Dell P1914s Monitor User's Guide User Manual En Us

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User‘s Guide
Dell P1914S

Model No.: P1914S
Regulatory model: P1914Sf

NOTE: A NOTE indicates important information that helps you make
better use of your monitor.
CAUTION: A CAUTION indicates potential damage to hardware or
loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.

© 2013 - 2016 Dell Inc. All rights reserved.
Information in this document is subject to change without notice.
Reproduction of these materials in any manner whatsoever without the
written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks
of Dell Inc. Microsoft and Windows are either registered trademarks
or trademarks of Microsoft Corporation in the United States and/ or
other countries.
Other trademarks and trade names may be used in this document to refer
to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names
other than its own.
2016 – 7 Rev. A05

Contents
Dell Display Manager User's Guide . . . . . . . . . . . . . . . . . 6
Overview .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  6
Using the Quick Settings Dialog .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  6
Setting Basic Display Functions  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .7
Assigning Preset Modes to Applications  .  .  .  .  .  .  .  .  .  .  .  .7
Applying Energy-Conservation Features  .  .  .  .  .  .  .  .  .  .  . 9

About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Package Contents  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 10
Product Features  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 11
Identifying Parts and Controls .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 12
Monitor Specifications  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 14
Power Management Modes .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .14
Pin Assignments .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .16

Plug and Play Capability  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 20
Flat-Panel Specifications  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 21
Resolution Specifications  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .22
Electrical Specifications .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .22
Preset Display Modes .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .23
Physical Characteristics  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .23
Environmental Characteristics .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .24

LCD Monitor Quality & Pixel Policy .  .  .  .  .  .  .  .  .  .  .  .  .  . 25
Maintenance Guidelines  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 25
Caring for Your Monitor .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .25

  

  3

Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . . . . .  26
Attaching the Monitor .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 26
Connecting Your Monitor  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 27
Connecting the blue VGA Cable .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .27
Connecting the white DVI Cable .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .27
Connecting the black DisplayPort cable  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .28
Connecting the USB cable  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 28

Organizing Your Cables .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 29
Attaching the Cable Cover  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 29
Removing the Monitor Stand  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 30
Wall Mounting (Optional) .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 31

Operating the Monitor  . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Power On the Monitor  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 32
Using the Front-Panel Controls .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 32
Front-Panel Keys .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 33

Using the On-Screen Display (OSD) Menu .  .  .  .  .  .  .  .  .  . 34
Accessing the Menu System  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 34

OSD Messages  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 44
Setting the Maximum Resolution  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 47
Using the Tilt, Swivel, and Vertical Extension .  .  .  .  .  .  .  .48
Rotating the Monitor  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 50
Adjusting the Rotation Display Settings of Your System . 51

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Self-Test  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 52
Built-in Diagnostics .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 53

4    

Common Problems  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 54
Product-Specific Problems .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 56
Universal Serial Bus (USB) Specific Problems .  .  .  .  .  .  .  . 57

Appendix  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  58
FCC Notices (U.S. Only) and
Other Regulatory Information .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 58
Contact Dell .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 58

Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . .  59
Setting the display resolution to 1280 x 1024 (Maximum) 59
If you have a Dell desktop or a Dell portable computer with
Internet access  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 60
If you have a non Dell desktop, portable computer, or graphics
card  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  60

  

  5

Dell Display Manager User's Guide
Overview
Dell Display Manager is a Windows application used to manage a monitor
or a group of monitors. It allows manual adjustment of the displayed
image, assignment of automatic settings, energy management, image
rotation and other features on select Dell models. Once installed, Dell
Display Manager will run each time the system starts and will place its
icon in the notification tray. Information about monitors connected to the
system is always available when hovering over the notification tray icon.

Using the Quick Settings Dialog
Clicking Dell Display Manager’s notification tray icon opens the Quick
Settings dialog box. When more than one supported Dell model is
connected to the system, a specific target monitor can be selected using
the menu provided. The Quick Settings dialog box allows convenient
adjustment of the monitor’s Brightness and Contrast levels, Preset Modes
can be manually selected or set to Auto Mode, and the screen resolution
can be changed.

6     Dell Display Manager User's Guide

The Quick Settings dialog box also provides access to Dell Display
Manager’s advanced user interface which is used to adjust Basic
functions, configure Auto Mode and access other features.

Setting Basic Display Functions
A Preset Mode for the selected monitor can be manually applied using
the menu on the Basic tab. Alternatively, Auto Mode can be enabled. Auto
Mode causes your preferred Preset Mode to be applied automatically
when specific applications are active. An onscreen message momentarily
displays the current Preset Mode whenever it changes.
The selected monitor’s Brightness and Contrast can also be directly
adjusted from the Basic tab.

Assigning Preset Modes to Applications
The Auto Mode tab allows you to associate a specific Preset Mode
with a specific application, and apply it automatically. When Auto
Mode is enabled, Dell Display Manager will automatically switch to the
corresponding Preset Mode whenever the associated application is
activated. The Preset Mode assigned to a particular application may be
the same on each connected monitor, or it can vary from one monitor to
the next.

Dell Display Manager User's Guide     7

Dell Display Manager is pre-configured for many popular applications. To
add a new application to the assignment list, simply drag the application
from the desktop, Windows Start Menu or elsewhere, and drop it onto the
current list.
NOTE: Preset Mode assignments targeting batch files, scripts, and
loaders, as well as non-executable files such as zip archives or packed
files, are not supported and will be ineffective.

8     Dell Display Manager User's Guide

Applying Energy-Conservation Features
On supported Dell models, the PowerNap tab will be available to provide
energy conservation options. When the screensaver activates, the
monitor’s Brightness can automatically be set to minimum level or the
monitor can be put to sleep in order to save additional power.

Dell Display Manager User's Guide     9

About Your Monitor
Package Contents
Your monitor ships with all the components shown below. Ensure that
you have received all the components and Contact Dell if anything is
missing.
NOTE: Some items may be optional and may not ship with your
monitor. Some features or media may not be available in certain
countries.
NOTE: To set up with any other stand, please refer to the respective
stand setup guide for setup instructions.
NOTE: P1914S monitor is BFR/PVC-free (Halogen-free) excluding
external cables.
• Monitor

• Stand

• Cable Cover

• Power Cable (varies with countries)

• VGA Cable

10     About Your Monitor

• DisplayPort (DP) Cable

• USB upstream cable (enables the
USB ports on the monitor)
• Drivers and Documentation Media
• Quick Setup Guide
• Product and Safety Information
Guide

Product Features
The Dell P1914S flat-panel display has an active matrix, Thin-Film
Transistor, Liquid Crystal Display. The monitor’s features include:
• P1914S: 48.00cm (19.0 inches) diagonal viewable image size,
1280 x 1024 resolution, plus full-screen support for lower resolutions.
• Wide viewing angle to allow viewing from a sitting or standing position,
or while moving from side-to-side.
• Tilt, swivel, vertical extension and rotate adjustment capabilities.
• Stand lock.
• Removable pedestal and Video Electronics Standards Association
(VESA) 100 mm mounting holes for flexible mounting solutions.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
• Software and documentation media which includes an information file
(INF), Image Color Matching File (ICM), Dell Display Manager software
application and product documentation.
• Security lock slot.
• Asset Management Capability.
• Dell Display Manager software included (comes in the CD shipped with
the monitor).
• BFR/PVC-free (Halogen-free) excluding external cables.
• TCO compliant.
• Energy Gauge shows the energy level being consumed by the monitor
in real time.

About Your Monitor



11

Identifying Parts and Controls
Front View

Front panel controls
1.

Function buttons (For more information, see Operating the Monitor)

2

Power On/Off button (with LED indicator)

Back View

1
2
5
6

3

7

4

Back View with monitor stand

12



About Your Monitor

Label

Description

Use

1

VESA mounting holes (100
mm)

To mount the monitor.

2

Regulatory rating label

Lists the regulatory approvals.

3

Security lock slot

Use a security lock to secure your
monitor. (security lock not included).

4

Barcode serial number label Refer to this label if you need to contact
Dell for technical support.

5

Stand release button

Release stand from monitor.

6

USB downstream port

Connect your USB device. You can
only use this connector after you
have connected the USB cable to the
computer and USB upstream connector
on the monitor.

7

Cable management slot

Use to organize cables by placing them
through the slot.

Side View

About Your Monitor     13

Bottom View

Label Description

Use

1

AC power connector

To connect the monitor power cable.

2

DisplayPort connector

To connect your computer to the monitor using
a DisplayPort cable.

3

Stand lock feature

To lock the stand to the monitor using a M3 x 6
mm screw (screw not included).

4

DVI connector

5

VGA connector

To connect your computer to the monitor using
a DVI cable.
To connect your computer to the monitor using
a VGA cable.

6

USB upstream port

Connect the USB cable that came with your
monitor to the monitor and the computer. Once
this cable is connected, you can use the USB
connectors on the monitor.

7

USB downstream port

Connect your USB device. You can only use
this connector after you have connected the
USB cable to the computer and USB upstream
connector on the monitor.

8

Dell sounbar mounting Attaches the optional Dell soundbar.
slots
NOTE: Please remove the plastic strip covering
the mounting slots before affixing the Dell
soundbar.

Monitor Specifications
The following sections give you information about the various power
management modes and pin assignments for the various connectors of
your monitor.

14     About Your Monitor

Power Management Modes
If you have VESA’s DPM compliance display card or software installed
in your PC, the monitor automatically reduces its power consumption
when not in use. This is referred to as Power Save Mode. If the computer
detects input from keyboard, mouse, or other input devices, the monitor
automatically resumes functioning. The following table shows the power
consumption and signaling of this automatic power-saving feature:
VESA Modes

Horizontal Vertical
Power
Video
Sync
Sync
Indicator

Normal operation Active

Active

Active White

Active-off mode

Inactive

Inactive Blank

Switch off

-

-

-

Glowing
white
Off

Power
Consumption
37 W (Maximum) **
16 W (Typical)
Less than 0.5 W
Less than 0.5 W *

The OSD will only function in the normal operation mode. When any
button except power button is pressed in Active-off mode, the following
messages will be displayed:

Activate the computer and monitor to gain access to the OSD.
* Zero-power consumption in OFF mode can only be achieved by disconnecting
the main cable from the monitor.
** Maximum power consumption with max luminance and contrast.

About Your Monitor



15

Pin Assignments
15-pin D-Sub connector

Pin Number Monitor Side of the 15-pin Side Signal Cable
1

Video-Red

2

Video-Green

3

Video-Blue

4

GND

5

Self-test

6

GND-R

7

GND-G

8

GND-B

9

DDC +5 V

10

GND-sync

11

GND

12

DDC data

13

H-sync

14

V-sync

15

DDC clock

16     About Your Monitor

DVI Connector

Pin Number 24-pin Side of the Connected Signal Cable
1

TMDS RX2-

2

TMDS RX2+

3

TMDS Ground

4

Floating

5

Floating

6

DDC Clock

7

DDC Data

8

Floating

9

TMDS RX1-

10

TMDS RX1+

11

TMDS Ground

12

Floating

13

Floating

14

+5 V power

15

Self test

16

Hot Plug Detect

17

TMDS RX0-

18

TMDS RX0+

19

TMDS Ground

20

Floating

21

Floating

22

TMDS Ground

23

TMDS Clock+

24

TMDS Clock-

About Your Monitor     17

DisplayPort connector

Pin Number 20-pin Side of the Connected Signal Cable
1

ML0(p)

2

GND

3

ML0(n)

4

ML1(p)

5

GND

6

ML1(n)

7

ML2(p)

8

GND

9

ML2(n)

10

ML3(p)

11

GND

12

ML3(n)

13

GND

14

GND

15

AUX(p)

16

GND

17

AUX(n)

18

HPD

19

DP_PWR_Return

20

+3.3 V DP_PWR

18     About Your Monitor

Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available
on the monitor.
NOTE: This monitor supports High-Speed Certified USB 2.0 interface.
Transfer Speed

Data Rate

High speed

480 Mbps

Full speed

12 Mbps

Low speed

1.5 Mbps

USB Upstream Connector

Pin Number

4-pin Side of the Connector

1

DMU

2

VCC

3

DPU

4

GND

USB Downstream Connector

Pin
Number

4-pin Side of the Connector

1

VCC

About Your Monitor     19

2

DMD

3

DPD

4

GND

USB Ports
• 1 upstream - back
• 4 downstream - back
NOTE: USB 2.0 functionality requires a USB 2.0-capable computer.
NOTE: The monitor’s USB interface works only when the monitor is On or
in the power-save mode. If you turn Off the monitor and then turn it On, the
attached peripherals may take a few seconds to resume normal functionality.

Plug and Play Capability
You can install the monitor in any Plug and Play compatible system. The
monitor automatically provides the computer with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols
so that the system can configure itself and optimize the monitor settings.
Most monitor installations are automatic. You can select different settings
if required.

20     About Your Monitor

Flat-Panel Specifications
Model number

Dell P1914S monitor

Screen type

Active matrix - TFT LCD

Panel Type

In Plane Switching Type

Viewable image
dimensions:
Diagonal

480.0 mm (19.0 inches)

Horizontal

374.8 mm (14.76 inches)

Vertical

299.8 mm (11.80 inches)

Pixel pitch

0.29 mm

Viewing angle:
Horizontal

178° typical

Vertical

178° typical

Luminance output

250 cd/m² (typical)

Contrast ratio

1000 to 1 (typical)

Faceplate coating

Antiglare with hard-coating 3H

Backlight

LED light bar system

Response Time

8 ms typical (gray to gray)

Color Depth

16.7 mil colors

Color Gamut

83 % (typical) **

** [P1914S] color gamut (typical) is based on CIE1976 (83 %) and CIE1931 (72 %)
test standards.

About Your Monitor     21

Resolution Specifications
Model number

Dell P1914S monitor

Scan range
•

Horizontal 30 kHz to 81 kHz (automatic)

•

Vertical

Maximum preset
resolution

56 Hz to 76 Hz (automatic)
1280 x 1024 at 60 Hz

Electrical Specifications
Model number

Dell P1914S monitor

Video input signals

•

Analog RGB: 0.7 Volts ± 5 %, 75 ohm input
impedance

•

Digital DVI-D TMDS, 600 mV for each differential
line, positive polarity at 50 ohm input impedance

Synchronization
input signals
AC input voltage /
frequency / current
Inrush current

•
DP 1.2 signal input support*
Separate horizontal and vertical synchronizations,
polarity-free TTL level, SOG (Composite SYNC on
green)
100 VAC to 240 VAC/50 Hz or 60 Hz ± 3 Hz/1.2 A
(Max.)
120 V: 30 A (Max.)
240 V: 60 A (Max.)

*Supports DP1.2 (CORE) specification. Excludes High Bit Rate 2 (HBR2), Fast AUX
transaction, Multi-stream transport (MST), 3D stereo transport , HBR Audio (or
high data rate audio).

22     About Your Monitor

Preset Display Modes
The following table lists the preset modes for which Dell guarantees
image size and centering:
Display Mode

Horizontal
Frequency
(kHz)

Vertical
Frequency
(Hz)

Pixel Clock
(MHz)

Sync Polarity
(Horizontal/
Vertical)

VESA, 720 x 400

31.5

70.0

28.3

-/+

VESA, 640 x 480

31.5

59.9

25.2

-/-

VESA, 640 x 480

37.5

75.0

31.5

-/-

VESA, 800 x 600

37.9

60.3

40.0

+/+

VESA, 800 x 600

46.9

75.0

49.5

+/+

VESA, 1024 x 768

48.4

60.0

65.0

-/-

VESA, 1024 x 768

60.0

75.0

78.8

+/+

VESA, 1280 x 1024

64.0

60.0

108.0

+/+

VESA, 1280 x 1024

80.0

75.0

135.0

+/+

Physical Characteristics
The following table lists the monitor's physical characteristics:
Model Number

Dell P1914S monitor

Connector type

D-subminiature, blue connector;
DVI-D: white connector;

Signal cable type

DP, black connector
D-sub: Analog, 15-pin.
DVI-D: DVI-D, Solid pins
Digital: DisplayPort, 20-pin

Dimensions: (with stand)
Height (extended)

499.7 mm (19.67 inches)

Height (compressed)

370.2 mm (14.57 inches)

Width

411.4 mm (16.20 inches)

Depth

180.0 mm (7.09 inches)

Dimensions:
(without stand)
Height

336.4 mm (13.24 inches)

Width

411.4 mm (16.20 inches)

About Your Monitor     23

Depth

46.5 mm (1.83 inches)

Stand dimensions:
Height (extended)

399.7 mm (15.74 inches)

Height (compressed)

354.2 mm (13.94 inches)

Width

225.0 mm (8.86 inches)

Depth

180.0 mm (7.09 inches)

Weight:
Weight with packaging

6.57 kg (14.45 lb)

Weight with stand assembly and
cables

5.12 kg (11.26 lb)

Weight without stand assembly
(For wall mount or VESA mount
considerations - no cables)
Weight of stand assembly

2.76 kg (6.07 lb)

1.87 kg (4.11 lb)

Environmental Characteristics
The following table lists the environmental conditions for your monitor:
Model Number

Dell P1914S monitor

Temperature

•

Operating

0 °C to 40 °C (32 °F to 104 °F)

•

Non-operating

Storage: -20 °C to 60 °C (-4 °F to 140 °F)
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)

Humidity

•

Operating

10 % to 80 % (non-condensing)

•

Non-operating

Storage: 5 % to 90 % (non-condensing)
Shipping: 5 % to 90 % (non-condensing)

Altitude

•

Operating

5,000 m (16,387 ft) max

•

Non-operating

12,191 m (40,000 ft) max

Thermal dissipation

126.3 BTU/hour (maximum)
54.6 BTU/hour (typical)

24     About Your Monitor

LCD Monitor Quality & Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for
one or more pixels to become fixed in an unchanging state. The visible
result is a fixed pixel that appears as an extremely tiny dark or bright
discolored spot. When the pixel remains permanently lit, it is known as a
“bright dot.” When the pixel remains black, it is known as a “dark dot.”
In almost every case, these fixed pixels are hard to see and do not
detract from display quality or usability. A display with 1 to 5 fixed pixels
is considered normal and within competitive standards. For more
information, see Dell Support site at:
http://www.dell.com/support/monitors.

Maintenance Guidelines
Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning
the monitor.
CAUTION: Before cleaning the monitor, unplug the monitor power
cable from the electrical outlet.
For best practices, follow the instructions in the list below while
unpacking, cleaning, or handling your monitor:
• To clean your antistatic screen, slightly dampen a soft, clean cloth
with water. If possible, use a special screen-cleaning tissue or solution
suitable for the antistatic coating. Do not use benzene, thinner,
ammonia, abrasive cleaners, or compressed air.
• Use a slightly dampened, warm cloth to clean the plastics. Avoid using
detergent of any kind as some detergents leave a milky film on the
plastics.
• If you notice a white powder when you unpack your monitor, wipe it
off with a cloth. This white powder occurs during the shipping of the
monitor.
• Handle your monitor with care as a darker-colored monitor may
scratch and show white scuff marks more than a lighter-colored
monitor.
• To help maintain the best image quality on your monitor, use a
dynamically changing screen saver and power off your monitor when
not in use.

About Your Monitor     25

Setting Up the Monitor
Attaching the Monitor
NOTE: The stand is detached when the monitor is shipped from the factory.
NOTE: This is applicable for a monitor with a stand. When any other stand
is bought, please refer to the respective stand setup guide for the set up
instructions.

3

2

To attach the monitor stand:
1. Remove the cover and place the monitor on it.
2. Fit the two tabs on the upper part of the stand to the groove on the
back of the monitor.
3. Press the stand till it snaps into place.

26     Setting Up the Monitor

Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section,
follow the Safety Instructions.
To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable.
2. Connect either the white (digital DVI-D) or the blue (analog VGA) or
the black (DisplayPort) display connector cable to the corresponding
video port on the back of your computer. Do not use the three cables
at the same time. Use both the cables only when they are connected
to the three different computers with appropriate video systems.
Connecting the blue VGA Cable

Connecting the white DVI cable

Setting Up the Monitor     27

Connecting the black DisplayPort cable

Note: The graphics are used for the purpose of illustration only. Appearance
on the computer may vary.
Connecting USB cable
After you have completed connecting the DVI/VGA/DP cable, follow the
procedures below to connect the USB cable to the computer and complete
your monitor setup:
1. Connect the upstream USB port (cable supplied) to an appropriate
USB port on your computer. (See bottom view for details.)
2. Connect the USB peripherals to the downstream USB ports on the
monitor.
3. Plug the power cables for your computer and monitor into a nearby
outlet.
4. Turn on the monitor and the computer. If your monitor displays an
image, installation is complete. If it does not display an image, see
Solving Problems.
5. Use the cable slot on the monitor stand to organize the cables.

28     Setting Up the Monitor

Organizing Your Cables

After attaching all necessary cables to your monitor and computer, (See
Connecting Your Monitor for cable attachment), organize all cables as
shown above.

Attaching the Cable Cover
NOTE: The Cable Cover is detached when the monitor is shipped from the
factory.

To attach the Cable Cover:
1. Fit the two tabs on the bottom part of the Cable Cover to the groove
on the back of the monitor
2. Press the Cable Cover till it snaps into place.
Setting Up the Monitor     29

Removing the Monitor Stand
Note: To prevent scratches on the LCD screen while removing the
stand, ensure that the monitor is placed on a soft, clean surface.
Note: This is applicable for a monitor with a stand. When any other
stand is bought, please refer to the respective stand setup guide for
the set-up instructions.

3

2

To remove the stand:
1. Place the monitor on a flat surface.
2. Press and hold the stand release button.
3. Lift the stand up and away from the monitor.

30     Setting Up the Monitor

Wall Mounting (Optional)

(Screw dimension: M4 x 10 mm).
Refer to the instructions that come with the VESA-compatible base
mounting kit.
1. Place the monitor panel on a soft cloth or cushion on a stable, flat
table.
2. Remove the stand.
3. Use a screwdriver to remove the four screws securing the plastic
cover.
4. Attach the mounting bracket from the wall mounting kit to the LCD.
5. Mount the LCD on the wall by following the instructions that came
with the base mounting kit.
NOTE: For use only with UL-listed wall-mount bracket with minimum
weight/load bearing capacity of 6.86 kg .

Setting Up the Monitor     31

Operating the Monitor
Power On the Monitor
Press the

button to turn on the monitor.

Using the Front-Panel Controls
Use the keys on the front of the monitor to adjust the image settings.

Front-Panel Keys
A
Preset modes
B
C

Description
Use the Preset modes key to choose from a list of
preset color modes. See Using the OSD Menu.

Use the Brightness / Contrast key to direct access
Brightness /Contrast to the "Brightness" and "Contrast" control menu.
Use the Menu key to open the on-screen display
(OSD).
Menu

D
Exit

Use the Exit key to exit on-screen display (OSD)
from menu and sub-menus.

32     Operating the Monitor

Front-Panel Keys

Front-Panel Keys Description
Up

Use the Up key to adjust (increase ranges) items in the OSD
menu.

Down

Use the Down key to adjust (decrease ranges) items in the
OSD menu.

A
B

C



Use the OK key to confirm your selection.

OK
D



Use the Back key to go back to the previous menu.

Back

Operating the Monitor     33

Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another
menu or exit the OSD menu, the monitor automatically saves those
changes. The changes are also saved if you change the settings and
then wait for the OSD menu to disappear.
1. Press the button to open the OSD menu and display the main
menu.
Main Menu

2. Press the and buttons to toggle between options in the Menu. As
you move from one icon to another, the option name is highlighted.
3. To select the highlighted item on the menu press the button again.
4. Press the and buttons to select the desired parameter.
5. Press the button to enter the slide bar and then use the or
buttons, according to the indicators on the menu, to make your
changes.
6. Select the  to return to previous menu without accepting current
settings or  to accept and return to previous menu.

34     Operating the Monitor

The table below provides a list of all the OSD menu options and their
functions.
Icon

Menu and
Submenus
Energy Use

Description
This meter shows the energy level being consumed by the
monitor in real time.

Brightness/
Contrast

Use the Brightness and Contrast menu to adjust the
Brightness/Contrast.

Brightness

Allows you to adjust the brightness or luminance of the
backlight.

Contrast

Press the key to increase brightness and press the
key to decrease brightness (min 0 ~ max 100).
Allows you to adjust the contrast or the degree of
difference between darkness and lightness on the monitor
screen. Adjust brightness first, and adjust contrast only if
you need further adjustment.
Press the
key to increase contrast and press the
to decrease contrast (min 0 ~ max 100).

key

Operating the Monitor     35

Auto Adjust

Use this key to activate automatic setup and adjust menu.

The following dialog appears on a black screen as the
monitor self-adjusts to the current input:

Auto Adjustment allows the monitor to self-adjust to the
incoming video signal. After using Auto Adjustment, you
can further tune your monitor by using the Pixel Clock
(Coarse) and Phase (Fine) controls under Display Settings.
NOTE: Auto Adjust does not occur if you press the button
while there are no active video input signals or attached
cables.
This option is only available when you are using the analog
(VGA) connector.

36     Operating the Monitor

Input Source Use the Input Source menu to select between different
video signals that may be connected to your monitor.

Auto Select
VGA
DVI-D
DisplayPort

Color
Settings

Input Color
Format

Select Auto Select to scan for available input signals.
Select VGA input when you are using the analog (VGA)
connector. Push to select the VGA input source.
Select DVI-D input when you are using the Digital (DVI)
connector. Push to select the DVI input source.
Select DisplayPort input when you are using the
DisplayPort (DP) connector. Push to select the
DisplayPort input source.
Use the Color Settings menu to adjust the monitor's color
settings.

Allows you to set the video input mode to:
•
RGB: Select this option if your monitor is
connected to a computer or DVD player using the
HDMI to DVI adapter.
•
YPbPr: Select this option if your monitor is
connected to a DVD player by YPbPr to DVI cable;
or if the DVD color output setting is not RGB.

Operating the Monitor     37

Preset Modes Allows you to choose from a list of preset color modes.

 tandard: Loads the monitor's default color
S
settings. This is the default preset mode.
•
Multimedia: Loads color settings ideal for
multimedia applications.
•
Movie: Loads color settings ideal for movies.
•
Game: Loads color settings ideal for most gaming
applications.
•
Text: Loads color settings ideal for office
environment.
•
Warm: Increases the color temperature. The
screen appears warmer with a red/yellow tint.
•
Cool: Decreases the color temperature. The
screen appears cooler with a blue tint.
•
Custom Color: Allows you to manually adjust the
color settings. Press the
and keys to adjust
the Red, Green, and Blue values and create your
own preset color mode.
This feature can shift the color of the video image to green
or purple. This is used to adjust the desired flesh tone color.
Use or toadjust the hue from ‘0’ to ‘100’.
•

Hue

Press to increase the monochrome appearance of the
video image.
Press to increase the colorful appearance of the video
image.
NOTE: Saturation adjustment is available only when you
select Movie or Game preset mode.

38     Operating the Monitor

Saturation

This feature can adjust the color saturation of the video
image. Use or to adjust the saturation from ‘0’ to ‘100’.
Press to increase the monochrome appearance of the
video image.Press to increase the colorful appearance of
the video image.

Image
Enhance

Reset Color
Settings

Display
Settings

Horizontal
Position
Vertical
Position
Sharpness
Pixel Clock

Phase

NOTE: Saturation adjustment is available only when you
select Movie or Game preset mode.
Makes upsized images higher quality by removing image
fading and roughnessof edge.
NOTE: Image Enhance is avaliable only when you select
Standard, Multimedia, Movie, or Game preset mode.
Resets your monitor's color settings to the factory defaults.
Use the Displays Settings menu to adjust the monitor's
display settings.

Use or the buttons to adjust image left and right.
Minimum is '0' (-). Maximum is '100' (+).
Use the or buttons to adjust image up and down.
Minimum is '0' (-). Maximum is '100' (+).
This feature can make the image look sharper or softer. Use
or to adjust the sharpness from '0' to '100'.
The Phase and Pixel Clock adjustments allow you to adjust
your monitor to your preference. Use or buttons to
adjust for best image quality.
If satisfactory results are not obtained using the Phase
adjustment, use the Pixel Clock (coarse) adjustment and
then use Phase (fine), again.

Operating the Monitor     39

Dynamic
Contrast

Dynamic Contrast adjusts the contrast ratio to 2M to 1.
Press the
“Off” .

button to select the Dynamic Contrast “On” or

NOTE: Dynamic Contrast provides higher contrast if you
select Game or Movie preset mode.
Reset Display Select this option to restore default display settings.
Settings

Energy
Settings

Energy Smart To turn On or Off dynamic dimming.

The dynamic dimming feature automatically reduces
the screen’s brightness level when the displayed image
contains a high proportion of bright areas.
USB
By turning on or off to control USB power supply while
monitor without USB upstream cable and under standby
mode.
Power Button Allows you to set the power LED indicator on or off to save
LED
energy.
Reset Energy Select this option to restore default Energy Settings.
Settings

40     Operating the Monitor

Menu
Settings

Select this option to adjust the settings of the OSD such as,
the languages of the OSD, the amount of time the menu
remains on screen, and so on.

Language

Allows you to set the OSD display to one of eight
languages: English, Spanish, French, German, Portuguese,
Russian, Simplified Chinese, or Japanese.
Rotates the OSD by 90 degrees counter-clockwise. You
can adjust the menu according to your Display Rotation.

Rotation

Transparency Allows you to adjust the OSD background from opaque to
Timer

transparent.
Allows you to set the time for which the OSD remains
active after you press a key on the monitor.

Lock

Use the and keys to adjust the slider in 1 second
increments, from 5 to 60 seconds.
Controls user access to adjustments. When Lock is
selected, no user adjustments are allowed. All keys are
locked except  key.

Reset Menu
Settings

NOTE: When the OSD is locked, pressing the menu key
takes you directly to the OSD settings menu, with 'OSD
Lock' pre-selected on entry. Press and hold  key for 15
seconds to unlock and allow user access to all applicable
settings.
Select this option to restore default menu settings.

Operating the Monitor     41

Other
Settings

DDC/CI

DDC/CI (Display Data Channel/Command Interface) allows
a software on your computer to adjust the monitor display
settings like the brightness, color balance etc.
Enable (Default): Optimizes the performance of your
monitor and provides a better customer experience.
Disable: Disables the DDC/CI option and the following
message appears on the screen.

42     Operating the Monitor

LCD
Conditioning

This feature will help reduce minor cases of image
retention.
If an image appears to be stuck on the monitor, select LCD
Conditioning to help eliminate any image retention. Using
the LCD Conditioning feature may take some time. LCD
Conditioning feature cannot remove severe cases of image
retention or burn-in.
NOTE: Use LCD Conditioning only when you experience a
problem with image retention.
The below warning message appears once user selects
“Enable" LCD Conditioning.

Reset Other
Select this option to restore default other settings, such as
Settings
DDC/CI.
Factory Reset Resets all OSD settings to the factory preset values.

Personalize

Users can choose a feature from "Preset Modes",
"Brightness/Contrast", "Auto Adjust", "Input
Source", or "Rotation" and set it as a shortcut

Operating the Monitor     43

OSD Messages
When the monitor does not support a particular resolution mode you will
see the following message:

This means that the monitor cannot synchronize with the signal that
it is receiving from the computer. See Monitor Specifications for the
horizontal and vertical frequency ranges addressable by this monitor.
When the Energy Smart or Dynamic Contrast feature is enabled (in these
preset modes: Game or Movie), the manual brightness adjustment is
disabled.

44     Operating the Monitor

You will see the following message before the DDC/CI function is
disabled.

When the monitor enters the Power Save mode, the following message
appears:

Activate the computer and wake up the monitor to gain access to the
OSD.
If you press any button other than the power button, the following
messages will appear depending on the selected input:

Operating the Monitor     45

If VGA or DVI or DP cable is not connected, a floating dialog box as shown
below appears. The monitor will enter Power Save Mode after 5 minutes
if left at this state.

See Solving Problems for more information.

46     Operating the Monitor

Setting the Maximum Resolution
To set the Maximum resolution for the monitor:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the dropdown list of the screen resolution and select 1280 x 1024.
4. Click OK.
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click the dropdown list of Resolution and select 1280 x 1024.
4. Click Apply.

If you do not see 1280 x 1024 as an option, you may need to update
your graphics driver. Depending on your computer, complete one of the
following procedures:
If you have a Dell desktop or portable computer:
• Go to www.dell.com/support/ , enter your service tag, and
download the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
• Go to the support site for your computer and download the latest
graphic drivers.
• Go to your graphics card website and download the latest graphic
drivers.

Operating the Monitor     47

Using the Tilt, Swivel, and Vertical Extension
Tilt, Swivel
With the stand assembly, you can tilt and swivel the monitor for the most
comfortable viewing angle.

NOTE: The stand is detached when the monitor is shipped from the
factory.

48     Operating the Monitor

Vertical Extension
NOTE: The stand extends vertically up to 130 mm. The figure below
illustrates how to extend the stand vertically.

Operating the Monitor     49

Rotating the Monitor
Before you rotate the monitor, your monitor should be fully vertically
extended (Vertical Extension) and fully tilted (Tilt) up to avoid hitting the
bottom edge of the monitor.

NOTE: To use the Display Rotation function (Landscape versus Portrait
view) with your Dell computer, you require an updated graphics driver that
is not included with this monitor. To download the graphics driver, go to
www.dell.com/support/ and see the Download section for Video Drivers
for latest driver updates.
NOTE: When in the Portrait View Mode, you may experience performance
degradation in graphic-intensive applications (3D Gaming and etc.).

50     Operating the Monitor

Adjusting the Rotation Display Settings of Your System
After you have rotated your monitor, you need to complete thewhether
procedure below to adjust the Rotation Display Settings of your System.
NOTE: If you are using the monitor with a non-Dell computer, you need
to go the graphics driver website or your computer manufacturer website
for information on rotating the‘contents’ on your display.

To adjust the Rotation Display Settings:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab and click Advanced.
3. If you have an ATI graphics card, select the Rotation tab and set
the preferred rotation.
If you have an nVidia graphics card, click the nVidia tab, in the
left-hand column select NVRotate, and then select the preferred
rotation.
If you have an Intel® graphics card, select the Intel graphics tab,
click Graphic Properties, select the Rotation tab, and then set the
preferred rotation.
NOTE: If you do not see the rotation option or it is not working correctly,
go to www.dell.com/support/ and download the latest driver for your
graphics card.

Operating the Monitor     51

Troubleshooting
WARNING: Before you begin any of the procedures in this section,
follow the Safety Instructions

Self-Test
Your monitor provides a self-test feature that allows you to check
whether your monitor is functioning properly. If your monitor and
computer are properly connected but the monitor screen remains dark,
run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
Unplug the video cable from the back of the computer. To ensure
proper Self-Test operation, remove all video cables from the back of
computer.
2. Turn on the monitor.
The floating dialog box should appear on-screen (against a black
background) if the monitor cannot sense a video signal and is
working correctly. While in self-test mode, the power LED remains
white. Also, depending upon the selected input, one of the
dialogs shown below will continuously scroll through the screen.

3. This box also appears during normal system operation, if the video
cable becomes disconnected or damaged. The monitor will enter
Power Save Mode after 5 minutes if left at this state.
4. Turn off your monitor and reconnect the video cable; then turn on
both your computer and the monitor.
If your monitor screen remains blank after you use the previous
procedure, check your video controller and computer, because your
monitor is functioning properly.
NOTE: Self-test feature check is not available for S-Video, Composite, and
Component video modes.

52    Troubleshooting

Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the
screen abnormality you are experiencing is an inherent problem with your
monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable
is unplugged and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of
the screen).
2. Unplug the video cable(s) from the back of the computer or
monitor. The monitor then goes into the self-test mode.
3. Press and hold the Button 1 and Button 4 on the front panel
simultaneously for 2 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 4 on the front panel again. The color of the screen
changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black,
white and text screens.
The test is complete when the white screen appears. To exit, press the
Button 4 again.
If you do not detect any screen abnormalities upon using the built-in
diagnostic tool, the monitor is functioning properly. Check the video card
and computer.

Troubleshooting    53

Common Problems
The following table contains general information about common monitor
problems you might encounter and the possible solutions.
Common Symptoms What You
Experience
No Video/Power LED
off

No Video/Power LED
on

Poor Focus

Shaky/Jittery Video

Missing Pixels

No picture

Possible Solutions

• Ensure that the video cable
connecting the monitor and
the computer is properly
connected and secure.
• Verify that the power outlet is
functioning properly using any
other electrical equipment.
• Ensure that the power button is
depressed fully.
• Increase brightness & contrast
No picture or no
controls via OSD.
brightness
• Perform monitor self-test
feature check.
• Check for bent or broken pins
in the video cable connector.
• Ensure that the correct input
source is selected via the Input
Source Select menu.
• Run the built-in diagnostics.
Picture is fuzzy, blurry, • Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel
or ghosting
Clock controls via OSD.
• Eliminate video extension
cables.
• Reset the monitor to Factory
Settings.
• Change the video resolution to
the correct aspect ratio .
Wavy picture or fine
• Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel
movement
Clock controls via OSD.
• Reset the monitor to Factory
Settings.
• Check environmental factors.
• Relocate the monitor and test
in another room.
LCD screen has spots • Cycle power on-off.
• Pixel that is permanently off is a
natural defect that can occur in
LCD technology.
For more information on Dell
Monitor Quality and Pixel Policy,
see Dell Support site at:
www.dell.com/support/
monitors.

54    Troubleshooting

Stuck-on Pixels

Brightness Problems

Geometric Distortion

Horizontal/Vertical
Lines

Synchronization
Problems

LCD screen has bright • Cycle power on-off.
• Pixel that is permanently off is a
spots
natural defect that can occur in
LCD technology.
For more information on Dell
Monitor Quality and Pixel Policy,
see Dell Support site at:
www.dell.com/support/
monitors.
Picture too dim or too • Reset the monitor to Factory
Settings.
bright
• Auto Adjust via OSD.
• Adjust brightness & contrast
controls via OSD.
Screen not centered • Reset the monitor to Factory
Settings.
correctly
• Auto Adjust via OSD.
• Adjust brightness & contrast
controls via OSD.
NOTE: When using ‘DVI-D’, the
positioning adjustments are not
available.
Screen has one or
• Reset the monitor to Factory
Settings.
more lines
• Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock
controls via OSD.
• Perform monitor self-test
feature check and determine if
these lines are also in self-test
mode.
• Check for bent or broken pins
in the video cable connector.
NOTE: When using ‘DVI-D’,
the Pixel Clock and Phase
adjustments are not available.
Screen is scrambled or • Reset the monitor to Factory
Settings.
appears torn
• Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock
controls via OSD.
• Perform monitor self-test
feature check to determine if
the scrambled screen appears
in self-test mode.
• Check for bent or broken pins
in the video cable connector.
• Restart the computer in the
safe mode.

Troubleshooting    55

Safety-Related Issues
Intermittent Problems

Missing Color

Wrong Color

Image retention from
a static image left on
the monitor for a long
period of time

Visible signs of smoke • Do not perform any
troubleshooting steps.
or sparks
• Contact Dell immediately.
Monitor malfunctions • Ensure that the video cable
connecting the monitor to
on & off
the computer is connected
properly and is secure.
• Reset the monitor to Factory
Settings.
• Perform monitor self-test
feature check to determine if
the intermittent problem occurs
in self-test mode.
Picture missing color • Perform monitor self-test
feature check.
• Ensure that the video cable
connecting the monitor to
the computer is connected
properly and is secure.
• Check for bent or broken pins
in the video cable connector.
Picture color not good • Change the Color Setting Mode
in the Color Settings OSD to
Graphics or Video depending
on the application.
• Try different Color Preset
Settings in Color Settings OSD.
Adjust R/G/B value in Color
Settings OSD if the Color
Management is turned off.
• Change the Input Color Format
to PC RGB or YPbPr in the
Advance Setting OSD.
Faint shadow from the • Use the Power Management
static image displayed feature to turn off the monitor
at all times when not in use (for
appears on the screen more information, see Power
Management Modes.
• Alternatively, use a dynamically
changing screensaver.

Product-Specific Problems
Specific Symptoms

What You
Experience

Screen image is too
small

Image is centered on • Reset the monitor to Factory
Settings.
screen, but does not
fill entire viewing area
OSD does not appear • Turn off the monitor, unplug
the power cord, plug back, and
on the screen
then turn on the monitor.

Cannot adjust the
monitor with the
buttons on the front
panel

56    Troubleshooting

Possible Solutions

No Input Signal when
user controls are
pressed

The picture does not
fill the entire screen

• Check the signal source. Ensure
No picture, the LED
the computer is not in the
light is white. When
power saving mode by moving
you press “up”, “down” the mouse or pressing any key
on the keyboard.
or “Menu” key, the
• Check whether the signal cable
message “ No input
is plugged in properly. Re-plug
signal” will appear.
the signal cable if necessary.
• Reset the computer or video
player.
The picture cannot fill • Due to different video formats
(aspect ratio) of DVDs, the
the height or width of
monitor may display in full
the screen
screen.
• Run the built-in diagnostics.

NOTE: When choosing DVI-D/DP mode, the Auto Adjust function is
not available.

Universal Serial Bus (USB) Specific Problems
Common Symptoms What You
Experience
USB interface is not
working

High Speed USB 2.0
interface is slow.

Possible Solutions

USB peripherals are
not working

• Check that your monitor is
turned ON.
• Reconnect the upstream cable
to your computer.
• Reconnect the USB peripherals
(downstream connector)
• Switch off and then turn on the
monitor again.
• Reboot the computer.
• Some USB devices like external
portable HDD require higher
electric current; connect the
device directly to the computer
system.
• Check that your computer is
High Speed USB 2.0
USB 2.0-capable.
peripherals working
• Some computers have both
slowly or not working USB 2.0 and USB 1.1 ports.
at all
Ensure that the correct USB
port is used.
• Reconnect the upstream cable
to your computer.
• Reconnect the USB peripherals
(downstream connector).
• Reboot the computer

Troubleshooting    57

Appendix
WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than
those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.

For information on safety instructions, see the Product Information Guide.

FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory
compliance website located at www.dell.com\regulatory_compliance.
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received including
interference that may cause undesired operation

Contact Dell
For customers in the United States, call 800-WWW-DELL (800-9993355).
NOTE:If you do not have an active Internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or
Dell product catalog.
Dell provides several online and telephone-based support and service
options. Availability varies by country and product, and some services
may not be available in your area.
To get online monitor support content:
1. Visit www.dell.com/support/monitors
To contact Dell for sales, technical support, or customer service issues:
1. Visit www.dell.com/support.
2. Verify your country or region in the Choose A Country/Region
drop-down menu at the top left of the page.
3. Click Contact Us on the top left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.

58    Appendix

Setting Up Your Monitor
Setting the display resolution to 1280 x 1024 (Maximum)
For optimal display performance while using the Microsoft Windows
operating systems, set the display resolution to 1280 x 1024 pixels by
performing the following steps:
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the dropdown list of the screen resolution and select 1280 x 1024 .
4. Click OK.
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click the dropdown list of Resolution and select 1280 x 1024.
4. Click Apply.
If you do not see 1280 x 1024 as an option, you may need to update your graphics
driver. Please choose the scenario below that best describes the computer system
you are using, and follow the provided
1:If you have a Dell desktop or a Dell portable computer with Internet access
2:If you have a non Dell desktop, portable computer, or graphics card

Setting Up Your Monitor     59

If you have a Dell desktop or a Dell portable computer with Internet
access
1. Go to http://www.dell.com/support, enter your service tag, and download the
latest driver for your graphics
2. After installing the drivers for your graphics adapter, attempt to set the
resolution to 1280 x 1024 again.

NOTE: If you are unable to set the resolution to 1280 x 1024,
please contact Dell to inquire about a graphics adapter that supports
these resolutions.
If you have a non Dell desktop, portable computer, or graphics card
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
6. Please refer to the graphics card provider website for updated driver (for
example, http://www.ATI.com OR http://www.NVIDIA.com ).
7. After installing the drivers for your graphics adapter, attempt to set the
resolution to 1280 x 1024 again.
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click Display adapter properties.
4. Identify your graphics controller supplier from the description at the

top of the window (e.g. NVIDIA, ATI, Intel etc.).
5. Please refer to the graphics card provider website for updated driver
(for example, http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your graphics adapter, attempt to set the
resolution to 1280 x 1024 again.
NOTE: If you are unable to set the resolution to 1280 x 1024,
please contact the manufacturer of your computer or consider
purchasing a graphics adapter that will support the video resolution of
1280 x 1024 .

60     Setting Up Your Monitor



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