Dell Compellent Sc4020 Replay Manager Version 7.7 Administrator’s Guide User Manual Storage Sc2000 Administrator Guide11 En Us
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Replay Manager Version 7.7 Administrator’s Guide Replay Manager Administrator’s Guide The following table lists each version of the Replay Manager Administrator’s Guide along with the date and changes associated with the version. Document Number: 680–008–015 Revision Date Description A November 2015 Initial release B March 2016 Additional information on using Front-End SAS with Hyper-V. Replay Manager license clarification C August 2016 Added support for Microsoft SQL Server 2016 and Exchange Server 2016 Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Related Publications In addition to this guide, refer to the following related publications for more information on related topics. • Dell Storage Center System Manager Administrator’s Guide Describes the Storage Center System Manager software that manages an individual Storage Center. • Compellent Integration Tools for VMware (CITV) Administrator’s Guide Provides instructions for deploying CITV and configuring the Dell Integrations Tools for VMware. All Dell Guides and technical tips are available at the Dell support site (www.dell.com/support). Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. 2016 - 08 Rev. C Contents 1 Overview................................................................................................................. 7 New in This Release...............................................................................................................................7 Introduction to Replay Manager........................................................................................................... 7 Replay Manager Components.........................................................................................................7 Using Replay Manager as Part of a Disaster Recovery Plan...........................................................8 Replay Manager Requirements............................................................................................................. 9 Replay Manager Service for Windows............................................................................................ 9 Replay Manager Service for VMware............................................................................................ 10 Replay Manager Service Extensions..............................................................................................10 Exchange Verification Service....................................................................................................... 12 Replay Manager Management Tools............................................................................................ 13 Replay Manager Ports....................................................................................................................14 IPv6 Support........................................................................................................................................ 14 2 Installing Replay Manager Components........................................................ 16 Licensing for Replay Manager.............................................................................................................16 Install Replay Manager Service for Windows......................................................................................17 Installing Replay Manager Service for VMware.................................................................................. 18 Install Replay Manager Management Tools....................................................................................... 18 Install Replay Manager Service for Windows on Windows Server Core........................................... 19 Installing and Configuring the Verification Service for Exchange..................................................... 19 Install the Verification Service for Exchange................................................................................ 19 Configure the Verification Service................................................................................................ 19 Using Replay Manager Service on Clustered Servers........................................................................ 20 Configure an HTTP Proxy Service...................................................................................................... 20 3 Getting Started....................................................................................................22 Starting and Stopping the Replay Manager Explorer......................................................................... 22 Start Replay Manager Explorer......................................................................................................22 Stop Replay Manager Explorer......................................................................................................22 Stopping and Restarting the Replay Manager Service.......................................................................22 Stop or Restart the Replay Manager Service for Windows Server 2012......................................22 Stop or Restart the Replay Manager Service for VMware............................................................ 23 Viewing Replay Manager Explorer...................................................................................................... 23 Navigation Pane.............................................................................................................................23 Toolbar...........................................................................................................................................23 Explorer Pane................................................................................................................................ 24 Action Pane................................................................................................................................... 24 3 Adding and Configuring Servers and Hosts....................................................................................... 24 Adding and Organizing Servers and Server Folders.....................................................................25 Configure Servers..........................................................................................................................26 4 Backing Up and Restoring Data.......................................................................30 Using the Replay Manager Explorer................................................................................................... 30 Display Storage Components and Restore Points.......................................................................30 View Component Details.............................................................................................................. 30 View Restore Point Details............................................................................................................ 31 View a Restore Point Report......................................................................................................... 33 Understanding Backup Types............................................................................................................. 33 Windows Backup Types................................................................................................................ 33 VMware Backup Types.................................................................................................................. 34 Guidelines for Creating Backup Sets............................................................................................ 34 Guidelines for Backup Sets in VMware Datacenters....................................................................34 Guidelines for Backup Jobs.......................................................................................................... 35 Backing Up a Boot Volume (LUN 0)............................................................................................. 35 Guidelines for Scheduling and Expiring Replays..........................................................................35 Extension-Specific Best Practices.................................................................................................35 Summary of Backup Set Actions........................................................................................................ 36 Backup Set Actions........................................................................................................................36 Summary of Backup Set Options........................................................................................................37 Summary of Backup Set Options..................................................................................................37 Creating and Running Backups.......................................................................................................... 38 Create and Run a Backup Now.....................................................................................................38 Create and Schedule a Backup.....................................................................................................39 Managing Existing Backup Sets.......................................................................................................... 40 Run an Existing Backup Set Now..................................................................................................40 Modify Settings for an Existing Backup Set .................................................................................40 Modify Schedules for an Existing Backup Set.............................................................................. 40 Add or Remove Components from an Existing Backup Set (Microsoft Extensions Only)..........41 Delete a Backup Set.......................................................................................................................41 Prepare an Existing Backup Set for a Script..................................................................................41 Managing Restore Points and Restoring Data................................................................................... 42 Summary of Restore Point Actions...............................................................................................42 Transport-to-Server Scenarios.....................................................................................................44 Restoring Data.....................................................................................................................................45 Display Restore Points for a Component.....................................................................................45 Restore Data to its Original Location........................................................................................... 45 Restore SQL Server Components without Recovering the Database........................................ 46 Rename and Restore SQL Server Components Stored on a Volume.........................................46 Rename and Restore SQL Server Components Stored on an SMB File Share........................... 47 4 Expose a Restore Point (Windows Extensions Only)................................................................... 48 Expose a Restore Point (VMware Extensions Only)..................................................................... 48 Expose a Restore Point Stored on an SMB File Share..................................................................49 Resync a Restore Point (Windows Extensions Only)................................................................... 49 Make an Exposed Restore Point Writable (Windows Extensions Only)...................................... 49 Remove an Exposed Restore Point from Management (VMware Extensions Only).................. 50 Unexpose an Exposed Restore Point........................................................................................... 50 Add a Note to a Restore Point...................................................................................................... 50 Edit a Note for a Restore Point..................................................................................................... 50 Unimport a Restore Point..............................................................................................................51 Delete a Restore Point...................................................................................................................51 Prevent a Restore Point from Expiring (Force Keep).................................................................... 51 Allow a Restore Point to be Automatically Expired (Allow Auto-Deletion).................................51 Transport a Restore Point ............................................................................................................ 52 Advanced Recovery Scenarios for SQL Server...................................................................................52 Recover a Database Using Replay Manager and Transaction Log Backups............................... 52 Recover System Databases........................................................................................................... 53 Recovering Databases in a Clustered Instance of SQL Server.................................................... 53 Locating Replays on a Storage Center............................................................................................... 57 Locate a Replay on a Storage Center........................................................................................... 57 Locate Replay View Volumes on a Storage Center......................................................................57 5 Working with Backup Set Jobs........................................................................ 58 View the Backup Jobs Display............................................................................................................58 Summary of Backup Job Actions....................................................................................................... 58 Display the Backup Schedule Run Time Report................................................................................ 59 Managing Job Schedules....................................................................................................................59 Suspend a Schedule...................................................................................................................... 59 Resume a Suspended Schedule....................................................................................................59 Modify a Schedule.........................................................................................................................60 Delete a Schedule......................................................................................................................... 60 Viewing Queued Items........................................................................................................................61 View Queued Items....................................................................................................................... 61 6 Viewing Backup Job Reports........................................................................... 62 Using the Reports Explorer................................................................................................................. 62 Open the Reports Explorer........................................................................................................... 62 Viewing Backup Set and Restore Point Information..........................................................................63 View General Information for the Backup Set............................................................................. 63 View General Information for the Restore Point......................................................................... 63 View Restore Point Details............................................................................................................ 65 5 7 Replay Manager Best Practices........................................................................ 66 Backing Up Replay Manager Data...................................................................................................... 66 Backing Up Service Configuration and Database........................................................................ 66 Backing Up Backup Set Data........................................................................................................ 66 Recovering Data from a Remote Storage Center..............................................................................67 Recover Data from a Remote Storage Center............................................................................. 67 Local Volumes.....................................................................................................................................68 VSS for Local Volumes.................................................................................................................. 68 VSS for Shared Folders..................................................................................................................68 Microsoft Exchange Server.................................................................................................................69 General Guidelines for Exchange Servers.................................................................................... 69 Recover a Mailbox......................................................................................................................... 70 Replay Sizes and Storage Center Storage Profiles........................................................................71 Microsoft Hyper-V............................................................................................................................... 71 Creating Backup Sets in a Hyper_V Cluster................................................................................. 72 Support of Recovery with Pass_Through Disks........................................................................... 72 VSS Error Event ID 8194................................................................................................................ 72 Additional Information on Using Replay Manager with Hyper_V................................................73 Microsoft SQL Server...........................................................................................................................73 General Guidelines for Microsoft SQL Server...............................................................................73 Restoring a Microsoft SQL Server Database with No Recovery.................................................. 73 Protect Microsoft SQL Server 2016, Microsoft SQL Server 2014 or Microsoft SQL Server 2012 AlwaysOn Availability Groups.............................................................................................. 74 VMware................................................................................................................................................ 74 Backup Extensions for VMware.................................................................................................... 74 Data Recovery for VMware........................................................................................................... 75 vSphere Site Recovery Manager................................................................................................... 76 Storage vMotion.............................................................................................................................77 Storage DRS................................................................................................................................... 77 VMware Tools................................................................................................................................ 77 8 Replay Manager Cmdlets.................................................................................. 78 Using the Replay Manager Command Set.........................................................................................80 Install the Replay Manager Command Set................................................................................... 81 Get Sample Replay Manager Scripts............................................................................................. 81 Replay Manager Cmdlets.................................................................................................................... 81 9 Troubleshooting................................................................................................. 85 6 Overview 1 This chapter describes the new features for Replay Manager 7.7.1, provides an overview of Replay Manager and its components, and lists the installation requirements. New in This Release Replay Manager 7.7.1 introduces the following new features: • Support for Microsoft Exchange 2016 • Support for Microsoft SQL Server 2016 Introduction to Replay Manager Replay Manager is a client/server application that creates and manages application-consistent Replays on a Dell Storage Center. NOTE: Snapshots, Shadow Copies, and Replays: Snapshot is an industry-standard term used for a point-in-time copy; shadow copy is the term used by the Microsoft VSS for a point-in-time copy; Replay is the term used on the Dell Storage Center for a point-in-time copy. All of the terms— snapshot, shadow copy, Replay—are used interchangeably, depending on the vendor responsible for creating the point-in-time copy. Replay Manager creates and manages Replays for the following applications: Microsoft Integration: • Microsoft Server Local Volumes • Microsoft Exchange Server • Microsoft SQL Server • Microsoft Hyper-V VMware Integration: • VMware vCenter Datastores • VMware vCenter Virtual Machines Replay Manager Components Replay Manager consists of the following components: Replay Manager Service for Windows The Replay Manager Service for Microsoft Servers, along with all applicable extensions for VSS-enabled applications (Microsoft Exchange Server, Microsoft SQL Server, or Microsoft Hyper-V), runs on each 7 Microsoft server that creates and manages Replays. The Replay Manager Service runs as a Microsoft Windows service to keep track of backup components, backup jobs, and restore points. Install a Replay Manager Service for Windows (with extensions for the Microsoft VSS-enabled applications on the server) on each server that will manage Replays of storage components. Replay Manager Service for VMware (RMSV) The Replay Manager Service for VMware (RMSV) is packaged and delivered as part of the Integration Tools for VMware (CITV). One CITV virtual appliance configured with RMSV connects with one VMware vCenter server. Install and configure Replay Manager Service for VMware on a CITV virtual appliance for each vCenter server that will manage Replays. For instructions, see the Compellent Integration Tools for VMware (CITV) Administrator’s Guide. Replay Manager Management Tools The Replay Manager Management Tools consist of the following: • Replay Manager Explorer, a graphical user interface for creating and managing Replays. • Replay Manager Command Set, a snapin to Microsoft Windows PowerShell that provides cmdlets for scripting Replay Manager functions. Install a Replay Manager Explorer on one or more PCs that will connect to Replay Manager Services. Install the Replay Manager Command Set on one or more PCs that will be used to run scripts to manage Replays. Verification Service for Microsoft Exchange If installed, the Verification Service provides verification for Microsoft Exchange backup and restore processes. Dell recommends installing a Verification Service on a server other than the server that is hosting Microsoft Exchange. For clustered environments, install the Verification Service on a server outside the cluster. NOTE: The Replay Manager Service for Microsoft Servers and Replay Manager Management Tools can be installed and run on the same server. Using Replay Manager as Part of a Disaster Recovery Plan Replay Manager can be used with Enterprise Manager to transport Replay data to a Disaster Recovery (DR) site. As such, Replay Manager can be used as part of a site DRP. However, because restoring application data is controlled by the application, the specific DRP and the process of activating a DR is dependent on the site configuration and the application requirements. 8 Replay Manager Requirements The following tables list requirements for installing and using Replay Manager. Requirements are listed for each Replay Manager component and additional usage requirements are provided specific to the extension type. Replay Manager Service for Windows The following table lists requirements for installing the Replay Manager Service for Microsoft Servers. Requirement Description Processor • • x86-32-bit x86-64-bit (AMD64-compatible only, including Intel 64) NOTE: The Itanium 64-bit architecture is not supported. Operating System • • • • • • Multilingual Interface (MUI) must be installed for localized deployments. Microsoft Windows Server 2008 Microsoft Windows Server 2008 R2 Microsoft Windows 2008 R2 Server Core Microsoft Windows Server 2012 Microsoft Windows Server 2012 R2 NOTE: Microsoft SQL Server 2016, SQL Server 2014, and SQL Server 2012 on Windows Server 2012 or Windows Server 2012 R2 requires Storage Center version 6 or later. • Microsoft Windows Server 2012 Server Core NOTE: Virtual Fibre Channel is not supported. Microsoft .NET Framework Full .NET Framework version 4.0 NOTE: Windows 2008 R2 Server Core requires SP1 (or above) to install the full .NET Framework version 4.0 for Windows 2008 R2 Server Core. Privileges On a Windows Server, administrative privilege is required to install Replay Manager Service. To use Replay Manager Service, a user must belong to the Administrators group or Backup Operators group. Related links Install Replay Manager Service for Windows on Windows Server Core 9 Replay Manager Service for VMware Replay Manager Service for VMware requires the following: • • CITV virtual appliance (version 1.0.1 or later) VMware vCenter server (version 5.0 or later) Replay Manager Service Extensions The following table lists requirements for using Replay Manager to take Replays. Requirement Description Volume Types • • SMB File Shares The following criteria must be met to support SMB file shares: • • • • • • Microsoft Exchange Server Windows basic volumes are supported; Windows dynamic volumes are not supported. Storage Center Live Volumes are not supported. • • • • Both the application server and file server must be running Windows Server 2012 or Windows Server 2012 R2. Only Microsoft SQL Server 2016, SQL Server 2014, or SQL Server 2012 databases or Hyper-V virtual machines on SMB 3.0 file shares can be backed up. Replay Manager Service for Windows must run as a Windows account that has Administrators or Backup Operators privileges on both the application server and file server. Also, the Windows account must have at least read permissions on the file share data that is being backed up. File Server VSS Agent Service role must be enabled on the file server. Application server and file server must be part of the same domain in Active Directory. SMB file share must be valid. That is, the SMB file share must adhere to Microsoft guidelines for SMB file shares. Microsoft Exchange Server 2007 Microsoft Exchange Server 2010 Microsoft Exchange Server 2013 Microsoft Exchange Server 2016 Replay Manager Service requires the following permissions: Microsoft Hyper‑V • • On the local machine, Administrator privilege Organizational Management Role • Microsoft Windows Server 2008 with the Hyper‑V role installed Microsoft Windows Server 2008 R2 with the Hyper‑V role installed • 10 Requirement Description • • Microsoft Windows Server 2012 with the Hyper‑V role installed Microsoft Windows Server 2012 R2 with the Hyper-V role installed NOTE: To successfully back up Hyper-V guests, the Microsoft Windows Server must be configured with the auto mount feature enabled which is the default. Microsoft iSCSI Initiator A direct iSCSI connection is required to allow Replay Manager to restore storage components (Local Volumes, SQL Server, or Exchange Server) running inside a Hyper-V or VMware guest using pass-through or raw device mapped disks. The Microsoft iSCSI Initiator can be used to provide the required direct iSCSI connection. For Virtual Servers, a Storage Center Virtual Server Object with HBAs defined via iSCSI initiator must exist in order for Replay Manager to restore with pass-through volumes. Microsoft SQL Server • • • • • Microsoft SQL Server 2008 Microsoft SQL Server 2008 R2 Microsoft SQL Server 2012 Microsoft SQL Server 2014 Microsoft SQL Server 2016 NOTE: Storage Center version 6.2.1 (or above) is required to back up Microsoft SQL Server 2016, SQL Server 2014, SQL Server 2012, and SQL Server 2008 R2 on Windows Server 2012 or Windows Server 2012 R2. NOTE: The Replay Manager service account requires system administrator privileges in SQL Server. In Microsoft SQL Server 2016, SQL Server 2014, or SQL Server 2012, the Local System account does not have system administrator privileges by default. If you install Replay Manager using the Local System account, make sure it has system administrator privileges. Alternatively, install Replay Manager using a Windows account that has SQL Server sysadmin role permissions. Cluster Shared Volumes (CSVs) Cluster Shared Volumes (CSV)s are supported only for the following Replay Manager extensions: • • Local Volumes Hyper-V 11 Requirement Description NOTE: On Windows 2008 R2, Replay Manager Local Volumes backup schedules for a cluster shared volume (CSV) execute on all nodes of the cluster on which a Replay Manager Service is installed. However, the backup job executes successfully on only one node in the cluster. Storage Center • • • Storage Center 5.5 or later Data Instant Replay For remote replications of Replays, Remote Instant Replay NOTE: Data Instant Replay and Remote Instant Replay are standard features in Storage Center 6.5.1 or later. Both features must be licensed. VMware Backing up and restoring VMware storage requires the following: • • • CITV virtual appliance (version 1.0.1 or later) running the Replay Manager Service for VMware (RMSV) vCenter server (5.0 or later) VMware vSphere hosts (version 5.0 or later) managed by the vCenter Server For information on deploying a CITV virtual appliance with Replay Manager Service for VMware, refer to the Compellent Integration Tools for VMware Administrator’s Guide. Related links Introduction to Replay Manager Exchange Verification Service The following table lists requirements for installing and using the optional Exchange Verification Service. Requirement Description Processor Any of the following processors: • • x86-32-bit x86-64-bit (AMD64-compatible only, including Intel 64) NOTE: The Itanium 64-bit architecture is not supported. 12 Requirement Description For Microsoft Exchange Server 2010 and above, the Verification Service must be installed on a 64bit machine. Operating System Any of the following Microsoft Windows operating systems: • • • • • • Microsoft .NET Framework Microsoft Windows Server 2008 Microsoft Windows Server 2008 R2 Microsoft Windows 2008 R2 Server Core Microsoft Windows Server 2012 Microsoft Windows Server 2012 R2 Microsoft Windows Server 2012 Server Core Full .+NET Framework version 4.0 NOTE: Windows 2008 R2 Server Core requires SP1 (or above) to install the full .NET Framework version 4.0 for Windows 2008 R2 Server Core. Privileges Administrative privileges are required to install Replay Manager Verification Service on a Microsoft Server. Replay Manager Management Tools The following table lists requirements for installing and using the Replay Manager Management Tools. Requirement Description Processor Any of the following processors: • • x86-32-bit x86-64-bit (AMD64-compatible only, including Intel 64) NOTE: The Itanium 64-bit architecture is not supported. Operating System Any of the following Microsoft Windows operating systems: • • • • • • • Microsoft .NET Framework Microsoft Windows Server 2008 Microsoft Windows Server 2008 R2 Microsoft Windows Server 2012 Microsoft Windows Server 2012 R2 Microsoft Windows Vista Microsoft Windows 7 Microsoft Windows 8 Full .NET Framework version 4.0 13 Requirement Description Windows PowerShell Replay Manager 7.7.1 Command Set requires Windows PowerShell version 2.0 or 3.0. Replay Manager Ports This section specifies the ports required for Replay Manager. Inbound Ports Replay Manager requires the following inbound ports for the Microsoft Windows server: Port Function 27444 Used as the listening port for the Replay Manager Service for Windows. Allows communication between the Replay Manager Explorer and Replay Manager Service, as well as communications between cluster nodes. 29176 Used as the listening port for the Exchange Verification Service. NOTE: Port 29129 is used by the Replay Manager Service for Windows to communicate with the Replay Manager provider. This port should not be opened on the firewall—the communication is between the local service and the local provider only. Outbound Ports Replay Manager requires the following ports to be opened on the host-based firewall for traffic initiated from the Microsoft Windows server: Port Function 443 Used to activate a Replay Manager license using the Internet, and to communicate with the Storage Center. 3260 Used by the Microsoft iSCSI Software Initiator to make an iSCSI connection to Storage Center. IPv6 Support Replay Manager supports IPv6 addresses for the following connections. Type Supported Connection(s) Windows • • VMware 14 • Replay Manager Explorer to Replay Manager Service Windows Replay Manager PowerShell snapin to Replay Manager Service Windows Replay Manager Explorer to Replay Manager Service VMware (RMSV) Type Storage Center Supported Connection(s) • Replay Manager PowerShell snapin to Replay Manager Service VMware (RMSV) • Replay Manager Service and Provider to Storage Center (version 6.3.10 or later) Replay Manager Service VMware (RMSV) to Storage Center • NOTE: Storage Center must be properly configured for IPv6. Since Storage Center does not support the discovery of IPv6 addresses, Replay Manager cannot auto discover a configured IPv6 address. You will need to enter the IPv6 address or DNS host name of the Storage Center. For information on configuring Storage Center for IPv6 addressing, refer to the Storage Center System Manager Administrator’s Guide. 15 Installing Replay Manager Components 2 This chapter provides the instructions for installing the Replay Manager Service and Replay Management Tools, and describes how to install and configure the Verification Service and HTTP Proxy Service. Licensing for Replay Manager For the purpose of licensing, Replay Manager is considered a part of the Application Protection Manager Suite. During the trial period, you can use all features of Replay Manager by leaving the Product Serial Number field in the License tab blank. The License tab in Replay Manager will display the message "Evaluation Copy. Product will expire in X days.", where X is the number of days left in the trial. NOTE: Even if the application license has been applied or activated, Replay Manager will display the "Evaluation Copy" message until the trial period expires. Figure 1. After the trial period is over, the License tab message changes to show the true license status of Replay Manager. 16 Figure 2. For Replay Manager installations that have been updated to the latest version, the license from the previous version will carry over to the new version. For new implementations, you must purchase a license for the “Application Protection Manager Suite” from Dell. For the purposes of licensing, Replay Manager is considered part of Application Protection Manager. Install Replay Manager Service for Windows Install the Replay Manager Service for Windows on each Windows server containing a Microsoft Windows application storage component to be backed up, including all nodes in a clustered-server environment. 1. Download the Replay Manager Service installation package from the Dell portal (www.dell.com/ support). 2. Double-click the Replay Manager Service installation package (ReplayManagerServiceSetup_version.msi). The Replay Manager installation welcome page appears. 3. Click Next. The License Agreement page appears. 4. Review the terms of the license agreement. If agreed, select I accept the terms in the license agreement, and click Next. The Destination Folder page appears. 5. Click Next to accept the default destination folder location or click Change to select a different location. The Feature Selection page appears. 6. Select the extensions to install, and click Next. The Change Service Account page appears. 7. Select one of the following: • • 8. 9. Local System Account: Select this option to run the Replay Manager Service as a stand-alone service. This Account: Select this option to run the Replay Manager Service in a clustered environment. Specify a Windows account under which to run the Replay Manager Service. Enter the user name and password for the account. NOTE: Run the Replay Manager Service using a domain user account that is part of the local admin group. Make sure that the account has sufficient privileges for Replay Manager to access application components. In addition, the account must have read/write permissions to any network share to which you intend to copy backup set data. Click Next. The InstallShield wizard presents a summary screen. Click Install. The InstallShield wizard installs Replay Manager and all selected features. When installation is complete, the Installation Complete page appears. 17 10. Click Finish to complete the installation. After installing Replay Manager Service for Windows, the service automatically starts. View and manage the service with the Microsoft Windows Services Management dialog box. Installing Replay Manager Service for VMware The Replay Manager Service for VMware is offered as part of the Compellent Integration Tools for VMware (CITV). For step-by-step instructions for installing and configuring a CITV virtual appliance with Replay Manager Service for VMware, refer to the Compellent Integration Tools for VMware Administrator's Guide. After installing and configuring Replay Manager Service for VMware with CITV, install the Replay Manager Management Tools on a PC or server that will manage the Replay Manager Services. Install Replay Manager Management Tools Install the Replay Manager Management Tools on a PC or server that will be managing the Replay Manager Services. NOTE: If you install the Replay Manager Management Tools on a server running Windows Server Core, only the Replay Manager Command Set is installed. 1. Download the Replay Manager Management Tools installation package from the Dell portal (www.dell.com/support). 2. Double-click the Replay Manager Management Tools installation package (ReplayManagerManagementSetup_version.msi). The Replay Manager installation welcome page appears. 3. Click Next. The License Agreement page appears. 4. Review the terms of the license agreement. If agreed, select I accept the terms in the license agreement, and click Next. The Destination Folder page appears. 5. Click Next to accept the default destination folder location or click Change to select a different location. The Custom Setup page appears. 6. Select the features to install, and click Next. The Ready to Install the Program page appears. 7. Click Install. The InstallShield wizard installs the selected Replay Manager Tools. When installation is complete, the InstallShield Wizard Completed page appears. 8. Click Finish to complete the installation. After installing the Replay Manager Management Tools, use the Replay Manager Explorer to add and configure the Replay Manager Services you need to manage. Related links Adding and Configuring Servers and Hosts 18 Install Replay Manager Service for Windows on Windows Server Core Use the following procedure to install Replay Manager Service for Windows on either Windows Server 2008 R2 Server Core or Windows Server 2012 Server Core. 1. Download the Replay Manager Service installation package from the Dell portal (www.dell.com/ support). 2. From a command prompt, run the Replay Manager Service installation package (ReplayManagerServiceSetup_version.msi). 3. Follow the installation procedure described in Install Replay Manager Service for Windows. Installing and Configuring the Verification Service for Exchange Replay Manager provides a Verification Service that can be used to verify Exchange data during backup and restore operations. Once installed, the Verification Service is listed in the Microsoft Management console under Services. Install the Verification Service for Exchange Install the Verification Service on a server other than the Microsoft Exchange Server; the Verification server must have visibility to the same Storage Center used by Microsoft Exchange Server. NOTE: Different Microsoft Exchange versions are not compatible. To use the Verification Service for more than one Exchange version, install one instance of the Verification Service for each database version on separate machines. Once a Verification Service has been used to verify a database, it cannot be used to verify another version of the database. 1. Download the Replay Manager Verification Service installation package from the Dell portal (www.dell.com/support). 2. Double-click the ReplayManagerVerificationSetup.msi file to start the installation, and follow the instructions given by the installation wizard. After installing the Verification Service, configure the Replay Manager to use the Verification Service during backups and restores of Exchange data. Related links Configure the Verification Service Configure the Verification Service After installing the Replay Manager Verification Service on the server, configure the Replay Manager to use the Verification Service for backups and restores of Microsoft Exchange Servers. 1. Start the Replay Manager Explorer, and connect to the Exchange server for which you want to verify backup and restore operations. 2. Click Configure, and click the Exchange Verification tab. 3. Specify the following: • Verification Server Host Name: Enter the host name or IP address of the server on which the Replay Manager Verification Service is installed. 19 • Verification Server Service Port: Enter the service port for communications between Replay Manager and the Replay Manager Verification Service. Unless a conflict would result, use the default service port value of 29176. • Lower LUN Limit and Upper LUN Limit: Enter a range of LUNs to use for mapping volumes to the Verification Service host. If no range is specified, Replay Manager uses all available LUNs; Windows allows an upper limit of 254 LUNs. • 4. 5. Storage Center Server Definition: Select the Verification Server Host Name for each Storage Center. Click Test Server. Replay Manager attempts to locate and validate the host name. When successful, a green indicator button appears with Verification server successfully tested. Click Save. Using Replay Manager Service on Clustered Servers Although the Microsoft Volume Shadow Copy Services (VSS) is not a cluster-aware service, Replay Manager Service for Windows can be used in a Windows clustered-server environment. For general guidelines on Windows server clusters and storage, see: technet.microsoft.com/en-us/ library/hh831579.aspx NOTE: For upgrading Replay Manager on servers in a Windows Server 2008 cluster, Replay Manager can be upgraded (or uninstalled) on a node only when the Distributed Transaction Coordinator (DTC) Service is active on the node. For a first-time installation of Replay Manager, the DTC need not be active on the node during installation. Follow these guidelines to install and configure Replay Manager on server nodes in a cluster: • Run the Replay Manager Service using a domain user account that is part of the local admin group. • Install a Replay Manager Service for Windows on each server node in the cluster. • If using the Verification Service for Microsoft Exchange, install the Verification Service on a machine outside the cluster. • If updating Replay Manager Services, first shut down Replay Manager Services on all the nodes in the cluster and then update the nodes one-by-one. Non-transportable snapshots created on a node can be viewed and used only by the node on which the snapshot was created. Transportable snapshots can be imported to any node. NOTE: Volume-based, non-transportable snapshots can be created using Replay Manager cmdlets only. Configure an HTTP Proxy Service Replay Manager uses HTTP channels for inter-process communication. If the Replay Manager host server is configured with an HTTP proxy service, Replay Manager Explorer may issue the following error message: Connection failed to Replay Manager Service. Verify Replay Manager Service availability To resolve the issue, configure the Proxy server using the Bypass proxy server for local addresses option. 1. On the server running Replay Manager Services, open Microsoft Internet Explorer. 2. Select Internet Options from the Tools menu. 3. Click the Connections tab. 20 4. Click LAN settings. The Local Area Network (LAN) Settings dialog box appears. 5. In the Proxy server area, select Use a proxy server for your LAN, and then select Bypass proxy server for local addresses. 6. Click OK to close the Local Area Network (LAN) Settings dialog box. 7. Click OK to close the Internet Options dialog box. 21 Getting Started 3 After installing the Replay Manager Service and Management Tools, use the Replay Manager Explorer to add and configure the servers for which you will be creating and managing Replays. Starting and Stopping the Replay Manager Explorer This section provides the procedures for starting and stopping the Replay Manager Explorer. Start Replay Manager Explorer Use the following method to start the Replay Manager Explorer. Start the Replay Manager Explorer application. The method for starting the Replay Manager Explorer differs slightly between Windows Server versions. The Replay Manager Explorer opens. Stop Replay Manager Explorer Use the following method to stop the Replay Manager Explorer. • Close the dialog box. or • Click the Dell logo and select Exit. The Replay Manager Explorer closes. Stopping and Restarting the Replay Manager Service This section provides the procedures for stopping and restarting the Replay Manager Service. Stop or Restart the Replay Manager Service for Windows Server 2012 Stop or restart the Replay Manager Service using the method appropriate to the Windows server version. For Windows Server 2012 or Windows Server 2012 R2: 1. Open the Services Microsoft Management Console (MMC) Computer Management tool. Hover the mouse over the lower right-hand corner of the desktop and select Start→ Administrative Tools→ Services. 2. Right-click the Replay Manager Service, and click Stop to stop the service or Restart to restart the service. 22 Stop or Restart the Replay Manager Service for VMware For information on stopping and restarting Replay Manager Service for VMware, see the Compellent Integration Tools for VMware Administrator’s Guide. Viewing Replay Manager Explorer Use the Replay Manager Explorer to add and configure servers, and then select components on the server(s) to back up and restore. Navigation Pane The navigation pane provides controls to select and configure servers and backup sets. Navigation Area Description Server Connections Displays the servers and hosts already added to the Replay Manager Explorer. To add a new server or host, click Add Server. Configuration Configures the server currently connected to the Replay Manager Explorer. Backup Sets Displays Jobs, Reports, and Queued Items for all backup sets. Backup Extensions Displays the Replay Manager backup extensions (Local Volumes, SQL Databases, Exchange Server, Hyper-V, and/or VMware Datastores and VMware Virtual Machines) available on the server or host currently connected to the Replay Manager Explorer. Related links Adding and Configuring Servers and Hosts Working with Backup Set Jobs Viewing Backup Job Reports Viewing Queued Items Toolbar The toolbar buttons provide quick access to Replay Manager options. Button Description Displays the Replay Manager options menu. (Rightclick to display the same menu.) Refreshes data in the Replay Manager Explorer. Displays application version information. 23 Button Description Sets the location of the toolbar and displays the Replay Manager options as a menu: • • Click to change the location of the toolbar to above or below the ribbon. Right-click to display the Replay Manager options menu. Explorer Pane The explorer pane content changes depending on the selection in the navigation pane: • When a Backup Extension is selected, it displays storage components and the restore points available, as well as details for a selected storage component or restore point. • When Jobs is selected, it displays all backup jobs for all backup extensions. • When Reports is selected, it displays General and Detailed reports for all backup jobs. • When Queued Items is selected, it displays all the jobs waiting to run, as well as the currently running job. • When the icon in the top left corner inside the component pane is clicked, a pull-down menu appears. It allows users to select all items, deselect all items, and invert selection. Double-clicking the icon toggles between select all and deselect all. Related links Working with Backup Set Jobs Viewing Backup Job Reports Action Pane Displays the options available based on the content in the explorer. For example, in the Backup/Restore Points explorer, the action pane displays backup and restore actions; in the Jobs explorer, it displays job actions; and in the Queued Items explorer, it displays options for filtering the Queued Items list. Adding and Configuring Servers and Hosts After installing the Replay Manager Explorer, add and configure the Windows servers or VMware hosts whose Replays are to be managed. Before adding and configuring a server or host: • Make sure Replay Manager for Windows (with applicable extensions) is installed on the server(s) to which you want to connect. • Make sure Replay Manager for VMware is configured on the CITV virtual appliance to which you want to connect. NOTE: To create backup sets and expose view volumes successfully on a virtual server, a direct Storage Center connection is required. 24 Adding and Organizing Servers and Server Folders Create folders to logically organize server and host connections. The folder structure can be modified before or after adding servers or hosts. Folders can be renamed and removed after creation using the context menu options. Add a Windows Server or CITV Virtual Appliance to the Replay Manager Explorer Use the Connect To Server dialog box to specify the Name/IP Address of the server or CITV virtual appliance to add. 1. 2. In the Server Connections area of the navigation pane, click Add Server. The Connect To Server dialog box appears. Enter the server connection information, and click Connect. • Name/IP Address: (Required) Enter the name or IP address of the target server. • 3. Server Alias: (Optional) Enter an alias for the server. If specified, the Server Alias is displayed in the list of server connections. When prompted for logon information: • For Windows servers: provide an administrator user name and password for the server. • 4. For a CITV virtual appliance: provide the user name and password with administrator role for the VMware vCenter server configured in the CITV Appliance (not the CITV user name and password). For example, administrator@vsphere.local. Click OK. The Replay Manager Explorer connects to the named Windows server or CITV virtual appliance, and displays the Configure Server dialog box. Related links Configure Servers Rename a Server or Host Use the Rename Server dialog box to change the name of a server or host. 1. In the Server Connections area of the navigation pane, right-click the server to rename and select Rename [ server ]. The Rename Server dialog box appears. 2. Enter a new Server Alias, and click Rename. Disconnect from a Server or Host Follow these steps to disconnect from a server or host. 1. In the Server Connections area of the navigation pane, right-click the server to disconnect and select Disconnect from [ server ]. 2. Replay Manager disconnects the server. Test a Server or Host Connection In the Server Connections area of the navigation pane, right-click the server to test and select Test Connection to [ server ]. Replay Manager pings the server: • If the server responds, Replay Manager displays an informational message indicating the connection success and the server response time. 25 • If the connection fails, Replay Manager displays an error message indicating that the server did not respond. Remove a Server or Host Remove a server or host if it is no longer needed. 1. In the Server Connections area of the navigation pane, right-click the server to remove and select Remove [ server ]. 2. Click Yes to remove the server. Add a Server Folder Add folders to reorganize servers. The Replay Manager Explorer maintains the added servers in alphabetical order. 1. In the Server Connections area of the navigation pane, right-click Add Server, and click Create Folder. The Add Folder dialog box appears. 2. Enter a folder name and click Add. Move a Server or Host into a Folder Click and drag a server to a folder (a yellow arrow will appear to mark the target folder). Rename a Server Folder Use the Rename Folder dialog box to change the name of a folder. 1. In the Server Connections area of the navigation pane, right-click the server folder to rename and select Rename [ folder ]. The Rename Folder dialog box appears. 2. Enter a new folder name and click Rename. Remove a Server Folder The Remove Folder option removes a server folder and all objects within the folder. 1. If necessary, remove all subfolders and servers from the server folder before removing the folder: a. In the Server Connections area of the navigation pane, open the server folder to display the contents. b. Use drag-and-drop to move all servers and subfolders out of the folder, either to the root or another server folder. 2. Right-click the server folder to remove and click Remove [ folder ]. 3. Click Yes to permanently delete the server folder and all contained objects. Configure Servers Once a server is added, configure the server using the Configure Server dialog box. Server configuration includes activating a license key, associating Storage Center(s) and Storage Center Servers with the server, enabling notifications, and setting options. Activate a Product Serial Number for a Server Use the following procedure to activate the product license by phone or Internet. The functionality can be evaluated for 30 days by leaving the Product Serial Number field blank. 1. In the Server Connections area of the navigation pane, connect to the server to configure. 2. In the Configuration area of the navigation pane, click Configure Server. 26 3. Click the License tab. NOTE: Activating a connection to a CITV virtual appliance configured with Replay Manager Service for VMware requires an Enterprise-level Replay Manager License. An Enterprise-level Replay Manager License has a format of CVSSP-999-xxxx-xxxxxxxxxxxx. 4. Activate the product license. Activate by Internet: a. Enter the Product Serial Number, and select Activate via Internet. b. Click Request Confirmation. The system requests confirmation from Dell and then displays a message indicating that the license has been activated for this product. Activate by Phone: a. Enter the Product Serial Number, and select Activate via Phone. The Host ID and Confirmation Number fields are displayed. b. Go to the Dell portal (dell.com/support) to locate a support telephone number for your region. Call Dell support and provide the product serial number and server host ID for the installation. Dell support provides a confirmation number. c. Enter the Confirmation Number, and click Activate. Activate for Evaluation: Leave the Product Serial Number field blank. The system displays a warning to obtain a valid license number within 30 days. During those 30 days, Replay Manager is fully functional. When the evaluation license expires, existing backups are retained, but no new backups can be created. In addition, existing backups are not automatically expired by Replay Manager. Add or Modify Storage Centers for a Server or Host Servers are not available for management until they are defined in the System Configuration tab. NOTE: Modification is only available for Microsoft extensions. 1. In the Server Connections area of the navigation pane, connect to the server to configure. 2. In the Configuration area of the navigation pane, click Configure Server. 3. Click the System Configuration tab. Add a Storage Center a. Select an existing Storage Center in the Systems list or click Add New System to add a Storage Center. NOTE: Replay Manager cannot auto discover IPv6 addresses. To add a new Storage Center entry that uses an IPv6 address, enter the IPv6 address or DNS host name of the Storage Center. b. Enter the logon Host, User Name, and Password for the Storage Center. The user must have Administrator or Volume Manager privileges for the Storage Center. c. Click Add. CAUTION: If reconfiguring a Storage Center user from an Administrator to a Volume Manager user, restores may fail if the new Storage Center user does not have access to the view volumes previously created by Replay Manager on the Storage Center. To ensure the Volume Manager user can access the view volumes, either add the Replay Manager VSS subfolders to the Volume Manger’s user group, or move the view volumes into a folder associated with that user group. 27 NOTE: Storage Center version 6.1 or later is required to specify a Volume Manager user. Designate the Replay Manager Server (Windows Servers Only) a. After adding the Storage Center, click the Defined Storage Center to designate it as the Replay Manager server. b. Click inside the This Server field and select the Replay Manager server from the drop-down menu. c. Click Update. Remove a Storage Center a. In the Defined Systems list, select the Storage Center you want to remove. b. Click Remove. Set Up Notifications for a Server or Host Configure notification services to send an email to designated recipients when snapshot creation is completed. Anti-spam filters may require adjustment to ensure notification emails are not blocked by the email server. NOTE: For servers that are members of a cluster, the notification configuration is common for all servers in the cluster. Any server notification information entered overwrites notification information for all servers in the cluster. When notifications are received, the individual server name for which the notification was generated is automatically included in the subject line of the email. 1. In the Server Connections area of the navigation pane, connect to the server to configure. 2. In the Configuration area of the navigation pane, click Configure Server. 3. Click the Notifications tab. 4. Set up notifications: 5. • SMTP Server: Enter the Simple Mail Transfer Protocol (SMTP) server for the system. • From: Enter the email address to use as the sender. • To: Enter one or more email addresses that will be sent notifications. Separate addresses using commas (,). • Subject: Enter subject text to use for notifications. If a subject is specified, the node that generated the notification is included in the body of the email only, preceded by "Creation Host:" If no subject is specified, the subject text is automatically generated based on the backup set name, and includes the node name of the server that generated the notification. • Notify on success: If selected, sends an email notification for each successful snapshot. • Notify on verification failure (Available only for Exchange Stores extensions): If selected, sends an email notification for each Exchange verification failure. • Notify on failure: If selected, sends an email notification for each failed snapshot. To send an email to test the notification settings, click Send a Test Email. NOTE: If the test email is not successful, make sure the SMTP server has the correct relay permissions. This is especially important when sending email to an external email address. Set Replay Manager Options for a Server or Host Use the following procedure to configure the LUN mappings and the Storage Center connection timeout for the server or host. 1. In the Server Connections area of the navigation pane, connect to the server to configure. 2. In the Configuration area of the navigation pane, click Configure Server. 3. Click the Options tab. 28 4. Set the following options: • Backup Set Copy Path: Use this option to make a copy of the Replay Manager backup set data (XML and other files) at another location. The copy can be used to restore the data if the original volume containing the backup set data becomes lost. Moreover, if the copy is placed on a Storage Center volume, the Storage Center can be used to replicate the volume to a remote Disaster Recovery (DR) site for additional safekeeping. By default, backup set information is not copied to another location. • Mapping LUN Range (Low/High): Use these fields to specify a range of LUNs to be used by Replay Manager to map volumes back to a server. Default is 1 through 254. • Storage Center Connection Timeout (sec): Use this option to set a timeout value in seconds for the Replay Manager connection time to the Storage Center. The default is 300 seconds. NOTE: Replay Manager first attempts to expire Replays without mapping the Replay to a server. If Replay Manager cannot expire the unmapped Replay, it maps the Replay back to the server to expire the Replay. In this case, the number of available LUNs must be equal to or greater than the total number of unexpired Replays managed by Replay Manager. If no LUNs are available, backups will fail and Replay Manager will be unable to expire transportable snapshots. 29 Backing Up and Restoring Data 4 This section provides an overview of the backup types, describes how to create and run backups, and identifies the steps for restoring data. Using the Replay Manager Explorer Use the Replay Manager Explorer to define backup sets, create and run backups, view and manage available restore points, and restore component data from an available restore point.. Display Storage Components and Restore Points Replay Manager Explorer displays storage components and restore points for selected data sources. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, click the backup extension to view its storage components and restore points. View Component Details Replay Manager Explorer presents the details of the selected component(s) in tabular format on the Component Details tab. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, click the backup extension to view its storage components and restore points. 3. In the center pane, check the box to the left of one or more components. 4. In the details pane, click the Component Details tab. Component details appear. The following table describes the content in the Component Details tab. Replay Manager Extension Details Local Volumes For each volume selected for backup in the Local Volumes area, Replay Manager displays the following: • • • Exchange Stores For each selected mailbox database, Replay Manager lists the following: • • 30 Drive/mount point Label Disk serial number and product ID Server/path location Affected volume mount point and volume label Replay Manager Extension Details • SQL Databases Disk serial number and product ID For each selected database, Replay Manager lists the following: • • • Server/path location Affected volume mount point and volume label Disk serial number and product ID NOTE: Only the server/path location is displayed for components stored on SMB file shares. Hyper-V Guests For each selected VM, Replay Manager lists the following: • • • Server/path location Affected volume mount point and volume label Disk serial number and product ID NOTE: Only the server/path location is displayed for components stored on SMB file shares. VMware Datastores For each selected datacenter inventory path, Replay Manager lists the following: • • • VMware Virtual Machines Host name Label Disk serial number and product ID For each selected virtual machine, Replay Manager lists the following: • • • Affected Datastore inventory path Label or raw device mapping (RDM) name Disk serial number and product ID View Restore Point Details The Restore Point Details tab provides the details for the restore point, including the scheduling information, backup type and backup extension selected, and the current status. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, click the backup extension to view its storage components and restore points. 3. Select one or more volumes or storage components to display restore points. 4. Click the restore point to display details 5. In the bottom of the display, click the Restore Point Details tab. The following table describes the restore point details. 31 Item Description Name Name of the backup set to which the restore point belongs. Backup Set ID Unique ID for the backup set. Snapshot Set ID Unique ID for the backup job. Created Date and time the backup set job was created. Completed Date and time the backup set job was completed. Time Taken Amount of time taken to complete the backup job. Options Lists options for the backup job. Notes Displays the text of the restore point note if a note was created. This field is also displayed for copy operations. The field is not displayed if the restore point does not have a note. Components Lists components included in the restore point. Extension Lists the backup extension by which the restore point was created. Backup Type Shows the backup type: Copy (the default) or Full. Retention Policy Shows the retention policy for the restore point. Status Shows the status of the restore point: • • • • 32 Available: Restore point is available for restore operations, including transporting the restore point to another server. For Exchange components that were backed up with the Verify Data option enabled, shows the verification status in parentheses. For example, "(Verified)" or "(Not Verified)." Imported: Restore point has been accessed. When the status is Imported, the restore point cannot be transported to another server. Imported and Exposed: Restore point is exposed as a local drive or mount point on the server. Failed: Restore point has not been created because of an error. Backup State Shows the state of the backup job: Successful or Failed. Snapshot Type Shows Legacy - NonTransportable when target VM is created on SMB share. Item Description Schedule If scheduled, shows a brief description of the schedule. Related links Add a Note to a Restore Point Edit a Note for a Restore Point View a Restore Point Report The Restore Point Report shows the run time messages for the backup job that created the restore point. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, click a backup extension to view its storage components and restore points. 3. Select one or more volumes or storage components to display restore points. Right-click the name of a server and select Select All Children to select all components listed for a server. 4. Click the restore point to display a report. 5. In the bottom of the display, click the Restore Point Report tab. Understanding Backup Types A Replay Manager backup can be either a Windows VSS backup or a VMware backup. Windows Backup Types For Windows applications (Exchange, SQL Server, and Hyper-V), Replay Manager creates backups using the Microsoft Volume Shadow Copy Services (VSS). There are two types of VSS backups: • Copy backup backs up all files, including all application and log files on the selected volume(s). All information on which files were changed or deleted is preserved; therefore, copy backups do not affect the sequence of incremental and differential backups that might happen independent of the copy backup. • Full backup may truncate transactional log files after the backup finishes depending on the application. Once all transactions from a log are applied to the database, the database sets a checkpoint (or a marker) to the last committed transaction. Once the checkpoint is set, the logs that have been applied may be truncated or deleted. By default, Replay Manager Service for Windows takes VSS copy backups. SQL Server transaction logs are not truncated with either a copy or full backup. NOTE: If backing up Exchange data and using a third‐party backup application such as Windows Backup, NetBackup, or BackupExec, it is important to understand which application will handle the transaction logs: Replay Manager, or the third party backup application. If you currently use any type of incremental schedule within your backup application, remember that the backup application relies upon the transaction logs to create a successful backup. If Replay Manager is truncating logs in a full backup, then the transaction logs would not be available to the third party application. Related links Summary of Backup Set Options 33 VMware Backup Types During backups of VMware datastores and virtual machines, Replay Manager Service for VMware takes a temporary VMware snapshot. Backup set options specific to VMware include the following: • If the Include virtual machine memory in vSphere snapshot option is selected in the backup set definition, the backup includes the internal state of the virtual machine. • If the Create Storage center Replay of Physical RDMs option in selected in the backup set definition, the backup includes the physical mode raw device mappings (pRDMs). NOTE: Since vSphere cannot create a VMware snapshot of physical RDMs, the physical RDM Replays are unlikely to be consistent with the Replay containing the .vmdk file for the same virtual machine. NOTE: Windows guest virtual machines that store data for VSS aware applications (like SQL Server or Exchange) on physical RDMs, or iSCSI volumes mapped directly to the guest, may fail to create snapshots when using the VMware Virtual Machines backup extension. This is a known issue with Windows VSS snapshot integration and VMware snapshot creation. If a failure occurs, use the vSphere Client to change the value of the disk.EnableUUID parameter to FALSE. For further instructions, see: http://kb.vmware.com/selfservice/microsites/search.do? language=en_US&cmd=displayKC&externalId=1031298 NOTE: Including virtual machine memory can significantly increase the time it required to create a snapshot and may cause the backup creation to take longer than expected. Related links Summary of Backup Set Actions Guidelines for Creating Backup Sets Replay Manager creates a Replay based on a backup set. A backup set is assigned a unique ID. It defines: • Backup Data: One or more volumes or application components included in the backup. • Backup Set Options: Options for the backup, such as the backup type and expiration settings. Guidelines for Backup Sets in VMware Datacenters Modifying components or options, moving or deleting components, and renaming source components requires the creation of a new backup set. To avoid needing to frequently re-create backup sets to account for component changes, create a separate backup set for VMware components that are likely to be deleted, moved, or renamed. • Renaming source components breaks the association between source data and backup set. If a source component included in a backup set is renamed, the backup set will fail. For this reason, when source components are renamed in any way (renamed server or datastore, renamed database, renamed VM, and so on), create a new backup set that includes the renamed components. • Moving components between VMware datacenters causes backups to fail. If a component included in a backup set is moved between VMware datacenters, the backup set is unable to backup data at the original location and the backup job fails. Moving source components within a VMware datacenter will not cause failures. • The existence of VMs with non—unique names within the same datacenter cause backups to fail. If two or more source components included in a backup set have the same name, the backup set will fail. For this reason, make sure all source components in each datacenter have unique names. 34 Guidelines for Backup Jobs Follow these guidelines when working with backup jobs. Replay Manager queues a maximum of ten jobs at a time. For this reason, do not submit more than ten backup jobs (using a schedule, a script, or manually) at a time. • If the queue reaches more than five jobs, warning events are logged in the Windows Event Log. • If the queue reaches ten jobs, the excess jobs are discarded and an error status is posted to the Windows Event Log indicating that the queue has stopped accepting jobs. Replay Manager does not check the number of simultaneously scheduled jobs when creating or modifying backup set schedules. To prevent a new schedule from causing more than 10 overlapping jobs, use the Backup Job Queue and the Backup Schedule Run Time Report. In addition, follow these guidelines when creating schedules for backup jobs: • Although a backup snapshot completes in seconds, the entire backup snapshot process — from temporarily freezing all application IO, taking the snapshot, and then releasing all application IO - can take significant time to process depending on the applications in use. It can also take time to apply a retention policy. For this reason, make sure that a scheduled backup can finish before another backup is scheduled to start. • For large volumes and components, Dell recommends scheduling backups during off hours. • At present, Replay Manager does not support backups for Storage Center Live Volumes. • At present, Replay Manager Services for VMware (RMSV) does not support the Front-End SAS interface. Related links View Queued Items Display the Backup Schedule Run Time Report Backing Up a Boot Volume (LUN 0) In some instances, backing up a boot volume may fail because the Virtual Shadow Copy Service (VSS) cannot suspend all IO on the volume. Therefore, do not use Replay Manager to back up boot volumes. To back up boot volumes, create a Storage Center Replay of the boot volume. Guidelines for Scheduling and Expiring Replays Replays allow a site to restore data from a specific point-in-time. When planning schedules and expiration settings for Replays, take care to balance the point-in-time restore requirements with the amount of resources consumed by unexpired Replays. That is, do not create Replay schedules and expiration settings that allow unexpired Replays to consume a disproportionate amount of Storage Center resources. Extension-Specific Best Practices Before using Replay Manager to create backup sets, schedule backups, and restore data, see the best practice guidelines. These guidelines provide guidelines specific to each available Replay Manager backup extension. Related links Backing Up Replay Manager Data Installing and Configuring the Verification Service for Exchange 35 Summary of Backup Set Actions This table lists actions available for creating and managing backup sets. Backup Set Actions Action Description Refresh Components Refreshes the component display. Create Backup Set Creates a backup set of the selected components. Suspend Schedule Suspends the schedule for the selected backup set. Resume Schedule Resumes a backup set schedule that is suspended. Modify Schedule Modifies an existing backup set schedule. Delete Schedule Deletes a backup set schedule. Run Now Immediately submits and runs a job for the selected backup set. Modify Settings Modifies settings for an existing backup set. (Microsoft extensions only) Delete Backup Set Deletes the selected backup set. Modify Components Modifies the components of a backup set. Prepare for Script Creates a sample set of PowerShell cmdlets for submitting the selected backup set for execution. Copy and paste the cmdlets into a script. Restore Restores the data in a restore point. Not available for all backup extensions and database types. Resync Allows for a fast recovery for a restore point. Not available for Hyper-V, or for restore points containing SQL system databases or Cluster Shared Volumes (CSVs). Only available for Windows 2008 R2+ and requires Microsoft hotfix KB2877115. Expose Exposes the selected restore point to the specified target and mount path. Unexpose Removes the mount points (access paths) from the server. Unimport Unmaps the view volumes related to that restore point from the Storage Center to the server. Delete Restore Point Removes the selected restore point(s) from Replay Manager and the corresponding Replays from Storage Center. Force Keep Ensures that the selected restore point(s) will not be automatically deleted, regardless of the backup set’s retention policy. Add Notes Adds a note to a restore point. The note text is displayed on the Restore Point Details tab. This field is limited to 255 or fewer characters. Transport to Server Moves the restore point and its metadata to a compatible Replay Manager server. 36 Summary of Backup Set Options This table lists the backup options displayed when you create a backup set. Summary of Backup Set Options Backup Option Description User Defined Name Enter a name for the backup set or accept the default. The user‐defined name is displayed as the Replay description in Storage Center. However, note that on the Storage Center, the name is truncated to 31 characters in length. In RMS, the name is truncated and limited to 256 characters. Selected Items Displays components to be included in the backup set. Delete Old Restore Points Select this option to determine when old restore points are deleted. Restore points can be deleted based on the number of restore points to retain or the number of days to retain a restore point. Old restore points are deleted when the backup set is run based on the selected criteria. NOTE: Because Replays (old backup sets) may consume LUNs and storage, make sure you set the Delete Old Restore Points option such that Replays are removed from the Storage Center. VSS Full Backup When available, select this option to create a VSS full backup. Note that during a VSS full backup, transaction logs may be truncated and may be deleted after the backup completes depending on the application. The default is to create a VSS copy backup. Notes: • • • Run Exchange Verification Select this option only when using the Exchange Server data verification service. Then select from the following: • • • Include virtual machine memory in vSphere snapshot For SQL Server: Transaction logs are not flushed. For SQL Server: You cannot take a full backup of a read-only database such as a replica database. Microsoft SQL Server only supports copy-only backups of read-only databases. For Exchange Server 2007: If you do not select VSS Full Backup, Exchange generates Windows Event Log errors when the backup completes successfully. The errors can be ignored. Verify Mailbox Databases and Transaction Logs: Select this option to verify mailbox databases and transaction logs. Verify Transaction Logs Only: Select this option to verify only the mailbox transaction logs. If the component to be verified is not a Storage Center volume, the verification and corresponding backup operation will fail. Throttling IO for Database Verification: Select this option to specify the number of IOs at which to throttle (one-second pause) IO. For VMware backup extensions only. Select this option to include a dump of the internal state of the virtual machine in the backup. NOTE: Opting to include virtual machine memory in the backup can cause backups to take more time to complete. 37 Backup Option Description Create Storage Center For VMware virtual machines only. Select this option to include physical Replay of physical RDMs mode raw device mappings (pRDMs) in the backup. NOTE: Since vSphere cannot create a VMware snapshot of physical RDMs, the physical RDM Replays are unlikely to be consistent with the Replay containing the .vmdk file for the same virtual machine. NOTE: Windows guest virtual machines that store data for VSS aware applications (like SQL Server or Exchange) on physical RDMs, or iSCSI volumes mapped directly to the guest, may fail to create snapshots when using the VMware Virtual Machines backup extension. This is a known issue with Windows VSS snapshot integration and VMware snapshot creation. If a failure occurs, use the vSphere Client to change the value of the disk.EnableUUID parameter to FALSE. For further instructions, see: http://kb.vmware.com/selfservice/microsites/ search.do?language=en_US&cmd=displayKC&externalId=1031298 Backup Type Select from the following: • • • Run now: Creates a backup set without a schedule and immediately submits a backup job. Schedule for later: Creates a backup set and allows you to schedule the backup for a later time. Click Modify to define a schedule for the backup set. Not Scheduled: Creates a backup set without a schedule. This option can be used to create a placeholder backup set to be configured later. Related links Guidelines for Scheduling and Expiring Replays Creating and Running Backups This section provides the procedures for creating and scheduling backup sets, and running backup jobs. Backups can be set to run once, scheduled for recurrence at the frequency specified during backup set creation, or using the Not Scheduled option, can be created as a place holder for future scheduling. Related links Guidelines for Backup Jobs Create and Run a Backup Now Follow these instructions to create the backup set and immediately submit the backup job for execution. Running a backup job outside its normal window will impact a retention policy if the backup set is set to only keep a certain number of restore points. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. Select components to include in the backup set. Right‐click the name of a server and select Select All Children to select all components listed for a server. Verify backup selections by viewing the Component Details. 4. In the Backup area of the action pane, click Create Backup Set. The Create Backup Set dialog box appears. 5. In the User Defined Name field, type in a name or use the name suggested. 38 6. Select backup job options. 7. In the Backup Type area, select Run Now. 8. Click Submit. The job is listed in the Backup Jobs display. When the backup completes, a summary report is listed in the Reports display. Related links Summary of Backup Set Options Create and Schedule a Backup Follow these instructions to create a backup set and submit the backup job for execution at the scheduled time(s). For recurring schedules, you can additionally configure the frequency and interval at which backups jobs are run. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. Select the components to include in the backup set. Right‐click the name of a server and select Select All Children to select all components listed for a server. Verify backup selections by viewing the Component Details. 4. In the Backup area of the action pane, click Create Backup Set. The Create Backup Set dialog box appears. 5. In the User Defined Name field, type in a name or use the name suggested. 6. Select backup set options. 7. In the Backup Type area, select Schedule for later, and click Modify to set up the schedule. The Backup Schedule dialog box appears. 8. Set up a schedule. Note that the time scheduled for a backup is based on server time, which is shown in the upper right of the dialog box. a. In the Schedule Type area, specify the schedule type. One Time: Select this option to schedule one occurrence of the backup job, and then specify the date and time for the backup job in the One-Time Occurrence area. Recurring: Select this option to set up a recurring schedule for the backup job. b. For recurring backups, select the frequency options for the backup schedule. 9. When you have finished setting up the schedule, click OK. 10. Click Submit. The job is listed in the Backup Jobs display. When the backup is finished, a summary report is listed in the Reports display. NOTE: To set up overnight schedules, click Exclude Time Range and then specify the range of time to exclude from the schedule. For example, to create an overnight schedule that runs from 5 PM to 8 AM, click Exclude Time Range and then specify 8 AM as the Starting at time and specify 5 PM as the Ending at time. The backup schedule will begin at 5 PM of the current day and stop at 8 AM the following day. Related links Summary of Backup Set Options 39 Managing Existing Backup Sets After a backup set is created, Replay Manager lists it in the Replay Manager Explorer main display and the Replay Manager Jobs display. The backup set settings and schedules can be managed from either display. Related links Working with Backup Set Jobs Run an Existing Backup Set Now Use this procedure to immediately run a backup set job. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. In the explorer pane, select an existing backup set to run. 4. In the Backup Set area of the action pane, click Run Now. If warned that the action will execute the current backup outside of a schedule, click Yes. A backup set job is created and immediately submitted to the queue for execution. Modify Settings for an Existing Backup Set Use the Modify Backup Set dialog box to modify the options for a selected backup set. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. Select an existing backup set to modify. 4. In the Backup Set area of the action pane, click Modify Settings. The Modify Backup Set dialog box appears. 5. Modify options for the backup set. Related links Summary of Backup Set Options Modify Schedules for an Existing Backup Set Use the Modify Backup Set dialog box to change the schedule for an existing backup set. 1. When the Modify Backup Set dialog box is displayed, select Schedule for later in the Backup Type area, and click Modify. 2. Set up a schedule. Note that the time scheduled for a backup is based on server time, which is shown in the upper right of the dialog box. a. In the Schedule Type area, specify the schedule type. One Time: Select this option to schedule one occurrence of the backup job, and then specify the date and time for the backup job in the One-Time Occurrence area. Recurring: Select this option to set up a recurring schedule for the backup job. b. For recurring backups, select the frequency options for the backup schedule. 3. When you have finished setting up the schedule, click OK. 4. Click Submit. 40 Replay Manager creates and schedules the backup job. The job is listed in the Backup Jobs display. When the backup is finished, a summary report is listed in the Reports display. NOTE: To set up overnight schedules, click Exclude Time Range and then specify the range of time to exclude from the schedule. For example, to create an overnight schedule that runs from 5 PM to 8 AM, click Exclude Time Range and then specify 8 AM as the Starting at time and specify 5 PM as the Ending at time. The backup schedule will begin at 5 PM of the current day and stop at 8 AM the following day. Add or Remove Components from an Existing Backup Set (Microsoft Extensions Only) Follow these steps to add or remove components from an existing backup set. This function is only available for Microsoft environments. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. In the explorer pane, select an existing backup set. 4. In the Backup Set area of the action pane, click Modify. The Modify Backup Set dialog box appears. • To add a component, click Add Component. • To remove a component, click Remove Component. Delete a Backup Set Deleting a backup set deletes all restore points for the backup set and any corresponding Storage Center Replays. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. Select an existing backup set. 4. In the Backup Set area of the action pane, click Delete Backup Set. 5. Click Yes to delete the backup set. Prepare an Existing Backup Set for a Script The Backup Script dialog box creates a sample set of PowerShell cmdlets for submitting the selected backup set for execution. Copy and paste the cmdlets into a script. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. Select an existing backup set. 4. In the Backup Set area of the action pane, click Prepare for Script. The Backup Script dialog box appears. 5. Click Copy 6. Click Close. to copy the sample cmdlets to the clipboard. 41 Managing Restore Points and Restoring Data When a backup job is successfully finished, a new restore point is listed for the backup set in the Replay Manager Explorer. A restore point is an instance of a backup. It is a point in time from which data can be exposed or restored. NOTE: Storage Center controls access to volumes based on user groups and corresponding volume folders. When restoring a volume or component, make sure to restore it to a location that maintains data security. Summary of Restore Point Actions This table lists actions for managing restore points and restoring data from a restore point. Summary of Restore Point Actions Restore Point Action Description Restore Restores a component to its original location. • • • Rename and relocate database: For SQL Server databases only, the Restore action includes an option to rename and relocate database components. If the database component is stored on an SMB file share, it can be renamed within the original SMB file share location, but cannot be relocated. Do Not Recover Database: For SQL Server databases only, the Restore action includes an option to restore without recovering the database. Authorize Updating Clustered Storage Volume (CSV) Storage Owner: For Windows Server 2008 R2 CSV components (Local Volume or Hyper‐V) only, the Restore action includes an option to update the CSV owner. NOTE: Restore is not available for Local Volume and VMware Datastores restore points. NOTE: Each time the Restore action restores backup set data, Replay Manager maps the backup data to the number of LUNs required for the restore. When the restore completes, the volumes remain mapped until the Replays expire or the restore point is unimported. NOTE: (VMware Virtual Machines restore points only) Under some conditions, restore operations do not retain the thin‐provisioned state of the component; that is, a restore operation may allocate all virtual disk space, resulting in greater than expected space consumption. Resync Allows for a faster recovery from a restore point by resetting the Storage Center volumes to the appropriate Replay. Make Writable For Windows extensions only. Makes an exposed restore point writable. Making a restore point writable removes it from Replay Manager control. Replays corresponding to restore points that have been made writable must be managed using Storage Center. Unmanage For VMware extensions only. Removes an exposed restore point from management by Replay Manager Explorer. Unmanaged Replays must be managed by Storage Center. 42 Restore Point Action Description Expose • • Unexpose • • For Windows: Exposes the restore point to the specified drive or mount path. If the component is stored on an SMB file share, the SMB expose path is automatically generated by Replay Manager and cannot be changed. For VMware: Exposes the restore point to the specified datacenter, host, and name. Use the Unmanage Restore Point option to remove the exposed restore point from Replay Manager control. Unmanaged Replays must be managed from Storage Center. For Windows: Available on Microsoft Windows Server 2008 and later operating systems only. Unexposes a non‐writable exposed restore point. For VMware: Unexposes a restore point that has not been removed from management. Add Notes Add a note to a restore point. The note text is displayed on the Restore Point Details tab. The note is also displayed in the output from a copy operation. Edit Notes Edit a note for a restore point. The note text is displayed on the Restore Point Details tab. The note is also displayed in the output from a copy operation. Unimport Available on Microsoft Windows Server 2008 and later operating systems only. Undoes the import of a transportable restore point that was previously Restored or Exposed. The restore point can then be restored or exposed to the same server or transported to another server. Delete Restore Point Deletes the selected restore point and removes the corresponding Replay(s) from the Storage Center. NOTE: Because a backup set may have multiple volumes, there may be more than one Replay for a given restore point. Force Keep / Allow Auto-Deletion Toggles between Force Keep and Allow Auto-Deletion. • • Transport to Server Force Keep: Sets the retention flag of a restore point to Never Expire. These restore points will not be automatically deleted based on the backup set’s retention policy. Allow Auto-Deletion: Removes the Force Keep flag from a Replay, allowing the Replay to be automatically deleted based on the backup set’s retention policy. For Windows extensions only: Transports a restore point to another server. Once a restore point is transported, it is removed from the source server. On the target server, the transported restore point is available under the Local Volumes extension, regardless of its source extension. Restore points can be transferred only to a server compatible with the operating system of the source server. NOTE: Transport to Server is not available for components stored on SMB file shares or VMware extensions components. 43 Related links Transport-to-Server Scenarios Rename and Restore SQL Server Components Stored on a Volume Rename and Restore SQL Server Components Stored on an SMB File Share Restore SQL Server Components without Recovering the Database Make an Exposed Restore Point Writable (Windows Extensions Only) Remove an Exposed Restore Point from Management (VMware Extensions Only) Expose a Restore Point (Windows Extensions Only) Expose a Restore Point (VMware Extensions Only) Add a Note to a Restore Point Edit a Note for a Restore Point Transport-to-Server Scenarios Transporting a restore point across different operating system versions is possible only when the file system features of the source server are compatible with the target server. When possible, Replay Manager Explorer prevents an administrator from transporting a restore point to an incompatible target server by graying out incompatible servers in the Choose Target Server dialog box. However, if Replay Manager Explorer does not have operating system information for a server, it may list a server as available when the server is not compatible with the source server. In other words, Replay Manager Explorer can include incompatible target servers in the Choose Target Server dialog box. If an administrator attempts to transport a restore point to an incompatible server (either using the Replay Manager Explorer or the Move-RMRestorePoint cmdlet) the transport fails and a warning message is issued. The following sections define the allowable scenarios for Windows Server. Windows Server 2012/2012 R2 Source The following table defines the allowable Transport to Server scenarios for Windows Server 2012/2012 R2 source. Windows Server 2012/2012 R2 Windows Server 2008/2008 R2 CSVFS Allowed Allowed NTFS Allowed Allowed ReFS Allowed Not Allowed NTFS with data deduplication Allowed Not Allowed Windows Server 2008/2008 R2 Source The following table defines the allowable Transport to Server scenarios for Windows Server 2008/2008 R2 source. Windows Server 2012/2012 R2 Windows Server 2008/2008 R2 CSVFS Not Applicable Not Applicable NTFS Allowed Allowed ReFS Not Applicable Not Applicable NTFS with data deduplication Not Applicable Not Applicable 44 Restoring Data This section provides the procedures for restoring data. NOTE: The Restore action is not available for the Local Volumes and VMware Datastores backup extensions. CAUTION: Do not attempt to restore a database that is offline. Either bring the database online, or drop the database, before attempting to restore the database using Replay Manager. Related links Replay Manager Best Practices Display Restore Points for a Component When components are selected, the available restore points are displayed on the right side of the explorer. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. Select a component. Right‐click the name of a server or host and click Select All Children to select all its components. Restore point details are displayed in the Restore Point Details and Restore Point Reports tabs in the bottom pane of the display. Restore Data to its Original Location Use the Restore Snapshot dialog box to recover (overwrite) the original data with the selected restore point data. The Restore action restores data to its original location, overwriting existing data with the restore point data. To prevent losing any data at the original location, make sure to take a backup after all changes are made to a database before using Restore or use Expose (rather than Restore) and then manually merge Replay data with the existing data. NOTE: For VMware Virtual Machines restore points only: Under some conditions, restore operations do not retain the thin-provisioned state of the original component; that is, a restore operation may allocate all virtual disk space, resulting in greater than expected space consumption. NOTE: The Restore action is not available for the Local Volumes backup extension, which includes all restore points that have been transported to another server. NOTE: The Restore action is not available for the VMware Datastores backup extension. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. In the explorer pane, select a component. Restore points for the component are displayed in the right side of the explorer. 4. Select a restore point. 5. In the Restore Points area of the action pane, click Restore. The Restore Snapshot dialog box appears. 6. In the Components area, select the components to restore. 45 7. For Microsoft SQL Server components only: To restore a database component so that you can subsequently apply transaction logs or differential database backups to the restored database, click Do Not Recover Databases. 8. Review the restore point details, and click Restore. NOTE: When restoring a live Hyper-V virtual machine, the following message is displayed in Hyper-V Manager: The virtual machine [ name ] has been deleted. Click Exit to exit Virtual Machine Connection. During a restore operation, the Hyper-V VSS writer deletes virtual machines before restoring them. This message does not indicate a problem—click Exit to acknowledge the message. Restore SQL Server Components without Recovering the Database Use the Do Not Recover Databases option if you want to apply transaction logs or differential backups to the restored database. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select the SQL Server Databases backup extension. 3. Select a component. Restore points for the component are displayed in the right side of the explorer. 4. Select a restore point. 5. In the Restore Points area of the action pane, click Restore. The Restore Snapshot dialog box appears. 6. In the Components area, select or clear the check boxes next to the components to choose which components to restore. 7. Select Do Not Recover Databases. 8. Review the restore point details, and click Restore. Rename and Restore SQL Server Components Stored on a Volume Use the Restore Snapshot dialog box to rename and restore SQL Server components on a volume. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select the SQL Server Databases backup extension. 3. In the left side of the explorer pane, select a component. Restore points for the component are displayed in the right side of the explorer. 4. Select a restore point. 5. In the Restore Points area of the action pane, click Restore. The Restore Snapshot dialog box appears. 6. Click in the row containing the database to be renamed and relocated. The Rename Database dialog box appears. Depending on how the Database Administrator (DBA) configured the file groups for the database, the mdf and ldf may share the same location or (more commonly) be split between multiple server locations resulting in multiple rows. 7. Enter a new name in the New Database Name field. A database must be relocated to be renamed. 8. 46 Enter a new path in the New Path column of each appearing row. The new path cannot be the same as the current path and must be able to be created on the target system. When adding a new path, the complete path (drive letter and all subdirectories) must be entered. For example, if the new path is the SQL2 directory on the I: drive, then I:\SQL2 is entered. If the new path is the SQL2\Data directory on the I: drive, then I:\SQL2\Data is entered. 9. Click OK. 10. The Restore Snapshot dialog box now displays the new database name. • The name or path can be changed by clicking again. • Or click and delete the new name to cancel the name change. 11. To begin the restore, click Restore. File names are not changed when the database is renamed. Rename and Restore SQL Server Components Stored on an SMB File Share Use the Restore Snapshot dialog box to rename and restore SQL Server components on an SMB file share. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select the SQL Server Databases backup extension. 3. In the left side of the explorer pane, select a component. Restore points for the component are displayed in the right side of the explorer. 4. Select a restore point. 5. In the Restore Points area of the action pane, click Restore. The Restore Snapshot dialog box appears. 6. Click in the row containing the database to be renamed and relocated. The Rename Database dialog box appears. Depending on how the Database Administrator (DBA) configured the file groups for the database, the mdf and ldf may share the same location or (more commonly) be split between multiple server locations resulting in multiple rows. 7. Enter a new name in the New Database Name field. 8. Enter a new path in the New Path column of each appearing row. The new path must be within the original SMB file share and must be able to be created on the target system. For FILESTREAM data only, omit the last subdirectory from the path. 9. Click OK. 10. The Restore Snapshot dialog box now displays the new database name. • The name or path can be changed by clicking again. • Or click and delete the new name to cancel the name change. 11. To begin the restore, click Restore. File names are not changed when the database is renamed. 47 Expose a Restore Point (Windows Extensions Only) Exposing a restore point allows it to be mapped to a local drive or mount point and provides the option of making the volume writable. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. Select a restore point. 4. In the Restore Points area of the action pane, click Expose. The Expose Restore Point Volumes dialog box appears. 5. (Optional) To make exposed volumes writable, select Make exposed volumes writable. Once an exposed backup set is writable, it is no longer managed by Replay Manager. That is, the restore point is no longer included in the list of available restore points. 6. Perform the following for each restore point to be exposed: a. Click the cell in the Expose Path column next to the restore point to be exposed. b. Assign a drive letter or specify an NTFS mount point relative to the server (for example, C: \MountPoint\Volume). Click Create and Verify to create the folder or click Verify Path to verify an existing mount point. c. Click Submit. 7. Click Expose. Expose a Restore Point (VMware Extensions Only) Exposing a restore point for VMware involves selecting the datacenter, host, and providing a name for the exposed component. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. Select a restore point. You can make exposed VMware restore points unmanaged to attach virtual machines or use as raw device mappings. 4. In the Restore Points area of the action pane, click Expose. The Expose Restore Point Volumes dialog box appears. 5. For each component: 6. • Datacenter: Select the datacenter in which to expose the component. • Host: Select the host or cluster on which to expose the component. • Exposed Name: Enter a name for the exposed component. (Optional) To remove the exposed restore point from the management of Replay Manager, select Unmanage Restore Point. A restore point that has been removed from the management of Replay Manager must be managed by the Storage Center. If you use vCenter to add an exposed/unmanaged VM to the Inventory, the restored VM includes both the original VM backup and a temporary snapshot of the VM. Use vCenter Snapshot Manager to either delete the temporary snapshot or use the temporary snapshot to revert the restored VM. 7. 48 Click Expose. Expose a Restore Point Stored on an SMB File Share Use the Expose Restore Point Volumes dialog box to expose a restore point on an SMB file share. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. Select a restore point. 4. In the Restore Points area of the action pane, click Expose. The Expose Restore Point Volumes dialog box appears. The Expose Path column displays the SMB path where the data will be exposed. This path is automatically generated by Replay Manager and cannot be changed. 5. (Optional) To make the exposed restore point writable, select Make exposed volumes writable. Once an exposed restore point is writable, it is no longer managed by Replay Manager. That is, the restore point is no longer included in the list of available restore points. NOTE: Volumes must be writable to attach SQL Server databases from exposed volumes. 6. Click Expose. Resync a Restore Point (Windows Extensions Only) Use the following procedure to a resync a restore point. Requires Microsoft hotfix KB2877115 on Windows Server 2008 and Windows Server 2012. WARNING: To increase the speed of this action, Replay Manager does not perform a check to determine whether any data on the data source has changed. Any changes that occur after the restore point was created will be lost. NOTE: Resync is not available on Hyper-V, restore points containing SQL system databases, or restore points containing Cluster Shared Volumes (CSVs). 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. Select a restore point to resync. 4. In the Restore Points area of the action pane, click Resync. 5. Recovery options: • Select Fast Recovery Options: This option is selected by default. By leaving this option checked, the disk signature of the resynchonized volume will revert back to the disk signature of the target volume. • 6. Do Not Recover Databases: When checked, the resync operation will not recover the databases in the restore point before executing. Click OK to resync the restore point. Make an Exposed Restore Point Writable (Windows Extensions Only) Use the following procedure to make an exposed restore point writable. Making a restore point writable removes the restore point from the control of Replay Manager. Exposed, writable restore points must be managed by Storage Center. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. Select an exposed restore point. (Restore point status is Imported and Exposed.) 4. In the Restore Points area of the action pane, click Make Writable. The Expose Restore Point Volumes dialog box appears. 49 5. Select Make exposed volumes writable, and click Expose. NOTE: Once an exposed restore point has been made writable, the operation cannot be undone. Attempting to undo the operation will sever the connection. Remove an Exposed Restore Point from Management (VMware Extensions Only) Remove an exposed VMware restore point from management by Replay Manager if you want to attach virtual machines or use raw device mappings. Unmanaged restore points must be managed by Storage Center. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. Select an exposed restore point. (Restore point status is Imported and Exposed.) 4. In the Restore Points area of the action pane, click Unmanage. The VMware Virtual Machine Expose dialog box appears. 5. Select Unmanage Restore Point, and click Expose. Unexpose an Exposed Restore Point Use the following procedure to unexpose a non‐writable, exposed restore point. NOTE: The Unexpose action is available for VMware extensions and for Windows Server 2008 and later operating systems only. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. Select an exposed restore point. (Restore point status is Imported and Exposed.) 4. In the Restore Points area of the action pane, click Unexpose. 5. Click Yes to complete the action. Add a Note to a Restore Point Adding a note to a restore point makes it easier to identify the significance of the restore point. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. Select the restore point you want to modify. 4. In the Restore Points area of the action pane, click Add Notes. The Restore Point Notes dialog box appears. 5. Type the note into the text box. Click Clear to clear the text box. Click Revert to undo any modifications you have made to the note. 6. Click OK to add the note to the restore point. The note is displayed on the Restore Point Details tab. The note is also displayed in the output from a copy operation. Edit a Note for a Restore Point Use this procedure to edit an existing note for a restore point. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. Select the restore point you want to modify. 50 4. In the Restore Points area of the action pane, click Edit Notes. The Restore Point Notes dialog box appears. 5. Edit the note text in the text box, or click Clear to clear the text box and start over. Click Revert to undo any modifications made to the note. 6. Click OK to save the changes. The revised note is displayed on the Restore Point Details tab. Unimport a Restore Point Use this procedure to unimport a transportable restore point that has been previously restored or exposed. NOTE: The Unimport action is available on Microsoft Windows Server 2008 and later operating systems only. For VMware restore points, use the Unexpose action. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. Select a restore point that has been restored or exposed by a prior action. (Restore point status is Imported or Imported and Exposed.) 4. In the Restore Points area of the action pane, click Unimport. 5. Click Yes to unimport the restore point or No to cancel the operation. Delete a Restore Point Use this procedure to a delete a restore point. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. Select the restore point you want to delete. 4. In the Restore Points area of the action pane, click Delete Restore Point. 5. Click OK to delete the restore point. Prevent a Restore Point from Expiring (Force Keep) The Force Keep option puts a lock on a restore point to prevent it from being automatically deleted. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. Select the restore point you want to keep from expiring. (These restore points are displayed with the Force Keep icon 4. .) In the Restore Points area of the action pane, click Force Keep. The restore point cannot be automatically deleted. Allow a Restore Point to be Automatically Expired (Allow Auto-Deletion) Use the following procedure to remove the Force Keep flag from a restore point, allowing the restore point to be automatically deleted based on the retention policy for the backup set. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. Select a restore point that was previously set to never expire using the Force Keep action. (These restore points are displayed with the Force Keep icon.) 4. In the Restore Points area of the action pane, click Allow Auto-Deletion. 51 Transport a Restore Point Use the following procedure to transport a restore point to another server. Once a restore point is transported, it is removed from the source server. On the target server, the transported restore point is available under the Local Volumes extension, regardless of its source extension. Restore points can be transported only to a server compatible with the operating system of the source server. NOTE: The Transfer Restore Points option is not available for VMware restore points or for any restore points with components stored on SMB file shares. NOTE: In a clustered-server environment, transferring a restore point to a passive node is not supported. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. Select the restore point you want to transfer to another server. 4. In the Transfer Restore Points area of the action pane, click Transport to Server. The Choose Target Server dialog box appears. If the server or host is not on the list, add the target server. 5. Select the server to transfer the restore point to, and click OK. The restore point is transferred to the target server. NOTE: When the restore point is transferred to another server, it is only available on that server. NOTE: After restore points are transferred (with the exception of Local Volume transfer), the Restore option is not available in the Restore Points pane. In addition, the Run Now option in the Backup Set pane is available only if the same drive letter components exist in the target server. 6. To view the transferred restore point: a. In the Server Connections area of the navigation pane, connect to the server to which you transferred the restore point. b. In the Backup Extensions area of the navigation pane, click Local Volumes. Related links Transport-to-Server Scenarios Adding and Configuring Servers and Hosts Advanced Recovery Scenarios for SQL Server The following sections describe advanced recovery scenarios for Microsoft SQL Server databases. Recover a Database Using Replay Manager and Transaction Log Backups Replay Manager Replays can be used in conjunction with transaction log backups to recover a Microsoft SQL Server database to a specific point in time. Replay Manager provides a Do Not Recover Databases option to restore a database and leave the database in an unrecovered state. You can subsequently apply transaction log backups to the restored database. 1. Restore a database and leave the database in an unrecovered state. Follow the instructions given in . You may also rename and relocate the databases. 2. Restore transaction log backups for each recovered database. a. Open the SQL Server Management Studio and connect to the SQL Server instance. 52 b. Open a query window and use the following T-SQL command to restore transaction logs to each database: RESTORE LOG [ [database_name] ] FROM DISK = ’ [log_backup_file] ’ WITH NORECOVERY; In addition, the following optional clauses can be used: • To recover the database to a point in time between transaction log backups, use the STOPAT clause. • To recover the database to a specific log sequence number (LSN), use the STOPATMARK or STOPBEFOREMARK clause. NOTE: Transaction log backups must be restored in order. For more information on restoring transaction log backups, see the Microsoft SQL Server Books Online documentation. c. Complete the recovery process for each database using the following T-SQL command: RESTORE DATABASE [ [database_name] ] WITH RECOVERY; Related links Restore SQL Server Components without Recovering the Database Recover System Databases The Expose action in Replay Manager can be used as part of a recovery plan for the following system databases: master, model, and msdb. Use Replay Manager to recover these system databases by manually copying system database files from exposed volumes back to their original location. NOTE: This method will recover the system databases back to the point in time that the restore point was created. Any modifications to the system databases (such as adding or removing users) performed after the restore point was created will need to be manually repeated. In addition, any databases created after the restore point will be missing. You can reattach these databases. 1. Expose a restore point that contains the system databases to recover. NOTE: Do not select the Make exposed volumes writable option. 2. Shut down the SQL Server service. 3. Using the Windows Explorer, copy the files from the exposed volumes or SMB file shares containing the system database files to the original location, replacing any existing files. 4. Start the SQL Server service. Related links Expose a Restore Point (Windows Extensions Only) Expose a Restore Point Stored on an SMB File Share Recovering Databases in a Clustered Instance of SQL Server Replay Manager can be used to recover databases that are part of a clustered instance of SQL Server. When using Replay Manager in a cluster, recovery must be performed on the node that owns the instance of SQL Server. There are two ways to recover databases in a clustered instance of SQL Server: • Restore: The Restore action functions the same in clustered and non‐clustered environments. However, if the rename and relocate functionality is used, the new paths must reside on the SQL Server instance’s clustered disks. 53 • Expose: The Expose action functions the same in clustered and non‐clustered environments. However, in a clustered environment, there are additional manual steps required before databases can be attached from the exposed volumes. To attach a database in a clustered instance of SQL Server, the database files must reside on clustered disks that the SQL Server instance is dependent on. Because the disks created by the Expose action are local disks, they must be manually converted to clustered disks and a dependency on those disks must be added to the SQL Server application before databases can be attached. Use Restore to Recover Databases in a Clustered Instance of SQL Server A clustered instance of SQL Server uses the restore action to recover databases. NOTE: The new paths must reside on the SQL Server instance’s clustered disks. Related links Restore Data to its Original Location Use Expose to Recover Databases in a Clustered Instance of SQL Server Expose the restore point containing the databases to be recovered. 1. On the Expose dialog box: a. Select Make exposed volumes writable. b. If assigning drive letters, choose drive letters that are available on all nodes of the cluster. 2. Map the exposed volumes to all nodes of the cluster. NOTE: Ensure that all servers (nodes) of the cluster are added in Storage Center under a cluster object. a. Connect to the Storage Center and locate the exposed volumes. b. Right-click each exposed volume and select Promote Mappings to Server Cluster. The Promote Mappings to Cluster dialog box appears. c. Click Promote Now. d. On each node of the cluster, open the Disk Management utility and verify that all of the exposed volumes are displayed. If the exposed volumes are not displayed, re‑scan the disks until the exposed volumes appear. Each node must be able to see all of the exposed volumes. 3. Make sure the Available Storage cluster resource group is on the node that owns the SQL Server instance. On a Windows 2008 R2 and 2012 cluster, run the following PowerShell script on the node that owns the instance to ensure the Available Storage group is on that node: Import-Module FailoverClusters $OwnerNode = ( Get-ClusterGroup -Name "Available Storage" ).OwnerNode.NodeName $WindowsServerName = ( Get-WmiObject win32_computersystem ).Name If ( $OwnerNode -ne $WindowsServerName ) { Move-ClusterGroup -Name "Available Storage" -Node $WindowsServerName } 4. Add the disks for the exposed volumes to the cluster. Using the Failover Cluster Manager, complete these actions: a. Right-click Storage and select Add a disk. The Add Disks to a Cluster dialog box appears. 54 b. Verify that all of the disks for all exposed volumes are selected. c. Click OK. 5. Add the cluster disks for the exposed volumes to the SQL Server application group. Using the Failover Cluster Manager, complete these actions: a. Under Services and Applications, right-click the SQL Server application and select Add storage. The Add Storage dialog box appears. b. Select all of the cluster disks for the exposed volumes and click OK. c. Under Services and Applications, select the SQL Server application. 6. Add dependencies on the cluster disks for the exposed volumes to the SQL Server cluster resource. Using the Failover Cluster Manager, complete these actions: a. Under Other Resources, double-click the SQL Server cluster resource. The SQL Server Properties dialog box appears. b. Click the Dependencies tab, and add a dependency on each of the disks for the exposed volumes. For each disk, click Insert and select the disk using the drop-down list under Resource. c. Click OK. 7. Attach the desired databases from the exposed volumes. For information about how to attach SQL Server databases, see the Microsoft SQL Server books online documentation. Related links Expose a Restore Point (Windows Extensions Only) Expose a Restore Point Stored on an SMB File Share Advanced Recovery Scenarios for SQL Server Use a Replay to Manually Recover a Database Dell recommends using Replay Manager to manage Replays. However, databases can be recovered using Storage Center rather than Replay Manager during disaster recovery. This manual process provides the same functionality as the Expose action in Replay Manager. 1. Create a view volume on the desired Replay for each database volume and map it to the database server. Make sure all Replays are from the same restore point. For each database volume, do the following: a. In the Storage Center, right-click the desired Replay and select Create Volume from Replay. The Create Volume from Replay dialog box appears. b. Select the folder for the view volume. c. Set the name for the view volume. d. Click Create Now. The Map Volume to Server dialog box appears. e. Select the server to which the view volume should be mapped. f. Click Continue. g. Click Create Now. 2. On the database server, bring the disks for the new view volumes online and assign a drive letter or NTFS mount point. a. Open Server Manager and select Disk Management. b. Verify all disks for the new view volumes are displayed. If any disks are not displayed, re-scan the disks until they appear. To re-scan the disks, right-click Disk Management and select Rescan Disks. c. Bring each new disk online. To bring a disk online, right-click the box containing the disk number and select Online. d. Assign a drive letter or mount point to each new disk. Right-click the partition and select Change Drive Letter and Paths. The Change Drive Letter and Paths dialog box appears. 55 e. Click Add. The Add Drive Letter or Path dialog box appears. f. Select an available drive letter or mount point and click OK. 3. On the database server, clear the VSS attributes from each volume. a. Open a Command Prompt window. b. Start the disk part utility by typing diskpart and pressing Enter. c. For each volume, type the following commands, pressing Enter after each command. NOTE: To see a list of all available volumes, type: list vol Select the volume using the volume number or drive letter with one of the following commands: select vol number - or select vol letter : Clear the read-only attribute: attrib vol clear readonly Clear the hidden attribute: attrib vol clear hidden Clear the shadow copy attribute: attrib vol clear shadowcopy Validate that the attributes have been cleared: attrib vol When the attributes have been cleared, the output will look like this: Read-only : No Hidden : No No Default Drive Letter: Yes Shadow Copy : No d. Exit the diskpart utility by typing exit and pressing Enter. e. Close the Command Prompt window by typing exit and pressing Enter. 4. Attach the desired databases from the new volumes. For information about how to attach SQL Server databases, see the Microsoft SQL Server books online documentation. 56 Locating Replays on a Storage Center Recover any Replay stored on a Storage Center with the Data Instant Replay feature of Storage Center. NOTE: Use Replays Manager to expire Replays. Do not use Storage Center to perform that action. Locate a Replay on a Storage Center Storage Center System Manager displays Replays for a volume in the Replays tab of a volume display. 1. On the Storage Center System Manager navigation tree, navigate to a volume to see associated Replays. 2. Click the Replays tab for the volume. All Replays for the volume are displayed. A Replay created by an external application, such as Replay Manager, is marked by this icon: The name of a Replay created by Replay Manager is the user-defined name specified within Replay Manager for the backup set. For information on using the Storage Center System Manager, see the Storage Center System Manager Administrator’s Guide. Locate Replay View Volumes on a Storage Center Storage Center System Manager displays view volumes created from Replay Manager Replays. 1. On the Storage Center System Manager navigation tree, navigate to the volume associated with view volumes. 2. Locate the view volumes: • If Replay Manager connects to Storage Center with an Administrator account, view volumes will be located in a subfolder of the folder that contains the original volume. The subfolder will be named VSS (original_volume_name) and the view volumes will be named VSS (backup_set_name). • If Replay Manager connects to Storage Center with a Volume Manager user, the view volumes will be located in the same folder that contains the original volume. The view volumes will be named VSS (backup_set_name). Exposed restore point volumes for VMware will be named using the name entered for the exposed datastore or RDM name. 57 Working with Backup Set Jobs 5 This chapter provides information on how to work with backup sets to create and manage schedules and view the status of queued jobs. View the Backup Jobs Display To view Jobs, select a server or a host. From the Backup Sets pane of Replay Manager, select Jobs. For each backup set, the Backup Jobs display shows: Extension, Backup Sets Scheduler, and the Schedule State. Summary of Backup Job Actions The following table lists Backup Jobs actions. Action Pane Action Description Schedule Reports Schedule Run Time Displays a graph of the selected job schedule. Scheduling Suspend Schedule Suspends the schedule for the selected backup set job. Modify Schedule Modifies the schedule for the selected backup set job. Delete Schedule Deletes the schedule for the selected backup set job. Run Now Immediately runs the selected backup job. Modify Settings Modifies the settings for the selected backup set. Delete Backup Set Deletes the selected backup set. Prepare for Script Creates a sample Submit‑RMBackupSet cmdlet for the selected backup set which can be copied and pasted into a script. Backup Set 58 Display the Backup Schedule Run Time Report This section describes how to generate the Schedule Run Time report. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. In the Backup Sets area of the navigation pane, click Jobs appears, showing all backup jobs for the server or host. 4. Click Schedule Run Time. The Backup Schedule Run Time Report dialog box appears. . The Backup Jobs display Related links Managing Existing Backup Sets Managing Job Schedules This section describes how to manage backup set schedules. Related links Managing Existing Backup Sets Suspend a Schedule Use the following procedure to pause a schedule. Restart the schedule at any time by using the Resume Schedule option. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select the data source. 3. In the Backup Sets area of the navigation pane, click Jobs appears, showing all backup jobs for the server. 4. Select a backup job, and click Suspend Schedule. The schedule for the backup job is suspended. . The Backup Jobs display Resume a Suspended Schedule A resumed schedule will run at the next scheduled time for the backup set. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select the data source. 3. In the Backup Sets area of the navigation pane, click Jobs appears, showing all backup jobs for the server. 4. Select a suspended backup job, and click Resume Schedule. The schedule for the backup job is resumed. . The Backup Jobs display 59 Modify a Schedule Use the Modify Backup Schedule dialog box to make changes to when and how often a backup job is run. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. In the Backup Sets area of the navigation pane, click Jobs appears, showing all backup jobs for the server. 4. Select the backup job you want to modify. 5. In the Scheduling area of the action pane, click Modify Schedule. The Modify Backup Schedule dialog box appears. 6. Modify the schedule. Note that the time scheduled for a backup is based on server time, which is shown in the upper right of the dialog box. . The Backup Jobs display a. In the Schedule Type area, specify the schedule type. • One Time: Select this option to schedule one occurrence of the backup job, and then specify the date and time for the backup job in the One-Time Occurrence area. • Recurring: Select this option to set up a recurring schedule for the backup job. For recurring backups, select the frequency options for the backup schedule. b. For recurring backups, select the frequency options for the backup schedule. NOTE: To set up overnight schedules, click Exclude Time Range and then specify the range of time to exclude from the schedule. For example, to create an overnight schedule that runs from 5 PM to 8 AM, click Exclude Time Range and then specify 8 AM as the Starting at time and specify 5 PM as the Ending at time. The backup schedule will begin at 5 PM of the current day and stop at 8 AM the following day. 7. When you have finished modifying the schedule, click OK. Delete a Schedule Deleting a schedule does not delete restore points already created based upon the schedule. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select data source. 3. In the Backup Sets area of the navigation pane, click Jobs appears, showing all backup jobs for the server. 4. Select the backup job to delete. 5. In the Scheduling area of the action pane, click Delete Schedule. 6. Click Yes to delete the schedule. 60 . The Backup Jobs display Viewing Queued Items Replay Manager can display the active backup job, the jobs waiting to execute, the queued tasks and a list of the results. View Queued Items Use the following steps to view queued items in Replay Manager. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select the data source. 3. In the Backup Sets area of the navigation pane, click Queued Items. The Queued Items display appears, showing all queued items on the server. The list can be filtered by making a selection under Queue and State. 4. Queue Selection Result Show All Displays all backup jobs and tasks Show Backup Job Queue Displays just backup jobs Show Task Queue Displays just tasks State Selection Result Show All Shows the item currently in operation, all items waiting to run, and all items whose operation is finished. In Progress Shows just the item currently in operation Completed Shows just the operations that are finished running Successful Shows just the operations that completed successfully Failed Shows just the operations that did not complete successfully Click Force Refresh to make Replay Manager update the list. 61 6 Viewing Backup Job Reports The Reports Explorer provides summary information for backup sets and their associated restore points. The Details tab of the Reports Explorer provides the run time messages generated by Replay Manager when the backup job runs and indicates the success or failure of the restore point. In cases of failure, viewing the error messages on the Details tab can be very helpful in troubleshooting why the failure occurred. The General tab of the Reports Explorer provides information on the schedule and the retention policy defined for the selected backup set or restore point. Using the Reports Explorer Use the Reports Explorer to show information on the following: • All defined backup sets. • All backup set jobs, including run-time reports. NOTE: The Reports Explorer shows information on backup sets and backup jobs (restore points). For information on restore operations, see the Microsoft Management Console Events Viewer. Open the Reports Explorer The Reports Explorer displays the backup sets and their associated restore points for the selected server or host. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. In the Backup Sets area of the navigation pane, click Reports selected data source appears. 62 . The Reports Explorer for the Viewing Backup Set and Restore Point Information The Reports Explorer shows information about each backup set/restore point. The display lists each restore point, when it was created, its current status, and the backup extension type. View General Information for the Backup Set The General tab of the Reports Explorer provides information on the schedule and retention policy for the selected backup set. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. In the Backup Sets area of the navigation pane, click Reports. 4. Click a backup set and click the General tab in the lower portion of the window. The following information is displayed for the extension: Item Description Name Name of the backup set. Backup Set ID Unique ID for the backup set. Created Date and time the backup set job was created. Last Success Date and time of the last successful job for the backup. Last Run Date and time of the last job for the backup. Options Lists options for the backup set. Components Lists components included in the backup set. Extension Lists the backup extension of the backup set: Local Volumes, Exchange, SQL Server, Hyper-V, or VMware. Backup Type Shows the backup type: Copy (the default) or Full. Retention Policy Shows the retention policy for the backup set restore points. Schedule If scheduled, shows a brief description of the schedule. View General Information for the Restore Point The General tab of the Reports Explorer provides summary information on the selected restore point. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. In the Backup Sets area of the navigation pane, click Reports. 4. Click a restore point and click the General tab in the lower portion of the window. The following information is displayed for the extension. 63 NOTE: The restore point report is generated on the server and will reflect the system time and date format set on the server. Item Description Name Name of the backup set to which the restore point belongs. Backup Set ID Unique ID for the backup set. Snapshot ID Unique ID for the backup job. Created Date and time the backup set job was created. Completed Date and time the backup set job was completed. Time Taken Amount of time taken to complete the backup job. Options Lists options for the backup job. Notes Displays the text of the restore point note if a note was created. The field is not displayed if the restore point does not have a note. Components Lists components included in the restore point. Extension Lists the backup extension by which the restore point was created: Local Volumes, Exchange, SQL Server, Hyper-V, or VMware. Backup Type Shows the backup type: Copy (the default) or Full. Retention Policy Shows the retention policy for the restore point. Schedule If scheduled, shows a brief description of the schedule. Status Shows the status of the restore point: • • • • 64 Available: Restore point is available for restore operations, including transporting the restore point to another server. For Exchange components that were backed up with the Verify Data option enabled, shows the verification status in parenthesis. For example, "(Verified)" or "(Not Verified)." Imported: Restore point has been accessed. When the status is Imported, the restore point cannot be transported to another server. Imported and Exposed: Restore point is exposed as a local drive or mount point on the server. Failed: Restore point has not been created because of an error. Item Description Backup State Shows the state of the backup job: Successful or Failed. Snapshot Type Shows Legacy - NonTransportable if the restore point is non-transportable. Related links Add a Note to a Restore Point Edit a Note for a Restore Point View Restore Point Details The Details tab displays the job log for a restore point. The job log contains the run time messages generated by Replay Manager when the backup job ran. 1. In the Server Connections area of the navigation pane, connect to a server or host. 2. In the Backup Extensions area of the navigation pane, select a data source. 3. In the Backup Sets area of the navigation pane, click Reports. 4. Click a restore point and click the Details tab. Scan the log to view details for all job steps. For failed restore points, view the Details tab to find the error code or message for the failed backup. In general, the error codes and messages are generated by the Microsoft VSS backup component. To find out information on a VSS error code or message, search the Microsoft Development Network (www.msdn.microsoft.com) for information on the error. 65 Replay Manager Best Practices 7 This chapter provides best practices for restoring and backing up data. Guidance is given specific to the backup extension type. Backing Up Replay Manager Data The following options exist to create a backup of the Replay Manager data that can be leveraged for disaster recovery. Backing Up Service Configuration and Database The Replay Manager Service configuration data and Replay Manager database can be manually copied to another location for safekeeping. The copy can be used to restore the data if the original data becomes lost or if the server running Replay Manager crashes and the data is not recoverable. Moreover, if the copy is placed on a Storage Center volume, Storage Center can be used to replicate the volume to a remote DR site for additional safekeeping. NOTE: Some data, such as Storage Center passwords, are protected using encryption that is machine-specific. Consequently, some Replay Manager settings must be reconfigured if the copy is restored on a different server. • For Windows Server 2012, Windows Server 2012 R2, Windows Server 2008, Windows 2008 R2 Server Core, and Windows Server 2008 R2, copy all of the files in the following directory to another location for safekeeping: C:\ProgramData\Compellent\ReplayManager Backing Up Backup Set Data Replay Manager can be configured to automatically copy backup set data for a given server to another location for safekeeping. By default, backup set data is not copied to another location. The copy can be used to restore the data if the original volume containing the backup set data becomes lost, or if the server running Replay Manager crashes and the Replay Manager configuration data is not recoverable. Moreover, if the copy is placed on a Storage Center volume, you can use the Storage Center to replicate the volume to a remote DR site for additional safekeeping. Related links Configure Servers 66 Recovering Data from a Remote Storage Center Replay Manager is intended to provide only backup and recovery capabilities using individual restore points for Microsoft VSS-enabled applications on the same Storage Center. Replay Manager is not intended to be an end-to-end automated disaster recovery solution. However, the snapshots created by Replay Manager can be leveraged for disaster recovery at a remote site. Replays on remote sites appear like any other Replay taken with the Storage Center Data Instant Replay feature. These Replays can be replicated using Dell Enterprise Manager. Because the Replay Manager application is not used at remote sites, it has no knowledge of the Replays being replicated from the source system, or that Replays now exist on a completely different storage system at the recovery site. The Replays created on remote sites outside of the Replay Manager environment can be used by making changes to the ReadOnly, ShadowCopy, and Hidden attributes for the volume. The following procedure outlines the steps required using the Storage Center System Manager and the DISKPART command. For detailed information about using Storage Center, see the Storage Center System Manager Administrator’s Guide. Recover Data from a Remote Storage Center For each volume you want to recover: 1. In the Storage Center System Manager, locate the remote site and select the volume to recover. 2. Click the Replays tab in the right pane. 3. Right-click the Replay to recover and select Create Volume from Replay. 4. In the Create Volume from Replay dialog box, accept the default or enter a new name (such as Log Recovery). 5. Click Create Now. 6. The system creates a View Volume and displays the Map Volume to Server dialog box. 7. Select the server to which you want to map the Replay View Volume. If necessary, create a new server and then click Continue. 8. On the server, in Disk Management, right-click and select Rescan Disks. This will refresh the iSCSI bus and make the new volume visible. You may have to rescan more than once. 9. Bring the disk online in Disk Management and assign the appropriate drive letter or mount point to the volume. 10. From a command-line interface (CLI) such as Command Prompt, type the following commands to clear the necessary attributes to make the volume usable. Be sure to replace the text with your drive letter where necessary. C:\> DISKPART.EXE DISKPART> SELECT VOLDISKPART> DETAIL VOL DISKPART> ATT VOL CLEAR READONLY DISKPART> ATT VOL CLEAR HIDDEN DISKPART> ATT VOL CLEAR SHADOWCOPY DISKPART> DETAIL VOL The volume is now fully readable and writable and can be used for recovery operations. 11. If the volume is recovered in a Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, or Windows Server 2012 R2 failover cluster, the Windows IO structure must be reset using PowerShell. To reset the Windows IO structure, use the −ResetSnapshotInfo parameter of the Set −DiskDevice cmdlet available in the Storage Center Command Set for Windows PowerShell (version 6.1 and later). For information on using this cmdlet, refer to the online Storage Center Command Set help. 67 NOTE: Resetting the Windows IO structure is necessary only if you also want to make the new volume a cluster resource. You can recover the volume on a node of a cluster without resetting the IO structure and still use it as a non-clustered disk. However, some clustered applications (like SQL Server) cannot use a volume if it is not a clustered disk. Related links Using Replay Manager as Part of a Disaster Recovery Plan Local Volumes Replay Manager provides the ability to create VSS backups of one or more local volumes mapped from the server to the Dell Storage Center. NOTE: In the case of a Windows 2008 R2 Local Volume cluster, if the user has an RMS schedule set to execute on a CSV volume, the schedule executes on all nodes of the cluster that have an RMS service running on them. Only one node of the cluster will be successful in the backup. VSS for Local Volumes Using the Local Volumes option, an administrator can use VSS to create backups of applications without using a Replay Manager application-specific extension; however, it is up to the administrator to determine which volumes are needed for a complete backup set. For example, the complete backup set for an Exchange Server with separate database volumes and log volumes for a storage group requires the manual selection of all volumes and logs for the storage group. Therefore, the administrator must know the exact layout and location of all storage group components to create a usable backup set. The Local Volumes option is primarily intended for backing up and restoring volume file and print environments where the files are flat—that is, the files are not in a transactional database-like environment. Servers that contain shared files or home directories can leverage the Local Volumes backups because the restore points for local volumes can be easily exposed, allowing an administrator to recover files. VSS for Shared Folders VSS for Shared Folders, a similar technology built into Windows, provides the ability to back up a volume which in turn stores the shadow copy on the volume itself in a hidden location. By default, snapshots in VSS for Shared Folders take place at 7:00 a.m. and 12:00 p.m., and shadow copies are replaced as required by the amount of free disk space on the volume. The snapshot times can be adjusted, but the snapshots should run no more than once every 60 minutes. An advantage that VSS for Shared Folders provides is the ability for Windows XP and Windows Vista clients to recover files from a shadow copy without administrator intervention. By combining Replay Manager and some custom scripting using the Dell Storage Center Command Set for PowerShell, a solution that provides the same functionality could be developed. Using VSS for Shared Folders and Replay Manager on the same volumes is not recommended as this combination uses additional disk space because VSS stores the deltas (data changes or differences) hidden on the volume while Storage Center determines which blocks to freeze. This is essentially duplicating efforts on the volume. 68 Microsoft Exchange Server The Replay Manager Microsoft Exchange Extension can back up and restore data for Microsoft Exchange Server 2016, Microsoft Exchange Server 2013, Microsoft Exchange Server 2010, and Microsoft Exchange Server 2007. General Guidelines for Exchange Servers Follow these general guidelines for backing up and restoring Microsoft Exchange Server data. • Use the Replay Manager Microsoft Exchange Server Extension: Always use the Replay Manager Microsoft Exchange Server Extension to back up and restore Microsoft Exchange Server databases; do not use the Local Volumes Extension to back up and restore Microsoft Exchange databases residing on one or more local volumes. • Microsoft Exchange Server 2007 only: If possible, include only a single database in each storage group: When backing up an Exchange Server, an administrator can select components at the Storage Group level. All databases under the selected storage group will be included in the backup set. Since Replay Manager is capable of recovering snapshots at the Storage Group level, for recoverability reasons, it is advantageous to have a single database for each storage group. • Use the Exchange Verification Service on non-production servers only: Replay Manager provides an optional Verification Service that can be installed to check the consistency of the databases during backup and restore operations. By default, the service is configured to run on the localhost; however, the best practice is to run this on a utility server other than the production Microsoft Exchange Server. Since this service is processor, memory, and disk intensive, this load is better suited for a non-production server so that verification does not impact mission-critical operations. Note also that although it is possible to run the Verification Service on every snapshot that is taken, it may be more feasible to consider verifying only one backup set per day to prevent queuing of the verification jobs. • Configure the Exchange Verification Service: The Exchange Verification Service uses the Exchange APIs that are used when an ESEUTIL /K command is issued on an Exchange Server. This service checks the consistency of the databases and logs that are part of the selected backup set to make sure that they are readable by Exchange and can be recovered through standard means such as a soft recovery. The LUN mapping range is configurable through the Exchange Verification Setup screen. If you have LUN numbering requirements or want to reserve certain ranges for verification, it is possible to configure it accordingly. Replay Manager allows LUN numbers 1 through 254. See for information on installing and configuring the Verification Service. • Use of Expose and Restore to Recover Exchange: Replay Manager offers two methods for recovering data: Restore or Expose. Both methods provide immediate access to the data using the snapshots. The Restore function provides the easiest method for recovering a Storage Group. By selecting the restore point and then clicking Restore Backup Set, the Restore operation accesses the requested restore 69 point and copies the transaction logs and databases contained within the backup set back to the production volumes. Using Restore requires a dismount of the existing Storage Group and databases since the Restore replaces all Storage Group components. Depending on the size of the database, this can be a time consuming operation as data is copied from one volume to another. This one-click approach is easy for administrators to use; however Restore provides only a point-in-time recovery from which the restore point was created. The Expose function provides more flexibility for recovering individual components. When a restore point is exposed as a drive letter or mount point, an administrator can then manually select components to recover. NOTE: Restoring a Replay will eliminate any changes made since the Replay was taken. It is advised to create a Replay after all changes are made to a database or use the Expose function to manually merge the Replay data with the existing data set. Related links Installing and Configuring the Verification Service for Exchange Recover a Mailbox To recover an individual mailbox, Expose the restore point as a drive letter or mount point. Once the snapshot is exposed, an administrator can recover a mailbox using a Recovery Storage Group (or Recovery Database in Exchange 2010, Exchange 2013, or Exchange 2016) and the built-in tools of Microsoft Exchange Server. 1. 2. Locate and Expose the restore point that contains the mailbox as described in . In the Expose Restore Point Volumes dialog box: a. Make sure that you expose both the Database and the Log volumes, by setting drive letters for both volumes shown. b. Select Make exposed volumes writable. 3. Click Expose. 4. To verify that the drive was created, use the Computer Management console on the server: a. b. c. d. 5. Right-click the computer where the drive should appear and select Manage. In the Computer Management navigation tree, expand the Storage entry. Select Disk Management. If the drive does not appear, select Action→ Rescan Disks. Use the Exchange Management Shell to recover the mailbox database: a. Create a database pointer for the recovery files. b. Specify the path to the exposed files. For example: C:\>new-mailboxdatabase -recovery -name Emailrecovery1 -server ex2010-mb1 edbfilepath " h:\replay users \replay users.edb" -logfolderpath "h:\replay users" Where Emailrecovery1 is the database name, ex2010-mb1 is the server name, and h:\replay users is the path of the exposed files. NOTE: In the preceding example, all files residing in h:\replay users are immediately available for recovery. If files outside that directory are required, copy them into the path of the exposed files (in this case h:\replay users). 70 6. Use the ESEUTIL program to put the database into a clean shutdown. Use the following command, run from the directory where the edb file exists: H:\Replay Users>eseutil /r e00 /1 "h: \replay users" /s "h:\replay users" /d "h:\replay users" 7. In the Exchange Management Organization Configuration/Mailbox dialog box, right-click the recovered database and select Mount Database. 8. Create a restore request for the mailbox to recover. For example, to restore an entire mailbox: H: \Replay Users>new-mailboxrestorerequest -sourcedatabase emailrecovery1 sourcestoremailbox "John Hancock" -targetmailbox jhancock@2010test.local where the target mailbox is the email address of the mailbox you are restoring. NOTE: In the preceding example, the directory H:\Replay Users contains both the log and database files. If the files are in different directories, use the /l /s and /d options to specify the correct directories. This restore command queues the request. As messages are restored, they will appear in the user’s mailbox and can be accessed as soon as they are visible.Multiple restore requests can be queued, and wild cards can be used to recover multiple mailboxes. The Exchange server processes all requests until complete. This process can be used to recover everything from a single message to an entire mailbox store. NOTE: To recover from a corrupt database, create a blank database and use this procedure to restore data to individual mailboxes. Database recovery is constrained only by server performance, so messages will be restored as fast as the server can process them. For more information about using the Exchange Management Shell, see technet.microsoft.com Related links Expose a Restore Point (Windows Extensions Only) Replay Sizes and Storage Center Storage Profiles By default, Storage Center is configured to use a 2 MB page size. The default page size works best for most storage requirements. However, for some applications, such as Microsoft Exchange Servers, the Storage Center defaults may result in larger than expected Replay sizes. Customers who experience larger than expected Replays (for example, 75% or greater of database size) can consider using the Storage Center 512 KB page option for Microsoft Exchange volumes on the Storage Center. The smaller page size will reduce the amount of blocks that can write to a page, thus reducing Replay sizes. For information on configuring and using a Storage Center Storage Profile with a smaller page size, see the Storage Center System Manager Administrator’s Guide. Microsoft Hyper-V The Hyper-V extension included with the Replay Manager installation leverages the Hyper‑V VSS Writer to provide enhanced backup and recovery of Hyper-V virtual machines. The Hyper-V VSS writer is capable of taking snapshots both in an online and offline operation: • Online backups use the Hyper-V VSS writer to perform the snapshot while the server is online and does not cause an interruption in service. • Offline backups (on Windows NT 4.0 or Windows 2000 guests) require that the machine be put into a saved state while the snapshot takes place and does require a service outage. NOTE: When using Replay Manager with Microsoft Hyper-V, only volumes hosting virtual hard disk (VHD or VHDX) files are included in a snapshot. Virtual machine volumes are not included if the volumes are mapped to a virtual machine by iSCSI or pass-through. 71 NOTE: Microsoft Hyper-V Replays create a view volume on the Storage Center for each Replay. All other Replay Manager extensions do not create a view volume for each Replay. This is a limitation of the Microsoft Hyper-V VSS writer. Microsoft does not provide guidelines for the number of virtual machines that can be snapped at a time or the best interval. Most administrators will perform snapshots once a day for most virtual machines, and more frequently on a limited number that require a tighter recovery point objective.For more information on the specifics of the support policies for Microsoft applications when virtualized, see these links: • Microsoft Server Software and Supported Virtualization Environments: support.microsoft.com/kb/ 957006/ • Support Policies & Recommendations for Exchange in Virtualization Environments: technet.microsoft.com/en-us/library/cc794548.aspx Using Replay Manager with Hyper-V on Front-End SAS • Hyper-V hosts can use either single or multipath I/O on Front-End SAS. • Hyper-V guests (VMs) can use only single path I/O. Multipath cannot be installed. These VMs must be gen 2. Gen 1 is not supported. • Dell has opened a ticket with Microsoft to address this situation. Creating Backup Sets in a Hyper_V Cluster Virtual machines may be moved among cluster nodes for a variety of reasons. Virtual machines may be moved manually, for example, in preparation for planned server maintenance. Virtual machines may also be moved dynamically, for example, when the Dynamic Optimization feature is enabled in Virtual Machine Manager. During Dynamic Optimization, the resources of each node in a cluster are monitored to optimize the placement of virtual machines initially and during failover. In an environment where virtual machines move often within a cluster, and where collections of virtual machines do not consistently move together, each Replay Manager backup set should contain only one virtual machine per CSV. This avoids the need to frequently re-create backup sets to account for the movement of individual virtual machines. Support of Recovery with Pass_Through Disks As Microsoft supports the virtualization of applications like SQL Server and Exchange, more administrators are virtualizing their application environments and using pass-through disks for data volumes. If there are pass-through disks attached to a virtual machine, Replay Manager can be installed on the virtual server guest to back up the data volumes for the application. Because of the abstraction layer that is introduced in virtualizing the hardware, the only way to recover a snapshot directly back to the virtual machine is by using the Microsoft iSCSI Software Initiator which is available as a free download from Microsoft (for Microsoft Vista and Microsoft Server 2008 (and later), the iSCSI Software Initiator is included with the operating system). iSCSI uses Ethernet connectivity which is readily accessible by a virtual machine and is easy to configure both on the server as well as the storage. VSS Error Event ID 8194 When backing up Hyper-V virtual machines, the following error may be logged in the Windows Event Log: Event ID 8194 Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0×80070005, Access is denied. 72 This error will not prevent backup jobs from completing successfully and it can be safely ignored. Additional Information on Using Replay Manager with Hyper_V For further information on how Hyper-V integrates with Replay Manager, see the Dell Storage Center Replay Manager 7 and Microsoft Hyper-V Best Practices Guide. Microsoft SQL Server Replay Manager supports backing up and restoring data for Microsxoft SQL Server 2016, Microsoft SQL Server 2014, Microsoft SQL Server 2012, Microsoft SQL Server 2008 R2, and Microsoft SQL Server 2008. General Guidelines for Microsoft SQL Server For all versions of Microsoft SQL Server, follow these general guidelines for backing up and restoring data. • Use the Replay Manager SQL Databases backup extension (do not use the Local Volumes backup extension): The Local Volumes Extension allows an administrator to select entire volumes when defining a backup set. Each database stored on the selected volumes will wait for the current process to finish before temporarily halting further operations, provided that all volumes used by the database are included in the backup set. However, you should use the SQL Databases backup extension for volumes containing SQL Server databases because it provides an enhanced backup and recovery process for the administrator. Some recovery features are only available through the SQL Databases backup extension. • Determine optimal selections for database backup sets: The administrator must determine the optimal configuration of backup sets and backup job schedules based on the site environment. Replay Manager allows multiple databases within one backup set. However, for databases with high IO traffic, Dell recommends that an administrator include only one database per backup set. Microsoft recommends that an administrator create a backup set of fewer than 35 databases to prevent problems with VSS timeouts and other related errors. For more information, see support.microsoft.com/kb/943471. NOTE: A backup includes all files on the volume (or volumes) used by the selected databases, including database files for databases that are not selected. However, unselected databases are not quiesced by VSS before the snapshot is taken. If backup sets are consistently excluding databases on a given set of volumes, consider moving the excluded databases onto a separate set of volumes to reduce the size of the Replays. • Back up the system databases: If you need to recover an entire SQL Server instance, you must have access to the system databases. The standard system databases include master, model, and msdb. Each of these databases plays an important role in the operation of a SQL Server instance. All system databases are created under the SQL Server installation path, which by default is the boot volume. System databases should reside on a SAN volume so they can be included as part of a regular backup set in Replay Manager. Use snapshots of the system databases to perform a full SQL Server instance recovery. Restoring a Microsoft SQL Server Database with No Recovery Use the Do Not Recover Databases option when restoring a Microsoft SQL Server database to leave the database in an unrecoverable state. An administrator can subsequently perform additional restores of the transaction log and/or differential database backups to the restored database. For complete information on backup and restore strategies for Microsoft SQL Server databases, see technet.microsoft.com/en-us/library/ms152560.aspx. 73 Protect Microsoft SQL Server 2016, Microsoft SQL Server 2014 or Microsoft SQL Server 2012 AlwaysOn Availability Groups Replay Manager can be used to back up databases that belong to an AlwaysOn Availability Group. However, a database cannot be restored while it is part of an Availability Group. Just as with native Microsoft SQL Server restores, a database must be removed from the Availability Group before it can be restored with Replay Manager. 1. Remove the database from the Availability Group. 2. Restore the database using Replay Manager. 3. Remove any existing replica databases. 4. Add the database back into the Availability Group. 5. Start data synchronization to the replica databases, if not done when the database was added back into the Availability Group. VMware Replay Manager supports backing up and restoring VMware datastores and virtual machines on VMware vSphere hosts (version 5.0 or later) that are managed by a vCenter Server (version 5.0 or later). Backup Extensions for VMware Two VMware-specific backup extensions, VMware Datastores and VMware Virtual Machines, support VMware integration. Although both extensions provide flexible options to create VM embedded Replays, you should understand each backup extension to determine which backup extension is best suited for a particular job or environment. VMware Datastores Use the VMware Datastores backup extension to create Replay Manager jobs based on vSphere datastores. This extension allows large groups of virtual machines to be protected by a Replay simply by selecting the datastore or datastores the virtual machines reside on. Any other data contained on the datastore will also be included such as templates and .ISO files which are commonly found in virtual datacenters. This extension is ideal for virtual machines that have a single virtual machine disk file (.vmdk) or that have multiple .vmdk files residing on the same datastore. NOTE: The VMware Datastore extension only supports the Expose data recovery action. It does not support the automated Restore recovery action nor does it support physical or virtual RDMs or VMFS volumes. When using the VMware Datastores backup extension, consider the following: • If a virtual machine straddles multiple VMFS datastores, you may still use the VMware Datastores backup extension. However, all datastores required to obtain a complete job must be selected. • Because virtual machine protection is founded at the datastore layer, the Replay Manager job methodology should fit each of the virtual machines on the datastore. Only one Replay Manager job is needed for a datastore. This helps to prevent Replay Manager jobs from overlapping. 74 VMware Virtual Machines Use the VMware Virtual Machines backup extension to create Replay Manager jobs with finer granularity based on individual virtual machines. This extension supports both the Expose and Restore data operations. The placement of the virtual machines or their virtual machine disk files (.vmdk) across datastores or the use of RDMs is not a constraint because Replay Manager determines the necessary datastores and volumes to include at the time of job creation. However, since vSphere cannot create a VMware snapshot of physical RDMs, the physical RDM Replays are unlikely to be consistent with the Replay containing the .vmdk file for the same virtual machine. Additionally, the VMware Virtual Machines backup extension supports including virtual machine memory in the VMware snapshot contained in the Replay. NOTE: Use this extension if the virtual machine memory state is a requirement. When using the VMware Virtual Machines backup extension, consider the following. • Grouping by data protection characteristics: Replay Manager jobs created using the VMware Virtual Machines backup extension should be grouped by similar or identical data protection characteristics to minimize the overlap of Replay Manager jobs in the queue and to ensure the required protection and retention of virtual machine data. • Backing up RDMs: To include RDM volumes when using the VMware Virtual Machines backup extension, select the virtual machine configured to use the RDM. • Backing up physical mode RDMs: To include pRDM volumes when using the VMware Virtual Machines backup extension, select the virtual machine configured to use the pRDM. To include physical RDMs in a backup, select the Create Storage Center Replay of Physical RDMs backup set option. NOTE: Windows guest virtual machines that store data for VSS aware applications (like SQL Server or Exchange) on physical RDMs, or iSCSI volumes mapped directly to the guest, may fail to create snapshots when using the VMware Virtual Machines backup extension. This is a known issue with Windows VSS snapshot integration and VMware snapshot creation. If a failure occurs, use the vSphere Client to change the value of the disk.EnableUUID parameter to FALSE. For further instructions, see: kb.vmware.com/selfservice/microsites/search.do? language=en_US&cmd=displayKC&externalId=1031298 • Backing up virtual machine memory: By default, a backup of a VMware virtual machine does not include machine memory. To include a dump of the virtual machine memory at the time of the backup, use the Include virtual machine memory in vSphere snapshot backup set option. Note that including machine memory causes the backup to take more time to complete. For more information, see: kb.vmware.com/selfservice/microsites/search.do? language=en_US&cmd=displayKC&externalId=1007532 Data Recovery for VMware Replay Manager provides two data recovery actions: Expose and Restore. The VMware backup extension selected for the Replay Manager job determines which data recovery actions are available. Expose Action for VMware The Expose action is supported by both VMware backup extensions. This action presents a View of the exposed Replay back to the vSphere cluster in order to recover data at either the image or file level. Although exposing the volume is managed by Replay Manager, the act of data recovery is not. The administrator must manually register the virtual machine on the View volume and power it on for an 75 image level recovery, or add its .vmdk disk file back to the original (or surrogate) virtual machine's virtual inventory to perform file level recovery. Restore Data with VSS Consistency If data is required to be restored with VSS consistency, take the following steps for each virtual machine being recovered: 1. Register the virtual machine in inventory. 2. From VMware, Revert to Snapshot. 3. From VMware, Delete Snapshot. Although the Expose action requires some manual steps, it is the fastest way to recover data at both the file and image levels while maintaining storage efficiency and while preserving the data progression history. Experienced users of vSphere and Dell storage should use the Expose action whenever possible to ensure the fastest recovery and most efficient use of raw storage. Restore Action for VMware Instead of exposing the datastore for large scale or rapid image level recovery, the Restore action automatically deletes the existing virtual machines being restored and then restores the virtual machines individually by using a copy operation from a View volume back to its original location. The Restore action is only supported by the VMware Virtual Machines backup extension and is fully automated. Because Restore is a bulk copy operation, available blocks are written to as new according to the storage profile applied to the volume. Using the Storage Center defaults, the virtual machines are copied into Tier 1 storage regardless of where the blocks existed previously. The main benefit of this method is that it provides automated virtual machine recovery at the expense of storage efficiency and Recovery Time Objective (RTO). vSphere Site Recovery Manager VMware Site Recovery Manager (SRM) provides an automated disaster recovery solution for vSphere virtualized datacenters. When integrated with Dell Storage Center, Replays are used by SRM to register and power on virtual machines during the recovery process at the remote site and as such Replays effectively represent the Recovery Point Objective (RPO) for virtual machines. NOTE: When creating Replay Manager job schedules, RPO and expiration should always be considered. SRM can leverage Replays created by Replay Manager, however, the following points should be considered to ensure that the disaster recovery design meets expectations during testing or execution of the recovery plan: • Replays created by Replay Manager will contain vSphere snapshots. By default, when SRM recovers these virtual machines, they will still be in a vSphere snapshot state. • The application and data consistency through VSS is frozen in the read-only snapshot. • Any data written after the snapshot occurred and before the volume Replay was created will not be application or data consistent. Rather, the data will be crash consistent. • If the application needs to be recovered with VSS consistency, revert to the previous vSphere snapshot and then delete the vSphere snapshot using the vSphere Client. This must be done before the virtual machine is powered on automatically by SRM or manually through human intervention. • If application or data consistency is not required for disaster recovery purposes, the virtual machines at the recovery site may be immediately powered on in a vSphere snapshot state. However, it is not advisable to allow virtual machines to continue running for extended periods of time in a snapshot state. The vSphere snapshots for each virtual machine should be committed and deleted as soon as possible. 76 Related links Restore Data with VSS Consistency Storage vMotion vSphere enables the ability of a virtual machine to migrate between hosts using vMotion and between storage using Storage vMotion. vMotion will not create any issues for Replay Manager as long as all vSphere hosts are zoned and mapped to the necessary volumes, however, there are some usage considerations. CAUTION: Do not use the VMware Datastores backup extension if you are using Storage vMotion. Storage vMotion will cause a Replay Manager job to fail if the VMware Datastores backup extension was used for the job. Replay Manager jobs using the VMware Virtual Machines backup extension are not impacted by Storage vMotion as long as the Storage vMotion destination is a Storage Center configured in Replay Manager. Every time a Replay Manager job using this extension is run, Replay Manager will update the virtual machine's file location(s) as necessary before performing the job. The Replay Manager job will be updated accordingly and no action will be required of the administrator. Storage DRS vSphere Storage DRS (also known as SDRS) leverages the Storage vMotion feature when configured for fully automated mode. VMware Tools vSphere snapshots leverage and rely on the VMware Tools installation inside of the guest virtual machine for VSS integration to obtain application and data consistent snapshots. A VMware Tools failure will likely result in the failure of a Replay Manager job and/or will negatively affect the necessary application and data consistency desired in a Replay. NOTE: Ensure that the VMware Tools software inside each guest virtual machine is current. Doing so will increase the reliability and success of Replay Manager jobs. VMware Tools generally need to be upgraded with each new version of the vSphere Hypervisor installed. It is most important to upgrade the software when there is a major version release. 77 Replay Manager Cmdlets 8 This table describes the Replay Manager cmdlets. Cmdlet Description Add-RMLicenseInfo Enables a Replay Manager license by either of these methods: • • Applies a license key to the Replay Manager server. Applies a confirmation number that enables the license for the Replay Manager server. The confirmation number is obtained from Dell support by phone and is used when the Replay Manager server has no internet access available. Add-RMSystemSettings Creates a Storage Center connection. Connect-RMServer Connects to a Replay Manager server using authentication supplied on cmdlet parameters. Disable-RMBackupSetSchedule Disables a backup set schedule. Disconnect-RMServer Disconnects from a Replay Manager server session. Enable-RMBackupSetSchedule Enables a backup set schedule. Get-RMBackupSet Gets backup set definitions. Get-RMCommandSetVersion Gets the version of the Replay Manager command set currently in use. Get-RMComponentInfo Gets the available components for use in a backup set. Get-RMComponentRestoreOptions Gets an array of component options that can be passed into Restore‑RMRestorePoint. These options include the ability to exclude components from restore and perform restore with rename on SQL Server Databases. Get-RMEmailSettings Gets email notifications settings. Get-RMExtension Gets a list of the application extensions installed on the Replay Manager server. For each extension, the extension name (used with extension-specific cmdlets) and a brief description are returned. Get-RMHostAvailableDriveLetter Gets the available drive letters on the Replay Manager host that can be used for exposing a restore point. Not available for VMware. 78 Cmdlet Description Get-RMHostPath Gets the directory path information from the Replay Manager host. The path can be used along with the Test-RMIsValidMountPath to find an available mount point for exposing a restore point. Not available for VMware. Get-RMLicenseInfo Gets the license state for the Replay Manager server. Get-RMQueuedItem Gets a list of tasks and jobs currently queued up or running on the server. This list includes the backup jobs in the queue, and other tasks like delete and restore. Get-RMRestorePoint Gets available restore points (successful backups). Get-RMRestorePointReport Gets the report log of a restore point. Get-RMServerDefinition Gets server definitions from a Storage Center for use in locating the server definition to use in AddRMSystemSettings cmdlet. Not available for VMware. Get-RMServerTime Gets the current time and time zone of the connected server. Get-RMServiceOptions Gets service options for Replay Manager. Get-RMSystemSettings Gets the configured or discovered Storage Center connections. Get-RMVerificationSettings Gets verification settings for Replay Manager. Get-RMVersion Gets the Replay Manager version installed on the server. Get-RMVMwareDatastoreInfo Gets datacenter and datastore names. Get-RMVMwareHostInfo Gets datacenter and host name with cluster info. Import-RMRestorePoint Imports a transportable restore point on the server. Mask-RMRestorePoint Undoes the import of a restore point that was previously imported, exposed, or restored. Mount-RMRestorePoint Exposes a component from an available restore point. Move-RMRestorePoint Imports or exports a transportable restore point to or from another Replay Manager server. New-RMBackupSet Creates a backup set definition. New-RMHostPath Creates a directory path to be used as a mount point for exposing a restore point. If the requested path exists, the path information is returned. Not available for VMware. 79 Cmdlet Description Remove-RMBackupSet Deletes a backup set definition. Remove-RMBackupSetSchedule Deletes a backup set schedule. Remove-RMRestorePoint Deletes a restore point. Remove-RMSystemSettings Deletes a Storage Center connection. Restore-RMRestorePoint Restores a component from an available restore point. Resync-RMRestorePoint Resyncs a volume back to its original location. Caution: Due to known issues with Resync in a Windows clustered-server environment, do not use Resync to restore data in a Windows clusteredserver environment. Note: The ResyncRMRestorePoint cmdlet is not supported for SMB file shares. Set-RMBackupSet Updates settings for a backup set. Set-RMBackupSetSchedule Modifies a backup set schedule. Set-RMEmailSettings Sets email notification options. Set-RMRestorePoint Sets the Keep flag of a restore point. Set-RMServiceOptions Sets Replay Manager service options. Set-RMSystemSettings Updates a Storage Center connection. Set-RMVerificationSettings Sets verification server settings. Submit-RMBackupSet Submits a backup set for execution. Test-RMEmailSettings Submits a test email to verify email setup. Test-RMIsValidMountPath Verifies that the specified path is a valid drive letter or mount point that can be used to expose a restore point. Not available for VMware. Unmount-RMRestorePoint Unexposes a restore point. Using the Replay Manager Command Set The Replay Manager Command Set provides Windows PowerShell scripting support for all Replay Manager functions. NOTE: For Windows PowerShell downloads, as well as additional Windows PowerShell information, go to technet.microsoft.com/en-us/scriptcenter/default. 80 Install the Replay Manager Command Set Use the following procedure to install the Replay Manager Command Set which is part of the Replay Management Tools. 1. Download and run the setup file (ReplayManagerManagementSetup_version.msi) for the Replay Manager Management Tools. (Dell software downloads are available from the Dell portal (www.dell.com/support). 2. When the Custom Setup dialog box appears, select to install the Replay Manager Command Set. NOTE: You do not need to install the Replay Manager Explorer to run Replay Manager scripts. 3. Complete the remaining steps of the installation wizard. NOTE: The Replay Manager Command Set is a Windows PowerShell snapin. You must load the Replay Manager Command Set using one of these methods: • From the Start menu, open the (All) Programs menu and then select Dell→ Replay Manager for Microsoft Servers→ Replay Manager Command Set Shell . • Open Windows PowerShell and load this snapin: PS C:\Dev\Git\scripts> add-pssnapin ReplayManager.Scripting Get Sample Replay Manager Scripts Sample Replay Manager Scripts are a useful starting point for creating customized scripts. 1. Go to the Dell Support Home Page (www.dell.com/support). 2. Click Knowledge Center and in the Search field, enter replay manager scripts and press Enter. 3. Select Replay Manager PowerShell Sample Scripts. Replay Manager Cmdlets This table lists the Replay Manager cmdlets. Cmdlet Description Add-RMLicenseInfo Enables a Replay Manager license by either of these methods: • • Applies a license key to the Replay Manager server. Applies a confirmation number that enables the license for the Replay Manager server. The confirmation number is obtained from Dell support by phone and is used when the Replay Manager server has no internet access available. Add-RMSystemSettings Creates a Storage Center connection. Connect-RMServer Connects to a Replay Manager server using authentication supplied on cmdlet parameters. Disable-RMBackupSetSchedule Disables a backup set schedule. Disconnect-RMServer Disconnects from a Replay Manager server session. 81 Cmdlet Description Enable-RMBackupSetSchedule Enables a backup set schedule. Get-RMBackupSet Gets backup set definitions. Get-RMCommandSetVersion Gets the version of the Replay Manager command set currently in use. Get-RMComponentInfo Gets the available components for use in a backup set. Get-RMComponentRestoreOptions Gets an array of component options that can be passed into Restore‑RMRestorePoint. These options include the ability to exclude components from restore and perform restore with rename on SQL Server Databases. Get-RMEmailSettings Gets email notifications settings. Get-RMExtension Gets a list of the application extensions installed on the Replay Manager server. For each extension, the extension name (used with extension-specific cmdlets) and a brief description are returned. Get-RMHostAvailableDriveLetter Gets the available drive letters on the Replay Manager host that can be used for exposing a restore point. Not available for VMware. Get-RMHostPath Gets the directory path information from the Replay Manager host. The path can be used along with the Test-RMIsValidMountPath to find an available mount point for exposing a restore point. Not available for VMware. Get-RMLicenseInfo Gets the license state for the Replay Manager server. Get-RMQueuedItem Gets a list of tasks and jobs currently queued up or running on the server. This list includes the backup jobs in the queue, and other tasks like delete and restore. Get-RMRestorePoint Gets available restore points (successful backups). Get-RMRestorePointReport Gets the report log of a restore point. Get-RMServerDefinition Gets server definitions from a Storage Center for use in locating the server definition to use in AddRMSystemSettings cmdlet. Not available for VMware. Get-RMServerTime Gets the current time and time zone of the connected server. Get-RMServiceOptions Gets service options for Replay Manager. Get-RMSystemSettings Gets the configured or discovered Storage Center connections. 82 Cmdlet Description Get-RMVerificationSettings Gets verification settings for Replay Manager. Get-RMVersion Gets the Replay Manager version installed on the server. Get-RMVMwareDatastoreInfo Gets datacenter and datastore names. Get-RMVMwareHostInfo Gets datacenter and host name with cluster info. Import-RMRestorePoint Imports a transportable restore point on the server. Mask-RMRestorePoint Undoes the import of a restore point that was previously imported, exposed, or restored. Mount-RMRestorePoint Exposes a component from an available restore point. Move-RMRestorePoint Imports or exports a transportable restore point to or from another Replay Manager server. New-RMBackupSet Creates a backup set definition. New-RMHostPath Creates a directory path to be used as a mount point for exposing a restore point. If the requested path exists, the path information is returned. Not available for VMware. Remove-RMBackupSet Deletes a backup set definition. Remove-RMBackupSetSchedule Deletes a backup set schedule. Remove-RMRestorePoint Deletes a restore point. Remove-RMSystemSettings Deletes a Storage Center connection. Restore-RMRestorePoint Restores a component from an available restore point. Resync-RMRestorePoint Resyncs a volume back to its original location. Caution: Due to known issues with Resync in a Windows clustered-server environment, do not use Resync to restore data in a Windows clusteredserver environment. Note: The ResyncRMRestorePoint cmdlet is not supported for SMB file shares. Set-RMBackupSet Updates settings for a backup set. Set-RMBackupSetSchedule Modifies a backup set schedule. Set-RMEmailSettings Sets email notification options. Set-RMRestorePoint Sets the Keep flag of a restore point. Set-RMServiceOptions Sets Replay Manager service options. Set-RMSystemSettings Updates a Storage Center connection. Set-RMVerificationSettings Sets verification server settings. 83 Cmdlet Description Submit-RMBackupSet Submits a backup set for execution. Test-RMEmailSettings Submits a test email to verify email setup. Test-RMIsValidMountPath Verifies that the specified path is a valid drive letter or mount point that can be used to expose a restore point. Not available for VMware. Unmount-RMRestorePoint Unexposes a restore point. 84 Troubleshooting 9 Use the following table to help troubleshoot issues with Replay Manager. Problem Solution Backup set name is different in Storage Center than in Replay Manager Names are truncated to 31 characters in Storage Center. For more information: User-Defined Name in Summary of Backup Set Options Connection to RMS fails Configure the HTTP Proxy server using the Bypass proxy server for local addresses option. For more information: Configure an HTTP Proxy Service Queue stops accepting jobs Replay Manager queues a maximum of 10 jobs at a time. Verify that this limit has not been exceeded by viewing the Queued Items. For more information: Connection to server fails • • Guidelines for Backup Jobs View Queued Items • • Install the Replay Manager Service on all servers Open port 27444 on all servers For more information: • • Data disappears after restoring a Replay Install Replay Manager Service for Windows Inboud Ports in Replay Manager Ports The Restore action restores data to its original location, overwriting the current data. To avoid losing current data, take a Replay immediately prior to using Restore or use Expose (rather than Restore) and manually merge the Exposed data with the existing data. For more information: • • • • Restore Data to Its Original Location Expose a Restore Point (Windows Extensions Only) Expose a Restore Point (VMware Only) Expose a Restore Point on an SMB File Share Email notifications not working • • Verify SMTP settings Adjust spam settings on email server and/or client Exchange generates errors Expected behavior in Exchange 2007 Server if VSS full backup is not selected. For more information: VSS full backup in Summary of Backup Set Options Hyper-V/VMware Replay In a clustered server environment, make sure the VM owner and disk owner fails match. Partial Replays created (Microsoft and VMware environments) If components are moved after configuring a backup set, only the components in the original locations get backed up. To correct, move 85 Problem Solution components back to their original locations or create a new backup set with the new locations. Paths are truncated/ different in SQL Server This is a known issue with SQL Server Management Studio (SSMS) data files. The full path is displayed for data and log files. Replays fail • • Make sure LUNs are available (transportable snapshots might not be expiring) Expected behavior with Microsoft Exchange if the component is not a Storage Center volume For more information: • • Add or Modify Storage Centers for a Server or Host Run Exchange Verification in Summary of Backup Set Options Replays fail in a Microsoft VSS environment Sometimes when a Replay is taken during the time a primary controller fails over to the secondary controller, the Replay fails. Furthermore, the Microsoft VSS writer may be left in a bad state causing all future Replays to fail. In this case, bring the primary controller back online and restart MS Information Exchange services (requires an outage). In VMware environment, Replays fail when VSS writers time out and/or cannot quiesce snapshot In a VMware environment, Replays fail when VSS writers time out and/or cannot create a quiesced snapshot. For more information: http:// kb.vmware.com/selfservice/microsites/search.do? language=en_US&cmd=displayKC&externalId=1031298 Scheduled backup Verify Current Server Time in the Modify Backup Schedule dialog box. For occurs at an unexpected more information: Modify Schedules for an Existing Backup Set time Transaction logs are truncated or missing Expected behavior when VSS full backup is selected. For more information: VSS full backup on Summary of Backup Set Options Unable to create an overnight schedule Create an Exclude Time Range for the day hours (for example, 8:00 a.m. – 5:00 p.m.). For more information: Modify Settings for an Existing Backup Set 86
Source Exif Data:
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