DIGIOP® Control V9.1 User Manual DIGIOP V9.2

2016-12-28

: Digiop Digiop Control V9.2 User Manual DIGIOP Control v9.2 User Manual s Support

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DIGIOP® Control V9.2
User Manual

Please read this manual before using your server, and always follow the instructions for
safety and proper use. Save this manual for future reference.
DIGIOP® Control V9.2 Manual
12-16-16

Revision History
Date

Reason for Change

7/18/2011

Initial release.

1/31/2012

Includes V8.1 features.

2/7/2012

Includes updates to permissions screen.

10/30/2012

Includes V8.5 features.

5/16/2013

Includes V8.6 features.

9/20/13

Includes V8.7 features.

4/28/14

Includes V8.8 features.

6/9/15

Includes V9.0 features.

1/26/16

Includes V9.1 features.

11/21/16

Includes V9.2 features.

LEGAL NOTICE
The recording, transmission, or broadcast of any person’s voice without their consent or a court order is strictly
prohibited by law.
DIGIOP and the DIGIOP logo are registered trademarks of SNK Technologies LLC.
DIGIOP makes no representations concerning the legality of certain product applications such as the making,
transmission, or recording of video and/or audio signals of others without their knowledge and/or consent. We
encourage you to check and comply with all applicable local, state, and federal laws and regulations before
engaging in any form of surveillance or any transmission of radio frequencies.
Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in
the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks
and names or their products. DIGIOP disclaims any proprietary interest in trademarks and trade names other than
its own.
DIGIOP
9340 Priority Way West Drive
Indianapolis, IN 46240
Telephone: 800.968.3606 (toll free), email: sales@digiop.com, support@digiop.com
No part of this document may be reproduced or distributed in any form or by any means without the express
written permission of DIGIOP. The information in this document is subject to change without notice or obligation.
© Copyright 2016, SNK Technologies LLC. All Rights Reserved.

www.digiop.com

Table of Contents

Table of Contents
SECTION 1...................................................................................................................................................
System Overview......................................................................................................................................1
1.1 About this document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
SECTION 2...................................................................................................................................................
DIGIOP® Installation and Initial Setup........................................................................................................4
2.1 Getting Ready. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.2 Install the Application File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.3 System Setup Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.3.1 Systems managed remotely by DIGIOP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.3.2 Systems Managed Locally . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.3.3 Activate DIGIOP Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.4 Working with DIGIOP® Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.4.1 Opening DIGIOP® Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.4.2 DIGIOP Control Main Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.4.3 Setting the Administrator Account Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.4.4 Manage Versions Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
SECTION 3...................................................................................................................................................
Configuring Video................................................................................................................................... 19
3.1 DIGIOP VIDEO SERVER - Edit Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.2 Add Analog Cameras to a Hybrid DIGIOP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.2.1 Configure Hybrid DIGIOP Server Capture Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.2.2 Configure Individual Analog Cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.2.3 Create New Analog PTZ Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.2.4 Spot Monitor Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.3 Add “Discovered” IP cameras to the DIGIOP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.4 Add an IP Camera Not “Discovered”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.5 Edit IP Camera Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.6 Add an IP Encoder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.6.1 Add a “Discovered” IP encoder to the DIGIOP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.6.2 Add an IP Encoder Not “Discovered” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.6.3 Edit Encoder settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.6.4 Add and Configure Additional Encoder Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.7 Create Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.8 Create Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

DIGIOP® Control V9.2 User Manual

iii

Table of Contents

SECTION 4...................................................................................................................................................
Configuring Data.................................................................................................................................... 33
4.1 DIGIOP DATA SERVER - Edit Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4.2 Associated Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
4.3 Built-in Data Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
4.3.1 System Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
4.3.2 Recorder Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4.4 Add Data Server Streams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
4.5 Data Streams - New Integrations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
4.6 Data Streams - Existing Integrations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
4.6.1 Cash Registers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
4.6.2 Video Analytics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
4.6.3 Electronic Access Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
4.7 Data Streams - Line Capture and Multiline Capture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4.8 Data Streams - Emulators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
4.9 Filter Queries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
4.9.1 Built-in Queries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
4.9.2 Custom Queries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
SECTION 5...................................................................................................................................................
Users, Roles, and Permissions.................................................................................................................. 53
5.1 Create Role. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
5.2 Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
5.2.1 Customer Level Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
5.2.2 System Level Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
5.2.3 Camera Level Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
5.2.4 Data Device Level Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
5.2.5 Group Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
5.2.6 Tours Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
5.3 Create User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
5.4 User Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
5.4.1 Delete Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
5.4.2 Profile Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

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Table of Contents

SECTION 6...................................................................................................................................................
Rules Engine.......................................................................................................................................... 63
6.1 Create Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
6.2 Actions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
6.2.1 Record Video on Associated Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
6.2.2 Data Summary Forwarder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
6.2.3 Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
6.2.4 Image Forwarder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
6.2.5 Recorder/Camera Digital Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
6.2.6 Transaction Forwarder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
APPENDIX A................................................................................................................................................
Hard Drive Configuration......................................................................................................................... 70
APPENDIX B................................................................................................................................................
Adding DIGIOP® Licenses......................................................................................................................... 71
APPENDIX C................................................................................................................................................
File Naming Conventions......................................................................................................................... 73
APPENDIX D................................................................................................................................................
TCP/IP Port Configurations...................................................................................................................... 75
APPENDIX E................................................................................................................................................
Software Upgrade to DIGIOP® V9.2........................................................................................................... 79
APPENDIX F................................................................................................................................................
Using Viewer.......................................................................................................................................... 80
F.1 Searching for Recorded Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
APPENDIX G................................................................................................................................................
Mobile Login to a DIGIOP® Server............................................................................................................. 84
G.1 DIGIOP® GoMobile for iOS devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
G.2 DIGIOP Mobile Login Using Android®, Windows Mobile™ and Blackberry® Devices. . . . . . . . . . . . 87
APPENDIX H................................................................................................................................................
Warranty Information............................................................................................................................. 88

DIGIOP® Control V9.2 User Manual

Section 1: System Overview

SECTION 1

System Overview
DIGIOP® is a ground breaking Video-Enhanced Intelligence Platform that provides a single, user-friendly interface to the
critical video and data intelligence you rely on to effectively manage your business.
DIGIOP® extends the value of surveillance video beyond the traditional benefits of loss prevention and risk management,
by combining raw video with information from back-office systems and video analytics. The result is an integrated
dashboard that provides your functional leaders (management, operations, merchandising, marketing, and IT) with an
accurate real-time and recorded view of the performance of the business.
DIGIOP® is an extensible video recording platform that provides real-time recording of analog and IP cameras. DIGIOP
includes DIGIOP Control, an easy to use administration portal, and DIGIOP Connect, a user friendly dashboard that
displays video and data on a single interface. You can also gain real-time management of video and data by adding
DIGIOP Data to your video management solution.
•

DIGIOP® Control
—— A web-based administration portal for DIGIOP Server that enables you to configure your systems and manage
permissions.
—— DIGIOP® Control allows you to easily manage your single- or multi-site system. It includes: add and configure
cameras and data devices, establish global and local level permissions for systems, cameras, and data
streams.

•

DIGIOP® Connect
—— Provides a unified dashboard that displays both video and data intelligence in a single user-friendly
dashboard.
—— Provides search tools including thumbnail search, timeline search, replay search, digital zoom, and tours,
allowing you to quickly locate, save and export video and data.

•

DIGIOP® Data
—— DIGIOP® Data integrates external data with video recorded by DIGIOP®. This information can be displayed and
retrieved with DIGIOP® Connect.
—— DIGIOP® Data can integrate video with retail Point-of-Sale (POS), Video Analytics, System Health and many
other data sources to expand the potential of your system.

DIGIOP® Control V9.2 User Manual

Section 1: System Overview

Locally Hosted and Cloud Managed (DIGIOP ELEMENTS™) Systems
The DIGIOP® server can be managed either locally or managed remotely by the DIGIOP ELEMENTS™ cloud. Locally
managed systems retain all system configuration data and recordings on the local DIGIOP Server. These systems can be
isolated on a private network and require no Internet access.
DIGIOP ELEMENTS™ cloud management provides businesses with a cloud-hosted infrastructure for remote access to
business data. DIGIOP ELEMENTS™ offers a secure, hosted portal – (elements.digiop.com) for video and data management
that allows administrators to configure systems, cameras, devices, data streams, users, roles and permissions across
single or multi-site enterprises from anywhere an administrator has access to the cloud. All settings are accessed using
private login credentials and all recorded video and data that is captured using DIGIOP Server software remain on the local
server hard drive behind the user’s firewall.
Additionally, with DIGIOP ELEMENTS™ all system settings and configurations are retained on elements.digiop.com. This
option allows for quicker replacement and reconfiguration of settings if a system failure was to occur. Some special
features of DIGIOP ELEMENTS™ include:
•
•
•
•
•
•
•

Global management and access from anywhere
Simplifies single and multi-site deployments
Push server level updates directly to your servers
Centralized remote management of multiple user roles and permissions
System settings are saved to the DIGIOP hosted portal
Failover capability in the event of local hardware failure
Reduced client configuration time

www.digiop.com

Section 1: System Overview

To request a DIGIOP ELEMENTS™ Customer Name, please contact your sales representative.

1.1 About this document
This document includes a user interface description of the DIGIOP® Control admin portal. DIGIOP® Control is used
to manage IP and analog cameras, user accounts and data streams, and create groups, tours and user profiles for
monitoring surveillance cameras and data. DIGIOP® Control is used concurrently with DIGIOP® Connect, which provides a
local or remote view of live and recorded video and data streams.

DIGIOP® Control V9.2 User Manual

Section 2: DIGIOP® Installation and Initial Setup

SECTION 2

DIGIOP® Installation and Initial Setup
If you purchased a factory pre-configured DIGIOP® system, DIGIOP® server and DIGIOP® Connect are already preinstalled
on your server for you. Skip to “2.3 System Setup Tool”. If you are installing the DIGIOP® V9.2 application on your server,
continue with “2.1 Getting ready”.

NOTE

If DIGIOP® Connect will be installed on the same machine where the DIGIOP® server will be installed, install and setup
the DIGIOP® server first.

2.1 Getting Ready
1.

Before installing DIGIOP® server, ensure that your server hardware meets the following requirements.
——
——
——
——
——

CPU: Intel® Core™ i3 or equivalent processor (Core i7 recommended)
RAM: 4GB RAM (8GB or more recommended)
HDD: 250GB, 7200 RPM (add additional HDDs for more storage space)
Video Card: 256MB (or better)
OS: Microsoft® Windows® 7 Professional or better (with 64 bit operating system). DIGIOP® server also runs on
Microsoft Windows 8/8.1/10, Server 2008, Server 2012.

DIGIOP® can run on computers with lower specifications, but its performance is highly dependent upon number
of cameras, camera resolution, and recorded frame rates. Contact DIGIOP® Support to determine the optimal
specifications for your security needs.
2.

Ensure that your server computer has:
——
——
——

The latest operating system updates installed
The latest hardware drivers installed
The computer system clock set correctly for both the time and time zone

There are two installation file types. Copy the preferred DIGIOP Server installation file to your computer:
——
——

DigiopServer_Web.exe (web installer, recommended for most installations)
DigiopServer_Full.exe (full Installer, needed if system does not have access to the internet):

NOTE

Windows 8 / 8.1 / 10: An internet connection is needed during the initial installation of DIGIOP Server to access Windows
Updates and install .NET Framework 3.5. (Web installer recommended.)
Server 2008: Before installing DIGIOP Server, you must first go to the Server 2008 “Add a Role or Feature Wizard” and
add .NET Framework 3.5. You can then start the DIGIOP Server installer. (Use either the Full or Web installer.)
Server 2012: Before installing DIGIOP Server, you must first go to the Server 2012 “Add a Role or Feature Wizard” and
add .NET Framework 3.5. An internet connection is needed during this step to access Windows Updates and install .NET
Framework 3.5. You can then start the DIGIOP Server Installer. (Use either the Full or Web Installer.)

www.digiop.com

Section 2: DIGIOP® Installation and Initial Setup

2.2 Install the Application File
1.

Double click on the DIGIOP® application to open the installer. After extracting the main application files, the
installer will open the DIGIOP® Server Setup Wizard. Click Next to continue.

If a prerequisite software component is needed, a window similar to the one below may appear. If so, click Next
to continue, then follow the on-screen instructions to complete the installation. Installation of some prerequisite
software may require a system restart.

DIGIOP® Control V9.2 User Manual

Section 2: DIGIOP® Installation and Initial Setup

In the Choose the features to install window, select all features listed, then click Next to continue.

In the Begin installation of DIGIOP Server screen, click Install to continue.

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Section 2: DIGIOP® Installation and Initial Setup

During installation, follow any on-screen instructions to continue. When complete, the window below will open.

2.3 System Setup Tool
After you installed the DIGIOP Server software in the previous steps, or are starting a DIGIOP factory pre-configured
system for the first time, the DIGIOP System Setup Tool will open.

WARNING

This decision to manage the system Remotely or Locally is irreversible. You cannot change this selection without
uninstalling and then reinstalling the DIGIOP® Server software.
If managing the system “Remotely by DIGIOP”, contact your sales representative for your Customer name.

DIGIOP® Control V9.2 User Manual

Section 2: DIGIOP® Installation and Initial Setup

In the System Setup Tool window shown above, click Remotely by Digiop if your system will be managed
through DIGIOP ELEMENTS™ (see SECTION 1 System Overview for more information). Otherwise, click Locally.
——
——

If you selected Remotely by Digiop, continue with “Systems managed remotely by DIGIOP”.
If you selected Locally, skip to “Systems managed Locally”.

2.3.1 Systems managed remotely by DIGIOP
Before continuing with the System Setup Tool, collect the Customer Name, User Name, and Password for the
DIGIOP ELEMENTS™ managed system you received from DIGIOP. If you don’t have these credentials, contact your sales
representative.
1.

After selecting Remotely by DIGIOP in the system management window, enter the Customer Name, User Name,
and Password assigned to you by DIGIOP in the Connection Information window, and then click Next.

www.digiop.com

Section 2: DIGIOP® Installation and Initial Setup

In the Installation Option window, select New System if you are setting up the system for the first time, or
select Existing System if are want to re-imaging a system that was previously hosted by DIGIOP ELEMENTS™
with the Customer Name you entered in the Connection Information window.

If you selected New System, read the information shown in the System Configuration Summary
window, and then click Next.

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Section 2: DIGIOP® Installation and Initial Setup

If you selected Existing System, select the system you want to add in the Select System window, and
then click Next. Read the information in the System Configuration Summary window and then click
Next.

Next, the System Setup Tool will apply changes to the system and restart the DIGIOP services. Allow this process
to complete, and then click Next if the changes were applied successfully. If the changes were unsuccessfully
applied, resolve whatever problems occurred before continuing.

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Section 2: DIGIOP® Installation and Initial Setup

If you are setting up the system for your Customer Name for the first time, the Video Recorder Configuration
window will open. Enter a System Name for your DIGIOP® server. The system name defaults to the Full Computer
Name of your operating system. Click Save and continue to subsection 2.3.3 “Activate DIGIOP Licenses”.

2.3.2 Systems Managed Locally
In the How will the system be managed window, if you selected Locally, perform the instructions in this subsection.
1.

In the System Configuration Summary window, read the information provided, and then click Next.

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Section 2: DIGIOP® Installation and Initial Setup

After the System Setup Tool applies changes successfully, click Next. If some changes failed, resolve those issues
before continuing.

Enter a System Name for your DIGIOP® Server in the Video Recorder Configuration window. The system name
defaults to the Full Computer Name of your operating system.

Click Save, and continue to the next subsection.

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Section 2: DIGIOP® Installation and Initial Setup

2.3.3 Activate DIGIOP Licenses
The software requires a base license, and camera licenses for the number and type of cameras your system can have. To
support additional features, additional licenses may need to be be installed. Additional licenses can be activated at this
time, or added later. Contact your sales representative for more information on expanding the features of your system.
1.

In the License Summary window, click Add License.

In the License Activation window, enter the License ID and Password. Click either Activate License Online
(requires internet access) or Activate License Manually, then follow the instructions to complete the process.

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Section 2: DIGIOP® Installation and Initial Setup

After the license information you entered is activated, the Activate License window will show the Activation
completed. Online license activation usually occurs in less than 10 seconds. Click Next.

The License Summary window will open, showing the License ID, Activation Date and Total Licenses data (see
below). If you have additional licenses for your system, click Add License and repeat this procedure to add each
one.

After entering all the license information, click Next.

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Section 2: DIGIOP® Installation and Initial Setup

After Restarting Services completes, click Next.

In the Setup Complete window, click Finish to close the System Setup Tool, or click Advanced Configuration
to close the tool and open DIGIOP Control in an internet browser.

After the DIGIOP Server is fully running, you can perform any of the following:
•
•
•

Open DIGIOP® Control on the server desktop.
View or add additional licenses to the system.
All Windows 7 desktop options with Administrator privileges, including powering off and restarting the server.

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Section 2: DIGIOP® Installation and Initial Setup

2.4 Working with DIGIOP® Control
After setup is complete, you can log in to the system either locally or remotely through the DIGIOP® Control admin portal.
DIGIOP® Control allows you to manage your video, data, and user information of a single- or multi-site system. Control
includes: add and configure cameras and data devices, establish global and local level permissions for systems, cameras,
and data streams.

2.4.1 Opening DIGIOP® Control
1.

The DIGIOP Control Login window opens automatically when you click Advanced Configuration in the System
Setup Tool window, or if the DIGIOP server is powered on and you use one of the following methods:
a.

For DIGIOP Elements hosted servers: Open an internet browser (IE, Mozilla® Firefox®, or Google®
Chrome™) either from the DIGIOP Server or from a remote PC. Use the URL: http://elements.digiop.com.

From a locally hosted server: Open an internet browser on the DIGIOP Server (IE, Mozilla® Firefox®, or
Google® Chrome™). Use the URL: http://localhost/Digiop/

NOTE

When using Microsoft® Internet Explorer® to access DIGIOP Control, you may need to add the base URL to the
Compatibility View settings list in IE. To add the URL to the settings list:
1. Direct the IE browser to the URL for DIGIOP Control.
2. When the Login window opens (see above), click the Tools icon in the upper right corner of the browser window, and
then select Compatibility View settings from the drop-down list.
3. In the pop-up window that opens, click Add.

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Section 2: DIGIOP® Installation and Initial Setup

From a computer on the LAN with access to a locally hosted DIGIOP Server: DIGIOP® Control can be
accessed from any computer with an internet browser across the LAN on the subnet where the DIGIOP Server
is networked. Open the browser and use the URL: http:///digiop where is the IP
address of the server. Example: http://192.168.75.11/digiop

Connecting to a locally hosted DIGIOP Server from the Internet: Open an internet browser and use
the URL: http:///digiop where is the public IP (external IP) or DNS
address of the server. Example: http://207.46.130.0/digiop. Accessing DIGIOP® Control from the internet may
require additional network configuration settings. See APPENDIX D TCP/IP Port Configurations.

In the login window, enter your Username, Password, and Customer name:
——
——

If your system is managed with DIGIOP ELEMENTS™, enter the Username, Password and Customer name
assigned to you by DIGIOP®, and then click Login.
If your system is managed locally, enter the default Username and Password (admin and admin), and
Customer name (digiop) and then click Login.

2.4.2 DIGIOP Control Main Window
Edit Button (to change Permissions Button
object options)
(to set object permissions)
Home Button
Delete Button
(return to here)
(delete objects)
New Button
(to add objects
to the tree)

Info Button (displays software
version, status, license capabilities)
Manage Versions
(in Hosted Systems)

Log Off
(exit)

Account (change
User information)

Customer
Name
Data
Server
Video
Server
Analog and
IP Cameras
Added to
the Video
Server
Object Tree
(Items
Configured
in System)

Refresh Button
(to update
object tree)

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Section 2: DIGIOP® Installation and Initial Setup

2.4.3 Setting the Administrator Account Password
To improve the security of your DIGIOP server, DIGIOP strongly encourages you to change your default or assigned
password to a more secure version. To change the password of the administrative user account log into DIGIOP and:
1.

Click the Account button.

Enter a strong password in the Password and Confirm Password fields. You can optionally enter a Password
Question and Password Answer into those fields provided. Click Save to retain the new settings.

2.4.4 Manage Versions Button
The Manage Versions button appears on DIGIOP ELEMENTS™ (hosted) systems and is located at the top of the DIGIOP®
Control window. This feature is useful in identifying and updating the software version level of your system(s).
To use the Manage Versions feature:
1.

Log into DIGIOP ELEMENTS™ with an Administrative user account and click the Manage Versions button.

Enter the Custom URL provided to you by the DIGIOP support team for the update.

Check the Update box in front of the system Name(s) you want to update, then select Update Selected. The
Update Status will appear in the column to the right.

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Section 3: Configuring Video

SECTION 3

Configuring Video
3.1 DIGIOP VIDEO SERVER - Edit Settings
To open the DIGIOP VIDEO SERVER settings window, click the Video Sever icon (blue monitor) in the object tree to
highlight it, then click the Edit button in the application header.

In the DIGIOP VIDEO SERVER menu, you can rename the server, change Time Zones, setup a User-defined Address, and
customize ports. The User-defined Address and customized ports are useful for unique network situations only. Changes
to these configurations are not normally needed. See the DIGIOP Network Reference for more advanced network
settings.
If you are configuring a hybrid DIGIOP server the menu will also include links for the video capture board, analog PTZ
camera profiles, and Spot Monitor Tours.
There is also an option to Discover IP Cameras. When this is checked, DIGIOP will scan the local subnet on the network
for any compatible IP cameras. These cameras will then be available in the Add a Camera page.
After changing any of these parameters, click Save. Click Cancel to close the window without saving.

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Section 3: Configuring Video

3.2 Add Analog Cameras to a Hybrid DIGIOP Server
NOTE

This section applies only to DIGIOP® factory pre-configured servers that support both analog and IP cameras (hybrid
systems).

DIGIOP® Control automatically adds analog cameras to the video server when they are connected to the adapter cable
of the video capture card. Each camera is assigned to the video channel it is physically connected to. Analog cameras
appear in DIGIOP® Control as “.Camera 1” for the camera connected to analog channel 1, “.Camera 2” for the camera
connected to channel 2, etc.

3.2.1 Configure Hybrid DIGIOP Server Capture Board
Configuration of the analog video capture board affects all analog video channels. Different video capture boards may
have different options. To configure the board:
Open the DIGIOP VIDEO SERVER settings window by clicking the Video Server icon and then click Edit.
Click the link Configure the capture board to open the menu for the board.

To change the settings of the board:
1.

Under Video Standard, select either NTSC (USA, other locations) or PAL (Europe, other locations).

Under the CODEC drop-down menu, select either MPEG4 or H.264.

NOTE

H.264 compression is only available on capture cards with H.264 support.

Select the Frame Rate Mode option you prefer.

Click Save to retain your settings, or Cancel to close the window.

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Section 3: Configuring Video

3.2.2 Configure Individual Analog Cameras
To configure an individual camera:
1.

Find the Systems entry in the list in the left frame of the home page, then click the
icon to expand the Systems
list. Inside the Systems list are two entries for each DIGIOP Server you can connect to. The one prefaced with the
blue “display” icon identifies the video server. The one with the yellow “disk” icon identifies the data server. In the
window below, .Camera 1 and .Camera 2 were added automatically.

In the list under the Video server, click the name of the analog camera you want to configure.

Click the Edit button. The Camera configuration window will open. In this menu you can:
a.

Change the name of the camera by editing the field.

Change the recording mode to Motion & Event, Continuous & Event, or Event only.

NOTE

An event, such as a sensor input becoming active, can be used to trigger video recording. To configure your camera for
event recording, see 4.3.2 Recorder Events.

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Section 3: Configuring Video

Change the Pre-record and Post-record times using the drop-down menus (select 0 ~ 15 seconds).

Select the preferred Resolution and Frame Rate from the drop-down lists (if available for your system).

Check Use Audio and Use PTZ if these options apply.

Drag the slider on the Video Quality slider bar to set the video quality you need.

Click Configure Motion Settings to setup the motion detection zone(s), then scroll down to the bottom
of the frame.

——
——
——

——
——

The grid overlay identifies the area of the video that is sensed for motion. Initially, the entire video
image is selected for motion sensing.
The Sensitivity setting represents how sensitive the motion detection area is to detect motion. A large
sensitivity number will detect small objects, whereas a small number will not. The default value is 60.
Drawing Mode”Draw” enables you to select individual cells in the grid for motion sensing by holding
down the left mouse button and dragging the cursor across the cells you want to select. Similarly, to
de-select cells, click “Erase”, then hold down the left mouse button and drag the cursor across the cells
that are not important.
Click Clear All, Select All, or Invert to act on the entire video image.
Click Refresh to refresh the video image.

Click Save to retain your settings.

Repeat this procedure for all analog cameras added to the system.

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Section 3: Configuring Video

3.2.3 Create New Analog PTZ Profile
Open the DIGIOP VIDEO SERVER settings window by clicking the Video Server icon and then clicking Edit.
Click the link Create new analog PTZ profile to open the menu for the PTZ profile.

In the menu above, open the Protocol drop-down menu to select the camera protocol, then open the Serial Port
drop-down list to select the COM port to use with the protocol. Click Save to retain your settings, or Cancel to close the
window.

3.2.4 Spot Monitor Tour
Some hybrid DIGIOP Server capture cards can be configured to sequentially display (Tour) analog cameras attached to
the card. The video display signal is routed to VOUT on the capture card. Contact DIGIOP Support for questions about
which hybrid servers have this feature.
To use this feature, drag an analog camera stream into the Spot Monitor Tour box. For each camera you add, open the
drop-down list to the right of the camera and select the duration (dwell time) for the camera. Click Save to retain your
settings, or Cancel to close the window.

3.3 Add “Discovered” IP cameras to the DIGIOP Server
If the Discover IP Cameras option was selected in the DIGIOP VIDEO SERVER window, DIGIOP® will automatically
discover compatible IP cameras and list them in the Video Server Add A Camera window. To add these IP cameras to the
DIGIOP Server:
1.

Find the Systems entry in the list in the left frame of the page,then click the

icon to open the Systems list.

Click the Video server (blue display screen) icon to select it.

Click the New button at the top of the page. The Add Camera pane will open in the right frame. The hostname for
the DIGIOP server in this example is 4VR5YQ1.

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Section 3: Configuring Video

If “Discovered Cameras” are listed in the Add a Camera frame, find the IP address of the camera you want to add,
then click select. In this example, the Onvif compatible camera ALI-IPV3013R was selected. If the desired camera
is not listed, click new, and then add the camera manually. See 3.4 Add an IP Camera Not “Discovered”.

Some camera IP addresses may be displayed twice, once with their Brand name and once with the Brand “ONVIF”.
ONVIF® is a global standard for the interface of IP-based security products. Select the line with the camera’s Brand
name to use the direct integration to that brand. Select the line with ONVIF to use the ONVIF integration. For
assistance determining the best integration to use for your camera, contact a DIGIOP Support representative.

DIGIOP will assign the default manufacturer’s settings for the camera. Make any needed changes, then click Save.
The camera will be added to the system and automatically assigned to a camera channel in the DIGIOP server.

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Section 3: Configuring Video

3.4 Add an IP Camera Not “Discovered”
If you chose not to Discover IP Cameras when you configured the Video Server, or if a camera was not “Discovered”, you
can manually add IP cameras to DIGIOP® Control. The cameras you add must be compatible with DIGIOP®.
1.

Click the new action link in the Add a Camera pane.

In the Camera settings list, select the brand from the drop-down list. Most cameras will be added using the Brand
“ONVIF”. For assistance determining the best integration to use for your camera, contact a DIGIOP Support
representative.

Enter the remaining settings as needed and select Save.

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Section 3: Configuring Video

3.5 Edit IP Camera Settings
Camera settings, such as the Name, resolution, frame rate, record mode, etc. are edited within DIGIOP® Control. Note
that changing network settings here for an IP camera must also be performed within the camera setup.
1.

In the list of cameras added to the video server, click the entry for the camera whose settings you want to edit,
then click the Edit button at the top of the Home page. Notice that the configuration screen for the camera
includes additional options. (It may take a few minutes for the camera to initially sync and display these
additional options.)

Change the recording mode to Motion & Event, Continuous & Event, or Event only.

NOTE

An event, such as a sensor input becoming active, can be used to trigger “Event only” video recording. To configure your
camera for event recording, see 4.3.2 Recorder Events.

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Section 3: Configuring Video

In the Camera menu, select the Codec | Resolution, Frame Rate, Record Mode, Pre-record Sec and Postrecord-Sec you prefer from the drop-down lists.

Some cameras include a dual stream option. When this option is enabled, DIGIOP Connect will display video from
the secondary stream by default. You can also view video in the high stream resolution in DIGIOP Connect by
changing the viewing setting under the Media tab. The server will record the stream selected in DIGIOP Control.
Select Use Camera’s Webpage Settings to setup and utilize the secondary stream properties from the camera’s
webpage. If you don’t select this box, DIGIOP will utilize the camera’s recommended settings for the secondary
stream.

Additional options may be available based on the features of the camera. Check the boxes that apply for Use RTP
over RTSP (TCP), Tunnel RTSP over HTTP, Use Audio, and Use PTZ as needed.

Click Configure Motion Settings to setup the motion detection areas(s), then scroll down to the bottom of the
frame. Initially the entire video frame is selected for motion detection. To improve processor efficiency, select only
the portions of the image that need to be sensed for motion:
»»
»»
»»

»»

Click Remove Selected to clear all motion detection areas.
Using a mouse, drag a rectangle over the area you want to sense for motion. The selected area is masked
by a semi-opaque box with a light-colored border.
For the area selected, adjust the Sensitivity (slider) of the area you selected. A large sensitivity number
will detect small objects, whereas a small number will not. The camera manufacturer’s default values
are utilized.
Adjust the Threshold (slider) of the area you selected. Threshold sets the amount of the detection area
that has to change before motion is sensed.

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Section 3: Configuring Video

NOTE

In the screen above:
• 3S, LG, and BLACK brand IP camera show motion detection areas in blue.
• Axis cameras show motion detection areas in red.
• Some camera models support both Sensitivity and Threshold adjustments. Only the supported settings are
displayed.
• Different camera models support a minimum and maximum number of regions. The menu indicates the number of
regions configured and the minimum/maximum allowed for the camera
• The following buttons are available:
—— Select None: deselect all motion detection areas
—— Remove Selected: remove the selected motion detection area. The selected area is bordered in white.
—— Refresh Image: fetch a new image from the camera
—— Cover All: remove all configured motion detection areas and create a new area to cover the entire image
• Some cameras do not have the option to Configure Motion Settings from within DIGIOP Control. For these cameras,
motion settings are configured in the camera’s webpage.

Click Save to retain your settings.

3.6 Add an IP Encoder
An IP encoder can be added to the DIGIOP Server in a similar manner to how IP cameras are added. Each channel of an IP
encoder will count towards 1 IP channel.

3.6.1 Add a “Discovered” IP encoder to the DIGIOP Server
To add automatically discovered IP encoder channels to the DIGIOP Server, find the IP encoder channel in the Add a
Camera list the same way that you would find and add an IP camera:
1.

Find the Systems entry in the list in the left frame of the page, then click the

Click the Video server icon (blue display screen) to select it.

Click the New button at the top of the page. The Add Camera menu will open in the right frame.

If Discovered Cameras are listed in the Add a Camera menu, find the IP address and channel of the encoder
you want to add, then click the associated Select link. If the encoder channel you want to add is not listed,
click the New hyperlink above the list, and then add the encoder manually. See 3.6.2 Add an IP Encoder Not
“Discovered”.

DIGIOP will assign the default manufacturer’s settings to the encoder. Make any needed changes, and then click
Save. The encoder will be added to the system and automatically assigned to a camera channel in the DIGIOP
server. After the first channel of an encoder is added and the encoder has synced for the first time, all other
channels of the encoder will become available to add in the Add a Camera list (if not already present).

www.digiop.com

icon to open the list.

Section 3: Configuring Video

3.6.2 Add an IP Encoder Not “Discovered”
If you chose to not Discover IP Cameras when you configured the Video Server, or if the encoder you want to add was
not “Discovered”, you can manually add IP encoder channels to DIGIOP® Control the same way you can manually add IP
cameras. The encoders you add must be compatible with DIGIOP® Control.
1.

Click the new action link in the Add a Camera pane.

In the camera settings list, select the brand from the drop-down list, then enter the remaining settings as needed.

Edit the items in the menu as needed to reflect the encoder and click Save.

After the first channel of an encoder is added and the encoder has synced for the first time, all other channels of
the encoder will become available to add in the Add a Camera list (if not already present).

3.6.3 Edit Encoder settings
Encoder settings, such as the Name, resolution, frame rate, record mode, etc. are edited within DIGIOP® Control. Note
that changing network settings here for an IP encoder must also be performed within the encoder setup.
1.

In the list of cameras added to the video server, click the entry for the encoder you want to edit, then click the
Edit button at the top of the Home page. Notice that the configuration screen for the encoder includes additional
options. (It may take a few minutes for the encoder to initially sync and display these additional options.)

Change all settings as needed, and the click Save to retain your settings.

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Section 3: Configuring Video

3.6.4 Add and Configure Additional Encoder Channels
Encoders that are fully integrated with DIGIOP have the option to Copy Encoder Configuration. Once an initial encoder
channel has been added, the other channels of the same encoder can be easily added with the same configuration as the
initial channel, using the Copy Encoder Configuration section. Encoder settings, such as the resolution, frame rate,
record mode, etc. can be copied.
1.

In the list of cameras added to the video server, click the entry for the encoder that was already added, then click
the Edit button at the top of the Home page.

Select one or more channels, or Select All channels then click Save. The channels selected will automatically be
added to the System’s Camera List in DIGIOP Control, and the channels will have the same configuration as the
initial channels.

The new channels will be assigned a default name for the camera, followed by “1”, “2”, etc. for the corresponding
channel number. Once the additional channels have been added in the System’s Camera List, click the entry for
one of the new encoder channels, then click the Edit button at the top of the Home page.

Modify the Name and any other desired configurations and click Save.

Copy Encoder Configuration can also be used to change the configuration of encoder channels that have previously
been added for the same encoder.
1.

In the list of cameras added to the video server, click the entry for the encoder with the desired settings, then click
the Edit button at the top of the Home page.

Select one or more channels, or Select All channels then click Save. The channels selected will receive the same
configuration (resolution, frame rate, record mode, etc.) as the initial channel configured.

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Section 3: Configuring Video

3.7 Create Group
A group is a selection of cameras and/or data streams that can be displayed as a unit with DIGIOP® Connect. Groups can
be displayed individually or with other groups in a Tour. To create a group:
1.

Click the Group entry in the left frame of the Home page, then click the New button at the top of the window.

In the Group settings window, enter the name of the group in the Name field.

Open the Layout drop down list and select the preferred split-screen arrangement for the group. In the Example
above, a 2x2 split-screen layout was selected.

Add a camera or data stream to the group by dragging the stream entry from the tree in the left frame and
dropping it into a frame in the group layout display. Four cameras were added to the layout shown above.

Click Save to update DIGIOP® Control.

The new group will now appear under the Groups list in the left frame.

You can Edit/Delete the group by clicking the group name, then clicking Edit/Delete. Groups can also be created in
DIGIOP® Connect by users with admin permissions. See the DIGIOP Connect V9.2 User Manual for more information.

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Section 3: Configuring Video

3.8 Create Tour
A Tour is a collection of video streams, data streams or groups that are displayed individually and sequentially with a
pause time (dwell) on each item. The dwell time for each item can be either 1 sec, 5 sec, 10 sec, 30 sec, 1 min, or 5 min.
1.

Click the Tour entry in the left frame of the Home page, then click the New button at the top of the window.

In the Tour settings window, enter the name of the tour in the Name field.

Add a camera, data stream or group to the tour by dragging an element from the tree on the left.

Click the down arrow to the right of the item, then select the dwell time for the item.

Repeat the two steps above to add additional streams or groups to the tour. The Tour configured above includes
four cameras with a dwell time of 1 to 5 seconds.

Click Save to update DIGIOP® Control.

You can Edit/Delete the tour by clicking the tour name, then clicking Edit/Delete. Tours can also be created in
DIGIOP® Connect by users that have administrative permissions. See the DIGIOP Connect V9.2 User Manual for more
information.

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Section 4: Configuring Data

SECTION 4

Configuring Data
DIGIOP® Data integrates external data with video recorded by DIGIOP®. This information can be displayed and retrieved
with DIGIOP® Connect. DIGIOP® has several built-in data capabilities including I/O and System Health. DIGIOP® can also
integrate video with other data devices such as Point-of-Sale (POS) and Video Analytics with additional licensing.

4.1 DIGIOP DATA SERVER - Edit Settings
To open the DIGIOP DATA SERVER settings window, click the Data Sever icon in the object tree (yellow stack of discs) to
highlight it, then click the Edit button in the application header.

In the DIGIOP DATA SERVER menu, you can rename the server, change Time Zones, setup a User-defined Address, and
customize ports. The User-defined Address and custom ports are useful for unique network situations only. Normally
changes to these configurations are not needed. See the DIGIOP Network Reference for more advanced network
settings. After changing any of these parameters, click Save. Click Cancel to close the window without saving.

NOTE

If the system you are configuring has 1) only analog cameras and 2) is not on a network, enter 127.0.0.1 in the User
Defined Address field. DIGIOP® Connect must be run on the same computer used as the DIGIOP® Server system.

Administrative actions allow for a download to, upload from, or remote execute commands on the system. This is useful
for system maintenance. Click the + Create New Action bar, then enter the required parameters in the window.

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Section 4: Configuring Data

4.2 Associated Resources
Associated Resources allow users to associate a channel(s) of video with a data stream. For instance, users can associate
a camera at a cash register, with a POS transactional data stream. At a more advanced level, users can associate a camera
with an I/O device that can trigger recording, or associate an analytics counting device (camera) with a cash register to
detect possible Fraudulent Exception Transactions.
Associated Resources entry boxes are included in all Data stream menus. To associate a camera with a data stream, drag
the camera from the object tree into the Associated Resources box.

4.3 Built-in Data Devices
DIGIOP® has several built-in data capabilities that can be configured in DIGIOP® Control.

4.3.1 System Health
System Health entries (data drivers) are added automatically for each system. These data drivers offer several system
related reports such as CPU Sensor, Memory Sensor, Process Sensor, Hard Drive monitoring, and Windows Event Logs.
Each of these can be renamed, associated with camera(s), or restricted through permissions. System Health data drivers
are viewed with DIGIOP® Connect.

Data Server System Health Data Drivers

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Section 4: Configuring Data

4.3.2 Recorder Events
Recorder events appear as Digital Inputs in the DIGIOP® Control object tree that are automatically created when a
hardware sensor input contact closes (activates). There are two kinds of hardware sensors:
•
•

Sensor inputs on a DIGIOP® factory pre-configured server chassis I/O board (see the hardware quick start guide for
your server)
Digital inputs to IP cameras

Digital Inputs are useful for triggering cameras to record when the sensor becomes active. Because DIGIOP® Control is
preset with the rule to Record Video On Digital Input, associating a camera with a digital input (Recorder Event) can
trigger DIGIOP® Control to record the channel. The digital inputs must be activated at least once before they appear in
the DIGIOP® Control Recorder Events list (see below). To associate a camera to record on sensor input, do the following:

NOTE

The rule Record Video On Digital Input can be configured to execute an action when any of the following conditions
occur: Always, Any Data Received, Digital Input Inactive, Digital Input Active, or Digital Input Changed State. Refer to
“Rules Engine” for more information on how to setup Recorder Event rules and actions.

Open the DIGIOP® Control Video server object tree to list the cameras configured in the system.

Open the Data server object tree, then open the Recorder Events list (see above).

Click (select) the Digital Input with the number of the sensor input that will trigger recording and click Edit.

Drag the camera you want to associate from the object tree to the Associated Resources box of the Digital Input.

Click Save.

DIGIOP® Control V9.2 User Manual

Section 4: Configuring Data

4.4 Add Data Server Streams
DIGIOP® can integrate video with additional data devices such as retail Point-of-Sale (POS), Video Analytics, Electronic
Access Control, and many other data sources. Additional licensing may be needed to support these types of streams.
Contact your sales representative for more information.
To add data server streams to DIGIOP® Control:
1.

Open the Systems list, then click the hostname of the data server.

Click the New button at the top of the Home page. The Create Item pane will open in the right frame.

Click the New Stream data stream you want to add to the server. A properties window will open.

In the properties window for the data stream enter the appropriate parameters, then click Save.

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Section 4: Configuring Data

4.5 Data Streams - New Integrations
A custom integration template can be made quickly and easily for most types of data. Some examples include POS Cash
Registers, Thermometers, Scales, and more. Contact your DIGIOP Sales representative for more information on obtaining
a custom template for your data integration needs.
Universal
Universal is an open and flexible data driver for the integration of custom data integration templates.

NOTE

If using Microsoft Internet Explorer, use version 10 or higher to correctly view and use this page in DIGIOP Control.

Parameter settings:
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•

Name – Name assigned to the Universal Data stream.
Listen Port – The TCP port through which the DIGIOP Server will receive data. The IP address of the DIGIOP Server is
configured in the sending device.
Associated Resources – Associate a camera to see the video that corresponds to each data entry. Associated
Resources can also be used to configure fraudulent exception transactions if an analytic device and POS register are
both present (see Fraudulent Exception Transactions).
Ignore Redundant Lines – This option will ignore redundant data from the data driver. For example, if data from
a scale is monitored and the data received is continuous “0’s” (same value), only the first “0” is recorded. When the
data from the device changes (for instance, something is placed on the scale or taken off the sale), only the first
occurrence of the changed data is recorded.
Universal Settings Template – Click Browse to find and then select the custom template for your data
integration provided to you by DIGIOP®. Click OK.

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Section 4: Configuring Data

4.6 Data Streams - Existing Integrations
DIGIOP® has several existing data integrations in place that can be used with compatible POS Registers, Video Analytic
devices, and Electronic Access Control systems.

4.6.1 Cash Registers
APG Cash Drawer
In DIGIOP® Connect you can see when the cash drawer opens and closes, when the cash drawer powers on or off, and
when it drops and gets a network connection. The IP address of the cash drawer and the Drawer Port can be found and
programmed with the APGCdRelUtil utility from APG.

Parameter settings:
Name - Name assigned to the data stream.
Drawer Address - IP address of the drawer.
• Drawer Port - APG Drawer Port.
• Event Index - APG Event (1 .. 6)
• Connection type (TCP or Http)

For TCP connections, enter the parameter:

-- Listen Port - The port through which DIGIOP® Control will receive data from the drawer.

The IP address of the DIGIOP Server is configured in the device. Ensure that the port you select

is open in hardware and firewalls.

For Http connections, enter the parameters:

-- Address - IP Address of the Cash Drawer

-- Port - Web Port of the Cash Drawer

-- Username/password - Security credentials for the cash drawer.
• Associated Resources - Associate a camera to see the video that corresponds to each cash drawer event.
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•

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Section 4: Configuring Data

Gilbarco
Select this option for data stream capture from Gilbarco® devices.

Parameter settings:
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Name – Name assigned to the cash register.
TCP or Serial – Option to receive data through a TCP/IP or Serial interface.
Listen Port – (TCP connection type) The port through which the DIGIOP Server will receive data from the Gilbarco
device. The IP address of the DIGIOP Server is configured in the device. Ensure that the port you select is open in
hardware and firewalls.
Serial Port, Baud Rate, Data Bits, Handshake, Stop Bits, Parity – (Serial connection type) Settings of the
Gilbarco device serial port that is connected to the DIGIOP Server serial port.
Associated Resources – Associate a camera to see the video that corresponds to each POS transaction. Associated
Resources can also be used to configure fraudulent exception transactions if an analytic device is present (see
Fraudulent Exception Transactions).

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Section 4: Configuring Data

Microsoft RMS, pcAmerica, Radiant, Retalix
Select one of these options for data stream capture from the register.

Parameter settings:
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Name – Name assigned to the register.
Listen Port – The port through which DIGIOP® Control will receive data from the register. The IP address of the
DIGIOP Server is configured in the device. Ensure that the port you select is open in hardware and firewalls.
Associated Resources – Associate a camera to see the video that corresponds to each POS transaction. Associated
Resources can also be used to configure fraudulent exception transactions if an analytic device is present (see
Fraudulent Exception Transactions).

Microsoft RMS: When integrating Microsoft RMS registers with DIGIOP Data, a DIGIOP application
named DigiopRMSHookSetup.exe must be running on the register. This application informs the

In the DIGIOP RMS Hook Setup screen shown above, enter the Host IP address (address of the DIGIOP
server), and the port assigned to the Microsoft RMS data device.

pcAmerica: The pcAmerica integration requires you to configure the register to send data to a DIGIOP

server. To setup the pcAmerica register, refer to the How-to “pcAmerica Register Configuration”.

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Section 4: Configuring Data

NCR Cash Register
Select this option for serial data stream capture from an NCR® cash register.

Parameter settings:
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Name – Name assigned to the cash register.
Serial Port, Baud Rate, Data Bits, Handshake, Stop Bits, Parity – Settings of the cash register serial port that
is connected to the DIGIOP Server serial port.
Associated Resources – Associate a camera to see the video that corresponds to each POS transaction. Associated
Resources can also be used to configure fraudulent exception transactions if an analytic device is present.

VeriFone Cash Register
Select this option to receive a data stream from a VeriFone® cash register.

Parameter settings:
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Name – Name assigned to the cash register.
TCP or Serial – Option to receive data through a TCP/IP or Serial interface.
Listen Port – (TCP connection type) The port through which DIGIOP® Control will receive data from the register.
The IP address of the DIGIOP Server is configured in the device. Ensure the port you select is open in any firewalls.
Serial Port, Baud Rate, Data Bits, Handshake, Stop Bits, Parity – (Serial connection type) Settings of the
VeriFone cash register serial port that is connected to the DIGIOP Server serial port.
Associated Resources – Associate a camera to see the video that corresponds to each POS transaction. Associated
Resources can also be used to configure fraudulent exception transactions if an analytic device is present.

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Section 4: Configuring Data

4.6.2 Video Analytics
Black Analytics
Select this option to receive data from DIGIOP® Black and UDP cameras with VCA analytics. The analytics can provide
data on Traffic Entered, Traffic Exited, Occupancy, and Detection Zones depending on the licenses present in the camera.

Parameter settings:
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Name – Name assigned to the camera.
IP Address – IP address of the camera.
Stream number – Camera data stream. Use stream number = 1.
SSL checkbox – For secure socket layer use. (Not used in most cases.)
Username/password/confirm password – Security credentials for the camera internal setup.
Associated Resources – Associate a camera to see the video that corresponds to each analytic event. Associated
Resources can also be used to configure fraudulent exception transactions if a cash register is present.

DigiopNCB
Select this option to receive data from a Brickstream analytic camera. The analytics can provide data on Traffic Entered,
Traffic Exited, Occupancy, Queues, Service Zones, and Detection Zones depending on the licenses present in the camera.

Parameter settings:
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Name – Name assigned to the camera.
Listen Port – The port through which DIGIOP® Control will receive data from the camera. The IP address of the
DIGIOP Server is configured in the camera. Ensure that the port you select is open in hardware and firewalls.
Associated Resources – Associate a camera to see the video that corresponds to each analytic event. Associated
Resources can also be used to configure fraudulent exception transactions if a cash register is present.

www.digiop.com

Section 4: Configuring Data

4.6.3 Electronic Access Control
Apollo Access Control Systems, RBH integra32
Select one of these options for data stream capture from the access control system.

Parameter settings:
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Name – Name assigned to the device.
Listen Port – The port through which DIGIOP® Control will receive data from the device. The IP address of the
DIGIOP Server is configured in the device. Ensure that the port you select is open in hardware and firewalls.
Associated Resources – Associate a camera to see the video that corresponds to each access control event.

Infinias Intelli-M
Select this option for data stream capture from Infinias Intelli-M access control systems.

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Section 4: Configuring Data

Parameter settings:
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Name – Name assigned to the access control system.
TCP Listener Port – The port through which the DIGIOP Server will receive data from Intelli-M. The IP address of
the DIGIOP Server is configured in the device. Ensure that the port you select is open in hardware and firewalls.
Address – IP address of the Intelli-M server.
Port – Web port of Intelli-M (80 is default)
Username/Password – Security credentials for an administrator on Intelli-M.
Associated Resources – Associate a camera to see the video that corresponds to each access control event.

RBHAxiomV
Select this option for data stream capture from the RBH Axiom V access control system.

Parameter settings:
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Name – Name assigned to the access control system.
Server Address – IP address of the Axiom V server.
Username/Password – Security credentials for an administrator on Axiom V.
Associated Resources – Associate a camera to see the video that corresponds to each access control event.

www.digiop.com

Section 4: Configuring Data

4.7 Data Streams - Line Capture and Multiline Capture
Line Capture and multiline capture are generic drivers for receiving data from a data device that is not yet integrated into
DIGIOP® Server. This can be used for things like testing cash registers that have not yet been integrated, or on generic
data devices like thermometers or scales that don’t necessarily need a full integration.
Line Capture
Line Capture will receive and display every line of data as it is sent by the data device.

Parameter settings:
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Name – Name assigned to the line capture data.
Line Ending Chars – Default setting is 10. Contact DIGIOP® support if the default settings don’t work for your
situation.
Max Line Length – Default setting is 1024. Contact DIGIOP® support if the default settings don’t work for your
situation.
TCP or Serial – Option to receive data through a TCP/IP or Serial interface.
Listen Port – (TCP connection type) the port through which the DIGIOP Server will receive data. The IP address of
the DIGIOP Server is configured in the sending device. Ensure the port you select is open in any firewalls.
Serial Port, Baud Rate, Data Bits, Handshake, Stop Bits, Parity – (Serial connection type) Settings of the
sending device serial port that is connected to the DIGIOP Server serial port.
Associated Resources – Associate a camera to see the video that corresponds to each line. Associated Resources
can also be used to configure fraudulent exception transactions if both an analytic device and cash register are
present.

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Section 4: Configuring Data

Multiline Capture
Multiline Capture is similar to Line Capture, but takes it a step further by searching for the beginning of a transaction
string. Multiline Capture can block an entire transaction by identifying Begin Transaction Strings. When that string of
text appears in the data the last transaction closes and the new transaction begins.

Parameter settings:
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Name - Name assigned to the data stream.
Line Ending Character – Default setting is 10. Contact DIGIOP® support if the default settings don’t work for your
situation.
Max Line Length – Default setting is 1024. Contact DIGIOP® support if the default settings don’t work for your
situation.
Enable Filters - Enables filters options. See below.
Enable Multiline - Enables the Multiline capture features. See below.
TCP or Serial - Option to receive data through a TCP/IP or Serial interface.
Listen Port – (TCP connection type) the port through which the DIGIOP Server will receive data. The IP address of
the DIGIOP Server is configured in the sending device. Ensure the port you select is open in any firewalls.
Serial Port, Baud Rate, Data Bits, Handshake, Stop Bits, Parity – (Serial connection type) Settings of the
sending device serial port that is connected to the DIGIOP Server serial port.
Associated Resources – Associate a camera to see the video that corresponds to each transaction. Associated
Resources can also be used to configure fraudulent exception transactions if both an analytic device and cash
register are present.

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Section 4: Configuring Data

Multiline Capture - Enable Filters
When Enable Filters is selected, two options are available:
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Ignore redundant: Selecting this option will ignore redundant data from the data driver. For example, if data
from a scale is monitored and the data received is continuous “0’s” (same value), only the first 0 is recorded. When
the data from the device changes (for instance, something is placed on the scale or taken off the sale), only the first
occurrence of the changed data is recorded.
Filter by Expression: In this text field, you can filter data using a “regular expression”.

Multiline Capture - Enable Multiline
When Enable Multiline is selected, two options are available:
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Begin Transaction String: In this field, enter the character string that identifies the start of a new transaction. A
new or additional search of subsequent data begins at that point.
Ignore case: Select this option to ignore the case (upper case or lower case) of alphabetic data during the search.

NOTE

You can use both Enable Filters and Enable Multiline when using this feature.

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Section 4: Configuring Data

4.8 Data Streams - Emulators
DIGIOP® Data Server includes the following emulators for testing and demonstrating several different types of data
streams. These emulators produce streams of data to simulate several different device types. This will allow users to
have data for demo purposes or for test driving the data and filter query features in DIGIOP® Connect.
Generic Cash Register
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Number of Registers – Select the number of registers to be emulated.
Emulator Behavior – Select between User Defined or Realistic Data.
Frequency – (User Defined Mode) Select the frequency that transactions should be displayed.
Schedule – (Realistic Data Mode) Choose between 24x7, 8am-12am, and 10am - 10pm.

Detection Zone
Number of Detection Zones – Select the number of detection zones to be emulated.
Frequency – Select the frequency that an object should be detected.
Occupancy
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Number of Occupancy Counters – Select the number of occupancy counters to be emulated.
Schedule Type – Select between User Defined or Realistic Data.
• Frequency – (User Defined Mode) Select the frequency that an occupancy should occur.
• Schedule – (Realistic Data Mode) Choose between 24x7, 8am-12am, and 10am - 10pm.
Queue
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Number of Queues – Select the number of queues to be emulated.
Schedule Type – Select between User Defined or Realistic Data.
• Frequency – (User Defined Mode) Select the frequency that an object should be added to the queue.
• Schedule – (Realistic Data Mode) Choose between 24x7, 8am-12am, and 10am - 10pm.
Service Zone
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Number of Service Zones – Select the number of service zones to be emulated.
Schedule Type – Select between User Defined or Realistic Data.
• Frequency – (User Defined Mode) Select the frequency that an object should enter a service zone.
• Schedule – (Realistic Data Mode) Choose between 24x7, 8am-12am, and 10am - 10pm.
Traffic Counter
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Number of Traffic Counters – Select the number of traffic counters to be emulated.
Schedule Type – Select between User Defined or Realistic Data.
Frequency – (User Defined Mode) Select the frequency that an object should enter or exit.
Schedule – (Realistic Data Mode) Choose between 24x7, 8am-12am, and 10am - 10pm.

Thermometer
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Number of Thermometers – Select the number of thermometers to be emulated.
Frequency – Select the frequency that a temperature should occur.

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Section 4: Configuring Data

4.9 Filter Queries
Filter Queries allow users to mine data for exact events by extracting relevant transactional data. This allows users to
quickly see important data. DIGIOP® provides several Built-in Queries, as well as the ability to construct Custom Queries
both locally and globally.

4.9.1 Built-in Queries
DIGIOP Built-in Queries automatically appear when the user adds specific data device types. These queries prevent users
from having to create a live or search filter query for every connection. Built-in Queries appear in DIGIOP™ Control and
DIGIOP™ Connect as a magnified glass icon under your data tree. Built-in Queries include:
Exception Transactions
When adding a cash register data stream, DIGIOP® automatically creates the Exception Transaction filter query. An
Exception Transaction is any transaction that is not completed by normal means (Void, Cancel, Returns, No Sale,
Discounts, etc.). These are common transaction types used when theft is involved.
Fraudulent Exception Transactions
The Exception Transaction query will appear any time a cash register data stream is present; however, the Fraudulent
Exception Transaction query will only work when a cash register data stream is associated with an analytics device.
Fraudulent Exception Transactions associates a presence zone from an analytics data stream with a cash register. The
assumption here is that if an Exception Transaction occurs when no one is in the presence zone from the analytics device,
fraudulent behavior may have occurred. The presence zone is usually placed at a point of service, or where a customer is
expected to be standing.
Traffic Queries
For systems with multiple Traffic devices, DIGIOP® will combine the data from each device into one built-in query for that
device type.
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Traffic Entered – Displays the total Traffic Entered counts from all traffic counters present.
Traffic Exited – Displays the total Traffic Exited counts from all traffic counters present.
System Queues – Displays an accumulation of the data from all queues present.
System Service Zones – Displays an accumulation of the data from all service zones present.

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Section 4: Configuring Data

Conversion Rate
When both traffic counters from an analytic device and cash register data streams are present, DIGIOP® automatically
creates a Conversion Rate query. Conversion Rate associates traffic entered with cash register transactions and calculates
the conversion rate (ratio of how many transactions were made to how many entered the store). Conversion rate
statistics are displayed in DIGIOP® Connect with the number of shoppers, number of transactions, total sales, conversion
rate, dollars per shopper and dollars per transaction.

NOTE

Use the live filter query to remove analytics counting devices not to be used to count shoppers entering the store.

Recorder Event Queries
For systems with multiple Digital Inputs, DIGIOP® will combine the events from all of the Digital Inputs and display them
in three different built-in queries.
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Digital Input Active – Displays the total number of times any digital input has gone active.
Digital Input Inactive – Displays the total number of times any digital input has gone inactive.
Digital Input Changed – Displays the total number of times any digital input has changed state, whether that be
to active or inactive.

4.9.2 Custom Queries
Custom Queries can be created in DIGIOP Control for use in DIGIOP Connect. These queries appear as a magnifying glass
icon under the data tree. Queries can be created for a single system, or they can be globally created and applied to an
entire enterprise. Global Custom Queries are used to create one query in DIGIOP Elements that will be applied to every
system in the system tree. This saves users the task of creating a common query in each system in their customer name.
When constructing a Custom query, conditions can be created using and/or (Boolean) logic to produce a true or false
(met or not met) result. For instance, the following query is a Cash Register test for two cash register event conditions:
Transaction Total >= $100 and Cashier ID = Linda.

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Section 4: Configuring Data

NEW SINGLE SYSTEM QUERY
To create a new query for a single data server:
1.

Click the Data Server icon in the left frame, then click New.

In the Create Item menu, scroll down and click New Query to open Author New Query.

Enter a name in the Query Name field.

Open the Primary Device Category drop-down list to select a category.

Click Add Condition.

On the condition line, open the drop-down list on the left to select a variable.

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Section 4: Configuring Data

Select the boolean operator from the drop‑down list in the middle.

Open the drop-down list on the right to select the status, or enter a value.

Add additional conditions as needed to form a precise boolean construct to test.

10. Click Add Condition. There is now an additional option to “AND” or “OR” the new condition. When condition 1
and 2 are “ANDed” together, both conditions must be met for the event to be displayed in the query. When
condition 1 and 2 are “ORed” together, either condition 1 OR condition 2 can be met for the event to be displayed
in the query.

11. Click Save. The queries you defined and those provided by default in the system are listed under the Data Server
icon in the left frame.

NEW GLOBAL QUERY
To create a new global query for an entire enterprise:
1.

In DIGIOP Elements, click the Queries folder under your Customer Name, and then click New.

An Author New Query window similar to the one used for a single system query will appear.

Name the query and create conditions for the query in the same way that you would for a single system query.

Click Save. The queries you defined are listed under the Queries folder in DIGIOP® Elements. In DIGIOP® Connect
the global query you defined will be listed under the data server for each system.

www.digiop.com

Section 5: Users, Roles, and Permissions

SECTION 5

Users, Roles, and Permissions
All DIGIOP® Server Users are assigned a Role that includes a set of Permissions, that is, what level of access they have
to the server. Initially, only the admin user with the Administrator Role (all permissions enabled) is configured in the
system. The admin, or a user with System Configure permissions can create other roles and users. Once a role has been
created, permissions can then be assigned to that role.

5.1 Create Role
Create Role is used to create classes of users who manage or view the system. Each role has a specific set of permissions.
User identities are each assigned to a role when they are created. Initially, only an Administrator Role is established in
the system. To create a Role:
1.

Click the Users and Roles entry in the left frame of the Home page, then click the New button.

In the Create Item frame, click A New Role.

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Section 5: Users, Roles, and Permissions

In the Role menu, enter the name of the Role in the Name field.

Enter a description of the role in the space provided (optional).

Click Save to update DIGIOP® Control.

5.2 Permissions
Once a role is created, or if a Role needs to be modified, permissions can be set at the Customer level, System level, or
Device level. Permissions can also be set for Groups, Tours, and Startup Profiles.

5.2.1 Customer Level Permissions
1.

Click the Customer entry at the top of the tree in the left frame (in this example the customer is Digiop), then click
the Permissions icon at the top of the window.

In the Permissions for Digiop frame, assign permissions to each role by clicking the checkbox associated with
the function of the role.

After assigning permissions, if you check the box Overwrite permissions for ALL child elements with the
current permission settings all of the permissions just created will be applied to all of the systems and devices
below that level in the tree. If this is not checked, permissions will need to be set at each level.

Click Save to update DIGIOP® Control.

www.digiop.com

Section 5: Users, Roles, and Permissions

GLOBAL PERMISSIONS
Global Permissions are set at the Customer Level for hosted customers and allow the administrator to determine what
roles can add, configure, and manage systems. Click the customer name (at the top of the tree), and then click the
Permissions icon at the top of the window.
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Add System - The ability to add a system to an Elements hosted account during the DIGIOP System Setup Tool when
setting up a new server.
Configure Users - The ability to add users.
Configure Policy - The ability to add and configure roles and permissions.
Manage Group Profile - The ability to add groups, tours, and startup profiles.
Notifications Disable - The ability to be able to enable and disable notifications for a system.

DEFAULT PERMISSIONS
Default Permissions are set at the Customer Level (top level) for both hosted and stand-alone customers, and determine
what access Roles have at lower levels of the tree. These can then be applied to systems and individual devices under the
customer name. Additionally, individual devices can have more restrictions. Click the customer name (at the top of the
tree), and then click the Permissions icon at the top of the window.
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Live - The ability to view live video.
Search - The ability to search recorded video.
Audio - The ability to hear audio (if enabled for the camera(s)).
PTZ Control - The ability to utilize PTZ controls such as pan, tilt, zoom, focus, and iris open/close.
PTZ Configure - The ability to create and modify PTZ presets.
Export - The ability to export video or save an image of a video clip after searching recorded video.
Notifications Receive - The ability to see notifications (if enabled for a system).
System Configure - The ability to make configuration changes (for example add/edit cameras or add/edit data
streams) to a system.

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Section 5: Users, Roles, and Permissions

5.2.2 System Level Permissions
System level permissions allow Roles to be applied to specific systems.
1.

Expand the system list for your customer. Select the video server for the desired system, then click the
Permissions icon at the top of the window.

If checked, uncheck the Inherit Permissions from Parent box. When checked, the system is receiving its
permission set from its parent, the overall customer. Unchecking this box will allow you to set a specific set of
permissions for that system.

In the Permissions for frame, assign permissions to each role by clicking the checkbox
associated with the function of the role.

After assigning permissions, if you check the box Overwrite permissions for ALL child elements with the
current permission settings all of the permissions just created will be applied to all of the cameras below that
video server. If this is not checked, permissions will need to be set for each camera.

Click Save to update DIGIOP® Control.

If you would also like to change permissions for the data server, select the data server for the same system, then
click the Permissions icon at the top of the window.

Make any changes to the permissions for the data server. If you check the box for Overwrite permissions for
ALL child elements with the current permission settings all of the permissions just created will be applied
to all of the data devices below that data server. If this is not checked, permissions will need to be set for each
data device.

Click Save to update DIGIOP® Control.

www.digiop.com

Section 5: Users, Roles, and Permissions

5.2.3 Camera Level Permissions
Camera level permissions allow Roles to be applied to a specific camera(s).
1.

Expand the system list for your customer, then expand the video server for the desired system. Select the desired
camera then click the Permissions icon at the top of the window.

If checked, uncheck the Inherit Permissions from Parent box. When checked, the camera is receiving
its permission set from its parent, the video server. Unchecking this box will allow you to set a specific set of
permissions for that camera.

In the Permissions for frame, assign permissions to each role by clicking the checkbox
associated with the function of the role.

Click Save to update DIGIOP® Control.

5.2.4 Data Device Level Permissions
Data Device level permissions allow Roles to be applied to a specific data device(s).
1.

Expand the system list for your customer, then expand the data server for the desired system. Select the desired
data device then click the Permissions icon at the top of the window.

If checked, uncheck the Inherit Permissions from Parent box. When checked, the data device is receiving
its permission set from its parent, the data server. Unchecking this box will allow you to set a specific set of
permissions for that data device.

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Section 5: Users, Roles, and Permissions

In the Permissions for frame, assign permissions to each role by clicking the checkbox
associated with the function of the role.

Depending on the data device, the data device may also have additional children. If you look at the example
above, the data device Registers was added. This site has multiple registers, so each individual register displays
under the overall parent Registers. After assigning permissions, if the data device has children present, you can
check the box for Overwrite permissions for ALL child elements with the current permission settings
and all of the permissions just created will be applied to all of the children devices below that data device in the
tree. If this is not checked, permissions will need to be set for each child device.

Click Save to update DIGIOP® Control.

5.2.5 Group Permissions
After a group has been created, members of the Administrators role will automatically be able to view the created
groups. For other roles to be able to view the groups, the group permissions will need to be set:
1.

Click the Groups link in the left frame, then click the Permissions icon at the top of the window.

If checked, uncheck the Inherit Permissions from Parent box. When checked, all groups are receiving
their permission set from its parent, the customer. Unchecking this box will allow you to set a specific set of
permissions for all groups.

In the Permissions for Groups frame, assign permissions to each role by clicking the checkbox associated with
the function of the role.

After assigning permissions, if you check the box for Overwrite permissions for ALL child elements with the
current permission settings all of the permissions just created will be applied to all of the individual groups. If
this is not checked, permissions will need to be set for each individual group.

Click Save to update DIGIOP® Control.

www.digiop.com

Section 5: Users, Roles, and Permissions

5.2.6 Tours Permissions
After a tour has been created, members of the Administrators role will automatically be able to view the created tours.
For other roles to be able to view the tours, the tour permissions will need to be set:
1.

Click the Tours link in the left frame, then click the Permissions icon at the top of the window.

If checked, uncheck the Inherit Permissions from Parent box. When checked, all tours are receiving
their permission set from its parent, the customer. Unchecking this box will allow you to set a specific set of
permissions for all tours.

In the Permissions for Tours frame, assign permissions to each role by clicking the checkbox associated with the
function of the role.

After assigning permissions, if you check the box for Overwrite permissions for ALL child elements with the
current permission settings all of the permissions just created will be applied to all of the individual tours. If
this is not checked, permissions will need to be set for each individual tour.

Click Save to update DIGIOP® Control.

5.3 Create User
Create User is used to create a user Username and Password, and assign a Role (permissions) to the user. By default,
one user, admin, with password admin and the role Administrators (full system permissions), is provided. DIGIOP
strongly recommends that the default admin password be changed to improve system security.

NOTE

To change the admin password, expand the Administrators role tree in the left frame, click admin, then click the Edit
button. Change the password on the edit menu, then click Save.

To create a User:
1.

Click the Users and Roles entry in the left frame of the Home page, then click the New button at the top of the
window.

DIGIOP® Control V9.2 User Manual

Section 5: Users, Roles, and Permissions

In the Create Item frame, click A New User.

In the User settings window, enter:
—— Name
—— Email address (optional)
—— Password and Confirm Password
—— Security Question and Answer (optional)
—— Comments (optional)

Click the Role to assign to the user. Note that in the window above, Jason was given the manager role.

Click Save to update DIGIOP® Control.

www.digiop.com

Section 5: Users, Roles, and Permissions

5.4 User Profiles
Users with administrative privileges can create and edit user startup profiles through DIGIOP® Connect. Profiles are
pre-configured display setups that appear when the user (Username) logs into DIGIOP® Connect. For more information
on creating and editing User Profiles, see the DIGIOP® Connect V9.2 Software User Manual.
User profiles appear within DIGIOP® Control as “ startup profile”. While the profile name can be deleted in
Control, profiles can only be created in Connect. After creating a profile, you will need to verify that the user’s role has
permissions to view profiles.

5.4.1 Delete Profiles
To delete a user’s startup profile:
1.

Drop down Profiles in the left frame, click the profile name you want to remove, then click Delete.

5.4.2 Profile Permissions
To set permissions for profiles:
1.

Click the Profiles link in the left frame, then click the Permissions icon at the top of the window.

DIGIOP® Control V9.2 User Manual

Section 5: Users, Roles, and Permissions

If checked, uncheck the Inherit Permissions from Parent box. When checked, all Profiles are receiving
their permission set from its parent, the customer. Unchecking this box will allow you to set a specific set of
permissions for all Profiles.

In the Permissions for Profiles frame, assign permissions to each role by clicking the checkbox associated with
the function of the role.

After assigning permissions, if you check the box for Overwrite permissions for ALL child elements with the
current permission settings all of the permissions just created will be applied to all of the individual Profiles. If
this is not checked, permissions will need to be set for each individual Profile.

Click Save to update DIGIOP® Control.

www.digiop.com

Section 6: Rules Engine

SECTION 6

Rules Engine
DIGIOP® Control allows Admin users to configure rules. When a rule is violated, the action configured with it is
performed. Actions include send an email notification, forward counts to an FTP site, forward images, activate a Digital
Output, and record video.

6.1 Create Rules
To create a rule:
1.

Click the Data Server icon in the left frame, then click New.

Click the New Rule link.

DIGIOP® Control V9.2 User Manual

Section 6: Rules Engine

In the Name field, assign a Name to identify the rule.

In the Schedule field, open the drop-down list and select one of the options to determine when the rule will be
run.

•
•

Realtime - Execute the action in realtime each time the rule is violated.
Every Minute, 15 Minutes, Hour, Day, Week - Execute the action at the designated time interval if the rule has
been violated, no matter how often the rule was violated.

In the When field, open the drop-down list and select when the action is executed per the schedule selected
previously:

•

Always - The action is always executed per the schedule.
Any Data Received - The action is executed when any data is received per the schedule.
Digital Input Active - The action is executed when one or more of the system’s digital inputs is activated.
Digital Input Inactive - The action is executed when one or more of the system’s digital inputs are deactivated.
Digital Input Changed State - The action is executed when one or more of the system’s digital inputs changes
state, whether that be to active or inactive.

•
•
•
•

6.
•
•

7.
64

In the Device list, select the option that applies to the rule.
All Devices - The action is executed if any of a device type violate the rule. For example, if the “When” is Digital
Input Active, the action is executed if any of the digital inputs are activated.
Specific Device - The action is executed only if the specific device selected violates the rule. For example, if the
“When” is Digital Input Active, the action is executed only if the specific digital input selected is activated.
In the Execute These Actions section, several options are available. See 6.2 Actions for more information.
www.digiop.com

Section 6: Rules Engine

6.2 Actions
Each Rule has an Action associated with it. When a rule is violated, the action configured within the rule is performed.
The action Record Video On Associated Resources is already built-in, and there are other actions that can be created.
Both built-in actions, actions previously crated, and new actions appear under Execute These Actions. To edit a
built-in or previously configured action, select Edit next to the action under Execute These Actions on the New Rule
page. To create a new action, drop-down the Create New Action list, select the desired action, then click New.

6.2.1 Record Video on Associated Resources
When a rule has been violated for a specific device or devices, the camera associated to the device(s) will record.

DIGIOP® Control V9.2 User Manual

Section 6: Rules Engine

In the Name field, assign a Name to identify the action.

In the What to Record field, specify which cameras will record.

•
•

3.
•
•

4.
•
•

Associated Resources - Records the camera(s) associated with the device(s) violating the rule.
Specific Resources - Select the camera(s) you want to record when the rule is violated.
The Record Action field defines what will trigger the recording.
Start Recording - The camera(s) will record on any event.
Use a property to determine the action - This allows you to select a specific property from the data to start
recording and stop recording. Recording will start if the property is true (or non-zero), and stop if the property is
false or 0.
The Duration field defines how long the event or alarm records.
Record Duration - Select Indefinite to record until the state changes, or select a specific duration.
Pre and Post Buffer - This condition is based on the Pre and Post camera settings of the associated resource(s).
Select Mark recorded video as alarm to identify the recording as alarm based, instead of event based. The
timeline for the video will appear red in DIGIOP® Connect.

6.2.2 Data Summary Forwarder
This action allows you to forward a summary of event data to a FTP site for the device(s) selected in a rule anytime the
rule is violated. Data is forwarded in XML format.

•
•
•
•

Name - Name to identify the action.
Location ID - Store number or register ID number.
FTP Server - Address of the FTP server.
Username/Password - Security credentials for the FTP server.

www.digiop.com

Section 6: Rules Engine

6.2.3 Email
This action generates and sends an email message when a rule is violated. Emails are sent using an SMTP server.

•
•
•
•
•
•
•
•
•
•
•
•

Name - Name to identify the action.
SMTP Server - Address of the SMTP server.
Use SMTP Authentication - Select if required by the SMTP server.
SMTP Port - The port where the SMTP server can be accessed.
Use SSL - Select if required by the SMTP server.
Username/Password - Security credentials of the SMTP server.
From - Email address the email will be sent from.
Email Recipients – List of recipients email addresses. Each email address is separated by a semicolon (;).
Attach Images – Select to attach images to the email from the camera(s) associated to the device(s) defined in the
rule.
Include Transaction Details - Select to attach thr associated transaction to the email, for example, POS
transactions.
Subject – Subject line of the email.
Body – Message body of the email.

Below is an example of an email sent as a result of a rule.

DIGIOP® Control V9.2 User Manual

Section 6: Rules Engine

6.2.4 Image Forwarder
This action performs an FTP or HTTP upload of an image when an event is triggered.
•
•
•
•
•
•

Name - Name to identify the action.
Connection Type - Select FTP or HTTP.
FTP Server - (FTP) Address of the FTP Server.
Address and Port - (HTTP) IP address and port to send to.
Username/Password - Security credentials for FTP/HTTP.
Delay in milliseconds before sending - Select milliseconds to delay before forwarding the image.

www.digiop.com

Section 6: Rules Engine

6.2.5 Recorder/Camera Digital Output
This action allows you to configure the digital output state of a digital output on the recorder or of a camera when a rule
is violated.

•
•
•
•

Name - Name to identify the action.
I/O Device - Select the built-in capture card or a camera with a digital output configured.
Output Number - Output number of the I/O device.
Output Value - State of the output (active or inactive).

6.2.6 Transaction Forwarder
This action sends all event data to an FTP site in XML or CSV format.

•
•
•
•
•

Name - Name to identify the action.
Location ID - Store number or register ID number.
Export Format - Select XML or CSV.
FTP Server - Address of the FTP server.
Username/Password - Security credentials for the FTP server.

DIGIOP® Control V9.2 User Manual

Appendix A: Hard Drive Configuration

APPENDIX A

Hard Drive Configuration
DIGIOP® factory pre-configured systems have specific hard drive partitioning.
DIGIOP® systems are configured using multiple partitions.
Partitions may contain the operating system, drivers, and setup or data files.
Most files and software are in folders named DIGIOP or DissTech.

•
•
•

Table 1. Drive Partitions
Drive

Size

Description

Do not access or modify any drives unless specifically directed to by DIGIOP® Technical Support. Most files are encrypted
and affect system operation.



CAUTION

System C:\

Approx. 100GB

Windows OS and the system software; Windows folder structure

DATA D:\

Dependent on HDD size

DissTech (video files), Database, and Index files

OTHER DRIVES
Depending on the configuration of the system and the amount of storage space available, other drives may be used for
data storage. Once the system has consumed all DATA storage drives, it searches for the next drive in alphabetical order
and starts recording data on that drive. Data is written on a first in/first out basis. As the data drives start to fill, they will
automatically record over the oldest video.

NOTE

Any drive 4GB or greater in size is considered by the system to be a storage device. The system will attempt to write
data to it.

www.digiop.com

Appendix B: Adding DIGIOP® Licenses

APPENDIX B

Adding DIGIOP® Licenses
DIGIOP server licenses enable the capabilities of the system. A base system license that enables cameras is normally
activated on the server using the System Setup Tool during system installation. Additional licenses for adding additional
cameras and enabling data features can also be activated during system installation, or acquired and activated later.
If a full system recovery is performed on the server, the base license and all additional licenses used must be reactivated. Licenses purchased with factory pre-configured systems are usually provided on stickers on the case of the
server hardware.

NOTE

The license examples shown in this Appendix may be different from the ones required for your system. Consult your
DIGIOP® sales representative for more information.

Installing additional licenses
To install additional licenses, do the following:
1.

Acquire your new License ID and Password from your DIGIOP® sales representative.

Click the Windows Start button, then select All Programs to open the program list. Depending on your system
configuration, the Start menu and programs list may appear different from the screen captures shown below.

In the All Programs list, open the DIGIOP™ System Setup Tool.

In the System Maintenance window, click Manage Licenses.

DIGIOP® Control V9.2 User Manual

Appendix B: Adding DIGIOP® Licenses

On the License Summary display, click Add License.

On the License Activation display, enter your new License ID and Password.

Select Activate License Online if you have an Internet connection. Otherwise, select Activate License
Manually and follow the on-screen instructions to complete the activation.

www.digiop.com

Appendix C: File Naming Conventions

APPENDIX C

File Naming Conventions
NOTE

Any drive 4GB or greater in size is considered a storage device by the system.

DAILY DIRECTORIES
Each day the system runs, the Server application creates a new directory under DiSSTech\DiSS. These daily directories are
formatted as YEAR-MONTH-DAY (yyyymmdd).
Example: The highlighted directory named 20120831 is for 31 August, 2012.

File Naming Convention
In each daily directory, files are saved in encrypted .DSF and index (.INX) format. The .DSF file can be viewed using a
utility, such as Viewer.
These hour files are in the format HOUR (24 hours)–MINUTE–SECOND–CAMERA CODE–Event Type, using two digits each
(hhmmsscce).

DIGIOP® Control V9.2 User Manual

Appendix C: File Naming Conventions

Example: The file called 10191300D.DSF is the hourly video file for the .INX and .DSF files in directory 20120831.
Files are for 1019 hours (10:19 AM)

For the example above:
•
•
•
•
•

HOUR = 10 (10 AM)
MINUTE = 19 minutes
SECOND = 13 seconds
CAMERA CODE = Camera 00 (Camera 1 is 00, Camera 2 is 01, Camera 3 is 02, etc.)
Event Type = D

The video file size depends largely on the duration of the recording, the recording modes (e.g., motion versus
continuous), and compression type.

www.digiop.com

Appendix D: TCP/IP Port Configurations

APPENDIX D

TCP/IP Port Configurations
You can access DIGIOP Control and DIGIOP Connect from a location that is outside of the Local Area Network of the DIGIOP
Server you are using. If there is a firewall between the DIGIOP Server and the PC at the remote site, you must forward
ports in your router and in any software firewalls to allow communications. Information herein includes TCP/IP port
settings and router port forwarding settings for a basic DIGIOP server setup. For more advanced configurations, including
custom port configuration for multiple servers behind the same public IP address, refer to the Digiop Network Reference
How-to located on Digiop.com.
DIGIOP Connect Remote Access TCP/IP Settings
To be able to launch Connect and view video remotely, the following inbound ports must be forwarded:
Web Service Port
Video Service Port

Port 24752 TCP
Port 24754 TCP

DIGIOP Elements TCP/IP Settings
Systems hosted by DIGIOP Elements Cloud Hosting also utilize outbound ports. Most firewalls do not restrict outbound
access, but if your location has outbound restrictions, you must allow outbound access for the following ports:
Digiop Elements Tunnel
Web Service Port

Port 24753 TCP
Port 24752 TCP

DIGIOP Control Remote Access TCP/IP Settings for Locally Hosted Systems
For locally hosted systems, you can access DIGIOP Control from a remote computer by forwarding the inbound port:
Configuration Port

Port 80 TCP

Opening Ports in Windows Firewall for Data Devices
The Web Service Port, Video Service Port, and Configuration Port needed for DIGIOP Connect and DIGIOP Control are
automatically configured in the Windows Firewall by the DIGIOP Server Installer. However, if you are integrating data
devices with DIGIOP, you may need to open additional ports in Windows Firewall. The steps shown below are for a
Windows 10 system.

DIGIOP® Control V9.2 User Manual

Appendix D: TCP/IP Port Configurations

Click the Windows Start button and then open the Settings window.

In the Settings window, click the Network & Internet icon.

In the Network & Internet window, click the Ethernet link in the left frame, and then click on Windows
Firewall.

www.digiop.com

Appendix D: TCP/IP Port Configurations

In Windows Firewall, click Advanced Settings.

Click on Inbound Rules, and then select New Rule from the Actions menu on the right side of the window.

New
Rule
link

In the New Inbound Rule Wizard, choose Port and then click the Next button at the bottom of the window.

Set the protocol to TCP and then enter the TCP port number configured for the data device. Click next.

DIGIOP® Control V9.2 User Manual

Appendix D: TCP/IP Port Configurations

Choose Allow the connection, and then click the Next button at the bottom of the window.

Select all profiles (Domain, Private, and Public), then click the Next button at the bottom of the window.

10. Give the rule a unique name, and then click Finish.

www.digiop.com

Appendix E: Software Upgrade to DIGIOP® V9.2

APPENDIX E

Software Upgrade to DIGIOP® V9.2
To upgrade your existing server, verify that it meets at least the minimum hardware specifications:
•
•
•
•
•

CPU: Intel® Core™ i3 or equivalent processor (Core™ i7 recommended)
RAM: 4GB RAM (8GB or more recommended)
HDD: 250GB, 7200 RPM (add additional HDDs for more storage space)
Video Card: 256MB (or better)
OS: Microsoft® Windows 7 Professional or better (64 bit operating system preferred).
DIGIOP® server V9.2 also runs on Microsoft® Windows 8/8.1/10, Server 2008, and Server 2012.

Please contact DIGIOP Support for the latest version of the DIGIOP Server 9.2 Application Installer.
For servers running DIGIOP Server software V8.7 – V9.1
Installation method: These systems can be upgraded by running the DIGIOP Server 9.1 Application Installer.
For servers running DIGIOP Server software V8.5 or V8.6
Installation method:
1.

Stop all DIGIOP services.

Run the DIGIOP Server 9.2 Application Installer. If you need assistance, please contact a DIGIOP support
representative.

For servers running DIGIOP Server software V8.0 or V8.1
DIGIOP Servers with V8.0 or V8.1 cannot be directly upgraded to Digiop Server 9.2 because of a difference in database
types. With these servers, you must perform a complete uninstall and reinstall of the software, or do a system re-image.
Please contact a DIGIOP support representative for further assistance if using this method.
For servers running Digiop Server software V7.0 – V7.6.1
To upgrade a system installed with Digiop Server V7.0 – V7.6.1, please contact your DIGIOP® sales representative.
DIGIOP CONNECT
The version of DIGIOP Connect compatible with your version of DIGIOP Server must be at the same version or a higher
version than the version of DIGIOP Server. Contact DIGIOP Support for the latest version of the DIGIOP Connect 9.2
Application Installer.

DIGIOP® Control V9.2 User Manual

Appendix F: Using Viewer

APPENDIX F

Using Viewer
Viewer is the video player included when you export a video recording in its native format (.dsf). See the DIGIOP®
Connect V9.2 Software User Manual for information on performing exports.

1
2

3
4

12
10

5
8

Table 2. Search Preferences
Item

Name

Description

Current Date & Time

Displays the PC date and time

Record calendar

Use the calendar to find recorded video on the desired search date. Use the Prev(ious) or Next links to
move the months forward or backward in time. Use the Up/Down arrows to adjust the Year and Month.
Date codes: Pink – recordings available on that date Yellow – currently selected date Grey – no recordings
on that date.

Time Line (Hour/Min)

Displays the current video time. Clicking anywhere on the time line causes the Scan Bar to jump to that position/time. Use the Hour and Minute up/down arrows to locate known records. This option is synchronized
with the Scan Bar so any change to the Scan Bar position will be reflected here.

Playback Controls

Play, Stop, Pause, FWD, Step Forward, Step Backwards. See the section “Playback Controls” in this guide for
more information about these controls.

www.digiop.com

Appendix F: Using Viewer

Item

Name

Description

Screen division display

Switches from 1, 4, 9, or 16 images. Individual images can be removed from the split screen by clicking the
camera button (left of the graphical record log). The selected Screen Mode is highlighted.

Tools (image adjust)

Temporarily adjusts the image settings of the video recording being played. The image settings revert back
to the default settings after playing the video. The image settings cannot be saved.

Playback speed

Lets you choose forward or playback at speeds of 1/8X, 1/4X, 1/2X, 1X, 2X, 4X, and 8X real-time speed.
To adjust the playback speed, either drag the slide control or click on the slide control bar. The speed is
displayed in the playback window.
Print – Prints the image

Print, Zoom

Image Zoom – Magnifies the image in 48 incremental steps. Right-click with the mouse. When you place
the mouse over the image, the cursor changes to the +/- magnifying glass. Clicking the left mouse button
zooms out to a 1:1 ratio. By moving the mouse to different areas of the image, you can zoom in on parts on
the image that you need to look at in more detail. This means that the zoom does not need to be centralized
in the middle of the screen to work. See the section “Zoom” in this guide to see a zoomed image.

Graphical record log

Displays a 24 hour time period for the time and date selected. Double click to zoom in on the time
line. The time zooms in from 24 hours to single hours. By double clicking the time line, the time line
zooms in for searches in smaller time increments. Different colors represent different recording modes:
pink=continuous; blue=motion; red=sensor. See the section “Manipulating the Graphical Record Log” in
this guide for more information about how to use the timeline features.

Cameras selector and
scroll bar

Displays camera images in multi-screen divisions of 1, 4, 9, and 16 cameras. Cameras not selected are not
visible. For single images, use the camera selection buttons to move the displayed image from one camera
to the next. For multi-screen divisions, use the camera selection buttons to select or de-select each camera
from the search/display. The scroll bar can be used to access the other cameras not shown.

Scan bar (cursor)

Lets you slide a scan bar along the time line and quickly select and view video. A preview pane displays the
images as soon as the files are accessed. By double clicking the time line, the time line zooms in for searches
in smaller time increments.

F.1 Searching for Recorded Video
The Graphical Record Log is used to search for the video record you need. To search for a video record:
1.

Select a camera whose video you want to search. The selected camera is outlined in yellow in the viewer.

Look at the calendar [1] to see when recorded video for the camera is available. Dates in pink indicate video was
recorded on that day.

DIGIOP® Control V9.2 User Manual

Appendix F: Using Viewer

3
4
2
5

Select a date from the calendar of the video event you want to see. The video begins to run in the viewer.

The timeline is first displayed in 24 hour intervals. Click anywhere on the timeline to select an hour [2]. You can
also select the date from the calendar [1, above] and change the hour or minute with the up and down arrows on
the Hour/Min clock [3].

Use the video controls [4] to control the video playback. Be prepared to stop and rewind the video, fast forward,
etc., to locate the desired segment. Speed up or slow down the playback speed of the video [6] using the slide
control. The maximum playback speed is “8X.”

Move to end of available files
Frame by frame step forward
Play forward at selected speed
Pause/Stop
Reverse play at selected speed
Reverse frame by frame
Move to beginning of day files

www.digiop.com

Appendix F: Using Viewer

Double click once on the dark bar at the top of the time line to zoom in to a shorter time interval. The time zooms
in (expands) from 24 hours to approximately six hours, with the selected time roughly in the center of the time
line.

Slide the vertical scan bar along the time line to another time. You can also move the slide control below the time
line [6] to the right or left to change the time.

Double click a second time to zoom to a shorter time interval. The time line now shows slightly more than three
hours. (The next time you double click, the time line returns to the 24 hour time period).

When you locate the desired section of video, you can zoom in to see more details. Zoom magnifies the image in
48 incremental steps.

10. The buttons [5] at the bottom of the window are used to print a still image and zoom into (or out from) the video
image in the frame.

DIGIOP® Control V9.2 User Manual

Appendix G: Mobile Login to a DIGIOP® Server

APPENDIX G

Mobile Login to a DIGIOP® Server
You can login to your DIGIOP® server and view live video with most mobile phone types. For Apple® iOS devices (iPhones/
iPads), download and install the DIGIOP® GoMobile application (free) and use it to access the server. For Android™,
Windows Mobile® or Blackberry® mobile devices, you can login to your DIGIOP® server through a mobile web browser.
Additional port forwarding in your router and in any software firewalls will be needed. See Appendix D: TCP/IP Port
Configurations for more information on network configurations.

G.1 DIGIOP® GoMobile for iOS devices
Requirements: Apple iOS - 8.x platform
To install the DIGIOP® GoMobile app for your iPhone or iPad, go to the Apple® AppStore and search for DIGIOP® in the
iPhone App section. Then download and install GoMobile.
1.

Launch the DIGIOP® GoMobile app. When prompted, enter your User Name and Password.

Enter your Site:

For DIGIOP ELEMENTS™ hosted systems, the site is elements.digiop.com

For locally managed systems, the site is as follows:
i.

If your mobile device is connected to a WIFI router that is on the same network as your DIGIOP server,
use the local IP address of the server. For example: 192.168.6.3

ii.

If your mobile device is using cellular data, or is connected to WIFI outside the network from your
DIGIOP server, use the public (external) IP address of the server. For example: 207.46.130.0

www.digiop.com

Appendix G: Mobile Login to a DIGIOP® Server

Enter your Customer name
a.

For DIGIOP ELEMENTS™ hosted systems, use the Customer name assigned to you.

For locally managed systems, the Customer name is digiop.

Select Auto-Login to automatically login with these credentials each time you launch the GoMobile app.

Click on Login.

Click on Select Feed. Select a DIGIOP system, then select a camera. Live video for that camera will display in a
1x1 frame.

Tap once on the camera to switch to Full Screen mode. Tap again to toggle back to Select Feed mode.

To switch cameras, select the camera name on the bottom right, and select a new system and camera.

DIGIOP® Control V9.2 User Manual

Appendix G: Mobile Login to a DIGIOP® Server

While in Select Feed mode, you can select 1x1, 1x2, and 2x2 accross the top to switch between frames that display
1 camera, 2 cameras, or 4 cameras.

10. Click Select Feed in each frame to choose a new system and camera to be displayed in that frame.
11. As in a 1x1, tap once on the screen to switch to Full Screen mode. Tap again to toggle back to Select Feed mode.

www.digiop.com

Appendix G: Mobile Login to a DIGIOP® Server

G.2 DIGIOP Mobile Login Using Android®, Windows Mobile™
and Blackberry® Devices
1.

Open your mobile web browser.
a.

For DIGIOP ELEMENTS™ hosted systems, direct your browser to elements.digiop.com.

For locally managed systems, direct your browser to /digiop as follows:
i.

If your mobile device is connected to a WIFI router that is on the same network as your DIGIOP server,
use the local IP address of the server. For example: 192.168.6.3/digiop

ii.

If your mobile device is using cellular data, or is connected to WIFI outside the network from your
DIGIOP server, use the public (external) IP address of the server. For example: 207.46.130.0/digiop

When prompted, enter your User Name, Password, and Customer Name:
a.

For DIGIOP ELEMENTS™ hosted systems, use the Customer name assigned to you.

For locally managed systems, the Customer name is digiop.

Select Remember Me to store your Username and Customer Name for future site visits. (optional)

Click Login.

Click on Systems.

Select a DIGIOP system.

Select any of the cameras in the list to view live video from the camera.

Select System

Select a camera

Camera Live View

DIGIOP® Control V9.2 User Manual

Appendix H: Warranty Information

APPENDIX H

Warranty Information
For warranty information about your system, please reference digiop.com/support or contact DIGIOP® support at
800.968.3606.

www.digiop.com

Source Exif Data:

File Type                       : PDF
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Title                           : DIGIOP® Control V9.1 User Manual
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Author                          : DIGIOP

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