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Replay Manager
Version 7.7 Administrator’s Guide

Replay Manager Administrator’s Guide
The following table lists each version of the Replay Manager Administrator’s Guide along with the date
and changes associated with the version.
Document Number: 680–008–015
Revision Date

Description

A

November
2015

Initial release

B

March
2016

Additional information on using Front-End SAS with Hyper-V. Replay Manager
license clarification

C

August
2016

Added support for Microsoft SQL Server 2016 and Exchange Server 2016

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Related Publications
In addition to this guide, refer to the following related publications for more information on related
topics.
•

Dell Storage Center System Manager Administrator’s Guide
Describes the Storage Center System Manager software that manages an individual Storage Center.

•

Compellent Integration Tools for VMware (CITV) Administrator’s Guide
Provides instructions for deploying CITV and configuring the Dell Integrations Tools for VMware.

All Dell Guides and technical tips are available at the Dell support site (www.dell.com/support).

Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2016 - 08
Rev. C

Contents
1 Overview................................................................................................................. 7
New in This Release...............................................................................................................................7
Introduction to Replay Manager........................................................................................................... 7
Replay Manager Components.........................................................................................................7
Using Replay Manager as Part of a Disaster Recovery Plan...........................................................8
Replay Manager Requirements............................................................................................................. 9
Replay Manager Service for Windows............................................................................................ 9
Replay Manager Service for VMware............................................................................................ 10
Replay Manager Service Extensions..............................................................................................10
Exchange Verification Service....................................................................................................... 12
Replay Manager Management Tools............................................................................................ 13
Replay Manager Ports....................................................................................................................14
IPv6 Support........................................................................................................................................ 14

2 Installing Replay Manager Components........................................................ 16
Licensing for Replay Manager.............................................................................................................16
Install Replay Manager Service for Windows......................................................................................17
Installing Replay Manager Service for VMware.................................................................................. 18
Install Replay Manager Management Tools....................................................................................... 18
Install Replay Manager Service for Windows on Windows Server Core........................................... 19
Installing and Configuring the Verification Service for Exchange..................................................... 19
Install the Verification Service for Exchange................................................................................ 19
Configure the Verification Service................................................................................................ 19
Using Replay Manager Service on Clustered Servers........................................................................ 20
Configure an HTTP Proxy Service...................................................................................................... 20

3 Getting Started....................................................................................................22
Starting and Stopping the Replay Manager Explorer......................................................................... 22
Start Replay Manager Explorer......................................................................................................22
Stop Replay Manager Explorer......................................................................................................22
Stopping and Restarting the Replay Manager Service.......................................................................22
Stop or Restart the Replay Manager Service for Windows Server 2012......................................22
Stop or Restart the Replay Manager Service for VMware............................................................ 23
Viewing Replay Manager Explorer...................................................................................................... 23
Navigation Pane.............................................................................................................................23
Toolbar...........................................................................................................................................23
Explorer Pane................................................................................................................................ 24
Action Pane................................................................................................................................... 24
3

Adding and Configuring Servers and Hosts....................................................................................... 24
Adding and Organizing Servers and Server Folders.....................................................................25
Configure Servers..........................................................................................................................26

4 Backing Up and Restoring Data.......................................................................30
Using the Replay Manager Explorer................................................................................................... 30
Display Storage Components and Restore Points.......................................................................30
View Component Details.............................................................................................................. 30
View Restore Point Details............................................................................................................ 31
View a Restore Point Report......................................................................................................... 33
Understanding Backup Types............................................................................................................. 33
Windows Backup Types................................................................................................................ 33
VMware Backup Types.................................................................................................................. 34
Guidelines for Creating Backup Sets............................................................................................ 34
Guidelines for Backup Sets in VMware Datacenters....................................................................34
Guidelines for Backup Jobs.......................................................................................................... 35
Backing Up a Boot Volume (LUN 0)............................................................................................. 35
Guidelines for Scheduling and Expiring Replays..........................................................................35
Extension-Specific Best Practices.................................................................................................35
Summary of Backup Set Actions........................................................................................................ 36
Backup Set Actions........................................................................................................................36
Summary of Backup Set Options........................................................................................................37
Summary of Backup Set Options..................................................................................................37
Creating and Running Backups.......................................................................................................... 38
Create and Run a Backup Now.....................................................................................................38
Create and Schedule a Backup.....................................................................................................39
Managing Existing Backup Sets.......................................................................................................... 40
Run an Existing Backup Set Now..................................................................................................40
Modify Settings for an Existing Backup Set .................................................................................40
Modify Schedules for an Existing Backup Set.............................................................................. 40
Add or Remove Components from an Existing Backup Set (Microsoft Extensions Only)..........41
Delete a Backup Set.......................................................................................................................41
Prepare an Existing Backup Set for a Script..................................................................................41
Managing Restore Points and Restoring Data................................................................................... 42
Summary of Restore Point Actions...............................................................................................42
Transport-to-Server Scenarios.....................................................................................................44
Restoring Data.....................................................................................................................................45
Display Restore Points for a Component.....................................................................................45
Restore Data to its Original Location........................................................................................... 45
Restore SQL Server Components without Recovering the Database........................................ 46
Rename and Restore SQL Server Components Stored on a Volume.........................................46
Rename and Restore SQL Server Components Stored on an SMB File Share........................... 47
4

Expose a Restore Point (Windows Extensions Only)................................................................... 48
Expose a Restore Point (VMware Extensions Only)..................................................................... 48
Expose a Restore Point Stored on an SMB File Share..................................................................49
Resync a Restore Point (Windows Extensions Only)................................................................... 49
Make an Exposed Restore Point Writable (Windows Extensions Only)...................................... 49
Remove an Exposed Restore Point from Management (VMware Extensions Only).................. 50
Unexpose an Exposed Restore Point........................................................................................... 50
Add a Note to a Restore Point...................................................................................................... 50
Edit a Note for a Restore Point..................................................................................................... 50
Unimport a Restore Point..............................................................................................................51
Delete a Restore Point...................................................................................................................51
Prevent a Restore Point from Expiring (Force Keep).................................................................... 51
Allow a Restore Point to be Automatically Expired (Allow Auto-Deletion).................................51
Transport a Restore Point ............................................................................................................ 52
Advanced Recovery Scenarios for SQL Server...................................................................................52
Recover a Database Using Replay Manager and Transaction Log Backups............................... 52
Recover System Databases........................................................................................................... 53
Recovering Databases in a Clustered Instance of SQL Server.................................................... 53
Locating Replays on a Storage Center............................................................................................... 57
Locate a Replay on a Storage Center........................................................................................... 57
Locate Replay View Volumes on a Storage Center......................................................................57

5 Working with Backup Set Jobs........................................................................ 58
View the Backup Jobs Display............................................................................................................58
Summary of Backup Job Actions....................................................................................................... 58
Display the Backup Schedule Run Time Report................................................................................ 59
Managing Job Schedules....................................................................................................................59
Suspend a Schedule...................................................................................................................... 59
Resume a Suspended Schedule....................................................................................................59
Modify a Schedule.........................................................................................................................60
Delete a Schedule......................................................................................................................... 60
Viewing Queued Items........................................................................................................................61
View Queued Items....................................................................................................................... 61

6 Viewing Backup Job Reports........................................................................... 62
Using the Reports Explorer................................................................................................................. 62
Open the Reports Explorer........................................................................................................... 62
Viewing Backup Set and Restore Point Information..........................................................................63
View General Information for the Backup Set............................................................................. 63
View General Information for the Restore Point......................................................................... 63
View Restore Point Details............................................................................................................ 65

5

7 Replay Manager Best Practices........................................................................ 66
Backing Up Replay Manager Data...................................................................................................... 66
Backing Up Service Configuration and Database........................................................................ 66
Backing Up Backup Set Data........................................................................................................ 66
Recovering Data from a Remote Storage Center..............................................................................67
Recover Data from a Remote Storage Center............................................................................. 67
Local Volumes.....................................................................................................................................68
VSS for Local Volumes.................................................................................................................. 68
VSS for Shared Folders..................................................................................................................68
Microsoft Exchange Server.................................................................................................................69
General Guidelines for Exchange Servers.................................................................................... 69
Recover a Mailbox......................................................................................................................... 70
Replay Sizes and Storage Center Storage Profiles........................................................................71
Microsoft Hyper-V............................................................................................................................... 71
Creating Backup Sets in a Hyper_V Cluster................................................................................. 72
Support of Recovery with Pass_Through Disks........................................................................... 72
VSS Error Event ID 8194................................................................................................................ 72
Additional Information on Using Replay Manager with Hyper_V................................................73
Microsoft SQL Server...........................................................................................................................73
General Guidelines for Microsoft SQL Server...............................................................................73
Restoring a Microsoft SQL Server Database with No Recovery.................................................. 73
Protect Microsoft SQL Server 2016, Microsoft SQL Server 2014 or Microsoft SQL Server
2012 AlwaysOn Availability Groups.............................................................................................. 74
VMware................................................................................................................................................ 74
Backup Extensions for VMware.................................................................................................... 74
Data Recovery for VMware........................................................................................................... 75
vSphere Site Recovery Manager................................................................................................... 76
Storage vMotion.............................................................................................................................77
Storage DRS................................................................................................................................... 77
VMware Tools................................................................................................................................ 77

8 Replay Manager Cmdlets.................................................................................. 78
Using the Replay Manager Command Set.........................................................................................80
Install the Replay Manager Command Set................................................................................... 81
Get Sample Replay Manager Scripts............................................................................................. 81
Replay Manager Cmdlets.................................................................................................................... 81

9 Troubleshooting................................................................................................. 85

6

Overview

1

This chapter describes the new features for Replay Manager 7.7.1, provides an overview of Replay
Manager and its components, and lists the installation requirements.

New in This Release
Replay Manager 7.7.1 introduces the following new features:
•

Support for Microsoft Exchange 2016

•

Support for Microsoft SQL Server 2016

Introduction to Replay Manager
Replay Manager is a client/server application that creates and manages application-consistent Replays on
a Dell Storage Center.
NOTE: Snapshots, Shadow Copies, and Replays: Snapshot is an industry-standard term used for a
point-in-time copy; shadow copy is the term used by the Microsoft VSS for a point-in-time copy;
Replay is the term used on the Dell Storage Center for a point-in-time copy. All of the terms—
snapshot, shadow copy, Replay—are used interchangeably, depending on the vendor responsible
for creating the point-in-time copy.
Replay Manager creates and manages Replays for the following applications:
Microsoft Integration:
•

Microsoft Server Local Volumes

•

Microsoft Exchange Server

•

Microsoft SQL Server

•

Microsoft Hyper-V

VMware Integration:
•

VMware vCenter Datastores

•

VMware vCenter Virtual Machines

Replay Manager Components
Replay Manager consists of the following components:
Replay Manager Service for Windows
The Replay Manager Service for Microsoft Servers, along with all applicable extensions for VSS-enabled
applications (Microsoft Exchange Server, Microsoft SQL Server, or Microsoft Hyper-V), runs on each

7

Microsoft server that creates and manages Replays. The Replay Manager Service runs as a Microsoft
Windows service to keep track of backup components, backup jobs, and restore points.
Install a Replay Manager Service for Windows (with extensions for the Microsoft VSS-enabled applications
on the server) on each server that will manage Replays of storage components.
Replay Manager Service for VMware (RMSV)
The Replay Manager Service for VMware (RMSV) is packaged and delivered as part of the Integration
Tools for VMware (CITV). One CITV virtual appliance configured with RMSV connects with one VMware
vCenter server.
Install and configure Replay Manager Service for VMware on a CITV virtual appliance for each vCenter
server that will manage Replays. For instructions, see the Compellent Integration Tools for VMware (CITV)
Administrator’s Guide.
Replay Manager Management Tools
The Replay Manager Management Tools consist of the following:
•

Replay Manager Explorer, a graphical user interface for creating and managing Replays.

•

Replay Manager Command Set, a snapin to Microsoft Windows PowerShell that provides cmdlets for
scripting Replay Manager functions.

Install a Replay Manager Explorer on one or more PCs that will connect to Replay Manager Services.
Install the Replay Manager Command Set on one or more PCs that will be used to run scripts to manage
Replays.
Verification Service for Microsoft Exchange
If installed, the Verification Service provides verification for Microsoft Exchange backup and restore
processes. Dell recommends installing a Verification Service on a server other than the server that is
hosting Microsoft Exchange. For clustered environments, install the Verification Service on a server
outside the cluster.
NOTE: The Replay Manager Service for Microsoft Servers and Replay Manager Management Tools
can be installed and run on the same server.

Using Replay Manager as Part of a Disaster Recovery Plan
Replay Manager can be used with Enterprise Manager to transport Replay data to a Disaster Recovery
(DR) site. As such, Replay Manager can be used as part of a site DRP.
However, because restoring application data is controlled by the application, the specific DRP and the
process of activating a DR is dependent on the site configuration and the application requirements.

8

Replay Manager Requirements
The following tables list requirements for installing and using Replay Manager. Requirements are listed for
each Replay Manager component and additional usage requirements are provided specific to the
extension type.

Replay Manager Service for Windows
The following table lists requirements for installing the Replay Manager Service for Microsoft Servers.
Requirement

Description

Processor

•
•

x86-32-bit
x86-64-bit (AMD64-compatible only, including
Intel 64)
NOTE: The Itanium 64-bit architecture is not
supported.

Operating System

•
•
•
•
•
•

Multilingual Interface (MUI) must be installed
for localized deployments.
Microsoft Windows Server 2008
Microsoft Windows Server 2008 R2
Microsoft Windows 2008 R2 Server Core
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
NOTE: Microsoft SQL Server 2016, SQL Server
2014, and SQL Server 2012 on Windows
Server 2012 or Windows Server 2012 R2
requires Storage Center version 6 or later.

•

Microsoft Windows Server 2012 Server Core
NOTE: Virtual Fibre Channel is not supported.

Microsoft .NET Framework

Full .NET Framework version 4.0
NOTE: Windows 2008 R2 Server Core requires
SP1 (or above) to install the full .NET
Framework version 4.0 for Windows 2008 R2
Server Core.

Privileges

On a Windows Server, administrative privilege is
required to install Replay Manager Service. To use
Replay Manager Service, a user must belong to the
Administrators group or Backup Operators group.

Related links
Install Replay Manager Service for Windows on Windows Server Core

9

Replay Manager Service for VMware
Replay Manager Service for VMware requires the following:
•
•

CITV virtual appliance (version 1.0.1 or later)
VMware vCenter server (version 5.0 or later)

Replay Manager Service Extensions
The following table lists requirements for using Replay Manager to take Replays.
Requirement

Description

Volume Types

•
•

SMB File Shares

The following criteria must be met to support SMB
file shares:
•
•

•

•
•
•

Microsoft Exchange Server

Windows basic volumes are supported;
Windows dynamic volumes are not supported.
Storage Center Live Volumes are not
supported.

•
•
•
•

Both the application server and file server must
be running Windows Server 2012 or Windows
Server 2012 R2.
Only Microsoft SQL Server 2016, SQL Server
2014, or SQL Server 2012 databases or Hyper-V
virtual machines on SMB 3.0 file shares can be
backed up.
Replay Manager Service for Windows must run
as a Windows account that has Administrators
or Backup Operators privileges on both the
application server and file server. Also, the
Windows account must have at least read
permissions on the file share data that is being
backed up.
File Server VSS Agent Service role must be
enabled on the file server.
Application server and file server must be part
of the same domain in Active Directory.
SMB file share must be valid. That is, the SMB
file share must adhere to Microsoft guidelines
for SMB file shares.
Microsoft Exchange Server 2007
Microsoft Exchange Server 2010
Microsoft Exchange Server 2013
Microsoft Exchange Server 2016

Replay Manager Service requires the following
permissions:

Microsoft Hyper‑V

•
•

On the local machine, Administrator privilege
Organizational Management Role

•

Microsoft Windows Server 2008 with the
Hyper‑V role installed
Microsoft Windows Server 2008 R2 with the
Hyper‑V role installed

•

10

Requirement

Description
•
•

Microsoft Windows Server 2012 with the
Hyper‑V role installed
Microsoft Windows Server 2012 R2 with the
Hyper-V role installed
NOTE: To successfully back up Hyper-V
guests, the Microsoft Windows Server must be
configured with the auto mount feature
enabled which is the default.

Microsoft iSCSI Initiator

A direct iSCSI connection is required to allow
Replay Manager to restore storage components
(Local Volumes, SQL Server, or Exchange Server)
running inside a Hyper-V or VMware guest using
pass-through or raw device mapped disks. The
Microsoft iSCSI Initiator can be used to provide the
required direct iSCSI connection. For Virtual
Servers, a Storage Center Virtual Server Object with
HBAs defined via iSCSI initiator must exist in order
for Replay Manager to restore with pass-through
volumes.

Microsoft SQL Server

•
•
•
•
•

Microsoft SQL Server 2008
Microsoft SQL Server 2008 R2
Microsoft SQL Server 2012
Microsoft SQL Server 2014
Microsoft SQL Server 2016
NOTE: Storage Center version 6.2.1 (or above)
is required to back up Microsoft SQL Server
2016, SQL Server 2014, SQL Server 2012, and
SQL Server 2008 R2 on Windows Server 2012
or Windows Server 2012 R2.
NOTE: The Replay Manager service account
requires system administrator privileges in SQL
Server. In Microsoft SQL Server 2016, SQL
Server 2014, or SQL Server 2012, the Local
System account does not have system
administrator privileges by default. If you
install Replay Manager using the Local System
account, make sure it has system
administrator privileges. Alternatively, install
Replay Manager using a Windows account
that has SQL Server sysadmin role
permissions.

Cluster Shared Volumes (CSVs)

Cluster Shared Volumes (CSV)s are supported only
for the following Replay Manager extensions:
•
•

Local Volumes
Hyper-V

11

Requirement

Description
NOTE: On Windows 2008 R2, Replay Manager
Local Volumes backup schedules for a cluster
shared volume (CSV) execute on all nodes of
the cluster on which a Replay Manager Service
is installed. However, the backup job executes
successfully on only one node in the cluster.

Storage Center

•
•
•

Storage Center 5.5 or later
Data Instant Replay
For remote replications of Replays, Remote
Instant Replay
NOTE: Data Instant Replay and Remote
Instant Replay are standard features in Storage
Center 6.5.1 or later. Both features must be
licensed.

VMware

Backing up and restoring VMware storage requires
the following:
•
•
•

CITV virtual appliance (version 1.0.1 or later)
running the Replay Manager Service for
VMware (RMSV)
vCenter server (5.0 or later)
VMware vSphere hosts (version 5.0 or later)
managed by the vCenter Server

For information on deploying a CITV virtual
appliance with Replay Manager Service for
VMware, refer to the Compellent Integration Tools
for VMware Administrator’s Guide.
Related links
Introduction to Replay Manager

Exchange Verification Service
The following table lists requirements for installing and using the optional Exchange Verification Service.
Requirement

Description

Processor

Any of the following processors:
•
•

x86-32-bit
x86-64-bit (AMD64-compatible only, including
Intel 64)
NOTE: The Itanium 64-bit architecture is not
supported.

12

Requirement

Description
For Microsoft Exchange Server 2010 and above,
the Verification Service must be installed on a 64bit machine.

Operating System

Any of the following Microsoft Windows operating
systems:
•
•
•
•
•
•

Microsoft .NET Framework

Microsoft Windows Server 2008
Microsoft Windows Server 2008 R2
Microsoft Windows 2008 R2 Server Core
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2012 Server Core

Full .+NET Framework version 4.0
NOTE: Windows 2008 R2 Server Core requires
SP1 (or above) to install the full .NET
Framework version 4.0 for Windows 2008 R2
Server Core.

Privileges

Administrative privileges are required to install
Replay Manager Verification Service on a Microsoft
Server.

Replay Manager Management Tools
The following table lists requirements for installing and using the Replay Manager Management Tools.
Requirement

Description

Processor

Any of the following processors:
•
•

x86-32-bit
x86-64-bit (AMD64-compatible only, including
Intel 64)
NOTE: The Itanium 64-bit architecture is not
supported.

Operating System

Any of the following Microsoft Windows operating
systems:
•
•
•
•
•
•
•

Microsoft .NET Framework

Microsoft Windows Server 2008
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Microsoft Windows Vista
Microsoft Windows 7
Microsoft Windows 8

Full .NET Framework version 4.0

13

Requirement

Description

Windows PowerShell

Replay Manager 7.7.1 Command Set requires
Windows PowerShell version 2.0 or 3.0.

Replay Manager Ports
This section specifies the ports required for Replay Manager.

Inbound Ports
Replay Manager requires the following inbound ports for the Microsoft Windows server:
Port

Function

27444

Used as the listening port for the Replay Manager
Service for Windows. Allows communication
between the Replay Manager Explorer and Replay
Manager Service, as well as communications
between cluster nodes.

29176

Used as the listening port for the Exchange
Verification Service.

NOTE: Port 29129 is used by the Replay Manager Service for Windows to communicate with the
Replay Manager provider. This port should not be opened on the firewall—the communication is
between the local service and the local provider only.

Outbound Ports
Replay Manager requires the following ports to be opened on the host-based firewall for traffic initiated
from the Microsoft Windows server:
Port

Function

443

Used to activate a Replay Manager license using
the Internet, and to communicate with the Storage
Center.

3260

Used by the Microsoft iSCSI Software Initiator to
make an iSCSI connection to Storage Center.

IPv6 Support
Replay Manager supports IPv6 addresses for the following connections.
Type

Supported Connection(s)

Windows

•
•

VMware

14

•

Replay Manager Explorer to Replay Manager
Service Windows
Replay Manager PowerShell snapin to Replay
Manager Service Windows
Replay Manager Explorer to Replay Manager
Service VMware (RMSV)

Type

Storage Center

Supported Connection(s)
•

Replay Manager PowerShell snapin to Replay
Manager Service VMware (RMSV)

•

Replay Manager Service and Provider to
Storage Center (version 6.3.10 or later)
Replay Manager Service VMware (RMSV) to
Storage Center

•

NOTE: Storage Center must be properly
configured for IPv6. Since Storage Center
does not support the discovery of IPv6
addresses, Replay Manager cannot auto
discover a configured IPv6 address. You will
need to enter the IPv6 address or DNS host
name of the Storage Center.
For information on configuring Storage Center for
IPv6 addressing, refer to the Storage Center
System Manager Administrator’s Guide.

15

Installing Replay Manager Components

2

This chapter provides the instructions for installing the Replay Manager Service and Replay Management
Tools, and describes how to install and configure the Verification Service and HTTP Proxy Service.

Licensing for Replay Manager
For the purpose of licensing, Replay Manager is considered a part of the Application Protection Manager
Suite.
During the trial period, you can use all features of Replay Manager by leaving the Product Serial Number
field in the License tab blank. The License tab in Replay Manager will display the message "Evaluation
Copy. Product will expire in X days.", where X is the number of days left in the trial.
NOTE: Even if the application license has been applied or activated, Replay Manager will display the
"Evaluation Copy" message until the trial period expires.

Figure 1.

After the trial period is over, the License tab message changes to show the true license status of Replay
Manager.

16

Figure 2.

For Replay Manager installations that have been updated to the latest version, the license from the
previous version will carry over to the new version. For new implementations, you must purchase a
license for the “Application Protection Manager Suite” from Dell. For the purposes of licensing, Replay
Manager is considered part of Application Protection Manager.

Install Replay Manager Service for Windows
Install the Replay Manager Service for Windows on each Windows server containing a Microsoft Windows
application storage component to be backed up, including all nodes in a clustered-server environment.
1.

Download the Replay Manager Service installation package from the Dell portal (www.dell.com/
support).

2.

Double-click the Replay Manager Service installation package
(ReplayManagerServiceSetup_version.msi). The Replay Manager installation welcome page appears.

3.

Click Next. The License Agreement page appears.

4.

Review the terms of the license agreement. If agreed, select I accept the terms in the license
agreement, and click Next. The Destination Folder page appears.

5.

Click Next to accept the default destination folder location or click Change to select a different
location. The Feature Selection page appears.

6.

Select the extensions to install, and click Next. The Change Service Account page appears.

7.

Select one of the following:
•
•

8.
9.

Local System Account: Select this option to run the Replay Manager Service as a stand-alone
service.
This Account: Select this option to run the Replay Manager Service in a clustered environment.
Specify a Windows account under which to run the Replay Manager Service. Enter the user name
and password for the account.

NOTE: Run the Replay Manager Service using a domain user account that is part of the local
admin group. Make sure that the account has sufficient privileges for Replay Manager to
access application components. In addition, the account must have read/write permissions
to any network share to which you intend to copy backup set data.
Click Next. The InstallShield wizard presents a summary screen.
Click Install. The InstallShield wizard installs Replay Manager and all selected features. When
installation is complete, the Installation Complete page appears.

17

10. Click Finish to complete the installation.
After installing Replay Manager Service for Windows, the service automatically starts. View and
manage the service with the Microsoft Windows Services Management dialog box.

Installing Replay Manager Service for VMware
The Replay Manager Service for VMware is offered as part of the Compellent Integration Tools for
VMware (CITV). For step-by-step instructions for installing and configuring a CITV virtual appliance with
Replay Manager Service for VMware, refer to the Compellent Integration Tools for VMware
Administrator's Guide.
After installing and configuring Replay Manager Service for VMware with CITV, install the Replay Manager
Management Tools on a PC or server that will manage the Replay Manager Services.

Install Replay Manager Management Tools
Install the Replay Manager Management Tools on a PC or server that will be managing the Replay
Manager Services.
NOTE: If you install the Replay Manager Management Tools on a server running Windows Server
Core, only the Replay Manager Command Set is installed.
1.

Download the Replay Manager Management Tools installation package from the Dell portal
(www.dell.com/support).

2.

Double-click the Replay Manager Management Tools installation package
(ReplayManagerManagementSetup_version.msi). The Replay Manager installation welcome page
appears.

3.

Click Next. The License Agreement page appears.

4.

Review the terms of the license agreement. If agreed, select I accept the terms in the license
agreement, and click Next. The Destination Folder page appears.

5.

Click Next to accept the default destination folder location or click Change to select a different
location. The Custom Setup page appears.

6.

Select the features to install, and click Next. The Ready to Install the Program page appears.

7.

Click Install. The InstallShield wizard installs the selected Replay Manager Tools. When installation is
complete, the InstallShield Wizard Completed page appears.

8.

Click Finish to complete the installation.
After installing the Replay Manager Management Tools, use the Replay Manager Explorer to add and
configure the Replay Manager Services you need to manage.

Related links
Adding and Configuring Servers and Hosts

18

Install Replay Manager Service for Windows on Windows
Server Core
Use the following procedure to install Replay Manager Service for Windows on either Windows Server
2008 R2 Server Core or Windows Server 2012 Server Core.
1.

Download the Replay Manager Service installation package from the Dell portal (www.dell.com/
support).

2.

From a command prompt, run the Replay Manager Service installation package
(ReplayManagerServiceSetup_version.msi).

3.

Follow the installation procedure described in Install Replay Manager Service for Windows.

Installing and Configuring the Verification Service for
Exchange
Replay Manager provides a Verification Service that can be used to verify Exchange data during backup
and restore operations. Once installed, the Verification Service is listed in the Microsoft Management
console under Services.

Install the Verification Service for Exchange
Install the Verification Service on a server other than the Microsoft Exchange Server; the Verification
server must have visibility to the same Storage Center used by Microsoft Exchange Server.
NOTE: Different Microsoft Exchange versions are not compatible. To use the Verification Service for
more than one Exchange version, install one instance of the Verification Service for each database
version on separate machines. Once a Verification Service has been used to verify a database, it
cannot be used to verify another version of the database.
1.

Download the Replay Manager Verification Service installation package from the Dell portal
(www.dell.com/support).

2.

Double-click the ReplayManagerVerificationSetup.msi file to start the installation, and follow the
instructions given by the installation wizard.
After installing the Verification Service, configure the Replay Manager to use the Verification Service
during backups and restores of Exchange data.

Related links
Configure the Verification Service

Configure the Verification Service
After installing the Replay Manager Verification Service on the server, configure the Replay Manager to
use the Verification Service for backups and restores of Microsoft Exchange Servers.
1.

Start the Replay Manager Explorer, and connect to the Exchange server for which you want to verify
backup and restore operations.

2.

Click Configure, and click the Exchange Verification tab.

3.

Specify the following:
•

Verification Server Host Name: Enter the host name or IP address of the server on which the
Replay Manager Verification Service is installed.

19

•

Verification Server Service Port: Enter the service port for communications between Replay
Manager and the Replay Manager Verification Service. Unless a conflict would result, use the
default service port value of 29176.

•

Lower LUN Limit and Upper LUN Limit: Enter a range of LUNs to use for mapping volumes to the
Verification Service host. If no range is specified, Replay Manager uses all available LUNs;
Windows allows an upper limit of 254 LUNs.

•
4.
5.

Storage Center Server Definition: Select the Verification Server Host Name for each Storage
Center.
Click Test Server. Replay Manager attempts to locate and validate the host name. When successful, a
green indicator button appears with Verification server successfully tested.

Click Save.

Using Replay Manager Service on Clustered Servers
Although the Microsoft Volume Shadow Copy Services (VSS) is not a cluster-aware service, Replay
Manager Service for Windows can be used in a Windows clustered-server environment.
For general guidelines on Windows server clusters and storage, see: technet.microsoft.com/en-us/
library/hh831579.aspx
NOTE: For upgrading Replay Manager on servers in a Windows Server 2008 cluster, Replay Manager
can be upgraded (or uninstalled) on a node only when the Distributed Transaction Coordinator
(DTC) Service is active on the node. For a first-time installation of Replay Manager, the DTC need
not be active on the node during installation.
Follow these guidelines to install and configure Replay Manager on server nodes in a cluster:
•

Run the Replay Manager Service using a domain user account that is part of the local admin group.

•

Install a Replay Manager Service for Windows on each server node in the cluster.

•

If using the Verification Service for Microsoft Exchange, install the Verification Service on a machine
outside the cluster.

•

If updating Replay Manager Services, first shut down Replay Manager Services on all the nodes in the
cluster and then update the nodes one-by-one.

Non-transportable snapshots created on a node can be viewed and used only by the node on which the
snapshot was created. Transportable snapshots can be imported to any node.
NOTE: Volume-based, non-transportable snapshots can be created using Replay Manager cmdlets
only.

Configure an HTTP Proxy Service
Replay Manager uses HTTP channels for inter-process communication. If the Replay Manager host server
is configured with an HTTP proxy service, Replay Manager Explorer may issue the following error
message:
Connection failed to Replay Manager Service. Verify
Replay Manager Service availability
To resolve the issue, configure the Proxy server using the Bypass proxy server for local addresses option.
1.

On the server running Replay Manager Services, open Microsoft Internet Explorer.

2.

Select Internet Options from the Tools menu.

3.

Click the Connections tab.

20

4.

Click LAN settings. The Local Area Network (LAN) Settings dialog box appears.

5.

In the Proxy server area, select Use a proxy server for your LAN, and then select Bypass proxy server
for local addresses.

6.

Click OK to close the Local Area Network (LAN) Settings dialog box.

7.

Click OK to close the Internet Options dialog box.

21

Getting Started

3

After installing the Replay Manager Service and Management Tools, use the Replay Manager Explorer to
add and configure the servers for which you will be creating and managing Replays.

Starting and Stopping the Replay Manager Explorer
This section provides the procedures for starting and stopping the Replay Manager Explorer.

Start Replay Manager Explorer
Use the following method to start the Replay Manager Explorer.
Start the Replay Manager Explorer application. The method for starting the Replay Manager Explorer
differs slightly between Windows Server versions.
The Replay Manager Explorer opens.

Stop Replay Manager Explorer
Use the following method to stop the Replay Manager Explorer.
•

Close the dialog box.

or
•

Click the Dell logo and select Exit.

The Replay Manager Explorer closes.

Stopping and Restarting the Replay Manager Service
This section provides the procedures for stopping and restarting the Replay Manager Service.

Stop or Restart the Replay Manager Service for Windows Server 2012
Stop or restart the Replay Manager Service using the method appropriate to the Windows server version.
For Windows Server 2012 or Windows Server 2012 R2:
1.

Open the Services Microsoft Management Console (MMC) Computer Management tool. Hover the
mouse over the lower right-hand corner of the desktop and select Start→ Administrative Tools→
Services.

2.

Right-click the Replay Manager Service, and click Stop to stop the service or Restart to restart the
service.

22

Stop or Restart the Replay Manager Service for VMware
For information on stopping and restarting Replay Manager Service for VMware, see the Compellent
Integration Tools for VMware Administrator’s Guide.

Viewing Replay Manager Explorer
Use the Replay Manager Explorer to add and configure servers, and then select components on the
server(s) to back up and restore.

Navigation Pane
The navigation pane provides controls to select and configure servers and backup sets.
Navigation Area

Description

Server Connections

Displays the servers and hosts already added to the
Replay Manager Explorer. To add a new server or
host, click Add Server.

Configuration

Configures the server currently connected to the
Replay Manager Explorer.

Backup Sets

Displays Jobs, Reports, and Queued Items for all
backup sets.

Backup Extensions

Displays the Replay Manager backup extensions
(Local Volumes, SQL Databases, Exchange Server,
Hyper-V, and/or VMware Datastores and VMware
Virtual Machines) available on the server or host
currently connected to the Replay Manager
Explorer.

Related links
Adding and Configuring Servers and Hosts
Working with Backup Set Jobs
Viewing Backup Job Reports
Viewing Queued Items

Toolbar
The toolbar buttons provide quick access to Replay Manager options.
Button

Description
Displays the Replay Manager options menu. (Rightclick

to display the same menu.)

Refreshes data in the Replay Manager Explorer.
Displays application version information.

23

Button

Description
Sets the location of the toolbar and displays the
Replay Manager options as a menu:
•
•

Click to change the location of the toolbar to
above or below the ribbon.
Right-click to display the Replay Manager
options menu.

Explorer Pane
The explorer pane content changes depending on the selection in the navigation pane:
•

When a Backup Extension is selected, it displays storage components and the restore points available,
as well as details for a selected storage component or restore point.

•

When Jobs is selected, it displays all backup jobs for all backup extensions.

•

When Reports is selected, it displays General and Detailed reports for all backup jobs.

•

When Queued Items is selected, it displays all the jobs waiting to run, as well as the currently running
job.

•

When the icon in the top left corner inside the component pane is clicked, a pull-down menu
appears. It allows users to select all items, deselect all items, and invert selection. Double-clicking the
icon toggles between select all and deselect all.

Related links
Working with Backup Set Jobs
Viewing Backup Job Reports

Action Pane
Displays the options available based on the content in the explorer. For example, in the Backup/Restore
Points explorer, the action pane displays backup and restore actions; in the Jobs explorer, it displays job
actions; and in the Queued Items explorer, it displays options for filtering the Queued Items list.

Adding and Configuring Servers and Hosts
After installing the Replay Manager Explorer, add and configure the Windows servers or VMware hosts
whose Replays are to be managed. Before adding and configuring a server or host:
•

Make sure Replay Manager for Windows (with applicable extensions) is installed on the server(s) to
which you want to connect.

•

Make sure Replay Manager for VMware is configured on the CITV virtual appliance to which you want
to connect.
NOTE: To create backup sets and expose view volumes successfully on a virtual server, a direct
Storage Center connection is required.

24

Adding and Organizing Servers and Server Folders
Create folders to logically organize server and host connections. The folder structure can be modified
before or after adding servers or hosts. Folders can be renamed and removed after creation using the
context menu options.

Add a Windows Server or CITV Virtual Appliance to the Replay Manager Explorer
Use the Connect To Server dialog box to specify the Name/IP Address of the server or CITV virtual
appliance to add.
1.
2.

In the Server Connections area of the navigation pane, click Add Server. The Connect To Server
dialog box appears.
Enter the server connection information, and click Connect.
•

Name/IP Address: (Required) Enter the name or IP address of the target server.

•
3.

Server Alias: (Optional) Enter an alias for the server. If specified, the Server Alias is displayed in the
list of server connections.
When prompted for logon information:
•

For Windows servers: provide an administrator user name and password for the server.

•

4.

For a CITV virtual appliance: provide the user name and password with administrator role for the
VMware vCenter server configured in the CITV Appliance (not the CITV user name and password).
For example, administrator@vsphere.local.
Click OK.
The Replay Manager Explorer connects to the named Windows server or CITV virtual appliance, and
displays the Configure Server dialog box.

Related links
Configure Servers

Rename a Server or Host
Use the Rename Server dialog box to change the name of a server or host.
1.

In the Server Connections area of the navigation pane, right-click the server to rename and select
Rename [ server ]. The Rename Server dialog box appears.

2.

Enter a new Server Alias, and click Rename.

Disconnect from a Server or Host
Follow these steps to disconnect from a server or host.
1.

In the Server Connections area of the navigation pane, right-click the server to disconnect and
select Disconnect from [ server ].

2.

Replay Manager disconnects the server.

Test a Server or Host Connection
In the Server Connections area of the navigation pane, right-click the server to test and select Test
Connection to [ server ].
Replay Manager pings the server:
•

If the server responds, Replay Manager displays an informational message indicating the connection
success and the server response time.

25

•

If the connection fails, Replay Manager displays an error message indicating that the server did not
respond.

Remove a Server or Host
Remove a server or host if it is no longer needed.
1.

In the Server Connections area of the navigation pane, right-click the server to remove and select
Remove [ server ].

2.

Click Yes to remove the server.

Add a Server Folder
Add folders to reorganize servers. The Replay Manager Explorer maintains the added servers in
alphabetical order.
1.

In the Server Connections area of the navigation pane, right-click Add Server, and click Create
Folder. The Add Folder dialog box appears.

2.

Enter a folder name and click Add.

Move a Server or Host into a Folder
Click and drag a server to a folder (a yellow arrow will appear to mark the target folder).

Rename a Server Folder
Use the Rename Folder dialog box to change the name of a folder.
1.

In the Server Connections area of the navigation pane, right-click the server folder to rename and
select Rename [ folder ]. The Rename Folder dialog box appears.

2.

Enter a new folder name and click Rename.

Remove a Server Folder
The Remove Folder option removes a server folder and all objects within the folder.
1.

If necessary, remove all subfolders and servers from the server folder before removing the folder:
a. In the Server Connections area of the navigation pane, open the server folder to display the
contents.
b. Use drag-and-drop to move all servers and subfolders out of the folder, either to the root or
another server folder.

2.

Right-click the server folder to remove and click Remove [ folder ].

3.

Click Yes to permanently delete the server folder and all contained objects.

Configure Servers
Once a server is added, configure the server using the Configure Server dialog box. Server configuration
includes activating a license key, associating Storage Center(s) and Storage Center Servers with the
server, enabling notifications, and setting options.

Activate a Product Serial Number for a Server
Use the following procedure to activate the product license by phone or Internet. The functionality can
be evaluated for 30 days by leaving the Product Serial Number field blank.
1.

In the Server Connections area of the navigation pane, connect to the server to configure.

2.

In the Configuration area of the navigation pane, click Configure Server.

26

3.

Click the License tab.
NOTE: Activating a connection to a CITV virtual appliance configured with Replay Manager
Service for VMware requires an Enterprise-level Replay Manager License. An Enterprise-level
Replay Manager License has a format of CVSSP-999-xxxx-xxxxxxxxxxxx.

4.

Activate the product license.
Activate by Internet:
a. Enter the Product Serial Number, and select Activate via Internet.
b. Click Request Confirmation. The system requests confirmation from Dell and then displays a
message indicating that the license has been activated for this product.
Activate by Phone:
a. Enter the Product Serial Number, and select Activate via Phone. The Host ID and Confirmation
Number fields are displayed.
b. Go to the Dell portal (dell.com/support) to locate a support telephone number for your region.
Call Dell support and provide the product serial number and server host ID for the installation.
Dell support provides a confirmation number.
c. Enter the Confirmation Number, and click Activate.
Activate for Evaluation:
Leave the Product Serial Number field blank. The system displays a warning to obtain a valid
license number within 30 days. During those 30 days, Replay Manager is fully functional. When
the evaluation license expires, existing backups are retained, but no new backups can be created.
In addition, existing backups are not automatically expired by Replay Manager.

Add or Modify Storage Centers for a Server or Host
Servers are not available for management until they are defined in the System Configuration tab.
NOTE: Modification is only available for Microsoft extensions.
1.

In the Server Connections area of the navigation pane, connect to the server to configure.

2.

In the Configuration area of the navigation pane, click Configure Server.

3.

Click the System Configuration tab.
Add a Storage Center
a. Select an existing Storage Center in the Systems list or click Add New System to add a Storage
Center.
NOTE: Replay Manager cannot auto discover IPv6 addresses. To add a new Storage Center
entry that uses an IPv6 address, enter the IPv6 address or DNS host name of the Storage
Center.
b. Enter the logon Host, User Name, and Password for the Storage Center. The user must have
Administrator or Volume Manager privileges for the Storage Center.
c. Click Add.
CAUTION: If reconfiguring a Storage Center user from an Administrator to a Volume
Manager user, restores may fail if the new Storage Center user does not have access to
the view volumes previously created by Replay Manager on the Storage Center. To ensure
the Volume Manager user can access the view volumes, either add the Replay Manager
VSS subfolders to the Volume Manger’s user group, or move the view volumes into a
folder associated with that user group.

27

NOTE: Storage Center version 6.1 or later is required to specify a Volume Manager user.
Designate the Replay Manager Server (Windows Servers Only)
a. After adding the Storage Center, click the Defined Storage Center to designate it as the Replay
Manager server.
b. Click inside the This Server field and select the Replay Manager server from the drop-down
menu.
c. Click Update.
Remove a Storage Center
a. In the Defined Systems list, select the Storage Center you want to remove.
b. Click Remove.

Set Up Notifications for a Server or Host
Configure notification services to send an email to designated recipients when snapshot creation is
completed. Anti-spam filters may require adjustment to ensure notification emails are not blocked by the
email server.
NOTE: For servers that are members of a cluster, the notification configuration is common for all
servers in the cluster. Any server notification information entered overwrites notification information
for all servers in the cluster. When notifications are received, the individual server name for which
the notification was generated is automatically included in the subject line of the email.
1.

In the Server Connections area of the navigation pane, connect to the server to configure.

2.

In the Configuration area of the navigation pane, click Configure Server.

3.

Click the Notifications tab.

4.

Set up notifications:

5.

•

SMTP Server: Enter the Simple Mail Transfer Protocol (SMTP) server for the system.

•

From: Enter the email address to use as the sender.

•

To: Enter one or more email addresses that will be sent notifications. Separate addresses using
commas (,).

•

Subject: Enter subject text to use for notifications. If a subject is specified, the node that
generated the notification is included in the body of the email only, preceded by "Creation Host:"
If no subject is specified, the subject text is automatically generated based on the backup set
name, and includes the node name of the server that generated the notification.

•

Notify on success: If selected, sends an email notification for each successful snapshot.

•

Notify on verification failure (Available only for Exchange Stores extensions): If selected, sends
an email notification for each Exchange verification failure.

• Notify on failure: If selected, sends an email notification for each failed snapshot.
To send an email to test the notification settings, click Send a Test Email.
NOTE: If the test email is not successful, make sure the SMTP server has the correct relay
permissions. This is especially important when sending email to an external email address.

Set Replay Manager Options for a Server or Host
Use the following procedure to configure the LUN mappings and the Storage Center connection timeout
for the server or host.
1.

In the Server Connections area of the navigation pane, connect to the server to configure.

2.

In the Configuration area of the navigation pane, click Configure Server.

3.

Click the Options tab.

28

4.

Set the following options:
•

Backup Set Copy Path: Use this option to make a copy of the Replay Manager backup set data
(XML and other files) at another location. The copy can be used to restore the data if the original
volume containing the backup set data becomes lost. Moreover, if the copy is placed on a
Storage Center volume, the Storage Center can be used to replicate the volume to a remote
Disaster Recovery (DR) site for additional safekeeping. By default, backup set information is not
copied to another location.

•

Mapping LUN Range (Low/High): Use these fields to specify a range of LUNs to be used by
Replay Manager to map volumes back to a server. Default is 1 through 254.

•

Storage Center Connection Timeout (sec): Use this option to set a timeout value in seconds for
the Replay Manager connection time to the Storage Center. The default is 300 seconds.
NOTE: Replay Manager first attempts to expire Replays without mapping the Replay to a server.
If Replay Manager cannot expire the unmapped Replay, it maps the Replay back to the server to
expire the Replay. In this case, the number of available LUNs must be equal to or greater than
the total number of unexpired Replays managed by Replay Manager. If no LUNs are available,
backups will fail and Replay Manager will be unable to expire transportable snapshots.

29

Backing Up and Restoring Data

4

This section provides an overview of the backup types, describes how to create and run backups, and
identifies the steps for restoring data.

Using the Replay Manager Explorer
Use the Replay Manager Explorer to define backup sets, create and run backups, view and manage
available restore points, and restore component data from an available restore point..

Display Storage Components and Restore Points
Replay Manager Explorer displays storage components and restore points for selected data sources.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, click the backup extension to view its storage
components and restore points.

View Component Details
Replay Manager Explorer presents the details of the selected component(s) in tabular format on the
Component Details tab.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, click the backup extension to view its storage
components and restore points.

3.

In the center pane, check the box to the left of one or more components.

4.

In the details pane, click the Component Details tab. Component details appear.
The following table describes the content in the Component Details tab.
Replay Manager Extension

Details

Local Volumes

For each volume selected for backup in the
Local Volumes area, Replay Manager displays the
following:
•
•
•

Exchange Stores

For each selected mailbox database, Replay
Manager lists the following:
•
•

30

Drive/mount point
Label
Disk serial number and product ID

Server/path location
Affected volume mount point and volume
label

Replay Manager Extension

Details
•

SQL Databases

Disk serial number and product ID

For each selected database, Replay Manager lists
the following:
•
•
•

Server/path location
Affected volume mount point and volume
label
Disk serial number and product ID
NOTE: Only the server/path location is
displayed for components stored on SMB
file shares.

Hyper-V Guests

For each selected VM, Replay Manager lists the
following:
•
•
•

Server/path location
Affected volume mount point and volume
label
Disk serial number and product ID
NOTE: Only the server/path location is
displayed for components stored on SMB
file shares.

VMware Datastores

For each selected datacenter inventory path,
Replay Manager lists the following:
•
•
•

VMware Virtual Machines

Host name
Label
Disk serial number and product ID

For each selected virtual machine, Replay
Manager lists the following:
•
•
•

Affected Datastore inventory path
Label or raw device mapping (RDM) name
Disk serial number and product ID

View Restore Point Details
The Restore Point Details tab provides the details for the restore point, including the scheduling
information, backup type and backup extension selected, and the current status.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, click the backup extension to view its storage
components and restore points.

3.

Select one or more volumes or storage components to display restore points.

4.

Click the restore point to display details

5.

In the bottom of the display, click the Restore Point Details tab.
The following table describes the restore point details.

31

Item

Description

Name

Name of the backup set to which the restore
point belongs.

Backup Set ID

Unique ID for the backup set.

Snapshot Set ID

Unique ID for the backup job.

Created

Date and time the backup set job was created.

Completed

Date and time the backup set job was
completed.

Time Taken

Amount of time taken to complete the backup
job.

Options

Lists options for the backup job.

Notes

Displays the text of the restore point note if a
note was created. This field is also displayed for
copy operations. The field is not displayed if the
restore point does not have a note.

Components

Lists components included in the restore point.

Extension

Lists the backup extension by which the restore
point was created.

Backup Type

Shows the backup type: Copy (the default) or
Full.

Retention Policy

Shows the retention policy for the restore point.

Status

Shows the status of the restore point:
•

•

•
•

32

Available: Restore point is available for
restore operations, including transporting the
restore point to another server. For Exchange
components that were backed up with the
Verify Data option enabled, shows the
verification status in parentheses. For
example, "(Verified)" or "(Not Verified)."
Imported: Restore point has been accessed.
When the status is Imported, the restore
point cannot be transported to another
server.
Imported and Exposed: Restore point is
exposed as a local drive or mount point on
the server.
Failed: Restore point has not been created
because of an error.

Backup State

Shows the state of the backup job: Successful or
Failed.

Snapshot Type

Shows Legacy - NonTransportable when target
VM is created on SMB share.

Item

Description

Schedule

If scheduled, shows a brief description of the
schedule.

Related links
Add a Note to a Restore Point
Edit a Note for a Restore Point

View a Restore Point Report
The Restore Point Report shows the run time messages for the backup job that created the restore point.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, click a backup extension to view its storage
components and restore points.

3.

Select one or more volumes or storage components to display restore points. Right-click the name
of a server and select Select All Children to select all components listed for a server.

4.

Click the restore point to display a report.

5.

In the bottom of the display, click the Restore Point Report tab.

Understanding Backup Types
A Replay Manager backup can be either a Windows VSS backup or a VMware backup.

Windows Backup Types
For Windows applications (Exchange, SQL Server, and Hyper-V), Replay Manager creates backups using
the Microsoft Volume Shadow Copy Services (VSS).
There are two types of VSS backups:
•

Copy backup backs up all files, including all application and log files on the selected volume(s). All
information on which files were changed or deleted is preserved; therefore, copy backups do not
affect the sequence of incremental and differential backups that might happen independent of the
copy backup.

•

Full backup may truncate transactional log files after the backup finishes depending on the
application. Once all transactions from a log are applied to the database, the database sets a
checkpoint (or a marker) to the last committed transaction. Once the checkpoint is set, the logs that
have been applied may be truncated or deleted.

By default, Replay Manager Service for Windows takes VSS copy backups. SQL Server transaction logs are
not truncated with either a copy or full backup.
NOTE: If backing up Exchange data and using a third‐party backup application such as Windows
Backup, NetBackup, or BackupExec, it is important to understand which application will handle the
transaction logs: Replay Manager, or the third party backup application. If you currently use any type
of incremental schedule within your backup application, remember that the backup application
relies upon the transaction logs to create a successful backup. If Replay Manager is truncating logs
in a full backup, then the transaction logs would not be available to the third party application.
Related links
Summary of Backup Set Options

33

VMware Backup Types
During backups of VMware datastores and virtual machines, Replay Manager Service for VMware takes a
temporary VMware snapshot.
Backup set options specific to VMware include the following:
•

If the Include virtual machine memory in vSphere snapshot option is selected in the backup set
definition, the backup includes the internal state of the virtual machine.

•

If the Create Storage center Replay of Physical RDMs option in selected in the backup set definition,
the backup includes the physical mode raw device mappings (pRDMs).
NOTE: Since vSphere cannot create a VMware snapshot of physical RDMs, the physical RDM
Replays are unlikely to be consistent with the Replay containing the .vmdk file for the same virtual
machine.
NOTE: Windows guest virtual machines that store data for VSS aware applications (like SQL Server
or Exchange) on physical RDMs, or iSCSI volumes mapped directly to the guest, may fail to create
snapshots when using the VMware Virtual Machines backup extension. This is a known issue with
Windows VSS snapshot integration and VMware snapshot creation. If a failure occurs, use the
vSphere Client to change the value of the disk.EnableUUID parameter to FALSE. For further
instructions, see: http://kb.vmware.com/selfservice/microsites/search.do?
language=en_US&cmd=displayKC&externalId=1031298
NOTE: Including virtual machine memory can significantly increase the time it required to create a
snapshot and may cause the backup creation to take longer than expected.

Related links
Summary of Backup Set Actions

Guidelines for Creating Backup Sets
Replay Manager creates a Replay based on a backup set.
A backup set is assigned a unique ID. It defines:
•

Backup Data: One or more volumes or application components included in the backup.

•

Backup Set Options: Options for the backup, such as the backup type and expiration settings.

Guidelines for Backup Sets in VMware Datacenters
Modifying components or options, moving or deleting components, and renaming source components
requires the creation of a new backup set.
To avoid needing to frequently re-create backup sets to account for component changes, create a
separate backup set for VMware components that are likely to be deleted, moved, or renamed.
•

Renaming source components breaks the association between source data and backup set. If a
source component included in a backup set is renamed, the backup set will fail. For this reason, when
source components are renamed in any way (renamed server or datastore, renamed database,
renamed VM, and so on), create a new backup set that includes the renamed components.

•

Moving components between VMware datacenters causes backups to fail. If a component included
in a backup set is moved between VMware datacenters, the backup set is unable to backup data at the
original location and the backup job fails. Moving source components within a VMware datacenter
will not cause failures.

•

The existence of VMs with non—unique names within the same datacenter cause backups to fail. If
two or more source components included in a backup set have the same name, the backup set will
fail. For this reason, make sure all source components in each datacenter have unique names.

34

Guidelines for Backup Jobs
Follow these guidelines when working with backup jobs.
Replay Manager queues a maximum of ten jobs at a time. For this reason, do not submit more than ten
backup jobs (using a schedule, a script, or manually) at a time.
•

If the queue reaches more than five jobs, warning events are logged in the Windows Event Log.

•

If the queue reaches ten jobs, the excess jobs are discarded and an error status is posted to the
Windows Event Log indicating that the queue has stopped accepting jobs.

Replay Manager does not check the number of simultaneously scheduled jobs when creating or
modifying backup set schedules. To prevent a new schedule from causing more than 10 overlapping
jobs, use the Backup Job Queue and the Backup Schedule Run Time Report.
In addition, follow these guidelines when creating schedules for backup jobs:
•

Although a backup snapshot completes in seconds, the entire backup snapshot process — from
temporarily freezing all application IO, taking the snapshot, and then releasing all application IO - can
take significant time to process depending on the applications in use. It can also take time to apply a
retention policy. For this reason, make sure that a scheduled backup can finish before another backup
is scheduled to start.

•

For large volumes and components, Dell recommends scheduling backups during off hours.

•

At present, Replay Manager does not support backups for Storage Center Live Volumes.

•

At present, Replay Manager Services for VMware (RMSV) does not support the Front-End SAS
interface.

Related links
View Queued Items
Display the Backup Schedule Run Time Report

Backing Up a Boot Volume (LUN 0)
In some instances, backing up a boot volume may fail because the Virtual Shadow Copy Service (VSS)
cannot suspend all IO on the volume. Therefore, do not use Replay Manager to back up boot volumes.
To back up boot volumes, create a Storage Center Replay of the boot volume.

Guidelines for Scheduling and Expiring Replays
Replays allow a site to restore data from a specific point-in-time. When planning schedules and
expiration settings for Replays, take care to balance the point-in-time restore requirements with the
amount of resources consumed by unexpired Replays. That is, do not create Replay schedules and
expiration settings that allow unexpired Replays to consume a disproportionate amount of Storage
Center resources.

Extension-Specific Best Practices
Before using Replay Manager to create backup sets, schedule backups, and restore data, see the best
practice guidelines. These guidelines provide guidelines specific to each available Replay Manager backup
extension.
Related links
Backing Up Replay Manager Data
Installing and Configuring the Verification Service for Exchange

35

Summary of Backup Set Actions
This table lists actions available for creating and managing backup sets.

Backup Set Actions
Action

Description

Refresh Components

Refreshes the component display.

Create Backup Set

Creates a backup set of the selected components.

Suspend Schedule

Suspends the schedule for the selected backup set.

Resume Schedule

Resumes a backup set schedule that is suspended.

Modify Schedule

Modifies an existing backup set schedule.

Delete Schedule

Deletes a backup set schedule.

Run Now

Immediately submits and runs a job for the selected backup set.

Modify Settings

Modifies settings for an existing backup set. (Microsoft extensions only)

Delete Backup Set

Deletes the selected backup set.

Modify Components

Modifies the components of a backup set.

Prepare for Script

Creates a sample set of PowerShell cmdlets for submitting the selected
backup set for execution. Copy and paste the cmdlets into a script.

Restore

Restores the data in a restore point. Not available for all backup extensions
and database types.

Resync

Allows for a fast recovery for a restore point. Not available for Hyper-V, or for
restore points containing SQL system databases or Cluster Shared Volumes
(CSVs). Only available for Windows 2008 R2+ and requires Microsoft hotfix
KB2877115.

Expose

Exposes the selected restore point to the specified target and mount path.

Unexpose

Removes the mount points (access paths) from the server.

Unimport

Unmaps the view volumes related to that restore point from the Storage
Center to the server.

Delete Restore Point

Removes the selected restore point(s) from Replay Manager and the
corresponding Replays from Storage Center.

Force Keep

Ensures that the selected restore point(s) will not be automatically deleted,
regardless of the backup set’s retention policy.

Add Notes

Adds a note to a restore point. The note text is displayed on the Restore Point
Details tab. This field is limited to 255 or fewer characters.

Transport to Server

Moves the restore point and its metadata to a compatible Replay Manager
server.

36

Summary of Backup Set Options
This table lists the backup options displayed when you create a backup set.

Summary of Backup Set Options
Backup Option

Description

User Defined Name

Enter a name for the backup set or accept the default. The user‐defined name
is displayed as the Replay description in Storage Center. However, note that
on the Storage Center, the name is truncated to 31 characters in length. In
RMS, the name is truncated and limited to 256 characters.

Selected Items

Displays components to be included in the backup set.

Delete Old Restore
Points

Select this option to determine when old restore points are deleted. Restore
points can be deleted based on the number of restore points to retain or the
number of days to retain a restore point. Old restore points are deleted when
the backup set is run based on the selected criteria.
NOTE: Because Replays (old backup sets) may consume LUNs and
storage, make sure you set the Delete Old Restore Points option such
that Replays are removed from the Storage Center.

VSS Full Backup

When available, select this option to create a VSS full backup. Note that
during a VSS full backup, transaction logs may be truncated and may be
deleted after the backup completes depending on the application. The
default is to create a VSS copy backup.
Notes:
•
•
•

Run Exchange
Verification

Select this option only when using the Exchange Server data verification
service. Then select from the following:
•
•
•

Include virtual machine
memory in vSphere
snapshot

For SQL Server: Transaction logs are not flushed.
For SQL Server: You cannot take a full backup of a read-only database
such as a replica database. Microsoft SQL Server only supports copy-only
backups of read-only databases.
For Exchange Server 2007: If you do not select VSS Full Backup,
Exchange generates Windows Event Log errors when the backup
completes successfully. The errors can be ignored.

Verify Mailbox Databases and Transaction Logs: Select this option to
verify mailbox databases and transaction logs.
Verify Transaction Logs Only: Select this option to verify only the mailbox
transaction logs. If the component to be verified is not a Storage Center
volume, the verification and corresponding backup operation will fail.
Throttling IO for Database Verification: Select this option to specify the
number of IOs at which to throttle (one-second pause) IO.

For VMware backup extensions only. Select this option to include a dump of
the internal state of the virtual machine in the backup.
NOTE: Opting to include virtual machine memory in the backup can
cause backups to take more time to complete.

37

Backup Option

Description

Create Storage Center
For VMware virtual machines only. Select this option to include physical
Replay of physical RDMs mode raw device mappings (pRDMs) in the backup.
NOTE: Since vSphere cannot create a VMware snapshot of physical
RDMs, the physical RDM Replays are unlikely to be consistent with the
Replay containing the .vmdk file for the same virtual machine.
NOTE: Windows guest virtual machines that store data for VSS aware
applications (like SQL Server or Exchange) on physical RDMs, or iSCSI
volumes mapped directly to the guest, may fail to create snapshots
when using the VMware Virtual Machines backup extension. This is a
known issue with Windows VSS snapshot integration and VMware
snapshot creation. If a failure occurs, use the vSphere Client to change
the value of the disk.EnableUUID parameter to FALSE. For further
instructions, see: http://kb.vmware.com/selfservice/microsites/
search.do?language=en_US&cmd=displayKC&externalId=1031298
Backup Type

Select from the following:
•
•
•

Run now: Creates a backup set without a schedule and immediately
submits a backup job.
Schedule for later: Creates a backup set and allows you to schedule the
backup for a later time. Click Modify to define a schedule for the backup
set.
Not Scheduled: Creates a backup set without a schedule. This option can
be used to create a placeholder backup set to be configured later.

Related links
Guidelines for Scheduling and Expiring Replays

Creating and Running Backups
This section provides the procedures for creating and scheduling backup sets, and running backup jobs.
Backups can be set to run once, scheduled for recurrence at the frequency specified during backup set
creation, or using the Not Scheduled option, can be created as a place holder for future scheduling.
Related links
Guidelines for Backup Jobs

Create and Run a Backup Now
Follow these instructions to create the backup set and immediately submit the backup job for execution.
Running a backup job outside its normal window will impact a retention policy if the backup set is set to
only keep a certain number of restore points.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

Select components to include in the backup set. Right‐click the name of a server and select Select
All Children to select all components listed for a server. Verify backup selections by viewing the
Component Details.

4.

In the Backup area of the action pane, click Create Backup Set. The Create Backup Set dialog box
appears.

5.

In the User Defined Name field, type in a name or use the name suggested.

38

6.

Select backup job options.

7.

In the Backup Type area, select Run Now.

8.

Click Submit.

The job is listed in the Backup Jobs display. When the backup completes, a summary report is listed in
the Reports display.
Related links
Summary of Backup Set Options

Create and Schedule a Backup
Follow these instructions to create a backup set and submit the backup job for execution at the
scheduled time(s). For recurring schedules, you can additionally configure the frequency and interval at
which backups jobs are run.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

Select the components to include in the backup set. Right‐click the name of a server and select
Select All Children to select all components listed for a server. Verify backup selections by viewing
the Component Details.

4.

In the Backup area of the action pane, click Create Backup Set. The Create Backup Set dialog box
appears.

5.

In the User Defined Name field, type in a name or use the name suggested.

6.

Select backup set options.

7.

In the Backup Type area, select Schedule for later, and click Modify to set up the schedule. The
Backup Schedule dialog box appears.

8.

Set up a schedule. Note that the time scheduled for a backup is based on server time, which is shown
in the upper right of the dialog box.
a. In the Schedule Type area, specify the schedule type.
One Time: Select this option to schedule one occurrence of the backup job, and then specify the
date and time for the backup job in the One-Time Occurrence area.
Recurring: Select this option to set up a recurring schedule for the backup job.
b. For recurring backups, select the frequency options for the backup schedule.

9.

When you have finished setting up the schedule, click OK.

10. Click Submit.
The job is listed in the Backup Jobs display. When the backup is finished, a summary report is listed in the
Reports display.
NOTE: To set up overnight schedules, click Exclude Time Range and then specify the range of time
to exclude from the schedule. For example, to create an overnight schedule that runs from 5 PM to
8 AM, click Exclude Time Range and then specify 8 AM as the Starting at time and specify 5 PM as
the Ending at time. The backup schedule will begin at 5 PM of the current day and stop at 8 AM the
following day.
Related links
Summary of Backup Set Options

39

Managing Existing Backup Sets
After a backup set is created, Replay Manager lists it in the Replay Manager Explorer main display and the
Replay Manager Jobs display. The backup set settings and schedules can be managed from either display.
Related links
Working with Backup Set Jobs

Run an Existing Backup Set Now
Use this procedure to immediately run a backup set job.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

In the explorer pane, select an existing backup set to run.

4.

In the Backup Set area of the action pane, click Run Now. If warned that the action will execute the
current backup outside of a schedule, click Yes. A backup set job is created and immediately
submitted to the queue for execution.

Modify Settings for an Existing Backup Set
Use the Modify Backup Set dialog box to modify the options for a selected backup set.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

Select an existing backup set to modify.

4.

In the Backup Set area of the action pane, click Modify Settings. The Modify Backup Set dialog box
appears.

5.

Modify options for the backup set.

Related links
Summary of Backup Set Options

Modify Schedules for an Existing Backup Set
Use the Modify Backup Set dialog box to change the schedule for an existing backup set.
1.

When the Modify Backup Set dialog box is displayed, select Schedule for later in the Backup Type
area, and click Modify.

2.

Set up a schedule. Note that the time scheduled for a backup is based on server time, which is shown
in the upper right of the dialog box.
a. In the Schedule Type area, specify the schedule type.
One Time: Select this option to schedule one occurrence of the backup job, and then specify the
date and time for the backup job in the One-Time Occurrence area.
Recurring: Select this option to set up a recurring schedule for the backup job.
b. For recurring backups, select the frequency options for the backup schedule.

3.

When you have finished setting up the schedule, click OK.

4.

Click Submit.

40

Replay Manager creates and schedules the backup job. The job is listed in the Backup Jobs display. When
the backup is finished, a summary report is listed in the Reports display.
NOTE: To set up overnight schedules, click Exclude Time Range and then specify the range of time
to exclude from the schedule. For example, to create an overnight schedule that runs from 5 PM to
8 AM, click Exclude Time Range and then specify 8 AM as the Starting at time and specify 5 PM as
the Ending at time. The backup schedule will begin at 5 PM of the current day and stop at 8 AM the
following day.

Add or Remove Components from an Existing Backup Set (Microsoft
Extensions Only)
Follow these steps to add or remove components from an existing backup set. This function is only
available for Microsoft environments.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

In the explorer pane, select an existing backup set.

4.

In the Backup Set area of the action pane, click Modify. The Modify Backup Set dialog box appears.
•

To add a component, click Add Component.

•

To remove a component, click Remove Component.

Delete a Backup Set
Deleting a backup set deletes all restore points for the backup set and any corresponding Storage Center
Replays.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

Select an existing backup set.

4.

In the Backup Set area of the action pane, click Delete Backup Set.

5.

Click Yes to delete the backup set.

Prepare an Existing Backup Set for a Script
The Backup Script dialog box creates a sample set of PowerShell cmdlets for submitting the selected
backup set for execution. Copy and paste the cmdlets into a script.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

Select an existing backup set.

4.

In the Backup Set area of the action pane, click Prepare for Script. The Backup Script dialog box
appears.

5.

Click Copy

6.

Click Close.

to copy the sample cmdlets to the clipboard.

41

Managing Restore Points and Restoring Data
When a backup job is successfully finished, a new restore point is listed for the backup set in the Replay
Manager Explorer. A restore point is an instance of a backup. It is a point in time from which data can be
exposed or restored.
NOTE: Storage Center controls access to volumes based on user groups and corresponding volume
folders. When restoring a volume or component, make sure to restore it to a location that maintains
data security.

Summary of Restore Point Actions
This table lists actions for managing restore points and restoring data from a restore point.

Summary of Restore Point Actions
Restore Point Action

Description

Restore

Restores a component to its original location.
•

•
•

Rename and relocate database: For SQL Server databases only, the
Restore action includes an option to rename and relocate database
components. If the database component is stored on an SMB file share, it
can be renamed within the original SMB file share location, but cannot be
relocated.
Do Not Recover Database: For SQL Server databases only, the Restore
action includes an option to restore without recovering the database.
Authorize Updating Clustered Storage Volume (CSV) Storage Owner:
For Windows Server 2008 R2 CSV components (Local Volume or Hyper‐V)
only, the Restore action includes an option to update the CSV owner.
NOTE: Restore is not available for Local Volume and VMware Datastores
restore points.
NOTE: Each time the Restore action restores backup set data, Replay
Manager maps the backup data to the number of LUNs required for the
restore. When the restore completes, the volumes remain mapped until
the Replays expire or the restore point is unimported.
NOTE: (VMware Virtual Machines restore points only) Under some
conditions, restore operations do not retain the thin‐provisioned state of
the component; that is, a restore operation may allocate all virtual disk
space, resulting in greater than expected space consumption.

Resync

Allows for a faster recovery from a restore point by resetting the Storage
Center volumes to the appropriate Replay.

Make Writable

For Windows extensions only. Makes an exposed restore point writable.
Making a restore point writable removes it from Replay Manager control.
Replays corresponding to restore points that have been made writable must
be managed using Storage Center.

Unmanage

For VMware extensions only. Removes an exposed restore point from
management by Replay Manager Explorer. Unmanaged Replays must be
managed by Storage Center.

42

Restore Point Action

Description

Expose

•

•

Unexpose

•
•

For Windows: Exposes the restore point to the specified drive or mount
path. If the component is stored on an SMB file share, the SMB expose
path is automatically generated by Replay Manager and cannot be
changed.
For VMware: Exposes the restore point to the specified datacenter, host,
and name. Use the Unmanage Restore Point option to remove the
exposed restore point from Replay Manager control. Unmanaged Replays
must be managed from Storage Center.
For Windows: Available on Microsoft Windows Server 2008 and later
operating systems only. Unexposes a non‐writable exposed restore point.
For VMware: Unexposes a restore point that has not been removed from
management.

Add Notes

Add a note to a restore point. The note text is displayed on the Restore Point
Details tab. The note is also displayed in the output from a copy operation.

Edit Notes

Edit a note for a restore point. The note text is displayed on the Restore Point
Details tab. The note is also displayed in the output from a copy operation.

Unimport

Available on Microsoft Windows Server 2008 and later operating systems
only. Undoes the import of a transportable restore point that was previously
Restored or Exposed. The restore point can then be restored or exposed to
the same server or transported to another server.

Delete Restore Point

Deletes the selected restore point and removes the corresponding Replay(s)
from the Storage Center.
NOTE: Because a backup set may have multiple volumes, there may be
more than one Replay for a given restore point.

Force Keep / Allow
Auto-Deletion

Toggles between Force Keep and Allow Auto-Deletion.
•
•

Transport to Server

Force Keep: Sets the retention flag of a restore point to Never Expire.
These restore points will not be automatically deleted based on the
backup set’s retention policy.
Allow Auto-Deletion: Removes the Force Keep flag from a Replay,
allowing the Replay to be automatically deleted based on the backup set’s
retention policy.

For Windows extensions only: Transports a restore point to another server.
Once a restore point is transported, it is removed from the source server. On
the target server, the transported restore point is available under the Local
Volumes extension, regardless of its source extension. Restore points can be
transferred only to a server compatible with the operating system of the
source server.
NOTE: Transport to Server is not available for components stored on
SMB file shares or VMware extensions components.

43

Related links
Transport-to-Server Scenarios
Rename and Restore SQL Server Components Stored on a Volume
Rename and Restore SQL Server Components Stored on an SMB File Share
Restore SQL Server Components without Recovering the Database
Make an Exposed Restore Point Writable (Windows Extensions Only)
Remove an Exposed Restore Point from Management (VMware Extensions Only)
Expose a Restore Point (Windows Extensions Only)
Expose a Restore Point (VMware Extensions Only)
Add a Note to a Restore Point
Edit a Note for a Restore Point

Transport-to-Server Scenarios
Transporting a restore point across different operating system versions is possible only when the file
system features of the source server are compatible with the target server.
When possible, Replay Manager Explorer prevents an administrator from transporting a restore point to
an incompatible target server by graying out incompatible servers in the Choose Target Server dialog
box. However, if Replay Manager Explorer does not have operating system information for a server, it may
list a server as available when the server is not compatible with the source server. In other words, Replay
Manager Explorer can include incompatible target servers in the Choose Target Server dialog box.
If an administrator attempts to transport a restore point to an incompatible server (either using the Replay
Manager Explorer or the Move-RMRestorePoint cmdlet) the transport fails and a warning message is
issued. The following sections define the allowable scenarios for Windows Server.

Windows Server 2012/2012 R2 Source
The following table defines the allowable Transport to Server scenarios for Windows Server 2012/2012
R2 source.
Windows Server 2012/2012 R2

Windows Server 2008/2008 R2

CSVFS

Allowed

Allowed

NTFS

Allowed

Allowed

ReFS

Allowed

Not Allowed

NTFS with data deduplication

Allowed

Not Allowed

Windows Server 2008/2008 R2 Source
The following table defines the allowable Transport to Server scenarios for Windows Server 2008/2008
R2 source.
Windows Server 2012/2012 R2

Windows Server 2008/2008 R2

CSVFS

Not Applicable

Not Applicable

NTFS

Allowed

Allowed

ReFS

Not Applicable

Not Applicable

NTFS with data deduplication

Not Applicable

Not Applicable

44

Restoring Data
This section provides the procedures for restoring data.
NOTE: The Restore action is not available for the Local Volumes and VMware Datastores backup
extensions.
CAUTION: Do not attempt to restore a database that is offline. Either bring the database online,
or drop the database, before attempting to restore the database using Replay Manager.
Related links
Replay Manager Best Practices

Display Restore Points for a Component
When components are selected, the available restore points are displayed on the right side of the
explorer.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

Select a component. Right‐click the name of a server or host and click Select All Children to select
all its components.

Restore point details are displayed in the Restore Point Details and Restore Point Reports tabs in the
bottom pane of the display.

Restore Data to its Original Location
Use the Restore Snapshot dialog box to recover (overwrite) the original data with the selected restore
point data.
The Restore action restores data to its original location, overwriting existing data with the restore point
data. To prevent losing any data at the original location, make sure to take a backup after all changes are
made to a database before using Restore or use Expose (rather than Restore) and then manually merge
Replay data with the existing data.
NOTE: For VMware Virtual Machines restore points only: Under some conditions, restore operations
do not retain the thin-provisioned state of the original component; that is, a restore operation may
allocate all virtual disk space, resulting in greater than expected space consumption.
NOTE: The Restore action is not available for the Local Volumes backup extension, which includes
all restore points that have been transported to another server.
NOTE: The Restore action is not available for the VMware Datastores backup extension.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

In the explorer pane, select a component. Restore points for the component are displayed in the
right side of the explorer.

4.

Select a restore point.

5.

In the Restore Points area of the action pane, click Restore. The Restore Snapshot dialog box
appears.

6.

In the Components area, select the components to restore.

45

7.

For Microsoft SQL Server components only: To restore a database component so that you can
subsequently apply transaction logs or differential database backups to the restored database, click
Do Not Recover Databases.

8.

Review the restore point details, and click Restore.
NOTE: When restoring a live Hyper-V virtual machine, the following message is displayed in
Hyper-V Manager:
The virtual machine [ name ] has been deleted. Click Exit to exit Virtual Machine Connection.
During a restore operation, the Hyper-V VSS writer deletes virtual machines before restoring them.
This message does not indicate a problem—click Exit to acknowledge the message.

Restore SQL Server Components without Recovering the Database
Use the Do Not Recover Databases option if you want to apply transaction logs or differential backups to
the restored database.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select the SQL Server Databases backup
extension.

3.

Select a component. Restore points for the component are displayed in the right side of the explorer.

4.

Select a restore point.

5.

In the Restore Points area of the action pane, click Restore. The Restore Snapshot dialog box
appears.

6.

In the Components area, select or clear the check boxes next to the components to choose which
components to restore.

7.

Select Do Not Recover Databases.

8.

Review the restore point details, and click Restore.

Rename and Restore SQL Server Components Stored on a Volume
Use the Restore Snapshot dialog box to rename and restore SQL Server components on a volume.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select the SQL Server Databases backup
extension.

3.

In the left side of the explorer pane, select a component. Restore points for the component are
displayed in the right side of the explorer.

4.

Select a restore point.

5.

In the Restore Points area of the action pane, click Restore. The Restore Snapshot dialog box
appears.

6.

Click
in the row containing the database to be renamed and relocated. The Rename
Database dialog box appears.
Depending on how the Database Administrator (DBA) configured the file groups for the database, the
mdf and ldf may share the same location or (more commonly) be split between multiple server
locations resulting in multiple rows.

7.

Enter a new name in the New Database Name field.
A database must be relocated to be renamed.

8.

46

Enter a new path in the New Path column of each appearing row.

The new path cannot be the same as the current path and must be able to be created on the target
system.
When adding a new path, the complete path (drive letter and all subdirectories) must be entered. For
example, if the new path is the SQL2 directory on the I: drive, then I:\SQL2 is entered. If the new
path is the SQL2\Data directory on the I: drive, then I:\SQL2\Data is entered.
9.

Click OK.

10. The Restore Snapshot dialog box now displays the new database name.
•

The name or path can be changed by clicking

again.

• Or click
and delete the new name to cancel the name change.
11. To begin the restore, click Restore.
File names are not changed when the database is renamed.

Rename and Restore SQL Server Components Stored on an SMB File Share
Use the Restore Snapshot dialog box to rename and restore SQL Server components on an SMB file
share.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select the SQL Server Databases backup
extension.

3.

In the left side of the explorer pane, select a component. Restore points for the component are
displayed in the right side of the explorer.

4.

Select a restore point.

5.

In the Restore Points area of the action pane, click Restore. The Restore Snapshot dialog box
appears.

6.

Click
in the row containing the database to be renamed and relocated. The Rename
Database dialog box appears.
Depending on how the Database Administrator (DBA) configured the file groups for the database, the
mdf and ldf may share the same location or (more commonly) be split between multiple server
locations resulting in multiple rows.

7.

Enter a new name in the New Database Name field.

8.

Enter a new path in the New Path column of each appearing row.
The new path must be within the original SMB file share and must be able to be created on the target
system.
For FILESTREAM data only, omit the last subdirectory from the path.

9.

Click OK.

10. The Restore Snapshot dialog box now displays the new database name.
•

The name or path can be changed by clicking

again.

• Or click
and delete the new name to cancel the name change.
11. To begin the restore, click Restore.
File names are not changed when the database is renamed.

47

Expose a Restore Point (Windows Extensions Only)
Exposing a restore point allows it to be mapped to a local drive or mount point and provides the option
of making the volume writable.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

Select a restore point.

4.

In the Restore Points area of the action pane, click Expose. The Expose Restore Point Volumes
dialog box appears.

5.

(Optional) To make exposed volumes writable, select Make exposed volumes writable. Once an
exposed backup set is writable, it is no longer managed by Replay Manager. That is, the restore point
is no longer included in the list of available restore points.

6.

Perform the following for each restore point to be exposed:
a. Click the cell in the Expose Path column next to the restore point to be exposed.
b. Assign a drive letter or specify an NTFS mount point relative to the server (for example, C:
\MountPoint\Volume). Click Create and Verify to create the folder or click Verify Path to verify an
existing mount point.
c. Click Submit.

7.

Click Expose.

Expose a Restore Point (VMware Extensions Only)
Exposing a restore point for VMware involves selecting the datacenter, host, and providing a name for the
exposed component.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

Select a restore point.
You can make exposed VMware restore points unmanaged to attach virtual machines or use as raw
device mappings.

4.

In the Restore Points area of the action pane, click Expose. The Expose Restore Point Volumes
dialog box appears.

5.

For each component:

6.

•

Datacenter: Select the datacenter in which to expose the component.

•

Host: Select the host or cluster on which to expose the component.

• Exposed Name: Enter a name for the exposed component.
(Optional) To remove the exposed restore point from the management of Replay Manager, select
Unmanage Restore Point. A restore point that has been removed from the management of Replay
Manager must be managed by the Storage Center.
If you use vCenter to add an exposed/unmanaged VM to the Inventory, the restored VM includes
both the original VM backup and a temporary snapshot of the VM. Use vCenter Snapshot Manager to
either delete the temporary snapshot or use the temporary snapshot to revert the restored VM.

7.

48

Click Expose.

Expose a Restore Point Stored on an SMB File Share
Use the Expose Restore Point Volumes dialog box to expose a restore point on an SMB file share.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

Select a restore point.

4.

In the Restore Points area of the action pane, click Expose. The Expose Restore Point Volumes
dialog box appears. The Expose Path column displays the SMB path where the data will be exposed.
This path is automatically generated by Replay Manager and cannot be changed.

5.

(Optional) To make the exposed restore point writable, select Make exposed volumes writable. Once
an exposed restore point is writable, it is no longer managed by Replay Manager. That is, the restore
point is no longer included in the list of available restore points.
NOTE: Volumes must be writable to attach SQL Server databases from exposed volumes.

6.

Click Expose.

Resync a Restore Point (Windows Extensions Only)
Use the following procedure to a resync a restore point. Requires Microsoft hotfix KB2877115 on
Windows Server 2008 and Windows Server 2012.
WARNING: To increase the speed of this action, Replay Manager does not perform a check to
determine whether any data on the data source has changed. Any changes that occur after the
restore point was created will be lost.
NOTE: Resync is not available on Hyper-V, restore points containing SQL system databases, or
restore points containing Cluster Shared Volumes (CSVs).
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

Select a restore point to resync.

4.

In the Restore Points area of the action pane, click Resync.

5.

Recovery options:
•

Select Fast Recovery Options: This option is selected by default. By leaving this option checked,
the disk signature of the resynchonized volume will revert back to the disk signature of the target
volume.

•
6.

Do Not Recover Databases: When checked, the resync operation will not recover the databases
in the restore point before executing.
Click OK to resync the restore point.

Make an Exposed Restore Point Writable (Windows Extensions Only)
Use the following procedure to make an exposed restore point writable. Making a restore point writable
removes the restore point from the control of Replay Manager. Exposed, writable restore points must be
managed by Storage Center.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

Select an exposed restore point. (Restore point status is Imported and Exposed.)

4.

In the Restore Points area of the action pane, click Make Writable. The Expose Restore Point
Volumes dialog box appears.

49

5.

Select Make exposed volumes writable, and click Expose.
NOTE: Once an exposed restore point has been made writable, the operation cannot be
undone. Attempting to undo the operation will sever the connection.

Remove an Exposed Restore Point from Management (VMware Extensions
Only)
Remove an exposed VMware restore point from management by Replay Manager if you want to attach
virtual machines or use raw device mappings. Unmanaged restore points must be managed by Storage
Center.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

Select an exposed restore point. (Restore point status is Imported and Exposed.)

4.

In the Restore Points area of the action pane, click Unmanage. The VMware Virtual Machine Expose
dialog box appears.

5.

Select Unmanage Restore Point, and click Expose.

Unexpose an Exposed Restore Point
Use the following procedure to unexpose a non‐writable, exposed restore point.
NOTE: The Unexpose action is available for VMware extensions and for Windows Server 2008 and
later operating systems only.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

Select an exposed restore point. (Restore point status is Imported and Exposed.)

4.

In the Restore Points area of the action pane, click Unexpose.

5.

Click Yes to complete the action.

Add a Note to a Restore Point
Adding a note to a restore point makes it easier to identify the significance of the restore point.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

Select the restore point you want to modify.

4.

In the Restore Points area of the action pane, click Add Notes. The Restore Point Notes dialog box
appears.

5.

Type the note into the text box. Click Clear to clear the text box. Click Revert to undo any
modifications you have made to the note.

6.

Click OK to add the note to the restore point. The note is displayed on the Restore Point Details tab.
The note is also displayed in the output from a copy operation.

Edit a Note for a Restore Point
Use this procedure to edit an existing note for a restore point.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

Select the restore point you want to modify.

50

4.

In the Restore Points area of the action pane, click Edit Notes. The Restore Point Notes dialog box
appears.

5.

Edit the note text in the text box, or click Clear to clear the text box and start over. Click Revert to
undo any modifications made to the note.

6.

Click OK to save the changes. The revised note is displayed on the Restore Point Details tab.

Unimport a Restore Point
Use this procedure to unimport a transportable restore point that has been previously restored or
exposed.
NOTE: The Unimport action is available on Microsoft Windows Server 2008 and later operating
systems only. For VMware restore points, use the Unexpose action.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

Select a restore point that has been restored or exposed by a prior action. (Restore point status is
Imported or Imported and Exposed.)

4.

In the Restore Points area of the action pane, click Unimport.

5.

Click Yes to unimport the restore point or No to cancel the operation.

Delete a Restore Point
Use this procedure to a delete a restore point.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

Select the restore point you want to delete.

4.

In the Restore Points area of the action pane, click Delete Restore Point.

5.

Click OK to delete the restore point.

Prevent a Restore Point from Expiring (Force Keep)
The Force Keep option puts a lock on a restore point to prevent it from being automatically deleted.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

Select the restore point you want to keep from expiring. (These restore points are displayed with the
Force Keep icon

4.

.)

In the Restore Points area of the action pane, click Force Keep. The restore point cannot be
automatically deleted.

Allow a Restore Point to be Automatically Expired (Allow Auto-Deletion)
Use the following procedure to remove the Force Keep flag from a restore point, allowing the restore
point to be automatically deleted based on the retention policy for the backup set.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

Select a restore point that was previously set to never expire using the Force Keep action. (These
restore points are displayed with the Force Keep icon.)

4.

In the Restore Points area of the action pane, click Allow Auto-Deletion.

51

Transport a Restore Point
Use the following procedure to transport a restore point to another server. Once a restore point is
transported, it is removed from the source server. On the target server, the transported restore point is
available under the Local Volumes extension, regardless of its source extension.
Restore points can be transported only to a server compatible with the operating system of the source
server.
NOTE: The Transfer Restore Points option is not available for VMware restore points or for any
restore points with components stored on SMB file shares.
NOTE: In a clustered-server environment, transferring a restore point to a passive node is not
supported.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

Select the restore point you want to transfer to another server.

4.

In the Transfer Restore Points area of the action pane, click Transport to Server. The Choose Target
Server dialog box appears. If the server or host is not on the list, add the target server.

5.

Select the server to transfer the restore point to, and click OK. The restore point is transferred to the
target server.
NOTE: When the restore point is transferred to another server, it is only available on that server.
NOTE: After restore points are transferred (with the exception of Local Volume transfer), the
Restore option is not available in the Restore Points pane. In addition, the Run Now option in
the Backup Set pane is available only if the same drive letter components exist in the target
server.

6.

To view the transferred restore point:
a. In the Server Connections area of the navigation pane, connect to the server to which you
transferred the restore point.
b. In the Backup Extensions area of the navigation pane, click Local Volumes.

Related links
Transport-to-Server Scenarios
Adding and Configuring Servers and Hosts

Advanced Recovery Scenarios for SQL Server
The following sections describe advanced recovery scenarios for Microsoft SQL Server databases.

Recover a Database Using Replay Manager and Transaction Log Backups
Replay Manager Replays can be used in conjunction with transaction log backups to recover a Microsoft
SQL Server database to a specific point in time. Replay Manager provides a Do Not Recover Databases
option to restore a database and leave the database in an unrecovered state. You can subsequently apply
transaction log backups to the restored database.
1.

Restore a database and leave the database in an unrecovered state. Follow the instructions given in .
You may also rename and relocate the databases.

2.

Restore transaction log backups for each recovered database.
a. Open the SQL Server Management Studio and connect to the SQL Server instance.

52

b. Open a query window and use the following T-SQL command to restore transaction logs to each
database:
RESTORE LOG [ [database_name] ] FROM DISK = ’ [log_backup_file] ’ WITH NORECOVERY;
In addition, the following optional clauses can be used:
•

To recover the database to a point in time between transaction log backups, use the STOPAT
clause.

•

To recover the database to a specific log sequence number (LSN), use the STOPATMARK or
STOPBEFOREMARK clause.
NOTE: Transaction log backups must be restored in order.

For more information on restoring transaction log backups, see the Microsoft SQL Server Books
Online documentation.
c. Complete the recovery process for each database using the following T-SQL command:
RESTORE DATABASE [ [database_name] ] WITH RECOVERY;
Related links
Restore SQL Server Components without Recovering the Database

Recover System Databases
The Expose action in Replay Manager can be used as part of a recovery plan for the following system
databases: master, model, and msdb. Use Replay Manager to recover these system databases by
manually copying system database files from exposed volumes back to their original location.
NOTE: This method will recover the system databases back to the point in time that the restore
point was created. Any modifications to the system databases (such as adding or removing users)
performed after the restore point was created will need to be manually repeated. In addition, any
databases created after the restore point will be missing. You can reattach these databases.
1.

Expose a restore point that contains the system databases to recover.
NOTE: Do not select the Make exposed volumes writable option.

2.

Shut down the SQL Server service.

3.

Using the Windows Explorer, copy the files from the exposed volumes or SMB file shares containing
the system database files to the original location, replacing any existing files.

4.

Start the SQL Server service.

Related links
Expose a Restore Point (Windows Extensions Only)
Expose a Restore Point Stored on an SMB File Share

Recovering Databases in a Clustered Instance of SQL Server
Replay Manager can be used to recover databases that are part of a clustered instance of SQL Server.
When using Replay Manager in a cluster, recovery must be performed on the node that owns the
instance of SQL Server.
There are two ways to recover databases in a clustered instance of SQL Server:
•

Restore: The Restore action functions the same in clustered and non‐clustered environments.
However, if the rename and relocate functionality is used, the new paths must reside on the SQL
Server instance’s clustered disks.

53

•

Expose: The Expose action functions the same in clustered and non‐clustered environments.
However, in a clustered environment, there are additional manual steps required before databases can
be attached from the exposed volumes. To attach a database in a clustered instance of SQL Server,
the database files must reside on clustered disks that the SQL Server instance is dependent on.
Because the disks created by the Expose action are local disks, they must be manually converted to
clustered disks and a dependency on those disks must be added to the SQL Server application before
databases can be attached.

Use Restore to Recover Databases in a Clustered Instance of SQL Server
A clustered instance of SQL Server uses the restore action to recover databases.
NOTE: The new paths must reside on the SQL Server instance’s clustered disks.
Related links
Restore Data to its Original Location

Use Expose to Recover Databases in a Clustered Instance of SQL Server
Expose the restore point containing the databases to be recovered.
1.

On the Expose dialog box:
a. Select Make exposed volumes writable.
b. If assigning drive letters, choose drive letters that are available on all nodes of the cluster.

2.

Map the exposed volumes to all nodes of the cluster.
NOTE: Ensure that all servers (nodes) of the cluster are added in Storage Center under a cluster
object.
a. Connect to the Storage Center and locate the exposed volumes.
b. Right-click each exposed volume and select Promote Mappings to Server Cluster. The Promote
Mappings to Cluster dialog box appears.
c. Click Promote Now.
d. On each node of the cluster, open the Disk Management utility and verify that all of the exposed
volumes are displayed. If the exposed volumes are not displayed, re‑scan the disks until the
exposed volumes appear. Each node must be able to see all of the exposed volumes.

3.

Make sure the Available Storage cluster resource group is on the node that owns the SQL Server
instance.
On a Windows 2008 R2 and 2012 cluster, run the following PowerShell script on the node that owns
the instance to ensure the Available Storage group is on that node:
Import-Module FailoverClusters
$OwnerNode = ( Get-ClusterGroup -Name "Available
Storage" ).OwnerNode.NodeName
$WindowsServerName = ( Get-WmiObject win32_computersystem
).Name
If ( $OwnerNode -ne $WindowsServerName )
{
Move-ClusterGroup -Name "Available Storage" -Node $WindowsServerName
}

4.

Add the disks for the exposed volumes to the cluster. Using the Failover Cluster Manager, complete
these actions:
a. Right-click Storage and select Add a disk. The Add Disks to a Cluster dialog box appears.

54

b. Verify that all of the disks for all exposed volumes are selected.
c. Click OK.
5.

Add the cluster disks for the exposed volumes to the SQL Server application group. Using the Failover
Cluster Manager, complete these actions:
a. Under Services and Applications, right-click the SQL Server application and select Add storage.
The Add Storage dialog box appears.
b. Select all of the cluster disks for the exposed volumes and click OK.
c. Under Services and Applications, select the SQL Server application.

6.

Add dependencies on the cluster disks for the exposed volumes to the SQL Server cluster resource.
Using the Failover Cluster Manager, complete these actions:
a. Under Other Resources, double-click the SQL Server cluster resource. The SQL Server
Properties dialog box appears.
b. Click the Dependencies tab, and add a dependency on each of the disks for the exposed
volumes. For each disk, click Insert and select the disk using the drop-down list under Resource.
c. Click OK.

7.

Attach the desired databases from the exposed volumes.
For information about how to attach SQL Server databases, see the Microsoft SQL Server books
online documentation.

Related links
Expose a Restore Point (Windows Extensions Only)
Expose a Restore Point Stored on an SMB File Share
Advanced Recovery Scenarios for SQL Server

Use a Replay to Manually Recover a Database
Dell recommends using Replay Manager to manage Replays. However, databases can be recovered using
Storage Center rather than Replay Manager during disaster recovery. This manual process provides the
same functionality as the Expose action in Replay Manager.
1.

Create a view volume on the desired Replay for each database volume and map it to the database
server. Make sure all Replays are from the same restore point. For each database volume, do the
following:
a. In the Storage Center, right-click the desired Replay and select Create Volume from Replay. The
Create Volume from Replay dialog box appears.
b. Select the folder for the view volume.
c. Set the name for the view volume.
d. Click Create Now. The Map Volume to Server dialog box appears.
e. Select the server to which the view volume should be mapped.
f. Click Continue.
g. Click Create Now.

2.

On the database server, bring the disks for the new view volumes online and assign a drive letter or
NTFS mount point.
a. Open Server Manager and select Disk Management.
b. Verify all disks for the new view volumes are displayed. If any disks are not displayed, re-scan the
disks until they appear. To re-scan the disks, right-click Disk Management and select Rescan
Disks.
c. Bring each new disk online. To bring a disk online, right-click the box containing the disk number
and select Online.
d. Assign a drive letter or mount point to each new disk. Right-click the partition and select Change
Drive Letter and Paths. The Change Drive Letter and Paths dialog box appears.

55

e. Click Add. The Add Drive Letter or Path dialog box appears.
f. Select an available drive letter or mount point and click OK.
3.

On the database server, clear the VSS attributes from each volume.
a. Open a Command Prompt window.
b. Start the disk part utility by typing diskpart and pressing Enter.
c. For each volume, type the following commands, pressing Enter after each command.
NOTE: To see a list of all available volumes, type: list vol
Select the volume using the volume number or drive letter with one of the following commands:
select vol number
- or select vol letter :
Clear the read-only attribute:
attrib vol clear readonly
Clear the hidden attribute:
attrib vol clear hidden
Clear the shadow copy attribute:
attrib vol clear shadowcopy
Validate that the attributes have been cleared:
attrib vol
When the attributes have been cleared, the output will look like this:
Read-only : No
Hidden : No
No Default Drive Letter: Yes
Shadow Copy : No
d. Exit the diskpart utility by typing exit and pressing Enter.
e. Close the Command Prompt window by typing exit and pressing Enter.

4.

Attach the desired databases from the new volumes.
For information about how to attach SQL Server databases, see the Microsoft SQL Server books
online documentation.

56

Locating Replays on a Storage Center
Recover any Replay stored on a Storage Center with the Data Instant Replay feature of Storage Center.
NOTE: Use Replays Manager to expire Replays. Do not use Storage Center to perform that action.

Locate a Replay on a Storage Center
Storage Center System Manager displays Replays for a volume in the Replays tab of a volume display.
1.

On the Storage Center System Manager navigation tree, navigate to a volume to see associated
Replays.

2.

Click the Replays tab for the volume. All Replays for the volume are displayed.
A Replay created by an external application, such as Replay Manager, is marked by this icon:
The name of a Replay created by Replay Manager is the user-defined name specified within Replay
Manager for the backup set. For information on using the Storage Center System Manager, see the
Storage Center System Manager Administrator’s Guide.

Locate Replay View Volumes on a Storage Center
Storage Center System Manager displays view volumes created from Replay Manager Replays.
1.

On the Storage Center System Manager navigation tree, navigate to the volume associated with view
volumes.

2.

Locate the view volumes:
•

If Replay Manager connects to Storage Center with an Administrator account, view volumes will
be located in a subfolder of the folder that contains the original volume. The subfolder will be
named VSS (original_volume_name) and the view volumes will be named VSS
(backup_set_name).

•

If Replay Manager connects to Storage Center with a Volume Manager user, the view volumes
will be located in the same folder that contains the original volume. The view volumes will be
named VSS (backup_set_name).

Exposed restore point volumes for VMware will be named using the name entered for the exposed
datastore or RDM name.

57

Working with Backup Set Jobs

5

This chapter provides information on how to work with backup sets to create and manage schedules and
view the status of queued jobs.

View the Backup Jobs Display
To view Jobs, select a server or a host. From the Backup Sets pane of Replay Manager, select Jobs. For
each backup set, the Backup Jobs display shows: Extension, Backup Sets Scheduler, and the Schedule
State.

Summary of Backup Job Actions
The following table lists Backup Jobs actions.
Action Pane

Action

Description

Schedule Reports

Schedule Run Time

Displays a graph of the selected
job schedule.

Scheduling

Suspend Schedule

Suspends the schedule for the
selected backup set job.

Modify Schedule

Modifies the schedule for the
selected backup set job.

Delete Schedule

Deletes the schedule for the
selected backup set job.

Run Now

Immediately runs the selected
backup job.

Modify Settings

Modifies the settings for the
selected backup set.

Delete Backup Set

Deletes the selected backup set.

Prepare for Script

Creates a sample
Submit‑RMBackupSet cmdlet for
the selected backup set which
can be copied and pasted into a
script.

Backup Set

58

Display the Backup Schedule Run Time Report
This section describes how to generate the Schedule Run Time report.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

In the Backup Sets area of the navigation pane, click Jobs
appears, showing all backup jobs for the server or host.

4.

Click Schedule Run Time. The Backup Schedule Run Time Report dialog box appears.

. The Backup Jobs display

Related links
Managing Existing Backup Sets

Managing Job Schedules
This section describes how to manage backup set schedules.
Related links
Managing Existing Backup Sets

Suspend a Schedule
Use the following procedure to pause a schedule. Restart the schedule at any time by using the Resume
Schedule option.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select the data source.

3.

In the Backup Sets area of the navigation pane, click Jobs
appears, showing all backup jobs for the server.

4.

Select a backup job, and click Suspend Schedule. The schedule for the backup job is suspended.

. The Backup Jobs display

Resume a Suspended Schedule
A resumed schedule will run at the next scheduled time for the backup set.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select the data source.

3.

In the Backup Sets area of the navigation pane, click Jobs
appears, showing all backup jobs for the server.

4.

Select a suspended backup job, and click Resume Schedule. The schedule for the backup job is
resumed.

. The Backup Jobs display

59

Modify a Schedule
Use the Modify Backup Schedule dialog box to make changes to when and how often a backup job is
run.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

In the Backup Sets area of the navigation pane, click Jobs
appears, showing all backup jobs for the server.

4.

Select the backup job you want to modify.

5.

In the Scheduling area of the action pane, click Modify Schedule. The Modify Backup Schedule
dialog box appears.

6.

Modify the schedule. Note that the time scheduled for a backup is based on server time, which is
shown in the upper right of the dialog box.

. The Backup Jobs display

a. In the Schedule Type area, specify the schedule type.
•

One Time: Select this option to schedule one occurrence of the backup job, and then specify
the date and time for the backup job in the One-Time Occurrence area.

•

Recurring: Select this option to set up a recurring schedule for the backup job. For recurring
backups, select the frequency options for the backup schedule.
b. For recurring backups, select the frequency options for the backup schedule.
NOTE: To set up overnight schedules, click Exclude Time Range and then specify the range
of time to exclude from the schedule. For example, to create an overnight schedule that
runs from 5 PM to 8 AM, click Exclude Time Range and then specify 8 AM as the Starting at
time and specify 5 PM as the Ending at time. The backup schedule will begin at 5 PM of the
current day and stop at 8 AM the following day.
7.

When you have finished modifying the schedule, click OK.

Delete a Schedule
Deleting a schedule does not delete restore points already created based upon the schedule.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select data source.

3.

In the Backup Sets area of the navigation pane, click Jobs
appears, showing all backup jobs for the server.

4.

Select the backup job to delete.

5.

In the Scheduling area of the action pane, click Delete Schedule.

6.

Click Yes to delete the schedule.

60

. The Backup Jobs display

Viewing Queued Items
Replay Manager can display the active backup job, the jobs waiting to execute, the queued tasks and a list
of the results.

View Queued Items
Use the following steps to view queued items in Replay Manager.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select the data source.

3.

In the Backup Sets area of the navigation pane, click Queued Items. The Queued Items display
appears, showing all queued items on the server. The list can be filtered by making a selection under
Queue and State.

4.

Queue Selection

Result

Show All

Displays all backup jobs and tasks

Show Backup Job Queue

Displays just backup jobs

Show Task Queue

Displays just tasks

State Selection

Result

Show All

Shows the item currently in operation, all items
waiting to run, and all items whose operation is
finished.

In Progress

Shows just the item currently in operation

Completed

Shows just the operations that are finished
running

Successful

Shows just the operations that completed
successfully

Failed

Shows just the operations that did not complete
successfully

Click Force Refresh to make Replay Manager update the list.

61

6

Viewing Backup Job Reports

The Reports Explorer provides summary information for backup sets and their associated restore points.
The Details tab of the Reports Explorer provides the run time messages generated by Replay Manager
when the backup job runs and indicates the success or failure of the restore point. In cases of failure,
viewing the error messages on the Details tab can be very helpful in troubleshooting why the failure
occurred.
The General tab of the Reports Explorer provides information on the schedule and the retention policy
defined for the selected backup set or restore point.

Using the Reports Explorer
Use the Reports Explorer to show information on the following:
•

All defined backup sets.

•

All backup set jobs, including run-time reports.
NOTE: The Reports Explorer shows information on backup sets and backup jobs (restore points).
For information on restore operations, see the Microsoft Management Console Events Viewer.

Open the Reports Explorer
The Reports Explorer displays the backup sets and their associated restore points for the selected server
or host.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

In the Backup Sets area of the navigation pane, click Reports
selected data source appears.

62

. The Reports Explorer for the

Viewing Backup Set and Restore Point Information
The Reports Explorer shows information about each backup set/restore point. The display lists each
restore point, when it was created, its current status, and the backup extension type.

View General Information for the Backup Set
The General tab of the Reports Explorer provides information on the schedule and retention policy for
the selected backup set.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

In the Backup Sets area of the navigation pane, click Reports.

4.

Click a backup set and click the General tab in the lower portion of the window. The following
information is displayed for the extension:
Item

Description

Name

Name of the backup set.

Backup Set ID

Unique ID for the backup set.

Created

Date and time the backup set job was created.

Last Success

Date and time of the last successful job for the
backup.

Last Run

Date and time of the last job for the backup.

Options

Lists options for the backup set.

Components

Lists components included in the backup set.

Extension

Lists the backup extension of the backup set:
Local Volumes, Exchange, SQL Server, Hyper-V,
or VMware.

Backup Type

Shows the backup type: Copy (the default) or
Full.

Retention Policy

Shows the retention policy for the backup set
restore points.

Schedule

If scheduled, shows a brief description of the
schedule.

View General Information for the Restore Point
The General tab of the Reports Explorer provides summary information on the selected restore point.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

In the Backup Sets area of the navigation pane, click Reports.

4.

Click a restore point and click the General tab in the lower portion of the window. The following
information is displayed for the extension.

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NOTE: The restore point report is generated on the server and will reflect the system time and
date format set on the server.
Item

Description

Name

Name of the backup set to which the restore
point belongs.

Backup Set ID

Unique ID for the backup set.

Snapshot ID

Unique ID for the backup job.

Created

Date and time the backup set job was created.

Completed

Date and time the backup set job was
completed.

Time Taken

Amount of time taken to complete the backup
job.

Options

Lists options for the backup job.

Notes

Displays the text of the restore point note if a
note was created. The field is not displayed if the
restore point does not have a note.

Components

Lists components included in the restore point.

Extension

Lists the backup extension by which the restore
point was created: Local Volumes, Exchange,
SQL Server, Hyper-V, or VMware.

Backup Type

Shows the backup type: Copy (the default) or
Full.

Retention Policy

Shows the retention policy for the restore point.

Schedule

If scheduled, shows a brief description of the
schedule.

Status

Shows the status of the restore point:
•

•

•
•

64

Available: Restore point is available for
restore operations, including transporting the
restore point to another server. For Exchange
components that were backed up with the
Verify Data option enabled, shows the
verification status in parenthesis. For
example, "(Verified)" or "(Not Verified)."
Imported: Restore point has been accessed.
When the status is Imported, the restore
point cannot be transported to another
server.
Imported and Exposed: Restore point is
exposed as a local drive or mount point on
the server.
Failed: Restore point has not been created
because of an error.

Item

Description

Backup State

Shows the state of the backup job: Successful or
Failed.

Snapshot Type

Shows Legacy - NonTransportable if the restore
point is non-transportable.

Related links
Add a Note to a Restore Point
Edit a Note for a Restore Point

View Restore Point Details
The Details tab displays the job log for a restore point. The job log contains the run time messages
generated by Replay Manager when the backup job ran.
1.

In the Server Connections area of the navigation pane, connect to a server or host.

2.

In the Backup Extensions area of the navigation pane, select a data source.

3.

In the Backup Sets area of the navigation pane, click Reports.

4.

Click a restore point and click the Details tab.
Scan the log to view details for all job steps. For failed restore points, view the Details tab to find the
error code or message for the failed backup. In general, the error codes and messages are generated
by the Microsoft VSS backup component. To find out information on a VSS error code or message,
search the Microsoft Development Network (www.msdn.microsoft.com) for information on the
error.

65

Replay Manager Best Practices

7

This chapter provides best practices for restoring and backing up data. Guidance is given specific to the
backup extension type.

Backing Up Replay Manager Data
The following options exist to create a backup of the Replay Manager data that can be leveraged for
disaster recovery.

Backing Up Service Configuration and Database
The Replay Manager Service configuration data and Replay Manager database can be manually copied to
another location for safekeeping. The copy can be used to restore the data if the original data becomes
lost or if the server running Replay Manager crashes and the data is not recoverable. Moreover, if the
copy is placed on a Storage Center volume, Storage Center can be used to replicate the volume to a
remote DR site for additional safekeeping.
NOTE: Some data, such as Storage Center passwords, are protected using encryption that is
machine-specific. Consequently, some Replay Manager settings must be reconfigured if the copy is
restored on a different server.
•

For Windows Server 2012, Windows Server 2012 R2, Windows Server 2008, Windows 2008 R2 Server
Core, and Windows Server 2008 R2, copy all of the files in the following directory to another location
for safekeeping: C:\ProgramData\Compellent\ReplayManager

Backing Up Backup Set Data
Replay Manager can be configured to automatically copy backup set data for a given server to another
location for safekeeping.
By default, backup set data is not copied to another location. The copy can be used to restore the data if
the original volume containing the backup set data becomes lost, or if the server running Replay Manager
crashes and the Replay Manager configuration data is not recoverable. Moreover, if the copy is placed on
a Storage Center volume, you can use the Storage Center to replicate the volume to a remote DR site for
additional safekeeping.
Related links
Configure Servers

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Recovering Data from a Remote Storage Center
Replay Manager is intended to provide only backup and recovery capabilities using individual restore
points for Microsoft VSS-enabled applications on the same Storage Center. Replay Manager is not
intended to be an end-to-end automated disaster recovery solution.
However, the snapshots created by Replay Manager can be leveraged for disaster recovery at a remote
site. Replays on remote sites appear like any other Replay taken with the Storage Center Data Instant
Replay feature. These Replays can be replicated using Dell Enterprise Manager.
Because the Replay Manager application is not used at remote sites, it has no knowledge of the Replays
being replicated from the source system, or that Replays now exist on a completely different storage
system at the recovery site.
The Replays created on remote sites outside of the Replay Manager environment can be used by making
changes to the ReadOnly, ShadowCopy, and Hidden attributes for the volume. The following procedure
outlines the steps required using the Storage Center System Manager and the DISKPART command. For
detailed information about using Storage Center, see the Storage Center System Manager Administrator’s
Guide.

Recover Data from a Remote Storage Center
For each volume you want to recover:
1.

In the Storage Center System Manager, locate the remote site and select the volume to recover.

2.

Click the Replays tab in the right pane.

3.

Right-click the Replay to recover and select Create Volume from Replay.

4.

In the Create Volume from Replay dialog box, accept the default or enter a new name (such as Log
Recovery).

5.

Click Create Now.

6.

The system creates a View Volume and displays the Map Volume to Server dialog box.

7.

Select the server to which you want to map the Replay View Volume. If necessary, create a new
server and then click Continue.

8.

On the server, in Disk Management, right-click and select Rescan Disks. This will refresh the iSCSI
bus and make the new volume visible. You may have to rescan more than once.

9.

Bring the disk online in Disk Management and assign the appropriate drive letter or mount point to
the volume.

10. From a command-line interface (CLI) such as Command Prompt, type the following commands to
clear the necessary attributes to make the volume usable. Be sure to replace the text with your drive
letter where necessary.
C:\> DISKPART.EXE DISKPART> SELECT VOL  DISKPART> DETAIL VOL DISKPART>
ATT VOL CLEAR READONLY DISKPART> ATT VOL CLEAR HIDDEN DISKPART> ATT VOL CLEAR
SHADOWCOPY DISKPART> DETAIL VOL
The volume is now fully readable and writable and can be used for recovery operations.
11. If the volume is recovered in a Windows Server 2008, Windows Server 2008 R2, Windows Server
2012, or Windows Server 2012 R2 failover cluster, the Windows IO structure must be reset using
PowerShell. To reset the Windows IO structure, use the −ResetSnapshotInfo parameter of the Set
−DiskDevice cmdlet available in the Storage Center Command Set for Windows PowerShell (version
6.1 and later). For information on using this cmdlet, refer to the online Storage Center Command Set
help.

67

NOTE: Resetting the Windows IO structure is necessary only if you also want to make the new
volume a cluster resource. You can recover the volume on a node of a cluster without resetting
the IO structure and still use it as a non-clustered disk. However, some clustered applications
(like SQL Server) cannot use a volume if it is not a clustered disk.
Related links
Using Replay Manager as Part of a Disaster Recovery Plan

Local Volumes
Replay Manager provides the ability to create VSS backups of one or more local volumes mapped from
the server to the Dell Storage Center.
NOTE: In the case of a Windows 2008 R2 Local Volume cluster, if the user has an RMS schedule set
to execute on a CSV volume, the schedule executes on all nodes of the cluster that have an RMS
service running on them. Only one node of the cluster will be successful in the backup.

VSS for Local Volumes
Using the Local Volumes option, an administrator can use VSS to create backups of applications without
using a Replay Manager application-specific extension; however, it is up to the administrator to
determine which volumes are needed for a complete backup set.
For example, the complete backup set for an Exchange Server with separate database volumes and log
volumes for a storage group requires the manual selection of all volumes and logs for the storage group.
Therefore, the administrator must know the exact layout and location of all storage group components to
create a usable backup set.
The Local Volumes option is primarily intended for backing up and restoring volume file and print
environments where the files are flat—that is, the files are not in a transactional database-like
environment. Servers that contain shared files or home directories can leverage the Local Volumes
backups because the restore points for local volumes can be easily exposed, allowing an administrator to
recover files.

VSS for Shared Folders
VSS for Shared Folders, a similar technology built into Windows, provides the ability to back up a volume
which in turn stores the shadow copy on the volume itself in a hidden location. By default, snapshots in
VSS for Shared Folders take place at 7:00 a.m. and 12:00 p.m., and shadow copies are replaced as
required by the amount of free disk space on the volume. The snapshot times can be adjusted, but the
snapshots should run no more than once every 60 minutes.
An advantage that VSS for Shared Folders provides is the ability for Windows XP and Windows Vista clients
to recover files from a shadow copy without administrator intervention. By combining Replay Manager
and some custom scripting using the Dell Storage Center Command Set for PowerShell, a solution that
provides the same functionality could be developed.
Using VSS for Shared Folders and Replay Manager on the same volumes is not recommended as this
combination uses additional disk space because VSS stores the deltas (data changes or differences)
hidden on the volume while Storage Center determines which blocks to freeze. This is essentially
duplicating efforts on the volume.

68

Microsoft Exchange Server
The Replay Manager Microsoft Exchange Extension can back up and restore data for Microsoft Exchange
Server 2016, Microsoft Exchange Server 2013, Microsoft Exchange Server 2010, and Microsoft Exchange
Server 2007.

General Guidelines for Exchange Servers
Follow these general guidelines for backing up and restoring Microsoft Exchange Server data.
•

Use the Replay Manager Microsoft Exchange Server Extension:

Always use the Replay Manager Microsoft Exchange Server Extension to back up and restore Microsoft
Exchange Server databases; do not use the Local Volumes Extension to back up and restore Microsoft
Exchange databases residing on one or more local volumes.
•

Microsoft Exchange Server 2007 only: If possible, include only a single database in each storage
group:

When backing up an Exchange Server, an administrator can select components at the Storage Group
level. All databases under the selected storage group will be included in the backup set. Since Replay
Manager is capable of recovering snapshots at the Storage Group level, for recoverability reasons, it is
advantageous to have a single database for each storage group.
•

Use the Exchange Verification Service on non-production servers only:

Replay Manager provides an optional Verification Service that can be installed to check the consistency of
the databases during backup and restore operations. By default, the service is configured to run on the
localhost; however, the best practice is to run this on a utility server other than the production Microsoft
Exchange Server. Since this service is processor, memory, and disk intensive, this load is better suited for
a non-production server so that verification does not impact mission-critical operations. Note also that
although it is possible to run the Verification Service on every snapshot that is taken, it may be more
feasible to consider verifying only one backup set per day to prevent queuing of the verification jobs.
•

Configure the Exchange Verification Service:

The Exchange Verification Service uses the Exchange APIs that are used when an ESEUTIL /K command is
issued on an Exchange Server. This service checks the consistency of the databases and logs that are part
of the selected backup set to make sure that they are readable by Exchange and can be recovered
through standard means such as a soft recovery.
The LUN mapping range is configurable through the Exchange Verification Setup screen. If you have LUN
numbering requirements or want to reserve certain ranges for verification, it is possible to configure it
accordingly. Replay Manager allows LUN numbers 1 through 254. See for information on installing and
configuring the Verification Service.
•

Use of Expose and Restore to Recover Exchange:

Replay Manager offers two methods for recovering data: Restore or Expose. Both methods provide
immediate access to the data using the snapshots.
The Restore function provides the easiest method for recovering a Storage Group. By selecting the
restore point and then clicking Restore Backup Set, the Restore operation accesses the requested restore

69

point and copies the transaction logs and databases contained within the backup set back to the
production volumes. Using Restore requires a dismount of the existing Storage Group and databases
since the Restore replaces all Storage Group components. Depending on the size of the database, this
can be a time consuming operation as data is copied from one volume to another. This one-click
approach is easy for administrators to use; however Restore provides only a point-in-time recovery from
which the restore point was created.
The Expose function provides more flexibility for recovering individual components. When a restore point
is exposed as a drive letter or mount point, an administrator can then manually select components to
recover.
NOTE: Restoring a Replay will eliminate any changes made since the Replay was taken. It is advised
to create a Replay after all changes are made to a database or use the Expose function to manually
merge the Replay data with the existing data set.
Related links
Installing and Configuring the Verification Service for Exchange

Recover a Mailbox
To recover an individual mailbox, Expose the restore point as a drive letter or mount point. Once the
snapshot is exposed, an administrator can recover a mailbox using a Recovery Storage Group (or
Recovery Database in Exchange 2010, Exchange 2013, or Exchange 2016) and the built-in tools of
Microsoft Exchange Server.
1.
2.

Locate and Expose the restore point that contains the mailbox as described in .
In the Expose Restore Point Volumes dialog box:
a. Make sure that you expose both the Database and the Log volumes, by setting drive letters for
both volumes shown.
b. Select Make exposed volumes writable.

3.

Click Expose.

4.

To verify that the drive was created, use the Computer Management console on the server:
a.
b.
c.
d.

5.

Right-click the computer where the drive should appear and select Manage.
In the Computer Management navigation tree, expand the Storage entry.
Select Disk Management.
If the drive does not appear, select Action→ Rescan Disks.

Use the Exchange Management Shell to recover the mailbox database:
a. Create a database pointer for the recovery files.
b. Specify the path to the exposed files.
For example:
C:\>new-mailboxdatabase -recovery -name Emailrecovery1 -server ex2010-mb1 edbfilepath " h:\replay users \replay users.edb" -logfolderpath "h:\replay
users"
Where Emailrecovery1 is the database name, ex2010-mb1 is the server name, and h:\replay
users is the path of the exposed files.
NOTE: In the preceding example, all files residing in h:\replay users are immediately
available for recovery. If files outside that directory are required, copy them into the path of
the exposed files (in this case h:\replay users).

70

6.

Use the ESEUTIL program to put the database into a clean shutdown. Use the following command,
run from the directory where the edb file exists: H:\Replay Users>eseutil /r e00 /1 "h:
\replay users" /s "h:\replay users" /d "h:\replay users"

7.

In the Exchange Management Organization Configuration/Mailbox dialog box, right-click the
recovered database and select Mount Database.

8.

Create a restore request for the mailbox to recover. For example, to restore an entire mailbox: H:
\Replay Users>new-mailboxrestorerequest -sourcedatabase emailrecovery1 sourcestoremailbox "John Hancock" -targetmailbox jhancock@2010test.local
where the target mailbox is the email address of the mailbox you are restoring.
NOTE: In the preceding example, the directory H:\Replay Users contains both the log and
database files. If the files are in different directories, use the /l /s and /d options to specify the
correct directories.
This restore command queues the request. As messages are restored, they will appear in the user’s
mailbox and can be accessed as soon as they are visible.Multiple restore requests can be queued,
and wild cards can be used to recover multiple mailboxes. The Exchange server processes all
requests until complete. This process can be used to recover everything from a single message to an
entire mailbox store.
NOTE: To recover from a corrupt database, create a blank database and use this procedure to
restore data to individual mailboxes. Database recovery is constrained only by server
performance, so messages will be restored as fast as the server can process them.
For more information about using the Exchange Management Shell, see technet.microsoft.com

Related links
Expose a Restore Point (Windows Extensions Only)

Replay Sizes and Storage Center Storage Profiles
By default, Storage Center is configured to use a 2 MB page size. The default page size works best for
most storage requirements. However, for some applications, such as Microsoft Exchange Servers, the
Storage Center defaults may result in larger than expected Replay sizes.
Customers who experience larger than expected Replays (for example, 75% or greater of database size)
can consider using the Storage Center 512 KB page option for Microsoft Exchange volumes on the
Storage Center. The smaller page size will reduce the amount of blocks that can write to a page, thus
reducing Replay sizes. For information on configuring and using a Storage Center Storage Profile with a
smaller page size, see the Storage Center System Manager Administrator’s Guide.

Microsoft Hyper-V
The Hyper-V extension included with the Replay Manager installation leverages the Hyper‑V VSS Writer to
provide enhanced backup and recovery of Hyper-V virtual machines. The Hyper-V VSS writer is capable
of taking snapshots both in an online and offline operation:
•

Online backups use the Hyper-V VSS writer to perform the snapshot while the server is online and
does not cause an interruption in service.

•

Offline backups (on Windows NT 4.0 or Windows 2000 guests) require that the machine be put into a
saved state while the snapshot takes place and does require a service outage.
NOTE: When using Replay Manager with Microsoft Hyper-V, only volumes hosting virtual hard
disk (VHD or VHDX) files are included in a snapshot. Virtual machine volumes are not included if
the volumes are mapped to a virtual machine by iSCSI or pass-through.

71

NOTE: Microsoft Hyper-V Replays create a view volume on the Storage Center for each Replay.
All other Replay Manager extensions do not create a view volume for each Replay. This is a
limitation of the Microsoft Hyper-V VSS writer.
Microsoft does not provide guidelines for the number of virtual machines that can be snapped at a time
or the best interval. Most administrators will perform snapshots once a day for most virtual machines, and
more frequently on a limited number that require a tighter recovery point objective.For more information
on the specifics of the support policies for Microsoft applications when virtualized, see these links:
•

Microsoft Server Software and Supported Virtualization Environments: support.microsoft.com/kb/
957006/

•

Support Policies & Recommendations for Exchange in Virtualization Environments:
technet.microsoft.com/en-us/library/cc794548.aspx

Using Replay Manager with Hyper-V on Front-End SAS
•

Hyper-V hosts can use either single or multipath I/O on Front-End SAS.

•

Hyper-V guests (VMs) can use only single path I/O. Multipath cannot be installed. These VMs must be
gen 2. Gen 1 is not supported.

•

Dell has opened a ticket with Microsoft to address this situation.

Creating Backup Sets in a Hyper_V Cluster
Virtual machines may be moved among cluster nodes for a variety of reasons. Virtual machines may be
moved manually, for example, in preparation for planned server maintenance. Virtual machines may also
be moved dynamically, for example, when the Dynamic Optimization feature is enabled in Virtual
Machine Manager. During Dynamic Optimization, the resources of each node in a cluster are monitored
to optimize the placement of virtual machines initially and during failover.
In an environment where virtual machines move often within a cluster, and where collections of virtual
machines do not consistently move together, each Replay Manager backup set should contain only one
virtual machine per CSV. This avoids the need to frequently re-create backup sets to account for the
movement of individual virtual machines.

Support of Recovery with Pass_Through Disks
As Microsoft supports the virtualization of applications like SQL Server and Exchange, more
administrators are virtualizing their application environments and using pass-through disks for data
volumes. If there are pass-through disks attached to a virtual machine, Replay Manager can be installed
on the virtual server guest to back up the data volumes for the application. Because of the abstraction
layer that is introduced in virtualizing the hardware, the only way to recover a snapshot directly back to
the virtual machine is by using the Microsoft iSCSI Software Initiator which is available as a free download
from Microsoft (for Microsoft Vista and Microsoft Server 2008 (and later), the iSCSI Software Initiator is
included with the operating system). iSCSI uses Ethernet connectivity which is readily accessible by a
virtual machine and is easy to configure both on the server as well as the storage.

VSS Error Event ID 8194
When backing up Hyper-V virtual machines, the following error may be logged in the Windows Event
Log:
Event ID 8194
Volume Shadow Copy Service error: Unexpected error querying for the
IVssWriterCallback interface. hr = 0×80070005, Access is denied.

72

This error will not prevent backup jobs from completing successfully and it can be safely ignored.

Additional Information on Using Replay Manager with Hyper_V
For further information on how Hyper-V integrates with Replay Manager, see the Dell Storage Center
Replay Manager 7 and Microsoft Hyper-V Best Practices Guide.

Microsoft SQL Server
Replay Manager supports backing up and restoring data for Microsxoft SQL Server 2016, Microsoft SQL
Server 2014, Microsoft SQL Server 2012, Microsoft SQL Server 2008 R2, and Microsoft SQL Server 2008.

General Guidelines for Microsoft SQL Server
For all versions of Microsoft SQL Server, follow these general guidelines for backing up and restoring
data.
•

Use the Replay Manager SQL Databases backup extension (do not use the Local Volumes backup
extension): The Local Volumes Extension allows an administrator to select entire volumes when
defining a backup set. Each database stored on the selected volumes will wait for the current process
to finish before temporarily halting further operations, provided that all volumes used by the database
are included in the backup set. However, you should use the SQL Databases backup extension for
volumes containing SQL Server databases because it provides an enhanced backup and recovery
process for the administrator. Some recovery features are only available through the SQL Databases
backup extension.

•

Determine optimal selections for database backup sets: The administrator must determine the
optimal configuration of backup sets and backup job schedules based on the site environment. Replay
Manager allows multiple databases within one backup set. However, for databases with high IO traffic,
Dell recommends that an administrator include only one database per backup set. Microsoft
recommends that an administrator create a backup set of fewer than 35 databases to prevent
problems with VSS timeouts and other related errors. For more information, see
support.microsoft.com/kb/943471.
NOTE: A backup includes all files on the volume (or volumes) used by the selected databases,
including database files for databases that are not selected. However, unselected databases are
not quiesced by VSS before the snapshot is taken. If backup sets are consistently excluding
databases on a given set of volumes, consider moving the excluded databases onto a separate
set of volumes to reduce the size of the Replays.

•

Back up the system databases: If you need to recover an entire SQL Server instance, you must have
access to the system databases. The standard system databases include master, model, and msdb.
Each of these databases plays an important role in the operation of a SQL Server instance. All system
databases are created under the SQL Server installation path, which by default is the boot volume.
System databases should reside on a SAN volume so they can be included as part of a regular backup
set in Replay Manager. Use snapshots of the system databases to perform a full SQL Server instance
recovery.

Restoring a Microsoft SQL Server Database with No Recovery
Use the Do Not Recover Databases option when restoring a Microsoft SQL Server database to leave the
database in an unrecoverable state. An administrator can subsequently perform additional restores of the
transaction log and/or differential database backups to the restored database.
For complete information on backup and restore strategies for Microsoft SQL Server databases, see
technet.microsoft.com/en-us/library/ms152560.aspx.

73

Protect Microsoft SQL Server 2016, Microsoft SQL Server 2014 or Microsoft
SQL Server 2012 AlwaysOn Availability Groups
Replay Manager can be used to back up databases that belong to an AlwaysOn Availability Group.
However, a database cannot be restored while it is part of an Availability Group. Just as with native
Microsoft SQL Server restores, a database must be removed from the Availability Group before it can be
restored with Replay Manager.
1.

Remove the database from the Availability Group.

2.

Restore the database using Replay Manager.

3.

Remove any existing replica databases.

4.

Add the database back into the Availability Group.

5.

Start data synchronization to the replica databases, if not done when the database was added back
into the Availability Group.

VMware
Replay Manager supports backing up and restoring VMware datastores and virtual machines on VMware
vSphere hosts (version 5.0 or later) that are managed by a vCenter Server (version 5.0 or later).

Backup Extensions for VMware
Two VMware-specific backup extensions, VMware Datastores and VMware Virtual Machines, support
VMware integration. Although both extensions provide flexible options to create VM embedded Replays,
you should understand each backup extension to determine which backup extension is best suited for a
particular job or environment.

VMware Datastores
Use the VMware Datastores backup extension to create Replay Manager jobs based on vSphere
datastores. This extension allows large groups of virtual machines to be protected by a Replay simply by
selecting the datastore or datastores the virtual machines reside on. Any other data contained on the
datastore will also be included such as templates and .ISO files which are commonly found in virtual
datacenters. This extension is ideal for virtual machines that have a single virtual machine disk file (.vmdk)
or that have multiple .vmdk files residing on the same datastore.
NOTE: The VMware Datastore extension only supports the Expose data recovery action. It does not
support the automated Restore recovery action nor does it support physical or virtual RDMs or
VMFS volumes.
When using the VMware Datastores backup extension, consider the following:
•

If a virtual machine straddles multiple VMFS datastores, you may still use the VMware Datastores
backup extension. However, all datastores required to obtain a complete job must be selected.

•

Because virtual machine protection is founded at the datastore layer, the Replay Manager job
methodology should fit each of the virtual machines on the datastore. Only one Replay Manager job is
needed for a datastore. This helps to prevent Replay Manager jobs from overlapping.

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VMware Virtual Machines
Use the VMware Virtual Machines backup extension to create Replay Manager jobs with finer granularity
based on individual virtual machines. This extension supports both the Expose and Restore data
operations.
The placement of the virtual machines or their virtual machine disk files (.vmdk) across datastores or the
use of RDMs is not a constraint because Replay Manager determines the necessary datastores and
volumes to include at the time of job creation. However, since vSphere cannot create a VMware snapshot
of physical RDMs, the physical RDM Replays are unlikely to be consistent with the Replay containing
the .vmdk file for the same virtual machine. Additionally, the VMware Virtual Machines backup extension
supports including virtual machine memory in the VMware snapshot contained in the Replay.
NOTE: Use this extension if the virtual machine memory state is a requirement.
When using the VMware Virtual Machines backup extension, consider the following.
•

Grouping by data protection characteristics: Replay Manager jobs created using the VMware Virtual
Machines backup extension should be grouped by similar or identical data protection characteristics
to minimize the overlap of Replay Manager jobs in the queue and to ensure the required protection
and retention of virtual machine data.

•

Backing up RDMs: To include RDM volumes when using the VMware Virtual Machines backup
extension, select the virtual machine configured to use the RDM.

•

Backing up physical mode RDMs: To include pRDM volumes when using the VMware Virtual
Machines backup extension, select the virtual machine configured to use the pRDM. To include
physical RDMs in a backup, select the Create Storage Center Replay of Physical RDMs backup set
option.
NOTE: Windows guest virtual machines that store data for VSS aware applications (like SQL
Server or Exchange) on physical RDMs, or iSCSI volumes mapped directly to the guest, may fail
to create snapshots when using the VMware Virtual Machines backup extension. This is a known
issue with Windows VSS snapshot integration and VMware snapshot creation. If a failure occurs,
use the vSphere Client to change the value of the disk.EnableUUID parameter to FALSE. For
further instructions, see: kb.vmware.com/selfservice/microsites/search.do?
language=en_US&cmd=displayKC&externalId=1031298

•

Backing up virtual machine memory: By default, a backup of a VMware virtual machine does not
include machine memory. To include a dump of the virtual machine memory at the time of the
backup, use the Include virtual machine memory in vSphere snapshot backup set option. Note that
including machine memory causes the backup to take more time to complete. For more information,
see: kb.vmware.com/selfservice/microsites/search.do?
language=en_US&cmd=displayKC&externalId=1007532

Data Recovery for VMware
Replay Manager provides two data recovery actions: Expose and Restore. The VMware backup extension
selected for the Replay Manager job determines which data recovery actions are available.

Expose Action for VMware
The Expose action is supported by both VMware backup extensions. This action presents a View of the
exposed Replay back to the vSphere cluster in order to recover data at either the image or file level.
Although exposing the volume is managed by Replay Manager, the act of data recovery is not. The
administrator must manually register the virtual machine on the View volume and power it on for an

75

image level recovery, or add its .vmdk disk file back to the original (or surrogate) virtual machine's virtual
inventory to perform file level recovery.

Restore Data with VSS Consistency
If data is required to be restored with VSS consistency, take the following steps for each virtual machine
being recovered:
1.

Register the virtual machine in inventory.

2.

From VMware, Revert to Snapshot.

3.

From VMware, Delete Snapshot.
Although the Expose action requires some manual steps, it is the fastest way to recover data at both
the file and image levels while maintaining storage efficiency and while preserving the data
progression history. Experienced users of vSphere and Dell storage should use the Expose action
whenever possible to ensure the fastest recovery and most efficient use of raw storage.

Restore Action for VMware
Instead of exposing the datastore for large scale or rapid image level recovery, the Restore action
automatically deletes the existing virtual machines being restored and then restores the virtual machines
individually by using a copy operation from a View volume back to its original location. The Restore
action is only supported by the VMware Virtual Machines backup extension and is fully automated.
Because Restore is a bulk copy operation, available blocks are written to as new according to the storage
profile applied to the volume. Using the Storage Center defaults, the virtual machines are copied into Tier
1 storage regardless of where the blocks existed previously. The main benefit of this method is that it
provides automated virtual machine recovery at the expense of storage efficiency and Recovery Time
Objective (RTO).

vSphere Site Recovery Manager
VMware Site Recovery Manager (SRM) provides an automated disaster recovery solution for vSphere
virtualized datacenters. When integrated with Dell Storage Center, Replays are used by SRM to register
and power on virtual machines during the recovery process at the remote site and as such Replays
effectively represent the Recovery Point Objective (RPO) for virtual machines.
NOTE: When creating Replay Manager job schedules, RPO and expiration should always be
considered.
SRM can leverage Replays created by Replay Manager, however, the following points should be
considered to ensure that the disaster recovery design meets expectations during testing or execution of
the recovery plan:
•

Replays created by Replay Manager will contain vSphere snapshots. By default, when SRM recovers
these virtual machines, they will still be in a vSphere snapshot state.

•

The application and data consistency through VSS is frozen in the read-only snapshot.

•

Any data written after the snapshot occurred and before the volume Replay was created will not be
application or data consistent. Rather, the data will be crash consistent.

•

If the application needs to be recovered with VSS consistency, revert to the previous vSphere
snapshot and then delete the vSphere snapshot using the vSphere Client. This must be done before
the virtual machine is powered on automatically by SRM or manually through human intervention.

•

If application or data consistency is not required for disaster recovery purposes, the virtual machines
at the recovery site may be immediately powered on in a vSphere snapshot state. However, it is not
advisable to allow virtual machines to continue running for extended periods of time in a snapshot
state. The vSphere snapshots for each virtual machine should be committed and deleted as soon as
possible.

76

Related links
Restore Data with VSS Consistency

Storage vMotion
vSphere enables the ability of a virtual machine to migrate between hosts using vMotion and between
storage using Storage vMotion. vMotion will not create any issues for Replay Manager as long as all
vSphere hosts are zoned and mapped to the necessary volumes, however, there are some usage
considerations.
CAUTION: Do not use the VMware Datastores backup extension if you are using Storage vMotion.
Storage vMotion will cause a Replay Manager job to fail if the VMware Datastores backup
extension was used for the job.
Replay Manager jobs using the VMware Virtual Machines backup extension are not impacted by Storage
vMotion as long as the Storage vMotion destination is a Storage Center configured in Replay Manager.
Every time a Replay Manager job using this extension is run, Replay Manager will update the virtual
machine's file location(s) as necessary before performing the job. The Replay Manager job will be updated
accordingly and no action will be required of the administrator.

Storage DRS
vSphere Storage DRS (also known as SDRS) leverages the Storage vMotion feature when configured for
fully automated mode.

VMware Tools
vSphere snapshots leverage and rely on the VMware Tools installation inside of the guest virtual machine
for VSS integration to obtain application and data consistent snapshots. A VMware Tools failure will likely
result in the failure of a Replay Manager job and/or will negatively affect the necessary application and
data consistency desired in a Replay.
NOTE: Ensure that the VMware Tools software inside each guest virtual machine is current. Doing
so will increase the reliability and success of Replay Manager jobs. VMware Tools generally need to
be upgraded with each new version of the vSphere Hypervisor installed. It is most important to
upgrade the software when there is a major version release.

77

Replay Manager Cmdlets

8

This table describes the Replay Manager cmdlets.
Cmdlet

Description

Add-RMLicenseInfo

Enables a Replay Manager license by either of
these methods:
•
•

Applies a license key to the Replay Manager
server.
Applies a confirmation number that enables the
license for the Replay Manager server. The
confirmation number is obtained from Dell
support by phone and is used when the Replay
Manager server has no internet access
available.

Add-RMSystemSettings

Creates a Storage Center connection.

Connect-RMServer

Connects to a Replay Manager server using
authentication supplied on cmdlet parameters.

Disable-RMBackupSetSchedule

Disables a backup set schedule.

Disconnect-RMServer

Disconnects from a Replay Manager server session.

Enable-RMBackupSetSchedule

Enables a backup set schedule.

Get-RMBackupSet

Gets backup set definitions.

Get-RMCommandSetVersion

Gets the version of the Replay Manager command
set currently in use.

Get-RMComponentInfo

Gets the available components for use in a backup
set.

Get-RMComponentRestoreOptions

Gets an array of component options that can be
passed into Restore‑RMRestorePoint. These
options include the ability to exclude components
from restore and perform restore with rename on
SQL Server Databases.

Get-RMEmailSettings

Gets email notifications settings.

Get-RMExtension

Gets a list of the application extensions installed on
the Replay Manager server. For each extension, the
extension name (used with extension-specific
cmdlets) and a brief description are returned.

Get-RMHostAvailableDriveLetter

Gets the available drive letters on the Replay
Manager host that can be used for exposing a
restore point. Not available for VMware.

78

Cmdlet

Description

Get-RMHostPath

Gets the directory path information from the
Replay Manager host. The path can be used along
with the Test-RMIsValidMountPath to find an
available mount point for exposing a restore point.
Not available for VMware.

Get-RMLicenseInfo

Gets the license state for the Replay Manager
server.

Get-RMQueuedItem

Gets a list of tasks and jobs currently queued up or
running on the server. This list includes the backup
jobs in the queue, and other tasks like delete and
restore.

Get-RMRestorePoint

Gets available restore points (successful backups).

Get-RMRestorePointReport

Gets the report log of a restore point.

Get-RMServerDefinition

Gets server definitions from a Storage Center for
use in locating the server definition to use in AddRMSystemSettings cmdlet. Not available for
VMware.

Get-RMServerTime

Gets the current time and time zone of the
connected server.

Get-RMServiceOptions

Gets service options for Replay Manager.

Get-RMSystemSettings

Gets the configured or discovered Storage Center
connections.

Get-RMVerificationSettings

Gets verification settings for Replay Manager.

Get-RMVersion

Gets the Replay Manager version installed on the
server.

Get-RMVMwareDatastoreInfo

Gets datacenter and datastore names.

Get-RMVMwareHostInfo

Gets datacenter and host name with cluster info.

Import-RMRestorePoint

Imports a transportable restore point on the server.

Mask-RMRestorePoint

Undoes the import of a restore point that was
previously imported, exposed, or restored.

Mount-RMRestorePoint

Exposes a component from an available restore
point.

Move-RMRestorePoint

Imports or exports a transportable restore point to
or from another Replay Manager server.

New-RMBackupSet

Creates a backup set definition.

New-RMHostPath

Creates a directory path to be used as a mount
point for exposing a restore point. If the requested
path exists, the path information is returned. Not
available for VMware.

79

Cmdlet

Description

Remove-RMBackupSet

Deletes a backup set definition.

Remove-RMBackupSetSchedule

Deletes a backup set schedule.

Remove-RMRestorePoint

Deletes a restore point.

Remove-RMSystemSettings

Deletes a Storage Center connection.

Restore-RMRestorePoint

Restores a component from an available restore
point.

Resync-RMRestorePoint

Resyncs a volume back to its original location.
Caution: Due to known issues with Resync in a
Windows clustered-server environment, do not
use Resync to restore data in a Windows clusteredserver environment. Note: The ResyncRMRestorePoint cmdlet is not supported for SMB
file shares.

Set-RMBackupSet

Updates settings for a backup set.

Set-RMBackupSetSchedule

Modifies a backup set schedule.

Set-RMEmailSettings

Sets email notification options.

Set-RMRestorePoint

Sets the Keep flag of a restore point.

Set-RMServiceOptions

Sets Replay Manager service options.

Set-RMSystemSettings

Updates a Storage Center connection.

Set-RMVerificationSettings

Sets verification server settings.

Submit-RMBackupSet

Submits a backup set for execution.

Test-RMEmailSettings

Submits a test email to verify email setup.

Test-RMIsValidMountPath

Verifies that the specified path is a valid drive letter
or mount point that can be used to expose a
restore point. Not available for VMware.

Unmount-RMRestorePoint

Unexposes a restore point.

Using the Replay Manager Command Set
The Replay Manager Command Set provides Windows PowerShell scripting support for all Replay
Manager functions.
NOTE: For Windows PowerShell downloads, as well as additional Windows PowerShell information,
go to technet.microsoft.com/en-us/scriptcenter/default.

80

Install the Replay Manager Command Set
Use the following procedure to install the Replay Manager Command Set which is part of the Replay
Management Tools.
1.

Download and run the setup file (ReplayManagerManagementSetup_version.msi) for the Replay
Manager Management Tools. (Dell software downloads are available from the Dell portal
(www.dell.com/support).

2.

When the Custom Setup dialog box appears, select to install the Replay Manager Command Set.
NOTE: You do not need to install the Replay Manager Explorer to run Replay Manager scripts.

3.

Complete the remaining steps of the installation wizard.
NOTE: The Replay Manager Command Set is a Windows PowerShell snapin. You must load the
Replay Manager Command Set using one of these methods:
•

From the Start menu, open the (All) Programs menu and then select Dell→ Replay Manager for
Microsoft Servers→ Replay Manager Command Set Shell .

•

Open Windows PowerShell and load this snapin: PS C:\Dev\Git\scripts> add-pssnapin
ReplayManager.Scripting

Get Sample Replay Manager Scripts
Sample Replay Manager Scripts are a useful starting point for creating customized scripts.
1.

Go to the Dell Support Home Page (www.dell.com/support).

2.

Click Knowledge Center and in the Search field, enter replay manager scripts and press Enter.

3.

Select Replay Manager PowerShell Sample Scripts.

Replay Manager Cmdlets
This table lists the Replay Manager cmdlets.
Cmdlet

Description

Add-RMLicenseInfo

Enables a Replay Manager license by either of
these methods:
•
•

Applies a license key to the Replay Manager
server.
Applies a confirmation number that enables the
license for the Replay Manager server. The
confirmation number is obtained from Dell
support by phone and is used when the Replay
Manager server has no internet access
available.

Add-RMSystemSettings

Creates a Storage Center connection.

Connect-RMServer

Connects to a Replay Manager server using
authentication supplied on cmdlet parameters.

Disable-RMBackupSetSchedule

Disables a backup set schedule.

Disconnect-RMServer

Disconnects from a Replay Manager server session.

81

Cmdlet

Description

Enable-RMBackupSetSchedule

Enables a backup set schedule.

Get-RMBackupSet

Gets backup set definitions.

Get-RMCommandSetVersion

Gets the version of the Replay Manager command
set currently in use.

Get-RMComponentInfo

Gets the available components for use in a backup
set.

Get-RMComponentRestoreOptions

Gets an array of component options that can be
passed into Restore‑RMRestorePoint. These
options include the ability to exclude components
from restore and perform restore with rename on
SQL Server Databases.

Get-RMEmailSettings

Gets email notifications settings.

Get-RMExtension

Gets a list of the application extensions installed on
the Replay Manager server. For each extension, the
extension name (used with extension-specific
cmdlets) and a brief description are returned.

Get-RMHostAvailableDriveLetter

Gets the available drive letters on the Replay
Manager host that can be used for exposing a
restore point. Not available for VMware.

Get-RMHostPath

Gets the directory path information from the
Replay Manager host. The path can be used along
with the Test-RMIsValidMountPath to find an
available mount point for exposing a restore point.
Not available for VMware.

Get-RMLicenseInfo

Gets the license state for the Replay Manager
server.

Get-RMQueuedItem

Gets a list of tasks and jobs currently queued up or
running on the server. This list includes the backup
jobs in the queue, and other tasks like delete and
restore.

Get-RMRestorePoint

Gets available restore points (successful backups).

Get-RMRestorePointReport

Gets the report log of a restore point.

Get-RMServerDefinition

Gets server definitions from a Storage Center for
use in locating the server definition to use in AddRMSystemSettings cmdlet. Not available for
VMware.

Get-RMServerTime

Gets the current time and time zone of the
connected server.

Get-RMServiceOptions

Gets service options for Replay Manager.

Get-RMSystemSettings

Gets the configured or discovered Storage Center
connections.

82

Cmdlet

Description

Get-RMVerificationSettings

Gets verification settings for Replay Manager.

Get-RMVersion

Gets the Replay Manager version installed on the
server.

Get-RMVMwareDatastoreInfo

Gets datacenter and datastore names.

Get-RMVMwareHostInfo

Gets datacenter and host name with cluster info.

Import-RMRestorePoint

Imports a transportable restore point on the server.

Mask-RMRestorePoint

Undoes the import of a restore point that was
previously imported, exposed, or restored.

Mount-RMRestorePoint

Exposes a component from an available restore
point.

Move-RMRestorePoint

Imports or exports a transportable restore point to
or from another Replay Manager server.

New-RMBackupSet

Creates a backup set definition.

New-RMHostPath

Creates a directory path to be used as a mount
point for exposing a restore point. If the requested
path exists, the path information is returned. Not
available for VMware.

Remove-RMBackupSet

Deletes a backup set definition.

Remove-RMBackupSetSchedule

Deletes a backup set schedule.

Remove-RMRestorePoint

Deletes a restore point.

Remove-RMSystemSettings

Deletes a Storage Center connection.

Restore-RMRestorePoint

Restores a component from an available restore
point.

Resync-RMRestorePoint

Resyncs a volume back to its original location.
Caution: Due to known issues with Resync in a
Windows clustered-server environment, do not
use Resync to restore data in a Windows clusteredserver environment. Note: The ResyncRMRestorePoint cmdlet is not supported for SMB
file shares.

Set-RMBackupSet

Updates settings for a backup set.

Set-RMBackupSetSchedule

Modifies a backup set schedule.

Set-RMEmailSettings

Sets email notification options.

Set-RMRestorePoint

Sets the Keep flag of a restore point.

Set-RMServiceOptions

Sets Replay Manager service options.

Set-RMSystemSettings

Updates a Storage Center connection.

Set-RMVerificationSettings

Sets verification server settings.

83

Cmdlet

Description

Submit-RMBackupSet

Submits a backup set for execution.

Test-RMEmailSettings

Submits a test email to verify email setup.

Test-RMIsValidMountPath

Verifies that the specified path is a valid drive letter
or mount point that can be used to expose a
restore point. Not available for VMware.

Unmount-RMRestorePoint

Unexposes a restore point.

84

Troubleshooting

9

Use the following table to help troubleshoot issues with Replay Manager.
Problem

Solution

Backup set name is
different in Storage
Center than in Replay
Manager

Names are truncated to 31 characters in Storage Center. For more
information: User-Defined Name in Summary of Backup Set Options

Connection to RMS fails

Configure the HTTP Proxy server using the Bypass proxy server for local
addresses option. For more information: Configure an HTTP Proxy Service

Queue stops accepting
jobs

Replay Manager queues a maximum of 10 jobs at a time. Verify that this limit
has not been exceeded by viewing the Queued Items. For more information:

Connection to server
fails

•
•

Guidelines for Backup Jobs
View Queued Items

•
•

Install the Replay Manager Service on all servers
Open port 27444 on all servers

For more information:
•
•
Data disappears after
restoring a Replay

Install Replay Manager Service for Windows
Inboud Ports in Replay Manager Ports

The Restore action restores data to its original location, overwriting the
current data. To avoid losing current data, take a Replay immediately prior to
using Restore or use Expose (rather than Restore) and manually merge the
Exposed data with the existing data. For more information:
•
•
•
•

Restore Data to Its Original Location
Expose a Restore Point (Windows Extensions Only)
Expose a Restore Point (VMware Only)
Expose a Restore Point on an SMB File Share

Email notifications not
working

•
•

Verify SMTP settings
Adjust spam settings on email server and/or client

Exchange generates
errors

Expected behavior in Exchange 2007 Server if VSS full backup is not selected.
For more information: VSS full backup in Summary of Backup Set Options

Hyper-V/VMware Replay In a clustered server environment, make sure the VM owner and disk owner
fails
match.
Partial Replays created
(Microsoft and VMware
environments)

If components are moved after configuring a backup set, only the
components in the original locations get backed up. To correct, move

85

Problem

Solution
components back to their original locations or create a new backup set with
the new locations.

Paths are truncated/
different in SQL Server

This is a known issue with SQL Server Management Studio (SSMS) data files.
The full path is displayed for data and log files.

Replays fail

•
•

Make sure LUNs are available (transportable snapshots might not be
expiring)
Expected behavior with Microsoft Exchange if the component is not a
Storage Center volume

For more information:
•
•

Add or Modify Storage Centers for a Server or Host
Run Exchange Verification in Summary of Backup Set Options

Replays fail in a
Microsoft VSS
environment

Sometimes when a Replay is taken during the time a primary controller fails
over to the secondary controller, the Replay fails. Furthermore, the Microsoft
VSS writer may be left in a bad state causing all future Replays to fail. In this
case, bring the primary controller back online and restart MS Information
Exchange services (requires an outage).

In VMware environment,
Replays fail when VSS
writers time out and/or
cannot quiesce
snapshot

In a VMware environment, Replays fail when VSS writers time out and/or
cannot create a quiesced snapshot. For more information: http://
kb.vmware.com/selfservice/microsites/search.do?
language=en_US&cmd=displayKC&externalId=1031298

Scheduled backup
Verify Current Server Time in the Modify Backup Schedule dialog box. For
occurs at an unexpected more information: Modify Schedules for an Existing Backup Set
time
Transaction logs are
truncated or missing

Expected behavior when VSS full backup is selected. For more information:
VSS full backup on Summary of Backup Set Options

Unable to create an
overnight schedule

Create an Exclude Time Range for the day hours (for example, 8:00 a.m. –
5:00 p.m.). For more information: Modify Settings for an Existing Backup Set

86



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