Digital Angel CDPD-MON-02 CDPD System Pager User Manual DIGITAL ANGEL QUICK START GUIDE

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Document ID	242173
Application ID	1ANNrXauWk8HnjSEJfvmFA==
Document Description	users manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	24.17kB (302163 bits)
Date Submitted	2002-05-10 00:00:00
Date Available	2002-05-08 00:00:00
Creation Date	2002-04-02 11:33:06
Producing Software	Acrobat Distiller 4.05 for Windows
Document Lastmod	2002-04-02 11:33:37
Document Title	DIGITAL ANGEL QUICK START GUIDE
Document Creator	Microsoft Word 9.0
Document Author:	Judy Wright

Version 8.0
Getting Started
Step 1
Checking the Package Contents
Make sure you have received the following items in the package. If any of these items are missing or damaged,
contact the Digital Angel Product Support Line (see below):
• Digital Angel monitor
• Digital Angel ThermAlert watch
• 115 volt AC adapter/wall charger
• Car charger
Digital Angel Product Support Line
Telephone:
1-877-432-0830
Hours:
7:30 a.m. to 8:30 p.m. EST. After hours, you may leave a message and a Digital Angel Product
Support Line specialist will return your call during business hours. In the event of an after hours
emergency, you may leave an urgent message and your call will be returned as soon as
possible.
We can also be reached via email at support@digitalangel.net
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Step 2
Getting Acquainted With Your Digital Angel Monitor
Please take time to examine the diagram below and get acquainted with the components and features of your
Digital Angel monitor.
Emergency Button
Enables the wearer to signal a distress call to the Digital Angel Operations Center.
ON/OFF Switch—Slide up to turn ON, Slide down to turn OFF
Antenna
LED Status Lights
The three LED status lights provide you with information about how your Digital Angel monitor is operating.
• Power Status. A flashing red light means the monitor is powered up. A constant red light means the
battery is low and requires charging.
• Communication Status. A flashing green light means the monitor is in communication with the AT&T
Wireless Network.
• Battery Charging status. A constant red light appears while the battery is charging. A flashing red light
(once every four seconds) indicates completion of the charging process.
This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this
device does not cause harmful interference.
Step 3
Charging the Battery
• You should charge the battery for a full six hours before beginning to use your Digital Angel monitor.
Plug the AC adapter into your Digital Angel monitor, then into a 115V AC wall outlet to charge the
battery.
• The battery will supply adequate power for approximately 8 hours under normal use. The top LED light
on the front of your Digital Angel monitor will show a constant red when the battery becomes low.
Step 4
Getting Acquainted With Your Digital Angel ThermAlert Watch
Please take time to examine the diagram below and get acquainted with the components and features of your
Digital Angel watch.
–INSERT: DIAGRAM OF THERMALERT WATCH-
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LCD Digital Time Display
The ThermAlert Watch features a fully functional digital clock that can be adjusted and reset.
Time Adjustment/Reset Button
ON/OFF Switch
LCD RF Transmission Link Indicator
When the temperature data transmission feature is activated, the indicator flashes at 18-second intervals,
indicating active transmission of temperature data—via Radio Frequency (RF) link—from the ThermAlert Watch
to the Digital Angel Monitor. The indicator does not appear when the temperature data transmission is
deactivated or when the RF link is compromised.
Mode Switch
Switches between normal clock mode and stop-watch mode.
Battery Compartment
The ThermAlert Watch uses a non-replaceable battery that provides approximately two months of operation
time when the temperature function enabled.
This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this
device does not cause harmful interference.
Step 5
Turning on Your Digital Angel Monitor
Once the battery is fully charged, turn on your Digital Angel monitor. When the communications status light
begins blinking the monitor is properly communicating with the AT&T Wireless Network. This can take
approximately 20 seconds after switching on your monitor although this varies by area. Move next to a window
if the communications status light does not begin flashing. If the communications status light still does begin
flashing this means that you do not have AT&T Wireless Network coverage in your area.
Once the Digital Angel monitor is powered up, you should enable the temperature sensing function on the
ThermAlert Watch and check the LCD Data Transmission Indicator to confirm (indicated by flashing at 18second intervals) the RF link between the Watch and the Digital Angel monitor.
Note: To maintain the integrity of the RF link, the distance between the ThermAlert Watch and Digital Angel monitor
must be no more than 1.5 meters (approximately 4.9 feet).
You are now ready to proceed with registering your Digital Angel monitor.
Step 6
Registering Your Digital Angel Monitor
In order to complete the registration process, you will need:
• The EID of your Digital Angel monitor. The EID number is labeled on the back of the monitor.
• Caregiver contact information including address, telephone number and email address.
• Wearer information including address, telephone number, the established Temperature parameters and
Location Boundary for the Wearer.
• The User ID and Password of your choice required for access to all Digital Angel information requests
via the Web site.
• PIN number of your choice for telephone access to Digital Angel Alert Information Hotline
Register your Digital Angel monitor by going to http://www.digitalangel.net and clicking the Beta Test button
found in the upper right on the Digital Angel home page. You will be taken to the Digital Angel Registration
page.
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Now you’re ready to click the “REGISTER” button. This takes you to the Caregiver Profile page.
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Enter all requested caregiver information; email address for receiving reports as well as alert notifications,
portable email address (for receiving alert notifications), along with the User ID, Password, PIN number and
Security Code you have selected. You’ll also select your time zone from a drop-down menu. All references to
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time, except for GPS time on status pages, will be in the time zone you select. When you’re finished, click the
“DONE” button.
NOTE: The portable email address is that which is associated with a portable device such as a text pager or a
cell phone.
You will now need to enter information (name, address, telephone, relationship to caregiver) about the person
wearing the Digital Angel monitor.
NOTE: The street address entered here will be the initial reference point for the Location Boundary
established for the Digital Angel wearer. If the wearer’s residence changes, this address will need to be
changed in order to maintain the established boundaries.
After you’ve completed the Wearer Profile page, click the “DONE” button, and proceed to the Monitor Device
Profile page. This page is shown below.
On the Monitor Device Profile page you will need to enter the Monitor EID. The Alert Parameters established for
the wearer are set in Device Registration.
• Temperature is set in degrees Fahrenheit, with a minimum and maximum allowable temperature. If you
enter the same number for the minimum and maximum allowable temperature, the temperature alert will be
disabled.
• The Location Boundary is set in square miles. The Monitor Profile map will display the wearer’s address as
entered in the Wearer’s Profile as the initial reference point for the Location Boundary. You should verify
that the map is correctly displaying the monitor’s location. If the reference point appears incorrect this
indicates the inability to convert the Wearer’s home address. If the reference point is incorrect place the
monitor outside with the antenna pointing upward and click on the “Use Monitor’s Current Location” button
(see note below). The Digital Angel Operations Center will then request data from the monitor and update
the map with the information received. The boundaries displayed on the map will be the parameters for
Location Boundary alerts. If the wearer travels outside these parameters, an alert will be triggered.
Each of the device profile parameters has a checkbox to the left of it to indicate if the particular alert type is
enabled or not. A check indicates that the alert is enabled.
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NOTE: If the information received from the monitor indicates invalid GPS data, request current location again.
This process may need to be repeated a few times in order to allow the monitor to warm up to its new location.
You may also use the last know location or wearers address as the reference point by clicking the appropriate
buttons on the device profile page.
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Click the “DONE” button when you’re finished. This completes the Digital Angel registration process.
Once you have successfully registered, you will receive an email with your user ID and password, which you
should save for your records.
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Step 7
Post-Registration
You should now log in to the system with your User ID/Password and initiate a data request to ensure the Digital
Angel monitor is properly configured. However, it is preferable that you first take your Digital Angel monitor
outside, clear from the building structure. As a rule of thumb, any obstruction that can block sunlight can
block GPS signals. If it is not possible to leave the monitor outside during this process, the Digital Angel
monitor should be placed close to a window with the front (antenna) facing outward. Remember to confirm that
the green LED communications status light is blinking properly prior to initiating data request. This process is
critical because if the monitor is not configured properly and receiving “Valid GPS Data,” it will not be able to
report an alert.
NOTE: “Valid GPS Data” means that the GPS receiver inside the Digital Angel monitor is able to receive
satellite signals enabling determination of the monitor’s location.
“Invalid GPS Data” means the
monitor is not able to receive GPS signals. For more information about GPS, see “How does the Digital
Angel monitor ‘know’ where the wearer is?” in the Frequently Asked Questions of the User Guide.
IMPORTANT:
• Turn on Digital Angel monitor and place outside or by window with the front (antenna) facing outward. If
the Digital Angel monitor was turned on during registration, you must reset the monitor before the
LOGIN/request data process by turning the monitor off, then back on.
•
If, after LOGIN, you are successful in requesting and receiving “Valid GPS Data,” press the Emergency
Button to ensure all monitor communications are operational. When you press the Emergency Button,
you should receive an alert on your email address and on your designated portable device (pager or cell
phone).
•
If, after LOGIN, you receive an “Invalid GPS Data” status, wait three minutes and retry your LOGIN and
data request. In the case of three unsuccessful attempts to receive “Valid GPS Data”, press the
Emergency Button on your Digital Angel monitor. Wait approximately five minutes to ensure the Digital
Angel Operations Center has received the information, then retry your LOGIN and select “Show Last
Reported Status.” If you are still unable to obtain “Valid GPS Data” for your monitor’s last known
location, you should then contact the Product Support Line via telephone or email.
Please note: Whenever resetting the monitor, it’s necessary to leave it off for at least five seconds, prior
to turning it back on.
Using Digital Angel
Now that you’re registered and have confirmed that you can successfully request and receive data, you can
begin enjoying the convenience and peace of mind Digital Angel offers for monitoring location and other critical
information of the monitor wearer.
Go to http://www.digitalangel.net and click on the button indicated for Beta Test users who are already
registered. Proceed with LOGIN, entering your User ID and Password. Then simply “Select Service” after which
you will presented with the options:
Current Status
After clicking this button the Digital Angel Operations center will attempt to communicate with your monitor to
obtain your monitors’ information. Normally it will take from 15 seconds up to three minutes to obtain the current
status
of
the
monitor.
Current Status is then reported, including a map, which indicates the monitor location with a red dot (accurate to
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plus/minus 75 feet); plus boundary information, indicated by red “push pin” graphics for each of the four
boundary corners.
**If the temperature is consistently reported below “32°,” this indicates a hardware failure and should be
immediately reported to Product Support via email or telephone.
Last Reported Status
This is the last reported status of the Digital Angel monitor. Like the “Current Status” screen, you will see the
date and GPS time of the report, a map noting monitor location and boundary information.
Weekly Summary
The “Weekly Summary” is automatically generated every Saturday night at 11:30 p.m. PST. The information is
reported in chart form, showing Date/Time, Alerts, Location and Temperature. It can also be generated on
demand by clicking on the Update Report link. This report shows all on-demand caregiver requests for monitor
data over the last 7 days and alerts reported by the monitor, as well as all automatic data requests initiated by
the Digital Angel Operations Center.
Automatic Data Requests
Automatic data requests are made by the Digital Angel Operations Center every day at 6 a.m. PST and 6 p.m.
PST. Following each automatic data request, an email is sent to the caregiver at the email address provided in
the Caregiver Profile. It is necessary for users to have an email client program that supports HTML. This report
is displayed in the same format as the Current Status screen, including a map with boundaries indicated by the
red “push pin” graphics and the information that was obtained at time of data request for each status category. If
no data is received at the time of the request, an email will still be sent to the caregiver, indicating that no data
was received.
NOTE: If you don’t have access to the Web, the Digital Angel Alert Information Hotline may be used to
obtain information using your numeric PIN ID. This option enables you to maintain monitoring of the
wearer from any location. The Alert Information Hotline allows you to find out if there are any alerts, the
last known ambient temperature is in degrees Fahrenheit and whether the monitor is in or out of the
Location Boundary.
How the Alerts Work
The Digital Angel monitor is capable of generating the following types of alerts:
Emergency
The wearer of the device initiates an Emergency Alert. This type of alert signals the Digital Angel Operations
Center that immediate caregiver assistance is desired. When an Emergency signal is received, the Operations
Center immediately sends an alert notification via email to the caregiver. Confirmation of an Emergency alert
includes GPS data specifying the wearer’s current or last-known location (within 75 feet) to expedite the ability
of the caregiver to respond rapidly to the wearer’s request for assistance.
Ambient Temperature
An Ambient Temperature alert is automatically triggered when a dramatic, unexpected change is detected in the
monitor wearer’s immediate environment. Ambient Temperature checking occurs every 10 minutes.
Location Boundary
An out-of-range Location Boundary alert is triggered when the monitor location is outside the established
parameters (in square miles). Out-of-range checking occurs every 10 minutes.
Low Battery
The monitor battery is checked every 10 minutes and a Low Battery alert is triggered when battery life is
determined to be low. It is important to note that once the monitor’s battery power is low, the accuracy of
reporting can no longer be guaranteed; thus, measures should be taken to recharge the battery as soon
as possible.
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Falldown
The Falldown alert detects when the wearer has fallen and remains down for approximately thirty to forty-five
seconds. Falldown remains in an alert state and no further alerts can be sent until after the wearer has first
returned to a vertical position.
When the Digital Angel Operations Center receives information from the monitor that triggers an alert based on
specified Temperature parameters/Location Boundary, Low Battery or Falldown status, an email is sent to the
caregiver indicating, “An alert has been triggered.” This email includes a link to log to the Web site.
IMPORTANT ALERT NOTIFICATION INFORMATION:
• Once you receive an alert notification, it is imperative that you confirm the alert via the web or the Alert
Information Hotline.
•
Alert notifications will continue to be sent every 10 minutes for up to 30 minutes until you complete the
alert confirmation process outlined above.
•
If alert notifications are not confirmed after 30 minutes, a final email will be sent, indicating an alert
notification has been missed, including a reminder to confirm the alert via the Digital Angel Web site
or the Alert Information Hotline.
•
All alert information is maintained by the Digital Angel Operations Center for access at any time.
Once you’ve confirmed alert information via the Web or Hotline, the active alert is cleared.
Confirming Alerts Via the Web
After clicking on the hyperlink emailed to you, you will be navigated to a page that contains the alert and current
status and where you will be asked to confirm the alert. For Emergency and out-of-bounds Location Boundary
alerts, you will be shown a map—including boundary information—with the GPS data associated with the
monitor at the time of alert. Low Battery, Temperature and Falldown alerts will not show a map. However, as
soon as the Digital Angel Operations Center receives an alert, a data request is initiated and you may request
last known status of the monitor, which will display the map, associated with this request.
Confirming Alerts Via Telephone
You can also call the Alert Information Hotline and selecting option “1” on the Digital Angel Product Support Line
to obtain Alert information. You will be required to enter your PIN number after which you will hear an
automated message indicating the current status of your monitor (which will be identified by EID) in either of two
states:
• No active alerts
•
Active alerts reported
You may confirm alerts with or without details. Confirming alerts with details will identify specific
alerts by day, date and time of alert. You may also obtain last known temperature.
Any other questions can be directed to
support@digitalangel.net or the
Digital Angel Product Support Line.
We will also be calling you on weekly basis
for your feedback on how
Digital Angel is working for you.
# # # # #
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Modify Date                     : 2002:04:02 11:33:37-07:00
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Title                           : DIGITAL ANGEL QUICK START GUIDE
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