Diebold 41020285 RFID device oper at 13.56 MHz, read/trans data User Manual Installation Guide

Diebold Inc RFID device oper at 13.56 MHz, read/trans data Users Manual Installation Guide

Contents

Users Manual Installation Guide

PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 2009Electronic Vault Attendant (EVA)and EVA Elite Product Descriptionand Operating GuideTP-821321-001A PD 6521
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 2009
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 2009Electronic Vault Attendant (EVA)and EVA Elite Product Descriptionand Operating GuideMarch 2009TP-821321-001A PD 6521
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 2009Document HistoryDocument Number Date RemarksTP-821321-001A 3/2009 Original editionCopyright protection is claimed for each revision listed in the document history, as of the date indicated.Any trademarks, service marks, product names or company names not owned by Diebold, Incorporated or itssubsidiaries (collectively "Diebold") that appear in this document are used for informational purposes only andDiebold claims no rights thereto, nor does such use indicate any affiliation with or any endorsement of Diebold orDiebold products by the owners thereof.This document contains proprietary information. If the document pages state the information is confidential(or words of similar import), then this document is intended solely for the use of the copyright owner'semployees or other personnel expressly authorized in writing by the copyright owner. Other uses of thisinformation without the express written consent of the copyright owner are prohibited. This document shouldbe treated as confidential material for security reasons. Any unauthorized disclosure or use of confidentialmaterial may violate Section 1832 of Title 18 of the United States Code as well as other laws, and may bepunishable by fine and imprisonment.The information contained in this document is subject to change without notice. When using the document for systemimplementation, please call your authorized sales or service representative for any applicable changes.This document and the information contained herein are provided AS IS AND WITHOUT WARRANTY. Inno event shall the copyright owner or its suppliers be liable for any special, indirect, or consequential damagesof any nature resulting from the use of information in this manual.No part of this document may be reproduced, stored in a retrieval system, or transmitted, in any form or by anymeans: electronic, mechanical, photocopying, recording, or otherwise, without prior written permission from thecopyright owner.Your use of this document and/or any of the information contained herein constitutes your agreement to all of theterms stated on this page.Diebold continually strives to improve its products. If you would like to comment on the accuracy, clarity,organization or value of this document, please contact us at documentationservices@diebold.com or addresscorrespondence to:Diebold, IncorporatedAtt: Documentation Services 9-B-165995 Mayfair RoadNorth Canton, OH 44720ii Copyright ©Diebold, Incorporated (3/2009) - All Rights ReservedTP-821321-001A
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 2009ContentsSection1 Introduction ............................................ 1-11.1 PartsandService ........................................ 1-11.2 Safety Precautions ....................................... 1-11.3 ReferenceDocumentation ................................... 1-11.4 CustomerResponsibilities ................................... 1-21.5 GeneralDescription ....................................... 1-21.5.1 GeneralDescriptionandPurpose ........................... 1-21.5.2 Components ...................................... 1-31.5.2.1 EVA ..................................... 1-31.5.2.2 EVAElite .................................. 1-41.5.3 Operation ........................................ 1-71.5.3.1 EVA (vault access control only) ...................... 1-71.5.3.2 EVA Elite (vault and SD box access control) ............... 1-8Section 2 Configurations ........................................... 2-12.1 Options ............................................. 2-12.1.1 SecurityOptions .................................... 2-12.1.2 UPS ........................................... 2-12.2 System Configuration ...................................... 2-1Section3 GeneralGuidelines ......................................... 3-13.1 ApplyingandRemovingPower................................. 3-13.1.1 ApplyingPowertotheEVATouchScreenWorkstation ................ 3-13.1.2 RemovingPowerfromtheEVATouchScreenWorkstation.............. 3-23.2 CleaningGuidelines....................................... 3-2FiguresFigure 1-1 EVA Vault Access Components ................................. 1-4Figure1-2 EVAEliteComponents ..................................... 1-5Figure1-3 BasicEVAEliteSystemComponents .............................. 1-6Figure1-4 OptionalSecurityComponents ................................. 1-6Figure1-5 DockingAssemblyandKeyAssembly ............................. 1-9Figure1-6 KeyAssembly .......................................... 1-10Figure1-7 SDBoxWithLockAssembly .................................. 1-10Figure1-8 LockHousinginOpenPosition ................................. 1-11iiiCopyright ©Diebold, Incorporated (3/2009) - All Rights ReservedTP-821321-001A
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 2009PREFACE TO FCC NOTICEDiebold requires each of its products to undergo complete testing before shipment. Each product must pass stringentrequirements of quality control. In addition, much effort and consideration has been devoted to assure the utmostin reliable equipment operation.FCC NOTICEThis device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) Thisdevice may not cause harmful interference, and (2) this device must accept any interference received, includinginterference that may cause undesired operation.CAUTIONChanges or modifications of this product not expressly approved by Diebold could void theuser's authority to operate the equipment.iv Copyright ©Diebold, Incorporated (3/2009) - All Rights ReservedTP-821321-001A
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 2009Section 1Introduction1.1 Parts and ServiceParts and service for the product described herein are available from yourDiebold representative. You may also call Diebold toll free at 1-800-DIEBOLD.Additional information about products, support, and replacement items isavailable on Diebold's Web site at www.diebold.com.1.2 Safety PrecautionsDiebold recommends strict observance of safety precautions. Observing safetyprecautions reduces the risk of equipment damage and personal injury.WARNINGYou must observe the following precautions when operatingthe product described herein to avoid equipment damage,severe personal injury, or death.• Never insert screwdrivers, pens, or other instrumentsinto the control panel or other electrical devices. Severebodily injury, death from electrical shock, or equipmentdamage can result.•Repairorservice procedures must always be performedby qualified personnel.• Changes or modifications of this product not expresslyapproved by Diebold could void the user's authority tooperate the equipment.1.3 Reference DocumentationRefer to the following manuals for additional information:•223-Series Daygate Installation Guide (TP-821074-001B)•Electronic Vault Attendant (EVA) Hardware Installation Guide(TP-821366-001A)•Electronic Vault Attendant (EVA) Elite Hardware InstallationGuide(TP-821320-001A)1-1Copyright ©Diebold, Incorporated (3/2009) - All Rights ReservedTP-821321-001A
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 2009•EVA and EVA Elite Electronic Vault Attendant Setup and AdministrationGuide (TP-821366-001B)•EVA Quick Enrollment Guide (TP-821374-001A)1.4 Customer ResponsibilitiesNetworkIf the customer has remote access to EVA, the customer is responsible for thefollowing items:• Data communications lines• Personal computers (PCs) on the network• Network communications• Network securityOperating EnvironmentThe customer must provide a suitable operating environment for the equipment.An environment suitable for a PC, with appropriate thermal control and filteredair, is recommended. The customer is responsible for cleaning the EVAcomponents.MaintenanceThe customer is responsible for the following maintenance:• Backing up databases• Backing up the system• Maintaining hardware and software documentation• Maintaining software CDs supplied with the systemPeripheralsThe following peripherals may be required to perform maintenance of the EVAsoftware, and are the responsibility of the customer:•USBCDdrive• Compact flash•USBflash drive1.5 General Description1.5.1 General Description and PurposeThe Electronic Vault Access (EVA) system manages and provides secure accessto a vault without guidance or direction by institution personnel. The systemfunctions as a screening device that identifies and automatically allows or deniesaccess to a vault area that is secured using a daygate. Additionally, a computerrecord of each entry is recorded by the system.1-2 Copyright ©Diebold, Incorporated (3/2009) - All Rights ReservedTP-821321-001A
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 2009The EVA Elite system manages and provides secure access to safe deposit(SD) boxes without guidance or direction by institution personnel. The systemfunctions as a screening device that identifies and automatically allows or deniesaccess to the vault and to a specific safe deposit box. Additionally, a computerrecord of each entry is recorded by the system.1.5.2 Components1.5.2.1 EVAThis system is configured to provide access control to the vault area andmodification to the daygate is required (Figure 1-1). The following items may beinstalled as access control devices at the vault area:• Touch screen workstation, with keyboard and mouse (standard)• Door closure kit• Lockset egress kit or Egress button kit (not both)• Additional access control for vault access may include the following:- Biometric hand recognition reader-Traffic light for one-at-a-time vault access- Card swipe reader- Signature capture device- Biometric pad (fingerprint reader)- Video surveillance1-3Copyright ©Diebold, Incorporated (3/2009) - All Rights ReservedTP-821321-001A
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 2009NOTEWith bar daygate, an egress button may be installed at the vault interior.Figure 1-1 EVA Vault Access Components1.5.2.2 EVA EliteBasic ComponentsIn addition to the basic components required for the basic EVA system, thefollowing items are components of the EVA Elite system (Figure 1-2):• Touch screen workstation, with keyboard and mouse (Figure 1-3)• Docking assembly• Key assembly• Lock assemblyThe institution may request one or all of the following security components beinstalled for access control (Figure 1-4):• Biometric hand recognition reader• Signature capture device• Biometric pad (for example, fingerprint or thumbprint reader)1-4 Copyright ©Diebold, Incorporated (3/2009) - All Rights ReservedTP-821321-001A
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 2009Figure 1-2 EVA Elite Components1-5Copyright ©Diebold, Incorporated (3/2009) - All Rights ReservedTP-821321-001A
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 20091 Touch screen workstation 3 Docking assembly 3 Key assembly4 Hand recognition reader 5Lock assembly ----Figure 1-3 Basic EVA Elite System ComponentsNOTEItems shown are for reference only. Actual components may differ in appearance.1Signature pad 2BiometricpadFigure 1-4 Optional Security Components1-6 Copyright ©Diebold, Incorporated (3/2009) - All Rights ReservedTP-821321-001A
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 20091.5.3 OperationBefore a customer can perform the procedures in this section, the customer mustbe enrolled in the EVA database and the biometric hand recognition reader. Theseprocedures are provided in EVA and EVA Elite Electronic Vault Attendant Setupand Administration Guide (TP-821366-001B).The procedures described in this section provide a general overview of how theEVA and EVA Elite systems function. Operation at a specific site is dependent onthe specific components of the system and the configuration of the software.1.5.3.1 EVA (vault access control only)1. An individual requiring access to the vault enters required data usinga touch screen workstation (item 1, Figure 1-3). This data may beconfigured to include some, or all, of the following:• Personal identification number (PIN)• Swipe card reader on touch screen workstation•Pre-defined personal informationTo provide additional security measures, the institution may require thatthe individual also use one or more of the following optional components:• Biometric hand recognition reader• Signature capture device• Biometric pad (for example, fingerprint or thumbprint reader)• Card swipe reader at vault entrance2. When the system validates the information provided in Step 1, the systemunlocks the daygate latch bolt to allow access to the vault area.3. The individual proceeds to the assigned SD box. Generally, the keywayformerly used by institution personnel (guard nose) is concealed by aprotective cap to prevent access to the keyway. Only the customer keyis available.4. The individual inserts the customer key into the keyway of the customerkeylock and rotates the key to open the SD lock, providing access tothe SD box.The system may be configured to prohibit more than one customer into the vaultat a time. In this instance, an optional traffic light installed on the vault exteriorwill indicate when the vault is available (green lamp) and when it is occupied(red lamp).1-7Copyright ©Diebold, Incorporated (3/2009) - All Rights ReservedTP-821321-001A
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 20091.5.3.2 EVA Elite (vault and SD box access control)1. An individual requiring access to an SD box enters required data using atouch screen workstation. This data may be configuredtoincludesome,or all, of the following:• Personal identification number (PIN)• Swipe card reader on touch screen workstation•Pre-defined personal informationTo provide additional security measures, the institution may require thatthe individual also use one or more of the following optional components:• Biometric hand recognition reader• Signature capture device• Biometric pad (for example, fingerprint or thumbprint reader)• Card swipe reader at vault entrance2. When the system validates the information provided in Step 1, alight-emitting diode (LED) on the docking assembly illuminates todesignate the programmed key assembly. The docking station holds up tothree key assemblies. See Figure 1-5.3. The individual removes the programmed key assembly from the dockingassembly. The small LCD screen (Figure 1-6) on the key assemblydisplays the SD box number assigned to the data entered in Step 1.4. With the key assembly in hand, the individual proceeds to the vault area.The following access control device may be mounted near the closeddaygate to control access to the vault area:• Hand recognition reader• Card swipe reader• Biometric padUsing the designated access control system, the individual performs therequired procedure using a device mounted near the vault opening. SeeFigure 1-1.5. The access control system unlocks the daygate latch bolt to allow accessto the vault area.6. The individual proceeds to the assigned SD box and inserts theprogrammed key assembly into the assigned lock assembly on thenumbered SD box door. The key assembly may only be inserted one way,with the flat bottom facing the SD box. See Figure 1-7.7. When the programmed key assembly is inserted into the assigned lockassembly, the lock housing cover on the lock assembly swings open toprovide access to the customer keylock of the SD box door. The keyassembly remains in the lock assembly. See Figure 1-8.If the programmed key assembly is inserted into the wrong lock assembly,the lock housing cover will not open. Access to the unassigned customerkeylock is denied.1-8 Copyright ©Diebold, Incorporated (3/2009) - All Rights ReservedTP-821321-001A
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 20098. The individual inserts the customer key into the keyway of the customerkeylock and rotates the key to open the SD lock, providing access tothe SD box.9. After the customer removes the SD box and accesses the SD box, thecustomer performs the following steps to complete the transaction.a. Returns SD box to the opening.b. Closes the SD box door.c. Uses customer key to lock customer keylock. Removes customer key.d. Closes lock assembly cover. Removes key assembly.e. Exits vault area.f. Returns key assembly to docking assembly.The system may be configured to prohibit more than one customer into the vaultat a time. In this instance, an optional traffic light installed on the vault exteriorwill indicate when the vault is available (green lamp) and when it is occupied(red lamp).Figure 1-5 Docking Assembly and Key Assembly1-9Copyright ©Diebold, Incorporated (3/2009) - All Rights ReservedTP-821321-001A
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 2009Figure 1-6 Key AssemblyFigure 1-7 SD Box With Lock Assembly1-10 Copyright ©Diebold, Incorporated (3/2009) - All Rights ReservedTP-821321-001A
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 2009Figure 1-8 Lock Housing in Open Position1-11Copyright ©Diebold, Incorporated (3/2009) - All Rights ReservedTP-821321-001A
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 20091-12 Copyright ©Diebold, Incorporated (3/2009) - All Rights ReservedTP-821321-001A
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 2009Section 2Configurations2.1 Options2.1.1 Security OptionsUsing safe deposit access system software and basic USB cable connections, thebasic EVA Elite system may be configured to add components that may be usedto verify the identity of SD box customers.Examples of these components are as follows:• Card swipe reader• Signature pad• Biometric pad (fingerprint recognition)2.1.2 UPSThe uninterruptible power supply or UPS prevents data corruption by performingan orderly shutdown of the EVA application and operating system in the event ofa power outage.2.2 System ConfigurationUse system configuration functions to change default settings and to set upand customize the EVA Elite system. Administrative control and softwareconfiguration may be performed using the following methods:• Keypad and mouse at the touch screen workstation• Optional PC workstation on a network hub2-1Copyright ©Diebold, Incorporated (3/2009) - All Rights ReservedTP-821321-001A
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 20092-2 Copyright ©Diebold, Incorporated (3/2009) - All Rights ReservedTP-821321-001A
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 2009Section 3General Guidelines3.1 Applying and Removing PowerThis section provides information on the following topics:• Applying power to the EVA touch screen workstation (Section 3.1.1)• Removing power from the EVA touch screen workstation (Section 3.1.2)3.1.1 Applying Power to the EVA Touch Screen WorkstationProcedurePerform the following procedure to apply power to the EVA touch screenworkstation and start the EVA application.1. Verify the 12 VDC power supply for the EVA touch screen workstation isinstalled, as described in the EVA Electronic Vault Attendant HardwareInstallation Guide (TP-821365-001A).2. Press the power button on the right side of the EVA touch screenworkstation.3. The EVA touch screen workstation boots up to the initial customer pageof the EVA application.NOTENo logon is required to access the initial customer pageof the EVA application.3-1Copyright ©Diebold, Incorporated (3/2009) - All Rights ReservedTP-821321-001A
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 20093.1.2 Removing Power from the EVA Touch Screen WorkstationProcedure When Logged On as an AdministratorPerform the following procedure to remove power from the EVA touch screenworkstation.1. If necessary, access the Administrator desktop as described in theprocedure in EVA and EVA Elite Electronic Vault Attendant Setup andAdministration Guide (TP-821366-001B).2. If you are logged in to the EVA application, log out. If necessary, refer toEVA and EVA Elite Electronic Vault Attendant Setup and AdministrationGuide (TP-821366-001B) for the procedure to log out.3. From the Windows taskbar, use the following path:Start > Shut Down4. On the Shut Down Windows window, select Shut Down and then selectOK.5. Wait while the Windows operating system shuts down.6. Disconnect the 12 VDC power supply for the EVA touch screenworkstation.Procedure When Logged On as an OperatorPerform the following procedure to remove power from the EVA touch screenworkstation.1. Press and hold the power button on the right side of the EVA touchscreen workstation for 7 seconds.2. Wait while the Windows operating system shuts down.3. Disconnect the 12 VDC power supply for the EVA touch screenworkstation.3.2 Cleaning GuidelinesGuidelinesObserve the following guidelines for cleaning the EVA touch screen workstation:WARNINGTo avoid risk of electric shock, remove power (Section 3.1.2)from the EVA touch screen workstation before cleaning.3-2 Copyright ©Diebold, Incorporated (3/2009) - All Rights ReservedTP-821321-001A
PRELIMINARY - DRAFT COPYFri Feb 20 15:41:32 2009CAUTIONAvoid getting liquids inside your EVA touch screenworkstation. If liquid does get inside, have a qualifiedservice technician check the EVA touch screen workstationbefore you power it on again.• Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Donot use thinner or benzene, abrasive cleaners or compressed air.• To clean the EVA touch screen workstation housing, use a cloth lightlydampened with a mild detergent.• Do not wipe the screen with a cloth or sponge that could scratch the surface.• To clean the touchscreen, use window or glass cleaner. Put the cleaner ona rag and wipe the touchscreen. Never apply the cleaner directly on thetouchscreen.3-3Copyright ©Diebold, Incorporated (3/2009) - All Rights ReservedTP-821321-001A

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