Desa Hrb3624 Users Manual

HRB3624 1af57e6a-cb74-9ec4-c5ed-f8c5f94ce2e9

VUL18, VUL24, VUL30 to the manual 1af57e6a-cb74-9ec4-c5ed-f8c5f94ce2e9

2015-02-04

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WARNING: If the information in this manual is not fol-
lowed exactly, a re or explosion may result causing
property damage, personal injury or loss of life.
Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any other
appliance.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electrical switch; do not use any
phone in your building.
Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
If you cannot reach your gas supplier, call the re
department.
Installation and service must be performed by a quali-
ed installer, service agency or the gas supplier.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
UNVENTED (VENT-FREE) GAS LOG HEATER
OWNER’S OPERATION AND INSTALLATION MANUAL
Remote-Ready Models VUL18/24/30(N,P)R, HRB3930/3924(N,P)R
and CRB2618/3624/3630(N,P)R
Thermostatically-Controlled Models VUL18/24/30(N,P)T and
HRB3624(N,P)T
Remote-Ready Models Also Design-Certied As
Vented Decorative Appliances
www.desatech.com 119426-01A2
SAFETy INFORMATION
TAbLE OF CONTENTS
Safety Information ............................................... 2
Product Identication ........................................... 5
Local Codes......................................................... 5
Optional Remote Control Accessories ................. 5
Unpacking............................................................ 5
Product Features ................................................. 5
Air For Combustion and Ventilation ..................... 6
Installation ........................................................... 8
Operating Heater ............................................... 20
Inspecting Burners............................................. 25
Cleaning and Maintenance ................................ 26
Wiring Diagram .................................................. 27
Troubleshooting ................................................. 28
Optional Positioning of Thermostat
Sensing Bulb ................................................. 32
Specications .................................................... 33
Illustrated Parts Breakdown and Parts List........ 34
Service Hints ..................................................... 42
Technical Service............................................... 42
Replacement Parts ............................................ 42
Accessories ....................................................... 42
Warranty Information ...........................Back Cover
WARNING: Improper in-
stallation, adjustment, al-
teration, service or main-
tenance can cause injury
or property damage. Refer
to this manual for correct
installation and operation-
al procedures. For assis-
tance or additional infor-
mation consult a qualied
installer, service agency
or the gas supplier.
WARNING: This appliance
is for installation only in a
solid-fuel burning mason-
ry or UL127 factory-built
replace or in a listed vent-
less rebox enclosure. It is
design-certied for these
installations in accordance
with ANSI Z21.11.2. Excep-
tion: Do not install this
appliance in a factory-built
fireplace that includes
instructions stating it has
not been tested or should
not be used with unvented
gas logs.
WARNING: This is an
unvented gas-red heat-
er. It uses air (oxygen)
from the room in which
it is installed. Provisions
for adequate combustion
and ventilation air must
be provided. Refer to Air
for Combustion and Ven-
tilation section on page 6
of this manual.
This appliance may be in-
stalled in an aftermarket,*
permanently located,
manufactured (mobile)
home, where not prohib-
ited by local codes.
This appliance is only for
use with the type of gas
indicated on the rating
plate. This appliance is
not convertible for use
with other gases.
* Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
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119426-01A 3
WARNING: This product con-
tains and/or generates chemicals
known to the state of California
to cause cancer or birth defects
or other reproductive harm.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, op-
erate or service this replace.
Improper use of this replace
can cause serious injury or
death from burns, re, explo-
sion, electrical shock and carbon
monoxide poisoning.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs of carbon
monoxide poisoning resemble the u, with head-
aches, dizziness or nausea. If you have these signs,
the replace may not be working properly. Get
fresh air at once! Have replace serviced. Some
people are more affected by carbon monoxide than
others. These include pregnant women, people with
heart or lung disease or anemia, those under the
inuence of alcohol and those at high altitudes.
Natural and Propane/LP
gases are odorless. An
odor-making agent is added to these gases. The
odor helps you detect a gas leak. However, the odor
added to the gas can fade. Gas may be present even
though no odor exists.
Make certain you read and understand all warnings.
Keep this manual for reference. It is your guide to
safe and proper operation of this replace.
WARNING: Any change to
this heater or its controls can
be dangerous.
WARNING: Do not use a
blower insert, heat exchanger
insert or other accessory not ap-
proved for use with this heater.
SAFETy INFORMATION
Continued WARNING: Do not allow fans
to blow directly into the replace.
Avoid any drafts that alter burner
ame patterns. Ceiling fans can
create drafts that alter burner
ame patterns. Altered burner
patterns can cause sooting.
Due to high temperatures, the
appliance should be located out
of trafc and away from furniture
and draperies.
Do not place clothing or other
ammable material on or near
the appliance. Never place any
objects on the heater.
Heater base assembly becomes
very hot when running heater.
Keep children and adults away
from hot surface to avoid burns
or clothing ignition. Heater
will remain hot for a time after
shutdown. Allow surface to cool
before touching.
Carefully supervise young chil-
dren when they are in the room
with heater. When using the hand-
held remote accessory (Remote-
Ready Models Only), keep selec-
tor switch in the OFF position to
prevent children from turning on
burners with remote.
You must operate this heater
with the replace screen and
hood in place. Make sure re-
place screen and hood are in
place before running heater.
Keep the appliance area clear
and free from combustible ma-
terials, gasoline and other am-
mable vapors and liquids.
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SAFETy INFORMATION
Continued
1.
This appliance is only for use with the type of
gas indicated on the rating plate. This appliance
is not convertible for use with other gases.
2. Do not place propane/LP supply tank(s) in-
side any structure. Locate propane/LP supply
tank(s) outdoors (propane/LP units only).
3. If you smell gas
shut off gas supply
do not try to light any appliance
do not touch any electrical switch; do not use
any phone in your building
immediately call your gas supplier from a
neighbors phone. Follow the gas supplier’s
instructions
if you cannot reach your gas supplier, call
the re department
4. This heater shall not be installed in a bedroom
or bathroom, unless installed as a vented appli-
ance. See Installing Damper Clamp Accessory
for Vented Operation, page 12 (Remote-Ready
Models Only).
5. Before installing in a solid fuel burning
replace, the chimney ue and rebox must
be cleaned of soot, creosote, ashes and loose
paint by a qualied chimney cleaner. Creosote
will ignite if highly heated. A dirty chimney
ue may create and distribute soot within
the house. Inspect chimney ue for damage.
If damaged, repair ue and rebox before
operating heater.
6. Do not burn solid-fuel in a masonry or UL127
factory-built replace in which a vent-free
room heater is installed.
7. If replace has glass doors, never operate this
heater with glass doors closed. If you operate
heater with doors closed, heat buildup inside
replace will cause glass to burst. Make sure
there are no obstructions across openings of
replace.
8. To prevent the creation of soot, follow the
instructions in Cleaning and Maintenance,
page 26.
9. Before using furniture polish, wax, carpet
cleaner or similar products, turn heater off. If
heated, the vapors from these products may
create a white powder residue within burner
box or on adjacent walls and furniture.
10. This heater needs fresh, outside air ventilation
to run properly. This heater has an Oxygen
Depletion Sensing (ODS) safety shutoff system.
The ODS shuts down the heater if enough fresh
air is not available. See Air for Combustion and
Ventilation, page 6. If heater keeps shutting off,
see Troubleshooting, page 28.
11. Do not run heater
where ammable liquids or vapors are used
or stored
under dusty conditions
12. Do not use this heater to cook food or burn
paper or other objects.
13. Do not use heater if any part has been exposed
to or under water. Immediately call a qualied
service technician to inspect the room heater
and to replace any part of the control system
and any gas control which has been under
water.
14. Do not operate heater if any log is broken. Do
not operate heater if a log is chipped (dime-
sized or larger).
15. Turn heater off and let cool before servicing,
installing or repairing. Make sure the selector
switch is in the OFF position (Remote-Ready
Models Only). Only a qualied service person
should install, service or repair heater.
16. Make sure the selector switch is in the OFF
position when you are away from home for
long periods of time (Remote-Ready Models
Only).
17. Remote-ready heaters must not be connected
to any external electrical source.
18. Operating heater above elevations of 4,500
feet may cause pilot outage.
19. To prevent performance problems, do not
use propane/LP fuel tank of less than 100 lb.
capacity (propane/LP units only).
20. Provide adequate clearances around air
openings.
UNPACkING
CAUTION: Do not remove the
data plates from the grate assembly.
The data plates contain important
warranty and safety information.
1. Remove logs and heater base assembly from
carton. Note: Do not pick up heater base as-
sembly by burners. This could damage heater.
Always handle base assembly by grate.
2. Remove all protective packaging applied to
logs and heater for shipment.
3. Check all items for any shipping damage. If
damaged, promptly inform dealer where you
bought heater.
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119426-01A 5
PRODUCT
IDENTIFICATION
Figure 1 - Product Identication
Base
Assembly
Control Knob
Ignitor
Model VUL
Series Logs
Control
Knob Base
Assembly
Ignitor
Rear Burner
Flame
Adjustment
Knob
Remote
Control
(Optional)
OPTIONAL REMOTE
CONTROL ACCESSORIES
There are four optional remote controls that
can be purchased separately for Remote-Ready
Models Only:
wall switch hand-held ON/OFF remote
wall thermostat hand-held thermostat remote
See Accessories, page 42.
The wall thermostat or hand-held thermostat may not
be used where vented decorative listing is required.
PRODUCT FEATURES
OPERATION
This heater is clean burning. It requires no outside
venting. There is no heat loss out a vent or up a
chimney. Heat is generated by both realistic ames
and glowing coals. This heater is designed for vent-
free operation with ue damper closed. It has been
tested and approved to ANSI Z21.11.2 standard for
unvented heaters. State and local codes in some
areas prohibit the use of vent-free heaters. This
heater may also be operated as a vented decorative
(ANSI Z21.60) product by opening the ue damper
(Non-Thermostat Models Only).
SAFETY DEVICE
This heater has a pilot with an Oxygen Deple-
tion Sensing (ODS) safety shutoff system. The
ODS/pilot is a required feature for vent-free room
heaters. The ODS/pilot shuts off the heater if there
is not enough fresh air.
ELECTRONIC IGNITION SYSTEM
This heater has an electronic ignitor to light heater
fuel supply.
Model CRB and
HRB Series Logs
LOCAL CODES
Install and use heater with care. Follow all local
codes. In the absence of local codes, use the lat-
est edition of The National Fuel Gas Code, ANSI
Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
State of Massachusetts: The installa-
tion must be made by a licensed plumber
or gas fitter in the Commonwealth of
Massachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for
bedroom and bathroom installation in the
Commonwealth of Massachusetts.
www.desatech.com 119426-01A6
AIR FOR COMbUSTION
AND VENTILATION
WARNING: This heater shall
not be installed in a conned
space or unusually tight construc-
tion unless provisions are provid-
ed for adequate combustion and
ventilation air. Read the following
instructions to insure proper fresh
air for this and other fuel-burning
appliances in your home.
Today’s homes are built more energy efcient
than ever. New materials, increased insulation and
new construction methods help reduce heat loss
in homes. Home owners weather strip and caulk
around windows and doors to keep the cold air out
and the warm air in. During heating months, home
owners want their homes as airtight as possible.
While it is good to make your home energy ef-
cient, your home needs to breathe. Fresh air must
enter your home. All fuel-burning appliances need
fresh air for proper combustion and ventilation.
Exhaust fans, replaces, clothes dryers and fuel
burning appliances draw air from the house to
operate. You must provide adequate fresh air for
these appliances. This will insure proper venting
of vented fuel-burning appliances.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3,
Air for Combustion and Ventilation.
All spaces in homes fall into one of the three fol-
lowing ventilation classications:
1. Unusually Tight Construction
2. Unconned Space
3. Conned Space
The information on pages 6 through 8 will help
you classify your space and provide adequate
ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion and
ventilation. However, in buildings of unusually
tight construction, you must provide additional
fresh air.
Unusually tight construction is dened as
construction where:
a. walls and ceilings exposed to the out-
side atmosphere have a continuous
water vapor retarder with a rating of
one perm (6 x 10-11 kg per pa-sec-m2) or
less with openings gasketed or sealed
and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to
areas such as joints around window
and door frames, between sole plates
and oors, between wall-ceiling joints,
between wall panels, at penetrations
for plumbing, electrical and gas lines
and at other openings.
If your home meets all of the three criteria
above, you must provide additional fresh
air. See Ventilation Air From Outdoors,
page 8.
If your home does not meet all of the
three criteria above, proceed to Determin-
ing Fresh-Air Flow For Heater Location,
below.
Conned and Unconned Space
The National Fuel Gas Code, ANSI Z223.1/NFPA
54 denes a conned space as a space whose
volume is less than 50 cubic feet per 1,000 Btu
per hour (4.8 m3 per kw) of the aggregate input
rating of all appliances installed in that space and
an unconned space as a space whose volume is
not less than 50 cubic feet per 1,000 Btu per hour
(4.8 m3 per kw) of the aggregate input rating of
all appliances installed in that space. Rooms com-
municating directly with the space in which the
appliances are installed*, through openings not
furnished with doors, are considered a part of the
unconned space.
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation grills
between them.
DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION
Determining if You Have a Conned or
Unconned Space
Use this work sheet to determine if you have a
conned or unconned space.
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119426-01A 7
AIR FOR COMbUSTION
AND VENTILATION
Continued
Space: Includes the room in which you will install
replace plus any adjoining rooms with doorless pas-
sageways or ventilation grills between the rooms.
1. Determine the volume of the space (length x
width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 20 ft. (length) x 16 ft.
(width) x 8 ft. (ceiling height) = 2560 cu. ft.
(volume of space)
If additional ventilation to adjoining room is
supplied with grills or openings, add the volume
of these rooms to the total volume of the space.
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
__________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 2560 cu. ft. (volume of space) x 20 =
51,200 (maximum Btu/Hr the space can support)
3. Add the Btu/Hr of all fuel burning appliances in
the space.
Vent-free replace ___________ Btu/Hr
Gas water heater* ___________ Btu/Hr
Gas furnace ___________ Btu/Hr
Vented gas heater ___________ Btu/Hr
Gas replace logs ___________ Btu/Hr
Other gas appliances* + __________ Btu/Hr
Total = __________ Btu/Hr
* Do not include direct-vent gas appliances. Di-
rect-vent draws combustion air from the outdoors
and vents to the outdoors.
Example:
Gas water heater ___________ Btu/Hr
Vent-free replace + __________ Btu/Hr
Total = __________ Btu/Hr
4. Compare the maximum Btu/Hr the space can
support with the actual amount of Btu/Hr used.
__________ Btu/Hr (maximum the space can support)
__________Btu/Hr (actual amount of Btu/Hr used)
Example: 51,200 Btu/Hr (maximum the space
can support)
73,000 Btu/Hr (actual amount of
Btu/Hr used)
The space in the above example is a conned space
because the actual Btu/Hr used is more than the maxi-
mum Btu/Hr the space can support. You must provide
additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoin-
ing room. If the extra space provides an unconned
space, remove door to adjoining room or add
ventilation grills between rooms. See Ventilation
Air From Inside Building.
B. Vent room directly to the outdoors. See Ventila-
tion Air From Outdoors, page 8.
C. Install a lower Btu/Hr replace, if lower Btu/Hr
size makes room unconned.
If the actual Btu/Hr used is less than the maximum
Btu/Hr the space can support, the space is an un-
conned space. You will need no additional fresh
air ventilation.
WARNING: If the area in
which the heater may be oper-
ated is smaller than that dened
as an unconned space or if the
building is of unusually tight
construction, provide adequate
combustion and ventilation air
by one of the methods described
in the National Fuel Gas Code,
ANSI Z223.1/NFPA 54 Section 5.3
or applicable local codes.
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining un-
conned space. When ventilating to an adjoining
unconned space, you must provide two perma-
nent openings: one within 12" of the ceiling and
one within 12" of the oor on the wall connecting
the two spaces (see options 1 and 2, Figure 2). You
can also remove door into adjoining room (see
option 3, Figure 2). Follow the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for
Combustion and Ventilation for required size of
ventilation grills or ducts.
40,000
33,000
73,000
Figure 2 - Ventilation Air from Inside Building
Or
Remove
Door into
Adjoining
Room,
Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation
Grills Into
Adjoining
Room,
Option 1
12"
12"
www.desatech.com 119426-01A8
AIR FOR COMbUSTION
AND VENTILATION
Continued
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or
ducts. You must provide two permanent openings:
one within 12" of the ceiling and one within 12"
of the oor. Connect these items directly to the
outdoors or spaces open to the outdoors. These
spaces include attics and crawl spaces. Follow the
National Fuel Gas Code, ANSI Z223.1/NFPA 54,
Section 5.3, Air for Combustion and Ventilation for
required size of ventilation grills or ducts.
IMPORTANT: Do not provide openings for inlet
or outlet air into attic if attic has a thermostat-
controlled power vent. Heated air entering the attic
will activate the power vent.
Figure 3 - Ventilation Air from Outdoors
Outlet
Air
Ventilated
Attic
Outlet
A
ir
Inlet
Air
Inlet Air Ventilated
Crawl Space
To
Crawl
Space
To Attic
INSTALLATION
NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your pri-
mary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
WARNING: A qualied ser-
vice person must install heater.
Follow all local codes.
NOTICE: State or local codes
may only allow operation of this
appliance in a vented congura-
tion. Check your state or local
codes.
WARNING: Make sure the
selector switch is in the OFF
position before installing heater
(Remote-Ready Models Only).
WARNING: Before installing
in a solid fuel burning replace,
the chimney ue and rebox
must be cleaned of soot, creo-
sote, ashes and loose paint by
a qualified chimney cleaner.
Creosote will ignite if highly
heated. A dirty chimney ue may
create and distribute soot within
the house. Inspect chimney and
rebox ue for damage. If dam-
aged, repair ue and rebox
before operating heater.
WARNING: Seal any fresh
air vents or ash clean-out doors
located on oor or wall of re-
place. If not, drafting may cause
pilot outage or sooting. Use a
heat-resistant sealant. Do not
seal chimney ue damper.
WARNING: Never install the
heater
• in a bedroom or bathroom
unless installed as a vented
appliance, see page 12 (Re-
mote-Ready Models Only)
• in a recreational vehicle
where curtains, furniture, cloth-
ing or other ammable objects
are less than 42" from the front,
top or sides of the heater
• in high trafc areas
• in windy or drafty areas
www.desatech.com
119426-01A 9
MINIMUM FIREPLACE CLEARANCE TO
COMBUSTIBLE MATERIALS
Log Size 18", 24", 30"
Side Wall 16"
Ceiling 42"
Floor 5"
LOG SIZING REQUIREMENTS
Minimum Firebox Size
Log Front Rear*
Size Height Depth Width Width
18" 17" 14" 20" 14"
24" 17" 14" 26" 18"
30" 17" 14" 32" 22"
*Measured at 14" depth
CAUTION: This heater cre-
ates warm air currents. These
currents move heat to wall sur-
faces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as, but
not limited to, tobacco smoke,
aromatic candles, cleaning u-
ids, oil or kerosene lamps, etc.) in
the air exist, may discolor walls
or cause odors.
IMPORTANT: Vent-free heaters add moisture to
the air. Although this is benecial, installing heater
in rooms without enough ventilation air may cause
mildew to form from too much moisture. See Air
for Combustion and Ventilation, page 6.
CHECK GAS TYPE
Use the correct type of gas (natural or propane/LP).
If your gas supply is not the correct gas type, do
not install heater. Call dealer where you bought
heater for proper type heater.
WARNING: This appliance
is equipped for natural or pro-
pane/LP gas. Field conversion
is not permitted.
INSTALLATION AND CLEARANCES
FOR VENT-FREE OPERATION
WARNING: Maintain the
minimum clearances. If you
can, provide greater clearances
from oor, ceiling and adjoining
wall.
INSTALLATION
Continued
Carefully follow the instructions below. This will
ensure safe installation into a masonry, UL127-
listed manufactured replace or listed vent-free
rebox.
Minimum Clearances For Side
Combustible Material, Side Wall and
Ceiling
A. Clearances from the side of the fireplace
cabinet to any combustible material and wall
should follow diagram in Figure 4.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and
protrudes 3 1/2" from the wall. This combus-
tible material must be 4" from the side of the
replace cabinet (see Figure 4).
Note: When installing your gas logs into
a manufactured firebox, follow firebox
manufacturers instructions for minimum
clearances to combustible materials.
B. Clearances from the top of the fireplace
opening to the ceiling should not be less than
42".
Figure 4 - Minimum Clearance for
Combustible to Wall
*Minimum 16" from Side Wall
*
Example
www.desatech.com 119426-01A10
INSTALLATION
Continued
NOTICE: Manual control heaters
may be used as a vented product.
If so, you must always run heater
with chimney ue damper open.
If running heater with damper
open, noncombustible material
above replace opening is not
needed. Go to Installing Damper
Clamp Accessory for Vented
Operation, page 12.
Minimum Noncombustible Material
Clearances
If Not Using Mantel
Note: If using a mantel proceed to If Using Mantel.
If not using a mantel, follow the information on
this page.
You must have noncombustible material(s) above
the replace opening. Noncombustible materials
(such as slate, marble, tile, etc.) must be at least
1/2" thick. With sheet metal, you must have non-
combustible material behind it. Noncombustible
material must extend at least 8" up (for all models).
If noncombustible material is less than 12", you
must install the replace hood accessory (24" and
30" Models Only). See Figure 5 for minimum
clearances.
If Using Mantel
You must have noncombustible material(s) above
the replace opening. Noncombustible materials
(such as slate, marble, tile, etc.) must be at least
1/2" thick. With sheet metal, you must have non-
combustible material behind it. Noncombustible
material must extend at least 8" up (for all models).
If noncombustible material is less than 12", you
must install the replace hood accessory (24"
and 30" Models Only). Even if noncombustible
material is more than 12", you may need the hood
accessory to deect heat away from your mantel
shelf. See Figure 5 and Figures 6 and 7, page 9,
for minimum clearances.
IMPORTANT: If you cannot meet these minimum
clearances, you must operate heater with chimney
ue damper open. Go to Installing Damper Clamp
Accessory for Vented Operation, page 12.
Heat Resistant
Material
(A)
Figure 5 - Heat Resistant Material (Slate,
Marble, Tile, etc.) Above Fireplace
Noncombustible
Material Requirements for
Distance (A) Safe Installation
1
2" or more Noncombustible mate-
rial OK.
Between 8" and 12"
24" or 30" Models:
Install fireplace hood
accessory (GA6050,
GA6052 or GA6053 see
Accessories, page 42).
18" Model: Noncombus-
tible material OK.
Less than 8"
Noncombustible mate-
rial must be extended to
at least 8". See Between
8" and 12", above. If you
cannot extend material,
you must operate heater
with ue damper open.
MANTEL CLEARANCES
In addition to meeting noncombustible material
clearances, you must also meet required clearances
between replace opening and mantel shelf. If
you do not meet the clearances listed below, you
will need a hood.
Determining Minimum Mantel Clearance
If you meet minimum clearance between mantel
shelf and top of replace opening, a hood is not
required (see Figure 6, page 11).
Determining Minimum Mantel Clearance
When Using a Hood
If minimum clearances in Figure 6, page 11, are
not met, you must have a hood. When using a hood
there are still certain minimum mantel clearances
required. Follow minimum clearances shown in
Figure 7, page 11, when using hood.
www.desatech.com
119426-01A 11
INSTALLATION
Continued
NOTICE: Surface temperatures
of adjacent walls and mantels be-
come hot during operation. Walls
and mantels above the rebox
may become hot to the touch.
If installed properly, these tem-
peratures meet the requirement
of the national product standard.
Follow all minimum clearances
shown in this manual.
NOTICE: If your installation does
not meet the minimum clear-
ances shown, you must do one
of the following:
• operate the logs only with the
ue damper open
• raise the mantel to an accept-
able height
• remove the mantel
Figure 6 - Minimum Mantel Clearances
Without Using Hood
14"
Min.
Combustible
Material
Noncombustible Material
Figure 8 - Minimum Fireplace Clearances
If Installed at Floor Level
Figure 7 - Minimum Mantel Clearances
When Using Hood
Minimum Non-
Combustible
Material
Minimum Non-
Combustible
Material Height
Distances to
Underside of
Mantel
Top of
Fireplace
Opening
Underside of
Mantel Shelf
12"
8"
(A)
18"
14"
20"
17"
22"
19"
24"
20"
All minimum
distances are
in inches
Log Set
24"/30"/36"
Models
18" Model
2
1/2
"
6"
8"
10"
Mantel Shelf
FLOOR CLEARANCES
A. If installing appliance on the oor level, you
must maintain the minimum distance of 14"
to combustibles (see Figure 8).
B. If combustible materials are less than 14" to
the replace, you must install appliance at
least 5" above the combustible ooring (see
Figure 9).
Hearth
5"
Min.
Combustible
Material
Figure 9 - Minimum Fireplace Clearances
Above Combustible Flooring
www.desatech.com 119426-01A12
INSTALLATION
Continued
INSTALLING DAMPER CLAMP
ACCESSORY FOR VENTED
OPERATION
Note: When used as a vented heater, appliance
must be installed only in a solid-fuel burning
replace with a working ue and constructed of
noncombustible material.
If your heater is a manually-controlled model, you
may use this heater as a vented product. There
are three reasons for operating your heater in the
vented mode.
1. The replace does not meet the clearance
to combustibles requirements for vent-free
operation.
2. State or local codes do not permit vent-free
operation.
3. You prefer vented operation.
If reasons number 1 or 2 above apply to you, you
must permanently open chimney ue damper. You
must install the damper clamp accessory (to order,
see Accessories, page 42). This will insure vented
operation (see Figure 10). The damper clamp will
keep damper open. Installation instructions are
included with clamp accessory.
See chart below for minimum permanent ue
opening you must provide. Attach damper clamp
so the minimum permanent ue opening will be
maintained at all times.
Area of Various Standard Round Flues
Diameter Are
5" 20 sq. inches
6" 29 sq. inches
7" 39 sq. inches
8" 51 sq. inches
Chimney Minimum Permanent
Height Flue Opening
6' to 15' 39 sq. inches
15' to 30' 29 sq. inches
Damper
Damper
Clamp
Damper
Damper
Clamp
Damper
Figure 10 - Attaching Damper Clamp
Manufactured Fireplace
Masonry Fireplace
INSTALLING HEATER BASE
ASSEMBLY
WARNING: You must secure
this heater to replace oor. If
not, heater will move when you
adjust controls. Moving heater
may cause a gas leak.
WARNING: If installing in a
sunken replace, special care
is needed. You must raise the
replaceoor to allow access to
heater control panel. This will in-
sure adequate air ow and guard
against sooting and controls be-
ing damaged. Raise replace oor
with noncombustible material.
Make sure material is secure.
CAUTION: Do not pick up
heater base assembly by burn-
ers. This could damage heater.
Only handle base assembly by
grates.
www.desatech.com
119426-01A 13
INSTALLATION
Continued
IMPORTANT: Make sure the heater burners are
level. If heater is not level, heater will not work
properly. For thermostat models, avoid damage
to thermostat bulb. Avoid nicks or sharp bends
in thermostat bulb wire. Keep thermostat bulb
in mounting bracket until ready to mount base
to oor. See Optional Positioning Of Thermostat
Sensing Bulb, page 32.
Installation Items Needed
hardware package (provided with heater)
approved exible gas hose and ttings (not
provided) (if allowed by local codes)
sealant (resistant to propane/LP gas, not pro-
vided)
electric drill with 3/16” masonry drill bit
Note: Install optional GHRCTB Receiver and
Hand-Held Remote Control Kit (see Accessories,
page 42) before installing gas log heater (Remote-
Ready Models Only). See installation instructions
included with the kit.
1. Apply pipe joint sealant lightly to male threads
of gas tting (not provided). For Thermostati-
cally-Controlled Models connect approved
exible gas hose to gas regulator of heater
(see Figure 11). For Remote-Ready models
connect approved exible gas hose to inlet
side of gas control (see Figure 12). IMPOR-
TANT: Hold gas regulator with wrench when
connecting exible gas hose (Thermostati-
cally-Controlled Models Only).
2. Position heater base assembly in replace.
3. Mark screw locations through holes in front
panel of base (see Figure 13). If installing in a
brick-bottom replace, mark screw locations
in mortar joint of bricks.
4. Remove heater base from replace.
5. Drill holes at marked locations using 3/16"
drill bit.
6.
Attach base, through holes in front panel of base,
to replace oor using masonry screws provided
in hardware package (see Figure 13).
7. Connect to gas supply. See Connecting To Gas
Supply, page 14.
Heater Gas
Regulator
Flexible Gas Hose (if
allowed by local codes)
Figure 11 - Attaching Flexible Gas Hose to
Heater Gas Regulator (Thermostatically-
Controlled Models Only)
Figure 12 - Attaching Flexible Gas Hose
to Heater Gas Regulator
(Remote-Ready Models Only)
Gas Control
Flexible Gas Hose
(if allowed by local
codes)
Figure 13 - Attaching Base to Fireplace
Floor (Remote-Ready Models Only)
Masonry Screw
www.desatech.com 119426-01A14
CONNECTING TO GAS SUPPLY
WARNING: This appliance
requires a 1/2" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.
WARNING: A qualied ser-
vice person must connect heater
to gas supply. Follow all local
codes.
CAUTION: Never connect
propane/LP replace directly
to the propane/LP supply. This
heater requires an external regu-
lator (not supplied). Install the
external regulator between the
heater and propane/LP supply.
WARNING: Never connect
natural gas replace to private
(non-utility) gas wells. This
gas is commonly known as
wellhead gas.
Installation Items Needed
Before installing heater, make sure you have the
items listed below.
external regulator (supplied by installer)
piping (check local codes)
sealant (resistant to propane/LP gas)
equipment shutoff valve *
test gauge connection *
sediment trap
tee joint
pipe wrench
approved exible gas line with gas connector
(if allowed by local codes) (not provided)
* A CSA design-certied equipment shutoff valve
with 1/8" NPT tap is an acceptable alternative to
test gauge connection. Purchase the optional CSA
design-certied equipment shutoff valve from your
dealer. See Accessories, page 42.
For propane/LP units, the installer must supply
an external regulator. The external regulator will
reduce incoming gas pressure. You must reduce
incoming gas pressure to between 11" and 14" of
water. If you do not reduce incoming gas pres-
sure, heater regulator damage could occur. Install
external regulator with the vent pointing down
as shown in Figure 14. Pointing the vent down
protects it from freezing rain or sleet.
CAUTION: Use only new,
black iron or steel pipe. In-
ternally-tinned copper tubing
may be used in certain areas.
Check your local codes. Use
pipe of 1/2" diameter or greater
to allow proper gas volume to
heater. If pipe is too small, undue
loss of volume will occur.
Propane/LP
Supply Tank External
Regulator
Figure 14 - External Regulator With Vent
Pointing Down
Vent
Pointing
Down
INSTALLATION
Continued
www.desatech.com
119426-01A 15
Pipe Cap Tee
Nipple Joint
INSTALLATION
Continued
Installation must include an equipment shutoff
valve, union and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up. NPT
tap must be upstream from heater (see Figures 15
or 16, depending on your model).
IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment shutoff
valve is for turning on or shutting off the gas to
the appliance.
Check your building codes for any special re-
quirements for locating equipment shutoff valve
to replaces.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could result
in clogged heater valves.
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
We recommend that you install a sediment trap in
supply line as shown in Figures 15 or 16, depend-
ing on your model. Locate sediment trap where it is
within reach for cleaning. Install in piping system
between fuel supply and heater. Locate sediment
trap where trapped matter is not likely to freeze.
A sediment trap traps moisture and contaminants.
This keeps them from going into heater controls. If
sediment trap is not installed or is installed wrong,
heater may not run properly.
CAUTION: Avoid damage to
regulator. Hold gas regulator
with wrench when connecting
it to gas piping and/or ttings
(Thermostatically-Controlled
Models Only).
CAUTION: Avoid damage to
gas control. Hold gas control
with wrench when connecting
it to gas piping and/or ttings
(Remote-Ready Models Only).
Figure 15 - Gas Connection
(Thermostatically-Controlled Models Only)
* Purchase the optional CSA design-certied
equipment shutoff valve from your dealer. See
Accessories, page 42.
**Minimum inlet pressure for purpose of input
adjustment.
Figure 16 - Gas Connection (Remote-
Ready Models Only)
Gas
Control
Tee Cap Pipe
Joint Nipple
3" Minimum
Gas
Regulator
PROPANE/LP
From External
Regulator
(11" W.C.**
to 14" W.C.
Pressure)
CSA Design-Certied
Equipment Shutoff Valve
With 1/8" NPT Tap*
Approved Flexible
Gas Hose (if
allowed by local
codes)
Sediment Trap
NATURAL
From Gas
Meter
(5" W.C.**
to 10.5"
W.C.
Pressure)
3" Minimum
Sediment Trap
CSA Design-Certied
Equipment Shutoff Valve
With 1/8" NPT Tap*
Approved Flexible
Gas Hose (if
allowed by local
codes)
PROPANE/LP
From External
Regulator
(11" W.C.**
to 14" W.C.
Pressure)
NATURAL
From Gas
Meter
(5" W.C.**
to 10.5"
W.C.
Pressure)
www.desatech.com 119426-01A16
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Never use an
open ame to check for a leak.
Apply a noncorrosive leak detec-
tion uid to all joints. Bubbles
forming show a leak. Correct all
leaks at once.
CAUTION: Make sure exter-
nal regulator has been installed
between propane/LP supply
and heater. See guidelines un-
der Connecting to Gas Supply,
page 14.
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect appliance with its appliance main
gas valve (control valve) and equipment
shutoff valve from gas supply piping system.
Pressures in excess of 1/2 psig will damage
heater regulator.
2. Cap off open end of gas pipe where equipment
shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve for
propane/LP gas or opening main gas valve
located on or near gas meter for natural gas
or using compressed air.
4. Check all joints of gas supply piping system.
Apply noncorrosive leak detection uid to all
joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff valve
to gas supply. Check reconnected ttings for
leaks.
Test Pressures Equal To or Less Than 1/2
PSIG (3.5 kPa)
1.
Close equipment shutoff valve (see Figure 17).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve for
propane/LP gas or opening main gas valve
located on or near gas meter for natural gas
or using compressed air.
3. Check all joints from gas meter to equipment
shutoff valve for natural gas or propane/LP
supply to equipment shutoff valve for pro-
pane/LP (see Figure 18 or 19, page 17). Apply
noncorrosive leak detection uid to all joints.
Bubbles forming show a leak.
4. Correct all leaks at once.
PRESSURE TESTING HEATER GAS
CONNECTIONS
1.
Open equipment shutoff valve (see Figure 17).
2. Open main gas valve located on or near gas
meter for natural gas or open propane/LP
supply tank valve.
3. Make sure control knob of heater is in the OFF
position.
4. Check all joints from equipment shutoff valve
to thermostat gas valve (Thermostat-Con-
trolled Models) or to gas control (Remote-
Ready Models) (see Figure 18 or 19, page
17). Apply noncorrosive leak detection uid
to all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light heater (see Operating Heater, page 20
or 22, depending on your model). Check all
other internal joints for leaks.
7.
Turn off heater (see To Turn Off Gas to Appli-
ance, page 21 for Thermostat-Controlled mod-
els or page 23 for Remote-Ready Models).
Figure 17 - Equipment Shutoff Valve
Open
Closed
Equipment
Shutoff
Valve
INSTALLATION
Continued
www.desatech.com
119426-01A 17
INSTALLATION
Continued
Figure 18 - Checking Gas Joints
(Propane/LP Only)
Thermostat Gas
Valve or Control
Valve Location
Propane/LP
Supply Tank
Equipment
Shutoff Valve
Gas Meter
Figure 19 - Checking Gas Joints (Natural
Gas Only)
Thermostat Gas
Valve or Control
Valve Location
Equipment
Shutoff Valve
INSTALLING OPTIONAL REMOTE
ACCESSORIES
Installing Remote Receiver
Remote control accessories are available sepa-
rately (see Accessories, page 42).
1. If unit is already installed in replace, continue
with these instructions. If unit has not been
installed in replace, go to step 6 and continue
installation of remote accessory.
WARNING: Turn off heater
and let cool before handling any
part of heater. Make sure gas is
turned of to unit.
2. Carefully remove logs and set aside.
3. Locate mounting screws on sides of heater
base assembly and remove screws. Set screws
aside for reinstallation.
4. Disconnect gas line from heater base as shown
in Figure 11 or 12, page 13.
WARNING: A qualied ser-
vice person must connect and
disconnect gas to heater. Follow
all local codes.
5. Remove heater base from replace.
6. Install receiver bracket to base with phillips
screws provided in hardware kit as shown in
Figure 20.
7. Disconnect jumper wire from control valve at
TPTH and TH locations (see Figure 21).
8. Install remote receiver into receiver bracket
using pads and push button clips provided
with receiver (see Figure 22).
Figure 22 - Installing Remote Receiver
Push
Button
Clips Bracket
Battery
Clip
9-Volt Battery
Terminal
Wires
Pad
Figure 21 - Disconnecting Jumper Wire
From Control Valve
Jumper
Wire
Control Valve
Figure 20 - Installing Remote Receiver
Bracket
Remote Receiver Bracket
Phillips
Screws
www.desatech.com 119426-01A18
INSTALLING LOGS
WARNING: Failure to posi-
tion the parts in accordance
with these diagrams or failure
to use only parts specically
approved with this heater may
result in property damage or
personal injury.
Each log is marked with a number. These numbers
will help you identify the log when installing. It
is very important to install these logs exactly as
instructed. Do not modify logs. Only use logs
supplied with heater.
VUL Model Logs Only
1. Place bottom log in center of the base assem-
bly as shown in Figure 25, page 19.
2. Rest rear log in back corner sections of base
assembly as shown in Figure 25, page 19.
Make sure log is completely vertical and not
leaning in toward burner where the ame will
touch the log.
3. Position front right log against right side of
grate prongs (see Figure 25, page 19).
4. Position front left log against left side of grate
prongs (see Figure 25, page 19).
5. Place middle right log over front right and
bottom logs as shown in Figure 26, page 19.
Be sure hole in middle right log seats over pin
in bottom log.
Figure 24 - Installing Battery in Hand-Held
Remote Control Unit
INSTALLATION
Continued
9. Connect wires to control valve at the TPTH
and TH locations as shown in Figure 23.
Note: Make sure excess wire does not inter-
fere with burner or pilot.
10.
If heater was removed from replace before
installation of remote accessory, see Install-
ing Heater Base Assembly on page 12 to rein-
stall heater into replace. Test gas connection
for leaks (see Checking Gas Connections,
page 16).
11. If logs were removed from heater for install
remote accessory, replace logs (see Installing
Logs, column 2).
Figure 23 - Connecting Wires
Control Valve
White Wire
From Receiver
Red Wire From
Receiver
Installing Batteries for Remote Receiver
and Hand Held Remote Control
Two 9-volt alkaline batteries (not included) are
required to operate this heater with the wireless
hand-held remote control set. One battery must be
installed in the receiver and one in the hand-held
remote control unit. Note: Only use alkaline
batteries.
Installing 9-Volt Battery in Receiver
1. Locate back of receiver behind receiver
bracket mounted on base assembly.
2. Locate the battery clip mounted on the back
of the receiver (see Figure 22, page 17).
3. Slide a 9-volt battery through the clip.
4. Attach the terminal wires to the battery.
Installing 9-Volt Battery (Not Included) in Hand-
Held Remote Control Unit
1. Remove battery cover on back of remote
control unit.
2. Attach terminal wires to the battery. Place
battery into the battery housing.
3. Replace battery cover onto remote control unit.
9-Volt Battery
Battery
Housing
Battery
Cover
Terminal
Wires
Remote Control Unit
www.desatech.com
119426-01A 19
INSTALLATION
Continued
Rear Log
Grate
Prongs
Figure 25 - Installing VUL Model Log Sets
Note: Your appliance may vary from model shown
but log placement will be the same.
Bottom
Log
Base Assembly Front Right
Log
Front Left Log
6.
Place middle left log over front left and
bottom logs as show in Figure 26. Be sure
hole in middle left log seats over pin in
front left log.
CRB and HRB Model Logs Only
1. Place bottom log in center of the base assem-
bly as shown in Figure 27.
2. Rest rear log in back corner sections of base as-
sembly as shown in Figure 27. Make sure log is
completely vertical and not leaning in toward
burner where the ame will touch the log.
3. Position front log as shown in Figure 27,
making sure the grooves in the bottom of the
log t over the grate prongs.
Base
Assembly
Figure 27 - Installing CRB and HRB Model
Log Sets
Bottom
Log
Note: Your appliance may vary from model shown
but log placement will be the same.
Front Log
Figure 26 - Installing VUL Model Log Sets
Middle
Right
Log
Middle Left Log
Bottom
Log
Pin on Front
Left Log
www.desatech.com 119426-01A20
OPERATING HEATER
THERMOSTAT-CONTROLLED
MODELS
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result
causing property damage, per-
sonal injury or loss of life.
A. This appliance has a pilot which must be
lighted by hand. When lighting the pilot,
follow these instructions exactly.
B. BEFORE LIGHTING smell all around the
appliance area for gas. Be sure to smell next
to the oor because some gas is heavier than
air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electric switch; do not
use any phone in your building.
Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.
If you cannot reach your gas supplier, call
the re department.
C. Use only your hand to push in or turn the
gas control knob. Never use tools. If the
knob will not push in or turn by hand, don’t
try to repair it, call a qualied service tech-
nician or gas supplier. Force or attempted
repair may result in a re or explosion.
D. Do not use this appliance if any part has
been under water. Immediately call a
qualied service technician to inspect the
appliance and to replace any part of the
control system and any gas control which
has been under water.
LIGHTING
INSTRUCTIONS
WARNING:
• If replace has glass doors,
never operate this heater with
glass doors closed. If you op-
erate heater with doors closed,
heat buildup inside replace
will cause glass to burst. Make
sure there are no obstructions
across openings of replace.
You must operate this heater
with a replace screen in place.
Make sure replace screen is
closed before running heater.
NOTICE: During initial operation
of new heater, burning logs will
give off a paper-burning smell.
Orange ame will also be pres-
ent. Open damper or window to
vent smell. This will only last a
few hours.
Note: Home owners generally prefer to op-
erate their heater with the chimney damper
closed. This will put all the heat into the room.
However, there may be times you will desire
the full ames of the HI heat setting but will
nd the heat output excessive. You can open
the chimney damper (if you have one) fully or
partially to release some of the heat.
WARNING: Damper handle
will be hot if heater has been
running.
1. STOP! Read the safety information col-
umn 1.
2. Make sure equipment shutoff valve is fully
open.
3. Turn control knob clockwise to the
OFF position.
4. Wait ve (5) minutes to clear out any gas.
Then smell for gas, including near the oor.
If you smell gas, STOP! Follow “B” in the
safety information, column 1. If you don’t
smell gas, go to the next step.
www.desatech.com
119426-01A 21
5. Turn control knob counterclockwise
to the PILOT position. Press in control
knob for ve (5) seconds (see Figure 28).
Note: You may be running this heater for
the rst time after hooking up to gas sup-
ply. If so, the control knob may need to be
pressed in for 30 seconds or more. This will
allow air to bleed from the gas system.
6. With control knob pressed in, press and
release ignitor button. This will light pilot.
The pilot is attached to the front burner. If
needed, keep pressing ignitor button until
pilot lights.
Note: If pilot does not stay lit, contact a
qualied service person or gas supplier for
repairs. Until repairs are made, light pilot
with match. To light pilot with match, see
Manual Lighting Procedure.
7. Keep control knob pressed in for 30 seconds
after lighting pilot. After 30 seconds, release
control knob.
If control knob does not pop out when
released, contact a qualied service person
or gas supplier for repairs.
Note: If pilot goes out, repeat steps 3
through 7. This heater has a safety interlock
system. Wait one (1) minute for system to
reset before lighting pilot again.
8. Turn control knob counterclockwise
to desired heating level. The burners should
light. Set control knob to any heat level
between HI and LO.
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
OPERATING HEATER
Continued
Figure 28 - Control Knob and Ignitor
Button Location
Figure 29 - Pilot
Control Knob
Ignitor Button
Ignitor Electrode
Thermocouple Pilot
Burner
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Heater
Turn control knob clockwise to the
OFF position.
Shutting Off Burners Only (pilot stays lit)
Turn control knob clockwise to the
PILOT position.
THERMOSTAT CONTROL
OPERATION
The thermostat control knob can be set to any
comfort level between HI and LO. The ther-
mostat will gradually modulate the heat output
and ame height from higher to lower settings
or pilot, in order to maintain the comfort level
you select. The ideal comfort setting will vary
by household depending upon the amount of
space to be heated, the output of the central
heating system, etc.
Note: Selecting the HI setting with the control
knob will cause the burner to remain fully on,
without modulating down in most cases.
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 5 under Lighting
Instructions, page 20 .
2. Depress control knob and light pilot with
match.
3. Keep control knob pressed in for 30 seconds
after lighting pilot. After 30 seconds, release
control knob. Now follow step 8 under
Lighting Instructions, column 1.
www.desatech.com 119426-01A22
LIGHTING
INSTRUCTIONS
WARNING:
• If replace has glass doors,
never operate this heater with
glass doors closed. If you op-
erate heater with doors closed,
heat buildup inside replace
will cause glass to burst. Make
sure there are no obstructions
across openings of replace.
You must operate this heater
with a replace screen in place.
Make sure replace screen is
closed before running heater.
NOTICE: During initial operation
of new heater, burning logs will
give off a paper-burning smell.
Orange ame will also be pres-
ent. Open damper or window to
vent smell. This will only last a
few hours.
Note: Home owners generally prefer to op-
erate their heater with the chimney damper
closed. This will put all the heat into the room.
However, there may be times you will desire
the full ames of the HI heat setting but will
nd the heat output excessive. You can open
the chimney damper (if you have one) fully or
partially to release some of the heat.
WARNING: Damper handle
will be hot if heater has been
running.
1.
STOP! Read the safety information column 1.
2.
Make sure equipment shutoff valve is fully
open.
3. Set selector switch in the OFF position.
4. Press in and turn control knob clockwise
to the OFF position (see Figure 30,
page 23).
WARNING: Burners will come
on automatically within one minute
when the selector switch is in the
ON position after the pilot is lit.
REMOTE-READy MODELS
FOR YOUR SAFETY READ
BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result
causing property damage, per-
sonal injury or loss of life.
A. This appliance has a pilot which must be
lighted by hand. When lighting the pilot,
follow these instructions exactly.
B. BEFORE LIGHTING smell all around the
appliance area for gas. Be sure to smell next
to the oor because some gas is heavier than
air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electric switch; do not
use any phone in your building.
Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.
If you cannot reach your gas supplier, call
the re department.
C. Use only your hand to push in or turn the
gas control knob. Never use tools. If the
knob will not push in or turn by hand, don’t
try to repair it, call a qualied service tech-
nician or gas supplier. Force or attempted
repair may result in a re or explosion.
D. Do not use this appliance if any part has
been under water. Immediately call a
qualied service technician to inspect the
appliance and to replace any part of the
control system and any gas control which
has been under water.
OPERATING HEATER
Continued
www.desatech.com
119426-01A 23
5. Wait ve (5) minutes to clear out any gas.
Then smell for gas, including near the oor.
If you smell gas, STOP! Follow “B” in the
safety information, column 1, page 22. If
you don’t smell gas, go to the next step.
6. Press in and turn control knob counter-
clockwise to the PILOT position.
Press in control knob for ve (5) seconds
(see Figure 30).
Note: You may be running this heater for
the rst time after hooking up to gas sup-
ply. If so, the control knob may need to be
pressed in for 30 seconds or less. This will
allow air to bleed from the gas system.
7. With control knob pressed in, press and
release ignitor button. This will light pilot.
The pilot is attached to the front burner. If
needed, keep pressing ignitor button until
pilot lights.
Note: If pilot does not stay lit, contact a
qualied service person or gas supplier for
repairs. Until repairs are made, light pilot
with match. To light pilot with match, see
Manual Lighting Procedure, page 24.
8. Keep control knob pressed in for 30 seconds
after lighting pilot. After 30 seconds, release
control knob.
If control knob does not pop out when
released, contact a qualied service person
or gas supplier for repairs.
Note: If pilot goes out, repeat steps 4
through 8, page 22 and above.
9. Slightly push in and turn control knob coun-
terclockwise to the ON position.
10.
Wait one minute and switch selector switch to
the ON position to light burners. Note: AUTO
is only functional when using GWMT1 or
GWMS2 optional accessories.
11. Set ame adjustment knob to any level
between HI and LO.
OPERATING HEATER
Continued CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
WARNING: Make sure the se-
lector switch is in the OFF position
when you are away from home for
long periods of time. Heater will
come on automatically with selec-
tor switch in the ON position.
O
F
F
L
O
I
H
ON
OFF
REMOTE
P
I
L
O
T
O
N
Figure 30 - Control Knob and Ignitor
Button Location
Control Knob
Ignitor
Button Selector Switch
in OFF Position
Flame
Adjustment
Knob
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Heater
1. Turn control knob clockwise to the
OFF position.
2a. Set selector switch in the OFF position.
2b. If Using Optional Hand-Held Remote:
Set selector switch in the OFF position to
prevent draining battery.
Shutting Off Burners Only (pilot stays lit)
You may shut off the burners and keep the pilot
lit by doing one of the following:
1. Turn control knob clockwise to the
PILOT position.
2. Use remote control manual OFF button.
3. Set selector switch in the OFF position.
Figure 31 - Pilot (Propane/LP)
Ignitor
Electrode
Pilot
Burner
Figure 32 - Pilot (Natural)
Ignitor
Electrode
Pilot Burner
www.desatech.com 119426-01A24
OPERATING HEATER
Continued
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 6 under Lighting
Instructions, pages 22 and 23.
2. Depress control knob and light pilot with
match.
3. Keep control knob pressed in for 30 seconds
after lighting pilot. After 30 seconds, release
control knob. Now follow steps 9 through
11, Lighting Instructions, page 23.
OPTIONAL HAND-HELD
REMOTE OPERATION
Note: All remote control accessories must be
purchased separately (see Accessories, page
42). Follow instructions included with the
remote control.
NOTICE: You must light the pilot
before using the hand-held re-
mote control unit. See Lighting
Instructions on page 22.
After lighting, let pilot ame burn for about
one minute. Turn control knob to ON posi-
tion. Adjust ame adjustment knob anywhere
between HI and LO. Slide the selector switch to
the REMOTE position (see Figure 33). Note:
The burner may light if hand-held remote was
on when selector switch was last turned off.
You can now turn the burner on and off with
the hand-held remote control unit.
IMPORTANT: Do not leave the selector switch
in the REMOTE or ON position when the pilot
is not lit. This will drain the battery.
ON/OFF SERIES (MODEL HRC100)
Hold the control button on the hand-held remote
until burner turns on. Hold the control button
again until burner turns off (see Figure 34).
TO LOCK press both buttons on hand-held
remote control until light stops ashing. Hand-
held remote control is now locked. If the re is
on it will be turned off automatically. In the
locked state, the light will not light up when
any button is pressed.
TO UNLOCK press both buttons together
on hand-held remote control until the light
stops ashing. The hand-held remote is now
unlocked.
Figure 34 - On/Off Hand-Held Remote
Control Unit
Figure 35 - Thermostat Hand-Held
Remote Control Unit
Figure 33 - Setting the Selector switch,
Control Knob and Flame Adjustment
Knob for Remote Operation
O
F
F
P
I
L
O
T
L
O
I
H
ON
OFF
REMOTE
O
N
Selector Toggle Switch (Optional
Hand-Held Remote Control)
Control Knob in
On Position
Flame Adjustment
Knob
Control
Button
Indicator
Light
LOCK
MANU AUTO
ºC/ºF
TEMP POWER
ROOM
TEMP
SET
TEMP
AUTO
Turns
Hand-Held
Remote On
or Off and
Allows You
to Choose
the Manual
Setting
Selects
AUTO
Mode
°C/°F Mode
Button
Locks
System to
Prevent
Accidental
Ignition
Turns
Burners
On or
Off
Increases
or Decreases Room
Temperature in
AUTO Mode
Digital Display Shows
Temperature and Settings
THERMOSTAT SERIES (MODEL
HRC200)
The hand-held remote can be operated using
either the manual mode (MANU) or thermo-
static mode (AUTO) (see Figure 35). To select
Fahrenheit/Centigrade mode display, carefully
press the ˚C/˚F mode button with the end of a
paper clip or similar blunt object.
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119426-01A 25
Manual Mode
1.
Press the POWER and LOCK buttons together
to turn on the hand-held remote control.
2. Press the MANU button to turn on the
replace.
3. Press the POWER and LOCK buttons
together to turn off the replace.
Auto (Thermostatic) Mode
1.
Press the POWER and LOCK buttons together
to turn on the hand-held remote control.
2. Press AUTO button to select this mode.
3. Set the desired room temperature by press-
ing the TEMP + or - buttons.
4. Press the POWER and LOCK buttons
together to turn off the replace
Note: Do not leave the hand-held remote in the
AUTO mode close to the replace. The radiant
heat from the replace will turn off the replace.
Ideally, place the hand-held remote in the center
of the room facing towards the replace.
Note: Do not hold the hand-held remote for
a long time. Body temperature will affect its
operation in the AUTO mode.
Safety Features
When away from home for an extended period
of time or as a child safety feature to prevent
accidental ignition of the replace, the receiver
ON/OFF/REMOTE switch should be in the
OFF position.
Auto Shutoff Feature
1. If the average room temperature exceeds
82 degrees Fahrenheit (28 degrees Centi-
grade), the hand-held remote control will
perform a safety override and shut the
replace off. This feature is not available
in the MANU mode.
2. The receiver continuously receives signals
from the hand-held remote to control the
room temperature. If the hand-held remote
is misplaced, obstructed or for any reason
cannot transmit to the receiver, the receiver
will shut off the replace after 8 minutes.
Key Pad Lock Feature
This feature allows the user to lock/unlock
the keypad on the hand-held remote in the
MANU or AUTO mode to prevent inadvertent
operation (i.e. children operating the hand-held
remote control, etc.). The keypad is locked in
either on or off. Press the POWER and LOCK
buttons together to turn the unit on or off.
OPERATING HEATER
Continued
INSPECTING bURNERS
Check pilot ame pattern and burner ame pat-
terns often.
PILOT FLAME PATTERN
Figure 36 shows a correct pilot ame pattern.
Figure 37 shows an incorrect pilot ame pattern.
The incorrect pilot flame is not touching the
thermocouple. This will cause the thermocouple
to cool. When the thermocouple cools, the heater
will shut down.
If pilot ame pattern is incorrect, as shown in
Figure 37
turn heater off (see To Turn Off Gas to Appli-
ance, page 21 [Thermostatically-Controlled
Models] or page 23 [Remote-Ready Models])
see Troubleshooting, page 28
Note: The pilot ame on natural gas units will
have a slight curve, but ame should be blue and
have no yellow or orange color.
Figure 36 - Correct Pilot Flame Pattern
(Your pilot may vary from pilots shown)
Pilot Burner
Thermocouple
Figure 37 - Incorrect Pilot Flame Pattern
(Your pilot may vary from pilots shown)
Thermocouple
Thermocouple
Thermocouple
Pilot Burner
www.desatech.com 119426-01A26
FRONT BURNER FLAME PATTERN
Figure 38 shows correct front burner ame pat-
tern. Figure 39 shows incorrect front burner ame
pattern. The incorrect burner ame pattern shows
yellow tipping at top of blue ame.
WARNING: If yellow tipping
occurs, your heater could pro-
duce increased levels of carbon
monoxide. If front burner ame
pattern shows yellow tipping,
follow instructions at bottom of
this page. Yellow ame on rear
burner is normal.
NOTICE: Do not mistake orange
ames with yellow tipping. Dirt
or other ne particles are burned
by heater, causing brief patches
of orange ame.
If front burner ame pattern is incorrect, as shown
in Figure 39
turn heater off (see To Turn Off Gas to Appli-
ance, page 21 [Thermostat-Controlled Models]
or page 23 [Remote-Ready Models])
see Troubleshooting, page 28
INSPECTING bURNERS
Continued
Figure 38 - Correct Front Burner Flame
Pattern
Figure 39 - Incorrect Front Burner Flame
Pattern
Yellow Tipping At
Top of Blue Flame
CLEANING AND
MAINTENANCE
WARNING: Turn off heater
and let cool before cleaning.
CAUTION: You must keep
control areas, burners and
circulating air passageways
of heater clean. Inspect these
areas of heater before each use.
Have heater inspected yearly
by a qualied service person.
Heater may need more frequent
cleaning due to excessive lint
from carpeting, pet hair, bedding
material, etc.
WARNING: Failure to keep
the primary air opening(s) of
the burner(s) clean may result in
sooting and property damage.
BURNER INjECTOR HOLDER AND
PILOT AIR INLET HOLE
The primary air inlet holes allow the proper amount
of air to mix with the gas. This provides a clean
burning ame. Keep these holes clear of dust, dirt,
lint and pet hair. Clean these air inlet holes prior to
each heating season. Blocked air holes will create
soot. We recommend that you clean the unit every
three months during operation and have heater
inspected yearly by a qualied service person.
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust and
dirt. To clean these parts we recommend using
compressed air no greater than 30 PSI. Your local
computer store, hardware store or home center
may carry compressed air in a can. You can use a
vacuum cleaner in the blow position. If using com-
pressed air in a can, please follow the directions on
the can. If you don’t follow directions on the can,
you could damage the pilot assembly.
1. Shut off the unit, including the pilot. Allow
the unit to cool for at least thirty minutes.
2. Inspect burner, pilot and primary air inlet holes
on injector holder for dust and dirt (see Figure
40, page 27).
3. Blow air through the ports/slots and holes in
the burner.
www.desatech.com
119426-01A 27
4. Check the injector holder located at the end
of the burner tube again. Remove any large
particles of dust, dirt, lint or pet hair with a
soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the
injector holder.
6. In case any large clumps of dust have now been
pushed into the burner repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip on the
pilot ame indicates dust and dirt in the pilot as-
sembly. There is a small pilot air inlet hole about
2" from where the pilot ame comes out of the
pilot assembly (see Figure 41). With the unit off,
lightly blow air through the air inlet hole. You may
blow through a drinking straw if compressed air
is not available.
CLEANING AND
MAINTENANCE
Continued
LOGS
If you remove logs for cleaning, refer to Install-
ing Logs, page 18, to properly replace logs.
Replace log(s) if broken or chipped (dime-sized
or larger).
MAIN BURNER
Periodically inspect all burner ame holes with
the heater running. All slotted burner ame holes
should be open with yellow ame present. All
round burner ame holes should be open with a
small blue ame present. Some burner ame holes
may become blocked by debris or rust, with no
ame present. If so, turn off heater and let cool.
Remove blockage, blocked burner ame holes
will create soot.
Figure 40 - Injector Holder On Outlet
Burner Tube
Burner
Tube
Injector Holder
Primary Air
Inlet Holes
Ports/Slots
Figure 41 - Pilot Inlet Air Hole (Your pilot
may vary from pilot shown)
Pilot Air
Inlet Hole
Pilot Assembly
WIRING DIAGRAM
(Remote-Ready Models Only)
Thermopile
www.desatech.com 119426-01A28
TROUbLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualied service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
POSSIBLE CAUSE
1. Ignitor electrode not con-
nected to ignitor cable
2. Ignitor cable pinched or wet
3. Broken ignitor cable
4. Bad ignitor
5. Ignitor electrode positioned
wrong
6. Ignitor electrode broken
7. Battery not installed, battery
power low or battery not
installed correctly (electronic
ignition models only)
1. Gas supply turned off or equip-
ment shutoff valve closed
2. Control knob not in PILOT
position
3. Control knob not pressed in
while in PILOT position
4.
Air in gas lines when installed
5. Depleted gas supply (pro-
pane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not
correct
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry
3. Replace ignitor cable
4. Replace ignitor
5. Replace pilot assembly
6. Replace pilot assembly
7. Install new alkaline battery
in electronic ignitor. Verify
battery is installed correctly
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while in
PILOT position
4. Continue holding down con-
trol knob. Repeat igniting op-
eration until air is removed
5. Contact local propane/LP gas
company
6. Clean ODS/pilot (see Cleaning
and Maintenance, page 26) or
replace ODS/pilot assembly
7. Replace gas regulator
OBSERVED PROBLEM
When ignitor button is pressed,
there is no spark at ODS/pilot
When ignitor button is pressed,
there is spark at ODS/pilot but
no ignition
www.desatech.com
119426-01A 29
POSSIBLE CAUSE
1. Control knob not fully pressed
in
2. Control knob not pressed in
long enough
3. Safety interlock system has
been triggered
4. Equipment shutoff valve not
fully open
5. Pilot ame not touching ther-
mocouple, which allows ther-
mocouple to cool, causing
pilot flame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
6. Thermocouple connection
loose at control valve
7. Thermocouple damaged
8. Control valve damaged
1. Inlet gas pressure is too low
2. Burner orice(s) clogged
3. Mislocated crossover tube
4.
Remote selector in OFF position
(Remote-Ready models only)
5.
Wire disconnected from gas control
(Remote-Ready models only)
1. Manifold pressure is too low
2. Burner orice(s) clogged
3. Mislocated crossover tube
1. Burner orice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
1. Not enough air
2. Gas regulator defective
REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep con-
trol knob pressed in 30 seconds
3. Wait one minute for safety in-
terlock system to reset. Repeat
ignition operation
4. Fully open equipment shutoff
valve
5. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance,
page 26) or replace ODS/pilot
assembly
6. Hand tighten until snug, then
tighten 1/4 turn more
7. Replace pilot assembly
8. Replace control valve
1. Contact local natural or pro-
pane/LP gas company
2. Clean burner(s) (see Cleaning
and Maintenance, page 26) or
replace burner orice(s)
3.
Contact qualied service person
4. Put remote selector in ON
position
5.
See Wiring Diagram, page 27
1. Contact local natural or pro-
pane/LP gas company
2. Clean burner(s) (see Cleaning
and Maintenance, page 26) or
replace burner orice(s)
3.
Contact qualied service person
1. Clean burner (see Cleaning
and Maintenance, page 26)
or replace burner orice
2. Replace damaged burner
3. Replace gas regulator
1. Check burner(s) for dirt
and debris. If found, clean
burner(s) (see Cleaning and
Maintenance, page 26)
2. Replace gas regulator
OBSERVED PROBLEM
ODS/pilot lights but flame
goes out when control knob is
released
One or both burners do not light
after ODS/pilot is lit
Delayed ignition of one or both
burners
Burner backring during com-
bustion
Yellow ame in front burner
during burner combustion
TROUbLESHOOTING
Continued
www.desatech.com 119426-01A30
POSSIBLE CAUSE
1. Residues from manufacturing
processes and logs curing
1. Turning control knob to HI
position when burners are
cold
2. Air in gas line
3. Air passageways on heater
blocked
4. Dirty or partially clogged
burner orice(s)
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
1. Not enough combustion/ven-
tilation air
1. Battery is not installed. Bat-
tery power is low
1. Metal expanding while heating
or contracting while cooling
REMEDY
1. Problem will stop after a few
hours of operation
1. Turn control knob to LO
position and let warm up for
a minute
2. Operate burners until air is
removed from line. Have gas
line checked by local natural
or propane/LP gas company
3. Observe minimum installa-
tion clearances (see pages 9
through 11)
4. Clean burners (see Cleaning
and Maintenance, page 26)
or replace burner orice(s)
1. Turn heater off when using
furniture polish, wax, carpet
cleaners or similar products
1. Refer to Air for Combustion
and Ventilation requirements
(page 6)
1. Replace 9-volt batteries in re-
ceiver and hand-held remote
1. This is normal with most heat-
ers. If noise is excessive, contact
qualied service person
OBSERVED PROBLEM
Slight smoke or odor during
initial operation
Heater produces a whistling
noise when burners are lit
White powder residue forming
within burner box or on adjacent
walls or furniture
Moisture/condensation noticed
on windows
Remote does not function (Re-
mote-Ready Models Only)
Heater produces a clicking/tick-
ing noise just after burners are
lit or shut off
TROUbLESHOOTING
Continued
www.desatech.com
119426-01A 31
TROUbLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbors phone. Fol-
low the gas suppliers instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint,
paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These
fumes may mix with combustion air and create odors. These odors will disappear over time.
POSSIBLE CAUSE
1.
Heater burning vapors from paint,
hair spray, glues, cleaners, chemi-
cals, new carpet, etc. (See IM-
PORTANT statement above)
2. Low fuel supply (propane/LP
only)
3. Gas leak. See Warning
statement at top of page
1. Not enough fresh air is avail-
able
2. Low line pressure
3.
ODS/pilot is partially clogged
1. Gas leak. See Warning
statement at top of page
2. Control valve or gas control
defective
1. Foreign matter between con-
trol valve and burner
2. Gas leak. See Warning
statement at top of page
1. Thermostat sensing bulb needs
to be repositioned (Thermo-
stat-Controlled Models Only)
2. Hand-held remote control is
too close to heater (Remote-
Ready Models Only)
REMEDY
1. Open window to ventilate
room. Stop using odor caus-
ing products while heater is
running
2. Rell supply tank (propane/LP
only)
3. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 16)
1. Open window and/or door for
ventilation
2. Contact local natural or pro-
pane/LP gas company
3. Clean ODS/pilot (see Cleaning
and Maintenance, page 26)
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 16)
2. Replace control valve or gas
control
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 16)
1. Reposition thermostat sensing
bulb (see Optional Positioning
of Thermostat Sensing Bulb,
page 32)
2. Move hand-held remote con-
trol unit farther away from the
heater
OBSERVED PROBLEM
Heater produces unwanted
odors
Heater shuts off in use (ODS
operates)
Gas odor even when control
knob is in OFF position
Gas odor during combustion
Log set cycles to pilot, but room
temperature drops to a lower
than ideal level before log set
comes back on
www.desatech.com 119426-01A32
OPTIONAL POSITIONING
OF THERMOSTAT
SENSING bULb
(Thermostat-Controlled Models Only)
FOR MASONRY AND FACTORY-
BUILT METAL FIREPLACE
If your log set cycles to pilot, but the room tem-
perature drops to a lower than ideal comfort level
before the log set comes back on, you may want
to reposition the thermostat sensing bulb.
The thermostat sensing bulb is located on the gas
valve assembly. This location allows the ther-
mostat to keep the room temperature at an ideal
comfort level for most replace applications. For
positioning the thermostat sensing bulb elsewhere,
an adhesive-backed mounting clip is available
(see Figure 42).
Tools needed: 5/16" hex driver or socket
1. Locate the gas valve assembly and thermostat
sensing bulb (see Figure 43).
2. With 5/16” hex driver or socket, loosen the
thermostat screw. Carefully slide the thermo-
stat sensing bulb out of the retaining clamp
(see Figure 44).
Note: Do not remove the screw. Make sure
you tighten the screw after removing the
thermostat sensing bulb.
IMPORTANT: Do not force or bend the
thermostat sensing bulb or capillary.
Capillary
Screw Retaining Clamp
Thermostat
Sensing Bulb
Figure 43 - Location of Gas Valve
Assembly and Thermostat Sensing Bulb
Thermostat
Sensing Bulb
Gas Valve
Assembly
Figure 42 - Adhesive-backed Mounting
Clip
Figure 44 - Removing Thermostat
Sensing Bulb
Figure 45 - Locating Thermostat Sensing
Bulb on Masonry Fireplace
Figure 46 - Locating Thermostat Sensing
Bulb on Factory-built Metal Fireplace
Adhesive-backed
Mounting Clip
Thermostat
Sensing Bulb
Figure 47 - Installing Thermostat Sensing
Bulb Behind Glass Doors
Adhesive-
backed
Mounting Clip
Glass Doors
Thermostat
Sensing Bulb
Adhesive-backed
Mounting Clip
Thermostat
Sensing Bulb
(Unit Will
Differ From
Illustration)
(Unit Will
Differ From
Illustration)
3.
The thermostat sensing bulb may be located
to the lower right front side of replace. De-
termine location of sensing bulb, but do not
mount sensing bulb until step 4. If you have a
masonry replace, see Figure 45 for location.
If you have a factory-built metal replace, see
Figure 46 for location.
If your replace has glass doors, position
sensing bulb directly behind door gap on right
bottom side (see Figure 47).
www.desatech.com
119426-01A 33
Figure 48 - Positioning the Thermostat
Sensing Bulb in the Vertical Position
with the Capillary at the Bottom
Capillary
Thermostat
Sensing Bulb
Do Not
Crimp
Capillary
Adhesive-
backed
Mounting
Clip
4. The mounting clip must be a minimum of 3"
from bottom of replace to prevent crimping
of capillary. Once you have decided on a
location, clean the area thoroughly. Remove
the paper backing from the adhesive on back
of mounting clip. Press the clip into the new
location so that the thermostat sensing bulb
will be positioned vertically with the capil-
lary at the bottom (see Figure 48). Slide the
thermostat sensing bulb into the clip.
IMPORTANT: Do not crimp capillary.
OPTIONAL POSITIONING OF THERMOSTAT SENSING bULb
Continued
SPECIFICATIONS
THERMOSTAT MODELS
VUL18PT
Rating (Variable): 19,000/30,000 Btu/Hr
Type Gas: Propane/LP
Ignition: Electronic
Manifold Pressure: 7.9" W.C.
Inlet Gas Pressure (in. of water):
Max - 14" W.C., Min* - 11" W.C.
VUL18NT
Rating (Variable): 19,000/28,000 Btu/Hr
Type Gas: Natural
Ignition: Electronic
Manifold Pressure: 3.4" W.C.
Inlet Gas Pressure (in. of water):
Max - 10.5" W.C., Min* - 5" W.C.
VUL24PT/VUL30PT/HRB3624PT
Rating (Variable): 25,000/36,000 Btu/Hr
Type Gas: Propane/LP
Ignition: Electronic
Manifold Pressure: 7.9" W.C.
Inlet Gas Pressure (in. of water):
Max - 14" W.C., Min* - 11" W.C.
VUL24NT/VUL30NT/HRB3624NT
Rating (Variable): 25,000/36,000 Btu/Hr
Type Gas: Natural
Ignition: Electronic
Manifold Pressure: 3.4" W.C.
Inlet Gas Pressure (in. of water):
Max - 10.5" W.C., Min* - 5" W.C.
*For purpose of input adjustment
REMOTE-READY MODELS
VUL18PR/CRB2618NR
Rating (Variable): 19,000/30,000 Btu/Hr
Type Gas: Propane/LP
Ignition: Electronic
Manifold Pressure: 7.9" W.C.
Inlet Gas Pressure (in. of water):
Max - 14" W.C., Min* - 11" W.C.
VUL18NR/CRB2618NR
Rating (Variable): 19,000/28,000 Btu/Hr
Type Gas: Natural
Ignition: Electronic
Manifold Pressure: 3.4" W.C.
Inlet Gas Pressure (in. of water):
Max - 10.5" W.C., Min* - 5" W.C.
VUL24PR/VUL30PR/CRB3624PR/
CRB3630PR/HRB3924PR/
HRB3930PR
Rating (Variable): 25,000/36,000 Btu/Hr
Type Gas: Propane/LP
Ignition: Electronic
Manifold Pressure: 7.9" W.C.
Inlet Gas Pressure (in. of water):
Max - 14" W.C., Min* - 11" W.C.
VUL24NR/VUL30NR/CRB3624NR/
CRB3630NR/HRB3924NR/
HRB3930NR
Rating (Variable): 25,000/36,000 Btu/Hr
Type Gas: Natural
Ignition: Electronic
Manifold Pressure: 3.4" W.C.
Inlet Gas Pressure (in. of water):
Max - 10.5" W.C., Min* - 5" W.C.
*For purpose of input adjustment
www.desatech.com 119426-01A34
1
2
3
4
5
6
KEY
NO.
PART NUMBER
DESCRIPTION QTY
VUL18NT
VUL18PT
VUL18NR
VUL18PR
VUL24NT
VUL24PT
VUL24NR
VUL24PR
VUL30NT
VUL30PT
VUL30NR
VUL30PR
1 113621-01 113621-07 113621-13 Front Right Log (#1) 1
2 113621-02 113621-08 113621-14 Front Left Log (#1) 1
3 113621-03 113621-09 113621-15 Middle Right Log (#2) 1
4 113621-04 113621-10 113621-16 Middle Left Log (#2) 1
5 113621-05 113621-11 113621-11 Bottom Log (#3 - Remote) 1
113621-05 113621-19 113621-19 Bottom Log (#3 - T-stat)
6 113621-06 113621-12 113621-18 Rear Log (#3) 1
ILLUSTRATED PARTS bREAkDOWN AND PARTS LIST
LOG MODELS
VUL18NT, VUL18PT, VUL24NT, VUL24PT, VUL30NT, VUL30PT, VUL18NR,
VUL18PR, VUL24NR, VUL24PR, VUL30NR AND VUL30PR
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions
listed under Replacement Parts on page 42 of this manual.
www.desatech.com
119426-01A 35
ILLUSTRATED PARTS bREAkDOWN AND PARTS LIST
LOG MODELS
CRB2618NR, CRB2618PR, CRB3624NR, CRB3624PR, CRB3630NR,
CRB3630PR, HRB3624NT, HRB3624PT, HRB3624NR AND HRB3624PR
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions
listed under Replacement Parts on page 42 of this manual.
1 3
2
KEY
NO.
PART NUMBER
DESCRIPTION QTY
CRB2618NR
CRB2618PR
HRB3624NT
HRB3624PT
HRB3924NR
HRB3924PR
CRB3624NR
CRB3624PR
CRB3630NR
CRB3630PR
1 113620-01 113620-04 113620-07 Top Log (#1) 1
2 113620-02 113620-05 113620-05 Bottom Log (#2) 1
3 113620-03 113620-06 113620-09 Back Log (#3) 1
www.desatech.com 119426-01A36
ILLUSTRATED PARTS bREAkDOWN
THERMOSTAT-CONTROLLED MODELS
VUL18NT, VUL18PT, VUL24NT, VUL24PT, VUL30NT, VUL30PT, HRB3624NT
AND HRB3624PT
LPG
11
10
4
1
8
3
12
8
2
5
6
7
24
25
21
2
23
22
15
13
16
9
8
8
19
17
20
18
14
www.desatech.com
119426-01A 37
PARTS LIST
THERMOSTAT-CONTROLLED MODELS
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions
listed under Replacement Parts on page 42 of this manual.
KEY
NO. PART NO. DESCRIPTION QTY.
1 ** Ramp Burner Base 1
2 111435-01 Electronic Ignitor 1
3 112465-01 Ramp Front Burner 1
112465-02 Ramp Front Burner 1
4 113242-01 Ramp Back Burner Kit 1
113242-02 Ramp Back Burner Kit 1
5 107485-01 O.D.S. Pilot, Natural Gas 1
107486-01 O.D.S. Pilot, Propane/LP Gas 1
6 112713-01 Pilot Bracket, Natural Gas 1
112713-02 Pilot Bracket, Propane/LP Gas 1
7 098249-01 Nut, ODS 2
8 M11084-26 Screw • • • • • • 10
9 112782-01 Air Deactor Bracket • • 1
112782-02 Air Deactor Bracket •••• 1
10 M11084-38 Screw • • • • • • 2
11 101004-11 Rear Burner Injector, Natural 1
101004-10 Rear Burner Injector, Propane/LP 1
101004-04 Rear Burner Injector, Natural 1
101004-02 Rear Burner Injector, Propane/LP 1
101004-15 • 1
12 101004-11 Front Burner Injector, Natural 1
101004-10 Front Burner Injector, Propane/LP 1
101004-22 Front Burner Injector, Natural 1
101004-06 Front Burner Injector, Propane/LP 1
13 112708-02 Thermostat Burner Tube 1
14 099211-01 Screw • • • • • • 2
15 098544-01 Thermobulb Clip 1
16 099387-09 Pilot Tube 1
099387-14 Pilot Tube 1
17 101053-01 Adapter • • • • • • 1
18 101329-21 Thermostat Gas Valve (NG) 1
101329-30 Thermostat Gas Valve (LP) 1
101329-31 Thermostat Gas Valve (NG) 1
101329-26 Thermostat Gas Valve (LP) 1
19 100000-01 Cotter Pin 1
20 102013-01 Control Rod 1
21 098354-01 Control Knob 1
22 112714-01 Thermostat Valve Bracket 1
23 098271-12 Ignitor Cable 1
24 098867-09 Gas Regulator, Natural Gas 1
098867-10 Gas Regulator, Propane/LP
25 112712-01 Inlet Tube 1
PARTS AVAILABLE NOT SHOWN
100563-01 Warning Plate 1
101054-01 Lighting Instruction Plate 1
101137-02 Hardware Kit 1
GA6060 Lava Rock 1
102030-01 Auxiliary Thermostat Mtg. Clip 1
** Not a eld replaceable part.
VUL18NT
VUL18PT
VUL24/30NT
VUL24/30PT
HRB3624NT
HRB3624PT
www.desatech.com 119426-01A38
ILLUSTRATED PARTS bREAkDOWN
REMOTE-READY VARIABLE CONTROL MODELS
VUL18NR, VUL18PR, VUL24NR, VUL24PR, VUL30NR, VUL30PR
LPG
5
6
21
14
22
14
23 24
2
19
20
16
1
18
17
10
11
4
3
8
8
12
14
13
7
15
9
8
www.desatech.com
119426-01A 39
PARTS LIST
REMOTE-READY VARIABLE CONTROL MODELS
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions
listed under Replacement Parts on page 42 of this manual.
KEY
NO. PART NO. DESCRIPTION QTY.
1 ** Ramp Burner Base 1
2 111435-01 Electronic Ignitor 1
3 112465-01 Ramp Front Burner 1
112465-02 Ramp Front Burner 1
4 113242-01 Ramp Back Burner Kit 1
113242-02 Ramp Back Burner Kit 1
5 103779-01 O.D.S. Pilot, Natural Gas 1
103778-01 O.D.S. Pilot, Propane/LP Gas 1
6 112713-01 Pilot Bracket, Natural Gas 1
112713-03 Pilot Bracket, Propane/LP Gas 1
7 098249-01 Nut, ODS 2
8 M11084-26 Screw • • • • 8
9 112782-03 Air Deactor Bracket • • 1
112782-02 Air Deactor Bracket • • 1
10 101480-12 Jumper Wire 1
11 101004-11 Rear Burner Injector, Natural 1
101004-10 Rear Burner Injector, Propane/LP 1
101004-04 Rear Burner Injector, Natural 1
101004-02 Rear Burner Injector, Propane/LP 1
12 101004-11 Front Burner Injector, Natural 1
101004-10 Front Burner Injector, Propane/LP 1
101004-08 Front Burner Injector, Natural 1
101004-06 Front Burner Injector, Propane/LP 1
13 112708-01 Remote Burner Tube 1
14 M12461-26 Screw • • • • 5
15 099918-02 Pilot Regulator, Natural Gas 1
16 099387-12 Pilot Tube, Natural Gas 1
099387-09 Pilot Tube, Propane/LP 1
17 098264-02 Male Fitting 1
18 101329-21 Gas Control Valve (NG) 1
101329-30 Gas Control Valve (LP) 1
19 103784-01 Control Knob Extension 1
20 103784-02 Flame Adjustment Knob Extension 1
21 111173-01 Remote Valve Bracket 1
22 112715-01 Remote Knob Heat Shield 1
23 098271-12 Ignitor Cable 1
24 100609-01 Pilot Tube, Natural Gas 1
099387-14 Pilot Tube, Natural Gas 1
PARTS AVAILABLE NOT SHOWN
112717-01 Remote Sensor Bracket 1
100563-01 Warning Plate 1
103877-01 Lighting Instruction Plate 1
100639-02 Caution Decal 1
101137-02 Hardware Kit 1
GA6060 Lava Rock 1
** Not a eld replaceable part.
VUL18NR
VUL18PR
VUL24/30NR
VUL24P/30PR
www.desatech.com 119426-01A40
ILLUSTRATED PARTS bREAkDOWN
REMOTE-READY VARIABLE CONTROL MODELS
CRB2618NR, CRB2618PR, CRB3624NR, CRB3624PR, CRB3630NR,
CRB3630PR, HRB3624NR AND HRB3624PR
LPG
5
6
21
14
22
14
23 24
2
19
20
16
1
18
17
10
11
4
3
8
8
12
14
13
7
15
9
8
www.desatech.com
119426-01A 41
PARTS LIST
REMOTE-READY VARIABLE CONTROL MODELS
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions
listed under Replacement Parts on page 42 of this manual.
KEY
NO. PART NO. DESCRIPTION QTY.
1 ** Ramp Burner Assembly 1
2 111435-01 Electronic Ignitor 1
3 112465-01 Ramp Front Burner 1
112465-02 Ramp Front Burner 1
4 113242-01 Ramp Back Burner Kit 1
113242-02 Ramp Back Burner Kit 1
5 103779-01 O.D.S. Pilot, Natural Gas 1
103778-01 O.D.S. Pilot, Propane/LP Gas 1
6 112713-01 Pilot Bracket, Natural Gas 1
112713-03 Pilot Bracket, Propane/LP Gas 1
7 098249-01 Nut, ODS 2
8 M11084-26 Screw 8
9 112782-01 Air Deactor Bracket • • 1
112782-02 Air Deactor Bracket • 1
10 101480-12 Jumper Wire 1
11 101004-11 Rear Burner Injector, Natural 1
101004-10 Rear Burner Injector, Propane/LP 1
101004-04 Rear Burner Injector, Natural 1
101004-02 Rear Burner Injector, Propane/LP 1
12 101004-11 Front Burner Injector, Natural 1
101004-10 Front Burner Injector, Propane/LP 1
101004-08 Front Burner Injector, Natural 1
101004-06 Front Burner Injector, Propane/LP 1
13 112708-01 Remote Burner Tube 1
14 M12461-26 Screw 5
15 099918-02 Pilot Regulator, Natural Gas 1
16 099387-12 Pilot Tube, Natural Gas 1
099387-09 Pilot Tube, Propane/LP 1
17 098264-02 Male Fitting 1
18 103781-01 Gas Control Valve (NG) 1
103781-02 Gas Control Valve (LP) 1
19 103784-01 Control Knob Extension 1
20 103784-02 Flame Adjustment Knob Extension 1
21 111173-01 Remote Valve Bracket 1
22 112715-01 Remote Knob Heat Shield 1
23 098271-12 Ignitor Cable 1
24 100609-01 Pilot Tube, Natural Gas 1
099387-14 Pilot Tube, Natural Gas 1
PARTS AVAILABLE NOT SHOWN
112717-01 Remote Sensor Bracket 1
100563-01 Warning Plate 1
103877-01 Lighting Instruction Plate 1
100639-02 Caution Decal 1
101137-02 Hardware Kit 1
GA6060 Lava Rock 1
111910-01 Thermostat Remote Kit 1
** Not a eld replaceable part.
CRB2618NR
CRB2618PR
HRB3924NR/
CRB3624/30NR
HRB3924PR/
CRB3924/30PR
www.desatech.com 119426-01A42
SERVICE HINTS
When Gas Pressure Is Too Low
pilot will not stay lit
burners will have delayed ignition
heater will not produce specied heat
propane/LP gas supply may be low
You may feel your gas pressure is too low. If so, con-
tact your local propane/LP or natural gas supplier.
TECHNICAL SERVICE
You may have further questions about installation,
operation or troubleshooting. If so, contact DESA
Heating Products’ Technical Service Department
at 1-866-672-6040. When calling please have your
model and serial numbers of your heater ready.
You can also visit DESA Heating Products’ techni-
cal services web site at www.desatech.com.
REPLACEMENT PARTS
Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating Products’ Technical Service
Department at 1-866-672-6040.
When calling DESA Heating Products, have
ready
your name
your address
model and serial numbers of your heater
how heater was malfunctioning
type of gas used (propane/LP or natural gas)
purchase date
Usually, we will ask you to return the part to the
factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they
can’t supply original replacement part(s), call
DESA Heating Products at 1-866-672-6040 for
referral information.
When calling DESA Heating Products, have
ready
model number of your heater
the replacement part number
ACCESSORIES
Purchase these heater accessories from your local
dealer. If they can not supply these accessories,
call DESA Heating Products at 1-866-672-6040
for referral information. You can also write to the
address listed on the back page of this manual.
EQUIPMENT SHUTOFF VALVE
GA5010
For all models. Equipment shutoff valve with 1/8"
NPT tap. Fits 1/2" NPT pipe.
FIREPLACE HOOD
Black - GA6050
Brass - GA6052
Antique Brass - GA6053
For all models. Helps deect heat away from
mantel or wall above replace. Fits openings 28"
to 48" wide.
www.desatech.com
119426-01A 43
RECEIVER AND HAND-HELD
THERMOSTAT REMOTE CONTROL
KIT - HRC200
For all Remote-Ready Models. Allows the re-
place to be operated in a manually or thermostati-
cally controlled mode. You can turn the replace
on and off without ever leaving the comfort of
your easy chair. A wall-mount docking station
is included.
RECEIVER AND HAND-HELD
REMOTE CONTROL KIT - HRC100
For all Remote-Ready Models. Allows the re-
place to be turned on and off by using a hand-held
remote control. A wall-mount docking station is
included.
WALL-MOUNT THERMOSTAT
SWITCH - GWMT1
(Not Shown)
For all Remote-Ready Models. The desired com-
fort setting can be selected on the wall thermostat
and the log heater will automatically cycle from
pilot to the heat setting selected.
WALL-MOUNT ON/OFF SWITCH
GWMS2
(Not Shown)
For all Remote-Ready Models. Allows the gas
log heater to be turned on and off with a wall
switch.
ACCESSORIES
Continued
VENT-FREE LOGMATE® FIREBOXES
(Not Shown)
Available in 32", 36" and 42" models. Circu-
lating reboxes feature louvers and an optional
blower. Non-circulating, smooth face models are
ideal for custom trim applications such as stone
or marble.
FB32C (CIRCULATING), FB32NC
(NON-CIRCULATING) SERIES
FIREBOXES
(Not Shown)
For 18" and 24" log models.
FB36CA, FB42C SERIES CIRCULATING),
FB36NCA, FB42NC SERIES FIREBOXES
(NON-CIRCULATING)
(Not Shown)
For all log models.
DAMPER CLAMP - GA6080
(Not Shown)
For Remote-Ready Models. Permanently opens
chimney ue damper for vented operation.
LAVA ROCK - GA6060
(Not Shown)
For all models. Order when additional rock is
desired. (1.8 lb. bag)
CLEANING KIT - GCK
(Not Shown)
For all models. Your vent-free gas appliance re-
quires regular cleaning and maintenance to prevent
performance problems. This kit gives you the tools
and instructions to make it easy to clean all critical
areas of your appliance.
INFORMATION VIDEO - 108917-01
For all models. A care and maintenance video is
available by calling 1-866-672-6040. You may also
email your request to
productsupport@desaint.com.
FIRE CRACKLE - CF6-A
(Not Shown)
For all models. Creates the sound of a real burn-
ing re.
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
www.desatech.com
NOT A UPC
WARRANTy INFORMATION
kEEP THIS WARRANTy
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specications at any time without notice. The only warranty applicable is our
standard written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTy
VENT-FREE GAS LOG HEATERS
DESA Heating Products warrants this product to be free from defects in materials and components for four (4) years
from the date of rst purchase, provided that the product has been properly installed, operated and maintained in
accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check
must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required
to restore this heater to proper operating condition and an allowance for labor when provided by a DESA Heating
Products Authorized Service Center. Warranty part(s) MUST be obtained through authorized dealers of this product
and/or DESA Heating Products who will provide original factory replacement parts. Failure to use original factory
replacement parts voids this warranty. The heater MUST be installed by a qualied installer in accordance with
all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts
that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by
improper installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to
repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE
OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED
WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUD-
ING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO FOUR
(4) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA HEATING
PRODUCTS’ LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND
DESA HEATING PRODUCTS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER
INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of
incidental or consequential damages, so the above limitation on implied warranties or exclusion or limitation on
damages may not apply to you.
This warranty gives you specic legal rights and you may also have other rights that vary from state to state.
For information about this warranty write:
119426-01
Rev. A
05/06
119426 01

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