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DEEPSTOR
DRIVE-IN PALLET RACKING

USER INSTRUCTIONS

BLANK

DEEPSTOR
DRIVE-IN PALLET RACKING

USER INSTRUCTIONS
This manual remains the sole property of Dexion (Australia) Pty Limited. It must not be copied
without prior written consent and must be returned upon request.
The information contained within this guide relates solely to the Dexion product, it doesn’t
necessarily relate to other similar systems available from alternative sources and should
not be used as the basis for operating these alternatives
Whilst the utmost care is taken to ensure the accuracy of the data and design details shown within,
Dexion (Australia) Pty Limited cannot, under any circumstances, be held liable for any injuries,
expenses or loss which may, in any degree, be attributed to the use or adoption of such data and
design details.

© Copyright:
Dexion (Australia) Pty Limited
Tattersall Road
BLACKTOWN NSW 2148
Product Management
Tel: +61 2 9830 5000
Fax: +61 2 9830 5003
E-mail: Technical@dexion.com.au
Date of Issue:

August 2003

Deepstor
User Instructions
MANUAL AMENDMENT REGISTER

DEEPSTOR USER INSTRUCTIONS
Issue /
Amendment

Date
Issued

Description

Issue 1

Aug 03

Original Issue.

Inserted
By

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TABLE OF CONTENTS
INTRODUCTION ...................................................................................................................1
OPERATOR TRAINING .............................................................................................................................. 1
INSTALLATION DATA SHEET ................................................................................................................... 2
GLOSSARY OF DEXION TERMINOLOGY................................................................................................. 4

THE PALLET .........................................................................................................................5
PALLET TYPE AND SIZE ........................................................................................................................... 5
IMPORTANT NOTES:................................................................................................................................. 5
LOAD ON THE PALLET.............................................................................................................................. 5
PALLET WEIGHT ....................................................................................................................................... 6
PALLET CONDITION.................................................................................................................................. 6
PALLET ILLUSTRATION ............................................................................................................................ 7

THE FORK LIFT TRUCK (FLT) ............................................................................................9
LIFT HEIGHT .............................................................................................................................................. 9
CORRECT FORK LENGTH ........................................................................................................................ 9
DRIVER TRAINING..................................................................................................................................... 9
DAMAGE TO STORAGE EQUIPMENT ...................................................................................................... 9
CARE AND ATTENTION ............................................................................................................................ 9

OPERATIONAL CLEARANCES.........................................................................................10
LOAD ON THE PALLET............................................................................................................................ 10
LOAD WITHIN THE LANE ........................................................................................................................ 10
LOAD BEARING ON THE PALLET RAIL.................................................................................................. 10
DELIVERY CLEARANCE.......................................................................................................................... 10
FLT CLEARANCE ..................................................................................................................................... 11

LOADING / UNLOADING THE SYSTEM ...........................................................................12
PICKING UP THE PALLET ....................................................................................................................... 12
CORRECT LOADING/UNLOADING PROCEDURE/SEQUENCE............................................................. 12
APPROACHING AND ENTERING THE RACK ......................................................................................... 13
UNACCEPTABLE PALLET HANDLING.................................................................................................... 13
NEVER WORK BENEATH STORED PALLETS........................................................................................ 13
LOADING THE SYSTEM .......................................................................................................................... 14
UNLOADING THE SYSTEM ..................................................................................................................... 15
SAFETY – NEVER WORK UNDER PALLETS.......................................................................................... 16
CLEANING THE INSTALLATION ............................................................................................................. 17

ROUTINE INSPECTION / MAINTENANCE........................................................................18
‘RACK SAFETY OFFICER’ / ‘REPORTING PROCEDURE’...................................................................... 18
COLOUR CODING FOR RISK IDENTIFICATION..................................................................................... 18
INSPECTION INTERVALS........................................................................................................................ 19

DAMAGE TO THE STORAGE EQUIPMENT .....................................................................20
INTRODUCTION....................................................................................................................................... 20
COMPONENT RECOGNITION................................................................................................................. 21
REPORT ALL DAMAGE ........................................................................................................................... 21
REPLACE DON’T REPAIR ....................................................................................................................... 21
DAMAGE INSPECTION - LOAD ARM AND SAFETY LOCK .................................................................... 22
DAMAGE INSPECTION – PALLET RAIL.................................................................................................. 23
DAMAGE INSPECTION – RAIL SPLICE & FIXING .................................................................................. 24
DAMAGE INSPECTION – TOP / BACK BRACING & FIXING................................................................... 25
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DAMAGE INSPECTION – FRAMES ......................................................................................................... 26
DAMAGE INSPECTION – RACK OUT-OF-PLUMB .................................................................................. 27

RISK ASSESSMENT...........................................................................................................28
GREEN RISK ............................................................................................................................................ 28
ORANGE RISK ......................................................................................................................................... 28
RED RISK ................................................................................................................................................. 28
DAMAGE ACTION PROCEDURE FLOWCHART ..................................................................................... 29
TYPICAL CAUSES OF DAMAGE ............................................................................................................. 30
PRECAUTIONS AGAINST DAMAGE ....................................................................................................... 30

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INTRODUCTION
Deepstor is the product name for the Dexion drive-in pallet racking system.
The system comprises parallel rows of frames and individual uprights, interconnected in the left to
right direction with top ties, and in the front to back direction with pallet support rails. Top bracing,
back bracing, and frame bracing provide the structure with overall stability. The system has been
designed to handle timber pallets, and comprises a number of storage lanes, made up of pallet
rails, supported on arms, which are connected to the rack uprights.
The system is devised so that a forklift truck may enter the rack to deposit a pallet at the rear of the
storage lane. Subsequent pallets are then stored sequentially above and in front of the original
pallet, thus providing good density of storage within a given area. Pallets are retrieved sequentially
in reverse order with the truck entering the rack to access the pallets at the rear of the installation.
This is a “Last In, First Out” storage system. (LIFO)
These instructions describe the principals of the Deepstor pallet racking system, how to
safely operate the racking, damage recognition, inspection, maintenance, etc.
The guide does not go into the specifics of individual installations.

OPERATOR TRAINING
Dexion recommends that ALL personnel operating within a warehouse environment are trained in
safe working practises.
Part of the training given to fork lift truck drivers should include the correct use of the
Deepstor installation. This should include the recognition of pallet types, checks on suitability, and
the correct method of loading and unloading the racking.
These guidelines describe how to use the system safely and should form part of your training. A
copy of this document should be made available to all drivers.

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INSTALLATION DATA SHEET
Your installation has been designed around a pallet with the following characteristics.

Client:
Date of Installation:
Dexion reference:
Block Ref. or Rack Area:
Pallet Type:
Pallet size:

x

mm.

Pallet handled on the:

mm face.

Load size (left to right)

mm.

Load size (front to back)

mm.

Any load overhang must be even on both sides.
Pallet + Load Height:

mm.

Pallet Load:

Kg maximum.

FLT Widest Part

mm

FLT Clearance

mm

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To ensure safe use of the storage equipment, the user must understand the following
points:
Use of the equipment
The installation must be used in accordance with the specification and the criteria used for the
design of the rack. The duty of the rack components will have been specifically selected to meet
the individual load requirements of each rack. It is important that these are not exceeded and that
the rack is not altered without consultation.
Installation
The storage equipment must be built in accordance with the specification, plans, and assembly
instructions.
Floor
The warehouse floor, which is the racking foundation, must be capable of withstanding the upright
loads and of receiving the baseplate floor fixings. It must have a suitable degree of surface level
tolerance and flatness.

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GLOSSARY OF DEXION TERMINOLOGY
The following terms are referred to within this guide.
Rack/Block:

The complete structure, in length, depth and height, consisting all lanes and
levels from the front of the rack to the back.

Lane:

A proportion of the rack separated by support frames includes all levels in
the height.

Level:

An individual storage level within a lane. Could be either at floor level or at
a raised level where the pallets are stored on pallet rails.

Pallet Rails:

Horizontal supports either side of a lane to support pallets at raised levels.

Support Arms:

Cantilever brackets that attach to the rack uprights to support the beam rail.

Bracing:

Fitted within selected lanes at the top, rear and lane sides to provide the
structure with necessary stability.

Stop the truck:

The expression “stop the truck” means that the drive is neutralised and the
brake is applied.

Drive slowly:

The expression “drive slowly” means travelling at a speed not exceeding
2.5km/h.

FLT

Fork Lift Truck

FLT Clearance:

Clearance between Support Arm / Rail and the widest part of the forklift
truck (i.e. mast or driver cab).

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THE PALLET
The following gives general information about the pallet.

PALLET TYPE AND SIZE
Your Deepstor rack will have been designed around a specific pallet style and dimensions, this will
be detailed within “The Installation Data Sheet” on page 2.
The most common and widely used industrial pallets have also been illustrated on the following
page to aid identification.
•
•
•
•

The Australian Standard Pallet 1165 x 1165
European Pallet: EUR 800 x 1200mm
Industrial: IND (Fin-pallet) 1000 x 1200mm
The (UK) GKN pallet 1000 x 1200mm

The Australian Standard pallet is a 2-way entry pallet, which is normally handled on either of the
two opposing sides where the end of the bearers are exposed (refer to the pallet illustration). The
other industrial / European pallets can be handled on either the long or short face, which make
them known as ‘four way entry’ pallets.

IMPORTANT NOTES:
1. The orientation of pallet is important. Note the direction of pallet entry and ensure
that pallet is supported by pallet rails on the sides parallel to the entry direction. That
is along the bearer length for the Australian Pallet and short sides for the other three
pallets.
2. Whichever pallet your installation has been designed for it is important that only the
correct pallet be entered into the installation. It is dangerous to mix or enter any
other pallet style or size other than those the system has been designed for.

LOAD ON THE PALLET
The stability of the load on the pallet is important. Ideally loads will be shrink-wrapped or banded in
preference to lose stacking. There should not be any loose wrapping or banding on the bottom of
the pallet. Interlocking of individual items is better than an un-structured placement.
Any load overhang (if permitted) should be even on both sides of the pallet.
Ideally loads should be perpendicular and not lean, however this is rarely practical and the
following deviation is acceptable:
Pallet height up to 2000mm:
Max. 1% of the pallet height.
Pallet height between 2000 and 3000mm:
Max. 20mm.

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PALLET WEIGHT
The pallet weight is the combination of the ‘self weight’ of the timber pallet + ‘load’.
The load must be distributed across the whole area of the pallet to avoid any potential uneven
loading of the rack.
Do not enter pallets with weights that exceed the permitted limit as indicated on the Dexion
Load Signs.

PALLET CONDITION
Pallets must be in good condition, and free from damage. Pallets with loose or broken boards, or
protrusions should NOT to entered into the system.
It is important that the pallet can safely support itself (with load) when spanning between the beam
rails.
If the strength of the pallet is in question a simple test can be carried out by the customer; support
the pallet along its edge (as Deepstor does) a little off the ground and load with 25% overload for at
least 24 hours. If the pallet doe not deflect more than pallet span/100 after this time it can be
considered suitable. Note for the test, the load should NOT be banded or shrink wrapped, and
consist of small items with suitable gaps in between to avoid any bridging affect.

PALLET LOAD STABILITY
The stability of the load on the pallet is important. Ideally loads will be shrink-wrapped or banded in
preference to lose stacking. There should not be any loose wrapping or banding on the bottom of
the pallet. Interlocking of individual items is better than an un-structured placement.
Ideally loads should be perpendicular and not lean, however this is rarely practical and the
following deviation is acceptable:
Pallet height up to 2000mm:
Max. 1% of the pallet height.
Pallet height between 2000 and 3000mm:
Max. 20mm.

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PALLET ILLUSTRATION

Direction of travel
Australian Chep Wooden Pallet
(1165x1165x145)
Pallet Self Weight:

40Kg

Timber:

Hardwood.

The Australian standard pallet has a square base of 1165mm (W) x 1165mm (D) with a maximum
height (H) of 150mm. The minimum clear entry height between bearers is 90mm. The pallet is a 2way entry pallet.

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THE FORK LIFT TRUCK (FLT)
The fork lift truck must be of a suitable design and capacity, capable of lifting the loads to the
heights required. If there are any doubts regarding its capacity reference should be made to the
relevant manufacturer or supplier.

LIFT HEIGHT
The truck must be capable of lifting the pallet clear of the top storage level by at least 100mm.

CORRECT FORK LENGTH
The forks should be of sufficient length to support all the boards, but not extend beyond the pallet
(refer to right-hand side figure for correct fork length)

DRIVER TRAINING
All fork truck drivers should be suitably trained and licensed in the operation of the handling
equipment. Secondly they should trained in the use of this type of storage system and have a copy
of these guidelines available to them.

DAMAGE TO STORAGE EQUIPMENT
The USER is responsible for ensuring that the handling equipment is driven carefully at all times to
avoid any collision with or damage to the rack structure

CARE AND ATTENTION
The following sections of guidelines cover the use of the system, and how to load and unload the
racking.
Following these recommendations and procedures, i.e. pallet inspection, correct pallet placement,
and alignment will all help the efficiency and smooth operation of the system helping to prevent
problems.
Adversely, harsh treatment or abuse will soon lead to damage, and a reduction in system reliability
and performance, and in extreme cases render the structure unsafe.
For the benefit of the system and personnel “Prevention is better than cure”.

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OPERATIONAL CLEARANCES
LOAD ON THE PALLET
The load should be stacked centrally on the pallet, and if overhang has been permitted within the
design, the overhang should be even on both sides of the pallet.

LOAD WITHIN THE LANE
The fork lift truck should deliver the pallet squarely and centrally within the storage lane.

LOAD BEARING ON THE PALLET RAIL
When the pallet has been lowered onto the pallet rails there must be a minimum of 20mm bearing
between pallet and rail.

DELIVERY CLEARANCE
The forklift truck should deliver the pallet clear of the pallet rail by approximately 20 – 25mm.

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FLT CLEARANCE
To minimize unnecessary forces induced on the rack by a forklift truck during its operation, it is
essential that a minimum clearance of 75mm on either side of the widest part of the truck and
arm/rail projection be provided. Refer to Operational Clearances for illustration.

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LOADING / UNLOADING THE SYSTEM
The warehouse should be adequately lit, to permit the safe use of forklift trucks and the handling of
pallets.

PICKING UP THE PALLET
The pallet must be picked up square to the forks, any misalignment of the pallet on the forks can’t
be corrected during the placement sequence and results in badly placed pallets within the system.
Misalignment also increases the effective size of the pallet leading to a reduction in operating
clearances.

CORRECT LOADING/UNLOADING PROCEDURE/SEQUENCE
The following pages detail the correct procedures for loading and unloading the racks and the safe
sequence for delivering and retrieving loads.

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APPROACHING AND ENTERING THE RACK
The forklift truck should approach the rack squarely and not at an angle.
No attempt should be made to deposit/retrieve pallets or to enter a rack when the truck is NOT
correctly aligned. It is not acceptable to attempt to re-align a truck after entry into the rack.

UNACCEPTABLE PALLET HANDLING
It is not acceptable practice to:
• Nudge one pallet with another, in an attempt to move or re-align loads.
• Drag or slide pallets on or against the pallet rails or structure.
• Position or locate a pallet by nudging the one behind.
All of these are dangerous practices that impart additional loads in the rack structure, and could
lead to damage and a reduction in safety.
All are avoidable if the correct procedures are adopted.

NEVER WORK BENEATH STORED PALLETS
It is not safe to either work or drive a truck beneath a pallet that is being stored above.
Adhering to the correct loading/unloading sequences will prevent these unsafe situations occurring.

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LOADING THE SYSTEM

Step 1

Check that the pallet is the correct style and size for the installation.

Step 2

Check the underside of the pallet for loose, split or damaged boards.
Damaged pallets should not be entered into the racking.
The fork lift truck driver inserts the forks into the pallet, and picks the pallet
up ensuring that it is square and that the forks are evenly spaced within the
pallet. Any skew in the pallet at this stage cannot be corrected and will
remain when the pallet is placed in the rack.
The fork lift truck drives with the pallet, and approaches the rack squarely
aligning itself centrally with the desired storage lane.
Slow down and stop the truck at the entrance to the lane. Reduce any tilt
on the mast and raise the pallet to the required storage level ensuring the
pallet is still central between the pallet rails.
Drive slowly into the storage lane towards the intended storage location,
keeping the pallet and truck mast clear of contact with the pallet rails or any
other part of the rack structure.
Stop the truck before making contact with previously positioned pallets.
Carefully lower the pallet onto the pallet rails, ensuring no contact with the
sides of the pallet rail or the pallet behind. There should be a minimum
20mm bearing on the beam rail.
When the pallet is securely positioned lower the forks until they are free
from the pallet and reverse the truck carefully out of the storage lane,
checking the aisle is clear.
When clear of the rack lower the forks to just above ground level before
driving off.

Step 3

Step 4
Step 5
Step 6
Step 7
Step 8
Step 9
Step 10

Follow the above stacking sequence to avoid potential access beneath stored pallets.

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UNLOADING THE SYSTEM

Step 1
Step 2
Step 3
Step 4
Step 5

The forklift truck approaches the rack squarely and aligns itself centrally
with the desired lane.
Slow down and stop the truck at the entrance to the lane. Reduce any tilt
on the mast and raise the forks to the required storage level ensuring the
truck is still central between the pallet rails.
Drive slowly into the lane up to the desired pallet location. Stop the truck
just clear of the load and adjust the forks if required before entering the
pallet.
Lift the pallet clear of the pallet rails, and slowly reverse the truck out of the
storage lane ensuring the way is clear.
When clear of the rack lower the forks to the correct travelling position
before moving off.

Follow the above retrieval sequence to avoid potential access beneath stored pallets.

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SAFETY – NEVER WORK UNDER PALLETS

It is unsafe for operators and fork lift trucks to enter a rack beneath pallets that are stored
on levels above. This is dangerous and MUST be avoided.
This situation could occur when the rack has either been loaded or unloaded out of sequence.
The correct sequences are detailed on the previous two pages. Adopting these sequences ensures
the racks are loaded progressively in stacks starting with the bottom level at the back of the rack,
and then unloaded progressively in stacks starting with the top level at the front of the rack.
Both sequences ensure that there will never be an occasion when a space is created directly
beneath a pallet above.

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CLEANING THE INSTALLATION
Should the rack need cleaning, either as part of a routine, or as a result of a spillage the following
guidelines should be observed.
The clean should comprise of a wipe down with a damp cloth, using (if required) a mild detergent.
NEVER use a hose to spray the racking.
NEVER use abrasive or caustic cleaning agents.

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ROUTINE INSPECTION / MAINTENANCE
It is recommended that the end user refer to Section 9 - “Operation and Maintenance of
Adjustable Pallet Racking” of AS4084:1993 (Steel Storage Racking) for racking inspection and
maintenance procedure. As a supplement to the code recommendation, the following information
has been compiled based on AS4084:1993 and the FEM recommendation. FEM (Federation
Europeene de la Manutention) is a European industrial body made up from various national
organisations representing the storage equipment manufactures in their own country.
The “Deepstor” system requires no maintenance, other than to repair possible damage through
incorrect operation. The system should be regularly inspected.
Under NO circumstances should any attempt be made to alter the rack structure.

‘RACK SAFETY OFFICER’ / ‘REPORTING PROCEDURE’
It is recommended that a ‘Rack Safety Officer’ is appointed and a procedure put in place so that
any damage or unsafe occurrence can be reported, thus ensuring that any necessary actions can
be taken to maintain a safe working environment.
The safety officer would undertake routine inspection, keeping maintenance and safety reports.

COLOUR CODING FOR RISK IDENTIFICATION
The following colour coding; Green, Orange, and Red are classifications of risk as defined by FEM
‘Guidelines for the Safe Use of Static Racking’
Green Risk
Orange Risk
Red Risk

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Damage requiring surveillance.
Hazardous damage requiring action as soon as possible.
Very serious damage requiring immediate action.

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INSPECTION INTERVALS
Daily Inspections
This applies to operator care of the system.
Ensure the correct application and use of equipment.
Ensure that the safe working loads are adhered to.
Damaged pallets must not be entered into the system and should be removed as they occur.
Any safety issues or damage to the structure should be reported to the Safety Officer who will carry
out the risk assessment and identify the risk as necessary.
Weekly Inspections
The Safety Officer will perform visual inspection carried out from ground level of all the racking.
This should include all forms of accidental damage classed as Red or Orange Risk.
Monthly Inspections
This should be carried out in a similar manner to the weekly inspection, but include the physical
emptying of random bays in order to carry out a more detailed inspection.
It should also be used to check that items already identified as Red Risk have been isolated with
the necessary actions taken to rectify the risk. Similarly Orange Risk items should be checked to
ensure repairs are underway.
Ensure that all safe working load signs, maintenance and other safety signs are in place.
Six to Twelve Monthly Inspections
A major inspection by a technically competent person fully experienced in the identification and
categorisation of rack damage. Such a person may be an external specialist capable of giving an
independent assessment of the racking. This review should also examine the performance of the
reporting procedures and that actual repairs are being carried out.
The inspection should be comprehensive and include checking for out-of-plumb and ensure that
the rack installation has not been altered. A copy of the load application and configuration drawings
shall be retained for this purpose.

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The following pages detail the damage assessment procedure and the risk identification
using colour-coding method as per FEM.

DAMAGE TO THE STORAGE EQUIPMENT
INTRODUCTION
Almost all damage to pallet racking is a result from a collision by a fork lift truck, or from the pallet
the truck is transporting.
Any damage will reduce the ultimate load carrying capacity of the rack to some degree thereby
eroding the design safety factors. The greater the damage the greater the reduction in safety
factor, until ultimately a collapse could occur at normal working load.
It is important the user is aware of this situation and understands the need to monitor the racking
carefully to ensure any damage is identified and dealt with.
The following is a summary of both AS4084:1993 and FEM recommendations. Clearly it is not
feasible to reproduce the whole documents in full within these instructions, and therefore if more
detail or clarification is required separate reference should be made to those documents.
Example of damage
The following are two examples of damage by a fork lift truck. In both cases the damage resulted in
a reduction of about 30% to 40% in load carrying capacity.
Both users should consider themselves very fortunate that neither resulted in a collapse.

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COMPONENT RECOGNITION
The Deepstor racking installation comprises of the following main elements:
•
•
•
•
•

Load Arm and Automatic Safety Lock
Pallet Rail and Fixings
Pallet Rail Splice and Fixing
Top / Back bracing and Top Channel
Upright Frames, comprising uprights, bracing and Base plates.

Each should be inspected to the following recommendations.

REPORT ALL DAMAGE
If the racking is damaged it should be reported immediately to ensure the necessary precautionary
actions are taken.

REPLACE DON’T REPAIR
•
•
•

•

Repair of damaged rack components is not recommended.
Any component no longer fit for use should be replaced on a like for like basis.
If the bottom portion of an upright is damaged, it is preferred that the whole upright be
replaced. However, splicing of uprights is limited to repair work only on intermittent uprights
and the splice position must be above 60% of the total upright height and equidistant
between rail levels.
Never apply heat in an attempt to straighten bent components.

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DAMAGE INSPECTION - LOAD ARM AND SAFETY LOCK

ARM WITH SAFETY LOCK
IN PLACE

Safety Lock
Use

Missing:

Automatic Safety Lock is located on all Deepstor arms except the
front and rear uprights in a lane. Front and rear uprights are to be
bolted in position using 1 - M8x16 Nut and Bolt with 1 - M10 large
washer.
Replace immediately

Disengagement:

Reposition immediately, when correctly positioned the pin should
pass through the lock hole in the arm and through the top of the
slot in the upright.

Damage upright slot:

The safety lock pin may damage the top of an upright slot if the arm
has been raised. If damage has occurred, replace the Safety Lock
with 1-M8x16 (Grade 4.6) Nut and Bolt with large washer on the
inside of the upright.

Load Arm
Arm:

Any damage on the arm or tearing and cracking of any hooks,
replace the arm immediately. If the slots are also damaged, the
entire level of arms and rail may have to be relocated.
Consult a Dexion representative for rack capacity prior to any
level adjustments.

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DAMAGE INSPECTION – PALLET RAIL

Fixing
Missing:

Replace immediately

Damage to fixing;

Damage to M6 Nut and Bolt by shearing, replace the fixing
immediately. When damage on fixing occurs, often, pallet rail is
also damaged. If the damage is limited to hole enlargement,
replacement with new fixing using a large washer may be
adequate. If tearing of the hole occurs, do not reuse the hole as
repositioning of the fixing hole will be required.

Rail
Damage:
Permanent Set:

Replace the rail when damage occurs due to buckling, twisting and
serious multiple tearing of fixing holes.
If the rail is permanently deformed when unloaded it has been
overloaded. A straightness tolerance in vertical direction of 1 in 800
is permitted. If the unloaded beam has set more than SPAN/800, it
must be replaced.
Similarly, a tolerance of SPAN/500 is permitted in the horizontal
direction.

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User Instructions

DAMAGE INSPECTION – RAIL SPLICE & FIXING

Splice & Fixing
Missing

Replace immediately

Damage to Fixing & Rail:

Damage to M6 or M10 bolts and nuts by shearing, replace the
fixing immediately. When damage on fixing occurs, often, the fixing
holes on both pallet rail and splice are also damaged. Since the
splice is a crucial element in the rail, it is recommended that the
splice be replaced immediately. Note that the rail may also
need to be replaced. If the hole damage is not severe, the joining
rails may be swapped so that the undamaged holes may be used
at the splice.

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DAMAGE INSPECTION – TOP / BACK BRACING & FIXING

Fixing
Missing:

Replace immediately

Damage to fixing;

Damage to M10 x 25 Gr 8.8 Nut and Bolt by shearing, replace the
fixing immediately. When damage of fixing occurs, most likely
either the upright slots or hole on the brace or both are badly
damaged. A replacement of damaged brace and upright is
recommended.

Brace
Looseness;

Due to slight impacts or movement of the rack over a period, the
brace can become loose. If there is no damage in ether the hole or
the brace re-adjust the brace and tighten the fixing. Ensure that the
rack is plumb.

Damage:

Tearing of the fixing holes or other damage due to pallet placement
(e.g. a permanent kink in the brace) requires replacement of the
brace.

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DAMAGE INSPECTION – FRAMES
FEM quantifies damage to frame uprights and bracing as either Green, Orange or Red risk.
These rules only apply to damage that produces an overall bend in a component. They do not
apply to highly localised damage such as dents, buckles , tears and splits.
Bends are judged against a 1000mm straight edge, localised bends over a shorter length should
be judged pro-rata, i.e. over a half metre length half the limit applies.
Members subjected to tears and splits should always be replaced.
Method of measuring damage:
1. A 1000mm steel straight edge is placed against the flat surface on the concave side of the
damaged component such that the damaged area lies equidistant from both ends.
2. For an upright bent in the direction of the rack beams, the maximum gap should not exceed
5mm.
3. For an upright bent in the direction of the frame bracing, the maximum gap should not
exceed 3mm.
4. For an upright that has been damaged in both directions, the damage shall be measured
and treated separately and the appropriate limits observed.
5. For bracing members bent in either plane, the maximum gap should not exceed 10mm.
Pro-rata for bracing members less than 1000mm long.

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User Instructions

DAMAGE INSPECTION – RACK OUT-OF-PLUMB
Due to an impact (e.g. fork truck collision), a rack may be out-of-plumb by a certain amount. A
recommended maximum amount of out-of-plumb for a rack in an unloaded condition, both along
the aisle and across the aisle directions, is Height/350.
A simple way to measure the amount of out-of-plumb is shown below:

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RISK ASSESSMENT
GREEN RISK
Damage requiring surveillance.
For damage to frames in which the limits illustrated are not exceeded.
This would indicate racks where some damage was present but was considered non-critical.
Such damaged components should be recorded as suitable for further service until the next
management inspection, but clearly identified for further re-examination at future inspections.

ORANGE RISK
Hazardous damage requiring action as soon as possible.
For damage to frames in which the limits illustrated are exceeded by up to a factor of two.
This would identify an area where the damage was sufficiently severe to warrant remedial work but
not so severe as to warrant the immediate off-loading of the rack. Once the rack is unloaded
however, it should not be re-loaded until repairs have been carried out. In the event that the
storage position remains full for several days after the initial identification of the problem, the rack
should be off-loaded for repair without further delay.
The USER company must have a method of isolating such racks to ensure that they do not come
back into use until the necessary repairs have been carried out and the equipment certified as
safe. For example, use could be made of dated adhesive labels, which indicate racks that are not
to be re-loaded until rectified. In practice any racking with ORANGE RISK category damage
should be re-designated RED RISK damage if remedial work has not been carried out within four
weeks of the original designation.

RED RISK
Very serious damage requiring immediate action.
For damage to frames in which the limits illustrated exceed a factor greater than two.
These are situations where a critical level of damage is identified which warrants an area of racking
being immediately off-loaded and isolated from future use until repair work is carried out. Such
repair work would involve replacement of the damaged item.
USER companies must have a method of isolating areas to ensure that they do not come back into
use prior to the repair work being carried out. For example, a particular bay could be off-loaded in
the presence of the inspector and roped off to prevent further use.

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DAMAGE ACTION PROCEDURE FLOWCHART
Rack is damaged

Safety officer to assess and classify
the damage

Red Risk

Immediately off-load
all affected bays of
racking and repair
damage before reuse.

Orange Risk

Green Risk

1. Identify damage for repair.

Record the extent of
the damage and reassess at the next
inspection, but,
within 12 months

2. Order materials.
3. Ensure all locations
affected by the damage are
not reloaded after the goods
are removed

If the severity
of the damage
has increased
The necessary
repairs or
replacement of all
damaged parts are
correctly carried
out.

Return to service

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AUGUST 2003

If repairs are
not carried out
within 4 weeks

Repair carried out

Return to service

If there is no change to
the damage level
continue to monitor at
normal inspection levels
and intervals

Continue in service

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TYPICAL CAUSES OF DAMAGE
The following are some typical contributing factors to why damage can occur.
Handling equipment:
Poor or ill maintained equipment, or a change in the type and size of
handling equipment.
The pallet

Change in the type or size of pallet used, damaged pallets, load
overhang affecting operational clearances.

Truck drivers

Staff, contract or agency drivers, inexperienced or ill-trained, not familiar
with the correct operating procedures, working to high throughput
quotas.

Poor housekeeping

Damaged pallets, unstable loads, obstructions within the aisle.

PRECAUTIONS AGAINST DAMAGE
The following are all factors that can contribute to minimising the risk of potential damage to the
racking system.
Installation layout

The provision of adequate operating aisle and transfer aisle widths.
Sufficient operating clearances around the stored pallet.

Good management

Operational procedures, material flow around the warehouse, avoidance
of traffic bottlenecks, reporting procedures, training of warehouse staff.

Good housekeeping

Inspection of and rejection of unsuitable pallets, clearly defined aisles
and stacking areas, maintenance of fork lift trucks, warehouse floor etc.
and the provision of adequate lighting. Correctly stacked and stable
loads on the pallet.

Good FLT driver training
Instruction on the correct use of the racking, safety aspects,
controlled use of speed within the racking area.
Good aisle markings

Well defined aisles and transfer aisles, traffic routes, and stacking areas.
Floor pallets not to protrude into the operating aisle.

Provision of guide rail

This may be a consideration depending on the type of racking system.

Provision of rack protection
Guards for individual uprights or for the whole frame. Protection
helps reduce the effects of accidental damage. They are intended as
sacrificial protection that needs to be replaced once damaged and
ineffective.

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