Dell E1909w E1909Wb Monitor User's Guide User Manual En Us

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User Manual: Dell dell-e1909w Dell E1909Wb Monitor User's Guide

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Dell™E1909W Flat Panel Monitor User's Guide

Notes, Notices, and Cautions

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Information in this document is subject to change without notice.

©2008DellInc.Allrightsreserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo aretrademarksofDellInc;Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in

theUnitedStatesand/orothercountries;Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions.ENERGYSTAR is a registered

trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy

efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any

proprietary interest in trademarks and trade names other than its own.

Model E1909Wc

July2008Rev.A00

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About Your Monitor

Setting Up the Monitor

Operating the Monitor

Troubleshooting

Appendix

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NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Back to Contents Page

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About Your Monitor

Dell™E1909W Flat Panel Monitor User's Guide

Package Contents

Your monitor ships with the components shown below. Ensure that you have received all the components and contact Dell if something is missing.

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Package Contents

Product Features

Identifying Parts and Controls

Monitor Specifications

Plug and Play Capability

Maintenance Guidelines

NOTE: Some items may be optional and may not ship with your Monitor. Some features or media may not

be available in certain countries.

lMonitor

lStand

lPower Cable

lVGA Cable (attached to the monitor)

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Product Features

The E1909W flat panel display has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD). The monitor features include:

■ 19-inch (481.4 mm) viewable area display.

■ 1440x900 resolution, plus full-screen support for lower resolutions.

■ Wide viewing angle to allow viewing from a sitting or standing position, or while moving from side-to-side.

■ Tilt capability.

■ Removable pedestal and Video Electronics Standards Association (VESA) 100 mm mounting holes for flexible mounting solutions.

■ Plug and play capability if supported by your system.

■ On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.

■ Software and documentation media which includes an information file (INF), Image color Matching File (ICM), and product documentation.

■ Energy Saver feature for Energy Star compliance.

■ Security lock slot.

■EPEAT™GOLDcompliant.

Identifying Parts and Controls

Front View

lDVI Cable

lDrivers and Documentation media

lQuick Setup Guide

lSafety Information

Back View



Front panel controls

Front View



Label

Description

1

Menu

2

Adjust up/Brightness & Contrast

3

Adjust down/Automatic adjust

4

Select/Input source Select

5

Power (with power light indicator)

Back view

Back View with monitor stand

Label

Description

Use

1

Regulatory rating label

Lists the regulatory approvals.

2

Security lock slot

To help secure your monitor.

3

Barcode serial number label

To contact Dell for technical support.

4

VESA mounting holes (100mm)

(Behind attached base plate)

To mount the monitor.

5

Cable management slot

To organize cables by placing them through the slot.

6

Dell Soundbar mounting brackets

To attach the optional Dell Soundbar.

Side View

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Bottom View



Leftview

Right view

Bottom view

Label

Description

1

AC power cord connector

2

DVI connector

3

VGA connector

Monitor Specifications

Flat Panel Specifications

Screen type

Active matrix - TFT LCD

Screen dimensions

19 inches (19-inch viewable image

size)

Preset display area:

408.24(H)X255.15(V)

Horizontal

408.24 mm (16.08 inches)

*[E1909W] color gamut (typical) is based on CIE1976 (82%) and CIE1931 (72%) test standards.

Vertical

255.15 mm (10.05 inches)

Pixel pitch

0.2835 mm

Viewing angle

160°(vertical)typical,160°

(horizontal) typical

Luminance output

300 CD/m²(typical)

Contrast ratio

1000 to 1 (typical)

Faceplate coating

Antiglare with hard-coating 3H

Backlight

CCFL (4) edgelight system

Response Time

5 ms typical

Color Gamut

82%*

Back to Contents Page

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Appendix

Dell™E1909W Flat Panel Monitor User's Guide

Safety Instructions

FCC Notice (U.S. Only) and Other Regulatory Information

Contacting Dell

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CAUTION: Safety Instructions

For information on safety instructions, see the Product Information Guide.

FCC Notices (U.S. Only) and Other Regulatory Information

For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.

Contacting Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be

available in your area. To contact Dell for sales, technical support, or customer service issues:

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Back to Contents Page

CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,

electrical hazards, and/or mechanical hazards.

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill,

or Dell product catalog.

1.

Visit support.dell.com.

2.

Verify your country or region in the Choose A Country/Region drop-downmenuatthebottomofthepage.

3.

Click Contact Us on the left side of the page.

4.

Select the appropriate service or support link based on your need.

5.

Choose the method of contacting Dell that is convenient for you.

Back to Contents Page

Setting Up Your Monitor

Dell™E1909WFlatPanelMonitor

IfyouhaveaDell™desktoporaDell™portablecomputerwithinternetaccess

1. Go to http://support.dell.com,enteryourservicetag,anddownloadthelatestdriverforyourgraphicscard.

2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1440x900 again.

Back to Contents Page

NOTE:

Ifyouareunabletosettheresolutionto1440x900,pleasecontactDell™toinquireaboutaGraphicsAdapterthatsupportstheseresolutions.

Back to Contents Page

Setting Up Your Monitor

Dell™E1909W Flat Panel Monitor

IfyouhavenonDell™desktop,portablecomputer,orgraphiccard

1. Right-click on the desktop and click Properties.

2. Select the Settings tab.

3. Select Advanced.

4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).

5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).

6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1440X900 again.

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Back to Contents Page

NOTE: If you are unable to set the resolution to 1440x900, please contact the manufacturer of your computer or consider purchasing a graphics adapter

thatwillsupportthevideoresolutionof1440x900.

Back to Contents Page

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Operating the Monitor

Dell™E1909W Flat Panel Monitor User's Guide

Using the Front Panel Controls

Using the On-Screen Display (OSD) Menu

Setting the Optimal Resolution

Using the Dell Soundbar (Optional)

Using the Tilt



Using the Front Panel

Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls,

an OSD shows the numeric values of the characteristics as they change.

Front panel Button

Description

A

Menu

Use the MENU button to launch the on-screen display (OSD) and select the OSD Menu. See Accessing the Menu System.

B

Brightness&Contrast /Adjust

UP

Use this button to directly access the "Brightness/Contrast" menu or to increase the values of the selected menu option.

C

Automatic Adjust /Adjust

Down

Use Auto Adjust to activate automatic setup/adjustment or to decrease the values of the selected menu option. The following

dialog appears on a black screen as the monitor self-adjusts to the current input:



Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further

tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Image Settings.

NOTE: Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables.

D

Input Source Select/Select

Use this button to select the input source or select an OSD menu option. Use the Input source button to select one of the two

different video signals that may be connected to your monitor:

lVGA input

lDVI-D input

Using the On-Screen Display (OSD) Menu



Accessing the Menu System

1. Push the MENU button to launch the OSD menu and display the main menu.

Main Menu for Analog (VGA) Input

or

Main Menu for non Analog (non VGA) Input



If either VGA or DVI-D input is selected and both VGA and DVI-

D cables are not connected, a floating dialog box as shown below

appears.



or

or

or

E

Power

(withpowerlightindicator)

Use the Power button to turn the monitor on and off.



The Blue LED indicates the monitor is on and fully functional. An amber LED indicates DPMS power save mode.

NOTE: IfyouchangethesettingsandtheneitherproceedtoanothermenuorexittheOSDmenu,themonitorautomaticallysavesthosechanges.The

changes are also saved if you change the settings and then wait for the OSD menu to disappear.

2.Push the and buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the

followingtableforacomplete list of all the options available for the monitor.

3.PushtheMENUbuttononcetoactivatethehighlightedoption.

4.Push and button to select the desired parameter.

5. PushMENUtoentertheslidebarandthenusethe and buttons, according to the indicators on the menu, to make your changes.

6.Select the "Menu/Exit" option to return to the main menu or exit the OSD menu.

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NOTE: AUTO ADJUST is only available when you use the analog (VGA) connector.

Icon

Menu and

Submenus

Description





BRIGHTNESS

& CONTRAST

Use this menu to activate Brightness/Contrast adjustment.



Brightness

Brightness adjusts the luminance of the backlight.

Push the button to increase brightness and push the button to decrease brightness (min 0 ~ max 100).

Contrast

Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary.

Push the button to increase contrast and push the button to decrease contrast (min 0 ~ max 100).

The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.

AUTO

ADJUST

Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use

with your particular setup.

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



NOTE: Inmostcases,AutoAdjustproducesthebestimageforyourconfiguration.



NOTE: AUTO ADJUST option is only available when you are using the analog (VGA) connector.

INPUT SOURCE

Use the INPUT SOURCE menu to select between different video signals that may be connected to your monitor.



VGA

Select VGA input when you are using the analog (VGA) connector. Push to select the VGA input source.

DVI-D

Select DVI-D input when you are using the Digital (DVI) connector. Push to select the DVI input source.

COLOR

SETTINGS

Use the Color Settings to adjust the color setting mode and color temperature.

There are different color setting sub-menus for VGA/DVI-D and Video input.



Input Color

Format

Choose the RGB option if monitor is connected to a PC or a DVD using a VGA or DVI cable. Choose the YPbPr option if monitor is

connected to a DVD by a YPbPr to VGA or YPbPr to DVI cable or if the DVD color output setting is not RGB.



Mode

Selection

You can choose Graphics or Video according to the input signal. Select Graphics if connecting a PC to your monitor; for connecting

DVD, STB or VCR to your monitor, Video is recommended.



Preset Mode

s

When you select Graphics, you can choose Standard, Multimedia, Game, Warm, Cool, or Custom (R,G,B);

lIf you view media application like photo, clip etc via PC, choose "Multimedia" preset;

lIf you play a game in PC, choose "Gaming" preset;

lIf you prefer a lower color temperature (5700K), choose "Warm" preset;

lIf you prefer a higher color temperature, choose "Cool" preset;

lCustom (R, G, B) Preset offers a range of 6500K colors;

lChoose "Standard" to utilize the panel native color format;

lSelect Warm preset for a reddish tint. This color setting is used for color-intensive applications (photograph image editing,

multimedia, movies, etc.)

lSelect Cool preset for a bluish tint. This color setting is used for text based applications (spreadsheets, programming, text

editors, etc.)

l

Select Custom preset to increase or decrease each of the three colors (R, G, B) independently, in single digit increments, from 0

to 100.

When you select Video, you can choose Movie, Game, Sports, or Nature preset:

lFor playing a movie, choose "Movie" preset;

lFor playing a sport program, choose "Sports" preset;

lFor playing a game, choose "Game" preset;

lFor general picture or web or watch TV, choose Nature preset. You can adjust the Hue(Tint)/Saturation based on your

preference. If you want to restore default color settings, choose Color Reset;

lSelect Color Reset preset to restore default (factory) Color settings. This setting is also the “sRGB” standard default color

space.



Hue

This feature can shift color of video image to green or purple. This is used to adjust the desired flesh tone color. Use or

to adjust the hue from '0' to '100' .

Push to increase the green shade of the video image

Push to decrease the purple shade of the video image

NOTE: Hue adjustment is available only for video input.



Saturation

This feature can adjust the color saturation of the video image. Use or to adjust the saturation from '0' to '100'.

Push to increase the monochrome appearance of the video image

Push to decrease the colorful appearance of the video image

NOTE: Saturation adjustment is available only for video input.



Reset Color

Settings

Reset your monitor color settings to the factory settings.

DISPLAY

SETTINGS

Use the Display Settings to adjust image.







Horizontal P

osition

Use the or buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+).



Vertical Posit

ion

Use the or buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+).



Sharpness

This feature can make the image look sharper or softer. Use or to adjust the sharpness from '0' to '100'.



Pixel Clock

T

he Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. These settings are accessed through the

main OSD menu, by selecting 'Image Settings'.

Use the or buttons to adjust for best image quality.



Phase

If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase

(fine),again.



NOTE: Pixel Clock and Phase Adjustments are only available for "VGA" input.



Reset

Display

Settings

Select this option to restore default display settings.

OTHER

SETTINGS

Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on

screen, and so on.







Language

Language option to set the OSD display to one of seven languages (English, Espanol, Francais, Deutsch, Portugues,Simplified chinese

or Japanese).



Menu Transp

arency





Select this option to change the menu transparency by pressing or (Minimum: 0 ~ Maximum: 100).



Menu Timer

OSD Hold Time: Sets the length of time the OSD will remain active after the last time you pressed a button.

Use the or buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.



Menu Lock

Controls user access to adjustments. When 'Lock' is selected, no user adjustments are allowed. All buttons are locked except the

menu button.



NOTE: When the OSD is locked, pressing the menu button takes the user directly to the OSD settings menu, with OSD Lock

selected. Select "Unlock" to unlock and allow user access to all applicable settings.



DDC/CI

DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be adjustable

via software on your PC. You can disable this feature by selecting "Disable".

Enable this feature for best user experience and optimum performance of your monitor.



OSD Warning Messages



LCD

Conditioning

Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run.

You can enable this feature by selecting "Enable".



Factory Reset

ResetallOSDsettingstothefactorypresetvalues.

When the monitor does not support a particular resolution mode you will see the following message:



This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the

HorizontalandVerticalfrequencyrangesaddressablebythismonitor.Recommendedmodeis1440 x 900.



YouwillseethefollowingmessagebeforetheDDC/CIfunctionisdisabled.



WhenmonitorentersPowerSavemode,thefollowingmessageappears:

Activate the computer and wake up the monitor to gain access to the OSD











See Solving Problems for more information.

Setting the Optimal Resolution

To set the optimal resolution for the monitor:

1. Right-click on the desktop and select Properties.

2. Select the Settings tab.

3. Set the screen resolution to 1440 x 900.

4. Click OK.

If you do not see 1440 x 900 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following

procedures:

lIf you have a Dell desktop or portable computer:

¡Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.

lIf you are using a non-Dell computer (portable or desktop):

¡Go to the support site for your computer and download the latest graphic drivers.

¡Go to your graphics card website and download the latest graphic drivers.

Using the Dell Soundbar (Optional)

The Dell Soundbar is a stereo two channel system adaptable to mount on Dell Flat Panel Displays. The Soundbar has a rotary volume and on/off control to

adjust the overall system level, a blue LED for power indication, and two audio headset jacks.



Using the Tilt





If you press any button other than the power button one of the following messages will appear depending on the selected input:

VGA/DVI-D input



If either VGA or DVI-D input is selected and both VGA and DVI-D cables are not connected, a floating dialog box as shown below appears.

or

1.

Power/volume control

2.

Power indicator

3.

Headphone connectors

Tilt

With the built-in pedestal, you can tilt the monitor for the most comfortable viewing angle.



Back to Contents Page

NOTE: The stand is detached when the monitor is shipped from the factory.

Back to Contents Page

Setting Up Your Monitor

Dell™E1909W Flat Panel Monitor

Setting the display resolution to 1440X900 (Optimal)

For optimal display performance while using the Microsoft Windows operating systems, set the display resolution to 1440 x 900 pixels by performing the

following steps:

1. Right-click on the desktop and click Properties.

2. Select the Settings tab.

3. Move the slider-bar to the right by pressing and holding left-mouse button and adjust the screen resolution to 1440 X900.

4. Click OK.

Ifyoudonotsee1440X900 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the

computer system you are using, and follow the provided directions:

1: IfyouhaveaDell™desktoporaDell™portablecomputerwithinternetaccess.

2: IfyouhavenonDell™desktop,portablecomputer,orgraphiccard.

Back to Contents Page

Dell™E1909WFlatPanelMonitor

Information in this document is subject to change without notice.

©2008DellInc.Allrightsreserved

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELLlogoaretrademarksofDellInc;Microsoft, Windows, Windows 2000, Windows XP and Windows Vista are registered trademarks of

MicrosoftCorporation;whichmayberegisteredincertainjurisdictions.ENERGYSTAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR

partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any

proprietary interest in trademarks and trade names other than its own.

Model E1909Wc

July 2008 Rev. A00

User Guide

Setting the display resolution to 1440x900(Optimal)



Back to Contents Page



Setting Up the Monitor

Dell™E1909W Flat Panel Monitor User's Guide

Attaching the Stand

Connecting the Monitor

Organizing Your Cables

Attaching the Soundbar (optional)

Removing the Stand

Attaching the Stand



To attach the monitor stand:

1. Place the stand on a flat surface

2. Fit the groove on the back of the monitor to the two tabs on the upper part of the stand.

3. Lower the monitor so that the monitor mounting area snaps on to or locks on to the stand.

Connecting Your Monitor

To connect your monitor to the computer:

1. Turnoffyourcomputeranddisconnectthepowercable.

2. Connect either the white (digital DVI-D) or the blue (analog VGA) display connector cable to the corresponding video port on the back of your

computer.Donotusebothcablesonthesamecomputer. Use both the cables only when they are connected to two different computers with

appropriate video systems.

Connecting the white DVI cable

NOTE: The stand is detached when the monitor is shipped from the factory.

CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.

Connecting the blue VGA cable



Organizing Your Cables



After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable management slot

toorganizeallcablesasshownabove.

Attaching the Dell Soundbar

CAUTION: The Graphics are used for the purpose of illustration only. Appearance of the computer may vary.



Removing the Stand

To remove the stand:

1. Rotate the stand to allow access to the stand release button.

2. Press and hold the Stand release button.

3. Lift the stand up and away from the monitor.



Wall Mounting (Optional)

Refer to the instructions that come with the base mounting kit. To convert your LCD display from a desk-mounted to a wall-mounted display, do the following:

1. Verify that the power button is turned Off, then disconnect the power cord.

2. Lay the LCD display face down on a soft cloth.

3. Remove the stand assembly from the back of the LCD display by pressing quick release button.

4. Attach the mounting bracket from the VESA compatible wall mounting kit (100 mm x 100 mm distance). (Screw dimension: M4 x 10mm).

5. Attach the LCD display to the wall, following the instructions in the wall-mounting kit.

NOTICE: Do not use with any device other than Dell Soundbar.

NOTE:SoundbarPowerConnector+12VDCoutputisforoptionalDellSoundbaronly.

1.

Working from the rear of the monitor, attach the Soundbar aligning the two slots with the two tabs along the bottom rear of the monitor.

2.

Slide the Soundbar to the left until it snaps into place.

3.

Connect the soundbar with the power brick.

4.

Plug the power cable of the brick to a nearby power outlet.

5.

Insert the lime-green mini stereo plug from the rear of the Soundbar into the computer's audio output jack.

NOTE: To prevent scratches on the LCD screen while removing the stand,ensure that the monitor is placed on a clean surface.



Back to Contents Page

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NOTE: For use only with UL Listed Wall Mount Bracket with minimum weight/load: 4.44kg.

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Troubleshooting

Dell™E1909W Flat Panel Monitor

Self-Test

Common Problems

Video Problems

Product Specific Problems

Dell Soundbar Problems

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Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly

connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1. Turn off both your computer and the monitor.

2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue

connector) cables from the back of computer.

3. Turn on the monitor.

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4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged.

5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning

properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or

with your computer and video card.

To run the built-in diagnostics:

1. Ensure that the screen is clean (no dust particles on the surface of the screen).

2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.

3. Press and hold the and buttons on the front panel, simultaneously for 2 seconds. A gray screen appears.

4. Carefully inspect the screen for abnormalities.

5. Press the button on the front panel again. The color of the screen changes to red.

6. Inspect the display for any abnormalities.

7. Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens.

The test is complete when the white screen appears. To exit, press the buttonagain.

If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

Common Problems

CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.

While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously

scroll through the screen.

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NOTE: Self test feature check is not available for S-Video, Composite, and Component video modes.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

The following table contains general information about common monitor problems you might encounter and the possible solutions.

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Product Specific Problems

Common Symptoms

What You Experience

Possible Solutions

No Video/Power LED off

No picture

lEnsure that the video cable connecting the monitor and the computer is properly

connected and secure.

lVerify that the power outlet is functioning properly using any other electrical equipment.

lEnsure that the power button is depressed fully.

No Video/Power LED on

No picture or no brightness

lIncrease brightness & contrast controls via OSD.

lPerform monitor self-test feature check.

lCheck for bent or broken pins in the video cable connector.

lRun the built-in diagnostics.

Poor Focus

Picture is fuzzy, blurry, or

ghosting

lPerform Auto Adjust via OSD.

lAdjust the Phase and Pixel Clock controls via OSD.

lEliminate video extension cables.

lReset the monitor to Factory Settings.

lChange the video resolution to the correct aspect ration (16:10).

Shaky/Jittery Video

Wavy picture or fine movement

lPerform Auto Adjust via OSD.

lAdjust the Phase and Pixel Clock controls via OSD.

lReset the monitor to Factory Settings.

lCheck environmental factors.

lRelocate the monitor and test in another room.

Missing Pixels

LCD screen has spots

lCycle power on-off.

lPixel that is permanently off is a natural defect that can occur in LCD technology.

lRun the built-in diagnostics.

Stuck-on Pixels

LCD screen has bright spots

lCycle power on-off.

lPixel that is permanently off is a natural defect that can occur in LCD technology.

lRun the built-in diagnostics.

Brightness Problems

Picture too dim or too bright

lReset the monitor to Factory Settings.

lAuto Adjust via OSD.

lAdjust brightness & contrast controls via OSD.

Geometric Distortion

Screen not centered correctly

lReset the monitor to Factory Settings.

lAuto Adjust via OSD.

lAdjust brightness & contrast controls via OSD.

NOTE: When using '2: DVI-D', the positioning adjustments are not available.

Horizontal/Vertical Lines

Screen has one or more lines

lReset the monitor to Factory Settings.

lPerform Auto Adjust via OSD.

lAdjust Phase and Pixel Clock controls via OSD.

lPerform monitor self-test feature check and determine if these lines are also in self-test

mode.

lCheck for bent or broken pins in the video cable connector.

lRun the built-in diagnostics.

NOTE: When using '2: DVI-D', the Pixel Clock and Phase adjustments are not available.

Synchronization Problems

Screen is scrambled or appears

torn

lReset the monitor to Factory Settings.

lPerform Auto Adjust via OSD.

lAdjust Phase and Pixel Clock controls via OSD.

lPerform monitor self-test feature check to determine if the scrambled screen appears in

self-test mode.

lCheck for bent or broken pins in the video cable connector.

lRestart the computer in the safe mode.

Safety Related Issues

Visible signs of smoke or

sparks

lDo not perform any troubleshooting steps.

lContact Dell immediately.

Intermittent Problems

Monitor malfunctions on & off

lEnsure that the video cable connecting the monitor to the computer is connected

properly and is secure.

lReset the monitor to Factory Settings.

lPerform monitor self-

test feature check to determine if the intermittent problem occurs in

self-test mode.

Missing Color

Picture missing color

lPerform monitor self-test feature check.

lEnsure that the video cable connecting the monitor to the computer is connected

properly and is secure.

lCheck for bent or broken pins in the video cable connector.

Wrong Color

Picture color not good

lChange the Color Setting Mode in the Color Settings OSD to Graphics or Video

depending on the application.

lTry different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color

Settings OSD if the Color Management is turned off.

lChange the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.

lRun the built-in diagnostics.

Image retention from a static

imageleftonthemonitorfora

long period of time

Faint shadow from the static

image displayed appears on

the screen

lUse the Power Management feature to turn off the monitor at all times when not in use

(for more information, see Power Management Modes).

lAlternatively, use a dynamically changing screensaver.

Dell™Soundbar Problems

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Specific Symptoms

What You Experience

Possible Solutions

Screen image is too small

Image is centered on screen,

but does not fill entire viewing

area

lCheck the Scaling Ratio setting in Image Setting OSD

lReset the monitor to Factory Settings.

Cannot adjust the monitor with

the buttons on the front panel

OSD does not appear on the

screen

lTurn off the monitor, unplug the power cord, plug back, and then turn on the monitor.

No Input Signal when user

controls are pressed

No picture, the LED light is

green. When you press "+", "-

"

or "Menu" key, the message

"No S-Video input signal", or

"No Composite input signal", or

"NoComponentinputsignal"

appears

lCheck the signal source. Ensure the Computer is not in the power saving mode by

moving the mouse or pressing any key on the keyboard.

lCheck to make sure Video Source to S-Video, Composite or Component is powered and

playing video media.

lCheckwhetherthesignalcableispluggedinproperly.Re-plug the signal cable if

necessary.

lReset the computer or video player.

The picture does not fill the

entire screen.

The picture cannot fill the

height or width of the screen

lDue to different video formats (aspect ratio) of DVDs, the monitor may display in full

screen.

lRun the built-in diagnostics.

NOTE: When choosing DVI-D mode, the Auto Adjustfunction is not available.

Common Symptoms

What You Experience

Possible Solutions

No Sound

No power to Soundbar - the

power indicator is off

lTurn the Power/Volume knob on the Soundbar clockwise to the middle position; check if

the power indicator (green LED) on the front of the Soundbar is illuminated.

lConfirm that the power cable from the Soundbar is plugged into the adaptor.

No Sound

Soundbar has power - power

indicator is on

lPlug the audio line-in cable into the computer's audio out jack.

lSet all Windows volume controls to their maximum

lPlay some audio content on the computer (i.e. audio CD, or MP3).

lTurn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.

lClean and reseat the audio line-in plug.

lTest the Soundbar using another audio source (i.e.portable CD player).

Distorted Sound

Computer's sound card is used

as the audio source

lClear any obstructions between the Soundbar and the user.

lConfirm that the audio line-

in plug is completely inserted into the jack of the sound card.

lSet all Windows volume controls to their midpoints.

lDecrease the volume of the audio application.

lTurn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume

setting.

lClean and reseat the audio line-in plug.

lTroubleshoot the computer's sound card.

lTest the Soundbar using another audio source (i.e. portable CD player, MP3 player).

Distorted Sound

Other audio source is used

lClear any obstructions between the Soundbar and the user.

lConfirm that the audio line-in plug is completely inserted into the jack of the audio

source.

lDecrease the volume of the audio source.

lTurn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume

setting.

lClean and reseat the audio line-in plug.

Unbalanced Sound Output

Sound from only one side of

Soundbar

lClear any obstructions between the Soundbar and the user.

lConfirm that the audio line-in plug is completely inserted into the jack of the sound card

or audio source.

lSet all Windows audio balance controls (L-R) to their midpoints.

lClean and reseat the audio line-in plug.

lTroubleshoot the computer's sound card.

lTest the Soundbar using another audio source (i.e. portable CD player).

Low Volume

Volume is too low

lClear any obstructions between the Soundbar and the user.

lTurn the Power/Volume knob on the Soundbar clockwise to the maximum volume

setting.

lSet all Windows volume controls to their maximum.

lIncrease the volume of the audio application.

lTest the Soundbar using another audio source (i.e. portable CD player, MP3 player).