Dimplex Electric Fireplace Users Manual QUICK REFERENCE GUIDE

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PRACTICAL USER’S GUIDE

FOR THE

OPTIFLAME ELECTRIC FIREPLACE

Valued Customer,

We are pleased that you have chosen to purchase an electric fireplace

manufactured by Dimplex North America Ltd.

Over the years, valuable memories will occur around the warmth

and comfort of your hearth. Thank you for allowing our product to be the

backdrop for those special moments.

7204600100REV02

Quality checked by:

Write Your Remote

Control Code Number

Here:

QUICK REFERENCE GUIDE

FOR THE OPTIFLAME ELECTRIC FIREPLACE

1. Prior to the first use of the fireplace verify the following:

• Are the circuit breakers for the fireplace on?

• Are the light bulbs in your fireplace loose? (to check, follow

the instructions for replacing the light bulbs under the

maintenance section of this manual)

2. The heater on your fireplace may emit a slight, harmless odor

when first used. This odor is a normal condition caused by the

initial heating of internal heater parts and will not occur again.

3. If your heater does not emit heat, ensure the large switch is on,

that the first two red indicator lights are on (for BF36E both

switches on the unit should be on and there are no red indicator

lights), the wall thermostat is set above the current room

temperature and any wall switches for the unit are on. If this does

not work, switch the unit off for 5 minutes and try again. Consult

operation section of your practical users guide for further

information.

4. The information regarding the model of your fireplace can be

found on the rating plate located under the logs in the lighting

area.

5. If you have any technical questions, questions regarding the

operation of your fireplace , or require service for your fireplace

contact Dimplex North America customer service at 1-888-

DIMPLEX (1-888-346-7539).

CONTENTS

PAGE

1 IMPORTANT INSTRUCTIONS

2 OPERATION

5 MAINTENANCE

7 WARRANTY AND ACCESSORIES

IMPORTANT INSTRUCTIONS

PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE

REFERENCE

When using electrical appliances, basic precautions should always be followed to reduce

the risk of fire, electric shock, and injury to persons, including the following:

1. Read all instructions before using

this fireplace.

2. This fireplace is hot when in use.

To avoid burns, do not let bare

skin touch hot surfaces. The trim

around the heater outlet becomes

hot during heater operation.

Keep combustible materials, such

as furniture, pillows, bedding,

papers, clothes, and curtains at

least 3 feet (0.9m) from the front

of the unit.

3. Extreme caution is necessary

when any heater is used by or

near children or invalids and

whenever the fireplace is left

operating and unattended.

4. Do not operate any fireplace if

the heater has malfunctioned, or

if the fireplace has been dropped

or damaged in any manner.

5. Do not use outdoors

6. This fireplace is not intended for

use in bathrooms, laundry areas

and similar indoor locations.

7. Do not insert or allow foreign

objects to enter any ventilation or

exhaust opening as this may

cause an electric shock or fire, or

damage to the heater.

8. To prevent a possible fire, do not

block air intake or exhaust in any

manner.

9. All electrical heaters have hot

and arcing or sparking parts

inside. Do not use in areas where

gasoline, paint, or flammable

liquids are used or stored or

where the unit will be exposed to

flammable vapors.

10. Do not modify this fireplace.

Use it only as described in this

manual. Any other use not

recommended by the

manufacturer may cause fire,

electric shock or injury to

persons.

11. Do not burn wood or other

materials in this fireplace.

12. Do not strike fireplace glass.

13. Always use a certified electrician

for installation.

14. Disconnect all power coming to

fireplace at main service panel

before performing any cleaning,

or maintenance.

15. When transporting or storing the

fireplace, keep in a dry place,

free from excessive vibration and

store as to avoid damage.

NOTE: Procedures and techniques that are considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in

damage to the equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose he

user to the risk of fire, serious injury, illness or death.

1

OPERATION

REMOTE CONTROL

The Optiflame fireplace is supplied with a radio

frequency remote control (all models except

BF36E). This remote control has a range of

approximately 50ft. (15.25m), it does not have to

be pointed at the fireplace and can pass through

most obstacles (including walls). It is supplied

with one of 243 independent frequencies to prevent

interference with other units. The frequency

designation is indicated on the back of the

transmitter (FIGURE 1).

A. Remote Control Initialization

This procedure is required every time there is a

loss of power to the remote control in the fireplace

(i.e. power failure, breaker tripped, main power

switch is turned off)

1. Ensure that power is supplied through main

service panel.

2. Access the manual controls, (remove glass

doors if applicable) pull right hand edge of

right hand steel curtain towards the center of

unit. (FIGURE 2)

3. Locate manual controls refer to FIGURE 3.

4. Activate main power switch, red indicator light

1 will flash.

5. Press ON button located on the remote control

transmitter (FIGURE 1). This will synchronize

the remote control transmitter and receiver.

B. Remote Control Usage

The remote control operates the fireplace levels

sequentially. The level is increased every time the

ON button on the transmitter is pressed. The

fireplace can be turned off at any point by pressing

the OFF button on the remote control transmitter.

FIGURE 1

FIGURE 2

2

Level 1: The flame effect is turned on and the first

red indicator light is activated.

Level 2: The flame effect remains on, the heater is

activated to the low heat setting, and the first and

second red indicator lights are activated.

Level 3: The flame effect remains on, the heater is

set to the high heat setting, and all three red

indicator lights are activated.

MANUAL CONTROLS

The fireplace can also be controlled in a similar

manner to the remote control with switches located

on the fireplace (FIGURE3).

A. Main Power Switch

ALL MODELS WITH REMOTE CONTROL.

Main on/off switch, supplies power to the remote

control receiving unit. When placed in the on

position level 1 indicator will flash.

ALL MODELS WITHOUT REMOTE

CONTROL.

Main on/off switch, activates the flame effect.

B. Heater Control Switch

ALL MODELS WITH REMOTE CONTROL.

Operates fireplace in the same manner as the

remote control transmitter. Pressing the left side of

this switch has the same effect as the ON button on

the remote control and the right side has the same

effect as the OFF button of the remote control.

Pressing once to the left activates Level 1, twice

activates Level 2, three times activates Level 3.

Pressing to the right turns the fireplace off.

ALL MODELS WITHOUT REMOTE

CONTROL.

Heater ON/OFF switch, activates heater to high

level.

FIGURE 3

3

WALL MOUNTED CONTROLS

The fireplace can be installed with wall-mounted

controls in addition to the controls provided.

These controls include wall switches and

thermostats.

A. Wall Mounted Thermostats

ALL MODELS WITH REMOTE CONTROL.

When the fireplace is set to Level 2, or Level 3 the

wall mounted thermostat will control the heat

output of the unit. When the fireplace is set to

Level 2, or 3 the heater will not activate until the

wall mounted thermostat senses an ambient

temperature lower than the temperature to which it

is set.

B. Wall Mounted Switches

ALL MODELS WITHOUT REMOTE CONTROL

ONLY.

This model may be installed such that a wall-

mounted switch activates the flame effect and a

wall mounted thermostat activates the heater.

RESETTING THE TEMPERATURE

CUTOUT SWITCH

The heater on this fireplace is protected with a

safety device to prevent overheating. Should the

heater overheat, an automatic cut out will turn the

heater off and it will not come back on without

being reset. It can be reset by switching the Main

Power switch (FIGURE 3) to OFF and waiting 5

minutes before switching it to ON. The remote

control will need to be re-initialized (see page 2)

CAUTION

• If you need to continuously reset the

heater, disconnect the power at the main

service panel and call your local dealer.

NOTE

• The heater may emit a slight, harmless

odor when first used. This odor is a

normal condition caused by initial heating

of internal heater parts and will not occur

again. 4

MAINTENANCE

Light Bulb Replacement:

Light bulbs need to be replaced when you notice a

dark section of the flame. There are four

bulbs under the log set which generate the flames

and embers.

Tool Requirements: Slot Screw Driver

Bulb Requirements: Quantity of 4 clear

chandelier or candelabra bulbs with an E-12

(small) socket base, 60 watt rating. Example: GE

60BC or Philips 60CTC.

Helpful Hints

It is a good idea to replace all light bulbs at one

time if they are close to the end of their rated life.

Group replacement will reduce the number of

times you need to open the unit to replace light

bulbs. Long life bulbs are recommended to reduce

the frequency of bulb changes.

CAUTION

•

•

Do not exceed 60 watts per bulb.

When handling log only apply force to the

ember bed section not directly to the logs.

NOTE

• Allow at least 5 minutes for light bulbs to

cool off before touching bulbs to avoid

accidental burning of skin.

WARNING

• Disconnect all power coming to fireplace

at main service panel before attempting

any maintenance or cleaning to reduce risk

of fire, electric shock or damage to

persons

5

To access the light bulb area:

1. Open steel curtain (remove glass doors if

applicable).

2. Remove two screws on log grate and remove

log grate (FIGURE 4).

3. Pull rear edge of ember bed up and forward by

grasping ember bed by the sides (handle the

logset only by the emberbed and not the logs)

and pulling solidly until the rear tab pops out

from under the back ledge, then lift out.

(FIGURE 5)

4. Examine the bulbs to determine which bulbs

require replacement.

5. Unscrew bulbs counter clockwise.

6. Insert new bulbs.

7. Replace the log by inserting front edge and

pushing the back down until rear tab snaps

under back ledge (FIGURE 5) and the logs are

resting against mirror.

8. Replace log grate using two screws previously

removed.

Mirror Cleaning:

The mirror is cleaned in the factory during the

assembly operation. During shipment, installation,

handling, etc., the mirror surface may collect dust

particles; these can be removed by buffing lightly

with a clean dry cloth.

To remove fingerprints or other marks, the mirror

can be cleaned with a damp cloth using good

quality household glass cleaner. The mirror should

be completely dried with a lint free cloth or paper

towel.

CAUTION

• Do not use abrasive cleaners on mirror

surface or spray liquids directly onto any

surface.

FIGURE 4

FIGURE 5

6

WARRANTY

Dimplex Optiflame Electric Fireplaces are tested and

inspected prior to shipment and are guaranteed from

defect to the purchaser of each new product. Any part

which proves to be defective in material or

workmanship under normal use within on year will be

repaired or replaced without charge.* The Company

will not be responsible for any expense incurred for

installation, removal from service, or transportation

costs. Any such defect should be brought to the

attention of the Dealer where the product was

purchased and is authorized to repair or replace within

the terms of this warranty.

The Company’s only obligation under this warranty

will be at its sole option to repair or replace any part

proving defective or to refund the purchase price

thereof.

The owner/user assumes all other risks, if any,

including the risk of any direct, indirect or

consequential loss or damage arising out of the use of

or inability to use the product.

The warranty will not apply if, in the sole judgement of

the Company, damage or failure has resulted from

accident, alteration, misuse, abuse, incorrect

installation, or operation on an incorrect power source.

Dimplex requires that all electric fireplace products are

to be field serviced when ever possible.

Dimplex electric fireplaces are covered by a free in

home service for the period that the fireplace is under

warranty. For service call 1-888-DIMPLEX (1-888-

346-7539)

The foregoing is in lieu of all other warranties

expressed, implied, or statutory, and the Company

neither assumes, nor authorizes any person to assume

for it any other obligation, or liability in connection

with said product.

*Light bulbs are not covered in the warranty.

ACCESSORIES

Please contact your local dealer for genuine

Dimplex accessories. Example: Glass door kits,

brass trim, cabinets designed to fit your Optiflame

fireplace.

1367 Industrial Road

Cambridge, Ontario

Canada, N1R 7G8

1-888-DIMPLEX

1-888-346-7539

Approved for use in the United States and Canada

7