Dexcom 9588 G5x Transmitter User Manual

Dexcom, Inc. G5x Transmitter

User Manual

Dexcom G5x Mobile System User Guide Table of Contents 1 X" ®" PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Glossary 2 Table of Contents !"#$$%&'())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(*"+,%-./&(0())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(01"2/3455453(6#7&(8/9:#; G5®x +#5.457#7$(!"7:#$/(<#54.#&453(='$./;(>!?9@(A#7&5/'())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(01"1.1"Introduction"...................................................................................."14"1.2"Self-Paced"Resources"......................................................................"15"1.3"Your"Dexcom"Account"....................................................................."18"+,%-./&(B())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(BC"D5E4:%.4#5$(F#&(G$/(%5E(=%F/.'(=.%./;/5.()))))))))))))))))))))))))))))))))))))))))))))(BC"2.1"Introduction"...................................................................................."20"2.2"Important"User"Information"............................................................"20"2.3"Safety"Statements"..........................................................................."21"2.4"Overview"of"Safety"Statements"......................................................."23"2.5"General"CGM"System"Warnings"......................................................"25"2.6"Calibration"Warning"and"Precautions"............................................."27"2.7"System/Hardware/Software"Warnings"and"Precautions"................"28"+,%-./&(H())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(HI"J4$K$(%5E(2/5/F4.$()))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(HI"3.1"Risks"................................................................................................"37"3.2"Benefits"..........................................................................................."39"+,%-./&(1())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(1B"L,%.(D$(.,/(!?9M())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(1B"4.1"System"Description"........................................................................."42"4.2"Safety"Statement"............................................................................."42"4.3"The"G5x"..........................................................................................."44"4.4"What’s"New"to"the"G5x?"................................................................."46"4.5"System"Information"........................................................................."47"4.6"System"Components"......................................................................."47"4.7"Smart"Device"Overview"..................................................................."57"+,%-./&(?())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(?N"=/.(G-(6#7&(84$-"%'(8/O4:/$())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(?N"5.1"Introduction"...................................................................................."59"5.2"Safety"Statement"............................................................................."59"5.3"Why"Different"Monitoring"Methods?"............................................."60"5.4"App".................................................................................................."61"PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Glossary 3 5.5"Dexcom"Receiver"............................................................................."74"+,%-./&(P())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(*0"=.%&.453(%(=/5$#&(=/$$4#5Q(D5$/&.453(=/5$#&R(S..%:,453(T&%5$;4../&R(%5E(=.%&.453(6#7&(=/$$4#5())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(*0"6.1"Overview"........................................................................................."81"6.2"Safety"Statements"..........................................................................."82"6.3"Prepping"for"Sensor"Insertion"........................................................."85"6.4"Choosing"Your"Insertion"Site"..........................................................."88"6.5"Inserting"Your"Sensor"......................................................................"90"6.6"Attaching"Your"Transmitter"............................................................."94"6.7"Loose"Transmitter"Holder"..............................................................."97"6.8"Starting"Your"Sensor"Session"..........................................................."97"6.9"Receiver"Bluetooth"Tips"................................................................."102"6.10"Sensor"Session"Warmup".............................................................."106"+,%-./&(I())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(0C*"+%"4U&%.4#5())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(0C*"7.1"Introduction".................................................................................."108"7.2"Safety"Statements"........................................................................."109"7.3"Calibration"Overview"....................................................................."111"7.4"When"to"Calibrate"........................................................................."113"7.5"Calibration"Notifications"..............................................................."114"7.6"Preparing"for"Calibration"..............................................................."118"7.7"Ready?"Set?"Calibrate!".................................................................."119"7.8"Calibration"Errors".........................................................................."126"+,%-./&(*())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(0BN"V5E453(6#7&(=/5$#&(=/$$4#5(%5E(T&%5$;4../&(=/$$4#5())))))))))))))))))))))))))(0BN"8.1"Introduction".................................................................................."129"8.2"Safety"Statements"........................................................................."129"8.3"Ending"Your"Sensor"Session".........................................................."130"8.4"Remove"Sensor,"Transmitter,"and"Transmitter"Holder"................."145"8.5"End"of"Transmitter"Battery"............................................................"148"8.6"Pair"New"Transmitter"...................................................................."151"+,%-./&(N())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(0P0"W#;/(=:&//5R(J%./(#F(+,%53/(S&&#X$R(%5E(V&&#&$()))))))))))))))))))))))))))))))(0P0"9.1"Introduction"to"Home"Screens"......................................................"161"9.2"Safety"Statements"........................................................................."161"9.3"Overview"of"Home"Screen"............................................................."163"PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Glossary 4 Apple"Today"View"Widget"..................................................................."171"9.4"Rate"of"Change"Arrows"................................................................."181"9.5"Error"Messages".............................................................................."182"+,%-./&(0C())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(0*N"8%4"'(VO/5.$(SFF/:.(6#7&(!"7:#$/(T&/5E$(%5E(Y%../&5$())))))))))))))))))))))))(0*N"10.1"Introduction"................................................................................"189"10.2"What"Is"an"Event?"......................................................................."189"10.3"Entering"Events"..........................................................................."198"10.4"Viewing"Events"............................................................................"207"+,%-./&(00())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(BCN"=/5$#&(!"7:#$/(S"%&;(%5E(S"/&.$())))))))))))))))))))))))))))))))))))))))))))))))))))))))(BCN"11.1"Introduction"................................................................................"209"11.2"Safety"Statements"......................................................................."210"11.3"Alarm"and"Alerts"........................................................................."213"11.4"Alarm"and"Alerts"Screens"............................................................"215"11.5"App:"Alarm/Alert"Recommended"Settings".................................."221"11.6"Receiver:"Default"Beeps"and"Vibrations"......................................"222"11.7"Clearing"Alarm/Alerts".................................................................."226"+,%-./&(0B())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(BBN"Next%StepsQ()))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(BBN"Z5(.,/(!#(L4.,(!?9Q(+7$.#;4[453(6#7&(S"%&;(%5E(S"/&.$())))))))))))))))))))(BBN"12.1"Introduction"................................................................................"229"12.2"Safety"Statement"........................................................................."229"12.3"Changing"app"Alarm"and"Alerts"..................................................."230"12.4"Changing"Receiver"Alarm"and"Alerts"..........................................."243"V\VJ6TWD]!(V^=V(!?9()))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(B?B"+,%-./&(0H())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(B?H"L%&&%5.'Q(T,/(_45/(Y&45.()))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(B?H"13.1"Introduction"................................................................................"253"13.2"Receiver"Warranty"Information".................................................."253"13.3"Transmitter"Warranty"Information"............................................."256"13.4"Dexcom’s"Obligations"Under"the"Limited"Warranty"..................."257"+,%-./&(01())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(BPC"W#X(.#(T%K/(+%&/(#F(6#7&(!?9())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(BPC"14.1"Introduction"................................................................................"260"14.2"Basic"Maintenance"......................................................................"260"PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Glossary 5 14.3"Storage"........................................................................................"268"14.4"Checking"app"and"Receiver"Information"....................................."269"14.5"System"Disposal".........................................................................."270"+,%-./&(0?())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(BIB"Z5(.,/(!#(L4.,(!?9Q(!/..453(T,&#73,(=/:7&4.'()))))))))))))))))))))))))))))))))))(BIB"15.1"Introduction"................................................................................"272"15.2"Safety"Statement"........................................................................."272"15.3"Going"Through"Security"..............................................................."273"+,%-./&(0P())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(BIP"]//E(W/"-M(6#7`&/(]#.(S"#5/a())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(BIP"16.1"Dexcom"Technical"Support"Team"................................................"276"16.2"Dexcom"Patient"Care"Team"........................................................."277"16.3"Dexcom"Sales"Support"Team"......................................................."278"16.4"Corporate"...................................................................................."279"+,%-./&(0I())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(B*C"T/:,54:%"(D5F#&;%.4#5()))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(B*C"17.1"Device"Performance"Characteristics"..........................................."280"17.2"Product"Specifications"................................................................."325"17.3"FCC"Requirements"......................................................................."334"+,%-./&(0*())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(HHP"T&#7U"/$,##.453()))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(HHP"18.1"Introduction"................................................................................"336"18.2"Safety"Statements"......................................................................."336"18.3"Troubleshooting".........................................................................."337"+,%-./&(0N())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(H?H"=';U#"$(#5(Y%:K%3/(^%U/"$()))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(H?H"=WSJD]!(D=(+SJD]!())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(H?P"+,%-./&(BC())))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(H?I"8/9:#;(Shareb()))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))(H?I"20.1"Learning"About"Dexcom"Share"...................................................."357"20.2"Dexcom"Share"Overview"............................................................."363"20.3"Risks"and"Benefits"......................................................................."366"20.4"Safety"Statement"........................................................................."367"20.5"Setting"Up"Dexcom"Share"............................................................"371"20.6"Using"Dexcom"Share"..................................................................."380"20.7"Dexcom"Follow"App"...................................................................."386"PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Glossary 6 20.8"Troubleshooting".........................................................................."389" PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Glossary 7 1       GETTING STARTED  • Glossary • Getting Started • Indications for Use and Safety Statement • Risks and Benefits    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Glossary 8 Glossary  A1C Blood test used to diagnose type 1 or 2 diabetes and to gauge how well you’re managing your diabetes. The A1C test result reflects your average blood sugar level for the past two to three months. Accessory Device Hardware, connected to your smart device by Bluetooth, you use to get easy access to some of its features. For example, Bluetooth headset, Apple watch, or smart watch.  Also called wearables. Alternative Site Testing Using a blood sample from non-fingertip (alternative) sites such as the palm, forearm, or upper arm for meter readings. Do not use alternative site testing to calibrate the Dexcom  G5®x  CGM System (G5x), only use fingerstick measurement. App A self-contained program or piece of software designed to fulfill a particular purpose; an application, especially as downloaded by a user to a smart or mobile device. The Dexcom G5® Mobile app (app) was developed as a display for continuous glucose monitoring. Apple Watch® Accessory device for iPhone®.  Blood Glucose (BG)  An abbreviation of blood glucose. Blood glucose PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Glossary 9 (BG) value is the amount of glucose in the blood measured by a BG meter. Blood Glucose Meter/Meter/BG Meter A medical device used to measure how much glucose is in the blood. Calibration A comparison or measurement between your meter’s fingerstick BG values and the sensor’s interstitial fluid glucose readings. Although blood and interstitial fluids are similar, glucose concentration is higher in your blood. Calibration allows alignment between your sensor and meter readings. When you calibrate, you take a fingerstick measurement from your meter then enter the value into your receiver or smart device. The system uses that value to verify that the sensor glucose reading is on track. Continuous Glucose Monitoring (CGM) A system that uses a sensor inserted under the skin to check glucose levels in interstitial fluid. A transmitter sends sensor glucose readings to a display device. Users must confirm glucose levels with a BG meter before making a change in treatment. Contraindication A safety statement outlining specific situations where the system  should not be used because it may be harmful to you. The risk of use clearly outweighs any possible benefit.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Glossary 10 Hyperglycemia High BG. Same as “high” or high blood sugar. Hyperglycemia is characterized by an excess of glucose in the bloodstream. It’s important to treat hyperglycemia. If left untreated, hyperglycemia can lead to serious complications. The default High Glucose Alert in the G5x  is set to 200 mg/dL. Consult your healthcare professional to determine the appropriate hyperglycemic setting for you. Hypoglycemia Low BG. Same as “low” or low blood sugar. Hypoglycemia is characterized by a low level of glucose in the bloodstream.  It’s important to treat hypoglycemia. If left untreated, hypoglycemia can lead to serious complications. The default Low Glucose Alert in the G5x is set to 80 mg/dL. Consult your healthcare professional to determine the appropriate hypoglycemic setting for you. Indications A condition making a particular treatment or procedure advisable. How, for what purposes, and under what circumstances you should use the G5x. Indications let you know who should use the G5x and when. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Glossary 11 IP The International Electrotechnical Commission (IEC) is a nonprofit, non-governmental, international organization created to produce safety standards for electronics. One of the safety standards it designed is the Ingress Protection (IP) Marking, which classifies and rates how protected an electronic device is against dust, water, accidental contact, etc. IP ratings are numerical, with the number based on the conditions the electronic device comes across. An IP22 rating lets you know your electronic device won’t allow you to stick your fingers in it and won’t get damaged or be unsafe during specific testing with water dripping down. An IP28 rating tells you your electronic device won’t let you stick your fingers in it and is safe for long-term immersion in liquid up to a specified pressure.  Jailbroken The removal of limitations and security measures set by the manufacturer on a smart device. The removal poses a security risk, and data may become vulnerable. Do not use, install, or run the Dexcom G5 Mobile app on a jailbroken smart device. The app may not work correctly on a jailbroken smart device. Landscape When your smart device is oriented sideways. mg/dL Milligrams per deciliter. The standard unit of measure for glucose readings in the United States. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Glossary 12 Portrait When your smart device is oriented vertically. Precaution A safety statement regarding any special care to be exercised by you or your healthcare professional for the safe and effective use of the G5x. RF Radio-frequency (RF) transmission used to send glucose information from the transmitter to the receiver or smart device. Also used to send calibration data from the receiver or smart device to the transmitter. Safety Statement A statement of the intended uses of G5x and relevant warnings, precautions, and contraindications. Sensor Session The seven-day monitoring period after inserting a new sensor.  During this time frame, your glucose is being monitored and reported every five minutes, with data being sent to your display device(s). Smart/Mobile Device Electronic device that can be wirelessly connected to networks over Wi-Fi, Bluetooth, or a cellular data connection (3G, 4G, etc. Examples are smartphones, tablets, and smart watches. Today View Swipe down to access information and notifications on your iPhone, iPad®, and iPod®. Warning A safety statement letting you know the following feature has important hazard information.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Glossary 13 Describes serious and life-threatening circumstances of using the G5x, their consequences, and how to avoid the hazard.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Beginning Your Dexcom G5x Continuous Glucose Monitoring System (G5x) Journey 14 Chapter 1 Getting Started:  Beginning Your Dexcom G5®x Continuous Glucose Monitoring System (G5x) Journey 1.1 Introduction Welcome to the G5x family! We are excited you chose us to partner with you in your journey to manage your diabetes. As a continuous glucose monitoring (CGM) device, the G5x allows you to break free from constant fingersticks. But how do you use the G5x? What are its features? Do you need to avoid anything?  Where do you even begin? This chapter is the first step to answering these and many other questions.  After this chapter, you will be able to: • Describe different training resources • Locate tutorials about using the G5x in your diabetes management  • Find G5x’s step-by-step instructions • Recall how to use the user guide • Explain why you need a Dexcom® account We have numerous resources available to help you get the most out of your G5x. Between our self-paced training resources and our friendly and knowledgeable Dexcom customer support teams, help is always available. First Things First - Learning How to Learn Knowing about the G5x is your first step in creating a successful CGM experience. Before using it, learn about it. You have numerous self-paced resources, helping you get to know the G5x: 1. Tutorials 2. Getting Started Guide PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Beginning Your Dexcom G5x Continuous Glucose Monitoring System (G5x) Journey 15 3. User Guide No matter which resource(s) you select, make sure you review them prior to using your new CGM system. 1.2 Self-Paced Resources Tutorials  Along with step-by-step instructions, our tutorials illustrate how real-time CGM can assist in your daily diabetes management. The following is a list of tutorials and how to access them. Online Tutorials First Steps With Your Dexcom CGM Designed for those who have never used a Dexcom CGM. This tutorial covers what to expect in your first week and includes links to step-by-step videos on how to insert your sensor, calibrations, ending a sensor session, etc. Next Steps With Your Dexcom CGM Just finished First Steps or already familiar with how a CGM can benefit you? This tutorial covers looking at trends and introduces some advanced features including our reporting tools. Accessing Online Tutorials: From dexcom.com homepage, click Support.  Once you have viewed the online tutorials, you should be pretty comfortable with what CGMs do and how the G5x can help you.  Offline Tutorials You don’t need to be tied to the Internet to view our instructional tutorials, they’re also available offline. Accessing Offline Tutorials: PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Beginning Your Dexcom G5x Continuous Glucose Monitoring System (G5x) Journey 16 USB Card in the receiver package. Guides Getting Started Guide (GSG) The G5x GSG complements the tutorials by providing the same step-by-step instructions in a booklet form or within the app. One of the great things about the GSG is you can use it in conjunction with the videos, taking notes as you go! Accessing the GSG: Booklet in the receiver package. Both the tutorial and the GSG give you a brief look at the G5x. But what if you want more detailed information?  User Guide Your G5x reference book!  This user guide gives you the most extensive overview of the system, detailing features, important safety information, and so much more. To download an eBook of the user guide or request a printed user guide, visit dexcom.com/guides.  The G5x user guide is grouped into six separate parts: Part 1: Getting Started  • Glossary  • Getting Started o Learning how to learn about the G5x o Registering at dexcom.com • Indications for Use and Safety Statement  • Risks and Benefits Part 2: Let’s G5x! The Basics PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Beginning Your Dexcom G5x Continuous Glucose Monitoring System (G5x) Journey 17 • Introduction to the G5x • Initial Setup • Starting  a Sensor Session: Inserting the Sensor and Attaching Transmitter  • Calibration  • Ending a Sensor Session and Transmitter Session Part 3: Next Steps - Getting the Most out of Your G5x Once you are up and running, how you can maximize the G5x features: • Reading Trend Graph Screens and Recognizing Trends • Events  • Alarm and Alerts • Sounds for Alarm, Alerts, and System Messages Part 4: Everything Else G5x  • Warranty • G5x Maintenance • Travel Tips • Customer Service Contacts • Technical Information • Troubleshooting • Symbols on Package Labels  At the end of your G5x user guide, Part 5, is the user guide for  Dexcom Share®™. Part 5: Sharing Is Caring • Dexcom Share o What Is Dexcom Share? o Setting Up Dexcom Share o How to Use Dexcom Share PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Beginning Your Dexcom G5x Continuous Glucose Monitoring System (G5x) Journey 18 o Your Followers o Troubleshooting Part 6 • Index for G5x System and Dexcom Share How to Use Your User Guide All chapters in the G5x user guide are laid out the same way: The beginning of each chapter lists what you’ll be able to do after you have finished, after that, any applicable safety statements you need to know, followed by the chapter’s content. At the end, there’s a recap of what was covered and what’s in the next chapter. 1.3 Your Dexcom Account You’ll need a username and password to set up the G5 Mobile app (app) and for reordering. If you haven’t already done so, go to dexcom.com and set up your own account.  Or, if you prefer, the app walks you through creating your log-in credentials as part of your initial app setup. Summary Now You Can: • Describe different training resources • Locate tutorials about using the G5x • Find step-by-step instructions for the G5x • Recall how to use the user guide • Explain why you need a Dexcom® account What’s Next? Now you are familiar with how to use this user guide and where to go for help.  Throughout the user guide you’ll see color-coded boxes containing Safety Statements. The next chapter, Indications for Use and Safety Statement, lists all Safety Statements along with how to read and interpret them.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Beginning Your Dexcom G5x Continuous Glucose Monitoring System (G5x) Journey 19 Next you’ll learn about when and how to use the G5x safely.    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  20 Chapter 2 Getting Started: Indications for Use and Safety Statement 2.1 Introduction We want the G5x to be a valuable tool in your diabetes management. Like any system, there are steps to take to get the most out of it. As excited as you are about getting started, did you know if you just took Tylenol®, maybe you should wait? Did you know taking Tylenol is contraindicated? In this chapter, you’ll learn about some key areas that might prevent you from having the best CGM experience, or, if you’re not careful, might even harm you or the system. You’ll even learn what a contraindication is! 2.2 Important User Information Each part of your system has instructions including indications, contraindications, warnings, precautions, and other important user information. Please review the instructions for each part of the system in this user guide before using the G5x.  This chapter is important to read. It helps you use the G5x safely and covers: • What is a Safety Statement? o Telling the difference between an indication and a contraindication o Explaining why warnings are so important o Defining precautions • How to read a chapter’s Safety Statement • Overview of Safety Statements PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  21 Let’s start with definitions, look at a Safety Statement example used throughout the User Guide, and then review the Safety Statements broken down into the system’s components.   Safety Statement A Safety Statement is a brief statement of the G5x’s indications, relevant warnings, precautions, or its contraindications (when to avoid using it). The Safety Statements are meant to keep you and the system safe while using the G5x: 1) Indications How, for what purposes, and under what circumstances you should use the G5x. Indications let you know who should use the G5x and when. Indications are the who, what, and why of the G5x. 2) Contraindications Contraindications let you know when not to use the G5x. If used during these situations, you may hurt yourself or the system; the risk of use clearly outweighs the benefit.  3) Warning Important hazard information: Describes serious or life-threatening circumstances to stay away from while using the G5x, their consequences, and how to avoid danger. 4) Precaution Special steps you need to take while using the G5x, preventing minor or moderate injury to either you or the system.  2.3 Safety Statements This user guide presents Safety Statement two ways: 1. In this chapter’s Overview of Safety Statements PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  22 o Lists all Safety Statements o Includes a section reviewing how the statements are formatted 2. Within each chapter o Lists only those statements applicable to that specific chapter Chapter’s Safety Statements  Each chapter will list all applicable indications, contraindications, warnings, and precautions.  Some chapters will have multiple Safety Statements; others have none. Safety Statements are located toward the front so you can keep them in mind as you learn about that chapter’s topic. The same statement may be repeated throughout the user guide. It’s important to recognize which factors could prevent the system from working correctly, or even harm you. Within chapters, each color-coded Safety Statement is in a box, broken down into four sections: 1. Type of statement a. Bold and color-coded • WARNING-Red • PRECAUTION-Blue • INDICATION-Green • CONTRAINDICATION-Purple 2. Do’s/Don’ts a. An action you should or should not take b. Italicized 3. Why a. A statement of the potential harm 4. Consequences a. What could happen if you don’t follow the instructions  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  23 The following is an example of a chapter’s Safety Statement and how to read it. Warning Do: Calibrate at least once every 12 hours Why: Calibrating less often than every 12 hours might cause inaccurate sensor glucose readings  Consequences: Missing severe low (hypoglycemia ) or high (hyperglycemia) Alarm or Alerts  Since this is a Warning, you know it covers important safety information. Italics are the Do/Don’t steps to follow: Calibrate at least once every 12 hours. Below the italics is a statement explaining Why you need to follow the steps: Calibrating less often than every 12 hours might cause inaccurate sensor glucose readings. And finally what happens, or the Consequences, if you don’t: Missing a severe low (hypoglycemia) or high (hyperglycemia) glucose event. 2.4 Overview of Safety Statements This section provides a review of Safety Statements containing the same elements described above (type of Safety Statement, an action, a statement of potential harm, and consequences) but listed in a narrative, not boxed, format. Here you’ll learn what indications and contraindications are and what to do to keep you safe and the system in proper working order. Safety Statements are broken down into two major categories. First, general CGM system Warnings which review warnings and precautions you take with most CGM systems—and second, Hardware/Software Warnings and Precautions which list warnings and precautions specific to the G5x components.   Indications and Contraindications Indications  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  24 What are the G5x indications? Well, in technical terms, the indications are: The Dexcom G5x Continuous Glucose Monitoring (CGM) System (G5x) is a glucose monitoring system indicated for detecting trends and tracking patterns in persons (age 2 years and older) with diabetes. The system is intended for single patient use and requires a prescription.  The system is indicated for use as an adjunctive device to complement, not replace, information obtained from standard home glucose monitoring devices. The system aids in the detection of episodes of hyperglycemia and hypoglycemia, facilitating both acute and long-term therapy adjustments, which may minimize these excursions. Interpretation of the system results should be based on the trends and patterns seen with several sequential readings over time. In Layman’s Terms But what does that mean? Indications are the who, what, and why of the G5x.  Who The G5x is a single patient use device (meaning you can’t share the components with others) for people age 2 years and older with diabetes. What The G5x is a prescription-only glucose-monitoring device. G5x tracks your glucose patterns and detects trends. Working with your home blood glucose (BG) meter, the system is meant to complement, not replace, your BG meter. Why The CGM system’s trend and pattern information, its glucose Alarm/Alerts, combined with your meter’s actual BG value, can help you manage your diabetes. By identifying low and high glucose level periods, the G5x allows you to take action when needed and create long-term management strategies with your healthcare professional. Using trend information to see your highs and lows helps you stay inside your target range.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  25 The G5x’s trend and pattern information is based on a series of sensor glucose readings taken over a period of time. Work with your healthcare professional and create a game plan on how to best use your trend and pattern information in managing your diabetes. Contraindications Contraindications let you know when not to use the G5x; you may hurt yourself or damage the system. Remember, if used during certain situations, the risk of use may clearly outweigh any potential benefit. Within the chapters, contraindications are in purple boxes.  MRI/CT/Diathermy   Don’t wear the system (sensor, transmitter, and receiver) before Magnetic Resonance Imaging (MRI), Computed Tomography (CT) scan, or high-frequency electrical heat (diathermy) treatment. The system hasn’t been tested during MRI, CT scans, or with diathermy treatment. Magnetic fields and heat could damage the components, stopping sensor glucose readings or Alarm/Alert notifications. Without sensor glucose readings or Alarm/Alert notifications, you might miss a severe low or high glucose event. Medications Taking medications with acetaminophen (such as Tylenol or Excedrin® Extra Strength) while wearing the sensor may falsely raise your sensor glucose readings. The level of inaccuracy depends on the amount of acetaminophen active in your body and is different for each person. 2.5 General CGM System Warnings Warnings PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  26 Warnings outline important hazard information, describing any serious and/or life-threatening situations, their consequences, how to avoid danger while using the system and how to protect the G5x from harm. Review Training Materials Thoroughly review the training materials included with your system before using.  Incorrect use could lead you to misunderstand system information or might affect its performance and you might miss a severe low or high glucose event. Treatment Decisions The system does not replace your BG meter. When making treatment decisions, such as the amount of insulin you need, only use your BG value. Don’t use the G5x sensor glucose readings because they can be different from your BG value. If sensor glucose readings are used in determining treatments, it could result in you missing a severe low or high glucose event. Don’t Ignore Low/High Symptoms If your sensor glucose readings don’t match your symptoms, measure your BG with a fingerstick. You may miss a severe low or high glucose event. Who Shouldn’t Use The system was not evaluated for the following persons: • Pregnant women • Persons on dialysis Do not use the Dexcom G5x System in critically ill patients. It is not known how different conditions or medications common to the critically ill population may affect the performance of the system. Sensor glucose readings may be inaccurate in critically ill patients. The system’s accuracy hasn’t been tested in people falling into these groups and sensor glucose readings may be inaccurate, resulting in missing a severe low or high event. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  27 2.6 Calibration Warning and Precautions Calibration is the process of making sure your sensor continues to be accurate. Your sensor doesn’t automatically know what your glucose levels are—you have to teach your system what a given BG value is by entering in a KNOWN glucose value from your BG meter. Warning Calibrate on Schedule Calibrate at least once every 12 hours. Calibrating less often than every 12 hours might cause sensor glucose readings to be inaccurate, resulting in you missing a severe low or high glucose event. Precautions Be Accurate, Be Quick Enter the exact BG value displayed on your BG meter within five minutes of a fingerstick. Entering the wrong BG values, or waiting more than five minutes before entry, might affect sensor performance, resulting in you missing a severe low or high event. Significant Glucose Rate Changes Don’t calibrate when your BG is changing at a significant rate: more than 2 mg/dL per minute. Look for rate of change arrows on your display device screen and don’t calibrate when you see: • A single arrow, pointing up o Rising 2-3 mg/dL each minute • Two arrows pointing up o Rising more than 3 mg/dL each minute • Single arrow pointing down o Falling 2-3 mg/dL each minute PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  28 • Two arrows pointing down o Falling more than 3 mg/dL each minute Calibrating during a significant rise/fall of your BG may affect accuracy of sensor glucose readings, resulting in you missing a severe low or high glucose event. Fingerstick Only Only use fingerstick measurements from your BG meter for calibration. Alternative site BG values from your arms, palm of your hand, etc., may be different and less accurate than your fingerstick BG values. Using alternative sites for calibration might affect sensor performance, resulting in you missing a severe low or high glucose event. Prior to Startup Calibration: Data/Alarm/Alert After starting a new sensor session, until completing your startup calibrations you won’t receive any sensor information such as readings, Alarm or Alerts. Without these, you may miss a severe low or high glucose event. Continue to take fingerstick measurements during a new sensor warmup period.  Now that we have reviewed common CGM Safety Statements, let’s focus on the G5x components.  2.7 System/Hardware/Software Warnings and Precautions In this section, you will learn how to safely use the G5x’s hardware and software. Some sections have either Precautions or Warnings, others will have both. Sensor/Transmitter Holder Warnings and Precautions Warnings Sensor Breaking Off PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  29 On rare occasions, the sensor wire may break or detach from the transmitter holder.  Within 24 hours of experiencing a broken sensor wire, please call our 24/7 Technical Support department, toll free at 1.888.738.3646  If a sensor wire breaks under the skin with no portion of it visible, don’t remove it. Contact your healthcare professional if you have redness, swelling, or pain at the insertion site. Placement Do not insert the sensor component of the system in a site other than the belly/abdomen (ages 2 years and older) or the upper buttocks (ages 2 to 17 years). The placement and insertion of the sensor component of the system is not approved for other sites. The system has not been tested in other areas and may not work properly if inserted in other areas. Storage During a sensor’s shelf life, store it between 36° F-86° F. While you don’t need to keep your sensor in a refrigerator, you can as long as the refrigerator is between 36° F-86° F.  Never store sensors and/or sensor packages in a freezer.  Storing the sensor incorrectly might cause the sensor glucose readings to be incorrect, resulting in you missing a severe low or high glucose event. Precautions Expiration Date Don’t use expired sensors. Before inserting, always check the package label for the expiration date using the YYYY-MM-DD format.  If past the expiration date, don’t use because the sensor glucose readings might not be accurate, resulting in you missing a severe low or high glucose event. Sensor Package PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  30 Don’t use sensor if its sterile package has been damaged or opened. Using a non-sterile sensor might cause infection. Clean and Dry Before Using Before opening the sensor package, wash your hands with soap and water, then dry. If your hands are dirty while inserting the sensor, you may contaminate the insertion site and get an infection. Before sensor insertion, clean the skin with alcohol wipes to prevent infections. Don’t insert the sensor until the cleaned insertion site is dry, and free from any lotions or perfumes. If your insertion site is not clean and completely dry, you run the risk of infection or the transmitter holder not sticking and falling off.  Sensor Placement Don’t insert the sensor where bones are close to the skin’s surface (for example, over your ribs or hip bones). If you insert the sensor in these areas, you may feel excessive pain or damage your sensor.  Don’t remove the safety guard before placing the applicator on the skin. If you remove the safety guard first, you may accidentally deploy the needle and hurt yourself. Change the site where you place the sensor with each new insertion. Using the same site too often might not allow the skin to heal, causing scarring or skin irritation. Sensor placement is important. Choose a site: • At least 3 inches from insulin pump infusion set or injection site • Away from waistband, scarring, tattoos, irritation • Unlikely to be bumped or pushed Insertion in these areas might affect sensor performance, resulting in you missing a severe low or high glucose event. Transmitter Warnings and Precautions Warnings Inspect Transmitter PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  31 If your transmitter is damaged or cracked in any way, don’t use it. Damaged components could create an electrical safety hazard or malfunction, which might cause electrical shocks. Choking The transmitter is small and may pose a choking hazard. Don’t put it in your mouth or allow children to play with it.  Precautions Reusable: Don’t Throw Away When ending a session, don’t throw away the transmitter.  The transmitter is reusable and can be used in multiple sensor sessions. Keep using it until the system notifies you the transmitter battery is about to expire. Don’t Share Your Transmitter Never share your transmitter with another person. The system is a prescription-only medical device and is meant, or indicated, for your use only.  Your transmitter is tied to your readings. If used by someone else, your reports, Alarm and Alerts, etc., would be wrong, resulting in you missing a severe low or high glucose event. System Precautions Next are precautions for the receiver, transmitter, sensor, and the system.  Precautions Use Correct Transmitter, Receiver, and Sensor The G5x transmitter must be used with the G5x Sensor and is not interchangeable with the Dexcom G5®Mobile/G4® PLATINUM Sensor.  The G5x transmitter is compatible with the G5 Mobile receiver. The G5x transmitter and receiver are not compatible with the Dexcom G4 PLATINUM CGM System’s transmitter and receiver.  System Accuracy PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  32 System accuracy may be affected when your glucose is changing at a significant rate such as during exercise or after a meal.  Significant glucose rise/fall rates: • Rising 2-3 mg/dL each minute • Rising more than 3 mg/dL each minute • Falling 2-3 mg/dL each minute • Falling more than 3 mg/dL each minute  Airport Scanners Be aware of airport body scanners and baggage x-rays when you travel. Do not place any part of the G5x system in the baggage x-ray machine or body scanner. Ask for visual inspection instead: • Baggage x-ray machine: Instead of putting any part of your G5x through the baggage x-ray, ask the TSA officers to visually inspect it.  • Body scanner: When you are wearing your G5x, request hand-wanding or full-body pat-down and visual inspection instead of going through the Advanced Imaging Technology (AIT) body scanner. AIT is also called millimeter wave scanner. The system has not been tested in x-rays or AIT body scanners, and it is unknown if exposure to x-rays or AIT body scanners can affect the system performance and result in you missing a severe low or high glucose event. It is safe to wear the system through the walk-through metal detector or hand-wanding. If you are unsure of whether the airport scanner is a metal detector, an AIT body scanner or an x-ray, ask the TSA officer or request hand-wanding or full-body pat-down.  Receiver and Smart Device Precautions The Dexcom receiver and your smart device share some warnings and precautions. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  33 Precautions Communication Range Do not separate the transmitter from the receiver or smart device by more than 20 feet. The transmission range from the transmitter to receiver or smart device is up to 20 feet without obstruction. Types of obstruction differ and not all have been tested. Obstructions can include water, walls, metal, etc. If your transmitter and display device(s) are more than 20 feet from each other or are separated by an obstruction, they might not communicate, resulting in you missing a severe low or high glucose event. As with any wireless device, water in reducing the communication distance. This applies to the transmitter and display devices. Take special care when swimming, taking a bath, or getting into a hot tub.  Setting Alarm/Alert Notifications When using both a receiver and a smart device, you must set your settings separately in each. If you set up one device and then use another, you might not get an Alarm or Alerts, causing you to miss a severe low or high glucose event. Using an accessory device (like a smart watch) might override your smart device sounds. Alarms or Alerts might vibrate or be heard on the accessory instead of your smart device. After connecting any accessories, make sure that the smart device settings allow you to continue receiving Alarms or Alerts on the smart device. Is It On? If the receiver or smart device is turned off (Shut Down), it will not display sensor data, information, Alarm or Alerts. Make sure they are turned on; otherwise you won’t get sensor glucose readings or Alarm or Alerts, causing you to miss a severe low or high glucose event. Smart Device Warnings Next are warnings for just your smart device. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  34 Warnings Smart Device Settings The app can’t override your smart device’s internal settings. Also, accessory devices (like a smart watch or other wearable smart devices) might override your smart device’s Alerts and Alarm. To receive Alarm or Alerts you must: 1. Make sure app Notifications are turned on in the Setting’s menu. 2. Verify app hasn’t been shut down. 3. Turn Bluetooth® on. 4. Turn off Do Not Disturb (if available on your smart device). 5. Restart app after device is restarted. 6. Set Volume at a level you can hear. 7. Do not close app, always run app in the background. 8. Make sure accessory devices do not override your smart device settings. If your settings are incorrect, you might miss a severe low or high glucose event. App Alarm/Alert vibrations aren’t any different from other vibrating apps on your smart device. Medical device apps, like this app, don’t have any special priorities over your smart device’s features. G5 Mobile app notifications or Alerts may sound or feel the same as notifications from another app. The only way to know is to look at the screen. Did You Miss an Alarm or Alert? An Alarm or Alert can’t be heard through your smart device’s speakers if headphones are plugged in.  Make sure you unplug your headphones when you are done using them, otherwise you might not hear an Alarm or Alert, causing you to miss a severe low or high glucose event. Receiver Warning and Precaution PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  35 Warning Don’t Use Damaged Goods If your receiver is damaged or cracked, don’t use it. This could create an electrical safety hazard or malfunction, causing possible electrical shocks.  Avoid Strangulation Use USB cable only as directed and store safely. Misuse of the USB cable can present a strangulation risk. Precaution Test Receiver If your receiver gets wet or dropped, make sure the speaker and vibrations still work. To check, either plug it in, turn it on, or go to the Profiles menu and select Try It. If it doesn’t vibrate and beep, contact Technical Support.  If the vibration motor and/or speaker on your receiver aren’t functioning properly you may miss a severe low or high Alarm/Alert. Use the app on your smart device until this issue is resolved  Keep Receiver Clean and Dry Keep the USB port cover on the receiver closed whenever the USB cable is not attached and do not submerge in water. If dirt or water gets into the USB port, the receiver could become damaged and stop displaying readings or providing Alerts; you might miss a severe low or high glucose event. Caution U.S. law restricts the sale of the G5x to sale by or on order of a physician. Summary Now You Can: • Define a Safety Statement PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  36 • Explain the difference between an indication and a contraindication  • Describe the importance of warnings  • Describe what a precaution is • Correctly read a chapter’s Safety Statement • Provide an overview of Safety Statements by category What’s Next? In our next chapter, you will learn about the risks and benefits of using the  G5x.PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  37 Chapter 3 Getting Started: Risks and Benefits When using any medical device, there are risks and benefits. In this chapter, you’ll learn what they are so you can better understand the pros and cons of CGM and the G5x. First, let’s review some possible risks. 3.1 Risks There are some risks with using real-time CGM. Not Receiving Alarm/Alerts If you aren’t getting your CGM Alarm/Alerts, you run the risk of not knowing you are having a severe glucose low or high.  Some hardware issues preventing Alarm/Alerts: • Alert function is turned off • Transmitter or display device is out of range • Display device isn’t showing sensor glucose readings • Display device battery is dead • Unable to hear Alarm/Alerts or feel vibration • Speaker or vibration motor not working • App not running in the background • Smart device is on Do Not Disturb or Silent Mode See Troubleshooting in Chapter 18 or recommended settings in Chapter 11 for more information.   Different Devices May Give Different Numbers PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  38 The sensor glucose reading can be different from your meter’s BG value.  If the sensor’s glucose reading is higher than your meter’s BG value, you may miss a Low Alert. As an example, your last sensor glucose reading was 82 mg/dL, whereas your meter BG value shows 78 mg/dL. If your Low Alert is set at 80 mg/dL, you won’t receive an alert because the sensor glucose reading is 82 mg/dL. If you’re not receiving an Alarm/Alert, and not taking fingerstick measurements, you may be unaware of low or high glucose levels.  Sensor Insertion Risks Inserting the sensor and wearing the adhesive patch might cause infection, bleeding, pain, or skin irritations (for example, redness, swelling, bruising, itching, scarring, or skin discoloration). The chance of this happening is low. The G5x uses a different applicator than older systems. The G5x clinical studies showed slight redness and swelling occurring only in a few patients. Different people may have different skin sensitivity to the sensor adhesive. If skin irritation is seen, follow up with your healthcare professional on ways or tips to reduce or avoid sensor site irritation. With any sensor, if you don’t follow the instructions for sensor insertion, there is a chance you may mistakenly insert the sensor before you are ready. Be careful to ensure you place the sensor on your sensor insertion site before taking off the safety guard. After placing the applicator on the body, fold and break the safety guard. The safety guard can be a choking hazard. Carefully throw it away, especially if around children. During Dexcom’s G5x clinical studies, no sensor wires broke; however, there is a remote chance a sensor wire could break or detach and remain under your skin. Sterile broken sensor wires usually don’t pose a significant medical risk.  If a sensor wire breaks off or detaches and remains under your skin, contact your healthcare professional and call Dexcom’s Technical Support toll free, 24/7, at 1.888.738.3646 or toll at 1.858.200.0200 within 24 hours.  Those are the risks, let’s now review the benefits! PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  39 3.2 Benefits Daily habits impact your BG levels. With the G5x, you can track how your exercise, carbs, stress levels, medication, or illness influences your glucose levels.  Knowing Your Trends Providing sensor glucose readings every five minutes, for up to seven days, the G5x helps you detect trends and patterns. Trend information reveals where your glucose is now, where it’s been, where it’s heading, and how fast it’s changing.  Understanding your trends allows you to take proactive action, helping you avoid dangerously low or high glucose values. Using Dexcom Share (see Part 5) allows friends and family, your Followers, to monitor your glucose activity, adding another layer of support and peace of mind. Simplified Sensor Insertion The redesigned G5x sensor applicator allows you to insert a sensor with fewer steps while using just one hand. Fewer steps simplify the insertion process.  Helping Your Diabetes Management Wearing the G5x on a consistent and ongoing basis helps you manage your diabetes. The Alarm/Alerts features (see Chapter 11) keep you aware of your glucose levels. Alerts notify you when your glucose goes outside your target range or is rapidly falling or rising, letting you take action before you get too low or too high. The Urgent Low Glucose Alarm lets you know when you are dangerously or urgently low, going below 55 mg/dL. By taking corrective measures, you reduce the time spent in your low/high range, while increasing time in your target range (Garg, S. Z., 2006) (Battelino, T., 2011).  Real-time CGM can help improve your A1C as well as improve the quality of your glucose control. If you are at or below 7%, using a CGM such as the G5x helps reduce hypoglycemia (Tamborlane, W. V., 2008). PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  40 Lowering your A1C, increasing your time in your target range while decreasing time in low/high BG range is believed to reduce your risk of diabetes-related complications (Ohkubo, Y., 1995). In some cases, patients perceived an increase in their quality of life and peace of mind when using real-time CGM (Juvenile Diabetes Research Foundation Continuous Glucose Monitoring Study Group, 2010). What’s Next? You’ve read the Safety Statements, reviewed the risks and benefits; now let’s take a look at Dexcom’s G5x!  References: Battelino, T., Phillip, M., Bratina, N., Nimri, R., Oskarsson, P., & Bolinder, J. (2011). Effect of Continuous Glucose Monitoring on Hypoglycemia in Type 1 Diabetes. Diabetes Care, 34(4), 795-800. Garg, S., Zisser, H., Schwartz, S., Bailey, T., Kaplan, R., Ellis, S., & Jovanovic, L. (2006). Improvement in Glycemic Excursions With a Transcutaneous, Real-Time Continuous Glucose Sensor: A Randomized Controlled Trial. Diabetes Care, 29(1), 44-50. Juvenile Diabetes Research Foundation Continuous Glucose Monitoring Study Group (2010). Quality-of-Life Measures in Children and Adults With Type 1 Diabetes. Diabetes Care, 33(10), 2175-2177. Ohkubo, Y., Kishikawa, H., Araki, E., Miyata, T., Isami, S., Motoyoshi, S., & Shichiri, M. (1995). Intensive Insulin Therapy Prevents the Progression of Diabetic Microvascular Complications in Japanese Patients With Non-insulin-dependent Diabetes Mellitus: A Randomized Prospective 6-year Study. Diabetes Research and Clinical Practice, 28(2), 103-117. Tamborlane, W. V., Beck, R. W., Bode, B. W., Buckingham, B., Chase, H. P., Clemons, R., ... & Xing, D. (2008). Continuous Glucose Monitoring and Intensive Treatment of Type 1 Diabetes. The New England Journal of Medicine, 359(14), 1464-1476. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  41 2       LET’S G5x! THE BASICS  • Introduction to the G5x • Initial Setup • Starting a Sensor Session: Inserting the Sensor and Transmitter  • Calibration  • Ending a Sensor Session and Transmitter Session     PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  42 Chapter 4 Let’s G5x! The Basics: What Is the G5x? 4.1 System Description Now it’s time to get an overview of the the Dexcom G5x.  After this chapter, you’ll be able to: • Explain the G5x  • Describe options to view trends • Locate your historical readings • Recognize system components • Explain each part’s function 4.2 Safety Statement While you can use the G5 Mobile receiver with the G5x, you can’t use the sensor or transmitter from previous generations. If the transmitter or sensor box says “G5 Mobile” or “G4 PLATINUM,” don’t use them with the G5x.    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  43 Warning Don’t: The system was not evaluated for the following persons: • Pregnant women • Persons on dialysis Don’t use the system in critically ill patients. It is not known how different conditions or medications common to the critically ill population may affect the performance of the system. Sensor glucose readings may be inaccurate in critically ill patients. Consequences: The system’s accuracy hasn’t been tested in people falling into these groups, and sensor glucose readings may be inaccurate, resulting in missing a severe low or high event.  Precaution Do: The G5x transmitter must be used with the G5x Sensor and is not interchangeable with Dexcom the  G5®Mobile/G4® PLATINUM Sensor.  The G5x transmitter is compatible with the G5 Mobile receiver.  Why: The G5x transmitter and G5 receiver are not compatible with the Dexcom G4 PLATINUM CGM System’s transmitter and receiver.  Consequences: Missing a severe low (hypoglycemia) or high (hyperglycemia) glucose event.    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  44 G5x-Compatible Components  G5x System Components Components Not Compatible with G5x G5x Sensor G5x Transmitter G5 Mobile Receiver G5 Mobile App G5 Mobile/G4 PLATINUM Sensor G5 Mobile Transmitter G4 PLATINUM Transmitter G4 PLATINUM Receiver with Share G4 PLATINUM Receiver  4.3 The G5x The G5x is a medical device you use on yourself. It allows you to continually see your sensor glucose readings, updated every five minutes for up to 7 days, without the bother of taking constant fingerstick measurements. A single-use sensor inserted under your skin measures your sensor glucose readings. A reusable transmitter sends your data to your display device.  The G5x provides personalized trend Alerts, notifying you to proactively react when your glucose levels are getting too low or too high. Dexcom provides web-based reports reflecting your glucose trends and patterns. Share the reports with your healthcare professional when developing your diabetes management treatment plans. Some users of the G5x System may need a caregiver involved in their care. Please consult your physician for guidance.  Options to View Your Trends The G5x transmitter works with a number of display devices, giving you flexibility to use what’s best for you, your situation, or your lifestyle. 1. Receiver PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  45 2. G5 Mobile app (app) on your smart device While the system works with different smart devices, they’re not interchangeable during a sensor session, so before starting one, select which smart device you want to use and stick with it throughout your session. You can’t use multiple smart devices at the same time, but you can combine the receiver with a smart device during a session.  The G5x is the first CGM system where a smart device acts as a receiver. For a list of current devices and operating systems, go to: dexcom.com/compatibility. Chapter 5 covers how to set up your smart device with the app. The primary difference between the receiver and app is not the information they give you, but how that information is presented. The following are some of the shared CGM data and system information features. Tracking Real-Time CGM Data The receiver and app give you the ability to track your glucose trends in a number of different ways. Each device’s home screen opens to your glucose trend screen. Viewing Glucose Levels The receiver and app share many of the same glucose-monitoring features. Your glucose values are color-coded to highlight what zone you are in, allowing you, at a glance, to see what your levels are. Color-coded glucose levels:  • Red - Low • Gray - Within your target range • Yellow – High Trend Arrows Glucose levels are not just about the numbers. The G5x includes trend arrows so you know the speed and direction of your glucose, allowing you to proactively react before your glucose gets too high or too low. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  46 Alarm/Alerts Being warned when your glucose value is too high or too low, falling or rising too quickly, or trending toward a severe low or high is very important. Warnings in the form of Alerts or an Alarm help you avoid getting too low or too high. Alarm and Alert notifications help keep you aware of your glucose trends and are made up of a combination of sounds, vibrations, and screens. There are a number of Alerts, but only one Alarm: when your glucose level dips below 55 mg/dL. Some customization options are available and are part of the setup process for the receiver and smart device. In Chapter 11, you can learn more about the Alarm and Alerts feature. Viewing Your Glucose Values The  G5x allows you to see your last 1-3-6-12-24 hours of your sensor glucose readings. On the receiver, from the home screen, press Up/Down Arrows to view. On a smart device, hold upright in portrait mode to see the most recent three hours; turn sideways to landscape mode to view your glucose levels over the last 1-3-6-12-24 hours.  Go to Chapter 9 to learn more about viewing your glucose trends. 4.4 What’s New to the G5x? Dexcom’s G5x has features not found in our previous generations. They include: • G5x sensor applicator • Redesigned transmitter and transmitter holder   G5x Sensor Applicator Inserting a sensor has never been easier! The redesigned G5x sensor applicator allows you to insert a sensor with just one hand. Just peel away the adhesive’s backing, place the applicator on your body, fold and break off the safety guard, and push the applicator’s button. For detailed steps on sensor insertion, see Chapter 6. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  47 Redesigned G5x Transmitter Holder and Transmitter The redesigned transmitter and its holder enjoy a lower profile. The transmitter snaps into the newly designed holder and, with its new breakaway feature, snaps out for easy transmitter removal. For more information on how to attach the transmitter, go to Chapter 6. After a sensor session has ended, see Chapter 8 for its removal.  4.5 System Information The receiver and app also keep you informed on the system’s status. Technical notifications provide information about your sensor session and about the system’s hardware. Each chapter provides a table of the notifications, system, and error messages applicable to its subject. As an example, the calibration chapter will review all calibration messages you may see. Now that you know what the G5x does and what’s new, let’s open your G5x packages, see what’s inside, and review each item. 4.6 System Components Package The G5x comes to you in a number of boxes; after opening, keep the packaging until you are no longer using its contents. G5x System Component Packaging Sensor   Sensor package  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  48  Single use sensor(s) Sold separately.   Comes in a sterile pack.  Insert  Transmitter   Transmitter package  Reusable transmitter Receiver   Receiver package PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  49  Receiver  Receiver’s USB charging and download cable  Receiver   AC power adapter  Welcome Card PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  50  Getting Started Guide  Training Checklist attached to Getting Started Guide  Training Tutorial USB Card Overview of System Components This section is meant as a quick overview of each part; specifics for each are found in following chapters. For detailed product specifications and technical information, please go to Chapter 17. The G5x is comprised of four key parts: 1. Applicator with single use sensor PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  51 2. Reusable transmitter 3. Rechargeable receiver 4. G5 Mobile app G5x optional: Dexcom Share Sensor Applicator Overview After removing the backing from the adhesive patch on the back of the sensor applicator, place the applicator on your skin and remove the safety guard. Push the orange button to insert the sensor wire and release the transmitter holder.  The sensor wire is made of silver and platinum with polymer membranes. Once inserted, the thin and flexible wire measures your glucose levels in the fluid between your cells (interstitial fluid) for up to seven days. This section is meant as a quick overview. More information on using and inserting the applicator, sensor, and sensor wire can be found in Chapter 6.     Figure 1. G5x Sensor Applicator and Transmitter Holder PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  52 Applicator and Transmitter Holder What it’s called What it does Applicator Applicator  Contains small insertion needle and sensor wire.  Inserts sensor wire under the skin.  Disposable, for single use only.  Removed after insertion. Safety Guard Keeps all moving parts in place before insertion.  Prevents accidental sensor insertion.  Fold and break to remove.  Button Press to insert sensor wire and release transmitter holder.  Transmitter Holder PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  53 Transmitter Holder Holds sensor wire and transmitter in place. Water resistant when transmitter is properly installed. Discarded after sensor session.  Adhesive Patch Keeps transmitter holder attached to your skin. Sensor Wire Measures glucose levels in the fluid between your cells (interstitial fluid).  Attached to transmitter holder once inserted under skin.  Discarded with holder after session.  Transmitter Overview    Figure 2. G5x Transmitter Front and Back Please Note: Pictures above are representational only; your transmitter may look different. Snapping into the transmitter holder, the gray plastic transmitter wirelessly sends your glucose information to your display devices—receiver and/or smart PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  54 device. If you have a new transmitter, open the package when you are ready to use it.  Transmitter features: • Reusable o Do not discard after sensor session. o Only for you, don’t share transmitter. • Water resistant  • Can transmit data to your display devices for up to 20 feet o Range is less if you are in or under water. • Battery lasts approximately three months o Receiver or smart device notifies you when battery is running low. • Transmitter’s serial number is on the back More transmitter features and insertion information are in Chapter 6.  Now that you are familiar with the sensor applicator and transmitter, let’s review the receiver. Receiver The receiver is a small hand-held device. Your receiver, along with your smart device, shows your sensor glucose readings, trend graphs, and trend arrows, and notifies you when your glucose is too high or too low or if there is something you should be aware of or need to do. The receiver is neither water resistant nor waterproof and can get damaged if moisture gets inside, so keep it away from any liquids and very high humidity as well as dirt and dust. Keeping the micro USB port closed helps prevent damaging fluids and dust from getting inside the receiver. If your receiver does get wet or dirty, test it to make sure the speaker and vibrations still work (see Chapter 12). If your receiver isn’t charged, see Chapter 14 for charging your receiver’s battery. If you want to use the receiver along with a smart device, you need to set them up separately. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  55 Remember, you can’t use a combination of smart devices during a sensor session; select just one. Receiver Overview What you see What it’s called What it does  Receiver Provides data about your glucose trends via screen display, sounds, and vibration.   Micro USB Port Plug USB cable into port for recharging.      USB Port Door Close USB port door after removing USB cable to keep receiver clean and dry.  Micro USB Cable Plug into receiver to charge battery.  Don’t plug into a computer port to charge.  Battery can only be charged using the adapter/wall charger. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  56 What you see What it’s called What it does  Wall Charger  Plug USB cable into adapter/wall charger. Plug wall charger into an electrical outlet to charge receiver’s battery. Don’t block access to the charger.  Display Screen Shows sensor glucose readings, trend graphs and arrows, Alarm/Alerts, sensor session status. Change settings on Menu screen.  Speaker Allows you to hear your Alarm/Alerts sounds.   Navigation Wheel Arrows and button to help you navigate through the receiver’s menu options and choose features.  Select Button Press to select menu option.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  57 What you see What it’s called What it does  Left Arrow Press to go back to last item/screen or home screen.  Right Arrow Press to highlight next item.  Up/Down Arrows Press to scroll up or down to select menu items or set values.  Press to scroll back and forth from the 3-hour trend graph to the 1-6-12-24 views. 4.7 Smart Device Overview The app was created to work with your smart device, giving you even more options in monitoring your glucose trends and patterns. The app is similar to all other apps. This user guide is not meant to show you how to use your smart device. Please contact your smart device support or read your smart device’s user guide for assistance.  Summary Now You Can: • Explain the G5x  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide  58 • Describe options to view trends • Locate your historical readings • Recognize system components • Explain each part’s function Next Steps Your next step in getting started with the G5x is selecting how to continuously receive your sensor glucose readings: using the app, the receiver, or a combination.  Our next chapter helps you set up both! PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 59 Chapter 5 Let’s G5x! The Basics: Set Up Your Display Devices 5.1 Introduction In the previous chapter, you received a high level overview of the G5x and learned you can monitor your glucose levels with different display devices. Now it’s time to set up your app and your receiver.  After this chapter, you will be able to: • Create a Dexcom username and password • Download the app • Set up the app with the recommended settings • Successfully set up your receiver 5.2 Safety Statement While you can use the G5 Mobile receiver with the G5x, you can’t use the sensor or transmitter from previous generations. If the transmitter or sensor box says “G5 Mobile” or “G4 PLATINUM,” don’t use them with the G5x.    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 60 Precaution Do: The G5x transmitter must be used with the G5x Sensor and is not interchangeable with the Dexcom G5® Mobile/G4® PLATINUM Sensor.  The G5x transmitter is compatible with the G5 Mobile receiver.  Why: The G5x transmitter and G5 receiver are not compatible with the Dexcom G4 PLATINUM CGM System’s transmitter and receiver.  Consequences: Missing a severe low (hypoglycemia) or high (hyperglycemia) glucose event. G5x-Compatible Components  G5x System Components Components Not Compatible with G5x G5x Sensor G5x Transmitter G5 Mobile Receiver G5 Mobile App G5 Mobile/G4 PLATINUM Sensor G5 Mobile Transmitter G4 PLATINUM Transmitter G4 PLATINUM Receiver with Share G4 PLATINUM Receiver   5.3 Why Different Monitoring Methods? Your convenience!  By offering two separate monitoring systems, the app or receiver, you can choose to monitor your glucose levels in the handiest method at that moment. Forgot your receiver at home? Use your smart device! Battery died on your smart device? Smart device memory full? Your receiver has you covered! PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 61 With the exception of Dexcom Share, the primary difference between the two monitoring systems is not the data itself, but how it’s presented. The next section walks you through the initial setup for the app. To set up the receiver, go to Section 5.5. If you want to use both the app and the receiver, you need to setup each individually. Once you have completed the initial setup, you’re one step closer to beginning your sensor session! 5.4 App Before starting your first sensor session, pick the smart device you want to use. As mentioned in the previous chapter, you can use the receiver with one smart device during a session; however, you can’t use multiple smart devices during the same session.  While your smart device can have the app installed, part of your initial setup is entering the transmitter’s serial number (SN). If by accident you enter the SN into more than one smart device, the system warns you and you won’t be able to complete the setup process. Suggested Smart Device Settings Bluetooth is designed for wireless communication between devices (unlike Wi-Fi®, which wirelessly connects devices to the Internet). Your transmitter communicates to your app via Bluetooth® Smart! Before beginning, make sure your smart device’s Bluetooth is available and turned on. Refer to your smart device’s user guide if you have questions on how to change your smart device settings. • While checking your Bluetooth settings, check to see Silent and Do Not Disturb are off. Your app does not override these settings; if you have them on, you will miss Alarm/Alerts • After verifying all your settings are correct, there is one more thing to check. Make sure your smart device’s Volume is loud enough for you to hear any Alarm/Alerts • Make sure your smart device settings allow your Alarm/Alerts to always show on your lock screen PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 62 • For information on how to set the above settings, see your smart device’s user guide. Once you have verified your smart device’s settings are right, the next step is installing the app • The app needs to be open and running in the background. This may drain your smart device’s battery; make sure you check its battery is charged • Don’t change your smart device’s time because it can make the time on the trend screen wrong and the app may stop displaying data If your smart device is broken or lost, use your receiver until it’s fixed or replaced. App Installation Installing the app is easy! Simply download the Dexcom G5 Mobile app from your smart device’s store. However, if your smart device has been jailbroken, do not install the app. For information on how to install an app, see your smart device’s user guide.  Initial App Setup Setting up your app is easy! You’ll need your Dexcom account username and password, along with your transmitter box. Once inside, simply follow the setup wizard instructions. The setup wizard walks you through safety information, recommended settings, entering transmitter SN, setting your high/low glucose levels, and receiving CGM notifications. Your initial setup will require a Dexcom username and password. You can create them by tapping Sign Up within the app, or by going to dexcom.com. From Your Web Browser: 1. Go to dexcom.com. 2. Click My Account at top right of page  • If no My Account, click green menu bars at top left • Click My Account 3. Click Create a Dexcom Account  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 63 But what if you are unclear about a step? The app has notifications allowing you to get more information. If you are unsure of something during your initial setup process, look at the screen for additional information notifications. Informational notifications include, but aren’t limited to: I don’t understand, Learn More, or Question Mark. Tap your informational notification to get more information. To close out of the information notification, tap the X in the upper right-hand corner.  Initial App Setup Step What you see What you do Introductory Screens 1  Tap app icon to open app.  Introductory Screens PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 64 2  Swipe through introductory screens or tap Log In. 3  Enter existing username and password OR Need a Dexcom username and password? Tap Sign Up. Complete Username/Password fields. Tap Login once.  Introductory Screens PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 65 4  Tap Let’s Get Started.  5  The next screens are the Terms of Use, safety warnings, contraindications, and the recommended settings. Once each screen is read, tap the appropriate answer to move forward. Tap Full Safety Statement or, when applicable, I don’t understand to get more information.  Setting Up Your App Alarm/Alerts and Basic Settings PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 66 6  Set your Low Glucose Alert. Default is 80 mg/dL. Scroll to select another amount. Tap Save to move forward. Once your Low Glucose Alert is set, you’ll receive an Alert notification if your glucose dips below your set amount. 7  Set your High Glucose Alert. Default is 200 mg/dL. Scroll to select another amount. Tap Save to move forward. Once your High Glucose Alert is set, you’ll receive an Alert notification if your glucose rises above your set amount.  Setting Up Your App Alarm/Alerts and Basic Settings PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 67 8a  Make sure you get your Alarm/Alerts notifications.  Tap the appropriate response to move forward and set your notifications. 8b  Tap OK to receive Alarm/Alerts notifications.   Setting Up Your App Alarm/Alerts and Basic Settings PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 68 9  The next screens provide suggestions for device volume, Do Not Disturb, and other basic settings. Tap appropriate answer to move forward.  Connecting/Pairing Transmitter With App PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 69 10  Tap Next. 11  Verify Bluetooth is on. The app will check to see if Bluetooth is turned “on.”  Connecting/Pairing Transmitter With App PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 70 12a  Turn transmitter box upside down on a flat surface with barcodes facing up. Center longest barcode within green brackets.  For information on how to pair transmitter after initial setup, see Chapter 8. 12b  Center longest barcode within green brackets.  Tap Take Photo  Connecting/Pairing Transmitter With App PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 71 12c  Check mark confirms successful transmitter SN scan.  13a  If unable to use app’s scanning device: Tap Enter transmitter SN by hand.  Connecting/Pairing Transmitter With App PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 72 13b  Use keyboard to enter transmitter SN. Confirm correct SN . Tap Save. 14   Insert sensor and attach transmitter following video’s instructions. See Chapter 6 for more information.  Connecting/Pairing Transmitter With App PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 73 15   Wait up to 30 minutes for smart device and transmitter to connect.  16  At notification, Tap Pair to pair app with smart device.   Connecting/Pairing Transmitter With App 17  Make sure your transmitter and smart device have paired before starting your sensor session  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 74 18   Tap the Sensor warmup circle to start your two-hour sensor warmup.  When you see the sensor warmup timer, your initial setup is complete. Congratulations! If you have any issues setting up the G5 Mobile app, always contact Technical Support (available 24/7) at: • TechSupport@dexcom.com • Toll free: 1.888.738.3646 • Toll call: 1.858.200.0200 If you are having problems with your smart device, contact your smart device’s support line.  After completing your initial app setup, set up the receiver or go to Chapter 6 to start your initial sensor session. 5.5 Dexcom Receiver In the previous chapter, you learned about the receiver’s components. The following is a refresher to help in your initial setup.  Display Screen: • Trend screen PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 75 • Menu selection screen Navigation Wheel: • Select o Button in the middle of the navigation wheel ! Center button does not say “Select” o Press to: ! Turn on receiver ! Select options/features ! Accept changes ! Move forward through menus/features • Up/Down o Scroll through trend screens o Highlight menu items o Change values • Left o Go back to last item or screen • Right o Go to next item or screen Initial Setup of the Dexcom Receiver Press Select to turn receiver on. The first screen you see is the startup screen with ascending green bars. Once complete, a setup wizard guides you through the initial setup steps. Don’t be worry if your receiver buzzes or makes other sounds during this process. After your initial setup is complete, you won’t see the setup wizard again. Your settings can always be adjusted using menu options. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 76 How you complete your initial setup differs between the receiver and your smart device; however, the data is the same. Setup Wizard Notifications: • Time/Date • Transmitter Serial Number o Back of transmitter o Back of transmitter’s box • Setting Low Glucose Alert • Setting High Glucose Alert Before starting a session, you may want to check the receiver’s battery level. If it is less than half, go to Chapter 4 for charging instructions. Initial Receiver Setup Step What you see What you do Initial Screens 1  Press Select to turn receiver on. 2  Wait. Time/Date PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 77 3  Press Up/Down Arrow to change year. Press Right Arrow to move forward. Press Up/Down Arrow to change month. Press Right Arrow. Press Up/Down Arrow to change day. Press Right Arrow to move to time.   Time/Date 3b  Press Up/Down Arrow to change hour. Press Right Arrow. Press Up/Down Arrow to change minutes. Press Right Arrow. Press Up/Down Arrow to select AM/PM. Press Select to save and close. NOTE: After initial setup, if battery is drained, receiver will vibrate once and you will need to reset date and time. Transmitter 4a  Turn transmitter box upside down to locate SN number.  For information on how to pair transmitter after initial setup, see Chapter 8. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 78 4b  If transmitter package isn’t available: • SN is on transmitter’s back  4c  Press Up/Down Arrows to select and enter transmitter SN. Press Right Arrow to move to next digit. Press Select to save and close.   Setting Low Alert 5a  System default is at 80 mg/dL. Press Select to save at present levels and close. 5b  To change value: Press Up/Down Arrows to change value at 5 mg/dL increments. Press Select to save and close. Setting High Alert PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 79 6a  System default is at 200 mg/dL. Press Select to save at present levels and close. 6b  To change value: Press Up/Down Arrows to change value at 10 mg/dL increments. Press Select to save and close. These steps are enough to get you going; now you can start your sensor session!   Summary Now You Can: • Create a Dexcom username and password • Download the Dexcom G5 Mobile app • Set up app with the recommended settings • Successfully set up your receiver What’s Next? Now that you have completed setting up your app and/or the receiver, your next step is starting a sensor session.  No matter what monitoring method you choose, starting a sensor session is the same: 1. Inserting the sensor. 2. Attaching the transmitter. 3. Pairing the transmitter to your device. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Set up Your Display Devices 80 4. Two-hour sensor warmup. 5. Startup calibrations.   PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 81 Chapter 6 Let’s G5x! The Basics: Starting a Sensor Session: Inserting Sensor, Attaching Transmitter, and Starting Your Session 6.1 Introduction Now that your display devices are set up, you’re ready to begin a sensor session. If this is your first time inserting a sensor, you may want to watch the G5x sensor insertion video to get a better understanding of the process.  There are three ways to get the sensor insertion video: 1. Through the app 2. On the USB card in your receiver package 3. Online at dexcom.com: a. Top of page, click Support After inserting the sensor, start the sensor warmup on your smart device and receiver. The sensor warmup takes approximately two hours; during this time your body is getting used to the new sensor, allowing for more accurate sensor glucose readings. Once the two-hour sensor warmup has passed, you enter two back-to-back fingerstick measurements to calibrate the sensor’s glucose readings with your fingerstick measurements (Calibration is covered in the next chapter).  Make sure you give yourself enough time to finish the startup session. Remember your smart device’s Bluetooth needs to pair with the transmitter, adding up to 30 minutes to your wait time. Good news is you don’t need to sit around waiting: as long as you have your display device near, you can go about your day running errands, gardening, personalizing the G5x settings, whatever you choose during that time frame.  Keep your display device(s) handy during the warmup period—it shows how much time has passed, notifying you with beeps and an icon when your sensor session is ready for its startup calibrations. After this chapter you will be able to: PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 82 • Identify sensor applicator features • Properly prepare for sensor insertion  • Choose the best location to insert your sensor • Correctly insert your sensor • Prepare transmitter for placement  • Correctly attach transmitter to transmitter holder • Outline what happens during the sensor warmup • Identify countdown icon 6.2 Safety Statements Following are some important Precautions and Warnings to review; we want to make sure you and the system are safe before starting a sensor session.  Warning Don’t: If a sensor breaks under the skin with no portion visible above the skin, don’t remove it. Do: Contact your healthcare professional if you have redness, swelling, or pain at the insertion site. Within 24 hours of experiencing a broken sensor wire, please call our 24/7 Technical Support department: Email: TechSupport@dexcom.com  Toll free: 1.888.738.3646 Toll call: 1.858.200.0200 Why: Sensors may fracture on rare occasions. MRI with broken wire For patients undergoing an MRI with a retained wire broken off from a G5x sensor, in-vitro MRI testing did not detect any safety hazards. There was no significant migration or heating of the wire and imaging artifacts were limited to the area around the wire. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 83       Warning Do: During a sensor’s shelf life, store it between 36° F-86° F. Why: Storing the sensor incorrectly might cause the sensor glucose readings to be incorrect. Never store sensors and/or sensor packages in the freezer. Consequences: Missing a severe low or high glucose event.  Warning Don’t: Insert the sensor component of the system in a site other than the belly/abdomen (ages 2 years and older) or the upper buttocks (ages 2 to 17 years).  Why: The placement and insertion of the sensor component of the system is not approved for other sites. Consequences: The system has not been tested in other areas and may not work properly if inserted in other areas. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 84 Warning Don’t: Use the system sensor glucose readings for treatment decisions. Do: When making treatment decisions, such as the amount of insulin you need, only use your BG value from your BG meter. Why: Since they measure your glucose from different body fluids, sensor glucose readings can be different from your meter’s BG values. Consequences: If sensor glucose readings are used in determining treatments, it could result in you missing a severe low or high glucose event.  Precaution Don’t: Insert the sensor where bones are close to the skin’s surface (for example, over your ribs or hip bones). Why: If you insert the sensor in these areas, you may feel excessive pain or damage your sensor.   Precaution Do: Change the site where you place the sensor with each new insertion. Sensor placement is important. Choose a site: • At least 3 inches from insulin pump infusion set or injection site • Away from waistband, scarring, tattoos, irritation  • Unlikely to be bumped or pushed Why: Using the same site too often might not allow the skin to heal. Also, insertion in these areas might affect sensor performance.  Consequences: Missing a severe low or high glucose event.   PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 85  Precaution Don’t: Use sensor if its sterile package has been damaged or opened. Why: Make sure the sterile sensor pack has not been damaged or previously opened. If opened or damaged, sensor may be unsterile.  Consequences: Using a non-sterile sensor might cause an infection.  Precaution Don’t: Don’t remove the safety guard before placing the applicator on the skin. Why: If you remove the safety guard first, you may accidentally deploy the needle and hurt yourself.   Precaution Don’t: Get dirt or water in the receiver’s USB port or submerge in water.  Why: If dirt or water gets into the USB port, the receiver could become damaged and stop displaying readings or providing Alerts.   Consequences: You might miss a severe low or high glucose event.  6.3 Prepping for Sensor Insertion Before inserting a sensor, make sure you have everything you need. Some items are included in your G5x packages, others are not.  Included in Your G5x Packages For sensor insertion, you need the sensor and transmitter. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 86 Sensor Applicator Inside Sensor Box What you see What it is  Sterilized applicator and sensor tray with important label information.  Check expiration date.  Do not use if it is past the expiration date.  Open when ready to use.   Single use sensor applicator. Knowing what each applicator piece does helps you successfully insert your sensor. Chapter 4, Section 4.6 gave you an overview of the sensor applicator.        PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 87    Figure 3. G5x Sensor Applicator and Transmitter Holder The following table reviews the sensor applicator components in order of use. Sensor Applicator Components Order of Use Name What it does 1 Adhesive Patch Keeps transmitter holder securely on your skin. 2 Safety Guard Prevents applicator from inserting sensor wire before you are ready. 3 Applicator Inserts sensor under your skin. 4 Transmitter Holder Holds sensor wire in place under skin. Holds transmitter.  Transmitter Transmitter Box What you see What it is  Bottom of box with important label information. Keep box until transmitter battery dies. Please Note: Picture is representative only; your transmitter box may look different. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 88  Reusable transmitter.   Please Note: Picture is representative only; your transmitter may look different. In the previous chapter, you entered your transmitter SN into your display devices and made sure your smart device and/or receiver connected with the transmitter. You won’t be able to start a sensor session if your transmitter isn’t paired with your receiver and/or smart device.  Not included in packages: 1. Alcohol wipes 2. Your BG meter 3. Your test strips Before starting, check your BG meter; make sure it’s in good working order following manufacturer’s directions and the meter’s date and time match your display device’s date and time. Make sure test strips haven’t expired and work with your meter.  Before removing the sensor applicator from its sterile pack, determine the best place to insert your sensor. 6.4 Choosing Your Insertion Site Choose a place on your belly (or if user is between the ages of 2 and 17, upper buttocks) to insert the sensor; the site should be either above or below your belt line. The best areas are usually flat, “pinchable,” and free from where rubbing can occur (along the waistband, seat belt strap, or where you lie when sleeping). For more help on ideal sensor insertion sites, contact your healthcare professional. Insertion Sites Location Where it is PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 89  Front of body (belly area) for ages 2 years and older.  If user is between the ages of 2 years and 17: Back of body (upper buttocks) Do: • Remove the sensor applicator and attached transmitter holder from its sterile pack only at time of use • Place at least 3 inches from your insulin pump infusion set or injection site • If needed, shave the area so adhesive patch sticks securely  • Make sure area is clean and free of lotions, perfumes, medications Don’t: • Never use same site repeatedly for sensor insertion  • Never use same site for 2 sensor sessions in a row If you have concerns about the transmitter holder not sticking, before inserting your sensor, you can make the sensor site stickier to help ensure the transmitter holder does not peel up. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 90 Optional Site Preparation Use optional skin adhesives (Mastisol™, SkinTac™) as part of your insertion site preparation to help keep your transmitter holder attached. Apply the skin adhesive after you selected and cleaned your insertion site. Create an empty sideways oval, making sure you don't get any skin adhesive inside the oval. . Let the oval dry based on skin adhesive manufacture’s instructions. Once dry, your skin may feel slightly sticky. See Step 3 in the next table for directions. NOTE: Contact your healthcare professional for specific questions regarding the use of medical tape, barrier wipes, and/or other adhesives as it relates to your use of Dexcom CGM. 6.5 Inserting Your Sensor You’ve collected all of the needed items to begin a sensor session, viewed the tutorials, reviewed the sensor applicator, and prepped the transmitter holder site. You’re now ready to insert your sensor!  Inserting Sensor Step Picture What you do Preparation 1  Wash and dry your hands. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 91 2  Clean insertion site with alcohol wipe. Let dry. 3  Optional Step: Skin Adhesive Create a empty sideways oval on the skin • Do not get any skin adhesive inside the oval • Let skin adhesive dry (see manufacturer’s instructions) • Insert sensor on clean skin at the center of the oval  Preparation 4  Check pack. Is it damaged or already opened? • If yes, do not use Peel lid off of sensor pack Keep sensor packaging until sensor session is complete. Attaching Transmitter Holder PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 92 5  Place hand over pack’s opening   6  Gently roll pack so applicator falls out and rests in the palm of your hand. Closely inspect sensor applicator, to check it has not been damaged.  Remove Adhesive Backing 7  2-step process: 1. Remove large tab covering adhesive patch. 2. Remove small tab. Don’t touch adhesive after removing backing. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 93  Inserting Sensor Wire and Transmitter Holder 8  Place applicator horizontally, not vertically, on skin. Firmly press down, sticking adhesive patch to your skin. 9  Fold and break safety guard. Throw safety guard away. 10  Push button to insert sensor. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 94 11  Release button and remove applicator.  Throw out applicator following local guidelines for disposal of blood-contacting components.   What’s left on your skin?  • Sensor wire • Transmitter holder     You have successfully inserted the sensor! Now the transmitter holder and sensor wire are attached to your body. Having problems? If it’s the first time inserting a sensor, you may have questions or need help. If you do, please contact Technical Support (available 24/7) at: • TechSupport@dexcom.com • Toll free: 1.888.738.3646 • Toll call: 1.858.200.0200 The next step is attaching your transmitter to the transmitter holder.  6.6 Attaching Your Transmitter Now that you have inserted your sensor, you need to attach your transmitter. Since the transmitter is reusable, you don’t need a new one every time you start a sensor session. Keep your current session’s transmitter box. The bottom label has important information you may need after you’ve attached the transmitter. Once the transmitter has been attached, you can’t remove it PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 95 until your session is over. Chapter 8 reviews when and how to remove your transmitter.  Before attaching your transmitter, check you’ve entered the correct transmitter SN into your display device. Chapter 5 covers entering transmitter’s SN number during initial setup. See Chapter 8 for pairing your transmitter after the startup wizard Attaching Transmitter Step Picture What you do 1   Remove transmitter from box only when you are ready to insert it. Keep box. Get alcohol wipe. 2  Wipe back of transmitter with alcohol wipe. Let dry for 2-3 minutes. Do not let the back of transmitter touch your skin. Do not scratch transmitter’s back; this can harm the waterproof seal. Do not touch metal dots on transmitter’s bottom. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 96 3    Hold transmitter’s round end. Slide transmitter’s narrow tip into slot at the narrow end of transmitter holder.  Step Picture What you do 4  Press down firmly on round end of the transmitter until it clicks into place.  5  Move fingers around top of adhesive patch three times to secure tape. You’re almost done starting your sensor session! Inserting the sensor, attaching the transmitter, and the two-hour sensor warmup are the same, regardless of whether you use the receiver or app. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 97 The remaining steps vary from app to receiver: 1. Letting your device know you need to start the sensor warmup. 2. Following your warmup countdown. 6.7 Loose Transmitter Holder The transmitter holder should be able to stay on your skin using its own adhesive.  If the patch peels up, use medical tape (such as Blenderm™, Tegaderm™, Smith & Nephew IV3000®, 3M™ tape) for extra support.  • Tape over white adhesive patch on all sides for even support • Don’t tape over the transmitter or any plastic parts of the transmitter holder • Don’t tape under transmitter holder  • Don’t leave any substance on the skin where you insert the sensor                                                        Figure 4. The Right Way to Use Tape for Extra Support  Image is representational only. Your transmitter may look different.  6.8 Starting Your Sensor Session If you choose to use both the receiver and the app, each system requires individual setups (see Chapter 5).  After pairing the transmitter to your display device(s), inserting your sensor, and attaching the transmitter to the transmitter holder, your next step is telling PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 98 your device(s) you want to start a sensor session. Transmitters are reusable; pairing is required only when using a new transmitter. During the warmup period, neither device will provide any sensor glucose readings. Your sensor glucose readings begin after the two-hour sensor warmup has passed and you entered the two startup calibration BG values into either the smart device or the receiver.  We’ll first review starting the sensor session for the app. Dexcom App: Starting a Session Step What you see What you do 1  Wait for Pair Successful notification. Tap green checkmark in black square. 2  Tap sensor warmup circle to start your two-hour sensor warmup. NOTE: You will NOT get any sensor glucose readings, Alarm/Alerts during your two-hour sensor warmup period. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 99 3  Wait. Screen provides countdown to sensor warmup. The orange dashes darken as the countdown moves forward.  Keep smart device within 20 feet of transmitter during the sensor warmup period.    Step What you see What you do 4  Locked screen. Startup calibration notification tells you when warmup is complete. Chapter 7 covers calibrating. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 100 5  Startup calibration notification tells you when warmup is complete. Sensor warmup is complete. You’re ready to calibrate! Receiver: Starting a Session Step What you see What you do 1  Press Select to turn on receiver.  Step What you see What you do PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 101 2  Make sure receiver and transmitter are connected/paired before starting sensor session. Check receiver 10 minutes after starting for Bluetooth icon. • Solid: Connected/paired • Blinking: Searching/not paired Don’t start a sensor session until they are paired.  Once connected/paired: Press Select to go to the Main Menu 3  Press Down Arrow to highlight Start Sensor. Press Select to start new sensor session. NOTE: After sensor starts, Start Sensor option disappears. 4  “Start Sensor” progress bar confirms two-hour sensor warmup. Keep your receiver within 20 feet during the warmup period. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 102 5  Receiver returns to the trend graph screen.    Step What you see What you do 6  Wait. Screen provides countdown of the two-hour sensor warmup. 7  Sensor warmup is complete. You’re ready to calibrate! 6.9 Receiver Bluetooth Tips Your transmitter and receiver begin communicating once you start a sensor session. After approximately 30 minutes, if the Bluetooth symbol is solid, and not blinking, your transmitter and receiver are talking to each other. • If blinking, Bluetooth is looking for your transmitter o Make sure your transmitter and receiver are within 20 feet of each other PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 103 o Don’t start a sensor session until they are paired. If the Bluetooth icon isn’t on the receiver and the Signal Loss icon appears in the receiver’s upper right corner of the status bar, they’re not communicating.  No Communication Between Transmitter and Receiver Step What you see What you do 1  Check correct transmitter SN is in receiver. • SN is on the label on bottom of transmitter box Press Select to go to Main Menu. 2  Press Down Arrow to Settings. Press Select. 3  Press Down Arrow to Transmitter. Press Select. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 104 Step What you see What you do 4  Press Select.  5  Check correct transmitter SN is in receiver. • SN is on the label on bottom of transmitter box Compare SN in receiver to SN on transmitter box. If correct, call our 24/7 Technical Support department, toll free at 1.888.738.3646 or toll at 1.858.200.0200 for help. Press Select to exit screen. Press Left Arrow twice to go to Main Menu. If Wrong SN Entered 6  Press Left Arrow twice to go to Main Menu. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 105 Step What you see What you do 7  If sensor session has started, to correct the transmitter SN, you must stop the sensor session. Press Down Arrow to Stop Sensor. Press Select. 8  Press Select to stop session. If Wrong SN Entered 9  Wait for sensor session to end. 10  From Main Menu: Press Down Arrow to Settings. Press Select. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 106 Step What you see What you do 11  Press Down Arrow to Transmitter. Press Select. 12  Highlight Transmitter SN. Press Select. 13  Enter correct SN using Up/Down Arrow. Press Up/Down Arrow to select and enter transmitter SN. Press Right Arrow to move to next digit. Press Select to save and close. Press Left Arrow twice to return to Main Menu. 14  Start Sensor Session. Press Up/Down Arrow to highlight Start Sensor. Press Select. 6.10 Sensor Session Warmup PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 107 The sensor takes about two hours to adjust to your body. While you are in the sensor warmup period, you can customize your settings. Chapter 12 steps you through how to personalize your G5x display devices.  Once the sensor warmup is complete, you’re ready to enter your startup calibrations! The next chapter shows you how.  Summary Now You Can: • Identify sensor applicator features • Properly prepare for sensor insertion  • Choose the best location to insert your sensor • Correctly insert your sensor • Prepare transmitter for placement  • Properly attach transmitter to transmitter holder • Outline sensor warmup  • Identify countdown icon What’s Next? The next chapter guides you through the calibration steps.     PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 108 Chapter 7 Let’s G5x! The Basics: Calibration 7.1 Introduction In the previous chapter, you learned how to insert your sensor, transmitter, and start a new sensor session. You’re now ready to begin your last step before getting your sensor glucose readings: Calibration. This chapter reviews not just your startup calibration, but also update calibrations required throughout your sensor session.  After this chapter, you will be able to: • Calibration overview o Define calibration o Explain the importance of calibration o Identify steps to ensure a successful calibration  • Recognize steps in taking accurate BG measurement o Identify the correct BG site for calibrations o Prepare finger for fingerstick measurement • Determine if you should/should not calibrate o Recognize when you can enter a fingerstick measurement for calibration o Recognize when you shouldn’t enter a fingerstick measurement for calibration o Determine if you need to calibrate outside of the normal calibration requirements • Initiate startup calibration • Perform update calibrations PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 109 • Correctly enter your fingerstick measurement o In the app o In the  receiver • Identify calibration errors 7.2 Safety Statements Contraindication Don’t: Take medications containing acetaminophen while wearing the sensor. Why: Taking medications with acetaminophen (such as Tylenol or Excedrin Extra Strength) while wearing the sensor may falsely raise your sensor glucose readings. The level of sensor inaccuracy: 1. Depends on amount of acetaminophen active in your body. 2. May be different for each person.  Consequences: Without correct readings you might miss a severe low or high glucose event.  Warning Don’t: Use the system sensor glucose readings for treatment decisions. Do: When making treatment decisions, such as the amount of insulin you need, only use your BG value from your BG meter.. Why: Since they measure your glucose from different body fluids, sensor glucose readings can be different from your meter’s BG values. Consequences: If sensor glucose readings are used in determining treatments, it could result in you missing a severe low or high glucose event.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 110 Warning Do: Calibrate at least once every 12 hours. Why: Calibrating less often than every 12 hours might cause sensor glucose readings to be inaccurate. Consequences: Missing severe low (hypoglycemia ) or high (hyperglycemia) glucose event.   Precaution Do: Look for rate of change arrows on your display device screen. Trend arrows help you determine if you can calibrate now or should wait. Don’t: Calibrate when your BG is changing at a significant rate: more than 2 mg/dL per minute. Don’t calibrate when you see:  • A single arrow, pointing up o Rising 2-3 mg/dL each minute • Two arrows pointing up o Rising more than 3 mg/dL each minute  • Single arrow pointing down o Falling 2-3 mg/dL each minute  • Two arrows pointing down o Falling more than 3 mg/dL each minute Why: Calibrating during a significant rise/fall of your BG may affect accuracy of sensor glucose readings.  Consequences: You may miss a severe low or high glucose event.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 111 Precaution Do: Enter the exact BG value displayed on your BG meter within five minutes of a fingerstick. Why: Entering the wrong BG values, or waiting more than five minutes before entry, might affect sensor performance.  Consequences: You may miss a severe low or high glucose event.   Precaution Do: Only use fingerstick measurements from your BG meter for calibration. Don’t: Use alternative site BG values from your arms, palm of your hand, etc. Why: Alternative site BG values may be different and less accurate than your fingerstick BG values.  Consequences: You may miss a severe low or high glucose event. 7.3 Calibration Overview What Is a Calibration? As you learned earlier, the sensor glucose readings come from measuring the glucose fluids found between your cells (interstitial fluids). Although blood and interstitial fluids are similar, sensor glucose readings can be different between your fingerstick and your CGM. Calibration provides a comparison, or measurement, between your meter’s fingerstick measurement and the sensor’s glucose readings, allowing alignment between the sensor and meter.  Your BG meter “teaches” the sensor your glucose values through calibration. Just like a clock can need adjusting—calibrations allow your CGM to adjust to your body. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 112 Why Is Calibrating Important? Calibrations are a must to make sure the CGM system is performing at its best. By calibrating when the system notifies you that a calibration is due, the G5x uses your meter’s BG value to make sure the sensor glucose readings remain accurate throughout your session. How Do I Calibrate? Take a fingerstick measurement from your meter, and simply enter the meter’s BG value into one of your display devices. This chapter lets you know what precautions you need to take before taking your BG meter value, then entering your data. Up to now, you needed to enter information such as Alerts, transmitter SN, etc., separately for the receiver and smart device. Calibration is different. You only need to enter calibrations into one device. Don’t enter your BG values into both devices: enter into either your app or the receiver. If you enter your meter’s BG value into your receiver, it takes about five minutes for your sensor glucose readings to begin. In approximately ten minutes, you can view the readings in the other display device.  How Often Do I Calibrate? There are three primary “must do” calibration events, each with its own notifications: 1. Two startup calibrations once your warmup session is complete. 2. Update calibrations done twice daily, once every 12 hours. 3. When you’re notified. If you receive a calibration notification outside of your scheduled calibration schedule, either the system doesn’t accept your most recent calibration or your meter’s BG value is very different from the sensor’s glucose reading. Don’t worry about keeping track of the time between calibrations; the system will notify you when you are ready for another.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 113 Now that you have an overview of calibration, let’s review some contraindications, warnings, and precautions you need to know and follow before you calibrate. 7.4 When to Calibrate Calibrating on a regular schedule aligns your sensor glucose readings with your meter’s BG values. Without calibrations, your sensor may be inaccurate, and as a result, so will your display device’s sensor glucose readings, Alerts, and notifications, etc. There are important times when you must calibrate: 1. Startup Calibration: two hours after you insert your sensor. 2. 12 Hour Update Calibration: every 12 hours after two-hour startup calibration. 3. When system notifies you. With calibration notifications, your sensor and display device help you keep your calibration schedule on track. If your BG values are not between 40-400 mg/dL, the system won’t accept your calibration. Wait until you are within the 40-400 mg/dL range before entering your BG values. Startup Calibration: Sensor Startup Completed 1. At notifications (see next table) enter two back-to-back fingerstick measurements into just one device. 2. No need to do startup calibrations twice. a. Calibration data flows between the receiver and your app. b. Five minute reporting delay between devices. 3. First update calibration is 12 hours after your startup calibration. Update Calibration Enter an update calibration every 12 hours after your initial calibration. Below is a sample calibration schedule. As you can see from the calendar’s BG meters, you: 1. Inserted your sensor and entered initial two calibrations on Monday at 10 AM.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 114 2. Entered update calibrations at 10 PM that night.  3. For the rest of the seven-day sensor period, you enter update calibrations at 10 AM and 10 PM.              Figure 5. Example Minimum Calibration Schedule During Seven-Day Sensor Session Update calibrations are typically 12 hours since your last calibration; however, they can be sooner. As an example, if you know your next calibration is due at 10 PM, but you want to go to bed at 9 PM, you can do the calibration before bedtime, resetting the 12-hour count down. 1. Enter one fingerstick measurement at least every 12 hours. 2. Display devices provide calibration prompts. 3. You may be prompted to enter additional fingerstick measurements as needed.  7.5 Calibration Notifications Sensor Session Startup Calibration Notifications PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 115 Once your two-hour sensor warmup is complete, your display device tells you it’s time to enter the first of your two back-to-back startup calibrations. Once the system has accepted your BG values, your glucose readings begin. If you don’t enter your BG values right away, the system reminds you every 15 minutes. Remember, use only your BG meter for calibrations, and never enter values from your CGM. Startup Calibration Notifications Device What you see What it means What you do First Calibration Smart Device: Lock Screen  Sensor warmup is complete. Ready for first of two startup calibrations. Follow steps in Section 7.6 and 7.7. Immediately prepare for next calibration. Smart Device: In App  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 116 Receiver   Device What you see What it means What you do Second Calibration Smart Device: Lock Screen  Sensor accepted first calibration. Ready for second BG meter value. Follow steps in Section 7.6 and 7.7. Next calibration in 12 hours. Smart Device: In App  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 117 Receiver  Your sensor glucose readings begin in approximately five minutes once the device(s) accepts your calibrations.   Update Calibration Notifications Once your startup calibration is done, your update calibration schedule begins. The steps to enter your update calibrations are the same as your startup calibration, including only entering values in one display device. The only difference is, with update calibrations, enter your BG meter value just once.  The default BG value is your current reading if available or 120 mg/dL. Like the reminders you received with your startup calibration, if you don’t enter your BG meter values right away, the system notifies you every 15 minutes. Update Calibration Notifications Device What you see What it means What you do Smart Device: Lock Screen  Enter update calibration. If message doesn’t go away: • System didn’t accept calibration Follow steps in Section 7.6 and 7.7 to calibrate. Immediately prepare for next calibration. Smart Device:  In App  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 118 Receiver  • BG values are very different from sensor glucose readings  Tap Message to clear notification on your smart device. To clear a notification on your receiver, press Select. Sound/Vibration Notifications In case you can’t look at your screen, both the smart device and receiver provide, with the exception of your regular 12-hour update calibration, beep/vibration notifications to let you know it’s time to calibrate or if there was a system calibration error. For more information on setting your sound/vibration notifications and how to clear them, please see Chapter 9. Smart Device Calibration notifications will Alert you with a triple beep if your smart device is not on Silent or Do Not Disturb. Receiver The receiver Alerts you with an initial vibration for calibration notifications. If not cleared, you receive a vibrate/beep every five minutes until confirmed.  7.6 Preparing for Calibration Your sensor depends on you to help make its sensor glucose readings accurate. If you don’t prepare properly for the calibration, your sensor may not provide you with the most accurate sensor glucose readings.  Nine Steps to Successful Calibration: Do: PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 119 1. Wash and dry your hands before staking a fingerstick measurement. 2. Always use the same meter you routinely use to measure your BG.  a. BG meter and strip accuracy vary between meter brands. b. Switching within a session might cause sensor glucose readings to be less accurate. 3. Follow meter’s instructions exactly when taking your fingerstick measurement. 4. Verify test strips are current and, if required, coded correctly with meter. 5. Check: Is Bluetooth on? a. If off, can’t calibrate 6. Use fingerstick BG values only. a. Other sites are not as accurate. b. Must enter within five minutes of taking BG meter value. c. Enter exact BG value from your meter for each calibration. Don’t: 7. Don’t take acetaminophen-containing medication during your session (for example, Tylenol). a. See your healthcare professional to better understand how long acetaminophen is active in your body. 8. Don’t calibrate if your BG values are under 40 mg/dL or over 400 mg/dL. a. If BG value is outside of this range, receiver doesn’t understand these values and won’t calibrate. i. You must wait until your BG is in the range to calibrate. 9. Don’t calibrate if trend arrows are going straight up or down a. Glucose is changing too quickly for an accurate calibration. Be safe—if BG is low, first treat low blood sugar, and then calibrate.  7.7 Ready? Set? Calibrate! You’ve followed the nine steps above, have a valid BG value from your meter, and your display device keeps alerting you: Calibrate! Calibrate! Calibrate! Remember: PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 120 You don’t have to take a fingerstick measurement for each display device when calibrating. Once you enter the reading into one, data is pushed to the other within ten minutes. Next are steps to enter your calibrations using the app, followed by the steps for entering your calibrations into the receiver. Startup Calibration in the App Step What you see What you do Additional Info 1  Tap circle.  Startup calibration: Enter two back-to-back meter BG values. Update calibration: Enter one meter BG value. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 121 Step What you see What you do Additional Info 2  Enter meter’s BG value using number pad.  Tap Save. Double-check your numbers. Entering wrong values, or values taken more than five minutes ago, can affect the sensor’s accuracy. 3  Verify value is correct. Tap Save. If not correct: Tap Cancel. Reenter correct value.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 122 Step What you see What you do Additional Info 4  Tap circle to enter your second BG value. Follow steps 2-3 and enter second reading.  5  Meter icon has no calibration notification. Calibration accepted. Your calibration was successful.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 123 Step What you see What you do Additional Info 6  Wait for next calibration notification in 12 hours.  Default Home trend screen. Calibration accepted.     Startup Calibration With Your Receiver Step What you see What you do Additional Info 1   Press Select to turn on receiver. Press Select again for Main Menu. You won’t see calibration notifications when receiver screen is black.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 124 Step What you see What you do Additional Info 2  Press Up/Down Arrow. Highlight Enter BG. Press Select.  3  Press Up/Down Arrow to change numbers. Stop at meter’s BG value. Press Select. Sensor default reading is 120 mg/dL. If sensor glucose reading is within the last 15 minutes, screen will show sensor’s actual reading. 4a  Verify BG value is correct. If correct: Press Select.  If Select is not pressed: • Receiver times out • BG level isn’t recorded  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 125 Step What you see What you do Additional Info 4b  Verify BG value is correct. If incorrect: Press Right Arrow to Cancel. Press Select. Reenter BG value. Cancel and reenter BG value. Fingerstick measurement must be within the last five minutes.  5  Wait. “Thinking” screen. BG value is accepted. 6  Immediately take another meter reading. Enter meter’s BG value. First calibration accepted. Time for second calibration. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 126 Step What you see What you do Additional Info 7  Wait for next calibration notification in 12 hours.  Default trend screen. Calibration(s) accepted. 7.8 Calibration Errors Before or during your calibration process, your display device may show error notifications. If the notifications don’t go away after 15 minutes, refer to Chapter 18, Troubleshooting. Calibration Error Notifications Device What you see What it means What you do  Smart Device:  In App  Sensor can’t calibrate now.  Wait 10-15 minutes. Retake fingerstick measurement at notification. Enter BG value. Receiver  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 127 Device What you see What it means What you do  Smart Device:  In App  System didn’t accept recent calibration.  Additional calibration needed immediately. Calibrate. No sensor glucose readings. Receiver  Approximately five minutes after entering your second BG meter value, your display device(s) will start providing sensor glucose readings and glucose level trends. While each display device may have different ways of presenting sensor glucose readings and trends, the meanings are the same.  Fingerstick measurements entered into one device will be available in the other approximately ten minutes after entering data. Summary Now You Can: • Calibration overview o Define calibration o Explain the importance of calibration o Identify steps to ensure a successful calibration  • Recognize steps required to take accurate BG measurements o Identify the best BG site for calibrations o Prepare finger for fingerstick measurement • Determine if you should/should not calibrate PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Calibration 128 o Recognize when you can enter BG meter values o Recognize when you should not enter BG meter values  o Determine if you need to calibrate outside of the normal calibration guidelines • Initiate startup calibration • Perform update calibrations  • Correctly enter your fingerstick measurement o App o Receiver • Identify calibration errors What’s Next? In the next chapter, you’ll learn how to end a typical seven-day sensor session, what to do if you need to end your sensor session early, along with how to remove the transmitter and determining if you need to replace it.   PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 129 Chapter 8 Let’s G5x! The Basics: Ending Your Sensor Session and Transmitter Session 8.1 Introduction G5x sensor sessions last seven days. This chapter reviews what you should expect when your session is about to expire, and removing the sensor and transmitter. It also covers how to determine if you need to end your session early.  After this chapter, you will be able to: • Identify replace sensor notifications at the end of a seven-day sensor session • Recognize when you have to end a sensor session early • Successfully end a sensor session early o Identify how you can prevent sensor session failures • Remove your transmitter holder with transmitter attached • Separate transmitter from its holder • Determine if transmitter can be used for another sensor session • Pair a new transmitter To keep up with your glucose trends, it’s important to begin a new sensor session as quickly as possible. After a sensor session ends, the sensor stops taking your sensor glucose readings. You won’t get your trends, nor will you get any Alarm or Alerts. Before stopping a session and removing the transmitter and its holder, review the following safety statements to make sure you don’t harm yourself. 8.2 Safety Statements PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 130 Warning Don’t: If a sensor breaks under the skin with no portion visible above the skin, don’t remove it.  Do: Contact your healthcare professional if you have redness, swelling, or pain at the insertion site. Within 24 hours of experiencing a broken sensor wire, please call our 24/7 Technical Support department:: Email: TechSupport@dexcom.com Toll free: 1.888.738.3646 Toll call: 1.858.200.0200 Why: Sensors may fracture on rare occasions. MRI with broken wire For patients undergoing an MRI with a retained wire broken off from a G5x sensor, in-vitro MRI testing did not detect any safety hazards. There was no significant migration or heating of the wire and imaging artifacts were limited to the area around the wire.  Precaution Don’t: When ending a session, don’t throw away the transmitter. Do: Keep using it until the system notifies you the transmitter battery is about to expire. Why: The transmitter is reusable and can be used in multiple sensor sessions.  8.3 Ending Your Sensor Session There are different ways your session might end. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 131 The most common is your sensor’s typical seven-day time frame ended. The second is ending the sensor session early. You may end a session early based on a personal decision, or, on rare occasions, the receiver or app detects sensor issues and notifies you to end the session. Let’s review ending a normal session first; later in this chapter we’ll review the notifications for ending the session early. Ending Your Seven-Day Sensor Session Just like other notifications, your sensor session ending notifications need clearing: • App o Tap screen • Receiver o Press Select End of Seven-Day Sensor Session Notifications    Ending Sensor Session Notifications Device What you see What it means At Six Hours PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 132 Device What you see What it means Smart Device: Lock Screen  Notifications begin when sensor session has only six hours left. Clock will count down until session has ended. Continue to get sensor glucose readings. Smart Device:  In App  Receiver     Device What you see What it means At Two Hours PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 133 Device What you see What it means Smart Device: Lock Screen  Two hours remain on your current sensor session. Continue to get sensor glucose readings. Smart Device:  In App  Receiver      Device What you see What it means PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 134 Device What you see What it means At Thirty Minutes Smart Device: Lock Screen  Thirty minutes remain. Continue to get sensor glucose readings. Smart Device: In App  Receiver     PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 135 Device What you see What it means Session Ended Smart Device: Lock Screen What  see Session has ended. App Tap screen’s “?” for steps to: • Remove sensor • Insert new sensor Receiver Press Select to clear. Smart Device: In App  Receiver      PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 136 Device What you see What it means Session Stopped Smart Device: Lock Screen N/A Sensor session has stopped. App • No sensor glucose readings • Notifications for new session Receiver No sensor glucose readings • Straight line on trend graph • Dashed lines on status bar  Smart Device:  In App  Receiver  Sound/Vibration Notifications In case you can’t look at your screen, both the smart device and receiver provide beep/vibration notifications to remind you your sensor session will end in 30 minutes, it has just ended, or your sensor failed and you need to start a new session. Remember, if your smart device is on Silent or Do Not Disturb, you won’t get any sound notifications. For more information on setting your sound/vibration notifications, please see Chapter 9. Smart Device Your smart device notifications you with a triple beep. If not cleared, you receive the triple beep twice, five minutes apart. Receiver PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 137 The receiver alerts you with an initial vibration notification. If not cleared, you receive a vibrate/beep twice, five minutes apart. Once a sensor session has expired, you are ready to start your new session! If you’re not sure what to do, the app will provide instructions, or you can refer to the Getting Started Guide, online tutorials, or Chapter 6 in this user guide.  Ending Your Sensor Session Early For personal reasons, you may want to force quit a sensor session early (for example, you’re getting an MRI and need to remove all parts of the system).  Or, occasionally, the app or receiver may detect something is wrong with your sensor and let you know it’s stopping the current session. This may be caused by a number of reasons: 1. Unresolved calibration issues. 2. Error symbol does not go away. 3. Wait symbol does not go away. 4. Sensor is coming out of the body (for example, the adhesive is peeling off). You’ll receive error notifications leading to a new sensor session. If you see error notifications, before stopping a sensor session early, always contact Technical Support (available 24/7) at: • Email: TechSupport@dexcom.com • Toll free: 1.888.738.3646 • Toll call: 1.858.200.0200 When your display device has system errors, you may not receive any sensor glucose readings and you should not calibrate. Notifications to End Sensor Session Early System Notifications Device What you see What it means PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 138 Device What you see What it means Smart Device: Lock Screen  Sensor issues detected. Session ends automatically. No:  • Sensor Glucose Readings • Alarm/Alerts Replace sensor. Smart Device:  In App  Receiver   Device What you see What it means Smart Device: Lock Screen  Wait up to three hours while the system autocorrects. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 139 Device What you see What it means Smart Device:  In App  Check transmitter—is it properly inserted into transmitter holder? Make sure you haven’t taken acetaminophen. If not corrected after 3 hours: • Contact Dexcom Technical Support Receiver  Smart Device: Lock Screen  Wait up to three hours while the system autocorrects. Check transmitter—is it properly inserted into transmitter holder? Make sure you haven’t taken acetaminophen. If not corrected after 3 hours: • Contact Dexcom Technical Support Smart Device:  In App  Receiver  The G5x knows when a typical seven-day sensor session is over, automatically ending the session in each display device. However, if you need to end the session early, you need to let the system know by manually stopping the sensor session. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 140 While the end result is the same (ending a sensor session), the steps differ between the app and receiver. If you’re using both, no need to stop the sensor session in each: the other display will see the session has stopped. Let’s first look at how to end a sensor session in the app, then the receiver. App: Ending a Sensor Session Early Step What you see What it means What you do 1  Access Main Menu. Tap Main Menu icon. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 141 Step What you see What it means What you do 2  Ends sensor session. During session: • Stop Sensor option appears Not in active session:  • Start Sensor option appears Tap Stop Sensor. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 142 Step What you see What it means What you do 3  Blue ? icons provide additional information. Tap Stop Sensor. 4  Confirms sensor session has ended. Ready for new session. Remove sensor. Insert new sensor. Tap green circle when ready for new session. Receiver: Ending a Sensor Session Early Step What you see What it means What you do 1  Go to Main Menu. Press Select. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 143 Step What you see What it means What you do 2  Ends sensor session. During session, Stop Sensor option appears. Press Down Arrow to Stop Sensor. Press Select. 3  Thinking screen. Wait 4  Confirms you want to stop sensor. Return to Main Menu. Press Select. 5  Ready to start a new session. Not in active session, Start Sensor option appears. Remove sensor. Insert new sensor. Press Select  to Start Sensor when ready for new session.  Temporarily Shut Down Receiver  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 144 To save on its battery, you can temporarily shut down the receiver. When shut down, your receiver and transmitter no longer communicate and you will not get any Alarm or Alerts although your sensor session remains active. Shutting down the receiver does not extend your sensor session past the seven days; it only stops the receiver from communicating with the transmitter. Your sensor session will stop seven days after you started the session. Receiver: Temporary Shutdown Step What you see What it means What you do 1  Go to Main Menu. Press Select. 2  Ends sensor session. During session, Stop Sensor option appears. Press Down Arrow to Stop Sensor. Press Select. 3  Confirms you want to shut down. Shuts down receiver. Press Select.  Press Select to turn the receiver back on. It may take up to 20 seconds for the receiver to turn on. Preventing Sensor Failures PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 145 Sensor failures can happen when your display device doesn’t receive your sensor’s glucose readings. While it is rare to have a sensor failure, there are preventative steps you can take.  Help prevent sensor failures by checking: 1. Sensor hasn’t expired. 2. Transmitter is snapped securely into its holder. 3. Transmitter holder isn’t dislodged or adhesive isn’t peeling. 4. Nothing is rubbing against transmitter holder (for example, seat belts). 5. You selected a good insertion site (see Chapter 6). 6. Insertion site is clean and dry before sensor insertion. 8.4 Remove Sensor, Transmitter, and Transmitter Holder The app and receiver are ready for a new session! However, before you can start a new sensor session, you need to end the current sensor session, and remove the old sensor and transmitter. Removing Transmitter Holder and Sensor Think of the transmitter as being part of the transmitter holder. Do not remove the transmitter before removing the transmitter holder from your body.  To remove the transmitter holder: 1. Gently peel transmitter holder adhesive patch from skin. a. Sensor wire comes out with transmitter holder. 2. Separate the transmitter from the transmitter holder. 3. Discard the transmitter holder following your local waste management regulations for disposing of blood-contacting parts (sensor and transmitter holder). Removing Transmitter From Its Holder Remember, your transmitter is reusable, don’t throw it away until its battery has died. With a battery life of 90 days, use the same transmitter over a number of sensor sessions. You’ll receive notifications as it nears the end of its battery life. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 146 Before reusing the transmitter in your new sensor session, remove it from the old transmitter holder. Removing Sensor, Transmitter, and Transmitter Holder Step Picture What you do 1   Grasp end of adhesive patch. Peel adhesive patch up and away from your body like a bandage, removing sensor, transmitter, and its holder. NOTE: Do not remove the transmitter while the adhesive patch is on your skin. 2    Hold transmitter holder in your hand. Bend and break latch, releasing the transmitter. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 147 Step Picture What you do 3     Hold ridged side   Pull transmitter straight out 4   Keep transmitter to use with next sensor. 5  Throw away adhesive patch, transmitter holder, and sensor following your local guidelines for disposal of blood-contacting components. After removing your sensor and taking the transmitter out of the transmitter holder, you’re ready to begin a new sensor session. The transmitter’s battery is good for up to three months. If you haven’t received your final seven-day transmitter battery life warning, you can reuse the transmitter for your next session.  Remember: 1. Never use same spot repeatedly for sensor insertion. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 148 2. Never use same site for 2 sensor sessions in a row. 8.5 End of Transmitter Battery How do you know if your transmitter’s battery will last through your next session? System messages help you determine if your transmitter’s battery will last through your next seven-day session. Starting at three weeks prior to the end of its battery life, the messages count down the transmitter’s battery until it has only seven days. If the transmitter battery has seven days or less remaining, you won’t be able to start a new session. Transmitter Battery Messages Device What you see What it means Smart Device: Lock Screen  Transmitter battery will expire in three weeks.   Smart Device: In App  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 149 Device What you see What it means Receiver   Device What you see What it means Smart Device: Lock Screen  Transmitter battery will expire in two weeks. Order a new transmitter. Smart Device: In App  Receiver   PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 150 Device What you see What it means Smart Device: Lock Screen  Transmitter battery will expire in one week. Order a new transmitter. Smart Device: In App  Receiver  To make sure you have a transmitter that’s ready for a new sensor session, you may want to reorder a new one at.dexcom.com/order, by calling Customer Service (see Section 16.1), or through the channels you used before, at your first low battery notification. Sound/Vibration Notifications In case you can’t look at your screen, both the smart device and receiver provide beep/vibration notifications to tell you your transmitter’s battery is low or the transmitter failed. Remember, if your smart device is turned on to Silent or Do Not Disturb, you won’t get any sound notifications.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 151 For more information on setting your sound/vibration notifications and how to clear them, please see Chapter 9. Smart Device Your smart device notifies you with a triple beep. If not cleared, you receive the triple beep twice, five minutes apart.  Receiver The receiver alerts you with an initial vibration notification. If not cleared, you receive a vibrate/beep twice, five minutes apart.   8.6 Pair New Transmitter Once the transmitter battery has died, before starting a new sensor session, you need to pair your new transmitter with your display device(s). In Chapter 5 you learned how to pair your transmitter using the set up wizard. But how do you pair a new transmitter once your display device is setup?  Pair the transmitter before inserting the sensor, putting the transmitter in the transmitter holder, and starting a new sensor session.   App Step Picture What you do 1   Tap Menu icon PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 152 Step Picture What you do 2   Tap Settings 3     Tap Transmitter PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 153 Step Picture What you do 4   Tap Pair New 5a  If you still have transmitter package:  Turn transmitter box upside down on a flat surface with barcodes facing up.   PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 154 Step Picture What you do 5b  Center longest barcode within green brackets.  Tap Take Photo 5c  Check mark confirms successful transmitter SN scan.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 155 Step Picture What you do 6a  If unable to use app’s scanning device: Tap Enter transmitter SN by hand. 6b  Use keyboard to enter transmitter SN. Confirm correct SN .  Tap Save. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 156 Step Picture What you do 7   Wait up to 30 minutes for smart device and transmitter to connect.  8  At notification, Tap Pair to pair app with smart device.  9  Before inserting the transmitter into  its holder  and starting a new sensor session, make sure your smart device and transmitter are paired     PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 157 Receiver  Step Picture What you do 1  Press Left Arrow twice to go to Main Menu. 2  Press Down Arrow to Settings. Press Select. 3  Press Down Arrow to Transmitter. Press Select. 4  Highlight Transmitter SN. Press Select. 5a  Turn transmitter box upside down to locate SN number.   PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 158 Step Picture What you do 5b  If transmitter package isn’t available: • SN is on transmitter’s back  6  Enter correct SN using Up/Down Arrow. Press Up/Down Arrow to select and enter transmitter SN. Press Right Arrow to move to next digit. Press Select to save and close. Press Left Arrow twice to return to Main Menu. 7  Make sure receiver and transmitter are connected/paired. Check receiver 10 minutes after starting for Bluetooth icon. • Solid: Connected/paired • Blinking: Searching,/not paired Don’t insert the transmitter into its holder or start a new sensor session until they are paired.   Summary Now You Can: • Identify replace sensor notification at the end of a seven-day sensor session PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Ending Your Sensor Session and Transmitter Session 159 • Recognize when you have to end a sensor session early • Successfully end a sensor session early • Identify how you can prevent sensor session failures • Remove your transmitter holder with transmitter attached • Separate transmitter from transmitter holder • Determine if transmitter can be used for another sensor session • Pair new transmitter  What’s Next? Congratulations, you have the basics down! You can set up your app and receiver, start a sensor session, calibrate, as well as end your sensor session and know when to replace your transmitter.  But the G5x can do much more! In the next part, Part 3: Next Steps, you will learn how to get the most out of your G5x.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 160 3     NEXT STEPS - GETTING THE MOST      OUT OF YOUR G5x  • Reading Trend Graph Screens and Recognizing Trends • Events  • Alarm and Alerts • Sounds for Alarm, Alerts, and System Messages     PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 161 Chapter 9 Next Steps: Home Screen, Rate of Change Arrows, and Errors 9.1 Introduction to Home Screens In the previous chapter, you learned about calibrations: why they are important and how to do them. Within five minutes of your final startup calibration your sensor glucose readings begin! In this chapter, you’ll learn three things. First, reading the home screen, second, identifying your sensor glucose readings and trends: What do they mean? What’s the best way to use trend information? And third, what you do if you aren’t getting your sensor glucose readings. The purpose of this chapter isn’t to tell you how to react to your trends but to help you recognize where your glucose was and where it’s going. Your healthcare professional can help you with your questions on what actions to take based on your glucose trends.  After this chapter, you’ll be able to: • Recognize home screen icons • Locate sensor glucose reading • Explain sensor glucose target range • Recognize the importance of gray, yellow, and red colors • Identify Low/High Glucose Alert levels on your trend graph • Describe when you receive a High or Low sensor glucose reading • Change trend graph views  • Cite differences between rate of change arrows • Recognize error messages 9.2 Safety Statements PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 162 Take a moment and read the safety statements. If not followed, your sensor glucose readings and trends may be less accurate, and you may miss important High or Low Glucose Alerts.  Contraindication Don’t: Take medications with acetaminophen while wearing the sensor. Why: Taking medications with acetaminophen (such as Tylenol or Excedrin Extra Strength) while wearing the sensor may falsely raise your sensor glucose readings. The level of sensor inaccuracy: • Depends on amount of acetaminophen active in your body. • May be different for each person. Consequences: Without correct readings you might miss a severe low or high glucose event.   Warning Don’t: Use the system sensor glucose readings for treatment decisions. Do: When making treatment decisions, such as the amount of insulin you need, only use your BG value from your BG meter.. Why: Since they measure your glucose from different body fluids, sensor glucose readings can be different from your meter’s BG values. Consequences: If sensor glucose readings are used in determining treatments, it could result in you missing a severe low or high glucose event.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 163 Warning Don’t: Ignore symptoms of high and low glucose. Do: If your sensor glucose readings don’t match your symptoms, measure your BG with a fingerstick. Why: Your sensor glucose readings may not be accurately reading your glucose. Consequences: You may miss a severe low (hypoglycemia) or high (hyperglycemia) glucose event.  Precaution Do: When using both a receiver and a smart device, you must set your settings separately in each. Why: If you set up one device and then use another device with different settings, you might not get an Alarm or Alerts. Consequences: You may miss a severe low or high glucose event.  Precaution Do: After connecting any accessories, make sure that the smart device settings allow you to continue receiving Alarm or Alerts on the smart device. Why: Using an accessory device (like a smart watch) might override your smart device sounds. Consequences: Alarm or Alerts might vibrate or be heard on the accessory instead of your smart device causing you to miss severe low or high glucose event. 9.3 Overview of Home Screen Regardless of your display device, the home screen shows your current sensor glucose value, glucose trend, rate of change arrow, and CGM system PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 164 status. While the screen does look different between the receiver, smart devices, along with the Apple Today View, and Apple Watch the information and color-coding are the same.  No matter how you hold it, the receiver’s view does not change. The app, however, has two ways to view data based on how you hold your smart device: 1. Vertically in portrait: 3-hour trend information with task bar. 2. Horizontally in landscape: 1, 3, 6, 12, or 24-hour trend information without task bar. This section first familiarizes you with the app’s home screen, the Apple Today View, then the receiver’s home screen, and last with the Apple Watch home screen. In other chapters, you’ll see how to use the icons or use the navigation wheel to enter data or make system changes.  App Home Screen The app’s home screen has two main sections: 1. Status/Task Bar a. Status Bar reflects status of smart device’s system. i. Battery, Bluetooth, etc. b. Task Bar allows you to change settings, enter data, etc. 2. Glucose Information a. Reflects sensor glucose readings and trends.        Status and Task BarGlucose InformationTask Bar PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 165        Figure 6. Example App Home Screen on Smart Device App Task Bar App Name What it means What you do Status Bar: Information Only  Status Bar Displays signal strength, time, Bluetooth, and battery level. Changes are made using smart device settings, not in the app. May look different depending on your smart device/carrier. Time: Check smart device and receiver show same time. Bluetooth: Check Bluetooth is on. Battery: App can use up battery—Check you are charged. Task Bar: Complete Tasks PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 166 App Name What it means What you do  Main Menu Goes to other options. Tap Main Menu icon to access: • Alerts • Settings • Help • Start/Stop Sensor  BG Meter with red circle and number Calibration Notification. Tap icon and enter fingerstick BG value (see Chapter 7).  BG Meter without red circle No need to calibrate. Do nothing.  Event Enter different events capturing activities affecting your glucose. Tap icon to enter data for:  • Carbs • Insulin • Exercise • Health (See Chapter 10). PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 167 App Name What it means What you do  Dexcom Share Dexcom Share is available only on the app. Gray icon means Share is not active. Tap icon to activate (see Part 5).  Dexcom Share Once activated, Dexcom Share icon is colored. Do nothing. Tap icon to access Dexcom Share. Glucose Information App: Portrait App: Landscape What it means   Home Screen In Landscape mode, Tap the trend view you want to see at the top of the screen: 1, 3, 6, 12, or 24-hour historical trend views. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 168 App: Portrait App: Landscape What it means   Number: Most recent sensor glucose reading. Shown in milligrams per deciliter (mg/dL). • Yellow: At or above target • Gray: Within range • Red: At or below target N/A  Historical Readings Turn smart device to Landscape mode. Tap time shows time frame’s sensor glucose reading. Slide finger across screen to view rest of day’s sensor glucose readings. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 169 App: Portrait App: Landscape What it means  N/A Rate of Change Arrow  Direction and number of arrows show sensor glucose change rate.    Sensor Glucose Reading Range Shows between 40-400 mg/dL. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 170 App: Portrait App: Landscape What it means   Within Glucose Range and Alert Levels  • Yellow: High Alert level • Gray: Within range  • Red: Low Alert level   Trend Graph Time Frame Default is most recent 3 hours. Turn smart device to Landscape mode for most recent 1, 3, 6, 12, and 24-hour readings.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 171 Apple Today View Widget Check your CGM on your smart device without opening the app, even when the smart device is locked. Swipe down from the top edge of your smart device to find the Dexcom widget in your Today view; the widget installs when you install the app. (See your smart device instructions for customizing your Today view.)     Apple Today View Apple Today View Name What it does What you do Glucose Information   Glucose Information Displays your glucose information: • Current glucose number • Direction your glucose is heading • Graph of glucose trend Review and take appropriate action. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 172 Apple Today View Name What it does What you do  Sensor Glucose Reading Shows most recent sensor glucose reading.  Color of circle changes: • Yellow: At or above target • Gray: Within target range • Red: At or below target Take appropriate action.   Trend Arrow  Shows direction and speed your glucose is changing. Review and take appropriate action based on fingerstick BG value. (See Chapter 9)     PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 173 Apple Today View Name What it does What you do  Historical Readings Graph of your recent glucose readings between 40 and 400 mg/dL. Glucose target range Alert settings: • Yellow Line: High Alert setting  • Gray: Target range • Red Line: Low Alert setting or, if that’s disabled, 55 mg/dL (Urgent Low Glucose Alarm) Review and take appropriate action based on fingerstick BG value. (See Chapter 9)   Receiver Home Screen This section gets you familiar with the receiver’s home screen. In other chapters, you’ll see how to enter data or make system changes.   PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 174 Receiver Home Screen Unlike your smart device screens, the receiver’s screen is not interactive; all notifications are for information only. To make changes or enter data in the receiver, press Select and go to the Main Menu. The receiver’s home screen has two main sections: 1. Status Bar a. Reflects glucose trends, readings, status of receiver’s system (e.g., battery level).  2. Glucose Information Trend Graph a. Reflects sensor glucose readings and trends. This section will get you familiar with the receiver’s home screen. In other chapters, you’ll see how to use the navigation wheel to enter data or make system changes.         Figure 7. Home Screen on Receiver     Status BarGlucose InformationPDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 175 Status Bar Receiver Name What it does What you do   Status Bar Provides at-a-glance information about the receiver, system, or you. Icons will change based on current data. Review and take appropriate action.   Battery Shows battery level. When low, plug micro USB cable into receiver. Plug USB into the adapter and then into electrical outlet.  Bluetooth Shows Bluetooth connection is working. Do nothing. Receiver’s Bluetooth is always on. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 176 Receiver Name What it does What you do  Sensor Glucose Reading Shows most recent sensor glucose reading. Color of status bar changes: • Yellow: At or above target • Gray: Within target range • Red: At or below target Take appropriate action.   Trend Arrow  Shows direction and speed your glucose is changing. Review and take appropriate action based on fingerstick BG value.   Status Area Far right. Error icons and calibration notifications. Take appropriate action.     PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 177 Glucose Information Receiver What it does   Home screen.     Number: Most recent sensor glucose reading. Shown in milligrams per deciliter (mg/dL). Color of status bar changes: • Yellow: At or above target • Gray: Within target range • Red: At or below target   Historical Readings Default is most recent 3 hours. Press Up/Down Arrows to access 1, 3, 6, 12, or 24-hour trend views.   Rate of Change Arrow Direction and speed of your glucose changes. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 178 Receiver What it does   Sensor Glucose Reading Range Shows between 40-400 mg/dL.   Glucose target range Alert settings. • Yellow: High Alert setting  • Gray: Target range  • Red: Low Alert setting Now that you’re familiar with the basic layout of the trend graph screen, can locate readings, identify color-coding, and view time frames, let’s take a closer look at the rate of change arrows. Apple Watch Home Screen This section gets you familiar with the Apple Watch home screen.   Like your smart device, your Apple Watch has a touchscreen.       PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 179 Apple Watch  Receiver Name What it does What you do  Apple Watch Home Screen Displays your glucose information: • Current glucose number • Direction your glucose is heading  • Graph of glucose trend Review and take appropriate action.  Sensor Glucose Reading Shows most recent sensor glucose reading.   Take appropriate action. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 180 Receiver Name What it does What you do   Trend Arrow  Shows direction and speed your glucose is changing. Review and take appropriate action based on fingerstick BG value. (See Chapter 9)  Historical Readings Graph of your recent glucose readings between 40 and 400 mg/dL. Glucose target range Alert settings: • Yellow: High Alert setting  • Gray: Target range • Red: Low Alert setting or, if that’s disabled, 55 mg/dL (Urgent Low Glucose Alarm) Review 3-hour trend graph; no other views are available. Take appropriate action based on fingerstick BG value. (See Chapter 9) PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 181  9.4 Rate of Change Arrows Not sure of how your sensor glucose readings are trending?  Rate of change arrows show the speed and direction of your glucose trends based on the last several sensor glucose readings. Arrows and the trend graph help you know when to take action before you are too high or too low.  However, before doing anything, think about your most recent insulin dosing, food intake, overall trend graph, and current BG value. Don’t overreact to the arrows. Remember the arrows don’t reflect your latest reading: they reflect a combination of recent readings.   Rate of Change Arrows  App Receiver What your glucose is doing   Steady Changing: • Less than 1 mg/dL each minute  Up to 15 mg/dL in 15 minutes   Slowly Rising or Falling Changing: • 1-2 mg/dL each minute Up to 30 mg/dL in 15 minutes   Rising or Falling Changing: • 2-3 mg/dL each minute  Up to 45 mg/dL in 15 minutes PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 182     Rapidly Rising or Falling Changing: • More than 3 mg/dL each minute More than 45 mg/dL in 15 minutes   System can’t calculate the speed and direction of your glucose change. There are a number of reasons why you may not get rate of change arrows: • You just started your sensor session • No sensor glucose readings over the last few minutes 9.5 Error Messages Sometimes the transmitter or sensor isn’t communicating with the display device, causing you not to get your sensor glucose readings or rate of change arrows. Each device notifies you when there is an issue; however, the notifications look different. Before the system can move forward, you need to address the error.  App 1. If screen is locked: a. Swipe message to go to app. 2. Within app: a. Read message. i. Tap Question Marks for more information and follow steps as appropriate. Receiver 1. Press Select to clear message. You will not get any sensor glucose readings or rate of change arrows on either display device until the error is resolved. Check with your BG meter to monitor your glucose during these error periods. Error Messages PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 183 What you see What you do Bluetooth Is Out of Range Smart Device:  Lock Screen  Make sure there are no obstructions, such as a wall or water between your transmitter and your display device. Move within 20 feet of display device. Wait up to 30 minutes while transmitter restores communication. Smart Device:  In App  Receiver  Bluetooth Off Smart Device:  Lock Screen  Smart device: 1. Exit app. 2. Tap Settings. 3. Tap Bluetooth. 4. Turn Bluetooth on. Smart Device:  In App  Receiver N/A; Bluetooth is always on. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 184 What you see What you do Not Getting Sensor Glucose Reading Smart Device:  Lock Screen N/A Check—Are you: • Within 20 feet of your display device? • In your two-hour warmup period? • Outside of your calibration schedule? • In a sensor session? Smart Device:  In App N/A Receiver  System Found Temporary Sensor Issue Smart Device:  Lock Screen N/A Don’t calibrate. System may correct problem on its own and display sensor glucose readings again. If notification stays for three hours: • Contact Technical Support (see Section 16.1). Smart Device:  In App  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 185 What you see What you do Receiver  Transmitter and Sensor Not Communicating Smart Device:  Lock Screen N/A Wait three hours while the transmitter tries to fix the error.  Do not enter calibrations during this time. Make sure your transmitter is properly inserted into the transmitter holder. If not corrected: • Contact Technical Support (see Section 16.1) • Remove sensor • Insert new sensor  Smart Device:  In App  Receiver  Calibration Required Smart Device:  Lock Screen  Error in calibrating. Verify you did not enter a BG reading outside the range of 40-400 PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 186 What you see What you do Smart Device:  In App  mg/dL. Enter another BG meter value. Receiver  Calibration Error Smart Device:  Lock Screen N/A Wait 15 minutes. Enter a BG meter value.  If error screen still appears, enter one more BG meter value.  Wait 15 minutes. If no sensor glucose readings appear on the display, the sensor needs to be replaced.  Contact Technical Support (available 24/7) at: • TechSupport@dexcom.com • Toll free: 1.888.738.3646 • Toll call: 1.858.200.0200  Smart Device:  In App  Receiver  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 187 What you see What you do Display Devices and Transmitter Not Communicating Smart Device:  Lock Screen  App/Receiver Wait 10 minutes. Move display device and transmitter within 20 feet of each other without obstruction (walls or water). Wait up to 30 minutes.  In app (if not resolved): • Tap Settings. • Tap Bluetooth. • Turn Bluetooth Off and On. Smart Device:  In App  Receiver  If error messages don’t go away after you followed necessary steps, and you aren’t getting sensor glucose readings, contact Technical Support (see Section 16.1). Now You Can: • Recognize home screen icons • Locate sensor glucose reading • Explain glucose target range • Recognize the importance of gray, yellow, and red colors • Identify Low/High Glucose Alert setting lines • Describe when you receive a high or low sensor glucose reading • Change trend graph hours view  • Cite differences between rate of change arrows PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Home Screen, Rate of Change Arrows, and Errors 188 • Recognize error messages What’s Next? By now you have a pretty good understanding of how your trends look on the different display devices, but did you know what you do can affect your trends and patterns? It’s important to track actions or well-being to better understand that what you do or how you feel can change your trends.  In the next chapter, you will learn how to enter Events into your G5x.    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 189 Chapter 10 Next Steps: Daily Events Affect Your Glucose Trends and Patterns 10.1 Introduction Your daily activities can impact your glucose trends and patterns. In the previous chapter, you learned how to read your glucose trend screens; in this chapter, you learn how to enter situations, or “Events.” By tracking Events, you can determine how certain actions or circumstances affect your glucose levels. After this chapter, you’ll be able to: • Define Event • Describe each Event • Create Events o App o Receiver • Recognize Event markers on app o Describe how Event markers are different in portrait and landscape view • Describe how to view Events entered via your receiver • View Event markers on your smart device 10.2 What Is an Event? Did you take a walk after lunch today? Did you go to happy hour with your co-workers and have a beer? Are you feeling stressed? Did you catch your kid’s sniffles? How much insulin did you take for your dinner meal? These are all Events that can raise or lower your blood sugar. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 190 An Event is an action or situation affecting your glucose levels. With the G5x, you have the ability to enter your daily Events, helping you track their effect on your glucose trends. Once entered into the smart device or receiver, Events can be viewed in Dexcom reports. The reports help you review how each Event influenced your glucose trends. You can use the reports with your healthcare professional to create a game plan in managing your diabetes. Even though they differ on how to enter an Event and time, the app and receiver have the same Event categories and subcategories. Later in this chapter, you’ll learn how to enter Events in each device.  Event Categories There are four main Event categories: 1. Carbs 2. Insulin 3. Exercise 4. Health The fourth category, Health, has more options: • Illness • Stress • Feel High • Feel Low • Cycle • Alcohol The following table provides more detail on each type of Event.     PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 191 Events Menu Device What you see What it means What you do Carbs Smart Device:  In App  How many grams did you just eat? Receiver’s screen reflects last number entered. Enter Carb grams per snack or meal, up to 250 grams. Receiver        PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 192 Device What you see What it means What you do Insulin Smart Device:  In App  Receiver’s screen reflects last number entered. Enter insulin units for each dose, up to 250 units. Can’t enter type of insulin, only dosage. Receiver          PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 193 Device What you see What it means What you do Exercise Smart Device:  In App  Default is 30 minutes.  Select each exercise’s intensity level and duration. Enter intensity and duration. Type of exercise isn’t an option. Receiver          PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 194 Device What you see What it means What you do Health Smart Device:  In App  General well-being. Enter different health Events (see following Health Events Menu table). Receiver          PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 195 Device What you see What it means What you do Event Time Smart Device:  In App ice   Event time. For each separate Event, enter date/time Event began. Receiver   As mentioned in the last table, Health has a series of Events. Tell the system how you are feeling, if you had a drink, if you’re having low or high BG symptoms, etc. You select the Event: no amounts are entered, just date and time.    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 196 Health Events Menu Device What you see What it means Health Main Menu Smart Device:  In App  Use Health Main Menu to access selections. Receiver        PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 197 Device What you see What it means Health Main Menu Smart Device:  In App  Illness Have a cold, flu, or any other temporary illness affecting your well-being? Stress Are you under stress? Feeling anxious? High Symptoms Feel high BG symptoms? Low Symptoms Feel low BG symptoms? Cycle Have you started your menstrual cycle? Alcohol Had a glass of wine, beer, or cocktail? Receiver   You can have multiple Events in a single day, or even during the same time frame and enter them all in at the same time. As an example, you’re running late because of traffic (Stress) and quickly swing by a drive-thru to get lunch (Carbs of 85 grams).  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 198 For your convenience (and safety!), no need to stop everything and enter your Events as they are happening. When you have a moment, you can enter your Events retroactively in your app or receiver.  Events are entered as individual occurrences: don’t enter daily totals, enter each Event separately. In the next section, you will learn how to enter Events, first in your smart device, then in your receiver. 10.3 Entering Events You probably will enter Events in the display device you use most often; however, you should know how to enter Events into each. First, let’s look at how to enter Events in a smart device, then in the receiver.  When using Dexcom Share, you can allow your Followers to see your Event entries. For more Dexcom Share information, please see Part 5. Entering Events: Smart Device In the app, Events are just a tap away! The Event icon, a running man, is on the app’s home screen task bar in portrait mode (remember, you don’t have the task bar in landscape). Entering Events for the Carbs, Insulin, Exercise, and Health categories follows the same steps. If you can enter a Carbs Event, you can enter an Insulin Event. To enter Events, we’ll use the above scenario. The following table shows how to enter Carbs (drive-thru lunch) and Stress (traffic jam) Events.  Entering Events: App Step What you see What you do Enter Carbs Event 1   Tap Running Man. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 199 Step What you see What you do 2  Tap Carbs.  Enter Carbs Event 3  Using the above example, add up all carb grams from lunch. Enter “85” using keypad. Tap Done. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 200 4  Tap Event Time.  Enter Carbs Event 5  Scroll and select date and time. Tap Done. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 201 6  Tap Save or Cancel.  Enter Health Event - Stress 7  Tap Events icon. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 202 8  Tap Health.              PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 203 Enter Health Event - Stress 9  Tap Stress. Tap Done. 10  Tap Event Time.  Enter Health Event - Stress PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 204 11  Scroll and select date and time. Tap Done. 12  Tap Save or Cancel.  View Events 13  Trend graph shows events.  Turn to landscape to see more PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 205 The receiver and app don’t talk to one another. If you enter an Event only into the receiver, while the information will appear on Dexcom reports, you won’t get an Event marker on your app’s trend screen. The app has Event markers on its screen, but the receiver doesn’t. However, there may be times when you want or need to enter Events on the receiver. Entering Events: Receiver While the Event data is the same between display devices, the flow is not the same, including how to enter the Event’s date and time. The following table reviews how to enter the same Carbs/Stress Event data from the previous scenario: Carbs at 85, and a Stress Event. Entering Events: Receiver Step What you see What you do Enter Carbs Event 1    Default screen Press Select to go to Main Menu. 2  Press Down Arrow until Events is highlighted. Press Select. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 206 3  Highlight Carbs. Press Select. 4  Add up all carb grams from lunch. Arrow up to “85.” Press Select.  Enter Carbs Event 5  Press Left/Right Arrows to change time and date. • Left: Backwards • Right: Forward Press Select. 6  Confirmation screen. Press Select. Enter Health Event - Stress PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 207 7  Press Down Arrow until Health is highlighted. Press Select. 8  Press Down Arrow to Stress. Press Select.  Enter Health Event - Stress 9  Press Left/Right Arrows to change time and date. • Left: Backward • Right: Forward Press Select. 10  Verify information is correct. Press Left/Right Arrows to highlight field. Press Up/Down Arrows to change numbers. Press Select to save. 10.4 Viewing Events  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 208 Events entered into your receiver can only be viewed on a Dexcom report; there are no markers on your receiver’s screen.  On your smart device, turn to landscape to view your Event markers. A single small square marks all Events entered on your smart device. Slide your finger across the screen or tap the square to get your Event’s information. App: Viewing Events Landscape What it does What you do  Landscape Only Show Event details. Landscape Only Slide finger across screen. Once your Share Follower’s access your trend screen, they too will be able to view your Events. See Part 5 for more information. Summary Now You Can: • Define Event • Describe each Event • Create an Event o App o Receiver • Recognize Event markers on the app o Describe how Event markers are different in portrait and landscape view What’s Next? In the next chapter, you will learn about how your Alarm and Alerts help you monitor your glucose levels. You’ll also learn how you know when your system loses its signal and stops communicating. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 209 Chapter 11 Next Steps: Sensor Glucose Alarm and Alerts 11.1 Introduction Monitoring your glucose trends is critical in managing your diabetes. But what happens if you’re driving, in a meeting, at the movies, and can’t, or don’t want to, keep looking at your display device? The G5x understands there are times when you can’t look at your receiver or smart device; however, you still need to know critical glucose trends or if you’re not getting your sensor glucose readings.  This chapter reviews the sensor glucose Alarm and Alerts based on your sensor glucose readings, allowing you to proactively manage your glucose trend levels and make sure your transmitter is communicating with your display device.  In the next chapter, you’ll learn how to customize the Alarm and Alerts.  After this chapter you will be able to: • Define an Alarm  • Define an Alert • Identify the different types of Alerts • Describe the difference between an Alarm and an Alert • Recognize different Alarm/Alert notifications and sounds • Determine if signal loss is preventing you from getting an Alarm or Alert • Describe recommended app settings  • Successfully clear an Alert o App o Receiver Your trending information is one of the greatest benefits of the G5x. It’s important to focus on your trends and rate of change arrows, rather than the exact number of your glucose reading. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 210 11.2 Safety Statements The Alarm and Alerts were designed to keep you safe, helping you avoid severe lows and highs or missing your readings. The following safety statements help ensure you get your Alerts and Alarm.   Warning Do: Verify that your smart device’s internal settings let you receive Alarm and Alerts. To receive Alarm/Alerts you must: 1. Make sure Dexcom G5 Mobile app Notifications are turned on in your smart device settings 2. Verify app hasn’t been shut down 3. Turn Bluetooth on 4. Turn off Do Not Disturb (if available on your smart device) 5. Restart app after device is restarted 6. Set Volume at a level you can hear 7. Do not close app, always run app in the background 8. Make sure accessory devices do not override your smart device settings Why: The app cannot override your smart device’s internal settings. Also, accessory devices (like a smart watch or other wearable smart devices) might override your smart device’s Alarm, Alerts, and notification settings. Consequences: If your settings are incorrect, you might miss a severe low or high glucose Alarm or Alerts.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 211 Warning Don’t: Assume the app Alarm/Alert vibrations are different from other vibrating apps on your smart device. Do: Look at the screen of your smart device and check to see if the sound or vibration is from the G5 Mobile app. Why: Medical device apps, like this app, don’t have any special priorities over your smart device’s features. App notifications or alerts may sound or feel the same as notifications from another app. Consequences: You might miss a severe low or high glucose event.  Warning Do: Make sure you unplug your headphones from your smart device when you are done using them. Why: An Alarm or Alert can’t be heard through your smart device’s speakers if headphones are plugged in. Consequences: You might not hear an Alarm or Alert, causing you to miss a severe low or high glucose event.  Precaution Don’t: Separate the transmitter from the receiver or smart device by more than 20 feet. Why: The transmission range from the transmitter to receiver or smart device is up to 20 feet without obstruction. If your transmitter and display device(s) are more than 20 feet apart or are separated by an obstruction, they might not communicate. Types of obstruction differ and not all have been tested. Obstructions can include water, walls, metal, etc. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 212 As with any wireless device, water is often the biggest culprit in reducing communication distance. This applies to the transmitter and display devices. Take special care when swimming, taking a bath, or getting into a hot tub. Consequences: Missing a severe low or high glucose event.  Precaution Do:  When using both a receiver and a smart device, you must set your settings separately in each. Why: Settings are specific to each display device and don’t carry over to other devices. If you set up one device and then use another device with different settings, you might not get an Alarm or Alerts. Consequences: You may miss a severe low or high glucose event.  Precaution Do: After connecting any accessories, make sure that the smart device settings allow you to continue receiving Alarm or Alerts on the smart device. Why: Using an accessory device (like a smart watch) might override your smart device sounds. Consequences: Alarm or Alerts might vibrate or be heard on the accessory instead of your smart device, causing you to miss severe low or high glucose event.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 213 Precaution Do: Make sure the receiver and smart device are turned on. Why: If the receiver or smart device is turned off (Shut Down), it will not display sensor information, Alarm or Alerts. Consequences: You may miss a severe low or high glucose event. 11.3 Alarm and Alerts As part of managing your diabetes, you learned how to read your trend screen and how to enter Events. In this chapter, you’ll learn how Alarm and Alerts can keep you safe from severe lows or highs. Depending on your display device, you can customize how you receive your Alarm or Alerts. What Is an Alarm? While there are a variety of Alerts, there is just one Alarm: the Urgent Low Glucose Alarm (Alarm), is set at 55 mg/dL. The Alarm will repeat every 5 minutes until you clear the Alarm (see Chapter 12 on how to customize the sounds). If you clear the Alarm and your sensor glucose readings don’t go over 55 mg/dL in the next 30 minutes, you get another Alarm. Unlike Alerts, the Urgent Low Glucose Alarm setting can’t be changed or turned off. Think of it as a safety net: your glucose level is dangerously low—pay attention now! What Are Alerts? An Alert is a message telling you your glucose trend levels need attention.  Low/High Glucose Alerts tell you when your sensor glucose readings are outside your target glucose ranges. Think of them as an FYI: You need to know what’s happening. Rising/Falling Alerts tell you your glucose levels are changing quickly. Their default settings are Off (see Chapter 12 on how to turn them on). PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 214 Alerts message you with vibrations (vibrations not available on all smart devices), visual notifications, sounds, or a combination of all three.  Unlike the Alarm, you can customize your different Alert’s target range (see Chapter 12).  During your initial setup, you establish your Low/High Glucose Alert levels. As mentioned before, this chapter is a review of the Alarm and Alerts, recommended smart device settings, and the receiver’s default Alert settings. Chapter 12 will show you how to change their settings: customize glucose levels notifications, how you are notified, and in some cases, how often you get notified. The following are the defaults. Default Alerts Low/High Glucose Alerts Your Low/High Glucose Alerts have the same color-coding as your trend graph screen:  1. Red: Glucose levels are below your low threshold. a. Default setting of 80 mg/dL. 2. Gray: Glucose levels are within your Low/High Glucose Alert levels. a. No Alerts. 3. Yellow: Glucose levels are above your high threshold. a. Default setting of 200 mg/dL. Rise Rate/Fall Rate/Repeat Alerts Rise Rate and Fall Rate Alerts warn you when your glucose levels are changing rapidly, either down or up, and look similar to the rate of change arrows. Repeat Alerts let you know if your sensor glucose readings continue to be above or below your Alert levels. Glucose Level Alerts 1. Rise Rate a. Default setting is Off—No Alert. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 215 b. Need to change settings to receive Rising Alert. 2. Fall Rate a. Default setting is Off—No Alert. b. Need to change settings to receive Falling Alert.  3. Repeat a. Default setting is Off—No Alert. b. Need to change settings to receive Repeat Alert. Signal Loss Alert Signal Loss tells you when you and the transmitter are too far from your display device or something is blocking your transmitter signal, causing you not to get sensor glucose readings. The default setting for Signal Loss is On. Now you have the basics for the G5x Alarm/Alerts features. Next, you will learn about each Alarm/Alert in more detail. 11.4 Alarm and Alerts Screens When you fall within an Alarm or Alert target range, your display device will tell you. As mentioned in previous chapters, you won’t get any Alarm or Alerts within five minutes of calibration. Let’s first review how the information is presented visually across the devices. While the Alarm/Alerts notifications look different on the display devices, they reflect the same information. After notifications, we’ll separately review the vibration and audible Alarm/Alerts for app and receiver.   Urgent Low Glucose Alarm Device What you see What it means PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 216 Smart Device:  Lock Screen  Sensor glucose reading at or below 55 mg/dL. Shows last glucose value. Arrows reflect rate of change. Check BG meter to make treatment decisions. Smart Device:  In App  Receiver  Low/High Glucose Alerts Device What you see What it means Smart Device:  Lock Screen  Sensor glucose reading at or below your Low Glucose Alert level. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 217 Smart Device:  In App  Shows most current sensor glucose reading. Arrows reflect rate of change. Can be set to repeat between 15 minutes to 4 hours. Check your BG meter to make any treatment decisions. Receiver   Device What you see What it means Smart Device:  Lock Screen  Sensor glucose reading at or above your High Glucose Alert level. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 218 Smart Device:  In App  Shows most current sensor glucose reading. Arrows reflect rate of change. Can be set to repeat between 15 minutes to 4 hours. Check BG meter to make treatment decisions. Receiver  Rise Rate/Fall Rate Alerts Device What you see What it means Smart Device:  Lock Screen  Sensor glucose readings rising quickly. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 219 Smart Device:  In App   Number of arrows shows how fast (2 mg/dL/min; 3+ mg/dL/min) glucose is rising. Check BG meter to make any treatment decisions. Receiver       Device What you see What it means Smart Device:  Lock Screen  Sensor glucose readings falling quickly. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 220 Smart Device:  In App   Number of arrows shows how fast (2 mg/dL/min; 3+ mg/dL/min) glucose is falling. Check BG meter to make any treatment decisions. Receiver      Signal Loss Alert Device What you see What it means Smart Device:  Lock Screen  Your display device and transmitter are not communicating. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 221 Smart Device:  In App  You will not receive glucose readings or Alarm/Alerts. Check BG meter to check your glucose and make any treatment decisions. Receiver   11.5 App: Alarm/Alert Recommended Settings The receiver is a standalone medical device and used solely to monitor your glucose trends.   The app can’t override your smart device’s general settings:  • When your smart device is on Silent, you’ll still receive Alarm/Alerts visual notifications and messages, but not vibrations if you haven’t adjusted your smart device settings  • Some smart devices don’t have a Vibration feature, so you won’t get any vibration notifications • When your ringer’s volume is low, you may not hear an Alarm or Alert • When your smart device is in Do Not Disturb mode, you won’t receive any Alarm/Alerts. The app can’t override the Do Not Disturb setting • If you don’t enable your G5 push Notifications settings during setup, you won’t get any Alarm/Alerts • Check in Settings under Notifications on how your Alarm/Alerts are prioritized For information on smart device settings, see your smart device’s instructions. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 222 If you are concerned about missing an Alarm or Alert (for example, due to smart device settings, app shutting off due to lack of storage, low smart device battery, etc.), bring your receiver with you. 11.6 Receiver: Default Beeps and Vibrations The receiver’s Alarm/Alerts are vibrations and a beep, or a series of beeps, based on the Alarm or Alert. Beeps and vibrations are preprogrammed into the receiver, and unlike the smart device, the volume can’t be changed.  In Chapter 12 you’ll learn how to adjust the volume and intensity of your Alarm/Alerts. The following is a table of the receiver’s default beep and vibration patterns. If you clear the Alert’s initial vibration, you won’t get any beeps or sounds unless you’ve turned on the Repeat Alert. In the next section, you’ll learn how to clear the Alarm/Alerts. Urgent Low Glucose Alarm What you see Beeps and vibration  Initial Default Alert:  Vibrates 4 times. After 5 Minutes: Vibrates/beeps 4 times every 5 minutes until cleared or sensor glucose readings go above Alarm level. After 30 Minutes: After clearing Alarm, continues to notify if sensor glucose readings remain at or below Alarm level. Low/High Glucose Alerts What you see Beeps and vibration PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 223   Initial Default Alert: Vibrates 3 times. After 5 Minutes: Vibrates/beeps 3 times every 5 minutes until cleared. Trend screen will continue to reflect Alert until sensor glucose readings go above Alert level.   Initial Default Alert: Vibrates 2 times. After 5 Minutes: Vibrates/beeps 2 times every 5 minutes until cleared. Trend screen will continue to reflect Alert until sensor glucose readings go below Alert level. Rise Rate/Fall Rate Alerts What you see Beeps and vibration PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 224   Initial Default Alert: None/Off. After Setting Change: Vibrates 2 times, 2 sounds. After 5 Minutes: Vibrates/beeps 2 times every 5 minutes until cleared or sensor glucose reading drops below Alert level.   Initial Default Alert: None/Off. After Setting Change: Vibrates 3 times. After 5 Minutes: Vibrates/beeps 3 times every 5 minutes until cleared or sensor glucose reading rises above Alert level. Low Repeat/High Repeat What you see Beeps and vibration PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 225  Initial Default Alert: None/Off. After Setting Change: Vibrates 3 times. After 5 Minutes: Vibrates/beeps 3 times every 5 minutes until cleared. Will re-Alert if sensor glucose readings drop at or below 55 mg/dL.  Initial Default Alert: None/Off. After Setting Change: Vibrates 2 times. After 5 Minutes: Vibrates/beeps 2 times every 5 minutes until cleared. Signal Loss Alert What you see Beeps and vibration PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 226  Initial Default Alert: On. After Setting Change: Vibrates 1 time. After 5 Minutes: Vibrates/beeps 1 time every 5 minutes for a total of 6 times if not cleared. After 6 times it will not Alert again. 11.7 Clearing Alarm/Alerts Alerts require you to acknowledge and clear them. How this is done depends on your display device. If using both display devices, you’ll need to clear each separately.  Due to its medical importance, the Alarm is more persistent than an Alert. Even after acknowledging and clearing an Alarm, if your sensor’s glucose readings remain at or below 55 mg/dL, the Alarm will sound every 30 minutes until readings are above 55 mg/dL. Clearing Your Smart Device Device What you see What it means Smart Device:  Lock Screen  Slide Alarm or Alert to access app. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 227 Smart Device: In App  Tap OK to accept Alarm or Alert. Clearing Your Receiver What you see What you do  Press Select. Once an Alert is cleared, you won’t receive the same Alert unless you hit the Alert’s target range again. Your Alarm will repeat even after clearing if your glucose levels do not return to your target range. Summary Now You Can: • Define an Alarm  • Define an Alert • Identify the different types of Alerts • Describe the difference between an Alarm and an Alert • Recognize different Alarm/Alert notifications and sounds PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Sensor Glucose Alarm and Alerts 228 • Determine if signal loss is preventing you from getting an Alarm/Alert • Describe recommended app settings  • Successfully clear an Alert on o App o Receiver What’s Next? Up to now, you have learned about the Alarm or Alert default settings. But what do you do if you want to decrease the High Glucose Alert setting, or you want to continue getting a Low Glucose Alert if your glucose levels don’t improve, even though you cleared the message? How do you make your Alarm/Alerts fit your needs?  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 229 Chapter 12 Next Steps: On the Go With G5x: Customizing Your Alarm and Alerts 12.1 Introduction The receiver and app come with default glucose Alert level settings, but perhaps they don’t reflect the glucose level that works best for you.  Perhaps you’re in a meeting and can only clear an Alert, yet want to make sure your Alert repeats, or continues, until you’re able to take corrective measures. Maybe you’d like to get a Rising/Falling glucose Alert, but their settings are off by default. How do you turn them on? In this chapter, you’ll learn how to personalize your Alarm and Alerts tones and glucose levels. After this chapter you will be able to:  • Customize your glucose trend Low/High Glucose Alert notifications o App o Receiver • Adjust Alarm sound notification • Use receiver’s Advanced Alerts o Low/High Repeat  o Rise/Fall Alerts o Signal Loss Each display device has customization options; however, the setup flow is different. Before making any changes to your Alert levels, talk with your healthcare professional. First, let’s take a look at personalizing your app Alarm and Alerts, and then we’ll review the same process for the receiver. 12.2 Safety Statement PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 230  Precaution Do:  When using both a receiver and a smart device, you must set your settings separately in each. Why: Settings are specific to each display device and don’t carry over to other devices. If you set up one device and then use another device with different settings, you might not get an Alarm or Alerts. Consequences: You may miss a severe low or high glucose event.  Precaution Do: After connecting any accessories, make sure that the smart device settings allow you to continue receiving Alarm or Alerts on the smart device. Why: Using an accessory device (like a smart watch) might override your smart device sounds. Consequences: Alarm or Alerts might vibrate or be heard on the accessory instead of your smart device, causing you to miss severe low or high glucose event.  12.3 Changing Alarm and Alerts App Screen Overview The Alerts Main Menu lists all customizable Alarm and Alerts and their current settings. Part of your initial setup included setting your Low/High Glucose Alerts. In this chapter, you’ll learn how to change them. Before learning how to change your settings, let’s review the app’s Alerts Main Menu screen.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 231         Customizing Alerts: App Alarm/Alerts Screen Overview Step What you see What it means What you do 1  Access Main Menu. Tap Main Menu icon.  Step What you see What it means What you do PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 232 Step What you see What it means What you do 2  Access Alerts Main Menu. Tap Alerts. 3  All customizable Alarm and Alerts. Current Alert settings. All Alerts have: • On/Off switch • Notify me options • Sound options Tap Alarm/Alert you want to change.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 233 Step What you see What it means What you do 4  “?” explains: • Each Alarm/Alert • Message options • Recommended settings Tap “?” for Alarm/Alert information. 5  Urgent Low Glucose Alarm: • Preset at 55 mg/dL and cannot be changed • Repeat preset at 30 minutes and can’t be changed • Sound is the only change option Tap Sound to change sound. Steps to Customize App Alarm/Alerts PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 234 Although the results will vary depending on the Alarm or Alert you are customizing, the steps to change your Alerts are the same: From app’s Main Menu: 1. Tap Alerts. 2. Tap the Alert you want. a. Tap On or Off switch to turn on desired Alerts. 3. Tap Notify me. a. Change the Alert glucose level (mg/dL). i. Scroll selection wheel, find your desired Alert level. ii. Tap to highlight. iii. Tap Save. 4. Tap Repeat. a. Change the amount of time you want between your High/Low Glucose Alerts if your sensor glucose readings continue to be low or high. i. Scroll selection wheel, find your desired Alert level. ii. Tap to highlight. iii. Tap Save. 5. Tap Sound. a. Assign a different sound to each Alarm or Alert. i. Scroll selection wheel, find your desired sound. ii. Tap to highlight. iii. Tap back arrow. In this following example, we’ll change the High Alert level from 200 mg/dL to 190 mg/dL, repeating every hour if you continue to stay high, with a Door Bell sound. Customizing Alerts: App Step What you see What it means What you do Access Alerts Main Menu 1  Access Main Menu. Tap Main Menu icon. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 235 Step What you see What it means What you do 2   Access Alerts Main Menu. Tap Alerts.  Changing an Alert PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 236 3  Access High Alert settings (mg/dL). Tap High mg/dL. 4  Shows High Alert options and current settings.  Check High Alert is On. • On - Orange • Off - Gray  Changing an Alert PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 237 5  Won’t get Alerts if Off. If Off:  Slide to On. • On - Orange • Off - Gray 6  Change High Alert (mg/dL). Tap Notify Me Above.  Changing an Alert PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 238 7  Change glucose level from current level (mg/dL).  Scroll selection wheel. Stop at 190 mg/dL. 8  Saves new High Alert glucose level (mg/dL). Returns to High Glucose Alert screen options. Notify Me Above set at 190 mg/dL. Tap Save.  Changing an Alert PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 239 9  Changes how often your High Alert repeats after initial Alert and confirmation. Repeats only if you are above your high glucose level. Tap Repeat. 10  Change the current repeat setting. Can select in 5-minute steps (range 15 minutes-4 hours). Scroll selection wheel. Stop at 1 hour.  Changing an Alert PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 240 11  Saves your new repeat timing. Returns to High Glucose Alert screen options. Repeat shows how often you’ll get notified. Tap Save. 12  Customize Alert sound. Tap Sound.  Changing an Alert PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 241 13  Change current sound setting. Tap Door Bell. Tap Sound again to hear sound sample. 14  Saves your new Alert sound. Returns to High Glucose Alert Menu. Tap back arrow.  Changing an Alert PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 242 15  Return to Main Menu. Tap “X”. 16  Return to trend screen. Tap Menu icon Or Swipe right. Any changes to the app will not carry over to the receiver. If using both, make the same changes in the receiver you made in your smart device. If you don’t, you may miss an Alarm or Alert. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 243 12.4 Changing Receiver Alarm and Alerts You’ll notice a flow difference between the app and the receiver when personalizing your Alarm/Alerts. With the app, all Alert adjustments are made from one screen, whereas in the receiver, you make changes in different screens. Unlike the app, you change your receiver’s tones (known as Profiles) through a number of different screens in the Profiles menu. Profiles Profiles determine the sound and volume of your Alarm and Alerts. As mentioned in the previous chapter, the receiver uses a series of beeps/vibrations for an Alarm or Alert. The receiver doesn’t have the same variety of tones as the app; however, you can adjust their volume. While the receiver doesn’t have a silent mode, selecting Vibrate will replace audible beeps with quiet vibrations. The only exception is the Alarm: the Urgent Low Glucose Alarm can’t be turned off. Changes made in Profiles are applied to all of the receiver’s Alarm/Alerts. If you choose Soft (see next table), all Alerts are in Soft mode. In Chapter 11, you learned how many beeps each Alarm/Alert has. Normal is the default setting for your receiver sound Profiles. Attentive uses a rising or falling melody instead of beeps. The receiver first vibrates when sending you an Alarm or Alert. If you clear the Alarm/Alert at the first vibration by pressing the Select button on your navigation wheel, you won’t get any Alarm/Alert tones. If you would like to continue to get your Alarm or Alert after clearing, later in this chapter you’ll learn about setting up Repeat Alerts. HypoRepeat is very similar to the Normal Profile, but keeps repeating the Urgent Low Glucose Alarm every 5 seconds until your sensor glucose value rises above 55 mg/dL or you confirm by pressing the Select button. The next table lists the different sound Profiles, starting with the quietest, working its way up to the loudest. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 244 Alarm/Alert Sound Profiles: Receiver Icon Profile name Notification description  Vibrate Vibration only. Only sound is your receiver vibrating. Vibrate is not available for the Urgent Low Glucose Alarm.  Soft Lower volume beeps.  Normal Medium volume beeps. Default Profile.  Attentive No beeps. Rising melody for High and Rising Alerts Dropping melody for Low and Falling Alerts  HypoRepeat Medium volume beeps. Urgent Low Glucose Alarm only. Repeats Urgent Low Alarm every 5 seconds until sensor glucose reading rises above 55 mg/dL or is confirmed.  Try It Sample Profile setting before selecting. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 245 After choosing your sound Profile, changing it is just a few steps away! Change your Profile throughout the day depending on what lies ahead: In a meeting? Select Vibrate. Going to a ball game after work? Select Attentive. The next table shows how to change a sound Profile, then sample how it sounds. Customizing Sound Profile: Receiver Step What you see What it means What you do 1  Go to Main Menu. Press Select. 2  Access second Main Menu screen. Press Down Arrow. Profiles on second screen. 3  Profiles adjusts volume of Alarm/Alerts. Press Up/Down Arrow. Stop at Profiles. Press Select. 4  Choose sound Profile.  Check mark shows current Profile.  Press Up/Down Arrow. Stop at desired Profile. Press Select. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 246 Step What you see What it means What you do 5  Hear selected Profile. To sample sound: Press Down Arrow. Stop at Try It. Press Select to play the sound. To exit Profiles: Press Left Arrow to Main Menu. 6 N/A Repeat as needed. Repeat steps 2-5 to change Profile. To exit Profiles:  Press Left Arrow to Main Menu. Profiles allow you to change your Alarm and Alerts tones. The Alerts menu gives you options for personalizing your glucose level Alerts, repeating Alerts, turning on your Rise/Fall Alerts, and turning on your Signal Loss Alert. Alerts Main Menu Low/High Alert option lets you adjust your low/high glucose Alert level (mg/dL). Advanced gives you options to turn on Low/High Repeat, Rise/Fall Alerts, and Signal Loss Alert. Low/High Repeat In the previous chapter, you learned clearing an Alert stops it from repeating. If you want to continue to be re-Alerted until your glucose levels are back in your target range, turn on the Repeat option.  Rise/Fall Rate PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 247 Your trend screen provides visual cues letting you know your sensor glucose readings are falling or rising rapidly.  Constantly looking at your screen may not be practical. You can customize your Rise/Fall Alert with vibrations or beeps letting you know when your glucose is rising or falling (2 mg/dL/min or 30 mg/dL up or down in 15 minutes) or rising or falling rapidly (3 or more mg/dL/min or 45 mg/dL or more up or down in 15 minutes). The default setting for Repeat and Rise/Fall Rate is Off. It’s important you discuss your Alert settings with your healthcare professional. Signal Loss Signal Loss Alert tells you when your transmitter and receiver aren’t communicating. Set the Signal Loss Alert and get notified if your sensor glucose readings have stopped due to a signal loss anywhere from 20 to 200 minutes.  The default setting for Signal Loss is On.  Steps to Customize Receiver Alarm/Alerts Using the same example from changing your app Alerts, let’s change the receiver’s High Alert notification level from 200 mg/dL to 190 mg/dL, repeating every 60 minutes. Follow the same steps turning on the Rise/Fall Alerts, and adjusting your Low Alerts. Customizing Alerts: Receiver Step What you see What it means What you do Change High Alert Level PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 248 Step What you see What it means What you do 1  Go to Main Menu. Press Select. 2  Alerts option from the Main Menu.  Enter Alerts menu option. Press Down Arrow. Stop at Alerts.  Press Select. 3  Alerts option menu. Lists different Alerts: High/Low/Advanced (Repeat, Rise/Fall, Signal Loss) Alerts. Press Up/Down Arrow. Stop at High Alert. Press Select.  Change High Alert Level 4  Alert’s current settings. Change your current High Alert level. Press Down Arrow. Stop at Level. Press Select. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 249 5  Current setting. Use Up/Down arrows to change your High Alert level (mg/dL). Press Down Arrow. Stop at 190 mg/dL. 6  Saves new High Alert level. Return to Alerts Menu. Press Select. To exit: Press Left Arrow. Turn On Repeat 7  Alerts Menu. Choose Advanced to get to Repeat Alert. Press Down Arrow. Stop at Advanced.  Turn On Repeat 8  Enter Advanced Alert options. Press Select on Advanced. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 250 9  Main Advanced screen. Set Repeat Alerts. Turn on Rise/Fall Rate Alerts. Arrow to High Repeat. Press Select. 10  Initial screen shows current repeat minutes. Change time frame in 5-minute increments. Press Up/Down Arrow. Stop at 60 minutes. 11  Changed Repeat time for High Alert. Press Select. 12  Change completed. Return to Alerts Menu. To exit: Press Left Arrow.  It doesn’t matter which device you first use to customize your Alarm/Alert settings; the key is to make sure you make the same changes in both or you may miss an Alarm or Alert. Summary Now You Can: PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With G5x: Customizing Your Alarm and Alerts 251 • Customize your glucose trend Low/High Alerts in  o App o Receiver • Adjust Alarm Profiles  • Set up receiver’s Advanced Alerts o Low/High Repeat  o Rise/Fall Rate o Signal Loss What’s Next? Believe it or not, you are becoming a pro at using your G5x! You’ve set up the app and receiver, started a session, calibrated, followed your glucose trends, paid attention to your Alarm/Alerts notifications, and ended a session! The next chapters begin our fourth part of the user guide: information you need to know, but unlike the previous chapters, typically not part of your day-to-day G5x experience. The next part, Part 4: Everything Else G5x, reviews the technical specifications, the warranty, how to take care of the G5x components, going through security when traveling, contacting the Help Desk, Troubleshooting information, and symbols on system components and packages.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Warranty: The Fine Print 252 4 EVERYTHING ELSE G5x   • Warranty • G5x Maintenance • Travel Tips • Customer Service Contacts • Technical Information • Troubleshooting • Symbols on Package Labels    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Warranty: The Fine Print 253 Chapter 13 Everything Else G5x: Warranty: The Fine Print 13.1 Introduction  Sometimes stuff happens. Dexcom has you covered!  The following is our warranty information outlining what we do cover, what we don’t, and for how long. First the receiver’s limited warranty information, then the transmitter’s limited warranty information.  13.2 Receiver Warranty Information  G5x’s Limited Warranty What’s Covered and for How Long? Dexcom, Inc. (“Dexcom”) provides a limited warranty to the original purchaser (“you” or “Purchaser”) that the Dexcom receiver (the “receiver”) is free from defects in material and workmanship under normal use (“Limited Warranty”) for the period starting from the shipment date and continuing for a year following the shipment date (“Warranty Period”): Dexcom receiver: 1 year from shipment date NOTE: If you received this receiver as a replacement for an in-warranty receiver, the Limited Warranty for the original receiver shall continue for the Warranty Period on the original receiver, but the replacement is not subject to any other warranty. What’s Not Covered? This Limited Warranty is based on the Purchaser properly using the CGM system in accordance with the documentation provided by Dexcom. You are not permitted to use the CGM system otherwise. You understand that misusing the CGM system, improperly accessing it or the information it PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Warranty: The Fine Print 254 processes and transmits, “jailbreaking” your CGM system or cell phone, and taking other unauthorized actions may put you at risk, cause the CGM system to malfunction, is not permitted and voids your Limited Warranty. This Limited Warranty does not cover:  1. Defects or damage resulting from accident, misuse, abuse, neglect, unusual physical, electrical or electromechanical stress, modification of any part of the product, or cosmetic damage. 2. Equipment with the ID number removed or made illegible. 3. All surfaces and other externally exposed parts that are scratched or damaged due to normal use. 4. Malfunctions resulting from the use of the receiver in conjunction with accessories, ancillary products, and peripheral equipment, whether hardware or software, not furnished or approved by Dexcom. 5. Defects or damage from improper testing, operation, maintenance, installation, or adjustment. 6. Installation, maintenance, and service of products or services other than the CGM system (which may be subject to a separate limited warranty), whether provided by Dexcom or any other party; this includes your cell phone or smart device and your connection to the Internet. 7. Equipment which has been taken apart physically or which has had any of its software accessed in any unauthorized manner. 8. Water damage to the receiver. a. Receiver is not water resistant. b. Do not get the receiver wet at any time. Dexcom’s Obligations Under the Limited Warranty During the Warranty Period, Dexcom will replace, without charge to purchaser, any defective G5 Mobile receiver.  To return, you must send the receiver to an authorized Dexcom Technical Support Department. Make sure you package the receiver adequately for shipping.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Warranty: The Fine Print 255 The return package needs to include: 1. Receiver 2. Sales receipt or comparable substitute proof of sale showing the date of purchase  3. Receiver’s serial number  4. Seller’s name and address Call Dexcom Technical Support Department for delivery information help: • Toll free: 1.888.738.3646 • Toll call: 1.858.200.0200 Upon receipt, Dexcom will replace the defective receiver.  If Dexcom determines the receiver isn’t covered by this Limited Warranty, Purchaser must pay all shipping charges for the receiver’s return by Dexcom.  Limits on Dexcom’s Warranty and Liability Obligations The Limited Warranty described above is the exclusive warranty for the receiver, and in lieu of all other warranties, expressed or implied, either in fact or by operation of law, statutory or otherwise. Dexcom expressly excludes and disclaims all other warranties, including without limitation any warranty of merchantability, fitness for a particular purpose, or non-infringement, except to the extent prohibited by applicable law.  Dexcom shall not be liable for any special, incidental, consequential, or indirect damages, however caused, and on any theory of liability, arising in any way out of the sale, use, misuse, or inability to use, any G5x or any feature or service provided by Dexcom for use with the G5x.  These limits on Dexcom’s warranty and liability obligations apply even if Dexcom, or its agent, has been advised of such damages and notwithstanding any failure of essential purpose of this Limited Warranty and the limited remedy provided by Dexcom. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Warranty: The Fine Print 256 This Limited Warranty is only provided to the original Purchaser and can’t be transferred to anyone else, and states Purchaser’s exclusive remedy. If any portion of this Limited Warranty is illegal or unenforceable by reason of any law, such partial illegality or enforceability shall not affect the enforceability of the remainder of this Limited Warranty. This Limited Warranty will be enforced to the maximum extent permitted by law. 13.3 Transmitter Warranty Information  G5x Transmitter Limited Warranty What’s Covered and for How Long? Dexcom, Inc. (“Dexcom”) provides a limited warranty to the original purchaser that the G5x transmitter is free from defects in material and workmanship under normal use for the period commencing on the date of first use by the original purchaser (the “Date of First Use”) and expiring three (3) months thereafter; provided, that, the Date of First use occurs within five (5) months of the date of shipment (or disbursement) of the transmitter to the original purchaser. NOTE: If you received this transmitter as a replacement for an in-warranty transmitter, the Limited Warranty for the original transmitter shall continue for the Warranty Period on the original transmitter, but the replacement is not subject to any other warranty. What’s Not Covered? This Limited Warranty is based on the Purchaser properly using the CGM system in a timely manner and in accordance with the documentation provided by Dexcom. You are not permitted to use the CGM system otherwise. You understand that misusing the CGM system, improperly accessing it or the information it processes and transmits, “jailbreaking” your CGM system or cell phone, and taking other unauthorized actions may put you at risk, cause the CGM system to malfunction, is not permitted and voids your Limited Warranty.  This Limited Warranty does not cover:  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Warranty: The Fine Print 257 1. Defects or damage resulting from accident, misuse, abuse, neglect, unusual physical, electrical or electromechanical stress, modification of any part of the product, or cosmetic damage. 2. Equipment with the ID number removed or made illegible. 3. All surfaces and other externally exposed parts that are scratched or damaged due to normal use. 4. Malfunctions resulting from the use of the transmitter in conjunction with accessories, ancillary products, and peripheral equipment, whether hardware or software, not furnished or approved by Dexcom. 5. Defects or damage from improper testing, operation, maintenance, installation, or adjustment. 6. Installation, maintenance, and service of products or services other than the CGM system (which may be subject to a separate limited warranty), whether provided by Dexcom or any other party; this includes your cell phone or smart device and your connection to the Internet. 7. Equipment which has been taken apart physically or which has had any of its software accessed in any unauthorized manner. 8. Water damage to transmitter. a. Beyond specifications listed in G5 Mobile’s user guide. b. Your options to get the user guide: i. Download or view: dexcom.com/guides ii. Online request form to receive free printed copy: dexcom.com/guides iii. Request a free copy by mail iv. Request a free copy by phone: Toll free: 1.888.738.3646  Toll call: 1.858.200.0200 v. Located on dexcom.com. 13.4 Dexcom’s Obligations Under the Limited Warranty During the Warranty Period, Dexcom will replace, without charge to purchaser, any defective G5x transmitter.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Warranty: The Fine Print 258 To return, you must send the transmitter to an authorized Dexcom Technical Support Department. Make sure you package the transmitter adequately for shipping. The return package needs to include: 1. Transmitter 2. Sales receipt or comparable substitute proof of sale showing the date of purchase  3. Transmitter’s serial number  4. Seller’s name and address Call Dexcom Technical Support Department for delivery information or help: • Toll free: 1.888.738.3646 • Toll call: 1.858.200.0200  Upon receipt, Dexcom will replace the defective transmitter.  If Dexcom determines this Limited Warranty doesn’t cover the transmitter, Purchaser must pay all shipping charges for the transmitter’s return by Dexcom.  Limits on Dexcom’s Warranty and Liability Obligations The Limited Warranty described above is the exclusive warranty for the transmitter, and in lieu of all other warranties, expressed or implied, either in fact or by operations of law, statutory or otherwise.  Dexcom expressly excludes and disclaims all other warranties, including without limitation any warranty merchantability, fitness for a particular purpose, or non-infringement, except to the extent prohibited by applicable law.  Dexcom shall not be liable for any special, incidental, consequential, or indirect damages, however caused, and on any theory of liability, arising in any way out of the sale, use, misuse, or inability to use, any G5x or any feature or service provided by Dexcom for use with the G5x.  These limits on Dexcom’s warranty and liability obligations apply even if Dexcom, or its agent, has been advised of such damages and notwithstanding any failure of essential purpose of this Limited Warranty and the limited remedy provided by Dexcom. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Warranty: The Fine Print 259 This Limited Warranty is only provided to the original Purchaser and can’t be transferred to anyone else, and states Purchaser’s exclusive remedy. If any portion of this Limited Warranty is illegal or unenforceable by reason of any law, such partial illegality or enforceability shall not affect the enforceability of the remainder of this Limited Warranty. This Limited Warranty will be enforced to the maximum extent permitted by law.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide How to Take Care of Your Dexcom G5x Mobile CGM System 260 Chapter 14 Everything Else G5x: How to Take Care of Your G5x 14.1 Introduction  There are not a lot of moving parts in the G5x, so maintenance is relatively simple:  • Keep it clean • Keep display device(s) dry and protected • Use accessory parts, like the USB cable, etc., included with the system • Store according to each piece’s instructions This chapter covers only Dexcom parts (sensor, transmitter, and receiver). Follow the manufacturer’s instructions when caring for your smart device. After this chapter, you will be able to:  1. Demonstrate proper maintenance  a. Sensor applicator b. Transmitter c. Receiver d. Receiver battery e. Accessories 2. Identify the best storage methods a. Sensor applicator b. Transmitter c. Receiver 3. Check app and receiver information 4. Safely dispose of system components a. Sensor b. Transmitter c. ReceiverX PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide How to Take Care of Your Dexcom G5x Mobile CGM System 261 14.2 Safety Statements Following are some important Warnings and Precautions to review. This information helps you take care of your system so it can take care of you.  Warning Do:  Inspect your transmitter. Don’t: Use your transmitter if it is damaged or cracked in any way. Why: Damaged components could create an electrical safety hazard or malfunction. Consequences: Electrical safety hazard or malfunction could cause electrical shocks.   Warning. Don’t: Use your receiver if it is damaged or cracked in any way. Why: Damaged components could create an electrical safety hazard or malfunction. Consequences: Electrical safety hazards or malfunctions could cause electrical shocks.  Precaution Don’t: Never get dirt or water in the receiver’s USB port or submerge in water. Why: If dirt or water gets into the USB port, the receiver could become damaged and stop displaying readings or providing Alerts.  Consequences: You might miss a severe low or high glucose event. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide How to Take Care of Your Dexcom G5x Mobile CGM System 262  Precaution Don’t: Use expired sensors. Before inserting, always check the package label for the expiration date using the YYYY-MM-DD format.  Why; If past the expiration date, the sensor glucose readings might not be accurate. Consequences: Missing severe low or high glucose event.  Precaution Don’t: Share your transmitter with another person. Why: The system is a prescription-only medical device and is meant, or indicated, for your use only.  Consequences: Your transmitter is tied to your readings. If used by someone else, your reports, Alarm and Alerts, etc., would be wrong, resulting in you missing a severe low or high glucose event.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide How to Take Care of Your Dexcom G5x Mobile CGM System 263 Precaution Do: If your receiver gets wet or dropped, make sure the speaker and vibrations still work.  To check, either plug it in, turn it on, or go to the Profiles menu and select Try It. If it doesn’t vibrate and beep, contact Technical Support.   Why: If your receiver gets wet or dropped, the speaker and vibrations may not work.  Consequences: If the vibration motor and/or speaker on your receiver aren’t functioning properly you may miss a severe low or high Alarm/Alert. Use the app on your smart device until this issue is resolved . 14.3 Basic Maintenance   14.2 Basic Maintenance   Sensor Applicator 1. Keep in sterile package until ready for use. 2. Check package label for expiration date. a. Expiration date format is YYYY-MM-DD (year-month-day) format. b. Don’t use if past expiration date. i. May provide inaccurate sensor glucose readings. ii. May be unsterile. Transmitter 1. Keep in box until ready for use. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide How to Take Care of Your Dexcom G5x Mobile CGM System 264 a. Check transmitter and don’t use if damaged. 2. Transmitter is reusable, but only by the same person. a. Never share transmitter with anyone. 3. Between uses, clean outside of the transmitter with damp cloth or alcohol wipes. Let dry before use or storage. 4. When not in use: a. Protect transmitter by returning it to its packaging or another safe place. b. Store between 32° F-113° F. Receiver 1. Check receiver casing; if it’s cracked or damaged, don’t use. Do not open it. There are no serviceable parts inside. a. May get an electric shock. 2. Keep receiver dry—it is only splash resistant. a. Don’t submerge in liquid. b. Don’t spill fluids on receiver. 3. Keep battery charged. a. Only use Dexcom USB charging/download cable. 4. Keep the micro USB port cover closed if not using USB cable. a. Prevents fluid from getting inside receiver. Charging Receiver’s Battery The receiver’s status bar lets you see its battery level and notifications you when the battery is getting low. While the receiver is being charged, you will continue to get your sensor glucose readings if the transmitter and receiver are within 20 feet of each other. Each charge lasts approximately three days. If your receiver’s battery was drained, after charging, you may need to reset its time and date. If this is required, the system tells you to reset and takes you to the time/date setting screens. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide How to Take Care of Your Dexcom G5x Mobile CGM System 265 Charging Receiver Battery Step What you see What it means What you do 1    Low Battery Charge your battery. 2   Micro USB Port Open USB port door. Plug USB cable into port for recharging. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide How to Take Care of Your Dexcom G5x Mobile CGM System 266 Step What you see What it means What you do 3  Micro USB Cable Plug into receiver to charge battery. Don’t plug into a computer port to charge. Don’t use an external USB hub; it doesn’t provide enough power to charge battery. Battery can only be charged using the adapter/wall charger. Charge battery before each new sensor session. 4  Wall Charger Plug USB cable into adapter/wall charger. Plug wall charger into an electrical outlet to charge receiver’s battery. Don’t block access to the charger. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide How to Take Care of Your Dexcom G5x Mobile CGM System 267 Step What you see What it means What you do 5    Battery Charging Keep charging until battery icon is solid. 6  Battery Charged Disconnect wall charger from outlet when fully charged. 7   USB Port Door Remove USB cable from receiver. Close USB port door after removing USB cable to keep receiver clean and dry. Accessories 1. Only use Dexcom-supplied parts (including cable and charger). a. Use of non-Dexcom supplied parts may affect safety and performance. 2. Insert cable only as directed. a. Do not force cable in place. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide How to Take Care of Your Dexcom G5x Mobile CGM System 268 3. Look at cable for signs of wear and tear. Do not use if worn or damaged. There is no repair service available for any G5x parts.  If you experience problems, report the issue to Technical Support (available 24/7) at: • TechSupport@dexcom.com • Toll free: 1.888.738.3646 • Toll call: 1.858.200.0200 14.4 Storage Storing your G5x correctly helps prevent system failures.  Sensor Applicator 1. Keep the sensor applicator in its sterile packaging until you are ready to use it. 2. Store at temperatures between 36° F-86° F. a. Storing outside of this range may cause inaccurate sensor glucose readings. b. May store in refrigerator if it’s within this temperature range. c. Sensors should not be stored in freezer. 3. Store at humidity levels between 10%-90% relative humidity. Transmitter 1. Keep transmitter protected when not in use. 2. Store at temperatures between 32° F-113° F. 3. Store at humidity levels between 10%-95% relative humidity. Receiver 1. Keep receiver protected when not in use. 2. Fully charge the battery before storing for over 3 months. 3. Store at temperatures between 32° F-104° F. 4. Store at humidity levels between 10%-95% relative humidity. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide How to Take Care of Your Dexcom G5x Mobile CGM System 269 14.5 Checking app and Receiver Information You can check your app or receiver for information about your CGM system at any time. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide How to Take Care of Your Dexcom G5x Mobile CGM System 270 CHECKING YOUR APP & RECEIVER SOFTWARE VERSION You can check your app or receiver for information about your CGM system at any time. Receiver     1. From the Settings menu, press Up or Down arrows to scroll to “Device Info.” 2. Press Select. Information about your sensor session and system will show App     1. From Main Menu, tap Settings. 2. Tap Device Info. Available Information • Insertion Time • Last Calibration • Transmitter Battery • Transmitter Serial Number • Part Number • Part Revision • Software Number 14.5 System Disposal PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide How to Take Care of Your Dexcom G5x Mobile CGM System 271 Different municipalities have different requirements when throwing away electronics (receiver and transmitter) and parts that have come in contact with blood or other bodily fluids (sensor). Consult your area’s local waste management authorities for proper disposal instructions.  Taking care of your G5x is pretty easy. In the next chapter, “On the Go With G5x: Getting Through Security” you’ll learn how simple it is to travel the world with your G5x!  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With Dexcom G5x Mobile CGM System: Getting Through Security 272 Chapter 15 Everything Else G5x: On the Go With G5x: Getting Through Security 15.1 Introduction  G5x can be a great travel companion; you can go through metal detectors, be handwanded, and even keep your receiver on during your flight. This chapter covers only the G5x. It doesn’t cover steps you need to take when traveling with your smart device. See your smart device’s instructions for use to learn how to travel with it. After this chapter, you will be able to: • Explain proper procedure if you prefer a full-body pat-down • Describe steps needed for a TSA officer to inspect G5x components • Identify when your display device(s) can be on during a flight • Contact TSA directly with your security questions 15.2 Safety Statement  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With Dexcom G5x Mobile CGM System: Getting Through Security 273 Precaution Don’t: Place any part of the G5x in the baggage x-ray machine or body scanner.  Do: Ask for visual inspection instead: • Baggage x-ray machine: Instead of putting any part of your G5 Mobile through the baggage x-ray, ask the TSA officer to visually inspect it.  • Body scanner: When you are wearing your G5 Mobile, request hand-wanding or full-body pat-down and visual inspection instead of going through the Advanced Imaging Technology (AIT) body scanner. (AIT is also called millimeter wave scanner.)  Why: The system has not been tested in x-rays or AIT body scanners, and it is unknown if exposure to x-rays or AIT body scanners can affect the system performance. It is safe to wear the system through the walk-through metal detector or hand-wanding. If you are unsure of whether the airport scanner is a metal detector, an AIT body scanner or an x-ray, ask the TSA officer or request hand-wanding or full body pat-down. Consequences: Missing a severe low (hypoglycemia) or high (hyperglycemia) glucose event. 15.3 Going Through Security Walk-Through Metal Detectors Transmitter and Sensor No worries about wearing your transmitter and sensor when going through security.  Go through walk-in metal detectors or, if you prefer, be handwanded without worrying about damaging your transmitter or sensor. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With Dexcom G5x Mobile CGM System: Getting Through Security 274 If you’re concerned or uncomfortable about walking through the metal detector, the Transportation Security Administration (TSA) requests you tell the Security Officer that you’re wearing a continuous glucose monitor and want a full-body pat-down with a visual inspection of your sensor and transmitter.  Let the Security Officer know the sensor can’t be removed because it’s inserted under the skin. X-Ray Machines Receiver, Extra Sensors Don’t put your components through x-ray machines. Before your screening process begins, ask the TSA Officer to perform a visual inspection of the receiver and your extra sensors. Place all components in a separate bag before handing over to the Security Officer.  For other medical supplies, such as medications, meters, and strips, check manufacturer’s instructions or the TSA website. Body Scanners  Use of advanced imaging technology (AIT) body scanners, like millimeter wave scanners, has not been studied, and we therefore recommend hand-wanding or full-body pat-down and visual inspection in those situations.  In the Plane   To use your smart device, receiver, or both to get sensor glucose information while in the plane: • Smart device: When you switch to airplane mode, keep Bluetooth on • Receiver: Keep receiver on  Contact your airline for their policies.  Technical Information PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 G5x System User Guide On the Go With Dexcom G5x Mobile CGM System: Getting Through Security 275 The G5x System is an M-PED (Medical-Portable Electronic Device) which meets the FAA RTCA/DO-160 edition G section 21, Category M. It can be used on aircraft according to the directions provided by the operator of the aircraft.. Any M-PED that meets this standard in all modes may be used onboard the aircraft without any further testing by the operator.  This device can withstand exposure to common electrostatic discharge (ESD) and electromagnetic interference (EMI). Still Have Questions? Visit the TSA’s website if you have any questions or concerns at tsa.gov. Email: TSA-ContactCenter@tsa.dhs.gov Phone: 1.866.289.9673 PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Need Help? You’re Not Alone! 276 Chapter 16 Everything Else G5x: Need Help? You’re Not Alone! Dexcom has three support teams to help you, each with their own specialty: • Dexcom Technical Support Team • Dexcom Patient Care Team • Dexcom Sales Support Team 16.1 Dexcom Technical Support Team The Dexcom Technical Support Team helps you with all CGM system-related issues as well as software-related issues. They provide replacement units, resolve technical issues and take product complaints. Dexcom Technical Support does not offer medical advice.  By Email Email: TechSupport@dexcom.com  If you prefer to email, to help us help you best, include the following information in your email: • Name of patient • Patient’s date of birth • Description of technical problem • When the problem happened (date and time) • Patient’s address  • Patient’s phone number • Item SKU number and description (for example, name of the device) • Lot number and/or serial number(s) of affected device(s) (for example, sensor) • Your preferred contact method and information so Dexcom can reach PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Need Help? You’re Not Alone! 277 you if needed. For example: by phone 555-555-5555 after 5 PM Pacific Time By Phone Available 24 hours a day, 7 days a week Dexcom Technical Support phone numbers: • Toll free: 1.888.738.3646 • Toll call: 1.858.200.0200 16.2 Dexcom Patient Care Team The Dexcom Patient Care Team is a group of Certified Diabetes Educators (CDE®) and Registered Nurses (RNs) offering you customer care and individualized education services around Dexcom CGM. Your Dexcom Patient Care Team provides education and support throughout your CGM experience, such as: • Initial CGM product training • Ongoing Dexcom product education (for example, how to use a specific feature)  • How to maximize Dexcom CGM use • Dexcom CGM reporting software and features • How to review and understand Dexcom CGM reports     By Email Email: patientcare@dexcom.com PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Need Help? You’re Not Alone! 278 If you prefer to email, to help us help you best, include the following information in your email: • Name of patient • Patient’s date of birth • Contact phone number • Reason for inquiry or education needed For additional Dexcom CGM education, check the Dexcom website: dexcom.com/web-based-education By Phone Available Monday-Friday 5:30 AM-8:00 PM PST (subject to change)  Toll Free: 1.888.738.3646 Toll Call: 1.858.200.0200  16.3 Dexcom Sales Support Team Inside Sales Support Team For help with: • First-time orders • Re-orders • Tracking shipments • Locating a local Dexcom representative By Internet Dexcom online store: dexcom.com/order By Email Email: CustomerService@dexcom.com  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Need Help? You’re Not Alone! 279 By Phone Dexcom Inside Sales Support phone numbers: Toll Free: 1.888.738.3646 Toll Call: 1.858.200.0200 By Fax 1.877.633.9266 16.4 Corporate  Dexcom Website: dexcom.com Dexcom Address: 6340 Sequence Drive San Diego, CA 92121  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 280 Chapter 17 Everything Else G5x: Technical Information 17.1 Device Performance Characteristics NOTE: We recommend that you review the information in this chapter with your healthcare professional to understand how well the G5 Mobile performs. The G5 Mobile (the System) uses a glucose sensor to continuously measure and monitor your glucose levels. The sensor is “calibrated” using a commercially available BG meter. Once calibrated, the System reports glucose readings up to every 5 minutes. The System was evaluated in clinical studies in which System readings were compared to BG values to assess its performance and how well the System readings compared to a laboratory test method that measures BG values. Additionally, subjects performed self-monitoring BG meter tests at home to assess the System performance in a real use environment. Although the performance characteristics of the System are presented in the following, there is no commonly accepted statistical approach for capturing performance of continuous glucose monitors (CGMs), such as the G5 Mobile. Clinical Study Overview The System performance was evaluated in four separate prospective clinical studies. Two studies included adults, and two studies included pediatrics. In the following sections and tables, the studies will be identified as follows: Adult Studies (18 years and older) Original Adult Study: the receiver included software version SW10050  Software 505 Adult Study: the receiver included software version SW10505  Pediatric Studies (2 to 17 years) PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 281 Original Pediatric Study: the receiver included software version SW10050  Software 505 Pediatric Study: the receiver included software version SW10505 The G5 Mobile incorporates the algorithm from software version SW10505 and has a new software number. Overview of Adult Studies The System performance for adults was evaluated in two separate prospective clinical studies: Original Adult Study (software SW10050) and the Software 505 Adult Study (software SW10505). Differences between the studies include the number of subjects enrolled, the number of Systems worn by each participant, the SMBG meter used, and the number of clinic days each subject participated in during the study. An overview of each study is provided here. The Original Adult Study enrolled 72 subjects, and the Software 505 Adult Study enrolled 51 subjects. All subjects had Type 1 or Type 2 diabetes mellitus, and required insulin or oral medication to manage their diabetes. In the Original Adult Study, 83% of subjects had Type 1 diabetes, and 17% of subjects had Type 2 diabetes. In the Software 505 Adult Study, 86% of subjects had Type 1 diabetes, and 14% of subjects had Type 2 diabetes. Both studies included subjects greater than 18 years of age.   Subjects in both studies used the System for seven days. In the Original Adult Study, thirty-six subjects each wore 2 sensors; in the Software 505 Adult Study, all subjects wore 1 sensor only. Throughout the 7-day wear period, the sensor was calibrated with an average of 2 fingersticks per day (approximately once every 12 hours). In the Original Adult Study, subjects used the LifeScan® OneTouch® Ultra®2 meter and in the Software 505 Adult Study, subjects used Bayer’s CONTOUR® NEXT USB meter. In the Original Adult Study, all subjects were evaluated in a controlled clinic environment on all three clinic days: Day 1, Day 4, and Day 7 of the 7-day wear period. In the Software 505 Adult Study, subjects were evaluated in one of the three clinic days so there are fewer data samples than in the Original Adult Study. While using the System in the clinic, subjects had their BG measured every 15 minutes with a reliable laboratory method, the Yellow PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 282 Springs Instrument 2300 STAT Plus™ Glucose Analyzer. This instrument is referred to as the “YSI.” Readings from the System were reported every 5 minutes and paired with YSI values in order to characterize how well the System readings agreed with laboratory standard BG results. The remainder of the study took place at home, and the System performance was also paired with the comparative meter results, referred to as the “SMBG.”  Overview of Pediatric Studies The System performance for children and adolescents was evaluated in two separate prospective clinical studies: the Original Pediatric Study (SW10050) and the Software 505 Pediatric Study (SW10505). Differences between the studies include the number of subjects enrolled, the number of Systems worn by each participant, the SMBG meter used, the length of time subjects were evaluated in a controlled clinic environment and whether or not subjects ages 13-17 had their glucose levels intentionally manipulated during the study. An overview of each study is provided here.  The Original Pediatric Study enrolled 176 subjects, with 16% of subjects younger than 6-years old, and the Software 505 Pediatric Study enrolled 79 subjects, with 20% of subjects younger than 6-years old. All subjects had Type 1 or Type 2 diabetes mellitus and required insulin or oral medication to manage their diabetes. In the Original Pediatric Study, about 99% of subjects had Type 1 diabetes and 1% had Type 2 diabetes. In the Software 505 Pediatric Study, all subjects had Type 1 diabetes. Sensors were inserted in either the abdomen or upper buttocks.  Subjects in all studies used the System for seven days. In the Original Pediatric Study, all subjects wore 2 sensors; in the Software 505 Pediatric Study, all subjects wore 1 sensor only. Throughout the 7-day wear period, the sensors were calibrated with an average of 2 fingersticks per day (approximately once every 12 hours), using self-monitoring BG (SMBG) meter values. The Original Pediatric Study used the LifeScan® OneTouch® Verio® IQ meter; the Software 505 Pediatric Study used Bayer’s CONTOUR® NEXT USB meter. All subjects were evaluated in a controlled clinic environment on Day 1, Day 4, or Day 7 of the 7-day wear period. While using the System in the clinic, subjects provided at least two fingerstick measurements per hour, and PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 283 subjects ages 6-17 also provided venous blood for comparison to a laboratory method, the Yellow Springs Instrument 2300 STAT Plus™ Glucose Analyzer. This instrument is referred to as the “YSI.” In the Original Pediatric Study, subjects’ glucose levels were not intentionally manipulated during this study; in the Software 505 Pediatric Study, subjects ages 13-17 had their glucose levels intentionally manipulated during the clinic session. Readings from the System were reported every 5 minutes and paired with YSI values collected every 15 minutes in order to characterize how well the System readings agreed with laboratory standard BG results. The remainder of the study took place at home, and the System performance was also paired with the comparative meter results, referred to as the “SMBG.”    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 284 Table 1-A. System Agreement to YSI Within CGM Glucose Ranges (Adult) CGM Glucose Range1 (mg/dL) Study2 Number of Paired CGM-YSI Percent Within 15/15%  YSI Percent Within 20/20%  YSI Percent Within 30/30%  YSI Percent Greater than 40/40% YSI Overall Original 9152 71% 82% 92% 3% Software 505 2263 86% 93% 98% 1% 40-60 Original 512 67% 78% 88% 6% Software 505 120 89% 94% 98% 0% 61-80 Original 781 73% 85% 94% 2% Software 505 226 91% 96% 99% 0% 81-180 Original 3853 67% 78% 91% 3% Software 505 738 84% 92% 98% 1% 181-300 Original 2784 72% 84% 93% 4% Software 505 798 86% 93% 98% 1% 301-350 Original 775 82% 91% 97% 2% Software 505 229 86% 94% 98% 1% 351-400 Original 447 74% 84% 91% 5% Software 505 152 80% 92% 97% 0% 1CGM readings are within 40-400 mg/dL, inclusive. 2Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505).    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 285 Table 1-B. System Agreement to YSI Within CGM Glucose Ranges (Pediatric) CGM Glucose Range1 (mg/dL) Study2 Number of Paired CGM-YSI Percent Within 15/15%  YSI Percent Within 20/20%  YSI Percent Within 30/30%  YSI Percent Greater than 40/40% YSI Overall Original 2922 55% 68% 85% 7% Software 505 2262 81% 91% 96% 2% 40-60 Original 19 63% 74% 79% 21% Software 505 86 54% 74% 91% 3% 61-80 Original 76 61% 82% 92% 4% Software 505 142 77% 82% 90% 3% 81-180 Original 1155 56% 69% 84% 6% Software 505 805 78% 88% 97% 1% 181-300 Original 1380 55% 68% 85% 7% Software 505 957 89% 96% 99% 1% 301-350 Original 206 48% 62% 80% 11% Software 505 209 81% 91% 94% 5% 351-400 Original 86 48% 61% 79% 12% Software 505 63 64% 81% 83% 8% 1CGM readings are within 40-400 mg/dL, inclusive. 2Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505).    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 286 Agreement Relative to YSI Agreement between the System and BG values is characterized using paired System and YSI values. The System and YSI results were compared by pairing the YSI BG value to a System glucose reading that occurred immediately after the YSI was collected. The agreement of the System to BG value was assessed by calculating the percentage of System readings that were within 15%, 20%, 30% and greater than 40% of the YSI values. For readings less than or equal to 80 mg/dL the absolute difference in mg/dL between the two glucose results was calculated. For values greater than 80 mg/dL the absolute percent difference (%) from the YSI values was calculated. The percentages of total readings within 15 mg/dL or 15%, 20 mg/dL or 20%, 30 mg/dL or 30% or greater than 40 mg/dL or 40% are provided in Table 1-A and 1-B. The tables are categorized within CGM glucose ranges. When you see a CGM reading on your receiver, this table shows you how likely that reading matches your BG level (measured by YSI in the study). For example, in the SW10505 Adult Study (Table 1-A), the total number of data pairs considered in the analysis was 2263. Of these, 93% of the System readings fall within ± 20 mg/dL of the YSI BG values ≤ 80 mg/dL and within ± 20% of YSI BG values > 80 mg/dL.    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 287 Table 2-A. Number and Percentage of YSI Values When CGM Readings Are “LOW” or “HIGH” (Adult)  YSI mg/dL Total CGM Readings Study1 CGM-YSI Pairs < 55 < 60 < 70 < 80 ≥ 80 “LOW” Original n 66 84 123 142 13 155 Cumulative Percent 42% 54% 79% 92% 8%  Software 505 n 11 16 17 18 0 18 Cumulative Percent 61% 89% 94% 100% 0%    YSI mg/dL Total CGM Readings Study1 CGM-YSI Pairs > 340 > 320 > 280 > 240 ≤ 240 “HIGH” Original n 189 220 238 246 2 248 Cumulative Percent 76% 89% 96% 99% 1%  Software 505 n 40 43 45 45 0 45 Cumulative Percent 89% 96% 100% 100% 0%  1Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505).    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 288 Table 2-B. Number and Percentage of YSI Values When CGM Readings Are “LOW” or “HIGH” (Pediatric)  YSI mg/dL Total CGM Readings Study1 CGM-YSI Pairs < 55 < 60 < 70 < 80 ≥ 80 “LOW” Original n 0 0 0 0 13 13 Cumulative Percent 0% 0% 0% 0% 100%  Software 505 n 3 5 10 15 1 16 Cumulative Percent 19% 31% 63% 94% 6%    YSI mg/dL Total CGM Readings Study1 CGM-YSI Pairs > 340 > 320 > 280 > 240 ≤ 240 “HIGH” Original n 38 51 68 69 1 70 Cumulative Percent 54% 73% 97% 99% 1%  Software 505 n 14 19 22 23 1 24 Cumulative Percent 58% 79% 92% 96% 4%  1Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505). Agreement When CGM Reads “LOW” or “HIGH” The System reports glucose readings between 40 and 400 mg/dL. When the System determines the glucose reading is below 40 mg/dL, it displays “LOW” in the Receiver Status Box. When the System determines that the glucose level is above 400 mg/dL, it displays “HIGH” in the Receiver Status Box. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 289 Because the System does not display glucose values below 40 mg/dL or above 400 mg/dL, the comparisons to the actual BG levels (as determined by the YSI analyzer) when CGM is classified as “LOW” or “HIGH” are included separately in Table 2-A and 2-B. The tables include the numbers and the cumulative percentages when YSI values were less than certain glucose levels (for “LOW”), and when YSI values were greater than certain glucose levels (for “HIGH”). For example, in the Software 505 Adult Study (Table 2-A), when the System displayed “LOW” (18 occasions), 100% (18 out of 18) of the YSI values were less than 80 mg/dL, and 94% (17 out of 18) of the YSI values were less than 70 mg/dL. When the System displayed “HIGH” (45 occasions), 100% (45 out of 45) of the YSI values were greater than 240 mg/dL, and 100% (45 out of 45) of the YSI values were greater than 280 mg/dL.    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 290 Table 3-A. Concurrence of CGM Readings and YSI Values (Original Adult Study) CGM (mg/dL) YSI (mg/dL) Row Percentage of Matched Pairs in Each CGM Glucose Range  < 40 40- 60 61- 80 81-120 121-160 161-200 201-250 251-300 301-350 351- 400 >  400 Number  of Paired  CGM-YSI < 40  6% 48% 37% 7% 1% 0% 0% 0% 0% 0% 0% 155 40-60 4% 49% 36% 11% 1% 0% 0% 0% 0% 0% 0% 512 61-80 0% 22% 51% 24% 1% 0% 0% 0% 0% 0% 0% 781 81-120 0% 2% 17% 66% 13% 1% 0% 0% 0% 0% 0% 1706 121-160 0% 0% 1% 25% 60% 13% 2% 0% 0% 0% 0% 1492 161-200 0% 0% 0% 2% 28% 53% 16% 2% 0% 0% 0% 1240 201-250 0% 0% 0% 0% 3% 21% 51% 21% 3% 1% 0% 1181 251-300 0% 0% 0% 0% 0% 4% 19% 49% 24% 3% 0% 1018 301-350 0% 0% 0% 0% 0% 0% 3% 28% 51% 16% 1% 775 351-400 0% 0% 0% 0% 0% 0% 3% 10% 43% 38% 7% 447 > 400  0% 0% 0% 0% 0% 0% 1% 6% 21% 57% 15% 248     PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 291 Table 3-B. Concurrence of CGM Readings and YSI Values (Software 505 Adult Study) CGM (mg/dL) YSI (mg/dL) Row Percentage of Matched Pairs in Each CGM Glucose Range  < 40 40- 60 61- 80 81-120 121-160 161-200 201-250 251-300 301-350 351- 400 >  400 Number  of Paired  CGM-YSI < 40  6% 83% 11% 0% 0% 0% 0% 0% 0% 0% 0% 18 40-60 2% 74% 22% 3% 0% 0% 0% 0% 0% 0% 0% 120 61-80 0% 19% 68% 13% 0% 0% 0% 0% 0% 0% 0% 226 81-120 0% 0% 19% 72% 8% 1% 0% 0% 0% 0% 0% 347 121-160 0% 0% 0% 17% 72% 11% 0% 0% 0% 0% 0% 246 161-200 0% 0% 0% 0% 25% 59% 16% 0% 0% 0% 0% 286 201-250 0% 0% 0% 0% 0% 16% 70% 13% 1% 0% 0% 376 251-300 0% 0% 0% 0% 0% 2% 16% 61% 14% 7% 0% 281 301-350 0% 0% 0% 0% 0% 0% 2% 28% 59% 10% 1% 229 351-400 0% 0% 0% 0% 0% 0% 0% 4% 47% 45% 5% 152 > 400  0% 0% 0% 0% 0% 0% 0% 0% 20% 38% 42% 45     PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 292 Table 3-C. Concurrence of CGM Readings and YSI Values (Original Pediatric Study) CGM (mg/dL) YSI (mg/dL) Row Percentage of Matched Pairs in Each CGM Glucose Range  < 40 40- 60 61- 80 81-120 121-160 161-200 201-250 251-300 301-350 351- 400 > 400 Number  of Paired  CGM-YSI < 40  0% 0% 0% 54% 31% 15% 0% 0% 0% 0% 0% 13 40-60 0% 21% 58% 16% 5% 0% 0% 0% 0% 0% 0% 19 61-80 0% 21% 45% 30% 4% 0% 0% 0% 0% 0% 0% 76 81-120 0% 1% 20% 66% 12% 1% 0% 0% 0% 0% 0% 338 121-160 0% 0% 1% 36% 54% 7% 1% 0% 0% 0% 0% 511 161-200 0% 0% 0% 4% 40% 48% 6% 1% 0% 0% 0% 596 201-250 0% 0% 0% 1% 9% 44% 41% 5% 0% 0% 0% 658 251-300 0% 0% 0% 0% 2% 7% 50% 36% 3% 0% 2% 432 301-350 0% 0% 0% 0% 0% 2% 18% 59% 21% 0% 0% 206 351-400 0% 0% 0% 0% 0% 0% 3% 28% 50% 16% 2% 86 > 400  0% 0% 0% 0% 0% 0% 1% 14% 41% 36% 7% 70     PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 293 Table 3-D. Concurrence of CGM Readings and YSI Values (Software 505 Pediatric Study) CGM (mg/dL) YSI (mg/dL) Row Percentage of Matched Pairs in Each CGM Glucose Range  < 40 40- 60 61- 80 81-120 121-160 161-200 201-250 251-300 301-350 351- 400 > 400 Number  of Paired  CGM-YSI < 40  6% 25% 63% 6% 0% 0% 0% 0% 0% 0% 0% 16 40-60 0% 33% 60% 6% 1% 0% 0% 0% 0% 0% 0% 86 61-80 0% 8% 64% 26% 2% 0% 0% 0% 0% 0% 0% 142 81-120 0% 1% 15% 69% 13% 1% 1% 0% 0% 0% 0% 314 121-160 0% 0% 0% 15% 66% 18% 1% 0% 0% 0% 0% 313 161-200 0% 0% 0% 1% 18% 66% 15% 0% 0% 0% 0% 355 201-250 0% 0% 0% 0% 1% 17% 68% 14% 0% 0% 0% 444 251-300 0% 0% 0% 0% 0% 0% 26% 58% 16% 0% 0% 336 301-350 0% 0% 0% 0% 0% 0% 4% 40% 46% 9% 0% 209 351-400 0% 0% 0% 0% 0% 0% 3% 14% 62% 21% 0% 63 > 400  0% 0% 0% 0% 0% 0% 4% 13% 29% 38% 17% 24 Concurrence of System and Laboratory Reference Table 3-A (Original Adult Study), 3-B (Software 505 Adult Study), 3-C (Original Pediatric Study) and 3-D (Software 505 Pediatric Study) are categorized by ranges of CGM glucose readings. These tables describe, for each range of CGM glucose readings, what percentage of paired YSI values were in the same glucose range (shaded) or in glucose ranges above and below the paired CGM readings. For example, based on the Software 505 PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 294 Adult Study, when CGM readings are within 81 to 120 mg/dL, you can expect your BG levels are within 81 to 120 mg/dL 72% of time. Table 4-A. System Difference to YSI Within CGM Glucose Ranges (Adult)  CGM Glucose Range1 (mg/dL) Study2 Number of Paired CGM-YSI Mean Percent Difference  Median Percent Difference  Mean Absolute Percent Difference  Median Absolute Percent Difference  Overall Original 9152 2.9% 1.7% 13.3% 9.8% Software 505 2263 2.5% 2.4% 9.0% 7.0% *40-60 Original 512 -10.0 -8.2 13.5 9.7 Software 505 120 -3.3 -2.1 6.9 4.8 *61-80 Original 781 -2.4 -0.4 11.4 8.6 Software 505 226 0.8 1.4 6.7 5.4 81-180 Original 3853 4.8% 3.0% 13.8% 9.8% Software 505 738 3.9% 4.1% 9.6% 8.2% 181-300 Original 2784 2.1% 0.0% 11.9% 9.2% Software 505 798 0.6% 0.4% 8.0% 6.1% 301-350 Original 775 3.8% 2.8% 9.8% 7.9% Software 505 229 4.1% 3.4% 8.0% 5.8% 351-400 Original 447 10.4% 7.7% 12.8% 9.1% Software 505 152 7.2% 6.3% 9.2% 7.2% 1CGM readings are within 40 to 400 mg/dL, inclusive. 2Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505). PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 295 *For CGM ≤ 80 mg/dL, the difference and absolute difference in mg/dL are included instead of percent differences (%).   PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 296 Table 4-B. System Difference to YSI Within CGM Glucose Ranges (Pediatric) CGM Glucose Range1 (mg/dL) Study2 Number of Paired CGM-YSI Mean Percent Difference  Median Percent Difference  Mean Absolute Percent Difference  Median Absolute Percent Difference  Overall Original 2922 13.5% 11.6% 17.4% 13.5% Software 505 2262 1.8% 1.2% 10.4% 7.9% *40-60 Original 19 -18.1 -9.1 19.2 9.1 Software 505 86 -15.3 -13.2 16.1 13.2 *61-80 Original 76 -3.7 -2.3 13.4 10.6 Software 505 142 -4.8 -1.0 11.8 7.7 81-180 Original 1155 11.9% 9.7% 17.0% 13.0% Software 505 805 1.9% 0.7% 10.6% 8.1% 181-300 Original 1380 14.8% 12.4% 17.4% 13.3% Software 505 957 2.2% 1.0% 8.1% 6.5% 301-350 Original 206 19.2% 15.9% 19.4% 15.9% Software 505 209 7.8% 6.5% 11.0% 7.9% 351-400 Original 86 18.5% 15.5% 19.1% 15.5% Software 505 63 14.9% 11.6% 15.2% 11.6% 1CGM readings are within 40 to 400 mg/dL, inclusive. 2Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505). *For CGM ≤ 80 mg/dL, the difference and absolute difference in mg/dL are included instead of percent differences (%). PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 297    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 298 Accuracy Relative to YSI Accuracy between matched pairs was also estimated by calculating the percent difference between the System reading and the YSI value. For example, if the YSI value is 100 mg/dL and the System reading is 90 mg/dL, a 10% difference between the System and the YSI is reported. The System and YSI values were compared by pairing the System reading that fell immediately after the YSI value was collected. In the example above, the System reading is less than the YSI value, so the percent difference reading is negative. The mean percent difference is the average of all positive and negative percent differences between the two devices; it tells you if the System reads higher or lower on average than the YSI within each glucose range. Another estimate used to show the accuracy of the System is the absolute percent difference. The absolute percent difference tells you the percent difference or “distance” between the System and YSI values, but does not tell you whether the System is reading, on average, higher or lower than the YSI laboratory standard. The mean absolute percent difference is the average “distance” (regardless if positive or negative) between System readings and YSI values. Accuracy measures in differences for both the Original Adult and Software 505 Adult Studies are summarized in Table 4-A. Accuracy measures in differences for both the Original Pediatric and Software 505 Pediatric Studies are summarized in Table 4-B. Table 4-A and 4-B are categorized within CGM glucose ranges. For example, in the Software 505 Adult Study (Table 4-A), overall, on average, the System reads 2.5% different (Mean Percent Difference) than the reference and 9.0% absolute different (Mean Absolute Difference) than the reference values. The Median Percent Difference shows that half of the time the System reads 2.4% or less than the YSI BG values and the Median Absolute Percent Difference shows that half of the time the System reads about 7.0% or less than the YSI BG values.    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 299 Table 5-A. Hypoglycemia Alert and Detection Rate Evaluation in Reference to YSI 15 Minutes Before and After (Adult) Hypoglycemia Alert Level (mg/dL) Study1 True  Alert  Rate False  Alert  Rate Hypoglycemia Detection Rate Hypoglycemia Missed  Detection Rate 55 Original 50% 50% 71% 29% Software 505 71% 29% 68% 32% 60 Original 64% 36% 75% 25% Software 505 85% 15% 83% 17% 70 Original 79% 21% 83% 17% Software 505 92% 8% 91% 9% 80 Original 87% 13% 86% 14% Software 505 95% 5% 90% 10% 90 Original 90% 10% 89% 11% Software 505 96% 4% 94% 6% 1Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505).    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 300 Table 5-B. Hypoglycemia Alert and Detection Rate Evaluation in Reference to YSI 15 Minutes Before and After (Pediatric, Ages 6-17 Years) Hypoglycemia Alert Level (mg/dL) Study1 True  Alert  Rate False  Alert  Rate Hypoglycemia Detection Rate Hypoglycemia Missed  Detection Rate 55 Original 0% 100% 0% 100% Software 505 22% 78% 75% 25% 60 Original 11% 89% 25% 75% Software 505 42% 58% 78% 23% 70 Original 47% 53% 50% 50% Software 505 68% 32% 75% 25% 80 Original 55% 45% 55% 45% Software 505 86% 14% 91% 9% 90 Original 69% 31% 62% 38% Software 505 90% 10% 93% 7% 100 Original 75% 25% 62% 38% Software 505 91% 9% 93% 7% 1Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505).    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 301 Table 5-C. Hypoglycemia Alert and Detection Rate Evaluation in Reference to SMBG 30 Minutes Before and After (Pediatric, Ages 2-5 Years) Hypoglycemia Alert Level (mg/dL) Study1 True  Alert  Rate False  Alert  Rate Hypoglycemia Detection Rate Hypoglycemia Missed  Detection Rate 55 Original 3% 97% 57% 43% Software 505 25% 75% 100% 0% 60 Original 11% 89% 62% 38% Software 505 20% 80% 100% 0% 70 Original 29% 71% 77% 23% Software 505 20% 80% 100% 0% 80 Original 35% 65% 85% 15% Software 505 61% 39% 100% 0% 90 Original 51% 49% 89% 11% Software 505 78% 22% 100% 0% 100 Original 64% 36% 91% 9% Software 505 82% 18% 100% 0% 1Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505). Low and High Glucose Alerts PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 302 The ability of the System to detect high and low glucose levels is assessed by comparing System results to YSI results at low and high BG levels and determining if the Alert may have sounded. The System and YSI values were compared by pairing the System reading that occurred immediately after the YSI value was collected. We suggest that you ask your doctor what Alert settings would be best for you. The Low Glucose Alert Estimates of how well the adjustable Low Glucose Alert performs are presented in Table 5-A, 5-B and 5-C. Table 5-A represents the hypoglycemic Alert evaluation within 15 minutes of the YSI value in the adult studies. Table 5-B represents the Alert evaluation within 15 minutes of the YSI value for a subset of the pediatric population—subjects age 6 to 17 years who had YSI measurements every 15 minutes. Table 5-C represents the Alert evaluation within 30 minutes of an SMBG reading for 2- to 5-year-old subjects in the pediatric studies. Hypoglycemia Alert Rate The Alert Rate shows how often the Alert is right or wrong. The True Alert Rate is the % of time the device alarmed when the BG level was at or below the Alert setting within 15 or 30 minutes before or after the device alarmed. The False Alert Rate is the % of time the device alarmed when the BG level was above the Alert setting within 15 or 30 minutes before or after the device alarmed. For example, if you set the Low Glucose Alert to 70 mg/dL and your Alarm sounds, how often can you expect your blood sugar to actually be low? In the Software 505 Adult Study (Table 5-A), when your Alarm sounds, you can expect your blood sugar to be below 70 mg/dL approximately 92% of the time and above 70 mg/dL approximately 8% of the time within the 15 minute period before or after your Alarm sounds.    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 303 Hypoglycemia Detection Rate The Detection Rate shows how often the device recognizes and Alerts you to an episode of hypoglycemia or how often it misses such an event. The Hypoglycemia Detection Rate is the % of time the BG level was at or below the Alert setting and device alarmed within 15 or 30 minutes before or after the BG was at or below the Alert settings. The Hypoglycemia Missed Detection Rate is the % of time the BG was at or below the Alert setting, but the device did not alarm within 15 or 30 minutes before or after the BG was at or below the Alert setting. For example, if you set the Low Glucose Alert to 70 mg/dL, how often will your Alarm Alert you if your BG goes below 70 mg/dL? In the Software 505 Adult Study (Table 5-A), when your blood sugar goes below 70 mg/dL, you can expect your alarm to sound 91% of the time and not to sound approximately 9% of time within the 15 minute period before or after your blood sugar goes below 70 mg/dL.    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 304 Table 6-A. Hyperglycemia Alert and Detection Rate Evaluation in Reference to YSI 15 Minutes Before and After (Adult) Hyperglycemia Alert Level (mg/dL) Study1 True  Alert  Rate False  Alert  Rate Hyperglycemia Detection Rate Hyperglycemia Missed  Detection Rate 120 Original 95% 5% 98% 2% Software 505 98% 2% 100% 0% 140 Original 94% 6% 97% 3% Software 505 97% 3% 99% 1% 180 Original 92% 8% 97% 3% Software 505 97% 3% 99% 1% 200 Original 92% 8% 97% 3% Software 505 96% 4% 98% 2% 220 Original 91% 9% 95% 5% Software 505 94% 6% 98% 2% 240 Original 91% 9% 94% 6% Software 505 93% 7% 95% 5% 300 Original 82% 18% 86% 14% Software 505 86% 14% 90% 10% 1Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505). PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 305 Table 6-B. Hyperglycemia Alert and Detection Rate Evaluation in Reference to YSI 15 Minutes Before and After (Pediatric, Ages 6-17 Years) Hyperglycemia Alert Level (mg/dL) Study1 True  Alert  Rate False  Alert  Rate Hyperglycemia Detection Rate Hyperglycemia Missed  Detection Rate 120 Original 91% 9% 98% 2% Software 505 98% 2% 99% 1% 140 Original 87% 13% 99% 1% Software 505 97% 3% 98% 2% 180 Original 75% 25% 99% 1% Software 505 94% 6% 98% 2% 200 Original 71% 29% 98% 2% Software 505 94% 6% 97% 3% 220 Original 67% 33% 97% 3% Software 505 93% 7% 96% 4% 240 Original 62% 38% 96% 4% Software 505 88% 12% 94% 6% 300 Original 43% 57% 93% 7% Software 505 69% 31% 84% 16% 1Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505). PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 306 Table 6-C. Hyperglycemia Alert and Detection Rate Evaluation in Reference to SMBG 30 Minutes Before and After (Pediatric, Ages 2-5 Years) Hyperglycemia Alert Level (mg/dL) Study1 True  Alert  Rate False  Alert  Rate Hyperglycemia Detection Rate Hyperglycemia Missed  Detection Rate 120 Original 92% 8% 98% 2% Software 505 97% 3% 99% 1% 140 Original 90% 10% 98% 2% Software 505 98% 2% 100% 0% 180 Original 87% 13% 96% 4% Software 505 99% 1% 93% 7% 200 Original 85% 15% 96% 4% Software 505 98% 2% 93% 7% 220 Original 81% 19% 95% 5% Software 505 100% 0% 97% 3% 240 Original 80% 20% 95% 5% Software 505 99% 1% 98% 2% 300 Original 71% 29% 90% 10% Software 505 95% 5% 96% 4% 1Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505).    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 307 The High Glucose Alert Estimates of how well the adjustable High Glucose Alert performs are presented in Table 6-A, 6-B and 6-C. Table 6-A represents the hyperglycemia Alert evaluation within 15 minutes of the YSI value in the adult studies. Table 6-B represents the Alert evaluation within 15 minutes of the YSI value for a subset of the pediatric population—subjects age 6 to 17 years who had YSI measurements every 15 minutes. Table 6-C represents the Alert evaluation within 30 minutes of an SMBG reading for 2- to 5-year-old subjects in the pediatric studies. Hyperglycemia Alert Rate The Alert Rate shows how often the Alert is right or wrong. The True Alert Rate is the % of time the device alarmed when the BG level was at or above the Alert setting within 15 or 30 minutes before or after the device alarmed. The False Alert Rate is the % of time the device alarmed when the BG level was below the Alert setting within 15 or 30 minutes before or after the device alarmed. For example, if you set the High Glucose Alert to 200 mg/dL and your Alarm sounds, how often can you expect your blood sugar to actually be high? In the Software 505 Adult Study (Table 6-A), when your Alarm sounds, you can expect your blood sugar to be at or above 200 mg/dL approximately 96% of the time and not be above 200 mg/dL approximately 4% of the time within the 15 minute period before or after your Alarm sounds. Hyperglycemia Detection Rate The Detection Rate shows how often the device recognizes and Alerts you to an episode of hyperglycemia or how often it misses such an event. The Hyperglycemia Detection Rate is the % of time the BG level was at or above the Alert setting and the device alarmed within 15 or 30 minutes before or after the BG was at or above the Alert settings. The Hyperglycemia Missed Detection Rate is the % of time the BG was at or above the Alert setting, but the device did not alarm within 15 or 30 minutes before or after the BG was at or above the Alert setting.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 308 For example, if you set your High Glucose Alert to 200 mg/dL, how often will your Alarm Alert you if your BG goes at or above 200 mg/dL? In the Software 505 Adult Study (Table 6-A), when your blood sugar goes above 200 mg/dL, you can expect your Alarm to sound 98% of the time and not to sound approximately 2% of time within the 15 minute period before or after your blood sugar goes above 200 mg/dL.    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 309 Table 7-A. Percentage of System Readings1 Within YSI Values With Data Stratified in 2-Hour Increments After Calibration (Adult) Time from Calibration Study2 Number of Paired CGM-YSI Percent Within 15/15%  YSI Percent Within 20/20%  YSI Percent Within 30/30%  YSI Percent Greater than 40/40% YSI 0-2 hours Original 1929 78% 88% 96% 2% Software 505 469 93% 97% 99% 0% 2-4 hours Original 1516 69% 81% 91% 4% Software 505 389 90% 97% 99% 0% 4-6 hours Original 1547 69% 79% 91% 5% Software 505 383 85% 91% 97% 2% 6-8 hours Original 1520 68% 79% 92% 3% Software 505 380 79% 90% 97% 2% 8-10 hours Original 1555 71% 82% 92% 4% Software 505 347 83% 92% 98% 0% 10-12 hours Original 1068 65% 77% 91% 4% Software 505 295 80% 90% 98% 0% 12-14 hours Original 17 65% 76% 82% 12% Software 505 0 -- -- -- -- 1CGM readings are within 40 to 400 mg/dL, inclusive. 2Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505).    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 310 Table 7-B. Percentage of System Readings1 Within YSI Values With Data Stratified in 2-Hour Increments After Calibration (Pediatric) Time from Calibration Study2 Number of paired CGM-YSI Percent within 15/15%  YSI Percent within 20/20% YSI Percent within 30/30% YSI Percent greater than 40/40% YSI 0-2 hours Original 648 65% 75% 87% 7% Software 505 545 83% 91% 97% 1% 2-4 hours Original 649 51% 67% 86% 7% Software 505 460 72% 89% 96% 2% 4-6 hours Original 630 51% 61% 80% 10% Software 505 428 77% 88% 95% 2% 6-8 hours Original 409 52% 68% 85% 5% Software 505 325 88% 92% 94% 3% 8-10 hours Original 296 53% 69% 84% 7% Software 505 305 86% 93% 97% 1% 10-12 hours Original 253 58% 74% 89% 5% Software 505 198 89% 94% 98% 0% 12-14 hours Original 37 32% 38% 65% 22% Software 505 1 100% 100% 100% 0% 1CGM readings are within 40 to 400 mg/dL, inclusive. 2Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505). PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 311 Calibration Stability The System must be calibrated every 12 hours. To demonstrate performance of the System over a 12-hour calibration period, Systems were evaluated to verify that performance remains consistent over the 12-hour calibration period. Systems were evaluated in 2-hour increments after calibration. Performance was estimated at each 2-hour interval and stratified by glucose values by calculating the percentage of System readings within 15 mg/dL or 15%, 20 mg/dL or 20%, 30 mg/dL or 30%, 40 mg/dL or 40% and greater than 40 mg/dL or 40% of the YSI values in Table 7-A and 7-B. Table 8-A. Sensor Stability Relative to YSI (Accuracy Over Time1) - (Adult) Day of Wear Study2 Number of  Paired CGM-YSI Mean Absolute Percent Differences  Median Absolute Percent Differences  Percent Within 15/15% YSI Percent Within 20/20%  YSI Percent Within 30/30% YSI Percent Greater  than 40/40%  YSI Day 1 Original 3023 16.7% 13.2% 59% 71% 86% 6% Software 505 680 10.7% 7.9% 77% 84% 96% 2% Day 4 Original 3108 11.4% 8.2% 77% 87% 95% 2% Software 505 777 8.0% 6.4% 89% 96% 99% 0% Day 7 Original 3021 11.9% 8.9% 76% 87% 95% 2% Software 505 806 8.5% 7.2% 90% 97% 99% 0% 1CGM readings are within 40 to 400 mg/dL, inclusive. 2Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505).    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 312 Table 8-B. Sensor Stability Relative to YSI (Accuracy Over Time1) - (Pediatric, Ages 6-17 Years) Day of Wear Study2 Number  of  Paired CGM- YSI Mean Absolute Percent Differences  Median Absolute Percent Differences  Percent Within 15/15% YSI Percent Within 20/20%  YSI Percent Within 30/30% YSI Percent Greater  than 40/40%  YSI Day 1 Original 1016 21.2% 15.8% 48% 61% 78% 15% Software 505 740 12.7% 8.5% 75% 83% 91% 4% Day 4 Original 810 16.0% 13.9% 52% 66% 87% 3% Software 505 795 8.1% 6.7% 89% 97% 100% 0% Day 7 Original 1096 15.1% 11.3% 63% 76% 89% 4% Software 505 727 10.4% 8.4% 80% 91% 98% 1% 1CGM readings are within 40 to 400 mg/dL, inclusive. 2Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505).   PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 313 Table 8-C. Sensor Stability Relative to SMBG (Accuracy Over Time1) - (Pediatric, Ages 2-17 Years) Day of Wear Study2 Number  of  Paired CGM- SMBG Mean Absolute Percent Differences  Median Absolute Percent Differences  Percent Within 15/15% SMBG Percent Within 20/20%  SMBG Percent Within 30/30% SMBG Percent Greater  than 40/40%  SMBG Day 1 Original 3216 18.8% 14.2% 53% 65% 81% 10% Software 505 893 14.8% 10.7% 64% 79% 91% 5% Day  2 Original 2148 16.2% 12.4% 60% 74% 87% 6% Software 505 436 13.2% 10.4% 69% 81% 95% 3% Day  3 Original 1977 15.2% 11.0% 63% 76% 89% 5% Software 505 441 13.8% 11.3% 66% 77% 91% 2% Day  4 Original 2830 14.0% 10.9% 66% 79% 91% 4% Software 505 850 10.7% 8.5% 79% 91% 97% 1% Day  5 Original 1768 15.4% 10.7% 67% 78% 90% 5% Software 505 374 11.4% 8.7% 74% 86% 96% 1% Day  6 Original 1704 14.3% 9.8% 68% 79% 90% 4% Software 505 410 12.3% 9.2% 72% 80% 93% 2% Day  7 Original 2675 12.4% 9.2% 72% 83% 94% 3% Software 505 860 11.3% 8.6% 79% 90% 96% 2% 1CGM readings are within 40 to 400 mg/dL, inclusive. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 314 2Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505).    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 315 Sensor Stability Relative to YSI Sensors can be worn for up to 7 days. Performance was estimated by calculating the percentage of System readings within 15 mg/dL or 15%, 20 mg/dL or 20%, 30 mg/dL or 30% , 40 mg/dL or 40% and greater than 40 mg/dL or 40% of the YSI values at the beginning (Day 1), middle (Day 4) and end (Day 7) of the System lifecycle. The average and median of the absolute percent differences are included in Table 8-A and 8-B showing consistent accuracy and sensor stability over the 7-day life of the sensor. Relative to SMBG (Pediatric Study) Performance was also estimated by calculating the percentage of system readings within various percentages of the SMBG values at each day of the sensor wear period (Table 8-C). The average and median of the absolute percent differences are included in the table. Precision of System Readings A subset of subjects wore two Systems at the same time. This was to look at how similarly two Systems function on the same subject (sensor precision). Precision was evaluated by comparing the glucose readings from the two Systems worn on the same subject at the same time.  In the Original Adult Study, 36 subjects wore two Systems. Results showed that System readings from the two sensors generally agreed with each other within 9% (absolute percent difference) with a 7% coefficient of variation. In the Original Pediatric Study, all subjects wore two Systems. Results showed that System readings from the two sensors generally agreed with each other within 10% (absolute percent difference) with a 7% coefficient of variation. Only one System was worn in the Software 505 Adult and Software 505 Pediatric Studies, so precision data was not collected. Sensor Life PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 316 Sensors may be worn for up to 7 days (168 hours). To estimate how long a sensor will work over 7 days, all sensors worn were evaluated to determine how many days/hours of readings each sensor provided.  In the Original Adult Study, 108 sensors were evaluated. Ninety-four percent (94%) of the sensors lasted until Day 7 (145-168 hours). There were 6 (6%) sensors that ended early, four of which lasted more than 3 days.  In the Software 505 Adult Study, 51 sensors were evaluated. Ninety-eight percent (98%) of the sensors lasted until Day 7 (145-168 hours). There was 1 (2%) sensor that ended early, which lasted until day 5 of the sensor wear. In the Original Pediatric Study, 351 sensors were evaluated. Eighty-five percent (85%) of the sensors lasted until Day 7 (145-168 hours).  In the Software 505 Pediatric Study, 77 sensors were evaluated. Ninety-four percent (94%) of the sensors lasted until Day 7 (145-168 hours). Table 9-A. Number of Readings Provided by Each Sensor Over 7 Days (Adult) % of Total Possible Readings Provided Study1 Total Readings Provided  (Min-Max) % of Systems Providing That Number of Readings 0-25% Original 167-491 2% Software 505 0 0% 26-50% Original 719-914 4% Software 505 856-856 2% 51-75% Original 1267-1267 1% Software 505 1253-1253 2% 76-100% Original 1811-1992 94% Software 505 1497-1992 96% 1Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505). PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 317 Table 9-B. Number of Readings Provided by Each Sensor Over 7 Days (Pediatric) % of Total Possible Readings Provided Study1 Total Readings  Provided  (Min-Max) % of Systems Providing  That Number of Readings 0-25% Original 103-427 3% Software 505 60-223 4% 26-50% Original 569-954 3% Software 505 877-891 3% 51-75% Original 1006-1484 9% Software 505 1131-1342 3% 76-100% Original 1518-1992 86% Software 505 1623-1990 91% 1Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505).   PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 318 Table 10-A. System Readings Within Wear Days (Adult) Statistic Study1 Day 1 Day 2 Day 3 Day 4 Day 5 Day 6 Day 7 All Days2 Mean Original 98% 98% 98% 98% 97% 99% 95% 97% Software 505 98% 99% 98% 98% 96% 99% 97% 98% Median Original 100% 100% 100% 100% 100% 100% 100% 100% Software 505 99% 100% 100% 100% 100% 100% 100% 100% Standard Deviation Original 5% 3% 9% 8% 10% 3% 11% 8% Software 505 3% 2% 8% 11% 15% 2% 13% 9% 1Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505). 2A total of 108 sensors were included with the Original Study and 51 sensors were included with the Software 505 Study.   PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 319 Table 10-B. System Readings Within Wear Days (Pediatric) Statistic Study1 Day 1 Day 2 Day 3 Day 4 Day 5 Day 6 Day 7 All Days2 Mean Original 97% 96% 96% 95% 94% 94% 92% 95% Software 505 96% 96% 95% 96% 93% 95% 93% 95% Median Original 99% 99% 99% 99% 99% 99% 98% 99% Software 505 99% 98% 99% 99% 97% 97% 98% 98% Standard Deviation Original 6% 10% 9% 12% 14% 14% 17% 12% Software 505 9% 6% 12% 10% 15% 7% 12% 11% 1Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505). 2A total of 108 sensors were included with the Original Study and 77 sensors were included with the Software 505 Study. Number of Readings Provided The System is capable of providing a reading up to every 5 minutes, or up to 288 readings per day. For a variety of reasons, the System may not display a glucose reading and readings are “skipped.” Table 9-A and 9-B estimate the number of readings you can expect to receive from the System over the entire 7-day period after calibration. Table 10-A and 10-B show the number of readings you can expect to receive from the System within each system wear day. For the Software 505 Adult Study (SW10505), 96% of Systems provided between 1497 and 1992 valid glucose readings (or more than 75% of the expected number of readings) as seen in Table 9-A. Adjusted within each system wear-day, the System in the Software 505 Adult Study provided an average of 98% of all expected glucose readings (288) as seen in Table 10-A. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 320 Table 11-A. System Agreement to SMBG Within CGM Glucose Ranges (Adult) CGM Glucose Range1 (mg/dL) Study2 Number  of Paired CGM-SMBG Percent Within 15/15% SMBG Percent Within 20/20% SMBG Percent Within 30/30% SMBG Percent Greater  than  40/40% SMBG Overall Original 7508 69% 81% 94% 2% Software 505 2992 77% 87% 96% 1% 40-60 Original 731 75% 84% 92% 4% Software 505 221 73% 80% 87% 7% 61-80 Original 968 78% 86% 95% 1% Software 505 336 77% 85% 95% 1% 81-180 Original 3141 65% 78% 93% 2% Software 505 1362 74% 85% 96% 1% 181-300 Original 1960 68% 81% 94% 3% Software 505 826 80% 90% 97% 1% 301-350 Original 450 77% 88% 98% 1% Software 505 161 83% 93% 99% 0% 351-400 Original 258 75% 85% 95% 2% Software 505 86 90% 93% 98% 1% 1CGM readings are within 40 to 400 mg/dL, inclusive. 2Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505). PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 321 Table 11-B. System Agreement to SMBG Within CGM Glucose Ranges (Pediatric) CGM Glucose Range1 (mg/dL) Study2 Number  of Paired CGM-SMBG Percent Within 15/15% SMBG Percent Within 20/20% SMBG Percent Within 30/30% SMBG Percent Greater  than  40/40% SMBG Overall Original 16,318 64% 76% 89% 5% Software 505 4264 73% 84% 94% 2% 40-60 Original 487 44% 55% 68% 19% Software 505 240 54% 71% 86% 7% 61-80 Original 1340 59% 70% 85% 7% Software 505 399 64% 76% 92% 2% 81-180 Original 7084 62% 74% 90% 5% Software 505 1650 72% 84% 95% 2% 181-300 Original 5627 69% 80% 90% 5% Software 505 1526 79% 89% 97% 2% 301-350 Original 1176 65% 77% 90% 4% Software 505 319 72% 83% 94% 2% 351-400 Original 604 58% 72% 86% 6% Software 505 130 69% 79% 86% 8% 1CGM readings are within 40 to 400 mg/dL, inclusive. 2Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505).    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 322 Table 12-A. System Difference to SMBG Within CGM Glucose Ranges (Adult) CGM Glucose Range1 (mg/dL) Study2 Number of Paired  CGM-SMBG Mean Percent Difference  Median Percent Difference  Mean Absolute Percent Difference  Median Absolute Percent Difference  Overall Original 7508 -0.4% -1.4% 14.0% 11.0% Software 505 2992 -2.6% -2.7% 11.3% 8.6% *40-60 Original 731 -9.3 -8.0 11.7 8.0 Software 505 221 -10.3  -6.0  13.0  8.0  *61-80 Original 968 -1.0 1.0 10.7 8.0 Software 505 336 -4.0  -2.0  10.1  7.0  81-180 Original 3141 1.4% 0.0% 14.2% 11.0% Software 505 1362 -2.6% -3.1% 11.4% 8.9% 181-300 Original 1960 -0.7% -2.8% 13.0% 10.3% Software 505 826 -1.4% -2.0% 9.5% 7.4% 301-350 Original 450 -0.7% -2.6% 10.5% 8.6% Software 505 161 -0.0% 0.0% 8.3% 6.0% 351-400 Original 258 5.0% 3.0% 11.9% 8.6% Software 505 86 3.9% 3.2% 8.1% 6.7% 1CGM readings are within 40 to 400 mg/dL, inclusive. 2Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505). *For CGM ≤ 80 mg/dL, the differences in mg/dL are included instead of percent differences (%). PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 323 Table 12-B. System Difference to SMBG Within CGM Glucose Ranges (Pediatric) CGM Glucose Range1 (mg/dL) Study2 Number of Paired  CGM-SMBG Mean Percent Difference  Median Percent Difference  Mean Absolute Percent Difference  Median Absolute Percent Difference  Overall Original 16,318 2.2% 0.9% 15.3% 11.1% Software 505 4264 -0.7% -1.1% 12.5% 9.5% *40-60 Original 487 -22.1 -17.0 23.9 18.0 Software 505 240 -15.9 -14.0 16.9 14.0 *61-80 Original 1340 -11.8 -8.0 17.0 11.0 Software 505 399 -7.8 -6.0 13.7 10.0 81-180 Original 7084 1.1% -1.0% 15.4% 11.4% Software 505 1650 -1.2% -2.6% 12.1% 9.5% 181-300 Original 5627 5.7% 3.4% 13.5% 9.5% Software 505 1526 1.7% 0.9% 10.1% 7.7% 301-350 Original 1176 9.6% 7.2% 14.2% 10.4% Software 505 319 6.7% 5.9% 11.8% 8.9% 351-400 Original 604 12.7% 10.2% 16.1% 11.9% Software 505 130 12.0% 8.9% 15.7% 10.6% 1CGM readings are within 40 to 400 mg/dL, inclusive. 2Both sets of study data are presented and are labeled as Original (SW10050) or Software 505 (SW10505). *For CGM ≤ 80 mg/dL, the differences in mg/dL are included instead of percent differences (%). PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 324 Agreement and Accuracy Relative to SMBG Agreement between the System and BG values is also characterized using paired System and SMBG results (Table 11 to 12). The System and SMBG values were compared by pairing the comparative SMBG value to a System glucose reading that occurred immediately after the SMBG was collected. These results characterize the performance that subjects expect during real-time use of the System in their daily diabetes management when comparing the System readings to their home BG meter results. For readings less than or equal to 80 mg/dL, the absolute difference in mg/dL between the two glucose results was calculated. For values greater than 80 mg/dL, the absolute percent difference (%) from the SMBG values was calculated. The percentages of total readings within 15 mg/dL or 15%, 20 mg/dL or 20%, 30 mg/dL or 30%, 40 mg/dL or 40% or greater than 40 mg/dL or 40% were then calculated.  For example, if the System reads 100 mg/dL, it is between 81-180 mg/dL range and you can expect the System readings to be within 20% of the SMBG values 85% of the time for the Software 505 Adult Study, as seen in Table 11-A.  Overall, the System in the Software 505 Adult Study reads, on average, 2.6% lower (Mean Percent Difference) than SMBG values and 11.3% absolute different (Mean Absolute Percent Difference) than the SMBG values. The Median Percent Difference shows that half of the time the System reads lower in 2.7% or less than the SMBG values and the Median Absolute Percent Difference shows that half of the time the System reads about 8.6% or less different than SMBG values, as seen in Table 12-A. Adverse Events No serious adverse events or device-related serious adverse events occurred during the studies. Mild to moderate skin irritation, such as erythema or edema, occurred at the sensor needle insertion area or around the adhesive area. No infection, bruising, or bleeding occurred at the sensor needle insertion area or the adhesive area.    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 325 17.2 Product Specifications The G5x is intended for single patient use in the home environment and requires a prescription. Use of accessories, transducers, and cables other than those specified or provided by the manufacturer of this equipment could result in increased electromagnetic emissions or decreased electromagnetic immunity of this equipment and result in improper operation. Do not touch the metal connectors on the bottom of the transmitter and other open connectors on the receiver, charging cable, and charger. Sensor Product Specifications Glucose Range 40-400 mg/dL Sensor Life Up to 7 days Calibration Commercially available BG meter Calibration Range 40-400 mg/dL Storage /Operational/Transport Conditions Temperature: 36° F-86° F Humidity: 10%-90% RH Sterilization Sterile by radiation Transmitter Product Specifications Part Number 9445-01 Dimensions (Including Transmitter Holder) Length: 1.5 inches Width: 0.9 inches Thickness: 0.5 inches Weight (Including Transmitter Holder) 0.3 ounces PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 326 Part Number 9445-01 Power Supply Lithium manganese dioxide/Organic electrolyte battery (not replaceable) Operational Conditions Ambient temperature is 10° C-42° C (50° F-107.6° F) Equilibrium temperature of less than 0.5° C (0.9° F) above ambient Humidity: 10%-95% RH Storage /Transport Conditions Temperature: 32° F-113° F Humidity: 10%-95% RH Operating Altitude -1300 feet to 13,800 feet Limited Warranty 3 months Moisture Protection IP28: Protection against insertion of large objects and immersion in water for up to 8 feet for 24 hours  Protection against submersion in water Protection Against Electrical Shock Type BF applied part    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 327 Transmitter Performance Characteristics Parameter Performance Characteristic TX/RX Frequencies 2.402-2.480 GHz Bandwidth 1.02 MHz Maximum Output Power 1.0 mW EIRP Modulation Gaussian Frequency-Shift Keying Data Rate 1 Mbps Data Communication Range 20 feet The Dexcom G5x CGM System is safe for use on U.S. commercial airlines.  The G5x System is an M-PED (Medical-Portable Electronic Device), which meets the FAA RTCA /DO-160 edition G section 21, Category M. It can be used on aircraft according to the directions provided by the operator of the aircraft. This device can withstand exposure to common electrostatic discharge (ESD) and electromagnetic interference (EMI). Guidance and Manufacturer’s Declaration – Electromagnetic Immunity The transmitter (P/N 9445-01) is intended for use in the electromagnetic environment specified in the next table. The customer or the user of the transmitter should ensure that it is used in such an environment.    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 328 Transmitter Electromagnetic Immunity Specifications Immunity Test IEC 60601 Test Level Transmitter Compliance Level Electromagnetic Environment Guidance Electrostatic Discharge (ESD)  IEC 61000-4-2 ± 8 kV Contact ± 15 kV Air ± 8 kV Contact ± 15 kV Air Floors should be wood, concrete or ceramic tile. If floors are covered with synthetic material, the relative humidity should be at least 30%. Power Frequency (50/60 Hz) Magnetic Field IEC 61000-4-8 30 A/m 30 A/m Power frequency magnetic fields should be at levels characteristic of a typical location in a typical commercial or hospital environment. Receiver Product Specifications  Part Number MT22719 Reading Frequency Every 5 minutes Dimensions Length: 4.0 inches Width: 1.8 inches Thickness: 0.5 inches TX/RX Frequencies 2.402-2.480 GHz Bandwidth 1.22 MHz Maximum Output Power 2.5 mW EIRP Modulation Gaussian Frequency-Shift Keying Data Rate 1 Mbps    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 329 Weight 2.4 ounces Receiver Input 5V DC, 1A Power Supply MT21255 Communication Range 20 feet Memory Storage 30 days of glucose data 7 days of tech support data Re-Chargeable Battery Use 3 days Charging Time 3 hours wall outlet The device behaves normally while being charged Do not hold the receiver while charging for over a minute There are no risks to connecting any part of the system to an MSO (Multiple Socket Outlet) Storage/Operational/Transport Conditions Temperature: 32° F-104° F Humidity: 15%-95% RH, (Storage 10%-95% RH) Operating Altitude -1300 feet to 13,800 feet Medium Priority Alarm Audible Output 50 dBa at 1 meter Moisture Protection IP22: Vertically falling drops Protection against insertion of large objects and dripping water Limited Warranty 1 year Control Classification Class II equipment No cleaning methods are recommended or tested for the receiver. The warranty life of the receiver is 1 year. The service life for the accessories is noted to be up to 1 year. If you have difficulty reading your receiver in bright sunlight, you may need to seek a shady location. Do not connect the receiver to any equipment not specified in IFU. Guidance and Manufacturer’s Declaration – Electromagnetic Immunity PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 330 The receiver (MT22719) is intended for use in the electromagnetic environment specified in the next table. The customer or the user of the receiver should ensure that it is used in such an environment. Receiver Electromagnetic Immunity Specifications Immunity Test IEC 60601 Test Level Transmitter Compliance Level Electromagnetic Environment Guidance Electrostatic Discharge (ESD)  IEC 61000-4-2 ± 8 kV Contact ± 15 kV Air ± 8 kV Contact ± 15 kV Air Floors should be wood, concrete or ceramic tile. If floors are covered with synthetic material, the relative humidity should be at least 30%. Electrical Fast Transient/Burst IEC 61000-4-4 ± 2 kV for power supply lines ± 1 kV for input/output lines ± 2 kV for power supply lines Not applicable Mains power quality should be that of a typical commercial or hospital environment. Surge IEC 61000-4-5 ± 1 kV line(s) to line(s) ± 2 kV line(s) to earth ± 1 kV line(s) to line(s) Not applicable Mains power quality should be that of a typical commercial or hospital environment. Surge IEC 61000-4-5 ± 1 kV line(s) to line(s) ± 2 kV line(s) to earth ± 1 kV line(s) to line(s) Not applicable Mains power quality should be that of a typical commercial or hospital environment. Voltage Dips, Short Interruptions and Voltage Variations on Power Supply Input Lines IEC 61000-4-11 IEC 60601-1-11 0% UT for 1 cycle 0% UT for 0.5 cycle at 8 phase angles 70% UT (30% dip in Ut) for 25 cycles 0% UT for 250 cycles 0% UT for 1 cycle 0% UT for 0.5 cycle at 8 phase angles 70% UT (30% dip in UT) for 25 cycles 0% UT for 250 cycles Mains power quality should be that of a typical commercial or hospital environment. Power Frequency (50/60 Hz) Magnetic Field IEC 61000-4-8 30 A/m 30 A/m Power frequency magnetic fields should be at levels characteristic of a typical location in a typical commercial or hospital environment. NOTE: UT is the a.c. mains voltage prior to application of the test level.    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 331 Guidance and Manufacturer’s Declaration – Electromagnetic Immunity The Dexcom G5 Mobile System is intended for use in the electromagnetic environment specified in the next table. The customer or the user of the Dexcom G5 Mobile System should ensure that it is used in such an environment. System Electromagnetic Immunity Specifications Immunity Test IEC 60601 Test Level Transmitter Compliance Level Electromagnetic Environment Guidance Conducted RF IEC 61000-4-6 (Receiver only) 3 Vrms 150 kHz to 80 MHz 6 Vrms Floors should be wood, concrete or ceramic tile. If floors are covered with synthetic material, the relative humidity should be at least 30%. Recommended Separation Distance d = 1.2 √P  150 kHz to 80 MHz d = 1.2 √P  80 MHz to 800 MHz d = 2.3 √P  800 MHz to 2.5 GHz Where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer and d is the recommended separation distance in meters (m). Field strengths from fixed RF transmitters, as determined by an electromagnetic site surveya should be less than the compliance level in each frequency rangeb. Interference may occur in the vicinity of equipment marked with the following symbol:  Radiated RF IEC 61000-4-3 10 V/m at 80 MHz to 2700 MHz (AM Modulation) 10 V/m NOTE 1: At 80 MHz and 800 MHz, the higher frequency range applies. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 332 NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects and people. a. Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast, and TV broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be considered. If the measured field strength in the location in which the G5 Mobile System is used exceeds the applicable RF compliance level above, the G5 Mobile System should be observed to verify normal operation. If abnormal performance is observed, additional measures may be necessary, such as reorienting or relocating the G5 Mobile System. b. Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 10 V/m. Guidance and Manufacturer’s Declaration – Electromagnetic Emissions The G5 Mobile System is intended for use in the electromagnetic environment specified in the next table. The customer or the user of the G5 Mobile System should ensure that it is used in such an environment. Electromagnetic Emissions Specifications Immunity Test Compliance Electromagnetic Environment Guidance RF Emissions CISPR 11 Group 1 The G5 Mobile System uses RF energy only for its internal function. Therefore, its RF emissions are very low and are not likely to cause any interference in nearby electronic equipment. RF Emissions CISPR 11 Class B The G5 Mobile System is suitable for use in all establishments including domestic and those directly connected to the public low-voltage power supply network that supplies buildings used for domestic purposes. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 333 Recommended Separation Distances Between Portable and Mobile RF Communications Equipment and the Receiver The receiver is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The customer or the user of the receiver can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment (transmitters) and the receiver as recommended in the next table, according to the maximum output power of the communications equipment. Portable and mobile RF equipment include: baby monitors, Bluetooth wireless headsets, wireless routers, microwave ovens, laptops with internal Wi-Fi adapters, GSM cell phones, RFID scanners and hand-held security metal detector often used by security screeners. Minimum Recommended Distance Between Other RF Transmitters and the Dexcom Transmitter/Receiver Rated Maximum Output Power of Transmitter (W) Separation Distance According to Frequency of Transmitter (m) 150 kHz to 80 MHz d = 1.2 P½ 80 MHz to 800 MHz d = 1.2 P½ 800 MHz to 2.5 GHz d = 2.3 P½ 0.01 0.12 0.12 0.23 0.1 0.38 0.38 0.73 1 1.2 1.2 2.3 10 3.8 3.8 7.3 100 12 12 23 For transmitters rated at a maximum output power not listed above, the recommended separation distance (d) in feet can be estimated using the equation applicable to the frequency of the transmitter, where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer. NOTE 1: At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies. NOTE 2: These guidelines may not apply in all situations. Electromagnetic PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 334 propagation is affected by absorption and reflection from structures, objects and people. USB Charging/Download Cable* Specifications Part Number MT20655 Input/Output 5V DC, 1A Type USB A to USB micro B Length 3 feet *The power supply/charger can be connected to the USB charging/download cable for charging using an AC power outlet. Misuse of the USB cable can present a strangulation risk. Isolation of system is by disconnecting charger from wall. Power Supply/Charger Specifications Part Number MT21255 Class II Input AC Input 100-240 Vac, 50/60Hz, 0.2A, 0.2A rms at 100 Vac DC Output 5V DC, 1A (5.0 Watts) 17.3 FCC Requirements The transmitter and receiver covered by this user guide have been certified under FCC ID:  • G5x Transmitter: PH29588 • G5 Mobile receiver: PH29496 Although the transmitter and receiver have been approved by the Federal Communications Commission, there is no guarantee that they will not receive interference or that any particular transmission from either device will be free from interference. Compliance Statement (Part 15.19) This device complies with Part 15 of the FCC Rules.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Technical Information 335 Operation is subject to the following two conditions:  1. This device may not cause harmful interference, and  2. This device must accept any interference received, including interference that may cause undesired operation. Warning (Part 15.21) Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. No modification of the equipment is allowed as it could create an unsafe condition. FCC Interference Statement (Part 15.105 (b)) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.  These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This portable transmitter with its antenna complies with FCC/IC RF exposure limits for general population/uncontrolled exposure.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Troubleshooting 336 Chapter 18 Everything Else G5x: Troubleshooting 18.1 Introduction Transmitter holder not sticking? Notification won’t go away? Not getting your sensor glucose readings? Don’t know when to replace your transmitter? This chapter will help you figure it out! Troubleshooting sections are categorized by function or system component. The solutions here are meant to be brief and not all-inclusive; some have audible notifications, and others don’t. When more detailed answers or preventative measures are in a chapter, you’ll get a brief explanation here, and then get directed to the applicable chapter and section. After looking at the troubleshooting chapter, are you still not sure what to do? Or maybe your problem is hardware (for example, receiver or transmitter failure). If your problem is not found here, follow the steps listed on your app screen, or call Technical Support. If any of these errors continue and the instructions don’t resolve the issue, please contact Technical Support (available 24/7) at: • TechSupport@dexcom.com • Toll free: 1.888.738.3646 • Toll call: 1.858.200.0200 18.2 Safety Statements Following are the Safety Statements for the Troubleshooting chapter. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Troubleshooting 337 Warning Do: Calibrate at least once every 12 hours. Why: Calibrating less often than every 12 hours might cause sensor glucose readings to be inaccurate. Consequences: Missing severe low (hypoglycemia) or high (hyperglycemia) glucose event.  Precaution Do: Enter the exact BG value displayed on your BG meter within five minutes of a carefully performed fingerstick. Why: Entering the wrong BG values, or waiting more than five minutes before entry, might affect sensor performance.  Consequences: Missing a severe low or high glucose event.  Precaution Don’t: Separate the transmitter from the receiver or smart device by more than 20 feet. Why: The transmission range from the transmitter to receiver or smart device is up to 20 feet without obstruction. If your transmitter and display device(s) are more than 20 feet apart or are separated by an obstruction, they might not communicate. Types of obstruction differ and not all have been tested. Obstructions can include water, walls, metal, etc. As with any wireless device, water is often the biggest culprit in reducing communication distance. This applies to the transmitter and display devices. Take special care when swimming, taking a bath, or getting into a hot tub. Consequences: Missing a severe low or high glucose event. 18.3 Troubleshooting PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Troubleshooting 338 No Alarm/Alerts Device What you see Problem What you do Smart Device:  In app  Not receiving Alarm/Alerts  See Chapter 11. Check Alarm/Alerts, sound and/or vibrations notifications are turned on. Check your smart device is not on Silent or Do Not Disturb (if applicable). Receiver   Sensor Glucose Readings Device What you see Problem What you do BG Meter  Sensor readings and BG meter glucose values often don’t show the same numbers. See Chapter 7. Differences are not uncommon. Readings from different body fluids reflect different numbers: PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Troubleshooting 339 Device What you see Problem What you do Smart Device:  In app  Meter - from blood Sensor - from interstitial fluid 20/20 Rule: If the meter shows 80 or less, CGM should read within ± 20 points. If the meter shows 80 or above, the CGM should read ± 20%. Example: a 202 mg/dL sensor reading and a 188 mg/dL glucose meter value = a 7% difference (this is still considered accurate). Outside of 20/20 rule:  Calibrate again. Receiver   Device What you see Problem What you do Smart Device:  In app  Not getting sensor glucose readings. See Chapter 9. Wait. System will often resolve itself. Check transmitter—is it properly inserted into PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Troubleshooting 340 Device What you see Problem What you do Receiver   the transmitter holder? Make sure you haven’t taken acetaminophen. Don’t calibrate. Use BG meter for BG reading. If this continues for more than 3 hours, contact Technical Support (see Chapter 16.: Smart Device:  In app  Not getting sensor glucose readings. See Chapter 9. Wait System will often resolve itself. Check transmitter—is it properly inserted into transmitter holder? Make sure you haven’t taken acetaminophen. Don’t calibrate. If this continues for more than 3 hours, call Technical Support (see Chapter 16):  Receiver      PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Troubleshooting 341 Device What you see Problem What you do Smart Device:  In app  System display device and transmitter not connecting. No sensor readings, Alarm/Alerts or notifications until error is fixed. See Chapter 9. Don’t calibrate. Verify display device and transmitter are within 20 feet of each other without obstruction. Wait up to 30 minutes.  Don’t calibrate. Use BG meter for BG reading. More than 30 minutes?  App (if not resolved): • Go to Settings. • Tap Bluetooth. • Turn Bluetooth Off and On. App/Receiver: If this continues for more than 3 hours, contact Technical Support (see Chapter 16). Receiver    Smart Device:  In app  No sensor glucose readings See Chapter 7. Wait up to 2 hours. System is counting down to when you do your startup calibration. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Troubleshooting 342 Device What you see Problem What you do Receiver   Applicator Picture Problem What you do  Can’t push in orange button.  After placing on body, make sure safety guard is removed.  Fold and break away guard.   Hurts when the needle fires. Make sure your application site is not directly over a bone. Use an area of your belly with less scar tissue or irritation.  Smaller adhesive patch won’t come off. Lift up the tab of the label. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Troubleshooting 343 Picture Problem What you do     Transmitter holder won’t stick. See Chapter 6. Put medical tape over transmitter holder’s white adhesive patch (e.g., Blenderm). Don’t place tape over the transmitter. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Troubleshooting 344 Picture Problem What you do  Applicator doesn’t come off after pushing button Don’t panic!   Remove applicator and adhesive patch:  1. Gently pull applicator up until you see adhesive patch  2. Using your finger or thumb, hold front edge of patch and peel from skin  3. While holding adhesive patch’s front edge, gently rock back applicator, away from your body.  Check insertion site to make sure the sensor isn’t left on the skin.  Don’t try to reuse applicator.  Call Customer Service. • Toll free: 1.888.738.3646 • Toll call: 1.858.200.0200   PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Troubleshooting 345 Hardware Error Device What you see Problem What you do Receiver  Won’t turn on: Battery dead. See Chapter 4. Charge receiver using electrical outlet, not computer/laptop. Full charge may take up to five hours. Receiver  After full charge session: Won’t turn on. See Chapter 4. Reset receiver. Connect receiver to charger. Insert end of paper clip into small circular hole on receiver’s back. Push down on paper clip. Receiver will vibrate. Processing screen appears. Charge receiver. Receiver  Receiver low battery. See Chapter 4. Charge receiver.  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Troubleshooting 346 Device What you see Problem What you do Receiver  Corrupted database. See Chapter 16. Write down error code. (Screen may show other codes.) Call Technical Support:  • Toll free: 1.888.738.3646 • Toll call: 1.858.200.0200 Notification: Vibrates one time for four seconds and four beeps. Receiver  System recovery. See Chapter 16. Do nothing. Receiver is able to continue to work and recover from an error. app: Tap OK to clear Alert. Receiver: Press Select to clear Alert. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Troubleshooting 347 Device What you see Problem What you do Smart Device:  In app  No Bluetooth.  No sensor readings, Alarm/Alerts or notifications until error is fixed. See Chapter 5. Go to smart device’s Settings. Make sure Bluetooth is On. If problem persists, please contact device’s manufacturer.  Calibration Error Device What you see Problem What you do BG Meter  System will not accept calibration if outside of the 40-400 mg/dL range. See Chapter 7. Wait until your glucose is between 40-400 mg/dL. Calibrate only when your BG meter values are between 40-400 mg/dL. Smart Device:  In app  System didn’t accept recent calibration (see Sensor Glucose Readings troubleshooting See Chapter 7. app:  Tap question mark to get more information. OR Follow instructions PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Troubleshooting 348 Device What you see Problem What you do Receiver  for a possible reason). No sensor readings, Alarm/Alerts or notifications until error is fixed. below. app/Receiver:  Wait 15 minutes. Enter 1 calibration. If error screen still appears enter 1 more BG meter value. Wait 15 minutes.  If no sensor glucose readings display on the smart device or receiver, the sensor needs to be replaced.  Contact Technical Support (see Section 16.1) to report error:  Device What you see Problem What you do PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Troubleshooting 349 Device What you see Problem What you do Smart Device:  In app  System didn’t accept recent calibration. See Chapter 7. Wait 15 minutes. Enter 1 BG meter value. Wait 15 more minutes. If error screen still appears enter 1 more BG meter value. Wait 15 minutes.  If no sensor glucose readings appear on the display, the sensor needs to be replaced.  Call Technical Support (see Section 16.1) to report error: • TechSupport@dexcom.com • Toll free: 1.888.738.3646 • Toll call: 1.858.200.0200  Receiver   Transmitter Error Device What you see Problem What you do PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Troubleshooting 350 Device What you see Problem What you do Smart Device:  In App  Transmitter not working. Sensor session automatically stopped. No sensor readings, Alarm/Alerts or notifications until transmitter is replaced See Chapter 16. Make sure transmitter is snapped into sensor pod Contact Technical Support:  • TechSupport@dexcom.com • Toll free: 1.888.738.3646 • Toll call: 1.858.200.0200 Use BG meter for BG reading. You won’t get additional Alerts after clearing.  Receiver   Device What you see Problem What you do Smart Device:  In App  Pairing failed  Transmitter and sensor not connected. See Chapter 6. Sensor may not be inserted correctly. Insert a new sensor.  For a replacement, PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Troubleshooting 351 Device What you see Problem What you do Receiver   No sensor readings, Alarm/Alerts or notifications until transmitter is paired. contact Tech Support at:  • TechSupport@dexcom.com • Toll free: 1.888.738.3646 • Toll call: 1.858.200.0200    Device What you see Problem What you do Smart Device:  In App  Transmitter Low Battery See Chapter 16. Contact Technical Support:  • TechSupport@dexcom.com • Toll free: 1.888.738.3646 • Toll call: 1.858.200.0200  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x System User Guide Troubleshooting 352 Device What you see Problem What you do Receiver    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x  System User Guide Symbols on Package Labels 353 Chapter 19 Everything Else G5x: Symbols on Package Labels The following symbols may be found on the sensor, transmitter, and receiver package labels. These symbols tell you about the proper and safe use of the Dexcom G5x System. Some of these symbols may not have meaning in your region, and are listed for informational purposes only. This table shows what each symbol means.   Alternating Current  Authorized Representative in the European Community  Batch/Lot Number  Bluetooth  Caution  Class II Equipment  Date of Manufacture  Direct Current  Do Not Reuse  Do Not Use If Package Is Damaged  Electrical Equipment Designed Primarily for Indoor Use  European Union WEEE Directive 2012/19/EU EC  REPPDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x  System User Guide Symbols on Package Labels 354  Humidity Limitation  Input  IP22: Protection Against Insertion of Large Objects and Dripping Water  IP28: Protection Against Insertion of Large Objects and Immersion in Water  Keep Dry  Manufacturer  Marking Certifies Device Meets European Council Directive 93/42/EEC  MR Unsafe  Non-Ionizing Radiation  Prescription Required  Refer to Instruction Manual/Booklet  Serial Number  Ship By Date  Sterile by Radiation  Temperature Limitation  Type BF Applied Part  Use By Date    SNSTERILE  RPDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
 Dexcom G5x  System User Guide Symbols on Package Labels 355  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 356 5   SHARING IS CARING  • Dexcom Share®  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 357 Chapter 20 Sharing is Caring: Dexcom Share® 20.1 Learning About Dexcom Share Glossary Airplane Mode A setting on a smart device where wireless features are disabled in order to comply with airline regulations. Application or App A software program, such as the Dexcom G5 Mobile app and the Dexcom Follow app, designed to run on a smart device. App Store Internet store for downloading applications to a smart device. Blood Glucose Meter A device used to measure how much glucose is in the blood. BG Value The measurement of glucose in the blood. Bluetooth A wireless technology that allows devices to wirelessly communicate with each other. Default A manufacturer’s preset option for a device setting. Delay Amount of set time that passes before a notification is sent to a Follower. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 358 Dexcom Follow App Gets the Sharer’s glucose information and notification data from the Dexcom Share Cloud. Dexcom G5 Mobile App Receives glucose information from the G5x transmitter. Sends glucose information to the Dexcom Cloud using an Internet connection. Dexcom G5x Sensor The Dexcom G5x System part that includes an applicator and sensor wire. Dexcom G5x System CGM system made of a sensor, transmitter, and smart device/receiver. Dexcom G5x Transmitter The G5x System part that wirelessly sends glucose information to the app. Dexcom Share  A secondary notification system using the following parts: • G5x • Bluetooth wireless technology • Sharer’s smart device • App • Internet • Follower’s smart device  • Dexcom Follow app Dexcom Share Cloud A secure online storage server where Dexcom Share feature information is stored and then shared with Followers. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 359 Do Not Disturb A setting on a smart device where all incoming calls, Alerts, and notifications are silenced. Do Not Disturb can be set to specific times and can be set to allow exceptions (people who can disturb you). Follower A person that gets the Sharer’s shared information in the Dexcom Follow app. Follow Dashboard® On the Dexcom Follow app, the Follow Dashboard shows the glucose information of up to five (5) Sharers. Follower’s Smart Device Runs the Dexcom Follow app. G5 Mobile/G4 PLATINUM Sensor G5 Mobile part that includes an applicator and sensor wire. G5 Mobile System CGM system made of a sensor, transmitter, and smart device/receiver. G5 Mobile Transmitter G5 Mobile part that wirelessly sends glucose information to the G5 Mobile app. G5 Mobile App Receives glucose information from the G5 transmitter. Sends glucose information to the Dexcom Share Cloud using an Internet connection. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 360 Hyperglycemia High BG. Same as “high.” The default High Glucose Alert in the G5x is set to 200 mg/dL. Consult your healthcare professional to determine the appropriate hyperglycemia setting for you. Hypoglycemia Low BG. Same as “low.” The default Low Glucose Alert in the G5x is set to 80 mg/dL. Consult your healthcare professional to determine the appropriate hypoglycemic setting for you. Invite/Follow Invitation Email An email request for a person to download the Dexcom Follow app and get the Sharer’s shared information. Jailbroken The removal of limitations set by the manufacturer on a smart device. Do not use jailbroken smart devices with Dexcom Share. mg/dL Milligrams per deciliter. The standard unit of measure for sensor glucose information in the United States. Mobile Data Connections Cellular networks, such as 3G, 4G, and LTE™, used by a smart device to access the Internet. No More Data Notification Notifies the Follower when the Sharer is unable to share glucose information. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 361 Notification A visual message that appears on the screen of the Follower’s smart device. Notifications may also include a sound, depending on the smart device’s settings. Not Sharing When the Sharer chooses to temporarily not share glucose data with the Follower. Obstruction An object that stops the wireless communication between devices, such as wall thickness or radio waves. Profile Located in Follow Dashboard and displays the Sharer’s glucose information, trend arrow, and profile picture. Range Maximum distance two devices can communicate wirelessly without obstruction.  Real-Time CGM  Data the Sharer receives on the G5 Mobile app. Although your Dexcom Follow app might be similar to what you see on your G5 Mobile app, it cannot be considered real-time because there are layers of communication between the Dexcom G5 Mobile app and the Dexcom Follow app. Repeat Amount of time the Follower chooses before he/she wishes to receive a repeat notification. Sensor Glucose Reading A glucose measurement taken by the G5x. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 362 Sharer The person who uses the Dexcom Share app.. Sharing The act of electronically transmitting glucose information from the Sharer’s smart device to the Follower’s smart device. Simultaneous Voice and Data The ability to make a phone call and access the Internet on the same cellular connection at the same time. Smart Device A cordless (unless charging), mobile (easily transportable), connected (via Wi-Fi, 3G, 4G, etc.) electronic device that can operate the G5 Mobile app or the Dexcom Follow app. Examples of smart devices are smartphones or tablets. For a list of compatible smart devices, see dexcom.com/compatibility. Standard Home Glucose Monitoring Self-monitoring of BG using blood taken from the finger and a BG meter. Trend Arrow The arrow next to the Sharer’s glucose value, located on the Sharer’s profile on the Dexcom Follow app. This is the same trend arrow that is found on the Dexcom  receiver. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 363 Trend Graph Displays the pattern of the Sharer’s glucose information. Wi-Fi or Wireless Internet  A technology that allows electronic devices to wirelessly access the Internet. These networks can include your home Internet or one found at a public location.  20.2 Dexcom Share Overview Dexcom Share is a feature within the G5 Mobile app. It allows for remote monitoring of G5x data from one person, the Sharer, to another person, the Follower. Dexcom Share includes:  • G5x CGM System • Sharer’s smart device • App • Internet connection • Follower’s smart device  • Dexcom Follow app  You cannot use the Share feature with the receiver. Once the Sharer activates the Share feature in their app, the smart device transfers sensor glucose readings to the Dexcom Share Cloud using either Wi-Fi or a cellular data plan. Then, the sensor glucose readings are sent from the Dexcom Share Cloud to the Follower’s smart device using Wi-Fi or the Follower’s cellular data plan. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 364  Figure 8. Sharing The Sharer must be within 20 feet of his/her smart device in order to send data to the Follower or it will not work.   PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 365 Dexcom Share Parts  Sharer’s smart device*1  Follower’s smart device*1  G5 Mobile app  Dexcom Follow app  G5x transmitter*  G5x sensor*  Internet/Wi-Fi or mobile data service/3G/4G/LTE*  Bluetooth *Must be purchased separately. 1A list of compatible devices can be found at dexcom.com/compatibility. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 366 Conditions Affecting Use Once sharing is active, make sure the Sharer’s and Follower’s smart device settings are not altered. Make sure the Sharer’s and Follower’s smart devices have: • Enough battery power to maintain sharing • An active Internet connection • Notifications turned on. If turned off, Follower won’t receive any notifications Dexcom recommends charging the smart device while sharing. 20.3 Risks and Benefits Risks Dexcom Share is a feature of the G5x. The main risks involved with using the Dexcom Share feature are based on misunderstanding its purpose.  Remember that the Dexcom Share feature in the G5x is a secondary notification feature, not a real-time remote monitoring system.  With using the Dexcom Share feature, there are three distinct parts of glucose monitoring:  1. BG meter—use this to make any treatment decisions. 2. G5x—Use the G5x to complement, but not replace, information obtained from the BG meter. It detects glucose trends and tracks glucose patterns. 3. Dexcom Share—This is an optional add-on to the G5x that can share glucose information and notifications with up to five (5) other people. Shared sensor glucose readings and information can add another level of awareness. Using the wrong glucose information for treatment decisions could lead to low or high glucose. BG values from a BG meter may differ from the information displayed on the Dexcom Follow app. All treatment decisions should be made using a BG value from your meter, not the glucose information displayed on the Dexcom Follow app. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 367 Followers who are concerned by notifications on the Dexcom Follow app should contact Sharers and remind them to check their BG with a BG meter before driving a car or making any treatment decisions, such as taking insulin or eating fast-acting carbohydrates. Sharers should not rely on Followers to notify them about low or high glucose.  Any problems with smart device(s), Bluetooth, wireless Internet connection, mobile data connection, Dexcom Share Cloud, or not being in the communication range could cause data to not be shared with the Follower. In addition, if the Delay setting is too long, the Follower might not be aware of glucose level changes in a reasonable time. Therefore, the Dexcom Share feature should be used only to give a secondary level of awareness and should not be expected to always communicate and transfer sensor glucose readings and information. Benefits Patients usually respond when their continuous glucose monitoring (CGM) systems notify them. However, experts advise that an additional CGM Alert to another person may be helpful in increasing the detection of low glucose or high glucose values, especially at night. The Dexcom Share feature enables this additional awareness, even when the Sharer and Follower are not in the same place.  The Dexcom Share feature may provide improved quality of life and greater peace of mind to patients, their caregivers, and their support team by allowing the G5x Alerts, Alarms, and trend graphs to be checked remotely. 20.4 Safety Statement Intended Use The purpose of Dexcom Share Direct Secondary Displays is to notify another person, the Follower, of the patient’s Dexcom Continuous Glucose Monitoring (CGM) System sensor glucose information. The Secondary Displays is intended for providing secondary notification of a continuous glucose monitoring system and does not replace real time PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 368 continuous glucose monitoring (G5x) or standard home BG monitoring. The Dexcom Share Direct Secondary Displays is not intended to modify or analyze data received from the continuous glucose monitoring system, nor is it intended to instruct, or to transmit information to the continuous glucose monitoring system. The Dexcom Share Direct Secondary Displays is not intended to serve as a replacement for a primary display device for a continuous glucose monitoring system. The Dexcom Share Direct Secondary Displays is not intended to receive information directly from the sensor or transmitter of a continuous glucose monitoring system. Important User Information Please review the indications, contraindications, warnings, precautions, cautions and other important information in the G5x user guide. Dexcom Share is a feature of the G5x.  If you do not have the G5x user guide, you can view it on dexcom.com or call 1.888.738.3646 to request a copy. Availability hours: Monday-Friday, 6 AM-6 PM PST. Please contact your healthcare professional during hours the line is unavailable. Contraindications Do not bring the smart device (e.g., mobile phone, tablet computer) into a room containing medical equipment such as Magnetic Resonance Imaging (MRI), Computed Tomography (CT), or diathermy. These smart devices have not been tested with this equipment. Exposure to these types of equipment could heat and damage the smart devices so that they are unable to send or receive glucose information. Warnings Dosing decisions should not be made based on this device. The user should follow instructions on the continuous glucose monitoring system.  This device is not intended to replace self-monitoring practices advised by a physician. Dexcom Share does not work alone. Dexcom Share does not PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 369 replace G5x and requires Share to be turned “On” to communicate glucose information to the Follower. You cannot use Dexcom Share to make treatment decisions, such as how much insulin to take. Dexcom Share does not replace a BG meter. Always use the values from a BG meter for treatment decisions. BG values may differ from the sensor glucose information. Using the sensor glucose information for treatment decisions could lead to low or high BG values. Precautions Do not use Dexcom Share as the main source of CGM glucose trend information. Use the Dexcom receiver as the main device to track sensor glucose information, notifications and Alarms. At times, the patient will be unable to share data using Dexcom Share, and the Follower might miss helping the patient in the event of low or high BG values. Do not rely solely on the Follower to notify the patient of low or high glucose events or other important information. At times, the Follower may not receive data, and the patient will not be notified of this fact.  When using Dexcom Share, make sure Share is turned “On.” If not, the patient will be unable to share data, and the Follower might miss helping the patient in the event of low or high BG values. If the patient’s smart device does not have a connection or loses the connection, the patient will be unable to share data, and the Follower might miss helping the patient in the event of low or high BG values.  Do not use Dexcom Share unless both the patient’s and Follower’s smart devices have active Internet connections in order to share data. If either the patient or the Follower does not have a connection, loses their connection, turns off the connection (“Airplane Mode”) or if the smart device is in Do Not Disturb mode, the patient will be unable to share data and the Follower might miss helping the patient in the event of low or high BG values. To check this, make sure that the Follower’s smart device can receive text messages. Follow notifications and text messages work by a similar process.  Make sure the patient’s and Follower’s smart devices have charged batteries or are connected to electrical outlets. If the smart device shuts down due to PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 370 low battery, the patient will be unable to share data, and the Follower might miss helping the patient in the event of low or high BG values.  If the patient’s smart device is powered off or restarted, make sure the app is reopened after the smart device is turned back on in order to resume sharing. If the  app is not reopened, the patient will be unable to share data, and the Follower might miss helping the patient in the event of low or high BG values.  Do not turn off sounds in the Follower’s smart device at any time that he or she wants Follow notifications to be heard. The smart device settings override the Dexcom Follow app, and all notifications will be silent even if the Follower has selected a Dexcom Follow app notification sound. If the smart device has a vibrate feature and vibrate is On, the Dexcom Follow app notifications will only vibrate.  Check the delay settings on the patient’s smart device to make sure they are not too long. The Follower will not receive notifications until after the time period in the delay has passed, and the Follower might miss helping the patient in the event of low or high BG values if the delay is too long.  The patient should not choose to “Not Share” with the Follower at any time when he or she wants the Follower to get notifications. During the time the patient chooses to “Not Share,” the Follower will not receive notifications and might miss helping the patient in the event of low or high BG values. Check the Dexcom Follow app’s trend graph if the Follower’s smart device has been off or if there is no data connection (for example, Internet/Wi-Fi or mobile data service/3G/4G/LTE is lost, connection is turned off in Airplane Mode, or smart device touch is placed in Do Not Disturb mode). When the smart device is turned back on, the Follower will only receive the most recent notification and might miss helping the patient in the event of prior low or high BG values.  Sharers and Followers should check whether their cellular service carriers support voice and data at the same time (simultaneous voice and data). If their carriers do not support simultaneous voice and data, the app may not be able to share glucose readings and the Dexcom Follow app may not be able to receive notifications or glucose readings during phone calls. Dexcom Share will resume sharing after the phone call has ended, and the Follower will receive any waiting notifications after the phone call has ended. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 371 20.5 Setting Up Dexcom Share Dexcom Share Description What Dexcom Share does: • Connects your smart device with your Follower’s smart device via either a Wi-Fi or mobile data connection (connect to Wi-Fi through a secured network to maintain data security) • Invites and sends Followers your setting recommendations • Displays the status of your smart device, and the Dexcom Share Cloud o Confirms your sensor glucose readings are being shared with your Follower(s) What Dexcom Share does not do: • Lets you know when the Follower is not receiving your sensor glucose readings and information Tips • Read the rest of the G5x user guide before using Dexcom Share • Always confirm information with a BG meter before making treatment decisions • Check the status screen after turning Dexcom Share “On” on the smart device to make sure it is working Installing the App Step What you see What you do PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 372 Step What you see What you do 1  Download the G5 Mobile app from your app store. See your smart device’s user manual for instructions. Download the app to use Dexcom Share.  2  Launch the app. Set up your smart device (see Chapter 5) before sharing. Once your app has been set up, activate Dexcom Share. A series of screens walk you through the Dexcom Share features, highlighting important information. Activating Your Share Feature Step What you see What it means What you do PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 373 Step What you see What it means What you do 1  Activates Dexcom Share. If Dexcom Share icon is gray, your Share feature has not been turned on. Tap Dexcom Share icon in the upper right corner of your smart device’s home screen. 2  Dexcom Share Welcome Screen. Read screen. Tap Next when done. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 374 Step What you see What it means What you do 3  Message about Internet access. Tap Next. 4  How to know you are sharing your data. Tap Next. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 375 Step What you see What it means What you do 5  How to know your Follower is not getting your sensor data. Tap Let’s Get Started to move on and invite your Followers. Inviting Followers Step What you see What you do 1  Tap Invite Followers to set up your Followers. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 376 Step What you see What you do 2    Enter the Follower’s nickname and email address. Confirm Follower’s email address. The Follower will get a Follow Invitation email. Make sure the Follower can access this email account from their smart device. Tap Next. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 377 Step What you see What you do 3  Slide Allow Trend Graph View’s On/Off switch if you want Follower to see your trend graph. Tap Next. Turned Off: Follower sees only your sensor glucose reading and trend arrow. Turned On: Follower sees your sensor glucose reading, trend arrow, and trend graph. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 378 Step What you see What you do 4  Choose if your Follower gets your Urgent Low, Low, and High Glucose Alarm/Alerts. Choose if you want your Follower to get notifications if they are not receiving your sensor glucose readings. Select what Alarms/Alerts your follower gets and how long you are low/high or not sharing data (for example, if you want your Follower to know when your glucose is above 200 mg/dL for more than 2 hours, you can set up notifications in the Follower’s Settings menu). Tap Save for each Follower Setting “Save.” Tap Next when done. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 379 Step What you see What you do 5  Before Follower invitation is sent, review the Summary screen. Tap Send Invitation. After sending invitation, you cannot adjust the Follower’s settings. 6  To add more Followers: Tap Followers on the Share Status screen. Invite up to a total of five (5) Followers.    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 380 20.6 Using Dexcom Share Dexcom Share Status You can look at the Dexcom Share icon on your home screen to see if Dexcom Share is working. After turning Dexcom Share on, check its status.  Figure 9. Share Status  Dexcom Share Status Icons Status tab What it is  The Share icon is in color when Dexcom Share is sending sensor glucose readings and information. Share iconPDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 381 Status tab What it is  The Share icon is dark gray with a red circle when Dexcom Share is not working. The Sharer should tap on the dark gray Share icon when Share is not working to get further information about the error.  The Share icon is light gray when Dexcom Share has not been activated. The Sharer should tap the light gray icon to get started using Dexcom Share. When a device or connection is not working, Dexcom Share will not work. The Sharer will not be able to send sensor glucose readings and data to Follower(s). Troubleshooting Status Issues The Dexcom Share status bar is a useful tool. It can help identify if there is a problem and Dexcom Share is not working. The following table provides troubleshooting tips for the Share status bar. 1PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 382  Figure 10. Dexcom Share Screen NOTE: Whether or not Dexcom Share is working and the Followers are receiving glucose Alarm/Alerts, you must always refer to your G5x display device for your sensor glucose readings and Alerts. All treatment decisions must be based on your BG value from your BG meter. Dexcom Share Status Issues What you see What it means What you do  Green check mark: All connections are working. N/A. On/Off Switch - Turns sharing on or offSharing Status Bar - Status of sharing your sensor glucose readings with your FollowersFollower List - Add Followers and lists status of Followers.PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 383 What you see What it means What you do  Issue with: • Sharer’s CGM data • Sharer’s smart device The Sharer should: • Verify there is a glucose value on the smart device • Be sure the transmitter is in range of the smart device • Tap on blue “?” to learn more about how to troubleshoot this issue • Allow up to 10 minutes for their status to turn green and a green check mark to appear If the Sharer continues to see this, the Sharer should turn off Share and then turn it back on. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 384 What you see What it means What you do  Issue with: • Sharer’s Internet connection • Dexcom Share Cloud  The Sharer should: • Verify their Wi-Fi or cellular connection is ON • Be sure they are in an area that has cellular reception • Not be on a voice call • Be sure they can access the web via a browser • Check later or follow up with their Internet connectivity provider • Tap on blue “?” to learn more about how to troubleshoot this issue Followers List The Followers list allows the Sharer to manage his/her Followers. In the Followers list the Sharer can: • Invite a new Follower • See the status of Followers that have been invited • Glance at what options the current Followers have  PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 385 Icon/Status What you see What it means  Invite a new Follower.   Follower is set to get notifications from Sharer.  Follower is able to view Sharer’s trend graph.  Follower did not accept Sharer’s Follow Invitation email within 7 days. Sharer can invite Follower again by tapping on the + icon in the top right corner of the screen.  Follower has been sent a Follow Invitation email but has not accepted it yet.  Sharer stopped sharing with Follower. Follower will not get any of the Sharer’s glucose information, Alarm/Alerts, or trend graph updates. Editing/Removing Followers Tap on a Follower to edit the Follower’s profile (nickname or ability to view trend graph) or remove a Follower. Remove a Follower by tapping “Remove Follower.” Once removed, the Follower won’t get glucose information or Alarm/Alerts. NOTE: The Sharer cannot change any Follower settings after the Follow Invitation email has been sent. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 386 Stop Sharing The Sharer can swipe the On/Off switch to temporarily stop glucose information and Alarm/Alerts from being sent to Followers. Sharing stops until the Sharer turns the On/Off Switch back on. For reasons of safety and intended use, the Follower will get a message telling them the Sharer’s data was set to Not Sharing. The Follower’s dashboard will show the Sharer has stopped sharing glucose information. 20.7 Dexcom Follow App Dexcom Follow App Description The Dexcom Follow app is a separate app from the G5 Mobile app. Your Followers only need to download and install the Dexcom Follow app. What the Dexcom Follow App does: • Allows Follower to view Sharer’s glucose information • Allows Follower to get Alarm and Alerts • Allows Follower to view Sharer’s trend graph What the Follower app does not do: • Provide treatment advice • Interact with the G5 Mobile app Receiving Dexcom Follow Invitation Email After getting the Sharer’s Follow invitation by email, the Follower sets up his/her smart device. Glucose Alarm and Alerts A glucose notification is a visual message saying “Glucose notification from [Sharer’s name]” that appears on the screen of the Follower’s smart device. The notification may include sounds, depending on the smart device’s settings. Types of notifications the Follower gets: PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 387 • Low Sensor Glucose Reading • Urgent Low Glucose Alarm (< 55 mg/dL) • High Sensor Glucose Reading Followers can change some of the initial settings to fit their needs. Followers cannot change the Sharer’s permission settings to see the trend graph. Sharer Status Changes That Notify the Follower Some Sharer status changes will notify the Follower: • Not Sharing—Sharer decides to temporarily stop sharing • Removed by Sharer—Sharer removes Follower • No More Data—Active glucose sharing is stopped for any reason, other than the Sharer turning Share “Off”  o Follower should contact Sharer for more information about the data interruption   PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 388 The Follower Dashboard  If the Sharer doesn’t allow the Follower to see the trend graph, he/she will only see the glucose reading and trend arrow.  Figure 12. Follower Information   Sharer’s glucose reading and trend arrowSharer’s pictureHow long ago the Sharer’s glucose reading and trend arrow were last updatedPDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 389 If you choose to have your Followers see your trend graph, they see:              20.8 Troubleshooting Dexcom Share Troubleshooting Troubleshooting Status—See the Troubleshooting Status Issues portion of Section 20.6.     Figure 14. Sharing Status Troubleshooting   Sharer’s name Notification settingsHome iconTime duration setting of 3, 6, 12 or 24 hoursTrend graphTrend arrowSharer’s glucose readingGlucose range (between high and low alerts)PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 390 Sharing Checklist To share, make sure: • Your smart device works with the G5 Mobile app  o To see a list of supported smart devices and operating systems, go to: dexcom.com/compatibility • The app is open or running in the background • Your smart device has an active Internet connection (Wi-Fi, 3G, 4G, LTE) o Check to see if the Internet connection is working by trying to open a web page on the smart device • If on a phone call using your smart device, your CGM information may not upload into the Share Cloud while on your call • Airplane Mode is turned off • Do Not Disturb is turned off • Smart device sound is on in order to hear notifications • Smart device is sufficiently charged or charging • Smart device is within 20 feet of the transmitter • Smart device has 35 MB of available memory •  Refer to the smart device user manual for further instructions. Tips • Read the G5x user guide before using the Dexcom Share feature • Always confirm information with a BG meter before you make treatment decisions    PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 391 | Sample Index (note, pagination is wrong) A A Adhesive Adhesive won’t stick  51 Optional use  30 Alarm or Alerts Change Low/High Alerts  44 Rise Rate, Fall Rate, and Signal Loss Alerts  44 Urgent Low Glucose Alarm  44 App Enter Initial BG Meter Values  22 Enter Update Calibration  23 Install App  21 View Home Screen  24 B Benefits  15 C Calibration Entering initial BG in app  22 Enter update BG readings in app 12 Hours  23 Tips for Entering BG Meter Values  23 Warning and Precautions  6 Change Low/High Alerts  44 Choose Display Device  18 Components Applicator and Sensor  17 Display Devices  17 Transmitter  17 Customer Service  60 E Ending Sensor Session Early  42 End Sensor Session  40 Enter Initial BG Meter Values  36 F Fall Rate  44 Fingerstick  7 H Hourglass  46 I Indications for Use  5 Install App  21 M MRI/CT/Diathermy  5 PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 392 P Precautions  7, 8, 10, 11, 13 Q Question Marks  46 R Receiver Confirm Transmitter and Receiver Communication  35 Ending Sensor Session Early  43 Enter BG Meter Values Every 12 Hours  37 Enter Initial BG Meter Values  36 Receiver Setup  27 Set Up Alert Sounds  34 Start Sensor  33 Trend Arrows  39 View Receiver Trend Screen  38 Rise Rate  44 Risks and Benefits Benefits  15 Risks  14 S Safety Statement Calibration Warning and Precautions  6 Contraindications  5 Indications for Use  5 Receiver Warning and Precaution  11 System Precautions  10 Transmitter Warnings and Precautions  9 Sensor Ending Sensor Session Early  43 End Sensor Session  40 Insert Sensor  29 Signal Loss  44 System Overview Choose Display Device  18 Components  17 Applicator and Sensor  17 Display Device(s)  17 Transmitter  17 T Training Options  4 Transmitter Attach Transmitter  32 Errors  49 Remove  40 Travel  58 Trend Arrows App  25 Receiver  39 Trend Graph App  25 Receiver  39 Troubleshooting Adhesive  51 PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 393 Applicator  52 Calibration Errors  48 Sensor Glucose Readings  45 Transmitter Errors  49 U Urgent Low Glucose Alarm  44 W Warnings  6, 8, 9, 12, 13 Warranty Receiver Warranty Information  53 Transmitter Warranty Information  55     PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor
  G5x  System User Guide Sharing is Caring 394  © 2016 Dexcom, Inc. All rights reserved.  Covered by patents: dexcom.com/patents. Dexcom, Dexcom G4 PLATINUM, G5, Dexcom G5, Dexcom G5 Mobile, Dexcom G5x, G5x, Dexcom G5x CGM System, Dexcom Share, Dexcom Care are either registered trademarks or trademarks of Dexcom, Inc. in the United States and/or other countries. Bluetooth is a registered trademark owned by Bluetooth SIG. All other product or company names that may be mentioned in this publication are trade names, trademarks or registered trademarks of their respective owners   Dexcom, Inc. 6340 Sequence Drive San Diego, CA 92121 USA  Web: dexcom.com  Phone: 1.858.200.0200 Tech Support: 1.888.738.3646  LBL013726"Rev"003"/"MT23637 PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISION PDFCompressor

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