memory) or
a large number of discovered components.

WMI Provider Requirements
Before SCOM can monitor Storage Centers, the Windows Management Instrumentation (WMI) Provider
must be configured using a Storage Manager administrator-level user account. To allow SCOM to
monitor a Storage Center, the following requirements for the Storage Manager user and environment
apply:
•

The WMI Provider must be installed on a host with the ability to communicate with the Storage
Manager Data Collector.

•

The WMI Provider must be configured with a Dell Storage Manager user with administrator-level user
privileges.

•

Storage Centers must be added to the Storage Manager Client using a Storage Center user with
administrator-level user privileges.

For more information about using Storage Manager, see the Dell Storage Manager Administrator’s Guide.

Install the WMI Provider
Use the following procedure to install the Windows Management Instrumentation (WMI) Provider.
NOTE: Storage Manager administrator-level user privileges are required to install the WMI Provider.
1.

Launch the Dell Storage Management Pack.msi file from the extracted location. The Welcome
page opens.

Getting Started

13

Figure 8. Dell Storage Management Pack Installation Wizard

2.

Click Next. The License Agreement page opens.

Figure 9. Dell End User License Agreement

3.

14

To continue the installation, read the license terms, select the I accept the terms in the license
agreement checkbox, and then click Next. The Custom Setup page opens.

Getting Started

Figure 10. Custom Setup for WMI Provider

4.

Clear the Dell Storage Management Pack for SCOM 2012 and Dell VMM Storage Management Pack
for SCOM 2012 options.

5.

Select Dell Storage WMI Provider for installation and then click Next.

6.

(Optional) Click Change to change the default installation folder and then click Next. The Ready to
Install the Program page opens.

Figure 11. Ready to Install the Program

7.

Click Install. The installation wizard displays a progress page and then the Completed page.

8.

When the installation is complete, click Finish.

Getting Started

15

Configure the WMI Provider
After installing the WMI Provider, configure the provider to connect to the Storage Manager Data
Collector.
NOTE: To allow monitoring, a SCOM monitoring agent must be installed on the same server as the
WMI Provider. For more information, see the Microsoft System Center Operations Manager website.
1.

Open Windows Explorer and navigate to C:\Program Files (x86)\Dell\Dell Storage WMI
Provider.

2.

Double-click the Dell.Storage.Configurator.exe file to run the WMI Provider Configurator.
The Dell Storage WMI Provider Configurator dialog box opens.

Figure 12. Dell Storage WMI Provider Configurator

NOTE: On rare occasions, a load failure might occur if the WMI Provider is installed, uninstalled,
and reinstalled continuously over a short period. If the Dell Storage WMI Provider Configurator
returns a load failure, run C:\Windows\Microsoft.NET
\Framework64\v40.30319\installutil.exe on the C:\Windows\Microsoft.NET
\assembly\GAC_64\Dell.Storage.Instrumentation
\v4.0_4.0.0.2_07519b417fc2eafb\Dell.Storage.Instrumentation.dll file.
3.

Select the Allow discovery of this provider from the Dell Storage Management Pack for System
Center Operations Manager checkbox.

4.

Click Add to add a new host.

5.

Type the Host Name or IP address of the Storage Manager Data Collector. The default number for
the Port (3033) is input automatically.

6.

Type the required information in the User Name and Password fields, and confirm the password for
the Storage Manager Data Collector. The user must have administrator-level user privileges.

7.

Click Test Connection to verify that the information provided for the Data Collector is correct. If the
connection is not successful, verify the host name and login credentials and then click Test
Connection again.

8.

After the connection is successful, click Save to save the entry.

16

Getting Started

9.

Add the computer where the WMI Provider is installed to the SCOM Management Group. The WMI
Provider will not be discovered by the Dell Storage Management Pack unless the computer is added
to this group. For more information, see the Microsoft System Center Operations Manager website.

Repairing an Installation
The Dell Storage Management Pack installation wizard provides an option for repairing an installation.
To repair the installation:
1.

Run the Dell Storage Management Pack.msi file. The Welcome page opens.

Figure 13. Installation Welcome

2.

Click Next. The Program Maintenance page opens.

Getting Started

17

Figure 14. Program Maintenance

3.

Select Repair and then click Next. The Ready to Repair the Program page opens.

4.

Click Install. A progress screen displays the progress of the installation.

5.

After the process is complete, click Finish.

18

Getting Started

2

Viewing and Monitoring Storage Centers

The Storage Center Management Pack 4.0.1 for Microsoft System Center 2012 Operations Manager
allows IT departments to monitor Storage Center devices from the Microsoft SCOM console. Using the
management pack, users can view Storage Center alerts, monitor the health of Storage Center
components, and view performance data.

Using the Monitoring Navigation Tree
All discovered objects and their associated dashboards can be found in the Dell Storage Center
Monitoring folder in the Monitoring navigation tree.

Figure 15. Monitoring Navigation Tree

1.

Open System Center Operations Manager (Start → All Programs → System Center 2012 R2
Operations Manager → Operations Console).

2.

Click the Monitoring

3.

In the navigation tree, expand the Dell Storage Center Monitoring folder.

Viewing and Monitoring Storage Centers

button.

19

Figure 16. Dell Storage Center Monitoring Menu

Viewing and Acknowledging Alerts
The management pack polls the Storage Manager Data Collector for Storage Center alerts and displays
them in the Active Alerts pane. SCOM administrators can then acknowledge the alerts using the SCOM
console and synchronize any actions taken through the console with the Storage Manager Data
Collector.
After an alert is acknowledged, SCOM runs the alert rule once every 150 seconds. The alert must remain
in the acknowledged state in the SCOM console for the required time period before being closed. If the
alert is closed before the alert rule finishes running, the alert will not be acknowledged in Storage
Manager.
NOTE: If the SCOM console is used as the primary console for monitoring Storage Center alerts, use
the SCOM console Acknowledge feature to acknowledge them. Acknowledging alerts using the
Storage Manager client or the Windows PowerShell Storage Manager API will not acknowledge the
alert in the SCOM console.
To view and acknowledge SCOM active alerts:
1.

20

In the Dell Storage Center Monitoring folder, click Active Alerts. The active alerts for the Storage
Center appear in the Active Alerts pane.

Viewing and Monitoring Storage Centers

Figure 17. SCOM Active Alerts Pane

2.

Click an alert to display more information about the alert in the Alert Details pane.

3.

For more detailed information, double-click the alert to open the Alert Properties pane.

4.

To acknowledge an alert, right-click the alert and select the Acknowledge resolution state to resolve
the alert and synchronize the resolution with the Storage Manager Data Collector.

5.

(Optional) To configure notifications for alerts, click Administration and configure notifications
(Administration → Notifications → Subscriptions).
For more information, see the Microsoft System Center Operations Manager website.

Viewing Health Indicators
Click Storage Centers to view the health information for all monitored Storage Centers. Type the name
of a specific Storage Center in the Look for field to filter the list.
The following table describes the Health Indicator alerts.
Table 3. Health Indicator Alert Types

Alert Type

Description

Critical

A component has failed or failure is imminent.

Warning

A monitored component is above or below an acceptable threshold.

Healthy

The component is working as expected.

Maintenance Mode

The component is being repaired or replaced.

Unknown Status

The component is not currently being monitored.

A health state is assigned to the Storage Center and also to its components (Controller, Enclosure, Server,
Volume, Center Disk Class, Storage Type, and Replication).

Viewing and Monitoring Storage Centers

21

Figure 18. Health Indicator View

Viewing Dashboards
The dashboards included with the management pack display performance metrics and usage data for the
monitored Storage Centers.
NOTE: The Storage Center Management Pack 4.0.1 for Microsoft System Center 2012 Operations
Manager is sealed and therefore the dashboards contained within the management pack cannot be
edited. However, SCOM can be used to create unique dashboards outside of the management pack.
The following figure provides an example of the Storage Center IO Performance Dashboard.

Figure 19. Storage Center IO Performance Dashboard

Select a Dashboard to View
Select a dashboard in the navigation tree to view its associated metrics. Each dashboard displays the
selected components for the Storage Centers being monitored. Select one or more components on a
dashboard to view the values specific to the component.
The following table describes the dashboards included with the management pack.

22

Viewing and Monitoring Storage Centers

Table 4. Management Pack Dashboards

Dashboard

Displays

Storage Center IO Performance

Front- and back-end IO and MB per second for the monitored
Storage Centers

Storage Center Usage

Historical usage for the monitored Storage Centers

Controller IO Performance

Controller IO performance metrics

Disk Class IO Performance

Disk class IO performance metrics

Server IO Performance

Server IO performance metrics

Server Usage

Historical usage for the monitored Storage Center servers

Volume IO Performance

Volume IO performance metrics

Volume Usage

Historical usage for the monitored Storage Center volumes

Personalize a Dashboard View
Although changes cannot be saved to a management pack dashboard, the display options can be saved
as a personalized view outside of the management pack. Making a personalized view creates a copy of
the dashboard and allows the display options to be modified.
1.

In the Monitoring tree, click Settings
→ Personalize. The Personalize view dialog box opens and
shows the default settings of the dashboard.

2.

In Columns to display, select any properties that you want to be displayed in your personalized view.

3.

In the Sort columns by drop-down box, click the arrow to choose a property for sorting the
monitored objects.

4.

Click OK to save the personalized view.

Specifying Override Parameters
Customize the Storage Center Management Pack 4.0.1 for Microsoft System Center 2012 Operations
Manager by using overrides.
1.

From the SCOM console, click Authoring.

2.

Expand Authoring and select Management Pack Objects.

3.

Select the management page object that you want to override.

4.

Right-click on any of the components of a management pack object and from the pop-up menu
select Overrides → Override the object_name. The Override Properties dialog box opens.

5.

Select the object to override and modify the override values.

6.

Click Apply.

Viewing and Monitoring Storage Centers

23

Management Pack Classes
The following table describes the classes discovered by the management pack.
Table 5. Management Pack Classes

Class Name

Description

Dell.Storage.StorageCenterWMIProvider

Represents the WMI Provider.

Dell.Storage.StorageCenterComponent

Represents a Storage Center
component.

Dell.Storage.DataCollector

Represents a Storage Manager Data
Collector. The Data Collector
credentials are provided to the WMI
Provider.

Dell.Storage.StorageCenter

Represents a Storage Center.

Dell.Storage.StorageCenterVolume

Represents a volume on the Storage
Center.

Dell.StorageCenterReplication

Represents a Storage Center replication.

Dell.Storage.StorageCenterType

Represents the Storage Center storage
type.

Dell.Storage.StorageCenterController

Represents a Storage Center controller.

Dell.Storage.StorageCenterControllerPort

Represents a port on the Storage Center
controller.

Dell.Storage.StorageCenterControllerPowerSupply

Represents a power supply on the
Storage Center controller.

Dell.Storage.CenterControllerTemperatureSensor

Represents a temperature sensor on the
Storage Center controller.

Dell.Storage.StorageCenterControllerFanSensor

Represents a fan sensor on the Storage
Center controller.

Dell.Storage.StorageCenterControllerVoltageSensor

Represents a voltage sensor on the
Storage Center controller.

Dell.Storage.StorageCenterControllerCacheCard

Represents a cache card on the Storage
Center controller.

Dell.Storage.StorageCenterEnclosure

Represents a Storage Center enclosure.

Dell.Storage.StorageCenterEnclosureIOModule

Represents an IO module on a Storage
Center enclosure.

Dell.Storage.StorageCenterPowerSupply

Represents a power supply on a Storage
Center enclosure.

Dell.Storage.StorageCenterEnclosureTemperatureSensor

Represents a temperature sensor on a
Storage Center enclosure.

Dell.Storage.StorageCenterEnclosureFanSensor

Represents a fan sensor on a Storage
Center enclosure.

24

Viewing and Monitoring Storage Centers

Class Name

Description

Dell.Storage.StorageCenterEnclosureDisk

Represents a disk on a Storage Center
enclosure.

Dell.StorageCenterServer

Represents a Storage Center server.

Dell.StorageCenterDiskClass

Represents the Storage Center disk
class.

Dell.Storage.StorageCenterDisk

Represents a Storage Center disk.

Dell.Storage.StorageCenterAlert

Represents a Storage Center alert. Alerts
are displayed in Active Alerts.

Virtual Machine Discovery Management Pack Classes
The following table describes the virtual machine (VM) discovery classes for the management pack.
Table 6. Management Pack VM Discovery Classes

Class Name

Description

Dell.Storage.VMMDiscovery.VirtualMachine

Represents the VM.

Dell.Storage.VMMDiscovery.VirtualMachineVolume

Represents the volume mapped to the
VM.

Dell.Storage.VMMDiscovery.VMHost

Represents the VM host.

Dell.Storage.VMMDiscovery.VMHostVolume

Represents the volume mapped to the
VM host.

Health Monitors
The following table describes the health monitors for the management pack.
Table 7. Management Pack Health Monitors

Monitor Name

Type

Description

ControllerCacheCardMonitor

Dependency

Rolls up the cache card health to
the controller.

ControllerCacheCardStatusMonitor

Unit

Monitors the status of the cache
card.

ControllerFanSensorMonitor

Dependency

Rolls up the fan sensor health to
the controller.

ControllerFanSensorRpmMonitor

Unit

Monitors the RPM of the fan
sensor.

ControllerPortMonitor

Dependency

Rolls up the port health to the
controller.

ControllerPortStatusMonitor

Unit

Monitors the status of the
controller port.

ControllerPowerSupplyMonitor

Dependency

Rolls up the power supply health
to the controller.

Viewing and Monitoring Storage Centers

25

Monitor Name

Type

Description

ControllerPowerSupplyStatusMonitor

Unit

Monitors the status of the
controller’s power supply.

ControllerStatusMonitor

Unit

Monitors the status of the
controller.

ControllerTemperatureSensorMonitor

Dependency

Rolls up the temperature sensor
health to the controller.

ControllerTemperatureSensorStatusMonitor

Unit

Monitors the status of the
temperature sensor.

ControllerVoltageSensorMonitor

Dependency

Rolls up the health of the voltage
sensor to the controller.

ControllerVoltageSensorStatusMonitor

Unit

Monitors the status of the
voltage sensor.

DataCollectorStatusMonitor

Unit

Monitors the status of a Data
Collector.

DataCollectorStorageCenterMonitor

Dependency

Rolls up the health of a Storage
Center to the Data Collector.

DiskClassDiskMonitor

Dependency

Rolls up the health of a disk to
the disk class.

DiskStatusMonitor

Unit

Monitors the status of the disk.

EnclosureDiskMonitor

Dependency

Rolls up the health of an
enclosure disk to the enclosure.

EnclosureDiskStatusMonitor

Unit

Monitors the status of an
enclosure disk.

EnclosureFanSensorMonitor

Dependency

Rolls up the health of the fan
sensor to the enclosure.

EnclosureFanSensorStatusMonitor

Unit

Monitors the status of an
enclosure fan sensor.

EnclosureIoModuleMonitor

Dependency

Rolls up the health of an IO
module to the enclosure.

EnclosureIoModuleStatusMonitor

Unit

Monitors the status of an
enclosure IO module.

EnclosurePowerSupplyMonitor

Dependency

Rolls up the health of a power
supply to the enclosure.

EnclosurePowerSupplyStatusMonitor

Unit

Monitors the status of an
enclosure power supply.

EnclosureStatusMonitor

Unit

Monitors the status of an
enclosure.

EnclosureTemperatureSensorMonitor

Dependency

Rolls up the health of an
enclosure temperature sensor.

EnclosureTemperatureSensorStatusMonitor

Unit

Monitors the status of an
enclosure temperature sensor.

26

Viewing and Monitoring Storage Centers

Monitor Name

Type

Description

ReplicationStatusMonitor

Unit

Monitors the status of a
replication.

ServerStatusMonitor

Unit

Monitors the status of a server.

ServerVolumesMappedMonitor

Unit

Monitors whether a server has
any volumes mapped to it.

StorageCenterControllerMonitor

Dependency

Rolls up the health of a controller
to the Storage Center.

StorageCenterDiskClassMonitor

Dependency

Rolls up the health of the disk
class to the Storage Center.

StorageCenterEnclosureMonitor

Dependency

Rolls up the health of the
enclosure to the Storage Center.

StorageCenterReplicationMonitor

Dependency

Rolls up the health of a
replication to the Storage Center.

StorageCenterServerMonitor

Dependency

Rolls up the health of a server to
the Storage Center.

StorageCenterStatusMonitor

Unit

Monitors the status of a Storage
Center.

StorageCenterStorageTypeMonitor

Dependency

Rolls up the health of a storage
type to the Storage Center.

StorageCenterVolumeMonitor

Dependency

Rolls up the health of a volume
to the Storage Center.

StorageTypeStatusMonitor

Unit

Monitors the status of a storage
type.

VolumeMappedMonitor

Unit

Monitors whether a volume has
been mapped to a server.

VolumeStatusMonitor

Unit

Monitors the status of a volume.

WMIProviderDataCollectorMonitor

Dependency

Rolls up the health of a Data
Collector to the WMI Provider.

Performance Counter Rules
The following table lists the performance counters included with the management pack.
Table 8. Management Pack Performance Counters

Performance Counter Rule

Description

ControllerAverageIoSizeCounter

Controller average IO count

ControllerReadIoSecCounter

Controller read IO count per second

ControllerReadKBSecCounter

Controller read IO per second in KB

ControllerReadLatencyCounter

Controller IO read latency

ControllerReadMBSecCounter

Controller read IO per second in MB

ControllerTotalIoSecCounter

Controller total IO per second count

Viewing and Monitoring Storage Centers

27

Performance Counter Rule

Description

ControllerTotalKBSecCounter

Controller total IO per second in KB

ControllerTotalMBSecCounter

Controller total IO per second in MB

ControllerWriteIoSecCounter

Controller write IO count per second

ControllerWriteKBSecCounter

Controller write IO per second in KB

ControllerWriteLatencyCounter

Controller IO write latency

ControllerWriteMBSecCounter

Controller write IO per second in MB

DiskClassAverageIoSizeCounter

Disk class average IO count

DiskClassIoPendingCounter

Disk class pending IO count

DiskClassReadIoSecCounter

Disk class read IO count per second

DiskClassReadKBSecCounter

Disk class read IO per second in KB

DiskClassReadLatencyCounter

Disk class read latency

DiskClassReadMBSecCounter

Disk class read IO count per second in MB

DiskClassTotalIoSecCounter

Disk class total IO count per second

DiskClassTotalKBSecCounter

Disk class total IO per second in KB

DiskClassTotalMBSecCounter

Disk class total IO per second in MB

DiskClassWriteIoSecCounter

Disk class write IO count per second

DiskClassWriteKBSecCounter

Disk class write IO per second in KB

DiskClassWriteLatencyCounter

Disk class write latency

DiskClassWriteMBSecCounter

Disk class write IO per second in MB

ServerActiveSpaceCounter

Active space count on the server

ServerActualSpaceCounter

Actual space count on the server

ServerAverageIoSizeCounter

Average IO count on server

ServerConfiguredSpaceCounter

Configured space count on the server

ServerRaidOverheadCounter

Overhead count on the server RAID

ServerReadIoSecCounter

Server read IO count per second

ServerReadKBSecCounter

Server read IO per second in KB

ServerReadLatencyCounter

Server read latency

ServerReadMBSecCounter

Server read IO per second in MB

ServerReplaySpaceCounter

Replay space count on the server

ServerTotalDiskSpaceCounter

Total disk space count on the server

ServerTotalIoSecCounter

Server total IO per second count

ServerTotalKBSecCounter

Server total IO per second in KB

ServerTotalMBSecCounter

Server total IO per second in MB

28

Viewing and Monitoring Storage Centers

Performance Counter Rule

Description

ServerWriteIoSecCounter

Server write IO count per second

ServerWriteKBSecCounter

Server write IO per second in KB

ServerWriteLatencyCounter

Server write latency

ServerWriteMBSecCounter

Server write IO per second in MB

ServerXferLatencyCounter

Server transfer latency

StorageCenterAlertThresholdSpaceCounter

Storage Center alert threshold space count

StorageCenterAllDiskAverageIoSizeCounter

Average IO size of all disks on the Storage Center
count

StorageCenterAllDiskIoPendingCounter

Pending IO count of all disks on the Storage
Center

StorageCenterAllDiskReadIoSecCounter

Storage Center all disk read IO per second count

StorageCenterAllDiskReadKBSecCounter

Storage Center all disk read IO per second count
in KB

StorageCenterAllDiskReadLatencyCounter

Storage Center all disk read latency

StorageCenterAllDiskTotalIoSecCounter

Storage Center all disk total IO per second count

StorageCenterAllDiskTotalKBSecCounter

Storage Center all disk total IO per second in KB

StorageCenterAllDiskWriteIoSecCounter

Storage Center all disk write IO per second count

StorageCenterAllDiskWriteKBSecCounter

Storage Center all disk write IO per second in KB

StorageCenterAllDiskWriteLatencyCounter

Storage Center all disk write latency

StorageCenterAllServerXferLatencyCounter

Storage Center all server transfer latency

StorageCenterAllocatedSpaceCounter

Count of allocated space on the Storage Center

StorageCenterAllServerAverageIoSizeCounter

Average IO size of all servers on Storage Center
count

StorageCenterAllServerReadIoSecCounter

Storage Center all server read IO per second count

StorageCenterAllServerReadKBSecCounter

Storage Center all server read IO per second in KB

StorageCenterAllServerReadLatencyCounter

Storage Center all server read latency

StorageCenterAllServerTotalIoSecCounter

Storage Center all server total IO per second count

StorageCenterAllServerTotalKBSecCounter

Storage Center all server total IO per second in KB

StorageCenterAllServerWriteIoSecCounter

Storage Center all server write IO per second
count

StorageCenterAllServerWriteKBSecCounter

Storage Center all server write IO per second in KB

StorageCenterAllServerWriteLatencyCounter

Storage Center all server write latency

StorageCenterAllVolumeAverageIoSizeCounter

Storage Center all volume average IO size count

StorageCenterAllVolumeIoPendingCounter

Storage Center all volume IO pending count

Viewing and Monitoring Storage Centers

29

Performance Counter Rule

Description

StorageCenterAllVolumeReadIoSecCounter

Storage Center all volume read IO per second
count

StorageCenterAllVolumeReadKBSecCounter

Storage Center all volume read IO per second in
KB

StorageCenterAllVolumeReadLatencyCounter

Storage Center all volume read latency

StorageCenterAllVolumeTotalIoSecCounter

Storage Center all volume total IO per second
count

StorageCenterAllVolumeTotalKBSecCounter

Storage Center all volume total IO per second in
KB

StorageCenterAllVolumeWriteIoSecCounter

Storage Center all volume write IO per second
count

StorageCenterAllVolumeWriteKBSecCounter

Storage Center all volume write IO per second in
KB

StorageCenterAllVolumeWriteLatencyCounter

Storage Center all volume write latency

StorageCenterAvailableSpaceCounter

Count of available space on the Storage Center

StorageCenterBeReadIoSecCounter

Storage Center back-end read IO per second
counter

StorageCenterBeReadKBSecCounter

Storage Center back-end read IO per second in KB

StorageCenterBeReadMBSecCounter

Storage Center back-end read IO per second in
MB

StorageCenterBeTotalIoSecCounter

Storage Center back-end total IO per second
counter

StorageCenterBeTotalKBSecCounter

Storage Center back-end total IO per second in KB

StorageCenterBeTotalMBSecCounter

Storage Center back-end total IO per second in
MB

StorageCenterBeWriteIoSecCounter

Storage Center back-end write IO per second
counter

StorageCenterBeWriteKBSecCounter

Storage Center back-end write IO per second in
KB

StorageCenterBeWriteMBSecCounter

Storage Center back-end write IO per second in
MB

StorageCenterFeReadIoSecCounter

Storage Center front-end read IO per second
counter

StorageCenterFeReadKBSecCounter

Storage Center front-end read IO per second in KB

StorageCenterFeReadMBSecCounter

Storage Center front-end read IO per second in
MB

StorageCenterFeTotalIoSecCounter

Storage Center front-end total IO per second
counter

StorageCenterFeTotalKBSecCounter

Storage Center front-end total IO per second in KB

30

Viewing and Monitoring Storage Centers

Performance Counter Rule

Description

StorageCenterFeTotalMBSecCounter

Storage Center front-end total IO per second in
MB

StorageCenterFeWriteIoSecCounter

Storage Center front-end write IO per second
counter

StorageCenterFeWriteKBSecCounter

Storage Center front-end write IO per second in
KB

StorageCenterFeWriteMBSecCounter

Storage Center front-end write IO per second in
MB

StorageCenterIoPendingCounter

Storage Center IO pending counter

StorageCenterUsedSpaceCounter

Storage Center used space counter

VolumeActiveSpaceCounter

Volume active space counter

VolumeActualSpaceCounter

Volume actual space counter

VolumeAverageIoSizeCounter

Volume average IO size counter

VolumeFreeSpaceCounter

Volume free space counter

VolumeIoPendingCounter

Volume IO pending counter

VolumeRaidOverheadCounter

Volume RAID overhead counter

VolumeReadIoSecCounter

Volume read IO per second counter

VolumeReadKBSecCounter

Volume read IO per second in KB

VolumeReadLatencyCounter

Volume read latency counter

VolumeReadMBSecCounter

Volume read IO per second in MB

VolumeReplaySpaceCounter

Volume replay space counter

VolumeTotalDiskSpaceCounter

Volume total disk space counter

VolumeTotalIoSecCounter

Volume total IO per second counter

VolumeTotalKBSecCounter

Volume total IO per second in KB

VolumeTotalMBSecCounter

Volume total IO per second in MB

VolumeWriteIoSecCounter

Volume write IO per second counter

VolumeWriteKBSecCounter

Volume write IO per second in KB

VolumeWriteLatencyCounter

Volume write latency

VolumeWriteMBSecCounter

Volume write IO per second in MB

Viewing Storage Centers
The SCOM Management Pack 4.0.1 provides a graphical topology (diagram) view that lets SCOM
administrators view Storage Center components and their mappings and associations to other Storage
Center components on the same storage area network (SAN).
To open a Storage Center diagram view:

Viewing and Monitoring Storage Centers

31

1.

In the Dell Storage Center Monitoring folder, click Storage Center Diagram View. The Storage
Center Diagram View pane opens.

Figure 20. Storage Center Diagram View

2.

Click the plus (+) or minus (-) sign on a Storage Center node to expand or collapse its associated
components.

3.

(Optional) Right-click the Storage Center node for a menu of applicable commands. For example,
you can open the Object Properties dialog box and change the diagram view layout.

Viewing Virtual Machines
The Dell VMM Storage Management Pack for SCOM 2012 discovers Storage Center virtual machines
(VMs) managed by the System Center Virtual Machine Manager (SCVMM). This management pack lets
SCOM administrators view and monitor Storage Center VMs, including Windows Hyper-V hosts (Windows
Server versions 2012 and 2012 R2).
NOTE: The Dell VMM Storage Management Pack for SCOM 2012 is a separate management pack
and depends on the Microsoft SCVMM management packs provided by Microsoft. After installing
the management pack, the Virtual Machine Manager (VMM) must be connected and configured to
work with SCOM. For more information, see How to Connect VMM with Operations Manager.
Volumes can be mapped to a Hyper-V or VM in various ways. The following table provides a summary of
connectivity supported as part of the VM discovery. For more information, see the Dell Storage Center
Management Pack 4.0.1 for Microsoft System Center 2012 Operations Manager Release Notes.
Table 9. Mapping Volumes

System/Connectivity

Fibre Channel

iSCSI

Pass-Through

Hyper-V host

Supported

Supported

Not applicable

Virtual machine

Supported

Not supported

Not supported

NOTE: The Virtual Machine Volumes state and the Virtual Machine Volume Diagram View do not
display iSCSI volumes mapped to Hyper-V hosts. For more information about Hyper-V hosts, see
the Microsoft Hyper-V web page.
In addition to discovering VMs and providing a standard list view, SCOM provides two types of diagram
views:
•

32

Virtual Machine Volume Diagram View

Viewing and Monitoring Storage Centers

•

VM Host Volume Diagram View

To open a VMM Discovery diagram view:
1.

In the Dell Storage Center Monitoring folder, expand the VMM Discovery folder.

2.

To view VM volumes, select Virtual Machine Volume Diagram View. The Virtual Machine Volume
Diagram View pane opens.

Figure 21. Virtual Machine Volume Diagram View

3.

To view VM host volumes, select VM Host Volume Diagram View. The VM Host Volume Diagram
View pane opens.

Figure 22. VM Host Volume Diagram View

4.

Click the plus (+) or minus (-) sign on a VM node to expand or collapse its associated components.

5.

(Optional) Right-click the VM node for a menu of applicable commands. For example, you can open
the Object Properties dialog box, change the diagram view layout, and so on.

Viewing and Monitoring Storage Centers

33



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