Dell Data Protection Protected Workspace User's Guide User Manual En Us

User Manual: Dell dell-data-protection-protected-workspace Dell Data Protection Protected Workspace User's Guide

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Dell Data Protection | Protected

Workspace

DellDataProtection

|

ProtectedWorks

p

acev2.3

 User’s Guide



© 2013 Dell Inc.

Trademarks used in this text: Dell™, the DELL logo, Dell Precision™, OptiPlex™, Latitude™, and Vostro™ are trademarks of Dell Inc.

Intel®, Pentium®, Xeon®, Core™ and Celeron® are registered trademarks of Intel Corporation in the U.S. and other countries.

Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the United States and/or other countries.

June 2013 Rev. A00

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TableofContents

Purpose and Intended Audience ............................................................................................................... 5

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What is Dell Data Protection | Protected Workspace? ........................................................................... 5

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Dell Data Protection | Protected Workspace Icons ................................................................................. 5

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Dell Data Protection | Protected Workspace Desktop Icon ...................................................................................... 5

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Dell Data Protection | Protected Workspace System Tray Icon ................................................................................ 5

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Dell Data Protection | Protected Workspace Start Menu Folder ............................................................................... 5

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Common End User Tasks........................................................................................................................... 6

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Starting the Dell Data Protection | Protected Workspace Environment or Launching new Browser Window ............... 6

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Additional ways to launch a new browser window .................................................................................................. 7

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Dell Data Protection | Protected Workspace Setup ................................................................................................. 9

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Changing your home page in Dell Data Protection | Protected Workspace protected browsers ................................ 10

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InternetExplorer...........................................................................................................................................10

MozillaFirefox...............................................................................................................................................11

Downloading a File in Dell Data Protection | Protected Workspace ......................................................................... 12

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FileDownloadAdditionalDialogs..................................................................................................................14

Opening a document with Dell Data Protection | Protected Workspace .................................................................. 15

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Dell Data Protection | Protected Workspace Auto Restore ..................................................................................... 18

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Dell Data Protection | Protected Workspace Threat Detection ................................................................................ 18

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Dell Data Protection | Protected Workspace System Tray Options .................................................... 21

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Open Internet Explorer ........................................................................................................................................ 21

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Open Firefox ....................................................................................................................................................... 21

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Restore............................................................................................................................................................... 21

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Suspect Activity Details… ..................................................................................................................................... 22

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Import Bookmarks… ............................................................................................................................................ 22

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Preferences… ...................................................................................................................................................... 22

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About… .............................................................................................................................................................. 23

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Exit .................................................................................................................................................................... 23

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Preference Menu Options......................................................................................................................... 24

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General Tab ........................................................................................................................................................ 24

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Basics.............................................................................................................................................................24

Border............................................................................................................................................................25

Apps Tab ............................................................................................................................................................ 26

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Privacy Tab (v2.2.1-14451 only) .......................................................................................................................... 27

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PrivacySettings..............................................................................................................................................27

Auto-Restore Tab ................................................................................................................................................ 28

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AutomaticRestore.........................................................................................................................................28

Security Tab ....................................................................................................................................................... 29

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ActivityBlocking............................................................................................................................................29

Downloads.....................................................................................................................................................30

Trusted Sites Tab ................................................................................................................................................ 30

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Subscription Renewal ............................................................................................................................... 31

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PurposeandIntendedAudience

Thisdocumentisintendedtoprovideinformationandinstructionfortasksthatareconsideredday‐to‐

dayforendusersoftheDDP|ProtectedWorkspaceproduct.

WhatisDellDataProtection|ProtectedWorkspace?

DDP|ProtectedWorkspace(DDP|PW)isanisolatedenvironmentthatiscreatedonthePCandcanrun

webbrowsersanddocumentviewerswhichareisolatedfromthenativePC.Thisprotected

environmenthelpsprotectanenduserPCfrombeinginfectedwithmalwareandhelpsstopother

maliciousattacks.BybrowsinginaprotectedbrowserintheDDP|PWisolatedenvironmentandby

viewingdocumentswithintheprotectedenvironment,DDP|PWisabletostopmalwarefrombeing

installedonthelocalPCandexposingthatPCtoothertypesofattacksandsecurityvulnerabilities.

DellDataProtection|ProtectedWorkspaceIcons

AftertheInstallationofDDP|ProtectedWorkspace,onenewiconwillbelocatedonthedesktop,one

newiconwillbelocatedinthesystemtray(whiletheapplicationisrunning)andanewfolderwillbe

createdwithintheStartMenu.Thefollowingsectionhelpstoidentifyeachofthesenewiconsand

whattheirfunctionsare.

DellDataProtection|ProtectedWorkspaceDesktopIcon

TheDDP|ProtectedWorkspaceiconfoundonthedesktopisapointofexecutionforthe

application.DoubleclickingonthisiconwillstarttheDDP|PWapplicationifitisnotcurrently

runningorwilllaunchanewbrowserwindowifitisrunninginthebackground.Thisiconcan

pinnedtothequicklaunchtoolbartoallowforeasieraccess.

DellDataProtection|ProtectedWorkspaceSystemTrayIcon

TheDDP|ProtectedWorkspacesystemtrayiconcanbefoundinthePCsystem

traywhenDDP|PWprotectedenvironmentisrunning.EndUseractions,suchas

openinganewbrowserwindow,restoringDDP|PWtoacleanstateormodifying

userpreferencesareavailablefromthistrayicon.Moredetailsonwhatoptions

areavailableandhowtousethemcanbefoundlaterinthisdocument.

DellDataProtection|ProtectedWorkspaceStartMenuFolder

DDP|ProtectedWorkspacecanalsobelaunched(eitherstartingthe

programoropeninganewbrowserwindow)bygoingtothestartmenu,

choosingAllPrograms,thenDell,thenProtectedWorkspace.Within

thisfolderistheDDP|PWlink.Additionally,thisfoldercontainsa

supporttoolthatcanbeusedtosendsupportlogstothesupportteam

incaseofanissuewiththeproduct.

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CommonEndUserTasks

Thefollowingsectionoffersstepbystepinstructionsformostdaytodayendusertasks.

StartingtheDellDataProtection|ProtectedWorkspaceEnvironmentorLaunchingnew

BrowserWindow

TostarttheDDP|ProtectedWorkspaceisolatedenvironmentortolaunchanewprotectedbrowser

windowwithintheprotectedenvironment,double‐clickontheDDP|PWicononthedesktop.

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Afterclickingontheicon,adialogboxwithprogressbarwillappeariftheproductisnotrunning

already.Itwillbedisplayedoverthesystemtrayandwillshowtheprogressoftheprotected

environmentstartup.

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Oncethisdialogboxclosesoriftheenvironmentisalreadyrunning,theDDP|ProtectedWorkspace

systemtrayiconwillbevisibleandanewbrowserwillopenintheprotectedenvironment.Anew

protectedbrowserwindowwillbedisplayedimmediatelyoroncetheprotectedenvironmentfinishes

loading.

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ApplicationsrunningintheDDP|ProtectedWorkspaceisolatedenvironmentcontainacustomizable

bordercolor(shownasneongreenabove)thathighlightsanywindowsopenedwithintheprotected

environment.Thisistohelptheenduserdistinguishbetweenthenativeapplicationsandthoserunning

intheisolatedenvironment.

Additionalwaystolaunchanewbrowserwindow

WhenDDP|ProtectedWorkspaceisalreadyrunningandauserwantstoopenaneworadditional

browserwindowintheisolatedenvironment,theycanaccomplishthisbydoingoneofthreesimple

tasks.

Thefirstistodouble‐clickontheDDP|ProtectedWorkspaceicononthedesktop.

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ThesecondistorightclickontheDDP|ProtectedWorkspacesystemtrayicon,andselecteither“Open

Firefox”or“OpenInternetExplorer”fromthemenu.Notethatthepreferredbrowser(theoneopened

bydoubleclickingtheDDP|ProtectedWorkspacedesktop

icon)isbold.Inthisscreenshot,InternetExploreristhe

preferredbrowser.

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Finally,theusercangototheStartMenu,chooseAllPrograms,

opentheDellfolder,thentheProtectedWorkspacefolder,and

finallychoose“DellProtectedWorkspace”.

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DellDataProtection|ProtectedWorkspaceSetup

WhenDDP|ProtectedWorkspaceisrunforthefirsttime,afirstrunwizardwillbedisplayed.

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WhentheenduserselectsNext,theywillbeguidedthroughaquicktouroftheDDP|Protected

Workspaceproduct.Enduserscanclick“Next”toprogressthroughthefirstruntour,“Previous”to

returntothepriorscreen,or“SkipTour”toexittheprocess.

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Inthe“SelectYourProtection”setupuserscancustomizesomeofthebehaviorsoftheprotected

environment.ThefirstoptionallowstheusertochooseiftheDDP|ProtectedWorkspaceprotected

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environmentwillbeusedtoprotectthedefaultwebbrowser.IftheBrowseroptionisleftunselected,

userswillgetanotificationinformingthemthatthedefaultbrowserwillnotbeprotected.

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Thenextoptionisfordocumentprotection.DDP|ProtectedWorkspacewillprotectMicrosoftWord,

MicrosoftPowerPoint,andMicrosoftExceldocumentaswellasAdobeAcrobatorAdobeReader

documents.

Thefinaloptiononthisscreenisabouttheborderthatwillbeshownontheapplicationwindowsinthe

protectedenvironment.Ausermaychoosetodisablethebordercompletely,byunselectingthisoption

(notrecommended)ormaychoosetodefineanalternativecolorbypressingthe“Pickcolor…”button.

Oncefinished,pressingthe“StartTour”buttonwillallowtheendusertowalkthroughthefirstruntour

beforestartingtheproductforthefirsttime.Alternatively,userscanclick“SkipTour”tostartthe

product.

ChangingyourhomepageinDellDataProtection|ProtectedWorkspaceprotected

browsers

InternetExplorer

ThehomepageofabrowserrunningintheDDP|ProtectedWorkspaceenvironmentiscustomizable

likeanyotherwebbrowser.TochangethehomepagefromInternetExplorerrunningintheprotected

environment,select“Tools”orthetoolsicon,fromthemenuatthetopofprotectedInternetExplorer

window.Afterthedropdownmenuappears,select“InternetOptions”fromthelistofoptions.

Note:ScreenshotsbelowarefromIE9,buttheoutlinedstepsshouldalsoworkforIE7throughIE10.

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WhentheInternetOptionsboxappears,deleteanytextthatexistsintheboxbelow“Tocreate

homepagetabs,typeeachaddressonitsownline.”Oncethisboxiscleared,entertheaddressforthe

newhomepage,suchashttp://www.google.com.

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ClickOKwhenfinished.OpenanewDDP|ProtectedWorkspacebrowserwindowtoverifythe

homepageisnowsettothenewpageentered.

MozillaFirefox

TochangethehomepageforMozillaFirefoxintheprotectedenvironment,select“Tools”fromthe

menuatthetopofaprotectedFirefoxwindow.Afterthedropdownmenuappears,select“Options”

fromthelistofoptions.

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WhentheOptionsboxappears,verifythatthe“General”tabisselected.Nextto“WhenFirefoxstarts:”

select“Showmyhomepage”fromthedropdown(ifnotselectedalready).Nowdeleteanytextthat

existsintheboxlabeled“HomePage”.Oncethisboxiscleared,entertheaddressforthenew

homepage,suchashttp://www.google.com.Thenclick“OK”.

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DownloadingaFileinDellDataProtection|ProtectedWorkspace

WithintheDDP|ProtectedWorkspaceprotectedenvironment,downloadingfilesisslightlydifferent

thaninatypicalwebbrowser.SincetheDDP|PWenvironmentisisolatedfromthePC,thereisaspecial

downloadinterfacethatisneededtodownloadfiles.Thisalsoallowsforsomefilestobecheckedfor

maliciouscontentbeforebeingsaved.

TodownloadafilewithintheDDP|ProtectedWorkspaceenvironment,clickonafiledownloadlinkon

awebsitedisplayedintheprotectedenvironment.Oncethedownloadstarts,aDDP|PWDownload

Requestdialogwillappear.Thisisusedtoconfirmthattheuserintendedtodownloadafile,andthe

filewasn’tdownloadedbyaccidentorviaamaliciouswebsite.

Ifthedownloadwasintended,thenchoose“Save”tocontinue,otherwisechoose“Cancel.Asthe

downloadprogresses,adownloadprogressdialogwillbedisplayed.Usersalsohavetheabilityto

“Open”thedownloadeditemdirectlyfromtheprotectedenvironment.Pressingthe“Open”buttonwill

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downloadthefiletoatemporarydirectoryandthenwillopenitinthedefaultapplicationforthatfile

type.Thisoptionisnotavailableforexecutablefilesorfilesthatdonothaveadefaultapplicationon

thePC.





Whenusersarepresentedwithafilethatcanbeopenedinaprotectedapplication,suchasaPDFfile,

the“Open”buttonwillbehighlightedwithaborderaroundittoindicatethat.

Alternatively,usershavetheoptiontousethe“Save”dropdownmenu(byclickingonthedownward

facingarrow)todoa“SaveAs...”or“Saveandopen.”



WhilethefileisbeingdownloadedtothePC,adownloaddialogboxwillbedisplayedwithaprogress

bar.ThedownloadprocessmaytakeslightlylongerfromtheDDP|ProtectedWorkspaceenvironment

thananormalwebbrowserduetotheextrasecuritylayersthatareinplace.

14

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

Whenthefilehasfinisheddownloading,DDP|ProtectedWorkspacewillscanitandfinishthetransfer

fromtheisolatedenvironmenttothehostPC.Afinalizingdialogwilldisplayduringthisprocess.When

theprocesshascompleted,aDownloadCompletedialogwilldisplay.Fromthisdialog,thedialogbox

caneitherbeclosedorthefolderthatthefilewasdownloadedtocanbeopened.



The“Save”buttononaDDP|ProtectedWorkspacedownloadrequestfilewillsavethefiletothe

defaultdownloadfolder.ThedefaultdownloadfolderistheUserDownloadsfolder,whichistypically

foundatC:\Users\<username>\Downloads.

FileDownloadAdditionalDialogs

DDP|ProtectedWorkspacealsohasadvanceddownloadfeaturesthathelptoprotecttheenduserPC.

SomeoftheseoptionsmaypreventcertainfilesfrombeingdownloadedintheDDP|PWenvironment.

Oneoftheseoptionsistheabilitytoblockdownloadsforcertaintypesoffiles.Ifafiledownloadis

blockedbytype,thefollowingmessagewillbedisplayedwhenarequesttodownloadthefiletype

happens.Thisoptioncanbeenableinthepreferencesmenu.Whenenabled,thefollowingextensions

willbeblocked:

bas,bat,chm,cmd,com,cpl,crt,dll,exe,hlp,hta,inf,ins,isp,msc,msi,msp,

mst,pif,reg,scr,sct,shb,shs,sys,vb,vbe,vbs,wsc,wsf,wsh

15





Additionally,downloadscanbeblockedifthedigitalsignatureofafileisnotvalid.Thiscanbeenabled

viatheuserpreferencemenuaswell.Thefollowingdialogwillbedisplayediftheseconditionsaremet.



OpeningadocumentwithDellDataProtection|ProtectedWorkspace

InadditiontopreventingmalwarefrominfectingtheenduserPCviaawebsiteorfiledownload,DDP|

ProtectedWorkspacealsoofferstheabilitytoisolatedocumentsinsidetheprotectedenvironment.

ThishelpstopreventmaliciousdocumentsfromaffectingtheenduserPC.

Bydefault,DDP|PWwillonlyopendocumentsoriginatingfromtheinternetinaprotected

environment.Tochangethissetting,rightclickontheDDP|PWiconinthesystemtrayandselect

Preferences.OncethePreferenceswindowopens,selecttheSecuritytab.UndertheActivityBlocking

sectionuncheck“Onlyopendocumentsoriginatingfromtheinternet”option.Thiswillnowopenall

documentsinDDP|PWregardlessofwheretheyoriginatefrom.

16





AnexampleofthedocumentprotectionfeatureisusingtheDDP|ProtectedWorkspaceenvironment

toviewPDFdocuments.WhendocumentprotectionisenabledforPDFfilesdouble‐clickingonanyPDF

fileonthecomputerwillopenthedocumentinaprotectedinstanceofthedocumentapplication.

Theprotecteddocumentscanbeidentifiedbythecustomizedbordercolorthatsurroundsthe

applicationwhenitisactive,justastheprotectedbrowsershows.Thewindowbelowdisplaysagreen

border,identifyingittobeinsidetheprotectedenvironment.



MicrosoftWord,MicrosoftExcel,andMicrosoftPowerPointfilesalsocanbeaccessedintheDDP|

ProtectedWorkspaceenvironment.Afterdouble‐clickingasupportedfiletype,thedocumentwillopen

intheprotectedapplicationintheDDP|PWenvironment.Belowarescreenshotsofprotectedinstances

ofMicrosoftWord,MicrosoftExcel,andMicrosoftPowerPointintheDDP|PWenvironment.These

applicationsdisplaythesamecoloredborderastheprotectedbrowsersandPDFreaderstohelp

identifythattheapplicationisbeingprotectedbyDDP|PW.

17











Intheeventofarestorewhileyouareworkinginadocument,anotificationwillinformuserstosave

theworksoarestoremayhappen.



18



DellDataProtection|ProtectedWorkspaceAutoRestore

TheDDP|ProtectedWorkspaceproducthasanautorestorefeaturebuilt‐inthatwillrestorethe

protectedenvironmentbacktoacleanstateonasetschedule.Thisschedulecanbecustomizedbythe

enduser.

Whenanautorestorehappens,thefollowingdialogappears.Thisallowstheusertorestore

immediatelyortodelaytherestoreuntilabettertime.Itisrecommendedthatthe“RestoreNow”

optionbeusedtoensuretheprotectedenvironmentisresettoacleanstate.



ItisrecommendedthatAuto‐Restorebeenabledtoensurethatafreshbrowserisusedeachday.The

recommended(anddefault)settingisthattheDDP|ProtectedWorkspaceenvironmentberestored

every72hoursifnotmorefrequently.Restoringtheprotectedenvironmentwillhelptoensurethatthe

environmentisalwayscleanandfreeofmaliciousactivity.

ItisalsoimportanttonotethattheDDP|ProtectedWorkspaceenvironmentisrestartedeachtimethe

computerisrestartedoranewuserlogsontothePC.TheAuto‐Restoretimerwillrestarteachtimethe

productisrestartedwhentheauto‐restoretimerisin“AfterElapsed”mode.

DellDataProtection|ProtectedWorkspaceThreatDetection

DDP|ProtectedWorkspacehasabuiltinthreatdetectionagentthatwilldetectunsafebehaviorwithin

theprotectedenvironment.Whenathreatisdetected,theDDP|PWproductwillnotifytheenduser

thatarestoreoftheenvironmentisneeded.Anotificationalertwillbedisplayedabovethesystemtray

indicatingsuspiciousactivity.



Userscanclickthe“Restore”button,whichwillrestarttheprotectedenvironmenttoacleanstate.

Usersalsohavetheoptiontoclosethenotificationandcontinueworking.Whendoingso,theDDP|

ProtectedWorkspaceIconwillbedisplayedinred.

19





UsingtheDellDataProtection|ProtectedWorkspaceBrowserDropDownMenu

TheBrowserDropDownmenuisaconvenientmenuthatcanbeusedfortwodifferentpurposes.The

menuisfoundontheinthemiddleofthetopedgeoftheanyprotectedbrowserwindow.



Bypressingthegraybutton,adropdownmenuwillappear.



Themenuprovidesfortwoaccessibleoptions.Thefirstistheabilitytoopenthepreferencesmenu.

Thisactionisthesameasopeningthepreferencesmenufromthesystemtrayicon.

Thesecondoptionistoopenthecurrentpagethatisbeingviewedinthebrowserinanunprotected

browserwindow.ThisisusefulifapageisnotrenderingcorrectlyinsideoftheDDP|Protected

Workspacebrowser.SelectingthisoptionwilltakethecurrentURLandopenwithinanunprotected

browser(usingthesamebrowserasintheprotectedenvironment).

Theuserwillbepromptedbeforethesiteismovetotheunprotectedbrowsertoensuretheyareaware

ofthepotentialdangerofbrowsingoutsideoftheprotectedenvironment.Theusercanchooseto

continuebypressingthe“Unprotect”buttonorcancanceltheactionbypressingthe“Cancel”button.



20



Thereisalsoanoptionto“Alwaystrustthiswebsite”whichwillalwaysopenthesiteinanunprotected

browserifitisbrowsedtoinaprotectedsession.Thesesitescanbemanagedinthepreferencesmenu.

Thepreferencesmenuallowsfortheusertoviewthesitesthathavebeenpermanentlylistedastrusted

sitesandtoalsoremoveasiteifitnolongerneedstobetrusted.Thiscanbedonebyselectingthesite

inthelistandpressingthe“Remove”button.Iftheuserwishestoremoveallsites,theycanpressthe

“Removeall”button.





21



DellDataProtection|ProtectedWorkspaceSystemTrayOptions

ThefollowingsectionoutlinesthemenuoptionsavailablefromtheDDP|ProtectedWorkspaceSystem

TrayIcon.TheSystemTrayMenucanbeaccessedbyright‐clickingontheDDP|PWIconinthesystem

tray.



OpenInternetExplorer

“OpenInternetExplorer”isusedtoopenanewInternetExplorerwindowwithintheDDP|Protected

Workspaceenvironment.IfInternetExploreristheonlybrowseravailableorissetasthepreferred

browser,itwillappearboldandatthetopofthemenu.

OpenFirefox

“OpenFirefox”isusedtoopenaMozillaFirefoxbrowserwindowwithintheDDP|Protected

Workspaceenvironment.IfMozillaFirefoxisnotavailableinthesecuredenvironment,itwillnotbe

displayedinthismenu.Thepreferredbrowserdefinedinthepreferencesmenuisboldandlistedfirst

(i.e.ifMozillaFirefoxisthepreferredbrowser,itwillbelistedfirstinthismenuandwillbebold.)

Restore

TheRestoreoptionisusedtorestoretheDDP|ProtectedWorkspaceenvironmenttoacleanstateif

suspiciousactivityhasbeendetectedoriftheenvironmentneedstoberesetforanyotherreason.Itis

recommendedthattheDDP|PWenvironmentisrestoredatleastonceevery72hoursiftheenduserPC

isnotshutofforrebootedeachnight.



22



SuspectActivityDetails…

WhensuspiciousactivityhasbeendetectedbyDDP|ProtectedWorkspacethreatdetectionengine,

usersmayselectthe“SuspectActivityDetails…”optiontoviewfurtherinformationregardingthe

activity.Userscanclickthe“Restore”buttonfromthiswindowtorestoretheDDP|PWenvironment

backtoacleanstate.



ImportBookmarks…

TheImportBookmarks…optionisusedtoimportbookmarksfromthenativewebbrowser(s)intothe

protectedbrowsers.Currently,bookmarkscanbeimportedfromInternetExplorerand/orMozilla

Firefox.BookmarksshouldbeimportedwhentheDDP|ProtectedWorkspaceBrowserisfirstinstalled

andanytimethatthebookmarksinthenativebrowsersareupdated.Thebookmarksarenot

automaticallysyncedsoanyfutureadditionsofbookmarksinthenativebrowserthatneedtobe

openedintheprotectedbrowsersessionswillneedtobere‐synchedtoDDP|PWviathislink.Also,

bookmarkscannotbeexportedorsyncedfromtheDDP|PWenvironmentbrowsersbacktothenative

browser(s).

Preferences…

ThePreferences…optionisusedtoconfigurecustomizablesettingsfortheDDP|ProtectedWorkspace

environmentapplications,suchasauto‐restoreorsettingDDP|PWasthedefaultbrowser.The

Preferenceoptionsareexplainedingreaterdetailinthenextsection.



23



About…

TheAbout…optionisusedtoviewthecurrentversionoftheDDP|ProtectedWorkspacesoftwarethat

isrunningandtoaccessavailablehelpinformationbyclickingonthe“Help”buttonlocatedinthelower

leftcorneroftheAboutwindow.UsersmayalsoruntheTouragainbyselectingthe“Tour”button.



Exit

TheExitoptionisusedtocleanlyclosedowntheDDP|ProtectedWorkspaceenvironmentwhenitisno

longerneededorwhenitneedstoberestartedcompletely.



24



PreferenceMenuOptions

Thefollowingsectionidentifiestheoptionsthatareavailableintheuserpreferencesinterface.The

PreferencesinterfacecanbeaccessedbyrightclickingontheDDP|ProtectedWorkspaceSystemtray

iconandselectingPreferences…



GeneralTab

TheGeneralTabprovidesoptionsforbrowserhandlingandapplicationstartup,alongwiththeabilityto

controltheprotectedenvironmentapplicationborders.



Basics

TheBasicssectionoftheGeneraltaballowsmodificationofthetwodifferentoptionslistedbelow.

Protectmydefaultwebbrowser

Whenthischeckboxisselected,DDP|ProtectedWorkspacewillfunctionasthedefaultbrowserand

willhandlealldefaultbrowserrequestsfromotherapplication.Byuncheckingthisoption,DDP|PWwill

25



needtobemanuallyopenedinordertostartanewprotectedbrowsingsession.Itisrecommended

thatthisoptionbeselectedtoprovidethemostprotectionforyourPC.

LoadinthebackgroundwhenWindowsstarts

ThischeckboxwilldefineiftheDDP|ProtectedWorkspaceproductwillstartautomaticallyinthe

backgroundeachtimethecomputerisrestartedandastheuserlogsin.Itisrecommendedthatthis

optionbecheckedsothatthefirsttimetheproductisused,thereisnodelayinbringingupthebrowser

window.

Border

TheBordersectionoftheGeneraltaballowstheusertoenableordisableacoloredborderthatis

shownaroundprotectedapplicationwindows.Toenabletheborder,simplychecktheoptionbox.

Whenthisboxisnotchecked,noborderwillbedisplayed.Bydefault,thebrowserdisplayswithagreen

border,butthiscanbecustomizedbypressingthe“PickColor…”buttonandchoosinganewcolorfrom

thecolorpicker.ThenewcolorwilltakeaffectwhentheOKbuttonispressedonthePreferences

dialog.

ColorSelectorDialog

Toselectanewbordercolor,selectoneofthepre‐populatedcolors,orenteryourowncolor

combination.PressOKtoselectthenewcolor.





26



AppsTab

TheAppsTabprovidestheabilitytospecifywhichprogramswithintheprotectedenvironmentwillbe

usedtohandlebrowsinganddocumentprotection.Forwebbrowsing,allavailablewebbrowserswill

belisted,andtheusercanchoosewhichonewillbepreferredforbrowsingintheprotected

environment.Thiscanbedonebyselecting“Usethisbrowsertoopenwebpages”forthebrowserthat

ispreferred.



Additionally,fordocumenthandling,certainapplicationcanbespecifiedtohandledifferentdocuments

types.Bydefault,AdobeReaderisenabledtoprotectPDFdocumentswithintheprotected

environment,butalternativeapplicationsmaybeavailable,suchasAdobeAcrobat.Documenthandling

canalsobeenabledonInternetExplorerorFirefoxforstaticpageshtm/htmlpagesstoredonthelocal

PC.



27



PrivacyTab(v2.2.1‐14451only)

ThePrivacyTabprovidesoptionsforconfiguringthepersistenceofwebbrowsercontentbetween

restoresoftheDDP|ProtectedWorkspaceenvironment.



PrivacySettings

WithinthePrivacyTab,theoptiontochoosepersistenceofprotectedbrowsersettingsisavailable.By

selectedthecheckboxnexttoanyoption,theprotectedbrowserwillretainsettingssuchasbrowsing

history,bookmarks,passwords,auto‐completevaluesandotherconfigurationwhentheprotected

environmentisrestartedorrestored.De‐selectinganyoralloftheseoptionswillcauseinformationand

settingstobediscardedeachtimeDDP|ProtectedWorkspaceenvironmentisrestartedorrestored.

Therecommendedsettingistoleaveallboxescheckedforpersistence.

Thefollowingisalistofthesettingsavailable:

 Persistcookiesbetweensessions

 Persistbookmarkiconsbetweensessions

 PersistSSLcertificatesbetweensessions

 Persistbrowserhistorybetweensessions

 Persisttabsandtoolbarsettingbetweensessions





28



Auto‐RestoreTab

TheAuto‐RestoreTabprovidesoptionsforconfiguringtheAuto‐Restoresettings.



AutomaticRestore

TheAutomaticRestoresectionoftheAuto‐Restoretabprovidestheabilitytoenableanddisablea

scheduledrestoreoftheDDP|ProtectedWorkspaceenvironment.TheAuto‐Restorecanbe

customizedtooccuronadefinedschedule.

SelectingtheEnableAuto‐Restorecheckboxwillenabletheautorestorefeaturewiththesettings

selected.TherestorewillcloseallopenDDP|ProtectedWorkspaceBrowserwindowsandrestorethe

DDP|PWbrowsertoacleanstate.Ifthecheckboxisunselected,Auto‐Restorewillbedisabled.

Remindmetorestoremybrowseroption

The“Remindmetorestoremybrowser”optionprovidesadropdownmenuwiththreeoptions:daily,

weeklyandafterelapsed.TheenduserwillbeabletocustomizethescheduleonwhichtheDDP|

ProtectedWorkspaceenvironmentisautorestoredbasedontheseavailableoptions.

DailyOption

The“Daily”optionchangesthedialogboxtoallowtheendusertoselectwhatspecifictimeeachday

theprotectedenvironmentwillautorestore.

WeeklyOption

The“Weekly”optionchangesthedialogboxtoallowtheendusertoselectwhatdayoftheweekthe

protectedenvironmentwillbeautorestoredandatwhatexacttimethatdaytheautorestorewill

occur.

AfterElapsedOption

The“AfterElapsed”optionallowstheendusertoselectthetimeperiodinhoursandminutesbetween

protectedenvironmentrestores.ThistimeperiodwillbeginfromthelasttimetheDDP|Protected

WorkspaceBrowserwasrestoredorstarted.Forexample,ifthisoptionissetto12hours,the

29



protectedenvironmentwillberestoredaftertheenvironmenthasbeencontinuallyrunningforthat

periodoftime.Thetimerresetseachtimearestoreorrestartoftheproductisdone.Bydefault,Auto‐

Restoreisenabledandsettorestoreevery72hours.

Nextauto‐restoreDisplay

TheNextauto‐restoredisplayindicateswhenthenextauto‐restorewilltakeplacebasedonthesettings

thatareconfigured.

SecurityTab

TheSecurityTabprovidesoptionsforconfiguringtheSecuritysettings.



ActivityBlocking

TheActivityBlockingsectionoftheSecuritytabgivestheendusertheabilitytoconfigureadditional

optionsonhowcertainactivitiesarehandled.Selectingthecheckmarkinfrontofanoptionwillenable

thatfeature.

Clearallbrowsingdatafromasuspectsession

ThisoptionallowsfortheDDP|ProtectedWorkspaceenvironmenttoclearallbrowsingdataduringa

suspectsession(whenasuspiciousactivityalertisdisplayed).Iftheoptionisnotchecked,thenthe

browsinghistoryanddatawillremainintactwhentherestorehappens.Itisrecommendedthatthis

optionbeenabledtoensuremaliciouschangestohomepagesorbookmarksarenotpersisted.

Onlyopendocumentsoriginatingfromtheinternet

ThisoptionwillallowonlydocumentsfromtheinternettobeopenedintheDDP|Protected

Workspaceenvironment.Documentswhicharecreatedlocallycanbeopenedoutsideoftheprotected

environment.Whennotselected,alldocumentswillbeopenedintheprotectedenvironment(for

documenttypesthatarehandledbyDDP|PW).

30



Downloads

TheDownloadssectionoftheSecurityTabgivestheendusertheabilitytoconfigureadditionaloptions

onhowfilesarehandledwhendownloaded.

Blockunsafefileextensionsfromdownloading

ThisoptionallowsforDDP|ProtectedWorkspacetoimmediatelystopanyblacklistedfiletypesfrom

beingdownloadedbyabrowserintheprotectedenvironment.Ifthisoptionisnotchecked,thefiles

willbedownloadedtotheDDP|PWdownloadsfolderunlessaninfectionisdetected.

Thefollowingisalistoffiletypesthatwillbeblockedbyenablingthisoption:

bas,bat,chm,cmd,com,cpl,crt,dll,exe,hlp,hta,inf,ins,isp,msc,msi,msp,

mst,pif,reg,scr,sct,shb,shs,sys,vb,vbe,vbs,wsc,wsf,wsh

Blockexecutabledownloadsthatarenotdigitallysigned

ThisoptionallowsforDDP|ProtectedWorkspacetoimmediatelystopdownloadingexecutablefiles

withoutadigitalsignature.Executabledownloadsthataredigitallysigned(verifiedwithinthePE

header)willbedownloaded.Ifthisoptionisnotchecked,thefileswillbedownloadedtothe

“downloads”folderunlessaninfectionisdetected.

TrustedSitesTab

TheTrustedSitesTabprovidestheabilitytoremovepreviouslyspecifiedTrustedSites.



Thistabdisplaysthesitesthatweretrustedviathe“Unprotectedthispage”optioninthedropdown

menu.Domains/URLsthatwerespecifiedas“Alwaystrustthissite”willbelisted.Ifauserwishesto

removeasingledomain/URLfromthislist,theycanselectthedomain/URLtoberemovedandthen

canpressthe“Remove”button.Ifauserwishestoclearallofthedomains/URLslisted,theycanpress

the“RemoveAll”button.

31



SubscriptionRenewal

DDP|ProtectedWorkspaceisasubscriptionbasedproductthatincludesaoneyearsubscription(when

preinstalledonaDELLsystem).Whentheendofthesubscriptionisapproaching,DDP|PWwilldisplaya

dialogabovethesystemtraytoindicatethatthesubscriptionneedstoberenewed.

At30dayspriortotheendoftheoneyearsubscriptiontoDDP|ProtectedWorkspace,userswillseea

notificationabovethesystemtraywithalinktorenewthelicense.Thenotificationwillbedisplayed

eachtimetheproductisrestartedunlessthe“Don’tshowthisagain”checkboxisselected.Thedialog

willthenreappearsevendayspriortotheendofthesubscription.



TorenewaDDP|PWsubscription,followthe“Renewnow”linktothesubscriptionrenewalpage.This

actionmustbecompletedfromeachPCthatneedstoberenewed,asthe“Renewnow”URLincludes

theuniqueidentifierneededtoreneweachPCssubscription.



