Dell P2717h Monitor User’s Guide User Manual User's En Us
dell-p2717h-monitor Dell P2717H Monitor User’s Guide dell-p2717h-monitor_user%27s%20guide_en-us
User Manual: Dell dell-p2717h-monitor Dell P2717H Monitor User’s Guide
Open the PDF directly: View PDF 
.
Page Count: 60
| Download | |
| Open PDF In Browser | View PDF |
Dell P2217H/P2317H/P2317HWH/ P2417H/P2717H Monitor User’s Guide Model: P2217H/P2317H/P2317HWH/P2417H/P2717H Regulatory model: P2217Hb, P2217Hc, P2317Hb, P2317Ht, P2317HWHb, P2417Hb, P2417Hc, P2717Ht Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. 2016 - 05 Rev. A01 Contents About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Universal Serial Bus (USB) Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Operating the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Power On the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Using the Front-Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . . . 35 Contents | 3 Setting the Maximum Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . . . . . . . . .51 Rotating the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Adjusting the Rotation Display Settings of Your System . . . . . . . . . 53 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Universal Serial Bus (USB) Specific Problems . . . . . . . . . . . . . . . . . . . 59 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 FCC Notices (U.S. Only) and Other Regulatory Information . . . . . . 60 Contact Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 4 | Contents About Your Monitor Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions. Monitor Stand Riser Stand Base About Your Monitor | 5 Power Cable (Varies by Countries) VGA Cable DP Cable USB 3.0 Upstream Cable (Enables the USB Ports on the Monitor) • Drivers and Documentation Media • Quick Setup Guide • Safety, Environmental, and Regulatory Information 6 | About Your Monitor Product Features The Dell P2217H/P2317H/P2317HWH/P2417H/P2717H flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • P2217H: 54.6 cm (21.5-inch) viewable area (measured diagonally). Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI, with fullscreen support or lower resolutions. • P2317H/P2317HWH: 58.4 cm (23-inch) viewable area (measured diagonally). Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI, with fullscreen support or lower resolutions. • P2417H: 60.5 cm (23.8-inch) viewable area (measured diagonally). Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI, with fullscreen support or lower resolutions. • P2717H: 68.6 cm (27-inch) viewable area (measured diagonally). Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI, with fullscreen support or lower resolutions. • Color gamut of 72% NTSC. • Tilt, swivel, height, and rotate adjustment capabilities. • Removable stand and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions. • Digital connectivity with DisplayPort and HDMI. • Equipped with 1 USB upstream port and 4 USB downstream ports. • Plug and play capability if supported by your system. • On-Screen Display (OSD) adjustments for ease of set-up and screen optimization. • Software and documentation media includes an Information File (INF), Image Color Matching File (ICM), and product documentation. • Security lock slot. • Stand lock. • 0.3 W standby power when in sleep mode. • Energy Gauge shows the energy level being consumed by the monitor in real time. • Optimize eye comfort with a flicker-free screen and ComfortView feature which minimizes blue light emission. About Your Monitor | 7 Identifying Parts and Controls Front View Front panel controls Description Label 8 1 Function buttons (For more information, see Operating the Monitor) 2 Power On/Off button (with LED indicator) | About Your Monitor Back View Back view with monitor stand Label Description Use 1 VESA mounting holes (100 mm x 100 mm behind attached VESA Cover) Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm). 2 Regulatory label Lists the regulatory approvals. 3 Stand release button Releases stand from monitor. 4 Security lock slot Secures monitor with security lock (security lock not included). 5 Barcode, serial number, and Service Tag label Refer to this label if you need to contact Dell for technical support. 6 Dell Soundbar mounting slots Attaches the optional Dell Soundbar. NOTE: Please remove the plastic strip covering the mounting slots before affixing the Dell Soundbar. 7 Cable-management slot Use to organize cables by placing them through the slot. About Your Monitor | 9 Side View Label Description Use 1 USB downstream port Connect your USB device. NOTE: To use this port, you must connect the USB cable (shipped with your monitor) to the USBupstream port on the monitor and to your computer. 10 | About Your Monitor Bottom View Bottom view without monitor stand Label Description Use 1 Power cable connector Connect the power cable. 2 HDMI port Connect your computer with HDMI cable (cable not included). 3 DisplayPort Connect your computer with DP cable. 4 Stand lock feature To lock the stand to the monitor using a M3 x 6 mm screw (screw not included). 5 VGA connector Connect your computer with VGA cable. 6 USB upstream port Connect the USB cable (shipped with your monitor) to this port and your computer to enable the USB ports on your monitor. 7 USB downstream port Connect USB device. NOTE: To use this port, you must connect the USB cable (shipped with your monitor) to the USBupstream port on the monitor and to your computer. About Your Monitor | 11 Monitor Specifications Model P2217H P2317H/P2317HWH Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Technology Aspect ratio 16:9 16:9 Diagonal 546.10 mm (21.5 inches) 584.20 mm (23 inches) Horizontal, Active Area 476.06 mm (18.74 inches) 509.18 mm (20.05 inches) Vertical, Active Area 267.79 mm (10.54 inches) Viewable image 2 286.42 mm (11.28 inches) 2 Area 127484.10 mm (197.6 inch ) 145839.33 mm2 (226.05 inch2) Pixel pitch 0.248 mm x 0.248 mm 0.265 mm x 0.265 mm Pixel per inch (PPI) 102 96 Viewing angle 178° (vertical) typical 178° (horizontal) typical Brightness 250 cd/m² (typical) Contrast ratio 1000 to 1 (typical) 4 Million: 1 (Dynamic) Display screen coating Anti-Glare with 3H hardness Backlight White LED edgelight system Response time (typical) 6 ms (gray to gray) Color depth 16.7 million colors Color gamut 82% NTSC (CIE1976)* Built-in devices • USB 3.0 super-speed hub (with 1 x USB 3.0 upstream port) • 2 x USB 3.0 downstream ports • 2 x USB 2.0 downstream ports Connectivity • • • • • • Border width (edge of monitor to active area) 1 x DP 1.2 1 x HDMI 1.4 1 x VGA 1 x USB 3.0 port - Upstream 2 x USB 3.0 port - Side 2 x USB 2.0 port - Bottom 11.4 mm (Top/Left/Right) 11.4 mm (Top/Left/Right) 18.1 mm (Bottom) 18.1 mm (Bottom) Adjustability 12 | About Your Monitor Height adjustable stand 130 mm Tilt -5° to 21° Swivel -45° to 45° Pivot 90° (clockwise) Dell Display Manager Compatibility Yes Security Security lock slot (cable lock sold separately) Model P2417H Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Technology Aspect ratio 16:9 16:9 Diagonal 604.52 mm (23.8 inches) 685.80 mm (27 inches) Horizontal, Active Area 527.04 mm (20.75 inches) 597.92 mm (23.54 inches) Vertical, Active Area 296.46 mm (11.67 inches) 336.30 mm (13.24 inches) Area 156246.27 mm2 (242.18 inch2) 201073.77 mm2 (311.65 inch2) Pixel pitch 0.275 mm x 0.275 mm 0.311 mm x 0.311 mm Pixel per inch (PPI) 93 82 Viewing angle 178° (vertical) typical P2717H Viewable image 178° (horizontal) typical Brightness 250 cd/m² (typical) Contrast ratio 1000 to 1 (typical) 300 cd/m² (typical) 4 Million: 1 (Dynamic) Display screen coating Anti-Glare with 3H hardness Backlight White LED edgelight system Response time (typical) 6 ms (gray to gray) Color depth 16.7 million colors Color gamut 82% NTSC (CIE1976)* Built-in devices • USB 3.0 super-speed hub (with 1 x USB 3.0 upstream port) • 2 x USB 3.0 downstream ports • 2 x USB 2.0 downstream ports About Your Monitor | 13 Connectivity Border width (edge of monitor to active area) • • • • • • 1 x DP 1.2 1 x HDMI 1.4 1 x VGA 1 x USB 3.0 port - Upstream 2 x USB 3.0 port - Side 2 x USB 2.0 port - Bottom 11.4 mm (Top/Left/Right) 11.6 mm (Top/Left/Right) 18.1 mm (Bottom) 18.2 mm (Bottom) Adjustability Height adjustable stand 130 mm Tilt -5° to 21° Swivel -45° to 45° Pivot 90° (clockwise) Dell Display Manager Compatibility Yes Security Security lock slot (cable lock sold separately) * Color gamut (typical) is based on CIE1976 (82% NTSC) and CIE1931 (72% NTSC) test standards. Resolution Specifications Model P2217H/P2317H/P2317HWH/P2417H/P2717H Horizontal scan range 30 kHz to 83 kHz (automatic) Vertical scan range 56 Hz to 76 Hz (automatic) Maximum preset resolution 1920 x 1080 at 60 Hz Supported Video Modes Model P2217H/P2317H/P2317HWH/P2417H/P2717H Video display capabilities (VGA, HDMI & DP playback) 480i, 480p, 576i, 576p, 720p, 1080i, 1080p 14 | About Your Monitor Preset Display Modes Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/ Vertical) VESA, 640 x 480 31.5 60.0 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- IBM, 720 x 400 31.5 70.0 28.3 -/+ VESA, 800 x 600 37.9 60.0 40.0 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/- VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1152 x 864 67.5 75.0 108.0 +/+ VESA, 1280 x 1024 64.0 60.0 108.0 +/+ VESA, 1280 x 1024 80.0 75.0 135.0 +/+ VESA, 1600 x 900 60.0 60.0 108.0 +/+ VESA, 1920 x 1080 67.5 60.0 148.5 +/+ Electrical Specifications Model Video input signals AC input voltage/frequency/ current Inrush current P2217H/P2317H/P2317HWH/P2417H/P2717H • Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75 ohm input impedance • HDMI 1.4, 600 mV for each differential line, 100 ohm input impedance per differential pair • DisplayPort 1.2, 600 mV for each differential line, 100 ohm input impedance per differential pair 100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1.5 A (typical) • 120 V: 30 A (Max.) at 0 °C (cold start) • 220 V: 60 A (Max.) at 0 °C (cold start) About Your Monitor | 15 Physical Characteristics Model P2217H Signal cable type • • • • P2317H/P2317HWH Analog: D-Sub, 15 pins Digital: DisplayPort, 20 pins Digital: HDMI, 19 pins (cable not included) Universal Serial Bus: USB, 9 pins Dimensions (with stand) Height (extended) 477.8 mm (18.81 inches) 487.1 mm (19.17 inches) Height (compressed) 354.4 mm (13.95 inches) 357.1 mm (14.06 inches) Width 498.9 mm (19.64 inches) 532.0 mm (20.94 inches) Depth 180.0 mm (7.09 inches) 180.0 mm (7.09 inches) Dimensions (without stand) Height 297.3 mm (11.70 inches) 315.9 mm (12.43 inches) Width 498.9 mm (19.64 inches) 532.0 mm (20.94 inches) Depth 50.3 mm (1.98 inches) 50.3 mm (1.98 inches) Height (extended) 400.8 mm (15.78 inches) 400.8 mm (15.78 inches) Height (compressed) 354.4 mm (13.95 inches) 354.4 mm (13.95 inches) Width 242.6 mm (9.55 inches) 242.6 mm (9.55 inches) Depth 180.0 mm (7.09 inches) 180.0 mm (7.09 inches) Weight with packaging 6.86 kg (15.09 lb) 7.34 kg (16.18 lb) Weight with stand assembly and cables 5.37 kg (11.81 lb) 5.59 kg (12.32 lb) Weight without stand assembly (For wall mount or VESA mount considerations - no cables) 2.81 kg (6.18 lb) 3.06 kg (6.75 lb) Weight of stand assembly 2.10 kg (4.63 lb) 2.10 kg (4.63 lb) Front frame gloss 2-4 2-4 Stand dimensions Weight 16 | About Your Monitor Model Signal cable type P2417H • • • • P2717H Analog: D-Sub, 15 pins Digital: HDMI, 19 pins (cable not included) Digital: DisplayPort, 20 pins Universal Serial Bus: USB, 9 pins Dimensions (with stand) Height (extended) 492.1 mm (19.37 inches) 544.9 mm (21.45 inches) Height (compressed) 362.1 mm (14.26 inches) 415.3 mm (16.35 inches) Width 549.8 mm (21.65 inches) 621.1 mm (24.45 inches) Depth 180.0 mm (7.09 inches) 200.3 mm (7.89 inches) Dimensions (without stand) Height 326.0 mm (12.83 inches) 366.1 mm (14.41 inches) Width 549.8 mm (21.65 inches) 621.1 mm (24.45 inches) Depth 50.3 mm (1.98 inches) 50.3 mm (1.98 inches) Height (extended) 400.8 mm (15.78 inches) 433.4 mm (17.06 inches) Height (compressed) 354.4 mm (13.95 inches) 387.2 mm (15.24 inches) Width 242.6 mm (9.55 inches) 292.4 mm (11.51 inches) Depth 180.0 mm (7.09 inches) 200.3 mm (7.89 inches) Weight with packaging 7.63 kg (16.78 lb) 9.76 kg (21.52 lb) Weight with stand assembly and cables 5.90 kg (12.98 lb) 7.44 kg (16.40 lb) Weight without stand assembly (For wall mount or VESA mount considerations - no cables) 3.33 kg (7.32 lb) 4.58 kg (10.10 lb) Weight of stand assembly 2.10 kg (4.63 lb) 2.44 kg (5.38 lb) Front frame gloss 2-4 2-4 Stand dimensions Weight About Your Monitor | 17 Environmental Characteristics Model P2217H P2317H/ P2317HWH P2417H P2717H Compliant Standards • ENERGY STAR certified Monitor • EPEAT Gold registered in the U.S. EPEAT registration varies by country. See www.epeat.net for registration status by country • RoHS-compliant • TCO-Certified Displays • BFR/PVC Free monitor (excluding external cables) • Arsenic-Free glass and Mercury-Free for the panel only Temperature Operating 0 °C to 40 °C (32 °F to 104 °F) Non-operating • Storage: -20 °C to 60 °C (-4 °F to 140 °F) • Shipping: -20 °C to 60 °C (-4 °F to 140 °F) Humidity Operating 10% to 80% (non-condensing) Non-operating • Storage: 5% to 90% (non-condensing) • Shipping: 5% to 90% (non-condensing) Altitude Operating 5,000 m (16,404 ft) (maximum) Non-operating 12,192 m (40,000 ft) (maximum) Thermal dissipation • 126.24 BTU/ hour (maximum) • 58.01 BTU/ hour (typical) • 129.66 BTU/ hour (maximum) • 61.42 BTU/ hour (typical) • 133.07 BTU/ hour (maximum) • 64.83 BTU/ hour (typical) • 187.66 BTU/ hour (maximum) • 78.48 BTU/ hour (typical) Power Management Modes If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature. 18 | About Your Monitor P2217H VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active White 37 W (maximum)** Active-off mode Inactive Inactive Blanked White (blinking) Less than 0.3 W Switch off - - - Off Less than 0.3 W 17 W (typical) Energy Star Power Consumption Pon 15.5 W ETEC 50.6 kWh P2317H/P2317HWH VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active White 38 W (maximum)** Active-off mode Inactive Inactive Blanked White (blinking) Less than 0.3 W Switch off - - - Off Less than 0.3 W 18 W (typical) Energy Star Power Consumption Pon 14.8 W ETEC 46.7 kWh P2417H VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active White 39 W (maximum)** Active-off mode Inactive Inactive Blanked White (blinking) Less than 0.3 W Switch off - - - Off Less than 0.3 W 19 W (typical) Energy Star Power Consumption Pon 18.5 W ETEC 54.1 kWh About Your Monitor | 19 P2717H Vertical Sync Video Power Indicator Power Consumption VESA Modes Horizontal Sync Normal operation Active Active Active White 55 W (maximum)** Active-off mode Inactive Inactive Blanked White (blinking) Less than 0.3 W Switch off - - - Off Less than 0.3 W 23 W (typical) Energy Star Power Consumption Pon 15.1 W ETEC 47.4 kWh The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, the following message will be displayed: NOTE: The message may be slightly different according to the connected input signal. NOTE: This monitor is ENERGY STAR®-compliant. NOTE: Pon: Power consumption of on mode as defined in Energy Star 7.0 version. ETEC: Total energy consumption in kWh as defined in Energy Star 7.0 version. * Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor. ** Maximum power consumption with max luminance, and USB active. This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied. 20 | About Your Monitor Pin Assignments VGA Connector Pin Number 15-pin Side of the Connected Signal Cable 1 Video-Red 2 Video-Green 3 Video-Blue 4 GND 5 Self-test 6 GND-R 7 GND-G 8 GND-B 9 Computer 5 V/3.3 V 10 GND-sync 11 GND 12 DDC data 13 H-sync 14 V-sync 15 DDC clock About Your Monitor | 21 DisplayPort Connector Pin Number 22 20-pin Side of the Connected Signal Cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 GND 14 GND 15 AUX(p) 16 GND 17 AUX(n) 18 GND 19 Re-PWR 20 +3.3 V DP_PWR | About Your Monitor HDMI Connector Pin Number 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C. on device) 15 DDC CLOCK (SCL) 16 DDC DATA (SDA) 17 DDC/CEC Ground 18 +5V POWER 19 HOT PLUG DETECT Plug and Play Capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor. About Your Monitor | 23 Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 3.0 and High-Speed USB 2.0 compatible. Transfer Speed Data Rate Power Consumption Super-speed 5 Gbps 4.5 W (Max, each port) High speed 480 Mbps 4.5 W (Max, each port) Full speed 12 Mbps 4.5 W (Max, each port) Transfer Speed Data Rate Power Consumption High speed 480 Mbps 2.5 W (Max, each port) Full speed 12 Mbps 2.5 W (Max, each port) Low speed 1.5 Mbps 2.5 W (Max, each port) USB 3.0 Upstream Connector Pin Number 24 | 9-pin Side of the Connector 1 VCC 2 D- 3 D+ 4 GND 5 SSTX- 6 SSTX+ 7 GND 8 SSRX- 9 SSRX+ About Your Monitor USB 3.0 Downstream Connector Pin Number 9-pin Side of the Connector 1 VCC 2 D- 3 D+ 4 GND 5 SSRX- 6 SSRX+ 7 GND 8 SSTX- 9 SSTX+ USB 2.0 Downstream Connector Pin Number 4-pin Side of the Connector 1 VCC 2 DMD 3 DPD 4 GND USB Ports • 1 x USB 3.0 upstream - bottom • 2 x USB 2.0 downstream - bottom • 2 x USB 3.0 downstream - side NOTE: USB 3.0 functionality requires a USB 3.0-capable computer. About Your Monitor | 25 NOTE: The monitor's USB interface works only when the monitor is On or in the power save mode. If you turn Off the monitor and then turn it On, the attached peripherals may take a few seconds to resume normal functionality. LCD Monitor Quality and Pixel Policy During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors. Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the Safety Instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor: 26 • To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air. • Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor. • If you notice white powder when you unpack your monitor, wipe it off with a cloth. • Handle your monitor with care as a darker-colored monitor may get scratched and show white scuff marks more than a lighter-colored monitor. • To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn Off your monitor when not in use. | About Your Monitor Setting Up the Monitor Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions. To attach the monitor stand: 1 Follow the instructions on the flaps of carton to remove the stand from the top cushion that secures it. 2 Insert the stand base blocks fully into the stand slot. 3 Lift the screw handle and turn the screw clockwise. 4 After fully tightening the screw, fold the screw handle flat within the recess. Setting Up the Monitor | 27 5 Lift the cover, as shown, to expose the VESA area for stand assembly. 6 Attach the stand assembly to the monitor. 7 a Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b Press the stand down till it snaps into place. Place the monitor upright. NOTE: Lift the monitor carefully to prevent it from slipping or falling. 28 | Setting Up the Monitor Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Route the cables through the cable-management slot before connecting them. NOTE: Do not connect all cables to the computer at the same time. To connect your monitor to the computer: 1 Turn Off your computer and disconnect the power cable. 2 Connect the VGA, DP or HDMI cable from your monitor to the computer. Connecting the VGA cable Connecting the DisplayPort (DP to DP) cable Setting Up the Monitor | 29 Connecting the HDMI cable (optional) NOTE: The graphics are used for the purpose of illustration only. Appearance of the computer may vary. Connecting the USB 3.0 cable After you have completed connecting the VGA/DP/HDMI cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your monitor setup: 1 Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer. (See Bottom View for details.) 2 Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor. 3 Plug the power cables for your computer and monitor into a nearby outlet. 4 Turn On the monitor and the computer. If your monitor displays an image, installation is complete. If it does not display an image, see Universal Serial Bus (USB) Specific Problems. 5 Use the cable slot on the monitor stand to organize the cables. 30 | Setting Up the Monitor Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) organize all cables as shown above. Removing the Monitor Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions. .To remove the stand: 1 Place the monitor on a soft cloth or cushion. 2 Press and hold the stand release button. 3 Lift the stand up and away from the monitor. Setting Up the Monitor | 31 Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1 Place the monitor panel on a soft cloth or cushion on a stable, flat table. 2 Remove the stand. 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover. 4 Attach the mounting bracket from the wall mounting kit to the monitor. 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit. NOTE: For use only with UL-listed wall mount bracket with minimum weight/load bearing capacity of 2.81 kg (P2217H) / 3.06 kg (P2317H/P2317HWH) /3.33 kg (P2417H) / 4.58 kg (P2717H). 32 | Setting Up the Monitor Operating the Monitor Power On the Monitor Press the button to turn On the monitor. Using the Front-Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change. The following table describes the front-panel buttons: Front-Panel Button 1 Description Use this button to choose from a list of preset color modes. Shortcut key/ Preset Modes Operating the Monitor | 33 2 Use this button to choose from a list of video signals that may be connected to your monitor. Shortcut key/ Input Source Use the MENU button to launch the On-Screen Display (OSD) and select the OSD Menu. See Accessing the Menu System. 3 Menu Use this button to go back to the main menu or exit the OSD main menu. 4 Exit Use the Power button to turn the monitor On and Off. 5 Power (with power light indicator) The white light indicates the monitor is On and fully functional. A blinking white light indicates the power save mode. Front-Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front-Panel Button Description Use the Up button to adjust (increase ranges) items in the OSD menu. 1 Up Use the Down button to adjust (decrease ranges) items in the OSD menu. 2 Down Use the OK button to confirm your selection in the OSD menu. 3 OK Use the Back button to go back to the previous menu. 4 Back 34 | Operating the Monitor Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1 Press the button to launch the OSD menu and display the main menu. Main Menu for analog (VGA) input Main Menu for digital (HDMI) input Operating the Monitor | 35 Main Menu for digital (DP) input NOTE: Auto Adjust is only available when you use the analog (VGA) connector. 2 and buttons to move between the setting options. As you move Press the from one icon to another, the option name is highlighted. See the following table for a complete list of all the options available for the monitor. 3 Press the button once to activate the highlighted option. 4 Press the and 5 Press to enter the slide bar and then use the and the indicators on the menu, to make your changes. 6 Select the 36 | buttons to select the desired parameter. button to return to the main menu. Operating the Monitor buttons, according to Icon Menu and Submenus Description Brightness/ Contrast Use this menu to activate Brightness/Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min. 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On. Contrast Adjust the Brightness first, and then adjust the Contrast only if further adjustment is necessary. button to increase the contrast and press the Press the button to decrease the contrast (min. 0 / max. 100). The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen. Operating the Monitor | 37 Auto Adjust Even though your computer recognizes your monitor on startup, the Auto Adjust function optimizes the display settings for use with your particular setup. Auto Adjust allows the monitor to self-adjust to the incoming video signal. After using Auto Adjust, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display settings. NOTE: In most cases, Auto Adjust produces the best image for your configuration. NOTE: Auto Adjust option is only available when you are using the analog (VGA) connector. 38 | Operating the Monitor Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. VGA DP Select the VGA input when you are using the analog (VGA) connector. to select the VGA input source. Press Select the DP input when you are using the DisplayPort (DP) to select the DisplayPort input source. connector. Press HDMI Select the HDMI input when you are using the HDMI connector. Press to select the HDMI input source. Auto Select Turning on the function allows you to scan for available input sources. Reset Input Source Reset your monitor input settings to the factory settings. Color Use Color to adjust the color setting mode. Operating the Monitor | 39 Preset Modes When you select Preset Modes, you can choose Standard, ComfortView, Multimedia, Movie, Game, Warm, Cool, or Custom Color from the list. • Standard: Loads the monitor's default color settings. This is the default preset mode. • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes. • Multimedia: Loads color settings ideal for multimedia applications. • Movie: Loads color settings ideal for movies. • Game: Loads color settings ideal for most gaming applications. • Warm: Increases the color temperature. The screen appears warmer with a red/yellow tint. • Cool: Decreases the color temperature. The screen appears cooler with a blue tint. • Custom Color: Allows you to manually adjust the color settings. and buttons to adjust the three colors (R, G, B) Use the values and create your own preset color mode. 40 | Operating the Monitor Input Color Format Allows you to set the video input mode to: RGB: Select this option if your monitor is connected to a computer (or DVD player) using the DP or HDMI cable. YPbPr: Select this option if your DVD player supports only YPbPr output. Hue This feature can shift the color of the video image to green or purple. or to This is used to adjust the desired flesh tone color. Use adjust the hue from '0' to '100'. Use to increase the green shade of the video image. Use to increase the purple shade of the video image. NOTE: Hue adjustment is available only when you select Movie or Game preset mode. Saturation This feature can adjust the color saturation of the video image. Use or to adjust the saturation from '0' to '100'. Use to increase the colorful appearance of the video image. Use to increase the monochrome appearance of the video image. NOTE: Saturation adjustment is available only when you select Movie or Game preset mode. Reset Color Reset your monitor color settings to the factory settings. Operating the Monitor | 41 Display Use Display to adjust image. Aspect Ratio Adjusts the image ratio to Wide 16:9, 4:3, or 5:4. Horizontal Position Use Vertical Position Use or to adjust the image left or right. Minimum is '0' (-). Maximum is '100' (+). or to adjust the image up or down. Minimum is '0' (-). Maximum is '100' (+). NOTE: Horizontal Position and Vertical Position adjustments are only available for "VGA" input. Sharpness This feature can make the image look sharper or softer. Use Pixel Clock Use Phase or to adjust the sharpness from '0' to '100'. The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. or to adjust for best image quality. If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine), again. NOTE: Pixel Clock and Phase adjustments are only available for "VGA" input. Dynamic Contrast Allows you to increase the level of contrast to provide sharper and more detailed image quality. Use the button to turn the Dynamic Contrast on or off. NOTE: Dynamic Contrast provides higher contrast if you select Game or Movie preset mode. Response Time Allows you to set the Response Time to Normal or Fast. Reset Display Select this option to restore default display settings. 42 | Operating the Monitor Energy Power Button Allows you to set the power LED indicator On or Off to save energy. LED USB Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged. This option will be greyed out when the USB upstream cable plugs in. Reset Energy Select this option to restore default Energy settings. Operating the Monitor | 43 Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Language options set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese). Rotation Rotates the OSD by 90 degrees counter-clockwise. You can adjust the menu according to your Display Rotation. Transparency Select this option to change the menu transparency by pressing the and Timer Allows you to set the time for which the OSD remains active after you press a button on the monitor. or Use 60 seconds. Lock buttons (min. 0 / max. 100). to adjust the slider in 1 second increments, from 5 to Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All buttons are locked. NOTE: Unlock function– Only hard unlock (press and hold the button beside the power button for 6 seconds). Lock function – Either soft lock (through the OSD menu) or hard lock (press and hold the button beside the power button for 6 seconds). Reset Menu 44 | Reset all OSD settings to the factory preset values. Operating the Monitor Personalize Users can choose a feature from Preset Modes, Brightness/Contrast, Auto Adjust, Input Source, Aspect Ratio, or Rotation and set it as a shortcut key. Operating the Monitor | 45 46 | Others Select this option to adjust the OSD settings, such as the DDC/CI, LCD Conditioning, and so on. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Disable. Enable this feature for best user experience and optimum performance of your monitor. Operating the Monitor Helps reduce minor cases of image retention. Depending on the LCD Conditioning degree of image retention, the program may take some time to run. You can enable this feature by selecting Enable. Reset Others Reset all settings under the Others menu to the factory preset values. Factory Reset Reset all settings to the factory preset values. NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging. OSD Warning Message When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), manual brightness adjustment is disabled. Operating the Monitor | 47 When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1920 x 1080. You will see the following message before the DDC/CI function is disabled: When the monitor goes into power-save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, the following message will appear depending on the selected input: NOTE: The message may be slightly different according to the connected input signal. 48 | Operating the Monitor If either VGA, HDMI, or DP input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. or or See Troubleshooting for more information. Operating the Monitor | 49 Setting the Maximum Resolution To set the maximum resolution for the monitor: In Windows® 7, Windows® 8, and Windows® 8.1: 1 For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Screen Resolution. 3 Click the Dropdown list of the Screen Resolution and select 1920 x 1080. 4 Click OK. In Windows® 10: 1 Right-click on the desktop and click Display settings. 2 Click Advanced display settings. 3 Click the dropdown list of Resolution and select 1920 x 1080. 4 Click Apply. If you do not see 1920 x 1080 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): • Go to the support site for your computer and download the latest graphic drivers. • Go to your graphics card website and download the latest graphic drivers. 50 | Operating the Monitor Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set-up instructions. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory. Vertical Extension NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how to extend the stand vertically. Operating the Monitor | 51 Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the monitor. NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. NOTE: When in the Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.). 52 | Operating the Monitor Adjusting the Rotation Display Settings of Your System After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display. To adjust the Rotation Display Settings: 1 Right-click on the desktop and click Properties. 2 Select the Settings tab and click Advanced. 3 If you have an ATI graphics card, select the Rotation tab and set the preferred rotation. 4 If you have an nVidia graphics card, click the nVidia tab, in the left-hand column select NVRotate, and then select the preferred rotation. 5 If you have an Intel® graphics card, select the Intel graphics tab, click Graphic Properties, select the Rotation tab, and then set the preferred rotation. NOTE: If you do not see the rotation option or it is not working correctly, go to www.dell.com/support and download the latest driver for your graphics card. Operating the Monitor | 53 Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1 Turn off both your computer and the monitor. 2 Unplug the video cable from the back of the computer. 3 Turn on the monitor. The floating dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. or or 54 | Troubleshooting 4 This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5 Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly. Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built-in diagnostics: 1 Ensure that the screen is clean (no dust particles on the surface of the screen). 2 Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode. 3 Press and hold Button 1 on the front panel for 5 seconds. A gray screen appears. 4 Carefully inspect the screen for abnormalities. 5 Press Button 1 on the front panel again. The color of the screen changes to red. 6 Inspect the display for any abnormalities. Troubleshooting | 55 7 Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text screens. The test is complete when the text screen appears. To exit, press Button 1 again. If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer. Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms What You Experience Possible Solutions No Video/Power No picture LED off • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is pressed fully. • Ensure that the correct input source is selected in the Input Source menu. No Video/Power No picture or no LED on brightness • • • • • Increase brightness & contrast controls via OSD. Perform monitor self-test feature check. Check for bent or broken pins in the video cable connector. Run the built-in diagnostics. Ensure that the correct input source is selected in the Input Source menu. Poor Focus Picture is fuzzy, blurry, or ghosting • • • • • Perform Auto Adjust via OSD. Adjust the Phase and Pixel Clock controls via OSD. Eliminate video extension cables. Reset the monitor to factory settings. Change the video resolution to the correct aspect ratio. Shaky/Jittery Video Wavy picture or fine movement • • • • • Perform Auto Adjust via OSD. Adjust the Phase and Pixel Clock controls via OSD. Reset the monitor to factory settings. Check environmental factors. Relocate the monitor and test in another room. Missing Pixels LCD screen has spots • Cycle power On-Off. • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/ support/monitors. 56 | Troubleshooting Stuck-on Pixels LCD screen has bright spots • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/ support/monitors. Brightness Problems Picture too dim or too bright • Reset the monitor to factory settings. • Perform Auto Adjust via OSD. • Adjust brightness & contrast controls via OSD. Geometric Distortion Screen not centered correctly • Reset the monitor to factory settings. • Perform Auto Adjust via OSD. • Adjust horizontal & vertical controls via OSD. NOTE: When using HDMI/DisplayPort input, the positioning adjustments are not available. Horizontal/ Vertical Lines Screen has one or more lines • • • • Reset the monitor to factory settings. Perform Auto Adjust via OSD. Adjust the Phase and Pixel Clock controls via OSD. Perform monitor self-test feature check and determine if these lines are also in self-test mode. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. NOTE: When using HDMI/DisplayPort input, the Pixel Clock and Phase adjustments are not available. Synchronization Screen is Problems scrambled or appears torn • • • • Safety Related Issues Visible signs of smoke or sparks • Do not perform any troubleshooting steps. • Contact Dell immediately. Intermittent Problems Monitor malfunctions on & off • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Missing Color Picture missing color • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. Reset the monitor to factory settings. Perform Auto Adjust via OSD. Adjust the Phase and Pixel Clock controls via OSD. Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in the safe mode. Troubleshooting | 57 Wrong Color Picture color not good • Change the settings of the Preset Modes in the Color menu OSD depending on the application. • Adjust R/G/B value under Custom Color in Color menu OSD. • Run the built-in diagnostics. Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen • Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes). • Alternatively, use a dynamically changing screensaver. Product Specific Problems Specific Symptoms What You Experience Possible Solutions Screen image is Image is too small centered on screen, but does not fill entire viewing area • Check the Aspect Ratio setting in the Display menu OSD. • Reset the monitor to factory settings. Cannot adjust the monitor with the buttons on the front panel • Turn Off the monitor, unplug the power cord, plug it back, and then turn On the monitor. • Check whether the OSD menu is locked. If yes, press and hold the button above the Power button for 6 seconds to unlock (for more information, see Lock). OSD does not appear on the screen No Input Signal No picture, the when user LED light is white controls are pressed • Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. • Check whether the signal cable is plugged in properly. Replug the signal cable if necessary. • Reset the computer or video player. The picture The picture does not fill the cannot fill the entire screen height or width of the screen • Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. • Run the built-in diagnostics. NOTE: When choosing HDMI/DP mode, the Auto Adjust function will not be available. 58 | Troubleshooting Universal Serial Bus (USB) Specific Problems Specific Symptoms What You Experience Possible Solutions USB interface is USB peripherals not working are not working • • • • • • Super Speed USB 3.0 interface is slow Super Speed USB 3.0 peripherals working slowly or not working at all • Check that your computer is USB 3.0-capable. • Some computers have USB 3.0, USB 2.0, and USB 1.1 ports. Ensure that the correct USB port is used. • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Reboot the computer. Wireless USB peripherals stop working when a USB 3.0 device is plugged in Wireless USB peripherals responding slowly or only working as the distance between itself and its receiver decreases • Increase the distance between the USB 3.0 peripherals and the wireless USB receiver. • Position your wireless USB receiver as close as possible to the wireless USB peripherals. • Use a USB-extender cable to position the wireless USB receiver as far away as possible from the USB 3.0 port. Check that your monitor is turned On. Reconnect the upstream cable to your computer. Reconnect the USB peripherals (downstream connector). Switch Off and then turn On the monitor again. Reboot the computer. Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system. Troubleshooting | 59 Appendix WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance. Contact Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. • Online technical assistance — www.dell.com/support/monitors • Contacting Dell — www.dell.com/contactdell 60 | Appendix
Source Exif Data:
File Type : PDF File Type Extension : pdf MIME Type : application/pdf PDF Version : 1.6 Linearized : No Language : en Tagged PDF : Yes Format : application/pdf Creator : Dell Inc. Title : Dell P2717H Monitor User’s Guide Subject : User's Guide Description : User's Guide Producer : Acrobat Distiller 10.1.1 (Windows); modified using iTextSharp 5.1.3 (c) 1T3XT BVBA Create Date : 2016:05:04 10:44:19Z Creator Tool : FrameMaker 12.0 Modify Date : 2016:06:06 06:02:41-05:00 Page Mode : UseOutlines Page Count : 60 Author : Dell Inc. Keywords : esuprt_display_projector#esuprt_Display#Dell, P2717H#dell-p2717h-monitor#User's, Guide Productcode : dell-p2717h-monitor Typecode : ug Typedescription : User's Guide Languagecodes : en-us Sectioncode : Sectiondescription : Publishdate : 2016-06-06 00:00:00 Expirydate : 9999-09-09 00:00:00 Manualurl : http://downloads.dell.com/Manuals/all-products/esuprt_display_projector/esuprt_Display/dell-p2717h-monitor_User%27s%20Guide_en-us.pdf Readytocopy : false Futureproductindication : No Categorypathforfutureproducts : Businesskeywords : Filesize : 2605 Isrestricted : False Productpath : Creationdate : D:20160504104419Z Moddate : D:20160606051949-05'00'EXIF Metadata provided by EXIF.tools