Delonghi Magnifica Esam 3300 Instruction Manual EN 5713215511

Delonghi-Magnifica-Esam-3300-Owners-Manual delonghi-magnifica-esam-3300-owners-manual

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4
Coffee has been used to factory test the appliance and it is, therefore, completely normal for there to
be traces of coffee in the mill. This appliance is, however, guaranteed to be new.

Important safeguards

… … … … … … … … … … … … … … … … … … … …5

1

Description of the appliance (see page 3)

… … … … … … … … … … … … …6

2

Safety warnings … … … … … … … … … … … … … … … … … … … … … …7

3

Installation … … … … … … … … … … … … … … … … … … … … … … … …7

4

Preparing the coffee maker

… … … … … … … … … … … … … … … … … …8

4.1 Filling the water tank … … … … … … … … … … … … … … … … … … …8
4.2 Filling the container with coffee beans

… … … … … … … … … … … … …8

4.3 Using the coffee maker for the first time

… … … … … … … … … … … … …8

5

Preparing coffee (using coffee beans) … … … … … … … … … … … … … … …9

6

Regulating the coffee mill

7

Preparing espresso/coffee with ground coffee (instead of beans)

8

Producing Hot Water … … … … … … … … … … … … … … … … … … … …12

9

Preparing cappuccinos (using steam)

… … … … … … … … … … … … … … … … … …11
… … … … …12

… … … … … … … … … … … … … …13

10 Cleaning and maintenance … … … … … … … … … … … … … … … … … …14
10.1 Cleaning the coffee maker
10.2 Cleaning the infuser

… … … … … … … … … … … … … … … …14

… … … … … … … … … … … … … … … … … …15

10.3 Descaling … … … … … … … … … … … … … … … … … … … … … …16
10.4 Setting the water hardness

… … … … … … … … … … … … … … … …17

11 Meaning of the normal operation indicator lights
12 Troubleshooting

… … … … … … … … … …18

… … … … … … … … … … … … … … … … … … … … …19

13 Problems that can be resolved before calling the service center
Limited warranty

… … … … … …20

… … … … … … … … … … … … … … … … … … … … …22

OPERATING INSTRUCTIONS

5
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be followed, including the following:
• Read all instructions.
• Do not touch hot surfaces. Use handles and knobs.
• To protect against fire, electrical shock and personal injury, do not immerse cord, plug or appliance
in water or other liquid.
• Never allow the appliance to be used by children.
• Unplug from the outlet when not in use and before cleaning. Allow to cool before fitting or taking
off parts, and before cleaning the appliance.
• Do not operate with a damaged cord or plug, or after the appliance malfunctions, or has been
damaged in any manner. Return the appliance to the nearest authorized service facility for examination, repair or adjustment.
• The use of accessory attachments or spare parts not recommended by the appliance manufacturer
may result in fire, electrical shock or personal injury.
• Do not use outdoors.
• Do not let the cord hang over the edge of the table or counter, or touch hot surfaces.
• Do not place on or near a hot gas or electrical burner, or in a heated oven.
• Plug cord into the wall outlet. To disconnect, turn any control to “off”, then remove plug from wall
outlet.
• Do not use the appliance for other than the intended use. This appliance is to be utilized for domestic use only. Any other use is to be considered improper and therefore, dangerous.
WARNING: To reduce the risk of fire or electric shock, do not remove the cover.
No user serviceable parts inside. Repair should be done by authorized service personnel only!

SAVE THESE INSTRUCTIONS
THIS PRODUCT IS FOR HOUSEHOLD USE ONLY

SHORT CORD INSTRUCTIONS
-

A short power cord is provided to reduce risks resulting from becoming entangled in or tripping
over a longer cord.

-

Longer, detachable power supply cords or extension cords are available and may be used if care is
exercised in their use.

-

If an extension cord is used, the marked electrical rating should be at least as great as the electrical
rating of the appliance. If the appliance is provided with 3- wire, grounding type cord, the extension
should be a GROUNDING TYPE 3 - WIRE CORD. The longer cord should be arranged so that it will
not drape over the counter-top or table top where it can be pulled on by children or tripped over.

-

Your product is equipped with a polarized alternating current line plug (a plug having one blade
wider than the other). This plug will fit into the power outlet only one way. This is a safety feature. If
you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug should still fail
to fit, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the
polarized plug.

OPERATING INSTRUCTIONS

6
1. DESCRIPTION OF THE APPLIANCE (SEE PAGE 3)
A. Cup warmer tray

L. Central lid for the ground coffee

B. Steam knob

M. Infuser

C. Steam spout

N. Power cable

D. Patented Cappuccino System Frother (Milk
Frother)

O. Removable Milk Frother Body

E. Water tank (removable)

Q. Measuring scoop for pre-ground coffee

F. Cup support tray

R. Coffee grounds container (removable)

G. Drip tray (removable)

S. Grinding coarseness regulator

H. Service door

T. Coffee bean container

I.

Coffee spout, adjustable in height

P. Removable Steam Nozzle

U. Compartment for measuring scoop

J. Control panel

V. Ground coffee funnel

K. Bean container lid

W. Mobile drawer

1

2 3 45 67

8

9

16 15 14 13 12
Control panel
1) On/off button
2) 1 cup and coffee temperature ready light
3) One cup button
4) 2 cup and coffee temperature ready light
5) Two cup button
6) Hot water or steam indicator light
7) Hot water selection button
8) Coffee quantity selector dial (short, normal or
long)

OPERATING INSTRUCTIONS

11 10

9) Coffee flavor dial (for weak, normal or strong
coffee)
10) Rinse and decalcification button
11) Ground coffee button (disables the coffee
grinder)
12) Ground coffee light (coffee grinder disabled)
13) Decalcification warning light
14) General warning indicator light
15)Grounds container indicator light (full/missing)
16) Water indicator light (empty/missing)

7
2 SAFETY WARNINGS

3 INSTALLATION

CAREFULLY READ AND KEEP THESE INSTRUCTIONS!

• After unpacking, make sure the appliance is
complete and undamaged. If in doubt, do not
use it. Contact professionally qualified personnel.
• Packing elements (plastic bags, polystyrene
etc) must not be left within reach of children as
they may represent a hazard.
• Place the appliance on a work surface far
away from water taps, basins and sources of
heat.
• After having positioned the appliance on the
work bench, make sure that there is a free
space of around 2 in. between the surfaces
of the appliance and the side and rear walls
and a free space of at least 8 in. above the
coffee maker.
• Never install the machine in environments
where the temperature may reach freezing or
below freezing temperatures (the appliance
could be damaged if the water freezes).
• Check that the voltage of the mains power
supply corresponds to the value indicated on
the appliance’s rating plate. Only connect the
appliance to a power outlet with a minimum
rating of 10A that is properly grounded. The
manufacture is not liable for possible accidents caused by failure to do so.
• If the power outlet does not match the plug on
the appliance, have the outlet replaced with a
suitable type by qualified personnel.
• The power cable for this appliance must not
be replaced by the user as this operation
requires operation requires the use of special
tools. If the cable is damaged or requires
replacing, contact an authorized service center only to avoid all risks.
• The water hardness should be set as soon as
possible, following the procedure described in
chapter 10.4.

• This machine is designed to “make espresso
coffee” and "hot drinks". Be careful to avoid
scalding from the water and steam jets or by
using the machine incorrectly.
• This appliance is for household use only. All
other use is considered improper and consequently dangerous.
• The manufacturer is not liable for damage
caused by improper, incorrect or unreasonable use of the appliance.
• During operation, do not touch the hot surfaces of the appliance. Use the knobs or handles.
• Do not touch the appliance with damp hands
or feet.
• Do not allow children or unfit persons to use
the appliance unsupervised.
• Do not allow children to play with the appliance.
• In the event of breakdown or faulty operation,
turn the appliance off and do not tamper with
it. For repairs, contact a technical service center authorized by the manufacturer only.
Request that only original spare parts be used.
Failure to respect the above may compromise
the safety of the appliance.

OPERATING INSTRUCTIONS

8
To correctly learn how to use the machine, when starting it for the first
time, carefully follow the step-by-step instructions described in the following paragraphs.
4 PREPARING THE COFFEE MAKER

4.1 FILLING THE WATER TANK
• Remove the water tank (Fig.1), rinse it and fill it with fresh water, never
exceeding the MAX line. When removing the tank, the milk frother
must always be positioned towards the center of the machine, otherwise the tank cannot be removed.
• Replace the tank, pushing it all the way in.

Fig.1

4.2 FILLING THE CONTAINER WITH COFFEE BEANS
• Open the lid on the coffee bean container (Fig.2).
• Fill the container with coffee beans.
• Close the lid.
WARNING: To avoid malfunctions, never fill with ground coffee,
freeze-dried coffee or caramelized beans, or other objects that may
damage the machine.

Fig.2
4.3 USING THE COFFEE MAKER FOR THE FIRST TIME
1. Check that the water tank is full and the power cable is plugged into the
power outlet.
2. Move the milk frother towards the outside and place a cup underneath
(Fig.3). Then turn the machine on by pressing the
button (Fig.4).
3. IMMEDIATELY AFTER, WITHIN A MAXIMUM OF 30 SECONDS, turn the
steam knob counter-clockwise until it stops (Fig.5) (it is normal for the
machine to make some noise).
4. After few seconds, a little water will release from the milk frother. When
the cup is 1/3 full, turn the steam knob half a turn clockwise (Fig.6) to terminate the flow of water.t.
5. Wait for the
and
lights to stop flashing. The flashing lights indicate the machine is preheating. Before the lights stop flashing the
machine will automatically perform a rinse cycle and a little hot water will
release from the coffee spouts and collect in the drip tray. Once the lights
illuminate steadily, the machine has reached the ideal temperature for
making coffee.
Tip: for a hotter short coffee (less than 2 oz.); first fill the cup with the hot rinsing water. Then leave it inside for a few seconds (before emptying it) so as to
pre-heat the cup.
6. At this point, the machine is ready for use.

Fig.3

Fig.4

OPERATING INSTRUCTIONS

9
5 PREPARING COFFEE (USING COFFEE BEANS)
1) Before preparing the coffee, always make sure that the green and
lights are steady and the water tank and coffee bean container are full.
2) Adjust the coffee flavor dial (Fig. 7) to set the desired taste of the coffee.
Turning the knob clockwise increases the quantity of coffee beans that
the machine will grind, and thus makes the taste of the coffee stronger.
When using the machine for the first time, the correct position of the
knob can be found by trial and error. Make sure not to turn it too far
clockwise, otherwise the coffee will be delivered too slowly (in drips), in
particular when preparing two cups of coffee.
3) Adjust the coffee quantity selector dial (Fig. 8) to set the quantity of
coffee required. Turning the knob clockwise makes a longer coffee.
When using the machine for the first time, the correct position of the
knob can be found by trial and error.
4) Place one cup under the coffee spout to make 1 coffee (Fig. 9) or 2
cups for 2 coffees (Fig. 10). For a creamy coffee, lower the coffee
spout to bring them as close to the cups as possible (Fig. 11).
5) Press the button (Fig. 12) to make one cup of coffee or the
button (Fig. 13) to make 2 coffees. At this point the machine grinds
the beans, runs a short pre-infusion cycle, a pause and then completes the delivery.
Once the desired quantity has been reached, the machine automatically stops delivering the coffee and discharges the grounds into the
coffee grounds container.
6) After a few seconds, when both the green and
indicator lights
are steady, another coffee can be made.
7) To switch the machine off, press the
button. (Before switching off, the
machine automatically runs a rinse cycle: a little hot water runs out of the
spout and is collected in the drip tray underneath - be careful, to avoid
scalds ). If the machine is not switched off using the
button, it will switch
itself off and run a brief rinse cycle 3 hours after the last operation.

Fig.5

Fig.6

NOTE 1: If the coffee is delivered a drop at a time or not at all, turn the grinding coarseness regulator (fig. 17) one click clockwise (see section 6). Turn a
click at a time until the coffee is delivered satisfactorily.
NOTE 2: If the coffee is delivered too fast and is not creamy enough, turn the coffee flavor dial (fig. 7) clockwise. Proceed by trial and error to find the correct position of the dial. Make sure not to turn the dial too far clockwise, otherwise the
delivery may become too slow (in drops), in particular when making two cups of
coffee. If, after several coffees, the cream is still not satisfactory, also turn the grinding coarseness regulator (Fig. 17) one click counter-clockwise (see section 6).
NOTE 3: Tips on making hotter coffee:
1) If, when the machine has just been turned on, a short cup of coffee is required
(less than 2 oz), use the hot rinsing water to pre-heat the cups (see suggestion in
section 4.3, point 5). If, on the other hand, more than 2-3 minutes have elapsed
since the last coffee was made, before preparing another coffee the infuser must
be pre-heated, pressing the
button (Fig. 14).

Fig.7

Fig.8

OPERATING INSTRUCTIONS

10
Run off the water into the underlying drip tray or alternatively use this water to fill
(and then empty) the cup to be used for the coffee, so as to pre-heat it.
2) Unless preheated, do not use cups that are too thick, as they will absorb too much
heat.
3) Use cups that have been previously heated by rinsing them with hot water or
alternatively by leaving them for at least 20 minutes on the cup warmer tray on top
of the machine with the appliance on.
NOTE 4: while the machine is making the coffee, the delivery can be stopped
at any time by pressing the button (Fig. 12) or
button (Fig. 13), as previously selected.
NOTE 5: as soon as delivery is complete, to increase the quantity of coffee,
simply press and hold the
button (Fig. 12) or
button (Fig. 13), as previously selected, until the desired quantity is reached (this operation must be
performed within 3 seconds from when coffee delivery from the spouts ceases).

Fig.9

NOTE 6: when the
indicator light comes on (section 12, point 1), the water
tank must be filled, otherwise the coffee cannot be made. The water tank can
only be removed if the milk frother is first positioned towards the center of the
machine. (It is normal for there to be a little water left in the tank when the
indicator light comes on).
NOTE 7: the machine counts the number of cups of coffee made. Each 14 single
cups (or 7 double cups), the
light switches on steady (section 12 point 3), warning the user that the grounds container is full and must be emptied and cleaned. Until
the grounds container has been cleaned, the light will remain on and the machine
cannot deliver coffee. To clean the container, open the service door on the front
(pulling the handle, Fig. 15), the
light flashes (see section 12, point 9); remove the
drip tray (Fig. 16), empty and clean. Empty and carefully clean the grounds container, making sure to remove all the residue that may be deposited on the bottom. Also,
dry off any condensation that may have formed that may have formed inside the
machine under the drip tray. IMPORTANT: when removing the drip tray, the
grounds container MUST be emptied, even if it is not completely full. If this is not
done, when making your next coffee, the grounds the grounds container may fill
over the maximum level and block the machine.

Fig.10

NOTE 8: the grinder in the coffee maker may become worn over time and consequently the coffee will change taste as it is ground more coarsely.
To resolve this problem, re-set the grinding coarseness by adjusting the regulator
(Fig. 17) one click counter-clockwise (as described in chap. 6).
NOTE 9: if the machine is not used for a long period, the infuser must be
cleaned, as described in section 10.2.

Fig.11

NOTE 10: while the machine is delivering coffee, never remove the water tank. If it
is removed, the machine will not be able to make the coffee and the "
" indicator light will flash. If you try to make another coffee, the machine becomes noisy
and does not make the coffee. To reset the machine, turn the steam knob counterclockwise as far as it will go and run off water from the milk frother for a few seconds.

Fig.12

OPERATING INSTRUCTIONS

11
When using the machine for the first time, 4-5 cups of coffee need to
be made before the machine starts to give satisfying results.
If the machine malfunctions, do not contact the service center right away.
The problems can almost always be resolved by following the instructions
indicated in sections 12 and 13. If this is not the case, or for further
explanations, contact customer service by calling the number listed in the
warranty or visit www.delonghi.com for a list of service centers near you.
(U.S. and Canada).
Fig.13

6 ADJUSTING THE COFFEE GRINDER
The coffee grinder must not be adjusted, at least initially, as it has already
been factory preset to deliver the correct quantities of coffee.
Nonetheless, after having made the first coffees, if delivery is too fast or
too slow (in drips), the grinding coarseness regulator can be adjusted
(Fig. 17). Turning one click (one number) clockwise achieves faster delivery
of the coffee (without drips).
Turning one click counter-clockwise slows down delivery giving a creamier
appearance to the coffee.
These adjustments will only be evident after the delivery of at least 2 cups
of coffee.
The grinding coarseness regulator must only be turned when the coffee
grinder is running.

Fig.14

Turn counter-clockwise for finer ground
coffee and consequently slower delivery
and a creamier appearance.

Turn clockwise for coarser ground coffee
and consequently faster delivery (not a
drop at a time).
Fig.15
NOTE 1: Coffee has been used to factory
test the appliance and it is , therefore, completely normal for there to be traces of coffee
in the grinder (mill). This appliance is, however, guaranteed to be new.

Fig.17

Fig.16

OPERATING INSTRUCTIONS

12
7 PREPARING ESPRESSO COFFEE WITH GROUND COFFEE (INSTEAD OF
BEANS)
1. Press the
button to select the ground coffee function (Fig. 18).
The ground coffee light will illuminate indicating the function has
been the function has been selected and the coffee grinder has
been disabled.
2. Lift the lid in the center, place one measuring scoop of ground coffee
in the funnel (see fig. 19) and proceed as described in section 5.
Note: You can make just one coffee at a time by pressing the
button.
NOTE 1: Never add the ground coffee when the machine is off,
to prevent it from spilling inside the machine.

Fig.18

NOTE 2: Never add more than 1 measure, otherwise either the
machine will not make the coffee and the pre-ground coffee will
be lost inside the machine, dirtying it, or the coffee will be run off
in drips.

NOTE 3: When measuring the quantity of coffee to be added, use
the measuring scoop supplied only.

Fig.19

NOTE 4: Only use ground coffee for espresso espresso coffee
makers. Do not use not use coffee beans, freeze-dried coffee or
other materials that may damage the machine.
NOTE 5: If you add more than one measure of pre-ground coffee
and the funnel blocks, use a plastic knife to push the coffee down
(Fig. 20), then remove and clean the infuser and the machine, as
described in section 10.2 "Cleaning the infuser".
3. Once the coffee has been delivered, to make coffee using the
beans again, deactivate the ground coffee function by pressing the
button again (the light goes off and the coffee grinder is
enabled for operation again).
8 HOT WATER DELIVERY
• Always make sure the green
and
lights are on steady.
• Turn the cappuccino frother towards the outside of the machine (Fig.
3).
• Position a container underneath the milk frother (Fig. 3).
• Press the
button (fig. 21). The
light comes on to indicate that
the function has been selected.
• Turn the steam knob half a turn in counter-clockwise until it stops (Fig.
5): hot water will come out of the milk frother and start to fill the container underneath.
• To stop the flow of hot water, turn the knob all the way clockwise (Fig.
6) and return the cappuccino frother to the original position towards
the center of the machine.
• Press the
button (fig. 21). (It is recommended to deliver hot water
for no more than 2 minutes).

OPERATING INSTRUCTIONS

Fig.20

13
9 PREPARING CAPPUCCINOS (USING STEAM)
• Move the cappuccino frother outwards (fig. 3).
• Place an empty container under the cappuccino frother (fig. 3). Turn
the steam knob a half turn counter-clockwise as far as it will go (the
light flashes fig. 22). Run off the steam mixed with water for a
few seconds until only steam is given off.
• Then interrupt steam delivery by rotating the knob clockwise as far
as it will go (fig. 6).
• Empty the container and fill it with about 3.5 oz. of milk for each
cappuccino to be prepared. In choosing the size of the container,
bear in mind that the milk increases in volume by 2 or 3 times. You
are recommended to use skim or 2% milk at refrigerator temperature (about 41°F/5°C).
• Dip the cappuccino frother into the into the container with milk (fig.
23), taking care not to immerse the raised line on the cappuccino
frother (indicated by the arrow in fig. 24).Turn the steam knob a
half turn counter-clockwise as far as it will go (take care to avoid
scalds). Steam is discharged from the cappuccino maker, giving the
milk a creamy frothy appearance. To obtain a creamier froth, dip
the cappuccino frother into the milk and rotate the container with
slow movements from the bottom upwards. (You should not discharge steam for more than two minutes at a time).
• Once the desired temperature has been reached, stop the steam by
turning the steam knob clockwise until it stops (Fig. 6).
• Prepare the coffee .as described in section 5, using large enough
cups, then fill with the frothed milk prepared previously. The cappuccino is ready. Sweeten to taste and if desired, sprinkle the froth
with a little cocoa powder.
NOTE 1: The cappuccino frother must always be cleaned after use.
Proceed as follows:
• Release a little steam for a few seconds by turning the steam knob
counter-clockwise until it stops (Fig. 5).
With this operation, the steam spout discharges any milk that may
be left inside. IMPORTANT: For hygiene reasons, this operation
should always be performed, so as to prevent previously used milk
from remaining inside the cappuccino frother.
• Turn the knob clockwise as far as it will go. With one hand, hold the
cappuccino frother handle firm and with the other unscrew the cappuccino frother cover itself by rotating clockwise and extracting
downwards (fig. 25).
• Remove the steam nozzle from the delivery spout by pulling it
downwards (Fig. 26).
• Carefully wash the cappuccino frother and the steam nozzle in
warm water.

Fig.21

Fig.22

Fig.23

Fig.24

OPERATING INSTRUCTIONS

14
• Check that the two holes indicated by the arrows in Fig. 27 are not
clogged. If necessary, clean them using a needle or pin.
• Replace the steam nozzle by inserting it and vigorously turning it
upwards into the steam spout.
• Replace the cappuccino frother cover by pushing it upwards and
turning it counter-clockwise.
10 CLEANING AND MAINTENANCE
• Before performing any cleaning operations, the machine must have
cooled down and must be disconnected from the mains power supply.
• Never immerse the machine in the water: it is an electrical appliance.
• Do not use solvents or abrasive detergents to clean the coffee maker.
A soft damp cloth will suffice.
• The infuser, grounds container, water tank and drip tray must
NEVER be washed in the dishwasher.

Fig.25

10.1 CLEANING THE COFFEE MAKER
• Clean the grounds container (as described in section 5, note 7)
whenever the
light comes on steady (section 12 - point 3).
• The water tank should be cleaned regularly.
• The drip tray is fitted with a level indicator (red) showing the level of
water inside. When the indicator starts to become visible (a few millimeters under the drip tray), the drip tray must be emptied and
cleaned.
• Check that the holes in the coffee delivery spout are not blocked. To
clean them, scrape the dry coffee residues with a needle (Fig. 28).

Fig.26

Steam
nozzle

Milk frother

Fig.27

Fig.28

OPERATING INSTRUCTIONS

15
10.2 CLEANING THE INFUSER
The infuser must be cleaned regularly to prevent it from filling with coffee
deposits (that may lead to malfunctions). To clean it, proceed as follows:
• turn the machine off by pressing the
button (Fig. 4) (do not
unplug it) and wait for all the indicator lights to go off;
• open the service door (Fig. 15);
• remove the drip tray and the grounds container (Fig. 16) and clean
them;
• press the two red release buttons on the infuser sideways and
towards the center (Fig. 29) and pull it out;
WARNING: THE INFUSER CAN ONLY BE REMOVED WHEN THE MACHINE
IS OFF. ATTEMPTING TO REMOVE THE INFUSER WITH THE MACHINE ON
MAY CAUSE SERIOUS DAMAGE.
• wash the infuser under running water, without using detergents.
Never wash the infuser in the dishwasher;
• carefully clean the inside of the machine. To remove the coffee stuck
to the parts inside the machine, scrape it with a plastic or wooden
fork (Fig. 30) and then pick up all the residues using a vacuum
cleaner (Fig. 31);
• Replace the infuser by sliding it onto the supports and the pin at the
bottom; then push the PUSH symbol fully in until until it clicks into
place.

Fig.29

Fig.30

Infuser

Push the PUSH
symbol fully in until
until it clicks into
place.

Fig.31

After having heard
the click, check that
the red buttons have
change opened to
snapped out.

Support

Pin

Bottom pipe on the infuser.
The pin must be inserted
into the bottom pipe on the
infuser.

OPERATING INSTRUCTIONS

16
Check that the two red buttons have snapped out, otherwise the door cannot be closed.
The two red buttons
have
snapped
out
CORRECTLY

The two red buttons have not
snapped out

CORRECT

INCORRECT

NOTE 1: If the infuser is not inserted correctly, until it clicks into
place, and the two red buttons have not snapped out, the service
door will not close and the machine will not operate (when switching on the machine the
light starts flashing (section 12 - point
9).
NOTE 2: if it is hard to insert the infuser, (before inserting it)
squeeze it into size by pressing it vigorously from above and
below at the same time, as shown in Figure 32.
NOTE 3: if it is still hard to insert the infuser, leave it out of the machine,
close the service door, unplug from the outlet then plug in again. Wait
for all the lights to go off, then open the door and replace the infuser.
• replace the drip tray, complete with the grounds container;
• close the service door.
10.3 DESCALING
Due to the continuous heating of the water used to make the coffee, over
time it is normal for the tubing inside the machine to fill with lime scale.
When the
light starts flashing (section 12 - point 5), it is time to
descale the machine.
NOTE: when the
light switches on, the coffee maker can still be used to
prepare coffee.
Proceed as follows:
• Empty the tank and pour in the contents of one bottle (125 ml) of DURGOL descaler plus one liter of water. For subsequent descaling operations, descaling solution can be purchased from authorized technical
service centers.
Note: Make sure splashes of descaler do not fall onto surfaces sensitive to acid such as marble, limestone and granite.
• place a container with a minimum capacity of 34 oz. under the
cappuccino frother (Fig. 3);
• turn the machine on by pressing the
button (Fig. 4).
• wait for the green
and
indicator lights to come on steady.
• press and hold the
button for at least 5 seconds (Fig.14). The
decalcification warning light will illuminate (section 11 - point 8) to
indicated the start of the descaling program (the
and
lights
remain off to indicate that it is not possible to make coffee).
• turn the steam knob half a turn counter-clockwise (Fig.5). The
descaling solution will come out of the cappuccino frother and
start to fill the container underneath.
• the descaling program automatically performs a series of deliveries and pauses, so as to remove the lime scale deposits from
inside the coffee maker.

OPERATING INSTRUCTIONS

Fig.32

17
• after around 30 minutes, when the
light comes on (section 12 point 1), turn the steam knob half a turn clockwise (Fig.6) until it
stops.
The machine must be rinsed so as to eliminate the residues of descaling
solution from inside the machine. Proceed as follows:
• remove the water tank, rinse it and fill it with clean water.
• reposition the tank.
• empty the collection container (located under the milk frother) that is
full of liquid, and then replace it under the milk frother.
• turn the steam knob half a turn counter-clockwise (Fig. 5). Hot water
will come out of the milk frother and fill the container underneath.
• when the tank is empty, the
l ight goes off and the
light
comes on (section 12 - point 1).
• turn the steam knob all the way clockwise (Fig. 6) and fill the water
tank with clean water again.
• the program of descaling is now terminated and the machine is
ready to make coffee again.
NOTE: if the descaling procedure is interrupted before completion,
the
alarm (section 12 - point 5) is not deactivated and the procedure must be started again form the beginning.
IMPORTANT: FAILURE TO DESCALE THE APPLIANCE REGULARLY INVALIDATES
THE WARRANTY.

10.4 SETTING THE WATER HARDNESS
The
light (section 12 - point 5) switches on after after the machine has
been operated for a factory set period of time calculated on the basis of the
maximum quantity of lime scale which may be contained in the water used. If
necessary, this period of operation can be extended, thus making the descaling operation less frequent, by programming the machine based on the actual
lime content in the water used. Proceed as follows:
• after having removed the "Total hardness test" strip (enclosed on page 2)
from its packaging, dip it fully in the water for a few seconds, then pull it
out and wait around 30 seconds (until it changes color anda number of
squares are formed);
• check that the machine is off (all the indicator lights are off);
• press the
button (Fig. 14) and hold it for at least 5 seconds. The four
lights
,
,
and
come on.
• press the
button (Fig.18) repeatedly until the number of lights that are
on coincides with the number of red squares on the test strip (for example,
if there are 3 red squares on the test strip, press the button
until 3 indicator lights come on together,
,
and
).
• press the
button (Fig. 14) to save the data. The coffee maker is now
programmed to provide the descaling warning when effectively necessary,
based on the actual hardness of the water.

OPERATING INSTRUCTIONS

18
11 MEANING OF THE NORMAL OPERATION INDICATOR LIGHTS
LIGHT

DESCRIPTION

MEANING

indicator The machine is not ready to make coffee (the ideal
water temperature has not yet been reached).
Wait for the indicator lights to come on steady
before making the coffee.

1

The ,
lights flash

2

The
,
indicator The machine is at the right temperature and
lights are on steady.
ready to make coffee.

3

The
steady

light is on The machine is delivering one cup of coffee.

4

The
steady

light is on The machine is delivering two cups of coffee.

5

The
flashes

6

The

light is on steady The machine is ready to deliver hot water.

7

The
steady

8

The
steady

OPERATING INSTRUCTIONS

steam light The machine is delivering steam.

light is on The machine is ready for espresso/coffee using
ground coffee (see section 7).
light is on

The automatic descaling program is in progress
(see section 10.3).

19
12 MEANING OF THE ALARM INDICATOR LIGHTS AND WHAT TO DO WHEN THEY ARE ON
LIGHTS
1

DESCRIPTION
The
light is on
steady

MEANING

ACTION

The water tank is empty or is Fill the water tank as described in section 5, note 6 and insert it fully.
positioned incorrectly.
The tank is dirty or lined with lime Rinse or descale the tank.
scale.

2

The

light flashes

The machine cannot make the Turn the steam knob counter-clockwise (Fig. 5)
as described in section 5 note 10.
coffee and is noisy.
The coffee comes out too slowly. Turn the grinding adjustment knob
(Fig. 17) one click clockwise (section 6).

3

The
steady

light is on

The coffee grounds container is full Empty the grounds container and clean it as
described in section 5 - note 7, then insert it fully.
or not in place.
The grounds container has not Open the access door and replace the
grounds container.
been replaced after cleaning.

The

light flashes

4

The ground coffee has not been Add the ground coffee as described in
par. 7.
poured into the funnel with the
function selected.
Fill the container with beans, as
No more coffee beans
described in section 4.2
If the coffee grinder is very noisy, it Contact an authorized Dè Longhi sermeans that a small stone in the coffee vice center.
beans has blocked the coffee grinder.

5

6

7

8

The
flashes

This indicates the presence of lime The descaling procedure, described in
section 10.3, needs to be performed as
scale in the machine.
soon as possible.

The machine makes a
strange noise and the
four lights ,
,
and
flash
alternately.

After cleaning, the infuser has Leave the service door closed and the
probably been left out of the coffee infuser out of the coffee maker. Press
the 1CUP and 2CUPS buttons together
maker.
until the four lights go off. Only when
all four lights are off can the door be
opened and the infuser inserted (to
insert the infuser see section 10.2)

The and
lights
flash alternately

The machine has just been
switched on and the infuser is not
inserted correctly, consequently the
service door is not closed properly.

The ,
and
lights are on and
flashing

The machine has been switched on Turn the steam knob clockwise all the
with the steam knob in the open way round (Fig. 6).
position.

The

9

light

light is flashing The service door is open.

Press the infuser where marked PUSH
until hearing the click. Check that the two
red buttons snap out correctly (section10.2).
Close the service door and press the
button.

If the service door cannot be closed,
check that the infuser is inserted correctly (section 10.2 - note 1).

OPERATING INSTRUCTIONS

20
MEANING

DESCRIPTION

LIGHTS

10

The
light is on
steady and the green
lights are flashing.

11

The
light is
flashing

ACTION

After cleaning, the infuser has Insert the infuser, see section 10.2
probably been left out of the coffee
maker
The inside of the machine is very Thoroughly clean the inside of the
machine, as described in section
dirty.
10.2
The ground coffee funnel is Empty the funnel with the help of a
knife, as described in par. 7 note 5
clogged.
(Fig.20).

1 3 P R O B L E M S T H AT C A N B E R E S O LV E D B E F O R E C A L L I N G T H E S E R V I C E C E N T E R
If the machine is not working and an alarm light is on, the causes of the malfunction can be identified and resolved by
referring to section 12. If, on the other hand, no alarm light is on, run the following checks before calling the service
center.
PROBLEM
•

•

•

•

The espresso / coffee is no
hot.

The coffee is not creamy
enough

CAUSE
•

The cups have not been preheated.

Heat the cups by rinsing them in hot water
or leaving them to rest for at least 20 minutes on the cup warmer tray (see section 5
note 3).

•

The infuser is too cold.

Heat the infuser by pressing the
button
before making the coffee (Fig. 14, see note 3,
section 5).

•

The machine uses too little cof- Turn the espresso/coffee flavor knob (Fig.
fee during the infusion process. 7) a little clockwise (see section 5 note 2)

•

The coffee is ground too
coarse.

•

The ground coffee is not correct Use another brand of coffee blend.

The coffee comes out too slow- •
ly

The coffee comes out too
quickly.

OPERATING INSTRUCTIONS

SOLUTION

The coffee is ground too fine.

Turn the grinding coarseness regulator (Fig.
17) one click counter-clockwise (see section
6).

Turn the grinding adjustment knob (Fig. 17) one
click clockwise (see chap. 6).

•

The machine uses too much cof- Turn the espresso/coffee flavor knob (Fig. 7) a
fee during the infusion process. little counter-clockwise.

•

The coffee is ground too
coarse.

Turn the grinding adjustment knob (Fig. 17) one
click counter-clockwise (see section 6).

•

The machine uses too little coffee during infusion.

Turn the espresso/coffee flavor knob (Fig. 7) a
little clockwise.

21
PROBLEM
• The coffee does not come
out of one of the spouts.

CAUSE
• The spout is blocked.

SOLUTION
Scrape the remains of dry coffee
accumulated with a needle (Fig.
28).

• Turning the steam knob, no • The holes in the spouts are
clogged.
steam comes out of the
milk frother.

Clean the holes in the milk frother and the
steam nozzle (see section 9 - Fig.27).

• Pressing the
and
buttons, the machine does
not deliver coffee, but only
water.

• Ground coffee may be blocked
in the funnel.

Remove the ground coffee inside
the funnel, using a plastic knife (see
section 7 – note 5). Then clean the
infuser and the inside of the
machine (see description in section
10.2).

• The machine is not plugged in.

Check that the power cable is
plugged into the power outlet.

• Pressing the
button, the
machine does not switch
on.
• The infuser cannot be
removed for cleaning.

Turn the machine off (see section
• The machine is on. The infuser 10.2). WARNING: the infuser can
can only be removed if the only be removed when the machine is
off. Attempting to remove the infuser
machine is off.
with the machine on will risk causing
damage.

• Too much ground coffee has Remove the infuser and thoroughly
• Ground coffee is used
clean the inside of the machine, as
been added.
(rather than beans) and the
described in section 10.2. Repeat the
machine does not deliver
operation using a maximum of 1 level
measure of ground coffee.
the coffee.
• The
button has not been
pressed and the machine has
used both the ground coffee
added and the coffee ground
by the grinder.

Thoroughly clean the inside of the
machine, as described in section
10.2. Repeat the operation by first
pressing the
button, as indicated
in section 7.

• Ground coffee has been added Remove the infuser and thoroughly
clean the inside of the machine, as
when the machine is off.
described in section 10.2. Repeat
the operation, however switching
on the machine first.
• The coffee does not come
out of the spouts, but
rather around the service
door.

• The holes in the spouts are Scrape the holes with a needle (see
section 10.1, Fig. 28).
clogged with dry coffee.
• The mobile drawer inside the Thoroughly clean the mobile drawer,
ser vice door is blocked and particularly near the hinges to ensure
they are free to swing smoothly.
cannot swing.

OPERATING INSTRUCTIONS

22
LIMITED WARRANTY
This warranty applies to all products with De’Longhi or Kenwood brand names.
What does the warranty cover?
We warrant each appliance to be free from defects in material and workmanship. Our obligation under
this warranty is limited to repair at our factory or authorized service center of any defective parts or part
thereof, other than parts damaged in transit. In the event of a products replacement or return, the unit
must be returned transportation prepaid. The repaired or new model will be returned at the company
expense.
This warranty shall apply only if the appliance is used in accordance with the factory directions, which
accompany it, and on an Alternating current ( AC ) circuit.
How long does the coverage last?
This warranty runs for two years (2) from the purchase date found on your receipt and applies only to
the original purchaser for use.
What is not covered by the warranty?
The warranty does not cover defects or damage of the appliance, which result from repairs or alterations
to the appliance outside our factory or authorized service centers, nor shall it apply to any appliance,
which has been subject to abuse, misuse, negligence or accidents. Also, consequential and incidental
damage resulting from the use of this product or arising out of any breach of contract or breach of this
warranty are not recoverable under this warranty. Some states do not allow the exclusion or limitation
of incidental or consequential damage, so the above limitation may not apply to you.
How do you get service?
If repairs become necessary, see contact information below:
U.S. Residents: Please contact our toll free hotline at 1-866-528-8323 (1-866-Latte-Best) or log onto
our website at www.delonghi.com
Residents of Canada: Please contact our toll free hotline at 1-888-335-6644 or log onto our website at
www.delonghi.com
Residents of Mexico: Please contact our toll free number 01-800-711-8805 for assistance or log onto
our website at www.delonghi.com
The above warranty is in lieu of all other express warranties and representations. All implied warranties
are limited to the applicable warranty period set forth above. This limitation does not apply if you enter
into an extended warranty with De’Longhi. Some states/countries do not allow limitations on how long
an implied warranty lasts, so the above exclusions may not apply to you. De’Longhi does not authorize
any other person or company to assume for it any liability in connection with the sale or use of its appliance.
How does country law apply?
This warranty gives you specific legal rights, and you may also have other rights, which vary from state
to state/country to country.

OPERATING INSTRUCTIONS



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