Diebold 41020285 RFID device oper at 13.56 MHz, read/trans data User Manual Installation Guide
Diebold Inc RFID device oper at 13.56 MHz, read/trans data Users Manual Installation Guide
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Contents
- 1. Users Manual Installation Guide
- 2. Users Manual Operation Guide
Users Manual Installation Guide
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| Document ID | 1168546 |
| Application ID | vcbBmlTJFTz/kz9jMXQyFw== |
| Document Description | Users Manual Installation Guide |
| Short Term Confidential | No |
| Permanent Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 27.86kB (348288 bits) |
| Date Submitted | 2009-09-11 00:00:00 |
| Date Available | 2009-09-24 00:00:00 |
| Creation Date | 2009-02-20 15:42:00 |
| Producing Software | Acrobat Distiller 9.0.0 (Windows) |
| Document Lastmod | 2009-02-20 15:42:00 |
| Document Title | Print Preview - C:\Temp\.aptcache\6521a004/tfc06060 |
| Document Creator | PScript5.dll Version 5.2.2 |
| Document Author: | wienerd |
PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 Electronic Vault Attendant (EVA) and EVA Elite Product Description and Operating Guide TP-821321-001A PD 6521 PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 Electronic Vault Attendant (EVA) and EVA Elite Product Description and Operating Guide March 2009 TP-821321-001A PD 6521 PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 Document History Document Number Date Remarks TP-821321-001A 3/2009 Original edition Copyright protection is claimed for each revision listed in the document history, as of the date indicated. Any trademarks, service marks, product names or company names not owned by Diebold, Incorporated or its subsidiaries (collectively "Diebold") that appear in this document are used for informational purposes only and Diebold claims no rights thereto, nor does such use indicate any affiliation with or any endorsement of Diebold or Diebold products by the owners thereof. This document contains proprietary information. If the document pages state the information is confidential (or words of similar import), then this document is intended solely for the use of the copyright owner's employees or other personnel expressly authorized in writing by the copyright owner. Other uses of this information without the express written consent of the copyright owner are prohibited. This document should be treated as confidential material for security reasons. Any unauthorized disclosure or use of confidential material may violate Section 1832 of Title 18 of the United States Code as well as other laws, and may be punishable by fine and imprisonment. The information contained in this document is subject to change without notice. When using the document for system implementation, please call your authorized sales or service representative for any applicable changes. This document and the information contained herein are provided AS IS AND WITHOUT WARRANTY. In no event shall the copyright owner or its suppliers be liable for any special, indirect, or consequential damages of any nature resulting from the use of information in this manual. No part of this document may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means: electronic, mechanical, photocopying, recording, or otherwise, without prior written permission from the copyright owner. Your use of this document and/or any of the information contained herein constitutes your agreement to all of the terms stated on this page. Diebold continually strives to improve its products. If you would like to comment on the accuracy, clarity, organization or value of this document, please contact us at documentationservices@diebold.com or address correspondence to: Diebold, Incorporated Att: Documentation Services 9-B-16 5995 Mayfair Road North Canton, OH 44720 ii Copyright ©Diebold, Incorporated (3/2009) - All Rights Reserved TP-821321-001A PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 Contents Section 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 Parts and Service . . . . . . . . . . . . . . . . . . . . . . . . 1.2 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . 1.3 Reference Documentation . . . . . . . . . . . . . . . . . . . 1.4 Customer Responsibilities . . . . . . . . . . . . . . . . . . . 1.5 General Description . . . . . . . . . . . . . . . . . . . . . . . 1.5.1 General Description and Purpose . . . . . . . . . . . 1.5.2 Components . . . . . . . . . . . . . . . . . . . . . . 1.5.2.1 EVA . . . . . . . . . . . . . . . . . . . . . 1.5.2.2 EVA Elite . . . . . . . . . . . . . . . . . . 1.5.3 Operation . . . . . . . . . . . . . . . . . . . . . . . . 1.5.3.1 EVA (vault access control only) . . . . . . 1.5.3.2 EVA Elite (vault and SD box access control) 1-1 1-1 1-1 1-1 1-2 1-2 1-2 1-3 1-3 1-4 1-7 1-7 1-8 Section 2 Configurations . . . . . . . 2.1 Options . . . . . . . . . 2.1.1 Security Options 2.1.2 UPS . . . . . . . 2.2 System Configuration . . 2-1 2-1 2-1 2-1 2-1 Section 3 General Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1 Applying and Removing Power . . . . . . . . . . . . . . . . . . . 3.1.1 Applying Power to the EVA Touch Screen Workstation . . 3.1.2 Removing Power from the EVA Touch Screen Workstation 3.2 Cleaning Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 3-1 3-1 3-2 3-2 1-4 1-5 1-6 1-6 1-9 1-10 1-10 1-11 Figures Figure 1-1 Figure 1-2 Figure 1-3 Figure 1-4 Figure 1-5 Figure 1-6 Figure 1-7 Figure 1-8 EVA Vault Access Components . . . EVA Elite Components . . . . . . . Basic EVA Elite System Components Optional Security Components . . . Docking Assembly and Key Assembly Key Assembly . . . . . . . . . . . . SD Box With Lock Assembly . . . . Lock Housing in Open Position . . . . . . . . . iii Copyright ©Diebold, Incorporated (3/2009) - All Rights Reserved TP-821321-001A PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 PREFACE TO FCC NOTICE Diebold requires each of its products to undergo complete testing before shipment. Each product must pass stringent requirements of quality control. In addition, much effort and consideration has been devoted to assure the utmost in reliable equipment operation. FCC NOTICE This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. CAUTION Changes or modifications of this product not expressly approved by Diebold could void the user's authority to operate the equipment. iv Copyright ©Diebold, Incorporated (3/2009) - All Rights Reserved TP-821321-001A PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 Section 1 Introduction 1.1 Parts and Service Parts and service for the product described herein are available from your Diebold representative. You may also call Diebold toll free at 1-800-DIEBOLD. Additional information about products, support, and replacement items is available on Diebold's Web site at www.diebold.com. 1.2 Safety Precautions Diebold recommends strict observance of safety precautions. Observing safety precautions reduces the risk of equipment damage and personal injury. WARNING You must observe the following precautions when operating the product described herein to avoid equipment damage, severe personal injury, or death. • Never insert screwdrivers, pens, or other instruments into the control panel or other electrical devices. Severe bodily injury, death from electrical shock, or equipment damage can result. • Repair or service procedures must always be performed by qualified personnel. • Changes or modifications of this product not expressly approved by Diebold could void the user's authority to operate the equipment. 1.3 Reference Documentation Refer to the following manuals for additional information: • 223-Series Daygate Installation Guide (TP-821074-001B) • Electronic Vault Attendant (EVA) Hardware Installation Guide (TP-821366-001A) • Electronic Vault Attendant (EVA) Elite Hardware Installation Guide(TP-821320-001A) 1-1 Copyright ©Diebold, Incorporated (3/2009) - All Rights Reserved TP-821321-001A PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 • EVA and EVA Elite Electronic Vault Attendant Setup and Administration Guide (TP-821366-001B) • EVA Quick Enrollment Guide (TP-821374-001A) 1.4 Customer Responsibilities Network If the customer has remote access to EVA, the customer is responsible for the following items: • • • • Data communications lines Personal computers (PCs) on the network Network communications Network security Operating Environment The customer must provide a suitable operating environment for the equipment. An environment suitable for a PC, with appropriate thermal control and filtered air, is recommended. The customer is responsible for cleaning the EVA components. Maintenance The customer is responsible for the following maintenance: • • • • Backing up databases Backing up the system Maintaining hardware and software documentation Maintaining software CDs supplied with the system Peripherals The following peripherals may be required to perform maintenance of the EVA software, and are the responsibility of the customer: • USB CD drive • Compact flash • USB flash drive 1.5 1.5.1 General Description General Description and Purpose The Electronic Vault Access (EVA) system manages and provides secure access to a vault without guidance or direction by institution personnel. The system functions as a screening device that identifies and automatically allows or denies access to a vault area that is secured using a daygate. Additionally, a computer record of each entry is recorded by the system. 1-2 Copyright ©Diebold, Incorporated (3/2009) - All Rights Reserved TP-821321-001A PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 The EVA Elite system manages and provides secure access to safe deposit (SD) boxes without guidance or direction by institution personnel. The system functions as a screening device that identifies and automatically allows or denies access to the vault and to a specific safe deposit box. Additionally, a computer record of each entry is recorded by the system. 1.5.2 1.5.2.1 Components EVA This system is configured to provide access control to the vault area and modification to the daygate is required (Figure 1-1). The following items may be installed as access control devices at the vault area: • • • • Touch screen workstation, with keyboard and mouse (standard) Door closure kit Lockset egress kit or Egress button kit (not both) Additional access control for vault access may include the following: Biometric hand recognition reader Traffic light for one-at-a-time vault access Card swipe reader Signature capture device Biometric pad (fingerprint reader) Video surveillance 1-3 Copyright ©Diebold, Incorporated (3/2009) - All Rights Reserved TP-821321-001A PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 NOTE With bar daygate, an egress button may be installed at the vault interior. Figure 1-1 1.5.2.2 EVA Vault Access Components EVA Elite Basic Components In addition to the basic components required for the basic EVA system, the following items are components of the EVA Elite system (Figure 1-2): • • • • Touch screen workstation, with keyboard and mouse (Figure 1-3) Docking assembly Key assembly Lock assembly The institution may request one or all of the following security components be installed for access control (Figure 1-4): • Biometric hand recognition reader • Signature capture device • Biometric pad (for example, fingerprint or thumbprint reader) 1-4 Copyright ©Diebold, Incorporated (3/2009) - All Rights Reserved TP-821321-001A PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 Figure 1-2 EVA Elite Components 1-5 Copyright ©Diebold, Incorporated (3/2009) - All Rights Reserved TP-821321-001A PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 Touch screen workstation Docking assembly Hand recognition reader Lock assembly Figure 1-3 Key assembly ---- Basic EVA Elite System Components NOTE Items shown are for reference only. Actual components may differ in appearance. Signature pad Figure 1-4 Biometric pad Optional Security Components 1-6 Copyright ©Diebold, Incorporated (3/2009) - All Rights Reserved TP-821321-001A PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 1.5.3 Operation Before a customer can perform the procedures in this section, the customer must be enrolled in the EVA database and the biometric hand recognition reader. These procedures are provided in EVA and EVA Elite Electronic Vault Attendant Setup and Administration Guide (TP-821366-001B). The procedures described in this section provide a general overview of how the EVA and EVA Elite systems function. Operation at a specific site is dependent on the specific components of the system and the configuration of the software. 1.5.3.1 EVA (vault access control only) 1. An individual requiring access to the vault enters required data using a touch screen workstation (item 1, Figure 1-3). This data may be configured to include some, or all, of the following: • Personal identification number (PIN) • Swipe card reader on touch screen workstation • Pre-defined personal information To provide additional security measures, the institution may require that the individual also use one or more of the following optional components: • • • • Biometric hand recognition reader Signature capture device Biometric pad (for example, fingerprint or thumbprint reader) Card swipe reader at vault entrance 2. When the system validates the information provided in Step 1, the system unlocks the daygate latch bolt to allow access to the vault area. 3. The individual proceeds to the assigned SD box. Generally, the keyway formerly used by institution personnel (guard nose) is concealed by a protective cap to prevent access to the keyway. Only the customer key is available. 4. The individual inserts the customer key into the keyway of the customer keylock and rotates the key to open the SD lock, providing access to the SD box. The system may be configured to prohibit more than one customer into the vault at a time. In this instance, an optional traffic light installed on the vault exterior will indicate when the vault is available (green lamp) and when it is occupied (red lamp). 1-7 Copyright ©Diebold, Incorporated (3/2009) - All Rights Reserved TP-821321-001A PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 1.5.3.2 EVA Elite (vault and SD box access control) 1. An individual requiring access to an SD box enters required data using a touch screen workstation. This data may be configured to include some, or all, of the following: • Personal identification number (PIN) • Swipe card reader on touch screen workstation • Pre-defined personal information To provide additional security measures, the institution may require that the individual also use one or more of the following optional components: • • • • Biometric hand recognition reader Signature capture device Biometric pad (for example, fingerprint or thumbprint reader) Card swipe reader at vault entrance 2. When the system validates the information provided in Step 1, a light-emitting diode (LED) on the docking assembly illuminates to designate the programmed key assembly. The docking station holds up to three key assemblies. See Figure 1-5. 3. The individual removes the programmed key assembly from the docking assembly. The small LCD screen (Figure 1-6) on the key assembly displays the SD box number assigned to the data entered in Step 1. 4. With the key assembly in hand, the individual proceeds to the vault area. The following access control device may be mounted near the closed daygate to control access to the vault area: • Hand recognition reader • Card swipe reader • Biometric pad Using the designated access control system, the individual performs the required procedure using a device mounted near the vault opening. See Figure 1-1. 5. The access control system unlocks the daygate latch bolt to allow access to the vault area. 6. The individual proceeds to the assigned SD box and inserts the programmed key assembly into the assigned lock assembly on the numbered SD box door. The key assembly may only be inserted one way, with the flat bottom facing the SD box. See Figure 1-7. 7. When the programmed key assembly is inserted into the assigned lock assembly, the lock housing cover on the lock assembly swings open to provide access to the customer keylock of the SD box door. The key assembly remains in the lock assembly. See Figure 1-8. If the programmed key assembly is inserted into the wrong lock assembly, the lock housing cover will not open. Access to the unassigned customer keylock is denied. 1-8 Copyright ©Diebold, Incorporated (3/2009) - All Rights Reserved TP-821321-001A PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 8. The individual inserts the customer key into the keyway of the customer keylock and rotates the key to open the SD lock, providing access to the SD box. 9. After the customer removes the SD box and accesses the SD box, the customer performs the following steps to complete the transaction. a. Returns SD box to the opening. b. Closes the SD box door. c. Uses customer key to lock customer keylock. Removes customer key. d. Closes lock assembly cover. Removes key assembly. e. Exits vault area. f. Returns key assembly to docking assembly. The system may be configured to prohibit more than one customer into the vault at a time. In this instance, an optional traffic light installed on the vault exterior will indicate when the vault is available (green lamp) and when it is occupied (red lamp). Figure 1-5 Docking Assembly and Key Assembly 1-9 Copyright ©Diebold, Incorporated (3/2009) - All Rights Reserved TP-821321-001A PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 Figure 1-6 Figure 1-7 Key Assembly SD Box With Lock Assembly 1-10 Copyright ©Diebold, Incorporated (3/2009) - All Rights Reserved TP-821321-001A PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 Figure 1-8 Lock Housing in Open Position 1-11 Copyright ©Diebold, Incorporated (3/2009) - All Rights Reserved TP-821321-001A PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 1-12 Copyright ©Diebold, Incorporated (3/2009) - All Rights Reserved TP-821321-001A PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 Section 2 Configurations 2.1 2.1.1 Options Security Options Using safe deposit access system software and basic USB cable connections, the basic EVA Elite system may be configured to add components that may be used to verify the identity of SD box customers. Examples of these components are as follows: • Card swipe reader • Signature pad • Biometric pad (fingerprint recognition) 2.1.2 UPS The uninterruptible power supply or UPS prevents data corruption by performing an orderly shutdown of the EVA application and operating system in the event of a power outage. 2.2 System Configuration Use system configuration functions to change default settings and to set up and customize the EVA Elite system. Administrative control and software configuration may be performed using the following methods: • Keypad and mouse at the touch screen workstation • Optional PC workstation on a network hub 2-1 Copyright ©Diebold, Incorporated (3/2009) - All Rights Reserved TP-821321-001A PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 2-2 Copyright ©Diebold, Incorporated (3/2009) - All Rights Reserved TP-821321-001A PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 Section 3 General Guidelines 3.1 Applying and Removing Power This section provides information on the following topics: • Applying power to the EVA touch screen workstation (Section 3.1.1) • Removing power from the EVA touch screen workstation (Section 3.1.2) 3.1.1 Applying Power to the EVA Touch Screen Workstation Procedure Perform the following procedure to apply power to the EVA touch screen workstation and start the EVA application. 1. Verify the 12 VDC power supply for the EVA touch screen workstation is installed, as described in the EVA Electronic Vault Attendant Hardware Installation Guide (TP-821365-001A). 2. Press the power button on the right side of the EVA touch screen workstation. 3. The EVA touch screen workstation boots up to the initial customer page of the EVA application. NOTE No logon is required to access the initial customer page of the EVA application. 3-1 Copyright ©Diebold, Incorporated (3/2009) - All Rights Reserved TP-821321-001A PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 3.1.2 Removing Power from the EVA Touch Screen Workstation Procedure When Logged On as an Administrator Perform the following procedure to remove power from the EVA touch screen workstation. 1. If necessary, access the Administrator desktop as described in the procedure in EVA and EVA Elite Electronic Vault Attendant Setup and Administration Guide (TP-821366-001B). 2. If you are logged in to the EVA application, log out. If necessary, refer to EVA and EVA Elite Electronic Vault Attendant Setup and Administration Guide (TP-821366-001B) for the procedure to log out. 3. From the Windows taskbar, use the following path: Start > Shut Down 4. On the Shut Down Windows window, select Shut Down and then select OK. 5. Wait while the Windows operating system shuts down. 6. Disconnect the 12 VDC power supply for the EVA touch screen workstation. Procedure When Logged On as an Operator Perform the following procedure to remove power from the EVA touch screen workstation. 1. Press and hold the power button on the right side of the EVA touch screen workstation for 7 seconds. 2. Wait while the Windows operating system shuts down. 3. Disconnect the 12 VDC power supply for the EVA touch screen workstation. 3.2 Cleaning Guidelines Guidelines Observe the following guidelines for cleaning the EVA touch screen workstation: WARNING To avoid risk of electric shock, remove power (Section 3.1.2) from the EVA touch screen workstation before cleaning. 3-2 Copyright ©Diebold, Incorporated (3/2009) - All Rights Reserved TP-821321-001A PRELIMINARY - DRAFT COPY Fri Feb 20 15:41:32 2009 CAUTION Avoid getting liquids inside your EVA touch screen workstation. If liquid does get inside, have a qualified service technician check the EVA touch screen workstation before you power it on again. • Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or benzene, abrasive cleaners or compressed air. • To clean the EVA touch screen workstation housing, use a cloth lightly dampened with a mild detergent. • Do not wipe the screen with a cloth or sponge that could scratch the surface. • To clean the touchscreen, use window or glass cleaner. Put the cleaner on a rag and wipe the touchscreen. Never apply the cleaner directly on the touchscreen. 3-3 Copyright ©Diebold, Incorporated (3/2009) - All Rights Reserved TP-821321-001A
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