Dell S2340m Monitor User's Guide User Manual En Us
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User Manual: Dell dell-s2340m Dell S2340M Monitor User's Guide
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Dell™ S2240M/S2340M Monitor User's Guide
About Your Monitor
Setting Up the Monitor
Operating the Monitor
Troubleshooting
Appendix
Notes, Cautions, Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2012 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are either trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries. ENERGY STAR is a registered trademark of the U.S. Environmental
Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model S2240Mc/S2340Mc
November 2012 Rev. A01
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About Your Monitor
Dell™ S2240M/S2340M Monitor User's Guide
Package Contents
Product Features
Identifying Parts and Controls
Monitor Specifications
Plug and Play Capability
LCD Monitor Quality & Pixel Policy
Maintenance Guidelines
Package Contents
Your monitor ships with all the components shown below. Ensure that you have received all the components and Contacting Dell™if anything is missing.
NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
Monitor
Stand Riser
Stand Base
Velcro Strap
Power Cable
Adapter Cable
VGA Cable
DVI-HDMI Dongle (Optional)
Notes: The image is for illustration purpose only and
appearance of the actual dongle included may vary.
Drivers and Documentation media
Quick Setup Guide
Product Information Guide
Product Features
The Dell™ S2240M/S2340M flat panel display has an active matrix, Thin-Film Transistor, Liquid Crystal Display. The monitor's features include:
S2240M: 54.61 cm (21.5 inches) viewable area display. 1,920 x 1,080 resolution, plus full-screen support for lower resolutions.
S2340M: 58.42 cm (23.0 inches) viewable area display. 1,920 x 1,080 resolution, plus full-screen support for lower resolutions.
Wide viewing angle to allow viewing from a sitting or standing position, or while moving from side-to-side.
Removable pedestal.
Plug and play capability if supported by your system.
On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
Software and documentation media which includes an information file (INF), Image Color Matching File (ICM), and product documentation.
Dell Display Manager included (comes in the CD attached with the monitor).
Security lock slot.
Dell Display Manager functionality.
ENERGY STAR compliant.
EPEAT™ Silver compliant.
RoHS compliant.
Identifying Parts and Controls
Front View
1. Function buttons (For more information, see Operating the Monitor)
2. Power On/Off button
3. Power LED indicator
Back View
Label Description Use
1Regulatory rating label Lists the regulatory approvals.
2DVI connector To connect your computer to the monitor using a DVI cable.
3VGA connector To connect your computer to the monitor using a VGA cable.
4Adapter connector To connect the monitor power cable using a 12V DC adapter for transition.
5Security lock slot Use a security lock with the slot to help secure your monitor.
6Barcode serial number label Refer to this label if you need to contact Dell for technical support.
7Cable clip For cable management.
8Stand release button To release stand from monitor.
Side View
Left view Right view
Bottom View
Monitor Specifications
The following sections give you information about the various power management modes and pin assignments for the various connectors of your monitor.
Power Management Modes
If you have VESA's DPM compliance display card or software installed in your PC, the monitor automatically reduces its power consumption when not in use.
This is referred to as Power Save Mode. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes
functioning. The following table shows the power consumption and signaling of this automatic power saving feature:
VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption
Normal operation Active Active Active White 23 W (Maximum) for S2240M
18 W (Typical) for S2240M
24 W (Maximum) for S2340M
19 W (Typical) for S2340M
Active-off mode Inactive Inactive Blank Amber Less than 0.5 W
Switch off - - - Off Less than 0.5 W
The OSD will only function in the normal operation mode. When any button except power button is pressed in Active-off mode, the following messages will be
displayed:
Activate the computer and monitor to gain access to the OSD.
NOTE: Dell S2240M/S2340M monitor is ENERGY STAR®-compliance.
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
** Maximum power consumption with max luminance and contrast.
Pin Assignments
15-pin D-Sub connector
Pin Number Monitor Side of the 15-pin Side Signal Cable
1 Video-Red
2 Video-Green
3 Video-Blue
4 GND
5 Self-test
6 GND-R
7 GND-G
8 GND-B
9DDC +5V
10 GND-sync
11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock
DVI Connector
Pin
Number 24-pin Side of the Connected Signal
Cable
1TMDS RX2-
2TMDS RX2+
3TMDS Ground
4 Floating
5 Floating
6DDC Clock
7DDC Data
8 Floating
9TMDS RX1-
10 TMDS RX1+
11 TMDS Ground
12 Floating
13 Floating
14 +5 V power
15 Self test
16 Hot Plug Detect
17 TMDS RX0-
18 TMDS RX0+
19 TMDS Ground
20 Floating
21 Floating
22 TMDS Ground
23 TMDS Clock+
24 TMDS Clock-
Plug and Play Capability
You can install the monitor in any Plug and Play compatible system. The monitor automatically provides the computer with its Extended Display Identification
Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations
are automatic. You can select different settings if required.
Flat Panel Specifications
Model number Dell S2240M monitor Dell S2340M monitor
Screen type Active matrix - TFT LCD Active matrix - TFT LCD
Panel Type IPS IPS
Screen dimensions 54.61 cm (21.5 inches) (21.5-inch viewable
image size) 58.42 cm (23 inches) (23-inch wide viewable
image size)
Preset display area:
Horizontal
Vertical
476.06 mm (18.76 inches)
267.78 mm (11.85 inches)
509.18 mm (20.05 inches)
286.41 mm (11.28 inches)
Pixel pitch 0.248 mm 0.265 mm
Viewing angle
Horizontal
Vertical
178 ° typical
178 ° typical
178 ° typical
178 ° typical
Luminance output 250 cd/m² (typical) 250 cd/m² (typical)
Contrast ratio 1,000 to 1 (typical) 1,000 to 1 (typical)
Dynamic Contrast Ratio 8,000,000 to 1 (typical) * 8,000,000 to 1 (typical) *
Faceplate coating Glare with hard-coating 3H Glare with hard-coating 3H
Backlight LED light bar system LED light bar system
Response Time 14 ms(typical)
7 ms(typical) with Overdrive 14 ms(typical)
7 ms(typical) with Overdrive
Color Depth 16.7 mil colors 16.7 mil colors
Color Gamut 82 % (typical) ** 82 % (typical) **
* Based on estimation.
** [S2240M/S2340M] color gamut (typical) is based on CIE1976 (82 %) and CIE1931 (72 %) test standards.
Resolution Specifications
Model number Dell S2240M monitor Dell S2340M monitor
Scan range
Horizontal
Vertical
30 kHz to 83 kHz (automatic)
56 Hz to 76 Hz (automatic)
30 kHz to 83 kHz (automatic)
56 Hz to 76 Hz (automatic)
Maximum preset resolution 1,920 x 1,080 at 60 Hz 1,920 x 1,080 at 60 Hz
Electrical Specifications
Model number Dell S2240M monitor Dell S2340M monitor
Video input signals Analog RGB: 0.7 Volts +/- 5 %, 75 ohm input
impedance Analog RGB: 0.7 Volts +/- 5 %, 75 ohm input
impedance
Synchronization input
signals
Separate horizontal and vertical synchronizations,
polarity-free TTL level, SOG (Composite SYNC on
green)
Separate horizontal and vertical synchronizations,
polarity-free TTL level, SOG (Composite SYNC on
green)
AC/DC
Adapter*
input
voltage /
frequency
/ current
Delta adapter ADP-40DD B: 100 VAC to 240 VAC / 50
Hz to 60 Hz + 3 Hz / 1.5 A (Max.), Lite-On adapter
PA-1041-71 : 100 VAC to 240 VAC / 50 Hz or 60 Hz +
3 Hz / 1.2 A (Max.)
Delta adapter ADP-40DD B: 100 VAC to 240 VAC / 50
Hz to 60 Hz + 3 Hz / 1.5 A (Max.), Lite-On adapter
PA-1041-71 : 100 VAC to 240 VAC / 50 Hz or 60 Hz +
3 Hz / 1.2 A (Max.)
output
voltage /
current OUTPUT: 12 VDC / 3.33 A OUTPUT: 12 VDC / 3.33 A
Inrush current 120 V: 30 A (Max.)
240 V: 60 A (Max.) 120 V: 30 A (Max.)
240 V: 60 A (Max.)
* Qualified Compatible AC/DC adapters:
CAUTION: To avoid damage to the monitor, use only the adapter designed for this particular Dell monitor.
Manufacturer Model Polarity
Delta ADP-40DD BA
Lite-On PA-1041-71TP-LF
This monitor comes equipped with a failsafe mechanism to shut down the monitor when a non-compliant power adapter is plugged in the DC socket.
The following message will be displayed when the monitor has detected that a wrong power adapter is used.
To avoid damage to the unit, user is strongly advised to use the original power adapter that comes packaged together with the monitor.
Preset Display Modes
The following table lists the preset modes for which Dell guarantees image size and centering:
S2240M:
Display Mode Horizontal Frequency
(kHz) Vertical Frequency
(Hz) Pixel Clock (MHz) Sync Polarity
(Horizontal/Vertical)
VESA, 720 x 400 31.5 70.0 28.3 -/+
VESA, 640 x 480 31.5 60.0 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.0 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1,024 x 768 48.4 60.0 65.0 -/-
VESA, 1,024 x 768 60.0 75.0 78.8 +/+
VESA, 1,152 x 864 67.5 75.0 108.0 +/+
VESA, 1,280 x 1,024 64.0 60.0 108.0 +/+
VESA, 1,280 x 1,024 80.0 75.0 135.0 +/+
VESA, 1,920 x 1,080 67.5 60.0 148.5 +/+
S2340M:
Display Mode Horizontal Frequency
(kHz) Vertical Frequency
(Hz) Pixel Clock (MHz) Sync Polarity
(Horizontal/Vertical)
VESA, 720 x 400 31.5 70.0 28.3 -/+
VESA, 640 x 480 31.5 60.0 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.0 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1,024 x 768 48.4 60.0 65.0 -/-
VESA, 1,024 x 768 60.0 75.0 78.8 +/+
VESA, 1,152 x 864 67.5 75.0 108.0 +/+
VESA, 1,280 x 1,024 64.0 60.0 108.0 +/+
VESA, 1,280 x 1,024 80.0 75.0 135.0 +/+
VESA, 1,920 x 1,080 67.5 60.0 148.5 +/+
Physical Characteristics
The following table lists the monitor's physical characteristics:
Model Number Dell S2240M monitor Dell S2340M monitor
Connector type D-subminiature, blue connector;
DVI
D-subminiature, blue connector;
DVI
Signal cable type Analog: attachable, D-Sub, 15 pins, shipped
detached from the monitor Analog: attachable, D-Sub, 15 pins, shipped
detached from the monitor
Dimensions: (with stand)
Height
Width
Depth
380.28 mm (14.97 inches)
499.10 mm (19.65 inches)
175.80 mm (6.92 inches)
398.90 mm (15.70 inches)
532.20 mm (20.95 inches)
175.80 mm (6.92 inches)
Dimensions: (without stand)
Height
Width
Depth
297.60 mm (11.72 inches)
499.10 mm (19.65 inches)
37.80 mm (1.49 inches)
316.20 mm (12.45 inches)
532.20 mm (20.95 inches)
37.80 mm (1.49 inches)
Stand dimensions:
Height
Width
Depth
137.10 mm (5.40 inches)
175.80 mm (6.92 inches)
175.80 mm (6.92 inches)
137.10 mm (5.40 inches)
175.80 mm (6.92 inches)
175.80 mm (6.92 inches)
Weight:
Weight with packaging
4.60 kg (10.14 lb)
4.95 kg (10.91 lb)
Weight with stand assembly, cables,
adapter, and dongle 3.69 kg (8.14 lb) 3.91 kg (8.62 lb)
Weight of stand assembly 0.60 kg (1.32 lb) 0.60 kg (1.32 lb)
Environmental Characteristics
The following table lists the environmental conditions for your monitor:
Model Number Dell S2240M monitor Dell S2340M monitor
Temperature
Operating
Non-operating
0 ° C to 40 ° C (32 ° F to 104 ° F)
Storage: -20 ° C to 60 ° C (-4 ° F to 140 ° F)
Shipping: -20 ° C to 60 ° C (-4 ° F to 140 ° F)
0 ° C to 40 ° C (32 ° F to 104 ° F)
Storage: -20 ° C to 60 ° C (-4 ° F to 140 ° F)
Shipping: -20 ° C to 60 ° C (-4 ° F to 140 ° F)
Humidity
Operating
Non-operating
10 % to 80 % (non-condensing)
Storage: 5 % to 90 % (non-condensing)
Shipping: 5 % to 90 % (non-condensing)
10 % to 80 % (non-condensing)
Storage: 5 % to 90 % (non-condensing)
Shipping: 5 % to 90 % (non-condensing)
Altitude
Operating
Non-operating
5,000 m (16,405 ft) max
12,192 m (40,000 ft) max
5,000 m (16,405 ft) max
12,192 m (40,000 ft) max
Thermal dissipation 78.43 BTU/hour (maximum)
61.38 BTU/hour (typical)
81.84 BTU/hour (maximum)
64.79 BTU/hour (typical)
LCD Monitor Quality & Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a
fixed pixel that appears as an extremely tiny dark or bright discolored spot. When the pixel remains permanently lit, it is known as a "bright dot". Wh en the
pixel remains black, it is known as a "dark dot".
In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered
normal and within competitive standards. For more information, see Dell Support site at: support.dell.com.
Maintenance Guidelines
Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning the monitor.
CAUTION: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:
To clean your antistatic screen, slightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for
the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
Use a slightly dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.
If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
Handle your monitor with care as a darker-colored monitor may scratch and show white scuff marks more than a lighter-colored monitor.
To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.
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Setting Up the Monitor
Dell™ S2240M/S2340M Monitor User's Guide
Attaching the Stand
Connecting Your Monitor
Organizing Your Cables
Removing the Monitor Stand
Attaching the Stand
NOTE: The stand base and stand riser are detached when the monitor is shipped from the factory.
1. Assemble the stand riser to stand base.
a. Attach the stand riser to the stand base.
b. Tighten the screw clockwise located on the base.
2. Attach the stand assembly to the monitor:
a. Place the monitor on a soft cloth or cushion near the edge of desk.
b. Align the stand assembly bracket to the monitor groove.
c. Insert the bracket towards monitor until it locks in place.
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.
To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable.
2. Connect the blue (analog VGA) or DVI display connector cable to the corresponding video port on the back of your
computer. Do not use both cables on the same computer. Use both the cables only when they are connected to two
different computers with appropriate video systems.
Connecting the Blue VGA Cable
Connecting the monitor with DVI
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, organize all cables as shown below:
1. Insert cables into cable clip.
2. Tie the cables together using the velcro strap that shipped with your monitor.
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Operating the Monitor
Dell™ S2240M/S2340M Monitor User's Guide
Using the Right Side Panel Controls
Using the On-Screen Display (OSD) Menu
Setting the Maximum Resolution
Using the Tilt
Power On the Monitor
Press the button to turn on the monitor.
Using the Right Side Panel Controls
Use the keys on the Right side of the monitor to adjust the image settings.
Right side panel Key Description
A
Preset modes
Use the Preset modes key to choose from a list of preset color modes. See Using the OSD Menu.
B
Brightness / Contrast
Use the Brightness / Contrast key to direct access to the "Brightness" and "Contrast" control menu.
C
Menu
Use the Menu key to open the on-screen display (OSD).
D
Use the Exit key to exit on-screen display (OSD) from menu and sub-menus.
Exit
Right side panel Key
Use the keys on the Right side of the monitor to adjust the image settings.
Right side panel Key Description
A
Up
Use the Up key to adjust (increase ranges) items in the OSD menu.
B
Down
Use the Down key to adjust (decrease ranges) items in the OSD menu.
C
OK
Use the OK key to confirm your selection.
D
Back
Use the Back key to go back to the previous menu.
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also
saved if you change the settings and then wait for the OSD menu to disappear.
1. Press the button to open the OSD menu and display the main menu.
Main Menu
2. Press the and buttons to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted.
3. To select the highlighted item on the menu press the button again.
4. Press the and buttons to select the desired parameter.
5. Press the button to enter the slide bar and then use the or buttons, according to the indicators on the menu, to make your changes.
6. Select the to return to previous menu without accepting current settings or to accept and return to previous menu.
The table below provides a list of all the OSD menu options and their functions.
Icon Menu and Submenus Description
Energy Use This meter shows the energy level being consumed by the monitor in real time.
BRIGHTNESS/CONTRAST Use the Brightness and Contrast menu to adjust the Brightness/Contrast.
Brightness Allows you to adjust the brightness or luminance of the backlight.
Press the key to increase brightness and press the key to decrease brightness (min 0 ~ max 100).
Contrast Allows you to adjust the contrast or the degree of difference between darkness and lightness on the monitor screen. Adjust brightness
first, and adjust contrast only if you need further adjustment.
Press the key to increase contrast and press the key to decrease contrast (min 0 ~ max 100).
AUTO ADJUST Use this key to activate automatic setup and adjust menu. The following dialog appears on a black screen as the monitor self-adjusts to
the current input:
Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your
monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Image Settings.
NOTE: Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables.
INPUT SOURCE Use the Input Source menu to select between different video signals that may be connected to your monitor.
Auto Select Select Auto Select to scan for available input signals.
VGA Select VGA input when you are using the analog (VGA) connector. Push to select the VGA input source.
DVI Select DVI input when you are using the Digital (DVI) connector. Push to select the DVI input source.
COLOR SETTINGS Use the Color Setting menu to adjust the monitor's color settings.
Input Color Format Allows you to set the video input mode to:
RGB: Select this option if your monitor is connected to a computer or DVD player using the DVI cable.
YPbPr: Select this option if your DVD player supports only YPbPr output.
Preset Modes Allows you to choose from a list of preset color modes.
Standard: Loads the monitor's default color settings. This is the default preset mode.
Multimedia: Loads color settings ideal for multimedia applications.
Movie: Loads color settings ideal for movies.
Game: Loads color settings ideal for most gaming applications.
Text: Loads color settings ideal for office environment.
Warm: Increases the color temperature. The screen appears warmer with a red/yellow tint.
Cool: Decreases the color temperature. The screen appears cooler with a blue tint.
Custom Color: Allows you to manually adjust the color settings. Press the and keys to adjust the Red, Green, and Blue
values and create your own preset color mode.
In the Movie preset mode:
Hue Allows you to adjust the skin tone of the image. Use or to adjust the hue from '0' to '100'.
Saturation Allows you to adjust the color saturation of the image. Use or to adjust the saturation from '0' to '100'.
Demo Mode You can launch the Demo Mode to identify the monitor display difference between Normal and Enhanced.
Image Enhance The function will enhance the contours of the image.
Reset Color Settings Resets your monitor's color settings to the factory defaults.
DISPLAY SETTINGS Use the Displays Settings menu to adjust the monitor's display settings.
Aspect Ratio Adjusts the image ratio as Wide 16:9, 4:3, or 5:4.
NOTE: Wide 16:9 adjustment is not required at maximum preset resolution 1920 x 1080.
Horizontal Position Use the or buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+).
Vertical Position Use the or buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+).
Sharpness This feature can make the image look sharper or softer. Use or to adjust the sharpness from '0' to '100'.
Pixel Clock
The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. Use or buttons to adjust for best
image quality.
Phase If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine),
again.
Dynamic Contrast Allows you to increase the level of contrast to provide sharper and more detailed image quality.
NOTE: Dynamic Contrast is not available (greyed out) in Energy Smart modes.
Reset Display Settings Select this option to restore default display settings.
OTHER SETTINGS Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen,
and so on.
Language Allows you to set the OSD display to one of six languages: English, Spanish, French, German, Simplified Chinese, or Japanese.
Menu Transparency Allows you to adjust the OSD background from opaque to transparent.
Menu Timer Allows you to set the time for which the OSD remains active after you press a key on the monitor.
Use the and keys to adjust the slider in 1 second increments, from 5 to 60 seconds.
Menu Lock Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All buttons are locked.
NOTE:
Lock function – Either soft lock (through the OSD menu) or hard lock (press and hold the button above the power button for 10
seconds)
Unlock function– Only hard unlock (press and hold the button above the power button for 10 seconds)
Energy Smart Dynamic dimming activated (The Dynamic dimming feature automatically reduces the screen-brightness level when the displayed image
contains a high proportion of bright areas).
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows a software on your computer to adjust the monitor display settings like the
brightness, color balance etc.
Enable (Default): Optimizes the performance of your monitor and provides a better customer experience.
Disable: Disables the DDC/CI option and the following message appears on the screen.
LCD Conditioning This feature will help reduce minor cases of image retention.
If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image retention. Using the LCD
Conditioning feature may take some time. LCD Conditioning feature cannot remove severe cases of image retention or burn-in.
NOTE: Use LCD Conditioning only when you experience a problem with image retention.
The below warning message appears once user selects “Enable" LCD Conditioning.
Factory Reset Resets all OSD settings to the factory preset values.
Personalize Select this option allows you to set two shortcut keys.
Shortcut Key 1 User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Input Source", "Aspect Ratio" and set as shortcut key.
Shortcut Key 2 User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Input Source", "Aspect Ratio" and set as shortcut key.
Reset Personalize Allows you to restore shortcut key to the default setting.
OSD Warning Messages
When the monitor does not support a particular resolution mode you will see the following message:
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the horizontal and
vertical frequency ranges addressable by this monitor. Recommended mode is 1,920 x 1,080.
When the Energy Smart or Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is
disabled.
You will see the following message before the DDC/CI function is disabled.
When the monitor enters the Power Save mode, the following message appears:
Activate the computer and wake up the monitor to gain access to the OSD.
If you press any button other than the power button the following messages will appear depending on the selected input:
If VGA or DVI cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode in 5 minutes if left at this state.
or
See Troubleshooting for more information.
Setting the Maximum Resolution
To set the Maximum resolution for the monitor:
Windows XP:
1. Right-click on the desktop and select Properties.
2. Select the Settings tab.
3. Set the screen resolution to 1920 x 1080.
4. Click OK.
Windows Vista® ,Windows® 7 ,Windows® 8:
1. For Windows® 8 only, select the Desktop tile to switch to classic desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the Dropdown list of the Screen resolution and select 1920 x 1080.
4. Click OK.
If you do not see 1920 x 1080 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures.
If you have a Dell desktop or portable computer:
Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
Go to the support site for your computer and download the latest graphic drivers.
Go to your graphics card website and download the latest graphic drivers.
Using the Tilt
Tilt
With the stand assembly, you can tilt the monitor for the most comfortable viewing angle.
NOTE: The stand base is detached when the monitor is shipped from the factory.
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Troubleshooting
Dell™ S2240M/S2340M monitor
Self-Test
Built-in Diagnostics
In-Store Demo
Common Problems
Product Specific Problems
WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue
connector) cables from the back of computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.
While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll
through the screen.
or
4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. The monitor will enter Power Save Mode
in 5 minutes if left at this state.
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning
properly.
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or
with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
3. Press and hold the Button 1 and Button 4 on the right side panel simultaneously for 2 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 4 on the right side panel again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text screens. The test is complete when the text screen appears. To exit,
press the Button 4 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
In-Store Demo
To enter InStore OSD Mode
All cables detached/disconnected. Monitor in “On” mode. Press and hold “menu” (Button 4) + “up” (Button 2) for 5 seconds
To exit InStore OSD Mode
Press power button once If power is cut off during demo, resume the demo after power is restored.
Common Problems
The following table contains general information about common monitor problems you might encounter and the possible solutions.
Common Symptoms What You Experience Possible Solutions
No Video/Power LED off No picture Ensure that the video cable connecting the monitor and the computer is properly connected
and secured.
Verify that the power outlet is functioning properly using any other electrical equipment.
Ensure that the power button is depressed fully.
No Video/Power LED on No picture or no brightness Increase brightness & contrast controls via OSD.
Perform monitor self-test feature check.
Check for bent or broken pins in the video cable connector.
Ensure that the correct input source is selected via the INPUT SOURCE menu.
Run the built-in diagnostics.
Poor Focus Picture is fuzzy, blurry, or
ghosting Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Eliminate video extension cables.
Reset the monitor to Factory Settings.
Change the video resolution to the correct aspect ratio (16:9).
Shaky/Jittery Video Wavy picture or fine
movement Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Reset the monitor to Factory Settings.
Check environmental factors.
Relocate the monitor and test in another room.
Missing Pixels LCD screen has spots Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
support.dell.com.
Stuck-on Pixels LCD screen has bright
spots Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
support.dell.com.
Brightness Problems Picture too dim or too
bright Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.
Geometric Distortion Screen not centered
correctly Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.
NOTE: When using 'DVI-D', the positioning adjustments are not available.
Horizontal/Vertical Lines Screen has one or more
lines Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check and determine if these lines are also in self-test
mode.
Check for bent or broken pins in the video cable connector.
NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not available.
Synchronization Problems Screen is scrambled or
appears torn Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check to determine if the scrambled screen appears in
self-test mode.
Check for bent or broken pins in the video cable connector.
Restart the computer in the safe mode.
Safety-Related Issues Visible signs of smoke or
sparks Do not perform any troubleshooting steps.
Contact Dell immediately.
Intermittent Problems Monitor malfunctions on &
off Ensure that the video cable connecting the monitor to the computer is properly connected
and is secured.
Reset the monitor to Factory Settings.
Perform monitor self-test feature check to determine if the intermittent problem occurs in
self-test mode.
Missing Color Picture missing color Perform monitor self-test feature check.
Ensure that the video cable connecting the monitor to the computer is properly connected
and is secured.
Check for bent or broken pins in the video cable connector.
Wrong Color Picture color not good Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color
Settings OSD if the Color Management is turned off.
Change the Input Color Format to RGB or YPbPr in Color settings OSD.
Image retention from a
static image left on the
monitor for a long period of
time
Faint shadow from the
static image displayed
appears on the screen
Use the Power Management feature to turn off the monitor at all times when not in use (for
more information, see Power Management Modes).
Alternatively, use a dynamically changing screensaver.
Product Specific Problems
Specific Symptoms What You Experience Possible Solutions
Screen image is too small Image is centered on screen,
but does not fill entire
viewing area
Reset the monitor to Factory Settings.
Cannot adjust the monitor
with the buttons on the front
panel
OSD does not appear on the
screen Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.
Check if the OSD menu is locked. If yes, press and hold key for 10 seconds to
unlock. See Menu Lock.
No Input Signal when user
controls are pressed No picture, the LED light is
white. When you press "up",
"down" or "Menu" key, the
message " No input signal"
will appear.
Check the signal source. Ensure the computer is not in the power saving mode by
moving the mouse or pressing any key on the keyboard.
Check whether the signal cable is plugged in properly. Re-plug the signal cable if
necessary.
Reset the computer or video player.
The picture does not fill the
entire screen The picture cannot fill the
height or width of the screen Due to different video formats (aspect ratio) of DVDs, the monitor may display in full
screen.
Run the built-in diagnostics.
NOTE: When choosing DVI-D mode, the Auto Adjust function is not available.
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Appendix
Dell™ S2240M/S2340M Monitor User's Guide
Safety Instructions
FCC Notice (U.S. Only) and Other Regulatory Information
Contacting Dell
WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in
exposure to shock, electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received including interference that may cause undesired operation
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or
Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and
some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Visit support.dell.com.
2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.
3. Click Contact Us on the left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.
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