Delta Electronics orporated L19DAR 19" LCD Monitor User Manual Delta Electronics Inc

Delta Electronics Incorporated 19" LCD Monitor Delta Electronics Inc

Contents

user manual

Safety and Troubleshooting InformationSafety Precautions and Maintenance • Installation Locations • FAQs • Troubleshooting •Regulatory Information • Other Related InformationSafety precautions and maintenanceWARNING: Use of controls, adjustments, or procedures other than thosespecified in this documentation may result in exposure to shock, electricalhazards, and/or mechanical hazards.Read and follow these instructions when connecting and using your computer monitor:Unplug the monitor, if you are not going to use it for an extensive period of time.● Unplug the monitor, if you need to clean it with a slightly damp cloth. Wiping the screen with a drycloth is possible when the power is off. However, never use alcohol, solvents, or ammonia-basedliquids.● Consult a service technician if the monitor does not operate normally when following the instructionsin this manual.● The casing cover should be opened only by qualified service personnel.● Keep the monitor out of direct sunlight and away from stoves or any other heat source.● Remove any object that could fall into the vents or prevent proper cooling of the monitor’s electronics.● Do not block the ventilation holes on the cabinet.● Keep the monitor dry. To avoid electric shock, do not expose it to rain or excessive moisture.● When positioning the monitor, make sure the power plug and outlet are easily accessible.● If turning off the monitor by detaching power cable or DC power cord, wait for 6 seconds, then attachthe power cable or DC power cord for normal operation.● To avoid the risk of shock or permanent damage to the set, do not expose the monitor to rain orexcessive moisture.● When positioning the monitor, make sure the power plug and outlet are easily accessible.● IMPORTANT: Always activate a screen saver program during your application . If a still image in highcontrast remains on the screen for an extended period of time, it may leave a so called "after-image"or "ghost image" in front of the screen. This is a well-known phenomenon that is caused by theshortcomings inherent in the LCD technology. Most of the time the after-image will disappeargradually over a period of time after switching off the power. Be aware that the after-image symptomcan not be repaired and is not covered under warranty.● Consult a service technician if the monitor does not operate normally when operating instructions of thismanual are followed. RETURN TO TOP OF THE PAGESafety & Troubleshootingfile:///D|/M/english/190b4cgbs/safety/safety.htm (1 of 2) [4/16/2003 1:55:00 PM]
Installation LocationsAvoid Heat and Extreme Cold● Do not store or use the LCD monitor in locations exposed to heat, direct sunlight, or extreme cold.● Avoid moving the LCD monitor between locations with large temperature differences. Choose a sitefalling within the following temperature and humidity ranges.Temperature: 5-35°C 41-95°F❍ Humidity: 20-80% RH❍ ● Do not subject the LCD monitor to severe vibration or high impact conditions. Do not place the LCDmonitor inside a car trunk.● Take care not to mishandle this product by either knocking or dropping during operation ortransportation.● Do not store or use the LCD monitor in locations exposed to high humidity or a dusty environment.Also do not allow water or other liquids to spill on or into the LCD monitor.● RETURN TO TOP OF THE PAGE Safety & Troubleshootingfile:///D|/M/english/190b4cgbs/safety/safety.htm (2 of 2) [4/16/2003 1:55:00 PM]
About This ManualAbout This Guide • Notational DescriptionsAbout This GuideThis electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCDmonitor's features, setup, operation and other important information. Its contents are identical to theinformation in our printed version.It includes the following sections:Safety and Troubleshooting Information provides tips and solutions for common problems as well asother related information you may need.● About This Electronic User's Manual gives an overview of information included, along with notationicon descriptions and other documentation for your reference.● Product Information gives an overview of the monitor's features as well as the technical specificationsfor this monitor.● Installing Your Monitor describes the initial setup process and gives an overview of how to use themonitor.● On-Screen Display provides information on adjusting the settings on your monitor.● Customer Care and Warranty contains a list of worldwide Philips Consumer Information Centersalong with help desk phone numbers and information on the warranty applicable to your product.● Glossary defines technical terms.● Download and Print Option transfers this entire manual to your hard drive for easy reference.● RETURN TO TOP OF THE PAGE Notational DescriptionsThe following subsections describe notational conventions used in this document.Notes, Cautions and WarningsThroughout this guide blocks of text may be accompanied by an icon and printed in bold or italic type.These blocks contain notes, cautions or warnings. They are used as follows:NOTE: This icon indicates important information and tips that help you make betteruse of your computer system.About This Electronic User's Manualfile:///D|/M/english/190b4cgbs/about/about.htm (1 of 2) [4/16/2003 1:55:02 PM]
CAUTION: This icon indicates information that tells you how to avoid either potentialdamage to hardware or loss of data.WARNING: This icon indicates the potential for bodily harm and tells you how toavoid the problem. Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases,the specific presentation of the warning is mandated by the relevant regulatory authority. RETURN TO TOP OF THE PAGE©2003 Koninklijke Philips Electronics N.V.All rights reserved. Reproduction, copying, usage, modifying, hiring, renting, public performance, transmission and/or broadcasting in whole or inpart is prohibited without written consent of Philips Electronics N.V. About This Electronic User's Manualfile:///D|/M/english/190b4cgbs/about/about.htm (2 of 2) [4/16/2003 1:55:02 PM]
Product InformationProduct Features • Technical Specifications • Resolution & Preset Modes • Philips PixelDefect Policy • Automatic Power Saving • Physical Specification • Pin Assignment •Product Views • Physical FunctionProduct Features190B4CG/190B4CB/190B4CS19-inch color LCD monitor with excellent display performance● Standard VGA analog input● Embedded universal AC power supply● Advanced AUTO adjustment optimizes picture quality● Adjustable tilt and swivel function● Adjustable viewing height● sRGB compliant● RETURN TO TOP OF THE PAGETechnical Specifications*LCD PANEL• Type TFT LCD• Screen size 19" / 48.26cm diagonal• Pixel Pitch 0.294 x 0.294mm• LCD Panel type 1280 x 1024 pixelsR.G.B. vertical stripe Anti-glare polarizer, hard coated• Effective viewing area 376.32 x 301.06 mm• Display Colors 16M colors SCANNINGVertical refresh rate 56Hz-76HzHorizontal Frequency 30kHz-82kHz VIDEO190B4CG/190B4CB/190B4CS Product Informationfile:///D|/M/english/190b4cgbs/product/product.htm (1 of 7) [4/16/2003 1:55:04 PM]
• Video dot rate 135MHz• Input impedance- Video 75 ohm- Sync 2K ohm• Input signal levels 0.7 Vpp• Sync input signal Separate sync Composite syncSync on green• Sync polarities Positive and negative• Video interface Aanalog (D-Sub) input Optical characteristics• Contrast ratio: 500 (typ.)• Brightness: 250 cd/m2 (typ.)• Peak contrast angle 6 o'clock• White Chromatcity: x: 0.283 y: 0.297 (at 9300°K)x: 0.313 y: 0.329 (at 6500°K)• Viewing Angle:(C/R>10)Upper >85° (typ.)Lower >85° (typ.)Left >85° (typ.)Right >85° (typ.)• Response time <25ms (typ.)sRGBsRGB is a standard for ensuring correct exchange of colors between different devices (e.g. digitalcameras, monitors, printers, scanners, etc.)Using a standard unified color space, sRGB will help represent pictures taken by an sRGB compatibledevice correctly on your sRGB enabled Philips monitors. In that way, the colors are calibrated and youcan rely on the correctness of the colors shown on your screen.Important with the use of sRGB is that the brightness and contrast of your monitor is fixed to apredefined setting as well as the color gamut. Therefore it is important to select the sRGB setting in themonitor's OSD.To do so, open the OSD by pressing the OK button on the front of your monitor. Use the down buttonto go to Adjust Color and press OK again. Then move the down button to go to sRGB and press OKagain.190B4CG/190B4CB/190B4CS Product Informationfile:///D|/M/english/190b4cgbs/product/product.htm (2 of 7) [4/16/2003 1:55:04 PM]
Exit this OSD.After this, please don't change the brightness or contrast setting of your monitor. If you change either ofthese, the monitor will exit the sRGB mode and go to a color temperature setting of 6500K.For more information on sRGB, please visit: www.srgb.com* This data is subject to change without notice. RETURN TO TOP OF THE PAGEResolution & Preset Modes• Maximum 1280 x 1024 at 75Hz• Recommended 1280 x 1024 at 60Hz15 user definable modes15 factory preset modes:H. freq (kHz) Resolution V. freq (Hz)31.5 640*350 7031.5 720*400 7031.5 640*480 6035.0 640*480 6737.5 640*480 7535.2 800*600 5637.9 800*600 6046.9 800*600 7549.7 832*624 7548.4 1024*768 6060.0 1024*768 7569.0 1152*870 7571.8 1152*900 76190B4CG/190B4CB/190B4CS Product Informationfile:///D|/M/english/190b4cgbs/product/product.htm (3 of 7) [4/16/2003 1:55:04 PM]
63.9 1280*1024 6080.0 1280*1024 75 RETURN TO TOP OF THE PAGEAutomatic Power SavingIf you have VESA DPMS compliance display card or software installed in your PC, the monitor canautomatically reduce its power consumption when not in use. If an input from a keyboard, mouse or otherinput device is detected, the monitor will 'wake up' automatically. The following table shows the powerconsumption and signaling of this automatic power saving feature:Power Management DefinitionVESA Mode Video H-sync V-sync Power Used LED colorON Active Yes Yes < 45 W (typ.) BlueOFF Blanked No No < 1 W AmberThis monitor is ENERGY STAR® compliant. As an ENERGY STAR® Partner, PHILIPS hasdetermined that this product meets the ENERGY STAR® guidelines for energy efficiency. RETURN TO TOP OF THE PAGEPhysical Specifications• Dimension (WxHxD) 375 x 393 x 180 mm (incl. Pedestal)• Weight 6.5 Kg• Tilt / Swivel - 5° ~ 30° / + - 175°• Height adjustment rang 70mm• Power supply 100 — 240 VAC, 50/60 Hz• Power consumption 45 W (typ.)190B4CG/190B4CB/190B4CS Product Informationfile:///D|/M/english/190b4cgbs/product/product.htm (4 of 7) [4/16/2003 1:55:04 PM]
• Temperature 5° C to 35° C (operating)-20° C to 60° C (storage)• Relative humidity 20% to 80%• System MTBF 50K hrs (excluding CCFL 40K hrs)• Cabinet color 190B4CG: Light Gray190B4CB: Black190B4CS: Silver* This data is subject to change without notice.* Resolution 1280x1024, standard size, contrast max., brightness 50%, 9300° K, full white pattern,without audio/USB. RETURN TO TOP OF THE PAGEPin AssignmentThe 15-pin D-sub connector (male) of the signal cable: PinNo. Assignment PinNo. Assignment1 Red video input 9 +5V2 Green video input/SOG 10 Logic ground3 Blue video input 11 Identical output - connectedto pin 104 Sense (GND) 12 Serial data line (SDA)5 Not connected 13 H. Sync / H+V6 Red video ground 14 V. Sync (VCLK for DDC)7 Green video ground 15 Data clock line (SCL)8 Blue video ground 190B4CG/190B4CB/190B4CS Product Informationfile:///D|/M/english/190b4cgbs/product/product.htm (5 of 7) [4/16/2003 1:55:04 PM]
RETURN TO TOP OF THE PAGEProduct ViewsFollow the links to see various views of the monitor and its components.Front View Product Description RETURN TO TOP OF THE PAGEPhysical Function1) Tilt 2) Swivel 190B4CG/190B4CB/190B4CS Product Informationfile:///D|/M/english/190b4cgbs/product/product.htm (6 of 7) [4/16/2003 1:55:04 PM]
3) Height adjustment RETURN TO TOP OF THE PAGE190B4CG/190B4CB/190B4CS Product Informationfile:///D|/M/english/190b4cgbs/product/product.htm (7 of 7) [4/16/2003 1:55:04 PM]
Installing your LCD MonitorYour LCD Monitor : Front View Product Description • Connecting to Your PC • The base •Getting Started • Optimizing PerformanceFront View Product DescriptionUP and DOWN buttons are used when adjusting the OSD of your monitor LEFT and RIGHT buttons, like the UP and DOWN buttons, are also used inadjusting the OSD of your monitor.Signal inputs selective hotkeys. Allows user to switch between two videoconnectors (D-Sub & DVI-D)BRIGHTNESS hotkey. When the UP and DOWN arrow buttons are pressed, theadjustment controls for the BRIGHTNESS will show up.OK button which when pressed will take you to the OSD controlsInstalling your LCD Monitorfile:///D|/M/english/190b4cgbs/install/install.htm (1 of 2) [4/16/2003 1:55:06 PM]
POWER button switches your monitor onAutomatically adjust the horizontal position, vertical position, phase and clocksetting. RETURN TO TOP OF THE PAGEOptimizing PerformanceFor best performance, ensure that your display settings are set at 1024x768@60Hz (for 14"/15") or1280x1024, 60Hz (for 17"/18"/19").● Note: You can check the current display settings by pressing the 'OK' button once.Go into the Product Information. The current display mode is shown on the itemcalled RESOLUTION.You can also install the Flat Panel Adjust (FP Adjust) program, a program for getting the bestperformance out of your monitor. This included on this CD. Step-by-step instructions are provided toguide you through the installtion process. Click on the link to know more about this program.More about FP_setup04.exe● RETURN TO TOP OF THE PAGEInstalling your LCD Monitorfile:///D|/M/english/190b4cgbs/install/install.htm (2 of 2) [4/16/2003 1:55:06 PM]
On-Screen DisplayDescription of the On-Screen Display • The OSD TreeDescription of the On Screen DisplayWhat is the On-Screen Display?This is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance of themonitors directly though an on-screen instruction window. The user interface provides user-friendliness andease-of-use when the user is operating the monitor. Basic and simple instruction on the control keys.When you press the button on the front control of your monitor, the On-Screen Display (OSD) MainControls window will pop up and you can then start making adjustments to your monitor's various features.Use the or the keys to make your adjustments.RETURN TO TOP OF THE PAGEThe OSD TreeBelow is an overall view of the structure of the On-Screen Display. You can use this as a reference whenyou want to work your way around the different adjustments later on.On-Screen Displayfile:///D|/M/english/190b4cgbs/osd/osddesc.htm (1 of 3) [4/16/2003 1:55:09 PM]
On-Screen Displayfile:///D|/M/english/190b4cgbs/osd/osddesc.htm (2 of 3) [4/16/2003 1:55:09 PM]
RETURN TO TOP OF THE PAGEOn-Screen Displayfile:///D|/M/english/190b4cgbs/osd/osddesc.htm (3 of 3) [4/16/2003 1:55:09 PM]
Customer Care & WarrantyPLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTYCOVERAGEWESTERN EUROPE: Austria • Belgium • Cyprus • Denmark • France • Germany • Greece •Finland • Ireland • Italy • Luxembourg • the Netherlands • Norway • Portugal • Sweden •Switzerland • Spain • United KingdomEASTERN EUROPE: Czech Republic • Hungary • Poland • Russia • TurkeyLATIN AMERICA: Antilles • Argentina • Brasil • Chile • Colombia • Mexico • Paraguay • Peru• Uruguay • VenezuelaNORTH AMERICA: Canada • USAPACIFIC: Australia • New ZealandASIA: Bangladesh • China • Hong Kong • India • Indonesia • Japan • Korea • Malaysia •Pakistan • Philippines • Singapore • Taiwan • ThailandAFRICA: Morocco • South AfricaMIDDLE EAST: Dubai • Egypt Customer Care and Warrantyfile:///D|/M/english/warranty/warranty.htm [4/16/2003 1:55:11 PM]
GlossaryA B C D E F G H I J K L M N O P Q R S T U V W X Y ZCColor temperatureA way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a blackbody radiating with the same dominant frequency as the source.Most Philips monitors offer the possibility of setting the color temperature to any desired value. RETURN TO TOP OF THE PAGE DD-SUBYour monitor comes with a D-Sub cable. Digital Visual Interface (DVI)The Digital Visual Interface (DVI) specification provides a high-speed digital connection for visual data typesthat is display technology independent. The interface is primarily focused at providing a connection betweena computer and its display device. The DVI specification meets the needs of all segments of the PC industry(workstation, desktop, laptop, etc.) and will enable these different segments to unite around one monitorinterface specification. The DVI interface enables:Content to remain in the lossless digital domain from creation to consumption.1. Display technology independence.2. Plug and play through hot plug detection, EDID and DDC2B.3. Digital and Analog support in a single connector.4. RETURN TO TOP OF THE PAGEGlossaryfile:///D|/M/english/190b4cgbs/glossary/glossary.htm (1 of 4) [4/16/2003 1:55:14 PM]
EEnergy Star Computers ProgrammeAn energy conservation programme launched by the US Environmental Protection Agency (EPA) with theprimary aim of promoting the manufacture and marketing of energy-efficient office automation equipment.Companies joining this programme must be willing to commit themselves to manufacturing one or moreproducts capable of going into a low -power state (< 30 W) either after a period of inactivity or after apredetermined time selected by the user. RETURN TO TOP OF THE PAGE LLCD Liquid Crystal DisplayAn alphanumeric display using the unique properties of liquid crystal to form characters. The latest flat-paneldisplays comprise a matrix of hundreds or thousands of individual LCD cells that generate text and colorfulgraphics on a screen. They consume little power though they do require external lighting to make themlegible to the user. RETURN TO TOP OF THE PAGE UUSB or Universal Serial BusA smart plug for PC peripherals. USB automatically determines resources (like driver software and busbandwidth) required by peripherals. USB makes necessary resources available without user intervention.USB eliminates "case angst" -- the fear of removing the computer case to install add-on peripherals.And USB also eliminates adjustment of complicated IRQ settings when installing new peripherals.● USB does away with "port gridlock." Without USB, PCs are normally limited to one printer, two Comport devices (usually a mouse and modem), one Enhanced Parallel Port add-on (scanner or videocamera, for example) and a joystick. More and more peripherals for multimedia computers arrive onthe market every day. With USB, up to 127 devices can run simultaneously on a computer.● USB permits "hot plug-in." There's no need to shut down, plug in, reboot and run set-up to installperipherals. And no need to go through the reverse process to unplug a device.● In short, USB transforms today's "Plug-and-Pray" into true Plug-and-Play!HubGlossaryfile:///D|/M/english/190b4cgbs/glossary/glossary.htm (2 of 4) [4/16/2003 1:55:14 PM]
A Universal Serial Bus device that provides additional connections to the Universal Serial Bus.Hubs are a key element in the plug-and-play architecture of USB. The Figure shows a typical hub. Hubsserve to simplify USB connectivity from the user's perspective and provide robustness at low cost andcomplexity.Hubs are wiring concentrators and enable the multiple attachment characteristics of USB. Attachment pointsare referred to as ports. Each hub converts a single attachment point into multiple attachment points. Thearchitecture supports concatenation of multiple hubs.The upstream port of a hub connects the hub towards the host. Each of the other downstream ports of ahub allows connection to another hub or function. Hubs can detect, attach and detach at each downstreamport and enable the distribution of power to downstream devices. Each downstream port can be individuallyenabled and configured at either full or low speed. The hub isolates low speed ports from full speedsignaling.A hub consists of two portions: the Hub Controller and Hub Repeater. The repeater is a protocol-controlledswitch between the upstream port and downstream ports. It also has hardware support for reset andsuspend/resume signaling. The controller provides the interface registers to allow communication to/fromthe host. Hub specific status and control commands permit the host to configure a hub and to monitor andcontrol its ports.DeviceA logical or physical entity that performs a function. The actual entity described depends on the context ofthe reference. At the lowest level, device may refer to a single hardware component, as in a memory device.At a higher level, it may refer to a collection of hardware components that perform a particular function, suchas a Universal Serial Bus interface device. At an even higher level, device may refer to the functionperformed by an entity attached to the Universal Serial Bus; for example, a data/FAX modem device.Devices may be physical, electrical, addressable, and logical. DownstreamThe direction of data flow from the host or away from the host. A downstream port is the port on a hubelectrically farthest from the host that generates downstream data traffic from the hub. Downstream portsreceive upstream data traffic.Glossaryfile:///D|/M/english/190b4cgbs/glossary/glossary.htm (3 of 4) [4/16/2003 1:55:14 PM]
UpstreamThe direction of data flow towards the host. An upstream port is the port on a device electrically closest tothe host that generates upstream data traffic from the hub. Upstream ports receive downstream data traffic. RETURN TO TOP OF THE PAGE VVertical refresh rateExpressed in Hz, it is the number of frames (complete pictures) written to the screen every second. RETURN TO TOP OF THE PAGE Glossaryfile:///D|/M/english/190b4cgbs/glossary/glossary.htm (4 of 4) [4/16/2003 1:55:14 PM]
Download and PrintInstalling your LCD monitor driver • Download and Printing Instructions • Installing FPadjustProgramInstalling Your LCD monitor driverSystem requirements:PC running Windows 95, Windows 98, Windows 2000 , Windows Me, Windows XP or later● Find your driver ".inf/.icm/.cat" at : /PC/drivers/● Read the "Driver_install02.txt" file before installing.This page provides an option to read the manual in .pdf format. PDF files can be downloaded into your harddisk, then viewed and printed with Acrobat Reader or through your browser.If you do not have Adobe¨ Acrobat Reader installed, click on the link to install the application. Adobe®Acrobat Reader for PC / Adobe® Acrobat Reader for Mac. Download instructions:To download the file:1. Click-and-hold your mouse over the icon below. (Win95/98/2000/Me/XP users right-click)Download 190B4CG.pdfDownload 190B4CB.pdfDownload 190B4CS.pdf2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'.3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source',choose 'source'). Download and Printfile:///D|/M/english/download/download.htm (1 of 2) [4/16/2003 1:55:16 PM]
Printing instructions:To print the manual:1. With the manual file open, follow your printer's instructions and print the pages you need. RETURN TO TOP OF THE PAGEInstalling FPadjust ProgramThe FP Adjust program generates alignment patterns which will help you adjust monitor settings such asCONTRAST, BRIGHTNESS, HORIZONTAL & VERTICAL POSITION, PHASE and CLOCK. System requirements:PC running Windows 95, Windows 98, Windows 2000, Winodws Me, Windows XP or later● To install FPadjust Program:Click on the link or icon to install FPadjustment Program.or● Click-and-hold your mouse over the icon. (Win95/98/2000/Me/XP users right-click)● Download FP_setup04.exeFrom the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'.● Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or'source', choose 'source').● Exit your browser and install the FPadjust Program.● Read the "FP_Readme04.txt" file before installing.RETURN TO TOP OF THE PAGE Download and Printfile:///D|/M/english/download/download.htm (2 of 2) [4/16/2003 1:55:16 PM]
FAQs (Frequently Asked Questions)Safety and Troubleshooting • General FAQ • Screen Adjustments • Compatibility with OtherPeripherals • LCD Panel Technology • Ergonomics, Ecology and Safety Standards •Troubleshooting • Regulatory Information • Other Related InformationGeneral FAQsQ: When I install my monitor what should I do if the screen shows 'Cannot display this videomode'?A: Recommended video mode for Philips 14"/15": 1024x768 @60Hz for Philips 17"/18"/19"1280x1024@60Hz.Unplug all cables, then connect your PC to the monitor you used previously which displayedcorrectly.1. In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select theDisplay icon. Inside the Display Control Panel, select the 'Settings' tab. Under the settings tab, in abox labelled 'desktop area', move the slide bar to 1024x768 pixels (14"/15") / 1280x1024 pixels(17"/18"/19").2. Open 'Advanced Properties' and set the Refresh Rate to 60Hz, then click OK.3. Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1024x768@60Hz(14"/15") / 1280x1024@60Hz (17"/18"/19").4. Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.5. Turn on your monitor and then turn on your PC6. Q: What should I do when screen shows: THIS IS 85HZ OVERSCAN, CHANGE COMPUTER DISPLAYINPUT TO 1024 x 768 @60HZ or THIS IS 85HZ OVERDRIVE, CHANGE COMPUTER DISPLAY INPUTTO 1280 x 1024 @60HZ?A: It means the signal input from your PC is 85Hz -- outside the range that the monitor can display.New Generation LCD intelligent monitor capabilities temporarily override the overscan, providingyou with 10 minutes to reset timing to recommended settings.Here's how:Go to your Windows Start menu. Select Settings, then Control Panel. Select Display. Move toSettings and click on the Advanced button. Under Adaptor, change the refresh rate to 56~75.You have 10 minutes to complete the operation; if you do not complete within 10 minutes, power offand re-power on monitor to enter changes.FAQs (Frequently Asked Questions)file:///D|/M/english/190b4cgbs/safety/saf_faq.htm (1 of 8) [4/16/2003 1:55:23 PM]
Q: What does 'refresh rate' mean in connection with an LCD monitor?A: The refresh rate is of much less relevance for LCD monitors. LCD monitors display a stable,flicker-free image at 60Hz. There is no visible difference between 85Hz and 60Hz.Q: What are the .inf and .icm files on the set-up disk & CD-ROM? How do I install the drivers (.infand .icm)?A: These are the driver files for your monitor. Follow the instructions in your user manual to installthe drivers. You computer may ask you for monitor drivers (.inf and .icm files) or a driver disk whenyou first install your monitor. Follow the instructions to insert the driver disk (either floppy orCD-ROM) included in this package. Monitor drivers (.inf and .icm files) will be installedautomatically.Q: How do I adjust the resolution?A: Your video card/graphic driver and monitor together determine the available resolutions. Youcan select the desired resolution under Windows 95/98/2000/XP/Me with the 'Displayproperties/Settings' control panel.Q: What if I get lost when I am making monitor adjustments?A: Simply press the OSD button, then select 'Reset' to recall all of the original factory settings.Q: What is the Auto function?A: The AUTO adjustment key restores the optimal screen position, phase and clock settings at thepress of a single button – without the need to navigate through OSD menus and control keys.Q: My Monitor has no power (Power LED does not light up). What should I do?A: Make sure the AC power cord is connected to the Monitor.Q: Will the LCD monitor accept an Interlace signal?A: No If an Interlace signal is used, the screen displays both odd and even horizontal scanning linesat the same time, thus distorting the picture.FAQs (Frequently Asked Questions)file:///D|/M/english/190b4cgbs/safety/saf_faq.htm (2 of 8) [4/16/2003 1:55:23 PM]
Q: What does the Refresh Rate mean for LCD?A: Unlike CRT display technology, in which the speed at which the electron beam is swept from thetop to the bottom of the screen determines flicker, an active matrix display uses an active element(TFT) to control each individual pixel and the refresh rate is therefore not really applicable to LCDtechnology.Q: Will the LCD screen be resistant to scratches?A: A protective coating is applied to the surface of the LCD, which is durable to a certain extent(approximately up to the hardness of a 2H pencil). In general, it is recommended that the panelsurface is not subjected to any excessive shocks or scratches. An optional protective cover withgreater scratch resistance is also available. Q: How should I clean the LCD surface?A: For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropylalcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc. Q: Can the Philips LCD Monitor be mounted on the wall or used as a touch panel?A: Yes, Philips LCD monitors have this optional feature. The standard VESA mount holes on theback cover allow the user to mount the Philips monitor on any VESA standard ARM or accessories.Touch panels are being developed for future applications. Check with your Philips salesrepresentative for more information. RETURN TO TOP OF THE PAGEScreen Adjustments Q: What is the FPadjust program on the set-up disk and CD-ROM?FAQs (Frequently Asked Questions)file:///D|/M/english/190b4cgbs/safety/saf_faq.htm (3 of 8) [4/16/2003 1:55:23 PM]
A: The FPadjust program generates alignment patterns that help you adjust monitor settings suchas Contrast, Brightness, Horizontal Position, Vertical Position, Phase and Clock for optimalperformance.Q: When I install my monitor, how do I get the best performance from the monitor?A:For best performance, make sure your display settings are set at 1024x768@60Hz for 14"/15",1280x1024@60Hz for 17"/18"/19". Note: You can check the current display settings by pressing theOSD OK button once.The current display mode is shown in the product information in the OSD main controls.1. To install the Flat Panel Adjust (FPadjust) program located on the monitor set-up CD-ROM, open theCD-ROM and double click the FP_setup04.exe icon. This will install FP Adjust automatically andplace a shortcut on your desktop.2. Run FPadjust by double clicking the shortcut. Follow the instructions step by step to optimize imageperformance with your system's video controller.3. Q: How do LCDs compare with CRTs in terms of radiation?A: Because LCDs do not use an electron gun they do not generate the same amount of radiation atthe screen surface. RETURN TO TOP OF THE PAGECompatibility with other PeripheralsQ: Can I connect my LCD monitor to any PC, workstation or Mac?A: Yes, all Philips LCD monitors are fully compatible with standard PCs, Macs and workstations.You may need a cable adapter to connect the monitor to your Mac system. Please contact yourdealer/retailer for more information.Q: Are Philips LCD monitors Plug-and-Play?A: Yes, the monitors are Plug-and-Play compatible with Windows® 95, 98, 2000 and the PC98/99platforms.FAQs (Frequently Asked Questions)file:///D|/M/english/190b4cgbs/safety/saf_faq.htm (4 of 8) [4/16/2003 1:55:23 PM]
Q: What is USB (Universal Serial Bus)?A: Think of USB as a smart plug for PC peripherals. USB automatically determines resources (likedriver software and bus bandwidth) required by peripherals. USB makes necessary resourcesavailable without user intervention. There are three main benefits of USB. USB eliminates "caseangst," the fear of removing the computer case to install circuit board cards -- that often requireadjustment of complicated IRQ settings -- for add-on peripherals. USB does away with "portgridlock." Without USB, PCs are normally limited to one printer, two Com port devices (usually amouse and modem), one Enhanced Parallel Port add-on (scanner or video camera, for example), anda joystick. More and more peripherals for multimedia computers come on the market every day.With USB, up to 127 devices can run simultaneously on one computer. USB permits "hot plug-in." No needto shut down, plug in, reboot and run set up to install peripherals. No need to go through the reverseprocess to unplug a device. Bottom line: USB transforms today's "Plug-and-Pray" into true Plug-and-Play!Q: What is a USB hub ?A: A USB hub provides additional connections to the Universal Serial Bus. A hub's upstream portconnects a hub to the host, usually a PC. Multiple downstream ports in a hub allows connection toanother hub or device, such as a USB keyboard, camera or printer. RETURN TO TOP OF THE PAGE LCD Panel TechnologyQ: What is a Liquid Crystal Display?A: A Liquid Crystal Display (LCD) is an optical device that is commonly used to display ASCIIcharacters and images on digital items such as watches, calculators, portable game consoles, etc.LCD is the technology used for displays in notebooks and other small computers. Like light-emittingdiode and gas-plasma technologies, LCD allows displays to be much thinner than cathode ray tube(CRT) technology. LCD consumes much less power than LED and gas-display displays because itworks on the principle of blocking light rather than emitting it.Q: How are LCDs made?A: LCDs are created from two glass plates separated from each other at a distance of a fewmicrons. The plates are filled with liquid crystal and then sealed together. The top plate is colouredwith an RGB pattern to make the colour filter. Polarizers are then glued to both plates. Thiscombination is sometimes called 'glass' or 'cell.' The LCD cell is assembled into a 'module' byadding the backlight, driver electronics and frame.FAQs (Frequently Asked Questions)file:///D|/M/english/190b4cgbs/safety/saf_faq.htm (5 of 8) [4/16/2003 1:55:23 PM]
Q: What is polarization ?A: Polarization is basically directing light to shine in one direction. Light is electromagnetic waves.Electric and magnetic fields oscillate in a direction perpendicular to the propagation of the lightbeam. The direction of these fields is called the 'polarization direction'. Normal or non-polarized lighthas fields in several directions; polarized light has a field in only one direction.Q: What differentiates passive matrix LCDs from active matrix LCDs?A: An LCD is made with either a passive matrix or an active matrix display grid. An active matrix hasa transistor located at each pixel intersection, requiring less current to control the luminance of apixel. For this reason, the current in an active matrix display can be switched on and off morefrequently, improving the screen refresh time (your mouse pointer will appear to move moresmoothly across the screen, for example). The passive matrix LCD has a grid of conductors withpixels located at each intersection in the grid.Q: How does a TFT LCD Panel work?A: On each column and row of the TFT LCD panel a data source drive and a gate drive and attached,respectively. The TFT drain of each cell is connected to the electrode. The molecular arrangement ofliquid crystal elements differs according to whether it is impressed with voltage or not. It varies thedirection of polarized light and the amount of light by letting it through different arrays of liquidcrystal elements. When two polarized filters are arranged vertically on a polarized light pole, thelight that passes through the upper polarized panel is turned 90 degrees along with the spiralstructure of the liquid crystal molecules and goes through the polarized filter at the bottom. Whenimpressed with voltage, liquid crystal molecules are arranged vertically from the original spiralstructure and the direction of the light is not turned through 90 degrees. In this case, light thatcomes through the top polarized panel may not go through the polarized panel at the bottom.: What are the advantages of TFT LCD compared with CRT?A: In a CRT monitor, a gun shoots electrons and general light by colliding polarized electrons onfluorescent glass. Therefore, CRT monitors basically operate with an analog RGB signal. A TFT LCDmonitor is a device that displays an input image by operating a liquid crystal panel. The TFT has afundamentally different structure than a CRT: Each cell has an active matrix structure andindependent active elements. A TFT LCD has two glass panels and the space between them is filledin with liquid crystal. When each cell is connected with electrodes and impressed with voltage, themolecular structure of the liquid crystal is altered and controls the amount of inlet lighting to displayimages. A TFT LCD has several advantages over a CRT, since it can be very thin and no flickeringoccurs because it does not use the scanning method.Q: Why is vertical frequency of 60Hz optimal for an LCD monitor?FAQs (Frequently Asked Questions)file:///D|/M/english/190b4cgbs/safety/saf_faq.htm (6 of 8) [4/16/2003 1:55:23 PM]
A: Unlike a CDT monitor, the TFT LCD panel has a fixed resolution. For example, an XGA monitorhas 1024x3 (R, G, B) x 768 pixels and a higher resolution may not be available without additionalsoftware processing. The panel is designed to optimize the display for a 65MHz dot clock, one of thestandards for XGA displays. Since the vertical/horizontal frequency for this dot clock is 60Hz/48kHz,the optimum frequency for this monitor is 60Hz.Q: What kind of wide-angle technology is available? How does it work?A: The TFT LCD panel is an element that controls/displays the inlet of a backlight using thedual-refraction of a liquid crystal. Using the property that the projection of inlet light refracts towardthe major axis of the liquid element, it controls the direction of inlet light and displays it. Since therefraction ratio of inlet light on liquid crystal varies with the inlet angle of the light, the viewing angleof a TFT is much narrower than that of a CDT. Usually, the viewing angle refers to the point wherethe contrast ration is 10. Many ways to widen the viewing angle are currently being developed andthe most common approach is to use a wide viewing angle film, which widens the viewing angle byvarying the refraction ratio. IPS (In Plane Switching) or MVA (Multi Vertical Aligned) is also used togive a wider viewing angle.Q: Why is there no flicker on an LCD Monitor?A: Technically speaking, LCDs do flicker, but the cause of the phenomenon is different from that ofCRT monitor -- and it has no impact of the ease of viewing. Flickering in an LCD monitor relates tousually undetectable luminance caused by the difference between positive and negative voltage. Onthe other hand, CRT flickering that can irritate the human eye occurs when the on/off action of thefluorescent object becomes visible. Since the reaction speed of liquid crystal in an LCD panel ismuch slower, this troublesome form of flickering is not present in an LCD display.Q: Why is an LCD monitor virtually free of Electro Magnetic Interference?A: Unlike a CRT, an LCD monitor does not have key parts that generate Electro MagneticInterference, especially magnetic fields. Also, since an LCD display utilizes relatively low power, itspower supply is extremely quiet. RETURN TO TOP OF THE PAGEErgonomics, Ecology and Safety StandardsQ: What is the CE mark?A: The CE (Conformité Européenne) mark is required to be displayed on all regulated productsoffered for sale on the European market. This 'CE' mark means that a product complies with therelevant European Directive. A European Directive is a European 'Law' that relates to health, safety,environment and consumer protection, much the same as the U.S. National Electrical Code and ULFAQs (Frequently Asked Questions)file:///D|/M/english/190b4cgbs/safety/saf_faq.htm (7 of 8) [4/16/2003 1:55:23 PM]
Standards.Q: Does the LCD monitor conform to general safety standards?A: Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 95/99/03 standards forthe control of radiation, electromagnetic waves, energy reduction, electrical safety in the workenvironment and recyclability. The specification page provides detailed data on safety standards.More information is provided in the Regulatory Information section.RETURN TO TOP OF THE PAGE FAQs (Frequently Asked Questions)file:///D|/M/english/190b4cgbs/safety/saf_faq.htm (8 of 8) [4/16/2003 1:55:23 PM]
TroubleshootingSafety and Troubleshooting • FAQs • Common Problems • Imaging Problems • Regulatory Information • Other RelatedInformationThis page presents problems that can be corrected by the user. If the problem still exists after these possible solutions, contact your nearest Philipsdealer.Common ProblemsHaving this problem? Check these itemsNo Picture(Power LED not lit)Make sure the Power cable is plugged to the wall and the back ofthe monitor.● First, power button in front of the monitor should be in the OFFposition, then press it to ON position again.● No Picture(Power LED is amber or yellow)Make sure the computer is turned on.● Make sure the signal cable is properly connected to your computer.● Check to see if the monitor cable has bent pins.● The Energy Saving feature may be activated● Screen saysMake sure the monitor cable is properly connected to yourcomputer. (Also refer to the Quick Set Up Guide).● Check to see if the monitor cable has bent pins.● Make sure the computer is turned on.● Screen says Make sure the vertical sync of input signal is within the range of 56~ 75 Hz.● Change the refresh rate to 56~75Hz within 10 minutes.● Re-power on monitor to start over again if you failed to change therefresh rate within 10 minutes.● AUTO button not working properly The Auto Function is designed for use on standard Macintosh orIBM-compatible PC running Microsoft properly Windows.● It may not work properly if using nonstandard PCs or video card.● Imaging ProblemsDisplay position is incorrect Push the Auto button.● Adjust the image position using the Horizontal Position &/or VerticalPosition in OSD Main Controls.● Image vibrates on the screen Check that the signal cable is properly connected to the graphicsboard or PC.● Vertical flicker appearsPush the Auto button.● Eliminate the vertical bars using the Clock Adjustment of VIDEONOISE in OSD Main Controls.● Horizontal flicker appearsPush the Auto button.● Eliminate the horizontal bars using the Phase Adjustment of VIDEONOISE in OSD Main Controls.● Troubleshootingfile:///D|/M/english/190b4cgbs/safety/saf_troub.htm (1 of 2) [4/16/2003 1:55:23 PM]
The screen is too bright or too dark Adjust the contrast and brightness in OSD Main Controls. (Thebacklight of the LCD monitor has a fixed life span. When the screenbecomes dark or begins to flicker, please contact your dealer.● An after-image appears If an image remains in the screen for an extended period of time, itmay be imprinted in the screen and leave an after-image. Thisusually disappears after a few hours● An after-image remains after the powerhas been turned off.This is characteristic of liquid crystal and is not caused by amalfunction or deterioration of the liquid crystal. The after-image willdisappear after a set amount of time● Green, red, blue, dark, and white dotsremains The remaining dots are normal characteristic of the liquid crystalused in today’s technology.● For further assistance, refer to the Consumer Information Centers list to contact your local Philips distributor. RETURN TO TOP OF THE PAGE Troubleshootingfile:///D|/M/english/190b4cgbs/safety/saf_troub.htm (2 of 2) [4/16/2003 1:55:23 PM]
Regulatory InformationTCO'95/99 Information • TCO'95/99 Environmental Requirements • TCO'03 Information •Recycling Information for Customers • CE Declaration of Conformity • Energy StarDeclaration • Federal Communications Commission (FCC) Notice (U.S. Only) • CommissionFederale de la Communication (FCC Declaration) • EN 55022 Compliance (Czech RepublicOnly) • VCCI Class 2 Notice (Japan Only) • MIC Notice (South Korea Only) • Polish Centerfor Testing and Certification Notice • North Europe (Nordic Countries) Information • BSMINotice (Taiwan Only) • Ergonomie Hinweis (nur Deutschland) • Philips End-of-Life Disposal •Information for UK onlySafety and Troubleshooting • Troubleshooting • Other Related Information • FrequentlyAsked Questions (FAQs)TCO'95/99 InformationCongratulations!You have just purchased a TCO'95 or TCO'99 approved and labelled product! Your choice has provided youwith a product developed for professional use. Your purchase has also contributed to reducing the burdenon the environment and also, to the further development of environmentally adapted electronics products.Why do we have environmentally labelled computers?In many countries, environmental labeling has become an established method for encouraging theadaptation of goods and services to the environment. The main problem, as far as computers and otherRegulatory Informationfile:///D|/M/english/190b4cgbs/safety/regs/regulat.htm (1 of 14) [4/16/2003 1:55:25 PM]
electronics equipment are concerned, is that environmentally harmful substances are used both in theproducts and during their manufacture. Since it is not so far possible to satisfactorily recycle the majority ofelectronics equipment, most of these potentially damaging substances sooner or later enter nature.There are also other characteristics of a computer, such as energy consumption levels, that are importantfrom the viewpoints of both the work (internal) and natural (external) environments. Since all methods ofelectricity generation have a negative effect on the environment (e.g. acidic and climate-influencingemissions, radioactive waste), it is vital to save energy. Electronics equipment in offices is often left runningcontinuously and thereby consumes a lot of energy.What does labelling involve?This product meets the requirements for the TCO'95/TCO'99 scheme which provides for international andenvironmental labeling of personal computers. The labeling scheme was developed as a joint effort by theTCO (The Swedish Confederation of Professional Employees), Svenska Naturskyddsforeningen (TheSwedish Society for Nature Conservation) and Statens Energimyndighet (The Swedish National EnergyAdministration).Approval requirements cover a wide range of issues: environment, ergonomics, usability, emission ofelectric and magnetic fields, energy consumption and electrical and fire safety.The environmental demands impose restrictions on the presence and use of heavy metals, brominated andchlorinated flame retardants, CFCs (freons) and chlorinated solvents, among other things. The product mustbe prepared for recycling and the manufacturer is obliged to have an environmental policy which must beadhered to in each country where the company implements its operational policy.The energy requirements include a demand that the computer and/or display, after a certain period ofinactivity, shall reduce its power consumption to a lower level in one or more stages. The length of time toreactivate the computer shall be reasonable for the user.Labeled products must meet strict environmental demands, for example, in respect of the reduction ofelectric and magnetic fields, physical and visual ergonomics and good usability.Below you will find a brief summary of the environmental requirements met by this product. The completeenvironmental criteria document may be ordered from:TCO DevelopmentSE-114 94 Stockholm, SwedenFax: +46 8 782 92 07Email (Internet): development@tco.seCurrent information regarding TCO'95/TCO'99 approved and labeled products may also be obtained viathe Internet, using the address: http://www.tco-info.com/Regulatory Informationfile:///D|/M/english/190b4cgbs/safety/regs/regulat.htm (2 of 14) [4/16/2003 1:55:25 PM]
RETURN TO TOP OF THE PAGEEnvironmental RequirementsFlame retardantsFlame retardants are present in printed circuit boards, cables, wires, casings and housings. Their purpose isto prevent, or at least to delay the spread of fire. Up to 30% of the plastic in a computer casing can consist offlame retardant substances. Most flame retardants contain bromine or chloride, and those flame retardantsare chemically related to another group of environmental toxins, PCBs. Both the flame retardants containingbromine or chloride and the PCBs are suspected of giving rise to severe health effects, includingreproductive damage in fish-eating birds and mammals, due to the bio-accumulative* processes. Flameretardants have been found in human blood and researchers fear that disturbances in fetus developmentmay occur.The relevant TCO'95/TCO'99 demand requires that plastic components weighing more than 25 grams mustnot contain flame retardants with organically bound bromine or chlorine. Flame retardants are allowed in theprinted circuit boards since no substitutes are available.Cadmium**Cadmium is present in rechargeable batteries and in the color-generating layers of certain computerdisplays. Cadmium damages the nervous system and is toxic in high doses. The relevant TCO' 95/TCO'99requirement states that batteries, the color-generating layers of display screens and the electrical orelectronics components must not contain any cadmium.Mercury**Mercury is sometimes found in batteries, relays and switches. It damages the nervous system and is toxic inhigh doses. The relevant TCO'95/TCO'99 requirement states that batteries may not contain any mercury. Italso demands that mercury is not present in any of the electrical or electronics components associated withthe labeled unit.CFCs (freons)The relevant TCO'95/TCO'99 requirement states that neither CFCs nor HCFCs may be used during themanufacture and assembly of the product. CFCs (freons) are sometimes used for washing printed circuitboards. CFCs break down ozone and thereby damage the ozone layer in the stratosphere, causingincreased reception on earth of ultraviolet light with increased risks e.g. skin cancer (malignant melanoma)as a consequence.Lead**Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the nervoussystem and in higher doses, causes lead poisoning. The relevant TCO'95/TCO'99 requirement permits theinclusion of lead since no replacement has yet been developed.* Bio-accumulative is defined as substances which accumulate within living organisms.** Lead, Cadmium and Mercury are heavy metals which are bio-accumulative.Regulatory Informationfile:///D|/M/english/190b4cgbs/safety/regs/regulat.htm (3 of 14) [4/16/2003 1:55:25 PM]
RETURN TO TOP OF THE PAGETCO'03 Information(Option, only available for TCO'03 version)Congratulations!The display you have just purchased carries the TCO'03 Displays label. Thismeans that your display is designed, manufactured and tested according tosome of the strictest quality and environmental requirements in the world. Thismakes for a high performance product, designed with the user in focus that alsominimizes the impact on our natural environment.Some of the features of the TCO'03 Display requirements.ErgonomicsGood visual ergonomics and image quality in order to improve the working environment for the userand to reduce sight and strain problems. Important parameters are luminance, contrast, resoluction,reflectance, colour rendition and image stability.● EnergyEnergy-saving mode after a certain time-beneficial both for the user and the environment● Electrical safety● EmissionsElectromagnetic fields● Noise emissions● EcologyThe product must be prepared for recycling and the manufacturer must have a certified environmentalmanagement system such as EMAS or ISO 14 000● Restrictions onchlorinated and brominated flame retardants and polymers❍ heavy metals such as cadmium, mercury and lead.❍ ● The requirements included in this label have been developed by TCO Development in co-operation withscientists, experts, users as well as manufacturers all over the world. Since the end of the 1980s TCO hasRegulatory Informationfile:///D|/M/english/190b4cgbs/safety/regs/regulat.htm (4 of 14) [4/16/2003 1:55:25 PM]
been involved in influencing the development of IT equipment in a more user-friendly direction. Our labellingsystem started with displays in 1992 and is now requested by users and IT-manufacturers all over the world.For more information, please visitwww.tcodevelopment.comRETURN TO TOP OF THE PAGERecycling Information for CustomersPhilips establishes technically and economically viable objectives to optimize the environmental performanceof the organization's product, service and activities.From the planning, design and production stages, Philips emphasizes the important of making products thatcan easily be recycled. At Philips, end-of-life management primarily entails participation in national take-backinitiatives and recycling programs whenever possible, preferably in cooperation with competitors.There is currently a system of recycling up and running in the European countries, such as The Netherlands,Belgium, Norway, Sweden and Denmark.In U.S.A., Philips Consumer Electronics North America has contributed funds for the Electronic IndustriesAlliance (EIA) Electronics Recycling Project and state recycling initiatives for end-of-life electronics productsfrom household sources. In addition, the Northeast Recycling Council (NERC) - a multi-state non-profitorganization focused on promoting recycling market development - plans to implement a recycling program.In Asia Pacific, Taiwan, the products can be taken back by Environment Protection Administration (EPA) tofollow the IT product recycling management process, detail can be found in web site www.epa.gov.twFor help and service, please contact Consumers Information Center or F1rst Choice Contact InformationCenter in each country or the following team of Environmental specialist can help.Mr. Job Chiu - Environment managerPhilips Electronics Industries (Taiwan) Ltd, Monitor Business UnitE-mail: job.chiu@philips.comTel: +886 (0) 3 454 9839Mr. Maarten ten Houten - Senior Environmental ConsultantPhilips Consumer ElectronicsE-mail: marten.ten.houten@philips.comTel: +31 (0) 40 27 33402Ms. Patricia A. FrancoPhilips Electronics North AmericaE-mail: patricia.franco@Philips.comTel: +1 202 962 8550 RETURN TO TOP OF THE PAGE Regulatory Informationfile:///D|/M/english/190b4cgbs/safety/regs/regulat.htm (5 of 14) [4/16/2003 1:55:25 PM]
CE Declaration of ConformityPhilips Consumer Electronics declare under our responsibility that the product is in conformity with thefollowing standards- EN60950:1992+A1+A2+A3+A4+A11 (Safety requirement of Information Technology Equipment)- EN55022:1998 (Radio Disturbance requirement of Information Technology Equipment)- EN55024:1998 (Immunity requirement of Information Technology Equipment)- EN61000-3-2:1995 (Limits for Harmonic Current Emission)- EN61000-3-3:1995 (Limitation of Voltage Fluctuation and Flicker)following provisions of directives applicable- 73/23/EEC (Low Voltage Directive)- 89/336/EEC (EMC Directive)- 93/68/EEC (Amendment of EMC and Low Voltage Directive)and is produced by a manufacturing organization on ISO9000 level.The product also comply with the following standards- ISO9241-3, ISO9241-7, ISO9241-8 (Ergonomic requirement for Visual Display)- ISO13406-2 (Ergonomic requirement for Flat panels)- GS EK1-2000 (GS specification)- prEN50279:1998 (Low Frequency Electric and Magnetic fields for Visual Display)- MPR-II (MPR:1990:8/1990:10 Low Frequency Electric and Magnetic fields)- TCO'95, TCO'99, TCO'03 (Requirement for Environment Labelling of Ergonomics, Energy, Ecology andEmission, TCO: Swedish Confederation of Professional Employees) for TCO versions RETURN TO TOP OF THE PAGE Energy Star DeclarationPHILIPS190B4CG/190B4CB/190B4CSThis monitor is equipped with a function for saving energy which supports the VESA Display PowerManagement Signaling (DPMS) standard. This means that the monitor must be connected to acomputer which supports VESA DPMS to fulfill the requirements in the NUTEK specification 803299/94.Time settings are adjusted from the system unit by software.NUTEK VESA State LED Indicator Power ConsumptionNormal operation ON Blue < 45 W (typ.)Regulatory Informationfile:///D|/M/english/190b4cgbs/safety/regs/regulat.htm (6 of 14) [4/16/2003 1:55:25 PM]
Power SavingAlternative 2One step OFF Amber < 1 WAs an ENERGY STAR® Partner, PHILIPS has determined that this product meetsthe ENERGY STAR® guidelines for energy efficiency.We recommend you switch off the monitor when it is not in use for quite a long time. RETURN TO TOP OF THE PAGEFederal Communications Commission (FCC) Notice (U.S. Only)This equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part 15 of the FCC Rules. These limits are designed to providereasonable protection against harmful interference in a residential installation. Thisequipment generates, uses and can radiate radio frequency energy and, if not installed andused in accordance with the instructions, may cause harmful interference to radiocommunications. However, there is no guarantee that interference will not occur in aparticular installation. If this equipment does cause harmful interference to radio or televisionreception, which can be determined by turning the equipment off and on, the user isencouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.● Increase the separation between the equipment and receiver.● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.● Consult the dealer or an experienced radio/TV technician for help.● Changes or modifications not expressly approved by the party responsible for compliancecould void the user's authority to operate the equipment.Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computerdevice.To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain orexcessive moisture.THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIANINTERFERENCE-CAUSING EQUIPMENT REGULATIONS. RETURN TO TOP OF THE PAGERegulatory Informationfile:///D|/M/english/190b4cgbs/safety/regs/regulat.htm (7 of 14) [4/16/2003 1:55:26 PM]
Commission Federale de la Communication (FCC Declaration)Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques declass B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façonà fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'uneinstallation résidentielle. CET appareil produit, utilise et peut émettre des hyperfréquencesqui, si l'appareil n'est pas installé et utilisé selon les consignes données, peuvent causerdes interférences nuisibles aux communications radio. Cependant, rien ne peut garantirl'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est lacause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, cequi peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateurpourrait essayer de corriger la situation en prenant les mesures suivantes: Réorienter ou déplacer l'antenne de réception.● Augmenter la distance entre l'équipement et le récepteur.● Brancher l'équipement sur un autre circuit que celui utilisé par le récepteur.● Demander l'aide du marchand ou d'un technicien chevronné en radio/télévision.● Toutes modifications n'ayant pas reçu l'approbation des services compétents en matière deconformité est susceptible d'interdire à l'utilisateur l'usage du présent équipement.N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques.CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DUREGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA. RETURN TO TOP OF THE PAGEEN 55022 Compliance (Czech Republic Only) RETURN TO TOP OF THE PAGERegulatory Informationfile:///D|/M/english/190b4cgbs/safety/regs/regulat.htm (8 of 14) [4/16/2003 1:55:26 PM]
VCCI Notice (Japan Only)This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) forInformation technology equipment. If this equipment is used near a radio or television receiver in a domesticenvironment, it may cause radio Interference. Install and use the equipment according to the instructionmanual.Class B ITE RETURN TO TOP OF THE PAGEMIC Notice (South Korea Only)Class B DeviceRegulatory Informationfile:///D|/M/english/190b4cgbs/safety/regs/regulat.htm (9 of 14) [4/16/2003 1:55:26 PM]
Please note that this device has been approved for non-business purposes and may be used in anyenvironment, including residential areas. RETURN TO TOP OF THE PAGEPolish Center for Testing and Certification NoticeThe equipment should draw power from a socket with an attached protection circuit (a three-prong socket).All equipment that works together (computer, monitor, printer, and so on) should have the same powersupply source.The phasing conductor of the room's electrical installation should have a reserve short-circuit protectiondevice in the form of a fuse with a nominal value no larger than 16 amperes (A).To completely switch off the equipment, the power supply cable must be removed from the power supplysocket, which should be located near the equipment and easily accessible.A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements ofstandards PN-93/T-42107 and PN-89/E-06251. RETURN TO TOP OF THE PAGERegulatory Informationfile:///D|/M/english/190b4cgbs/safety/regs/regulat.htm (10 of 14) [4/16/2003 1:55:26 PM]
North Europe (Nordic Countries) InformationPlacering/VentilationVARNING:FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄRDU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/VentilationADVARSEL:SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ERNEMT TILGÆNGELIGE. Paikka/IlmankiertoVAROITUS:SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTIIRROTTAA PISTORASIASTA. Plassering/VentilasjonADVARSEL:NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FORSTØMTILFØRSEL ER LETTE Å NÅ. RETURN TO TOP OF THE PAGE BSMI Notice (Taiwan Only)Regulatory Informationfile:///D|/M/english/190b4cgbs/safety/regs/regulat.htm (11 of 14) [4/16/2003 1:55:26 PM]
RETURN TO TOP OF THE PAGEErgonomie Hinweis (nur Deutschland)Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten, daßReparaturen nur durch Fachpersonal durchgeführt werden.1. nur original-Ersatzteile verwendet werden.2. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird.3. Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklemUntergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringemZeichenkontrast wären die Folge).Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB (A) oder weniger.ACHTUNG: BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN, DAßNETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND. RETURN TO TOP OF THE PAGEEnd-of-Life DisposalYour new monitor contains materials that can be recycled and reused. Specialized companies can recycleyour product to increase the amount of reusable materials and to minimize the amount to be disposed of.Please find out about the local regulations on how to dispose of your old monitor from your local Philipsdealer. RETURN TO TOP OF THE PAGEInformation for UK only WARNING - THIS APPLIANCE MUST BEEARTHED.Important:This apparatus is supplied with an approvedmoulded 13A plug. To change a fuse in this type Regulatory Informationfile:///D|/M/english/190b4cgbs/safety/regs/regulat.htm (12 of 14) [4/16/2003 1:55:26 PM]
of plug proceed as follows:1. Remove fuse cover and fuse.2. Fit new fuse which should be a BS 13625A,A.S.T.A. or BSI approved type.3. Refit the fuse cover.If the fitted plug is not suitable for your socketoutlets, it should be cut off and an appropriate3-pin plug fitted in its place.If the mains plug contains a fuse, this shouldhave a value of 5A. If a plug without a fuse isused, the fuse at the distribution board shouldnot be greater than 5A.Note: The severed plug must be destroyed toavoid a possible shock hazard should it beinserted into a 13A socket elsewhere. How to connect a plugThe wires in the mains lead are coloured inaccordance with the following code:BLUE - "NEUTRAL" ("N")BROWN - "LIVE" ("L")GREEN & YELLOW - "EARTH" ("E")1. The GREEN AND YELLOW wire must beconnected to the terminal in the plug which ismarked with the letter "E" or by the Earth symbol or coloured GREEN or GREEN ANDYELLOW.2. The BLUE wire must be connected to theterminal which is marked with the letter "N" orcoloured BLACK.3. The BROWN wire must be connected to theterminal which marked with the letter "L" orcoloured RED.Before replacing the plug cover, make certainthat the cord grip is clamped over the sheath of Regulatory Informationfile:///D|/M/english/190b4cgbs/safety/regs/regulat.htm (13 of 14) [4/16/2003 1:55:26 PM]
the lead - not simply over the three wires. RETURN TO TOP OF THE PAGERegulatory Informationfile:///D|/M/english/190b4cgbs/safety/regs/regulat.htm (14 of 14) [4/16/2003 1:55:26 PM]
Other Related InformationSafety and Troubleshooting • FAQs • Troubleshooting • Regulatory Information • Informationfor Users in the U. S. • Information for Users Outside the U.SInformation for Users in the U. S.For units set at 115 V :Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord amaximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.For units set at 230 V:Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord amaximum of 15-feet long and a tandem blade, grounding type attachment plug rated 15 A, 250 V.Information for Users outside the U.S.For units set at 230 V:Use a Cord Set consisting of a minimum 18 AWG cord and grounding type attachment plug rated 15 A, 250V. The Cord Set should have the appropriate safety approvals for the country in which the equipment will beinstalled and / or be marked HAR. RETURN TO TOP OF THE PAGE Other Related Informationfile:///D|/M/english/190b4cgbs/safety/saf_other.htm [4/16/2003 1:55:26 PM]
Philips Pixel Defect PolicyProduct Features • Technical Specifications • Resolution & Preset Modes • Automatic PowerSaving • Physical Specification • Pin Assignment • Product ViewsPhilips' Flat Panel Monitors Pixel Defect PolicyPhilips strives to deliver the highest quality products. We use some of the industry's most advancedmanufacturing processes and practise stringent quality control. However, pixel or sub pixel defects on theTFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guaranteethat all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptablenumber of defects will be repaired or replaced under warranty. This notice explains the different types of pixeldefects and defines acceptable defect levels for each type. In order to qualify for repair or replacement underwarranty, the number of pixel defects on a TFT LCD panel must exceed these acceptable levels. Forexample, no more than 0.0004% of the sub pixels on a 15" XGA monitor may be defective. Furthermore,Philips sets even higher quality standards for certain types or combinations of pixel defects that are morenoticeable than others. This policy is valid worldwide. Pixels and Sub pixelsA pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue.Many pixels together form an image. When all sub pixels of a pixel are lit, the three colored sub pixelstogether appear as a single white pixel. When all are dark, the three colored sub pixels together appear as asingle black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors. Types of Pixel DefectsPixel and sub pixel defects appear on the screen in different ways. There are two categories of pixel defectsand several types of sub pixel defects within each category.Bright Dot Defects Bright dot defects appear as pixels or sub pixels that are always lit or 'on'. These are thetypes of bright dot defects:Philips Pixel Defect Policyfile:///D|/M/english/190b4cgbs/product/pixel.htm (1 of 3) [4/16/2003 1:55:34 PM]
One lit red, green or bluesubpixelTwo adjacent lit subpixels:- Red + Blue = Purple- Red + Green = Yellow- Green + Blue = Cyan (Light Blue)Three adjacent lit subpixels (onewhite pixel)Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or 'off'. These are thetypes of black dot defects:One dark subpixel Two or three adjacent dark subpixelsProximity of Pixel DefectsBecause pixel and sub pixels defects of the same type that are near to one another may be more noticeable,Philips also specifies tolerances for the proximity of pixel defects. Pixel Defect TolerancesIn order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panelin a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in thefollowing tables. BRIGHT DOT DEFECTS ACCEPTABLE LEVELMODEL 190B41 lit subpixel 4 or fewer2 adjacent lit subpixels 2 or fewer3 adjacent lit subpixels (one white pixel) 0Distance between two bright dot defects* 15 mm or moreBright dot defects within 20 mm circle -Philips Pixel Defect Policyfile:///D|/M/english/190b4cgbs/product/pixel.htm (2 of 3) [4/16/2003 1:55:34 PM]
Total bright dot defects of all types 4 or fewer BLACK DOT DEFECTS ACCEPTABLE LEVELMODEL 190B41 dark subpixel 6 or fewer2 adjacent dark subpixels 2 or fewer3 adjacent dark subpixels 0Distance between two black dot defects* 15 mm or moreBlack dot defects within 20 mm circle* -Total black dot defects of all types 6 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVELMODEL 190B4Total bright or black dot defects of all types 6 or fewerNote: 1 or 2 adjacent subpixel defects = 1 dot defect RETURN TO TOP OF THE PAGE Philips Pixel Defect Policyfile:///D|/M/english/190b4cgbs/product/pixel.htm (3 of 3) [4/16/2003 1:55:34 PM]
Connecting to Your PCYour LCD Monitor : Front View Product Description • Accessory Pack • Connecting to YourPC • The base • Getting Started • Optimizing PerformanceAccessory PackUnpack all the parts.Item Description 190B4C1) Power Cord (socket may differ fordifferent countries) v2) Macintosh Adapter (optional) v3) VGA Signal Cable v4) E-DFU package with Quick SetupGuide and CD-ROM. vConnecting to Your PCfile:///D|/M/english/190b4cgbs/install/connect.htm (1 of 4) [4/16/2003 1:55:48 PM]
RETURN TO TOP OF THE PAGEConnecting to Your PC1) Plug the power cord into monitor firmly.Note: If you use an Apple Macintosh, you need toconnect the special Mac adapter to one end of themonitor signal cableConnecting to Your PCfile:///D|/M/english/190b4cgbs/install/connect.htm (2 of 4) [4/16/2003 1:55:48 PM]
Cable managementa) Remove the top cover of the arm boxb) Put the cables inside the arm boxc) Put the top cover backConnecting to Your PCfile:///D|/M/english/190b4cgbs/install/connect.htm (3 of 4) [4/16/2003 1:55:48 PM]
2) Connect to PC (a) Turn off your computer and unplug its power cable. (b) Connect the monitor signal cable to the video connector on the back of yourcomputer. (c) Plug the power cord of your computer and your monitor into a nearby outlet. (d) Turn on your computer and monitor. If the monitor displays an image,installation is complete. RETURN TO TOP OF THE PAGEConnecting to Your PCfile:///D|/M/english/190b4cgbs/install/connect.htm (4 of 4) [4/16/2003 1:55:48 PM]
The BaseYour LCD Monitor : Front View Product Description • Accessory Pack • Connecting to YourPC • Getting Started • Optimizing PerformanceUnfold and Fold the Base : Unfold the base • Fold the baseRemove the Base : Remove the baseUnfold and Fold the BaseUnfold the Base1) Put monitor face down on thesafe surface 2) Pull up the base Fold the BaseThe basefile:///D|/M/english/190b4cgbs/install/base.htm (1 of 3) [4/16/2003 1:55:48 PM]
1) Push down the head of monitor RETURN TO TOP OF THE PAGERemove the BaseCondition:for VESA standard mounting applications● 1) Remove the top cover2) Remove the 6 screws and thenremove the base from the LCD monitor.The basefile:///D|/M/english/190b4cgbs/install/base.htm (2 of 3) [4/16/2003 1:55:48 PM]
RETURN TO TOP OF THE PAGE The basefile:///D|/M/english/190b4cgbs/install/base.htm (3 of 3) [4/16/2003 1:55:48 PM]
Getting StartedYour LCD Monitor : Front View Product Description • Connecting to Your PC • The Base• Getting Started • Optimizing PerformanceGetting StartedUse the information file ( .inf) for Windows 95/98/2000/Me/XP or laterThe built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for Windows95/98/2000/Me/XP. This information file ( .inf) should be installed in order that your Philips monitor canbe enabled from the 'Monitor' dialog box in Windows 95/98/2000/Me/XP and the Plug & Play applicationcan be activated. The installation procedure based on Windows '95 OEM Release 2 , 98 , Me, XP and2000 is specified as follows.For Windows 95Start Windows '951. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.2. Double click on the 'Display' Icon.3. Select the 'Settings' tab then click on 'Advanced...'.4. Select the 'Monitor' button, point to 'Change...' then click on 'Have Disk...'.5. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the'OK' button.6. Click on the 'OK' button then select your monitor model and click on the 'OK'.7. Click on the 'Close' button.8. For Windows 98Start Windows 981. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.2. Double click on the 'Display' Icon.3. Select the 'Settings' tab then click on 'Advanced...'.4. Select the 'Monitor' button, point to 'Change...' then click on 'Next'5. Select 'Display a list of all the drivers in a specific location, so you can choose the driver youwant.' then click on 'Next' and then click on 'Have Disk...'.6. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the'OK' button.7. Click on the 'OK' button then select your monitor model and click on the 'Next' button.8. Click on the 'Finish' button then the 'Close' button.9. For Windows MeStart Windows Me1. Getting Startedfile:///D|/M/english/190b4cgbs/install/gt_start.htm (1 of 3) [4/16/2003 1:55:48 PM]
Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.2. Double click on the 'Display' Icon.3. Select the 'Settings' tab then click on 'Advanced...'.4. Select 'Monitor' button, then click on 'Change...' button.5. Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button.6. Select 'Display a list of all the drivers in a specific location, so you can choose the driver youwant', then click on 'Next' and then click on 'Have Disk...'.7. Click on 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK'button.8. Click on the 'OK' button, select your monitor model and click on the 'Next' button.9. Click on 'Finish' button then the 'Close' button.10. For Windows 2000Start Windows 20001. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.2. Double click on the 'Display' Icon.3. Select the 'Settings' tab then click on 'Advanced...'.4. Select 'Monitor'- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stopinstallation.- If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps givenbelow.5. Click on 'Driver' and then click on 'Update Driver...' then click on the 'Next' button.6. Select 'Display a list of the known drivers for this device so that I can choose a specific driver',then click on 'Next' and then click on 'Have disk...'.7. Click on 'Browse...' button then select the appropriate drive F: ( CD-ROM Drive).8. Click on the 'Open' button, then click on the 'OK' button.9. Select your monitor model and click on the 'Next' button.10. Click on the 'Finish' button then the 'Close' button.If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.11. For Windows XPStart Windows XP1. Click on the 'Start' button and then click on 'Control Panel'.2. Select and click on the category 'Printers and Other Hardware'3. Click on the 'Display' Item.4. Select the 'Settings' tab then click on the 'Advanced' button.5. Select 'Monitor' tab- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stopinstallation.- If the 'Properties' button is active, click on 'Properties' button.Please follow the steps below.6. Click on the 'Driver' tab and then click on 'Update Driver...' button.7. Select the 'Install from a list or specific location [advanced]' radio button and then click on the'Next' button.8. Getting Startedfile:///D|/M/english/190b4cgbs/install/gt_start.htm (2 of 3) [4/16/2003 1:55:48 PM]
Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the 'Next'button.9. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select theappropriate drive F: (CD-ROM Drive).10. Click on the 'Open' button, then click the 'OK' button.11. Select your monitor model and click on the 'Next' button.- If you can see the 'has not passed Windows Logo testing to verify its compatibility with WindowsXP' message please click on the 'Continue Anyway' button.12. Click on the 'Finish' button then the 'Close' button.13. Click on the 'OK' button and then the 'OK' button again to close the Display_Properties dialogbox.14. If your Windows 95/98/2000/Me/XP version is different or you need more detailed installationinformation, please refer to Windows 95/98/2000/Me/XP user's manual.RETURN TO TOP OF THE PAGEGetting Startedfile:///D|/M/english/190b4cgbs/install/gt_start.htm (3 of 3) [4/16/2003 1:55:48 PM]
Your International Philips F1rst Choice WarrantyThank you for purchasing this Philips monitor.All Philips monitors are designed and manufactured to high standards and deliverhigh-quality performance, ease of use and ease of installation. Should you encounter anydifficulties while installing or using this product, please contact Philips directly to benefitfrom your Philips F1rst Choice Warranty. This three-year service warranty entitles you to aswap model on-site within 48 hours of your call being received.An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips F1rstChoice warranty. For more details contact your Philips dealer.Before contacting Philips, please prepare the following details so we can solve your problem quickly.Philips type number● Philips serial number● Purchase date (copy of purchase may be required)● PC environment Processor:286/386/486/Pentium Pro/Internal memory❍ Operating system (Windows, DOS, OS/2, MAC)❍ Fax/Modem/Internet program?❍ ● Other cards installed● Having the following information available will also help speed up the process:Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.● The full address to which the swap model should be delivered.● Just a phone call awayPhilips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 -20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET byusing one of the toll-free numbers. Click here to access the F1rst Choice Contact Information. Or you canreach us via:Website: http://www.philips.com F1rst Choice Warrantyfile:///D|/M/english/warranty/war_1st.htm [4/16/2003 1:55:57 PM]
Your International GuaranteeDear Customer,Thank you for purchasing this Philips product which has been designed and manufactured to the highestquality standards.If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor andreplacement parts irrespective of the country where it is repaired during a period of 12 months from date ofpurchase. This international Philips guarantee complements the existing national guarantee obligations toyou of dealers and Philips in the country of purchase and does not affect your statutory rights as acustomer.The Philips guarantee applies provided the product is handled properly for its intended use, in accordancewith its operating instructions and upon presentation of the original invoice or cash receipt, indicating thedate of purchase, dealer's name and model and production number of the product.The Philips guarantee may not apply if:the documents have been altered in any way or made illegible;● the model or production number on the product has been altered, deleted, removed or made illegible;● repairs or product modifications and alterations have been executed by unauthorized serviceorganizations or persons;● damage is caused by accidents including but not limited to lightning, water or fire, misuse or neglect.● Please note that the product is not defective under this guarantee in the case where modifications becomenecessary in order for the product to comply with local or national technical standards which apply incountries for which the product was not originally designed and/or manufactured. Therefore always checkwhether a product can be used in a specific country.In case your Philips product is not working correctly or is defective, please contact your Philips dealer. In theevent you require service whilst in another country a dealer address can be given to you by the PhilipsConsumer Help Desk in that country, the telephone and fax number of which can be found in the relevantpart of this booklet.In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefullybefore contacting your dealer. If you have questions which your dealer cannot answer or any relatedquestion please contact the Philips Consumer Information Centers or via:Website: http://www.philips.comInternational Guaranteefile:///D|/M/english/warranty/war_intl.htm [4/16/2003 1:55:57 PM]
LIMITED WARRANTY (Computer Monitor)Click here to access the Warranty Registration Card.Three Years Free Labor / Three Years Free Service on Parts / One Year Exchange**Product will be exchanged with a new or renewed to original specifications unit within two business daysfor the first year. This product must be shipped in at your expense for service during years two and three. WHO IS COVERED?You must have proof of purchase to receive warranty service. A sales receipt or other document showingthat you purchased the product is considered proof of purchase. Attach it to this owner's manual and keepboth nearby. WHAT IS COVERED?Warranty coverage begins the day you buy your product. For three years thereafter, all parts will berepaired or replaced, and labor is free. After three years from the day of purchase, you pay for thereplacement or repair of all parts, and for all labor charges.All parts, including repaired and replaced parts, are covered only for the original warranty period. When thewarranty on the original product expires, the warranty on all replaced and repaired products and parts alsoexpires. WHAT IS EXCLUDED?Your warranty does not cover:labor charges for installation or setup of the product, adjustment of customer controls on the product,and installation or repair of antenna systems outside of the product.● product repair and/or part replacement because of misuse, accident, unauthorized repair or othercause not within the control of Philips Consumer Electronics.● reception problems caused by signal conditions or cable or antenna systems outside the unit.● a product that requires modification or adaptation to enable it to operate in any country other than thecountry for which it was designed, manufactured, approved and/or authorized, or repair of productsdamaged by these modifications.● incidental or consequential damages resulting from the product. (Some states do not allow theexclusion of incidental or consequential damages, so the above exclusion may not apply to you. Thisincludes, but is not limited to, prerecorded material, whether copyrighted or not copyrighted.)● a product used for commercial or institutional purposes.● Where IS SERVICE AVAILABLE?Warranty service is available in all countries where the product is officially distributed by Philips ConsumerElectronics. In countries where Philips Consumer Electronics does not distribute the product, the localUnited States Guaranteefile:///D|/M/english/warranty/war_usa.htm (1 of 3) [4/16/2003 1:55:58 PM]
Philips service organization will attempt to provide service (although there may be a delay if the appropriatespare parts and technical manual(s) are not readily available). Where CAN I GET MORE INFORMATION?For more information, contact the Philips Customer Care Center by calling (877) 835-1838 (U.S.A.customers only) or (903) 242-4804.Before Requesting Service...Please check your owner's manual before requesting service. Adjustments of the controls discussed theremay save you a service call. TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDS...Contact the Philips Customer Care Center phone number listed below for product assistance andprocedures for servicing:Philips Customer Care Center(877) 835-1838 or (903) 242-4804(In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied warranties ofmerchantability and fitness for a particular purpose, are limited in duration to the duration of this expresswarranty. But, because some states do not allow limitations on how long an implied warranty may last, thislimitation may not apply to you.) TO GET WARRANTY SERVICE IN CANADA...Please contact Philips at:(800) 479-6696Three years free parts and three years free labor will be provided at Philips Canada depot or any one of itsauthorized service centers.(In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed orimplied, including any implied warranties of merchantability or fitness for a particular purpose. Philips is notliable under any circumstances for any direct, indirect, special, incidental or consequential damages,howsoever incurred, even if notified of the possibility of such damages.) REMEMBER... Please record the model and serial numbers found on the product below.MODEL # ________________________________________________SERIAL # ________________________________________________ This warranty gives you specific legal rights. You may have other rights which vary from state/province tostate/province.United States Guaranteefile:///D|/M/english/warranty/war_usa.htm (2 of 3) [4/16/2003 1:55:58 PM]
Philips Customer Care Center, P. O. Box 2976, Longview, TX 75601Your International Philips F1rst Choice WarrantyThank you for purchasing this Philips monitor.All Philips monitors are designed and manufactured to high standards and deliverhigh-quality performance, ease of use and ease of installation. Should you encounterany difficulties while installing or using this product, please contact Philips directly tobenefit from your Philips F1rst Choice Warranty. This three-year service warrantyentitles you to a swap model on-site within 48 hours of your call being receivedwithin the first year of purchase. If you have any problems with your monitor withinthe second or third year of purchase, we will repair it after it has been sent to theservice provider at your expense and returned to you within five working days, free ofcharge.An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips F1rstChoice warranty. For more details contact your Philips dealer.Before contacting Philips, please prepare the following details so we can solve your problem quickly.Philips type number● Philips serial number● Purchase date (copy of purchase may be required)● PC environment Processor:● 286/386/486/Pentium Pro/Internal memory❍ Operating system (Windows, DOS, OS/2, MAC)❍ Fax/Modem/Internet program?❍ Other cards installed● Having the following information available will also help speed up the process:Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.● The full address to which the swap model should be delivered.● Just a phone call awayPhilips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 -20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET byusing one of the toll-free numbers. Click here to access the F1rst Choice Contact Information. Or you canreach us via:Website: http://www.philips.com United States Guaranteefile:///D|/M/english/warranty/war_usa.htm (3 of 3) [4/16/2003 1:55:58 PM]
F1rst Choice Contact InformationTelephone numbers:Austria 01 546 575 603 Luxembourg 408 443 5501Belgium 02 275 0701 Netherlands 053 482 9800Cyprus (Greek) 800 92256 Norway 22 70 82 50Denmark 35 25 87 61 Portugal 0800 831 363France 03 8717 0033 Sweden 08 632 0016Germany 0696 698 4712 Switzerland 02 23 10 21 16Greece 00800 3122 1223 Spain 09 17 45 62 46Finland 09 2290 1908 United Kingdom 0207 949 0069Ireland 01 601 1161 U.S.A. 877 835 1838Italy 02 48 27 11 53 F1rst Choice Contact Informationfile:///D|/M/english/warranty/warfirst.htm [4/16/2003 1:56:03 PM]
Consumer Information CentersAntilles • Argentina • Australia• Bangladesh • Brasil • Canada • Chile• China • Colombia •Czech Republic • Dubai • Egypt • Hong Kong • Hungary • India • Indonesia • Korea •Malaysia • Mexico • Morocco • New Zealand • Pakistan • Paraguay • Peru • Philippines •Poland • Russia • Singapore • South Africa • Taiwan • Thailand • Turkey • Uruguay •VenezuelaEastern EuropeCZECH REPUBLICPhilips ServiceV Mezihorí 2180 00 PraguePhone: (02)-6831581Fax : (02)-66310852HUNGARYPhilips Markaszerviz.Kinizsi U 30-36Budapest 1092Phone: (01)-2164428 Fax : (01)-2187885POLANDPhilips Polska CEUL.Marszalkowska 45/4900-648 WarszawaPhone: (02)-6286070Fax : (02)-6288228RUSSIAPhilips Representation OfficeUl. Usacheva 35a119048 MoscowPhone: 095-937 9300Fax : 095-755 6923TURKEYTürk Philips Ticaret A.S.Talatpasa Caddesi No 5.80640-Gültepe/IstanbulPhone: (0800)-211 40 36Fax : (0212)-281 1809Latin AmericaConsumer Information Centersfile:///D|/M/english/warranty/warcic.htm (1 of 8) [4/16/2003 1:56:08 PM]
ANTILLESPhilips Antillana N.V.Kaminda A.J.E. Kusters 4Zeelandia, P.O. box 3523-3051Willemstad, CuracaoPhone: (09)-4612799Fax : (09)-4612772ARGENTINAPhilips Antillana N.V.Vedia 3892 Capital FederalCP: 1430 Buenos AiresPhone: (011)-4544 2047BRASILPhilips da Amazônia Ind. Elet. Ltda.Av. Luis Carlos Berrini, 1400 - Sao Paulo -SPPhone: 0800-701-0203CHILEPhilips Chilena S.A.Avenida Santa Maria 0760P.O. box 2687Santiago de ChilePhone: (02)-730 2000Fax : (02)-777 6730COLOMBIAIndustrias Philips de ColombiaS.A.-Division de ServicioCARRERA 15 Nr. 104-33Bogota, ColombiaPhone:(01)-8000 111001 (toll free)Fax : (01)-619-4300/619-4104MEXICOConsumer Information CentreNorte 45 No.669Col. Industrial VallejoC.P.02300, -Mexico, D.F.Phone: (05)-3687788 / 9180050462Fax : (05)-7284272Consumer Information Centersfile:///D|/M/english/warranty/warcic.htm (2 of 8) [4/16/2003 1:56:08 PM]
PARAGUAYPhilips del Paraguay S.A.Avenida Artigas 1513Casilla de Correos 605AsuncionPhone: (021)-211666Fax : (021)-213007PERUPhilips Peruana S.A.Customer DeskComandante Espinar 719Casilla 1841Limab18Phone: (01)-2136200Fax : (01)-2136276URUGUAYInd.Philips del Uruguay S.A.Luis Alberto de Herrera 1248Customer Help Desk11300 MontevideoPhone: (02)-6281111Fax : (02)-6287777VENEZUELAIndustrias Venezolanas Philips S.A.Apartado Postal 1167Caracas 1010-APhone: (02) 2377575Fax : (02) 2376420CanadaCANADAPhilips Electronics Ltd.281 Hillmount RoadMarkham, Ontario L6C 2S3Phone: (800) 479-6696PacificAUSTRALIAPhilips Consumer Service.Customer Information Centre.3 Figtree DriveHomebush Bay NSW 2140Phone: CIC: 1300-363 391 PCE Service: 1300-361 392 (toll free)Fax : +61 2 9947 0063Consumer Information Centersfile:///D|/M/english/warranty/warcic.htm (3 of 8) [4/16/2003 1:56:08 PM]
NEW ZEALANDPhilips New Zealand Ltd.Consumer Help Desk2 Wagener Place, Mt.AlbertP.O. box 1041AucklandPhone: 0800 477 999 (toll free)Fax : 0800 288 588 (toll free)AsiaBANGLADESHPhilips Service Centre100 Kazi Nazrul IslamAvenue Kawran Bazar C/ADhaka-1215Phone: (02)-812909Fax : (02)-813062CHINABEIJINGBeijing Authorized Service Centre.Consumer Information CentreBuilding 6, West StreetChong Wen Men, Beijing, Jin Bang Co. Led.100051 BEIJINGGUANGZHOUPhilips Authorized Service Centre801 Dong Feng Road EastGuangzhou 510080SHANGHAIPhilips Service Logistic CentreConsumer Information CentreP.O.Box 002-027, Nextage Department StorePuding New District200002 SHANGHAIPhilips Authorized Service CentreConsumer Information Centre148 Fu Jian Road M200001 ShanghaiPhone: 800 820 5128 (toll free)Fax: 21-656 10647Consumer Information Centersfile:///D|/M/english/warranty/warcic.htm (4 of 8) [4/16/2003 1:56:08 PM]
HONG KONGPhilips Hong Kong LimitedConsumer Information Centre16/F Hopewell Centre17 Kennedy Road, WANCHAIPhone: 2619 9663Fax : 2481 5847INDIAPhone: 91-20-712 2048 ext: 2765Fax: 91-20-712 1558BOMBAYPhilips IndiaCustomer Relation CentreBandbox House254-D Dr. A Besant Road, WorliBombay 400 025CALCUTTACustomer Relation Centre7 justice Chandra Madhab RoadCalcutta 700 020MADRASCustomer Relation Centre3, Haddows RoadMadras 600 006NEW DELHICustomer Relation Centre68, Shivaji MargNew Dehli 110 015INDONESIAPhilips Group of Companies in IndonesiaConsumer Information CentreJl.Buncit Raya Kav. 99-10012510 JakartaPhone: (021)-794 0040 / 798 4255 ext: 1612Fax : (021)-794 7511 / 794 7539Consumer Information Centersfile:///D|/M/english/warranty/warcic.htm (5 of 8) [4/16/2003 1:56:08 PM]
KOREAPhilips Korea Ltd.Philips HouseC.P.O. box 3680260-199, Itaewon-Dong.Yongsan-Ku, Seoul 140-202Phone:080-600-6600 (Local toll free)Fax : (02)-709-1245MALAYSIAPhilips Malaysia Sdn. BerhadService Dept.No.51,sect.13 Jalan University.46200 Petaling Jaya, Selagor.P.O.box 1216350768 Kuala Lumpur.Phone: (03)-7950 5501/02Fax : (03)-7954 8504PAKISTANKARACHIPhilips Electrical Ind. of PakistanConsumer Information CentreF-54, S.I.T.E, P.O.Box 710175730 KARACHIPhilips Consumer Service Centre168-F, Adamjee RoadRawalpindi CanttPhone: (021)-7731927Fax : (021)-7721167PHILIPPINESPhilips Electronics and Lighting Inc.106 Valero St., Salcedo VillageMakati, Metro Manilla.Phone: (02)-888 05 72 Domestic toll free: 1-800-10-PHILIPS or 1-800-10-744 5477Fax : (02)-888 05 71Consumer Information Centersfile:///D|/M/english/warranty/warcic.htm (6 of 8) [4/16/2003 1:56:08 PM]
SINGAPOREPhilips Singapore Private Ltd.Consumer Service Dept.Lorong 1,Toa Payoh., P.O. box 340Singapore 1231Phone: 6882 3999Fax : 6250 8037TAIWANPhilips Taiwan Ltd.Consumer Information Centre26F, 66, Chung-Hsiao W. Road Sec. 1TAIPEIPhone: 0800-231-099 or (02)-2382-4567Fax : (02)-2382-3027THAILANDPhilips Electronics (Thailand) Ltd.Philips Service Centre209/2 Sanpavut Road,Bangna, Bangkok 10260Phone : (02)-652 8652Fax : (02)-614 3531AfricaMOROCCOPhilips Electronique Maroc304,BD Mohamed VCasablancaPhone: (02)-302992Fax : (02)-303446SOUTH AFRICASouth African Philips.S.V. Div. 195 Main R.D.Martindale., JohannesburgP.O.box 58088Newville 2114Phone: +27 11 471 5000Fax : +27 11 471 5020Middle EastConsumer Information Centersfile:///D|/M/english/warranty/warcic.htm (7 of 8) [4/16/2003 1:56:08 PM]
DUBAIPhilips Middle East B.V.Consumer Information CentreP.O.Box 7785DUBAIPhone: (04)-335 3666Fax : (04)-335 3999EGYPTPhilips EgyptConsumer Information Centre10, Abdel Rahman El RafeiMohandessin - Cairo, P.O.Box 242DOKKIPhone: (02)-3313993Fax : (02)-3492142 Consumer Information Centersfile:///D|/M/english/warranty/warcic.htm (8 of 8) [4/16/2003 1:56:08 PM]

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