Dimplex Df2603 Users Manual 7203810100REV08

DF2603 7203810100REV08

DF2603 to the manual a03707f8-7e62-4f90-ba51-b0756ea38080

: Dimplex Dimplex-Df2603-Users-Manual-426015 dimplex-df2603-users-manual-426015 dimplex pdf

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PRACTICAL USER’S GUIDE
FOR THE
DIMPLEX ELECTRIC FIREPLACE

Quality checked by:

Valued Customer,
We are pleased that you have chosen to purchase an electric fireplace
manufactured by Dimplex North America Ltd.
Over the years, valuable memories will occur around the warmth and
comfort of your hearth. Thank you for allowing our product to be the
backdrop for those special moments.
7203810100 REV08

QUICK REFERENCE GUIDE
FOR THE DIMPLEX ELECTRIC FIREPLACE
1) Prior to installation, plug your unit into a convenient outlet
to verify the following:
• Are the circuit breakers for the outlet on?
• Is the Flame Brightness Control turned fully to the right?
• Are the lightbulbs in your firebox loose? (to check,
follow the instructions for replacing the light bulbs on
the front of the unit. Also check the 2 light bulbs at the
top of your firebox).
2) The heater on your fireplace may emit a slight, harmless
odor when first used. This odor is a normal condition caused
by the initial heating of internal heater parts and will not occur
again.
3) If your heater does not emit heat, ensure the switch is on
and the thermostat is turned fully to the right. If this does not
work, switch the unit off for 5 minutes and try again. Consult
page 5 of your Practical User's Guide for further information.

CONTENTS

PAGE

1

IMPORTANT INSTRUCTIONS

2

SITE SELECTION AND PREPARATION

4

FIREPLACE INSERT INSTALLATION

5

OPERATION

6

MAINTENANCE

9

WARRANTY/ACCESSORIES

IMPORTANT INSTRUCTIONS
SAVE THESE INSTRUCTIONS
PLEASE RETAIN THIS USER'S GUIDE FOR FUTURE REFERENCE
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:
1. Read all instructions before using the electric fireplace.
2. This fireplace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. The trim around
the heater outlet becomes hot during heater operation. Keep combustible materials, such as furniture,
pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9m) from the front of the unit with the
exception of BF4000NT model which has zero clearance requirements, however, it is recommended to leave
5 inches (13cm) of clearance in front of the grill so that it may open.
3. Extreme caution is necessary when any heater is used by or near children or invalids and whenever the unit
is left operating and unattended.
4. Young children should be supervised to ensure that they do not play with the appliance.
5. The appliance is not intended for use by young children or infirmed persons without supervision.
6. The appliance must be positioned so that the plug is accessible.
7. Always unplug the electric fireplace when not in use.
8. If the supply cord is damaged, it must be replaced by the manufacturer, or its service agent, or a qualified
person in order to avoid a hazard.
9. Do not operate any unit with a damaged cord or plug, or if the heater has malfunctioned, or if the electric
fireplace has been dropped or damaged in any manner. Return heater to authorized service facility for
examination, electrical or mechanical adjustment, or repair.
10. Do not use outdoors.
11. Do not use this fireplace in the immediate surroundings of a bath, a shower or a swimming pool.
12. Do not install the fireplace directly on carpet or a similar surface which may restrict air circulation beneath
the unit.
13. Do not run the cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord
away from traffic area and where it will not be tripped over.
14. Do not locate the heater immediately below a fixed socket-outlet.
15. To disconnect the fireplace, turn the controls off, then remove the plug from the outlet.
16. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an
electric shock or fire, or damage to the heater.
17. To prevent a possible fire, do not block air intake or exhaust in any manner. Do not use on soft surfaces, like
a bed, where openings may become blocked.
18. All electrical heaters have hot and arching or sparking parts inside. Do not use in areas where gasoline,
paint, or flammable liquids are used or stored or where the unit will be exposed to flammable vapors.
19. Do not modify the electric fireplace. Use it only as described in this manual. Any other use not recommended
by the manufacturer may cause fire, electric shock or injury to persons.
20. Avoid the use of an extension cord. Extension cords may overheat and cause a risk of fire. If you must use
an extension cord, the cord shall be No. 16 AWG minimum size and rated not less then 1875 watts ..
21. Do not burn wood or other materials in the electric fireplace.
22. Do not strike the fireplace glass.
23. Always use a certified electrician should new circuits or outlets be required.
24. Always use properly grounded, fused and polarized outlets.
25. Disconnect all power supply before performing any cleaning, maintenance or relocation of the unit.
26. When transporting or storing the unit and cord, keep in a dry place, free from excessive vibration and store
so as to avoid damage.

NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the
equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of
fire, serious injury, illness or death.

SITE SELECTION AND PREPARATION
This section provides easy step by step instructions for
selecting a location and preparing the site to install the
Fireplace into:

Existing Fireplace

New Wall Construction
26”


Dimplex Mantel Surround Kit or custom made
mantel surround

NOTE
•

The Fireplace Insert comes completely assembled
and wired. Some tools may be required to prepare
the site and assemble/install the trim.

•

The dimensions of the Fireplace Insert are 26" wide
(66cm) X 22 1/2" high (57.2cm) X 12" deep (30.5cm).
(FIGURE 1) You may want to leave a clearance
around the insert of 1/4" (O.6cm) to ease installation .

•

This Fireplace Insert does NOT require venting.

22 1/2”

12"
AIR CIRCULATION AREAS

CAUTION

FIGURE 1

·Clearance for air circulation beneath the fireplace insert
is provided by three rubber feet (FIGURE 1). DO
NOT INSTALL THE FIREPLACE INSERT DIRECTLY
ON CARPET OR SIMILAR SURFACES WHICH MAY
RESTRICT AIR CIRCULATION. If installing the
fireplace in a carpeted area, place a one-piece, solid,
flat surface under the fireplace insert. Ensure that all
three of the insert's feet rest securely on this surface .


Existing Fireplace:
1. Seal all drafts and vents with non-fiberous insulation
materials to prevent chimney debris from falling onto
the Fireplace Insert. Do not install into an existing
fireplace that is prone to dampness.
2. Cap the top of the chimney flue to prevent rain from
entering
3. Plan your electric power supply: (Refer to Note 1)

FIGURE 2

CORD

4. The power cord can run along the front of the hearth
to an outlet near the fireplace. (FIGURE 2)

2

NOTE 1
A 15 Amp, 120 Volt circuit is required. A dedicated circuit
is preferred but not essential in all cases. A dedicated
circuit will be required if, after installation, the circuit
breaker trips or fuse blows on a regular basis when the
heater is operating. Additional appliances on the same
circuit may exceed the current rating of the circuit
breaker.
23”

WARNING
• To prevent personal injury you should hire a
26 1/2”
12”

FIGURE 3

professional to cap the chimney flue or cut a hole in the
existing fireplace for wiring.
·If you return your existing fireplace to its original use
(Example: Wood Burning). it should be inspected by the
local building department prior to use to reduce the risk of
fire and injury to persons .


New Wall Construction:
1. Select a suitable location that is not susceptible to
moisture and is away frorn drapes. furniture and high
traffic.
2. Place the Fireplace in the desired location to see how
it will look in the room.
3. Mark the desired location on the floor and store the
Fireplace in a safe, dry and dust free location.

FIGURE 4

CORD

4. Use studs to frame an opening of 261/2" wide X 23"
high (67.3cm wide X 58.4crn high) allowing a depth
of 12· (30.5cm). (Refer to FIGURE 3 as an example.)
5. Plan your electric power supply: (Refer to Note 1)

Option #1 - The power cord can be lead from behind
the trim and along the wall to an outlet near the fireplace.
(FIGURE 4)
Option #2 - A new outlet can be installed inside the new
frame construction. (FIGURE 5)

OUTLET

3
FIGURE 5

FOR BATHROOM USE
Must be protected by a GFI receptacle or circuit if receptacle is used it must be readily accessible.
To prevent electrical shock this unit is an electrical appliance that is not watertight and must be
installed as to prevent water from entering unit. This must be installed away from showers, tubs,
etc. Never locate fireplace where it may fall into a bathtub or other water container.
Keep towels and other combustible materials 3 feet away from the front of the unit.

3A

WARNING
·Construction and Electrical Outlet wiring must comply with
local building codes and other applicable regulations to
reduce the risk of fire, electric shock and injury to persons.

Dimplex Mantel Surround Kit or custom made mantel
surround:
1. Select a suitable location that is not susceptible to
moisture and is away from drapes, furniture and high
traffic.
2. Place the Fireplace in the desired location to see how it
will look in the room.
3. For ease of electrical hook up you may wish to locate
the Fireplace near an existing outlet. (Refer to Note 1)
4. Store the Fireplace in a safe, dry and dust free location.
5. Assemble Mantel Surround Kit (Refer to instructions
provided with the Mantel Surround Kit) or construct the
custom surround with an opening of 26 1/2" wide X 23"
high (67.3cm wide X 58.4cm high) allowing a depth of
12" (30.5cm).

WARNING
·Do not attempt to wire your own new outlets or circuits. To
reduce the risk of fire, electric shock or injury to persons,
always use a licensed electrician.

FIREPLACE INSERT INSTALLATION
This section provides easy step by step instructions for
installation of your Fireplace:
INSERT

1. Install Trim Kit to front of Fireplace by positioning trim
then pushing straight forward against the Fireplace.
2. Make sure the unit is switched OFF (Refer to operating
instruction section).

WALL OR
MANTEL

TRIM
PUSH

FIGURE 6

3. Plug the Fireplace into a 15AMP/120Volt outlet. If the
cord does not reach you may use an extension cord
rated for a minimum of 1875 WATTS.
4. Push the Fireplace into place so that the trim is against
the finished Mantel Surround or wall surface.
(FIGURE 6).
5. Level, if required with wood shims (not included)
(FIGURE7).

4

WARNING
·Ensure the power cord is not installed so that it is
pinched or against a sharp edge and ensure that the
power cord is stored or secured to avoid tripping or
snagging to reduce the risk of fire, electric shock or injury
to persons.

OPERATION

This section will explain the function of each convenient
control.
1. To access the controls, open the upper grill by pulling,
near the top, forward and down. (FIGURE 8)
2. To locate controls refer to FIGURE 9.

A. MAIN ON/OFF SWITCH
The ON/OFF SWITCH supplies power to all fireplace
functions (Heater /Flame).

RESETTING THE TEMPERATURE CUTOFF
SWITCH

SHIMS

FIGURE 7
GRILL

OPEN HERE

This unit is equipped with a thermostat which controls the
temperature of the room. It does this by turning the
heater on and off. The heater is protected with a safety
device to prevent overheating. Should the heater
overheat, an automatic cut out will turn the heater off and
it will not come back on without being reset. It can be
reset by switching the ON/OFF SWITCH to OFF and
waiting 5 minutes before switching the unit back on.

CAUTION
·If you need to continuously reset the heater, unplug the
unit and call your local dealer.

B. FLAME ACTION CONTROL(certain models only)
Turn the flame action control knob to adjust the flame
speed to the desired level.

FIGURE 8

E

D

B

C

C. FLAME BRIGHTNESS CONTROL
Turn the flame brightness control knob to increase or
decrease the brightness of the flame and embers.

5

FIGURE 9

A

D. HEATER ON/OFF SWITCH
The heater on/off switch supplies power to the heating
unit when main on/off switch (A) is on.

E. HEATER THERMOSTAT CONTROL
To adjust the temperature to your individual
requirements, turn the thermostat control clockwise all
the way to turn on the heater. When the room reaches
the desired temperature, turn the thermostat knob
counter clockwise until you hear a click. Leave in this
position to maintain the room temperature at its setting.
For additional heat, turn clockwise until you hear the click
again and the heater will turn on. To lurn the heater off,
rotate the knob fully counter clockwise.

NOTE
• The heater may emit a slight, harmless odor when first
used. This odor is a normal condition caused by initial
heating of internal heater parts and will not occur again.

3. To conceal the controls during operation, return the
grill to its original upright position.

MAINTENANCE
WARNING

a
REMOVING GLASS

-Disconnect power before attempting any maintenance or
cleaning to reduce the risk of fire, electric shock or
damage to persons.


Light Bulb Replacement:

b

NOTE
REPLACING GLASS

·Allow at least 5 minutes for light bulbs to cool off before
touching bulbs to avoid accidental burning of skin.

c
RETAINING CLIP

HOLDING GLASS

FIGURE 10 (a,b,c)

Light bulbs need to be replaced when you notice a dark
section of the flame or when the clarity and detail of the
log exterior disappears. There are two bulbs at the top of
the opening which illuminate the log set exterior, and four
bulbs under the log set which generate the flames and
embers.
Tool Requirements: Slot Screw Driver

6

·To open the light bulb area:

GLASS

1. Remove trim by pulling straight forward.
2. Hold glass in place while removing retaining clip as
shown in FIGURE 10 (a,b,c).
3. Lift glass out and store in a safe place FIGURE 11.

CAUTION
·Even though the glass is safety glass it may break if
COUCH

bumped, struck or dropped. Care must be taken when
handling the glass.

FIGURE 11
An example of a safe storage place

Helpful Hints
BACK LEDGE

LOG
EMBERBED

It is a good idea to replace all light bulbs at one time if
they are close to the end of their rated life. Group
replacement will reduce the number of times you need to
open the unit to replace fight bulbs.

·To replace the bottom light bulbs which
generate the flames and embers:

REAR TAB

Bulb Requirements: Quantity of 4 clear chandelier or
candelabra bulbs with an E-12 (small) socket base, 60
watt rating, Example GE 60BC or Phillips 60CTC.

SIDE SECTION

CAUTION
·Do not exceed 60 watts per bulb

LIFTING OUT LOG
EMBERBED

FIGURE 12

7
FIGURE 13

1. Lift up front edge of log until clears the front tabs. Pull
out until the rear tab clears the back ledge, then lift
out. (FIGURE 12)
2. Examine the bulbs to determine which bulbs require
replacement.
3. Hold the socket while unscrewing the bulb.
(FIGURE 13)
4. Hold the socket while screwing in the new bulb.
5. Replace the log by pushing it down and in until it
rests against the mirror. (FIGURE 12)

·To replace the top light bulbs which illuminate
the log exterior:
Bulb Requirements: Quantity of 2 clear chandelier or
candleabra bulbs with an E-12 (small) screw base.
Please refer to the label adjacent to the upper lights for
the correct wattage for your model.

CAUTION
·Do not exceed 15 watts per bulb
1. Examine the bulbs to determine if they need
replacing. (FIGURE 14)

FIGURE 14

2. Hold the socket while unscrewing the bulb.
(FIGURE 13)
3. Hold the socket while screwing in the new bulb.

·To reassemble light bulb area
1. Replace the glass and hold it in place at top.
(FIGURE 12)
2. Fasten retaining clip to hold glass in place.
(FIGURE 10)

Glass Cleaning:
The glass is cleaned in the factory during the assembly
operation. During shipment, installation, handling, etc.,
the glass surface may collect dust particles; these can be
removed by buffing lightly with a clean dry cloth.
To remove finger prints or other marks, the glass can be
cleaned with a damp cloth using a good quality
household glass cleaner. The glass should be completely
dried with a lint free cloth or paper towel.

CAUTION
·Do not use abrasive cleaners on glass surface or spray
liquids directly onto any surface.
Helpful Hints
Wait until it is time to change the light bulbs to clean
inside glass surface.

8

TWO YEAR LIMITED WARRANTY
Products to which this limited warranty applies
This limited warranty applies to your newly purchased Dimplex electric fireplace and to newly
purchased Dimplex fireplace surrounds (mantels) and trims. This limited warranty applies only to
purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest
Territories or in any of the 50 States of the USA (and the District of Columbia) except for Hawaii
and Alaska. This limited warranty applies to the original purchaser of the product only and is not
transferable.
Products excluded from this limited warranty
Light bulbs are not covered by this limited warranty and are the sole responsibility of the
owner/purchaser. Products purchased in Yukon Territory, Nunavut, Northwest Territories, Hawaii,
or Alaska are not covered by this limited warranty. Products purchased in these States, provinces,
or territories are sold AS IS without warranty or condition of any kind (including, without limitation,
any implied warranties or conditions of merchantability or fitness for a particular purpose) and the
entire risk of as to the quality and performance of the products is with the purchaser, and in the
event of a defect the purchaser assumes the entire cost of all necessary servicing or repair.
What this limited warranty covers and for how long
Products, other than fireplace surrounds (mantels) and trims, covered by this limited warranty have
been tested and inspected prior to shipment and, subject to the provisions of this warranty,
Dimplex warrants such products to be free from defects in material and workmanship for a period
of 2 years from the date of the first purchase of such products.
Dimplex fireplace surrounds (mantels) and trims covered by this limited warranty have been tested
and inspected prior to shipment and, subject to the provisions of this warranty, Dimplex warrants
such products to be free from defects in material and workmanship for a period of 1 year from the
date of first purchase of such products.
The limited 2 year warranty period for products other than fireplace surrounds (mantels) and trims
and the limited 1 year warranty period for fireplace surrounds (mantels) and trims also applies to
any implied warranties that may exist under applicable law. Some jurisdictions do not allow
limitations on how long an implied warranty lasts, so the above limitation may not apply to the
purchaser.
What this limited warranty does not cover
This limited warranty does not apply to products that have been repaired (except by Dimplex or its
authorized service representatives) or otherwise altered. This limited warranty does further not
apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper
maintenance or handling, or operation with an incorrect power source.

9

What you must do to get service under this limited warranty
Defects must be brought to the attention of Dimplex Technical Service by contacting Dimplex at 1888-DIMPLEX (1-888-346-7539), or 1367 Industrial Road, Cambridge Ontario, Canada N1 R 7G8.
Please have proof of purchase, catalogue/model and serial numbers available when calling.
Limited warranty service requires a proof of purchase of the product.
What Dimplex will do in the event of a defect
In the event a product or part covered by this limited warranty is proven to be defective in material
or workmanship during (i) the 2 year limited warranty period for products other than fireplace
surrounds (mantels) and trims, and (ii) the 1 year limited warranty period for surrounds (mantels)
and trims, you have the following rights:
•

Dimplex will in its sole discretion either repair or replace such defective product or part without
charge. If Dimplex is unable to repair or replace such product or part, or if repair or replacement
is not commercially practicable or cannot be timely made, Dimplex may, in lieu of repair or
replacement, choose to refund the purchase price for such product or part.

•

Limited warranty service will be performed solely by dealers or service agents of Dimplex
authorized to provide limited warranty services.

•

For products other than surrounds (mantels) and trims, this 2 year limited warranty entitles the
purchaser to on-site or in-home warranty services. Accordingly, Dimplex will be responsible for
all labour and transportation associated with repairing or replacing the product or part except as
follows: (i) charges which may be levied for travel costs incurred to travel to the purchaser's site
where the product is located if the purchaser's site is beyond 30 miles (48 km) from the closest
service depot of Dimplex's dealer or service agent; and (ii) the purchaser is solely responsible
for providing clear access to all serviceable parts of the product.

•

For surrounds (mantels) and trims, this 1 year limited warranty does not entitle the purchaser to
on-site or in-house warranty services. The purchaser is responsible for removal and
transportation of the surrounds (mantels) and trims (and any repaired or replacement product or
part) to and from the authorized dealer's or service agent's place of business. On-site or inhome services for surrounds (mantels) and trims may be performed at the purchaser's specific
request and expense at Dimplex's then current rates for such services. Dimplex will not be
responsible for, and this limited warranty shall not include, any expense incurred for installation
or removal of the surrounds (mantels) or trims or any part thereof (or any replacement product
or part) including, without limitation, all shipping costs and transportation costs to and from the
authorized dealer's or service agent's place of business and all labour costs. Such costs shall
be the purchaser's responsibility.

10

What Dimplex and its dealers and service agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO
THE PURCHASER OR ANY THIRD PARTY. WHETHER IN CONTRACT, IN TORT, OR ON ANY
OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL,
OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH
THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT, EVEN IF DIMPLEX
OR ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY
OF SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES
ARE FORESEEABLE. IN NO EVENT WILL DIMPLEX, OR ITS OFFICERS, DIRECTORS, OR
AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE
PURCHASE PRICE OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO THE PURCHASER.
How State and Provincial law apply
This limited warranty gives you specific legal rights, and you may also have other rights which vary
from jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for
the Sale of Goods shall not apply to this limited warranty or the sale of products covered by this
limited warranty.

1-888-DIMPLEX
1-888-346-7539
Approved for use in the United States and Canada
Printed in China

1367 Industrial Road
Cambridge, Ontario
Canada, N1R 7G8

11



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